Development research manager jobs

Age UK Kensington and Chelsea’s Information and Advice (I&A) service provides rights-based information, advice and advocacy on Welfare Benefits, Social Care and Housing options as well as practical assistance to enable older people access their entitlements.

Join a vibrant, values‑driven local charity making a real difference to older people across Kensington and Chelsea. As a Senior Information & Advice Caseworker, you’ll play a key role in ensuring our rights‑based advice service is the best it can be — supporting advisers, shaping quality, and helping older people access the benefits, care and housing options they deserve.

If you’re motivated by impact, collaboration and championing dignity and independence, we’d love to hear from you!

London Landmarks Half Marathon Communications & Engagement Officer

The London Landmarks Half Marathon is looking for a creative, highly organised Communications & Engagement Officer to help shape how we connect with participants, communities and partners. It’s an exciting time to join the team as we look ahead to our 10th anniversary in 2027.

This role is ideal for a strong storyteller who enjoys creating clear, compelling content across multiple channels. You’ll turn ideas into high-quality communications, manage multiple workstreams at pace, and ensure everything is accurate, consistent and on brand. You’ll be confident working with stakeholders, managing approvals and keeping projects moving in a fast-paced environment.

Storytelling is central. You’ll bring participant and charity stories to life with authenticity and care, capturing the real impact of mass participation events on individuals and communities.

Working across social media, email and web, you’ll use insight to continually improve communications.

This is a great opportunity for someone collaborative, detail-focused and purpose-driven, who wants to help deliver a high-profile event that raises vital funds for charity.

To apply, please send your CV and a cover letter (max. 2 pages) outlining your suitability for the role and how your experience matches the job description and role profile. Applications close at 9am on 25 May.

Main duties

Special Events: 

• Supporting the co-ordination and delivery of our special events programme. 
• Manage the core elements of special events delivery such as the co-ordination of auction prizes, guest lists, guest requirements, admin and communications.
• Source ‘money can’t buy’ silent auctions items and raffle prizes and act as the main point of contact with the auction company.
• Support with ticket and tables sales for all special events.
• Deliver high quality supporter care and exemplary stewardship to special event guests.
• Work closely with the Marketing and Communications team to produce event materials including event programmes. 
• Ownership of planning and delivery of our Christmas Carol Service with the support of the Head of Supporter Engagement. 
• Support the Philanthropy Officer with the organisation of our annual cultivation event. 
• Support the Head of Supporter Engagement to identify opportunities for income growth from special events with a view to developing a new Special event within the portfolio to attract new supporters/audiences. 
• Support with stewardship and delivery of our signature challenge event.
• Monitor special events within the sector, looking for emerging trends and sharing insights with the wider team.
• Support the Challenge Event Manager as needed 
• Ability to work evenings and provide on-the-day event support.
• Maintain efficient data and administrative processes for special events, including 
• income tracking and guestlist management on the database. 
• Be an ambassador at events, supporting the delivery of The Passage’s vision and ensuring that the charity’s profile and reputation are enhanced. 
• Ensure that appropriate and compliant risk assessment, health and safety procedures, protocols and policies are implemented for all special events.

Budgets and Finance: 

• Support the Head of Supporter Engagement in tracking and recording income and expenditure for events and ensuring they are delivered within agreed budgets. 

Special Events: 

• Assist with other team projects as needed, working together to deliver a high-quality portfolio of community projects and activities. 
• Support and attend fundraising events as required. 
• Adhere to the highest standards of community fundraising best practice as set out in the Fundraising Regulator Fundraising Code of Practice and ensure that all activities comply fully with the relevant Data Protection obligations and any other legislation. 

General responsibilities

• In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage. 
• To participate in internal/external meetings as required, and attend training events, conferences and other functions, as necessary. 
• To participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. 
• To ensure that all The Passage policies and procedures are being adhered to. 
• To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults. 
• To at all times undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage1.
• Undertake any other duties that may be required which are commensurate with the role. 

Desired experience

This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your supporting statement, please address criteria E1 to E11 and K1 to K7 demonstrating your understanding and knowledge and give evidence of your experience and abilities. 

• E1 - Experience of supporting or delivering special events. 
• E2 - Experience of recruiting new fundraisers and providing excellent stewardship. 
• E3 - Creative thinker with the ability to take the lead, initiative and problem solve 
• E4 - Experience of managing external suppliers. 
• E5 - Understanding of how to use insight, data and market trends to identify opportunities and make recommendations. 
• E6 - Experience of tracking income and expenditure targets. 
• E7 - Strong interpersonal skills with the ability to liaise with people at all levels, over the telephone, email and face-to-face. 
• E8 - A track record of generating and building strong, lasting relationships with supporters. 
• E9 - Competent in the use of online databases such as Salesforce. 
• E10 - Competent in the use of mailing platforms e.g. Dot Digital and design sites e.g.  Canva 
• E11 - Working in the charity sector. 

Desired knowledge

• K1 - Special events, fundraising and trends. 
• K2 - Ability to work under pressure, keeping calm and thinking clearly. 
• K3 - Digital fundraising and online fundraising platforms. 
• K4 - Excellent organisation & time management skills. 
• K5 - Strong organisational skills with the ability to manage and take responsibility for your own workload, handle multiple priorities and to work independently. 
• K6 - GDPR and all relevant fundraising regulations. 
• K7 - Shared passion for the work and values of The Passage. 

Share is seeking an Executive Assistant to our Senior Leadership Team. In this role you will support Share’s four-person SLT to work effectively by assisting with the administrative aspects of their work and liaising with Share’s trustees.

You will manage diaries, collate information for reports, support them with data collection and organise trustees’ meetings and events. You will support fundraising at Share, so we can do more great work to support our students, by researching available grants, and work with project managers to ensure reports are delivered on time and at a high standard.

Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs become more happy, healthy and independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people to help us make that happen.

Main responsibilities

• Provide high-level and comprehensive executive support to the SLT (CEO, Head of People and Culture, Head of Wellbeing and Training, Head of Volunteering and Community Services), including efficient coordination of meetings, monitoring of actions for / relationships with trustees, and other administrative tasks;
• Support the CEO, Head of Volunteering and Community Services, and external fundraising consultants with fundraising e.g. arrange meetings with donors, sending out collateral, researching grants that we can apply for, capturing reporting and acknowledgement requirements.

Who we’re looking for

• A proactive, organised person who demonstrates our values of kindness, support, ambition, respect, integrity and inclusivity in all they do.
• You’ll be comfortable working to different deadlines and working on a variety of tasks, and you’ll be adept at quickly building warm and productive relationships with your colleagues and our trustees.
• You’ll have excellent attention to detail, keen to develop new skills and be trustworthy and discreet with the sensitive information you’ll see day to day.
• You’ll be happy to work on solo projects with minimal supervision, but also keen to play your part in small teams that aim to make Share a great place to work and learn.

Why work for us?

Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible.

Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests and abilities. We think happy employees are successful employees.

People are at the heart of everything we do, and Share is proud to hold the Investors in People Gold accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life.

We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you.

How to apply

We actively encourage applications from people from minoritised ethnic communities and those with lived experience of a learning disability and/or autism. This is because we believe our staff should reflect the diversity of our student body wherever possible in order to provide the best possible service.

To apply for this role, please fill in the application form on our website or send us your CV and a personal statement addressing the three questions below:

1. What do you think are the three most important qualities of an EA and how have you demonstrated them?
2. What strategies do you use to stay organised and keep track of numerous ongoing projects or tasks?
3. How would you work effectively with several senior colleagues?

Please also let us know your preferred working hours / locations. This can be a hybrid role.

If you would like to have a chat about the role or visit us prior to applying, please contact a member of the HR team. 

We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment, and if you make it to interview stage, some questions will be sent in advance. All disabled applicants who meet the minimum criteria will be offered an interview.

This job is subject to two satisfactory references, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us. 

Our privacy policy for job applicants can be found on our website. 

We look forward to receiving your application.

An exciting opportunity to help deliver a new national programme as it moves from planning into delivery. Over the next year, we will launch a new Foundation Degree for professionals working with children, designed to support a more connected, multi-disciplinary workforce across education, care, health and youth provision. This role will focus on delivering high-quality teaching to a local cohort of adult learners, supporting their transition into higher education and helping them engage successfully with the programme alongside work. As delivery develops, the role will contribute to a wider national network of lecturers, supporting consistent delivery across locations and helping to build a distinctive, practice-focused learning experience that connects theory to the realities of working with children and families. The locations we are hiring into are: Hounslow, Hillingdon, Bromley, East Leeds, Highbridge (Somerset), and Barnsley.

This is an exciting and engaging job opportunity to join elop’s dedicated and enthusiastic team in a central coordination and development role within elop’s youth and community services. You’ll have an active role providing LGBTQ+ affirmative support for LGBTQ+ children and young people. 

Working alongside the senior leadership team you will have a key role in identifying and actively contributing to and supporting the attainment of strategic objectives, sustainability, future service development, service standards and delivery strategy of elop’s youth and community services.  This will include overseeing and ensuring efficient, effective, and smooth operations; maintaining accountable, professional, safe, and well administered services; service promotion, monitoring and evaluation; maintaining and developing new cross-sector networks, partnerships and collaborative relationships; ensuring services continue to meet existing and emerging needs and positively impact and make a genuine difference to those using them. 

Our youth service includes age restricted youth groups, 1:1 mentoring, some school-based delivery with occasional training workshops; and our community services include delivery of an LGBTQ+ community forum, community events, social groups, and volunteering programmes.

Working both in-person office based, with some remote home-based working (particularly required whilst awaiting completion of building works and relocation to new premises) you will be required to work one late evening a week and occasional other evenings and weekends when required.

Full time: 37 hours per week

Salary: £34,000 inclusive London Weighting

This role is part funded by the Mercers Charitable Foundation and initially funded to 31 March 2028.

Closing deadline for submission of application: 10.00am Monday 1 June 2026

Interviews will take place Wednesday 17 June 2026 between 9.00am – 3.00pm

This is an exciting opportunity to work in a respected leading charity and partnership in the domestic abuse charity sector. We are Respect, working in partnership with SafeLives and Social Finance to stop domestic abuse as part of the Drive Partnership. 

We are looking for a People Programmes Lead to play a pivotal role in shaping our people and culture across the Partnership.

This role is offering a unique opportunity to build and embed people practices, processes, and systems across the organisation and partnerships working together to end domestic abuse. You will support Drive Partnership staff across the full employee lifecycle to create a consistent, inclusive, and high-performing culture.

We are looking for someone with a strong background in HR operations and project management, who can turn complexity into clarity and bring creativity and structure to a fast-paced, partnership environment. Please refer to the job description for further details.

Closing date: 26th May 2026 at 9am.

Context and Background

The NSPCC's mission is to end cruelty to children in the UK. In order to carry out its

charitable work and achieve its strategic objectives, the NSPCC must communicate

efficiently and effectively with the maximum possible impact, relevance and emotional

resonance to engage all key audiences including supporters, professionals, service users,

volunteers and the public across a variety of offline and online channels (paid, owned and

earned).

The prime purpose of the NSPCC’s Strategic Marketing te am is to deliver timely and

effective best practice marketing and compelling strategic marketing priority campaigns

and propositions, working in partnership with Brand an d Marketing colleagues , and team s

across the organisation.

Strong leadership, project management and influencing skills are essential due to the need

to engage a diverse range of key stakeholders, to work collaboratively across the

organisation and to manage external agencies. Resilience and determination are key to

ensure campaigns are delivered on time and to budget. Analytical and problem-solving

skills are also critical to measure and assess results, define insights and refine activities to

continually improve performance.

Job purpose

1. Own the development and implementation of our integrated marketing strategy.

2. To contribute to the development and execution of the organisation’s overall brand

strategy and audience specific strategies .

3. To maximise the impact of our audience facing divisions’ most visible marketing efforts

and ensure an integrated and coordinated approach to high level marketing.

4. Offer strategic council to all NSPCC senior managers on marketing.

5. To take ownership of high level marketing strategies and media/implementation

schedules for the relevant major business area/audience segment.

6. To share market specific knowledge, customer insight and new communications

techniques with the Communications and Marketing management team and other SMTs.

7. To develop and maintain internal and external stakeholder and supplier relationships,

identifying and incorporating the best industry -wide standards and establishing best

practice.

Key relationships - Internal

• Reports to Head of Brand and Marketing

• Works closely with Director of Communications and Ma rketing

• Line manager to 3 x communication managers ( professionals , children and

volunteers)

• Senior management in Brand and Marketing

• Senior m anagement in Public Engagement

• Works closely with all senior managers, including Executive Board to ensure clarity

of key messages, integration and adherence to the NSPCC’s brand guidelines

Key relationships - External

• Creative, media and research agencies.

• Peers within the UK charity sector.

• Industry opinion formers, media and other stakeholders.

• Professionals/trade bodies/organisations in charitable sector.

Main duties and responsibilities

1. Building and maintaining the NSPCC brand and sub -brand(s):

a. Contributing and developing to the overarching and audience specific NSPCC

brand strategies by working with internal stakeholders and external suppliers

b. Setting and ownership of brand KPIs

c. Guardianship, internal brand engagement and activation, and stakeholder

management through all levels.2. Overseeing paid for advertising campaigns: managing creative teams/agencies and

media agencies to develop effective creative strategies and advertising assets,

underpinned by strong audience insight.

3. Working with Brand and M arketing Planning to develop an overarching annual

marketing plan to achieve our objectives.

4. Agency relationship management including our creative, media and research partners.

Holder of the main agency roster and responsible for developing and implementing an

interagency process.

5. Be financially numerate and be able to evaluate campaigns – ensure deep

understanding of budgets, marketing spend and financial report

6. Strategic planning support as required to develop marketing strategies to maximise

awareness and/or income.

7. Consultancy support for internal teams in best marketing practice and process

including briefing, campaign management and evaluation.

8. Development and management of the brand tracking research for both NSPCC and

ChildLine brands. This includes questionnaire design and insight dissemination and

influence.

9. To maintain the highest standards of knowledge on best practise and developments

within the marketing industry and the charity sector generally with attention to innovation,

legislation and codes of practice.

Responsibilities for all Staff within Communications

There is a set of responsibilities for all staff within each directorate.

• A commitment to safeguard and promote the welfare of babies, children , young

people and adults at risk .

• To actively participate in regular department and team meetings, contributing to

strategy, discussions and decisions which will be beneficial to NSPCC’s

communications activities.

• To maintain an awareness of own and others’ Health and Safety and comply with

the NSPCC’s Health and Safety policy and procedures.

• To take personal responsibility for keeping up to date with NSPCC work to end

cruelty to children, including securing updates on project and service developments

and general NSPCC news.

• A commitment to safeguard and promote the welfare of children and young people.

Person specification

1. Evidence of a substantial track record of success in working in strategic

marketin g, dealing with a wide range of marketing disciplines including through

the line campaigns, digital and social influence.

2. Highly developed interpersonal skills and the ability to communicate and deal

with people at the highest level in a range of disciplines, and to successfully

achieve objectives through these contacts, involving problem solving, decision

making, negotiation, motivation, influencing, tact, diplomacy, persuasion and

consultancy skills.

3. Excellent copywriting and presentation skills with the proven ability to

communicate confidently and clearly to senior management level and external

audiences.

4. Substantial experience of marketing/media budget management and financial

planning.

5. Understanding of the media and regulatory environment and ability to deliver

marketing strategies and campaigns at a high level of execution.

6. Excellent ability to plan, monitor, and implement major projects to agreed

deadlines often with conflicting priorities.

7. Corporate and strategic thinker with excellent proven ability to contribute to the

delivery of a communication strategy, ensuring cooperative working and

maintaining vision.

8. Clear understanding of the strategic role of communications to impact on

positive business results.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes

safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and

thorough process of obtaining, collating, analysing and evaluating information from and

about candidates to ensure that all persons appointed are suitable to work with our

children and adults.

The recruitment and selection of our people will be conducted in a professional, timely

and responsive manner and in compliance with current employment legislation, and

relevant safeguarding legislation and statutory guidance.

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their

skills, experience, motivation and competencies. Our robust recruitment and

selection process should ensure the identification of the person best suited to the

role and the organisation .

• Committed to diversity and equality of opportunity and will interview all applicants

(internal and external) who self -declare at application as having a disability and who

meet the minimum requirements in the person specification of the vacancy they are

applying for.

• We will make reasonable adjustments at all stages of the recruitment process in

order to enable successful candidates who declare disabilities to start working or

volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is

suitably qualified will be considered and addressed fairly and objectively based on

their merit.

• As an organisation committed to safeguarding, we will ensure all under 18’s joining

the organisation will have ongoing risk assessments to ensure their role and

activities are safe and appropriate.

• All documentation relating to candidates will be treated confidentially in accordance

with the GDPR legislation.

***Please note this role is fully remote but will require mandatory onsite training for the first 2-3 weeks of employment***

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.

Job purpose

As a Debt Advisor (Omni-Channel: Telephone & Video), your primary role will be to provide over-indebted clients with tailored debt advice through various channels, including telephone, WhatsApp, and our network of video advice kiosks located in prisons, hospitals, job centres, town halls, and other community settings. You will help clients start their debt advice journey efficiently, ensuring they receive accurate and effective support.

Scope of role

1. To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
2. To maintain detailed case records
3. Keep up to date with legislation, policies and procedures and undertake appropriate training.

Please download the full Job Description for more details

What We’re Looking For:

• Ability to give accurate, personalised advice and support clients to make informed decisions
• Experience carrying out detailed casework and acting on behalf of clients when needed
• Strong record keeping, with case notes completed to required standards and deadlines
• Commitment to keeping debt advice training up to date
• Good teamwork and the ability to manage your own workload while meeting targets
• Commitment to following organisational policies and procedures
• Commitment to working in line with Toynbee Hall’s values:
  • Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
  • Courageous – principled, ambitious, and acting with integrity.
  • Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 

• Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan to cover your healthcare needs specified in the policy
• Perk Box

How to Apply

Complete our online application for, attach your CV and a Cover Letter.

Please download the full Job Description for more details

Application deadline is 12 June 2026

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan to cover your healthcare needs specified in the policy

How to Apply

Complete our online application for, attach your CV and a Cover Letter.

Application deadline is 12 June 2026

SUMMARY

Position Title:  Head of Digital Organising & Communications

Level: Level 6

Salary: £40, 000 - 46, 000 (FTE yearly/depending on experience/salaries under review as part of our ongoing pay review process)

Reports to: Director of Organising and Campaigns

Location: Liberation centre Brixton, London (New office in Brixton)/ Remote working within the UK with at least 2 days’ work from our office (Pro rata for part time)

Contract: Fulltime (40hrs/weekly), fixed-term contract for 2 years with potential for Part time (e.g., 32hrs/weekly) options

Hours: TAA has flexible working hours, with some expected evenings (e.g., one 9pm finish once every two weeks) and weekends due to the nature of the role. All extra hours are reimbursed as Time off in Lieu (TOIL).

Start date: As soon as possible (with consideration for notice period)

Benefits:  TAA laptop and phone, (employee assistance and health cash package including staff supervision, counselling, dental, optical care and more.).

The Advocacy Academy is an activist youth movement. We serve as the political home for grassroots youth organising and the catalyst for collective action. The lives of the young people we work alongside have been directly shaped by living in an unjust world, and we exist to turn their anger into action and change.

Young people are often the catalysts for major social change, from the Student Nonviolent Coordinating Committee at the heart of the Civil Rights Movement, to the Soweto Uprising mobilising young people to resist the apartheid regime's education policies, to the Sunrise Movement redrawing the electoral map across America, and more recently protests across the world protesting the genocide in Palestine. How successfully they achieve real and lasting change depends on whether they are organised and whether they have the right strategy and tactics to be effective.

Before you skim the job description, please remember you don’t have to tick all the boxes for each role to apply.We all experience a bit of imposter syndrome, including the staff here at The Advocacy Academy. Let’s name it for what it is - a manifestation of the oppression many of us face on a day to day. If this role pulls you and you believe you could make a difference, then apply anyway or reach out to us to discuss more!

ABOUT THE ROLE

In a context of the rise of the far right, increasing inequality, and climate disaster, The Advocacy Academy is growing to meet this moment. As part of this, we are expanding our Organising and Campaigns Team, including recruiting an experienced Digital Organiser.

This person will lead the design and implementation of an ambitious digital organising approach, including building out our base online and supporting campaigns to amplify our message and deliver the tangible wins we are pushing for. The work will be supported by up to five of our ‘changemakers’ - young people who will be paid to support our digital organising alongside their other work or study.

AREAS OF RESPONSIBILITY

1. Oversee and deliver a Digital Organising Strategy within TAA, including but not limited to:

• Working with the SLT to set the strategic objectives and direction of your area of responsibility in relation to the broader growth of the organisation, ensuring appropriate resources, KPIs and relevant tools are in place to assess progress and make judgements on priorities. 
• Taking the lead on decision-making and problem-solving for all considerations relating to the area of responsibility, working with your department director and SLT around overlapping projects.
• Understanding the impact of socio-economic and sector specific changes that could impact the department, including wider trends around digital organising and campaigns.
• Supporting the department director with the management and mitigation of organisational risks by escalating issues within your department in a timely manner and supporting them with problem solving.

2. Lead on TAA’s digital organising approach, implementing online strategies as part of our campaigns, growing our membership, supporting our fundraising and building the systems needed to support these initiatives, including but not limited to:

• Leading the development and implementation of digital organising strategies as part of our youth-led organising campaigns, and support members and wider supporters to take action to deliver material change on issues that matter to our membership.
• Leading the development and implementation of digital strategies to deliver membership growth, working alongside colleagues to track and achieve key target numbers. 
• Leading the development and implementation of online member journeys, from initial touch points with TAA through to leaders of our youth movement.
• Ensuring the right digital platforms and technology (including website, WhatsApp, CRM, email, social media) are used to facilitate the effective and efficient delivery of key objectives
• Supporting the crafting and implementation of campaign messaging and content to support our campaign aims.
• Supporting the Development Team to create and implement key digital mechanisms to fundraise, including with individual donors, HNWIs, corporate donors and international funders).

3. Lead on TAA’s communications, storytelling and engagement work, ensuring we have a clear, consistent and effective narrative that reaches people, including but not limited to:

• Leading the strategic direction of TAA’s storytelling work, ensuring narrative change is embedded across the programme and rooted in the lived experience, values, and leadership of our communities.
• Coordinating the distributed communications efforts by different teams, ensuring consistent, high-quality outputs across all channels.
• Overseeing the development and delivery of multimedia content that shifts public understanding and showcases the impact of youth organising.
• Providing editorial oversight and creative leadership to ensure our digital storytelling is coherent, compelling, values-aligned, and responsive to the external environment.
• Supporting and advise the senior leadership team on narrative risks, opportunities, and emerging digital trends relevant to our movement goals.

4. Support our members to learn and grow as digital organisers in their own right, including but not limited to:

• Proactively build relationships with our members and grow our membership, through holding regular 1:1s and relational meetings that strengthen campaigns but more importantly help them to identify and act on their developing political interests and to plug them into relevant opportunities for growth at TAA and our wider networks.
• Hold a list of members that you are the relationship lead for, developing and delivering a live learning plan with many of them, supporting them to become powerful organisers.
• Work closely with the Programmes and Community teams to set trajectories and expectations for a young person’s campaigning and organising journey, their starting point coming into TAA, and the training and support they need.
• Facilitate workshops and meetings, holding space effectively and designing and delivering creative learning journeys for young people.

5. Be a key member of the Organising and Campaigns Team, including but not limited to:

• Support efforts to set the strategic direction and priorities for the Organising and Campaigns Team each financial year.
• Proactively develop an interest in the impact of political, socio-economic and sector specific changes that could impact the HOST Programme, department and TAA in general.
• Support the Director of Organising and Campaigns and Head of Organising and Campaigns with the management and mitigation of organisational risks presented by the Programme by escalating issues in a timely manner and supporting them with problem solving.
• Support colleagues in the Organising and Campaigns team to run events, training programmes and other key activities to deliver on departmental aims.

6. Culture, values and wider strategy and mission. Hold senior accountability for driving the achievement of our strategic objectives by embedding our vision, mission, strategy, ideology and cultural values across your area and the wider organisation. Play a central role in shaping organisational direction and leading cross-departmental priorities and initiatives, including but not limited to:

• Embodying and championing our commitment to social and economic justice, ensuring this is consistently reflected in organisational strategy, decision-making, delivery and partnerships
• Acting as a champion of organisational culture and values, setting the standard across teams and holding others to account in upholding these in practice
• Leading on identifying and driving opportunities that strengthen organisational impact, working closely with senior leadership, including the Director of Finance, HR and Ops, and contributing to high-level strategic direction
• Holding ultimate responsibility for identifying, assessing and addressing risks to our integrity, authenticity and alignment with our ideology and culture, taking decisive and timely action
• Enabling and lead effective cross-departmental collaboration, ensuring teams are aligned, appropriately resourced and working cohesively towards shared goals
• Shaping and model a culture of openness, care and accountability, contributing to organisational wellbeing approaches and supporting leaders across the organisation to do the same
• Taking ownership of your continued leadership development, while also actively developing others and building leadership capacity within your area

7. Governance and Compliance

• Provide strategic leadership on governance and risk management within your portfolio, working in close partnership with the Finance, HR and Operations team.
• Lead and hold accountability for risk identification, analysis and mitigation, ensuring risks to strategic objectives are anticipated, escalated and managed effectively
• Maintain oversight of risk across your area, ensuring robust systems, controls and practices are in place and consistently applied
• Ensure strong organisational compliance with TAA policies and practices, taking responsibility for their effective implementation, continuous improvement and alignment with wider organisational standards
• You will support Programmes and Community Departments by ensuring that the operations, structures, processes, and practices align with and support TAA's campaigning and organising goals, activating new allies' goals, and community goals

A BIT ABOUT YOU  

• You are passionate about, and committed to, creating a more fair, just and equal world. 
• You believe in the potential of young people to challenge the status quo and are dedicated to helping them become more powerful citizens.
• You have a deep understanding of, and a personal connection to, issues of social justice. You are attuned to how injustice affects young people and marginalised communities, and are well-informed on the key challenges they face, and are committed to driving meaningful change.
• You’ll be comfortable managing a “to-do” list of competing priorities and balancing your workload to meet competing deadlines.
• You’re a sensitive and thoughtful relationship-builder who is interested in building a network of relationships to support the Advocacy Academy’s work. You’re a great listener, and remember people’s names, faces, and stories. 
• You’re a confident written and verbal communicator, who is comfortable with tailoring communication to reach a diverse range of audiences and stakeholders.
• You’re proactive, organised, and eager to learn, whether that’s chatting with potential funders, researching new opportunities or collaborating with teammates.

IDEAL SKILLS & EXPERIENCE  

• At least 2 years of experience in digital organising and campaigning on issues of social justice and
• At least 2 years of experience in direct content creation
• Strong written, verbal and visual (graphic, video or other) communication skills
• Experience working with different audiences or types of stakeholders 
• Project management and experience working collaboratively across teams both in person and online
• Excellent organisational skills with confidence managing multiple tasks at the same time/ balancing multiple priorities to meet deadlines
• Experience with our existing systems e.g., Gmail/ Google Docs/ Google Sheets/ Canva
• Confidence working in a fast-paced environment 

This is an outline of the responsibilities and duties of the Head of Digital Organising & Communications; it is not intended as an exhaustive list and may change from time to time to meet the changing needs of the Liberation Centre and our young people. Any changes will be made in consultation with the post holders.

HOW TO APPLY

Candidates will be asked to provide a CV and a Cover Letter OR a supporting video application addressing the following questions (no more than 1000 words or 10 minutes for all questions).

• Tell us about a social justice issue that makes you angry and why it matters to you?
• Our Organisers support our members to organise and campaign on issues that matter to them.Tell us about a digital organising effort or campaign you were part of, what it achieved, what it didn’t, your role in that effort and any reflections you have about being part of it?
• Our Organisers support our members to identify and act on their developing political interests, including helping them to be more confident and comfortable developing and implementing organising strategies. Tell us about a time when you helped someone learn and develop their capacity to make change in the world?
• Include anything else you would like us to know as we consider your candidacy for the roles.

In addition, please also provide information on your notice period and your availability for interview. You may also attach any other content that would be relevant for us to have in order to showcase interest and experience. The content can come in any form of media, including but not limited to - a mind map of ideas, a timeline or portfolio of your work, life or experiences; a recording; a Powerpoint or other form of presentation; a song, article, poem or other writing samples.

DATES

• Closing Date: The deadline for applications 31st May 2026 by 10am.
• Task: If shortlisted you may be required to develop and present an outline of organising strategy on a topic shared in advance.
• First Round of Interviews (online): will be scheduled for 9th & 11th June 2026 (Dates are subject to change).
• Second Round of Interviews (IRL): will be scheduled for 24th June 2026 (Dates are subject to change).

Please be aware that we will be interviewing as we receive applications. The application date might be brought forward if we find the right person.

ONLINE OPEN HOUSE

Any questions? Give us a call. If you have any questions about the role or are interested in hearing more about what The Advocacy Academy is about, we are happy to do 15-20 mins exploratory phone call, including trying to find time with the Director of Organising and Campaigns if the questions are helpful. Contact using the email on the JD if you would like to explore further.

A NOTE ON USING AI TOOLS IN YOUR APPLICATION

We understand that AI tools like ChatGPT can be helpful when preparing an application, and you’re welcome to use them as a support. However, we’re most interested in hearing directly from you. Please ensure your application reflects your own voice, experiences, and perspective.

We value the unique insights, lived experiences, and ways of thinking that each candidate brings. These are what help us understand who you are and what you would bring to the role, and they are an important part of how we assess applications.

If you require any adjustments or support during the application process, please don’t hesitate to let us know. we’re committed to making our recruitment process as accessible and inclusive as possible.

NOTHING ABOUT US WITHOUT US

We aim to be representative of the community we are working with. We encourage applications from people of colour, those who identify as LGBTQIA, working class as well as disabled people, those living with mental health conditions, refugees and migrants. We welcome people from all identities who are made to feel marginalised. 

We’re not just committed to being an equal opportunity employer, we actively celebrate diversity in all its forms. Let us know if we can do anything to make the application or interview process more accessible. If you are invited to interview, we will at that point ask you for any accessibility requirements or preferences.

As an employer we make all reasonable adjustments to support employees in their work if they are disabled or have a health condition. We support the Access to Work scheme which could provide you with financial support to get the help you need to do all tasks successfully. We are happy to facilitate Access to Work assessments and reclaims and would actively welcome applicants who would need this in order to do the job.

All staff who work on our programme must have, prior to starting work, a returned satisfactory enhanced Disclosure and Barring Service (DBS) dated no earlier than 1st January 2021. The Advocacy Academy will assist the application for, and pay for the processing of, a new DBS for staff members where required. 

We welcome applications from people with convictions. Please disclose in your application if you have any convictions, cautions, reprimands or final warnings that are not “protected” (as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013)) . We consider each person on their own merits, taking into account all the circumstances.

This role combines evidence-based policy development with impactful communications to drive meaningful progress towards gender equality in Wales. You will research the barriers to gender equality and develop clear policy recommendations – always through an intersectional lens. You will use the insights of this work to influence decision-makers, engage WEN’s diverse membership and shape public opinion to mobilise real change.

The ideal candidate will have a proven track record in researching and drafting effective and accessible writing and content for a wide range of audiences, including policy-makers, campaign supporters, and the wider public. You will know how to identify and build relationships with key stakeholders and partners, have strong political awareness, and the ability to think strategically. You will also need a good eye for detail and excellent self-management skills, with the ability to prioritise competing demands in a fast-paced environment.

If you are passionate about gender equality, motivated to make real change for women in Wales, and have excellent research and communication skills, this could be the role for you.

We particularly welcome applications from candidates who have lived experience of intersecting discrimination.

Head of Customer Experience and Service Innovation

At CAP, we celebrate diversity and strive to build an inclusive workforce that reflects the diverse communities we serve. We warmly welcome applications from individuals of all backgrounds. We particularly encourage applications from Global Majority/UK Minority Ethnic candidates, as these groups are currently underrepresented within our wider workforce. We are committed to creating an environment where every individual can thrive and feel they belong.

Everything we do is rooted in our values. First and foremost, we are Christ-centred. The work that we do is guided by faith and the belief that everyone deserves to be treated with dignity and God’s love. 

We are bold in fearlessly putting that faith into action to help others and challenge injustice, while also seeking to be compassionate in the way that we want to understand others and offer them meaningful care. We are collaborative in our approach, making time to learn from others and work together to take on UK poverty. And finally, we prioritise being joyful in the face of challenges, because our faith gives us confidence that change is truly possible.

Context:

Our vision at CAP is to see Transformed Lives, Thriving Churches, and an End to UK Poverty. Our core purpose is to inspire and equip churches across the UK to help people out of debt and poverty, and see them become followers of Jesus.

CAP is the catalyst to a church-based movement against poverty, partnering with churches across the 4 nations of the UK. Our products and services equip and inspire nearly 3000 local CAP workers and volunteers in their mission to come alongside those that are in financial crisis or vulnerability to bring practical help and the good news of Jesus.. CAP stands with the local church in its mission to its community.  Currently these products include Debt Help, Job Clubs, Life Skills and Money Coaching and it is the development of these offerings that form the core focus of the role.

These service lines have been built at different times by different people and sit quite separately. Today we have a clear view of our target client, a new set of models for how we partner with churches and so we want to architect now are the customer journeys and experiences that draw these threads together. 

Purpose:

This role of Head of Customer Experience (CX) and Service Innovation reports to the Chief Agility Officer, and is the chief service architect of the CAP church-based movement’s ecosystem. This role will lead our transition towards a modular suite of services, ensuring every interaction across our audiences are seamless, dignifying and high-impact. The role is responsible for balancing safety, regulation and theology with flexibility and innovation, enabling a national movement to grow at scale.

Passion:

This team is driven by a shared passion to eradicate UK poverty by equipping churches with flexible and innovative tools and resources. You will be a champion for customer experience excellence across the organisation, directly contributing to the transformation of lives and the delivery of hope.

Role:

Accountabilities:

Team and Capability Development

• Capability Leadership: Recruit, manage, and mentor a high-performing, multi-disciplinary team, fostering a collaborative and mission-driven culture.

• Maturity of Practice: Define and establish best-in-class methodologies and quality standards for CX, service blueprinting, user research, and rapid prototyping across the Agility team, ensuring all practices align with the FCA/Safeguarding regulatory requirements.

• Talent and Culture: Actively drive professional development and manage skill gaps within the CX/Innovation function, creating pathways for internal growth and advocating for the retention of key talent.

• Cross-Functional Embedding: Work with peer Heads to embed CX and product thinking principles throughout the movement, supporting other teams to adopt a user-centric, iterative mindset.

Modular Service Architecture (Design to Grow)

• Innovation: Deconstruct complex services into modular components. Ensure the foundation is robust and regulated (FCA/Safeguarding), while allowing churches to adapt services to their unique community context.

• Movement-Led CX: Focus on Partner Effort.  Designing digital and physical journeys that make it significantly easier for a church to join, launch, and sustain a CAP ministry.

• Movement-Focused Impact: Simplifying the technology stack church partners are wrestling with.  Evolving CAP’s digital infrastructure from a fragmented set of tools, towards an integrated Mission Suite.

• Productisation of Onboarding: Partner with the wider movement to turn the onboarding process into a high-quality product that inspires and equips without lag and reduces pain points.

Decentralised Content & Knowledge Strategy

• Community Drive Content Strategy: Shift content from centralised, high-production manuals to a dynamic, community-curated Knowledge Commons.

• Modular Learning: Ensure all training and coaching materials are bite-sized, searchable, and easily swappable, reflecting the diverse voices of the UK-wide movement.

Impact-Led Design

• Embedded Insight: Work with the Head of Impact to bake measurement frameworks into service design. Ensure that impact data is a real-time byproduct of the service, not an additional task for the church.

• Data Completeness at Source: Work with the Head of Impact to increase the percentage of impact data points (as defined by the the impact framework) captured automatically during the natural flow of service delivery (reducing the need for manual surveys or back-office data entry).

• Enabling the Impact Community of Practice: Work with the Head of Impact to ensure Insight and Evidence content is accurately and efficiently captured through good design.

• Closing the Feedback Loop: Translating voices across Client, Church and Supporter.  Working with insights from across the movement into immediate improvements.

Senior Leadership Team Contributions:

• Be a key member of the Agility and organisation leadership team, demonstrating and living out CAP’s values.

• Provide strategic counsel to the Chief Agility Officer and Executive Leadership Team on product-related matters.

• Represent CAP at industry events and conferences, establishing the organisation as a thought leader in the social impact space.

• Lead cross-functional initiatives to drive organisational change and improve overall operational efficiency.

• Play an active role as a member of the team in:

  • Platform Democratisation: Advocate for low-code/no-code solutions that move configuration closer to the business teams, reducing technical bottlenecks and increasing the speed of test and learn.

  • Agile Culture Lead: Coaching the wider movement in iterative mindsets, helping teams move from Risk-Aversion to Risk-Awareness.

  • Governance: Be an active participant in governance processes, complying with the technical guardrails as defined and championing best practice.

Measurable Outputs:

• Team Capability Index: Achieve an agreed-upon score on the internal capability maturity assessment for the CX/Innovation function

• Partner Effort Score (PES): A specific metric measuring "How easy was it to launch your latest CAP service?" (Target: Year-on-year reduction in perceived effort).

• Modular Component Adoption: The percentage of church partners using at least one component (e.g. a centre created idea) alongside traditional CAP created products and services.

• Partner Retention Rate: Reduction of the number of centres who leave due to system/process frustration

• Partner Created Content Usage Ratio: Track an increase in the percentage of church-contributed content that is verified and adopted by other churches in the movement.

• Onboarding Automation: The percentage of the Church Partner Journey that is self-service vs. requiring manual intervention from the Church and Client Support team.

• Meantime to innovation: Reducing the time it takes from idea to implementation.

• Innovation Roadmap: Developing an inspiring and impact focused roadmap with detailed business cases and projected impact targets, ready for philanthropic engagement

• Team Engagement/Retention: Maintain an average team engagement score above the organisational target and meet specific goals for voluntary staff turnover within the immediate team.

Culture:

Working at CAP is more than a job; it’s a commitment to a community and movement. We believe that a healthy culture is the fuel for our mission. This means we prioritise spiritual rhythms in our week—including dedicated time for morning prayer, worship, and team huddles. We are a 'joy-filled' office, which means we celebrate every win, from a client becoming debt-free to a colleague’s personal milestone. We expect our team to be 'all in'—not just in their tasks, but in contributing to a supportive, laughter-filled, and prayerful environment.

CAP is a mission-driven, fast-paced, and deeply relational environment. You will find a culture that prioritises:

• Spiritual Rhythms: We start our days with prayer and worship, staying connected to our 'Why.'

• Celebration: We are 'Debt-Free' obsessed. We ring bells, share stories, and celebrate transformation.

• Collaborative Bravery: We tackle big problems (like UK poverty) by working across teams and daring to try new things.

• Inclusive Belonging: We want you to bring your whole self to work, knowing you are valued for who God made you to be.

Other responsibilities include:

• Being willing to pray with staff and fully engaged with our Christ-centred culture.

• Encouraging friends, family and other contacts to support the charity through the Life Changer programme and other fundraising initiatives.

• Attending annual CAP staff conferences.

• Completing all compulsory CAP training within given timescales.

• This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.

The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment. It may change from time to time to reflect changing circumstances.

Person:

Education:

• Degree level or equivalent vocational training.

Strengths / Working Genius:

• Whilst not mandatory, these are the types of Strengths or Working Genius profiles we feel are best suited to this role:

• Strategic Arranger

• Invention, Discernment

Experience:

Essential

• Proven experience (5+ years) in a leadership role with multi-disciplinary teams, with at least 3 years of managing managers and defining organisational strategy. 

• Experience of working in regulated industries.

• Experience of working with modular design.

• Track record of developing and executing successful service architecture and design.

• Experience managing budgets and forecasting return on investment.

• Expert knowledge and demonstrable experience of applying Agile/Lean principles, product methodologies, and working with service blueprints in a transformation environment.

Desirable

• Experience of working with Theory of Change.

• Experience working with non-profit organisations, churches, or in a church based social action context.

• Experience of CAP Products and Services or experience within the church-based movement with good knowledge of operations and client base.

Skills/Abilities:

• Systems thinking, with the ability to use data to inform decisions and measure impact.

• Ability to speak the language of UX, Data and Tech.

• Excellent communication skills.

• Experience of inspiring and listening in a movement culture.

• Proven ability to lead and develop high-performing teams.

• Ability to navigate complex regulatory environments.

• High emotional intelligence and ability to understand the human factors involved in the role.

Christian Commitment:

• The candidate must be able to verbally assent to and practically demonstrate Christians Against Poverty’s Statement of Faith and Core Values.

• The candidate must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of their own personal faith and in line with CAP’s Statement of Faith.

• All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes:

• A responsibility to ensure a safe environment in which CAP services can be delivered. 

• Identifying children and adults where there may be safeguarding concerns.

• Following the CAP Safeguarding policy in addressing any concerns appropriately.

​

About Police Care UK

Police Care UK is the national, independent charity supporting serving and veteran members of the police community, and their families, when they’ve been physically or psychologically harmed through policing.
Demand for our services has grown by more than 400% in the last decade. This reflects the increasing impact of trauma in modern policing – from major incidents and serious violence to cumulative and vicarious trauma. We understand that harm doesn’t end with a shift, and that families are often affected too.

We’ve evolved from a traditional benevolent fund into a sector-leading organisation delivering evidence-informed support, trauma-focused recovery services and practical prevention programmes across UK policing. Our work is grounded in compassion, clarity and evidence, and we’re fiercely independent so we can focus on what people really need.

Our vision is simple: a future where every member of the police community has access to the care and support they need, and nobody faces the impact of harm alone. Based in Woking and working nationally, we’re committed to strengthening the people behind the force – and we’re looking for those who want to be a part of that work.

Role Purpose

Reporting to the Director of Development and working closely with the Executive Leadership Team, the Head of Insight and Innovation will lead the Charity’s research, data, evaluation and innovation functions. This is a strategic leadership role responsible for embedding a culture of evidence-informed practice, continuous improvement and sector-leading innovation across the Charity. 

The postholder will ensure that our insight drives decision-making, strengthens fundraising, informs service design and positions Police Care UK as a thought leader within the policing and blue light sectors. This will involve leading a multi-disciplinary team, with responsibility for future growth of the Insight and Innovation function as organisational needs evolve.

Key Responsibilities

Strategic Leadership

• Lead the development of our long-term insight and innovation strategy.
• Ensure data, evidence and evaluation meaningfully influence strategic planning and resource allocation.
• Drive horizon scanning across policing, mental health and the charity sector to inform organisational priorities.

Research and Academic Development

• Oversee our research portfolio, including academic collaborations and commissioned studies.
• Translate research findings into actionable recommendations that strengthen our services, policy influence and fundraising.
• Ensure our understanding of unmet need across the policing family remains current and robust.

Data, CRM and Impact Intelligence

• Lead the strategic development of our CRM and data systems.
• Embed strong KPI frameworks, dashboards and impact reporting across the charity.
• Ensure high standards of data governance, integrity and compliance.

Innovation and Service Development

• Lead our innovation pipeline, from discovery and prototyping to pilot evaluation and scaling.
• Embed co-production with beneficiaries and policing partners.
• Develop business cases and secure funding for new initiatives. 

Monitoring, Evaluation and Impact

• Oversee our success measurement framework and ensure outcomes are evidenced and clearly articulated.
• Produce high-value insight for funders, trustees and external stakeholders.

Governance and External Representation

• Provide high-quality insight and reporting to the Board of Trustees.
• Represent the charity externally across academic, sector and policy forums.
• Uphold the highest standards of safeguarding, ethics and data protection.

Person Specification

Essential

• Degree-level education and ongoing professional development.
• Significant senior experience in research, insight, evaluation or organisational development.
• Strong analytical skills and the ability to translate complex data into clear, actionable insight.
• Experience leading multi-disciplinary teams and driving data-informed decision-making.
• Excellent communication skills, including presenting to senior stakeholders and Boards.
• Strong understanding of mental health, trauma or wellbeing in a public-sector or charity context.
• Knowledge of evaluation methodologies, data governance and ethical research standards.

Desirable

• Postgraduate qualification in a relevant field.
• Experience within policing, emergency services or the wider blue-light sector.
• Experience securing research or innovation funding.
• Knowledge of innovation methodologies (e.g. design thinking, co-production, agile).

Why work with us

You’ll be joining a forward-thinking, committed and values driven team making a real difference to the people who keep our communities safe.  We offer:

• Enhanced wellbeing support
• Pension scheme with up to 8% employer contributions
• Development opportunities
• A 35-hour working week
• A supportive, collaborative culture
• The chance to make a meaningful impact on the lives of police officers, staff, volunteers, and their families

How to Apply:  Please submit your CV and a detailed cover letter explaining why you’re the right fit for this role. Applications are assessed on a rolling basis, so please apply as soon as you are able. 

Limitations: This job description is neither exclusive nor exhaustive. The duties and responsibilities may vary from time to time in the light of changing circumstances in consultation with the jobholder. The jobholder will be required to work within the rules and regulations of the Charity and accept the authority of the Chief Executive, who has the discretion to delegate authority to the jobholder and to withdraw it.

Equal Opportunities Policy: The Charity is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does.

The Charity is committed to providing equal opportunities in employment, and we will not unlawfully discriminate against job applicants, employees of the Charity, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins) religion or belief, sex or sexual orientation.

REF-228 334

The Organisation

The Open SU serves the interests of around 170,000 part-time and distance-learning students spread across the UK, continental Europe and beyond. Our role is to represent and support the interests of this vast and diverse community of students. The Open SU is an independent registered charity, governed by elected student leaders. Our team of vibrant, friendly and dedicated professional staff provide the vital support needed to deliver our ambitious strategy. Though your skills and experience are important, vital to us, are your values. Here at the Open SU we are committed to a positive team culture to enable and empower all members to be their very best.

The Job

In these exciting fixed-term roles, you’ll play a vital part in empowering students to become confident advocates, making sure their voices are heard and their experiences help shape decisions that affect the wider student community. Your involvement will be key to deliver Open SU’s Student Voice objectives, and you’ll work collaboratively with the Student Voice team to deliver projects and raise awareness of opportunities for students to get involved and make a difference.

You’ll support our volunteers through recruitment, providing ongoing guidance, and helping them grow into changemakers and positive representatives of Open SU.

The Person

This role is a fantastic opportunity for a motivated individual with strong communication skills and experience in leading projects and supporting volunteers. You’ll be passionate about empowering others, helping them grow into confident advocates for their peers. As part of a small but busy team, you’ll be comfortable in a fast-paced environment and be confident managing deadlines, prioritising tasks, and organising your workload effectively. You’ll also enjoy working collaboratively, as you’ll be supporting both colleagues and volunteers to achieve shared goals.

Please note: We reserve the right to close the vacancy early upon a large volume of applications.