Head of hr and resources jobs

Head of Operations
Salary: Up to £61,600 (dependent on experience)
Location: Home-based or hybrid London-based co-working
Contract: Full-time (flexible working requests welcome)

Suicide is preventable. That’s why we are working to create a safer online world and to connect young people with the help and support they need to stay safe and well.

We’re Molly Rose Foundation, founded following the death of 14-year-old Molly Russell. At Molly’s inquest, a coroner ruled harmful online content contributed to her death. In her name, we’ve now got big plans to create change and save young lives.

We’re looking for a Head of Operations who can ensure we grow effectively and focus our energies on helping young people live long and stay strong. You’ll lead and develop our finance, governance, HR, and IT operations, ensuring we can deliver with impact and grow and scale smoothly.

You’ll play a leading role in shaping and delivering our organisational strategy, monitoring our progress and budgets, and leading the process to design and develop our next Strategy to 2030. You’ll be adept at designing effective and robust policies and committed to developing a high functioning, high-impact organisation.

As a member of our Leadership Team, you’ll have the vision, strategy, and entrepreneurial zeal to help us thrive.

But you’ll also relish the opportunity to build a small organisation from scratch with the drive and passion to really get stuck in and help us to fulfil our potential.

We offer a comprehensive package that includes:

- 27 days annual leave plus 1 volunteering day, rising to 30 days holiday after three years’ service;

- annual leave buyback scheme, with the option to purchase up to 5 additional days;

- employee pension scheme;

- £500 employee wellbeing budget;

- we welcome applications from diverse range of applicants in circumstances, and actively welcome flexible working requests.
 

Application Process
To apply, please send a CV (maximum 2 sides of A4) and cover letter (maximum 2 sides of A4) via the Charity Jobs website.

Application closing date: Friday 22 May 2026

There will be a 2-stage interview process with first interviews held online between 11 - 12 June 2026.
Second interviews will be held in-person in London.

Join Our Team: Head of Culture and Inclusion

Navigate your future and lock in your career as we keep our canals open and alive

Our Head of Culture and Inclusion will join our team with a specific lens on cultural transformation which is key in relation to supporting our Trust vision and strategy. This role reports directly into the People Director and will be a member of the People Leadership team having one direct report (Inclusion & Diversity Manager)

Working Hours & Travel

This role follows 37 hours, 5 days a week, work pattern.This is a home‑based role, with UK wide travel to key sites.

Role Overview

In this pivotal role, you will be responsible for turning strategy into delivered outcomes through evidence-led programmes, strong governance, and clear accountability across leaders and teams. You will measurably strengthen an inclusive, high trust culture that enables performance and wellbeing; to increase colleague voice and engagement; and to ensure your Inclusion & Diversity ambitions translate into sustained behavioural change and business impact.

Key Responsibilities

• Lead the development and delivery of a clear Culture & Inclusion strategy that embeds inclusion, belonging and fairness across the organisation.
• Drive a culture of continuous improvement, ensuring inclusive behaviours, practices and decisions are actively reviewed, measured and evolved
• Build and sustain trusted relationships with senior leaders, Boards and key stakeholders to influence inclusive leadership and organisational change.
• Partner across the organisation to ensure culture and inclusion priorities are integrated into resourcing, talent, learning, performance and reward frameworks.
• Operate credibly across fast paced, complex environments, balancing strategic focus with pragmatic delivery under pressure.
• Champion inclusive, values led behaviours at all levels, adapting communication and influence to engage diverse audiences and workforce groups.
• Use insight, data and qualitative feedback to assess cultural health and inclusion outcomes, translating findings into actionable improvement plans.
• Ensure strong governance, planning and prioritisation of Culture & Inclusion initiatives to deliver impact with pace and consistency.
• Act as a visible advocate for equality, diversity and inclusion, supporting leaders and teams to role‑model inclusive practices and decision-making.

About You

You are an experienced culture transformation lead with demonstrable proven outcomes which have driven cultural change and made significant business impact. Confident influencing at all levels, you combine commercial awareness with a passion for belonging, fairness and continuous improvement.

Experience and Skill

• Demonstrable evidence of building and delivering multi-year culture and inclusion and diversity roadmaps with measurable outcomes in complex organisations.
• Demonstrated mastery of listening and insight methodologies, including survey design, driver analysis, segmentation and workforce lifecycle analytics, translating insight into clear, actionable priorities.
• Deep expertise in inclusive leadership and systemic inclusion levers across policy, process, behaviours and environment, with a strong bias toward practical education, habit change and sustainable impact.
• Proven experience designing governance frameworks, KPIs and benefits realisation measures, with regular reporting and assurance to Executive teams and Boards.
• Confident and compelling communicator, able to craft simple, engaging narratives from complex data and influence effectively across senior stakeholders.
• Strong credibility and lived experience working in partnership with colleague networks and communities, ensuring authentic representation, trust and meaningful engagement.

Contact & Application

If you would like more information or a briefing pack, please get in touch with the recruitment team. We encourage early applications as we may close the vacancy once we receive enough suitable candidates.

What We Offer

This is a middle manager role with a package commensurate. 

ID 1763 — Deputy Head of HR (Operations and Systems)
Human Resources | Family Action Head Office, London (N1) with hybrid or home-working
29.6 hours per week (part time)
£42,562 – £46,703 FTE (£34,050 – £37,362 based on 29.6 hours per week) per annum 
Plus £3,062 Inner London Weighting (if office-based) or £384 (if home-working)
Permanent contract

Make a real impact on the people who support families across the UK. As our new Deputy Head of HR (Operations & Systems), you’ll shape high‑quality HR services and drive improvements that help our teams thrive.
This is a rare opportunity to lead a newly created function, modernise systems and processes, and strengthen our organisation for the future.

We are flexible about hours and where this role is based. You can work from our London office (N1) with hybrid working or from home. Home-based staff ideally travel to London once a month, but this is desirable rather than essential.

About Family Action & the Role’s Impact

Family Action has supported people through challenge, change and crisis for over 150 years. We protect children, support young people and adults, and offer direct, practical help to families and communities nationwide.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

As our Deputy Head of HR, you will lead our HR Operations & Systems function, ensuring the delivery of efficient, high‑quality HR services. You’ll oversee and continuously improve core HR processes, systems (including iTrent) and our Payroll relationship. This role blends hands‑on operational leadership with the strategic insight needed to strengthen governance, streamline processes and build overall effectiveness.

If you have significant experience leading HR Operations, Shared Services or HR Systems teams, we would love to hear from you. Your ability to optimise systems and processes, deliver through others and translate operational insight into strategic improvement will make you a strong candidate.

We Want You to Apply — Even If You Don’t Meet Every Requirement

Family Action is a supportive, inclusive employer. If you’re unsure about applying because you don’t meet every point on the Person Specification, please do apply — we value your skills, experience and values, not just checkboxes.

People‑focused, can‑do, excellence and mutual respect aren’t just words for us – they guide every decision we make. If these values inspire you too, you’ll thrive here.

Benefits:

• 30 days’ annual leave (pro rata) plus bank holidays
• Up to 6% matched pension contributions
• Flexible working options from day one
• Enhanced paid sick leave and paid family leave
• Eye care and flu-jab vouchers
• Cycle to Work scheme
• Ongoing professional development and high-quality training

Closing Date: Wednesday 29 April 2026 at 23:59
(We may close early if we find a strong candidate, so early applications are encouraged.)

All appointments are subject to satisfactory Safer Recruitment checks.

Our Commitment to Equality, Diversity & Inclusion

We welcome applications from all sections of the community and will make reasonable adjustments during the recruitment process and in the workplace. We particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and candidates with disabilities as part of our commitment to increasing representation.

Candidates with a disability may apply under the Disability Confident Scheme for priority consideration if they meet the essential criteria.

We will reimburse reasonable travel costs for in‑person interviews.

Family Action typically appoints new starters at the starting point of the salary scale unless experience or exceptional circumstances justify a higher starting point.

We are ideally looking for someone who can join as soon as possible, but this is not essential — please apply regardless of your notice period.

Head of HR
Looking to give back to the community or step into a meaningful part‑time role as you approach retirement? We’re Herefordshire Mind your local mental health charity with around 50 staff, and we’re seeking an experienced Head of HR to provide supportive, hands‑on guidance in just 8 hours per week.

About the Role

• Lead HR advice for managers and the CEO
• Oversee policies, recruitment, onboarding, and ER matters
• Support wellbeing, culture and mental‑health‑informed practice
• Hybrid, flexible working

About You

• CIPD Level 5+ or equivalent HR experience
• Confident, compassionate, and able to work independently
• Passionate about making a positive community impact

Perfect for someone wanting to use their expertise in a rewarding, flexible role.

Please refer to the attached Job Description for more information.

Applications will close on the 8th of May. 
Interviews will take place in 18th of May.

Your new role
We are seeking an experienced Interim HR Manager to provide hands-on support while we recruit a permanent post holder. This is a key role within the not-for-profit organisation, ensuring continuity across the HR function while also leading on several priority improvement areas.

A significant focus of the role will be reviewing and strengthening recruitment processes and updating HR policies, alongside delivering a high-quality, pragmatic HR service to managers and employees.

Overview of the Role

• Review and assess current recruitment processes, identifying opportunities to improve efficiency, consistency, and candidate experience
• Update, review, and implement HR policies and procedures, ensuring they are compliant, clear, and fit for purpose
• Act as a trusted HR lead, providing operational advice and guidance to managers across the employee lifecycle
• Manage and advise on employee relations matters, including absence, performance, disciplinary and grievance issues
• Oversee end-to-end recruitment activity, from role scoping through to onboarding
• Ensure HR processes are applied consistently and in line with employment legislation and best practice
• Maintain accurate HR records and contribute to basic HR reporting and insights
• Support and stabilise the HR function, ensuring a smooth handover to the incoming permanent HR Manager

What we are looking for

• Proven experience in an HR Manager or senior HR generalist role
• Strong knowledge of UK employment law and operational HR best practice
• Confident reviewing and improving processes, policies, and ways of working
• Comfortable operating in a hands-on, fast-paced environment
• Able to build credibility quickly with stakeholders at all levels
• CIPD qualification or equivalent experience desirable

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new role
We are seeking an experienced Interim HR Manager to provide hands-on support while we recruit a permanent post holder. This is a key role within the not-for-profit organisation, ensuring continuity across the HR function while also leading on several priority improvement areas.
A significant focus of the role will be reviewing and strengthening recruitment processes and updating HR policies, alongside delivering a high-quality, pragmatic HR service to managers and employees.
Overview of the Role

• Review and assess current recruitment processes, identifying opportunities to improve efficiency, consistency, and candidate experience
• Update, review, and implement HR policies and procedures, ensuring they are compliant, clear, and fit for purpose
• Act as a trusted HR lead, providing operational advice and guidance to managers across the employee lifecycle
• Manage and advise on employee relations matters, including absence, performance, disciplinary and grievance issues
• Oversee end-to-end recruitment activity, from role scoping through to onboarding
• Ensure HR processes are applied consistently and in line with employment legislation and best practice
• Maintain accurate HR records and contribute to basic HR reporting and insights
• Support and stabilise the HR function, ensuring a smooth handover to the incoming permanent HR Manager

What we are looking for

• Proven experience in an HR Manager or senior HR generalist role
• Strong knowledge of UK employment law and operational HR best practice
• Confident reviewing and improving processes, policies, and ways of working
• Comfortable operating in a hands-on, fast-paced environment
• Able to build credibility quickly with stakeholders at all levels
• CIPD qualification or equivalent experience desirable

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Head of People

London (Hybrid - 2 days in office)
£57,500 - £62,500 + excellent benefits
Permanent | Start ASAP (flexible for up to 3 months' notice)

About the Organisation

Goodman Masson are thrilled to be exclusively partnering with a truly inspiring, fast-growing UK charity making a meaningful difference in people's lives every single day.

With a current headcount of just over 50 (and plans to grow to around 60 by the end of the year), this is an incredibly exciting time to join. The organisation is scaling thoughtfully, investing in its people, and strengthening its culture as it enters its next phase of development.

This is a rare opportunity to step into a first-ever Head of People role, giving you real scope to shape strategy, influence leadership, and leave a lasting impact.

The Opportunity

This newly created Head of People position blends strategic leadership with hands-on delivery, offering autonomy and visibility across the organisation.

Reporting to the Operations Director and managing an HR Manager, you'll take ownership of the full people agenda - from designing a forward-looking strategy to embedding inclusive, high-performing practices across the charity.

You'll be a key member of the senior leadership landscape, acting as a trusted advisor while ensuring the organisation's people approach evolves in line with its growth.

Key Responsibilities

• Develop and deliver a 3-year People Strategy aligned to organisational growth
• Lead workforce and succession planning as the charity scales
• Drive and embed a meaningful EDI strategy across recruitment and culture
• Sit on SMT and ensure accoutability
• Act as a trusted advisor to senior leaders on all people-related matters
• Lead on complex employee relations cases and provide expert guidance
• Build leadership capability by coaching and developing line managers
• Oversee HR policies, processes, and systems ensuring compliance and consistency
• Use people data and insights to inform decision-making and continuous improvement
• Champion a high-performance, inclusive and values-led culture
• Line manage and develop the HR Manager

Essential Experience:

• CIPD Level 5 (minimum) - Level 7 desirable

About the role

This is an exciting time to be joining our charity! Our new strategy focuses on growth and long-term sustainability, with ambitious plans to extend our reach and impact nationally and to expand and diversify our services. Our long-term ambition for the future is a transformed landscape of multi-disciplinary therapeutic support in schools, with UP acknowledged and recognised as a thought-leader, innovator, preferred collaborator and convener.

As we prepare for the next phase of growth - to expand to work across 60 new schools over the next five years - the HR Officer will play a central role in helping UP achieve its strategic ambitions, delivering an effective service and supporting our team to give their best.

This is a great opportunity for an experienced HR professional to join a small and supportive team, working with a high degree of autonomy within your areas of responsibility, while having access to support, guidance and escalation via the Head of HR as needed

This is a busy and varied role, requiring flexibility and strong multi-tasking skills. As a proactive, organised and adaptable HR generalist, you will thrive in a role where no two days are the same. You will be motivated by making things run smoothly, supporting colleagues with confidence at every stage of the employee lifecycle, and ensuring that robust processes, accurate records and strong compliance underpin a positive employee experience.

You will be confident working with colleagues at all levels, comfortable managing sensitive situations and holding constructive conversations, and able to provide clear and pragmatic advice, while applying policies fairly and empathetically.

You will be passionate about HR and the difference it can make to UP’s mission and genuinely care about making UP a great place to work for all staff.

We are seeking an experienced and diligent HR Manager to work with staff and volunteers at our established Christian recovery centre in Berkshire. You will provide direction, support and oversight on all aspects of human resources management, including: HR administration; recruitment; staff supervisions and appraisals; compliance with employment regulations; training; performance and talent management; grievance, disciplinary, and capability procedures; salary structure and employee benefits; and organisational personnel planning.

We do not currently have HR software, so reviewing our requirements in this area would be one of your responsibilities.

​As a small charity (c. 43 salaried staff and casual workers, plus volunteers), the role will require balancing practical tasks with management responsibilities. You'll be based in the office (a lovely rural setting near Twyford, Reading) and, being situated within the rehabilitation centre, you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them.

This is a permanent position, full-time or part-time considered. As this is a strategic post within an actively Christian setting, applications should be from committed Christians. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.

To apply, please submit your CV and covering letter, outlining how you meet the requirements of the job description and person specification provided.

Salary: £38,995

Grade: Grade 3

Position type: Full time, Permanent. 37.5 hours per week. Flexible working may be considered

Responsible to: Head of HR

Direct reports: None

Location: ShelterBox HQ, Truro

Role purpose:

The overall purpose of the role is to support the Head of HR and the EDI Lead to develop and deliver people management strategies which support the organisation's aims and objectives. This role will provide a comprehensive HR service, which ensures that managers and employees are equipped to foster and develop a high-performance culture within ShelterBox.

Working with our staff, the HR & EDI Business Partner provides guidance and support to all staff on the full range of HR activities including policy and procedure, absence, recruitment, retention, performance management, employee relations and reward.

The HR & EDI Business Partner is also responsible for working with, and supporting the EDI Lead, staff EDI Liaisons and EDI Champions to develop and embed EDI measures and strategies that support ShelterBox in continuing to build a positive and inclusive culture internationally.

Our commitment as an HR team is to provide the environment and development opportunities to bring out the best of our teams, so that they can provide the best possible service to the people we support.

Who are we looking for?

A strong communicator with excellent interpersonal skills you will be well-organised, have a keen eye for detail, be comfortable reviewing and improving processes, and can adapt to a fast-changing environment

This role needs someone who is a natural collaborator and is comfortable working with stakeholders across the organisation as well the ability to work autonomously to meet deadlines.

You will have experience in a similar position, implementing and working within a broad range of HR and EDI activities with up-to-date knowledge of Employment and EDI related legislation.

Duties will include but not be limited to:

Employee Relations:

• Provision of first-class, customer-focused support throughout the whole employee life cycle
• Provide HR advice based on best-practice and current legislation.
• Supporting the Head of HR in forming HR policies and objectives.
• Providing organisational wide communications
• Help establish organisational culture, including inclusion, equity and diversity and wellbeing
• Assist with the roll out of staff satisfaction surveys including analysis of results and subsequent action planning on next steps

HR Practice:

• Help develop forward thinking, compliant and appropriate HR policies, practice and operating procedures, ensuring their effective implementation
• Influence management decisions to comply with best practice
• Support teams and departments through formal HR procedures

HR Projects:

• Lead and deliver HR projects as assigned by the Head of HR
• Work with the Head of HR to contribute to, develop and implement the organisation-wide business plan and objectives

Recruitment & selection:

• Responsible for managing recruitment campaigns and provide applicant support
• Support recruiting managers with the selection process
• Coordinate and produce all onboarding paperwork
• Deliver new starter inductions

Pay and reward structure:

• Contribute to designing and developing a reward and benefit strategy to ensure regulatory compliance and alignment with organisational goals
• Evaluate and recommend improvements in line with sector benchmarks and wider market

Performance management:

• Coordinate annual review processes
• Help design and implement new performance management tools to create a high-performing organisation
• Assist with talent management and propose and help implement performance improvement programmes

HRIS Administration:

• Responsible for maintaining and leading administration of HRIS
• Provide reports to Head of HR and senior managers on teams and departments
• Monitoring and use of data analytics to identify interventions

Information management & communications:

• Ensure records are maintained in accordance with GDPR/data protection legislation
• Maintain records for all types of leave, providing monthly management reports

Health & Safety:

• Contribute to implementing, and ensuring the application of, policies, regulations, and standards relating to occupational health and safety
• Oversee and monitor sickness absence management
• Provide Family Liaison and Critical Incident Team support.

EDI:

• Work closely with the EDI Lead to provide leadership and support to the EDI team and colleagues across the organisation
• Help instil a culture of EDI at ShelterBox
• Manage and implement the EDI Action plan
• Identify opportunities internally and externally for EDI support and best practice
• Implement EDI best practice across the HR work at ShelterBox
• Provide EDI update communications to staff
• Help to coordinate EDI training and event support

Continuous Professional Development:

• Commit to CPD, especially legislative and best practice developments within HR and EDI, and those elements required for continued membership of the Chartered Institute of Personnel and Development

Other responsibilities

• Any other duties as required which are deemed appropriate to the level and grade of the post.

We are looking to recruit an experienced HR Advisor to provide comprehensive HR support. You’ll play a key role in supporting the employee experience, providing top-notch support to all teams in the organisation and be comfortable working with all levels of seniority.  

Experience of employee relations will be pivotal in supporting the organisation as we transition to a unionised environment. As a trusted advisor, you will have sound employment law knowledge and be comfortable with challenging conversations, supporting managers with any issues such as sickness absence, capability or a disciplinary procedure. 

You’ll ensure that recruitment costs are kept to a minimum, work with recruitment managers to ensure vacancies are advertised following internal processes and ensure employment contracts are finalised before onboarding starts.  You'll also be happy using systems to assign training to new joiners and to existing staff, keeping records of courses and ensuring that safeguarding training is completed.

Bringing your experience of HR and a willingness and enthusiasm to the role,  you will proactively seek to continually improve yourself and the role, championing a culture of service excellence, as well as taking ownership and accountability of your workload.

Please refer to the job description for further information. If you have any questions please email us.

In your cv and cover letter please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.

The Centre is an equal opportunities employer.  We are always looking for talented people from all backgrounds to join us and help improve the lives of homeless young people, insecurely housed families and their children.  We particularly want to encourage people from under-represented groups in the not-for-profit sector to step forward and apply to work with us. We require our staff to recognise the valuable role that volunteers play in the work of the Centre and to welcome and support volunteers with whom they work.

We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and, for this role, to undertake a basic DBS check.
 

Applicants must have the right to work in the UK. We are unable to sponsor visas.
 

Benefits

· 26 days’ leave, rising to 28 days’ leave after two years’ service (pro rata for part time staff)

· Discretionary wellbeing and celebratory days

· Workplace pension scheme and we’ll match employee contributions up to a maximum of 6%

· Life assurance cover (after probation passed)

· Employee assistance programme

· Season ticket loan

· Training and development opportunities

· Access to Blue Light Card discounts

How to apply

Send your cv and cover letter.  To ensure fairness at all stages of the process, please don’t send your application to any other email address at the Centre

Closing date for applications: Tuesday 5 May, 9am
Interviews will be held mid-May

Please note that a short test will form part of the interview process, if you are shortlisted details will be provided to you in advance.

If you’ve not heard from us three weeks after the closing date, please assume you have been unsuccessful on this occasion.

Human Resources Business Partner

We are hiring for a HR Business Partner.

This role involves providing a proactive and professional HR advisory service to all staff, with particular focus on partnering with line managers and heads of department, supporting the Head of Human Resources in delivering best practice across the employee lifecycle.

Our client is an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and meet human needs in his name without discrimination.

Position: VAC0148 Human Resources Business Partner

Location: London/hybrid (office based until after probation period)

Hours: Full-time, 35 hours per week

Salary: £42,627.34 p/a plus travel to work allowance up to £3900 pa

Contract: One Year Fixed Term

Benefits: Contributory pension scheme; generous travel to work allowance; 25 days annual leave plus 8 bank holidays per annum; café discount.

Closing Date: 30/04/2026

About the Role

The HRBP will act as a key point of contact for employment-related queries, ensuring compliance with legislation, internal policies, and the ethos of the charity. The role will include several exciting opportunities to improve HR processes and will be leading on a number of projects with this aim in mind.

Candidates should note an expectation of in-person attendance for this role for the first month in post, with the possibility to work from home one day per week after this.

About You

The successful candidate will have:

• Minimum Level 5 CIPD qualified or equivalent experience.
• Demonstrable experience working in a HR generalist capacity, providing excellent advice and guidance to all stakeholders including line managers and employees.
• In-depth knowledge of UK employment law and its application to the workplace.
• Experience using HR Information Systems (ideally MHR iTrent) with a focus on System Administration.
• Confident advising on and leading in complex ER cases.
• Excellent communication and influencing skills, both verbal and written, with the ability to develop effective working relationships with all levels of stakeholders, cross-culturally.
• Experience of working with minimal supervision, providing accurate and timely support to all stakeholders.
• High level of discretion and diplomacy.

Successful candidates will actively demonstrate our staff values of acting with GRACE and TRUTH:

Growth and Transformation

Respect and Recognition

Accountability and Understanding

Collaboration and Trust

Empowerment and Honesty

If you feel you have the necessary experience and would like to join the team, apply today!

Other roles you may have experience of could include HR, Human Resources, Personnel, HR Officer, Human Resources Officer, Personnel Officer, HR BP, Human Resources BP, Personnel BP, HR Business Partner, Human Resources Business Partner, Personnel Business Partner.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. 

The Head of Operations is a key senior leadership role at the heart of HTL Church.

As Head of Operations, you will take ownership of how the church runs day-to-day – ensuring that our people, systems, buildings, and processes operate smoothly, sustainably, and with excellence as we pursue our mission and vision.

You will be part of the Senior Leadership Team, line managed by the Vicar and working with the staff team to shape and support the operational life of the church, creating the environment in which our ministries, services, and communities can flourish and grow.

The role is both relational and organisational, requiring strong communication, attention to detail, and the ability to develop and implement effective systems and processes. It is a broad and varied role, involving close collaboration with staff, volunteers, and external partners.

We’re looking for a detail-orientated People and Culture Administrator to ensure the smooth and efficient delivery of our People and Culture function. This new but vital role is responsible for managing day‑to‑day administrative activities, maintaining accurate and compliant employee records and delivering high‑quality support to employees and
managers.

The role is primarily based at the charity office at Birmingham Children’s Hospital, with the requirement to also work from the charity office at Birmingham Women’s Hospital alongside some remote and out of hours working.

As the first point of contact for all People (HR)‑related queries a strong, up‑to‑date
understanding of employment law is essential to provide clear guidance and ensure a positive employee experience.

Key responsibilities include:
• Providing comprehensive administrative support to the People and Culture Manager
across all stages of the employee life-cycle, acting as the first point of contact for
HR‑related queries and ensuring employee records are accurate, up-to-date and
compliant with data protection requirements.
• Maintaining HR systems, ensuring data accuracy and contributing to ongoing system
improvements to enhance efficiency and user experience.
• Supporting the People and Culture Manager by managing employee payroll queries
and updating the payroll system with salary changes, increments, annual leave, work
patterns and other relevant information.
• Providing guidance to staff on self‑service functions, ensuring the HR system is fully
utilised across the charity and all employee data remains accurate and up-to-date.
• Ensuring all payroll instructions are prepared and logged in time for the monthly payroll
by gathering and verifying relevant employee information.
• Coordinating the full onboarding process for new starters, including preparing contracts
and offer letters, completing all pre‑employment checks and ensuring a smooth and
welcoming introduction to the organisation.
• Coordinating inductions for new starters in partnership with managers, ensuring a
positive and engaging onboarding experience including all required training and learning
areas.
• Leading the coordination of training sessions, working closely with the People and
Culture Manager to ensure effective planning and delivery.
• Managing all administrative aspects of the recruitment process, including preparing
recruitment documents, organising recruitment timelines, drafting and posting job
adverts, logging applications and supporting the smooth delivery of recruitment
campaigns.
• Supporting and driving People Team projects, events and continuous improvement
initiatives, contributing to a positive and meaningful impact across the charity.

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 
• Employee Assistance Program and Lifestyle Savings

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.