Health and safety volunteer volunteer roles in London

ABOUT TOTTENHAM HOTSPUR FOUNDATION
Tottenham Hotspur Foundation is the charitable arm of Tottenham Hotspur Football Club. Using the power of sport, we work with local communities to improve physical health, mental wellbeing, education, and employment outcomes.

About the Role

We are looking for enthusiastic and reliable Volunteer Football Coaches to support the delivery of fun, inclusive, and engaging football sessions for children and young people aged 7–18.

This is a fantastic opportunity for individuals who are passionate about football and making a positive impact within the local community. Volunteers will help create a safe and enjoyable environment where participants can develop their skills, confidence, and enjoyment of the game.

Key Responsibilities

• Support the delivery of football coaching sessions and activities for children and young people aged 7–18.
• Help create a positive, inclusive, and safe environment for all participants.
• Encourage participation, teamwork, and enjoyment through engaging sessions.
• Build positive relationships with participants, parents/carers, and fellow coaches.
• Represent the club/community programme in a professional and respectful manner at all times.
• Follow safeguarding, health & safety, and equality policies and procedures.

What We’re Looking For

• Passion for football and working with young people.
• Positive attitude, enthusiasm, and reliability.
• Good communication and teamwork skills.
• Ability to motivate and encourage participants of different ages and abilities.
• Experience playing or coaching football is beneficial but not essential.
• A willingness to learn and develop coaching skills.

Desirable (but not essential)

• FA Level 1 Coaching Badge (or working towards it).
• Emergency First Aid qualification.
• Safeguarding Children certificate.
• Previous experience volunteering or working in grassroots/community sport.

What Volunteers Will Gain

• Valuable coaching and leadership experience.
• Opportunities for personal development and coach education.
• Experience working within a community football environment.
• The chance to make a positive difference in young people’s lives.
• References and support for future coaching opportunities.

Safeguarding & Recruitment Statement

We are committed to safeguarding and protecting our children and young people at The Tottenham Foundation.  All volunteer roles are subject to a safer recruitment process which includes enhanced criminal records and barring checks, robust referencing and other vetting checks.  

Our safeguarding system is underpinned by a range of policies and procedures which encourage and promote safe working practice across the organisation. On joining you will be required to undergo continuous professional development to maintain safe working practice and to safeguard our children and young people.

We welcome applications from anyone regardless of age, disability, gender, race, or ethnic and national origins, religion or belief, or sexual orientation.

We’re REMIX, a Shoreditch‑based social mobility charity built on one belief: young people deserve the power, tools, and confidence to remix their lives and create futures that feel like theirs. We’re gearing up for our official launch this September — and we’re looking for a visionary volunteer CEO to take the lead.

This is not a symbolic role. This is hands‑on, high‑energy, entrepreneurial leadership at the heart of a new youth‑driven movement.

This VOLUNTEER Role

As our volunteer CEO, you’ll be the driving force behind Remix’s setup, launch, and early growth. You’ll shape our strategy, build our team, and create the momentum that carries us into — and beyond — September. If you thrive on purpose, pace, and possibility, this is your stage.

What You’ll Lead At REMIX

You’ll take ownership of the big picture and the practical steps that get us there, including:

• Steering the setup and launch of Remix.

• Building and motivating a passionate volunteer team.

• Developing partnerships across Shoreditch and beyond.

• Leading on fundraising, visibility, and community engagement.

• Setting the tone for a bold, youth‑centred culture.

• Guiding our long‑term strategy and organisational growth.

This is a role for someone who sees opportunity everywhere and isn’t afraid to make things happen.

What You'll Bring To REMIX

• A driven, entrepreneurial mindset.

• Natural leadership and the ability to inspire others.

• Experience building or leading teams, projects, or organisations.

• A passion for youth empowerment and social mobility.

• Confidence navigating fast‑moving, creative environments.

• The ability to turn ideas into action and action into impact.

What You'll Get From Your Time At REMIX

• The chance to build a charity from the ground up.

• A leadership role with real purpose and real influence.

• A platform to shape opportunities for young people across London.

• A creative, committed team who believe in the mission.

• The satisfaction of knowing your leadership will change lives.

Ready to Lead the Remix

If you’re excited by challenge, motivated by impact, and ready to help young people rewrite their futures, we’d love to hear from you.

Share a bit about your experience and what drives you — let’s build something powerful together.

If you are a history buff, a lover of London or are passionate about museums then we want to hear from you!

London Canal Museum is dedicated to educating and inspiring our visitors with the history of London’s canals – how they’ve shaped London’s development, the ordinary people that lived and worked on them, as well as the entrepreneurs who profited from them. We want to pass on the heritage of the canals so that future generations can learn about London’s industrial and social past. 

Role Location:

London Canal Museum, 12-13 New Wharf Road, London, N1 9RT. We are a 5-10 minute walk from Kings Cross St Pancras tube and rail stations.

Role hours:

- One shift a fortnight, from 9.45am until 4.45pm

- The Museum is open Tuesday - Sundays

Role purpose:

The role of the Front of House volunteer is vital to the life of London Canal Museum – in small teams, volunteers in this role ensure the building is open and ready to welcome visitors each day, greet visitors and educate them about the museum’s exhibits and history, keep visitors safe and answer enquiries to keep the museum running smoothly across the day.

Key Tasks:

- Open and close the museum and ensure it is presentable and ready to receive visitors
- Greet visitors, welcome them into the museum and engage with them about the exhibits and history of the building
- Sell admissions, gifts and books, and ensure the till procedures are followed correctly
- Answer telephone and in-person enquiries
- Provide refreshments and assistance during group visits
- Maintain the various museum areas and ensure they are presentable
- Follow museum policies and procedures to ensure the building, volunteers, staff and visitors are safe and well at all times
- Training and support

All volunteers are line managed by the Volunteering and Training Manager, who provides comprehensive inductions and training to all Front of House volunteers in core areas including: 

- Visitor Engagement
- Customer Service
- Health & Safety
- Accessibility in Museums
- Child Protection
- Retail Skills (including using the till)

Benefits to you:

- Learn about the history of London’s canals, the people who lived and worked on them, and their place in the industrial revolution, as well as the ice trade and history of the building

- Meeting new people and having opportunities to socialise with fellow volunteers at events – you will be a part of a community of over 70 volunteers of all ages and backgrounds

- Build your experience of working in museums, heritage and visitor engagement

- Develop your skills in customer service, team work, communication and other key workplace skills

- Opportunities for further involvement with the museum – including archiving and collections care, events, administration, education and guiding walks and boat trips.

- Free entry to the museum and museum events, 10% off in our shop, discounted venue hire and 50% off museum entry for up to 4 friends and family at a time.

- We also have volunteer events, parties and trips that you can enjoy!

- References can be given for all volunteers who volunteer regularly for 6 months or more

Herts and Middlesex Wildlife Trust is a local conservation charity working to protect wildlife and help 
people connect with nature. We believe that wildlife should be able to thrive alongside our everyday 
lives and that everyone is better off when they have access to nature. With a team of volunteers, we 
care for wild places to create space for nature and help communities create their own wild places. 
We help people experience the wildlife on their doorsteps and to take action to protect it. 

Join the Trust’s busy Individual Giving team to help look after our amazing community of 
members and donors

We need an Individual Giving Volunteer to support with office administration and preparation of 
regular membership communications and Welcome Packs, helping to care for and sustain the 
support of our regular donors.

Role responsibilities:
• Pack and send our Welcome Packs for new members and for Wildlife Watch families
• Pack and send our membership letters and other supporter communications 
• Stock-checking
• Checking, scanning and filing supporter documentation and records
• Supporting the team with general office administration and front of house enquiries
• Researching areas where the Trust can grow our community fundraising e.g. looking into 
local supermarket giving schemes

Skills and experience you will need:
• Willingness to letter stuff, frank and dispatch post
• Competence in using Microsoft Office – needed for some elements of the role
• Organisation and attention to detail
• Regular availability and reliability on a weekly basis
• Enthusiastic about wildlife and the work of the Trust
• Willingness to work as part of a team
• Willingness to work in accordance with all relevant Trust policies and procedures including Health & Safety, Safeguarding and Data Protection

Reasons to volunteer with the Trust
• Provide vital support for the Trust and help to look after our members and donors
• Opportunity to develop your skills and confidence
• Gain valuable experience of office administration and membership communications
• Receive support from a group of committed staff and volunteers working together to deliver our membership support activities
• Join a fun and friendly team to make a difference

Volunteer training and support
• Induction training covering an introduction to the work of the Trust and information on our 
policies and procedures
• Mentoring with an experienced staff member to guide and review your activities
• Training on membership administration and office support
• Reasonable travel expenses can be claimed with prior arrangement

Anticipated time commitment:
• One day/half day a week on either a Monday, Thursday or Friday. If you were looking to 
volunteer for more hours do drop us an email as it might be that this role could be 
combined with another.
• Support for membership administration will take priority but there may be an opportunity to 
get involved in other Trust activities

For more information about this role please see our website for contact details.

ABOUT THIS OPPORTUNITY

Ready to step up? This is for people who want more responsibility at the Community Food Hub.

As a Food Co-op Lead Volunteer, you'll be a go-to person on the floor — helping coordinate sessions, supporting other volunteers, and keeping the co-op running smoothly and with pride.

You'll work closely with the Food Hub Manager (Petagaye) and Thomas (Head of Food & Partnerships) — taking ownership of your sessions and helping to build a strong, reliable volunteer team around you.

This role is a real stepping stone — building the skills and track record that open doors to more senior roles in community food work, charity operations, or beyond.

WHAT YOU'LL BE DOING

• Take the lead during sessions — directing volunteers, managing the floor, keeping things moving

• Support the Food Hub Manager in coordinating session activity and volunteer tasks

• Help with stock management — tracking what is available, what is needed, and communicating this clearly

• Keep simple session records — numbers served, feedback, any issues to flag

• Be the first point of contact for volunteers during sessions

• Ensure all food hygiene, safeguarding, and health and safety standards are maintained

• Support the induction and settling-in of newer volunteers

• Communicate updates and any concerns clearly to the Food Hub Manager after each session

WHAT YOU'LL BRING

ESSENTIAL

• Some experience of volunteering or working in a team setting

• A natural ability to take initiative and keep things organised

• Confident communicator — able to give clear, calm direction to others

• Reliable, consistent, and able to commit to regular sessions

• Understanding of safeguarding and food hygiene principles

HELPFUL BUT NOT ESSENTIAL

• Previous experience at a food bank, food co-op, or community kitchen

• A food hygiene certificate (Level 1 or 2)

• Experience coordinating or supervising a small team of volunteers

• Knowledge of the Hackney community or similar urban settings

WHAT YOU'LL GAIN

• Hands-on leadership and team coordination experience

• A strong reference from our Food Hub Manager and Head of Food & Partnerships

• A clear pathway towards more senior roles within Children With Voices

• Stock management, session coordination, and operational skills

• The genuine satisfaction of leading a team that feeds and supports Hackney families

As part of the Government led Gommunities for Afghans programme, we are looking to recruit individuals or groups (UK BASED ONLY) to make up a team of 6 volunteers to support an Afghan family - you could be friends, neighbours, colleagues, faith groups, veterans, or community organisations are welcome.

We are currently focussed on supporting families across Wales, West Midlands and Scotland but be keen to support elsewhere geographically where possible.  With this in mind, you may live in these areas, but we are also delighted to bring volunteers together remotely to support a family. 

You will be at the heart of this programme. It is a rewarding opportunity to make a real difference!

The Communities for Afghans programme is a community-led Government initiative supporting families as they rebuild their lives in the UK. It is a Government-approved scheme that enables local people to welcome Afghan refugee famiklies into their community. Volunteers will be supported by us to find housing for a family, provide practical and emotional support enabling them to settle into daily life and feel a genuine sense of belonging in the community.

How community sponsorship work

1. Form a Sponsor Group Create a team of six or more volunteers — friends, neighbours, colleagues, faith groups, veterans, or community organisations.
2. Training & Ongoing Support Our partners provide full training, so your group feels confident and well prepared. This simple, practical training is offered before you begin and continues throughout the sponsorship journey.
3. Identify Suitable Housing With our guidance, your group helps find long-term accommodation. We then match an Afghan family of the appropriate size and ensure the property is suitable and affordable. Government funding is available for rent deposits and related costs.
4. Welcome & Support the Family Volunteers help the family register with schools, healthcare, benefits, and local services, while introducing them to the community and supporting them as they adjust to life in the UK.
5. Be the Local Point of Contact You act as the family’s trusted guide, helping them navigate the area, understand local systems, and access opportunities that only residents truly know.
6. Commit for Three Years Sponsor groups support the family for three years, providing consistency as they grow in independence, confidence, and resilience.

Why Your Support Matters

Volunteering through Community Sponsorship is a powerful act of solidarity. You are not only helping one family — you are strengthening your entire community.

Your support helps families: 

• Rebuild their lives in safety and dignity
• Access education, healthcare, and employment
• Learn English and integrate into the community
• Become confident and independent

And your community benefits:

• Stronger local connections
• Celebrated diversity
• Practical meaningful humanitarian action

As a Volunteer Fundraiser for unpaid carers, you will play a key part in helping Carers Trust Hillingdon & Ealing secure funding that enables us to continue and expand our vital services for unpaid carers across the borough.

Working alongside senior managers, you will help identify and apply for funding opportunities, assist with administrative and community-based fundraising activities, and represent the charity in local events. Your support will directly contribute to improving the quality of life for carers by enabling new services, resources, and opportunities.

This role is ideal for someone with good communication and organisational skills who enjoys building connections and making a tangible difference in the community.

Key Roles and Responsibilities

• Research and help identify funding opportunities relevant to our work with carers.

• Support senior managers with administrative tasks linked to grant applications and fundraising.

• Keep accurate records of fundraising activity, donations, and outcomes.

• Attend and help organise fundraising events that support our mission.

• Assist or lead in writing small grant applications

• Collect and log donated items for our range of services.

• Monitor when key funding streams renew or reopen, ensuring timely applications.

• Carry out any other agreed tasks related to fundraising and community engagement.

• To carry out the above tasks in accordance with the policies of Carers Trust Hillingdon & Ealing, including our Equal Opportunities, Safeguarding, Confidentiality and Health & Safety.

Preferred Skills and Qualities

• Good understanding of marketing and community engagement.

• Excellent written and verbal communication skills.

• Organised, reliable, and able to manage multiple priorities effectively.

• Experience writing small or medium, funding applications.

• Willingness to travel across the borough to attend events (expenses reimbursed).

• Comfortable working both independently and as part of a team.

• Able to understand and work within resource and role boundaries.

• Passionate about achieving a high-quality service for unpaid carers in Hillingdon.

• A commitment to equality, diversity and inclusion.

What You Will Gain

• Purpose and fulfilment: Contribute directly to sustaining and growing services that support unpaid carers.

• Professional experience: Gain valuable insight into charity fundraising, marketing, and community partnerships.

• Skill development: Strengthen your communication, writing, and organisational

skills.

• Confidence building: Engage with funders, local businesses, and the public in meaningful ways.

• Training and support: Receive full induction and ongoing training and guidance from experienced staff.

• Recognition: Be part of a supportive team, attend volunteer celebrations, and receive references or certificates for your contribution.

Additional Notes / Special Requirements

• Flexible working hours and days.

• An enhanced DBS check and references will be required before commencing the role.

• Travel expenses reimbursed in line with Carers Trust Hillingdon & Ealing’s volunteer policy.

Job Title: IT Assistant
Location: Remote (UK-based)
Employment Type: 12 hours per week (6 Hours per Day)

About QuilomboUK

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. 

Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.

We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace. 

To learn more about our impactful work at Quilombo UK, we encourage you to explore our website and YouTube channel. 

Join us in leading positive change!

About the position

The IT support role is vital to the organisation, as they will have the responsibility for the maintenance of the technical appliances used in the organisation. The IT support will not be required to come in on a weekly basis, but upon request as for when it is needed. The main tasks for the IT support will be reassuring all technical appliances are updates, responding to potential breakdowns and assuring electrical safety. Technical skills are required, in addition to flexibility, as they would need to quickly respond to potential breakdowns etc.

The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• Ensure all computers and other electrical equipment is updated.

• Ensure the safety of electrical equipment.

• Respond to breakdowns of electrical equipment.

• Assist in the functions of IT-packages.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential

• IT skills

• Health and Safety of electrical equipment

• Knowledge about different IT-packages

• Has ability to deliver tasks in a timely manner

• Handles difficult situations well

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

• Proficiency in Microsoft and Excel

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

We’re excited to be opening a new café at our Spring Garden Lane site this April and are looking for warm, friendly volunteers to help create a welcoming space for our visitors, patients, and staff.

In this role, you’ll support the day-to-day running of the Hospice café. Tasks may include serving customers, preparing light snacks and drinks, operating the till, and helping to keep the café clean, organised, and inviting.

No previous experience is necessary—just a positive attitude, reliability, and a willingness to learn and support others.

Full training will be provided, including an online food safety course to help you feel confident in the role.

Location

A range of volunteer opportunities across Bexley and Dartford, designed to fit your schedule.

Current Elderberries Vintage Tea Rooms Locations

Monday 12 pm - 3 pm​

Wilmington Community Church, Wilmington,

Broad Lane, DA2 7AQ

​​

Tuesday 10.30 am - 1.30 pm

Wolsley House, Wolsley Close,

Crayford, DA1 4BE​

​

Thursday 10.30 am - 1.00 pm

8th Bexleyheath Scout Group

32 Westbrooke Road

Welling, DA16 1PR

​​

Friday 2 pm - 4 pm

Baldwyns Park Baptist Church,

Bexley, DA5 2AT​

Time Commitment

Flexible and agreed in advance according to the location needs. This role includes regular support sessions and occasional cover for the Cook during planned or unplanned absence.

Role Summary

The volunteer kitchen support (deputy cook) supports the delivery of Evergreen Care UK’s community café services. You will work alongside the Cook and wider team to help create a welcoming, well-run environment where people feel connected and included.

A key part of this role is providing occasional cover for the Cook, helping ensure the café can continue to run smoothly. You will be supported by the wider team when doing so.

This role is designed to provide additional support and occasional cover. The overall responsibility for service delivery remains with Evergreen Care UK staff.

This is a practical, hands-on role suited to someone who enjoys cooking, being part of a team, and contributing to a positive community space.

About Evergreen Care UK

Evergreen Care UK is a charity rooted in a Christian ethos, guided by our values of Compassion, Dignity, Connection, and Trust. We welcome and serve people of all faiths and none.

Our services support people in later life to live independently, reduce loneliness, and remain connected to their communities. Our cafés play an important role in bringing people together, creating opportunities for connection through shared meals and conversation.

Key Responsibilities

Kitchen Support:
- Support the Cook in preparing and serving nutritious, home-cooked meals
- Assist with food preparation, cooking, and service
- Help maintain a clean, organised, and safe kitchen environment

Kitchen Cover:
- Provide cover for the Cook when required, supporting the preparation and serving of meals
- Help ensure the kitchen continues to run safely and smoothly, with support from the team

Environment & Experience:
- Contribute to a welcoming and inclusive café environment
- Engage positively with guests, supporting a friendly and relaxed atmosphere
- Work alongside volunteers and team members to create a strong sense of community

Standards & Safety:
- Follow Food Hygiene and Health & Safety guidance
- Support good kitchen practices and cleanliness
- Be aware of safeguarding and raise any concerns appropriately

Volunteer Support

- Work alongside other volunteers in a supportive and collaborative way
- Help create an inclusive environment where everyone feels valued
- Share knowledge and support others where appropriate

Who We’re Looking For

We are looking for someone who:
- Enjoys cooking and working as part of a team
- Is reliable and able to offer a degree of flexibility
- Feels confident supporting kitchen tasks and stepping in when needed
- Has a positive and approachable manner
- Is motivated by contributing to a meaningful community service

Experience in cooking for groups or a café setting is helpful but not essential. Training and support will be provided where needed.

Our Values in Action

- Compassion – creating a welcoming and supportive environment
- Dignity – treating every person with respect
- Connection – helping build a sense of belonging
- Trust – being dependable and supportive within the team

What You Can Expect

- To be part of a welcoming and supportive team
- To contribute to a service that makes a real difference in the community
- Opportunities to build confidence, skills, and experience
- Reimbursement of reasonable expenses in line with Evergreen policies

Safeguarding and Support

Evergreen Care UK is committed to safeguarding and promoting the welfare of those we support.

Volunteers will be supported to understand their role in safeguarding and are expected to raise any concerns appropriately.

An enhanced DBS check may be required depending on the nature of the role.

Flexibility

This role description outlines the main aspects of the volunteer role but is not exhaustive. As a small, values-driven organisation, flexibility and teamwork are important.

Age UK Bucks ‘Age Better Bucks’ volunteers will support local older people to achieve personal goals – by helping them navigate and take advantage of a Support Plan devised by as community worker, that is designed to help them meet the challenges of older age.

This could be by phoning them to provide encouragement, explanation and support, and to check on progress, and also to help them with attendance at appointments and going to new groups or activities.

What do Age Better Bucks Volunteers do?

• Work with the Community Support Connector from Age UK Bucks to accept a client and understand their goals and support plan – and which services they have been referred to for support
• Contact the client to introduce yourself, and explain what you can help them with and if that’s OK with them
• Agree how your support is best provided – e.g. weekly calls for progress and encouragement, or help with something specific on their plan. That could be a home visit (if appropriate) to help them make a call or prepare for an appointment; attend a group or activity with them; or help them take a bus etc.
• Report back to the Community Support Connector if there are any issues or concerns and agree when your support can stop
• Ideally, you’d support a few clients each week or month, depending on how much time you have

The role is to support and help the client to access the referrals and support put in place for them – and not to support them with care or specific needs yourself. Referrals might be to local care services, to local groups or clubs, or to an occupational therapist for home adaptations, other voluntary organisations and support groups etc.

Our Age Better Bucks Service

Age Better Bucks supports over 65s who could benefit from extra support to manage their well being and remain independent. It is for older people experiencing challenges or need extra support to stay independent and well – for example increasing loneliness/isolation; bereavement; health/mobility decline; mood change.

Our team of support workers will assess their needs and circumstances specific to them, and develop an action plan with them to ensure more support and help can be arranged. We check in with the client after 6 weeks to see how they are getting on, and after 6 months to see how they are and check if anything has changed, got worse or improved.

The service is designed to give people the tools, contacts and support to make positive changes and especially to tackle the impact of loneliness and isolation.

An action plan, or support plan, will be devised with all clients, identifying their main goals based on their individual needs and challenges, and referring them, with their consent only, to other services and support we agree can help. At this stage we’ll assess if a volunteer like you can help then take full advantage of this support.

What you will get out of it

• Join an enthusiastic team of people who want to make a difference
• It's a great way to support older people making a real difference to their lives
• You'll be giving something back to your community
• You get to be part of Age UK Buckinghamshire's volunteer team
• We will reimburse reasonable, approved out of pocket expenses
• Volunteers tell us they find Volunteering really rewarding and get lots out of it themselves
• You will be fully supported by our Team and wider Age UK Buckinghamshire support.

What is expected of me?

We tell you about each client and ask if you’d like to take it up. You would then arrange and complete the call or visit when convenient. The work you do is conducted in line with guidance we provide and you must comply with necessary procedures including Data Protection/Confidentiality and Personal Safety.

After the visit/contact you will complete and submit a contact form. Volunteers complete relevant training, provide references and complete a DBS check.

Key skills and requirements

• Good listener, clear communicator and able to maintain confidentiality. A good conversationalist!
• Ability to lead the conversation, provide feedback to the team and summarise the conversation.
• Non-judgmental. Able to respect others’ differences and choices
• Patient, flexible and reliable
• Able to work independently with guidance and support
• Ability to travel around the area to visit people
• A regular commitment to give 1-2 hours a week would be appreciated but the role is flexible, you can work from home, do visits, only make calls, whatever works for you.
• An interest in helping older people live the lives they want

Help Missing People provide vital support through digital channels – and make a difference from home. 

Every year, thousands of people across the UK experience the trauma and uncertainty of disappearance – whether they are missing themselves or have a missing loved one. Missing People’s award-winning helpline is there in those moments: providing vital support and working to ensure no one has to face this crisis alone. With new funding, we’re expanding our digital services — offering support not only through online chat and text, but also via WhatsApp. 

To make this possible, we’re recruiting Text and Chat Volunteers who can provide compassionate, safe, and reliable support remotely. By joining us, you’ll help more children, young people, and adults at risk – while volunteering in a flexible way that fits around your life. 

�� What you’ll be doing 

Using Missing People’s secure digital platforms (chat, text, and WhatsApp) you’ll provide sensitive, empathetic support to those who reach out. 

• Communicate compassionately with children, young people, and adults in crisis. 

• Explore and understand their situations, helping them access the right support. 

• Hear from young people running away, missing adults, and people who feel stuck and need guidance. 

• Support people who are worried about a missing person – such as family members. Provide them with advice to how to report someone missing and what to expect. 

• With the guidance of an experienced staff supervisor, help individuals reconnect safely with families and support networks. 

• Be a calm, reassuring presence – often at a critical moment in someone’s life. 

�� Qualities and skills we’re looking for 

No prior experience is required – we’ll provide full training. We are looking for someone who is: 

• A strong communicator (via text and chat) who is empathetic, patient, and non-judgemental. 

• Passionate about supporting vulnerable people. 

• Confident using computers, digital platforms such as Microsoft Office, email, and instant messaging (you’ll need your own PC or laptop and Wi-Fi capable of running our systems).

• Able to volunteer from a quiet, private space at home 

• Willing to complete an enhanced DBS check and provide references. 

We want our volunteers to reflect the diversity of the communities we support. We actively encourage applications from people whose identities or lived experiences are under‑represented in the charity sector — including people from global majority backgrounds, working‑class or low‑income backgrounds, men, LGBTQ+ people, Disabled people, and those with lived experience of missing or exploitation. 

�� What you’ll gain 

Volunteering with Missing People is a chance to grow, connect, and make a lasting impact. 

• Comprehensive training: A 6‑week online programme with 2 hours of self‑paced learning and a 2‑hour live session each week with fellow volunteers and helpline staff, followed by a shadowing and induction period. 

Training times: You will need to attend either six Wednesday evening sessions or six Saturday morning sessions. Please ensure you can commit to the relevant dates before applying, as completing these sessions is essential for progressing through the training. 

Wednesday sessions (6pm–8pm): 2nd Sep, 9th Sep, 16th Sep, 23rd Sep, 30th Sep, 7th Oct

Saturday sessions (10.30am–12:30pm): 5th Sep, 12th Sep, 19th Sep, 26th Sep, 2nd Oct, 10th Oct 

• Ongoing support: Guidance from our Helpline Coordinators and Supervisors, plus regular supervision and peer support. 

• Community: Become part of a passionate team of volunteers and staff, united by the goal of bringing missing people back to safety. 

• Recognition: After 6 months of service, you’ll be eligible for a formal reference to support your future opportunities. 

�� Location and availability 

• This role is fully home-based. 

• Shifts will be 7 days a week, afternoons (2.30pm-6pm) and evenings (6pm-10pm) – we ask for a commitment of 1 shift per week 

• There will also be a monthly group supervision call you will be expected to attend.

• Minimum commitment: 6 months+. 

Stepping Stones Learning and Leisure is a small, friendly charity based in Southwark, providing inclusive activities for adults with learning disabilities. We believe everyone should have the chance to express themselves, connect with others, and take part in activities that bring joy, confidence, and new skills.

We’re currently looking for an enthusiastic and proactive Gardening Club Volunteer to support our bi weekly Monday sessions (11am-1pm), held at our allotment site in Peckham, throughout the spring and summer months.

About The Role

This role is ideal for someone who loves to get stuck in. You’ll support our gardening tutor in delivering accessible and fun gardening sessions for a small group of adults with learning disabilities. Every class will be an opportunity to learn new gardening skills, from pulling weeds to sowing seeds. With your help, we aim to provide our learners with a sense of pride and satisfaction at having nurtured a growthful space with others, whilst learning invaluable skills along the way. 

As a Gardening Club Volunteer at Stepping Stones, you will:

• Encourage and support learners
• Assist the tutor in setting up and putting away gardening tools
• Demonstrate tasks and participate alongside learners
• Undertake light manual tasks where necessary and follow health and safety guidelines
• Offer 1:1 or group support where needed to help participants engage
• Help cultivate a warm, inclusive atmosphere where everyone feels safe to express themselves

What You’ll Gain

Volunteering with us is a chance to:

• Contribute to a creative and meaningful community project
• Build relationships with and support learners to learn new skills and grow in confidence
• Experience working with adults with learning disabilities in a supportive setting
• Develop skills in teamwork, adaptability, communication, and creative problem-solving
• Have a place in a welcoming and friendly team of tutors, staff and volunteers
• Receive appropriate training and guidance from an experienced team

What We’re Looking For

At Stepping Stones we value:

• Good communication and a warm, encouraging approach
• Enthusiasm, patience, and a willingness to get involved
• A non-judgemental and inclusive mindset
• Reliability and commitment
• Flexibility and adaptability

Prior to volunteering, we ask all volunteers to:

• Attend an in-person session with the Stepping Stones team and learners
• Provide two references
• Complete a DBS check (we will arrange this)
• Commit to volunteering bi weekly from March-October. For continuity for our service users, we ask that you commit to volunteering in this role for at least one season, until at October 2026. 

How to Apply

Please submit your CV and respond to the following questions (these will come up when you hit 'Apply Now')

• Why would you like to volunteer with Stepping Stones?
• What are the strongest attributes and values you feel you'll bring to this role? 

This Role Is Not Symbolic. It Is Structural.

Safeguarding is not a policy document. 

It is not a checkbox.

It is not a compliance exercise.

In this CIC, safeguarding is the infrastructure that allows the work to exist at all.

We work with:

• Survivors of childhood sexual abuse (CSA)
• Vulnerable adults
• Young people
• Ex-offenders
• Volunteers with lived trauma
• Communities historically failed by institutions

If safeguarding fails, everything fails.

This role exists to make sure that never happens.

Purpose of the Safeguarding Officer Role

The Safeguarding Officer is responsible for designing, implementing, and protecting the safeguarding framework that allows the CIC to operate safely, ethically, and lawfully at scale.

This role ensures:

• Survivors are protected, not re-exposed
• Volunteers are supported, not exploited
• Risks are identified early, not ignored
• Safeguarding is embedded into every system, not bolted on

About the role:

To design and uphold safeguarding systems that protect survivors, volunteers and the organisation, ensuring safety, ethics and legal compliance are built into every practice as the CIC grows. Safeguarding is the infrastructure that allows the work to "SAFELY" exist at all.

Experience Qualification and Requirements

• Experience in safeguarding within:

 Charity

 Statutory services  

 Education

 Health

 Grassroots or community settings

• Experience working with vulnerable adults and/or children.
• Strong understanding of trauma-informed practice.
• Ability to respond to disclosures calmly and appropriately.
• Experience writing and implementing safeguarding policies.
• Risk assessment and incident management experience.
• Understanding of UK safeguarding legislation and guidance.
• Confidence challenging unsafe practice at any level.
• Ability to balance care with boundaries.
• Strong judgement under pressure.
• Clear written documentation skills.
• Capacity to work unpaid and full-time during build phase.
• Emotional regulation and professional restraint.
• Integrity, steadiness and clarity.

Main Responsibilities/ Key Duties

• Design, implement, and maintain a safeguarding framework that protects survivors, volunteers, members and the organisation.
• Develop and own safeguarding policies, procedures and reporting pathways covering:

 Adults and children at risk

 Volunteers and peer supporters

 Digital spaces, storytelling, and online engagement

• Ensure safeguarding is embedded into:

 Recruitment and onboarding

 Training and supervision

 Programme design and delivery

 Digital systems and data handling

• Establish clear risk assessment processes for activities, campaigns, and content.
• Act as the safeguarding lead for concerns, disclosures, and incidents, ensuring:

 Timely, appropriate responses

 Accurate recording

 Correct escalation to statutory agencies where required

• Build systems that prevent re-exposure, re-traumatisation, or exploitation of survivors.
• Ensure volunteers are supported, supervised and not placed in unsafe or inappropriate roles.
• Advise leadership on safeguarding risks, capacity limits and ethical boundaries.
• Deliver safeguarding guidance and training proportionate to role and risk.
• Monitor safeguarding practice across teams and intervene early where drift appears.
• Work closely with Digital, Membership, Fundraising, and Social teams to manage risk in:

 Storytelling

 Online engagement

 Data use

• Maintain professional distance and emotional steadiness when handling complex situations.
• Review and update safeguarding systems as the CIC scales.
• Contribute to external accountability and transparency where appropriate.

You must:

• Be able to commit 80% dedication during the build phase
• Be comfortable working unpaid while the CIC is being built
• Be emotionally grounded and professionally boundaries
• Understand trauma without centring yourself
• Be able to hold complexity without collapsing into control or avoidance

You should have experience in some of the following:

• Safeguarding (statutory, charity, education, health, or grassroots)
• Working with vulnerable adults and/or children
• Trauma-informed practice
• Policy development and implementation
• Risk assessment and incident management

Formal qualifications are welcome but not essential.
Integrity, clarity and steadiness are.

This role is not for you if:

• You want safeguarding to be “light touch”
• You avoid difficult conversations
• You seek authority without responsibility
• You are uncomfortable challenging leadership when needed
• You are looking for a title rather than accountability

What You Gain:

• A founding leadership role in a CIC tackling real harm
• The chance to build safeguarding the right way
• Influence over how protection, care, and accountability coexist
• The opportunity to shape a future paid safeguarding role
• Deep purpose-driven work that actually protects people

As the CIC scales, this role is expected to evolve into a paid senior safeguarding position, shaped by the person who built it.

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word

Safeguarding is an act of love.
It is also an act of discipline.

If you know that:

• Survivors deserve better systems
• Vulnerable people deserve real protection
• Community work must be safe to be sustainable