Digital delivery manager jobs in Birmingham

Legasee is a charity committed to ensuring that future generations can learn about our history through the personal recollections of the men and women who witnessed it first-hand. We provide students, teachers and researchers with unique access to a high-definition video archive of interviews with veterans and civilians connected to British military conflict from 1939 to the present day.

We are now seeking to recruit an experienced Project Manager to oversee the delivery of a major new oral history project focusing on the Aden Emergency, made possible thanks to a grant from the National Lottery Heritage Fund. At its heart, the project will record the oral histories of 30–40 veterans and civilians whose lives were shaped by service in, or connection to, Aden during the final years of British rule.

The Project Manager will have overall responsibility for project planning, delivery, reporting and budget controland will work closely with project partners and funders to ensure that agreed outcomes are met. The role will provide leadership and direction to the project team and its volunteer network, ensuring that activity is well coordinated, realistic and delivered to a high standard.

The recorded testimonies will form a permanent digital archive and support public engagement, interpretation,and learning, ensuring that the experiences of those who served are not forgotten. A key part of the role will be the recruitment, coordination and ongoing support of a part-time Project Coordinator.The Project Coordinator will lead volunteer engagement, research support, transcription, and day-to-day project activities.

Education is central to the project. The Project Manager will oversee the development of educational activity delivered in partnership with schools and community groups, ensuring that young people are supported to explore the history and legacy of the Aden Emergency through original research, oral history and the thoughtful use of digital technologies. This work will result in the creation of new teaching resources, deeper community engagement and strengthened links with educational and cultural institutions nationwide.

The role is home-based, with flexible working hours agreed to ensure effective delivery of the project and coordination with partners.

If successful, your role will be:

• To work with the charity, its partners and the Project Steering Group to complete the project, in line with the requirements of the National Lottery Heritage Fund and within a rigorous evaluation framework.
• To work with the lead oral historian to create a video archive of the personal experiences and observations of up to 40 veterans of the Aden Emergency and ensure that all participants are supported throughout the entire process.
• To work with volunteers and project partners to develop and launch a new interpretation. 
• To work with a local school to deliver creative ways of learning about oral history.
• To be responsible for the overall recruitment, training and participation of all volunteers in the Project,ensuring that they benefit from their involvement by gaining new life skills and a greater understanding of the role of veterans of the Aden Emergency.

In the first instance, please send a covering letter detailing why you think you are best suited to the role along with an up-to-date CV.

Thank you for your interest in our work and best of luck.

The Vacancy

Senior High Value Fundraising Manager

Salary: up to £51,176 (depending on experience) 

Location: Remote with regular travel to London / Downton

Hours: 35 hours per week

Contract: 12 month fixed-term

About the Role

We have an exciting opportunity for a Senior High Value Fundraising Manager to join our Relationship Fundraising team at Help for Heroes. This senior role will shape and lead one of our most strategically important income streams—ensuring we continue delivering life-changing support for veterans and their families.

This senior role is perfect for a confident relationship fundraiser with experience securing major gifts, running high-value campaigns, and delivering impactful special events.

You’ll lead the development and delivery of our high-value giving strategy delivering in excess of £1.2m over the next 12 months, including the £17m No One Left Behind campaign, major donor income, and a new 3-year Special Events strategy. With responsibility for a talented team, you’ll build a strong major donor pipeline, secure 5- and 6-figure gifts, and deliver exceptional supporter experiences.

You’ll collaborate across the organisation to shape compelling proposals, develop high-value communications, support our 20th anniversary plans, and ensure strong financial management and reporting.

As a senior leader, you will inspire, coach and develop your team, fostering a culture of collaboration, excellence and innovation.

About You

We’re looking for a strategic and inspirational leader with:

• Proven experience securing large (6-figure+) gifts from HNWIs
• Successful delivery of multi-million-pound campaigns or major donor programmes
• Experience leading and developing high-performing teams
• Strong event leadership experience in income-generating and stewardship events
• Excellent stakeholder engagement, communication and relationship-building skills
• Confidence managing £1m+ targets, budgets and KPIs
• A flexible, calm and collaborative approach
• Passion for supporting veterans and their families
• Regular travel and some evening/weekend events are required.

About the Team

The Relationship Fundraising team is a key driver of sustainable long-term income for Help for Heroes securing income from Philanthropists, Businesses, Trusts and Foundations, Volunteers and Community partners. You will join a collaborative, passionate and expert team who are committed to delivering transformational support for the Armed Forces community.

In return we can offer you:

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
• 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
• Opportunity to buy and sell up to 5 days annual leave per year.
• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
• 3 volunteer days per year to support the Help for Heroes community.
• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
• Discounts on our branded clothing, including a free Help for Heroes hoody when you complete your induction.

Closing date: 16th January 2026

Please note: We may close this vacancy early should we receive a high volume of strong applications.

Your role

We are seeking a Digital Communication & Events Coordinator to support Design for Good’s programmes and initiatives. You will bring energy, ownership, and initiative to strengthen existing work and deliver new activities, working closely with our Communications & PR lead, programme staff, and senior management to execute our digital communications and events strategy.

The working environment is informal, multilingual, team-oriented, and encourages individual input, learning, and an entrepreneurial mindset. You will have the opportunity to showcase our international scope, activate a global network, and support the delivery of impact-driven programmes to improve life through design. This role reports to the Managing Director of Design for Good.

Key requirements

• 3+ years’ experience in Business, Communications, Marketing, Design, or a related field, with a strong interest in digital communications and events.

• Excellent written and spoken English; additional languages a plus.

• Highly organised, detail-oriented, able to structure, prioritise, and meet deadlines consistently.

• Comfortable working independently in a remote, international team.

• Able to manage multiple priorities and support planning and coordination of digital and in-person events.

• Creative and confident using design skills for social content, presentations, and basic animations (a strong plus).

• Proactive, with strong ownership, follow-through, and a practical “can-do” mindset.

• Curious and people-oriented, motivated to build and nurture relationships across partners, volunteers, and collaborators.

• Passion for social and environmental impact; non-profit experience is a plus.

Key responsibilities

Digital Communications & Social Media

• Support development and execution of social media strategies to expand reach and impact.

• Schedule, publish, and manage content across social and email channels.

• Create social media assets (graphics, animations, reels, videos).

• Monitor, analyse, and report monthly on performance.

• Ensure consistency across all digital communication channels.

• Support creation of the Annual Review, including content coordination and internal reviews.

• Develop and adapt presentations for partners, funders, events, and internal use.

• Prepare briefings and communication materials for stakeholders and events.

Website Development & Maintenance

• Manage website content via CMS (Squarespace experience a plus).

• Gather, create, and post relevant content.

• Analyse and report key platform metrics monthly.

Online and In-person Events

• Support planning and delivery of webinars, Q&A sessions, and other online events.

• Moderate live chats and Q&A sessions, including Slack and Teams.

• Upload and manage event recordings on YouTube.

• Assist coordination of in-person events, including the annual global gathering and CDO roundtables.

Preferred skills and qualifications

• Ability to translate complex topics into clear, engaging content.

• Experience supporting events beyond logistics, including participant engagement and follow-up.

• Interest in ethical, person-first, inclusive storytelling across cultures and regions.

• Confidence experimenting with new digital formats (carousels, short videos, interactive presentations).

• Experience working with volunteers, pro bono partners, or multi-stakeholder collaborations.

• Exposure to or experience in international culture, creativity, or sustainability initiatives.

• Comfortable using engagement metrics to improve communications.

• Proactive, accountable, and able to follow through on commitments.

• Ensure all communications reflect Design for Good’s tone, values, and visual identity.

We’re seeking an experienced charity leader to work with our partner charities, Lintel Trust in Scotland and Lifting Lives in England & Wales.  

As an experienced, motivated charity leader you will drive LHCPGs charitable aspirations through working with our partner charities, Lintel Trust in Scotland and Lifting Lives in England and Wales, so helping us deliver meaningful community benefit across the UK.  

In this central role, that will require some travel as you attend meetings in Edinburgh and Uxbridge offices, you will ensure governance, lead strategic development, build partnerships, and support and facilitate fundraising and operational activity, ensuring our charitable work continues to improve lives and places.  

What You’ll Do

• Lead governance, statutory compliance, and Trustee support across both Trusts.
• Work with Trustees to develop charity strategies, policies, and risk management frameworks.
• Support the grant-making and reporting processes, ensuring high-quality delivery.
• Build strong partnerships and represent the Trusts at events and sector forums.
• Drive fundraising and income generation to expand charitable impact.
• Oversee marketing, digital presence, and communications.
• Line manage the Charities Liaison Coordinator and foster a collaborative team culture. 

What You Need 

• Strong knowledge of charity regulation (OSCR and/or Charity Commission).
• Experience running or overseeing a charity and working with Trustees.
• Proven fundraising, grant assessment, and budget management experience.
• Excellent communication, report writing and relationship-building skills.
• Experience in marketing, events and digital content management.
• Understanding of social value, housing issues, and community-focused work.
• Desirable: public sector/housing experience and degree-level qualification. 

What we offer 

A highly competitive total reward package alongside salary to include:  

• Competitive salary and an exceptional pension contribution
• Car allowance of £5740 pa 
• £300 wellbeing allowance
• Discretionary annual bonus
• 34 days’ holiday plus bank holidays and birthday leave
• Private Medical Insurance & Health Cash Plan (post-probation)
• Flexible working including 10 “work from anywhere” days
• £1000 annual training budget, volunteering leave, and more

Apply now to help shape the future impact of LHCPG’s charitable partnerships and deliver lasting social value across communities. 

Please note: We reserve the right to close this posting early if a suitable candidate is found. 

The Cyber Helpline is a fast-growing, innovative charity that supports individuals impacted by cybercrime, digital fraud and online harm. As we enter our next stage of growth, we are seeking a senior operational leader to transform, scale and strengthen our Helpline service.

The Head of Helpline and Service Delivery will provide strategic and operational leadership across all aspects of service delivery - people, processes, quality, tooling and innovation. This role is accountable for the overall performance, resilience and impact of the Helpline, ensuring we offer exceptional trauma-informed and victim/survivor-centred support across channels.

This is an executive role requiring someone who can operate strategically while staying close to operational realities. You will lead managers, staff and volunteers, drive cultural and structural change, support growth of service models, deliver high-quality outcomes and ensure the Helpline is equipped to meet demand.

This opportunity is exciting for an experienced service-delivery leader to build a mission-driven Helpline at scale.

Key Responsibilities

Strategy & Service Direction

• Develop and deliver a multi-year operational strategy for the Helpline aligned with organisational goals.

• Shape the future service model, including workforce planning, channel strategy, automation and technology.

• Provide executive-level leadership and insight to the CEO, Executive Team and Trustees.

• Represent The Cyber Helpline externally with partners, regulators, law enforcement, funders and the wider sector.

Service Performance

• Lead the day-to-day and long-term operation of the Helpline, ensuring stability, quality, responsiveness and continuous improvement.

• Own and deliver KPIs, SLAs, performance dashboards and quality standards.

• Ensure effective processes, incident response, risk management and signposting and referral pathways.

• Oversee the helpdesk, telephony, triage, case management processes and other service initiatives.

People, Culture and Capability

• Lead the team members across functions such as supervisors, case support, QA and training

• Build a high-performing workforce of staff and volunteers, ensuring strong recruitment, onboarding, development, supervision and succession planning.

• Foster a supportive, trauma-informed and collaborative culture with clear expectations and accountability.

• Set and embed structures, role clarity, operational guidelines and communication frameworks across the Helpline.

Quality, Compliance and Risk

• Own the QA framework alongside the Case Support Team, ensuring consistent, accurate and compassionate support to victims and survivors.

• Work in partnership with the Head of Safeguarding to ensure compliance with safeguarding policy and strong practice across the team.

• Oversee high-risk escalations, operational risk identification and mitigation.

• Ensure compliance with internal policies, such as data protection and cybersecurity.

Service Development

• Lead service improvement initiatives, including redesigning processes, upgrading systems and embedding new technologies.

• Collaborate with data, product and technology teams to enhance automation, workflows and case-handling efficiency.

• Ensure the service evolves in response to threat trends, victim needs, and organisational strategy.

• Drive innovation in digital service delivery and multi-channel support.

Partnerships, Impact and Growth

• Work with stakeholders such as police, funders, commissioners, corporates and international partners to strengthen and expand our model.

• Support fundraising and business development opportunities by providing operational insight, impact reporting and case studies.

• Contribute to the expansion of the Helpline model into new geographies.

• Act as a senior ambassador for the service and organisation.

Internal Leadership and Collaboration

• Partner with operations, finance, safeguarding, comms and data teams to ensure integrated and effective organisational delivery.

• Contribute to organisational strategy, planning cycles, and Executive Team decision making.

• Lead or support cross-organisational projects where operational expertise is required.

Requirements

Candidates must be 18 years old or older and resident in the UK with the right to work in the UK. Successful candidates will need to have their background and criminal records checked, as they are likely to have access to sensitive personal data. 

Essential

• Significant leadership experience in a senior operational role within a helpline, support service, contact centre, victim support environment or other complex service-delivery setting.

• Proven ability to scale a service, introduce new operational models and lead organisational change. 

• Experience managing multi-layered teams (including volunteers), ideally across remote environments.

• Strong understanding of QA, safeguarding principles, operational risk, and compliance.

• Demonstrated ability to set KPIs, manage performance, analyse data and make evidence-informed decisions.

• Exceptional people leadership, communication and stakeholder-management skills

• Experience improving processes, implementing new systems or delivering service innovation.

• High emotional intelligence with a calm, pragmatic approach to problem-solving.

• Alignment with The Cyber Helpline’s mission and a commitment to victim-centred support.

Desirable

• Understanding of cybercrime, cybersecurity, online harms or digital victimisation.

• Experience working in a charity or volunteer-powered environment.

• Experience delivering training, public speaking or representing an organisation externally.

• Experience with helpdesk systems, CRM, or telephony/triage systems

• Knowledge of trauma-informed practice.

What we offer

• Enhanced annual leave - generous leave package with an extra day off to celebrate your birthday.

• Pension scheme - 8% employer contribution to your workplace pension scheme

• Employee discounts - thousands of discounts on travel, shopping, wellbeing, entertainment and more.

• Remote working cost budget - an annual allowance to cover eligible remote working costs

• Flexible, remote-first working - we are a remote-first organisation, you’ll have the freedom to work from home (or away - subject to approval), supported by a flexible working culture. 

• Cybersecurity at home - we offer free cybersecurity tools, including endpoint protection and VPNs to protect your personal devices.

• Professional development - access to ad-hoc training based on your role and professional growth interests

• Enhanced leave - including sick pay, paternity/maternity, compassionate and bereavement leave. We operate with flexibility during periods of illness, family need or unexpected events.

• Cybersecurity community - Join a supportive network of over 150 cybersecurity professionals in the UK and USA.

• Time off for learning - request time off to pursue training or development opportunities

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

Kinship is undertaking a major feasibility Randomised Controlled Trial (RCT) of Kinship Connected. This is aligned with recommendations set out in the Kinship Care Practice Guide published by Foundations (2024) and builds on evidence from the Kinship Navigator intervention of support for kinship carers in the USA. 

This feasibility RCT is a complex, multi-partner programme involving: 

• An active funding partner 
• An independent evaluation team 
• 5 participating local authorities (to be confirmed) 
• Internal delivery teams and cross organisational services 
• Kinship carers and lived experience subject experts

The Mobilisation and Delivery Project Manager is the operational engine of the programme, ensuring that every workstream is scoped, resourced, sequenced, delivered and evidenced, and that Kinship is trial-ready, compliant, and well-coordinated through set-up and delivery.

This role needs someone who is an excellent communicator, highly organised, unflappable, curious, and able to sit comfortably in the detail. The successful person will keep a firm grip on timelines, dependencies and risks.

You will manage a Programmes Officer as well as the set-up, processes, documentation, reporting, trial readiness, communications and cross-team coordination. You will work closely with the Programmes Manager who will share responsibility for ensuring high quality performance across the feasibility trial. You will both work closely with the core project team and partners.

You will lead operational quality, systems, processes, data, and compliance. The Programmes Manager will lead practice quality, staff development and supervision, safeguarding and relational delivery. Together you make sure the trial is delivered ethically, consistently and to a very high standard. 

Key responsibilities include:

• ​Lead the mobilisation plan across all workstreams and ensure trial readiness.
• Develop all processes, documentation and operational frameworks in line with the intervention protocol.
• Coordinate local authority onboarding, staff training and internal operational setup with the Programmes Manager.
• Work with internal Kinship teams to ensure everyone has clear expectations and is held to account for their performance during mobilisation and delivery – owning the workstreams.

• Ensure weekly pipeline monitoring for treatment and control recruitment.

• Work with the Programmes Manager and Kinship Family Workers to strengthen referral and screening processes where appropriate.

• Identify recruitment risks early and drive rapid problem-solving. 

• Maintain delivery tracking and operational dashboards.

• Identify throughput or workload risks and support adjustments. 

• Lead operational quality assurance (QA) including data quality checks, file audits and process compliance. 

• Coordinate data collection, monitoring and data quality for evaluator requirements (both treatment and control).

Essential knowledge and experience includes:

• Project Management Qualification or commensurate experience.

• Significant experience managing complex projects or programmes with multiple partners and tight delivery requirements.

• Proven experience designing and maintaining structured workflows, operational systems and project plans in fast-paced environments.

• Experience coordinating across multidisciplinary teams without direct line management responsibility.

• Strong background in quality assurance, process improvement and operational risk management.

• Experience translating evaluation, compliance or regulatory requirements into practical delivery processes.

• Experience developing and maintaining documentation, SOPs, manuals and operational toolkits.

• Experience working with data for monitoring, decision making and evaluation readiness.

• Proven ability to ensure data quality, consistency and audit readiness.

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.

Key dates:

Application deadline: 11.59pm, Sunday 4 January 2026

First interview: Thursday 8 January 2026 (online)

Second interview:Wednesday 14 January 2026 (in-person, London)

How to apply

Respond on CharityJobs to these 5 questions, along with your CV:

1. Kinship’s mission and values emphasise putting kinship families first, being bold, stepping up and working stronger together. What motivates you to apply for this role, and how would these values shape how you lead mobilisation and delivery?

2. Describe a time you managed a complex programme or project with multiple partners or workstreams. What approach did you take to keep delivery coordinated and on track?

3. Give an example of how you improved data quality, compliance or process consistency. What actions did you take and what was the outcome?

4. Tell us about a situation where you worked closely with colleagues delivering frontline or relational support to solve a delivery or operational challenge. What did you do to ensure alignment and shared ownership?

5. Describe a time you worked in a fast-changing or uncertain environment. How did you stay grounded, support others and keep delivery moving forward? 

We are looking to fill this role quickly and reserve the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications so please apply early! 

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

Kinship is undertaking a major feasibility Randomised Controlled Trial (RCT) of Kinship Connected. This is aligned with recommendations set out in the Kinship Care Practice Guide published by Foundations (2024) and builds on evidence from the Kinship Navigator intervention of support for kinship carers in the USA. 

This feasibility RCT is a complex, multi-partner programme involving: 

• An active funding partner 
• An independent evaluation team 
• 5 participating local authorities (to be confirmed) 
• Internal delivery teams and cross organisational services 
• Kinship carers and lived experience subject experts

This role leads and supports the staff team delivering one-to-one navigator-style support to kinship carers as part of the Kinship Connected feasibility randomised controlled trial. You will ensure the team provides consistent, high quality, relational support that reflects Kinship’s values and trauma-informed practice. 

You will work closely with the Mobilisation and Delivery Project Manager and will share responsibility for ensuring high quality performance across the feasibility trial. You will both work closely with the core project team and partners. 

The Programmes Manager leads practice quality, staff development, safeguarding and relational delivery. The Mobilisation and Delivery Project Manager leads operational quality, systems, processes, data and compliance. Together you make sure the trial is delivered ethically, consistently and to a very high standard.

Key responsibilities include:

• Lead the day-to-day practice and relational delivery of the Kinship Connected (Navigator) support model.

• Support Kinship Family Workers to deliver high quality, trauma-informed and strengths-based support to kinship carers.

• Ensure clear case management, boundaries, risk management and reflective practice.

• Embed the delivery approach set out in the Intervention Protocol and Kinship Navigator Service Manual.

• Ensure equity, accessibility and inclusion in all aspects of delivery, with particular focus on minoritised ethnic kinship families. 

• Maintain delivery tracking and operational dashboards.

• Provide high quality line management, reflective supervision and pastoral support to Kinship Family Workers

Essential knowledge and experience includes:

• Strong experience leading frontline delivery teams providing emotional, relational or social care support.

• Proven track record ensuring high quality casework, assessments, boundaries and risk management.

• Experience delivering strengths-based, trauma-informed and evidence-informed approaches.

• Substantial experience in line managing practitioners, delivering reflective supervision and supporting wellbeing.

• Experience leading high performing dispersed teams with confidence, consistency and compassion.

• Experience managing change and supporting staff through shifting delivery requirements.

• Strong background in safeguarding decision making, case discussions and organisational safeguarding culture. 

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.

Key dates:

Application deadline:  11.59pm, Sunday 4 January 2026

First interview: Friday 9 January 2026 (online)

Second interview:Wednesday 14 January 2026 (in-person, London)

How to apply

Respond on CharityJobs to these 5 questions, along with your CV:

1. What is it about Kinship’s mission and values that motivates you to lead the delivery of relational support for kinship carers, and how would these values shape your approach as a Programmes Manager?

2. Describe a time you led or supported a team delivering emotional or relational support. How did you ensure consistent, high-quality practice?

3. Give an example of how you have developed or supported practitioners through reflective supervision, coaching or managing difficult practice situations. What approach did you take and why?

4. Describe a situation where you had to make or support a safeguarding decision. How did you balance risk, judgement and support for staff?

5. Tell us about a time you worked with a local authority, commissioner or another external partner to resolve a challenge or improve delivery. What did you do?

We are looking to fill this role quickly and reserve the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications so please apply early! 

Digital and Communications Delivery Lead 

We are partnered with a fantastic charity who are seeking a dedicated and experienced Digital and Communications Delivery Lead to manage the digital and communications elements of its largest corporate partnership. This role is critical to helping the partnership raise a significant target their service user. 

Key responsibilities

• Programme managing both the digital delivery and communications aspects of the charity’s largest corporate partnership.
• Matrix managing relevant colleagues across different teams to achieve shared goals.
• Maintaining a critical relationship with the corporate partner at an operational level and reporting with confidence to their senior management/leadership.
• Providing direct delivery of relevant national and regional media activity and social media engagement aimed at adult audiences.
• Directly delivering relevant communications targeted at the corporate partner’s members, partners, and wider adult audiences.
• Oversight of organic and paid social media content and delivery.
• Oversight of the production of content for younger audiences.
• Ensuring the voices and experiences of children and young people are central to all work produced.
• Building and maintaining effective working relationships both internally and with the corporate partner to deliver agreed objectives.
• Regularly reporting progress against agreed plans and KPIs to senior colleagues both internally and externally.

Person Specifications

The ideal candidate will be able to demonstrate equivalent professional expertise gained in a digital, PR, social media, or a related discipline.

• Demonstrable experience holding a relationship with a corporate partner on behalf of a charity.
• Proven experience of matrix and programme management, successfully delivering shared goals by working across multiple teams.
• Demonstrable experience working in media, including generating positive coverage and holding relationships with journalists.
• Demonstrable experience in digital content production and communications, including liaising with external agencies.
• Experience in co-producing content with children and young people, coupled with an understanding of safeguarding.
• Proven ability to work effectively within a complex organisation and closely with senior leadership in a large organisation.
• Possesses excellent written, oral, and interpersonal skills, with the ability to communicate complex concepts to varied audiences.
• Comfortable working in fast-changing environments and capable of adapting plans as needed.
• Must be able to attend meetings in central London at least once a month, with occasional travel to other UK locations.

What’s on Offer:

• An 18 months FTC 
• A January start date 
• Flexible working, 1 day a month in London
• c. £45,000

How to Apply:

To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.
To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button.

Commitment to Diversity:

The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Are you an experienced Digital Product Manager looking for an exciting opportunity to help develop digital products and services? If so, join Shelter and you could soon be supporting our income generation, advocacy campaigns and advice services.

About the role

Reporting to the Digital Product and Delivery Lead, you’ll be at the centre of a multidisciplinary digital team, developing products and services to support Shelter’s income generation, advocacy campaigns and advice services.

As part of the Digital Team, you’ll work with disciplines including front and back-end development and user-centred designers, as well as with adjacent teams of specialists in marketing, creative, and campaigning teams.

You’ll develop Shelter’s ability to be user and data-led, leading on the planning, delivery, maintenance, and optimisation of a range of digital products.

Role specifics

A passionate champion of agile product design, you are used to being flexible within a range of business settings and constraints. Through extensive experience collaborating with experts in cross-functional teams, you’ll understand how to successfully bring together different technical specialists and business stakeholders, enabling them to work together towards a common aim.

You’ll have a solid knowledge of product design and development, including facilitating, ideation, and scoping. You will have worked on complex projects with a range of technologies and understand how strategic requirements, business analysis, systems thinking and user insight can be translated into full-stack solutions.

 An excellent communicator, you can advocate for a particular approach while building constructive relationships. Able to balance dependencies and priorities, we’ll look to you to develop a clear roadmap, that everyone can get behind, to deliver on time and budget.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Digital team sit alongside our Content and User Experience team, our Strategic Evaluation, Learning and Insight team and our CRM team, within Shelter’s Digital and Audience Engagement (DAE) sub-directorate. DAE is one of three sub-directorates that make up our wider Communications, Policy and Campaigns (CPC) department.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Senior Brand Manager (Brand Planning)
Reference: DEC20258767
Location: Flexible in UK + Travel to Team Meetings
Contract: 12 Months (Maternity cover)
Hours: Full time, 37.5 hours per week
Salary: £44,315.00 - £47,312.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

Introduction

We are looking for a Senior Brand Manager to lead on our brand marketing campaigns and drive forwards new brand reach initiatives.

Working within the RSPB’s brand team you will help bring our brand to life, shift perceptions, and build brand affinity amongst new and existing audiences by planning and delivering impactful brand campaigns. and working closely with the fundraising and campaigning teams on their activities.

It’s an exciting time to join.  Since launching our refreshed brand in 2022 we've laid strong foundations for the future, and you will have the opportunity to help our brand continue to grow and soar. This is a fixed term contract to provide cover within the brand team during a period of maternity leave.

Key responsibilities

• Lead the planning, development and review of insight-led brand marketing campaigns
• With the Head of Brand, deliver brand reach initiatives to grow the RSPB’s top of funnel metrics. From early discovery through to delivery and measurement, always leading the delivery phase and marketing planning specifically.
• Brand Business Partner for teams driving strategic and high reach marcomms activities e.g. Supporter Fundraising, Commercial, Campaigns & Mobilisation and Brand & Marketing - providing brand consultancy to ensure the brand is well executed in external campaigns and comms to build brand equity.
• Share insight on brand health and brand related business metrics through collaboration with the Head of Market Research & Insight. Identify actions arising from the insight and set strategic direction with support from Head of Brand where necessary.

Essential skills, knowledge and experience:

• Experience of developing multi-channel campaigns rooted in audience insight.
• Experienced in brand tracking and measurement, and using it to shape marketing and communications plans.
• Expertise in brand strategy and positioning
• Experience leading marketing projects and new initiatives.
• Curious and collaborative, the role holder will be skilled at influencing across the organisation, proactively identifying opportunities to improve outcomes by providing support and challenge through insight and evidence.
• Experienced at developing collaborative external and internal relationships with key stakeholders to secure positive brand outcomes
• Excellent written and verbal skills to present, influence and represent the directorate and the organisation.
• Logical and methodical, analytical and a good eye for detail.

General information

From time-to-time, and particularly at the start of a new project or campaign, you will be expected to come together with the rest of a project or campaign team, or workstream, and co-locate face-to-face for a few days. There will be some meetings together, and also the opportunity to work side by side on the project for a short period. The RSPB will subsidise any required accommodation or travel as per our Expenses Policy.  This will help build relationships, break down silos, and make working together online easier and more enjoyable. This co-location will usually be at an RSPB office and will be agreed in advance. Outside of these co-location moments you will be based in your contracted place of work as usual. Reasonable adjustment to the above can be discussed with the Line Manager.

Everyone in the RSPB has a role to play in creating an inclusive culture and we want our people and their behaviours to show this. As part of your role, it is your responsibility to:

• Work in a way that reflects our commitment to inclusion, with colleagues, external partners or the public.
• Demonstrate inclusive behaviour, which recognises the value of everyone’s contribution and experience.

Additional Information:

• This is a full time, fixed-term role for 12 months, for 37.5 hours per week.
• The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

Closing date: 23:59, Friday 9th January 2026
We are looking to conduct interviews for this position from w/c 26th January 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also be searching for similar roles such as: Digital Asset Management (DAM), Brand Asset Management, Creative Operations, Product Owner (PO), Digital Product Management (DPM).

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

UnLtd is a vibrant, ambitious organisation at the heart of the UK’s social enterprise sector. As a key stakeholder and leading funder and supporter of social entrepreneurs, we continuously learn and adapt to better meet their needs and maximise their impact.

We are seeking a talented Communications Manager to amplify UnLtd’s voice and influence within the sector while shining a spotlight on the incredible work of social entrepreneurs. This role is about balance: telling inspiring stories that bring their journeys to life, while also demonstrating measurable outcomes, addressing challenges, and showcasing how our unique funding and support model drives impact.

As a core member of a small, collaborative team, you will create and deliver high-quality communications across multiple channels. Your work will include managing media relations, overseeing day-to-day digital communications and social media, updating and optimising website content, producing marketing and campaign materials, managing communications projects, and supporting events.

We are looking for someone with experience in a broad communications role, including press office expertise, who thrives in a dynamic environment and brings a proactive, learning mindset. The potential for impact is significant: your work will strengthen UnLtd’s positioning as the UK’s leading organisation backing social entrepreneurs at every stage of their journey, while engaging funders, partners, and communities to build a fairer, brighter future together.

We are seeking a Content Creator to help shape and communicate the heart and vision of Gateway Christian Centre through high-quality digital broadcast and print visual content.

This role involves working closely with our senior leadership and communications team to create engaging media for online platforms, in-person events, and church communications. The ideal candidate will be creative, technically skilled, and spiritually aligned — someone who loves telling stories that inspire faith and connect people to Jesus.

Please see the attached job description and person specification for full details.

About the Role

Reporting to the Head of Communications, you’ll join a small, creative, and supportive team working to make a real impact for Scotland’s seas. This is a maternity cover position, offering an exciting opportunity to step into a dynamic role where you can quickly make a difference.

You’ll help craft engaging digital content and drive public campaigns that raise awareness of seafood sustainability and marine protection — inspiring both people and policymakers to take action.

A key part of your work will be supporting collaborative external campaigns and finding imaginative ways to grow Open Seas’ reach and influence. From storytelling through film and design to building our online presence, your creativity will help showcase Scotland’s incredible marine life — and the urgent need to protect it.

You’ll contribute across a range of activities, from managing social media and improving SEO, to developing new website content and visual communications.

We’re looking for someone who’s agile, proactive, and comfortable working in a fast-moving environment. You’ll be a positive self-starter and a collaborative team player who enjoys bringing fresh ideas to life and adapting as priorities evolve.

This maternity cover role is a fantastic opportunity to use your digital and creative skills for good — contributing to progressive, solutions-focused campaigns that help shape the future of Scotland’s seas.

About Open Seas

Open Seas is a small environmental charity working in Scotland and beyond to promote environmental recovery in our seas and champion sustainable seafood. Established in 2016, we conduct environmental and policy research to inform consumers, markets and decision-makers as well as generate campaigns to drive positive change for the environmental health of Scotland’s seas. 

Job Purpose

Within the National Influencing & Networks team, the Digital Communications Officer is responsible for delivering core communications functions. The postholder will work directly with the Director of National Influencing and Networks to plan communications activity in line with organisational objectives, and to deliver planned, regular and ad-hoc outputs. They will also work closely with the Area Engagement and Partnerships Team. It is desirable for the postholder to bring innovative video editing and production expertise, along with strong digital content creation skills, to enhance Clinks’ communications reach and impact.

Duties and key responsibilities

· Contribute to the continued development of communications outputs of relevance to the voluntary sector working in criminal justice

· Deliver Clinks’ communications functions to ensure our work and the voluntary sector is promoted in an accurate and timely manner.

· Contribute to Clinks’ communications outputs through oversight of the organisational communications planner, supporting the development of timelines and executing as appropriate

· Responsible for publication and design of organisational policy reports, e-bulletins, newsletters, blog posts, ad-hoc publications and other relevant digital outputs

· Responsible for the collation and distribution of Clinks’ Light Lunch on a weekly basis as well as newsflashes, women’s network updates and art alliance updates

· Provide communications and digital expertise to all Clinks staff, including planning of social media, publications or key deliverables including Clinks’ annual State of the sector research

· Work closely with the Membership and Digital Development Officer to ensure coordination of Clinks’ digital output, and supporting the Clinks digital era by contributing to project managed task groups from a communications perspective

· Work with Clinks’ partners on the delivery of local communications outputs

· Lead on Clinks’ regular programme of reporting and benchmarking, with relevance to communications metrics, triaging responsibility within the organisation, and escalating as appropriate, as well as liaising with third parties as needed

· Track and evaluate the impact of Clinks’ communications and digital outputs and advise colleagues accordingly

· Responsible, with the Membership and Digital Development Officer, for keeping information on the website up to date.

· Ensure the implementation of Clinks’ Content Creation Strategy and social media strategy, and contribute to development of wider organisational digital strategy

· Continuously review comms process’ and outputs to ensure a continued high standard to Clinks overall delivery

· Support fundraising activity and bid applications to help secure income for development work.

Additional responsibilities

· Contribute to team activity, including the communication of policy positions rooted in evidence, expertise and experience

· Ensure high standards across all Clinks communications products

· Support the development and operation of the various groups, networks and structures facilitated by Clinks

· Represent Clinks at external meetings and events

· Work with colleagues to maintain and develop Clinks’ database of stakeholders to support the distribution of published materials and other communications.

General responsibilities

· Represent and be an ambassador for Clinks

· Work to support the mission, ethos and values of Clinks

· Be flexible and carry out other associated duties as they may arise, develop or be assigned in line with the broad remit of the position

· Support and promote diversity and equality of opportunity in the workplace

· Work collaboratively with others in all aspects of our work.

This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.

Person specification

Education and experience

• 2-3 years’ experience in a communications-related role
• Experience in innovative video editing, production, and digital content creation is highly desirable. 

Knowledge, skills and abilities

· An understanding of issues related to:

•  The role of the voluntary sector in addressing social exclusion and inequalities
• The criminal justice system, in particular prisons and probation.

· The ability to engage audiences, persuade, and encourage understanding and participation in written and/or other communications, with a focus on social media output.

· Ability to manage multiple workstreams and competing priorities

· A collaborative approach to working with colleagues

· Strong IT skills, including knowledge of Microsoft Office, and an ability to support online platforms, including Drupal and Simple News, as well as proficiency in web development

· An eye for design, with the ability to liaise with external designers and to use design software, for example InDesign to create documents and manipulate document templates and Canva to produce assets.

· Clear, concise and engaging written and online communication skills

· A scrupulous approach to proofreading and a high level of skill in written English.

· Good knowledge of social media platforms such as LinkedIn and Bluesky, how to create and schedule engaging content for social media, and how to track engagement

· Monitor feed, share content and engage with Clinks’ members via social media

Personal attributes and other requirements

· Working well in a team with a flexible approach to work

· Ability to manage multiple and sometimes competing priorities

· Personal resilience and ability to stay focused in a rapidly changing environment

· Commitment to anti-discriminatory practice and equal opportunities, including for people with lived experience of the criminal justice system

· Ability to apply awareness of diversity issues to all areas of work

· Commitment to upholding the rights of people facing disadvantage and discrimination in the criminal justice system.