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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Trustee of the Rose Road Association Charity – Voluntary Position
The Rose Road Association has been working with children, young people and their families from across Hampshire and the surrounding counties since 1952. The children who attend The Association have profound and multiple learning difficulties and physical disabilities. The charity currently employs around 200 staff and has a turnover of c£5m
The range of services provided includes activity schemes, residential short breaks, family information and advice services and community support to over 300 families in Hampshire and surrounding counties.
We are looking for people passionate about making a positive difference to the lives of young disabled people – could you become part of our dedicated Trustee Team?
Commitment
6 meetings annually in addition to occasional one-off events. All of our Trustees hold a lead role for a certain aspect of the organisation, this could include occasional additional meetings with Officers.
Purpose
Charity Trustees hold the responsibility for the strategic governance of the charity. This includes, but is not restricted to:
· Safeguarding of service users and staff
· Oversight of financial planning and management
· Charity performance against the Business Plan key performance indicators
· Monitoring regulatory compliance
· Guardianship of reputation and ethos
Following a recent skills assessment of existing Trustees, we are now looking for new Trustees with strengths in the following areas to join our experienced, lively and committed Board:
· Health and/or social care quality standards
· ICT
· Human Resources
· Project Management
The position will be responsible to the Chair of the Board of Trustees
The client requests no contact from agencies or media sales.
Volunteer Lay Members of Chapter
We are seeking three new lay volunteers to join the Chapter, the Cathedral's governing body and board of trustees.
Position: Lay Members of Chapter
Location: Chichester
Contract: Chapter members are appointed for an initial three-year period and may be reappointed for a further three years.
Chapter meets 6 or 7 times a year and these are, ideally, in-person meetings held at the Cathedral though it can usually accommodate online participation. These meetings are generally up to three hours long and members are also required to prepare in advance. One of the six meetings is reserved to include a full day “Away Day” which is usually held at another location.
Closing Date: 9.00am, 7 August 2026
Interviews: 2 September 2026, Chichester
The Role
These voluntary positions offer an opportunity to help shape the future of the Cathedral, supporting its mission, governance and long-term sustainability. We are particularly interested in individuals who can provide strategic leadership with experience in safeguarding, commercial operations or data protection.
Lay Chapter Members work collaboratively with clergy, employees and fellow trustees to provide oversight, constructive challenge and strategic direction. Chapter normally meets six or seven times each year, and reasonable expenses are reimbursed.
We're seeking communicant members of the Church of England who can think strategically, work collaboratively and contribute positively to the governance of a complex organisation. Successful candidates will be able to analyse information, support sound decision-making and act as ambassadors for the Cathedral.
About You
The Cathedrals Measure requires that Chapter Members are communicant members of the Church of England or of another church which subscribes to the doctrine of the Holy Trinity.
You will have experience in one of the following key areas:
Safeguarding - Significant experience, understanding or professional exposure to safeguarding, risk management, compliance or regulatory frameworks.
Commercial operations - Commercial operations experience in either property, hospitality or retail, ideally obtained within a similar environment.
GDPR - A good understanding of relevant data protection laws, including GDPR, PECR, and their application within a charity setting.
About the Organisation
The Cathedral is a living, working place of worship that has been at the centre of life in Chichester for over nine centuries. It is the Mother Church of the Diocese, which covers East and West Sussex and it is also a visitor attraction, a venue for music and the arts and an all-round hub for the community welcoming over 350,000 visitors each year. Staff do not have to be Christian, but you should understand the Christian mission.
You may also have experience in areas such as Safeguarding, Commercial Operations, Operations, GDPR, Data, Safeguarding Officer, Commercial Operations Officer, Operations Officer, GDPR Officer, Data Officer, Safeguarding Manager, Commercial Operations Manager, Operations Manager, GDPR Manager, Data Manager.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About This Role
Location: Remote
Commitment: Part‑time (volunteer, pro bono role)
Contribution Requirements: Minimum 10–15 hours per week; minimum 3‑month commitment.
Professional Volunteering
Professional volunteering is skills‑based service performed with the same reliability, accountability, and quality expected in a paid professional role. Volunteers are core contributors whose work directly supports our mission of global compassion, collaboration, and action.
Expectations include:
Consistent weekly availability
Timely communication and responsiveness
Ownership of assigned tasks and follow‑through
Participation in team meetings and workflows
Alignment with organizational values and processes.
About Solution Community
Solution Community is an international 501(c)(3) non-profit organization pioneering an innovative social platform dedicated to enabling actionable change. With volunteers from over 80 countries, we are a testament to the power of global collaboration. Our team members bring experience from some of the world’s most successful companies—including Apple, Toyota, Google, Netflix, Walmart, Meta, Microsoft, and many others—creating a rich tapestry of knowledge and passion.
Our Mission
To foster a global community of compassion that unites individuals and organizations to solve the world’s social problems. We are the bridge that connects non-profits, businesses, philanthropists, and volunteers, empowering them to create meaningful change for current and future generations.
Our Vision
Imagine a world where every person has the opportunity to thrive—a world united by collaboration, compassion, and action. At Solution Community, we are making that vision a reality and driving change that will shape the future.
Summary of Role:
The experienced Salesforce Implementation Specialist will spearhead our transition to Salesforce and its Nonprofit Cloud (NPC) solution. You will be responsible for translating our core organizational workflows—spanning Fundraising, Program Management, and Stakeholder Engagement—into Salesforce's scalable, highly optimized CRM for nonprofits.
What Will You Do?
Following the industry-standard frameworks and Nonprofit Cloud best practices, your core duties will include:
Meet with internal stakeholders to understand requirements and needs for Solution Community's Customer Relationship Management (CRM).
Initial configuration and setup of Salesforce NPC, including customizations of standard objects (like Accounts, Contacts, Leads, Opportunities), creating Custom Objects and fields, as well as UI page/layout customizations to store and display our unique business data.
Collaborate with internal teams to translate current data into a scalable, high-integrity Salesforce data schema.
Set up workflows and automation for diverse revenue streams, including Single Payment Gifts, Recurring Gifts, Matching Gifts, and Inbound Grants, aligning with NPC's native architecture.
Build out custom fundraising dashboards and campaign reports using the native NPC analytics packages.
Integrate with third-party platforms and tools as needed to support our newly designed and developed workflows.
Deliver clear, step-by-step training to both technical administrators and non-technical staff.
Document all custom configurations, automation, and data dictionaries to ensure the platform's long-term health.
Who Are We Looking For?
Minimum 3+ years of hands-on Salesforce implementation experience, ideally with Salesforce Nonprofit Cloud (NPC) as a Salesforce Certified Administrator, Salesforce Certified Nonprofit Cloud Consultant, or equivalent proven implementation experience.
Relevant experience in your field or functional area
Strong communication and collaboration skills
Ability to work independently in a remote, fast‑moving environment
Commitment to Solution Community’s mission, values, and volunteer culture
Professional reliability, follow‑through, and accountability
What We Offer
Global collaboration with leaders and strategists from top global companies
Meaningful impact on global causes and communities
A vibrant, multicultural team spanning 70+ countries
A supportive environment rooted in compassion, integrity, innovation, and collaboration
Flexible work life with full autonomy
Opportunities for personal and professional growth
A formal recommendation upon successful completion of your volunteer term.
To foster a global community of compassion, uniting individuals and organizations to solve the world's social problems.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Coordinator
Key Information
About Us
The Almshouse Association is the national membership body representing almshouse charities across England and Wales and supporting the wider charitable housing sector. As part of this work, we support the Charity Housing Alliance (CHA), a growing network of charitable housing providers, housing trusts and not-for-profit housing organisations.
The Charity Housing Alliance works with members, partners and policymakers to raise awareness of the vital contribution charitable housing providers make to communities, while advocating for greater recognition and support for the sector.
About the Role
This is an exciting opportunity to support a growing national initiative that is helping to shape the future of charitable housing.
Working closely with The Almshouse Association and Charity Housing Alliance leadership team, you'll play an important role in supporting membership engagement, communications, research and administration. You'll help build relationships across the sector, strengthen the Alliance's network, and support activities that raise the profile of charitable housing providers at both local and national level.
This is a varied and rewarding opportunity for someone who is organised, proactive and enjoys working collaboratively. Whether you're looking to develop new skills, broaden your knowledge of the housing and charity sectors, or use your existing experience to make a difference, we'd love to hear from you.
Key Responsibilities
Membership Engagement & Development
Communications & Awareness Raising
Research & Policy Support
Administration & Coordination
About You
Essential
Desirable
Why Volunteer With Us?
By volunteering with The Almshouse Association and Charity Housing Alliance, you'll become part of a growing movement helping to strengthen and champion charitable housing across England and Wales.
In return, you'll benefit from:
Almshouses to be recognised as the exemplar model of community housing
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help turn great items into great sales
Be part of the final step that gets orders to customers.
As an Online Shop Order Packing Volunteer, you'll be onsite carefully picking, packing and dispatching items, helping to ensure each sale is completed smoothly. Every parcel you send represents funds raised for Oxfam's work - supporting communities through crisis, tackling inequality and helping people build better futures.
If you enjoy practical, hands-on tasks and being part of a team making a real difference, this is a great way to get involved.
Here's why Oxfam is the perfect opportunity for you:
Be a Second-hand Superhero
Play a key role in getting sold items to customers and completing the journey from donation to impact.
Increase Your Skills
Build experience in logistics, organisation and order processing.
Find Your Community
Be part of a supportive and purpose-driven team.
Flexibility
Give your time in a way that works for you.
A Role That Works for You
This role may suit someone who enjoys practical, hands-on tasks and the satisfaction of completing a job from start to finish. It offers clear processes, a steady routine, and the opportunity to stay active while working as part of a supportive team.
If you like being organised, paying attention to detail, and seeing the direct results of your efforts, you could really thrive in this role.
Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we'd love you to be a part of it!
What happens next?
After you apply, the manager will ask you to come in for an initial chat.
This is not an interview - just a chance to learn more about the role and discuss what you'd like to do.
We are Oxfam Together we can create a more equal future, free from poverty.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.
We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community by helping their local Oxfam shop to stay open for as long possible. We need people to open and close the shop, and ensure volunteers know what tasks to undertake so the shop can run smoothly.
No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!
You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active.
By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.
What you will be doing
The skills you need
What's in it for you
We are Oxfam Together we can create a more equal future, free from poverty.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VOLUNTEER PROJECT LEAD / PROJECT MANAGER
Help lead SUNSHINE Charity and bring connection, warmth, and community to those who need it most.
SUNSHINE Charity is looking for a dedicated, organised, and motivated Volunteer Project Lead / Project Manager to help oversee the planning and coordination of our start-up grassroots charity. Working closely with the Board of Trustees, you will play a key role in helping shape, guide, and deliver our work to reduce loneliness and social isolation through meaningful, uplifting community-based activities.
This is an exciting opportunity for someone who wants to help build something positive from the ground up. You will support the charity’s day-to-day coordination, help keep projects on track, and ensure our activities, volunteers, and plans all work together to deliver real community impact.
ABOUT THE ROLE
As Project Lead / Project Manager, you will help manage the overall running of SUNSHINE Charity’s activities and projects. You will work alongside the Trustees to turn ideas into action, support planning and delivery, and help ensure the charity remains organised, effective, and true to its mission.
This role is ideal for someone who enjoys taking initiative, coordinating people and tasks, and helping a small charity grow in a thoughtful and purposeful way.
MAIN RESPONSIBILITIES
Work closely with the Board of Trustees to support the planning and delivery of charity projects and activities.
Help coordinate the charity’s day-to-day operations and project timelines.
Keep projects organised, on track, and aligned with the charity’s aims.
Support volunteer coordination and help ensure volunteers are well briefed and engaged.
Help organise meetings, agendas, action points, and follow-up tasks.
Monitor progress against agreed plans and flag any issues or needs for support.
Support communication between trustees, volunteers, and external partners.
Help develop systems, processes, and workflows that improve how the charity operates.
Contribute ideas to help SUNSHINE Charity grow in a sustainable and community-focused way.
WHO WE'RE LOOKING FOR
Strong organisational and planning skills.
Confidence in coordinating people, tasks, and deadlines.
Good communication and relationship-building skills.
A proactive, reliable, and solutions-focused approach.
Ability to work collaboratively with Trustees and volunteers.
Experience in project management, charity work, community work, or team coordination would be helpful, but is not essential.
A genuine commitment to kindness, community, and reducing loneliness.
WHAT YOU'LL GET OUT OF IT
The opportunity to help shape and grow a new charity with a meaningful purpose.
Experience in charity project leadership and governance support.
A chance to work closely with a committed Board of Trustees.
Valuable experience in leadership, coordination, and community impact.
The satisfaction of helping bring sunshine, connection, and belonging to people’s lives.
TIME COMMITTEMENT
This is a flexible volunteer role, with approx 4 hours per week time commitment. We are particularly looking for someone who can provide steady coordination and help keep things moving forward in a consistent and reliable way.
JOIN US
If you are organised, motivated, and excited by the chance to help lead a charity making a real difference, we would love to hear from you.
To apply or express interest, please contact us via Charity Job.
SUNSHINE is a small grassroots charity that works to reduce loneliness & help people feel more connected: through projects, partnerships & community

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
The Pastoral and Environmental Network in the Horn of Africa (PENHA) is an African-led and inspired charity, established in 1989. Its mission is to reduce poverty among the pastoralists in the Horn of Africa through the empowerment of communities and to foster sustainable and dignified livestock-based and non-livestock-based livelihoods. In the UK, it works with the Horn diaspora community through youth mentoring and leadership programmes.
PENHA’s Aims and Objectives
PENHA has a team in the London Office and country chapters in the Horn of Africa region – in Ethiopia and Somaliland but works with partners in Sudan, Eritrea and Uganda as well as international partners outside the Horn of Africa.
In the UK, PENHA has a Board of Trustees, a number of research associates, volunteers and an international Advisory Group. PENHA Board of Trustees is looking for three trustees to join the London-based Board with experience in one of the following areas:
In addition, candidates should have an understanding of the context within which charities operate, ideally with some experience of the Horn of Africa region.
The post is unpaid and the time commitment is four to six meetings per year, with attendance at other occasional meetings and events as a representative of the charity.
The Board is responsible for submitting the Annual Report and Accounts to the Charity Commission and to Companies House. As a small charity, trustees contribute actively as part of a team in giving firm strategic direction to the organisation, setting overall policy, defining goals, setting targets and evaluating performance against agreed targets. PENHA is currently undergoing a new strategy development process and the candidate will help steer the organisation through the challenges ahead.
In addition, Board members are responsible for:
Application Instructions
Are you interested in the causes we stand for and in joining the PENHA Board of Trustees? Please send your CV and cover letter to our UK Office Manager before 10 August 2026. If deemed necessary, we may start actioning applications/interviewing before the closing date.
PENHA is a charity registered in England in 1992 with the Charity Commission Registration Number
1038957
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Chief People & Governance Officer (Volunteer)
Remote | Approximately 10 hours per week | Executive Leadership Team | Commission-Based Volunteer Opportunity
Help Build the Future of a Global Charity
Are you a senior HR, People or Governance leader looking to use your expertise to make a meaningful difference?
Project Yananai is seeking an experienced Deputy Chief People & Governance Officer to join our Executive Leadership Team and help shape the future of an ambitious international charity operating across the UK, India, South Africa, Zambia and Zimbabwe.
This is a unique opportunity to influence organisational strategy, strengthen governance, develop future leaders and help build a high-performing, values-led organisation that is transforming lives through education, skills development and humanitarian programmes.
If you're passionate about leadership, organisational development and creating sustainable social impact, we'd love to hear from you.
About Project Yananai
Project Yananai is a global non-profit headquartered in the United Kingdom, with Affiliate Entities and National Management Teams in India, South Africa, Zambia, and Zimbabwe. Our mission is to inspire and empower individuals and communities by fostering enduring relationships, enhancing sustainable skills, and delivering compassionate humanitarian aid. Rooted in Christian values, we are dedicated to nurturing resilient societies that are self-sufficient, spiritually fulfilled, and equipped to break cycles of poverty.
The Opportunity
Reporting to the Chief People & Governance Officer, you will play a key strategic role in shaping our people agenda, strengthening governance and supporting organisational growth.
Working collaboratively with the Executive Leadership Team, you will help ensure Project Yananai continues to attract, develop and retain exceptional people while maintaining the highest standards of governance and organisational effectiveness.
Key Responsibilities
About You
You will bring:
Experience in the charity sector is welcomed but not essential.
Why Join Us?
As a member of our Executive Leadership Team, you will have the opportunity to:
This is a commission-based volunteer opportunity.
Diversity & Inclusion
Project Yananai is committed to creating an inclusive environment where everyone feels valued and respected. We welcome applications from people of all backgrounds, experiences and cultures.
Project Yananai is a UK Registered Charity (No. 1209060).
Empowering individuals, strengthening communities, developing sustainable solutions.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A charity based in Croydon, Surrey, London, UK is looking for volunteer Charity Volunteer Assistants; to volunteer 30 unpaid hours per week. The Charity serves a multi ethnic community especially people from Black and ethnic minority backgrounds.
Responsibilities:
Person Specification:
This is a non-paid one year temporary position however accommodation and maintenance will be provided.
All interested candidates are required to send us a letter of application, a resume, and contact to the email provided. If your application is accepted, you will be invited for a telephone interview. Any applications received after the closing date will not be considered unless we have been unable to find a suitable candidate for this vacancy.
Successful candidates will require a DBS/POLICE check and references prior to commencement.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Carers Support is looking for a new Chair of Trustees to lead our Board and support the next stage of our development. This is an important voluntary role for someone with strong board or senior governance experience who wants to make a real difference to unpaid carers.
About Carers Support
We are an independent charity supporting thousands of unpaid carers of all ages across Bristol and South Gloucestershire. We provide advice, information, practical help, emotional support, training, young carers services and more.
Our vision is that all carers are recognised, valued and supported. We work closely with the NHS, local authorities and voluntary organisations, and hold the Trusted Charity quality mark
Main duties would include:
As Chair of Trustees, you will:
• Lead the Board and help set the charity’s strategic direction
• Support and work closely with the Chief Executive
• Make sure the Board fulfils its legal and governance duties
• Encourage a positive, open and inclusive Board culture
• Ensure meetings are well-run and support good discussion and decision-making
• Help the charity respond to the needs and views of unpaid carers
• Ensure risks, finances and performance are monitored effectively
You do not need previous chairing experience. We are looking for someone with solid board or committee experience who can guide a group and support strong governance.
What we’re looking for
We welcome applicants from all backgrounds and lived experiences. We are looking for someone who can bring:
• Board, governance or senior decision-making experience
• Calm, confident leadership and good people skills
• The ability to facilitate effective meetings or a willingness to learn
• Sound judgement and the confidence to ask questions
• A commitment to improving the lives of unpaid carers
• Time to prepare for and attend meetings
Time commitment
• 4 board meetings per year (2 hours each)
• Regular meetings with the Chief Executive
• Occasional committee meetings, events or development sessions
• Additional committee meetings, events or development sessions, as required
What you’ll gain
• A meaningful leadership opportunity with social impact
• Strategic experience in a respected local charity
• Supportive induction, training and ongoing guidance
• A warm and collaborative Board environment
There’s lots more we could tell you, but why not apply and come and see for yourself. If you’d like any further information, please email our recruitment team with your details and we’ll arrange for someone to call you back.
Please visit our website for all the information you need and details of how to apply. All expressions of interest and CV’s should be returned to our recruitment inbox.
Closing date for applications is 30th September 2026 (however this vacancy may close early if we find a suitable candidate).
We are an Equal Opportunities Employer, and our workplace is free of barriers and fully accessible for people with disabilities. We are committed to safeguarding children, young people and vulnerable adults; from recruitment of staff through to supporting our team working with families and carers in crisis.
Registered Charity No: 1063226
The client requests no contact from agencies or media sales.
We are seeking individuals from a wide range of backgrounds to join the Advisory Board for CIMSPA’s Workforce Governance and Registration Scheme project.
CIMSPA has been commissioned by Sport England to deliver this ambitious project over a three-year period (2026–2029). The aim is to ensure that everyone participating in sport and physical activity can enjoy safe, high-quality experiences, supported by a skilled and trusted workforce in a positive environment.
The success of this project depends on meaningful collaboration with the sector. This Advisory Board will play a critical role in shaping and supporting its delivery.
As an Advisory Board member, you will provide strategic insight, advice and guidance to CIMSPA, helping to shape the development and implementation of the workforce governance and registration scheme.
You will contribute to key decisions that will have a long-term impact on the sport and physical activity workforce and the organisations that oversee it.
Key responsibilities include but are not limited to:
The Advisory Board will oversee three core workstreams:
Board members will also contribute to important decisions such as:
Time commitment
Future opportunity
Over time, this Advisory Board is expected to evolve into the governing board of the appointed organisation responsible for overseeing the scheme (the Registrar).
Who we're looking for
We welcome applications from individuals with diverse skills, experiences, and perspectives, who are passionate about improving standards, governance, and public trust within sport and physical activity.
Shaping a recognised, valued and inclusive sport and physical activity sector that everyone can be a part of
The client requests no contact from agencies or media sales.
Looking for a meaningful way to use your skills and make a real difference?
Devon & Cornwall Food Action is a volunteer-led charity turning surplus food into vital support for families across the region—and we’re looking for a Fundraising Lead to help us grow our impact.
About the role
As our Volunteer Fundraising Lead, you’ll play a central role in helping sustain and grow our work.
We collect surplus food from local businesses and turn it into weekly shopping for families facing food poverty—but to make that happen, we need funding to cover essentials like food top-ups, fuel, warehouse costs and equipment.
You’ll help build relationships, identify funding opportunities and support fundraising activities that keep everything running.
This is a flexible role with real ownership and the opportunity to shape how you contribute.
What you’ll be doing
What you’ll gain
What we’re looking for
Previous fundraising experience is helpful but not essential—we welcome people with transferable skills and enthusiasm.
Please email us to apply and include:
The role you’re interested in
Your general availability (e.g. weekdays, evenings, weekends)
A short sentence about why you’d like to get involved
We’ll then be in touch to arrange a quick informal chat and help you get started.
We aim to respond promptly and can often onboard volunteers quickly.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.