Information support volunteer volunteer volunteer roles in Birmingham

Carers Support is looking for a new Chair of Trustees to lead our Board and support the next stage of our development. This is an important voluntary role for someone with strong board or senior governance experience who wants to make a real difference to unpaid carers.

About Carers Support

We are an independent charity supporting thousands of unpaid carers of all ages across Bristol and South Gloucestershire. We provide advice, information, practical help, emotional support, training, young carers services and more.

Our vision is that all carers are recognised, valued and supported. We work closely with the NHS, local authorities and voluntary organisations, and hold the Trusted Charity quality mark

Main duties would include:

As Chair of Trustees, you will:

• Lead the Board and help set the charity’s strategic direction

• Support and work closely with the Chief Executive

• Make sure the Board fulfils its legal and governance duties

• Encourage a positive, open and inclusive Board culture

• Ensure meetings are well-run and support good discussion and decision-making

• Help the charity respond to the needs and views of unpaid carers

• Ensure risks, finances and performance are monitored effectively

You do not need previous chairing experience. We are looking for someone with solid board or committee experience who can guide a group and support strong governance.

What we’re looking for

We welcome applicants from all backgrounds and lived experiences. We are looking for someone who can bring:

• Board, governance or senior decision-making experience

• Calm, confident leadership and good people skills

• The ability to facilitate effective meetings or a willingness to learn

• Sound judgement and the confidence to ask questions

• A commitment to improving the lives of unpaid carers

• Time to prepare for and attend meetings

Time commitment

• 4 board meetings per year (2 hours each)

• Regular meetings with the Chief Executive

• Occasional committee meetings, events or development sessions

• Additional committee meetings, events or development sessions, as required

What you’ll gain

• A meaningful leadership opportunity with social impact

• Strategic experience in a respected local charity

• Supportive induction, training and ongoing guidance

• A warm and collaborative Board environment

 There’s lots more we could tell you, but why not apply and come and see for yourself.  If you’d like any further information, please email our recruitment team with your details and we’ll arrange for someone to call you back.

Please visit our website for all the information you need and details of how to apply.  All expressions of interest and CV’s should be returned to our recruitment inbox.

Closing date for applications is 30th September 2026 (however this vacancy may close early if we find a suitable candidate).

We are an Equal Opportunities Employer, and our workplace is free of barriers and fully accessible for people with disabilities.  We are committed to safeguarding children, young people and vulnerable adults; from recruitment of staff through to supporting our team working with families and carers in crisis.

Registered Charity No:  1063226

Do you have a passion for helping grow support that transforms lives? Are you ready to use your skills to make a difference? 

Join DFN and play a key role in growing the funding and partnerships that support our programmes in India.

Dignity Freedom Network (DFN) works in cities and in rural villages across India. We champion those society sidelines including those from low caste and tribal backgrounds.  Could you help secure funding from grant makers for our education, health and protection programmes?

What will you be doing?

You will support DFN’s fundraising team by helping to identify new opportunities, strengthen relationships with supporters, and contribute to the development of funding opportunities that enable our work to grow.

This role will involve using your writing and research skills to support a range of activities, working closely with the team to help increase DFN’s fundraising capacity and impact. The role is remote, with regular opportunities to connect with the fundraising team and learn more about DFN’s work. You will need access to a computer and the internet. 

What are we looking for?

Skills and experience

Essential 

• Good research skills 

• Excellent writing

• Strong interpersonal and communication skills. 

• Organised, reliable, and able to manage multiple tasks. 

• Commitment to equality, diversity, and inclusive practice. 

• Comfortable working independently and collaboratively in a small team. 

Desirable 

• Experience intrust and foundation fundraising and/or major donors 

• Previousfundraisingexperience (paid or voluntary) 

• Experienceofdevelopingfundraising resources 

What difference will you make?

Your contribution will help DFN strengthen its fundraising approach and secure support for programmes that create opportunities and improve lives.

By sharing your skills and experience, you will help a growing charity expand its ability to deliver meaningful work with communities across India.

What are the Benefits for you?

• Experience in a small, entrepreneurial charity where your contribution has visible impact. 
• Opportunities to develop or broaden your fundraising skills in a supportive environment. 
• Informal training in fundraising skills

• A warm, values‑driven team committed to inclusion, learning, and positive change. 

• References and recognition for your contribution to help you secure your first or next paid role

• An opportunity to make the world a better place!

• Working flexibly, tailored to your availability.

Dignity Freedom Network (DFN) is active across India. We work in large cities and in rural villages, with young children and new mums, with women who have experienced exploitation, and families facing discrimination and prejudice. We work to champion those society sidelines including those from low caste and tribal backgrounds.

Indian colleagues and volunteers deliver impactful education, health, protection and vocational skills programmes - the ladder needed by those we seek to help to overcome the barriers they face.

Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!

We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.

We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.

Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.

About the role

Role Title: Volunteer HR Advisor 
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months. 

Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.

Main Role Purpose

The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.

Essential requirements

• Minimum CIPD level 5 Diploma in People Management with one professional reference.
• Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
• Excellent active and empathetic listening skills.
• Good written and verbal communication skills, including the ability to convey information clearly and concisely.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Comfortable using online communication tools.

Key Responsibilities

• Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
• Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
• Signpost to further information and other support organisations if necessary.
• Make referrals to our legal partner if required.
• Record all details of the call on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• Opportunities to help us further develop and shape our Support Services.

Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!

We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.

We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.

Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.

About the role

Role Title: Volunteer HR Advisor 
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months. 

Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.

Main Role Purpose

The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.

Essential requirements

• Minimum CIPD level 5 Diploma in People Management with one professional reference.
• Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
• Excellent active and empathetic listening skills.
• Good written and verbal communication skills, including the ability to convey information clearly and concisely.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Comfortable using online communication tools.

Key Responsibilities

• Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
• Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
• Signpost to further information and other support organisations if necessary.
• Make referrals to our legal partner if required.
• Record all details of the call on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• Opportunities to help us further develop and shape our Support Services.

We are looking for a Volunteer Shop Assistants to assist in the running of WFRC’s retail shop to maximise sales of new and used goods that help us to generate vital funds to support the vital services that we provide for women and families. You will be providing invaluable help in the operation of our charity shop

Principal Responsibilities:
- To serve customers and record purchases on the cash register
- To work with staff and other volunteers to sort, steam, hang, ticket and size donated
clothing for sale in the shop
- To help keep the shop clean.
- To assist with shop displays.
- Provide information leaflets and signpost any enquiries for WFRC services
- Comply with WFRC relevant Policies and Procedures
- Wear personal identity badge whilst volunteering
- Represent the professional standards of the charity

Key Skills & Abilities
→ An interest in the shop, and an enthusiasm for raising money through its work.
→ The ability to work as part of a team.
→ A flexible approach
→ Able to provide a friendly, high-quality service to customers
→ Basic numeracy
→ A sense of humour
→ An understanding of the need for confidentiality
→ Good timekeeping
→ Reliability and trustworthiness
→ A willingness to undertake training required for role

Job Type -Traineeship
Job Time - Minimum 12 Hours Per Week (Flexible shifts between 9am-5pm)
Job Location - On-site

The Dementia Services supports people to live independently and safely at home for as long as possible, stay socially engaged and carry on doing what they love. The service supports Camden residents over the age of 55 in the early or moderate stages of dementia.

We offer clients from the Dementia Services (befriending and wellbeing) a short performance or creative activity delivered by a volunteer visual artist, musician, dancer, actor, performer, and other creative artforms. You may choose to share a creative hobby or an art form you practice professionally.

What does the role involve? 

·Share your creative talent or hobby with older people living with dementia by delivering a short performance to an older person at home or providing an opportunity for them to participate in a creative activity.

·Visit a minimum of 4 times per year for up to 1.5 hours each time, including 20/30 minutes for the performance/activity.

·Provide opportunities for connection with older people during your visit through conversation and engagement.

• Liaise with service coordinators to link with clients who have asked to receive these visits/calls.
• Provide feedback after every performance, including positive impact, improvements to the delivery of visits or concerns regarding the client. 

What will you get out of it?

·An opportunity to create meaningful experiences for all

·Be part of something rewarding and fulfilling

·Training in dementia awareness, safeguarding and more

·Supervision and support

·Reimbursement of expenses

·Opportunities to meet other volunteers

What are the benefits for people living with dementia?

 Many of the clients we support in this service are housebound or do not have the confidence or opportunity to attend events. Some clients may be artists, performers and creatives in their own right who do not get an opportunity to engage with or experience this aspect of their lives anymore.

Giving people who are living with memory loss an opportunity to be part of creative activities is a stimulating, fun way of putting them in touch with memories, other people and the wider community.

Bringing your artform into peoples’ homes can have a huge impact on reducing isolation, encouraging connection and bring a sprinkle of joy to those living with dementia.

We are looking for people who have:

• An interest in sharing or performing their creative, artistic skill whether you are a hobbyist or a professional: 
• Singing

·Playing a musical instrument

·Visual art activity

·Poetry/acting

·Dancing

·Culture-specific art/music/dance/poetry

These are just a handful of examples, but we will consider applications from a variety of artists/musicians/ performers and are open to suggestions.

What other attributes do you need?

• Good verbal and written skills in English 

• Enjoy conversation.
• A desire to learn more about an individual and their interests and their past, and life history
• Consistency and reliability 
• An ability to empathise and understand the needs and experiences of an individual with dementia and memory loss.
• Understanding of confidentiality
• Patience and sensitivity
• Confidence to deal with emergencies
• Requirement to undertake induction training and follow guidelines and policies of Age UK Camden

Volunteering Hours 

Performances/activities:Usually approx. 20 -30 minutes but 1-1.5hrs are assigned to the visit

 Minimum of 4 - 6 visits a year (you can opt to do more). 

Visits will be a time agreed between you and the older person you are matched with.

Please note, early morning and late evenings are generally not suitable times for visits. 

Training and induction are provided for the role and includes: 

• Online Dementia Awareness course 
• Age UK Camden organisational induction 
• Induction to Dementia Befriending and Dementia Wellbeing Services and relationships, how to deliver a performer visit
• Safeguarding Adults online course
• Data Awareness online course

We will give you:

• Ongoing support including regular supervision by the coordinator of the service.
• Reimbursement of agreed expenses 
• Access to Volunteer Forum events

 If you are interested, we will ask you to: 

• Complete an application form

• Meet with Dementia Services staff member
• Provide details of two Referees
• Complete an Enhanced DBS check (we arrange this with you)
• Induction and training (as laid out above)

We understand that completing the various steps takes time, and we support and keep in touch with you through the process. 

As this role brings our volunteers into regular contact with vulnerable older people, we make sure that all volunteers understand their role and have completed our recruitment procedures to both our and their satisfaction. 

Join Addiction Family Support

Addiction Family Support is the leading UK registered charity supporting adults affected or bereaved by a loved one's harmful use of alcohol, drugs, or gambling.

The Role: Helpline Call Taker (Family Support Volunteer)

As a Helpline Call Taker at Addiction Family Support, you will play a key role in offering emotional and practical support to individuals impacted by a loved one's addiction. You will provide a compassionate, non-judgmental listening ear, helping individuals navigate challenging circumstances.

This is a flexible role that is delivered remotely. Family Support Volunteers work within a flexible rota system to accommodate their availability and commitments while ensuring ongoing support for those who need it most.

Responsibilities:

• Offer empathetic and non-judgmental emotional support to individuals impacted by a loved one’s addiction.
• Provide relevant information, literature, and resources to help clients or group members cope with their situations.
• Offer structured emotional support adhering to guidelines and safeguarding measures.
• Maintain accurate records in line with GDPR and the charity’s policies.
• Participate in ongoing training, mentoring, and support sessions to enhance your skills and knowledge.
• Handle any potential safeguarding concerns and signpost clients to additional services when necessary.

Training and Development:

All Family Support Volunteers undergo a comprehensive three half day training programme covering addiction, core counselling skills, the 5-Step Method, bereavement, safeguarding, and self-care. Ongoing supervision, mentoring, and further learning and development opportunities are available to support volunteers in their roles.

Join Our Team of Change-Makers

Are you ready to make a difference? We're on the lookout for vibrant, enthusiastic, proactive and collaborative individuals with the right skills and experience to become part of our incredible charity.

Be Part of Something Special

Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.

Join an Award-Winning Journey

This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.

Would you like to become an Ambassador for knus? We've introduced our new arm-chairing volunteer position.

If you're interested arm-chair volunteering (our most flexible, low commitment role) and applying to volunteer at knus, simply read through the information on this page and apply.

• Are you over 18 and living in the UK? You must be over the 18 years of age and live permanently in the UK.
• Do you have a mobile phone or laptop? You can do this role whether you are, whether it be on a sofa or on a plane.
• How much time can you give? As much as you want to do. We are flexible and like to work around you.
• Do you like to learn? We provide training for all volunteers that join us. You'll have access to our courses to help you advance your knowledge and certificates to add to your CV.

How does it work?

In 2025 we launched our arm chair volunteering initiative to help us spread the word about our service and to give people the opportunity to take part in surveys and projects to help us deliver the best mental health support to the UK public.

We'd like to embrace what you love doing, whether that be sharing on socials, proof reading, surveys, sharing experiences or getting involved in our fabulous projects.

Important information:

In order to volunteer for knus as an ambassador, you will need to complete a brief application form and a ID check. A DBS is not required for this role, however, if you wish to progress to another role you may need a disclosure. We do this to ensure of service remains a safe place to volunteer for all. Please do not worry about this, we will help you as much as we can.

Training is provided by us and our training partners. You will be required to attend this training using online conferencing software such as zoom or teams.

Many people affected by terminal illness don't realise the support available to them until they need it.

By becoming a Community Ambassador Volunteer, you can help change that.

Local communities play a vital role in supporting people through some of life's most challenging times. You can help strengthen those community connections by sharing information about Marie Curie and raising awareness of the support available to anyone affected by terminal illness.

This is a flexible role that can fit around work, study, family life or retirement.

Whether you visit a local library, community centre, GP surgery, leisure centre or community event, you'll be building relationships, sharing information about Marie Curie and helping strengthen community awareness. (

Availability: Volunteer around your existing commitments

Time: Just 2-3 hours per month

Location: Within north East Derbyshire.

Volunteers are not expected to travel extensively across the area and can choose opportunities that are local and convenient to them.

Criteria: 18 years of age or over

What you'll do:

• Share Marie Curie information within your local community

• Display leaflets and resources in community venues

• Attend occasional local events on behalf of Marie Curie

• Help raise awareness of services and support available

• Signpost people to Marie Curie's website, support line and resources

• Identify opportunities to connect with new community groups and organisations

Why you'd be a great fit:

• Friendly and approachable

• Comfortable talking to people from different backgrounds and experiences

• Passionate about supporting their local community

• Organised and reliable

• Able to work independently while being part of a supportive team

• Knowledgeable about your local area or interested in learning more about it

Why volunteer with Marie Curie?

• Make a real difference in your local community

• Be part of a nationally recognised charity making a lasting impact

• Help people access the right support

• Volunteer flexibly around your existing commitments

• Receive training and ongoing support

• Meet new people and build connections locally

• Out-of-pocket travel and expenses reimbursed

• Access to discounts on shopping, travel, entertainment and more

• 15% discount in-store at our Marie Curie Shops (Terms & Conditions apply)

HELP US LAUNCH MINDSET — AND BUILD THE DIGITAL SYSTEMS THAT POWER OUR MISSION

We’re ideally seeking volunteers based in London, but we welcome passionate people from across England who can join virtually and help shape the future of a charity with huge potential.

We’re MINDSET Charity, a bold new start‑up in London on a mission to equip and empower men and boys with the tools they need for better mental health, stronger resilience and long‑term personal growth.

We’re building a stigma‑free movement — a space where men and boys can learn real, practical, non‑clinical skills that help them build better habits, better mindsets and better lives. From 1:1 Life Coaching, to 6‑ and 12‑week self‑improvement programmes, to school workshops for teenage boys, we’re creating something powerful.

And right now, we’re getting ready to launch — and we need an IT & Digital Systems Coordinator who can build the digital infrastructure that keeps MINDSET running safely, smoothly and professionally.

YOUR IMPACT WILL BE HUGE

Joining MINDSET at this early stage means you’re not just “doing IT” — you’re building the systems that will support every volunteer, every programme and every young person or man we help.

Your leadership will directly influence:

• how strong and secure our digital foundation becomes;

• how effectively we track impact, case notes and programme outcomes;

• how smoothly volunteers can work across our platforms;

• how safe and protected our data and devices remain;

• how quickly and confidently we can launch our charity.

This is your chance to help build a charity from the ground up — shaping its digital infrastructure, its security and its future.

THE ROLE: IT & DIGITAL SYSTEMS COORDINATOR (VOLUNTEER)

1. A systems‑builder.
2. A problem‑solver.
3. A guardian of security and digital excellence.

As our IT & Digital Systems Coordinator, you’ll research, create and set up the free digital tools that power MINDSET — from cloud‑based CRMs and case‑note systems to impact‑tracking platforms and volunteer management tools.

You’ll configure our Office 365, emails and SharePoint so they’re secure, organised and built for charity use. You’ll lock down our devices — laptops, tablets and phones — so they’re protected, purpose‑built and safe for storing sensitive data.

This role is perfect for someone who loves tech, enjoys problem‑solving and wants to help build a charity from the ground up.

WHAT YOU’LL HELP US BUILD

1. Digital Systems & Infrastructure

• Researching and setting up free cloud‑based CRM platforms.

• Creating case‑note recording systems to track impact.

• Building digital workflows that support volunteers and programmes.

• Ensuring systems are simple, secure and fit for purpose.

2. Office 365, Email & SharePoint Setup

• Configuring Office 365 for charity use.

• Setting up secure email accounts and access levels.

• Building a structured, safe SharePoint Drive.

• Ensuring everything is compliant, organised and easy to use.

3. Device Configuration & Security

• Setting up laptops, tablets and phones for MINDSET use only.

• Locking devices so they cannot be used for other purposes.

• Ensuring all data is encrypted, protected and secure.

• Implementing best‑practice security measures.

4. Digital Support & Volunteer Enablement

• Helping volunteers navigate systems with confidence.

• Troubleshooting issues and keeping everything running smoothly.

• Creating simple guides, walkthroughs and support materials.

• Making sure every volunteer feels supported and capable.

5. Building a Strong Digital Foundation

• Creating systems future teams can rely on.

• Supporting risk management and data protection.

• Helping MINDSET grow safely, professionally and sustainably.

WE’RE NOT JUST LOOKING FOR ANYONE

We’re especially interested in people who:

• have experience with IT systems, cloud platforms or digital tools;

• enjoy researching, testing and building new digital solutions;

• understand data security, device protection and good digital practice;

• bring clarity, structure and problem‑solving skills;

• care deeply about men’s mental health, wellbeing and personal growth;

• want to help build a charity from scratch;

• enjoy empowering volunteers through simple, effective systems.

If you’re someone who loves building systems, solving problems and creating digital foundations — this is your moment.

JOIN TEAM MINDSET

Helping Men & Boys Build Better Lives.

LONDON

Help us keep our food charity running smoothly. Are you organised, reliable and interested in gaining practical experience in the charity sector?

We're looking for a Volunteer Administrative Support Assistant to join our team for ideally a 6-month placement. This is a great opportunity to develop your administrative and organisational skills while supporting a charity working to reduce food waste, tackle food poverty and support our local community. You don't need extensive administrative experience. We're looking for someone who is enthusiastic, willing to learn and keen to contribute to a meaningful organisation. As Volunteer Administrative Support Intern, you'll provide essential support across the charity's day-to-day operations. 

The role is remote with the opportunity to come into our Brixton office. You will work closely with charity staff to collaborate with other organisations and prepare for upcoming projects in 2027. We are looking for someone to work 9 to 5 hours for 2-3 days a week.

Who we are:

Founded in 2018, Compliments of The House (CoTH) began by collecting surplus cooked food from Brixton Village and surrounding areas, and redistributing it free to people in need. From our local hubs we served our guests, and also ran our ‘Back to Work’ and ‘Care Leaver’ schemes. 

During the COVID-19 lockdown, we could not host our guests in our hub. So we launched a temporary grocery delivery scheme supported by local council school buses, which gained recognition from the Prime Minister due to its impact. 

Since then, we have found a new venture to channel our commitments to reducing the environmental impact within hospitality whilst nourishing people through food. We are so lucky to have many vibrant and diverse festivals locally and across the UK, which produce a whopping 400 tonnes in food waste every year! We’re taking on the challenge to reduce that waste and use it to nourish those in need. 

We’re looking for someone:

• Comfortable with emails and Google Drive or Microsoft programmes

• Who has an understanding of GDPR, able to maintain confidentiality in line with data protection

• Happy to pitch in on varied tasks and projects

• With excellent written communication skills, basic numeracy and computer skills

• Organised and reliable, someone who can manage their own work and time

• Passionate about sustainability, reducing food waste or supporting communities

• Eager to learn and contribute new ideas

Responsibilities:

• General administrative duties, e.g. data entry, managing emails and Google Drive documents/ records, updating spreadsheets and organisational records 

• Handling sensitive information such as personal data and charity finances (receipts, funding etc.)

• Supporting organising for our campaigns, sourcing equipment, recruiting volunteers

• Adapting, editing, drafting, updating and designing materials/literature

• Research background material for projects 

• Take part in meetings with external organisations involved in our projects and taking meeting minutes

What You'll Gain

• Experience with administration and communications for a growing charity

• Experience in events planning and recruiting/ organising volunteers

• Training, support and regular feedback

• Strong understanding of what is involved in organising and running charity operations

• A professional reference on successful completion of the placement

• The opportunity to make a genuine difference by helping reduce food waste and improve access to nutritious food

Equality, Diversity and Inclusion

We are committed to creating an inclusive and welcoming organisation. We encourage applications from people of all backgrounds, identities and lived experiences. 

How to Apply

Please send us:

• Your CV

• A short statement (up to 300 words) explaining why you'd like to volunteer with us and what you hope to gain from the placement 

Hours: Variable – depending on individual circumstances and what people can do

Location: Variable – we are looking to extend our reach of peer support walks throughout Yorkshire

Main Tasks:

We appreciate any volunteering help that you can offer YBTC and want to make sure that our

volunteers have a positive experience with us. We pledge to support you as much as we can.

We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might

vary depending on your circumstances. However, some typical tasks may include:

· Support our regular wellbeing/peer support walks

· Welcome participants and help them feel comfortable, fostering a friendly and inclusive atmosphere

· Encourage conversations among participants, offering a listening ear

· Be attentive to the well-being of all participants during the walk

· Offer information on YBTC services

· Attending occasional training sessions or volunteer meetings organised by YBTC

We are looking for people who are:

· Are warm and non-judgemental

· Reliability – are punctual and committed to scheduled walks

· Collaborative mindset to work effectively with staff and volunteers

· Basic physical fitness to complete the walks, awareness of the needs of participants with

different mobility/health conditions

We can offer you the following:

· Full induction and ongoing training

· Ongoing support and supervision in your role

· Opportunity to learn new skills and meet new people

· The satisfaction of making a positive impact on those affected by brain tumours

Background

Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support

Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading

brain tumour charity. Offering practical, financial and emotional support to both adult and child

brain tumour patients, together with their families.

We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new

approaches to the discovery and treatment of brain tumours will improve outcomes for patients.

At YBTC we are a small team who are growing to meet the needs of those affected by a brain

tumour in Yorkshire. Around 15 new cases of primary brain tumours are diagnosed in the region

every week.

Our charity values are: Integrity, Compassion, Community & Ambition.

Our Vision/Mission

To improve the lives of people impacted by a brain tumour in Yorkshire through local support and research.

Do you enjoy organising things and making this happen?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

We’re looking for admin volunteers to help with our daily operations.  We have a variety of ways you can get involved:

• Responding to client requests and enquiries
• Fundrasing and partnership management
• Managing and updating company databases
• Keeping track of partnership enquiries
• Maintaining internal, volunteer, and client records
• Drafting and mailing client correspondence and newsletters
• Organising events, scheduling meetings, and making travel arrangements
• Providing administrative support to other departments or projects as needed
• Performing other duties as agreed in advance

We’ve designed our volunteering programme to be flexible and adaptive to you.  All volunteering is 100% remote and you’re supported fully by our team.  You control what you do and how many hours per week you want to volunteer.  Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £22.60.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.  You must be a UK resident to apply for this role.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 2 hours per week is required. We are flexible and like to work around you.

Training

We provide accredited training with 3 short courses needing to be completed prior starting your volunteer role.  After, you’ll have access to over 90 accredited courses should you want to study further.

Length of Placement: 2 months minimum, with opportunity to extend

Help Us Reach More People

Volunteer SEO Expert needed to launch Long Covid Support's new digital home

What will you be doing (role overview)?:

Long Covid Support is moving to a new website and stepping forward with a fresh brand identity. We need an SEO expert to help us get it right from day one. This is a chance to make a real impact. You'll be at the heart of our digital launch, collaborating closely with our volunteer team, brand advisors, and IT support to ensure our new website reaches the people who need it most.

What are we looking for (about you)?

Essential skills and experience:

· Solid knowledge of SEO principles and practices (on-page optimisation, technical SEO, keyword research, etc.)

· Experience with Google Analytics and ability to set up meaningful tracking

· Able to use Squarespace

· Ability to explain technical concepts clearly to non-technical people

· Enthusiasm for working with a charity and making a difference

· Good communication skills and ability to collaborate across teams

Nice to have:

· Experience with Google Ad Grants

· Understanding of website transitions and migration SEO

What difference will you make:

When people search for help, we want them to find us. Better SEO means our new website reaches more people with Long Covid at the moment they're looking for support. Your work will directly help us expand our reach and impact.

Key Responsibilities:

· Meet with our project lead to establish our needs, set realistic timeframes, and design an effective SEO approach for us

· Ensure effective traffic is directed to our new site, including managing connections to our old site where advisable

· Lead keyword optimisation as a result of our name and brand change

· Set up Google Analytics to help us gather robust, high-quality data from our new website

· Collaborate with our team, brand advisors, and existing IT support to ensure you have all the information and access you need

· Advise on Google Ad Grants services once SEO work has concluded - the role could extend if you're interested in developing this workstream

· Technical requirement: You'll need to be comfortable using Squarespace, as this is where our new website is hosted. We'll provide access and support.

Application Process:

To apply please upload your CV.

Equal ops statement:

We are committed to fostering an inclusive and diverse environment where everyone is treated with dignity and respect. We provide equal opportunities for all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We actively encourage applications from all individuals of all backgrounds, particularly those with lived experience of Long Covid.

Ready to make a difference? We'd love to hear from you.