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Project and Engagement Coordinator
Job Title: Project and Engagement Coordinator
Location: Shropshire and Telford & Wrekin / county-wide community-based role
Responsible to: Head of Operations and Service at Stay
Responsible for: Intensive Support Workers and associated delivery
Hours: 37.5 hours per week
Contract: Fixed term, linked to project funding
Salary: £32,103 Per Annum
Base: Hosted by Stay, with travel across Shropshire and Telford & Wrekin as required
Job Purpose
The Project and Engagement Coordinator will play a central role in the implementation, coordination and day-to-day delivery of the Partners for Change project. Hosted by Stay and working across the wider partnership, the postholder will help ensure that the project delivers a high-quality, joined-up, trauma-informed and person-centred response to homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis across Shropshire and Telford & Wrekin.
This is both an operational and strategic role. The postholder will coordinate activity across partners, support delivery against agreed outputs and outcomes, manage data and reporting requirements, and help maintain strong communication, consistency and shared practice across the project.
A key part of the role will be the direct line management and operational oversight of the Intensive Support Workers. The Project and Engagement Coordinator will provide leadership, supervision, caseload oversight, quality assurance and day-to-day guidance to the Intensive Support Worker team, ensuring that support is well coordinated, responsive, safe and effective.
The role will also lead on engagement activity linked to the project, including partnership working, community engagement, peer support approaches, co-production, service development and the promotion of client voice. The postholder will help act as the operational bridge between frontline delivery, partner coordination, and project performance.
Key Responsibilities
1. Project Coordination and Delivery
- Coordinate the day-to-day implementation of the Partners for Change project across the partnership.
· Support the effective delivery of a county-wide, joined-up service for people experiencing homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis.
- Help ensure that project activity remains aligned with agreed aims, outputs, outcomes, funding requirements, and partnership commitments.
- Monitor progress across key areas of delivery and identify issues, risks, gaps, or delays requiring action.
- Work closely with partner organisations to support consistent and coordinated operational practice.
- Help maintain clear communication between delivery partners to ensure a seamless and person-centred service offer.
- Support the practical organisation of meetings, delivery planning, shared actions and follow-up tasks across the partnership.
2. Line Management of Intensive Support Workers
· Provide direct line management to the Intensive Support Workers employed as part of the project.
· Offer day-to-day leadership, supervision, support and guidance to Intensive Support Workers delivering community-based interventions.
- Allocate and oversee caseloads, areas of work and priorities to ensure an effective, safe and balanced outreach response.
- Monitor staff workload, performance, wellbeing and professional development.
- Carry out regular one-to-one supervision, case discussions, support reviews and appraisal processes in line with organisational policy.
- Provide reflective practice support and help staff respond effectively to challenging, complex and high-risk situations.
- Promote consistent standards of trauma-informed, person-centred, strengths-based and professionally accountable practice.
· Support induction, training, development and ongoing quality improvement within the Intensive Support Worker team.
- Ensure outreach delivery is well coordinated and responsive to both urgent need and planned support.
3. Oversight of Outreach Delivery
- Oversee the operational delivery of intensive outreach support across Shropshire and Telford & Wrekin.
- Ensure outreach activity is targeted appropriately towards people who are rough sleeping, homeless, at risk of homelessness, in crisis, excluded from services, or experiencing multiple disadvantage.
· Ensure support is accessible and responsive for people experiencing multiple disadvantage and for those in crisis, including individuals who may face barriers to engagement with mainstream services.
- Support the team to deliver holistic assessments, support plans, urgent interventions, advocacy, referrals, and warm handovers.
- Monitor outreach caseloads, client journeys, and support outcomes to help ensure effective and timely intervention.
- Help identify patterns of need, service gaps and barriers to engagement, and respond to these through operational planning and partnership discussion.
- Promote high standards of client engagement, safeguarding practice, risk management, professional boundaries and record keeping.
- Provide additional support or escalation where cases are particularly complex, high risk or blocked.
4. Partnership Working and Multi-Agency Coordination
- Act as a key operational link between Stay, The Shrewsbury Ark, KiP and other external stakeholders.
- Build and maintain positive working relationships with local authorities, housing providers, health services, voluntary organisations and community groups.
- Contribute to a coordinated county-wide response by supporting shared planning, communication and problem solving across agencies.
- Attend and contribute to partnership meetings, case coordination meetings, strategy discussions and service development forums.
- Help ensure that referrals, pathways and inter-agency communication are clear, effective and person-centred.
- Work collaboratively to reduce duplication, close gaps between services and improve continuity of support for clients.
5. Monitoring, Data and Reporting
- Oversee the collection, recording and monitoring of project activity, outputs and outcomes.
- Support the effective use of shared case management and reporting systems, including In-Form or other agreed systems.
· Check that Intensive Support Workers and relevant project partners maintain timely, accurate and high-quality records.
- Collate data, narrative updates, case studies and evidence of impact for internal monitoring and external reporting.
- Contribute to reports for funders, managers, trustees and partnership governance arrangements as required.
- Monitor progress against targets and help identify where corrective action or additional support is needed.
- Support a culture of evidence-led delivery, accountability and continuous learning.
6. Client and Community Engagement and Volunteering
· Lead community engagement activities to raise awareness of homelessness and rough sleeping.
· Build relationships with local communities, stakeholders, schools, faith groups, businesses, and partner agencies.
· Support the development of communications, events, and engagement opportunities that promote the project and encourage community involvement.
· Help coordinate volunteer involvement, including supporting recruitment, induction, and ongoing engagement in partnership with delivery teams.
· Contribute to wider service development, co-production, and tenancy-readiness activities to strengthen the overall partnership offer.
7. Service Development and Quality Improvement
- Contribute to the ongoing development and improvement of the project model and operational practice.
- Support the development and facilitation of co-production opportunities, ensuring people with lived experience are involved in service planning, feedback, and continuous improvement of the project.
- Identify learning from delivery, feedback, case trends and data, and use this to inform service improvement.
- Support consistency in standards, approaches and quality across partners where possible.
- Help embed trauma-informed, anti-discriminatory, inclusive and psychologically informed ways of working.
- Contribute to shared learning opportunities, best-practice sessions and reflective discussions across the partnership.
- Support innovation and practical problem solving in response to emerging needs or operational challenges.
8. Safeguarding, Risk and Compliance
- Take responsibility for safeguarding practice within the scope of the role, ensuring concerns are identified, recorded and escalated appropriately.
· Support Intensive Support Workers to assess and manage risk in relation to rough sleeping, self-neglect, exploitation, poor mental health, substance use, domestic abuse and other forms of vulnerability.
- Ensure lone working, health and safety, confidentiality, information sharing and data protection procedures are followed consistently.
- Promote safe working practice for staff delivering outreach in community settings and high-risk environments.
- Contribute to incident review, learning and service response where safeguarding or serious concerns arise.
- Maintain clear accountability, professional boundaries and lawful information handling at all times.
9. Communication and Representation
- Act as a professional and credible representative of the project and host organisation in meetings, networks and partnership settings.
- Communicate clearly and constructively with colleagues, clients, partners and stakeholders.
- Support internal and external communication relating to project activity, engagement and impact.
- Help ensure that information shared across the partnership is timely, accurate and useful for delivery.
- Contribute to presentations, briefings, updates and promotional materials as required.
General Duties
- Work at all times in line with the organisation’s mission, values, policies, and procedures.
- Promote equality, diversity, dignity, and inclusion in all aspects of the role.
- Undertake any other reasonable duties consistent with the nature and level of the post.
- Travel across Shropshire and Telford & Wrekin and work flexibly in response to project needs.
Person Specification
Essential
- Experience of coordinating projects, services or multi-agency work in a housing, homelessness, community, health, social care or voluntary sector setting.
- Experience of supporting or managing staff in a frontline service environment.
- Experience of working with people who are homeless, at risk of homelessness, or affected by multiple disadvantage.
· Experience of working with people in crisis and those facing multiple disadvantage, including individuals who may be excluded from or unable to engage with mainstream services.
- Strong understanding of trauma-informed, person-centred and strengths-based practice.
- Experience of partnership working and building effective relationships across organisations and sectors.
- Ability to coordinate operational delivery, manage competing priorities and maintain oversight of multiple workstreams.
- Experience of case oversight, support planning, referrals, safeguarding and risk management.
- Experience of monitoring performance, maintaining records and contributing to reporting requirements.
- Strong organisational, communication and interpersonal skills.
- Ability to lead with clarity, empathy and accountability.
- Good IT and data management skills, including confidence using case management or monitoring systems.
- Ability to travel across the county and work flexibly as required.
Desirable
- Experience of managing outreach or community-based support services.
- Knowledge of homelessness systems, housing pathways and local authority processes.
- Experience of working within funded projects with outputs, outcomes and reporting requirements.
- Experience of co-production, peer support, service-user engagement or community engagement.
- Experience of using In-Form or similar client record / case management systems.
- Knowledge of the challenges affecting people with no recourse to public funds, substance use needs, mental health needs or neurodiversity.
- Full driving licence and access to transport, where required for the role.
Key Skills and Attributes
- Strong leadership and coordination skills
- Calm, organised and solution-focused approach
- Compassionate, professional and non-judgemental manner
- Ability to motivate, support and develop staff
- Strong partnership and relationship-building skills
- Commitment to high-quality, inclusive and trauma-informed practice
· Ability to engage effectively with people in crisis and those experiencing multiple disadvantage, including individuals who may face barriers to accessing mainstream services.
- Confidence in handling complexity, challenge and change
- Ability to balance strategic oversight with practical operational delivery
Additional Information
This role combines project coordination, staff management, partnership working and frontline service oversight. It requires a flexible, organised and relationship-based approach, with the ability to work across organisational boundaries and support both strategic delivery and day-to-day operational practice.
The postholder will be expected to work with people experiencing crisis, exclusion and multiple disadvantage, and to support staff working in complex community settings.
The role is subject to satisfactory references and an enhanced DBS check where required.
The client requests no contact from agencies or media sales.
Thank you!
Service Coordinator
Dot Dot Dot is a social enterprise which allows people who do brilliant voluntary work to live in buildings that would otherwise be empty. We provide good, inexpensive housing to people who make a difference, we protect buildings for their owners, and we contribute to communities. Everyone wins.
We are looking for an effective, organised and socially minded person to join our services team as a Service Coordinator. You will be at the heart of our business, directly coordinating and delivering our service to guardians and to property owners. Supported by experienced managers and, making use of a field team and other operational support, you will deliver work across our diverse portfolio.
As well as the opportunity to see your work making a tangible difference, in this role you will benefit from a friendly work environment, a competitive salary and terms of employment which aim to support a good work-life balance.
The fundamentals of this role
Manage guardians
- Ensure guardians meet our criteria and ready for life as a guardian.
- Manage the guardian sign-up and move-in process.
- Be the main point of contact for guardians.
- Liaise with guardians to resolve any issues or concerns, e.g. poor conduct, licence breaches or vulnerability concerns.
- Work closely with guardians when they need to move on from Dot Dot Dot properties.
- Draw on data to gain insight into guardians and to guide support or interventions as required.
- Coordinate or assist with events, partnerships and other activities to promote volunteering and/or community engagement.
- Collaborate with colleagues to ensure repairs are properly reported and dealt with.
- Collaborate with colleagues to fill voids quickly with suitable guardians.
Manage properties
- Collaborate with colleagues ensure that properties are monitored, set up and managed in line with internal standards, client requirements and any relevant licensing or regulatory standards.
- Organise, monitor and manage the handback of properties to clients, ensuring guardian and client relationships are managed professionally and effectively.
- Monitor budgets and spending on property issues, to make good choices about spending and to inform budget planning and risk management.
- Collaborate with clients on property repairs, major works or other issues.
- Provide clients with reports and information about their property as required.
Provide excellent client service
- Liaise closely with clients (building owners) to understand their needs and to keep them updated and informed about our work.
- Build strong day-to-day relationships with client contacts, working in a collaborative and service- focused way.
- Understand our client agreements and ensure that our service delivery meets the unique requirements of each contract.
- Identify opportunities to add value for our clients, encouraging the best social and financial value for all parties.
About you
- You’re likely to be able to demonstrate experience of, or aptitude for, much of the following:
- Interest in our mission and values as an organisation.
- Confidence in and enthusiasm for meeting people, with good interpersonal skills and a friendly, professional manner.
- Resourceful, proactive and hands-on approach - the service coordinator will experience new places, people and challenges and the ability to find practical solutions or seek out advice is critical.
- Organisation and good attention to detail - someone who prepares in advance for tasks and ensures that every detail is properly addressed.
- Ability to prioritise workload and efficiently manage diary to achieve results and meet deadlines.
- Responsibility and trustworthiness - able to take responsibility for the safety and security of people and buildings.
- Self confident and practical, ready to make decisions and use judgement in a wide variety of contexts, places and situations.
Take a look at our website for further information about this role and the work we do.
Non Charity Employer
11 - 20
Dot Dot Dot is a social enterprise that turns properties which would otherwise stand empty into inexpensive homes.
The client requests no contact from agencies or media sales.
Thank you!
Job Summary
Z House is an exciting project run by Caring in Bristol, opening in July 2024. It provides emergency short-term accommodation for 18 – 25-year-olds in housing crisis, which is supplemented by daytime support to help people move on to sustainable and appropriate accommodation.
Based in St Pauls, Z house fosters a safe and supportive environment where 4 young people can stay in the Night Shelter at a time until they obtain suitable accommodation.This Role is for 4 Nights a Week, Monday to Thursday, involving a mix of both Waking and Sleep-in hours.
Sometimes working alongside a volunteer, you will be responsible for providing a safe space, listening ear and support for young people using the service.
The role involves starting at 20:30, supporting our young people to settle for the evening before your sleep-in shift from 11:30pm until 07:30 am, in the morning you’ll support the young people and our volunteers with Breakfast and room changeover for the day, finishing your shift at 08.30am.
Shift Times Activity
20.30 – 23.30 Waking
23.30 – 07.30 Sleeping (dedicated night worker room with shower)
07.30 - 08:30 Waking
Key responsibilities
Housing management
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Sign up and induct young people arriving outside of normal working hours
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Ensure the health, safety and security of the building, colleagues, residents, and visitors; taking reasonable care to protect yourself and all other persons, complying with health and safety legislation and procedures; seek guidance as necessary and highlight any significant deficiencies to a senior colleague
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Carry out any required health and safety, housing management, risk management, etc. monitoring, keeping accurate and complete records throughout.
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Identify and report defects in the buildings, furniture, and equipment to promote a safe working environment in line with Health and Safety, following relevant procedures to remedy all defects.
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Contribute to the upkeep of services, ensuring young people’s rooms, communal and colleague areas are well maintained, serviced, safe and clean; maintain accurate and complete records. Supporting Young People
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Assisting Young people to achieve positive outcomes including stated support plan goals, liaising with internal and external colleagues/organisations as required.
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Respond to requests and issues from young people, continually assessing housing needs and risks.
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Provide support and guidance for young people as appropriate
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Promote the participation and involvement of young people within and outside the organisation to elevate users’ voice in the delivery of the Z House service.
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Ensure all relevant records (including case-notes, safeguarding, incident, and other logs) are completed for all shifts.
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Providing detailed handover notes for the Young People in the shelter
Volunteer support
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To support and provide guidance to volunteers who will sometimes partner you on shift
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To be the point of contact for volunteers if they need to raise any concerns
Other
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You will be one part of a two-person Night Support Team, so communication and detailed recording of information is necessary for the team to deliver a high level of support to young people safely and effectively
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Ensure all shift tasks and processes are completed satisfactorily, including a comprehensive handover for the Z House Coordinator.
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Safeguard the welfare of children, young people, and adults at risk, working within Caring in Bristol’s safeguarding policies, Southwest Child Protection Procedures, and local procedures for safeguarding adults at risk.
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Carry out day-to-day administrative functions to ensure that all records and files are maintained and stored securely in line with the Data Protection legislation.
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Provide a diverse and culturally sensitive service, ensuring that anti-discriminatory practice and equality of opportunity are promoted within all aspects of Caring in Bristol’s services. The list of tasks is not exclusive, and duties may be varied from time to time, with the job description being subject to review and periodic amendments.
Personal Specification
We expect you to meet most of these criteria. However, we don’t expect you to meet every point and welcome applicants with transferrable skills and an ability to apply themselves in a new context.
Essential
• A desire and willingness to learn about the effects that experiencing homelessness have on young people in our city
• A willingness to learn and uphold Caring in Bristol’s safeguarding Policies and Procedures
• Ability to listen to and communicate effectively with young people.
• Able to record case notes accurately and clearly and safely handle data in line with Caring in Bristol’s GDPR policies
• Ability to remain calm in a crisis with the skills to deal with incidents or urgent situations safely and pragmatically
• Able to work with vulnerable people, operating with sensitivity as well as assertiveness maintaining professional boundaries
• A high attention to detail for health and safety issues
• High standards of cleanliness and housekeeping
• Effective communicator
Desirable
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Experience of working with vulnerable young people
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Experience of working with people from overrepresented communities in homelessness statistics such as those who identify as a part of the LGBTQ+ community, Young people who are experiencing displacement and those who are part of ethnically and culturally diverse communities
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Experience working in supported accommodation
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Be able to demonstrate understanding of safeguarding principles and practice.
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Experience of working alongside and guiding volunteers with an understanding of how to do this effectively
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Flexible problem solver, reliable and good at timekeeping
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Have a willingness to uphold Caring in Bristol’s values and work towards our overall mission
The client requests no contact from agencies or media sales.
Thank you!
Job Title: Events & Facilities Coordinator, St Swithuns
Duration: Permanent
Hours: 21.6 hours (0.6 FTE) hours net per week, to be worked over 3 to 4 days, including some weekend and evening work
Salary: £15,180 (£25,300 FTE) per annum, plus pension and benefits
Location:St Swithun’s Church, Worcester
About St Swithun’s, Worcester
St Swithun’s has undergone a multi-million-pound conservation and repair, followed by the very successful delivery of funded events and activities over the past few years. Following the conclusion of this funded period, we’re focused on keeping the doors of this fantastic and versatile space open for the community and external organisers.
Overall job purpose
The Site Coordinator will be solely responsible for delivering events at this stunning Grade I listed church. From the initial enquiry through to final delivery, they will oversee the planning and coordination of third-party hires, ensuring every detail is handled with care and precision while providing seamless and functional hires of this wonderful historical building. Working alone, the Site Coordinator will ensure there is continued access to the building for community groups and hirers, whilst overseeing all aspects of the day to day administration of the venue; This includes site operations, record keeping, event management, hire marketing and site presentation.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 9am on Monday 22nd June 2026. The familiarisation dates will be Friday 3rd and Monday 6th July 2026.
The interviews will take place in Worcester on Tuesday 7th July 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Thank you!
Job Title: Volunteer Coordinator
Salary £26,734
Are you a people person and do you want to use your skills to help put nature into recovery in Gloucestershire? We are looking for an excellent communicator with experience of working with and coordinating volunteers to join our team.
You will be passionate about the natural world and supporting people to develop and utilise their skills, whilst also being a great team working and having excellent IT skills.
For full details please see the Job Description.
No agencies.
We aim to be an equal opportunity employer and are determined to ensure that no applicant or employee receives less favourable treatment.
The client requests no contact from agencies or media sales.
Thank you!
About the role:
Porchlight is dedicated to supporting people facing homelessness, poor mental health, and poverty. Our donors are at the heart of everything we do, and we are looking for a strategic and visionary Supporter Development Manager to lead our individual giving and legacy programmes at a pivotal moment for the charity.
While you will be based at our Canterbury office (with a required attendance of every Tuesday to collaborate with the team), you will also benefit from our hybrid working policy.
You will lead on understanding our audiences and developing compelling donor journeys that build long-term, sustainable relationships. You will provide essential leadership, overseeing the individual giving budget and KPIs while line-managing the Senior Individual Giving Officer and Data Co-ordinator to ensure the highest standards of donor care. You will also play a vital role in planning and delivering bold, multi-channel campaigns that generate essential income, grow our donor base and bring our cause to life.
Working closely with the wider Fundraising and Communications teams, you will act as a spokesperson for our mission, turning data-driven insights into impactful action. Whether you are designing a new fundraising product, overseeing campaign performance reports, or ensuring our database management meets the highest regulatory standards, your work will directly empower our supporters to help us change lives.
The role requires:
- Managerial and Fundraising Expertise: You have a minimum of three years’ experience in a project management or direct line-management role, with a proven track record of meeting financial targets and KPIs.
- Administrative and Analytical Excellence: You are confident using digital tools (Word, Excel, Outlook) and CRM systems like Raiser’s Edge to manage complex data, track campaign activity, and ensure compliance with GDPR and Gift Aid regulations.
- Strategically-Minded and Creative: You have a strong understanding of donor journeys, digital marketing channels, and how to create products and messages that inspire long-term loyalty.
- Organised and Adaptable: You excel at managing multiple projects simultaneously and are willing to work flexibly, including occasional unsocial hours, to support fundraising initiatives and events.
- Impact Reporting: Using the Raiser’s Edge database to track progress against KPIs, manage donor data hygiene, and ensure every supporter is thanked personally.
Role details:
Working pattern: 9am to 5pm Monday to Friday with some flexibility required.
Location type: On-site / hybrid working.
Contract type: Permanent, 37.5 hours per week
Interview date: 8th June 2026
Registered Charity
101 - 500
A safe home, better life and fairer future for everyone.
The client requests no contact from agencies or media sales.
Thank you!
About the role
We are recruiting a Van Peer Coordinator to support our Hepatitis C peer project in the Oxford & Thames Valley area. This role involves driving a van across the region and working with people affected by substance use and hepatitis C.
Peers use their lived experience to raise awareness of hepatitis C, reduce stigma, and help people access testing and treatment.
About you
You will:
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Be confident driving a van and travelling long distances
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Have experience working with people affected by substance misuse
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Have lived experience of hepatitis C, or experience supporting someone who has
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Be reliable, compassionate, and well organised
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Have good communication skills
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Hold a clean driving licence (essential)
What you’ll do
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Recruit and support volunteer peers
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Work with NHS hepatitis C teams, drug and alcohol services, and homelessness services
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Coordinate education sessions and community-based hepatitis C testing
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Support people into hepatitis C treatment and ongoing care
This role requires regular travel across Oxford & Thames Valley.
How to apply
The closing date for applications is midnight, 7th June 2026.
Registered Charity
51 - 100
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Outreach Coordinator (Families and Patients, all ages 0-25)
HOURS OF WORK: 24 or 32 hours per week £27,500 FTE – Actual Salary = 24h £16,500 PA / 32h £22,000
PLACE OF WORK: ECHO charity Office, 1 Royal Street, London SE1 7LL, Office & hospital-based Evelina London Children’s Hospital, with some community
Days of Work: Mandatory Monday team day & Thursday will be an 8 pm finish. Actual days/hours to be agreed.
RESPONSIBLE TO: People and Impact Lead
TYPE OF CONTRACT: 2 years
BENEFITS INCLUDE 25 days annual leave (pro rata) increasing to 28 in service, winter shopping day off, workplace pension & flexible working
ECHO’s Outreach Coordinator will provide support to families of children and young people aged 0-25 affected by CHD (Congenital Heart Disease) and patients.
This role will have around 20% of time to focus on finding out the needs of 18-25 patients, parents, and siblings, and developing support and information for them.
We are an independent charity who support families treated by the Evelina, London & Royal Brompton, and Harefield hospital networks, and the CHD network of 47 local hospitals, and are based close to the Evelina London Children’s Hosptial.
Can you… work in a hospital environment, on the phone, and online; plan visits or events such as a zoo trip or a party; support children, young people, and families through diagnosis, treatment, care, and, at times, the loss of a child; and provide needs-led emotional, social, and practical support to children with heart conditions, their siblings, parents, and carers?
Can you also research the needs of 18–25-year-olds, develop peer support and programmes for them, and deliver this on a small budget with patient and carer input throughout?
This role provides high-quality emotional, social, and practical support to children with heart conditions, their siblings, parents, and carers, from birth to 25 years. You will deliver 1-to-1 outreach in the hospital and the community, lead play and wellbeing activities, and maintain a visiting programme across children’s departments, including PICU, Cardiac, and NICU. 20% of your focus is supporting young people aged 18–25, identifying their needs, assessing numbers, and developing peer support programmes. The role also involves creating resources and accurate information for families, offering guidance for those facing bereavement or loss, promoting wellbeing across hospitals and networks, planning events, contributing to closed social media groups, maintaining records, and capturing impact through case studies and testimonials.
You will embrace our database, AI, and tools that can support families and our small charity to make a bigger impact.
You will have experience of working in emotionally demanding situations, be dedicated to supporting people, and be able to guide families through the impact of medical diagnosis, treatment, and bereavement with compassion and understanding.
Support
- Provide a safe space for families, in person, online, and on the phone
- Provide support to children, young people, and parents/carers affected by CHD from diagnosis to adult
- Research the support needs of younger adults, from 18 – 25 years across the CHD community, including patients, siblings/young carers, and parents/carers.
- Ensure EDI is a primary focus for ECHO – help us ensure everyone can access our services
- Be there from diagnosis throughout childhood – work with our Youth Worker & Families and Volunteer Coordinator to ensure our families are supported
- Create ways to utilise the ECHO database to understand our own membershipsProvide information and support to families of children with heart conditions and those with additional needs
- Review and upgrade information for families, build strong relationships with referrers by attending meetings, providing talks and outreach across the network hospitals, delivering paediatric Cardiology services via Evelina London and the Royal Brompton
- Seek to offer support services to families treated locally in network hospitals – Annual mail out & visit
- Represent families throughout the community and consider the varied needs of ECHO members and how they might be included in our service offering
- Research what do young parents under 25 need, what about the needs of patients who are 18-25
- Provide fun sessions to children, young people and families
- Bringing like-minded people together, our events are a vital part of your work- some will be out of hours
Please use the link above to send us your CV and a Cover letter that demonstrates you meet the above criteria.
Closing date: 3rd June midnight
The first interview will be held online the week beginning: 8th June
With an in-person interview for shortlisted candidates at the ECHO office on 15th June.
This role will need DBS, two references, and an honorary contract with the NHS
ECHO is an equal opportunities employer and welcomes applications from everyone
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The LJS Community Care Co-ordinator is central to/at the heart of the care and advice provided to our members of all ages, where needed.
We are seeking someone who is confident in communicating with a range of people across generations, and empathising with those in stressful situations. Experience of working with volunteers, being motivated to help solve problems and alleviate difficulties, and familiarity with Social Services and Jewish community services are primary attributes.
Liaising with our Rabbis and lead volunteers to provide advice and help to members, preparing casework supervision, and maintaining communication with Social Services, appropriate charities and agencies are central responsibilities
This is also a pivotal role in ongoing safeguarding guidance and training; working with bereaved members and their families together with the Rabbis and the Synagogue Bereavement Support Team; and the training and support needs for LJS volunteers.
This significant role is supported by a part-time administrator and the LJS Community Care Committee.
The Liberal Jewish Synagogue is a large, vibrant, inclusive and diverse community in London. With 1,800+ members, the LJS is the longest established Liberal synagogue in the UK and one of the leading synagogues within the Movement for Progressive Judaism.
This role is subject to an enhanced DBS (Disclosure and Barring Service) check.
Please send a CV and a covering letter no longer than two sides describing how you meet the job specifications.
Thank you!
Hours: 36 hours per week
Contract: 3 years fixed term
Location: Surbiton/London (with some Hybrid working)
About the Role
Lead delivery of a schools programme supporting young carers and building partnerships across education settings.
Key Responsibilities
- Deliver programme
- Build partnerships
- Train staff
- Improve outcomes
- Report impact
- Ensure safeguarding
Further information about the role can be found in the Recruitment Pack.
To apply, please complete the attached Application Form.
Closing date: Monday 15th June 2026.
Interview date: W/C 22nd June 2026.
Make a difference to Young Carers in Kingston.
Registered Charity
11 - 20
Our mission is to provide tailored information, advice and support to unpaid carers, advocating for better local services that meet their needs.
Thank you!
The Referrals Coordinator supports women seeking asylum to access Women for Refugee Women’s (WRW) activities and the wider support they need. You will often be the first person a woman speaks to at WRW, so warmth, care, and trust are central to this role.
You will oversee referrals both into and out of WRW, ensuring women are supported to move safely and confidently between services. The role combines community‑based outreach, volunteer support, and clear administrative work, as part of a supportive hybrid team.
Please note that due to the volume of applications, we are only able to respond to shortlisted candidates. We apologise for any inconvenience.
Please apply via CharityJob and submit:
• Your CV (maximum two pages), and
• A supporting statement (maximum two pages) explaining how you meet the person specification.
Application deadline: 24 May 2026, 11:59pm
We welcome applications from people with lived experience and from communities under represented in the charity sector. If you would like to apply in a different format or need reasonable adjustments at any stage of the process, please let us know.
Registered Charity
11 - 20
Women for Refugee Women supports women seeking safety in the UK to rebuild their lives and campaigns alongside them for a compassionate asylum system.
The client requests no contact from agencies or media sales.
Thank you!
Bexley Voluntary Service Council (BVSC) has been supporting the local Voluntary and Community Sector (VCS) in Bexley for over 60 years. Throughout this time, BVSC has continually evolved in response to local need, sector challenges and wider changes in public policy. Today, BVSC plays a central role in strengthening the local voluntary sector, connecting organisations, amplifying community voice and enabling organisations across Bexley to be resilient, connected, and able to provide high-quality, impactful services to residents.
Why Work for Us:
• Hybrid working
• Additional Birthday Day off
• Flexitime and TOIL
• Pension employer contribution 6%
• Two volunteering days (pro rata)
• 25 days annual leave plus bank holidays (pro rata)
• Access to the Blue Light Card
• Ongoing training and professional development opportunities
• A positive, inclusive team culture where your ideas are valued
• Enhanced maternity/paternity pay
• Employee Assistance Programme
We’re looking for a proactive and compassionate individual to help grow and support Bexley’s new Direct Payment Support Service.
In this varied role, you’ll be the first point of contact for enquiries, supporting people through the PA registration process, carrying out compliance checks, and maintaining accurate records. You’ll also help keep the PA Register up to date, monitor training compliance, and ensure residents and applicants receive clear, timely support.
You’ll work closely with our partners, respond to enquiries via phone and email, triage requests, and help match people with the right support. This is a great opportunity for someone who enjoys organisation, problem-solving and working with people from diverse backgrounds.
We’re looking for someone with strong admin and communication skills, a person-centred approach, and the ability to manage a busy workload with attention to detail.
Join us and make a real difference to people’s independence and wellbeing in Bexley.
Registered Charity
21 - 50
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
Thank you!
Global Digital Fundraising and Engagement Coordinator
Remote from the UK
Starting salary for this position is £35,604 per annum (plus contributory pension)
About MAG:
MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.
About the role:
You will join our Global Fundraising department to help us grow our income across digital channels, enabling us to reach more people affected by landmines and conflict around the world. You will drive the delivery of MAG’s digital fundraising, campaigns, and engagement activity to raise vital funds and ensure an inspiring supporter experience for our donors in the UK and US. You will take responsibility for audience growth across social and search campaigns, developing and delivering compelling content to drive action and engagement. You will strive to improve and optimise our digital activity, taking a data-driven approach to inform and implement recommendations to improve our engagement across all channels. This is a growing and high-priority area at MAG, with the ability to make a real impression on our digital engagement and contribute to our overall impact.
Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding and background checks on our website.
MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
About you:
You will be a fundraising professional with experience running digital campaigns and raising income through digital channels that expand reach, impact and income. You will be self-motivated, creative and have the ability to manage and produce digital content which drives action, while using the latest trends and developments in social media to engage with audiences. You will have excellent digital skills and the ability to build, monitor, and analyse complex data and translate this into actionable recommendations. You will have experience managing and growing online communities, including experience using a website CMS and email platforms. You will be personable and approachable, able to build relationships across all levels of the organisation as well as with external agencies and suppliers.
We’re looking for someone with:
· Experience running engagement campaigns to raise income through digital channels.
· Experience using data to analyse and optimise fundraising campaigns.
· Experience working with a website CMS and email platform.
Benefits and Further Information:
• Salary: £35,604 per annum and this increases with service.
• Pension: MAG has a salary sacrifice group personal pension plan in place, and matches employee’s contributions up to 5%.
• Leave: We recognise our staff work hard and need the appropriate time out to stay motivated. Annual Leave starts at five weeks each year and increases with service to six weeks. We also offer paid sick leave, and the amount of the entitlement increases with service. Once you’ve been with MAG for two years, you’re entitled to 13 weeks. MAG also has policies on compassionate leave, flexible working and family leave, including maternity, paternity, adoption and surrogacy leave.
• Insurance: MAG provides personal accident insurance and life assurance to all staff, as well as medical and repatriation insurance for any period spent overseas whilst working for MAG.
• Professional Subscriptions: MAG will pay for the cost of your annual subscription/membership fee for one professional body in certain circumstances.
• Employee Assistance Programme: MAG offers free access to Health Assured, a service providing 24/7 confidential support and expert advice on a wide range of issues.
This role is based in the UK, therefore, a pre-existing right to work in the UK is a requirement and MAG will not be able to sponsor visa applications. Please note that if you have not declared your right to work in the UK on your application, we will not be able to consider you for this role.
We are happy to receive flexible working and job share requests in your application. If you are applying with an existing job share partner email us at recruitment [@] maginternational [.] org for further guidance.
HOW TO APPLY
Please apply by submitting an application detailing your suitability for the role through the link below before the closing date of 31st May 2026.
Registered Charity
More than 1000
We do whatever it takes to get to a landmine before another child does.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do a job that is amazing!
We are looking for people with great energy and motivation to join our Short Breaks service which offers a chance for young people with an additional support needs or disability to have fun and take a break from daily routines, and helps families to enjoy quality time, local activities, and connections with others.
Our holiday and weekend activities give parents and carers a break while providing participants with a safe, welcoming space to have fun and receive the care they need. Our coordinators plan, arrange and deliver a programme of activities shaped around the needs of the young people, making the most of local opportunities, from heritage sites and outdoor adventures, to sports, arts and crafts, cooking, and team challenges. These sessions help children build friendships, grow in confidence, and express themselves in a fun, supportive space.
Family day activities bring families together to create special memories and enjoy time with others who share similar experiences. Coordinators develop and facilitate activity days which involve the whole family and provide opportunities to build friendships and connections with others. Activities take place at outdoor centres, local heritage sites and museums, as well as organised beach days and community centre-based workshops and activities.
Applicants should have relevant experience of working or volunteering with children and young people in education, health or social care, and have exceptional organisational and communication skills.
Full and part-time positions available, and coordinators are required to work most Saturdays. In school holiday periods, more activities take place on weekdays (instead of Saturdays), so flexibility is needed. Activities are delivered across Kent, so some travel is required.
It’s essential that applicants have their own car and preferably willing to drive a minibus (full training provided). Immediate start available.
Apply today.
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous annual leave entitlement plus bank holidays
· Carers leave
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Registered Charity
101 - 500
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London
Thank you!
ABOUT THE ROLE
- Job Title: Fundraising Coordinator
- Location: Nottingham office – minimum three days per week at the office.
- Salary: £25,000
- Permanent: 35 hours per week.
Make a real difference to life after brain injury. Join us as Headway’s Fundraising Coordinator and be part of a dynamic, forward-thinking fundraising team that raises vital funds and increases national visibility.
Headway UK– the brain injury association, supports thousands of people every year. Every 90 seconds, someone is admitted to a UK hospital with a brain injury. Brain injury can happen to anyone, of any age, at any time. The Fundraising Team raises critical funds and awareness so that everyone affected by brain injury has the support they need to live well.
WHAT YOU WILL DO:
The Fundraising Coordinator plays a central support role across the Fundraising Team, providing high-quality income, operational and stewardship support, with specialist activities for corporate, community and events fundraising.
You will:
- Be the first point of contact between fundraisers and Headway UK, helping to build initial relationships.
- Ensure effective income management working closely with the Finance Team.
- Help deliver supporter stewardship, welcoming and thanking our community, challenge events and individual supporters.
- Support the Corporate Partnerships Manager, helping with our Corporate Membership and building our new business prospect pipeline.
- Attend key events, alongside the Events Team, including at the London Marathon, London Landmarks Half Marathon, Great North Run and our Annual Awards.
- Represent Headway at community events, ensuring our supporters receive the best possible experience.
ABOUT YOU
We would love to hear from you if you have:
- Experience working in a fundraising or customer care/administration environment.
- Experience in managing queries and delivering a high standard of stewardship to all stakeholders.
- Strong organisational skills and the ability to manage multiple projects.
- Excellent communication and relationship building skills.
- Excellent numeracy skills and proficiency with Excel and similar systems.
- Understanding of fundraising principles and supporter engagement.
- Pro-active individual who likes working collaboratively.
- Proficiency in working with databases and CRM platforms.
- A commitment to safeguarding, equality, and Headway’s values
You will be joining a supportive, passionate and collaborative charity committed to improving life after brain injury.
BENEFITS
As a staff member at Headway UK you’ll have access the following range of benefits:
Financial Security -
- Competitive Salaries
- Pension - You will be automatically enrolled into the People’s Pension, with Headway contributing between 3–6% dependant on your contributions
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working – For the majority of our roles we can facilitate hybrid working.
- We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
Benefits
- ·You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
ABOUT US
Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway UK, join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.
SAFEGUARDING
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.
EQUALITY, DIVERSITY AND INCLUSION
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Thank you for your interest in Headway UK and we look forward to getting to know you!
How to apply
Closing date: 5pm on 20 May
Interview date: 3rd- 5th June.
The client requests no contact from agencies or media sales.