Care support coordinator jobs

Job Summary 

Z House is an exciting project run by Caring in Bristol, opening in July 2024. It provides emergency short-term accommodation for 18 – 25-year-olds in housing crisis, which is supplemented by daytime support to help people move on to sustainable and appropriate accommodation.

Based in St Pauls, Z house fosters a safe and supportive environment where 4 young people can stay in the Night Shelter at a time until they obtain suitable accommodation.This Role is for 4 Nights a Week, Monday to Thursday, involving a mix of both Waking and Sleep-in hours.

Sometimes working alongside a volunteer, you will be responsible for providing a safe space, listening ear and support for young people using the service. 

The role involves starting at 20:30, supporting our young people to settle for the evening before your sleep-in shift from 11:30pm until 07:30 am, in the morning you’ll support the young people and our volunteers with Breakfast and room changeover for the day, finishing your shift at 08.30am.

Shift Times       Activity

20.30 – 23.30    Waking

23.30 – 07.30    Sleeping (dedicated night worker room with shower)

07.30 - 08:30     Waking
 

Key responsibilities 

Housing management 

• Sign up and induct young people arriving outside of normal working hours

• Ensure the health, safety and security of the building, colleagues, residents, and visitors; taking reasonable care to protect yourself and all other persons, complying with health and safety legislation and procedures; seek guidance as necessary and highlight any significant deficiencies to a senior colleague 

• Carry out any required health and safety, housing management, risk management, etc. monitoring, keeping accurate and complete records throughout.

• Identify and report defects in the buildings, furniture, and equipment to promote a safe working environment in line with Health and Safety, following relevant procedures to remedy all defects. 

• Contribute to the upkeep of services, ensuring young people’s rooms, communal and colleague areas are well maintained, serviced, safe and clean; maintain accurate and complete records. Supporting Young People

• Assisting Young people to achieve positive outcomes including stated support plan goals, liaising with internal and external colleagues/organisations as required.

• Respond to requests and issues from young people, continually assessing housing needs and risks.

• Provide support and guidance for young people as appropriate

• Promote the participation and involvement of young people within and outside the organisation to elevate users’ voice in the delivery of the Z House service.

• Ensure all relevant records (including case-notes, safeguarding, incident, and other logs) are completed for all shifts.

• Providing detailed handover notes for the Young People in the shelter 

Volunteer support 

• To support and provide guidance to volunteers who will sometimes partner you on shift 

• To be the point of contact for volunteers if they need to raise any concerns 

Other  

• You will be one part of a two-person Night Support Team, so communication and detailed recording of information is necessary for the team to deliver a high level of support to young people safely and effectively 

• Ensure all shift tasks and processes are completed satisfactorily, including a comprehensive handover for the Z House Coordinator.

• Safeguard the welfare of children, young people, and adults at risk, working within Caring in Bristol’s safeguarding policies, Southwest Child Protection Procedures, and local procedures for safeguarding adults at risk.

• Carry out day-to-day administrative functions to ensure that all records and files are maintained and stored securely in line with the Data Protection legislation. 

• Provide a diverse and culturally sensitive service, ensuring that anti-discriminatory practice and equality of opportunity are promoted within all aspects of Caring in Bristol’s services. The list of tasks is not exclusive, and duties may be varied from time to time, with the job description being subject to review and periodic amendments. 

Personal Specification 

We expect you to meet most of these criteria. However, we don’t expect you to meet every point and welcome applicants with transferrable skills and an ability to apply themselves in a new context.
 

Essential 

• A desire and willingness to learn about the effects that experiencing homelessness have on young people in our city 

• A willingness to learn and uphold Caring in Bristol’s safeguarding Policies and Procedures

• Ability to listen to and communicate effectively with young people.

• Able to record case notes accurately and clearly and safely handle data in line with Caring in Bristol’s GDPR policies

• Ability to remain calm in a crisis with the skills to deal with incidents or urgent situations safely and pragmatically

• Able to work with vulnerable people, operating with sensitivity as well as assertiveness maintaining professional boundaries 

• A high attention to detail for health and safety issues 

• High standards of cleanliness and housekeeping 

• Effective communicator 

Desirable 

• Experience of working with vulnerable young people

• Experience of working with people from overrepresented communities in homelessness statistics such as those who identify as a part of the LGBTQ+ community, Young people who are experiencing displacement and those who are part of ethnically and culturally diverse communities 

• Experience working in supported accommodation

• Be able to demonstrate understanding of safeguarding principles and practice.

• Experience of working alongside and guiding volunteers with an understanding of how to do this effectively 

• Flexible problem solver, reliable and good at timekeeping 

• Have a willingness to uphold Caring in Bristol’s values and work towards our overall mission

About the role 
We are recruiting a Van Peer Coordinator to support our Hepatitis C peer project in the Oxford & Thames Valley area. This role involves driving a van across the region and working with people affected by substance use and hepatitis C. 

Peers use their lived experience to raise awareness of hepatitis C, reduce stigma, and help people access testing and treatment. 

About you 
You will: 

• Be confident driving a van and travelling long distances 

• Have experience working with people affected by substance misuse 

• Have lived experience of hepatitis C, or experience supporting someone who has 

• Be reliable, compassionate, and well organised 

• Have good communication skills 

• Hold a clean driving licence (essential) 

What you’ll do 

• Recruit and support volunteer peers 

• Work with NHS hepatitis C teams, drug and alcohol services, and homelessness services 

• Coordinate education sessions and community-based hepatitis C testing 

• Support people into hepatitis C treatment and ongoing care 

This role requires regular travel across Oxford & Thames Valley. 

How to apply 
The closing date for applications is midnight, 7th June 2026. 

 Job Title: Volunteer Coordinator

Salary £26,734

Are you a people person and do you want to use your skills to help put nature into recovery in Gloucestershire? We are looking for an excellent communicator with experience of working with and coordinating volunteers to join our team.

You will be passionate about the natural world and supporting people to develop and utilise their skills, whilst also being a great team working and having excellent IT skills.

For full details please see the Job Description.

No agencies.

We aim to be an equal opportunity employer and are determined to ensure that no applicant or employee receives less favourable treatment.

We are recruiting for a Senior Programme Co-ordinator.  The team at United Way UK is a passionate, friendly and collaborative group, committed to creating meaningful change in communities across the UK.

We value trust, strong teamwork, flexibility and reliability, and we work closely together to deliver programmes and partnerships that truly make a difference.

We have an exciting opportunity for a Programme Officer to join our small team. The role plays an important part in the planning and coordination of our core programmes and partnerships. The role is varied and would suit someone who is organised and confident in building relationships and working with a wide range of people. You will get to work with and present to corporate partners, charities and schools, travelling across the UK to ensure projects and events are delivered smoothly and professionally.

This role will help bring partners, charities and communities together to create practical, local impact across the UK.

What you will do:

• Help deliver programmes that create meaningful impact in communities across the UK.
• Work with charities, schools and corporate partners to coordinate volunteering projects, events and community activities.
• Support the growth and development of United Way UK’s core programmes, including Corporate Volunteering, Give Local, Reading Oasis and #DestinationDigital.
• Contribute to storytelling, impact reporting and communications that showcase the difference our programmes make.
• Be part of a small, collaborative team where your ideas, initiative and contribution will genuinely matter.

Day-to-Day Responsibilities

• Coordinate programme and project activities, ensuring delivery runs smoothly and to a high standard.
• Build positive relationships with corporate partners, charities, schools and community organisations.
• Support volunteering events and programme activity across the UK, including regular travel.
• Maintain programme trackers, records and budget information accurately and efficiently.
• Help create content for reports, presentations, social media and partner communications.

 What You’ll Need

• A highly professional approach with flexibility, reliability and initiative
• Experience supporting programmes, projects or events, ideally within the charity, education, community or CSR sectors.
• Strong organisational skills and the ability to manage multiple priorities at once.
• Confidence communicating with a wide range of people and building positive relationships.
• Good written communication skills, including drafting content for reports or communications.
• A proactive and hands-on approach, with the ability to work independently and as a strong team player
• Willingness to travel across the UK and attend meetings in London regularly.

Why Join Us

• We are a small, supportive and driven team committed to creating positive change across the UK.
• Work flexibly in a home-based role with regular travel and the opportunity to build relationships nationwide.
• Play a meaningful role in programmes that bring partners and communities together to create local impact.
• Work in a collaborative culture built on trust, strong teamwork, flexibility and shared values.

Role Responsibilities
Please see the attached job description for full details.

Service Coordinator

Dot Dot Dot is a social enterprise which allows people who do brilliant voluntary work to live in buildings that would otherwise be empty. We provide good, inexpensive housing to people who make a difference, we protect buildings for their owners, and we contribute to communities. Everyone wins.

We are looking for an effective, organised and socially minded person to join our services team as a Service Coordinator. You will be at the heart of our business, directly coordinating and delivering our service to guardians and to property owners. Supported by experienced managers and, making use of a field team and other operational support, you will deliver work across our diverse portfolio. 

As well as the opportunity to see your work making a tangible difference, in this role you will benefit from a friendly work environment, a competitive salary and terms of employment which aim to support a good work-life balance.

The fundamentals of this role

Manage guardians

• Ensure guardians meet our criteria and ready for life as a guardian.
• Manage the guardian sign-up and move-in process.
• Be the main point of contact for guardians.
• Liaise with guardians to resolve any issues or concerns, e.g. poor conduct, licence breaches or vulnerability concerns.
• Work closely with guardians when they need to move on from Dot Dot Dot properties.
• Draw on data to gain insight into guardians and to guide support or interventions as required.
• Coordinate or assist with events, partnerships and other activities to promote volunteering and/or community engagement.
• Collaborate with colleagues to ensure repairs are properly reported and dealt with.
• Collaborate with colleagues to fill voids quickly with suitable guardians.

Manage properties

• Collaborate with colleagues ensure that properties are monitored, set up and managed in line with internal standards, client requirements and any relevant licensing or regulatory standards.
• Organise, monitor and manage the handback of properties to clients, ensuring guardian and client relationships are managed professionally and  effectively.
• Monitor budgets and spending on property issues, to make good choices about spending and to inform budget planning and risk management.
• Collaborate with clients on property repairs, major works or other issues.
• Provide clients with reports and information about their property as required.

Provide excellent client service

• Liaise closely with clients (building owners) to understand their needs and to keep them updated and informed about our work.
• Build strong day-to-day relationships with client contacts, working in a collaborative and service- focused way.
• Understand our client agreements and ensure that our service delivery meets the unique requirements of each contract.
• Identify opportunities to add value for our clients, encouraging the best social and financial value for all parties.

About you

• You’re likely to be able to demonstrate experience of, or aptitude for, much of the following:
• Interest in our mission and values as an organisation.
• Confidence in and enthusiasm for meeting people, with good interpersonal skills and a friendly, professional manner.
• Resourceful, proactive and hands-on approach - the service coordinator will experience new places, people and challenges and the ability to find practical solutions or seek out advice is critical. 
• Organisation and good attention to detail - someone who prepares in advance for tasks and ensures that every detail is properly addressed.
• Ability to prioritise workload and efficiently manage diary to achieve results and meet deadlines.
• Responsibility and trustworthiness - able to take responsibility for the safety and security of people and buildings.
• Self confident and practical, ready to make decisions and use judgement in a wide variety of contexts, places and situations.

Take a look at our website for further information about this role and the work we do.

JOB TITLE: Outreach Coordinator (Families and Patients, all ages 0-25)

HOURS OF WORK: 24 or 32 hours per week £27,500 FTE – Actual Salary = 24h £16,500 PA / 32h £22,000

PLACE OF WORK: ECHO charity Office, 1 Royal Street, London SE1 7LL, Office & hospital-based Evelina London Children’s Hospital, with some community

Days of Work: Mandatory Monday team day & Thursday will be an 8 pm finish. Actual days/hours to be agreed. 

RESPONSIBLE TO: People and Impact Lead

TYPE OF CONTRACT: 2 years

BENEFITS INCLUDE 25 days annual leave (pro rata) increasing to 28 in service, winter shopping day off, workplace pension & flexible working 

ECHO’s Outreach Coordinator will provide support to families of children and young people aged 0-25 affected by CHD (Congenital Heart Disease) and patients.

This role will have around 20% of time to focus on finding out the needs of 18-25 patients, parents, and siblings, and developing support and information for them.

We are an independent charity who support families treated by the Evelina, London & Royal Brompton, and Harefield hospital networks, and the CHD network of 47 local hospitals, and are based close to the Evelina London Children’s Hosptial.

Can you… work in a hospital environment, on the phone, and online; plan visits or events such as a zoo trip or a party; support children, young people, and families through diagnosis, treatment, care, and, at times, the loss of a child; and provide needs-led emotional, social, and practical support to children with heart conditions, their siblings, parents, and carers?

Can you also research the needs of 18–25-year-olds, develop peer support and programmes for them, and deliver this on a small budget with patient and carer input throughout?

This role provides high-quality emotional, social, and practical support to children with heart conditions, their siblings, parents, and carers, from birth to 25 years. You will deliver 1-to-1 outreach in the hospital and the community, lead play and wellbeing activities, and maintain a visiting programme across children’s departments, including PICU, Cardiac, and NICU. 20% of your focus is supporting young people aged 18–25, identifying their needs, assessing numbers, and developing peer support programmes. The role also involves creating resources and accurate information for families, offering guidance for those facing bereavement or loss, promoting wellbeing across hospitals and networks, planning events, contributing to closed social media groups, maintaining records, and capturing impact through case studies and testimonials.

You will embrace our database, AI, and tools that can support families and our small charity to make a bigger impact.

You will have experience of working in emotionally demanding situations, be dedicated to supporting people, and be able to guide families through the impact of medical diagnosis, treatment, and bereavement with compassion and understanding.

Support

• Provide a safe space for families, in person, online, and on the phone
• Provide support to children, young people, and parents/carers affected by CHD from diagnosis to adult
• Research the support needs of younger adults, from 18 – 25 years across the CHD community, including patients, siblings/young carers, and parents/carers.
• Ensure EDI is a primary focus for ECHO – help us ensure everyone can access our services 
• Be there from diagnosis throughout childhood – work with our Youth Worker & Families and Volunteer Coordinator to ensure our families are supported
• Create ways to utilise the ECHO database to understand our own membershipsProvide information and support to families of children with heart conditions and those with additional needs
• Review and upgrade information for families, build strong relationships with referrers by attending meetings, providing talks and outreach across the network hospitals, delivering paediatric Cardiology services via Evelina London and the Royal Brompton
• Seek to offer support services to families treated locally in network hospitals – Annual mail out & visit
• Represent families throughout the community and consider the varied needs of ECHO members and how they might be included in our service offering
• Research what do young parents under 25 need, what about the needs of patients who are 18-25
• Provide fun sessions to children, young people and families
• Bringing like-minded people together, our events are a vital part of your work- some will be out of hours

Please use the link above to send us your CV and a Cover letter that demonstrates you meet the above criteria.

Closing date: 3rd June midnight

The first interview will be held online the week beginning: 8th June

With an in-person interview for shortlisted candidates at the ECHO office on 15th June.

This role will need DBS, two references, and an honorary contract with the NHS

ECHO is an equal opportunities employer and welcomes applications from everyone

National sight loss charity, Retina UK is currently recruiting for a personable, motivated Senior Research Coordinator with experience in communicating science to a lay audience, who is educated to degree level in a biomedical or clinical science, and has excellent presentation and planning skills.

Key responsibilities will include ensuring effective communication of research into inherited sight loss, including the projects we fund, to our community, fundraisers, supporters and staff and measuring the impact of our research programme.

The Royal College of Radiologists (RCR) is seeking a highly organised and proactive Project Coordinator to join our growing AI team. This is an exciting opportunity to support work at the forefront of healthcare innovation helping the RCR lead the safe and effective adoption of artificial intelligence in radiology and oncology. If you’re curious, motivated, and ready to help drive impactful projects in the medical field, we’d love to hear from you.

What You’ll Do
Support our AI Programme

• Be the first point of contact for AI-related queries and stakeholders.
• Organise and support meetings with leading experts in healthcare AI.
• Coordinate events, maintain documentation, and track project progress.
• Help ensure the RCR remains a leading voice in healthcare AI.

Deliver High-Impact Data Projects

• Support the planning, delivery, and analysis of our annual workforce censuses.
• Maintain contact lists, track responses, and validate data.
• Assist with data visualisation and reporting (training provided).
• Help produce reports that influence media, government, and NHS workforce planning.

General Responsibilities

• Provide excellent customer service to internal and external stakeholders.
• Maintain accurate records and documentation.
• Draft correspondence and briefings.
• Uphold data protection and confidentiality standards.

What You’ll Need

• Proven experience in administration and project support.
• Confident using Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams, SharePoint).
• Excellent organisational and time management skills.
• Analytical mindset with attention to detail.
• Ability to work independently and collaboratively.
• Strong communication and relationship-building skills.
• Interest in AI, healthcare technology, or data analysis.
• Experience with Excel or Power BI.

Why Join Us?
This is more than just a coordination role — it’s a chance to be part of something meaningful. You’ll help shape the future of radiology and oncology, support doctors across the UK, and contribute to projects that make a real difference in patient care.

• Make a difference to the lives of Doctors and medical specialties
• Hybrid working – up to 60% remote
• Modern working environment with home‑working equipment provided
• Generous annual leave, plus the option to buy up to 5 extra days
• Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service 
• Excellent pension scheme
• Sabbaticals (5+ years’ service) and secondment opportunities
• Interest‑free season ticket loan and cycle to work scheme
• Employee Assistance Programme
• Long service recognition awards

The Basics

• Salary: £28,000 – £34,000 depending on experience
• Reporting to: Programme Manager
• Location: Merseyside & Stockport, with daily travel to delivery sites and some home working
• Hours: Full time, 37.5 hours per week (including up to 2 evenings per week until 7pm)

We are a place-based organisation and are keen to build a team rooted in the communities we serve. We are therefore looking for someone who lives in Liverpool/Merseyside.

Our Application Process

The deadline for applications to this role is 5pm on Tuesday 9th June.

Interviews for our delivery team involve a first interview held via teams and a practical interview which is in person at one of our delivery sites.

About the Role

The Senior Programme Coordinator is a skilled practitioner who leads by example, delivering high-quality interventions to young people while providing day-to-day oversight of regional delivery, with support from the Programme Manager.

This role combines hands-on delivery with operational coordination, team leadership, and partnership management. You will play a key role in ensuring programmes are delivered safely, effectively, and to a consistently high standard across schools, alternative provisions, and community settings.

Alongside direct delivery, you will coordinate regional timetables and logistics, line manage and support delivery staff, and build strong relationships with schools, partners, funders, and stakeholders across the region.

This is a varied and rewarding role suited to someone who is passionate about supporting young people experiencing school exclusion or other challenging circumstances, while also leading and developing a team to achieve meaningful outcomes.

Key Responsibilities

• Deliver high-quality interventions for young people in schools, alternative provisions, and community settings
• Coordinate regional delivery timetables, staffing, and logistics to ensure smooth programme delivery
• Line manage and support regional delivery staff through coaching, mentoring, and regular supervision
• Build and maintain strong relationships with schools, partners, funders, and external stakeholders
• Lead on safeguarding, behaviour management, and wellbeing across all regional activity
• Support the planning and delivery of holiday programmes, career taster days, and regional events
• Monitor programme impact through accurate reporting, data collection, and evaluation
• Champion the Dallaglio RugbyWorks culture and values, modelling high standards across the team

About You

You will have at least three years’ experience delivering interventions for young people facing exclusion or other significant challenges, alongside experience leading or supporting teams within a youth work, sport, or education environment.

You will be confident building trusted relationships with young people and able to engage and support them using a trauma-informed and relationship-based approach.

We are looking for someone who is:

• Passionate about supporting young people to make positive life changes
• Experienced in delivering youth work and/or sports-based interventions
• Skilled at building partnerships with schools and external organisations
• Organised and proactive in coordinating delivery and solving problems
• A supportive leader who can motivate and develop others
• Committed to safeguarding, wellbeing, and high-quality practice

Essential Requirements

• At least 3 years’ experience delivering interventions for young people experiencing school exclusion or similar challenges
• Level 2 qualification in Sport Coaching (or equivalent)
• Level 2 Youth Work qualification (or equivalent)
• Experience of line management or team leadership
• Strong communication and relationship-building skills
• Full UK driving licence and access to a car
• Flexibility to travel daily across the region and work occasional evenings

Role Purpose

The Coordinator role provides high-quality operational, administrative and coordination support across central services ensuring process efficiency, excellent stakeholder engagement, accurate data management and seamless delivery of organisational activity.

 Key Responsibilities

 1. Operational & Administrative Support

 · Act as first point of contact for enquiries via phone, email, or digital platforms, providing accurate information and escalating where required.

· Manage shared inboxes and enquiry channels, ensuring timely, high-quality responses.

· Maintain accurate records in central relationship management (CRM) systems and specialist databases (e.g., qualifications, membership, orders).

· Support cyclical operational activities such as membership renewals, insurance processes, annual returns and coach qualification tracking.

· Support with provision of data for analysis and insight

· Administer internal systems including intranet content, document repositories and online resources.

· Support fulfilment or group orders in a timely manner, liaising with suppliers to maintain stock levels and ensuring high quality of customer care and support.

· Assist with planning and delivery of national events, training days, workshops and webinars, including coordination of attendees, materials and general logistics..

2. Project & Process Coordination

· Provide end-to-end project support to central teams, including scheduling, documentation, tracking and reporting.

· Assist in implementation and evaluation of processes, governance requirements, compliance tasks and ongoing operational improvements.

· Support onboarding processes (e.g., new groups and centres, coaches, volunteers) and support closures or transitions where relevant.

3. Stakeholder & Customer Service

· Deliver clear, professional guidance to groups, coaches, volunteers and the public on operational matters including governance, health & safety, training and policies.

· Identify themes in enquiries and provide feedback to enhance organisational guidance, processes and communication.

4. General

· Undertake such other duties as the line manager shall from time to time determine

· Demonstrate the values and cultural aspirations of RDA in all work.

· Ensure due consideration is always given to our charitable aims and objectives and that this is demonstrated in all activities.

Person Specification

Essential

· Strong administrative and organisational skills with experience managing multiple priorities

· Excellent customer service and communication skills, including via phone, email and digital channels

· High attention to detail and accuracy, particularly in data handling

· Proven ability to deliver against deadlines and service standards

· High computer literacy, including MS Office 365 and CRM/databases

· Ability to use initiative, problem-solve and identify opportunities to improve processes

· Comfortable working in a busy, multi-functional team

· Empathy with RDA’s values, aims and approach

Desirable

· Experience supporting governance, compliance or operational procedures

· Experience with Salesforce, WordPress or other CRM/content systems

· Experience managing stock, orders, or supplier relationships

· Familiarity with training/qualification pathways or membership administration

· Experience working with volunteers or in a volunteer-led environment

· Understanding of disability, equestrian context or charity operations

This is a grant funded role, fixed term for two years, with the opportunity for conversion to a permanent role should funding allow.

Main Purpose of the Role:

To provide proactive, emotional, and practical support to families and individuals affected by Duchenne Muscular Dystrophy (DMD) across Scotland. The role will focus on early engagement, wellbeing assessment, community building, and delivery of workshops and events, while ensuring accurate tracking of support outcomes and data.  
 
The successful candidate will also lead on support for young people living with Duchenne during 2 key transition points (primary to secondary school stage and moving into adulthood). They will work closely with the England-based Transitions Coordinator to deliver a joined-up programme of support across the UK. 

Specific Tasks:

1. Proactive Family Support 

• Initiate contact with newly registered families within agreed timeframes (email within 3 working days, call within 7–10 working days) 

• Contact to be made to all registered Action Duchenne members, knows to us in Scotland, to ensure the current support offer is clear  

• Provide ongoing support tailored to individual needs, including emotional wellbeing, physical health, housing, financial security, self-esteem and respect, decision-making, social engagement, quality of life, and access to care 

• Use the Action Duchenne Assessment Form and Action Plan to identify and respond to areas of concern 

2. Transitions Support 

· Lead transition support across all nations, with a focus on Scotland, for children and young people facing key life changes, including: 

· Moving between educational settings such as primary to secondary 

· Transitioning from paediatric to adult health services 

· Changes in mobility and independence (e.g. transitioning to using powerchairs)

· You will lead, but expected to work collaboratively with the England-based Transition Coordinator to ensure consistency and continuity of support across the UK 

· Develop resources, guidance, and workshops to support families through transitions 

3. Wellbeing Tracking and Outcome Measurement 

· Administer wellbeing questionnaires and record scores across key domains (e.g. physical health, emotional wellbeing, financial security) 

· Collaborate with families to co-create action plans and track progress 

· Ensure all data is entered into CRM (E-Tapestry or similar) within the allotted timeframe, i.e. immediately after or during the call. 

4. Community Engagement and Event Delivery 

· Organise and deliver regional meetups (minimum one per quarter) 

· Facilitate support groups (virtual and in-person) for parents, young people, and extended family 

· Support delivery of workshops and events aligned with programme schedule (e.g. music, life skills, employability) 

5. Stakeholder Collaboration 

· Liaise with external organisations including NHS care advisors and clinics, local authorities, counselling services, and other charities 

· Represent Action Duchenne in Scotland and build relationships with local networks 

6. Administration and Reporting 

· Maintain accurate records of all interactions and support provided 

· Contribute to quarterly reporting on activity delivery, capacity utilisation, and family impact 

· Support development of CRM processes and service delivery improvements 

7. Key Performance Indicators (KPIs): 

· New contact acknowledgement email: within 3 working days 

· New contact follow-up call: within 7–10 working days 

· Families contacted per week: 12–15 hours of direct contact 

· Regional meetups: 1 per quarter 

· Support groups delivered: 9–12 per year 

· CRM data entry: within 24 hours of interaction 

· Family outcomes tracked: via wellbeing questionnaire and action plan 

· Transition support delivered: tracked through engagement, resources, and feedback 

NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.

Please find below the job specification, including required skills and qualifications.

The Basics

• Salary: £28,000 – £34,000 depending on experience
• Reporting to: Programme Manager
• Location: Luton & Stevenage, with daily travel across the region and some home working
• Hours: Full time, 37.5 hours per week (including up to 2 evenings per week until 7pm)

We are a place-based organisation and are keen to build a team rooted in the communities we serve. We are therefore looking for someone who lives in or in commutable distance of Luton/Stevenage.

Our Application Process

The deadline for applications to this role is 5pm on Tuesday 9th June.

Interviews for our delivery team involve a first interview held via teams and a practical interview which is in person at one of our delivery sites.

About the Role

The Senior Programme Coordinator is a skilled practitioner who leads by example, delivering high-quality interventions to young people while providing day-to-day oversight of regional delivery, with support from the Programme Manager.

This role combines hands-on delivery with operational coordination, team leadership, and partnership management. You will play a key role in ensuring programmes are delivered safely, effectively, and to a consistently high standard across schools, alternative provisions, and community settings.

Alongside direct delivery, you will coordinate regional timetables and logistics, line manage and support delivery staff, and build strong relationships with schools, partners, funders, and stakeholders across the region.

This is a varied and rewarding role suited to someone who is passionate about supporting young people experiencing school exclusion or other challenging circumstances, while also leading and developing a team to achieve meaningful outcomes.

Key Responsibilities

• Deliver high-quality interventions for young people in schools, alternative provisions, and community settings
• Coordinate regional delivery timetables, staffing, and logistics to ensure smooth programme delivery
• Line manage and support regional delivery staff through coaching, mentoring, and regular supervision
• Build and maintain strong relationships with schools, partners, funders, and external stakeholders
• Lead on safeguarding, behaviour management, and wellbeing across all regional activity
• Support the planning and delivery of holiday programmes, career taster days, and regional events
• Monitor programme impact through accurate reporting, data collection, and evaluation
• Champion the Dallaglio RugbyWorks culture and values, modelling high standards across the team

About You

You will have at least three years’ experience delivering interventions for young people facing exclusion or other significant challenges, alongside experience leading or supporting teams within a youth work, sport, or education environment.

You will be confident building trusted relationships with young people and able to engage and support them using a trauma-informed and relationship-based approach.

We are looking for someone who is:

• Passionate about supporting young people to make positive life changes
• Experienced in delivering youth work and/or sports-based interventions
• Skilled at building partnerships with schools and external organisations
• Organised and proactive in coordinating delivery and solving problems
• A supportive leader who can motivate and develop others
• Committed to safeguarding, wellbeing, and high-quality practice

Essential Requirements

• At least 3 years’ experience delivering interventions for young people experiencing school exclusion or similar challenges
• Level 2 qualification in Sport Coaching (or equivalent)
• Level 2 Youth Work qualification (or equivalent)
• Experience of line management or team leadership
• Strong communication and relationship-building skills
• Full UK driving licence and access to a car
• Flexibility to travel daily across the region and work occasional evenings

The LJS Community Care Co-ordinator is central to/at the heart of the care and advice provided to our members of all ages, where needed.

We are seeking someone who is confident in communicating with a range of people across generations, and empathising with those in stressful situations. Experience of working with volunteers, being motivated to help solve problems and alleviate difficulties, and familiarity with Social Services and Jewish community services are primary attributes.

Liaising with our Rabbis and lead volunteers to provide advice and help to members, preparing casework supervision, and maintaining communication with Social Services, appropriate charities and agencies are central responsibilities

This is also a pivotal role in ongoing safeguarding guidance and training; working with bereaved members and their families together with the Rabbis and the Synagogue Bereavement Support Team; and the training and support needs for LJS volunteers.

This significant role is supported by a part-time administrator and the LJS Community Care Committee.

The Liberal Jewish Synagogue is a large, vibrant, inclusive and diverse community in London. With 1,800+ members, the LJS is the longest established Liberal synagogue in the UK and one of the leading synagogues within the Movement for Progressive Judaism.

This role is subject to an enhanced DBS (Disclosure and Barring Service) check.

We are looking for an organised individual to support the delivery and growth of the mass participation events programme by providing high-quality stewardship to supporters and effective administrative support to the team. The role will contribute to achieving participant and income targets by ensuring an excellent supporter experience. 

This is an exciting time to join The Christie charity as we embark on a period of transformational growth with the launch of key capital appeals enabling us to see a real step change in our income. We are looking for dynamic individuals to join our successful fundraising team at this exciting time. The mass participation events team is a group of forward thinking individuals who are looking for an organised and efficient individual to join their team.