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Top job
Citizens Advice Staffordshire North and Stoke-on-Trent, Stoke-on-Trent (On-site)
£25,731
The post-holder will carry a specialist caseload, providing advice and casework covering the full range of debt issues and solutions
Posted 3 days ago
Top job
Cyfannol Womens Aid, Ebbw Vale (On-site)
£26,520 - £27,030 per year
Lead and deliver specialist refuge services that empower people to feel safe, rebuild, and flourish free from abuse
Posted 1 day ago
Top job
George House Trust, Manchester (Hybrid)
£31,537 per year
Fantastic opportunity for a motivated individual to join George House Trust's Advice and Support team based in Manchester.
Posted 2 days ago
Top job
Citizens Advice Staffordshire North and Stoke-on-Trent, Stoke-on-Trent (On-site)
£25,731
Help us fight poverty inequality!
Posted 3 days ago
The Hepatitis C Trust, Leeds (Hybrid)
£27,100 per year
Are you looking for a meaningful role that creates real change in underserved populations across West Yorkshire?
Posted today
Closing in 5 days
Save the Children, Farringdon (Hybrid)
£39,000 - £43,000 pa + excellent benefits
Posted 2 days ago
Closing tomorrow
Fight for Peace UK, London (On-site)
£30,000 - £40,000 per year
Posted 2 weeks ago Apply Now
Closing tomorrow
Age UK London, London (Hybrid)
£70,000 per year pro rata
Posted 2 weeks ago Apply Now
Magistrates' Association, London (On-site)
£68,000 - £80,000 per year
Seeking an outstanding leader to be Chief Executive of the Magistrates’ Association, supporting and championing magistrates
Posted 5 days ago
Closing in 6 days
Picker Institute Europe, Oxford, Oxfordshire (Hybrid)
£25,307 - £28,524 per year
Part time Credit Control Assistant - 3-5 days, term time only available
Posted 1 day ago Apply Now
Closing in 4 days
National AIDS Trust (NAT), London (Hybrid)
• Salary £29,516 (£36,895 FTE) per annum (pro-rata), including London Weighting
Seeking an experienced caseworker to join the National AIDS Trust in fighting discrimination for people living with HIV.
Posted 5 days ago
Page 11 of 23
Job description

Casework – The post-holder will carry a specialist caseload, providing advice and casework covering the full range of debt issues and solutions. This includes but is not limited to, dealing with emergencies, making use of the Breathing Space scheme, making offers of repayment, drafting financial statements, advising on insolvency options and providing budgeting advice. They will ensure that income maximisation is carried out and refer to other in-house advisers or specialist agencies as appropriate.

They will be required to act for the client where necessary and communicate with third parties to progress a case.

Advice will be delivered through a variety of channels including face to face (drop-in and appointments), telephone or digital channels and must conform to the Citizens Advice Quality of Advice standards and funder requirements.

The post-holder will work to individual targets that must be met in order to contribute to team targets.

Application resources
Posted by
Citizens Advice Staffordshire North and Stoke-on-Trent View profile Organisation type Registered Charity
Posted on: 17 September 2025
Closing date: 17 October 2025 at 23:30
Tags: Advice / Information, Finance, Social Care / Development, Advocacy, Social / Support Work