35 Finance and operations assistant jobs

About Bank Workers Charity

At Bank Workers Charity, we help people in the banking community live happier, healthier and more fulfilling lives. Guided by our values of Integrity, Caring, Respect, Achievement and Fairness, we're committed to creating a positive and inclusive workplace where people can thrive.

About the Role

We're looking for an organised and proactive People Administrator to join our People & Culture team. This is an excellent opportunity for someone with HR administration experience who wants to develop their career in a supportive, values-led organisation.

You'll provide high-quality HR support across the employee lifecycle, including recruitment, onboarding, payroll administration, learning and development, employee benefits, HR systems and employee engagement initiatives.

Key Responsibilities

• Act as the first point of contact for HR queries.
• Manage HR administration, employee records and employment documentation.
• Coordinate recruitment, onboarding and offboarding processes.
• Support payroll changes and employee benefits administration.
• Assist with learning and development activities and training records.
• Maintain HR systems and ensure GDPR compliance.
• Support employee engagement, wellbeing and inclusion initiatives.
• Contribute to HR projects and continuous improvement activities.

About You

You'll have:

• Experience in an HR Administrator, HR Assistant or HR Coordinator role.
• Knowledge of HR processes across the employee lifecycle.
• Strong organisational skills and attention to detail.
• Excellent communication and customer service skills.
• Experience handling confidential information.
• Confidence using Microsoft 365 applications.

Desirable: CIPD Level 3 (or working towards), charity sector experience, learning & development or employee relations administration experience.

Why Join Us?

This is a fantastic opportunity to gain exposure to the full employee lifecycle, work closely with experienced HR professionals, and make a real difference within a charity that supports people in the banking community.

Our Benefits:

• 30 days holiday, plus public holidays (FTE).
• 8% employer contribution to Bank Workers Charity’s pension scheme and up to an additional 3% matched with employee contributions.
• A wide range of employer funded wellbeing experiences through Heka.
• Flexible benefit provision (including BUPA plan, cycle to work, payroll giving and electric car scheme).
• Group Life Cover (three times annual salary).
• Weekly wellbeing half hour.
• Employee Assistance Programme

If you're interested in joining us, please send your CV and a cover letter detailing how your experience aligns with the requirements of the role by 22 September 2026. Interviews are expected to take place during the week commencing 28 September 2026.

Future Dreams is a pioneering UK charity providing psychological, practical, and emotional support to people diagnosed with breast cancer. We also champion early detection through breast health masterclasses and fund vital research into secondary breast cancer.

Based at Future Dreams House in King’s Cross — our welcoming breast cancer support centre — we deliver a vibrant programme of in-person and online services, community activities, and one-to-one support with specialist nurses, counsellors, and therapists. Everything we do is driven by one clear belief: nobody should face breast cancer alone, or without hope.

We are now looking for a Finance Assistant to join our growing team and play a key role in strengthening our in-house finance function.

About the role

This is a fantastic opportunity for an organised, detail-driven finance professional who wants to develop their career within a purpose-led charity.

Working closely with the Head of Finance, you will support the smooth day-to-day running of our finance operations, ensuring transactions are processed accurately and on time, records are well maintained, and financial controls are consistently applied. You’ll contribute to reliable reporting, support audit and compliance activity, and help build efficient processes that enable the charity to operate effectively.

You will also work collaboratively with colleagues across the organisation and liaise with suppliers and external stakeholders, becoming a trusted part of a friendly, supportive team that values accuracy, integrity, and continuous improvement.

About you

You will be an organised, accurate and conscientious finance professional who takes pride in getting the detail right and following processes through to completion.

You will have:

• At least two years’ relevant experience in a finance or accounting role.
• An AAT Level 3 qualification, or equivalent.
• Practical experience of processing supplier invoices, expenses and other financial transactions accurately.
• Experience of bank and/or supplier account reconciliations and investigating discrepancies.
• Good working knowledge of Xero or a similar accounting system.
• Strong Excel skills and confidence working with financial data and spreadsheets.
• Excellent attention to detail and a high degree of accuracy.
• The ability to organise your workload, manage competing priorities and meet financial deadlines.
• A practical, solutions-focused approach, with the confidence to investigate queries and escalate issues where appropriate.
• Strong written and verbal communication skills and the ability to liaise professionally with colleagues, suppliers and other stakeholders.
• The ability to work independently while contributing positively to a small, collaborative team.
• Integrity and discretion when handling confidential financial and personal information.

Experience of month-end processes, charity finance and/or working within a not-for-profit organisation would be advantageous.

AAT Level 4, or progression towards a professional accounting qualification, would also be desirable.

You will be supportive of Future Dreams’ purpose and values and committed to helping us create an inclusive workplace that reflects the diverse communities we serve.

What we offer

· £24,000 - £28,000 pro rota, per annum (FTE £30,000 - £35,000 pa)

• 25 days annual leave plus bank holidays
• Pension
• Additional one-week paid shutdown over Christmas and New Year
• Hybrid working with a minimum of 2 days per week based at Future Dreams House.
• Free weekly yoga sessions
• A warm, inclusive working environment in a mission-driven organisation

Safeguarding

Future Dreams is committed to safeguarding and promoting the wellbeing of everyone who uses our services. All staff are expected to share this commitment and to follow our safeguarding policies and procedures.

Appointment to this role will be subject to satisfactory references, confirmation of the right to work in the UK and a Basic DBS check.

We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications. Early application is therefore encouraged.

The Assistant Finance and Operations Manager is a new role for The Christie Charity (Charity) and a fantastic opportunity for an individual looking to work for a fast moving, growing organisation. We are looking for an enthusiastic individual to take ownership in the finance team for day-to-day transactional processing for The Christie Charity group. This position provides an excellent opportunity to develop an understanding of charity and commercial finance. You will play a key role in supporting robust financial controls across the Charity group.

This is a hands-on role with responsibility for coordinating and overseeing day-to-day transactional activity undertaken by the Finance Officers, including purchase-to-pay, supplier payments, accounts receivable, banking, income reconciliation, corporate credit cards and other routine financial processes. The postholder will ensure work is completed accurately and within required timescales, review key reconciliations and outstanding items, and provide support and guidance to the Finance Officers where issues arise. They will remain actively involved in transactional processing where required, particularly in relation to more complex matters, periods of high workload and the transition of activities into the Charity.

The postholder will act as the first point of escalation for transactional matters which cannot be readily resolved by the Finance Officers and as a key point of contact for routine finance queries from external third parties. They will work closely with colleagues across the Charity to ensure financial processes operate effectively while maintaining appropriate controls and segregation of duties.

The Assistant Finance and Operations Manager will be an important day-to-day user of the Charity's finance and purchase-to-pay systems and will take a lead operational role in ensuring these systems are used consistently and effectively. The postholder will support Finance Officers and wider Charity colleagues with system and process queries, monitor compliance with agreed financial procedures and identify recurring issues or opportunities to improve processes. Working with the Charity Financial Controller and Funds and Finance Business Partner, they will contribute to the continued development of efficient, proportionate and well-controlled financial processes across the Charity group.

Additional information

Upon joining The Christie Charity, day-to-day financial transaction processing will continue to be delivered by The Christie NHS Foundation Trust during the initial months of the role, therefore, the postholder will be expected to work closely and collaboratively with their finance team to ensure seamless operations and continuity across the Charity group.

These functions are anticipated to transfer to the Charity group with the postholder taking ownership of these responsibilities within the first 3 months in role. The postholder will be expected to work autonomously to ensure the smooth transition of activities to the Charity.

This post would suit an individual who enjoys working in a dynamic, evolving environment, where responsibilities may shift in response to organisational priorities. The postholder must be comfortable navigating ambiguity, demonstrating flexibility, initiative, and a proactive approach to problem-solving.

The postholder will also provide support to the team on an ad-hoc basis as required.

The postholder will complete a shift approximately every four to six weeks at the Charity’s hub in Withington to support charitable activity at The Christie NHS Foundation Trust.

Senior Finance Officer

We are seeking an experienced finance professional to lead accounts payable operations and help ensure strong financial controls at Depaul UK.

Position: Senior Finance Officer - Payables
Salary: £41,484 per annum
Location: London
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Closing date: 21 September 2026

About the role

Depaul UK is looking for a Senior Finance Officer - Payables to take the lead on the day-to-day delivery of an accurate, efficient and well-controlled accounts payable function.

You will oversee purchase ledger operations, weekly payment runs, supplier reconciliations and month-end processes, while supporting colleagues across the organisation and identifying opportunities to improve systems and processes.

Key responsibilities include:

· Leading the day-to-day operation of the purchase ledger function

· Preparing and managing weekly payment runs

· Ensuring staff expenses and non-payroll costs are processed in line with internal controls

· Completing monthly purchase ledger reconciliations and reviewing aged creditors

· Managing banking and credit card administration

· Leading system administration and support for the Business Central finance system

· Preparing month-end prepayments, accruals, allocations and control account reconciliations

· Reviewing and approving month-end journals and reconciliations

· Supporting year-end audit preparation and responding to audit queries

· Line managing the Finance Assistant - Purchase Ledger

· Supporting continuous improvement and greater automation across finance processes

About you

You will be a part-qualified accountant or bring substantial practical experience gained across a range of finance roles.

You will have excellent knowledge of end-to-end purchase ledger processes and experience preparing accounts to trial balance stage. Strong IT skills are essential, alongside the confidence to identify opportunities to improve efficiency through systems and automation.

You will also need excellent communication and organisational skills, the ability to prioritise effectively and experience of supporting or managing colleagues.

Above all, you will bring personal and professional integrity and share Depaul UK's commitment to equality, inclusion and creating better futures for young people.

About Depaul UK

Depaul UK has been working to tackle homelessness since 1989. From its beginnings as a single housing project in North London, the charity has grown to provide accommodation, prevention and support services to thousands of marginalised young people across the UK.

Inspired by the values of St Vincent de Paul, Depaul UK believes in the intrinsic worth of every person and takes practical, bold action to help people build brighter futures.

Benefits include 26 days' annual leave, increasing with service, pension contributions of up to 7%, tailored training and development, flexible working options where suitable, a cash health plan, Employee Assistance Programme with 24/7 GP access and a range of retail, travel and wellbeing discounts.

Other roles you may have experience of could include: Senior Finance Officer, Accounts Payable Officer, Senior Accounts Payable Officer, Purchase Ledger Manager, Finance Officer, Senior Finance Assistant, Accounts Payable Supervisor, Purchase Ledger Supervisor, Finance Team Leader or Assistant Accountant.

This is an exciting opportunity to join the Education team in the Diocese of Chester in managing the DBE’s financial operations and overseeing its legal work and schools’ capital projects.

The Finance and Operations Officer is a key member of the Diocesan Education team, responsible for the financial management and operations of the company.   This also incorporates overseeing legal matters, liaising with the DBE’s lawyers, and working with our partner company on school capital projects.

The role offers hybrid working that includes working from Church House at Daresbury Park, Warrington (at least three days a week).  This is a full-time position, although part-time may be considered for the right candidate.

The job description, person specification and application form can be downloaded from the Diocesan website: please see website address in the attached documents or via the apply/redirect to recruiter button.

If you wish to have an informal conversation about this role, please contact Susan Kemp, PA to the Director of Education - contact details in the attached documents or via the apply/redirect to recruiter button.

Completed application forms should be returned by email - contact details in the attached documents or via the apply/redirect to recruiter button. 

Closing date: 16th September 2026

Interviews: 28th September 2026

St Dionis Church is looking for an exceptional Operations and Office Manager to oversee the practical, financial, and administrative life of our vibrant church community.

This is a pivotal role. You will work directly alongside the clergy and staff team to manage our beautiful facilities, streamline our systems (using ChurchSuite), and organise and make possible the functioning of the body of Christ at St Dionis.

From managing daily church infrastructure and overseeing finances, to acting as PCC Secretary and supporting our local charity partnerships (like Glassdoor and Crosslight), you will ensure everything runs smoothly behind the scenes. 

We need a highly organised, systematic, rigorous, joyful and efficient team player who loves making things happen.

Operations & Administration Manager Vacancy

Application Deadline: Friday 25th September 2026

Job Title: Operations & Administration Manager

Salary: £35,000 + (Dependent on Experience)

WLIC Ealing Masjid is seeking to appoint a highly organised, motivated and enthusiastic Operations & Administration Manager who will be responsible for the efficient day-to-day administration, operational coordination, services delivery, facilities oversight, guest reception and event support of the Centre.

This is an excellent opportunity to join an exceptional WLIC staff and management team, see attachedjob desciption. 

Only the applicants shortlisted will be notified. Any offer of employment will be subject to references, an enhanced DBS, qualifications, medical and other statutory checks being satisfactory.

We are currently seeking a Head of Finance Business Partnering to join our developing and newly repositioned Finance team on a permanent basis.

We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those from a working-class background, those with a disability and neurodiverse conditions.

The role:
This role is specifically responsible for delivery of appropriate budget reporting that have been the result of future-focussed, strategic and inclusive business partnering relationships across Shakespeare’s Globe between budget holders and the Finance Business Partner team.

This team needs to be led by someone who understands where the budget holders are, understand their fears and concerns, understand the reasons behind their previous decisions, and hold them to account whilst inspiring them to work differently to achieve the financial budgeting. This role will be working specifically within and joining up the interdependencies of how the work impacts other work, other teams and other expenditure. You will need to be able to identify where budget decisions have been made driven by emotions rather than by the business and strategy. The ability to get buy-in is important whilst ensuring objectivity is essential. We do not need an enabler, we need a gentle and collaborative disruptor.

Shakespeare’s Globe:
We celebrate Shakespeare’s transformative impact on the world by conducting a radical theatrical experiment. Inspired and informed by the unique historic playing conditions of two beautiful iconic theatres, our diverse programme of work harnesses the power of performance, cultivates intellectual curiosity and excites learning to make Shakespeare accessible for all.

Benefits:

• Discount in the Globe shop and onsite restaurants/cafes
• Staff discounts via My Globe perks and better Bankside Buzzcard
• Free entry to selected shows, events and activities
• Access to our free employee assistance programme and 24/7 virtual GP service
• Enhanced maternity, paternity, adoption, and shared parental leave and pay
• Life assurance scheme
• Rental deposit scheme and season ticket loans
• Flu vaccination scheme
• Cycle to work scheme
• Enhanced employer pension contributions after 12 months service.

To apply:

For more information, please download the job description from this page. To apply, please complete the online application form on our website by 12:00pm (midday) on 10 September 2026.

First round interviews will take place week commencing 5 October 2026.

About CoppaFeel!

CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.

We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.

Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.

The Role

Following an exciting period of growth, CoppaFeel! is looking for a dedicated and enthusiastic Finance Manager to join our expanding team. This is a fantastic opportunity for a solutions focused individual looking to continue their career in charity finance, both Financial Accounting and Management Accounting, and play a key role in supporting the smooth running of our financial operations.

You’ll be working closely with our Head of Finance & Contracts to help manage CoppaFeel!’s day-to-day finances and contribute to a range of essential finance functions. As part of a newly developed finance team, you’ll have the chance to make a real impact as we shape our systems and processes to support our continued growth.

We’re looking for someone with experience of line management within a finance role, ideally within a small team or charity environment. You’ll need to be confident using accounting software (we use Xero), have strong Excel skills, and be comfortable working independently. Most importantly, you’ll be proactive, detail-oriented, and eager to contribute to the success of our mission.

You will sit within the CoppaFeel! Finance Team. This role is a hybrid role with a minimum of 2 days in the office per week.

Duties & Responsibilities

Financial Accounting & Operations

• Oversee cashflow, month-end processes, reconciliations, journals, payroll, VAT, Gift Aid and grant income.

• Manage the day-to-day finance function, including queries and bank payments.

• Maintain effective financial policies, controls and processes to mitigate financial risk and promote best practice.

Management Accounting

• Checking and finalising of budget holder monthly reports and other internal financial reports.

• Finance business partnering delegated budget holders (managers).

• Lead quarterly Forecasting process & support on annual budget setting.

Stakeholder Management

• Support Auditors and provide required financial information.

• Line manage finance officer and assistant.

• Work with external finance agencies to ensure a smooth handover of day-to-day processes.

Procurement & Projects

• Supporting in value for money costings and ROI’s.

• Work with People team to check Freelance contracts.

• Work closely with the Operations Team and others on cross-organisational projects.

• Undertake any other reasonable duties or responsibilities as required by the Charity, in line with the needs of the organisation.

Skills, Knowledge, & Personal Attributes

Essential

• Qualified Accountant or qualified by experience

• Strong relationship building and communication skills and the ability to engage with a range of people within the organisation

• Have good working knowledge of reporting requirements and UK charity regulations experience including SORP

• Have experience driving change and improving processes.

• Experience in managing a Finance team

• Intermediate to advanced excel skills (pivot tables, sumifs, vlookups etc)

• Proactive and able to use own initiative to be solutions focused

• Ability to identify financial risks and maintain effective controls

• Excellent attention to detail and accuracy

• Ability to analyse financial information and provide clear, practical advice

Desirable

• Experience using Xero

• Experience using Power Query

Application information

Applications will close at 9am, Wednesday 16th September however pre-assessment Excel tests will be conducted throughout the application period.

First Interviews will be held week commencing 21st September

CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.

Main benefits, Terms & Conditions

Annual leave entitlement: 22 days, plus office closure at Christmas, a day off on our Founders birthday, and a day off for your birthday.

• Employee Assistance Programme

• Health Cash Plan; cash back on everyday health expenses, as well as a GP advice line and access to PerkBox.

• Access to Self Space training and 1:1 therapy

• Core working hours of 10am to 4pm

• Flex Friday; every other Friday off, offering the time to recharge and ensuring work life balance, while remaining available in case of emergencies

All annual leave and benefits are pro-rata'd for part time employees.

Equality, Diversity, and Inclusion

At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.

We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.

While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.

We want our recruitment process to be inclusive, accessible and fair for everyone. As a Disability Confident Employer, we actively encourage applications from disabled people and are committed to providing reasonable adjustments throughout the recruitment process. Disabled applicants who meet the minimum essential criteria for the role will normally be offered an interview. In some high-volume recruitment processes, we may limit interviews to candidates whose applications most closely meet the role requirements.

Join the London District and become part of a collaborative, supportive team.

As our Operations Support Assistant, you will be a key member of the team, contributing to the many workstreams that support the life of Methodism across London. We are looking for an excellent organiser who can manage their own workload, support others and provide first-rate administrative assistance. You will also be confident using a range of IT applications. We value people who think independently, take initiative and work collaboratively - sharing ideas and helping to turn them into action. You will work closely with the existing Operations Support Assistant in a job-share like partnership, keeping in touch and sharing information to support one another. This part of the job-share partnership will focus on managing the District Chairs diaries, coordinating room bookings and leading support for the Justice and Mission Group. 

Why work with us?
You will enjoy a central office in Westminster, the flexibility to work remotely and the support of welcoming colleagues. We also offer flexible working arrangements, learning and development opportunities, competitive pay, a pension and generous annual leave. We are committed to equality, diversity and inclusion - and to creating a workplace where everyone can contribute and thrive.

Take a look at the job description to find out more. If the role sounds right for you, complete the application form. If you have any questions, please get in touch - we would be happy to hear from you.

About Us

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.

We are now looking for an Assistant Systems Accountant to join us on a full-time basis, for an 12- month fixed-term contract.

The Benefits

• Salary of £48,000- £53,000 per annum, depending on experience
• 26 days' annual leave plus public holidays
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Hybrid/agile working options
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a terrific opportunity for a part-qualified accountant with experience working with ERP systems to join our historic organisation.

Your role will go beyond financial operations, contributing to the success of our charitable organisation that is committed to ensuring the wellbeing of some of London’s best loved spaces.

What’s more, you’ll be based in the unique setting of Hyde Park where you’ll be able to enjoy breathtaking views of lush greenery, serene lakes and iconic monuments right from your workplace!

So, if you’re ready to elevate your career in the heart of London’s green haven, then apply today!

The Role

As an Assistant Systems Accountant, you will support the finance team in the management, administration and development of our Finance System.

Supporting our system users, you will act as first line support for finance and business users regarding system issues, errors and queries, provide training and user guides and work to maintain and improve processes.

You’ll also take ownership of areas of the internal coding structure and support wider departmental activities through reporting and analysis.

Additionally, you will:

• Maintain the system support model through the management of the finance helpdesk
• Maintain system user accounts
• Champion the system and work to improve working practices and the management and use of financial data across the organisation.

About You

To be considered as an Assistant Systems Accountant, you will need:

• To be a part-qualified accountant
• Experience working with Microsoft Business Central or a similar ERP system
• Experience working with financial controls or in a process control environment
• Knowledge of a finance function and its outputs

Other organisations may call this role Assistant Accountant, Part-Qualified Accountant, Financial Systems Assistant, Systems Process Accountant, Systems Analyst, Finance Systems Specialist, Assistant Technical Accountant, or Assistant Financial Accountant.

We want to put everyone in the best possible position to succeed so if you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.

At The Royal Marsden Cancer Charity, accurate, accessible and well-managed data underpins everything from supporter stewardship to the delivery of ambitious fundraising campaigns. We are looking for a proactive and solutions-focused Senior Database Officer to help colleagues get the best from our fundraising CRM, strengthen data quality and support our ongoing transition to Raiser’s Edge NXT.

This is an exciting opportunity to join a collaborative Data and Fundraising Operations team at a time of significant growth. You will combine technical database work with stakeholder support, training and process improvement, helping colleagues use our systems confidently and effectively.

You do not need to know every system we use from day one. If you have strong data manipulation skills, enjoy solving complex problems and can quickly develop expertise in new technology, we would love to hear from you.

What makes this opportunity different

This role offers more than traditional database administration.

Our Data and Fundraising Operations team acts as the technical lead for many of the Charity’s systems and technical projects. Alongside developing your knowledge of Raiser’s Edge NXT, you’ll have opportunities to broaden your experience across Excel, Access, SharePoint, APIs, data integrations, reporting, automation and system implementation.

You’ll be joining a collaborative and supportive team where you can deepen your CRM expertise while developing a broader understanding of data, systems and digital processes within fundraising.

What you’ll be doing

You’ll help colleagues across the Charity get the best from our fundraising CRM and data by:

• Providing day-to-day support and troubleshooting for Raiser’s Edge NXT users
• Supporting fundraising teams as they move from Raiser’s Edge 7 to NXT
• Delivering clear training, guidance and practical support to CRM users
• Managing data imports, cleansing, audits and database administration
• Monitoring data quality and improving how supporter information is recorded
• Working with stakeholders to understand their needs and improve systems and processes

About you

You may already be working as a Database Officer, CRM Officer or charity data specialist and be ready to take the next step in your career.

You’re curious, proactive and solutions-focused. You enjoy investigating data and system issues, working with complex datasets and finding practical ways to improve processes. Just as importantly, you enjoy working with people and can explain technical information clearly to colleagues with different levels of confidence and experience.

You’ll bring:

• Proven ability to learn new systems quickly and develop advanced knowledge
• Strong data manipulation skills using Excel, Access or comparable tools
• Highly developed problem-solving skills
• The ability to investigate data or system issues methodically
• Experience managing several stakeholders and competing requirements
• The ability to draw out requirements and translate them into practical improvements
• Strong communication skills and the ability to explain technical information clearly
• A proactive approach and a high level of initiative

It would be helpful, but not essential, if you have

• Experience of working within a charity
• Advanced knowledge of Raiser’s Edge 7 or Raiser’s Edge NXT
• Experience using ImportOmatic or a similar data import tool
• Experience designing and delivering systems training
• Experience creating user guidance or process documentation
• Experience supporting CRM adoption or system change 

Benefits:

• Hybrid working, with approximately 40% of your time in the office and 60% working from home each month
• 27 days’ annual leave plus bank holidays, rising to 29 days after five years
• A contributory pension scheme with employer contributions of up to 6%
• Life insurance for eligible pension scheme members
• Enhanced maternity and adoption leave and pay
• Employee assistance and confidential counselling services
• Flexible working options
• Subsidised on-site canteens
• A bright, modern Chelsea office close to South Kensington station
• The technology and equipment needed to work effectively from home

Our Commitment to Inclusion

We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from candidates of all backgrounds and are dedicated to ensuring equitable opportunities for all

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 60,000 young people each year at its 46 learning centres across England and Scotland, and we plan to scale-up our provision over the coming years.

We are looking for a part-time Purchase Ledger Assistant to join our finance team. You will support the close-knit and friendly finance team to ensure the effective operation of the charity’s purchase ledger and banking processes.

You don’t need to have experience of working in a finance role - rather, we are looking for skills and aptitude. However, you must be able to demonstrate a high level of numeracy, good written communication skills, and a working knowledge of Microsoft Excel.

The role at a glance

Contract: Permanent, part time (18.75 hours per week)

Start date: As soon as possible, as agreed with the candidate

Application deadline - 9am Monday 14th September 2026 

Interview day (in-person) - Wednesday 23rd September 2026 

Please ensure that you are available on these dates

Working hours

The charity’s working hours are 09:00 to 17:30, Monday to Friday.

The ideal working pattern for this role would be two full working days of 7.5 hours (based in the office), with a further half day of 3.75 hours (which you may choose to work from home). However, we are happy to discuss other working hours structure with you – for example, 3.75 hours per day, 5 days per week. 

Location

IntoUniversity Head Office, 95 Sirdar Road, London W11 4EQ 

Salary

£31,850 (including £2,800 London contribution)

Annual leave
33 days (inc bank & public holidays) (pro rata for part-time staff) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)

• Year round ‘early finish’ Fridays at 4.30pm

• Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year 

• Employee Assistance Programme including access to wellbeing and legal support 

• Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments

• Interest-free new starter loans of up to £1,000

• Cycle to Work Scheme and Travelcard Loan Scheme

• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances

• Staff in FOCUS – rewards, competitions and prizes across the year

12-month fixed-term contract | Full-time 

Salary: £58,560 – £71,480 per annum

Hours: 35 per week

Location: Home-based with regular national travel 

Job reference number: 1766

Help shape the future of Cranstoun’s services 

Cranstoun is a social justice and harm reduction charity supporting and empowering people to live healthier and safer lives. Each year, we support more than 45,000 people through services including substance use, criminal justice, domestic abuse, housing and services for children and young people. 

Following a successful five-year strategy and significant growth, we remain ambitious about the difference we can make. As we enter our next phase, we are investing in the leadership and operational capability needed to support our continued development. We are now recruiting an Assistant Directors of Services to join our senior management team. 

This is a significant senior leadership role offering the opportunity to lead substantial service portfolios while helping shape how Cranstoun’s services are led and delivered across the organisation. 

The role 

Reporting to the Director of Operations, you will lead a substantial portfolio of complex commissioned services and senior operational managers. 

You will lead nine services with nine direct reports, spanning criminal justice and housing/homelessness provision. You will have clear accountability for ensuring services are safe, effective and well-led, with strong contractual performance, financial sustainability and positive outcomes for the people and communities we support. 

You will provide operational grip and evidence-based assurance, strengthen safeguarding and management accountability, build effective relationships with commissioners and partners, and ensure risks and underperformance are identified, escalated and addressed early. 

You will also work collectively with fellow senior operational leaders to embed a One Cranstoun approach, strengthening common standards, sharing learning, developing leadership capability and improving quality and resilience across our services. 

What you will be accountable for 

As an Assistant Director, you will take senior operational accountability for: 

• Safe, effective and well-led services – ensuring strong safeguarding, quality, operational risk management and service user outcomes.  
• Contractual performance – ensuring services deliver against contractual requirements and KPIs, with strong commissioner relationships and timely action to address underperformance.  
• Financial sustainability – maintaining strong financial oversight, effective workforce management and oversight of the sustainability of individual contracts.  
• Evidence-based assurance – using reliable performance, quality, workforce and financial information to identify risks and drive improvement.  
• Collective organisational leadership – working beyond individual portfolio boundaries to build consistent standards, stronger leadership and shared ways of working across Cranstoun.  

You will lead and develop senior operational managers, set clear expectations and create a culture in which support and accountability operate together. 

You will also lead and contribute to service mobilisation, transformation, workforce planning and continuous improvement. 

Who we are looking for 

We are looking for established senior operational leaders with substantial experience leading complex commissioned services and geographically dispersed teams. 

You will bring a strong track record of: 

• leading safe, high-quality services for people with complex needs;  
• safeguarding, quality and operational risk management;  
• contract and performance management;  
• managing significant service budgets and improving financial performance;  
• building effective relationships with commissioners, regulators and strategic partners;  
• leading service improvement, mobilisation and organisational change;  
• developing senior operational managers and addressing underperformance; and  
• using performance, quality, workforce and financial information to provide assurance and drive improvement.  

You will need to combine strategic leadership with operational pragmatism, understanding the detail when necessary while maintaining oversight of performance, risk, quality and sustainability across a complex portfolio. 

Above all, we are looking for collaborative, credible and values-led leaders who can support and challenge in equal measure, build leadership capability and bring people together around common standards and organisational priorities. 

Specialist experience 

For this role, you will need significant leadership experience across both Criminal Justice and Housing/Homelessness services, including housing or accommodation-based provision. 

You will understand the complexity of working across criminal justice, housing, local government and other statutory systems and be experienced in building effective relationships with commissioners and partners while maintaining strong operational and contractual oversight. 

This is a 12-month fixed-term appointment at an important stage in Cranstoun’s transformation, offering the opportunity to lead a significant portfolio, strengthen operational performance and help shape the future development of our operating model. 

Be part of Cranstoun’s next chapter 

Our successful five-year strategy has seen Cranstoun grow considerably, extending our reach and the range of services we provide. We remain ambitious and innovative, committed to developing services that respond to the changing needs of people and communities. 

As we look to the future, we are investing in the leadership, operational capability and organisational infrastructure needed to support our continued development, strengthening operational governance, consistency and assurance across our services. 

This role offers the opportunity to do more than manage established portfolios. You will help shape the future of our services and build an Operations Directorate characterised by high standards, clear accountability, collaboration and continuous improvement. 

Find out more 

Please refer to the accompanying recruitment pack for the full Job Description, Person Specification and details of the application process.

Please note: All posts are subject to an Enhanced DBS check.

How to Apply:

For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.

Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

Closing date: Sunday 20 September 2026.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work. 

Registered Charity No: 1061582