Operations officer volunteer volunteer roles in Birmingham

Women & Families Resource Centre (WFRC)
Location: On-site – Wolverhampton
Reports to: Executive Director / Operations Manager
Contract Type: Volunteer Part-Time
 

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton. We support, empower, and advocate for women and children facing crisis or challenging circumstances.

Our aim is to actively encourage women to become self-reliant by helping them identify their needs, make informed choices, and create their own solutions.

The Wolverhampton Baby Bank, our flagship service, provides essential items and support to families with children aged 0–3. Through donated essentials and community engagement, we offer:

• Nappies, wipes, clothing, toys, and bedding

• Support services for new parents, including drop-in groups

• Befriending support for pregnant women and new mothers

• Referrals and connections to additional community services

As WFRC stabilises and restructures following recent operational challenges, we are seeking a strong, structured, and compassionate Baby Bank Manager to lead the service forward.

The Role

The Baby Bank Manager will lead the operational delivery and structured rebuild of WFRC’s flagship Baby Bank service.

This is a critical leadership role combining operational management, volunteer coordination, stock oversight, client support, compliance, and reporting.

WFRC operates as a not-for-profit organisation but must function with business-level accountability and sustainability. The successful candidate will embed systems and processes that ensure continuity beyond individuals.

Key Responsibilities

1. Service Leadership & Delivery

• Oversee the daily operations of the Baby Bank

• Manage referrals and client appointments

• Ensure families receive timely, dignified, and professional support

• Maintain a welcoming and safe environment

• Gradually re-establish and scale services in line with operational capacity

2. Volunteer Management & Retention

• Recruit, induct, and supervise volunteers

• Implement the structured volunteer model:

  • Maximum 3 core days per week

  • 6 hours per day

  • Minimum 12 hours per week for structured volunteers

• Conduct 6-week volunteer reviews before confirming long-term placement or expense reimbursement

• Align volunteer roles with motivations and strengths

• Prevent volunteer burnout and overcommitment

• Maintain consistent scheduling and continuity

3. Stock & Inventory Management

• Oversee intake, sorting, and distribution of baby items

• Maintain structured categorisation and storage systems

• Ensure all items meet safety and quality standards

• Monitor stock levels and identify shortages

• Maintain clear inventory tracking processes

4. Corporate Volunteer Coordination

• Organise and coordinate corporate volunteering days

• Prepare structured task plans

• Maximise productivity during corporate sessions

• Build relationships with local business partners

5. Administration & Digital Systems

• Maintain accurate digital records

• Update Charity Log database and collate reports

• Support digital onboarding and documentation systems

• Improve workflow automation and structured documentation

• Ensure full compliance with Data Protection regulations

6. Funding & Impact Reporting

• Maintain accurate service data for monitoring and reporting

• Track outputs and outcomes

• Support funding applications and grant compliance

• Contribute to resilience and operational funding reporting

7. Communication & Leadership

• Attend weekly operational meetings

• Maintain structured communication with leadership

• Escalate urgent operational issues promptly

• Foster a positive and collaborative team culture

8. Compliance & Safeguarding

• Adhere to Equal Opportunities, Health & Safety, Complaints, and Confidentiality policies

• Maintain safeguarding standards when working with vulnerable families

• Promote a safe working environment

9. General Responsibilities

• Take meeting minutes when required

• Support general administrative tasks

• Undertake additional duties as reasonably required by the Office Manager

Person Specification

Essential:

• Experience in service coordination, charity, or community services

• Experience managing volunteers or small teams

• Strong administrative and record-keeping skills

• Basic proficiency in Microsoft Office and digital systems

• Understanding of safeguarding and confidentiality principles

Skills & Attributes:

• Strong leadership and organisational skills

• High attention to detail

• Excellent communication and interpersonal skills

• Empathy and sensitivity when working with vulnerable families

• Ability to build structure in previously unstructured environments

• Strong problem-solving and decision-making ability

• Ability to manage multiple priorities during a rebuilding phase

• Accountability and reliability

Why Join WFRC?

This is an opportunity to lead and shape a flagship community service during a critical rebuilding phase. You will play a direct role in supporting vulnerable families and creating structured, sustainable systems that will strengthen the organisation long-term.

If you are operationally strong, structured, compassionate, and ready to lead meaningful change, we would love to hear from you.

This Role Is the Backbone of the Content Ecosystem
Content creation without structure becomes chaos. Tell My Truth and Shame the Devil C.I.C. is intentionally recruiting hundreds of content creators. That level of scale requires rigorous systems to ensure nothing is lost, duplicated, misused, or unsafe. The Content Librarian / Digital Asset Manager is the role that turns volume into value. This is not a passive admin role. This is infrastructure-building.

Purpose of the Role
The Content Librarian ensures that every piece of content created across the organisation is:

• Logged
• Tagged
• Categorised
• Approved
• Stored
• Accessible
• Reusable

This role protects:
Brand integrity

• Survivor dignity
• Safeguarding compliance
• Operational efficiency

Without this role, scale fails.

Experience Qualification and Requirements

Essential:

• Experience in digital asset management, content operations, knowledge management, archiving, or media library administration.
• Experience creating and maintaining structured systems (folders, naming rules, tags, metadata) at scale.
• Experience logging and tracking assets accurately, with strong attention to detail and consistency.
• Experience working across teams (creative, campaigns, operations, safeguarding) to coordinate content flow and accountability.
• Highly organised approach with strong file hygiene, documentation discipline, and ability to maintain standards consistently.
• Strong attention to detail, including version control, permissions, approval status tracking, and prevention of misuse.
• Ability to think in systems: designing processes that make content searchable, reusable, and scalable.
• Strong communication skills for clarifying requirements, flagging risks, and keeping stakeholders aligned.
• Ability to work independently, manage priorities, and maintain reliability in a high-volume environment.

Desirable experience 

• Experience supporting creative teams with admin/ops or project coordination.
• Familiarity with content governance: approvals, safeguarding clearance markers, and usage rights tracking.
• Experience building content calendars or supporting distribution workflows.

Helpful tools (welcomed, not required)

• Google Drive, SharePoint, Notion, Airtable, or similar documentation / content systems.
• DAM platforms or structured media library tools.
• Familiarity with file naming conventions and metadata frameworks.

Training & qualifications

• Formal qualifications are not required.
• Qualifications in library studies, information management, or organisational management are desirable.

Main Responsibilities/ Key Duties

• Build and maintain a central digital content library that supports scale, reuse, and consistent access across the CIC.
• Create and manage structured systems for content organisation, including naming conventions, folder structures, tagging rules, and metadata standards.
• Log and catalogue all incoming content from content creators, podcast teams, campaign teams, and ambassadors, ensuring every asset is captured and traceable.
• Track key content status fields, including approval status, usage rights/permissions, platform suitability, and safeguarding clearance.
• Ensure content is easy to find and easy to reuse by maintaining accurate tags, searchable metadata, clear versions, and consistent file hygiene.
• Manage version control and “single source of truth” practices, preventing confusion, loss of quality, duplicated assets, or incorrect public release.
• Coordinate with the Social Media Director, Safeguarding Officer, Campaign Managers, and Automation & Systems teams to align library structure with workflows and publishing needs.
• Flag risks, gaps, duplication, or misuse (e.g., missing consent, unclear rights, unapproved assets, outdated versions, incorrect tagging) and route issues to the right owners.
• Support content distribution readiness by ensuring assets are stored in the correct location, correctly named, correctly tagged, and marked for approved use.
• Contribute to continuous improvement by refining systems, templates, and guidance as volume increases and the C.I.C scales.

This role is not suitable if you:

• Dislike structure or admin
• Prefer fast-paced creative chaos
• Struggle with confidentiality
• Are uncomfortable working with sensitive content
• Need immediate paid work

Important to Be Clear

This is:

• A volunteer role within a Community Interest Company
• Unpaid during the build phase
• A critical infrastructure role

Paid opportunities will be introduced as the organisation becomes financially sustainable.

Next Steps

Shortlisted applicants will be invited to:

• A systems-focused discussion
• A values and safeguarding conversation

If you are someone who understands that order creates safety, systems create scale, and structure creates longevity, this role is for you.

A Final Word
Content systems are about people, not files.

If you know that:
Order protects dignity and safety
Structure is a safeguarding issue
Consistency keeps systems trustworthy

Role Overview

GHRI is seeking a detail-oriented volunteer accountant to help manage and maintain transparent financial operations. If numbers are your love language and accountability is your personality, babe… this role is screaming your name.

�� Key Responsibilities

Maintain accurate financial records and reports

Track donations, grants, and project expenses

Assist in budget planning and financial forecasting

Ensure financial activities align with regulatory standards

Support preparation of reports for partners and donors

✅ Requirements

Degree or background in Accounting, Finance, or related field

Basic knowledge of financial reporting and bookkeeping

Attention to detail 

Integrity and transparency in handling funds

Interest in non-profit or humanitarian finance

�� Why Volunteer With GHRI?

Gain experience in non-profit financial management

Strengthen your CV with international NGO exposure

Work with purpose, not just spreadsheets

Be part of a mission that improves healthcare access

This position is a Trustee role, sitting on Hidayah's board. The IT/Tech This role will oversee Hidayah’s IT infrastructure to ensure suitability and sustainability of charitable activities.

What are the responsibilities of this role?

This role will have the following duties, but are not limited to:

● To ensure Hidayah’s IT operating systems and equipment are fit for purpose

● To drive the delivery and improvement of data protection procedures, using technology to improve the operations of the charity

● To keep the website updated, refreshed and ensure plug-ins and links are valid. This will include creating new pages, updating SEO and ensuring hosting agents are compliant with GDPR

● To take the lead in evaluating IT related proposals for the Board of Trustees

● To provide strategic oversight of implementation and project manage any IT related projects

● To assist with documentation of processes and delivery of specific tech training for volunteers

● Manage and moderate the Hidayah Discord server

● Operate as Hidayah’s Google Workspace administrator

● Work with the wider Digital Team to facilitate the technical development of Hidayah as an organization

How much commitment is required? 

We are flexible around your own schedule. However, the following commitments are in place for all members of the Hidayah Board:

● To be able to attend all Trustee meetings and to deliver a comprehensive report to the Trustee each meeting with updates and to completed actions as and when they appear

● To aim to attend all other planning meetings as necessary when close to Hidayah events as well as the events themselves (where possible due to geography)

● To help to fundraise for, and advertise, any Hidayah events and fundraising drives

● To be part of a communications group to keep up to date with Hidayah developments

● To contribute toward and to maintain the administration of our file sharing system ‘Google Drive’ so it is always up to date with clear records, templates and forms

● To check emails and to respond when needed

● Enthusiasm, dedication, responsiveness, flexibility and eagerness in supporting the aims, vision and mission of Hidayah

● To contribute toward the Annual Report once a year

● To be in post until the next AGM

● The role is subject to a 6 months probationary period.

What do we expect from a Trustee: IT Tech Officer

Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:

Knowledge: 

● Educated to degree level or experience which demonstrates equivalent technical role

● Knowledge of Wordpress / Frontend development skills (Currently using Breakdance for our website)

● Adept knowledge of Discord as a communications platform and server management

● Knowledge of Google Workspace

Personal Skills:

● Ability to understand confidentiality, equality and diversity and safeguarding procedures;

● Ability to respond to resolving conflict situations if needed;

● Someone who can behave with professionalism.

Administration Skills:

● To regularly check, maintain and keep up to date Hidayah administration and data handling systems such as using Google Drive to store information

● A high degree of literacy of Microsoft Office and IT Applications

● To be part of a communications text group to keep up to date with Hidayah developments and to inform the Board Members of any developments;

● To read, understand and agree with the constitution of Hidayah (available on website).

Additional:

● To help to fundraise for, and advertise, any Hidayah events and fundraising drives.

Ensure you do not have a conflict of interest with your current role and check this prior to applying for this role.

Job Title: Personal Assistant to the CEO (Volunteer Role)

Location: London -Hybrid / Remote
Contract Type: Volunteer (with potential to become a paid salaried role)
Hours: Flexible - up to 20 hours per week

About the Role

We are looking for a motivated and reliable Personal Assistant to support our CEO with day-to-day responsibilities. This voluntary role offers a unique opportunity to gain first-hand experience working closely with a busy CEO, supporting both business and personal commitments, while building valuable skills in executive support and leadership administration.

While this position will initially be unpaid, there is strong potential for it to develop into a salaried role as the organisation continues to grow.

Key Responsibilities

• Provide proactive diary and inbox management for the CEO.

• Schedule and coordinate meetings, calls, and travel arrangements.

• Assist with the preparation of agendas, presentations, and follow-up actions.

• Act as the first point of contact with internal and external stakeholders.

• Manage confidential information with the utmost discretion.

• Support with ad hoc personal tasks and lifestyle management, as required.

• Undertake general administrative duties, including filing, expenses, and record keeping.

Skills & Qualities We’re Looking For

• Excellent organisational and time-management skills.

• Strong written and verbal communication abilities.

• Discretion, integrity, and professionalism in handling sensitive matters.

• Competence with Microsoft Office Suite and/or digital collaboration tools.

• A proactive and adaptable approach, with the ability to work independently.

• A positive and approachable attitude, with strong interpersonal skills.

What You’ll Gain

• The chance to work closely with a CEO and gain insight into executive-level leadership.

• Hands-on experience in administration, coordination, and project support.

• The opportunity to build a long-term role as the organisation expands.

• Flexibility to fit around other commitments.

Additional Information

This is a volunteer role to begin with, so flexibility and commitment will be key. We are committed to ensuring that your time with us is rewarding, developmental, and supportive, with the real prospect of progression into a permanent salaried role in due course.

About the Role

We are looking a capable and reliable Officer within IT & Systems to support the IT & Systems function and provide operational cover for the Head of IT & Systems when required. This role exists to ensure continuity of systems, user support, and core IT processes in the event of absence, increased workload, or unexpected issues.

Reporting directly to the Head of IT & Systems, you will help manage day-to-day systems, respond to support requests, and handle joiner and leaver processes. The role is hands-on, practical, and focused on keeping things running rather than long-term architecture or strategy. Please note: This is a voluntary and unpaid role, with no financial compensation or future paid opportunities attached. We encourage you to apply if you have relevant/transferable skills for this role.

Key Responsibilities

• Support the day-to-day operation of internal systems, including user access, permissions, and basic configurations.
• Monitor and respond to IT and systems support requests, escalating issues where appropriate.
• Supporting new starter and leaver processes, including account setup, access changes, and offboarding.
• Assist with the administration of Bitrix, ClickUp, Teamplate, or similar platforms.
• Maintain clear documentation for processes and common issues.
• Provide operational cover for the Head of IT & Systems during periods of absence or unavailability.
• Handle ad hoc systems tasks and problem-solving as they arise.

What We are Looking For

We are looking for someone dynamic with the skills and experience to make a positive impact. This role suits someone practical, calm under pressure, and comfortable working without close supervision. You will be a strong fit if you have:

• Proven experience in IT support, systems administration, or helpdesk-style environments.
• Hands-on experience managing user accounts, access control, and routine systems tasks.
• Familiarity with ERP systems, helpdesk tools, or internal business platforms.
• Experience working with tools such as Bitrix, ClickUp, Teamplate, or comparable systems.
• The ability to work independently and manage tasks at your own pace while meeting agreed expectations.
• A strong sense of ownership and reliability.
• Previous experience in volunteer-led or non-profit organisations is a bonus.
• Comfort working fully remotely and supporting users virtually.
• Strong work ethic and collaborative attitude.
• A passion for the charity work, a genuine belief in the mission of Youth Advantage UK and a commitment to making a difference.
• Previous experience in volunteer-led organisations is a bonus.
• Remote working experience or comfort with managing teams virtually.

What You will Gain

· Practical experience acting as a key operational contact within an IT and systems function.

· Exposure to real-world continuity planning and operational risk management.

· The opportunity to build confidence in owning systems processes end-to-end.

Important Information

This role is completely voluntary. There is no financial payment, benefits, or employment status. It is ideal for experienced HR professionals looking to give back, stay active in leadership, or contribute to a values-led organisation in a meaningful way.

Apply Now

If you're passionate about fundraising and want to make a real difference, we’d love to hear from you. Help us unlock new opportunities for Youth Advantage UK and join our dedicated team of changemakers today.

This Role Is Where Trust Is Built—or Lost
At Tell My Truth and Shame the Devil C.I.C., social media is not a marketing channel. It is often the first place someone tells the truth. The first place a survivor speaks. The first place a young person asks for help, direction, or hope. The Social Media Engagement Officer is the human presence behind our platforms — responding, guiding, holding boundaries, and directing people safely into the right parts of our ecosystem. This is not a growth-hacking role. This is a trust, discernment, and care role.
 
Purpose of the Role
The Social Media Engagement Officer ensures that every interaction on our digital platforms is:

• Human, not automated
• Trauma-aware, not reactive
• Boundaried, not extractive
• Purpose-led, not performative

You are the bridge between content and community — between attention and action.

Experience Qualification and Requirements

Essential experience

• Experience in community engagement, online community management, moderation, or customer support where tone, safety, and trust matter.
• Experience communicating in sensitive contexts (e.g., advocacy, youth work, frontline/community roles, safeguarding-adjacent environments).
• Experience handling challenging messages, conflict, harassment, or emotionally charged content with professionalism and calm judgement.

Essential skills & qualities

• Strong written communication skills, including the ability to respond clearly, respectfully, and consistently in public and private channels.
• Emotional regulation and resilience when exposed to distressing content, survivor stories, or hostile interactions.
• Reliability, discretion, and strong boundaries, including comfort following protocols and escalating without delay.
• Ability to apply trauma-informed language and maintain C.I.C tone-of-voice without offering counselling or personal advice.
• Ability to triage and route people appropriately (donations, volunteering, VFAP, podcast submissions, resources) using approved pathways.
• Attention to detail for logging patterns, risks, and recurring needs, and sharing structured feedback with the team.

Desirable 

• Experience engaging across multiple platforms (TikTok, Instagram, X, YouTube, LinkedIn) and adapting tone to platform norms.
• Familiarity with safeguarding principles, escalation workflows, and online safety practices.

Training & support provided

• Safeguarding protocols and escalation pathways.
• Platform-specific engagement standards and tone-of-voice guidance.
• Escalation and reporting systems, including how to log risks and recurring themes.

Main Responsibilities/ Key Duties

• Monitor comments, replies, and DMs across C.I.C platforms to maintain a safe, respectful, and survivor-centred community environment.
• Respond consistently in alignment with C.I.C values and tone, using trauma-informed language and maintaining clear safeguarding boundaries at all times.
• Direct individuals to the correct pathways and resources, including donation routes, volunteer onboarding, VFAP (Violence-Free Action Pathway), podcast submissions, and approved support information.
• Identify and flag safeguarding concerns immediately to the appropriate role, ensuring that potential risk is not held in engagement channels.
• Escalate high-risk messages using agreed protocols, prioritising urgent or concerning disclosures, threats, harassment, or boundary breaches.
• Help maintain comment spaces that are respectful and free from harassment, minimisation, victim-blaming, grooming behaviour, or abusive language, taking action in line with moderation guidance.
• Support healthy engagement by encouraging constructive dialogue, de-escalating where appropriate, and reinforcing community standards without argument or defensiveness.
• Log patterns, risks, and recurring community needs (e.g., common questions, frequent triggers, misinformation themes, safeguarding hotspots) and feed insights back to the team.
• Work closely with Community Moderation & Safety, Safeguarding, and Campaign/Content teams to ensure joined-up responses and consistent public-facing messaging.
• Maintain confidentiality, discretion, and professional boundaries; you do not counsel, diagnose, or provide emotional support — you route safely and responsibly.

This role is not suitable if you:

• Want to debate or argue online
• Struggle with emotional boundaries
• Seek influencer-style engagement
• Want creative control over content
• Are unable to follow safeguarding procedures strictly

This is not about visibility — it is about responsibility.

Important to Be Clear

• This is a volunteer role during the build phase
• It carries real responsibility and trust
• Emotional maturity is essential
• Paid roles will emerge as the organisation becomes financially sustainable

Next Steps

Shortlisted applicants will be invited to:

• A values-led conversation
• A short scenario-based engagement discussion

If you believe that how we respond matters as much as what we post, and that care is an operational function, not a feeling, this role is for you.

 A Final Word
Social media is about people, not platforms.

If you know that:

• Trust is built through presence, care, and consistency
• Boundaries are a form of protection, not distance
• Privacy and consent are safeguarding responsibilities
• How we respond matters as much as what we post

Trustee and Treasurer
Rainbow Migration, the longest-running UK charity dedicated to supporting LGBTQI+ people through the asylum and immigration system, is seeking a trustee who will also serve as the organisation’s Treasurer.

We are looking for someone who is passionate about our vision that LGBTQI+ people can settle in the UK and lead fulfilling lives, and our mission to support LGBTQI+ people through the asylum and immigration system and influence policy and practice.

At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We particularly encourage applications from people who have sought asylum on the basis of their sexual orientation, gender identity, gender expression or sex characteristics.

The role of trustees and the Treasurer

Being a trustee is a rewarding role. Trustees are volunteers who bring their expertise to shape our strategy and direction, and help ensure we remain an authoritative organisation on LGBTQI+ asylum and immigration. They have overall legal responsibility for the charity, make sure our finances and resources are well used to implement our mission, and are required to participate fully in the governance of the charity. Trustees also play a role as ambassadors for the organisation and our work.

The Treasurer takes a lead role in ensuring Rainbow Migration’s financial affairs  are conducted within legal requirements, accounting conventions and good practice to ensure the financial viability and sustainable development of the organisation. A detailed role description for the role of Treasurer is appended.

Time commitment

We are looking for people who can commit to being a trustee for at least three years.

Trustees meet on a weekday evening five times per year. Meetings are usually held on Zoom except in December when we meet in person in London.

Preparation for the meetings involves a time commitment of two to four hours for detailed reading of papers, which are provided several days in advance.

The Treasurer also chairs the Finance Subcommittee, which meets on a weekday evening at the end of each quarter. The present Treasurer prepares the primary financial statements and notes, from the underlying accounting records at the year-end, for inclusion in the Annual Report and Accounts; the successful candidate will need to decide whether to continue with this approach or if there is a suitable alternative.

Key responsibilities

Financial oversight:

• Support the Trustee Board to maintain a clear and timely picture of the financial health of the organisation
• Ensure the Trustee Board and management team fulfil all required fiduciary and regulatory responsibilities
• Keep up to date on developments in charity finance regulations and best practice
• Chair the Finance Subcommittee to oversee Rainbow Migration’s financial management, ensuring robust processes and controls are in place
• Ensure the committee develops a long-term financial strategy (including a reserves policy) for the organisation, with objectives which can be monitored
• Advise the Board on financial strategy, risk management and resource allocation
• Support the Executive Director and Operations and Office Manager to develop and improve financial policies and procedures
• Work with the Executive Director, Operations and Office Manager and Fundraising Manager to monitor budgets, cash flow and financial performance
• Oversee the production of clear and accessible financial reports to the Board and its sub-committees by Rainbow Migration staff, and lead discussions during meetings

Reporting:

• Ensure regular financial reports (i.e. management accounts, annual budgets, cash flow projections, etc) are accurate, comprehensible, timely, correctly formatted, and properly discussed and understood by the Trustee Board (as required by law)
• Ensure the timely preparation of annual accounts in accordance with charity regulations (UK SORP)
• Oversee the appointment of the Independent Examiner or auditors and provide overall oversight of the annual examination or audit process

Systems and controls:

• Ensure the charity has proper systems in place for budgeting, financial control, insurance, and reporting
• Ensure compliance with all HMRC tax requirements, as appropriate

Mavar is currently seeking a seasoned networker to join the Mavar Trustee Board as a Trustee with special responsibilities for strengthening our fundraising practice and broadening the charity’s donor base. Working with our Board and CEO, you’ll bring experience, insight and strategic guidance to help develop our fundraising capacity in support of the strategic development of the charity.

Mavar’s Mission

Founded on the belief that everyone has the right to choose their own path in life, Mavar’s central mission is to empower individuals who choose to explore opportunities beyond the strictly orthodox community to fulfil personal goals. Mavar supports our members’ efforts to achieve independence, live authentically and cope with the obstacles they may encounter as they explore options to live, work or study in the secular world – whether or not they choose to leave the Charedi community.

Mavar’s Service Users

Some men and women who have grown up in the closed world of the Charedi community hold personal and religious values that are not in line with the rest of the community. Attempts to follow their own path often bring them into direct confrontation with family, friends and neighbours who regard expressions of individualism or self-determination as heresy. These individuals fear that the community will ostracise them, leaving them feeling trapped, isolated and helpless.

Some may simply wish to explore options for obtaining a general education or improving their access to employment opportunities whilst wishing to remain within the ultra-orthodox community; others may look to divest themselves of the strictures of ultra-orthodoxy and to lead a more mainstream lifestyle. They all typically lack the everyday life skills to cope with the challenges of the secular world, which appears to them as a confusing, frightening and alien planet. Any effort to integrate with the outside, secular world is hampered by limited English language skills, cultural disorientation, lack of basic education or qualifications and negligible skills for employment.

Trustee Role Details

The day-to-day operations of Mavar are conducted by staff and volunteers under the leadership of our CEO and with the overall oversight of the Trustee Board.

Main Duties of the Fundraising Trustee:

• Contribute to the overall governance of the charity as a member of the Board of Trustees.
• Provide advice and support on fundraising strategy, ensuring income generation is planned and executed in alignment with Mavar’s budget framework and objectives.
• Act as a fundraising champion on Mavar’s board, working with the CEO and supporting other trustees to explore fundraising possibilities.
• If you have personal networks with fundraising potential, utilise them to support the work of the charity.
• Support the development of diverse fundraising streams (e.g. individual giving, trusts and foundations, community fundraising, corporate support) and advise and support with appeals and major fundraising events/campaigns.
• Act as an ambassador for the charity, promoting its work and helping to raise its profile.
• Ensure compliance with fundraising regulation and best practice, as well as Mavar’s policies and procedures.

You are expected to give at least one day per month to your role. Board meetings take place four times a year in London, with a mixture of online and in-person meetings and are complemented by occasional online or in-person feedback meetings with the CEO and the Treasurer.

Person Specification

Essential

• Commitment to the charity’s mission and values
• Understanding of the legal duties and responsibilities of charity trusteeship
• Knowledge and experience of fundraising (e.g. trusts, corporates, major donors, community fundraising, or digital campaigns)
• Strategic thinker, able to balance long-term planning with practical advice
• Strong communication and networking skills

Desirable

• Experience of charity fundraising
• Existing networks that could support the charity’s fundraising efforts
• Understanding of charity finance and/or marketing
• Familiarity with Jewish cultural context

We are currently looking to recruit an external trustee to join our Board of Trustees and also act as chair to the Finance and Audit Sub-Committee. We will also require the trustee to support our whistleblowing policy, acting as the nominated trustee contact for whistleblowing concerns.  You’ll champion openness and ensure the organisation has safe, fair, and effective processes for raising and handling concerns.

Your SU is overseen by our Board of Trustees, and our trading subsidiary (CUSU Services Ltd) is overseen by our Commercial Services Board . They are both made up of a collection of our elected Officers, students, university staff and external professionals that ensure the Charity and the Trading Subsidiary remain sustainable in terms of finance, legality and reputational status.

You will be expected to attend Board meetings 4 times per year – these will be a mix of in person and Teams meetings. You will also be expected to support at least one sub-committee of the Trustee Board (3-4 times per year) as well as complete training and induction. You will need some time to allow for prereading of reports and other documentation before meetings. 

Trustee meetings are typically held on a Friday afternoon 1pm-4pm. Most of the meetings are online, although you would be offered travel expenses for any face-to-face meetings (and hybrid meetings are usually offered if you do need to join remotely.) There is also a strategy day once a year as well as the occasional social activity!

For this trustee role, we are looking for an experienced professional ideally with third-sector governance experience. In addition to being a member of the Board of Trustees the trustee will be required to chair the Finance and Audit subcommittee and should possess a strong finance background with analytical skills and the ability to communicate complex financial information.

We are especially keen to encourage applications from people currently under-represented within the organisation, including but not limited to those from the LGBTQ+ community, people with disabilities, and those from a Global Majority background. We hope that by enhancing our diversity we can extend our organisational creativity and problem solving through the different perspectives and life experiences which diversity brings.

Please note that this is an unpaid voluntary role.

For further information there is a full recruitment pack and role profile available to download or visit our website for more information.

Message from the Chair of Trustees

The Trustees represent different backgrounds and experiences, but what pulls us together is a

commitment to SEED’s work on the ground in Madagascar. Several of us have been to Madagascar

and have either volunteered or worked with SEED, so we have seen first-hand how important our

work is, and the positive impact SEED has in the communities we serve. Madagascar is an

extraordinary country with exceptional biodiversity but has severely lacking infrastructure and a

high level of anthropogenic threats due to extreme poverty and considerable dependence on

natural resources.

We are looking forward to welcoming a new Chair of our Board of Trustees to join the amazing

team of dedicated staff and volunteers who are delivering sustainable development, conservation

and community work through a range of projects based on local needs. The current Chair has been

in post since 2022 and served as a Trustee for 2 years prior to that. A change of leadership and a

fresh perspective is timely and will ensure we approach the next phase of our growth and

development with new ideas. You will be assured of a warm and supportive welcome with the

benefit of a team containing years of experience, combined with new members who bring global

expertise in their field.

SEED is growing thanks to successful marketing, fundraising project development and delivery. We

are now looking to build on our implementation of our strategic plan, to deliver sustainable

development for the people of southeastern Madagascar. We are privileged to work with its

wonderful people, and we hope that you will want to join us.

Introduction to SEED

SEED has been working in the southeast corner of Madagascar for over 20 years. SEED stands for Sustainable, Environment, Education and Development and we focus on building meaningful, sustainable change in one the poorest regions of one the poorest countries in the world.

Our projects range from school building to maternal health, from Agroforestry to Lemur Conservation and rights.

We are active on social media where you can find us on Instagram, Facebook, LinkedIn, X, and YouTube. The majority of our staff are Malagasy, working in Fort Dauphin to design and deliver projects on the ground, alongside our international team, who bring external expertise and international best practices. In Madagascar, we have 95 staff in total (70 Malagasy and 25 international). They are supported by a small UK-based and remote working team of 10.

Governance structures

SEED’s Board of Trustees has 8 members, including the Chair, who meet quarterly. There are three sub-committees of the board focusing on: Audit and Risk; Marketing and Fundraising; and HR. These are chaired by a Trustee and consist of at least one other Trustee and up to two of the Senior Management team. We also have lead Trustees for Safeguarding and Whistleblowing.

The Board is international with Trustees based in a number of different countries, so the Board works remotely.

The operations are run by the Managing Director and the Director of Programmes and Operations who are both long standing senior managers.

The Chair of Trustees role

Chair of Trustee Board

In addition to the general role of Trustee, the Chair of SEED’s Board of Trustees holds overall accountability for the charity delivering its mission. Working closely with the Board and the staff senior team , they will provide leadership and direction to ensure SEED fulfils its charitable aims and objectives and abides by its governing documents and relevant legislation. They will work collaboratively with board members and senior management to ensure SEED delivers maximum benefit to the communities it serves.

Chair Role Description

Terms and conditions: Voluntary role

Responsible to: Board of Trustees

Base: The Board works remotely

Line manager of: Managing Director

Overview of SEED

SEED Madagascar is a successful, growing British Charity working in partnership with communities in the southeast of Madagascar. We integrate high-quality community health, rural livelihoods, schools and conservation programmes to support long term, sustainable change and add to international best practice through research and publication.

SEED has been working in Madagascar for over 20 years and has a wide range of impactful projects ranging from school building to sexual health, from beekeeping to improving lemur habitats. More recently, SEED has been working to address the famine in the southeast with emergency food distribution.

Employing most of its staff in Madagascar, SEED also engages international staff and interns as well as running a volunteer programme. Full details of our operations can be found on our website which includes our annual report and accounts, fundraising advice and information on our staff and Trustees.

The role will carry the usual responsibilities of a Trustee as defined by the England and Wales Charity Commission and we encourage all applicants to read through this prior to making an application.

Accountability:

As a Trustee you are responsible and liable for the governance and functioning of the charity and are accountable in varying degrees to a variety of stakeholders including service users, members, funders, the Charity Commission, and Companies House.

SEED Trustees should uphold the fiduciary duty required of all charity trustees to act in the best interests of both current and future beneficiaries of the charity, being held personally liable for any breach of that duty.

Key Responsibilities

• To ensure that the Board of Trustees understands and fulfils its responsibilities for the governance of the organisation
• To provide strategic oversight and ensure that all decisions are taken in the best interests of SEED and its charitable aims.
• To provide leadership for the Board of Trustees in their role of developing and agreeing the strategy of the organisation.
• To ensure that SEED has the effective policies and procedures needed to function properly, legally and safely including those for safeguarding, whistleblowing and anticorruption.
• To effectively chair the Board meetings, facilitating debate and bringing about consensus and clear decision making.
• To work with the Board to bring about strong and constructive working relationships and sharing of the workload across the areas of expertise.
• To oversee the membership of and effective working of the subcommittees
• To build and maintain a constructive and supportive working relationship with the MD. To be overall line manager for the MD, assessing their performance and discussing development needs with them.
• To work closely with the MD to support them in achieving the vision of the organisation ensuring they have the support needed for the effective running of SEED and bring scrutiny as needed so they are held to account for achieving agreed strategic objectives.
• To plan with the MD the annual cycle of Board meetings, setting agendas and monitoring the decisions taken at meetings are enacted.
• To review the Board’s performance and composition to ensure that SEED has a diverse, high performing Board working together in support of SEEDs strategy and Charitable objectives.
• To support recruitment and onboarding of new members to the board as needed to ensure continuity of the board responsibilities.
• To work with each Trustee to support them fulfilling their duties and responsibilities for the effective governance of the charity.
• To ensure the Board regularly reviews major risks and associated opportunities.
• To lead the Board in fulfilling its duties to ensure the sound financial health of the charity, with systems in place to verify financial accountability and that SEED is operating within the legal and financial guidelines set out in the current legislation
• To represent the interests of the board and charity externally as and when needed

Person specification

• Knowledge and understanding of the role and responsibilities of a Chair of a Charity and Board Membership – experience as a board member as a minimum
• An understanding and experience of strategic planning within the corporate or charity setting.
• A proven leader with the ability to think strategically and creatively and to challenge proposals with clear logical thinking
• A strong commitment and passion for international development and an understanding of this sector, ideally able to bring experience of working within it.
• Demonstrable alignment to the charity’s mission, vision, and values
• Strong interpersonal and communication skills
• Experience of people management and able to build strong relationships with people who are working on a voluntary basis at senior level
• An understanding of, or a willingness to understand, the strategic, legislative, political and cultural contexts that affect and influence SEED’s work
• Enthusiasm and commitment to equality and diversity in all aspects of SEED’s work
• An interest in Madagascar and an understanding of the challenges of working within different cultures and environments
• Be able to work to and advocate for all of SEED’s policies and procedures, safeguarding those that SEED works with and investigating and/or reporting any concerns appropriately

SEED Madagascar actively encourages equality, diversity, and inclusion in the workplace and aims to create a working environment free of bullying, harassment, victimisation, and unlawful discrimination, where individual differences and the contributions of all staff are recognised and valued

Time commitments and requirements

There are a minimum of four Board meetings per year with the potential for additional Board meetings and Trustee only discussions. The Chair will discuss and agree the agenda in advance with the Managing Director, Chair the meeting and ensure follow up actions take place. These meetings are on a Sunday, are virtual and typically last 3 hours.

The Chair will participate on one sub-committee which has its own quarterly cycle of meetings. The Chair will manage the MD and have regular discussions about progress and undertake the annual review process. The Chair and all Trustees are required to undertake mandatory training as part of their induction and regular updates and additional training. The Chair will work with the Board to ensure each member is taking an active part in the Board and sub committees.

The Trustee Board are encouraged to have one trustee a year take a trip to Madagascar to familiarise themselves with the environment the SEED works in and to meet and get to know the staff in country (some expenses will be covered).

Purpose of the role
In this important role, you will be responsible for assessing the eligibility of applicants for our grants and services, in adherence with Variety’s structured grant management approach (guided interviews, weighted scoring and panel review) to maximise impact for disabled and disadvantaged children and young people.

You will be required to handle grant applications and supporting information with the utmost confidentiality, following organisational policies to ensure the privacy and security of all sensitive and personal information.

Using our defined eligibility criteria and assessment tools, you will evaluate applications and conduct fair and consistent assessments, making award recommendations to support the decision-making process. You will bring an independent voice, playing a key role in ensuring that decisions are made fairly, equitably and transparently and will be required to support your recommendations with evidence of sound analysis and reasoning.

Key Responsibilities
• Review applications and supporting evidence prepared by the case management team.
• Clarify points with applicants when required (within agreed boundaries).
• Conduct structured, remote assessments (by telephone/video call) to understand need, urgency and likely impact on the child, their family life and communities.
• Establish the baseline for monitoring and evaluation by articulating the impact of the intervention.
• Where applicable, use the weighted assessment tool (base on the eligibility criteria and the Theory of Change) consistently and document clear, impartial rationales to prioritise need.
• Prepare concise, written recommendations aligned to policy, criteria and evidence.
• Attend quarterly Assessor Network meetings, which are a forum for sharing good practice, peer support, news sharing, undertaking essential training and reward and recognition.

Optional, Additional Responsibilities
• Where applicable, support the Impact Monitoring and Evaluation team to undertake post-award follow-up interviews to measure the impact made over time.
• Where applicable and available, represent Variety at events, presentations of awards and through online content.

Adherence to Policy and Quality
• Act as a beacon of good practice in fair grant assessment.
• Uphold safeguarding, confidentiality, GDPR, equality, diversity and inclusion (EDI) and anti‑bias standards throughout the assessment process.
• Escalate concerns (quality, safeguarding, unusual risk, conflicts of interest) in line with policy.
• Follow process controls and segregation of roles, supporting a robust, auditable trail.
• Participate in induction, refresher training, and calibration sessions to ensure consistency and continuous improvement.
• Adhere to Variety’s Code of Conduct.

Time Commitment
• Assessments: the time commitment for these varies and is flexible but we expect you will be spending 4 – 8 hours per month on these, dependent on demand and pool of assessors.
• Assessor Network: hybrid meetings that will last 1.5 – 2 hours and will be held quarterly.
• Training: short modular induction plus periodic refreshers usually rolled into Assessor Network meetings.

Support & Supervision
• Induction & training: policy, criteria, assessment skills, impact tools, safeguarding, data protection.
• Ongoing support through Programme Manager, Programmes Support Officer and Head of Programmes.
• Expenses: out‑of‑pocket expenses will be reimbursed in line with Variety’s Expenses Policy.

Impact Measures (Volunteer‑Appropriate)
• Timely completion of assigned assessments; adherence to guidance and safeguarding.
• Quality of written rationales; consistency of weighted scoring.
• Constructive contribution to committee discussion and calibration.
• Positive feedback from applicants (tone/respect) gathered via staff.
• Case study preparation

Person Specification
We welcome people from many walks of life. If you’re feel that you are the right person for this role but are unsure whether you “tick every box,” please still consider applying; training and support are provided.
What you’ll bring (essential)
• Fair assessment mindset: you can weigh information against clear criteria and explain your reasoning.
• Analysis skills: comfortable reviewing forms/evidence and using a simple scoring tool. Able to summarise and analyse complex information to extract relevant data, paying attention to detail.
• Communication: great written and spoken English (we have templates to help).
• Lived experience or insight: personal, professional or volunteer experience that helps you understand the challenges faced by disabled or disadvantaged children and young people (or you can demonstrate thoughtful knowledge of these issues).
• Friendly and approachable: comfortable conducting sensitive conversations by telephone/video call with empathy and professionalism.
• Reliability and care: you follow guidance, meet agreed timeframes where you can, and ask for help if something isn’t clear.
• Values & conduct: commitment to equality, diversity and inclusion; willing to complete safeguarding training and a DBS check.

Helpful extras (nice to have, but not essential)
• Comfortable using basic digital tools (email, online forms, video calls) – we can show you the rest.
• Experience in any of the following is desirable:
o Grant-making
o Community/children’s services
o Health/education/SEND
o Occupational Therapy
o Social care
o Structured interviewing
o Teaching

Are you passionate about sustainability? Do you want to make a real impact on household carbon footprints and promote sustainable living? Can you help us deliver our innovative E-Save app and outreach programme?

What will you be doing?

To support delivery of the E‑Save app, you’ll provide essential administrative support to our volunteer‑led, largely remote organisation. 

You’ll help keep the charity running smoothly by supporting the board and key personnel with communications, record‑keeping, document updates, online meeting organisation, task tracking and maintaining clear, well‑ordered systems.

What are we looking for?

We’re seeking a UK‑based volunteer with at least three years’ administrative experience, including confident use of Microsoft tools. 

You’ll be organised, detail‑focused and able to manage your own workload. 

You’ll support meetings, maintain online files, update documents, manage data and contact lists, and provide general admin support to the Board, Operations Director and volunteer HR team as needed.

What difference will you make?

Your work will provide the operational backbone needed for the organisation to grow and deliver its ambitious programme. 

By ensuring effective administration and communication, you’ll help enable drive the  focus on environmental impact—supporting the delivery of the E‑Save app and helping bring practical climate action into everyday homes across the UK.

We are looking for someone who shares our vision of shaping a recognised, valued and inclusive sport and physical activity sector that everyone can be a part of, and who is committed to the highest levels of governance, risk management and assurance.

The Audit and Probity Committee reports directly to CIMSPA’s Board of Trustees and is a crucial part of our governance structure, overseeing our risk landscape.  By ensuring that risk is adequately managed and that the organisation is governed with integrity, the committee guides CIMSPA’s strategic decision-making processes.  Alongside this, the committee provides oversight, challenge and scrutiny across a range of areas, including our internal controls and our financial performance and management. 

Specialisms

Based on the committee’ annual skills review, we have identified the following specialisms as a priority for recruitment:

• Government and policy-making

• Legal and regulatory

Therefore we are seeking to appoint a committee member with significant experience in at least one of these areas.

Core Skills

We also expect all committee members to have significant experience in one or more of the following:

• Finance

• Audit and risk

• Governance and compliance

• Our system interventions (as detailed in our strategy)

• Business and commercial

• Digital

Please note - an in-depth knowledge of the sport and physical activity sector is not essential.

Key responsibilities include but are not limited to:

• Ensuring that the committee fulfils its purpose as stated in its Terms of Reference.
• Ensuring that the committee complies with CIMSPA’s Charter and Statutes, charity law, company law and all other relevant legislation/regulations as they relate to the committee.
• Managing CIMSPA’s resources responsibly and honestly, with a duty of prudence.
• Working in partnership with CIMSPA’s CEO or senior leadership team to ensure the strategic aims of the organisation are achieved as they relate to the committee, maintaining a management and oversight role.
• Ensuring that the committee is accountable.

Closing date for applications: Monday 2nd March 2026 at 9am

Provisional date for virtual interviews: Monday 16th March 2026