Housing administrator administrator support hours jobs

Education Delivery Specialist -London

Home-based/Hybrid within London with two days per month in the London office minimum, and frequent local and regional and occasional UK-wide travel

Maternity Cover - Commencing March 2026

Full time, with some evening and weekend hours with TOIL provided (open to part time, 4 days/80%)

Salary £30,295 per annum FTE including London weighting (pro rata for part time)

Excellent benefits including 28 days' annual leave plus bank holidays (plus discretionary closure days in December) FTE, contributory pension, cycle to work scheme, Employee Assistance Programme, travel loan cards

Are you based in London, highly organised, and with the skills and experience to engage 9 to 15-year-olds in education programmes?

Are you looking for a varied, exciting, and demanding role, working alongside colleagues who are passionate about young people and committed to empowering them to challenge prejudice?

Charity People are delighted to be partnering with an education charity that educates 9 to 15-year-olds about Anne Frank and the Holocaust, empowering them to challenge all forms of prejudice, to help recruit an Education Delivery Specialist.

Founded in 1991, the trust is the UK partner of the Anne Frank House Amsterdam. "I'll make my voice heard, I'll go out into the world and work for humankind!" wrote Anne Frank in her diary on 12 March 1944. The Trust has a 30-year record of empowering young people to challenge prejudice, inspired by Anne Frank and the antisemitism that she experienced through the Holocaust.

Education Delivery Specialists are the front-line delivery posts for all programmes, leading workshops, training peer educators and mentoring ambassadors across the country. You will be committed to equality with the skills to engage 9 to 15-year-olds through learning and empowerment. This role is a temporary maternity cover, ideally starting in March 2026. You will be covering a range of brilliant London schools with established relationships and programmes. You will join a supportive team including two London and Essex-based workers.

Key responsibilities

• Programme Delivery: You will plan and deliver educational programmes for young people (ages 9-15) focused on challenging prejudice, empowering them with knowledge and skills. You will book programmes into schools, maintain strong relationships with key stakeholders, and lead workshops and online sessions. You will prioritise equality and diversity, emphasising inclusive educational activities and impact.
• Training, Mentoring and Support: You will train young people as peer educators and Ambassadors to disseminate anti-prejudice messages effectively, and provide mentoring, offering support and guiding them.
• Events: You will organise events, study trips, and projects with Ambassadors and communities, working to targets, curriculum, and quality standards. You will monitor and evaluate activities, maintaining records.
• Database and Fundraising Support: You will maintain comprehensive records on the Trust's databases and contribute occasionally to fundraising efforts, such as grant applications and supporting at donor events.

The Education Delivery Specialist will have substantial experience of running learning activities with groups of young people, including aged 9-15 years, and experience of engaging with and meeting the needs of disadvantaged young people. You will also have experience of providing pastoral/emotional support, working successfully as part of a team, and keeping records and writing reports. You will have knowledge of best practice in teaching and/or youth empowerment, as well as be familiar with the needs and issues of young people. You will understand and have ideas about how to challenge prejudice, and an understanding of safeguarding. You will be highly organised, with excellent administration skills, and able to build and maintain effective relationships. You will use your initiative, creativity, and energy to solve problems and develop new ways of working. You will have an inspiring presentation style with warm, professional interpersonal skills. The successful candidate will be enthusiastic about Anne Frank and the work of the trust.

The role is home-based within London. Ideally, you will have access to appropriate working space which can be discussed at interview. There will be frequent local and regional travel and occasional UK-wide travel and overnight stays. Expenses are covered and time off in lieu is given for evening and weekend work. Ideally you will have a current valid UK driving licence and access to a car, but this is not essential as it is a London-based role. The role is subject to an advanced DBS check on appointment, and references.

If you are excited by this opportunity and have the relevant skills and experience to apply, we would be delighted to hear from you.

How to apply:

Please visit to download the job pack. The application process is a CV and Supporting Statement outlining how you meet the person specification (no more than 1,000 words). This should be sent to Jen at Charity People

Please only apply if you have the following experience:

• Delivering activities to children and young people
• Good knowledge of safeguarding

The closing date is 5pm on Sunday 4 January 2026. First stage interviews will take place on week commencing 12 January 2026 via Zoom with a second stage interview later that week in our London office. We ask that applications complete this Equality, Diversity and Inclusion

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Data, Insight and Impact Manager

Salary: £41,097 - £45,423 per annum (salary depending on experience)

Location: Leeds, with regular travel to Centres across Yorkshire and Humberside

Hours: 37 hours per week, full-time

Closing date: Monday 5th January 2026, 9AM

Interview date: W/c 12th January 2026

Please note: this role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.

About us

Together Women is an award-winning charity that supports women and girls across Yorkshire and Humberside, with particular focus on women who are involved in or at risk of entering the criminal justice system. Our vision is for women and girls to feel safe, valued and in control of their own life choices.

From our women centres, we provide tailored support across a range of different pathways, including housing, domestic abuse, debt, and unemployment. As a charity led by women, for women, we provide trauma informed, holistic support to help break cycles of trauma, abuse, and re-offending, and evoke systems change.

Role Summary

This is an exciting role for someone with a passion for leading data-driven, insight-led service design and delivery, and for a person who loves to champion best practice in data management and governance. In this role you will contribute to improving the experiences and outcomes of the women who access our Women’s Centres and Services, and by listening to and learning from women, you will utilise insight to drive organisational and systemic change.

You will lead on the strategic use of data and insights, embedding best practice in data collection methods and gender-specific assessment tools, with a focus on the Women’s Risk Needs Assessment (WRNA) and the Gendered Wellbeing Assessment (GWA). You will deliver robust and meaningful operational and strategic reporting; regular and accessible management information to support effective service delivery; regular performance monitoring and reporting to commissioners and funders; and further develop the ways we demonstrate our impact and share stories of change.

You will lead operational delivery of our data systems, to ensure robust data governance, compliance and ongoing technical implementation and optimisation. This role is critical to embedding a culture of data-driven decision making, using insight to support high quality service delivery, and to drive long term systemic change through key research projects. You will work closely with our WRNA Project Manager and the wider Management team to embed learnings from the Effective Women’s Centres Partnership and support our ongoing contribution to University of Birmingham long term research into women’s experience of the criminal justice system, helping to shape the development of evidence-based policy and best practice across the Women’s sector in the UK.

You will work closely and line manage the Data and Impact Analyst to ensure robust training programmes are in place, to support our staff teams to effectively and efficiently utilise our data tools and systems, and to embed data management best practice. You will also work together to embed our involvement and lived experience strategy, ensuring women’s voices and insight are at the heart of our service delivery models.

The role will also provide leadership on data protection and organisational Data Protection Officer (DPO) responsibilities, and will work closely with our Information Governance Lead.

Key accountabilities

Data Systems Oversight and Leadership:

• Work with EWC partners, The JABBS Foundation and University of Birmingham to support the final design phases of a specialist, bespoke case management system (CMS), to ensure it meets the needs of Together Women, and our sister organisations within the Effective Women’s Centres Partnership.
• Roll out the implementation and adoption of the new CMS, to include data migration, staff training programmes, and new reporting suites and dashboards.
• Provide strategic CMS oversight to ensure the system continues to meet organisational needs and lead planning for CMS development projects including upgrades, integrations and enhancements.
• Monitor and assess future CMS system needs, scoping and identifying development areas.
• Contribute to budget planning, including CMS ongoing costs and development projects, and ensuring activities are delivered within agreed resources.
• Work closely with Senior Management and wider Management team on future projects relating to updates or changes to the CMS system.

Data Leadership and Governance:

• Develop a Data and Impact Strategy to align with organisational priorities.
• Lead on data governance and UK GDPR compliance, including data governance policies, DPIAs, information sharing agreements, SARs, and ongoing breach and information security risk management.
• Support the implementation and ongoing review of data policies, ROPA documentation, data security protocols, and internal staff training.
• Provide assurance to the Senior Management team on data compliance, reporting risks and mitigating actions.
• Ensure staff understand their data responsibilities, build data capability and a strong data protection culture through training, guidance and fostering data confidence and accountability.

Insights, Analysis and Performance:

• Lead the provision of insights, analysis, and performance reporting, and embed a culture of insight-led decision making across the charity.
• Support the ongoing development of our involvement and lived experience insight workstream, and further establish our ability to co-design and co-produce our service offer.
• Evidence our impact and performance within contractual monitoring reports, and contribute to future funding bids and tenders to secure commissioning arrangements.
• Produce clear, interpretable reports for internal and external stakeholders, as required.
• Produce clear management information and performance reports on both outputs and outcomes, and enable Managers to articulate stories of change, drive continuous improvement and demonstrate the quality of our work.
• Develop a performance framework to monitor progress of the implementation of Together Women’s strategy, and prepare reports to inform Trustees of progress made.
• Support senior leaders with data-driven planning, presenting insights in accessible ways.
• Conduct ongoing data analysis to identify improvement opportunities, risks and issues.

Team Leadership and Collaborative working:

• Line manage the Data and Impact Analyst, providing support, direction, coaching, workload prioritisation and professional development opportunities.
• Take a hands-on role in data processing to support the day-to-day delivery of the data function, ensuring operational resilience. Contribute to the immediate data management requirements as well as leading on the longer-term data strategy.
• Collaborate with colleagues across Together Women to align data activities with organisational objectives and mission.
• Work closely with key external stakeholders and maintain excellent relationships with key partners through collaborative, mutually beneficial working practice.
• Attend regular meetings and networking opportunities relating to the Effective Women’s Centres Project, and associated networks and events.

Quality Assurance and Contribution to research:

• Ensure data collection, management and storage processes are standardised and consistent across all our services.
• Embed the Women’s Risk Needs Assessment and Gendered Wellbeing Assessment as Together Women’s default assessment tools.
• Support Master Trainers to embed WRNA and GWA certifications across all frontline staff teams.
• Work closely with colleagues to develop a new Quality Assurance (QA) audit process and embed this into Together Women’s work.
• Identify and resolve problems that may affect the achievement of research objectives and deadlines, and escalate where necessary.
• Uphold the principles of ethical research, particularly with regard to consent and confidentiality.
• Carry out administrative tasks related directly to the delivery of the research.

General duties:

• Maintain and improve competencies through continuous professional development.
• Support and uphold the mission, values and behaviours of Together Women.
• Actively promote equity, diversity and inclusion, and work in line with our Ethical Framework. 
• Adhere to all organisational policies, code of conduct, and practices. 
• Complete all mandatory organisation training.
• Treat personal or sensitive information and data about organisations, clients, staff and projects in line with UK GDPR and Data Protection principles. 
• Carry out other associated duties as needed, in line with the broad remit of the role. 

Please note these accountabilities do not form part of the Data and Impact Manager’s contract of employment, and may be subject to amendment as the organisation's needs evolve. 

Person specification

Essential:

• Practical experience of conducting research, collecting and analysing data and presenting findings to a range of audiences.
• Experience of leading or coordinating organisation-wide data, evaluation, or reporting projects.
• Ability to translate data into actionable insights that inform service improvement or strategic planning
• Experience of preparing data reports for external funders.
• Experience of analysing and communicating complex information clearly.
• Good working knowledge of software packages and excellent organisational skills.
• Experience of presenting to external or internal audiences.
• Experience of developing others and providing training to staff.
• Experience of outcomes/impact monitoring and reporting.

Desirable:

• Experience of working or volunteering in a trauma-informed, gender responsive environment and/or Women’s Centre.
• Experience of presenting to academic or policy-making audiences.
• Experience of working in partnership with academic or research institutions

Personal Attributes:

• Excellent communication skills and self-motivation.
• Ability to build trust and influence at all levels, including senior leadership and external partners
• Ability to problem solve and work collaboratively. 
• A commitment to the principles and practice of safeguarding adults and children at risk of harm.
• Ability to travel independently to meet the needs of the role, including work at the Women’s Centre, with occasional meetings at the University of Birmingham and/or other Women’s Centres.
• Commitment to undertake learning opportunities and continuing professional development.

Other Requirements: 

• Proficient in the use of Microsoft Office 365 
• Willingness to travel across the region
• Flexibility to work occasional evenings as required. 
• Commitment to anti-racism, feminism, social justice, and abolitionist values. 
• Commitment to safeguarding data integrity, confidentiality, and ethical use of information.
• Lived experience of the criminal justice system is welcomed and will not necessarily preclude appointment.

Here at SJT we have long recognised that our role needs to extend beyond simply the provision of entertainment. We firmly believe that culture and creativity bring people together; that the act of sharing stories and experiences helps to build communities; and that, through this collaborative approach, we can be part of helping to solve the challenges our coastal home of Scarborough faces.

We are a producing theatre, working locally, regionally and nationally. We offer a year-round programme of high-quality theatre and film, alongside a wide range of participatory work working with all ages and communities, including youth theatres, community choirs, activities for those with dementia, and schools’ workshops.

We’ve been growing audiences and participants steadily for the last four years and are now ready both to deepen that engagement and to reach out to new demographics. We want to grow our already fruitful partnership between our marketing and fundraising functions; and we want to explore wider organizational marketing, building the SJT brand locally and nationally.

Which is where you come in – a collaborative and hands-on Head of Marketing.  Whilst your experience and expertise will be important in this role, what is every bit as important to us will be your belief in our vision and purpose and your enthusiasm for what we are trying to achieve. If that sounds like you, we’d love you to get in touch.

Job Title: Head of Marketing

Line managed by: Executive Director

Line manages: Marketing Officers, Press Rep, Box Office Manager

Job Purpose

The Head of Marketing is a member of the Senior Management Team and plays a key role in the development and delivery of the company’s marketing, audience engagement and communication strategies. The Head of Marketing is responsible for the delivery of all programme campaigns, as well as working with the Joint Chief Executives on the delivery of a consistent and appropriate external message.

Key responsibilities

To be responsible for the implementation and continued development of the audience engagement strategy;

To lead on the delivery of the brand communications strategy and to work with the Joint Chief Executives on overall brand awareness;

To be responsible for the delivery of the company’s segmentation strategy and to work with the Senior Management Team to ensure a joined-up approach to audience across the organisation;

To work with the Joint Chief Executives and the Senior Management Team on the development and implementation of the digital strategy;

To commission appropriate audience research, carry out regular analysis of audience data, including digital / social analytics, and use insight gathered to help inform future campaigns, audience development and programming plans;

To oversee the effective use of SJT’s box office and CRM system including management of the relationship with Spektrix;

To set and manage sales targets and pricing strategy in consultation with the Executive Director.

Person Specification

Proven experience in delivering and developing audience engagement strategies

Proven expertise in planning and implementing audience campaigns to meet or exceed objectives

Expertise in analysing audience data and reporting on insights

Great attention to detail, with experience of proofreading and adapting campaigns to deliver in line with both strategic goals and brand guidelines

Experience in planning and implementing digital content (website, social, video etc.) to meet or exceed audience objectives

Proven ability to track and monitor the effectiveness of campaigns

Proven ability in developing and managing budgets

A love for theatre and a desire to bring people together to share experiences and stories