Communications engagement manager jobs

Job Purpose

The Communications Lead will:

• Build brand awareness and help to ensure the TLC: Talk, Listen, Change Group brands are accurately and consistently represented at all times. In particular, ensure consistency in messaging and tone of voice for each brand and when communicating about the Group as a whole.
• Communicate effectively with our stakeholders (customers for our commercial subsidiaries plus funders, commissioners, supporters, partners and the public for the charity) to strengthen our relationships with them, creating high quality and engaging copy, marketing collateral and communications.
• Lead all internal communications across TLC, crafting clear, useful, positive and supportive information for our staff, volunteers and Board.
• Extend the TLC Group’s reach across the UK by delivering marketing campaigns that adhere to our brand guidelines and principles, strengthening our reputation over time with every piece of activity we deliver.
• Working with the rest of the Marketing (and wider Development and Partnerships) Department, take personal ownership and accountability for the execution of marketing activities according to agreed processes, on time, on budget and to high quality standards/

The Communications Lead will work particularly closely with our Creative Design Lead, who leads all aspects of design across the organisation.

Key Responsibilities

Copywriting and Content Creation

• Lead the creation of compelling written copy and marketing assets for a range of audiences and platforms to support the needs of colleagues across the TLC Group – including but not limited to: Engaging, persuasive and impactful sales pitches and proposals, Annual report, Case studies, Key messages, Quotes, Digital and printed collateral, Social and web content and assets, Press releases, Speeches, News articles.and other marketing materials
• Develop creative ways for this to build brand awareness, market services and facilities, communicate programmes, activities and impact.

Media and PR

• Lead on developing relations with media, generating and placing stories, and generating PR.
• Create media content including stories for press and publications
• Contribute to the identification and management of reputational and other communications and marketing-related risks. Social channels
• Create engaging and relevant written content for social media that helps grow our following and boost our reputation.
• Collaborate with our staff teams to ensure all our engagements are on brand and on message. 

Website

• Take responsibility for the development and management of all written aspects of the website, including generating content, maximising its potential and monitoring its impact. Fundraising and Influencing Work with the Development Team to:
• Produce regular supporter newsletters, mailings, reports and other content to engage with relevant stakeholders
• Lead the development of messaging, copy and content to support fundraising propositions, campaigns and events
• Help create and test high-level campaign / proposition messaging and lead the development of supporter copy for a range of applications and channels
• Create impactful and persuasive pieces to support with influencing. 

Internal Communications

• Work alongside the Creative Design Lead and Director of Business Services to further develop our internal communications streams.
• Craft organisation-wide announcements and produce organisation-wide communications in the form of (including but not limited to): - Newsletter, Lunch and learn sessions, with an aim of 6 taking place each year, Podcast (aim of once a month), You Said, We Did communications, CEO video messages, Updates on staff group / network activities, Internal events, including town halls and ‘coffee and cake’
• Support with the organisation of our annual TLC Group staff conference.

General

• Ensure marketing collateral is compliant, factually correct and internal charity practices are followed (e.g. GDPR, photo consent, claim substantiation, budgeting).
• Work with the Group Head of Marketing, Marketing Manager and Creative Design Lead to prepare, monitor and report on the annual Marketing and Communications budget.
• Develop creative communications ideas and keep abreast of latest trends and innovations to help inform our plans.

Lead the Pensions Board's external voice and media presence, shaping clear, impactful communications on key financial and ethical investment issues. Partnering closely with senior leaders, you'll drive strategic messaging, manage high-profile media relationships, and enhance the organisation's reputation and influence.

Within the Communications directorate, the Financial communications team handles external and press communications for two separate legal entities- the Church Commissioners and the Pensions Board - and works with other parts of the wider organisation to support with communications matters related to Finance.

This senior role within the team is focused on explicitly supporting the Pensions Board.

About the Pensions Board

The Pensions Board provides retirement services to those who serve or work for the Church. Both a regulated pension fund and registered charity, more than 43,000 people rely on the us for their pensions. A leader in ethical and responsible investment, we carefully steward the £3.5bn of pension savings entrusted to us to not only grow our members' pensions, but also to drive systemic and lasting change across the industries and sectors in which we invest for a just and sustainable word. The Pensions Board is globally recognised for its leadership role on Responsible Investment and recently set out five new ethical and responsible investment priorities that will shape its approach over the coming decade. The Pensions Board also supports 2,300 retired clergy with housing, including managing a national portfolio of 1,200 rented homes and Community Living options, and (from 2026) supports members across their working life with financial wellbeing services.

This advert closes for applications on Thursday 16 July 2026

First round interviews and screening assessments will take place on Thursday 23 July 2026 at Church House, Westminster

Second round interviews will take place on Thursday 11 August 2026 at Church House, Westminster

This role serves as the strategic lead on media, and external communication matters for the Pensions Board, advising and working with senior leaders to propose, develop and execute well thought through proactive and reactive communication strategies to realise delivery of our biggest priorities

It is a hybrid and matrix role. The role holder will work within the NCIs' multi-disciplinary national Communications team ensuring the Board's external communications response is resilient, best practice and well-planned while also taking a steer on initiatives and the handling of key topics from leaders within the Pensions Board. Being able to influence and engage with senior leaders from multiple expert disciplines will be absolutely essential.

Your day-to-day reporting line for key work objectives is to the Director of Strategy & Engagement in the Pensions Board. Professional development and formal line management will be undertaken by the Head of Financial Communications in the NCI's Comms team.

MAIN DUTIES AND RESPONSIBILITIES

Collaboration
* Be the primary 'lead' press contact for key stakeholders at the Pensions Board, with a particular focus on ethical and Responsible Investment.
* Lead the development of external media plans to support delivery of the Board's objectives, aligning these with customer communications and stakeholder plans being formed within the Board, working closely with the Customer Communications Manager and Engagement colleagues in Housing and Pensions
* Work as part of the Financial Communications team to manage the relationship with the Ethical Investment Advisory Group,
* Proactively initiate, build and manage complex relationships with key financial and specialist journalists who cover the work of the Pensions Board, strengthening the Board's media presence.
* Work with the digital communications team to initiate social media content for the Pensions Board, including establishing and managing the Board's LinkedIn presence.

Communications planning/proactive comms
* Initiate and sustain effective external communications planning on a monthly and annual basis. This includes setting clear objectives to enhance effectiveness, close gaps and prioritising 'media' requests across Pensions Board teams.
* Be responsible for the development and delivery of key KPIs assessing media performance, and external reach, reporting to the Pensions Board's Director of Strategy & Engagement.
* Put in place a robust comms calendar
* Shape and author messaging ahead of anticipated media interest with an aim to grow the influence of the Pensions Board.
* As a trusted and savvy communications expert, advise internal stakeholders in the development and communication of their core messaging, especially on key projects and initiatives.
* Proactively identify and realise PR opportunities for the Pensions Board aligned to the Board's delivery plan, key strategic projects and making the most of opportunities with wider Church networks.

Reactive comms
* Monitor press coverage and distribute to internal contacts
* Respond professionally to media enquiries from news organisations, including the rapid development of agreed responses to media enquiries, seeking counsel from the Head of Financial Communications to enhance the response. Staying calm under pressure will be essential.
* Field media requests for interviews, photo calls, events, and similar.
* Support with media training and photo shoots for internal stakeholders, including working with and coaching colleagues (at all levels) to enhance their confidence with media exposure.

Content and events
* Identify and organise relevant speaking, conference and award opportunities, including speech writing where needed.
* Collaborate on the production of the PB's annual review, Stewardship Report and other reports - liaising with internal stakeholders, collating and editing content, working with the design agency, and managing budget
* Initiate, manage and maintain excellent relationships with external suppliers and design agencies, including instilling clear standards for delivery.
 

Essential
Knowledge/Experience
* Knowledge of pensions and investments industry, including regulatory landscape
* Interest in responsible and ethical investment
* Significant experience of financial communications, including authoring content, developing strategies for engagement and communications planning.
* Significant experience of working with media including working with and managing relationships with journalists.
* Track record of delivering text and work to spec and on time
* Experience of influencing and working with stakeholders to director level, with proven experience of building trusted 'advisory' relationships.
* Experience of working as part of a multi-disciplinary communications team, and balancing the needs of different stakeholders.
* Understand the Board's fiduciary duty to its members, maintaining strict boundaries on confidential information as and when required.
* Journalistic or communications experience within a high-profile organisation

Skills & Abilities:
* Excellent writing skills
* Good time-management
* Strong interpersonal skills
* Good attention to detail and an eye for good design
* Able to balance strategic and tactical delivery
* Self-starting and organising, with a track record in effective prioritisation of communication deliverables.
* High level of emotional intelligence and personal/professional resilience.

Qualifications & Training:
* Relevant qualifications in media or public relations, with a commitment to ongoing professional development e.g. through CIPR or equivalent.

Desirable
* Existing network among journalists
* Experience within the charitable services sector.
* Knowledge of the Church of England and/or the work of the Pensions Board

Working across the whole secretariat, from campaigns to communications to fundraising, this role is critical in the running of the organisation and supporting the aims of the coalition.

The Membership Engagement Manager will ensure TCC effectively supports its membership to become more than the sum of its parts, playing a pivotal role in strengthening and expanding our coalition by building and facilitating meaningful relationships with member organisations, both new and existing. This position is responsible for enhancing member engagement, ensuring the delivery of value to our members, and supporting the organisation's strategic objectives through effective membership management and communications.

JOB DESCRIPTION

Member Engagement & Support

• Serve as the primary point of contact for member organisations, addressing inquiries and providing support to enhance member satisfaction.

• Develop and implement strategies to increase member engagement, including organising events, webinars, and networking opportunities, including regular All Coalition Meetings and Annual Movement Gatherings.

• Facilitate onboarding processes for new members, ensuring a smooth integration into the coalition.

• Ongoing relationship management of members, including effective outreach and communications

• Invoicing membership fees and ensuring payment is made

• Lead on communications to members through a regular newsletter and ad-hoc communications around campaigns

• Supporting members to engage with TCC activity

• Work with colleagues to co-create campaigns and activities that meet member needs and ambitions

Membership Growth & Retention

• Design and execute membership recruitment campaigns to attract new member organisations.

• Monitor membership trends and feedback to develop retention strategies and reduce member attrition.

• Collaborate with the Digital Campaigns Manager to promote membership benefits and success stories.

Data Management & Reporting

• Maintain accurate and up-to-date membership records using the organisation's CRM system.

• Generate regular reports on membership statistics, engagement levels, and feedback to inform strategic decisions.

• Analyse data to identify opportunities for enhancing member value and engagement.

Infrastructure to support Collective Impact

• Responsible for the maintenance and development of the central Member Resource Hub

• Responsibility for managing the day to day delivery of the Local Intelligence Hub project (online data hub providing climate-relevant data at a constituency level), including being the key contact with our external partner organisation who maintain and develop the hub, and keeping TCC members and staff involved and informed about the project as needed.

• Contribute to the development of programs and services that meet the evolving needs of members.

• Represent the organisation at external events and forums to promote membership and build partnerships.

The job description is not exhaustive and you may be asked to carry out additional tasks which are appropriate to your job role, as required by your line manager

PERSON SPECIFICATION 

Essential

• Proven experience in membership management, stakeholder engagement, or a related field.

• Strong interpersonal and communication skills, with the ability to build and maintain relationships with diverse stakeholders, using facilitation skills to bring people together in a meaningful way

• Excellent organisational skills, with the ability to manage multiple projects simultaneously and meet deadlines.

• Some experience of line management of volunteers or paid staff

• Proven ability to support the work of committees and take minutes.

• Demonstrable experience of organising meetings and conferences.

• Proven ability to maintain simple accounts and oversee budgets. 

• Able to handle administrative tasks in a quick and efficient manner, including organising meetings and responding to enquiries quickly

• Works well as part of a team, but also a self-starter that’s able to take initiative while working with little supervision

• Highly organised and meticulous.

• Commitment to EDI and representation

Desirable

• Experience working within a coalition or membership-based organisation.

• Familiarity with the climate and environmental sector.

• Knowledge of best practices in member engagement and community building.

• Proficiency in using CRM systems and data analysis tools to manage membership information and generate insights.

ABOUT THE ROLE

The Head of Communications has responsibility for Ubele’s internal and external communications and digital activities in support of our strategic aims as well as oversight of communications across special projects. Central to the Head of Communications’ role is responsibility for: 

• Leading on delivery of Ubele’s Communications Strategy, public and internal communications with key audiences and stakeholders via various channels, especially Ubele’s website, email communications, social media and printed materials.  With support where needed, leading the delivery of a small number of annual and special events, working alongside colleagues and partners. 
• A crucial part of the role is working successfully with external partners, special projects comms teams, contractors and consultants to deliver on our communications objectives. 
• Reporting  to the COO and working closely with other senior leaders across departments to fulfil Ubele’s strategy.

KEY RESPONSIBILITIES

General Responsibilities/duties: 

• Oversight of all external communications activity relating to the work of the organisation, including websites, email newsletters and social media.   
• Oversight and management of the Creative Coordinator to effectively boost engagement and grow the organisation's social media channels.
• Guide and support the strategy that manages the creative outputs of the organisation across all projects and interests.
• Managing the organisation’s websites, ensuring content is correct and up to date, developing new webpages, functionalities and layouts as required, with support from an external website developer as needed. 
• Working closely with the Hub leads and programme managers to publicise training opportunities, events, funding programmes, and wider Ubele activities across the organisation’s communication channels. 
• Leading on cross-organisation conversations and convening cross-organisational groups to develop and coordinate a pipeline of content for blogs and case studies.
• Working with Hub Leads and our external PR support team (where relevant) to produce press releases including drafting quotes on behalf of the Leadership Team and coordinating the sign-off processes.
• Dealing with inbound press enquiries and crisis management comms with relevant support.
• Working with Hub Leads and our external PR support team (where relevant) to produce press releases including drafting quotes on behalf of the Leadership Team and coordinating the sign-off processes.
• Dealing with inbound press enquiries and crisis management comms with relevant support.

Brand and marketing 

• Ensuring consistent use of Ubele’s brand across internal and external print and digital channels. 
• Managing the design, print and distribution (as appropriate) of branded print and digital media, such as stationery, templates, invitations, leaflets and publications. 
• Leading on brand guidelines, ensuring that they are adopted correctly across the organisation. Providing training and guidance to staff, teams and external partners on the correct use of the brand.
• Working with Hub leads and Creative Coordinator to manage sub-brands of Ubele projects and programmes and ensure that these are reflected in the organisation’s brand guidelines. 

Planning & Delivery

• Deliver the communications strategy which will be set ahead of each financial year in line with the organisation’s wider strategic objectives by the organisation’s Management Board and Hub leads. 
• Lead and advise on the key narratives, the best modes of communication and how to best reach our target audiences.
• Provide advice and guidance on communications to the Leadership Team, including on crisis communications and reputational risk management with support of PR freelancers. 
• Setting and managing a communications calendar, supporting external-facing activities across Ubele’s work.
• Advise Ubele’s senior leaders on how activities including leadership training, provision of funding, social investment programmes, and various events might be publicised and communicated.
• Participate in internal strategy meetings, including reporting on Communications at the monthly staff team and leadership team meetings and, where required, at the Management Board meeting. 
• Maintain strong working relationships with key sector contacts, especially Communications Leads at partner organisations.

Events 

• Attend and/or coordinate Ubele’s presence at external events (sometimes out of normal office hours) relating to ongoing relationships (e.g. GLA or sector events) 
• Organise and/or support the delivery of special events as required
• Support Programme Managers as required to deliver events (both in-person and digital) leveraging our pool of freelance events support where necessary. 
• Support teams with media enquiries, ensuring that relevant team members are supported in public speaking events. 

Line management 

• Will be line managed by new Chief Operating Officer
• Oversee and manage the work of the Creative Coordinator
• Collaborate with the Lead Designer, our PR agency and our pool of freelance professionals.

General 

• Other tasks, commensurate with the post, that senior leadership may deem appropriate (including occasional support for work that cuts across other areas of Ubele’s work). 
• To attend and participate in internal and external meetings including staff meetings and meetings with key stakeholders.
• To attend relevant training to fulfil the requirements of the job.
• To undertake other duties which may from time to time be required and which are appropriate to the responsibilities of the post.
• Ensure that the Ubele Initiative’s internal policies and procedures are followed through in all areas of work. The postholder will treat as confidential any information that could be deemed personal, private or sensitive and will comply with the organisation's GDPR and safeguarding requirements.

PERSON SPECIFICATION

Experience

• Demonstrable experience in senior communications roles with responsibility for developing and delivering communications strategies.
• Managing internal and external communications across multiple channels, including websites, email marketing, social media, media relations and print publications.
• Creating and delivering high-quality communications campaigns that increase engagement with a range of audiences.
• Managing organisational websites using content management systems (CMS).
• Developing engaging written content for a variety of audiences, including press releases, newsletters, reports, web content and social media.
• Experience of managing organisational branding and ensuring consistent application of brand guidelines.
• Planning and promoting events through integrated communications activity.
• Working collaboratively with senior leaders to provide strategic communications advice.
• Experience of working within the voluntary, community, charity or social enterprise sector.
• Experience of communications within an organisation focused on racial equity, community development or social inclusion.
• Experience of working with diverse community stakeholders and underrepresented groups

Knowledge

• Strong understanding of communications planning, stakeholder engagement and audience development.
• Knowledge of digital communications, social media platforms, email marketing and website management.
• Understanding of media relations and reputation management.
• Knowledge of the policy and funding landscape affecting Black and minoritised communities in the UK.
• Knowledge of current communications trends and best practice across the voluntary, community or social enterprise sector.
• Understanding of equality, diversity and inclusion principles and how these influence communications practice.

Skills and Abilities

• Excellent written communication skills with exceptional attention to detail and the ability to produce accurate, engaging copy.
• Excellent verbal communication and interpersonal skills, with the confidence to build relationships at all levels.
• Strong organisational and project management skills, with the ability to manage competing priorities and meet deadlines.
• Ability to think strategically while delivering operational communications activity.
• Strong analytical skills, with the ability to evaluate communications performance and use insight to improve outcomes.
• High level of IT literacy, including Microsoft 365 and communications platforms such as Mailchimp, Canva, WordPress (or similar CMS) and social media management tools.
• Ability to work independently, take initiative and exercise sound judgement.
• Commitment to maintaining confidentiality and handling sensitive information appropriately.

Personal Qualities

• Passion for community development, social justice and reducing inequalities.
• Collaborative, inclusive and relationship-focused approach.
• Creative, proactive and solutions-focused.
• Flexible and adaptable
• Strong commitment to Ubele Initiative's values and mission.

Job Description 

Job Title:  Strategic Communications and Marketing Planning Manager

Directorate:Communications 

Team/Department (if specific):Marketing and Planning

Date Written/ Amended:August2025

Context and Background

Every childhood is worth fighting for. This is our belief. It drives us. And it inspires our Communications and Marketingteam to find ever-more creative ways to promote our work and share how people can get involved in making a difference to children’s lives. 

The award-winning NSPCC Communications directorate is known for its talent, expertise and creativity in inspiring and challenging people to act on child abuse. We work collaboratively, both organisationally and across integrated communications disciplines, to deliver shared outcomes and measurable results through all available communications channels. 

The Strategic Communications and Marketing Planning Managerforms part of our Brand and Marketing Planning team. The role is central to developing a strategic framework to support prioritisation of our annual communications and marketing plans, ensuring we’re optimising our activity to drive impact. 

The Communications Planning Manager will lead on the communications and marketing planning process for all teams. Working with teams across the organisation, they will lead on the communications planning process. As part of this responsibility, they will work closely with senior stakeholders within Marketing and Communications and the Fundraising and Engagement directorate to maximise brand awareness and income driven by our communications and marketing activity. 

Job purpose

1.Lead the development and implementation of the strategic framework for annual communications and marketing planning, ensuring it is clear, comprehensive, and aligned with organisational priorities and budget allocation to drive the maximum impact for children and young people.

2.Coordinate and oversee the planning process across all communications teams, facilitating workshops and meetings to engage stakeholders, and ensuring plans are efficiently resourced and delivered.

3.Maintain effective planning systems and processes, ensuring timely communication of plans and priorities internally and externally, and supporting the identification and delivery of strategic communications objectives.

4.Build strong cross-organisational relationships, particularly between Communications and other directorates, to ensure alignment, coordination, and shared ownership of strategic goals.

Key relationships - Internal

·Reports to the Associate Head of Brand and Marketing Planning

·Works closely with the Director of Communications and Marketing on the overall strategy for communications and Marketing and delivery of directorate objectives

·Works closely with cross organisational campaign managers and key stakeholders, including our Senior Leadership Team to inform planning and strategic alignment. 

·Works closely with teams to inform, support and manage communications activity.

·Pro-actively works with managers and staff in other NSPCC Directorates , such as Fundraising and Engagement, Strategy and Knowledge, People, Finance and Services as necessary to further communications relationships.

Key relationships - External

·Creative, media and research agencies.

·Peers within the UK charity sector.

·Industry opinion formers, media and other stakeholders. 

·Professionals/trade bodies/organisations in charitable sector.

Main duties and responsibilities

1.Work with the Associate Head of Brand and Marketing Planning to implement the strategic framework for the annual planning process, ensuring our marketing investment is aligned to strategic priorities, led by market research and media insight, and drives impact. 

2.Facilitate workshops and meetings with relevant comms and marketing teams across the organisation to ensure all stakeholders are aligned and engaged in the annual comms and marketing planning process.

3.Support in the delivery and implementation of the communications strategy, ensuring our annual Communications and Marketing directorate business plans support our audiences to get closer to our cause.

4.Support the Associate Head of Brand and Marketing Planning in the analysis of marketing and communications impact data and insight, to share complex information in a clear and compelling way with the Communications and Marketing Leadership Team, the Director of Marketing Communications, Director of Fundraising and Engagement, Executive Leadership Team and Trustees.

5.     Ensure that there are appropriate processes in place to monitor communications and marketing performance, and delivery against business plans and the strategy.

6.     Maximise income and add value to departmental activities by sharing knowledge, specialist expertise and best practice with others as appropriate.

7.     Support the marketing and operations planning meeting by influencing and negotiating to deliver the comms planning process with internal audiences. 

8.     Work closely with finance, our media agencies and internal stakeholders to understand the investment plans and budgets for marketing across the organisation. 

9.     Support the Associate Head of Brand and Marketing Planning in the development of the brand and media investment strategies. 

Responsibilities for all Staff within the Communications

·A commitment to safeguard and promote the welfare of children, young people and adults at risk.

·Actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.

·Adhere to all the NSPCC’s service standards, policies and procedures. 

·Evidence an understanding of and commitment to the demonstration of the NSPCC’s values.

·Maintain an awareness of and comply with NSPCC data protection regulations. 

·Be responsible for personal learning and development, to support the learning and development of others and the whole organisation. 

·Work in a manner that supports equality, diversity and inclusion 

·Be pro-active in identifying ways to improve personal and team performance

·Maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.

·Maintain awareness of NSPCCs safeguarding duties and comply with Safeguarding Code of Conduct.

·Take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news

A commitment to safeguard and promote the welfare of children and young people

Person specification

1.Excellent written communication skills to analyse, interpret and present proposals, reports and strategic plans in a clear and persuasive way for a wide range of audiences. 

2.Excellent ability to verbally present information, to a range of audiences in a clear, inspiring, and confident way to achieve desired outcomes.

3.Excellent ability to align, prioritise and plan marketing and communications activity against strategic organisational priorities.

4.Excellent ability to establish, develop and maintain relationships with a wide variety of stakeholders, including senior level individuals and external media agencies and partners to achieve desired outcomes.

5.Well-developed ability to develop, control and manage a communications and marketing plan, keeping within financial limits, monitoring and forecasting income and marketing performance, identifying possible shortfalls or overspends and taking timely and appropriate action.

6.Excellent organisational skills with the ability to manage projects, organise and plan own work and the work of others to deliver objectives on time.

7.Experience in marketing and communications planning and strategically scheduling marketing activities on behalf of a large national brand. 

8.Project Management skills

9.Significant experience in leading integrated multi-channel campaign planning for a large organisation. 

10.A personal commitment to ending cruelty to children.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. 

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. 

Our principles: 

·Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation. 

·Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

·We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

·Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

·As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

·All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

Schools North East is approaching its 20th year as the region’s dedicated, independent voice for schools. We are a successful, dynamic and influential charity, representing over 1,150 schools in the North East and specialist schools nationally through the National Network of Special Schools for School Business Professionals (NNoSS).

We are entering an exciting next phase of our development. Our marketing and communications work is central to that: it helps us reach schools, grow engagement, tell the story of North East education, support our events and memberships, and strengthen our influence with policymakers, partners and the wider education sector.

Due to internal promotion, we are now recruiting a Marketing and Communications Officer to work closely with our Marketing Manager and the wider team. This is a varied, creative and delivery-focused role, suited to someone with marketing or communications experience or an early-career or graduate applicant with strong writing, digital and creative skills and the desire to develop quickly.

You will help produce content, campaigns and communications across Schools North East, NNoSS, Jobs in Schools | North East, our events programme, memberships and policy activity. You will be joining a small, ambitious and high-performing team where people take ownership, work at pace and care deeply about the difference we make.

If you are organised, curious, creative, confident with words and digital tools, and motivated by work with a clear social purpose, we would be delighted to hear from you.

Why join us

This is an exceptionally varied and hands-on role where you will see the direct results of your efforts; from producing high-impact content like the Weekly Update to promoting flagship events that bring the region’s education community together. You won't just be executing tasks; you will be helping to shape a positive narrative for our region's schools, working within a small, ambitious team where your ideas are valued and your contribution is visible.

Beyond the meaningful mission, you will develop a broad and practical marketing skillset across digital communications, social media, and CRM management, all while receiving dedicated mentorship from our Marketing Manager. Schools North East offers a supportive and collaborative culture that truly cares about its people, providing a package designed for work-life balance, including 30 days of annual leave plus bank holidays, a contributory pension, and a modern office in central Newcastle with the flexibility to work from home on Fridays.

For a creative professional looking for real responsibility and a future-focused career, we provide an environment where you can grow professionally while doing work that truly matters for our region, as part of a small but highly impactful team.

Key Responsibilities:

Marketing and Engagement

• Contribute to lobbying and policy work through campaign activity
• Deliver and coordinate campaign activity within agreed plans to grow event attendance, memberships, sponsorship, partnerships and engagement across Schools North East programmes
• Promote programmes through email, website, social media and marketing materials
• Help maintain audience data and segmentation to ensure communications are relevant, timely and effective
• Identify and share member stories, case studies and examples that demonstrate the value of Schools North East
• Contribute ideas to improve the effectiveness of campaigns, content and audience engagement

Content & Brand

• Create, edit and proofread engaging content for newsletters, websites, blogs, social media, email campaigns and stakeholder communications
• Support production of the Weekly Update and translate complex information into clear, accessible content for schools and partners
• Produce marketing materials and maintain a consistent Schools North East brand across all channels and outputs
• Use storytelling and creative content, including video and photography, to strengthen audience connection and engagement

Digital & Marketing

• Use digital platforms including CMS, email marketing tools, CRM systems and social media channels to deliver day-to-day activity
• Update website content and apply basic SEO good practice to support clear user journeys and accurate information
• Monitor campaign performance and use data and insight to support improvements in communications activity
• Work collaboratively across the organisation and support events through content capture, delegate communications and promotion
• Maintain organised records and ensure communications meet data protection, accessibility and quality standards
• Support paid digital advertising campaigns (e.g. Meta, LinkedIn or Google Ads)

Essential Requirements

• Background in marketing, communications, journalism, media, PR, digital marketing, design or a related field (including through study, work, volunteering or personal projects)
• Strong written communication skills, with the ability to create clear, accurate and engaging content for different audiences
• Good verbal communication and interpersonal skills, with the confidence to work effectively with colleagues, members, partners and stakeholders
• Creativity, audience awareness and the ability to contribute ideas for campaigns, content and engagement
• Experience using digital communications tools such as CMS platforms (e.g. WordPress), email marketing tools (e.g. Mailchimp), design tools (e.g. Canva or Adobe), social media scheduling tools, Google Workspace, CRM systems and analytics platforms
• The confidence and willingness to learn new systems as required
• Excellent attention to detail, including proofreading and editing to a high standard.
• Strong organisation skills, with the ability to manage multiple tasks, meet deadlines and work at pace
• Understanding of how communications support engagement and audience growth, with an interest in developing knowledge of campaign performance and impact
• A collaborative, proactive approach, with the ability to take direction and work on initiative
• An interest in education, schools and the role of Schools North East as the Voice, Glue and Bridge for North East schools

Desirable

• Experience creating content across digital and print channels, including social media, websites, newsletters, blogs, video, photography or graphics.
• Understanding of SEO, email marketing, audience segmentation, accessibility or user journeys
• Experience in an education, charity, membership, public sector, events or partnership environment
• Experience supporting or managing paid digital advertising campaigns (e.g. Meta, LinkedIn or Google Ads)

To apply: Please submit your full CV, clarifying any gaps in employment, along with a cover letter clearly linking your skills and experience to the job description and person specification FAO Lindsay Gerencser.

Head of Communications & Public Affairs

The Head of Communications & Public Affairs is a pivotal role at Royal Botanic Garden Edinburgh (RBGE) promoting our world-leading work in science, conservation, horticulture, and education.

Working as an active member of the Senior Leadership Team, this role will lead the organisation’s approach to strategic communications, seeking opportunities to engage external audiences, disseminate key messages, and raise RBGE’s profile on a national and international stage through press and media engagement.

With oversight of the communications and publishing functions, this role will also provide key support to the Regius Keeper and the Executive Team in shaping engagement and communication strategies with political stakeholders across the Scottish and UK governments.

This is an exciting opportunity to make a real impact in the next phase of RBGE’s corporate strategy, strengthening key policy relationships and promoting RBGE’s expertise to deliver real impact in the fight against the twin crises of biodiversity loss and climate change.

Closing date:                            09:00am (BST) on Monday 20 July 2026        
First interview date:               30 July 2026
Second interview date: 5 August 2026

Recruitment information: 

Further details on the job description, person specification, and how to apply can be found in the candidate pack for the role on our website here: Head of Communications and Public Affairs Candidate Pack

Are you a social media-savvy communications professional who knows how to create content that informs, engages and inspires? The Royal College of Speech and Language Therapists (RCSLT) is looking for a Communications and Engagement Officer (Social Media) to lead the delivery of engaging social media content and help shape our digital and print presence.

Who we are

The RCSLT is the professional body for speech and language therapists across the UK. We have over 24,000 members and employ around 65 staff, predominantly based in a London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.

Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.

The role

As Communications and Engagement Officer (Social Media), you’ll play a key role within our Content and Engagement team, helping to deliver high-quality communications that inform, inspire and engage our members, the public and colleagues across the organisation.

You’ll take the lead in managing and growing our social media presence, creating compelling and engaging content that connects with our audiences and supports our organisational objectives. Working in line with our social media strategy, you’ll oversee day-to-day activity across our channels, identify opportunities to increase engagement, and use insights to continuously improve performance. Alongside social media management, you’ll be responsible for writing, editing, proofreading and publishing a wide range of content across digital and print platforms. From website updates and member communications to campaign materials and digital resources, you’ll ensure content is accurate, accessible, engaging and aligned with our brand and tone of voice.

To thrive in this role, you’ll combine strong technical communications skills with creativity, attention to detail and excellent organisational abilities. You’ll be confident managing multiple priorities and meeting deadlines while bringing an improvement-focused mindset that seeks out new ways to enhance content, strengthen engagement and streamline processes.

Hours and Contract: Full-time, 35 hours per week, 12-month fixed-term contract (maternity leave cover).

Location: London-based/hybrid (you must be able to attend the London office at least twice per week).

What we are looking for

We’re looking for a creative and proactive communications professional with experience delivering engaging content across a range of digital channels. You’ll have a strong track record of managing and growing social media platforms, creating compelling written and multimedia content, and using audience insights and analytics to inform your approach. An excellent writer and editor, you’ll be able to translate complex information into clear, accessible and engaging content for different audiences. You’ll be confident working collaboratively with colleagues and stakeholders, advising on communications best practice and managing multiple priorities to meet deadlines.

Experience using design and content creation tools such as Canva, Photoshop and Premiere Pro is essential, while knowledge of web accessibility, content management systems and the charity, membership or not-for-profit sector would be an advantage. Above all, you’ll be highly organised, detail-oriented and motivated to continuously improve, with a commitment to inclusion, collaboration and delivering high-quality communications that make an impact.

What we can offer you

• A competitive starting salary
• Generous annual leave entitlement
• Excellent staff training and development opportunities
• Supportive and flexible working environment, including hybrid working arrangements
• Generous pension scheme
• Life insurance cover
• Season ticket loan scheme
• Eye care voucher scheme
• Family-friendly employer, including enhanced maternity and paternity leave
• Cycle-to-work scheme
• Access to an employee assistance programme and more!

For further information and to apply, please visit our website via the Apply button.

Closing date: 9am on Monday, 6 July 2026.
Interview date: w/c 13 July 2026 (virtual Teams call). 

We are committed to a fair, transparent, and inclusive recruitment process. All applications are handled with strict confidentiality to protect your privacy and encourage openness throughout the process.

The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.

Harris Hill has an exciting opportunity for an experienced creative Communications Manager to join a national charity, covering whilst they seek a permanent member of staff.

This full remote role will work with the Head of Communications, leading, planning, and delivering communications activity that supports services and strategic objectives.

You'll oversee a wide range of communications initiatives, including media relations, marketing campaigns, brand development, internal communications, events and stakeholder engagement. 

This is a varied role that combines strategic planning with hands-on delivery. One on hand you may be developing a communications campaign, the other supporting a media opportunity, delivering an internal engagement initiative or producing content for digital and marketing channels.

Experience:

Experience delivering communications and marketing strategies, campaigns and plans.

Strong media relations and stakeholder engagement experience.

Excellent written and verbal communication skills.

Experience creating engaging content for a variety of audiences and channels.

Knowledge of branding, internal communications and digital communications best practice.

Strong organisational and project management skills.

Experience monitoring, evaluating and reporting on communications activity.

The ability to work collaboratively while managing multiple priorities in a fast-paced environment.

Experience managing budgets, suppliers or team members would be advantageous.

If you would like to find out more about this opportunity and organisation, please get in touch today.

The Head of Fundraising and Communications plays a pivotal role in shaping and driving Bowel Research UK's fundraising strategies and audience engagement initiatives.

This position is responsible for embedding and executing comprehensive fundraising strategies, growing the charity’s supporter base and income, building up new and under-developed income streams and communicating effectively with their audiences to expand their reach, and encourage financial and non-financial support to deliver the organisations mission.

You will have the autonomy and scope to drive elements of your work and take ownership of your own objectives. You will be required to collaborate on decisions to shape and deliver initiatives, programmes and processes as required for each area of income delivery. 

Key to the success of this role is a strong understanding of individual giving fundraising – an area that is underdeveloped at Bowel Research UK. This role blends the strategic oversight and leadership of a Head of Fundraising role, with the hands-on expertise of an IG fundraiser. Experience across other income streams would be a huge benefit as the role leads all fundraising income streams, but experience in individual giving is essential.

The successful candidate for this role will be someone who has already operated at a senior level within a charity such as at Senior Manager level, or Head of in a specific income stream.

Application notes 

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact THINK Recruitment to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.

If you need assistance with downloading the pack or any reasonable adjustments to ensure you can engage with the selection process, please send an email to THINK Recruitment and our team will support you.

Closing date for applications: Midnight Tuesday 14th July 

There will be a two stage interview process: 

Stage 1 interviews: 22nd or 23rd July 

Stage 2 interviews: 29th or 30th July 

Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.

We provide skills training, school and mentoring programmes, and partner with businesses who want to drive forward social mobility via learning programmes, internships, job opportunities and more.

Our aim is to ensure everyone has access to a good standard of living and equality of opportunity, no matter what their or their parents’ occupation or background is.

We are looking for a Communications Manager to play a key role in shaping and delivering communications and marketing activity across supporter and corporate audiences.

We are based in London and support young people via our direct delivery programmes. We take what we learn from our work and use it to inspire businesses across the UK to do more to improve social mobility (making sure people from all backgrounds get fair opportunities).

We do this by:

· Running large events like The UK Social Mobility Awards to celebrate companies doing it well.

· Organising Social Mobility Day to raise awareness.

· Publishing The Social Mobility Podcast and Social Mobility List to share ideas and highlight role models.

This role sits within the Marketing Communications team and supports the Head of Communications to deliver audience-centred communications and marketing that increases visibility, engagement and impact.

You will lead day-to-day marketing and communications activity, developing audience journeys and delivering targeted, campaigns, with a strong focus on email, digital content and social media.

You will work closely with colleagues across the charity to ensure marketing effectively supports organisational priorities.

You will contribute to several key priorities, including the 10th UK Social Mobility Awards, the development of our email marketing, and a strengthened storytelling approach centred on impact.

**Please note we will consider exceptional applicants without the required experience for an executive role.

We believe that change for people affected by ME won't just happen; it must be made. That's why action and impact are at the heart of everything we do. Whether that's helping people today with support, information, or care. Or working towards securing future change through our research and campaigning work. The intent of everything we do is to pursue positive impact for the lives, rights, and futures of people affected by ME.

As Communications Manager you will play a pivotal role in delivering strategic, impactful communications that advance Action for ME’s work, improve understanding and recognition of ME and support fundraising efforts

The Communications Manager will be responsible for the day-to-day delivery of the communications strategy, leading a team of two other communications staff. You will work closely with colleagues across the fundraising, policy, research and services departments, delivering clear and compelling storytelling, and maximising visibility across media, digital platforms and key stakeholder networks.

Key duties

Leadership and Management

• Work to ensure that people with ME are at the heart of everything we do through meaningful engagement and participation to influence all aspects of communications and marketing.

• Contribute to the development of, and then lead implementation of, the Communications Strategy, ensuring the appropriate involvement of key stakeholders, scoping, evaluating, and improving our practice.

• Maintain a data-insight led approach to the communications work providing regular management information and key performance indicator reports.

• Work as a member of the Extended Leadership Team.

• Line manage Communications Team members, supporting them to set and achieve performance objectives through regular one-to-ones and 12-monthly appraisals.

• Be responsible for Communications budget and the relationship with services providers required for the production of the charity’s digital and printed information and support resources.

Communications and Marketing

• Raise the profile of the impact of ME, and of Action for ME and its work, to enable the organisation to reach more people and better support need, by establishing a regular cadence of appropriate but innovative product across all main social media channels.

• Ensure fundraising is supported by embedding clear calls to action around donations and membership growth as a matter of course.

• Under the direction of the Director of Fundraising, develop all website, press and social media content for charity appeals.

• Market the charity’s Support and Healthcare services, including key digital and printed information and support resources, to the ME community and the professionals working with them, working closely with respective service leads.

• Contribute to income generation by working closely with the Director of Fundraising to develop the communication and marketing materials needed to implement the organisation’s Fundraising Strategy.

• Coordinate the charity’s response to any crisis communications, including developing appropriate crisis management plans and working outside of office hours as required.

• Establish effective systems/processes for gathering, supporting, maintaining, and managing case studies for a range of purposes (including press and media opportunities, public affairs and policy work, and fundraising).

• Draft and issue press releases and media statements and ensure appropriate follow-up by telephoning journalists, contacting picture desks etc. as appropriate.

• Alongside the CEO and any commissioned agency, develop relationships with key press, media and communications stakeholders to enhance the charity’s work.

• Oversee the production of the annual report, on budget, to schedule, taking overall editorial responsibility for content.

• Oversee the ongoing development of our digital engagement including our website and social media and being the point of contact on website issues.

• Fulfil the role of brand gateway keeper, ensuring all digital and printed communications, including information and support resources, adhere to brand guidelines, house style and organisational tone.

• Maintain an up-to-date knowledge and oversight of how ME and related key issues (e.g. Long Covid) are discussed in the media and wider ME community.

• Build networks to enhance the charity’s strategic communications and marketing work.

• Build and maintain an effective social media monitoring regime, ensuring fit for purpose rules of engagement are in place and applied consistently.

Other Key Accountabilities 

• Ensure that all relevant service standards are met including compliance with best practice, legal and regulatory frameworks and internal standards.

• Ensure best value in all our work.

• Undertake any other duty within your ability and within reason, as may be required, from time-to-time, at the discretion of your line manager.

• On occasions, provide management support and cover within the organisation, as needed.

• Act as an advocate for the charity and its work.

Person specification

Experience, Knowledge and Understanding 

• A minimum of 2 years’ experience working in a communications management role

• Experience of developing integrated, insight and audience-led communications plans including social media

• Experience of website and brand management

• Experience of delivering successful campaigns

• Experience of engaging with press and/or media including writing press releases and media briefings

• Experience of working collaboratively with different teams/departments

• Experience of working in charity communications (desirable)

• An understanding of ME and the impact on people affected by it (desirable)

• Experience of integrating fundraising with communications (desirable)

 

Skills, Behaviours and Values

• Adaptable and highly organised with an ability to work methodically, managing and prioritising a varied workload, use your own initiative, work independently, and work well in a team.

• Strong MS Office skills including the ability to use Word, Excel, databases and web-related programmes and software.

Location: Contracted to our Peterborough office with the flexibility for hybrid working 
Salary: £29,000 – £34,000 depending on experience
Hours: Full time, 37.5 hours per week
Contract: Fixed term contract – 12 months (maternity cover)

Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.

Kidney disease affects one in ten people in the UK, yet it still doesn't get the attention it deserves. At Kidney Research UK we are determined to change that. In this role, we are looking for an experienced senior research communications officer to help us drive increased engagement with our research across all audiences.

The Role
·        Play a key role in bringing the research we fund and the partnerships we develop to life, telling our story in an accurate and engaging way and raising the profile of Kidney Research UK
·        Work with colleagues across the charity to develop, lead and deliver communications plans to support specific areas of our work, including partnerships with other medical charities and industry, and key strategic projects being led by Kidney Research UK
·        Build relationships with the researchers we fund to help create a sense of community, develop an in-depth knowledge about our research portfolio and encourage our research community to engage and work with us

What We're Looking For
·        Educated to degree level in life sciences
·        Experience in a communications role in a health, medical, patient or research-related organisation

If you're ready to help us grow and strengthen our scientific communications, we'd love to hear from you. Please complete the online application form and submit together with your CV.

We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About Kidney Research UK:
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.
At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.
Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

Closing date: Monday 6 July 2026. We may extend the closing date, however, please apply as soon as possible.
Preliminary telephone interviews will be held on 10 and 15 July 2026. In-person interviews will be held in Peterborough on 20 or 22 July 2026.
No agencies please.
You may have experience in the following: Research Communications Officer, Science Communications Officer, Health Communications Officer, Medical Communications Officer, Communications Manager, PR and Communications Officer, Research Engagement Officer, Science Writer, Health Writer, Charity Communications Officer, Content and Communications Officer, Charity, Charities, Third Sector, Not for Profit, NFP, etc.

REF-229 462

About the Role

We are looking for a creative, organised and strategic Social Media and Communications person to lead and deliver engaging communications across digital and traditional channels. The successful candidate will be responsible for developing compelling content, managing social media platforms, increasing audience engagement, and ensuring consistent m essaging across all communications.

This role is ideal for someone who is passionate about storytelling, understands how to grow online communities, and can confidently manage communications campaigns that support organisational objectives

We are looking for a warm and proactive members of staff to help us deepen and expand relationships with our members and supporters. This role is central to building a sustainable income base that allows EDS UK to continue providing vital support, information and advocacy for people living with EDS and HSD.

As part of a small team, you’ll enjoy a varied role that blends hands strategic thinking. You’ll lead on our communications , grow on delivery with followers , and ensure every supporter feels valued, understood and connected to our mission. You’ll bring empathy, clarity and creativity to supporter communications, recognising the diverse needs of our community.

This is a fantastic opportunity for someone who wants to make a tangible difference every day and help shape the future of EDS UK’s member experience.

Key responsibilities

Social Media Management

• Develop and implement a social media strategy aligned with organisational goals.

• Manage day to day activity across all social media channels including Facebook, Instagram, LinkedIn, TikTok and YouTube

• Create engaging, accessible and audience , but not limited focused content including graphics, videos, reels, stories and written posts.

• Schedule and publish content using social media management tools.

• Monitor engagement, respond to comments and messages, and build positive online communities.

• Track trends, emerging platforms and digital opportunities.

• Monitor analytics and prepare monthly performance reports with recommendations.

Communications

• Develop and deliver internal and external communications campaigns by writing and editing high quality content.

• Ensure all communications reflect the organisation’s tone of voice and brand identity.

• Support awareness campaigns, fundraising initiatives, events and service promotion.

• Manage media enquiries and assist with public relations opportunities.

• Coordinate communication plans for campaigns, launches and events.

Website and Digital Content

• Maintain , map and update website content on our CMS to ensure information is accurate and engaging.

• Support SEO and AI  and digital marketing activity to improve reach and visibility.

• Work with designers, external suppliers or internal teams to create multimedia content.

• Keeping the database s clean and up to date including Mailchimp and CMS

Brand and Audience Engagement

• Maintain brand consistency across all communications.

• Build relationships with stakeholders, supporters, partners and influencers.

• Identify opportunities to grow audiences and increase engagement.

• Promote inclusive and accessible communication practices.

Monitoring and Evaluation

• Analyse campaign and social media performance using analytics tools.

• Produce reports demonstrating impact, engagement and growth.

• Use insights and data to improve future communications activity.

Collaboration and Representation

• Represent the charity at occasional events, meetings or online sessions.

• Contribute to a positive, collaborative culture within a small team.

• Undertake any other reasonable request from the requirements of the role. Head of Services to fulfil the requirements of the role.

Person Specification

Experience and Knowledge

▪ Proven experience managing social media platforms for an organisation or brand.

• Strong copywriting, editing and storytelling skills.

• Experience creating digital content including graphics and short form video.

• Excellent understanding of social media trends, analytics and best practice.

• Experience using scheduling and analytics platforms.

• Strong organisational skills with the ability to manage multiple projects.

• Excellent communication and interpersonal skills.

• Ability to work independently and collaboratively.

• Good understanding of brand management and audience engagement.

• Experience working within the charity, healthcare or non profit sector.

• Knowledge of accessibility standards and inclusive communications.

• Experience with Canva, Adobe Creative Suite or video editing tools.

• Experience managing paid social campaigns.

• Understanding of AI, SEO and email marketing platforms.

• Experience of using wordpress or other CMS

Skills and Attributes

▪ Strong organisational and strategic skills, with attention to detail.

• Excellent written and verbal communication skills, with the ability to motivate and inspire through content.

• Creative and proactive.

• Empathetic and audience focused

• Highly organised and detail oriented.

• Adaptable and solutions--focused.

• Passionate about meaningful communications and community engagement.

• Ability to manage multiple tasks in a small, fast paced team.

• Ability to work independently and take ownership of projects.

• Comfortable working remotely with occasional travel to London.

• Flexibility in working hours – some evenings and weekends may be required.

• A commitment to the policies and aims of EDS UK.

Please note that the successful candidate will be required to undergo a fully enhanced DBS check, prior to commencing employment with EDS UK.

Application process

Please send your CV, together with a covering letter outlining how your skills and experience meet the requirements of the role .

We are committed to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds and experiences. 

We reserve the right to close this vacancy early if we receive sufficient applications.