Information support volunteer volunteer volunteer roles in Birmingham
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Looking for a way to give back to your local community without a long-term commitment? Not sure exactly what you’d like to do, but know you want to help?
Sometimes we come across one-off community tasks that just need a few volunteers to give us a good old Yorkshire helping hand. We also know life can get very busy and people don’t always have time to commit to a regular volunteering role.
Being a Community Squad volunteer is a flexible way to get involved. You’ll find out when and where one-off tasks are happening near you, and you can choose to help whenever it suits. There’s no ongoing commitment, you’re in control.
As a Squad volunteer, you’ll regularly receive updates about opportunities across Yorkshire. There’s no obligation to sign up for any of them, but if something catches your eye, just put your name forward. We’ll send you all the details you need, and you simply turn up on the day!
Tasks vary widely, so there’s something for everyone. You might help at a community clean-up, plant spring bulbs, hand out leaflets, put out grit or clear a path when it’s snowed for a neighbour. Or you could be handing out popcorn at a cinema event, making cups of tea at a social club, supporting someone with their digital devices, creating glitter tattoos at a children’s event, or writing letters to customers who are isolated.
There will be lots of varied things to help with!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking to migrate our existing Google Workspace across to Microsoft 365 to bring all our systems into one place. To help us achieve this we are looking for a volunteer with IT experience and exerpetise in managing and setting up Microsft 365 for small organisations who can lead this migration and work with our trustees to ensure the ongoing adminstration of the IT systems once the migration is complete.
Please send a copy of your CV and a cover letter that outlines your key skills and experience specific to this project and why you would like to support our small charity.
All families that have a child with cancer, life limiting condition or that has died receive tailored social, emotional and mental health support



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
At Cats Protection we help thousands of cats each year and the majority of these success stories are thanks to the dedication and effort of our passionate volunteers. Our recruitment support volunteers help local volunteer groups and teams by promoting volunteer roles, matching passionate cat loving volunteers to roles and informing potential volunteers about the variety of volunteer roles available at Cats Protection.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
- Identifying opportunities for volunteer involvement
- Planning volunteer recruitment campaigns
- Managing volunteer recruitment by advertising and promoting roles
- Overseeing the volunteer application process
- Meeting potential volunteers and providing information about roles
- Matching potential volunteers with suitable roles
- Promoting a culture of volunteering best practice
Time expectation
Our recruitment support volunteers usually spend 2 to 3 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
UI/UX DESIGNER
Volunteer Recruitment — Remote Volunteer
ZAKKI is a social startup focusing on creating an inclusive community for the elderly and people with disabilities. Our mission is to facilitate alms and donations collection and deployment to help elderly people who still working in the informal sector to get better livelihood through micro-business management helps and giving them the exposure of greater market.
This candidate will build a clean and effective user experience platform. By working cross-functional, this candidate will understand needs from the product management, engineering, and business stakeholders and will build solutions that fit those needs.
For UX/UI volunteers, the task will be to design both PWA Responsive Website and mobile apps, which will then serve as the basis for software developer volunteers working on the project.
Requirement :
• Fond to design, familiar with Figma, Adobe XD, Adobe Illustrator, and Photoshop
• Knowledge of wireframe tools (e.g. Figma)
• Abundance with idea and initiative working as a team
• Active, helpful, and collaborative person (not passive person)
• Good time-management skills
• Communicative (good communication skills to collaborate with various stakeholders)
• High proficiency in English both verbal and writing
• Familiar with Google Workspace (Google Suite; Google Docs, Google Sheet, Google Forms, Google Meet).
• Preferred basic knowledge on Front End Developer (e.g. HTML, CSS) and or have basic knowledge on Games Development Platform (Ionic, PyGame, Unity, C++, Java)
Interested applicant shall submit Google Form below.
https://linktr.ee/zakkifoundation
Then, please click the desirable role accordingly.
Please submit the Google Form with your CV/resume and portfolio URL link (either in Dribble, Behance, Figma, and or another sharing platform).
After the submission, you are still able to edit your submitted response in case you need to update your supporting documents (i.e CV/Resume)
To become a socially-based technology platform with integrity, setting trends and assisting others in making the world a better place for everyone
Trustee and Treasurer
Rainbow Migration, the longest-running UK charity dedicated to supporting LGBTQI+ people through the asylum and immigration system, is seeking a trustee who will also serve as the organisation’s Treasurer.
We are looking for someone who is passionate about our vision that LGBTQI+ people can settle in the UK and lead fulfilling lives, and our mission to support LGBTQI+ people through the asylum and immigration system and influence policy and practice.
At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We particularly encourage applications from people who have sought asylum on the basis of their sexual orientation, gender identity, gender expression or sex characteristics.
The role of trustees and the Treasurer
Being a trustee is a rewarding role. Trustees are volunteers who bring their expertise to shape our strategy and direction, and help ensure we remain an authoritative organisation on LGBTQI+ asylum and immigration. They have overall legal responsibility for the charity, make sure our finances and resources are well used to implement our mission, and are required to participate fully in the governance of the charity. Trustees also play a role as ambassadors for the organisation and our work.
The Treasurer takes a lead role in ensuring Rainbow Migration’s financial affairs are conducted within legal requirements, accounting conventions and good practice to ensure the financial viability and sustainable development of the organisation. A detailed role description for the role of Treasurer is appended.
Time commitment
We are looking for people who can commit to being a trustee for at least three years.
Trustees meet on a weekday evening five times per year. Meetings are usually held on Zoom except in December when we meet in person in London.
Preparation for the meetings involves a time commitment of two to four hours for detailed reading of papers, which are provided several days in advance.
The Treasurer also chairs the Finance Subcommittee, which meets on a weekday evening at the end of each quarter. The present Treasurer prepares the primary financial statements and notes, from the underlying accounting records at the year-end, for inclusion in the Annual Report and Accounts; the successful candidate will need to decide whether to continue with this approach or if there is a suitable alternative.
Key responsibilities
Financial oversight:
- Support the Trustee Board to maintain a clear and timely picture of the financial health of the organisation
- Ensure the Trustee Board and management team fulfil all required fiduciary and regulatory responsibilities
- Keep up to date on developments in charity finance regulations and best practice
- Chair the Finance Subcommittee to oversee Rainbow Migration’s financial management, ensuring robust processes and controls are in place
- Ensure the committee develops a long-term financial strategy (including a reserves policy) for the organisation, with objectives which can be monitored
- Advise the Board on financial strategy, risk management and resource allocation
- Support the Executive Director and Operations and Office Manager to develop and improve financial policies and procedures
- Work with the Executive Director, Operations and Office Manager and Fundraising Manager to monitor budgets, cash flow and financial performance
- Oversee the production of clear and accessible financial reports to the Board and its sub-committees by Rainbow Migration staff, and lead discussions during meetings
Reporting:
- Ensure regular financial reports (i.e. management accounts, annual budgets, cash flow projections, etc) are accurate, comprehensible, timely, correctly formatted, and properly discussed and understood by the Trustee Board (as required by law)
- Ensure the timely preparation of annual accounts in accordance with charity regulations (UK SORP)
- Oversee the appointment of the Independent Examiner or auditors and provide overall oversight of the annual examination or audit process
Systems and controls:
- Ensure the charity has proper systems in place for budgeting, financial control, insurance, and reporting
- Ensure compliance with all HMRC tax requirements, as appropriate
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an opportunity to use your expertise and skills in website development and social media presentation to make a difference to the arts in Ukraine. Our charity is focused on projects within Ukraine to support the future of dance there. This volunteer role will play a key role in fundraising and communications in support of this work.
Responsibilities:
Website:
- Developing and maintaining website (currently Wix)
- SEO and analytics
Social media:
- Technical support for development of presence on Instagram, Facebook
- Support for Fundraising and Communications Manager in development of presentation
Technical oversight:
- Ensure and advise on security
- Ensure data protection compliance
- Advise on development of technical support for administration of the charity
Key Skills / Attributes:
- Strong interest in volunteering within the arts in the third sector
- Strong experience of website development and maintenance
- Knowledge of JavaScript, SQL useful
- Experience in use of social media for corporate communications
Likely to have had 3 years plus relevant professional experience supporting corporate communications or marketing or similar disciplines.
Our charity promotes dance and performance arts. Given the continuing conflict our current focus is exclusively on our projects in Ukraine.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!
We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.
We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.
Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.
About the role
Role Title: Volunteer HR Advisor
Location: Home-based (UK)
Reporting To: Head of Support Services
Time Commitment
The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months.
Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.
Main Role Purpose
The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.
Essential requirements
- Minimum CIPD level 5 Diploma in People Management with one professional reference.
- Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
- Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
- Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
- Excellent active and empathetic listening skills.
- Good written and verbal communication skills, including the ability to convey information clearly and concisely.
- A kind and welcoming telephone manner.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Comfortable using online communication tools.
Key Responsibilities
- Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
- Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
- Signpost to further information and other support organisations if necessary.
- Make referrals to our legal partner if required.
- Record all details of the call on our CRM system.
- Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.
What you can expect from PTS
- The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
- An onboarding and induction period which can be completed at your own pace.
- Support from the PTS staff team and volunteer network.
- Access to our Volunteer Training Hub.
- Opportunities to help us further develop and shape our Support Services.
Charity working to end the motherhood penalty.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be the first friendly voice a carer hears.
Help someone feel supported from the moment they reach out.
Carers Trust Solihull is looking for a First Point of Contact Admin Volunteer who enjoys helping people and keeping things organised. You will welcome new carers, handle enquiries, and make sure every person who joins our service gets a smooth and supportive start.
What you will do
• Record new carer registrations using our simple database.
• Prepare and post welcome packs, including carer ID cards.
• Complete the short 5-question contingency plan with each new carer.
• Answer incoming calls and direct them to the right team.
• Respond to enquiries in a calm and professional way.
• Log actions and update records so carers receive accurate support.
• Signpost carers to Solihull Council services when needed.
• Follow confidentiality, safeguarding, and data protection procedures.
What you need
• Four to five hours a week, on a day that suits you.
• A steady, organised approach.
• Confidence speaking with people.
• A wish to make life easier for unpaid carers in Solihull.
If you want to make a real difference with a warm, supportive team, this role gives you the chance to help from the very first hello.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a real difference in a carers life. Give someone the break they never get.
Your time can help an adult carer breathe, reset, and feel human again.
As an Adult Carers Activities Volunteer, you support adults aged 25 and over who juggle demanding caring roles. You help them enjoy time for themselves through group sessions, meet ups, wellbeing activities, workshops, and social events across Solihull. Your support creates calm, safe spaces where carers can connect with others and focus on their own wellbeing.
What you do
• Help staff set up and run planned group activities.
• Welcome carers and support them through each session.
• Take on simple tasks that keep sessions running smoothly.
• Follow safety guidance and respond to rota requests.
• Join short online check ins every two months.
• Take part in training linked to the role.
• Report concerns or incidents to the Lead Worker.
• Encourage carers to join in and feel comfortable.
What helps you succeed
• At least two years’ experience in a community or people focused setting.
• A friendly and confident way with groups.
• An adaptable approach that supports different needs.
The client requests no contact from agencies or media sales.
The Committees we are looking to recruit to are: Income and Engagement Committee, Services Committee and Grants Committee . Our Board of Trustees is supported by a number of sub-Committees, and we are now looking to recruit volunteers to join our Committees.This is a great opportunity for anyone with the skills we are looking for to support our work and find out more about how The Lullaby Trust operates and how we support families and professionals.
Safer sleep for babies, Support for families
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping people from Afghanistan feel welcome and supported in the UK? Do you have the language skills and cultural understanding to assist Afghan refugees as they navigate the challenges of building a new life? If you’re adaptable, resilient, and dedicated to making a difference, we’d love to hear from you!
About us
Gulab Sorkh Foundation (GSF) is an independent charity supporting Afghan nationals resettled in the UK under the ARAP scheme. We are a small but impactful organisation, dedicated to helping those who worked closely with British forces in Afghanistan and their families integrate successfully into British life.
Job description
We are looking for two volunteer interpreters—one fluent in Dari and one fluent in Pashto — to join our team at the Gulab Sorkh Foundation (GSF). You will play a key role in supporting Afghan refugees who have resettled in the UK, assisting them in accessing essential services and communicating effectively in their daily lives. This is an influential volunteer opportunity where you will make a real difference by helping Afghan refugees integrate into British society, providing crucial interpretation during interactions with service providers such as healthcare professionals, housing officers, and legal advisors.
As a Volunteer Interpreter, you will:
- Provide interpretation services (Dari or Pashto) to Afghan refugees, ensuring clear
- communication between them and various UK service providers.
- Assist refugees in understanding key information related to housing, healthcare,
- education, and other public services.
- Facilitate communication during meetings, appointments, and community events to
- support their integration journey.
- Offer support and cultural understanding to ensure refugees feel comfortable and
- respected throughout their resettlement process.
Key responsibilities:
- Interpret accurately and sensitively between Dari/Pashto and English during one-on-one
- and group interactions.
- Help beneficiaries understand and complete necessary paperwork or official forms in
- both languages.
- Collaborate with case managers and external partners to ensure the refugees’ needs are
- effectively communicated.
- Be aware of and sensitive to the needs of individuals who may have experienced trauma
- and displacement.
- Follow data protection laws and policies
Essential skills:
- Fluency (written and verbal) in Dari and/or Pashto and in English.
- A high level of cultural sensitivity and empathy towards Afghan refugees.
- Strong communication skills, with the ability to translate complex information clearly
- and accurately.
- Ability to remain neutral and impartial in all interactions.
- Commitment to safeguarding vulnerable individuals and confidentiality.
Desirable skills:
- Level 3 in Interpretation.
- Previous experience working with refugees or vulnerable communities.
- Knowledge of UK systems such as healthcare, housing, and immigration.
- Understanding of the Afghan Relocations and Assistance Policy (ARAP) scheme.
- Ability to work independently and as part of a team.
Please note:
This is an unpaid voluntary position, offering flexibility to fit around your other commitments.
This is a completely remote role, and as such you will need to ensure that you have access to a confidential, quite space during your working hours.
To apply please upload your CV and covering letter (max. 2 A4 pages each)
In your application, please explain how you meet every point on the essential criteria with examples. If you meet any of the desired criteria, please do the same for these. We actively encourage applications from individuals with lived experiences of migration or refugee resettlement.
Please get in touch with us if you have any queries.
We look forward to hearing from you
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for 2-3 detail-oriented and strategic Search Engine Optimisation (SEO) Specialist Volunteers to help optimise our online presence and ensure our campaigns and content reach the communities that need them most and increase the charity’s search engine results rankings. The SEO Specialist Volunteers will play a key role in enhancing the visibility and searchability of Burning Nights CRPS Support’s website and digital content.
The SEO Specialist Volunteers will be volunteering within the Communications & Marketing Team to implement SEO best practices, conduct keyword research, improve site structure, and analyse web performance – all to ensure our content reaches a broader audience and amplifies the voice of our charity’s supporters online.
Key Tasks and Objectives
- Competitor and Keyword Research: Conduct keyword research to inform website content and campaign strategies.
- On-page optimisation: Optimise existing content for improved search engine ranking (meta tags, meta descriptions, headers, alt text, etc.)
- Monitor and analyse SEO performance using tools such as Google Analytics, Google Search Console, and SEMrush.
- Technical SEO Implementation: Identify technical SEO issues and collaborate with content teams to resolve them.
- Backlink and Off-Page SEO: Assist in developing backlink strategies and improving domain authority.
- Support the content team in creating SEO-optimised articles and pages.
- Provide monthly reports on SEO performance and suggest improvements.
- Stay up to date with SEO trends, Google algorithm updates, and emerging best practices.
Key Skills or Qualifications
- Excellent understanding of SEO principles and search engine algorithms.
- Proven experience in conducting SEO audits, strategy development, and implementation.
- Experience using SEO tools such as Google Search Console, Google Analytics, Ahrefs, or SEMrush or similar platforms.
- Previous experience in digital marketing, content strategy, or technical SEO.
- Ability to perform keyword research and competitor analysis.
- Familiarity with HTML, CSS, and content management systems (ideally Django framework).
- Strong analytical skills and attention to detail.
- Excellent written communication and reporting skills.
- Evidence of organisational skills, with good attention to detail.
- The ability to work independently, turning recommendations into action without needing constant oversight.
- A passion for using your skills to support patients and families impacted by a debilitating pain condition and help save lives.
- Passion for creating inclusive and accessible digital spaces.
- Highly organised, self-motivated, and able to work independently.
- Enthusiastic about supporting a small charity.
- Willing to learn, adapt, and collaborate with a supportive team.
Desirable Experience
- Experience of Google Ads for nonprofits.
- Experience of using Django framework websites.
- Familiarity with accessibility best practices and inclusive web design.
- Experience working with or volunteering for nonprofit / charitable organisations.
- Demonstrable IT skills, particularly Google Drive and Microsoft.
- Good research and information management skills.
- An understanding of the charity sector and/or fundraising.
Key Benefits
- Volunteer as part of a forward-thinking, supportive team.
- Unique opportunity to directly contribute to strategic SEO recommendations, and the implementation of those changes to increase the charity’s visibility.
- At Burning Nights CRPS Support you’ll use your SEO skills for a mission with a real, measurable impact. This is more than just a volunteer role, it’s an opportunity to change and save lives.
- Make a meaningful difference in the lives of patients and families impacted by a severe pain condition.
- Building your network and forming connections with like-minded people and organisations.
- Enhance your CV and gain skills that are transferable to a variety of career paths.
- Receive training and ongoing support from our team.
- Experience the personal satisfaction and fulfilment that comes from helping others.
Training and Support
- Full induction to our organisation, as well as check-ins, ongoing training, supervision and support from the Communications & Marketing Lead Volunteer, Volunteer Co-ordinators, Trustees and the Volunteer Team.
- This a remote volunteering opportunity with regular online team check-ins and collaborative sessions with a supportive, creative, and inclusive team environment.
- Relevant and ongoing training for your volunteer role.
- Regular updates on charity activities.
- Support, advice and guidance from Charity team.
- After 3 months volunteering, all volunteers are eligible for additional training courses (reasonable cost).
- Out-of-pocket expenses, approved in advance will be reimbursed.
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role:
Are you passionate about using technology to empower communities and drive social change?
Tell My Truth and Shame the Devil C.I.C. is seeking a dedicated Technical Systems & Platform Liaison to join our founding volunteer team. This role is pivotal in connecting our technical infrastructure with the operational and community-facing needs of the organisation, ensuring our open-source membership platform and systems function seamlessly to support survivors, marginalised communities and emerging leaders.
About the role:
As the Technical Systems & Platform Liaison, you will act as the bridge between the CIC’s technical teams, leadership, and community members. You will ensure that digital systems are effectively implemented, maintained, and optimised to serve our mission. This is a hands-on, multi-faceted role combining strategic coordination, operational oversight, and community engagement, providing you with unique experience in systems management and collaborative leadership.
Experience Qualification and Requirements
Essential Technical Competencies:
- Experience in digital platform management, IT operations, systems administration or similar roles where platform functionality and user support were key responsibilities.
- Ability to monitor system performance, identify issues and implement improvements to ensure reliability, scalability and security.
- Act as a liaison between technical teams and end-users to communicate requirements, issues and solutions effectively.
- Ensure that technical systems and platforms operate efficiently, securely and meet organisational needs.
- Maintain the integrity, reliability and performance of organisational platforms and systems.
- Provide guidance, training and documentation to staff, volunteers and community members to improve platform adoption and utilisation.
- Strong problem-solving and troubleshooting skills, with the ability to diagnose technical issues and propose practical solutions.
- Ability to plan, prioritise and manage multiple tasks, projects and deadlines simultaneously.
- Work closely with developers, IT staff and platform users to ensure system requirements and issues are clearly communicated.
- Degrees, diplomas, or certifications in IT, systems management, computer science or related fields are desirable but not essential.
Desirable / Can Be Developed:
- Experience or interest in working with technical systems, digital platforms or IT support environments.
- Ability to act as a bridge between technical teams and non-technical stakeholders.
- Awareness of system integration, data flow or platform coordination concepts, with willingness to learn.
Qualifications:
- Formal qualifications are not required but desirable.
- Relevant study, training or experience in IT, digital systems, computer science or a related field is valued.
- Willingness to complete required induction, safeguarding or data protection training.
Main Responsibilities/ Key Duties
- Coordinate communication and workflow between technical teams (e.g., platform engineers, digital design specialists) and leadership or membership teams.
- Act as a liaison to ensure both technical and non-technical teams understand project goals, priorities and deliverables.
- Work with leadership, staff and membership teams to identify platform needs or improvements.
- Ensure implementation aligns with CIC’s objectives, standards and strategic priorities.
- Monitor system performance, user experience and platform functionality.
- Track platform usage, functionality and user feedback to identify potential issues or areas for improvement.
- Ensure system operations comply with data protection, safeguarding and security policies.
- Provide hands-on guidance on using digital platforms, tools and systems effectively.
- Maintain clear and up-to-date records of technical processes, configuration settings, workflows and platform updates.
- Implement safeguards to protect vulnerable users and sensitive organisational information.
- Provide guidance to staff and volunteers on safe data handling, secure system use and adherence to organisational policies.
- Collaborate with leadership, technical teams and stakeholders to define long-term goals and priorities for digital platforms and systems.
- Ensure that proposed developments align with organisational strategy, community needs and compliance requirements.
- Provide advice and practical support to users to minimise downtime and optimise platform use.
What This Role Offers You:
- Leadership experience in managing and coordinating complex digital systems within a mission-driven organisation.
- Personal growth through hands-on problem-solving, strategic thinking and collaborative team leadership.
- The opportunity to contribute directly to building systems that empower survivors and marginalised communities.
- The satisfaction of shaping the infrastructure and processes of a pioneering, values-led CIC.
What This Role Is Not For:
- Individuals seeking traditional corporate hierarchy, purely financial reward or rigid structures.
- Those unwilling to work within a collaborative, anti-capitalist and community-driven environment.
- People expecting pre-built systems or hands-off technical roles—this position requires active.
Next Steps
Shortlisted applicants will be invited to
- A values-led conversation.
- If you are ready to use your technical coordination skills to make a real-world impact and support the creation of innovative community systems, we want to hear from you.
- Apply now and be part of building a platform that transforms truth into action.
A Final Word
Technology is a tool to empower people. Bridge the gap between technology and people
If you know that: Keeps people connected.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Children’s and Young People’s Activities Volunteer
Help young carers enjoy safe, fun, worry-free breaks from their caring role.
You support children and young people aged 5 to 25 during trips, club sessions, workshops, and holiday activities. You help them meet others, grow in confidence, and enjoy time for themselves. The role involves travel across Solihull so you can attend events and activities when needed.
Your tasks
• Support the Lead Sessional Worker during planned activities and outings
• Help create a safe, welcoming, inclusive space
• Encourage young carers to join in and feel confident
• Follow safeguarding, risk, and safety guidance
• Attend team check-ins and required training
What you bring
• Experience with children or young people
• Calm, adaptable approach
• Confidence working in busy group settings
• Good communication and teamwork
• Flexible availability for evenings and school holidays
What you gain
• Meaningful impact on young carers
• Training and skill development
• Experience in youth support and group work
• A place in a friendly, supportive volunteer team
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role: Our scholars are eager to meet graduates and professionals who can support them in achieving their ambitions. Mentors are mainly responsible for providing support and career advice to pupils. Mentors must also be committed to supporting us at our events, which take place in the evenings and on Saturdays throughout the term. These events include our scholar enrichment days, our parent and pupil information sessions and our volunteer social events which are held in London.
Availability: Mentors must be available for approximately 2-3 hours a month to meet with their mentee, and discuss via phone, email or in person. There is a minimum commitment of one year (three terms).
In addition to this, you will need to support a minimum of 2 events throughout the year. Enrichment and skill-building events for our scholars usually take place in the evenings and at weekends, with events ranging from 2-8 hours in length.
Location: Mentoring sessions and events can take place online or in person.
Responsibilities:
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Working collaboratively with parents to give students guidance and advice on how to achieve their aspirations
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Informing pupils of opportunities to them so that they can achieve their aspirations
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Meeting with pupils for one to one mentoring sessions
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Supporting pupils with university, sixth form or job applications
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Monitoring and reporting on each pupils progress
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Giving feedback to parents and programme coordinators
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Working collaboratively with other tutors and mentors
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Supporting at events including:
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Collaborate effectively with other volunteers within the events team
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Assist with setting up and clearing up at events
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Support workshop facilitators with managing groups of young people or parents
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Assist with the coordination of lunch or refreshments for attendees
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Assist the event coordinator with ensuring the health and safety of attendees and overall risk management at events
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Give feedback to the event coordinators and programme managers at the end of each event.
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Person specification:
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Be passionate and committed to tackling educational inequality
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Enjoy working with children and young people
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Be educated to a minimum of degree level or equivalent
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Possess strong communication skills both written and verbal
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Be punctual and organised
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Be able to remain calm under pressure
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Have excellent time management skills
The client requests no contact from agencies or media sales.