492 Services manager volunteer roles

Chair of the Board of Trustees

The Ripple Pond

Voluntary Position (reasonable expenses reimbursed)

Time commitment: Approximately 1-2 days per month, including four Board meetings per year, regular support to the CEO, occasional committee meetings and attendance at key events.

Closing date: 11 September 2026 (applications will be reviewed as they are received and interviews may take place before the closing date).

Help Shape the Future of Support for Military Families

The Ripple Pond is a national charity supporting more than 1,200 Armed Forces and veteran family members across the UK. Through peer support, advocacy and practical assistance, we help families affected by service-related physical and psychological injury feel seen, heard and supported.

We are seeking an exceptional individual to Chair our Board of Trustees and help guide the charity through its next phase of growth and development.

Working closely with our CEO and Board, you will provide strategic leadership, support strong governance and help ensure the charity continues to deliver meaningful impact for military families and carers.

What You'll Do

As Chair, you will:

• Lead and support the Board of Trustees.
• Act as a trusted partner and critical friend to the CEO.
• Oversee strategy, governance, risk and organisational performance.
• Champion safeguarding, inclusion and good governance.
• Support trustee recruitment and board development.
• Represent The Ripple Pond externally and help build strategic relationships.
• Help shape the future direction and sustainability of the charity.

Who We're Looking For

We're looking for a collaborative and values-driven leader with:

• Senior leadership, executive or board-level experience.
• Strong strategic thinking and decision-making skills.
• Experience of governance, finance and risk oversight.
• The ability to build partnerships and influence stakeholders.
• Excellent communication and ambassadorial skills.
• A genuine commitment to supporting Armed Forces families and carers.

Experience in the military, veterans, healthcare, public, charity or social care sectors would be beneficial but is not essential.

Why Join Us?

This is an opportunity to make a lasting difference to the lives of military families across the UK.

You will work with a committed Board, an experienced CEO and a passionate community of Members to help strengthen support for families affected by service-related injury, influence wider understanding of their needs and guide a growing charity through its next stage of development.

The Consortium for the Accreditation of Sonographic Education (CASE) is a collaboration of professional bodies and scientific societies established to set and uphold standards of training and education in clinical ultrasound (sonography) in the UK. This is achieved through accreditation of sonographic courses.  CASE works closely with universities and other higher-education institutions to ensure the highest standards are met.

CASE is a not-for-profit organisation which relies on volunteers to commit their time to ensure the students who graduate from our accredited courses do so with the best in education, mentor support and clinical competency and thus preparing the sonographic workforce of the future.

The Member Organisations that make up the Consortium are:

• The British Medical Ultrasound Society
• The Chartered Society of Physiotherapy
• The College of Radiographers
• The College and Society for Vascular Science
• The Royal College of Podiatry

Further information on CASE can be seen on our website

In over 20 years of operation, the reputation of CASE accreditation as the accepted standard for sonographic education in the UK has grown and become accepted across the NHS and independent sector healthcare providers. In the busy and pressurised context of healthcare provision and diagnosis, CASE accreditation provides the reassurance that a sonographer has been trained to a high standard.

The group of member organisations that provide strategic oversight has operated as a relatively informal collaboration but is now looking to become a legally constituted company.

About the role

CASE is seeking to appoint a part time Independent Chair to provide supportive leadership for the Member Organisations Group. 

The Chair of CASE will:

• Chair the Case Member Organisations’ Board which meets virtually on a quarterly basis, allocating additional time for meeting preparation and follow up. Administrative support is provided by the BMUS.
• Build relationships with Sonography policy leaders within the member organisations and with their representatives that make up the CASE committee, from which the programme of accreditation activity and the setting of standards is conducted. This would usually be via the Committee chair.
• Take part with Board members in increasing the influence of CASE at health policy level across the UK
• Ensure that the Board develops a clear strategy for incorporation, financial sustainability and continuing growth. 
• Work with the CASE Committee Chair to ensure direct communication channels between the strategic and operational arms of CASE are maintained;
• Ensure that the MOs adhere to the terms of reference as set out in the Consortium’s Memorandum of Agreement;
• Act as advisor for the CASE Coordinator regarding actions and issues pertinent to the MOs;
• Provide an independent perspective to ensure the accuracy and quality of strategic CASE documentation including the business strategy, risk register, and policy documents;
• Collaborate with the CASE Co-ordinator to ensure an annual report is produced, providing a record of activity across the CASE year.

Term of Office

The Chair is appointed for a 2-year term.  An extension to the term of office is possible by mutual agreement between the individual and the member organisations.

Expected Time Commitment

Variable, but up to 4 days per year for meetings plus up to 4 days for dealing with documentation, emails and actions.

Compensation

This is a volunteer role, but reasonable expenses will be reimbursed.

The person

• A proven track record of organisational and leadership skills with an ability to motivate and bring people together.
• Experience of committee work and management of meetings.
• Strong inter-personal and relationship skills.
• Ability to be impartial, discreet and exercise sound judgement.
• Excellent communication skills, with an ability to listen and engage effectively and respond with tact and diplomacy.
• Partnership working is critical to this role and the candidate will need to be able to demonstrate strong influencing, negotiating and collaborative skills.
• An interest in the delivery of high quality clinical services is required but previous experience in health care is not essential.

Inclusive Boards is delighted to be supporting Oaklea Trust in their search for their next Chair of Trustees. 

About Oaklea Trust

The Oaklea Trust is a charitable organisation whose purpose is to give vulnerable people the opportunity to live and work as independently as possible within their community. Established in 2002 and based in Cumbria, County Durham and Northumberland, we support disabled, disadvantaged and vulnerable children and adults. Our charitable work supports people of all ages who have Learning Disabilities, Physical Disabilities, Mental Health needs, and/or Dementia.

The Oaklea Group is made up of the charity, Oaklea Trust, and its commercial arm, Right2Work. Together, they support people and communities to learn, develop and thrive through person-centred care and support, learning opportunities, and pathways into employment.

This is a unique opportunity to help lead a values-driven organisation that supports people and communities across the North of England to learn, develop and thrive.

About the Chair opportunity

As Chair, you will energise and empower the Board and the Group as a whole. You will foster a culture of openness, collaboration, and constructive debate. You will inspire confidence and ensure the highest standards of governance, integrity and accountability. 

You will also help shape the Group’s future impact, supporting our mission to reduce inequality and create opportunities for people and communities to thrive. Through your strategic insight and advocacy, you will help extend our reach, strengthen partnerships and ensure more people can access the care, support and opportunities they need and deserve.

The Chair of the Oaklea Board of Trustees will:

• Ensure the Board functions effectively
• Guide Oaklea Trust’s strategic direction
• Ensure governance oversight
• Represent Oaklea Trust internally and externally
• Evaluate and support the Chief Executive
• Champion the leadership of Committees

We are seeking a new Chair of Trustees who can bring the following experience and capabilities to the role. We recognise that lived experience can offer valuable insights that greatly enhance a role like this, especially when combined with professional expertise.

Experience/Background:

• Experience of strategic leadership and governance within an organisation of equivalent size and complexity to Oaklea Trust, ideally within a Group structure. 
• A track record of driving growth and innovation, with the ability to apply insight to support the achievement of Oaklea Trust’s strategic objectives. 
• Understanding of the challenges associated with leading and delivering regulated services and the management of the associated risks.
• Ability to constructively challenge and hold space for compassionate and constructive conversations.
• Financial and commercial acumen, including experience in financial planning, oversight, risk management, and the establishment and monitoring of systems of control and accountability. 
• Ability to scrutinise and manage financial risk, ensuring long-term financial sustainability and safeguarding against fraud. 
• Ability to open doors, build networks and maximise opportunities with a range of stakeholders, funders and partner organisations.
• Previous trustee and/or Chair/Vice Chair experience is desirable.

Customer Experience Volunteers (Cinema) play an important role in supporting the smooth operation of film screenings at the Studio.

Working alongside a member of the Customer Experience team, you will help create a welcoming, safe and enjoyable experience for customers attending our cinema screenings. This role provides additional support to the team member working within the Studio, helping to strengthen customer service, security and emergency response arrangements.

You will be a visible and approachable presence for customers, providing assistance where needed and helping to ensure the cinema environment remains welcoming, safe and well presented throughout the screening.

About You - What You Bring

• Has a passion for film and an interest in supporting our cinema programme.

• Enjoys providing excellent customer service and creating a welcoming atmosphere.

• Is reliable, professional and comfortable working as part of a team.

• Is confident working independently and able to remain proactive during quieter periods.

• Has good awareness of their surroundings and can respond calmly to customer needs or unexpected situations.

Cinema screenings can vary in attendance, and some sessions may be quieter than others. The successful volunteer will be someone who remains engaged, professional and proactive, recognising that maintaining a welcoming and safe environment is important even during quieter periods.

Previous customer service or cinema experience is desirable but not essential. Full guidance and support will be provided.

Due to film ratings volunteers need to be a minimum of 18 years old.

Bid Writer Role Description

What will you be doing?

We are excited to announce an incredible opportunity for a talented Bid Writer to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to elevate our impact further.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bids and tenders.  Our goal is to engage with the governments in Africa and the UK, the public sector, and the public, providing essential practical and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic and experienced Bid Writer to assist the Bid Manager and Head of Bids in developing and executing a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, as well as local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll assist the Bid Manager in planning and executing our bids and tender writing, ensuring our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

What are we looking for?

Person Specification: What You'll Bring:

• Educated to a degree level
• At least one year of proven experience in bid and tender management, preferably within the healthcare (NHS & private), medical, social care and services, international development, economics, international relations, UN agencies, ege, UNICEF, WHO, etc, or technology sectors.
• End-to-end bid management experience: A minimum of 3 years' experience leading the whole bid process.
• Preferred qualifications include a degree in Business, Communication, Marketing, Creative Writing, English or equivalent.
• APMP Certification is also desirable, but not important.
• Sector versatility: Experience in working with both public and private sector bids in the medical, biotech, biomed, health and social sectors is preferred.
• Industry knowledge: Understanding of contact centres and/or customer experience is essential.
• Commercial acumen: Strong business sense, negotiation skills, and a hands-on approach.
• Resilience under pressure: Able to thrive in a fast-paced environment and meet tight deadlines.
• Detail orientation: High attention to detail to ensure quality and accuracy.
• Growth mindset: Self-motivated, proactive, and focused on continuous improvement.
• Strong communicator: Confident and articulate, with the ability to build trusted relationships across stakeholders.
• Time management: Skilled at prioritising tasks and managing competing deadlines.

What difference will you make?

In this exciting role, you will lead the strategic effort to win new business through competitive bids, tenders, and proposals, ultimately driving AHO's success. Your specialised knowledge will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex and high-stakes journey.

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help the Bid Manager target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency. Acting as the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical experts—ensuring everyone collaborates smoothly to meet critical deadlines.

As a self-starter, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure that our final submissions are professional, cohesive, and error-free. You will utilise a centralised content library filled with valuable resources, such as case studies and CVs, to streamline our efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring that all tasks are completed punctually—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease the workload for colleagues focused on their core responsibilities, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You can also enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

This is an excellent opportunity for someone passionate about fundraising, social impact, and business development.  If you're eager to apply your skills to drive meaningful change, we'd love to hear from you!

Could you help shape the future of our Charity?

We are recruiting new Trustees to join our Board and help guide the strategic direction, governance, and long-term success of ECI.

Trustees play a vital role in shaping how we deliver our services and ensuring we continue to meet the needs of our communities.

We welcome applicants from all backgrounds and do not require previous Trustee experience — full support and induction will be provided.

Who we’re looking for

We are particularly interested in people with lived experience or skills in areas such as:

• Using ECI services or similar support services
• Moving to Exeter or building a sense of belonging in a new community
• Being part of a minority group within the community
• Disability access and inclusion
• Child safeguarding and/or adult safeguarding
• Human resources (especially employee relations or employment law)
• Legal services or law

We also welcome anyone with different lived experience, professional skills, or perspectives that could help us improve and develop our services.

What you’ll be doing

As a Trustee, you will:

• Help shape ECI’s strategic direction and priorities
• Contribute to the governance and long-term development of the charity
• Ensure ECI meets legal, regulatory and financial responsibilities
• Champion ECI’s work and its impact in the community
• Use your experience, skills or networks to support and strengthen the organisation

The Board meets every two months, in person and online (usually weekday evenings). Between meetings, you may be asked to support areas linked to your skills or interests.

Commitment

• Around 3–4 hours per month
• Bi-monthly Board meetings
• Flexible involvement outside meetings when needed
• Open to applicants aged 18+

What you’ll get

• Full induction and ongoing support
• Opportunity to influence and shape a local charity’s future
• Experience in charity governance and strategic decision-making
• A chance to use your skills and lived experience for community impact
• Travel and reasonable expenses reimbursed
• A welcoming and supportive Board and staff team

Action for Refugees in Lewisham is looking for a trustee to act as secretary, supporting the board's governance role helping AFRIL deliver for refugees and vulnerable migrants in south-east London. Time commitment is flexible, and not onerous, and formal company secretary functions are supported by a member of staff.

AFRIL was founded in 2006 to support asylum seekers, vulnerable migrants and refugees in south-east London to lift themselves out of poverty and rebuild their lives in the heart of our community. Our support is holistic: both crisis support to meet immediate need, and longer-term, flexible programmes that tackle the underlying problems that lead to crisis, supporting people to integrate, contribute and thrive. We work in the community across south-east London, including in local asylum hotels.

We are a small charity, with mostly part-time staff, but we make a significant difference. Our client group is predominantly people in, or with experience of, the asylum system. We also support newly granted refugees, and migrants with no recourse to public funds who have complex and unmet protection needs.

AFRIL's board of trustees is collectively responsible for supporting and challenging the charity to oversee its good governance and proper financial control in line with its charitable aims and strategic plan, charity law, and all other relevant legislation. The time required of trustees is not onerous, and is flexible - although it is, of course, possible to take on more responsibility and expand your time commitment.

As a board member, you will be expected to be available for board meetings approximately every two months, which are generally an hour and a half long and take place in a weekday evening. These mostly take place online, with occasional hybrid meetings or meetings in-person.

As secretary to the board, you will be responsible for the timetabling of meetings, the agenda, and for taking and sharing a minute of board meetings – just main points and actions – to support the board in carrying out our remit. You may also assist with other areas of support to the governance for the charity, such as ensuring that we maintain regular review of the organisation’s policies, and providing some assistance from time to time to the member of staff leading on liaison with the Charity Commission and Companies House.

You will also need to be able to commit some ad hoc time to consider papers ahead of meetings, and occasionally to take part in email discussion on issues as they arise. You would also be expected to attend the charity’s AGM, which tends to take place on a Saturday afternoon in January/February.

We value diversity in our trustee team, as we do in the staff team. We particularly welcome applications from anyone who can bring lived experience of the immigration and asylum system, and are always keen to see applications from people with experience with fundraising, or with HR. We welcome applications from everyone, regardless of age, disability, sex, gender identity, sexual orientation, race, religion or belief.

To apply, please submit a short (no more than one side of A4) letter explaining why you would like to join AFRIL’s board, and what skills and experience you would bring to the role, along with your CV.

TRUSTEE RECRUITMENT ADVERTISEMENT

Help Shape the Future Health and Wellbeing of Luton

Active Luton is looking for new Trustees to help guide our charity as we continue to improve the health and wellbeing of people across Luton.

We are particularly keen to hear from people with experience in Law or Human Resources, although we welcome applications from anyone who shares our values and can bring strategic thinking, sound judgement and a commitment to good governance.

As one of Bedfordshire's leading community wellbeing charities, Active Luton manages leisure centres and libraries, delivers public health programmes, and works with partners across the town to tackle health inequalities and help people live healthier, happier lives.

As a Trustee, you will help shape our future, support our Executive Team and ensure we continue to make a lasting difference to our community.

The role includes:

• Four Board meetings each year
• Membership of a Board Committee
• An initial three-year term
• Comprehensive induction and ongoing development
• Voluntary position

If you are an experienced professional who wants to use your skills to create lasting social impact, we would love to hear from you.

Join us in creating healthier people, stronger communities and a brighter future for Luton.

A charity  based in  Croydon, Surrey, London, UK is looking for volunteer Charity Volunteer Assistants; to volunteer 30 unpaid hours per week. The Charity serves a multi ethnic community especially people from Black and ethnic minority backgrounds. 

Responsibilities:

• To assist in the delivery of events (ours and those we are invited to), projects and our yearly summer community event.
• To assist in the daily collection and drop off of Greggs after day produce to various soup kitchens
• To assist in promotion of organisations services. eg flyer distribution, school workshops, etc.
• To assist in the delivery of essential services 
• To assist in our soup kitchen projects

Person Specification:

• Someone enthusiastic and passionate about charity work and committed to working towards the achievements of the charities objectives.
• Knowledege of Black and ethnic minority tradition/culture is preferable however not essential.
• Experience is desirable.

This is a non-paid one year temporary position however accommodation and maintenance will be provided.

All interested candidates are required to send us a letter of application, a resume, and contact to the email provided. If your application is accepted, you will be invited for a telephone interview. Any applications received after the closing date will not be considered unless we have been unable to find a suitable candidate for this vacancy.

Successful candidates will require a DBS/POLICE check and references prior to commencement.

Volunteers are an essential part of our team, making sure that clients are able to  access the right service. Our Reception Volunteer will welcome clients and visitors at our office in Deptford. You will also deal with basic enquiries (in person, over the phone or by email), assess what support clients need and help them access the right service.

Our Volunteer team is integral to the smooth running of LRMN. Without them our advisors wouldn’t be able to provide life changing support to the people who access our services. 

Our Volunteer Receptionist will be the first person that clients will talk to so it is essential that we offer a  safe, welcoming and non-judgemental space and give them the right information about the services we offer. Given the demand that we face, volunteers help us do that. 

What activities will you be involved in? 

As part of our volunteer team, you will work with staff and fellow volunteers to: 

• Welcome clients to our office and Advocacy Drop-In Service, speaking with them to understand their needs in a professional and compassionate manner
   

• Respond to queries from clients and members of the public via phone and email
   

• Support clients to complete our online referral form
   

• Help clients and referrers understand the services we offer and how to access them
   

• Respond to new referrals and upload them onto our case management system
   

• Contact clients to book appointments and follow up on referrals
   

• Take messages for staff and volunteers and ensure they are passed on promptly
   

• Log incoming mail and post outgoing mail for staff and volunteers
   

• Help gather feedback from clients to support service improvement
   

• Undertake other administrative tasks as required

As you become more experienced, you may be involved in giving basic advice, providing  support letters and other duties. 

What can you gain from this opportunity? 

By volunteering with LRMN, you will: 

• Make a difference to the lives of migrants, asylum seekers and refugees living in south-east London 

• Be part of a diverse, knowledgeable and proactive team in an organisation that has  been running for over 25 years 

• Gain experience of admin work in an office environment 

• Gain an understanding of the issues affecting refugees, asylum seekers and migrants 

• Have regular support and supervision from the Business and Operations Officer 

• Be provided out of pocket expenses to the value of £6 for lunch per day (if volunteering 4+ hours) &  up to £15 travel expenses (when volunteering in the office for 4+ hours) 

Is there induction and training? 

Yes, we provide a comprehensive induction to all new volunteers. This covers roles and  responsibilities, safeguarding, record keeping and use of our client management system  (Advice Pro).

You will be provided with the training needed to perform the role and will have the opportunity to join training with the whole LRMN team.

Who are LRMN looking for? 

We’re looking for someone who is: 

• Passionate about supporting migrants, refugees and asylum seekers 

• Friendly and approachable and can manage professional boundaries 

• Excellent at communicating 

• Proactive and able to use own initiative 

• Organised and methodical in their work 

• Respectful of client confidentiality 

• Experienced in working with multicultural communities 

• Able to use their digital skills to make referrals and manage online systems 

LRMN is committed to equality and diversity. We pride ourselves on having a diverse team  with a range of experiences. We encourage people with lived experience of the asylum  and/or immigration system to apply. If you need additional support or adjustments to apply or volunteer,  please contact us. 

What commitment do you need to make? 

We ask volunteers to commit to volunteering at least 4 hours (9.30am -1.30pm) for at least six months.

Join our Board of Trustees

We are seeking new Trustees to join our Board and contribute their skills and experience. We are particularly looking for applications from parents and carers whose children attend our Camden Square and Fairfield playcentres. 
 
The trustees are responsible for the administration of the charity, and in contributing to strategies that will future-proof the organisation and help to maintain or improve its CQC and Ofsted ratings. 

The people we’re looking for

We are particularly interested in candidates with
strengths in the following areas:

PACE is seeking to grow its board by recruiting up to 5 new trustees, including a Chair. Our
Trustees need to have the following essential qualities:

• Commitment to giving children and young people in Camden a better start in life
• Willingness to devote the necessary time and effort
• Willingness to act in the best interests of the organisation
• Ability to think creatively and strategically, exercise good independent judgement and work effectively as a Board member
• Sense of humour

Knowledge and experience in:

• Inclusion and disability
• Safeguarding
• Fundraising and income generation
• Finance and compliance
• Governance
• Education, OFSTED and EYFS frameworks
• Facilities management, property and tenure
• Human resources
• Legal expertise
• Play provision

We particularly welcome applicants from an ethnic minority and those who are disabled or the parent of a disabled child, or parents of our service users, as we aim for our Board to be as representative as possible of our beneficiaries. 

Chair of the Board — United St Saviour's Charity

For almost 500 years, we've supported Southwark's communities. Now we're looking for a new Chair to help lead our next chapter — including delivering the RIBA Stirling Prize-winning legacy of Appleby Blue into a bold ten-year strategy.

United St Saviour's Charity is a place-based community investor in Southwark, providing almshouses, grant-funding and community programmes that build resilience and connection across the borough. Over the last decade we've nearly doubled our housing provision and delivered Appleby Blue — a social housing development for older people that went on to win the RIBA Stirling Prize, the UK's most prestigious architecture award.

This role is for you if:

• You have board leadership experience, ideally including previous experience chairing a board or significant committee
• You've held senior leadership roles within a medium-to-large charity or purpose-driven organisation, ideally through periods of growth, complexity or strategic change
• You bring strength in one or more of: housing and property development, organisational governance, community development, or finance and accounting
• You have a genuine, lived or learned understanding of Southwark and its communities
• You're as comfortable challenging and questioning as you are supporting — leading with influence rather than authority

What you'll do

As Chair, you'll lead our Board of Trustees and work in close partnership with our Chief Executive, Martyn Craddock, providing support, guidance and constructive challenge to help the organisation deliver its strategic plan. You'll ensure the charity remains well governed, financially sustainable, and focused on delivering lasting impact for the people of Southwark — while acting as an ambassador for our values, purpose and reputation, including in situations that require urgent decision-making.

You'll be joining at a pivotal moment: we're scaling up our housing development pipeline, delivering a new Community Investment Strategy for 2025–2030, and increasingly being asked to share what we've learned with other boroughs and housing providers as our national influence grows.

Location and time commitment

Based in the London Borough of Southwark — Board and committee meetings take place at our offices and almshouses. This is a voluntary role (reasonable expenses met) requiring approximately 2–3 days a month, including four Board meetings a year, a Strategy and Reflection Day, and membership of one to two committees.

How to apply

Send a CV and covering letter to Alison Benzimra, Director of Strategy and Operations by 14 October 2026, setting out why you're interested and how your skills, experience and background fit what we're looking for. Shortlisted candidates will be invited to interview with a panel drawn from the Board in 23 November 2026.

Perinatal Support Volunteers provide one-to-one support to parents during pregnancy and up to nine months after the birth. These parents either have mental health issues or are at risk of developing them.

Perinatal Support Volunteers visit these families once a week (usually weekdays during working hours) for 2-3 hours, providing emotional support and practical help in the family’s home or local community. Support is aimed at empowering parents and building resilience beyond the support period.

The type of support Perinatal Support Volunteers provide to parents may include:

• An empathetic and non-judgemental listening ear
• Support to prepare for parenthood
• Support to build confidence in parenting skills
• Support to develop a positive relationship with their infant
• Support to establish daily and weekly routines
• Support to take time for self-care
• Support to manage the things that are causing stress
• Support to access relevant services
• Support to access local green spaces
• Support to make connections with other parents

No special qualifications are necessary to become a Perinatal Support Volunteer, but Home-Start volunteers are usually either parents or grandparents themselves, or people with experience of young children and family life. We particularly welcome volunteers with lived experience of perinatal mental health challenges.

About the role:

Strong HR support:

• Ensures volunteers are welcomed, supported, and guided effectively.

• Maintains safeguarding, confidentiality, and compliance standards.

• Creates visibility and consistency in volunteer management.

• Strengthens the organisation’s ability to grow and sustain impact.

Without this role, volunteer onboarding and support can be inconsistent and unclear. With it, volunteers experience a clear, safe, and structured pathway to meaningful engagement.

Experience Qualification and Requirements

Technical & Administrative Skills

• Experience in HR support, administration, or volunteer coordination.

• Proficient in record-keeping and document management.

• Ability to draft clear role descriptions, agreements, and HR communications.

Analytical & Organisational Skills

• Strong attention to detail and accuracy.

• Ability to organise multiple tasks and maintain structured records.

Communication Skills

• Clear written and verbal communication.

• Ability to liaise sensitively with volunteers and staff, respecting confidentiality.

Preferred Background

• Human Resources, Administration, Volunteer Management, or related fields.

• Experience with safeguarding and supporting volunteers.

• Previous work in remote or community-driven organisations is a plus

Main Responsibilities/ Key Duties

Volunteer Recruitment & Onboarding

• Assist HR Manager in attracting and onboarding new volunteers.

• Prepare volunteer agreements, role descriptions, and induction materials.

Record-Keeping & HR Administration

• Maintain accurate volunteer records and documentation.

• Support HR processes, including tracking training and compliance requirements.

Safeguarding & Policy Support

• Ensure volunteer engagement complies with safeguarding policies.

• Support confidential HR processes and reporting.

Cross-Functional Collaboration

• Work with team leads and operations staff to ensure volunteers are integrated and supported.