Head of supporter experience jobs

The Role

The Blagrave Trust is looking to appoint a Head of Finance, who will play a critical leadership role in helping us reimagine how resources can be stewarded in creative and values led ways that advance social justice for young people. The role is offered as a permanent contract, hybrid, with one day in our office in London, Birmingham or Portsmouth per week.

Who We Are

The Blagrave Trust holds around £40m in investments, which, alongside other income, funds our work and grant making. We are ambitious about putting our full asset base to work for our mission, championing transparency in stewardship and inviting learning and input from our communities. As we enter our next chapter, the Head of Finance will be instrumental in embedding mission first finance across strategy, governance and practice.

Key Responsibilities

As the Trust’s senior finance professional and a key member of the leadership team, you will set and deliver the financial strategy, ensure robust controls and compliance, and translate financial insight into mission driven decisions.

• You will provide financial stewardship that aligns with Blagrave’s strategy, ensuring all our financial assets and providers are aligned to our mission.
• You will take our learning and understanding externally, to values aligned finance forums, peer networks and into the conversation around shifting power to best serve missions.
• To support this endeavour, on the day-to-day you’ll lead planning, budgeting, forecasting, scenario planning and cash flow, oversee statutory accounts and audit (UK Charity SORP), and provide clear reporting to the Board and Finance & Investment Committee.

Person Specification

We’re looking for a qualified accountant (ACA/ACCA/CIMA or equivalent) with substantial senior level experience, ideally in a foundation, charity or mission driven organisation.

• You’ll bring a proven track record in strategic financial planning, risk management and governance, fluency in charity accounting and excellent communication skills to support and challenge non-financial colleagues.
• Experience of endowment management / investment oversight and long-term capital strategy is important,
• Alongside the curiosity and courage to push boundaries in responsible, regenerative and climate conscious finance.

How to Apply

We are partnering with Doing Good Recruitment on this campaign. Please click apply to see the job pack and next steps on their site.

Blagrave is a disability friendly employer, do contact Tristan at Doing Good Recruitment, if you have any questions or would like to receive this document in a different format.

We also actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics, as well as socio-economic background. We understand that applicants may not always meet every criterion listed in the job description, but if you meet most, we encourage you to apply.

As the leading specialist mental health charity for women who have experienced domestic abuse, Woman’s Trust’s mission is to help survivors to overcome the devastating mental health impact of domestic abuse.

We are seeking a Counselling Support Group Administrator to join our service delivery team. This is a fantastic opportunity for an experienced professional who is looking to make a real impact on women and children’s lives.

About Woman's Trust

The charity, established almost thirty years ago to meet the gap in specialist mental health services, is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy to improve systems nationally.

About you and how to apply

As a skilled and compassionate Counselling Support Group Administrator, aligned with our feminist ethos and the needs of our service users, you will provide high-quality administrative support to the delivery of counselling and support group services for women affected by domestic abuse. You will bring experience in service administration within a sensitive or trauma-informed setting, with the ability to manage referrals, coordinate sessions, maintain accurate records, and support counsellors and volunteers through effective scheduling and communication.

You will play a key role in supporting the smooth running of services, including monitoring attendance and outcomes, maintaining safeguarding and confidentiality standards, and ensuring compliance with organisational and funder requirements. You will also contribute to service improvement by supporting reporting, data collection, and administrative processes that enable the ongoing development and effectiveness of counselling and support group provision.

If you are looking for a new job opportunity whilst making a real impact on women and children’s lives, we want to hear from you!

To apply, please send your CV and a cover letter of no more than 2 pages outlining your experience, skills, and knowledge, relevant to this post.

Closing date for applications: To be considered on a rolling basis.

Interviews: To be held on a rolling basis.

This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.

Overview

The Campaigns and Alumni Relations Office (CAR) at the University of Sheffield is dedicated to inspiring alumni (former students) and supporters to make philanthropic gifts, as well as giving their time and expertise. A donation to the University of Sheffield can change lives, from supporting students in financial need to furthering world-leading research.

As part of the Individual Giving team in CAR, this role encourages people to make gifts of up to £10,000 using a data-driven approach and a range of communication and fundraising channels. The Fundraising Officer will also coordinate our community fundraising and in-memory programme to typically raise over £150,000 per year, as well as project managing direct mail, digital appeals and stewardship communications.

Acting as an advocate for philanthropy, you’ll support and motivate volunteer fundraisers and play a significant role in delivering the University’s flagship fundraising event, the Big Walk. You’ll also support the team to deliver fundraising and donor impact communications using a range of channels (email, print, web and video). On an ad-hoc basis you’ll manage our team of scholarship ambassadors to help engage donors, this may include coordinating small telephone fundraising sessions. 

This role would suit someone who excels at managing relationships and is confident interacting with donors and fundraisers on a daily basis. The successful candidate will also be a skilled project manager and communicator, able to juggle multiple tasks and think creatively to overcome problems.

Main duties and responsibilities

● Plan and deliver key fundraising projects using a range of channels (email, direct mail, events) to make direct asks for support through gifts and community fundraising.

● Ensure that all supporters have an exceptional experience and coordinate activities that demonstrate the impact of philanthropy in a meaningful and personal way to retain all donors.

● Support the wider team with elements of larger, multi-channel appeals. This will include building relationships with beneficiaries, suppliers, copywriting, using our mass email platform and manipulating data to personalise appeals. 

● Deliver community fundraising activities primarily the Big Walk, supported by the Individual Giving Manager and the Communications & Events team.

● Manage relationships with long-standing community fundraisers, as well as supporting ad-hoc fundraisers to maximise donations, showcase the University’s work and raise awareness of philanthropy. Proactively identify opportunities to build the supporter community and increase participation in fundraising.

● Manage relationships with corporate partners capable of sponsoring or participating in our fundraising activities, such as the Big Walk.

● Work with the team of scholarship ambassadors (students who have benefitted from donations) to gather and create content that tells their stories and demonstrates impact to donors.

● Oversee the day-to-day operations of ad-hoc telephone fundraising sessions. Including training and motivating the students, enabling them to make direct asks.

● Coordinate the fundraising team’s shared inbox and phone line, including delegating to other members of the team. Act as a key point of contact for donor and fundraiser enquiries, ensuring each supporter receives the highest level of customer service and

● Ensure that accurate records are maintained on the CRM database, Raiser's Edge and use JustGiving to optimise fundraising. Work with large datasets to personalise appeals and communication approaches, working to a data processing brief.

● Ensure fundraising activity fulfils its regulatory and statutory obligations (GDPR and Fundraising Regulator Code of Conduct) and its obligations for the health and safety of fundraisers and event participants.

● Carry out other duties, commensurate with the grade and remit of the post.

*This role will involve some flexible working for telephone appeals and events, outside of core hours - time off in lieu will be granted.

Person Specification

Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and is respected. Even if your past experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply. Please ensure that you reference the application criteria in the application statement when you apply.

Essential criteria

● Experience in fundraising, volunteer management, marketing or a relationship focused role (assessed at application / interview)

● Experience building and managing supporter or customer relationships with integrity and sensitivity (assessed at application / interview)

● Experience delivering communications or marketing projects to different audiences across a range of channels including print and email (assessed at application / interview / selection task)

● Excellent written and verbal communication skills, with the ability to make direct asks for support through written communications (assessed at application / interview / selection task)

● Experience of working collaboratively and flexibly, as part of a team, and with colleagues from across teams and the wider organisation (assessed at application / interview)

● Ability to deliver an outstanding supporter experience whilst acting as a passionate ambassador for the University (assessed at application / interview)

● Ability to manage and progress multiple projects across a busy and varied workload, including producing and working to clear briefs, project plans and deadlines (assessed at application / interview)

● Understanding of the principles of fundraising and a genuine belief in the transformative power of philanthropy in Higher Education (assessed at application / interview)

● A creative approach to problem solving with the ability to react and work flexibly in a fast-paced and dynamic environment (assessed at application / interview)

Desirable criteria

● Ability to manage and motivate individuals, volunteers and/or a team to achieve targets (assessed at application / interview)

● Experience of Raiser’s Edge database or equivalent CRM database and a high level of attention to detail when it comes to working with data (assessed at application / interview)

Further Information

Grade: 6

Salary: £32,080 - £36,636 per annum

Work arrangement: Full-time - flexible arrangements considered

Duration: 12-month contract, starting January or February 2026

Line manager: Head of Individual Giving

About us:

Drinkaware is a leading charity concerned with reducing harm from alcohol. We do this by providing impartial, evidence-based information, advice, and practical resources; raising awareness of alcohol harms; and working in partnership with others to deliver behaviour change through our tools and interventions. The Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently.

If you’re passionate about making a difference and thrive in a role where no two days are the same, we’d love to hear from you.

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About the role:

As our Operations and Programme Support Executive, you’ll play a vital role in keeping our Operations and Programmes team running smoothly. From managing enquiries to supporting projects and events, your contribution will help us deliver our mission effectively and inclusively.

Your responsibilities will include:

• Providing responsive, professional support to customers and stakeholders.
• Coordinating project administration and logistics for key initiatives.
• Assisting with digital product support, including app-related queries and liaising with external agencies.
• Collecting and reporting feedback to help us continuously improve.
• Offering general administrative support, from scheduling meetings to processing invoices.

This is a role for someone who enjoys variety, takes pride in delivering excellent service, and values collaboration.

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About you:

We welcome applications from people of all backgrounds and experiences. You’ll bring:

• Strong customer service skills and a proactive approach to problem-solving.
• Excellent organisational abilities and attention to detail.
• Confidence working with digital tools and collaborating with external partners.
• Clear communication skills and a team-focused mindset.

Experience in financial administration or e-commerce support is a bonus, but not essential. If you meet most of the criteria and are excited about the role, we encourage you to apply.

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Why join us?

At Drinkaware, we value our people and offer a supportive, inclusive environment where everyone can thrive. You’ll enjoy:

• Hybrid Working (two days a week in the office)
• 30 days annual leave (plus Bank Holidays)
• Bupa health cover
• Matched company pension scheme
• Life assurance cover
• Wellbeing and learning grants
• Perks and discounts platform

…and more.

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Ready to make an impact?

Apply today and help us work together to reduce alcohol harm across the UK.

For full information please refer to the attached job description, our applicant privacy policy and read more about Drinkaware on our website.

All candidates must be eligible to work in the UK and provide proof of your right to work in the UK.

Closing date: 9am, Wednesday 7 January 2026

Expected Interview date: 23 & 26 January

We are committed to equality, diversity, and inclusion and welcome applications from all communities. If you need adjustments during the recruitment process, please let us know.

No agency support is required

This important role supports the operational delivery of the charity’s busy events programme and supports the team and running the office.

The events programme is diverse - from drinks receptions and report launches to events at agricultural shows across the UK - and support on administration for the wider charity, including some communications activity. Through these events, we drive awareness of our work supporting family farms and rural communities. In doing so we also garner support from funders to tackle the issues facing the countryside, ensuring our work reaches a diverse audience to raise awareness.

Under the direction of the Head of External Affairs, and with support of the wider staff team, you will be responsible for coordinating and running all the charity’s events, including full administrative support, booking venues, the invitation process and guest lists, organisation of collateral (including marketing and promotional information), catering arrangements and researching and inviting speakers. You will be also ensuring effective follow-up to each event such as wider dissemination of event content, evaluation, and reporting.

Working on events will account for approximately 75% of the role. The remaining time will be spent working across the charity undertaking a variety of administrative tasks. This will include supporting the team with mailings, coordination of specific activities and some general office management. Whilst reporting to the Head of External Affairs, this role will work closely with several team members, particularly the Executive Support & Governance Manager, providing a unique opportunity to gain knowledge and experience of different aspects of the charity’s work.

What we are looking for

This is an important role, and we’d like you to have a sound working knowledge of end-to-end event management and office experience within a charity or other professional environment.  To be successful you will be required to demonstrate a confident attitude supported by good written and verbal communication skills.  You must be comfortable using Microsoft office suite, events management platforms and our CRM system (currently Salesforce). You will be able to manage your time and prioritise your workload.  An ability to engage with a wide range of people is also advantageous. Most of all is the desire to provide first class customer service.

This position requires you to be a reliable individual with a detailed, methodical and organised approach who can work independently as well as part of a team. You will enjoy detail and managing data, all this supported by an interest in our work and the desire to develop a successful programme of events. You must be able to handle confidential information with discretion.

If you are organised, detail-oriented, and enjoy providing support in a fast-paced office environment, we would love to hear from you. This is an exciting role that would suit someone looking to gain wide-ranging experience in the charity sector and who is keen to have an outward-facing position enjoying regular contact with our supporters and those who benefit from the RCF’s support.

About us:
At St George's Hospital Charity, we're dedicated to making a difference in our hospitals and the communities we serve. Everything we do is framed by a commitment to improve the support we can provide to patients, staff and visitors who use our hospitals in the local communities across Southwest London, Surrey and Sussex. Every year, we transform hospital spaces, provide life-saving equipment, champion pioneering research and fund projects that support our NHS staff to perform at their best. We're looking for an ambitious fundraising professional to join our team and be part of the next stage in our charity's development. 

About the role:

Are you an experienced communications professional passionate about using your skills to improve patient care? We’re looking for a creative, driven Communications and Marketing Manager to join our team. This varied role is ideal for a communications all-rounder with a flair for storytelling and a desire to take the next step in their career.  

You’ll play a key role in raising the charity’s profile and celebrating the difference we make for 1 million patients and 10,000 hardworking NHS staff atacross St George’s NHS Trust every year. Reporting to the Head of Communications and Marketing, you’ll plan, manage and deliver a wide range of projects, from brand and awareness campaigns to digital content, video and design.   

You’ll collaborate closely with our grants, arts, and fundraising teams to promote key programmes, and work in partnership with the NHS Trust’s communications team to engage staff and external stakeholders across hospital channels.  

This is an ideal role for someone looking to take the next step in their Communications & Marketing career, joining a friendly, hardworking and ambitious team. 

Our staff benefits:

• Pension: contribute 3% of your pre-tax monthly salary and we add an additional 6% to your contribution
• Wellness days: you are entitled to two paid wellness days to focus on your wellbeing.
• Training and development: One-day (pro rata) per month to focus on your personal training and development
• Annual Leave: Enjoy 25 days holiday/year plus 8 bank holidays. This increases by one day per year, up to a maximum of an additional five days. This is on a pro rata basis.
• Enhanced maternity pay: Qualifying employees are eligible for enhanced maternity pay, calculated based on their current salary, after completing 52 weeks of employment.
• Extended time off: Employees with at least two years’ service can take between 4 to 6 weeks off unpaid for activities such as travelling, studying, pursuing hobbies or caring for an independent.
• Shared parental leave: This lets parents share up to 50 weeks of leave and 37 weeks of pay after the birth or adoption of a child.
• Season ticket loan: spread the cost of your commute with our season ticket loan.
• Employee Assistance Programme: Our health assured EAP offers confidential support and advice on a range of personal and professional areas including mental health, financial concerns and wellbeing.
• Blue Light Card: enjoy discounts both online and in store across various outlets

Director of Fundraising and Development (Maternity cover)

Reporting to: CEO as part of the Senior Leadership team
Direct reports: Head of Business Development, Head of Corporate Partnerships, Head of Individual Giving and Engagement, Head of Major Giving, Department Coordinator Location of work: Remote/ Home based with travel to London and occasional UK travel.
Contract Length: 18 months Maternity Cover
Contract Type: Proposed full-time, 35 hours per week; 28 hours per week or 35 hours compressed may be considered. The role may require occasional evening and weekend work.

Salary: £80,000 - £85,000

BACKGROUND
Magic Breakfast’s mission is to end child morning hunger in the UK now and for good. The latest research suggests that the number of children and young people at risk of hunger has rocketed to 2.7 million, meaning that one in five children don’t have enough to eat. When a child is too hungry to learn, they struggle to concentrate, absorb information, and manage big emotions, causing them to fall behind in their studies.
Magic Breakfast provides a nutritious and filling breakfast to over 300,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma. We are now at an exciting point in our journey as we launch Nourishing Futures, our long-term strategy, which capitalises on market changes and government commitments to scale our work, while redefining breakfast spaces not just as places to eat, but as places to thrive.

JOB PURPOSE
The Director of Fundraising and Development (Maternity Cover) will provide strategic leadership and direction across all fundraising and income-generating activities, ensuring the charity continues to deliver against its financial objectives and accelerates long-term, sustainable growth across our philanthropic, public, and commercial income streams.
You will bring strong communication, leadership, and interpersonal skills to equip, support, and empower the team through a period of organisational change. You will help the team optimise and make the most of the new organisational strategy, embedding strategic focus, effective decision-making, and collaborative leadership practices across the fundraising leadership group.

You will use your commercial acumen and fundraising expertise to identify opportunities and support the team to recognise, shape, and pursue them confidently and effectively, enabling them to take ownership and drive progress across all income streams. A key part of the role will be ensuring that new commercial and public sector income streams are recognised, understood, and capitalised on across the organisation, working closely with the newly established Head of Business Development to embed this focus and enable them to succeed in driving this work forward.
Working closely with the CEO and Senior Leadership Team (SLT), you will play a crucial role in maintaining momentum, ensuring continuity, and supporting the organisation to deliver the new strategy and business plan, helping to realise opportunities, navigate challenges, and ensure long-term sustainability during this maternity cover period.

You’ll be responsible for:

• Driving income growth: establishing high-performing income pipelines across all income streams, with a strong multi-year focus, supported by robust data, reporting, and pipeline management.
• Integrating and accelerating public sector and commercial income streams: Ensuring newly integrated income areas are understood, valued and operational across the organisation.
• Embedding and executing a unified, co-owned fundraising and development strategy: Partnering with the CEO, SLT and Board to embed strategic focus, ensure integration, and alignment with organisational goals.
• Strengthening leadership, culture and team performance: Providing coaching-based leadership, direction, support and empowerment, helping the team thrive and achieve ambitious income targets across philanthropic, public sector and commercial streams.
• Advance cross-organisational impact, insight and influence: ensuring fundraising and development is tightly integrated with organisational strategy, marketing/engagement, service delivery and external influencing.

For more information on the role or to apply please contact:

Katie Booth | peridot partners| email and phone number can be found on the website link 

Simon Callaghan | peridot partners | email and phone number can be found on the website link 

Timetable

Closing date: 9 a.m. Monday 12th January 2026
Candidates informed of outcome: By 5 p.m. Tuesday 13th January 2026
First stage interviews: Friday 16th January 2026 (Online)
Second stage interviews: Tuesday 20th January 2026 (In person, London)

Salary: £65,000–£75,000
Hours: 37.5 per week
Location: Barnsley Hospice (Gawber) & Retail Hub (Dodworth)

Barnsley Hospice is seeking an inspirational Director of Income Generation to lead the strategic growth of our fundraising, retail, marketing and communications activity. As a key member of our Executive Leadership Team, you will shape the future of our income strategy to ensure we can continue delivering exceptional care for local people and their families.

In this pivotal role, you will:

• Lead the development of innovative, sustainable income streams across fundraising, retail and commercial partnerships
• Strengthen our brand, communications and digital presence to grow awareness and engagement
• Build strong relationships with donors, supporters and partners
• Provide expert strategic leadership, governance and insight to colleagues, trustees and stakeholders
• Inspire and develop high‑performing teams who live our values and deliver meaningful impact

If you are a visionary, collaborative leader with a passion for making a difference in your community, we would love to hear from you.

If you wouldlike to apply please upload your CV and covering letter.

Please explain your interest in Barnsley Hospice and how your skills and experience reflect the person specification for the role.

An informal visit to the hospice to meet our CEO/Chief Nurse and relevant teams is an essential step in the application process and must take place before the deadline.

Barnsley Hospice is committed to Equality, Diversity & Inclusionin all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Barnsley Hospice.

Any candidate who identifies themselves as disabled will be shortlisted if they meet the essential criteria for the role. Essential criteria can be found in the job description and person specification for the role. If you require any accessibility adjustments ,please contact a memberof the HR team

The closing date for applications is midnighton Sunday 18 January 2026.

The shortlist of candidates will be determined the following week.

Panel interviews will take place on Thursday 5 February 2026.

Be part of shaping a sustainable future for Barnsley Hospice.
Apply now and help us deliver care, compassion and support when it matters most.

If you are an Assistant Accountant looking for your next role in an organisation with a meaningful mission, the Royal College of Radiologists’ Accountant Assistant role may be the role for you!

The Assistant Accountant is a crucial role that sits in our high performing finance team. We’re seeking a proactive and detail-oriented professional to join our high-performing finance team. This is a varied role where you’ll play a key part in ensuring the smooth running of our financial operations and supporting the delivery of accurate, timely financial information. You will be collaborative, working alongside one other assistant accountant, ensuring all routine transactions and processes are completed in a timely and efficient manner and providing excellent customer service. This is an excellent opportunity for someone with all-round experience in finance within fast paced environment.

What you’ll do: 

• Have responsibility for administering the accounting system to ensure that the user hierarchy is maintained, new users are set up appropriately and that rights for processing, reporting and workflow are assigned correctly.
• Attend promptly to general finance queries.
• Reconcile fortnightly travel invoices and monthly credit card statements obtaining approvals and uploading to the accounts system.
• Raise all sales invoices across all group companies.
• Provide credit control to the business according to finance policies, actively engage with and enter in to and keep records of dialogue for all debtors.
• Provide cover for the other assistant accountant, namely in relation to purchase ledger processing and payments runs and bank transaction postings.
• Ad hoc analysis and support for month and year end activities.

What you’ll need:

• Experience of using a finance system preferably Sage 200, payment system and Microsoft applications, including experience of working in nominal, sales and purchase ledgers and cashbook.
• An ability to multi task and work to tight deadlines.
• Experience of working in a finance team in a similar role
• High level of accuracy and attention to detail
• A consistent and effective team player who can multi task and prioritise
• Effective oral and written communication skills 

 This is an exciting opportunity to join a fast-paced and forward-thinking team and organisation. If you are interested in finding out more about the Assistant Accountant role and the RCR please have a read of the candidate pack.   

The successful candidate must be available for an immediate start at the end of January 2026.
 
Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (up to 60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

This is your chance to lead a growing and high-profile team at the heart of ARU’s future – building lifelong relationships and a culture of giving that makes a lasting difference.

Applications close at9 a.m. Tuesday 6th January 2026 

Who we are

Anglia Ruskin University (ARU) is a modern, inclusive and globally engaged university that transforms lives through innovative, entrepreneurial and socially impactful education and research. Named Times Higher Education University of the Year 2023 and rated Gold in the UK’s Teaching Excellence Framework, we are recognised for excellence in teaching, research and enterprise. With students from more than 185 countries, our community is driven by curiosity, collaboration and the desire to make a difference. Our research spans health, sustainability, creativity and technology, and we are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England. We are also one of the UK’s leading universities for degree apprenticeships, working with hundreds of employers to equip students for meaningful careers.

The opportunity

This is an exciting and pivotal moment for ARU’s Development and Alumni function. Now three and a half years old, the team has already established early strengths in major donor, trust and foundation fundraising, and plays an important role in advancing ARU’s mission around participation and social mobility. We are looking for an inspiring and strategic leader to shape the next phase of our Philanthropy and Alumni Engagement Strategy. You will build on strong foundations to develop an integrated and creative approach across fundraising and alumni relations, creating a clearer narrative and a consistent, values-led experience for supporters.

Working closely with the Director of Marketing, Communications and Recruitment, the Vice Chancellor and the Chief Operating Officer, you will have the opportunity to influence at a senior level and help shape a visible culture of philanthropy across the university. You will lead a growing team, foster innovation, and harness digital and AI tools to enhance donor and alumni engagement. This role will also connect with our expanding international development remit, opening new opportunities to engage ARU’s global alumni community and build relationships that have both regional and worldwide impact.

About you

You will bring a strong track record in major gift fundraising and strategic relationship management, with experience across multiple income streams including individuals, trusts and corporates. A confident and inclusive leader, you will inspire your team and colleagues to achieve shared success, building collaboration and creativity across the function.

You will be skilled at developing compelling cases for support and using insight, data and storytelling to connect people to purpose. Experience in higher education or a large, complex, mission-driven organisation would be an advantage, as would familiarity with CRM systems such as Blackbaud Raiser’s Edge and the use of digital and AI-driven approaches to engagement.

Above all, you will share our belief in the transformative power of education and the importance of philanthropy in unlocking opportunity, driving inclusion and changing lives.

At ARU, you will join a values-led institution where ambition, integrity and community shape everything we do. You will be part of a supportive environment that encourages innovation, nurtures potential and celebrates success.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply. 

This advert will come down before the role closes, so please be aware that the closing date is 9 a.m. Tuesday 6th January 2026 and to visit Peridot Partners for the full details and the job pack. 

Job summary

Job title - Fundraising and Membership Officer

Responsible to - Fundraising Operations Manager

Salary - £24,645 - £26,275 FTE per annum (pro rata) 

(£19,716 - £21,020 actual)  Exact salary dependent on experience

Hours of work - Part time - 28 hours per week (0.8 FTE).  We consider part-time/job-share and flexible working requests

Annual leave - 30 days + 8 bank holidays per year pro rata

Location - This role is hybrid - split between home working and our Bristol office.  You will be required to work a minimum of 50% of your hours from the office each week.

Job purpose

This role will underpin the operation of our fundraising and membership programmes, with a mixture of public facing interactions and focused operational, database work.

Our long-standing membership scheme is an integral part of our fundraising at Action for ME, and we are fortunate to have a generous membership base of over 3,000 loyal supporters. You will be the main point of contact for our members, ensuring they feel valued and connected to our work, as well as supporting efforts to increase our current membership.

You will also be responsible for the smooth running of crucial operational processes for our membership, trading and individual giving income streams, both during fundraising campaigns and day to day. With a commitment to continuous improvement of these systems, you will help us to increase the efficiency and quality of our stewardship, retain our donors and bring in new supporters.

Key duties

Membership

• Be the main point of contact for our members and provide high quality stewardship over the phone, by email and by letter, always ensuring consistent and high-quality communication.
• Be responsible for delivering operational tasks relating to the membership scheme and improving their efficiency. Including, but not limited to, gift importing and processing, data administration, thanking members, processing renewals and sending out renewal reminders.
• Work with the Fundraising Operations Manager and our Senior Supporter Engagement Officer to monitor the performance of the membership programme and support its growth.
• Maintenance and creation of the mailing lists for our membership magazine, InterAction.  Assist with the distribution of the magazine across all channels (post, email, audio).

Individual Giving & Trading

• Ensure that gifts are processed, recorded and thanked appropriately in a timely manner; and that database records are kept up to date, in line with fundraising data regulations.
• Assisting with the administration of our Winter and Spring raffles and Lottery programme.
• Work with the Fundraising Operations Manager and the wider team to maximise fundraising potential using data and donor insights/feedback.
• Maintain a high standard of data quality and record keeping on our database, ensuring our fundraising processes and procedures are applied in line with all regulatory and governance requirements including GDPR and those of the Fundraising Regulator.
• Processing all outgoing post for the Fundraising team, including online shop orders, from our Bristol office. Complete other office-based tasks as required.  You will be required to work at least 50% of your hours from the office.
• Work alongside the fundraising team to deliver our strategy and workplans, including involvement in projects and fundraising campaigns as required.

Other duties

• To attend and contribute constructively to team meetings and other meetings as required
• To positively promote the work and activities of Action for ME at all times
• To contribute to the team’s overall strategy delivery, annual planning and budgeting.
• To undertake any other reasonable activity in line with the responsibilities of the post as requested by the Fundraising Operations Manager, Director of Fundraising & Development or the Chief Executive.
• Act as an advocate for the Charity and its work.

Person Specification

Experience and knowledge

• Demonstrable experience in building relationships with customers or stewarding supporters and donors.
• Experience using Microsoft Excel for work, including basic excel functions, basic formulas and list tools.
• Experience of using a CRM database, preferably Raiser’s Edge
• Minimum 2 years previous fundraising experience (desirable)

Skills and Behaviours

• A confident multitasker who is comfortable dealing with a variety of enquiries and managing a varied workload.
• Excellent verbal communicator, skilled in engagement, empathy and interpersonal skills.
• Excellent written communication skills including creating reports to measure progress.
• Ability to use own initiative, solve problems, work independently and to work well in a team.
•  An understanding of data protection including UKGDPR
• Strong IT skills, including the ability to use Microsoft Office, databases and web-related programmes and software.
• An understanding of ME and the impact on people affected by it (desirable).

Attitudes and values

• Enthusiasm
• Integrity
• Resilient

Key competencies

• Effective communicator
• Results driven
• Attention to detail

Clinician

Calling all Clinicians

Anna Freud is seeking a Clinician to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a range of and you can view them all on our Careers page.

Alongside our standard benefits, this role offers protected CPD time, regular clinical supervision within a supportive multidisciplinary team, and opportunities to contribute to service development, innovation and trainee supervision, all within a values-led organisation committed to wellbeing, reflective practice and equity, diversity and inclusion.

What you’ll do

In this role, you’ll work directly with children, young people and families who have experienced trauma, delivering high-quality psychological interventions as part of a supportive multidisciplinary team. You’ll balance clinical work with supervision, collaboration and contributing to service development, helping ensure our work is effective, evidence-based and centred on the needs of those we support.

• Deliver trauma-informed clinical interventions (1:1, family and group work)
• Carry out assessments and develop agreed treatment plans
• Work closely with colleagues as part of a multidisciplinary team
• Collect and use outcomes data to inform and improve practice
• Supervise and support trainees and contribute to skill development
• Liaise with external professionals and agencies around the child or family
• Maintain high standards of clinical recording, safeguarding and professional practice

What you’ll bring

You’ll be a confident, compassionate clinician who enjoys working with complexity and values working collaboratively with others. You’ll bring strong trauma-informed experience, a commitment to inclusive practice, and the ability to balance high-quality clinical work with reflection, supervision and service development.

• A recognised clinical qualification with current professional registration (e.g. HCPC, UKCP, NMC, ACP or BACP)
• Experience delivering therapeutic interventions to children, young people and families affected by trauma
• Training in evidence-based approaches such as TF-CBT, MBT-CYP or parenting interventions
• Experience working within multidisciplinary and multi-agency systems
• Confidence in assessment, formulation and outcome-focused practice
• Experience of supervising or supporting trainees (or readiness to do so)
• A clear commitment to equity, diversity and inclusion in all aspects of clinical work

Key details

Hours: Part-time (22 Hours per week) Including Wednesday. Usual working hours are Monday - Friday, 09:00-17:00. 

Salary: £50,835 FTE, plus 6% contributory pension scheme 

Location: Hybrid (a mixture of home/onsite working): Clinical staff need to offer clinical sessions onsite at our London site (4-8 Rodney Street, London N1 9JH) for 60% ofworking hours.

Contract type: Permanent

Next steps

Closing date for applications: midday (12pm), Friday, 09 January 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than Thursday, 22 January 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: will be held in-person/remotely in week commencing 02 February 2026.

How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.

The role will oversee the development and administration of the individual giving portfolio at the charity and work closely with the Individual Giving Manger to plan and implement a strategy for growth and exceptional supporter engagement.
                                                                                                    

Job Title: Individual Giving Fundraiser  

Reporting To: Individual Giving and Legacy Manager  

Salary: £30,218 - £37,540 

Hours: 37.5 hours per week 

Location: Based at Alder Hey Children’s Hospital with flexible working  

Job Purpose 

This is an exciting opportunity to join the Individual Giving and Legacy Team at Alder Hey Children’s Charity. The role will oversee the development and administration of the individual giving portfolio at the charity and work closely with the Individual Giving Manger to plan and implement a strategy for growth and exceptional supporter engagement.

Main Duties/ Tasks 

Income Generation & Stewardship  

Work alongside the Individual Giving Manager and Head of Community Fundraising to produce and execute an effective and sustainable individual giving plan. 

Create and implement effective donor journeys to maximise the engagement and retention of supporters. 

Identify potential new individual giving audiences and implement acquisition strategies in order to grow the individual giving database. 

Work across the organisation to champion individual giving and to implement excellent supporter care. 

Work alongside the Individual Giving Manager to manage budgets including forecasting and tracking and making sure costs remain low for maximum return on investment. 

Identify opportunities for colleagues in fundraising and throughout the hospital and pass these on as appropriate. 

Ensure fundraising remains within legal constraints and pays attention to safeguarding requirements.

Work positively and proactively with our volunteer supporters. 

Project Management   

Develop and execute IG programmes and appeals. Programmes include but are not restricted to; Direct Mail, Raffles, Letters from Santa, Payroll Giving.

Work alongside the Marketing Team to create, manage and evaluate innovative and thought-provoking multi-channel campaigns to increase individual giving income. 

Manage individual giving fundraising campaigns such as The Big Give, Giving Tuesday and seasonal appeals.  

Work with internal colleagues and external suppliers, agencies and fulfilment houses, establishing and maintaining effective working relationships. 

Data Management & Reporting   

Manage the selection and segmentation of individual giving data for campaign purposes.  

Oversee the timely importing and exporting of donor data to ensure that supporter records are up to date. 

Use campaign data to report on effectiveness of activity and inform decision making and future planning.  

Ensure all individual giving activity complies with the appropriate regulation and legislation and delivers an excellent experience for supporters.

Identify and develop the systems and processes necessary to deliver effective individual giving activity including the website, social media and email, fundraising database, data analysis tools and social media.  

Work in conjunction with the Finance Manager to ensure all legacy income and communications are recorded. 

Work alongside members of the team to develop fundraising initiatives, attend team meetings, plan and budget. 

Responding to general enquiries from the individual giving, in memory and legacy fundraising email addresses and telephone lines. 

Other Duties 

Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation. 

Support, when required, other fundraisers within the Individual Giving and Legacy Team.

Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers. Attend and support on events run by the fundraising teams where required. 

Any other reasonable duties as required by your line manager. 

Person Specification 

Essential 

Desirable 

Qualifications, Knowledge and Experience 

• Proven experience of managing multi-channel individual giving activity including appeals and recruitment and retention campaigns. 

• Proven record of achieving financial targets & Return on Investment. 

• Proven ability to manage third party supplier relationships e.g., creative agencies, mailing houses.   

• Experience of producing compelling supporter creative and fundraising messages.  

• Proven ability to work closely with internal teams including: Marketing, Operations and Finance. 

• A good working understanding of Data Protection landscape. 

• Good knowledge and experience of using a fundraising database for reporting and analysis. 

• Experience of data selection/segmentation and the effective use of donor data for campaign purposes. 

• Understanding of direct mail campaigns. 

Skills and Attributes 

• Commitment to principles of equality, diversity and collaborative working. 

• Self-sufficient and confident to make decisions within the boundaries of the role. 

• Ability to communicate effectively with staff, volunteers, children, young people and families. 

• Excellent oral and written communication skills. 

• Ability to build strong working relationships with supporters of all levels and backgrounds. 

• Self-motivated and positive attitude with the ability to work under pressure and prioritise in a busy environment.

• Ability to work in a logical, organised manner with a high level of attention to detail. 

• Ability to work effectively as part of a team as well as independently. 

• Competence in Microsoft Office package and video conferencing tools such as Teams. 

• Excellent personal organisation skills, including time and workload management. 

• Understand the necessity of dealing carefully and within data protection legislation, with confidential matters, including handling both personal and business critical information. 

• Knowledge and understanding of fundraising CRM System (Salesforce) 

Additional requirements 

• Strong interest in working for a children’s health charity. 

• An understanding of and commitment to the values of Alder Hey Children’s Charity. 

• Respect for and ability to maintain confidentiality. 

• Willingness to get involved with activities across the Charity.

• High standards of personal conduct, honesty and integrity. 

• Willingness to occasionally work outside of normal office hours. 

Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children's Charity. 

Four Day Working Week 

In April 2025, the charity adopted a four-day working week policy, meaning staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. 

Our Values 

Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are: 

Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable. 

Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims. 

Passion: we are passionate about what we do and why we do it.  We work together to share and grow. We inspire others. 

Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.   

Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.

For the full recruitment pack and application form, please visit our website. We can only accept applications via our website portal. 

ABOUT CAUDWELL YOUTH

Not all young people have the same opportunities in life.

Caudwell Youth exists to level the playing field for young people at risk.

We support at-risk young people who are care experienced, have mental health challenges, or are at risk of exploitation or offending.

WHAT WE DO

Caudwell Youth shapes young people’s futures by providing person-centred support to at risk 11 to 24-year-olds through volunteer-led mentoring for up to 18-months, alongside a targeted intervention programme.

Our mentoring service is designed to ensure every young person feels safe, heard and supported. Each young person gains a trusted adult (a trained volunteer) who meets with them once a week to support them as they take steps towards a more positive future.  

This year, we have supported more than 400 young people.

Our vision is to help every young person at-risk in the UK. We give young people the time, trust and support they need to shape a positive future, no matter their starting point.

ABOUT THE ROLE

To support the Deputy CEO in ensuring the effective delivery and growth of Caudwell Youth’s services.

To oversee the management of operational programmes, ensuring high-quality, person-centred support for young people. To contribute to business development, leading expansion via statutory grants and contracts.

On appointment, you are expected to have significant knowledge and professional experience of your area of specialism and the ability to quickly take on significant responsibility very quickly.

KEY DUTIES

Strategic and External Leadership:

• Lead the effective delivery and development of Caudwell Youth’s programmes, in line with our strategic plan.
• Build and maintain relationships with funders, and strategic partners, with support from the Deputy CEO.
• Identify and secure new funding opportunities, leading on public sector bids and tenders, in line with our strategic plan
• Ensure a youth participation and evidence-based approach in all aspects of service delivery and development.

Services:

• Develop, oversee and report against Operations department budget and plans.
• Oversee operational systems, risk assessments and data to ensure services are safe, needs-led and effective.
• Ensure safeguarding policies are embedded across delivery, acting as DSL if required.
• Support and develop high-performing teams, ensuring training, appraisal, and performance management frameworks are in place.
• Ensure that all programme delivery is trauma informed and person-centred
• Oversee quality assurance processes, ensuring consistent standards across all delivery regions.
• Lead on operational compliance, including health & safety, data protection, incident reporting and regulatory requirements.
• Champion a culture of continuous improvement, innovation, and high-quality practice across the organisation.
• Ensure that programmes are monitored and evaluated effectively and that reporting requirements are met, working with the fundraising team as required

Business Development:

• With support from the Deputy CEO, develop plans to implement a growth strategy focused on securing statutory contracts.
• Act as a key point of contact for commissioners, local authorities, and strategic partners.
• Identify and respond to commissioning opportunities across local government (crime, education, and health sectors) in line with our strategy.
• Lead on bid writing, proposal development, and contract negotiations for statutory contracts and grants
• Work with finance and fundraising teams to create budgets, proposals and tender submissions for statutory contracts
• Be responsible for starting up and implementing new funded programmes to ensure quality in delivery
• Identify new trends, emerging needs and opportunities for partnership projects.

General:

• Promote equality, diversity and inclusion across the organisation.
• Undertake and identify training as required and take a positive approach to personal development.
• Fulfil the duties and responsibilities of an employee as regards to Health and Safety at Work, including own safety and self-management.
• Ensure good administration, record keeping and reporting of all work undertaken in line with data protection and other regulations.
• Undertake any other reasonable tasks deemed necessary.

For the full job description and to make an application, please visit our website.