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Lead a space that changes young people’s lives
We’re looking for a bold, strategic and hands-on leader to take ownership of our Middlesbrough Hub — a vital community space supporting young people facing real barriers to opportunity.
As Hub Manager, you won’t just run a service. You’ll shape a high-impact environment, design programmes that change lives, and build partnerships that open doors for young people who need it most.
What you’ll do
As Hub Manager, you will:
You will play a critical role in ensuring the hub not only delivers for young people today — but is built to sustain and grow its impact over time.
Who we’re looking for
You’ll bring:
Most of all, you’ll be someone who sees potential — in people, in places, and in what’s possible
Why join us?
At the KFC Youth Foundation, we believe every young person deserves the opportunity to thrive. This role offers the chance to:
Benefits
Apply now
If you’re ready to lead a hub that makes a real difference — and help shape the future for young people in Middlesbrough — we’d love to hear from you.
Interviews
This is a two stage interview process.
For Stage 1, this will focus on your experience, leadership style and approach to delivering impact.
You can expect:
Please ensure you can be available for first round interviews online w/c 6th July
For Stage 2, This stage is designed to reflect the reality of the role and how you operate in a live environment.
You will be asked to:
This stage allows us to see how you balance strategic thinking with hands-on delivery, and how you connect with young people — a critical part of the role.
Second stage interviews will be held 4-6pm on either Monday 14thJuly, Tuesday 15th July, Friday 17th July in person and you must be available for one of these dates.
The client requests no contact from agencies or media sales.
Turn insight into impact for autistic children and young people as Ambitious about Autism's first Director of National Programmes.
Applications close at 9 a.m. Monday 29th June.
Location: Hybrid working with at least two days in the London office and able to travel on a regular basis throughout the UK as necessary.
About the organisation
Ambitious about Autism stands with autistic children and young people, championing their rights and creating opportunities across education, employment, health and community life. We educate and support hundreds of autistic children and young people directly and reach thousands more through our national programmes, employability initiatives, participation work and policy influence.
With our Ambitious Together strategy launching later this summer, we are building on our strong foundations as a service delivery organisation, and seek to play a greater role in shaping the systems that affect autistic children and young people. To deliver on this vision, we have created a new executive leadership team role: Director of National Programmes.
About the role
Reporting to the Chief Executive and sitting on the executive leadership team, the Director of National Programmes will lead the strategy, design and evolution of our national portfolio, helping Ambitious about Autism strengthen its role as a catalyst for systems change. Working at the intersection of education, policy, evidence and lived experience, you will identify opportunities to improve outcomes for autistic children and young people, influencing practice far beyond our own organisation.
You will develop innovative and scalable programme models, creating partnerships that enable successful approaches to be tested, evidenced and adopted by others. Working closely with colleagues across fundraising, external affairs and education, you will help secure the investment, partnerships and evidence needed to influence lasting change.
Who we are looking for
We are seeking a collaborative, values-led leader with a deep understanding of education systems and a passion for improving outcomes for autistic children and young people, who can turn strategic insight into practical solutions that influence policy and practice. You will have a proven track record of developing evidence-led programmes, building partnerships and driving impact, while being commercially astute, politically aware and effective in complex environments.
As a strong people leader, you will inspire teams and champion co-production, and you will be motivated by our mission to help Ambitious about Autism lead a more inclusive education system within a values-driven organisation.
Applications for this role close at 9 a.m. Monday 29th June.
For further information about the role and to register your interest, please visit the Peridot Partners page and contact our advising consultants.
We stand with autistic children and young people, champion their rights and create opportunities.
Location: Hybrid, one day a week in the London office (Borough)
Salary: £75,000-80,000 per annum
Contract: Permanent, full-time role - Spinal Research operate a 4-day/32 hour week
Spinal Research is seeking an exceptional Director of Research & Innovation to help shape the future of spinal cord injury research. The organisation exists to fund the research that will cure paralysis. This appointment comes at a pivotal stage as scientific advances in spinal stimulation, neurotechnology and rehabilitation move closer to real-world application, bringing renewed hope to people living with paralysis.
For over 40 years, Spinal Research has been the UK's leading charity dedicated to funding medical research into spinal cord injury, moving the global conversation from "if" paralysis can be treated to "when". With the first function-restoring therapies designed and licensed for spinal cord injuries now becoming available in the UK, this position will directly drive the next chapter of the charity's mission.
Reporting to the CEO and joining the Senior Leadership Team, the Director of Research & Innovation will play a central role in reviewing, influencing and driving forward our established scientific and innovation strategy. The successful candidate will lead a diverse portfolio spanning discovery science, translational research, clinical development and neurotechnology, ensuring investment decisions are guided by strong scientific insight and a clear view of patient impact.
Crucially, the role involves building meaningful collaborations across academia, healthcare, industry and philanthropy to accelerate the delivery of treatments. The Director will also lead the establishment of a new Scientific Advisory function, recruiting world-class experts to guide the portfolio, while collaborating with fundraising and communications teams to bring scientific insights to life for major donors.
The ideal candidate will have a proven track record of developing complex research programmes and navigating the wider life sciences ecosystem. This position demands the ability to critically appraise scientific data, translate it into compelling narratives for non-specialist audiences, and collaboratively drive promising ideas into tangible patient outcomes.
For a leader with the strategic ambition and the drive to play a central role in turning scientific progress into life-changing reality, this role offers an extraordinary platform to help cure paralysis.
Please click through for the full Candidate Pack and details of how to apply.
Closing date: 9am, Friday 10 July
External Communications Manager
Salary: £40,000–£42,000 FTE
Hours: 30 hours per week
Location: Remote, with regular travel to FitzRoy services, team and stakeholder meetings as agreed. The role requires attendance in London once per month and applicants must be able to commute to services in Norfolk, Nottingham and Hampshire.
Reports to: Head of Communications
Directorate: Business Development and Partnerships
FitzRoy is a national charity supporting people with learning disabilities, autism and mental health needs to live lives rooted in choice, meaning and happiness.
We are strengthening our external voice and looking for a confident, perceptive and warm communicator to help more people understand FitzRoy’s expertise and impact and increase our influence.
This is a moment of change for social care. We want to play a more active role in shaping its future, ensuring the people at the heart of it are seen, heard and involved in the decisions that matter.
About the role
As External Communications Manager, you will help build FitzRoy’s profile and reputation by identifying the stories, insight and opportunities that show what good support looks like in real life.
You will work closely with the Head of Communications, fundraising, business development and operational colleagues to turn external communications priorities into practical plans, content and opportunities.
This is a delivery role with real influence. You will be expected to bring ideas, advise colleagues, shape practical plans and turn opportunities into action.
What you will do
You will:
About you
You may come from charity communications, PR, journalism, public affairs, stakeholder communications or another external communications background.
You do not need to have worked in social care before, but you will need to be interested in people, willing to learn quickly and able to handle stories about people’s lives with care, respect and good judgement.
We are looking for someone who is:
A full clean driving licence and access to a car for work travel are required, as some services are not easily accessible by public transport.
Working at FitzRoy
You will join a small, friendly communications team with big ambitions. This role will suit someone who enjoys a mix of planning, writing, relationship-building, story-gathering and hands-on delivery.
You will help us show the difference good support makes – and help ensure the voices, experiences and achievements of people with learning disabilities, autism and mental health needs are seen and heard.
How to apply
To apply, please submit your application and a covering letter.
We do not expect your covering letter to address every point in the person specification. We would like you to tell us:
If you are using AI tools to write your application, please use them with caution. We are looking for your own voice and writing style.
Our vision, mission and values guide us each step of the way, and are as important now as when the charity first began. Our vision A society where p
Location: UK – Open to remote arrangement (Only candidates who are eligible to work legally without work visa sponsorship in the UK will be considered.)
Contract Type: Part-time (0.5 FTE / 20 hours per week), Permanent contract
Hiring Salary: GBP 46,474 per annum (before taxes, to be pro-rated to 0.5 FTE)
Target Start Date: As soon as possible
Application Closing Date: 8 July 2026 23:59 BST
This job advert is for an existing vacancy.
About Right To Play:
For more than 25 years, Right To Play has been protecting, educating, and empowering millions of children each year to rise above adversity through the power of play.
We offer programs in 13 countries across Africa, Asia, the Middle East and North America, reaching millions of children each year in some of the most difficult places on earth, helping them to stay in school and learn, overcome prejudice, heal from trauma, and develop the skills they need to thrive. We do this by harnessing play, one of the most fundamental forces in a child's life, to teach children the critical skills they need to dismantle barriers and embrace opportunities, in learning and in life.
This work is supported by our two global offices in Toronto, Canada and London, UK; and seven National Offices in North America and Europe.
Right To Play UK is a charity registered in England and Wales and in Scotland that works in partnership with Right To Play International to raise funds and awareness across the UK and Ireland.
Benefits Highlights:
Application Method:
Apply with your resume and cover letter in English via the application link.
Right To Play provides equal employment opportunities to employees regardless of their gender, race, religion, age, disability, sexual orientation or marital status. We strongly encourage groups who have been historically disadvantaged with respect to employment to apply for positions at Right To Play.
As part of our selection process, final candidates will be required to complete security checks and Vulnerable Sector Check or equivalent criminal record check as a condition of the offer. More details about our recruitment process are available here. Safeguarding information is available here.
As part of our recruitment and selection process, Right To Play uses Artificial Intelligence (AI) - assisted tools to support the assessment of candidates or applications. This may include but not limited to generating and editing of job adverts, assessment and interview questions, scheduling, translation, transcription, note taking, etc. Our Applicant Tracking System (ATS), VidCruiter, also use AI-powered ChatBot to answer candidates' enquiries. These tools are used only to assist human reviewers in evaluation and do not make selection or screening decisions. All hiring decisions are made by human reviewers. All AI-assisted processes comply with applicable privacy and data protection regulations, including GDPR and PIPEDA. For more information, please refer to RTP AI Policy and our Best Practice: Use of AI in Recruitment.
We value and promote a culture of diversity, equity, inclusion, and belonging. We are committed to providing accommodations to candidates with disabilities during the recruitment and selection process, and thereafter. Please reach out to the People & Culture team by email. All information provided will be treated as confidential and used only to provide an accessible candidate experience.
Job Description:
Job Title: Finance and Operations Manager
Grade: 7
Reports to: Executive Director, UK and Global Strategic Initiatives
Reports Technically to Director, Finance HQ
Location: UK (open to remote arrangement)
Direct Reports: NA
Department: Finance
1- Purpose:
The Finance and Operations Manager ensures the effective financial, administrative, and operational functioning of Right To Play UK and support the establishment of Right To Play Ireland by overseeing accurate financial records, coordinating people and legal processes, and continuously improving business systems and practices to support and enable successful fundraising outcomes.
2- Accountability & Responsibilities:
Finance (90%)
Operations (10%)
Perform other duties as assigned.
3-Scope (geographical and/or functional), Impact and Autonomy
The incumbent operates with significant autonomy, holding delegated authority over financial management, systems, and office operations, including safeguarding all funds received, and preparing supplier invoices for payment. They operate with high trust and independence and is expected to safeguard assets and ensure full statutory, fiscal, and HR data compliance.
4-Leadership and Staff management
The role exercises functional and collaborative leadership with no direct reports, providing guidance and influence across Right To Play UK and Right To Play Ireland. Leadership is demonstrated through setting standards and supporting teams to work effectively within organizational policies and financial controls, by providing authoritative guidance to the offices on financial policies, internal controls, and risk management; escalating material risks and recommending mitigation actions to the Executive Director and HQ Finance. The incumbent is expected to operate effectively in a low segregation environment due to small staff size by implementing and monitoring compensating controls (spot checks, reviews with Executive Director, exception reporting) to maintain strong control integrity.
5- Information requirement for decision-making
The incumbent requires secure access to accurate financial, donor, and operational data - primarily through the MCRM and ERP systems - which is already identified and readily available and applies established analysis and reporting methods as a super-user to interpret information, ensure compliance, protect confidential constituent records, and support informed financial and operational decision-making.
6- Innovation and Improvements
The incumbent is expected to drive process improvements and functional innovations within the offices—data integrity, financial tracking, and internal collaboration—while supporting others to implement these changes, with major or high-risk innovations subject to approval by the Executive Director.
7- Relationships & Communications: Internal / External:
The incumbent maintains key internal relationships with all team members, doner services team and HQ colleagues in MCRM, Finance, and People & Culture, and external relationships with Board members, and event partners, using effective communication and donor stewardship to support organizational objectives and ensure smooth operations. The incumbent stewards Right To Play UK and Right To Play Ireland’s fiduciary obligations and is the primary authorized liaison with banks, landlords, insurance and payroll providers, external auditors, tax advisors, and legal counsel.
8- Expertise (Certifications / Education, Professional Experience/Language)
9- Core Competences
10- Additional Information
Ability to work irregular hours depending on event and external meeting schedule. Occasional travel for attending internal and external meetings and supporting events.
To protect, educate, and empower children to rise above adversity using the power of play.
The client requests no contact from agencies or media sales.
The Deputy Director (Operations & Finance) is a new position in the organisation that will lead the day-to-day running of the organisation, bringing together operations, HR, governance, finance oversight and property management under clear, reliable leadership. Working closely with the Director and deputising in their absence, you will line-manage teams across finance, buildings, studios and administration, and act as Company Secretary to the Board of Trustees.
Beyond keeping the organisation running well, you will play a central role in what comes next including delivery of our 3–5-year strategic business plan, securing a permanent home for the charity, developing Not Another Art School as a scaled income stream, and supporting our pathway toward Arts Council England NPO status.
This is a hands-on, generalist leadership role. You will need to be equally comfortable reviewing a lease, running a Board meeting, troubleshooting an IT system and supporting a member of staff sometimes all in the same week.
KEY RESPONSIBILITIES
WHO WE'RE LOOKING FOR
You don't need to come from the arts sector, but you do need to be operationally excellent, values-driven, and genuinely excited by what TBFAF is becoming. We are looking for someone with strong experience running operations in a small organisation, solid understanding of governance and finance, confidence managing teams, and the breadth to hold a wide remit without dropping the ball.Experience in property or facilities management, HR management, and familiarity with fundraising applications are all desirable, alongside arts, charity, or cultural sector experience and experience working with Boards of Trustees.
The client requests no contact from agencies or media sales.
The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,750 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Job Purpose
The Director of Finance and Operations plays an important role within the College, providing strategic leadership, oversight and development of a portfolio of corporate support functions. This includes finance, membership, HR, IT and facilities.
This role has responsibility for a team of 8 members of staff and also forms a key part of our Senior Leadership Team, taking corporate responsibility for the overall direction and operational management of the College.
Main responsibilities
1. To lead the strategic and operational management of our finance function
Provide strategic leadership and quality assurance for the annual budgeting and forecasting process, delivered by the Financial Controller and finance team
Review and challenge monthly management accounts, forecasts and financial performance reports prepared by the Financial Controller, working closely with budget holders
Present financial reports and analysis to the Finance Committee and Board of Trustees to underpin informed discussion and decision-making
Oversee, develop and maintain effective finance systems to reflect best practice and to help ensure timely and accurate figures
Provide assurance to the Chief Executive and Trustees that appropriate systems and controls are in place to ensure compliance with statutory and regulatory requirements
Provide executive oversight of the annual audit and statutory reporting process led by the Financial Controller, including the production of the annual report, working closely with auditors and ensuring that any management control points are implemented promptly
Lead trustee engagement on investment strategy and monitor investment performance
Support the operation of the College’s trading subsidiary
Co-ordinate the College’s use of restricted funds, ensuring compliance with contractual terms.
2. To foster individual and organisational development
Monitor and develop our organisational culture, championing our values at every opportunity
Empower staff and teams to actively inform the direction of the College and our activities
Oversee the delivery of our equity, diversity and inclusion strategy, evaluating progress against key metrics
Support the implementation and delivery of our new strategy from 2027.
3. To oversee other areas of our corporate support function
Oversee our membership strategy to support sustained growth, identifying new opportunities to develop our offer to UK and international members
Lead on operational and contractual efficiencies and service improvement programmes including IT and facilities management, ensuring the smooth running of the organisation, raising productivity, and delivering value for money
Oversee all aspects of our HR function, including learning and development, in line with our values and behaviours framework, and new organisational strategy from 2027.
Oversee the robust management of risk, data protection, and health & safety compliance.
4. To lead the department
Lead and support the team, including through the identification and delivery of professional development opportunities
Establish individual and team objectives linked to our strategic priorities, monitoring and holding colleagues to account for delivery
Share key updates with the team on a regular basis and champion the department’s work internally
Ensure rigorous financial management and long-term forecasting to ensure departmental and College-wide sustainability
Support and provide strategic insight to committees, including the Board of Trustees and Finance Committee
Establish appropriate structures and processes to drive forward key projects, including collaborative working across the College and evaluating success against identified metrics.
5. To be an active member of our Senior Leadership Team (SLT)
Provide leadership and support across the organisation, ensuring consistency of operation, high standards of service and driving a one-team approach
Agree organisation-wide policies and procedures and ensure their correct implementation
Assume corporate responsibility for trustee and senior leadership decisions
Role model our organisational values and behaviours at every opportunity
To undertake other duties as required:
Undertake any other reasonable duties as required by the Chief Executive
Some travel may be required, including attendance at our annual congress. Working outside normal hours may also be needed from time to time on key projects
Person specification
Knowledge, Qualifications and Experience
A CCAB-qualified accountant, with at least five years of experience in a senior leadership role
Detailed knowledge of charity financial management, budget preparation and reporting, risk, GDPR and health and safety
Experience of leading successful growth, such as through the delivery of a membership or fundraising strategy, alongside high levels of organisational productivity and efficiency
Experience of delivering against challenging performance targets, and of managing others to do so
Experience of HR, IT and Facilities management
Skills and Abilities
Ambitious, dynamic, values-driven leader with established leadership skills and emotional intelligence
Successful track record of achieving results in a leadership role
Strategic thinker with excellent attention to detail and a willingness to adopt a hands-on approach when required
Ability to present and write clear reports for non-financial managers, trustees and committee members
Highly developed influencing, persuading & communication skills
Sound understanding of systems management, including accountancy software and CRM
Ability to innovate, recognise challenges, analyse problems and apply effective solutions
Personal Qualities (Attributes)
Commitment to equity, diversity and inclusion and understanding of how this applies to own area of work
Commitment to own continuing professional development
To champion the specialty and improve the health of those with eye conditions
The client requests no contact from agencies or media sales.
About the role
As campaign project coordinator, you’ll play a key role in supporting the delivery of Breast Cancer Now’s ambitious £60m philanthropic campaign. Working closely with the Head of Campaign, Director of High Value Partnerships & Campaign, Campaign Board and wider team, you’ll ensure activity is well coordinated, organised and progressing as planned. You’ll help manage campaign processes, support governance structures, and keep stakeholders informed through clear communication, reporting and documentation.
This role sits within the engagement directorate, which is responsible for growing awareness, trust and engagement to inspire people to give their time, money and voice. You’ll contribute to one of our most important priorities - helping grow income and impact so we can fund vital research, provide support, and drive change for people affected by breast cancer. It’s an exciting opportunity to be part of a high-value, high-impact campaign that will help shape our future.
About you
You’re highly organised, proactive and detail-oriented, with a natural ability to keep multiple workstreams running smoothly. You enjoy bringing structure to complex projects, coordinating meetings and actions, and ensuring nothing falls through the cracks. With strong administrative and project support skills, you’re confident managing documentation, tracking progress and supporting stakeholders at all levels.
You’re also a great communicator and team player, keen to learn and grow within a fast-paced fundraising environment. Motivated by purpose, you’re excited by the opportunity to contribute to an ambitious campaign that will make a real difference for people affected by breast cancer - helping us move closer to a future where everyone diagnosed lives and is supported to live well.
Job description and benefits
The job description [DC1] and our attractive benefits are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
The salary range is: £29,000 - £32,000 London based
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Breast Cancer Now recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date Wednesday 1 July 2026 9am
Interview date week commencing 13 July 2026
Weston Hospicecare is seeking a Director of Retail to lead and develop our retail division at a pivotal moment in our journey. This is a senior leadership role with influence and autonomy, giving the opportunity to shape a vital income stream that directly supports specialist palliative and end-of-life care for our local community.
About the role
As Director of Retail, you will provide strategic leadership for a diverse retail portfolio comprising 16 shops across North Somerset and Somerset, e-commerce operations, and the associated logistics and donation processes. Reporting to the Chief Executive and working closely with the senior leadership team and Trustees, providing significant Board-level engagement, you will develop and deliver a forward-thinking, sustainable retail strategy that responds to evolving customer behaviours, high street trends, economic pressures and developments within the wider charity retail sector.
Just as importantly, you will lead, inspire and develop a committed team of paid staff and volunteers, creating a high-performance, values-led culture where people feel supported, accountable and proud to be part of their local community.
By building strong relationships across the hospice and working collaboratively, you will maximise income opportunities, strengthen community engagement, and protect and enhance the hospice’s reputation.
What you will bring
We are looking for a leader who combines commercial credibility with warmth, empathy and purpose, and who can confidently operate at both strategic and operational levels.
You will demonstrate:
Commercial and strategic leadership
· Significant experience of maximising resources and delivering strong commercial performance within a retail setting
· The ability to develop, articulate and deliver a clear, ambitious and sustainable retail strategy
· Agility and confidence to move comfortably between board-level conversations and front-line retail operations
People and culture
· A proven ability to lead, inspire and develop diverse teams of paid staff and volunteers
· A collaborative leadership style that brings people with you, fostering ownership and accountability
· Resilience to lead effectively through challenge and uncertainty, responding openly and constructively to feedback and change
· Credibility, confidence and presence to inspire others and lead effectively through change
Values and behaviours
· A genuine passion for charity retail and the difference it can make in communities
· Warmth, empathy and compassion, personifying our hospice values in how you lead
· A values-led approach with a commitment to encouragement, inclusion, collaboration and continuous improvement
· A strong commitment to building effective relationships with trustees, colleagues, supporters, customers and donors, patients and their loved ones
Why join us?
In return, we offer:
· A senior leadership role with real influence, autonomy and purpose
· The opportunity to take our retail division to the next level at a crucial time
· A supportive, flexible and collaborative working environment with passionate, committed colleagues
· A sector-competitive salary and benefits package
· Access to training, professional development and wellbeing support
We are seeking to appoint a permanent Director of Retail; however, we will also welcome applications from experienced interim retail leaders who can bring immediate expertise, stability and momentum during this important period while we recruit to the permanent role.
Weston Hospicecare is located in the quiet village of Uphill on the North Somerset coast, and was founded by our local community over 30 years ago. We are the major provider of specialist palliative care within the catchment we serve, offering in-patient, community, day care and related services to patients, and bereavement support to their families and loved ones. All our care is provided free of charge to whomever needs it, however it costs approximately £7 million every year to provide our full range of services, of which less than 20% is funded by the NHS. The remainder is raised each year through a combination of our retail division income, our multi-varied fundraising activities, and gifts in wills.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or any other category protected by law.
The client requests no contact from agencies or media sales.
The Philharmonia is seeking to appoint a Box Office and CRM Manager to lead the management, development and optimisation of the Orchestra’s CRM strategy, systems and audience experience. The roles focuses on ensuring a seamless customer journey while overseeing the effective operation of the Box Office and the ongoing development of Tessitura.
This is a key role overseeing both the day-to-day operation and strategic development of the Philharmonia’s Box Office and CRM function. The successful candidate will play an important role in developing ticketing and customer strategies that maximise sales income, improve conversion and enhance the audience experience.
As a public facing member of staff, the Box Office and CRM Manager will be a key representative of the Orchestra, ensuring customers receive a welcoming, efficient and accessible service whether booking online, by phone or in person. A proven track record of delivering excellent customer service is therefore essential.
The role will also lead on the effective management and ongoing development of Tessitura, supporting audience insight, segmentation, reporting and customer journeys across the organisation. Working closely with colleagues across Marketing, Development, Finance and Concerts, the successful candidate will help ensure that customer data is used effectively to support audience growth, income generation and informed decision-making.
Previous experience of using Tessitura is essential. From hall dressing and campaign set-up to system optimisation, reporting and user support, this role will be one of the Orchestra’s lead Tessitura users. Experience of working within a Tessitura consortium would be advantageous.
Key Responsibilities
Strategic planning and implementation:
Work closely with Marketing and Development colleagues to develop and implement CRM strategies that support audience growth, income generation, membership retention/acquisition and fundraising objectives
Develop customer journeys, audience segmentation and data-led approaches that improve conversion, retention and engagement across the customer lifecycle
Support the development of sales forecasts, benchmarks and performance analysis, providing insight to inform campaign planning, pricing and decision-making
Work with Marketing colleagues to develop and implement promotions, campaigns and tracking mechanisms
Identify opportunities to improve efficiency, increase conversion and enhance the customer experience through CRM optimisation, automation and process improvements
Ensure CRM processes, reporting and audience data support the Orchestra's strategic priorities and audience engagement goals
Work with the Friends team to ensure membership schemes are effectively structured, maintained and optimised to support recruitment, retention and income growth
Project Management:
Oversee the day-to-day operation of the Philharmonia's Box Office across all performances and events
Lead ticket sales activity across all channels, ensuring a smooth and efficient booking experience for customers
Act as a senior point of contact for customer enquiries, complaints and complex ticketing issues
Lead on set up and implementation of new seasons, events and sales activity
Ensure events, pricing structures, memberships and ticketing offers are accurately implemented and maintained within Tessitura
Maintain high standards of data accuracy and integrity across Box Office and customer records
Review and improve Box Office procedures and customer-facing processes to support operational efficiency and customer satisfaction
Champion accessibility across all ticketing and customer service activity
Leadership & Management:
Work with the Senior Data & Audience Insight Manager as Tessitura co-lead for the organisation, helping to shape CRM best practice and development
Develop and deliver training for staff across departments to ensure confident and effective use of Tessitura and Box Office activities
Create and maintain clear documentation, processes and guidance to support the consistent use of CRM systems across the organisation
Ensure organisational compliance with relevant legislation and industry standards, including GDPR, PCI and data protection requirements
Keep abreast of developments in Tessitura, CRM, ticketing and audience engagement through professional networks, training and sector events, sharing knowledge and recommendations across the organisation
Champion best practice in customer service and audience experience, promoting a culture that prioritises welcome, accessibility and continuous improvement
Skills and Qualifications
Essential
Minimum three years' experience in a CRM, ticketing, audience data or related role
Advanced knowledge and practical experience of Tessitura
Experience managing and maintaining CRM systems and customer databases
Experience producing audience analysis, reporting and business insight
Strong understanding of customer relationship management principles
Excellent attention to detail and commitment to data accuracy
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to explain technical concepts to non-technical colleagues
Ability to manage multiple priorities and meet deadlines
Commitment to delivering outstanding customer experiences
Interest in music, culture and the arts
Willingness to work evenings and weekends
Desirable
Experience of implementing CRM upgrades or major systems projects
Experience working within a Tessitura consortium
Experience of customer journey mapping and audience segmentation
Experience of marketing automation and CRM-driven campaign delivery
Experience working within an arts, cultural or performing arts organisation
Knowledge of accessibility best practice within ticketing and audience services
The client requests no contact from agencies or media sales.
Care Rights UK is recruiting for a Policy, Campaigns and Communications Lead to join their small, welcoming and dedicated team. A varied role, the postholder will be at the heart of the organisation's influential work to raise awareness of quality care, push for new rights, and call for reform of the sector.
Care Rights UK is the charity focused on promoting the rights of older people in care. The organisation wants the best quality of life for older people needing care and for people to know their rights, as well as how to use them. Offering information, advice and support to empower those using care services as well as their relatives and friends, the organisation challenges poor care, highlights good practice and demands a better care system.
Courageous, independent and empowering, this is a truly special organisation undertaking work with real impact.
Policy, Campaigns and Communications Lead
Contract: Permanent role offered on either a full or TP basis, 28 to 35 hours per week
Salary: £38,000 full time salary (£30,400 pro rata for 28 hours per week)
Location: Hybrid between home and the London office, or home based. If home based, travel will be necessary to office-based team meetings in London and training days as required.
Closing date for applications: 9am on Monday 22nd June
Interviews: Interviews will be held on 9th July
As a member of the Care Rights UK team, you can expect:
As Policy, Campaign and Communications Lead you will work alongside the CEO and broader team to lead the charity's influencing and engagement output, and to ensure that policy, campaign and communications work align with the organisation's advice service, research and fundraising. A role that is both strategic and hands on, your core responsibilities will include:
We'd love to hear from individuals with the following core skills and experience:
The following skills and experience are desirable, although not essential:
If you're interested in hearing more about this opportunity, please click on the linked Job Description to find out more, including details of the application process which is a CV and answers to supporting questions. Applications for the role should be submitted to Alice at Charity People by 9am on Monday 22nd June.
Please click on 'Apply Now' button to access the job description with the application instructions.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Charity People is delighted to be partnering with Cancer Support UK to recruit a Digital Communications and Marketing Manager.
Contract: Permanent role working five days per week
Salary: £40,000 full time
Location: Hybrid role between home and South London office, with ideally two days per week in the office at South Wimbledon. The charity is also open to applications from home-based candidates.
Closing date for applications: 9am on Friday 10th July
Interviews: Interviews will be held in person on the 20th and 21st July
About Cancer Support UK
Cancer Support UK exists to tackle the profound sense of isolation many people experience after a cancer diagnosis. While diagnosis and treatment can have significant physical impacts, the emotional toll can be just as challenging, leaving many feeling alone at a time when connection and understanding are essential. The organisation is dedicated to ensuring that anyone affected by cancer feels supported, understood, and never alone, from diagnosis through treatment and into life beyond.
Through practical and emotional support, Cancer Support UK meets a largely unmet need. Its Cancer Kits, thoughtfully created with input from people with lived experience, provide comfort and reassurance at a critical moment, while its Cancer Coach services offer ongoing guidance to help individuals navigate life after treatment. Alongside this, the organisation works with businesses and the health sector to improve support for those affected by cancer. With millions of people in the UK living with a diagnosis, the charity's mission is clear: to reduce loneliness and ensure no one faces cancer alone.
You'll work within a small, dedicated and talented team and will play a central role in shaping how Cancer Support UK tells its story; leading the development of high-quality, impact led content that brings lived experience together to build support loyalty and increase public engagement and understanding.
The role has real scope for impact and innovation and will work closely with colleagues from across the charity, including the CEO, to build on strong foundations. Core responsibilities within the role will include:
We would love to see applications from candidates with the following skills and experience:
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance by applying to this advert.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
We stand with individuals facing addiction - not as outsiders, but as a community rooted in peer support, lived experience, and human connection.
As Operations Manager (OM), you’ll lead safe, high‑quality services, guide a committed frontline team, ensure compliance, strengthen partnerships, and drive performance across all operations; keeping our work moving from outreach and hotspot engagement to groups, community stalls, and the everyday moments where trust is built. As part of BUBIC’s commitment to meeting people where they are, the post holder will also share night‑outreach duties with the Team Leader, working one evening per week (5pm-midnight, typically Wednesday or Friday) to reach those most visible and vulnerable at night, enabling early intervention, safer engagement, and stronger pathways into support. If you want your skills to fuel transformation and strengthen a community from within, this role gives you the platform to do exactly that.
In addition, this role is pivotal in delivering BUBIC’s Strategic Plan, driving business development, staff development, service expansion, and organisational governance:
Business Development Contribution
The OM strengthens partnerships, supports funding strategy, provides operational evidence for bids, and contributes to growth initiatives such as pop-up BUBIC models and harm reduction bus feasibility.
Staff Development
The OM leads one to ones for the core staff and team leader, providing reflective practice, training, and wellbeing activities, and supports workforce planning aligned to strategic priorities.
Service Development
The OM oversees safe, high-quality delivery of outreach, groups, dual diagnosis support, Gateway training, and pilots’ new services including outings, life-skills programmes, and community presence initiatives.
Governance & Profile
Working with the CEO, the OM ensures oversight of compliance, safeguarding, GDPR, reporting to Board and sub-groups, and contributes to annual accounts, supports AGM delivery, and strengthens organisational visibility through external representation
We recognise that AI tools can be helpful, but please ensure your application reflects your own experience and motivations and is accurate and personalised. If you know someone who may be
interested in the role, we would be grateful if you shared this information pack with them.
BUBIC stands with individuals facing addiction - not as outsiders, but as a community rooted in peer support, lived experience, and human connection


The client requests no contact from agencies or media sales.
Key responsibilities and duties
The Clinical Service Manager will be responsible for supporting the effective day-to-day management and development of The Maya Centre’s clinical services. Key duties will include:
Person specification:
Essential
Desirable
Equality, diversity and inclusion
Please note that this post is open to female applicants only, as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
We want our organisation to reflect the diversity of the women we serve, and we particularly welcome applications from women with lived experience of the issues we work with, and from women from Black, Asian, Minority Ethnic or Refugee communities
To Apply , please provide:
• An up-to-date CV
• A personal statement (maximum four A4 pages); and
• Evidence of the required essential qualifications and current professional registration
The client requests no contact from agencies or media sales.
About the Investment team
The Investment team is responsible for selecting portfolio partners, managing our charity investments and supporting our portfolio partners to improve and scale their impact.
The Investment team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles.
The team is made up of 18 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.
The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in school engagement, school attainment and employment sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors between them. Investment Directors line manage Investment Managers (currently 7). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest.
The Investment team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team.
About this role
We believe that all young people deserve to succeed in school and in work, whatever their background. As we enter a challenging time with rising inflation and a likely recession, our work feels more vital than ever before. The role of Investment Director presents an exciting opportunity to contribute meaningfully to the charities portfolio partners we serve, the team itself and the whole of Impetus.
We support a portfolio of 23 high potential charity and non-profit partners in the youth sector, helping them deliver benchmark-beating employment and education outcomes for young people, and to grow.
We believe the strength of our approach resides in three things:
Working with our portfolio partners is a privilege. The leaders we support are incredibly talented, passionate and keen for external advice, and the issues we work through with them are stimulating and stretching. Our senior management relationships are some of the most fulfilling relationships many of us have had in our careers, while the growth and impact performance of our partners are testament to charities’ commitment to disadvantaged young people and the influence we have on their development.
Charities and funders often comment on the quality of our people. Our team is analytical and data driven; we are deeply relational, low-ego and collaborative. We actively invest in our colleagues holding regular training and community of practice sessions, and use skills-based assessments to tailor development.
As an organisation we seek to embed diversity of thought, background and experience in every aspect of our work and actively challenge our assumptions to better deliver change. Over the past two years we have taken action to help reduce racial inequality in the youth sector. In 2021 we launched our Connect Fund to support diverse leaders and their robust solutions to the entrenched employment gap faced by young people from ethnic minority backgrounds compared with their white peers. We have also built a highly regarded Leadership Academy for emerging youth sector leaders from ethnic minority backgrounds, with generous funding from State Street Foundation.
If you are looking for a role combining strategic thinking, analytical insight and influencing emerging leaders, as well as the opportunity to work with a supportive team to transform young lives, I hope you will apply to work with us.
I look forward to hearing from you.
Sebastien Ergas
Portfolio Director
Key responsibilities
Finding high potential charities and non-profit partners for our portfolio
Managing partnerships with portfolio partners
Supporting portfolio partners
Support to Impetus
Person specification
Essential
Desirable
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button at the top of the page.
You will need to:
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 2026, Sunday 21st June 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 29th June 2026.
2nd Interviews will take place on w/c 6th July 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.
