Fundraising data administrator jobs

As Centre Fundraising Manager you will develop and implement a centre specific fundraising plan to raise income from the community through a variety of fundraising sources.  

You will be responsible for effectively and autonomously managing the full portfolio of activity relating to the centre and to manage complex networks and relationships which have a wider national focus.  

You will be responsible for fundraising across a range of income streams including businesses, individuals, community groups, volunteers and media contacts.  

There will be a requirement to work irregular hours as well as occasional overnight stays and UK travel. 

Please note that interviews will take place on Thursday 26th February.

Please see the attached job description for further details.

Thrive (Community Council for Somerset) is a countywide charity supporting communities to thrive.

Our work starts on the ground. We listen to people, respond to need, and help communities build strength, connection and resilience.

We are growing and changing. Alongside our commissioned work, we are investing in fundraising so we can increase unrestricted income, tell our story better, and build long-term sustainability.

The Fundraising Manager will lead and develop Thrive’s fundraising activity, with trusts and foundations at its core and a growing focus on community fundraising, events, and individual giving.

This role replaces our Trusts and Foundations Officer post and brings together grant fundraising, supporter development and team leadership into one coherent function.

You will line manage our Fundraising Administrator and support their development, including helping them begin to take on smaller grants and applications.

You will also work closely with the Head of Development and Communications to test and develop new income streams over time.

This is a hands-on role for a confident self-starter who understands community development and can translate impact into income.

For more information on what you'll be doing please read the attached job description and person spec.

Do you want to join a growing and dynamic children's charity and make a real difference?  This varied and rewarding role could be for you!

A little about us 

We are one of the largest providers of mental health services to schools in London. We also provide early years education and family support, including offering emergency assistance for families in crisis. This work makes a real difference to thousands of children and families each year.

Our values

We work with children and families of all backgrounds and of all faiths and none; our sole aim is to help those in greatest need so they can overcome the challenges they face and achieve their potential. Our work is underpinned by our core values of integrity, compassion, inclusion and partnership. 

About the role

This is an exciting opportunity to join our friendly team and use your fundraising experience to make a difference to the lives of vulnerable children and families. As Fundraising Manager, your role will focus on developing relationships and generating income from charitable trusts, statutory sources and individuals. 

This is a diverse and rewarding role where you can work closely with our project teams and see the direct impact of your efforts. The fundraising team is also actively involved in service delivery.  This role will be instrumental in helping to distribute gifts and food to hundreds of disadvantaged families at Christmas, as well as helping families in crisis by assessing Crisis Fund applications and approving grants.

As a proactive and creative fundraiser, you will also help to shape the department’s overall fundraising strategy and play an important role in ensuring that many more disadvantaged children and families can access the support they need and have hope of a better future. 

What we are looking for

We are looking for someone with strong fundraising experience who is keen to use their skills to help CCS grow our income. A proactive and flexible approach is also a must! The successful candidate will have:

• At least three years’ experience or working as a charity fundraiser
• A proven track record of personally securing income in excess of £200,000 p.a.
• Excellent interpersonal skills and the ability to develop strong working relationships with colleagues and supporters.

What you will get in return

• Generous annual leave allowance of 30 days p.a. plus bank holidays
• 11% employer pension contribution
• Access to a staff Health Plan and Employee Assistance Programme
• Funding to undertake a Diploma in Fundraising with the Chartered Institute of Fundraising after one year.
• The opportunity to wake up each morning and feel you are making a positive difference!

Hours

This is a full-time role, 35 hours per week.  However, we are open to considering candidates who wish to work part-time but require a minimum commitment of 21 hours per week.  Please state if you wish to be considered for a part-time role in your cover letter.  

Location

Lovely office at 73 St Charles Square, London. W10 6EJ (private off-street parking is available for staff). Hybrid working options considered, with the expectation staff attend the office at least two or three days per week.

Application process

We are actively interviewing for this role so please submit your CV and covering letter as soon as possible.

Please ensure you include a concise cover letter that clearly sets out why your skills and experience make you suitable for this role and what motivated you to apply.

Further information

CCS is an inclusive employer and we aim to have a workforce that reflects the rich diversity of the communities we service. There is no requirement for our staff to be Catholic and we encourage applications from candidates from diverse backgrounds. We are committed to safer recruitment and maintaining a strong and positive safeguarding culture.  This post will be subject to an enhanced DBS check.  References from current/past employers will also be sought once an offer has been made.

Charity No. 210920

Chelsea / Sutton (with 1 day a week working from home)

About Us

The Royal Marsden Cancer Charity raises money to save the lives of people with cancer, everywhere. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. Join our ambitious and supportive Individual Giving Team and help us deliver our most ambitious fundraising strategy yet.

What You’ll Be Doing

As our Individual Giving Assistant – Supporter Acquisition, you’ll play a vital role in supporting our fundraising campaigns and projects, helping to recruit new supporters to the Charity. You’ll be one of the first points of contact for our donors, providing exceptional supporter care and ensuring every supporter feels valued. Your day-to-day will include:

• Responding to supporter enquiries by phone, email and in-person, ensuring all queries are handled efficiently and with care. 
• Thanking donors and personalising communications to build strong relationships and ensuring a positive and lasting first impression.
• Accurately recording and processing donations, and updating supporter records on our database.
• Supporting the delivery of fundraising campaigns, including creating timing plans, proofreading copy and assiting with briefs. 
• Managing invoices and helping with campaign reporting.
• Supporting the team with administrative tasks.
• Working with colleagues and volunteers to deliver the best possible supporter experience.

What We’re Looking For

You’ll be an enthusiastic team player with:

• Excellent organisational skills and attention to detail.
• Strong interpersonal and communication skills, both written and verbal.
• The ability to prioritise, manage multiple tasks, and meet deadlines.
• A proactive, flexible approach and willingness to support the team as needed.
• Good working knowledge of Microsoft Office (experience with customer databases is desirable).
• Commitment to providing outstanding supporter care and working in a supporter-focused environment.

Previous experience in customer or supporter service, office administration, or the charity sector is desirable but not essential – full training will be provided.

Why Join Us?

We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious, and kind team, with plenty of opportunities for learning and development.

What we offer:

• 27 days annual leave (rising with length of service), plus UK bank holidays
• Up to 6% employer pension contributions (increasing with service)
• Enhanced maternity and adoption pay
• Life insurance and employee assistance programme
• Flexible and hybrid working options (work from home one day a week)
• Access to subsidised staff restaurants, wellbeing initiatives, and more
• Bright, modern offices in Chelsea and Sutton, with excellent transport links

Inclusion Matters

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.

If this sounds like the opportunity for you, we’d love to hear from you.

How to apply:
Please submit your application as soon as possible, as we may close the vacancy early if we receive a high volume of applications. 

Location: London (Hybrid) 
Salary: £35,000 - £38,000 per annum
Contract: Full-time, permanent (35 hours per week) 
Closing date: Tuesday 24 February

About St John International

St John International is both a working Order of Chivalry (est. 1888) and a modern global charity delivering first aid, healthcare and community support across 44 countries and territories. Through our network of St John Ambulance organisations and the St John Eye Hospital in Jerusalem, we promote physical, mental and spiritual wellbeing and provide lifesaving care to communities worldwide.

As we expand our international fundraising programme, we are investing in the systems, insight and skills needed to build deeper donor relationships, grow our global supporter base, and increase income to support our mission.

About the Role

We are seeking a highly organised and proactive Fundraising CRM Manager to lead the development and management of our fundraising CRM and donor engagement systems. This is a pivotal role at an exciting moment of growth, ensuring our CRM is used strategically to strengthen donor relationships, improve fundraising performance, and support income growth across our international network.

Working closely with the Fundraising Director, you will oversee day‑to‑day CRM management, donor stewardship (up to £5,000), prospect research, reporting, and support for campaigns and events. You will also provide insight and data that underpin high‑value fundraising.

Key Responsibilities

CRM Management & Development

• Lead the daily administration and development of the fundraising CRM (Salesforce or Beacon).
• Ensure data accuracy, consistency and compliance with data protection standards.
• Build donor segmentation, pipelines and automated journeys to improve retention and engagement.
• Produce regular insight reports, dashboards and monthly financial tracking.
• Work with the Digital Officer to drive system improvements and train colleagues in CRM use.

Donor Stewardship & Fundraising Support

• Deliver excellent donor care, ensuring timely acknowledgements, updates and impact reporting.
• Steward donors giving up to £5,000, nurturing long‑term relationships.
• Support the delivery of digital, regular giving and peer‑to‑peer fundraising campaigns.
• Develop donor journeys that build loyalty to the St John mission.
• Collaborate with Communications to share compelling stories of impact.

Prospect Research & Reporting

• Research and profile new donors, trusts and partners across the global St John network.
• Provide monthly income and pledge tracking reports.
• Manage the fundraising pipeline, forecasting income and identifying growth opportunities.
• Prepare briefings and reports to support high‑value donor engagement.

Donor Growth & Global Engagement

• Develop strategies to grow the donor base, with a focus on gifts under £5,000.
• Use global awareness moments (e.g. St John Day, World First Aid Day) to acquire and retain supporters.
• Evaluate campaign performance and recommend improvements.

Support for High‑Value Fundraising

• Provide data insights, research and CRM support for major donor cultivation.
• Prepare donor histories and background briefings for senior fundraising activity.
• Ensure the CRM effectively supports high‑value relationship management.

Person Specification

Essential

• At least 3 years’ experience in fundraising, CRM management or donor development.
• Proven experience managing a fundraising CRM (Salesforce, Beacon or similar).
• Strong analytical and reporting skills, with the ability to translate data into insight.
• Understanding of donor care and stewardship principles.
• Experience cultivating and securing gifts from individual donors.
• Excellent written and verbal communication skills with a donor‑centred approach.
• Highly organised, detail‑focused and confident managing multiple priorities.
• Collaborative, proactive and committed to St John’s humanitarian mission.

Desirable

• Experience in an international NGO or federated charity.
• Knowledge of GDPR and data protection best practice.
• Familiarity with digital fundraising tools and online giving platforms.
• Experience supporting or coordinating fundraising events

St John International is an equal opportunities employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status or race, or is disadvantaged by conditions or requirements which cannot be shown to be justified. 

We want to hear from all interested candidates, and to be considered for the position please submit a short cover letter along with your CV, outlining why you're right for the role.

Closing date for applications is Tuesday 24th February. Interviews will take place on Tuesday 10th and Wednesday 11th March.

Play to the Crowd (incorporating Theatre Royal Winchester, Hat Fair and Playmakers) is looking for a Fundraising Manager. 

Hours/contract: Permanent, full time, 36 hours per week (job share or part-time hours will be considered for the right candidate)

Salary: £28,950 - £32,754 depending on length of service 

Base: Theatre Royal Winchester / Hybrid

We’re looking for a confident and enthusiastic fundraiser with a track record of delivering and leading major donor fundraising, membership schemes, corporate partnerships as well as securing significant funds from Trusts and Foundations.

The Fundraising Manager is responsible for implementing the charity’s fundraising strategy to increase our fundraised income to support all areas of our activity. This will be achieved by connecting donors and supporters to our mission to delight and unite communities through the power of live performance and participation.

The charity has ambitious plans for the future. We will continue to invest in the beautiful Theatre Royal Winchester. With the absence of Arts Council England National Portfolio funding, we will be transitioning to a new structure and funding model for future Hat Fair festivals. Through our engagement projects we will continue to have impact on our local community both in central Winchester and the wider district.

The Fundraising Manager role will be vital in:

• Helping to develop a sustainable fundraising model to secure future Hat Fair festivals

• Securing funding from Trusts and Foundations for community projects, core revenue to support our artistic and creative ambitions, and capital works

• Cultivating and securing large gifts from Major Donors

• Growing our membership base – our members are loyal and key advocates of the charity and audiences for our events

• Managing the relationships and developing our Corporate Partnerships 

How to Apply 

Application deadline: 10am Tue 17 February 2026 
Interviews: Wed 25 February 2026 

Interested? If you would like to find out more details about this role please visit our website where you can find the Job Description and Person Specification. Our website also contains our application form. Please note that we require fully completed application forms. We are unable to accept CVs. 

Keen on this role but seen something you’re not sure about? Don’t rule yourself out, get in touch to talk it through. For an informal discussion about the role, please get contact Kirstie Mathieson, Communications and Development Director (email available in the job pack) 

Play to the Crowd is an equal opportunities employer, welcoming applications from the widest possible diversity of backgrounds, cultures and experiences and is also open to job share proposals. 

Title: Fundraising Manager

Responsible to: Director/Head of Operations

Hours: 14 hours per week  

Salary: £14,000-£16,000 (pro rata based on £35,000-40,000 FTE) (depending on experience and qualifications)

Based: Willesden, NW10 2JR + other locations if required (hybrid; 1 day per week remote working)

Contract: Permanent (subject to continuation of funding) 

Please note: DBS check will be required 

BIAS is a leading local Irish charity which has supported England’s largest community in Brent for over 45 years. We deliver our support across London through our welfare advice drop-in service, our active ageing clubs and our Be-a-Friend volunteer scheme. This is an exciting new role in which you will proactively generate and grow fundraising income across all fundraising streams to enable us to continue supporting the most vulnerable members of the Irish community. You will support our fundraising strategy by contributing to digital communications and creative content across all channels, in cooperation with project delivery teams. The role will play a central part in raising awareness and growing supporter engagement through digital  campaigns, donor events, individual giving initiatives and the development of relationships with local businesses.

Key responsibilities

• Develop and deliver BIAS’s community fundraising strategy.
• Develop and implement a varied portfolio of events, community fundraising activities and campaigns, all of which reflect the spirit of BIAS.
• Explore marketing opportunities to raise the profile of the charity.
• Ensure relevant processes are in place to deliver successful, profitable community fundraising activities.
• Oversee the management of fundraising systems and platforms in order to create the best possible experience for donors and participants.
• Develop a robust supporter journey for community fundraisers which leaves them with an excellent experience and generates a long-term relationship with BIAS.

To achieve these objectives, the post holder will be expected to:

• Plan, budget, coordinate and attend an annual community fundraising and events calendar with set objectives, budgets and KPIs for each activity.
• Regularly review the performance of fundraising activities/events, making  recommendations for improvement.
• Build and maintain a variety of community relationships across varying stakeholders.
• Explore and coordinate fundraising opportunities such as online donation platforms, auction platforms and text-to- donate services.
• Work with colleagues to ensure that all events are adequately supported with staff, volunteers and post-event debriefs.
• Ensure that all events and activities are compliant with the Code of Fundraising Practice, GDPR and internal policies.

This job description reflects the basic duties required of the Fundraising Manager. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.

What we’re looking for…

• Experience of designing and delivering successful community fundraising events, campaigns and activities, preferably with a track record of at least two years.
• Excellent organisational and administrative skills, including budget and project management.
• Ability to build excellent working relationships, especially with supporters and partners.
• Strong team player who will ensure clear and regular communication with the BIAS management team.
• Ability to keep calm under pressure and maintain a clear head, anticipating risks and problems.
• A willingness to adapt and be flexible.
• Ability to travel.
• Competent user of Microsoft Office suite, with experience of CRM systems.
• Empathy and an understanding of the Irish community.

How to apply: 

To apply, please submit a CV and cover letter. Your cover letter should demonstrate how you meet the essential and desirable criteria set out in the person specification, with supporting examples. 

The deadline for applications is 29th January 2026 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis. 

Liberty is seeking an ambitious, values‑driven fundraiser to oversee and deliver our trust and foundation, legacy, and major giving fundraising. As the Fundraising Manager for Philanthropy, this role requires proven experience of building, sustaining and growing significant income from philanthropic sources.

Liberty is a small organisation, which punches above its weight. The Fundraising Manager will combine strong leadership with hands on day-to-day delivery. As a key member of the Management Team, the role will oversee a talented team comprising a Philanthropy Officer and two Grants Officers. You will combine strategic oversight with hands‑on delivery, shaping compelling funding propositions and building strong, lasting relationships with funders and supporters. Working closely with colleagues across the organisation, you will ensure our complex and multifaceted work is translated into inspirational cases for support that resonate with funders.

This is a critical role in a vital organisation. Success will see the maintenance and development of a diverse range of income generation streams, and Liberty being better able to achieve its mission of challenging injustice, defending freedom and campaigning to make sure everyone in the UK is treated fairly.

You will have a strong commitment to Liberty’s anti-oppression values and strategy.

Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum of two days per week in the Westminster office.

The deadline for applications is 9am Monday 2 March 2026

Applications received after this deadline will not be considered.

Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.

First round interviews will be held online on Tuesday 17th March

Second round interview will be held in person on Tuesday 24th March

For more information and details on how to apply, please visit our website.

Job Description

The Listening Place (TLP) is an award-winning charity providing face-to-face, compassionate and non-judgemental support for people who feel that life is no longer worth living.  Since opening our first site in Pimlico in 2016, we have grown to four sites and our service is delivered by over 850 active volunteers. 
 

This is an exciting opportunity to join a small, dedicated team and play a vital role in helping TLP to grow and support more people struggling with suicidal feelings. You will manage two key growth areas in fundraising: community and corporate. By crafting exciting partnership proposals and delivering high-quality events, you will help TLP build on its fundraising success in these areas.  You will use your relationship management skills to keep donors not just satisfied but motivated to support TLP.  
 

We are committed to welcoming everyone from all backgrounds and communities and creating inclusive teams. If you have a disability, a learning difficulty (such as dyslexia) or a medical condition that may affect your performance during the selection process or in the role, we are very happy to make reasonable adjustments to support you. 

Scope and purpose

The Corporate and Community Fundraising Manager will be the second most senior position in the fundraising team and will lead on the development of TLP’s community and corporate fundraising streams. Having seen significant growth over the past five years, from circa £50k per annum, to more than £400k, the post holder will oversee the continued development of these fundraising streams. The post holder will achieve a strong return on investment by proactively identifying new leads, effectively stewarding supporter relationships and providing an engaging and exciting ways for individuals to support The Listening Place. As a senior member of the fundraising team, the post holder will also build a successful, committed team, driving performance and contributing to the strategic direction of TLP’s fundraising function. 
 

Duties and responsibilities

1. Deliver the continued growth of corporate and community fundraising at TLP (combined £475k target in 2026/27) in line with investment in this area to help ease the pressure on major donor and trust fundraising.
2. Generate new corporate and community fundraising leads by mapping TLP’s volunteer and supporter networks as well as exploring cold leads which align with TLP’s mission and vision.
3. Develop engaging, inspiring materials to help secure new corporate leads including presentations, brochures and video.
4. Represent TLP externally at corporate and community events, networking opportunities, and sector forums to raise awareness and build strategic partnerships. 
5. Deliver and oversee excellent stewardship with all corporate and community supporters, establishing effective, long-lasting relationships with supporters and stakeholders including a creative approach to thanking supporters.
6. Develop materials and build a personal brand which inspires volunteers to participate in TLP events or to run their own fundraisers.   
7. Manage an exciting and engaging roster of annual events for volunteers and corporate fundraisers to participate in, including creating new events based on supporter data, as well as looking for ways to improve existing events and phasing out events where necessary.
8. Monitor and evaluate fundraising performance, using data and supporter feedback to refine strategies, improve engagement, and encourage growth. 
9. Work closely with the Head of Fundraising and Communications to forecast income in community and corporate fundraising as well as setting budgets that enable us to deliver on ambitious targets whilst still delivering a competitive return on investment. 
10. Establish effective relationships across the staff and volunteer network which creates a culture that supports fundraising within TLP whilst also enabling volunteers to focus on TLP’s core mission and vision.
11. Build a dependable, detail-oriented team to support the administrative management of corporate, community and individual giving at The Listening Place whilst encouraging their development as TLP fundraisers in their own right.   
12. Undertake any other duties as requested by line management and in line with business needs

Person specification

Essential requirements 

• Self-starter with excellent verbal and written communication skills able to translate TLP’s model into compelling materials and pitches. 
• Strong interpersonal skills - a relationship builder with a flexible, entrepreneurial approach, the ability to develop and maintain strong working relationships with donors, volunteers and internal stakeholders.
• Highly organised - excellent time management skills, the ability to prioritise own workload and multi task to meet targets and deliver events.
• Good understanding of event management including problem solving skills and an ability to adapt quickly when encountering obstacles.
• A strategic mindset, with the ability to identify trends, plan ahead and build clear plans based on data.
• Computer literate - familiar with common Office programmes and fundraising databases.
• Clear understanding of and ability to apply the legislation affecting corporate and community fundraising. 

Desirable 

• Successful track record of delivering community fundraising programmes and activities.
• Fundraising / marketing qualification.
• Experience of managing volunteers. 
• Knowledge and appreciation of mental health issues/suicide prevention in the UK. 

Benefits: 

• 3% employer contribution towards pension 
• 25 days annual leave plus bank holiday
• Access to Medicash health benefits and critical illness cover after three months of employment 
• Employee Assistance Programme 

Application process: Please submit a CV and cover letter (maximum one A4 page) by Friday 18th February.

Coeliac UK is looking for an energetic and organised Community and Events Fundraising Manager to lead and grow our community and challenge events fundraising during a maternity cover period.

Job Title: Community and Events Fundraising Manager (Maternity Cover)
Contract Type: Fixed Term (12–14 months), Full Time (35 hours per week)
Location: Head Office, High Wycombe (Hybrid working, minimum 2 days per week in office.)
Salary: £35,000 per annum
Salary band: (GA 4)
Closing Date: 1st March 2026

About the Role

This is a fantastic opportunity to play a key role in delivering high-quality fundraising experiences that inspire and support individuals and groups to raise vital funds for people affected by coeliac disease. You will manage a varied portfolio of challenge events, including flagship events such as the TCS London Marathon and Great North Run, while developing engaging community fundraising initiatives that maximise income and supporter engagement. If you are passionate about supporter experience, events fundraising and making a real difference, we’d love to hear from you.

Key Responsibilities

• Lead the delivery and development of Coeliac UK’s challenge events portfolio, ensuring excellent supporter experiences and strong income performance.
• Oversee the stewardship journey for community fundraisers and challenge participants, ensuring timely, motivating and supporter-focused communications.
• Develop and grow community fundraising activities, including virtual and mass participation events, supporting individuals, groups and schools to fundraise successfully.
• Work closely with Marketing, Digital, Membership and Volunteering teams to deliver integrated campaigns and supporter journeys.
• Manage event budgets, monitor performance and report on income, expenditure and key KPIs.
• Provide day-to-day guidance and support to the Fundraising Assistant, ensuring high standards of supporter care and administration.

About You

We’re looking for an enthusiastic and collaborative fundraiser who brings strong organisational skills and a passion for community engagement.

You will ideally have:

• Experience delivering successful challenge or mass participation events within the charity sector.
• Proven ability to build strong relationships and deliver excellent supporter stewardship.
• Strong project management skills with the ability to juggle multiple priorities and deadlines.
• Confidence using digital tools and CRM systems to manage supporter journeys and analyse performance.
• A positive, proactive and self-motivated approach, with genuine enthusiasm for Coeliac UK’s mission.

About Coeliac UK:

Coeliac UK is the charity for people who need to live without gluten. For over 50 years, we’ve been supporting those with coeliac disease and related conditions by providing trusted advice, funding vital research, and campaigning for better access to safe gluten free food. Our work ensures that no one’s life is limited by gluten.

Closing date: 1st March 2026 (We may close this vacancy early if we find the ideal candidate.)

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

Candidates may also be searching for similar roles such as: Community Fundraising Manager, Events Fundraising Manager, Challenge Events Manager, Supporter Engagement Manager or Charity Events Manager.

No agencies please.

This is a demanding role where you will support the Fundraising Director in effective management of the fundraising teams across our UK centres and the central expertise in Trusts, Major Gifts and Partnerships.

You will assist the Fundraising Director to plan and organise a broad range of fundraising activities; formulating and adjusting plans as required.  Additionally, the Fundraising Director will depend on you to lead or assist on specific projects.   
 

You will act as gatekeeper regarding access for fundraising teams to the Fundraising Director which will involve utilising strong understanding and sound judgement skills across a number of activities.

Supporter Care Administrator
Permanent Full time: 37.5 hours per week* Monday to Friday
Location: Remote / Centre Based / Hybrid
Salary: £28,369 per year, plus benefits

       *There may be a small amount of flexibility for the right candidate

About Us
Fire Fighters Charity provides care and support to the UK’s fire services community and their families, helping with health and wellbeing challenges during and after service.

We help our fire family to adapt to physical, emotional and social challenges; to live well with conditions, injuries and illness; and to transition to life after service.

We are looking for an experienced supporter care or customer service professional to join our team, as a Supporter Care Administrator.

About the Role
The Supporter Care team is a knowledgeable, personable team who provides a point of access for all supporter enquiries and support donation processing, and teams across fundraising to deliver excellent customer experience.

Your role as a Supporter Care Administrator will provide a key point of engagement for our supporters and provide a knowledgeable and professional experience; whether they are looking to find out more or donate to the charity.

Reporting to the Supporter Care Team Leader and sitting within the wider fundraising team, you will provide high quality care to our supporters from within the fire and rescue services and wider public, via phone, email and web-based apps.

With the team, you will be implementing the new Supporter Care Strategy, in line with an increasing focus on great supporter experience. You will be an important champion for our supporters, developing processes and insight to measure this and share feedback that highlights opportunities and challenges.

There will be the occasional requirement to travel within the UK for in person trainings or meetings. This role is subject to a basic DBS check.

About You
To be successful you will have strong customer support experience, either directly working with supporters in charities, or be able to demonstrate relevant and transferable experience of excellent customer service principles and knowledge.

Our ideal candidate will also have a good knowledge of GDPR, safeguarding and inclusion best practices, experience of data entry and CRM systems, and will be a clear communicator with good attention to detail.

How to apply
To apply for the role, please submit a short CV and covering letter via our online recruitment portal. If you are unable to apply via the portal, please request assistance via

Closing date: 8 February 2026 (midnight)

Please note that we reserve the right to close this role early should we receive a sufficient number of applications.

Due to the number of applications we receive, we are unable to provide feedback for applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful on this occasion.

The Multiple System Atrophy Trust (MSA Trust) is the UK and Eire’s leading national charity offering vital support to people affected by MSA.  We are entirely funded through voluntary income. Most of our supporters are already familiar with our cause and need guidance and empathetic stewardship to maximise their fundraising in memory or in support of their loved ones.  

Can you help?  We are looking for a caring, friendly and innovative Fundraising Officer who will be the first point of contact for our donor base and can cultivate long term relationships with them.

Reporting to our Senior Fundraising Engagement Officer this role would be ideal if you:

• Have experience of supporter care and stewardship in the voluntary sector
• Have experience in compassionate communicating (written and verbal)
• Are looking for your next step on the ladder and want to learn about the complete supporter journey in a dynamic, friendly and growing charity.
• Are looking for a chance to use your creativity and enthusiasm to develop initiatives allowing a good degree of autonomy.

With plenty of scope for personal development through on-the-job learning opportunities as well as more formalised training and development, this role provides a unique opportunity to harness the power of fund and awareness raising to support more people with MSA.

Additional benefits: 33 days annual leave entitlement (inc bank holidays), TOIL provided for out of office hours, free eye check-up, free tea and coffee!  

We are a small friendly team at our London office so we are looking for a person who can fit in well and be prepared to go the extra mile.

The role requires some occasional travelling around the UK to our various fundraising events and Support Groups, but own transportation is not needed.

Closing date: 28th February, however shortlisting and interviewing will be done on a rolling basis. If you have not heard from us within one week of the closing date please assume that unfortunately you have not been successful. Interviews will be online in the first instance. 

Are you skilled at identifying and researching new funding opportunities? Do you naturally build rapport with others and enjoy cross team collaboration? This is an exciting opportunity to join a purpose‑driven organisation and play a key role in growing vital income that supports our mission.

IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.

About the role

We are seeking a proactive and dynamic Fundraising Officer with at least two year's experience in partnerships or grants management, and an understanding of international development fundraising. You’ll join a small, collaborative team where your ideas are valued and your work has real, tangible impact.

The Fundraising Officer will initially focus on Trusts and Foundations fundraising, with a scope to expand responsibilities to support additional income streams over time. There will be lots of on-the-job and training opportunities for you to learn and develop professionally.

What you'll do

• ​Manage and grow a portfolio of Trusts and Foundations supporters
• Research, identify, and develop new funding opportunities
• Prepare high‑quality proposals, applications, and reports
• Work closely with colleagues to gather insights, evidence, and stories that bring our work to life
• Support the development of new fundraising initiatives as the team expands

What you'll bring

• At least two years’ experience in fundraising, partnerships, or grants management
• Strong written communication skills, with the ability to craft compelling cases for support
• A good understanding of international development or global health fundraising
• Confidence managing deadlines, juggling priorities, and working proactively
• A collaborative, positive approach and a genuine passion for making a difference

 For further details regarding full responsibilities and person specification, please see the job description.

Why Join Us?

This is a fantastic opportunity to develop your fundraising career in an organisation where your work truly matters. You’ll be part of a supportive, values‑driven team committed to improving access to essential medicines for people who need them most.

Over the past three years, our staff satisfaction scores have averaged above 85%. Staff describe working at IHP as ‘impactful and rewarding’ with ‘always new challenges and opportunities’.

If you’re ready to use your skills to create meaningful change, we’d love to hear from you.

Benefits

• 25 days annual leave plus bank holidays (pro-rate for part-time hours)
• Health and wellbeing support through Unum help@hand
• Life Insurance and Critical Illness Cover 
• Hybrid and flexible working options in a modern office near Chancery Lane Tube Station 

IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all aspects of our work, including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate. 

Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith. We encourage you to read the accompanying document 'IHP Christian Ethos and Values' before applying.

Applicants must have the legal right to work in the UK.

Join a supportive and inclusive team where your skills are valued, your voice is heard, and you have the space to work independently and develop.