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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Administrative Assistant sits at heart of Trauma Recovery CIC, coordinating client enquiries and referrals, supporting the client facing team and working with our Operations Lead to ensure everything runs smoothly.
Trauma Recovery CIC’s Administrative Assistant is central to the organisation. The person in this role supports the
people accessing our services, the client facing team to provide the services, and the leadership team to ensure
accurate reporting to understand trends, needs and secure future funding.
They will coordinate referrals, booking initial appointments and sending information by email and post to those
who use the service and the professionals supporting them.
To support the team, they will ensure that the client management system runs smoothly, provide administrative
support and where possible tech support to the client facing team and ensure that records are accurate and up to
date.
To support the leadership team, they may coordinate events, research local services, support with completing
reports and funding applications and day to day ensure that communication between team members is clear.
Our Ideal Candidate
Our ideal candidate is someone who has the ability to communicate with the team, those using our services and professional with confidence and clarity, flexing their style to match the needs of the person they are communicating with.
They will have experience of working within a non-profit organisation.
They will have experience of using client management systems, Microsoft office suite.
They will have lived experience of recovery from trauma and be in a place in their own journey where they can use their experiences to empathise with others with similar experiences.
You will find more information about Trauma Recovery CIC, the role and how to apply in the application pack on our website
The client requests no contact from agencies or media sales.
Hours: Full-time
Pay: Up to £51,100 GBP gross per annual (dependent on experience)
Duration: Permanent
Location: UK-Med Office, Manchester, UK with hybrid working (approximately 30% on-site)
Do you have the strategic insight and operational expertise to ensure strong and effective financial leadership in a fast-growing humanitarian organisation?
UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.
As UK-Med continues to grow and scale its impact, we are strengthening our financial capacity to meet rising humanitarian needs. In this context, the new Head of Finance (UK) will play a pivotal role in ensuring the strength, integrity and effectiveness of UK-Med’s financial management.
You’ll lead the operational finance function overseeing budgeting, financial reporting, payroll, treasury and grant management, and support for fundraising, ensuring the organisation has the financial resilience to deliver life-saving humanitarian responses around the world.
Based in the UK, this role is central to maintaining high standards of financial governance, supporting sound decision-making, managing risk and ensuring effective systems, policies and processes. You’ll work closely with our Associate Director of Finance and senior leadership team, while leading and developing a high-performing finance team.
This is an exciting opportunity for someone who thrives on supporting operational delivery, ensuring high-quality financial reporting, and strengthening systems. You’ll bring together technical excellence and strong leadership skills, working collaboratively and effectively in a complex, fast-changing environment. Your contribution will directly enable UK-Med to respond rapidly to emergencies and make a tangible impact on people affected by crises.
We offer a competitive salary and benefits, a collaborative and supportive working environment, and the opportunity to make a real difference through humanitarian work.
UK-Med is a growing and ambitious organisation with a passionate team of staff, members, and volunteers. This is a truly exciting opportunity to shape the future of our financial function and support our mission to provide healthcare in emergencies worldwide.
How to apply
We strongly recommend that you read the Candidate Information Pack – Head of Finance (UK) - March 2026before applying for this role.
To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.
Response to the following question:
Please apply as soon as possible and no later than Thursday 2nd April 2026.
Candidates who meet the eligibility and salary thresholds for visa sponsorship may be considered. However, it’s important to note that the role is based in the UK, and regular attendance at our Manchester HQ is expected. Therefore, candidates currently based outside the UK would need to be willing to relocate if successful.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK. We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity for a motivated and mission-driven individual to join us as Operations Manager.
About the role
The Operations Manager sits at the very heart of TLG, working closely with the Executive Director to turn vision into reality and ensure the organisation runs smoothly at every level. From trustee board and governance rhythms, through the leadership team, and out across the whole organisation, this role is pivotal in holding together the systems, structures and environments that enable TLG to flourish.
Our Operations Manager will lead and coordinate core organisational functions, champion a healthy and effective office culture, and provide confident, cross‑organisational leadership. With oversight of strategic and operational coordination, they will ensure that TLG’s systems, rhythms and ways of working are not just efficient, but actively support our people to thrive and our mission to be lived out day‑to‑day.
Your Impact
We’re looking for someone who brings clarity, steadiness and strong operational instincts to a fast‑moving, purpose‑driven organisation. They will thrive on making organisational life run smoothly - someone who can confidently hold the rhythms, plans and processes that keep TLG functioning at its best, while translating bigger strategic priorities into clear, practical action.
This person will be naturally organised, proactive in spotting improvements and able to simplify complexity into manageable systems that serve the whole team. They will be comfortable influencing across the organisation, building trust, and partnering well with others. Above all, they will care deeply about TLG’s mission and bring a thoughtful, solutions-focused approach that strengthens our culture, compliance and operational excellence.
Job Purpose
At the heart of the Operations Manager role is the opportunity to shape how TLG works at its best. This role brings strategic insight to the design and continual improvement of our organisational rhythms - streamlining key processes, strengthening ways of working, and unlocking efficiencies that free our people to focus on what matters most. By stewarding the operational heartbeat of TLG, the Operations Manager ensures that our rhythms are not only well‑managed, but intentionally aligned with our mission, enabling clarity and momentum across the organisation.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: 22.5 - 37.5 per week (0.6 – 1.0 FTE)
Closing Date: Monday 11th May
Initial Interviews: Thursday 21st May – Online
Final Interviews: 28th/29th May – at our National Support Centre in West Yorkshire
Head of Operations
A senior leadership role where your decisions will directly improve young people’s lives.
The Jack Hazeldine Foundation (JHF) is a small, ambitious youth charity with a big mission: to transform the lives of young people through high‑quality 1:1 mentoring, tutoring and personalised support.
We are now seeking a Head of Operations to play a pivotal role in shaping how our charity runs – strengthening our systems, supporting our people, and ensuring we are sustainable, compliant and impact‑driven as we grow.
This is a genuinely senior role, working closely with the CEO and Trustees, where your judgement will be trusted and your impact will be visible every day.
About the role
As Head of Operations, you will lead JHF’s operational strategy and oversee delivery across operations, finance, people, systems, programmes and compliance.
You will line manage a small, committed team and deputise for the CEO when required.
This is a role for someone who enjoys combining strategic thinking with hands‑on delivery, and who thrives in a small organisation where leadership is visible and change is possible.
Why join JHF?
We have strong operational foundations in place and have been awarded a CAF Resilience Grant to further strengthen our financial and operational sustainability – a key focus for this role.
Key responsibilities
About you
You will bring:
We recognise that no candidate will meet every requirement. If you bring relevant experience and a strong commitment to our mission, we would love to hear from you.
#Head of Operations #Operations #Strategic Operations #Head of Operations
The client requests no contact from agencies or media sales.
We are looking for an Assistant Financial Accountant to play a key role in supporting Purposeful Ventures’ day-to-day financial operations. This is a fantastic opportunity for someone early in their finance career who wants to build a strong foundation in accounting, whilst studying towards a professional qualification, in a supportive and purpose-driven environment. You’ll gain hands-on experience across the finance function, and Purposeful Ventures will support you to gain a Level 4 Professional Accounting Technician Apprenticeship, covering the cost of your professional study. This will allow you to complete on-the-job training, and be part of a vibrant finance team, whilst gaining your Level 4 AAT, ACCA or CIMA Diploma.
You will be at the heart of the organisation’s financial operations, gaining exposure to a wide range of finance processes including purchase ledgers, expenses, payments to banking, month-end processes and finance systems. You will also be able to support in the production of management accounts and provide information for the annual audit, helping give you a strong foundation in core finance processes
This is a role for someone who likes working with numbers and loves getting into the detail. You’ll be trusted with responsibility from day one, but you’ll also have the support and guidance you need to propel your finance career forward. You will have had some exposure to a finance function, but are now looking for a role where you can grow and be supported to gain a formal accounting qualification.
Responsibilities and duties
Purchase Ledger and expenses
Month end and year end
Other
The job description is subject to change and the postholder may be required to undertake tasks not specifically referred to above. Such duties, however, will fall within the scope of the job description.
Who we are looking for
We are looking for someone who is ready to take the next step in their finance career and develop through a Level 4 Diploma. You’ll be eligible to enrol by having a minimum of either five GCSEs at grades 9 to 4 (A* to C) and A-Level and/or BTEC qualifications or a Level 3 apprenticeship, and will be motivated to deepen your technical knowledge while gaining practical, hands-on experience.
You’ll already have some exposure to core finance responsibilities such as processing invoices, supporting expense claims, assisting with reconciliations and working with financial systems. You understand the importance of accuracy and take pride in your attention to detail and time management.
We are also looking for someone who is methodical, proactive and curious. You’re comfortable using systems and technology and are comfortable with driving improvements in both finance processes and your own skills. Most importantly, you’ll be someone who is motivated to learn and sees this role as an opportunity to develop your technical finance knowledge alongside your apprenticeship and to build a strong foundation for a long-term career in finance.
Key requirements
Essential:
Desirable:
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This new role will take over responsibility for developing and managing all finance activities and reporting in this rapidly growing charity. You will have the opportunity to shape the role and the evolution of the charity as we grow, implementing financial processes and systems. As a key member of the Management Committee, you will work closely with the CEO, the Office Manager and the Honorary Treasurer.
Key tasks and responsibilities
This job description is not exhaustive; it outlines the primary duties and is subject to change in consultation with the post holder. Projects and priorities may vary from time to time as required
For full details, see the application pack or our website
Please include a cover letter stating why you are interested in the job and what you can contribute to our charity. Applications without a cover letter are unlikely to be considered. We would welcome phone calls to discuss the role with our Office Manager before applying.
Our mission is to secure a resilient and enduring community for Christians in the West Bank, Gaza, Israel and Jordan
The client requests no contact from agencies or media sales.
Be a part of a collective and supportive team by joining the London District.
Our Operations Support Assistant will be a core member of the team and will have the opportunity to engage with the many workstreams in the life of Methodism in London. We’re looking for someone who is a great organiser (of themselves and others), fab at administration, but you’ll also need some skills in IT applications. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.
Why work with us?
A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?
Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role. Please note, at least one day of this role should be worked from home.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Khalsa Aid International is an award-winning global humanitarian organisation providing aid in disaster zones and supporting vulnerable communities worldwide. We are seeking a Finance Assistant to join our growing team and help ensure transparency, accountability, and effective use of donor funds.
The Role
This is an excellent opportunity for someone early in their finance career to gain hands-on experience in a fast-paced charity / NGO environment. You will support core finance functions including accounts payable, bookkeeping, bank reconciliations, donor fund tracking, and financial reporting.
Key Responsibilities
• Process invoices and manage accounts payable
• Record and reconcile donations and income streams
• Perform bank reconciliations and maintain accurate ledgers
• Manage petty cash and staff expenses
• Daily book-keeping and record keeping
• Assist with month-end processes (journals, accruals, prepayments)
• Support budgeting and forecasting activities
• Maintain organised financial records for audit and compliance
• Assist with management accounts and donor reporting
• Monitor and track restricted funds
• Prepare and submit Gift Aid claims (HMRC)
• Update financial data on internal systems (e.g. Notion)
• Coordinate payments across international projects and teams
• Issuing donation receipts
• Ensure finance processes are followed as per finance policies in place.
• Assist with adhoc reports
• Expected to assist Operations team, for events to guide on best practices.
• Carrying out detailed walkthrough tests for all projects and payments.
• Working with other departments to support them where required.
• Handling finance-related queries internally and externally; keeping log of all finance letters and documents
• Keeping all finance-related tracker sheets up to date.
• Responsible for gift aid.
• Assisting with the audit queries and process.
Requirements
Essential:
• Studying towards or qualified in AAT / ACCA / CIMA or relevant degree
• 4-5 years’ experience in finance, accounts, or bookkeeping
• Experience with accounting software (Xero, Sage, QuickBooks)
• Strong Excel skills and numerical ability; strong analytical skills
• High attention to detail and organisation
• Strong communication skills
• Deadline oriented and has worked in a fast pace environment
Desirable:
• Experience in charity / non-profit finance
• Knowledge of fund accounting / restricted funding
• Exposure to audit
• Understanding of Gift Aid
• Been previously independently responsible for parts of finance function and as a team leader.
What We’re Looking For
• Passion for humanitarian and charity work
• Proactive, adaptable, and solution-oriented mindset
• Ability to manage multiple tasks and meet deadlines
• Strong interpersonal and cross-cultural communication skills
• High level of integrity and professionalism
Candidates must have the legal right to work in UK; we are unable to offer visa sponsorship for this position.
We are an equal opportunity employer and welcome applications from all qualified individuals regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, or any other protected status. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.
Recognise the whole human race as one
Are you eager to support the financial operations of Wycliffe Bible Translators?
Wycliffe Bible Translators is a dynamic organisation with a clear vision to create a world where everyone can know Jesus through the Bible. This includes looking to God to double our fundraised income by 2026. Part of our responsibility in this is to make sure we are good stewards of the resources we’ve been entrusted with.
This role will suit a detail-oriented, proactive, and values-driven individual, who thrives on accuracy, collaborative teamwork, and contributing to a mission-driven organisation, ensuring sound financial stewardship that directly supports our global vision.
Key responsibilities:
Benefits include:
It is an occupational requirement of this role that you have a clear, personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement.
To apply, visit our careers site and complete the short online application, attaching your CV and a covering letter (no more than two pages) summarising why you’re applying, how you meet the person specification, and telling us about your personal Christian journey and church involvement.
A world where everyone can know Jesus through the Bible
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Agile - London Office/Home, United Kingdom
We’re looking for a strategic, people-centred leader to step into this pivotal role. Working across Fundraising, Marketing, PR and Communications, and Faith & Membership, you’ll drive cross-organisational alignment, improve campaign delivery, and strengthen collaboration across functions.
Reporting to the both the Director of Fundraising and the Director of Marketing you will lead or support a series of high-impact, cross-functional initiatives, including the development of our flagship Christmas campaign, ensuring consistent messaging, joined-up planning, and efficient use of resources.
You’ll be a strategic enabler able to advise on operational effectiveness, fostering greater collaboration across teams, and support the Communications Service Leadership Team in delivering business-critical operations.
This is a rare opportunity to influence how we work across the Communications Service, laying the groundwork for more connected, coordinated delivery across all income generation and engagement activities.
To be successful in this role you will have:
If you are an ambitious experienced operational leader looking for your next challenge and would like to play a key role in The Salvation Army’s income growth, this could be the role you’re looking for.
Working hours: Minimum of 35 hours per week, working a minimum of 40% across each month in the Territorial Headquarters, London.
Closing date: Monday, 30 Mar 2026
Interview Date: To be confirmed
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references and proof of right to work in the UK
For details of how to prove your right to work in the UK please visit the Government website and please note that we are unable to offer sponsorship.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.



ETO are seeking a Finance Officer to join our busy, friendly team. The role works closely with the Executive Director and alongside the Administrative Assistant, supporting the finance function for the whole organisation. This is an ideal job for anyone wanting to work in an exciting and well-established cultural organisation. Knowledge of opera and theatre is not essential, but an interest in the arts, and curiosity to learn more, would be beneficial. We welcome applications from people who have worked outside the cultural sector as well as those from within. We actively encourage applications from disabled people, working class people and people from global majority backgrounds, as these groups are currently under-represented in the cultural sector.
We are looking for an experienced bookkeeper or part-qualified accountant, an organised person with excellent bookkeeping and Excel/spreadsheet skills, an attention to detail and accuracy with numbers, as well as an ability to work well to tight deadlines. You will be able to explain financial information clearly to non-finance colleagues and handle confidential information responsibly. You will have a methodical and organised approach.
The Finance Officer will work full-time from our Sheffield office (address below). Some hybrid working (combining office- and home-based working) can be considered if desired, with the expectation that at least 60% of the work will take place in the office.
The client requests no contact from agencies or media sales.
Finance Assistant & Receptionist
Do you love tidy spreadsheets and welcoming people with warmth? Would you like your work to make a real difference in people’s lives?
International Care Network (ICN) is a Christian charity walking alongside asylum seekers and vulnerable migrants as they rebuild their lives in the UK. We’re looking for a dependable, kind, and detail‑driven team member who’s just as comfortable reconciling petty cash as they are greeting visitors and supporting colleagues.
If you’re organised, calm under pressure, great with people, and enjoy keeping things running smoothly, we’d love to hear from you.
The role at a glance
What you’ll be doing
Finance (7.5 hrs/week)
Reception (1 day/week, ideally Friday)
You’ll thrive if you
· Have a finance/admin qualification or equivalent experience
· Are confident using Xero (or similar) and have strong Excel skills
· Are methodical, accurate, and fast with paperwork and data
· Can juggle tasks, manage your time well, and use your initiative
· Communicate clearly and kindly - whether at the door, on the phone, or by email
· Understand (or are willing to learn about) the challenges facing refugees, asylum seekers and vulnerable migrants
· Are happy to uphold clear boundaries, confidentiality, and health & safety
· Are supportive of ICN’s Christian ethos and values, and respectful of people of all cultures and faiths (or none)
Why you’ll love working with ICN
· A genuinely supportive, purpose‑driven team who care about each other
· Flexibility within the Finance Assistant hours
· Training relevant to your role
· Staff wellbeing opportunities (including socials)
· Company pension scheme
· You’ll see the impact of your work - every single week
Our commitment
ICN is committed to being an inclusive and welcoming employer. As a Disability Confident employer, we encourage applications from people with disabilities and will make reasonable adjustments where needed. We value diversity and ensure all current and potential employees are given equal opportunities. No one will ever be disadvantaged or discriminated against because of gender, age, marital or civil partnership status, race, nationality or ethnic origin, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity, trade union membership or political beliefs. Only requirements that can be clearly justified are applied.
We are also deeply committed to safeguarding. ICN has robust policies and procedures in place to protect service users, staff and volunteers, and all roles working with children and/or vulnerable adults require the appropriate DBS checks.
ICN's mission is to help to rebuild the lives of asylum seekers and vulnerable migrants.
The client requests no contact from agencies or media sales.
The Estate & Facilities Manager is responsible for the effective management, upkeep and maintenance of the St Stephen’s estate (comprising of the Church , Crossway, office building & 4 residential properties), ensuring that the estate is safe, compliant, well maintained and fit for ministry and community use.
The role oversees estate administration, building services and residential property maintenance, maintaining accurate records and contractor documentation. The post holder manages the annual maintenance programme, quinquennial inspection process and capital works projects, coordinating contractors and suppliers to ensure work is delivered safely, efficiently and within budget.
The Estate & Facilities Manager also leads on Health & Safety across the estate, ensuring that appropriate policies, risk assessments, fire safety procedures and statutory compliance requirements are in place and implemented, working closely with the Director of Operations.
If you feel called to this role but do not meet each requirement to equal levels, we warmly encourage you to apply. We are open to considering compressed hours where needed.
St Stephen’s is a vibrant Church of England church in East Twickenham.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote (UK only) or Hybrid (Brighton/Sussex)
Salary: £35,787 (pro rata), 4 days £28,629.60 (actual) plus statutory pension contributions
Hours: Part-time, 30 hours a week
Contract: 12 month contract, with the intention to renew if the role makes a positive impact
Start: As soon as possible
Who we are:
Grassroots Suicide Prevention (GSP) is a national charity committed to the timely intervention and prevention of suicide. We work to empower people to help save lives through connecting, educating, and campaigning nationally. Our vision is a future where more lives are saved from suicide.
About the role:
We are seeking a highly organised and driven Project and Operations Manager to help streamline processes, deliver key initiatives, and support our continued growth in our Training team. In this role, you will bring together complex communications, requests, and ideas, translating them into clear plans, structured workflows, and effective processes that ensure the successful delivery of multiple projects. You will combine strong planning and organisational expertise with a practical, hands-on approach to implementation. Comfortable managing competing priorities, you will remain flexible and adaptable, responding effectively to unforeseen challenges while keeping projects on track.
Your excellent communication skills will set you apart. You will be an active listener who can clearly convey ideas, build alignment, and confidently influence colleagues, stakeholders, and external partners. With a strong business mindset and a passion for operational excellence, you will play a key role in ensuring both projects and day-to-day operations run smoothly.
This is a highly rewarding role with significant real-world impact. Candidates should demonstrate resilience, as the role involves remote working, engaging with complex subject matter, operating in a fast-paced environment, and managing multiple priorities. You will also be responsible for overseeing the simultaneous delivery of multiple training courses, requiring flexibility, strong organisation, and the ability to multitask effectively. You will be working in close collaboration and guided by the Training Manager and senior leadership staff.
Your welfare is the utmost priority; before applying, please consider carefully whether the demands and requirements of the role and subject matter could impact your wellbeing.
Main Duties and Responsibilities:
Lead the project management of all training programmes and services, ensuring effective planning, coordination, delivery, evaluation, and reporting
Provide day-to-day coordination and effective leadership, including clear direction and support to the training team (currently three reports)
Oversee all aspects of contract delivery, including project planning, timelines, budget management, communications, and reporting to clients, partners and internal teams
Manage and maintain updates of a training calendar identifying activity, allocating trainers to training courses to ensure quality delivery of courses
Working with managers and team in Training, oversee the Assistant Trainers (freelance trainers) communications, allocations, contracts, feedback and allocation of work
Build, develop, and maintain strong relationships with external partners and clients, ensuring all interactions reflect the strategic direction and protect the reputation of the charity
Work collaboratively with internal and external stakeholders, using strong negotiation and influencing skills to ensure projects are delivered on time, within budget, and to a high standard
Monitor and report on project progress and performance, ensuring the efficient and effective delivery of all training activities and identifying and raising risks or issues early
Working with managers in Finance and Training, set realistic targets, manage budgets, cross-checking invoices, and capacity, and track project performance against agreed KPIs
Support quality assurance across training programmes, including accreditation requirements, reviewing and proofreading materials, adherence to brand, copyright and maintaining high standards of training materials
Working with managers in Marketing and Training. oversee and provide reports on training evaluation data and feedback to identify trends, risks, and opportunities for improvement
Working collaboratively with the Marketing team to ensure a consistent flow of content to promote the courses, such as upcoming training, feedback quotes and data, website updates, training videos and raising courses that align with campaigns
Working with managers in Communications, implement improvements to systems, processes, and workflows to enhance operational efficiency and the client experience from initial enquiry through to evaluation
Support the growth of the organisation’s training offer by identifying and assessing opportunities for new partnerships, services, and income generation
Maintain oversight of the effective and consistent use of operational systems and platforms across the team (such as Salesforce, Eventbrite, SurveyMonkey, Monday), recommending improvements where appropriate
Working across the training team, ensure activities comply with relevant policies and regulations, including health and safety, safeguarding, suicide prevention, and ethical standards
Undertake additional duties as required to improve the function of the Training team, as directed by your line manager.
To succeed and thrive in this role, you will be:
Confident, adaptable, and highly organised, with exceptional attention to detail
Eager to learn and develop, welcoming guidance and feedback from senior managers to continually improve
Hands-on and comfortable engaging with operational detail, while maintaining a strategic mindset
Proactive and solutions-focused, able to suggest improvements and independently resolve challenges when needed
Able to prioritise your own workload and that of your team
Reliable in meeting deadlines and maintaining consistently high standards of work
Skilled at communicating tasks clearly to project teams effectively and efficiently, with the ability to adapt communication styles to suit a range of audiences
Comfortable working in a fast-paced training delivery environment, able to prioritise effectively and manage multiple responsibilities
Ability to work independently and collaboratively adapting to rapidly changing needs and working flexibly across multiple projects
Self-motivated and capable of working independently and remotely, while also contributing positively as part of a team
Willing to act as a brand ambassador and consider and raise any risks to the charity’s reputation and profile within Training activity
Represent Grassroots Suicide Prevention on external groups and promote our services and expertise
Willingness to travel occasionally if required
Passionate about your part in delivering high-quality online and in-person training courses that help save lives.
Essential Skills and Experience:
A recognised project management qualification or equivalent practical experience
Proven experience managing multiple projects simultaneously, delivering them from initiation through to completion across cross-functional teams
Strong ability to analyse quantitative and qualitative data, identify risks, and recognise emerging trends to inform decision-making
Experience writing high-quality reports for clients, clearly demonstrating project progress, outcomes, and impact
Demonstrated ability to lead, manage, and motivate teams, fostering collaboration and high performance
Highly self-motivated and resilient, with the ability to work effectively in a remote or distributed environment
Evidence of developing and improving processes and procedures to increase organisational efficiency and effectiveness
Advanced working knowledge of Microsoft Office, Microsoft Teams, Zoom, CRM systems, and email marketing platforms
Proven experience building and maintaining strong relationships with colleagues, clients, and key stakeholders
Strong negotiation, influencing, and diplomacy skills, with a track record of achieving positive outcomes, including growing client engagement
Experience representing and communicating with senior stakeholders and decision-makers internally and externally
Experience in operational, financial, and business planning, including budget management and monitoring
Understanding of accessible communications, brand consistency, key messaging, and reputation management
Commitment to safeguarding, confidentiality, and ethical practice.
Desirable Skills and Experience:
Project management experience within teaching and learning environments, including e-learning development or delivery
Understanding of quality assurance processes, including reviewing and maintaining training or educational materials
Experience using AI tools responsibly and effectively, with awareness of both the opportunities and potential risks
Experience working in the non-profit or charitable sector
Experience collaborating with a diverse range of clients, such as non-profit organisations, county councils, corporate organisations, and the Civil Service
Knowledge or experience in health and social care, mental health, or suicide prevention
Experience with design principles and accessibility in communications, ensuring materials are inclusive and user-friendly
Familiarity with platforms such as Eventbrite, Salesforce, SurveyMonkey, Mailchimp
Awareness of marketing and promoting training courses
Experience conducting competitor research and analysing data to inform improvements and decision-making.
Why Grassroots Suicide Prevention:
GSP is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience, and knowledge, ensuring all applicants are treated fairly.
Our employee benefits include:
Hybrid/Flexible working – we offer our team a split of home and office working, or fully remote working in some roles
Health Cash Plan and employee assistant programme offering a contribution to the costs of everyday healthcare needs (dental, optical, wellbeing) and counselling support, plus legal and financial support
Learning and development opportunities
A creative, friendly and collaborative culture.
Please note that we are looking for a start as soon as possible, so the selection process begins immediately and will close when we fill the post with the right person.
GSP is in a period of transition and development, and the post holder should be aware that their Job Description and line management may evolve to meet the future needs of the charity.
We empower people to help save lives from suicide through connecting, educating, and campaigning nationally.



Are you an experienced arts manager with a good knowledge of the choral singing sector? We are looking for our new General Manager to work across finance, marketing, strategic and artistic direction, development, smooth daily operations, and responsible for safeguarding. You will be managing a small team of experienced staff and have the support of an active Chairman and Board of Trustees.
The main duties and responsibilities for the General Manager role are as follows:
GENERAL MANAGEMENT
• Lead the small part time team, maintaining regular contact and guiding their
decision-making and activities
• Ensure that all team members are working effectively and have appropriate
support and resources
• Identifying ad hoc need for extra resource and sourcing this
• First point of contact for any enquiries to the Foundation
STRATEGIC & ARTISTIC DIRECTION
• Working closely with the Founding Artistic Director and Board of Trustees to
develop and deliver the artistic and strategic vision for the Foundation.
• Review current strategic goals and develop 3-5 year plan with the Board for all
activities.
• Produce quarterly general management updates for the Trustees.
• Work with the team to help them deliver on their annual targets (choral
courses; Rodolfus Choir; Development; communication; partnerships)
FINANCIAL
• Overseeing the bank account and payment platforms and updating all
payments in and out of the account via our accounting software, XERO.
• Paying invoices and keeping accurate records.
• Liaising with our accountants and providing information for the preparation of
annual accounts.
• Setting the annual budget and reviewing every quarter for Trustee meetings
• Setting the choral courses budget and Rodolfus Choir budget in collaboration
with the Courses Operations Manager and Choir Manager, for the annual
activities.
• Working with a member of the Board to discuss financial strategy.
• Collating gift aid claims for submission
MARKETING AND REPRESENTING THE ORGANISATION
• Develop and execute a vision and ‘story’ for the Foundation, both for marketing
and fundraising. (in collaboration with the Development Manager and
Communications Manager)
• Attend conferences and events to promote the Foundation as appropriate
• Look for opportunities to develop our activities
• Write and send Newsletters to our database of supporters at least monthly or
when required, liaising with the team for appropriate messages and content.
• Overseeing marketing including print/digital marketing assets for our activities
FUNDRAISING & DEVELOPMENT
• Supporting the Development Manager to develop applications to Trusts &
Foundations, including developing a case for funding as necessary.
• Supporting the Development Manager in their endeavours to develop
Individual Donors
SAFEGUARDING
• Working with our Trustee for Safeguarding, reviewing and updating all
safeguarding policies annually, briefing annual course staff on their
safeguarding responsibilities
• Dealing with any disclosures and keeping records.
• Act as Designated Safeguarding Lead (DSL) for the Foundation
GENERAL
• Attend Team and Board meetings as required
• Be a passionate advocate at all times for Rodolfus
• Adhere to all legal requirements relating to the General Data Protection
Regulation (GDPR) as well as all other company policies and procedures
• Create a positive work environment, underpinned by the organisation’s values
The client requests no contact from agencies or media sales.