Acting director jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: 89 Addison Road, London, W14 8BZ, and other Trust sites across London
Contract Type: Full time, all year round
Salary: £31,980-£33,870
Start Date: As soon as possible
About the Role
Working closely with the Development Manager and the Development Director, you will play a key role in strengthening relationships with the Trust’s communities, supporting fundraising initiatives and delivering engaging communications and events that foster lifelong connections with the Trust and its schools.
Key Responsibilities
- Build meaningful relationships across school communities and alumni networks, bringing people together and inspiring them to support the Trust’s vision
- Lead creative fundraising and engagement initiatives, from community campaigns to reunions and events, helping to drive a vibrant culture of giving
- Boost the Trust’s growth and sustainability by supporting data‑driven fundraising, managing donor stewardship, maintaining accurate customer relationship management (CRM) records, and contributing to strong grant proposals
What We Are Looking For
The ideal candidate will be:
- A confident communicator with excellent interpersonal and writing skills who can engage a vast range of stakeholders
- Experienced in relationship management, fundraising or engagement
- Organised, detail-oriented and able to manage multiple projects simultaneously
- Skilled in using CRM systems and digital communication tools
- Passionate about education and community building
- A team player with a proactive and positive approach
About the Trust
The Saint John Southworth Catholic Academy Trust is a growing family of Catholic schools (primary, secondary and post-16), a registered charity and a trading company committed to providing an outstanding education rooted in faith, aspiration and service.
Our Shared Services Team provides high-quality professional and operational support across the Trust, enabling schools to focus on teaching, learning and pastoral care.
What We Offer
- A supportive and collaborative working environment
- Opportunities for training and development to help you grow in your career
- The chance to contribute to a trust committed to delivering high-quality education and supporting staff wellbeing
- Hybrid working during school holidays
- Access to the Local Government Pension Scheme and generous holiday entitlement
How to Apply
For further details on the role, please view the Job Description and Person Specification or visit our website to find out more about us.
To apply for this role, please complete the application forms available on our Vacancies webpage. Applications should be sent via email.
Shortlisted candidates will be called for interview upon receipt of application, therefore we advise you to submit your application as early as possible to avoid disappointment.
The Saint John Southworth Catholic Academy Trust is committed to safeguarding and promoting the welfare of young people. All roles are subject to satisfactory vetting, including an Enhanced DBS check with Children’s Barred List.
The posts below are exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and 2020)) provide that when applying for certain jobs, certain spent convictions and cautions are protected and they do not need to be disclosed to employers. If they are disclosed, employers cannot take them into account. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website and further information about filtering offences can be found in DBS filtering guide.
Join us in our mission to cultivate an educational environment that inspires growth, respect and academic achievement!
Just as we are all one in God, so we set out jointly to create a community of schools to give our pupils all they need to grow.
The client requests no contact from agencies or media sales.
At Ambitious about Autism we're currently looking for a Procurement Manager to join our team on a 6 month FTC.
You will lead a focused programme to strengthen and standardise the charity's procurement and supplier management practices, with particular emphasis on supplier selection, due diligence, risk assurance and data protection compliance.
You will establish and maintain a central supplier register and contracts database to improve visibility, governance and oversight. A key priority will be identifying and risk‑rating existing suppliers and ensuring robust onboarding, due diligence and ongoing assurance arrangements are in place — particularly in relation to data protection, information security and supply continuity — for both existing and new vendors.
We are looking for someone who has:
- Proven experience of leading end‑to‑end procurement activity, preferably within a complex organisation such as a charity, public sector or regulated environment.
- Demonstrable experience of supplier due diligence, risk assessment and assurance, including onboarding and ongoing supplier management.
- Strong understanding of data protection requirements within procurement and supply chains, including UK GDPR, data processing agreements and supplier compliance monitoring.
- Experience of establishing or improving supplier registers, contracts databases or procurement governance frameworks.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rostering & Workforce Optimisation Manager
- Salary: £50,000 per annum
- Location: Thame (Oxfordshire) or Leicester, with travel nationally to our support locations where required.
- Working arrangement: Hybrid, with a minimum of 2 days per week in the office.
- Contract: Permanent, 37.5 hours per week
Help us make sure the right support is in the right place, at the right time.
At Affinity Trust, people are at the heart of everything we do. We support people with learning disabilities, autism and related needs to live their lives their way. To do that well, we need strong planning, good decisions, and the confidence to use our resources in the best possible way.
About the role
The Rostering & Workforce Optimisation Manager role at Affinity Trust is a high-impact role with a clear purpose: to improve rostering quality, strengthen cover planning and reduce avoidable agency use.
You’ll work with Support Managers, Operations Managers and senior leaders to spot where things are not working as well as they should, understand why, and put practical improvement plans in place. That might mean identifying patterns in sickness and annual leave cover, highlighting gaps between commissioned and rostered hours, improving the way rosters are reviewed, or helping managers use the rostering system more consistently and meaningfully.
You’ll set clear minimum rostering standards, lead a regular governance and review rhythm for priority locations, and create repeatable insight packs that help operational leaders make better decisions. You’ll also act as the business owner for our rostering system, SONA, helping to shape priorities, improve reporting and support meaningful use across the organisation.
What success looks like
Success in this role means priority locations are meeting minimum rostering standards, managers are planning cover more effectively, last-minute changes and preventable gaps are reducing, and agency reliance is falling for the right reasons.
It also means leaders have better insight, decision-making becomes more consistent, and our rostering system is being used in a way that supports quality, continuity and good operational control.
What we’re looking for
We’re looking for someone who is analytical, practical and confident working with people at different levels of the organisation.
You will ideally bring:
- Experience of improving rostering, workforce deployment or operational performance in a multi-site environment
- Strong analytical skills, with the ability to turn data into practical action
- Confidence using systems, spreadsheets and management information
- The ability to influence, support and challenge managers constructively
- Experience of identifying root causes and delivering sustained improvement
- Experience of working across functions to solve problems and remove blockers
- A clear understanding of how staffing, cover planning and roster quality affect continuity, quality and cost.
Experience in health and social care would be particularly valuable, especially within learning disability, autism or children and young people’s services. Knowledge of SONA or similar rostering systems would also be helpful.
Why join us?
This is a chance to shape an important area of work with real visibility and real impact. You’ll help us improve consistency, reduce avoidable cost pressure, strengthen decision-making and support better outcomes for the people we support.
If you enjoy combining data, operational insight, coaching and problem-solving, and you want to help drive meaningful improvement across a large and diverse organisation, we’d love to hear from you.
Apply now to help us build stronger rostering practice, better workforce planning and more consistent support across Affinity Trust.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Quality Assurance Manager plays a vital role in ensuring high standards, consistency and reliability across all Day One services. Working closely with the Heads of Hospital Services and Community Services Development, the post holder leads the design and implementation of a robust organisational quality framework, service standards, auditing tools and monitoring processes. They provide assurance that services are safe, effective and delivered in line with Day One’s values, carrying out regular audits, analysing findings and submitting clear monthly performance reports to the Director of Services.
This role supports both continuous improvement and compliance, maintaining all operational service policies and ensuring safeguarding quality is monitored appropriately, with concerns escalated to senior leads. Through thoughtful analysis, clear reporting and a supportive approach, the Quality Assurance Manager ensures Day One’s services remain consistent, high quality and driven by best practice.
What You Will Bring
To be a highly organised, outcome focussed self-starter, with excellent communication and project management skills. You will have experience designing quality and auditing frameworks for complex service delivery teams, and writing and development organisational policy that links to service user care. You will be both autonomous and collaborative, working diligently to enhance the work of our services teams in a way that ensures continuous monitoring and improvement of all areas of our support.
How to apply
Please upload your CV and supporting cover letter to Charity Jobs outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.
Closing date: 9am Monday 6th April 2026
Interviews:
First stage virtual: Wednesday 15th April 2026
Second stage in-person (Leeds): Tuesday 28th April 2026
For further information, please see the attached recruitment pack.
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.



The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for a Head of Clinical Governance to join our Nursing and Quality Team. This role will require the successful candidate to lead and enhance the organisation’s commitment to delivering high-quality, safe care for children. This role is pivotal in overseeing clinical governance frameworks, ensuring compliance with regulatory standards, managing clinical risks, and implementing quality improvement initiatives.
The postholder will work collaboratively across teams to promote a culture of safety and continuous improvement, aligning with The Children’s Trust’s strategic objectives. Whilst the post directly reports to the Director of Nursing and Quality, the remit of the role spans the whole organisation and works across all clinical directorates.
Staff benefits include London weighting, shuttle bus, and more… Read more below
Role Requirements
· Develop and maintain an effective clinical governance framework that supports safe and high-quality care.
· Facilitate regular clinical governance meetings to discuss performance, incidents, and quality improvement initiatives.
· Ensure that clinical pathways and practices are aligned with best practice guidelines and evidence-based standards.
· Lead initiatives to enhance patient safety across all services, promoting a culture of transparency and reporting.
· Implement and maintain the Patient Safety Incident Response Framework (PSIRF), ensuring that learning from incidents is captured and shared.
· Monitor and report on patient safety metrics, identifying areas for improvement and ensuring appropriate action plans are developed.
· Develop and implement quality improvement initiatives aimed at enhancing patient outcomes and experiences.
· Lead quality impact assessments for new initiatives or changes in practice, evaluating potential risks and benefits and manage the organisational governance in relation to these.
· Ensure compliance with relevant legislation, standards, and guidelines, including CQC regulations and national safety frameworks.
· Maintain an up-to-date understanding of regulatory changes and ensure organisational policies and practices reflect these updates.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Interview Date: Week commencing 13th April 2026
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
10 Windsor Walk (10WW) is a Community Interest Company established by local therapists concerned to address the provision of intensive psychological services for those most in need.
We support psychoanalysts, psychotherapists and the local community by providing psychotherapy treatment rooms and space for training and events related to developing psychological services.
More than this, we are a hub where therapists and psychoanalysts can meet, work together and exchange ideas on developing the practice as a whole.
Our work includes:
Affordable treatment – We run low- and no-fee psychotherapy for those in need in the local community, alongside trainees from the Institute of Psychoanalysis who offer low-fee psychoanalysis.
Community programmes – We run a weekly therapeutic playgroup for parents and toddlers seeking sanctuary in South London, alongside public events such as the Psychoanalytic Film Club and Maudsley Lectures.
Education and training – We host lectures, seminars and specialist training for psychotherapists, psychoanalysts, NHS staff and the wider public.
About the role:
We are seeking a part-time Finance Officer to support the financial management of the organisation and strengthen our internal financial systems.
Working closely with the Programme Manager and Finance Sub-Committee, the Finance Officer will maintain accurate financial records, support grant reporting and provide financial information to support organisational planning and governance.
This role is particularly suited to someone with strong bookkeeping experience who enjoys working in a small mission-driven organisation and contributing to the development of robust financial systems.
Summary of tasks:
·Day-to-day bookkeeping and maintenance of Xero
·Managing payments
·Reconciling bank transactions and maintaining accurate financial records
·Maintaining clear financial records and audit trails to support internal controls and financial transparency
·Producing and releasing sales invoices
·Submitting monthly payroll info to accountant, including HMRC and pension submissions
·Preparing and posting monthly journals ahead of review by the Programme Manager and Finance Sub-Committee
·Maintaining prepayments and accruals
·Tracking and monitoring grant income and expenditure, and preparing financial reports and information for existing and future funders
·Updating and maintaining cashflow forecasts
·Supporting year-end accounts and liaising with external accountants
·Maintaining the fixed assets register and depreciation schedules
·Support the review of the Reserves Policy
·Monitoring liquidity and key financial indicators and reporting concerns to the Programme Manager and Finance Sub-Committee
·Monitoring service contracts and ensuring value for money
·Supporting the financial aspects of the transition from CIC to charity
·Assistance in the preparation of project budgets
·Supporting lease and grant subsidy administration
·Supporting the development and implementation of financial policies
Working relationships
The postholder will work closely with the Programme Manager and Finance Sub-Committee, providing specialist financial oversight and strengthening internal controls, rather than undertaking general management responsibilities.
About you
We are looking for someone who:
·Has experience of bookkeeping and financial administration
·Is confident using accounting software such as Xero
·Is highly organised with strong attention to detail
·Can manage financial information clearly and accurately
·Is comfortable working collaboratively within a small organisation
·Has strong communication skills and the ability to explain financial information clearly
·Is interested in supporting a mission-driven organisation working in the field of mental health and community support
This job description outlines the main duties of the role. It is not an exhaustive list, and the postholder will be expected to undertake additional responsibilities appropriate to the role as organisational needs evolve. The role involves working closely with colleagues across programmes, operations and governance in a small and collaborative organisation.
How to apply:
Interested candidates are invited to submit a (1 page max) cover letter along with a CV.
The closing date for applications is Monday the 13th April 2026. Interviews are scheduled to take place the week of 27th April and/or 4th May 2026. A short assessment task will be shared with shortlisted applicants.
The successful candidate will be subject to an enhanced DBS check and references will be required.
Accessibility:
If you require any reasonable adjustments to the application or interview process, please let us know and we will do our best to accommodate this.
Equal Opportunities Statement:
10 Windsor Walk Community Interest Company complies with the Equality Act 2010. We believe in fair treatment of all our employees and commit to promoting diversity in our employment practices. We do not discriminate in employment based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital
status, medical history, parental status or genetic information. We base all our employment decisions on merit, job requirements and business needs.
A centre for psychoanalysis and its applications in South London.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Centre 404 is seeking an experienced HR Business Partner to join our Central People and Culture team and support the Director of People in delivering Centre 404’s People Strategy and sector workforce priorities. The role focuses on embedding workforce planning, building management capability, and strengthening cultural development, ensuring the organisation is well placed to meet the challenges of the Adult Social Care Workforce Strategy and the new national pay deal.
About Us
Centre 404 is a vibrant north London based charity committed to empowering people with learning disabilities and their families. We champion inclusion, choice, and wellbeing, and we’re proud to be driving sector-leading change in social care.
Key Priorities and Actions
· Deliver a management development programme with measurable impact
· Provide workforce analytics to inform strategic decisions and reduce agency spend
· Coach managers to resolve employee relations issues proactively
· Drive improvements in staff engagement, inclusion, and fair treatment
· Lead on Equality, Diversity & Inclusion (EDI) initiatives and quality benchmarking
· Embed co-production principles across HR processes
· Chair either or both of our EDI Working Group and Staff Forum, helping us rebuild and instil good engagement structures with staff
· Run focus groups so we can properly understand themes and translate them into practical actions
· Work closely with recruitment and training colleagues to identify what support managers will need as we carry out rapid recruitment of support workers
· Deliver manager training, particularly on performance management, people management basics and new legal requirements linked to the Employment Rights Act
· Support with reviewing/refreshing relevant policies linked to those legislative changes
· Provide day-to-day employee relations support while also upskilling managers so they become more confident in handling issues themselves over time
What We’re Looking For
- CIPD Level 7 (or working towards) or equivalent
- Proven experience in workforce planning, leadership development, and cultural change
- Strong coaching, influencing, and analytical skills
- Commitment to inclusion, safeguarding, and the rights of people with learning disabilities
- Knowledge of CQC/Ofsted frameworks and sector reforms is a plus
Why Join Us?
At Centre 404, you’ll be part of a values-driven organisation that prioritises people. We offer a collaborative environment, meaningful work, and the opportunity to make a real difference.
We offer flexibility in terms to suit personal circumstances. The role could be permanent or fixed term contract and could be split over four or five days per week. The person is key and we are keen to make this hire fit both the requirements of the job and of the individual; that is when it works!
Centre 404 is dedicated to staff development and supervision and we will provide a detailed induction and on-going training and support. All offers of employment are subject to a DBS check, proof of eligibility to work in the UK and satisfactory references covering a five-year period.
Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
Please submit a CV along with a cover statement (either within the email itself or as an attachment) addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the person specification in your statement and explain how you meet the criteria.
Head of Principal Gifts
Employer: University of Manchester
Salary: £59,966 to £71,566, depending on experience with scope to go beyond for an exceptional candidate
Location: Hybrid working, Manchester
We are looking for our new Head of Principal Gifts to work with our highest level of donors, securing principal gifts in support of the University of Manchester's key priorities - gifts that are truly transformational and enable us to tackle some of the world's greatest challenges.
We're taking our big gift fundraising to the next level with the launch of a dedicated Principal Gifts programme, and we're looking for someone to play a key role in shaping that transformation, building deep, lasting relationships with top-level donors in the UK and internationally.
With our inspirational new strategy in place and our first-ever university-wide philanthropic campaign, CHALLENGE ACCEPTED, launched in November 2025, this is a pivotal moment for Manchester and for your career.
Reporting to the Deputy Director, Principal Gifts, you'll be joining a brilliant, values-driven team with a fantastic pipeline of prospects, strong existing relationships, and academics who are fully engaged in what we're building together.
Great things happen at The University of Manchester every day - from finding new treatments for cancer and discovering wonder materials like Nobel Prize-winning graphene, to providing life-changing scholarships and influencing government policy to help the world's poorest people. This is the work your fundraising will make possible.
If you're a major gifts or big gift fundraiser ready to make your mark at a world-renowned institution and take that next career-defining step, we'd love to hear from you.
Closing date: Midnight on Monday 20 April 2026
Interested?
Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.
The University of Manchester is partnering with Constellate Global Talent on this search. No agencies please.
Please familiarise yourself with the attached Candidate Pack. To apply, please submit a CV and covering letter no later than Midnight on Monday 20 April 2026
Job Purpose:
The Director Executive Assistant supports far beyond administrative coordination - they act as a strategic partner, anticipating needs, streamlining decision making, and ensuring the Executive and or Director’s time is focused on the highest impact priorities.
The postholder will pre-emptively maintain and refine internal processes while coordinating internal and external resources to expedite workflows, and to plan and orchestrate work to ensure priorities are met, organisational goals are achieved, and best practices are upheld.
Hours: 37.5 hours per week, Mon-Fri
Duration: Permanent
Location: London – hybrid, 3 days per week in London Office including Wednesdays (may require additional in office days when needed) and occasional international travel
Salary: £46,784.49 - £57,181.04 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.
Knowledge, Skills & Experience:
- Extensive experience working as an Executive Assistant to Director / CEO level.
- Demonstrable experience of managing complex, dynamic calendars with an emphasis on strategic time allocation.
- Comfortable coordinating cross functional teams and liaising with stakeholders at all levels, including external partners and senior executives.
- Experience preparing briefings, reports, presentations, and meeting materials with a high level of accuracy.
- Exceptional organisational skills with the ability to anticipate needs and plan.
- Strong time-management skills and an ability to coordinate multiple concurrent projects.
- Excellent written and verbal communication, able to draft clear, concise, and professional correspondence.
- High level of discretion, judgement, and emotional intelligence.
- Confident decision‑making and the ability to act autonomously when required.
- Skilled at filtering information, prioritising tasks, and maintaining momentum across multiple workstreams.
- Flexible team player, willing to adapt to changes, and confident tackling unfamiliar challenges across multiple domains of knowledge/experience.
- Ability to work in a disciplined and organised fashion, under pressure, with conflicting priorities and across time zones.
- Experience in the practical use of personal IT equipment and Microsoft Office 365 suite.The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Viva Engage. An aptitude for quickly learning new software and systems.
The client requests no contact from agencies or media sales.
About the team
The Investment Team is responsible for selecting portfolio partners, managing our charity investments and supporting our portfolio partners to improve and scale their impact.
The Investment Team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles.
The team is made up of 19 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.
The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in School engagement, School attainment and Employment Sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors. Investment Directors line manage Investment Managers (currently 6). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest.
The Investment Team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team.
The team is passionate, rigorous, determined, creative and warm. We come from a range of backgrounds and bring a broad mix of perspectives. We care deeply for our colleagues, our portfolio partners and the young people we serve.
About this role
We believe that all young people deserve to succeed in school and in work, whatever their background. We are pleased to be able to expand our team to support our growing portfolio of charity and non-profit partners, in order to reach and impact more lives. The role of Investment Manager presents an exciting opportunity to contribute meaningfully to the organisations we serve, the team itself, and the whole of Impetus.
We support a portfolio of 23 high potential charity and non-profit partners in the youth sector, helping them deliver benchmark-beating employment and education outcomes for young people, and to grow.
We believe the strength of our approach resides in three things:
1. Building deep, trust-based sustainable relationships with charity leaders by, investing time, kindness, integrity and honesty
2. Providing our charities multi-year, unrestricted funding to help them become sector-leading organisations and scale their impact
3. Offering tailored advice to charity leaders’ most pressing and strategic questions, including their mission, programme design, performance management, growth planning, and financial resilience.
Working with our portfolio partners is a privilege. The leaders we support are incredibly talented, passionate and keen for external advice, and the issues we work through with them are stimulating and stretching. Our senior management relationships are some of the most fulfilling relationships many of us have had in our careers. The growth and impact performance of our partners are testament to their commitment to disadvantaged young people and the influence we have on their development.
Partners and funders often comment on the quality of our people. Our team is analytical and data driven; we are deeply relational, low-ego and collaborative. We actively invest in our colleagues holding regular training and community of practice sessions, and use skills-based assessments to tailor development.
As an organisation we seek to embed diversity of thought, background and experience in every aspect of our work and actively challenge our assumptions to better deliver change. Over the past two years we have taken action to help reduce racial inequality in the youth sector. In 2021 we launched our Connect Fund to support diverse leaders and their robust solutions to the entrenched employment gap faced by young people from ethnic minority backgrounds compared with their white peers. We have also built a highly regarded Leadership Academy for emerging youth sector leaders from ethnic minority backgrounds, with generous from Bank of America and State Street Foundation.
If you are looking for a role combining strategic thinking, analytical insight and influencing emerging leaders, as well as the opportunity to work with a supportive team to transform young lives, I hope you will apply to work with us.
I look forward to hearing from you.
Sebastien Ergas
Portfolio Director
Key responsibilities
Finding high potential charities and non-profit organisations to join our portfolio
- Supporting the annual cycle of identifying new investments - mapping the landscape of charities in thematic areas (e.g. Apprenticeships and Skills), conducting structured analysis of key impact and financial data and reviewing the current evidence base to identify high potential charities and inform options for Investment Directors.
- Contributing to due diligence of new organisations by reviewing quantitative and qualitative charity information ) and preparing clear assessments of suitability for investment; This includes considering impact and scale potential, financial stability and summarising risks and recommendations for senior review. Requires strong relationship management, in co-ordination with Investment Directors, when engaging with potential charity partners.
- Supporting Investment Directors in developing, preparing and presenting high quality investment propositions to our Investment Committee.
Supporting and managing relationships with portfolio partners
- Working closely with Investment Directors to support portfolio partners across all areas of our work - leadership, impact and sustainability – owning defined(e.g. impact management or financial analysis).
- Building trust-based relationships with portfolio partners including senior leaders and delivery staff, acting as a valued advisor on practice improvement contributing insight and support while escalating strategic issues to Investment Directors and Programme/Impact leads.
- Working with Impact teams at portfolio partners to develop and refine impact management practices; including data collection, dashboard development, performance review meetings, programme design and evaluation.
- Supporting portfolio partners functional leads (e.g. Director of Impact) to develop as leaders by contributing insights and tools to help drive and strengthen impact-led approaches within their organisations.
- Coordinating pro- bono projects leveraging our large network of corporate volunteers to provide targeted support for our portfolio partners in key areas (e.g. strategy, marketing advice, financial analysis).
- Supporting Investment Directors with the design and delivery of theory of change workshops, conducting preparatory analysis of charity impact data developing and analysing pre-workshop surveys and co-facilitating workshops.
- Supporting the coordination and delivery of Impetus’ quarterly peer learning forums for our portfolio partners, in particular the Impact Forum.
- Supporting investment governance by preparing clear and accurate reports for Investment and Steering Committees.
Support to Impetus
- Developing knowledge and expertise in Education and Youth Employment domains, staying up to date on relevant sector developments and applying this insight to support analysis and decision making.
- Working collaboratively on Impetus’ public affairs and philanthropy objectives by contributing evidence, insight and content to case studies, research, policy campaigns, donor reports and events.
- Sharing the learning from our work across the team and organisation and supporting communication of insights externally where appropriate.
- Working within Impetus strategy, policies and procedures.
Person specification
Essential
- A commitment to Impetus’ mission and values
- Able to build productive, trust-based relationships internally and with senior external stakeholders including portfolio partners and co-investors, escalating strategic issues to Investment Directors as needed
- Strong relationship building and management skills
- Highly analytical and numerate, able to draw insights from a range of data sources, with good command of Excel or similar tools
- Clear and strategic thinker; able to clearly and concisely communicate insights and key messages via a range of mediums, including PowerPoint and Word
- Proven ability to work independently, within a defined scope and escalate risks promptly
- Clear and analytical thinker; keen to work collaboratively with Investment Directors and contribute evidence based insights to team discussions and decision making
- Strong planning and time management, able to balance between priorities
- Displays tenacity and initiative in progressing work within agreed frameworks
- Growth mind-set; seeks out and acts on feedback
- A strong interest in partnering closely with organisations, supporting them to strengthen delivery and impact.
- A commitment to equity, diversity and inclusion in our work and our organisation
If you don't tick all these boxes, but still feel that you fit the profile, please apply anyway.
Desirable
(candidates with one or more of the following may be particularly well suited to the role)
- Experience in consulting, investment management, or other in-depth grant making and capacity building work
- Previous experience working with charities. Could be in a previous role, pro-bono volunteer or Trustee capacity
- Experience in charity impact management or monitoring, evaluation and learning
- Experience working in, or deep understanding of, UK education and youth employment sectors
- Experience facilitating workshops or presenting to larger groups
- Financial acumen – including experience supporting financial analysis and modelling, fundraising pipeline development and review of financial information e.g, annual accounts, to assess and identify financial risk
- Project Management experience
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 29th March 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 13th April 2026.
2nd Interviews will take place on w/c 20th April 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

Starting Salary: £31,312 - £33,815 (including London weighting)
Location: Romero House, London
Hybrid working with a minimum of 40% of your time in the London head Office
Job Profile
We are looking for an Advocacy Assistant who is keen to contribute to the work of CAFOD’s advocacy work, especially our work in Parliament. You will work closely with the policy and campaigns teams in contributing to bringing about long-term change for the poorest and most marginalised. The post will be responsible for monitoring key issues in Parliament and supporting work with the CAFOD All-Party Parliamentary Group. It provides direct support to the Director of Advocacy and Communications and ensures our advocacy and development education grants programme is well administered. You will be interested in advocacy work and have had some experience in campaigns, policy or parliamentary work, maybe gained in a voluntary capacity. You’ll be very well organised, with an eye for detail and completing tasks on time.
Key Responsibilities
Providing focused and valuable administrative support
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Developing and amending online and offline systems for teams or the Group
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Support the teams on events, activities and projects
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Supporting and Coordinating Supporter mailings
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Collate relevant annual reporting information including the ECOSOC reporting.
Parliamentary Monitoring
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To track Parliamentary activity, statements, questions and circulate these to relevant stakeholders within CAFOD
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To support organising Parliamentary events and APPG meetings
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To work with other NGO’s and coalitions on Parliamentary activity
Grant Processing
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To administer the advocacy and development education grants liaising with prospective and successful grantees as appropriate.
Communications Support
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Act as a first point of contact for any external enquiries, passing on requests to others as appropriate, and ensuring that the Supporter Relations Team have up to date information
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Supporting the campaigns and policy team’s communications, mainly internal, and where appropriate, through CAFOD’s external website, social media tools
Financial Support
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Monitoring expenditures and budgets
Person Specification
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Understanding CAFOD: I understand, demonstrate and actively support CAFOD’s vision, mission and values and what we aim to achieve
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Managing ourselves: I recognise what needs to be done and take action to deal with it
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Working with others: I help others in the team and across CAFOD to achieve their goals
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Communicating: I actively listen to others; I keep colleagues informed of developments that may affect them
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Managing resources: I am clear about available resources and how they can be best used. I am careful in the use of resources, including other people’s time
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Achieving results: I have a clear sense of priorities. I keep focused on the work to be done.
Job-specific Competencies
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Experience in administration and budgets in an office environment with good knowledge of IT systems
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Good communication skills, written and verbal.
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Understanding of the UK Parliament is helpful but not essential.
CAFOD is a welcoming and supportive place to work and is committed to a safe and inclusive working culture where all are respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
Come and join us and help make a real difference in the lives of the world’s poorest communities.
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Your new company
A large London Housing Association is seeking a Finance Business Partner to join their team with strong sector experience.
Your new role
This Finance Business Partner will be the lead for reporting on Building Safety.
- Provide finance business partnering support and act as the finance lead for building safety reporting, ensuring robust insight around legislation, regulation and remedial programmes.
- Enhance the quality, clarity and impact of building safety financial reporting by producing timely analysis, insightful commentary, and linking financial performance to strategic objectives.
- Lead budgeting and forecasting activities for building safety, preparing accurate annual budgets and monthly forecasts in collaboration with operational directors, service managers and other budget holders.
- Build strong, effective relationships with budget holders, supporting their understanding of financial performance, identifying areas for improvement, and ensuring compliance with regulatory and value-for-money requirements.
- Oversee the monitoring of budget changes, ensuring service budgets are incorporated into group reporting, and continually review systems and processes for efficiency and effectiveness.
- Support team leadership by guiding management accountants, providing training and coaching, contributing to workload planning, and acting as deputy to the Head of Financial Business Partnering when required.
What you'll need to succeed
- Full CCAB/CIMA qualification or equivalent
- Demonstrable experience within the Social Housing sector, ideally building safety or maintenance
- Excellent communication skills and stakeholder management
- Strong skills in management accounting principles, budgeting and forecasting
What you'll get in return
- Hybrid working
- Competitive pension and annual leave package
- Learning and development opportunities
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV (in Word please).
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
The Vacancies
We are seeking to appoint one registered medical practitioner and one business registrant (Companies Committee), one lay member (Education Committee) and one optometrist (Standards Committee) to our Advisory Panel Companies Committee.
About the GOC
We are the regulator for the optical professions in the UK. Our purpose is to protect the public by promoting high standards of education, performance, and conduct. For more information about us please visit our website.
About the Advisory Panel
The Advisory Panel is a meeting of the four Council’s committees (Companies, Education, Registration, and Standards) in plenary session. They are established by statute for the purpose of giving advice and assistance to Council (whether or not in response to a request from them) on:
- matters relating to business registrants other than matters required by the Opticians Act to be referred to the Investigation Committee, the Registration Appeals, Committee or the Fitness to Practise Committee;
- matters relating to optical training, education, and assessment;
- matters relating to registration, other than matters required by the Opticians Act to be considered by the Registration Appeals Committee; and
- matters relating to the standards of conduct and performance expected of registrants or those seeking admission to the register.
Time Commitment and Remuneration
This role is part time with a commitment of approximately 2-3 days per year, including time spent preparing for meetings. Meetings will usually take place via MS Teams but may on occasion be held at the GOC Offices in London or other suitable venues.
Members are paid up to £185 per meeting. This is taxable and subject to National Insurance (NI) contributions. This is in line with our member fees policy and member fee schedule.
How to apply
Please apply with the following:
- your CV outlining your employment history, any relevant voluntary work, public service, or other experience; together with any relevant professional, academic, or vocational qualifications (please keep this to two sides of A4);
- the application form (attached), stating how your experience matches the essential criteria for the vacancy you are applying for; and
- an EDI monitoring form (linked in the candidate pack)
Please email your completed application quoting reference GOC01/26 to appointment@optical. org.
We would welcome applications from individuals who are disabled and from diverse ethnic backgrounds, as these are currently under-represented on our Council and committees.
For more information about these roles please download the candidate information pack attached.
APPLICATION DEADLINE: midnight Sunday 29 March 2026.
Online interviews will be held on 14,15,18 and 19 May 2026.
If you have any questions, please email them to appointment@optical. org and we will aim to respond to you within 48 hours.
We strive to be as diverse as the public we protect and welcome applications from everyone, regardless of age, disability, gender reassignment, race, religion or belief, ethnicity, sex, sexual orientation, marriage and civil partnership, pregnancy, maternity, and geographical locations outside of London.
The client requests no contact from agencies or media sales.
Head of Governance & Compliance
Central London (Hybrid – 2 days in office)
Up to £82,000 + benefits
Housing Association | Permanent
About the role
This is a standout opportunity to join a respected Housing Association in a pivotal leadership role, reporting directly to the Executive Director of Finance and operating at Senior Management Team level.
As Head of Governance & Compliance, you’ll act as the organisation’s regulatory focal point, ensuring strong governance, robust compliance frameworks and effective engagement with the Regulator of Social Housing. You’ll also take on the formal responsibilities of Company Secretary, working closely with the Chief Executive and Board.
This is a highly visible role where you’ll influence strategic decision-making, hold senior stakeholders to account, and play a key role in maintaining the organisation’s regulatory standing.
Key responsibilities
- Lead on all governance, compliance and regulatory matters across the organisation
- Act as Company Secretary, ensuring statutory compliance and effective board governance
- Serve as the primary contact for the Regulator of Social Housing, managing returns and relationships
- Work closely with the CEO and Board, supporting governance effectiveness and decision-making
- Lead on Board and Committee recruitment, succession planning and appraisals
- Oversee risk management and assurance frameworks, including strategic and operational risk registers
- Ensure compliance with data protection legislation, acting as Data Protection Officer
- Manage Subject Access Requests (SARs) and wider information governance
- Oversee internal audit activity and ensure robust assurance reporting
- Lead on policy development and ensure alignment with regulatory and legal requirements
- Provide oversight of Stage 2 complaints handling across the organisation
- Conduct horizon scanning on regulatory and legislative changes
Team leadership
You’ll lead a small but high-impact team of three:
- Policy Officer
- Risk & Assurance Officer
- Governance & Board Support Officer
What we’re looking for
We’re keen to speak with candidates who bring:
- Strong social housing experience is essential across governance, compliance, risk or regulation
- Proven experience engaging with the Regulator of Social Housing
- Company Secretary experience and exposure to Board and Committee environments
- Deep understanding of data protection and handling of SARs (DPO experience highly desirable)
- Experience operating at SMT level, with the confidence to challenge and influence peers
- Track record of attending and contributing to Board meetings
- Leadership and team management experience
Why this role stands out
- Genuine strategic influence at senior leadership level
- Direct exposure to the CEO and Board
- Opportunity to shape governance during a period of Board succession
- Broad remit across governance, risk, compliance and data protection
- Purpose-driven organisation making a real community impact
If you have the required experience and are interested in finding out more, please do reach out to my email at [email protected] ASAP.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role sits at the heart of Operation Smile UK’s five-year strategy to deliver transformational growth across all income streams. As Senior Lead - Acquisition and Digital Fundraising, you will be instrumental in delivering on three of our four core strategic priorities:
- Build Regular Giving – laying the foundation for higher long-term value and stronger ROI across acquisition channels.
- Drive All Donors to Legacy – recruiting quality donors who have the potential value to feed into legacy and long-term giving goals.
- Maximise Growth Through Digital Fundraising Integration – leading the expansion and optimisation of digital acquisition within a cohesive fundraising strategy
The Senior Lead - Acquisition & Digital Fundraising role is responsible for delivering Operation Smile UK’s strategic individual giving acquisition programme. This role is key to driving income growth and expanding our supporter base across multiple channels, including digital, DRTV, dialogue fundraising and print.
You will lead the strategy, planning, delivery and evaluation of acquisition campaigns, including the onboarding process, with full accountability for managing significant budgets, agency partnerships and performance metrics. This is a senior, hands-on role suited to an experienced acquisition fundraiser with strong commercial acumen and a data-driven mindset.
Key Responsibilities
Strategic Campaign Leadership
- Develop and implement the multi-channel acquisition strategy, aligned with income targets and supporter growth objectives.
- Lead on the planning and delivery of campaigns across direct dialogue, digital, DRTV, and print channels.
- Lead on the planning and delivery of the onboarding process for all new recruits.
- Monitor and report on campaign performance, providing insight-driven recommendations to optimise results.
- Drive testing and innovation to expand existing channels and introduce new ones within acceptable risk and return parameters.
Budget Ownership & Performance Monitoring
- Take full responsibility for acquisition budget management, income forecasting and cost control.
- Set, monitor, and evaluate key performance indicators (KPIs), reporting against ROI, CPA, and long-term value across all acquisition channels.
- Collaborate with the Senior Database Manager and the Director of Data and Technology to develop and maintain performance dashboards (e.g., Power BI) and support strategic data analysis, including both short-term and long-term channel performance evaluation.
Agency & Partner Management
- Manage day-to-day relationships with external fundraising and creative partners.
- Lead briefings, content sourcing, agent training, stakeholder approvals, and quality assurance processes.
- Negotiate contracts and hold suppliers accountable for delivery and performance.
Cross-Team and Market Integration
- Represent the acquisition programme in cross-functional planning meetings and contribute to a unified team culture focused on strategic delivery.
- Deliver and optimise the onboarding and conversion programme for new donors.
- Develop CRO strategies and implement with support from the Communications team, whilst supporting the enhancement of web development
- Ensure consistent campaign integration across touchpoints and maximise thematic/creative cohesion, working in collaboration with the Senior Communications Manager to lead and develop the creative and content strategy for acquisition.
- Act as a key liaison with colleagues across Operation Smile global markets, sharing insights and exploring opportunities to align strategy, co-develop creative, or pilot cross-market initiatives.
Compliance, Risk & Best Practice
- Ensure all campaigns meet legal, ethical and data protection requirements (e.g., GDPR, Fundraising Regulator).
- Act as a key contributor to organisational risk assessments relating to income performance and supplier performance.
- Keep up to date with sector trends, innovations and benchmarks to maintain best practice.
Person Specification
Essential Experience
- Extensive experience (ideally 5+ years) in Individual Giving or fundraising acquisition roles.
- Proven success delivering multi-channel acquisition campaigns with strong ROI.
- Experience managing external agencies and suppliers to high-performance standards.
- Strong background in digital fundraising and paid media.
- Demonstrated experience managing and reporting on substantial acquisition budgets.
Skills & Attributes
- Strategic thinker with excellent campaign planning and execution skills.
- Highly numerate and confident using data for decision-making and optimisation.
- Strong project and stakeholder management abilities.
- Proactive, self-starting approach with high levels of ownership and accountability.
- Excellent communication and interpersonal skills, able to represent the organisation externally.
Desirable
- Understanding of retention and supporter journey optimisation.
- Familiarity with CRM and data system Donorfy.
- Experience with Power BI or other reporting tools.
First-round interviews are set for the week of 23rd March 2026. We strongly encourage early applications.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.



