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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reconciliation Administrator - Property Services
Hybrid – London and homeworking
£35,202 - £39,333 pa
Are you an organised, solution-focused administrator with experience in financial reconciliation?
We are looking for someone to join the St Mungo’s Property Services Team as a Reconciliation Administrator for a12 month fixed term contract, or secondment for internal candidates.
In the role of Administrator you’ll work as part of a busy team, leading on payment reconciliation, Schedule of Rates (SOR) validation and general repairs and maintenance administration support.
Key responsibilities include:
You will join the team during a period of positive change, as we introduce new systems and processes to enhance our service. In this role you will be part of a team delivering a quality service that makes a real difference to our residents across multiple accommodation services.
Where you’ll be working
You will be required to work flexibly for at least 2 days per week from our Central Office in Farringdon, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
What we’re looking for
If you can demonstrate the following experience and skills, we'd encourage you to apply:
Experience in a housing, homelessness or charity setting is beneficial but not essential. Knowledge of housing options, including semi-independent and supported accommodation, would be an advantage.
We're looking for someone who takes ownership, works collaboratively and cares about making a positive difference to the people we support.
Closing date: 10:00 am on 22 September 2026
Interview and assessments will take place in October 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to our 5 country offices worldwide, we also work with multiple partner offices focusing on sustainable development programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Executive Officer to the CEO plays a central role within the CEO Office, supporting the Chief Executive Officer in delivering effective leadership and ensuring alignment across the organisation.
The postholder is responsible for providing high-level executive support to the CEO while acting as a key coordination point across the organisation. The role ensures the effective management of priorities, information flow, and follow-up on leadership actions, enabling the CEO and Executive Leadership Team to operate efficiently and effectively.
In addition, the role leads internal communications and staff engagement, ensuring that organisational priorities, decisions, and key messages are clearly communicated and understood across teams.
This is a proactive and fast-paced role requiring strong organisational, communication, and coordination skills, with a focus on supporting leadership effectiveness, organisational alignment, and operational efficiency.
About the Role:
About You:
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.
This role operates on a hybrid working basis, with a requirement to work from the office for two/three days per week, and additional days where required to meet organisational needs.
To be successful in this role, you will need:
Why you should apply:
Join Muslim Aid as our Executive Officer to the CEO and play a key role in supporting the Chief Executive Officer and Executive Leadership Team to deliver effective leadership and organisational alignment. You'll coordinate strategic priorities, manage key communications, and help ensure decisions and actions are delivered efficiently across the organisation. If you're highly organised, proactive, and thrive in a fast-paced environment, this is an opportunity to make a meaningful impact while supporting Muslim Aid's humanitarian mission.
Benefits of working with us:
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Pre-employment Checks:
Due to the nature of our work with children and vulnerable communities, Muslim Aid operates rigorous safeguarding and Protection from Sexual Exploitation and Abuse (PSEA) procedures in our recruitment process. We are committed to the prevention of sexual abuse and exploitation and adopt a zero-tolerance approach to SEA. As a result, any employment with Muslim Aid is subject to the following checks prior to your start date:
We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, or age.
Only shortlisted candidates will be contacted. Applications will be accepted until the closing date. However, Muslim Aid reserves the right to initiate interviews and the selection process on a rolling basis with the aim of identifying an appropriate candidate asex quickly as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WHO WE ARE
We are Zarach, the children’s bed charity, and we’re on a mission to end child bed poverty, helping children get a good night's sleep, and the chance to thrive at school.
In our eight years as a registered charity, we’ve captured the hearts and attention of many individuals, community groups, businesses and funders who want to support us on our mission. We’ve also been given an incredible media platform from which we have raised awareness of child bed poverty at local, regional and national levels. This support and awareness has seen us deliver over 18,000 bed bundles to children to date!
WHO WE ARE LOOKING FOR
Zarach is well established in West Yorkshire and Doncaster. We are now continuing to grow across the Yorkshire region, with a launch in Hull, Bridlington and Goole in October. We are looking to recruit a Family Engagement Officer to join our dedicated Yorkshire team. This is a unique opportunity to play a key part in the growth and development of our vital service as we expand into the East Riding.
As our ideal candidate you will be happy to travel in and around Hull and the East Riding. You will be able to travel regularly to meet with the team and conduct home visits across the region. You will also need to be able to attend our Leeds Warehouse, or other areas in Yorkshire when required. You will be confident to work autonomously in your area while being supported remotely by a wider regional team.
You will be someone who has good experience of the broad range of day-to-day case management, working with external partners, volunteer support, and administrative activities that working in a dynamic charity brings, and someone who enjoys the busyness and variety of this. While not essential, as training will be provided, experience working alongside schools will help you hit the ground running as you build relationships and support local families.
Alongside your family support and engagement-related skills and experience, we’ll be looking to see that you have a genuine care for our mission and, as such, are self-motivated to do a great job and be a values-led member of our team.
Ideally, you’ll have experience of working with vulnerable families and managing volunteers in the charity sector, due to some of the specialties that come with this, such as safeguarding and partnership working. But charity experience is not essential if you can demonstrate an appetite and track record for continual learning and development across your working life to date.
WHAT WE OFFER
To decide if you’d like to bring your skills and experience to bear in the pursuit of our mission, please have a look at the job description, our website and the coverage of us across social media.
Please note that we may close this vacancy early if we receive a high volume of applications. Therefore, we encourage you to submit your CV and cover letter as soon as possible.
The client requests no contact from agencies or media sales.
Finance Director
Hours of work 30 hrs / 4 days per week, permanent contract
Based Newhaven, with some hybrid working available after completing induction
Starting Salary £65K per annum pro rata
Sussex Community Development Association (SCDA) has been supporting people and communities to thrive for over 28 years. We deliver a range of projects, services & activities aimed at improving economic stability and opportunity, health and wellbeing, and addressing loneliness, social isolation and social cohesion. Come & join our flexible, inclusive and friendly organisation in this crucial role, and help make a difference!
Are you an experienced senior level finance decision maker with broad cross sector knowledge, who demonstrates excellent communication skills, and wants to use your skills to support a community facing organisation? If so, we would welcome your interest and application!
You will be a qualified accountant with an understanding of the complexities of working within the 3rd sector funding framework. With responsibility for providing expert strategic financial advice and professional input right across the organisation, you will ensure the finances of the Charity run smoothly and efficiently. You will consider the wider internal and external factors presented to you by our internal knowledge experts alongside the financial position to support the delivery of SCDA’s services and enterprises, and which fulfil the organisation’s mission and values.
As a manager you will also provide effective leadership, operational support and direction to the well-regarded finance team.
Providing sound financial, contract & risk management advice and ensuring compliance with legal, statutory and audit requirements, you will contribute to the strategic leadership of the charity as an active member of our Senior Management Team.
We are looking for people to join our team who have the qualities and skills we feel would most benefit our internal and external clients; professionalism, empathy, kindness and understanding. In return, we understand people want to work in a supportive environment with friendly colleagues. We offer a flexible, hybrid approach to delivery wherever possible, annual leave of 25 days per year pro rata plus bank holidays and sick pay from the start (increasing with service), additional sick pay for planned operations and recovery, a pension scheme, bereavement leave, and managers who are available to you… plus a day off for your birthday!
Interviews will be held in Newhaven.
Closing date: 5pm on Sunday 27th September 2026
1st stage interviews: Wednesday 7th October 2026 / 2nd stage interviews: Wednesday 14th October 2026
You may think that you’re not a 100% match to what we’re looking for, but we recognise that some skills and experience may be transferable rather than an exact match.If you’re unsure about whether to apply, please do contact the HR team and we would be happy to arrange an informal discussion with the CEO or HRD.
SCDA includes: Employability; Community Advice and Wellbeing; Community Development & Health
Registered Charity Number: 1094905
Company Limited by Guarantee: 3387617
Supporting people and communities to thrive
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Being part of this essential service is rewarding and positively life-changing for everyone involved. If you are a values-driven person and are looking for a new challenge with a progressive organisation, then we would love to hear from you.
Our multiple on-site Learning Disability Supported Living teams provide 24-hour support in a variety of locations across Oldham. We offer bespoke packages to people with a learning and/or physical disability and enduring mental health problems either in a small, shared home or a larger property where residents live within self-contained accommodation. We work with individuals in a person-centred way, enabling them to maintain a safe and healthy lifestyle.
We are looking for caring, creative, energetic people to join our team. People with integrity and a drive to learn and further their own capabilities, contributing in turn to an outstanding service delivered alongside their colleagues.
Supporting people to get the most out of life



The client requests no contact from agencies or media sales.
Are you a social media whizz who loves creating content that people actually want to see? Is digital storytelling your passion, and do you want your creativity to make a real difference?
As MYTIME Young Carers enters an exciting new chapter of growth, we’re on the hunt for a Social Media Executive to help us reach more people, champion young carers, and build a brilliant and supportive online community.
If this sounds like your cup of tea, you might be exactly who we're looking for!
This is an exciting new role within the Marketing & Communications Team, joining at a time of growth.
We’re looking for a full-time Social Media Executive who loves all things digital and wants to grow in a
role with purpose. This will be an important role in expanding MYTIME’s presence online, creating
engaging content and building meaningful communities centred around our young carer support.
As MYTIME works at an increasingly national level, you’ll help us connect with more people, raise
awareness for young carers, support fundraising efforts, and share the impact our work makes. There’s
plenty of room for creativity and a chance to turn our owned channels into a beacon for young carer
information.
The ideal candidate will be someone who loves capturing content in-person as often as possible, has
an organised approach, and gets excited by the chance to grow our channels.
This role will report directly to the Director of Marketing & Communications and will work closely with
colleagues across MYTIME to bring stories, campaigns, and ideas to life across social media. This is a
great opportunity for someone early in their social media career who is creative, enthusiastic, and keen
to learn - with the possibility for career development in the future.
Interview date - Wednesday 7th October 2026
We believe no child’s destiny should be defined by their beginning.
To organise the Finance Department and all its functions to ensure timely delivery of complete, accurate information to all users in order to minimise risk and maximise efficiency.
Location: This is a hybrid role based in our Folkestone Office, with the number of days spent in the office to be discussed and agreed with the successful candidate, taking into account the needs of the role.
Working Hours: Office open officially from 9am to 5.30pm (Mon-Fri) and 9am-4pm on Fridays.
Responsibilities
Job Activities:
General
Treasury Management
Primary responsibility for and management of:
Banking
Primary responsibility for and management of:
Primary contact for:
Payroll
Primary responsibility for and management of:
Primary contact for:
Additionally:
Pension
Primary responsibility for and management of:
Arranging meetings with all Staff and IFA.
Primary contact for:
Tasks common to all staff:
Terms:
The client requests no contact from agencies or media sales.
We are Living Streets, the UK charity for everyday walking.
We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more.
We are looking for an enthusiastic and motivated individual to join our team as Project Coordinator to continue the delivery of our Workplaces project in partnership with West Yorkshire Combined Authority.
You will be responsible for ensuring the project achieves its behaviour change aims, as agreed by the funder. This includes but is not limited to recruiting workplaces onto the project, organising the distribution of resources and supporting project audiences in the implementation of walking interventions.
You will be required to make in-person visits across West Yorkshire, so must be situated in a position to travel within the region, ideally using public transport where possible.
Living Streets is committed to safeguarding and promoting the welfare of children, young people and adults at risk; and expects all our staff and volunteers to share this commitment. Applicants will be subject to background and criminal records checks as relevant to the job role.
Living Streets is committed to being an equal opportunities employer and welcomes applications from people of all backgrounds and experiences.
Closing date: 04/10/2026 (Midnight)
Interviews: 16/10/26
Our mission is to achieve a better walking environment and inspire people to walk more.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Fundraising Manager will drive fundraising growth for YMCA Lincolnshire, a well-established charity working to improve the lives of children and young people, families, local communities and those at risk of homelessness.
Reporting to the Head of Income Generation, you will lead the delivery of YMCA Lincolnshire's Fundraising Strategy and be responsible for achieving agreed income targets across a diverse range of income streams. You will grow income through individual giving, corporate partnerships, trusts and foundations, community fundraising, events and campaigns, while strengthening donor stewardship, supporter journeys and the effective use of our Beacon CRM.
Working collaboratively with colleagues across the organisation, you will translate service delivery outcomes into compelling cases for support and build meaningful relationships with supporters, funders, businesses and community groups. You will ensure all fundraising activity is compliant, insight-led and aligned with YMCA Lincolnshire's mission, values and strategic objectives.
The closing date is Friday 25th September 2026 at 5pm.
Applications will be shortlisted as they are submitted, so this position may close early should the right candidate be found.
The client requests no contact from agencies or media sales.
The Talent Set is delighted to be partnering with Mencap to recruit a new Director of Partnerships & Philanthropy. This is a rare opportunity to join one of the UK's leading disability charities at a pivotal moment of investment and renewed ambition.
Director of Partnerships & Philanthropy
Salary: £85,000
Location: Hybrid (London HQ)
Mencap is entering an exciting new chapter in its fundraising development and is seeking an ambitious and strategic leader to join the organisation as Director of Partnerships & Philanthropy. With strong support from the Chief Executive, Executive Team and Board, Mencap is investing in its fundraising capability and building the foundations for long-term growth across partnerships, philanthropy and trusts.
This role will shape the future of high value fundraising at Mencap. At a pivotal point in their strategy, you will lead an ambitious portfolio across Corporate Partnerships, Philanthropy, Trusts, Foundations and Statutory funding, helping grow major and multi-year income, strengthen senior relationships and build sustainable support for their work.
Many of the organisations and individuals who support Mencap share their commitment to making a positive difference for people with a learning disability and their families. You will build on these valued relationships while developing a compelling case for support that inspires new partners, philanthropists and funders to engage with Mencap's mission. Working with colleagues across the organisation, you will turn shared ambition into meaningful support, strengthening their high value fundraising culture and helping secure the funding needed to increase their impact.
Mencap has a powerful heritage brand, a compelling mission and significant networks that have yet to be fully activated. The organisation believes there is substantial opportunity to build deeper relationships with high-value audiences, influential stakeholders and corporate leaders who share its commitment to creating a more inclusive society for people with a learning disability.
We are looking for a confident senior fundraising leader who combines strategic ambition with strong financial judgement, effective relationship management and a clear understanding of compliant, disciplined pipeline development. You will be credible with senior stakeholders, able to influence well and passionate about building inclusive, high-performing teams focused on meaningful impact.
You will directly lead key roles across the function, including the High Value Relationship Lead and Corporate Development Lead, creating the leadership, confidence, systems and ways of working needed for high value fundraising to grow. This role is for someone who can set direction, build trusted relationships and help the function scale income and deliver lasting impact.
This is a highly visible leadership position requiring someone who is comfortable operating both strategically and externally. The successful candidate will be expected to build relationships personally, develop external networks, identify new opportunities and act as a visible ambassador for Mencap and its mission.
Potential Early Objectives / Success Measures
The successful candidate will be able to demonstrate:
Above all, we are looking for an inspiring, ambitious and collaborative leader who is excited by the opportunity to build something distinctive. This is a unique chance to shape the future of partnerships and philanthropy at Mencap, unlocking significant untapped potential and helping secure the investment needed to drive lasting impact for people with a learning disability and their families.
How to Apply
The deadline for applications is Friday 2nd October with 1st stage interviews to take place w/c 12th October. To apply, please submit your CV demonstrating your suitability for this role via our website using the apply now button.
If you have any initial questions before applying, please get in touch. We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set is committed to creating an inclusive workplace and welcomes applications from all backgrounds. We actively encourage applications from people with diverse experiences and are happy to discuss any reasonable adjustments required throughout the recruitment process.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
Charity People is delighted to be partnering with the British Society for Haematology (BSH) to recruit for their next Head of Commercial & Membership.
The British Society for Haematology (BSH) is a leading UK professional membership organisation dedicated to advancing the study and practice of haematology. Supporting nearly 4,000 members across the UK and internationally, BSH plays a vital role in improving patient care through clinical guidelines, education, research support and professional networking.
This is an exciting time to join the Society. With a new five-year strategy, significant investment in systems and infrastructure, and ambitious plans to strengthen member engagement and diversify income, BSH is seeking an experienced and commercially minded leader to help shape its future.
Working closely with the Director of Corporate & Membership Services, this pivotal role will lead the Society's commercial and membership strategy, driving sustainable growth while ensuring members remain at the heart of everything BSH does. Combining strategic leadership with operational oversight, you'll have the opportunity to influence organisational direction, develop new opportunities for growth, and lead a period of meaningful transformation.
Job Details
Role: Head of Commercial & Membership
Salary: £60,000
Contract: Permanent and Full Time
Location: British Society for Haematology, 100 White Lion Street, London, N1 9PF
Hybrid: Flexible hybrid working
Reports to: Director of Corporate & Membership Services
Interviews: Early October 2026
About the Role
This is a broad and impactful leadership position responsible for shaping the Society's commercial and membership agenda.
Leading a team spanning membership services, data and systems, you will drive member acquisition, engagement and retention, develop innovative membership propositions, oversee the Society's grants portfolio and identify opportunities to diversify revenue in a way that aligns with BSH's charitable mission and values.
You'll also play a key role in embedding data-led decision making, maximising the benefits of a new CRM platform, and supporting the evolution of a more integrated and collaborative operational model.
Key responsibilities include:
About You
We're looking for a strategic and commercially astute leader who can combine big-picture thinking with strong operational delivery.
You will bring significant experience from a membership, commercial, customer engagement or business development environment and thrive in roles where growth, transformation and stakeholder engagement are key priorities.
You will be a confident leader who enjoys developing people, using data to drive decisions and identifying opportunities to create long-term value for members and the organisation.
You'll bring:
Desirable Experience
Why Join BSH?
This is a genuinely exciting opportunity to join an ambitious organisation at a pivotal stage in its development.
You'll have the opportunity to shape strategy, strengthen the membership proposition, develop new commercial opportunities and play a central role in delivering long-term organisational sustainability.
The Society offers a collaborative, supportive and forward-thinking environment where new ideas are welcomed and innovation is encouraged. Working alongside an ambitious senior leadership team, you'll have the freedom and support to make a lasting impact across the organisation.
If you're an experienced Head of Membership, Head of Commercial Development, Membership & Commercial Lead or senior membership professional looking for a role that combines strategy, innovation, transformation and impact, we'd love to hear from you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Stewardship helps Christians to be the best stewards of the resources God gives them.
Every year we support tens of thousands of people with everyday giving through to strategic philanthropy, and help thousands of churches, charities and Christian workers to strengthen their finance and governance.
We operate with the financial scope and technical complexity of a mid-sized financial services institution, but with a clear Christian mission at our heart. Amongst other things, we safely received and granted out over £134m from our Donor Advised Fund in 2025, deliver payroll services to over 900 clients each month, reach thousands with our products and campaigns, and still have ambitious plans to grow.
The Chief Digital Officer (CDO) will see digital and technology not simply as a function or infrastructure, but as a ministry enabler: creating the systems, platforms and experiences that enable increased generosity, strengthen churches and charities, and scale Kingdom impact. A key part of the role is enabling scalable growth across both Giving and Ministry Services, with a focus on platform development, product capability, data infrastructure, insight-led decision making and innovation.
This role is a new addition to a well-established Executive team, who work with high levels of trust, candour and care, and who value laughter, integrity and grace as much as strategic insight and financial acumen.
The CDO will need to work from our office near Barbican, London at least one day a week.
We help Christians be the best stewards of the resources God gives them



Job Title: Marketing Officer
Contract: Permanent
Hours: 35 hours per week
Salary: £35,000 per annum
Location – London (Hybrid)
About Coram
Coram is the first and longest serving children’s charity in the UK. Established as the Foundling Hospital in 1739, today we are a vibrant charity group of specialist organisations – the Coram Group – supporting hundreds of thousands of children, young people and families every year.
We do this by championing children's rights and wellbeing and making their lives better every day through our range of services. These include reading support and life skills education in schools for 300,000 children, adoption services for children waiting to find a home, mental health support, cultural programmes, and legal advice and advocacy for thousands of children and families every year.
The role sits within Coram’s Communications and Marketing team, which manages branding, communications and marketing across the group, supporting both the Head of Marketing and working alongside the Marketing Manager.
We are looking for a marketing professional with strong design eye, established production expertise and marketing project management skills with an entrepreneurial approach. The Marketing Officer will work closely with our traded charitable and commercial activities and with the Corporate Affairs function to deliver and display materials, promotional materials and report production.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: Sunday 4th October 2026 23.59pm
Interview Date: w/c 5th October
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Coram changes lives, laws and systems to create better chances for children, now and forever.
The client requests no contact from agencies or media sales.
We’re looking for an inspiring Head of Community Delivery to join our London-based team. This is a senior leadership role within our Delivery Team, where you’ll play a key part in shaping and delivering AllChild’s place-based programmes, ensuring they create meaningful and lasting impact across your region.
Across the UK, millions of children and young people are facing complex social and emotional challenges. AllChild works within local communities and wider support systems to identify and support children and young people most at risk of poor social, emotional and academic outcomes. Through our two-year Impact Programme, we help build a joined-up network of support around each child and family, working in partnership with schools, local services and community organisations.
For further information, please view the Job Pack.
To apply, please visit our website via the Apply button.
Closing date: 25 September 2026.
We recognise that candidates may use AI tools to support research and check grammar. However, we ask that all supporting statements and application responses reflect your own thoughts and experiences. Over-reliance on AI may limit our ability to assess your individual skills, critical thinking, and personal approach, which are important parts of our selection process.