Entry level jobs

About the role

The Support Advisor will be at the forefront of our future-focused, one-route-in enquiry model.

As the first point of contact for members and customers, you’ll confidently diagnose needs, triage enquiries to the right services or specialist partners, and deliver a seamless, technology-enabled experience at scale.

Commercially aware and insight-driven, you’ll play a key role in driving organisational growth by identifying opportunities across consultancy, training, events and more—moving beyond reactive support to proactive, high-impact engagement.

Key responsibilities

• Manage high-volume phone and digital enquiries with professionalism and agility, delivering a consistent, high-quality customer experience across all touchpoints.
• Diagnose needs and triage customers to appropriate NCVO services or partners, identifying cross-selling opportunities and contributing to income targets.
• Maintain accurate, high-integrity CRM data to support insight and service innovation.
• Embed and utilise emerging AI tools to resolve routine queries efficiently.

This is an exciting opportunity for an ambitious, customer-focused professional who thrives in a fast-paced environment and wants to help shape the future of member engagement.

Your background

• Experience in a high-volume customer service, membership or contact centre environment.
• Strong communication skills, with confidence handling phone and digital enquiries professionally and efficiently.
• Proven ability to diagnose customer needs and triage or signpost to appropriate services.
• Commercial awareness, with experience identifying cross-selling or income-generating opportunities.
• Experience using digital and CRM systems, with a strong commitment to data accuracy and integrity.
• The ability to work at pace, manage competing priorities and maintain a consistently high-quality customer experience.

This is a great time to join an evolving team at NCVO and gives you the chance to experience member and customer engagement at a leading civil society organisation.

This role offers exposure across the organisation, opportunities to drive meaningful impact and the chance to contribute directly to our growth and influence.

About the team

Membership and Customer Services is a newly evolved team that exists to grow, connect and convene NCVO’s membership. The team acquires roughly 1,400 new members a year and offers care and support to retain 90% of its current 17K members.

We may close applications early if we receive a high volume of interest, so apply as soon as you can.

Why join us

With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference!

Some of NCVO’s great benefits include:

• 25 days’ annual leave (pro-rata for part-time staff), increasing based on years of service
• five days’ volunteering leave (pro rata for part-time staff)
• enhanced pay for maternity/adoption leave
• generous employer pension contribution of up to 8.5% of salary.

Find out more about the benefits of working at NCVO.

The Woodland Trust is looking for a Marketing and Communications Executive to help us coordinate and deliver effective multichannel audience led marketing communications to support key organisation strategies and objectives. 

The Role: 
•    You'll coordinate and deliver marketing and communication activity across a range of channels.
•    You’ll write clear briefs and progress communications from briefing to sign off.
•    You’ll provide budgetary and administration support including raising requisitions, managing purchase orders, setting up and supporting meeting delivery.
•    You’ll act as an adviser to internal stakeholders on how to best communication and engage with new and existing audiences. 
•    You’ll monitor and evaluate the results of communications and marketing activity.
•    You’ll recommend and implement improvements to systems, processes and sourcing.
•    This role is 18.75hrs part time - Fixed Term Contract until the end of September 2027.
•    This role includes a mix of working from home, at our main office in Grantham and occasional travel to remote locations around the UK.

The Candidate: 
•    You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
We are looking for candidates who have the following:
•    Experience of marketing and communications planning and delivery.
•    Knowledge of how to use data and insight to contribute to the evaluation or marketing activities.
•    Experience writing briefs that meet objectives and progress them through the process.
•    Be detail orientated with the ability to ensure systems are up to date and compliant.
•    Experience delivering communications and writing copy for a variety of different audiences and channels (direct mail, email, events, social, advertising and publications).
•    Strong communications skills with the ability to collaborate with internal and external stakeholders and build strong relationships.
•    Experience within finance processes including raising requestions and managing purchase orders. 
•    Strong organisation skills with the ability to manage your workload and prioritise.
•    A full UK driving licence or the ability to travel to remote locations across the UK.

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Generous Annual Leave - 25 days + bank holidays (pro rata for part time) 
•    Buy and Sell Annual Leave
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that you answer the Application Questions to show your relevant skills and passion for the role.
Even if you don't meet every requirement of the role, we would encourage you to apply.

Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams 25th March 2026.

Hours: 37.5 per week (Possibility of part-time and/or flexible working)

Salary: £26,000 FTE (Subject to ongoing upward pay review)

Department: Fundraising & Marketing

Location: 1 Northgate Road, Middlesbrough, TS5 5NW

The Community Fundraiser will drive ambitious growth in fundraising across the Teesside area, focusing on building community groups to deliver income, brand awareness and to maximise supporter engagement. Providing exceptional donor care to Teesside Hospice community supporters

At Teesside Hospice, we believe in making every moment count. Our team is dedicated to providing exceptional, specialist care and support to patients and their families during challenging times.

People are at our core. We offer a supportive environment with opportunities for professional growth and development and are always aiming for the highest standards and working environment. Our teams work positively together, collaborating to ensure our patients get the best care, and staff enjoy a fulfilling career knowing they make a real difference in people's lives.

Our values are Compassionate, Skilled, Accountable, Trustworthy and Principled - working here means being part of a community that focuses on empathy, respect and teamwork. We're there for everyone who needs us and are on a mission to change the way society and healthcare systems care for people.

Join us at Teesside Hospice and be part of a place where your skills and compassion can truly shine.

Closing date for applications is 17th March 2026, but we reserve the right to close the advert earlier if we have a high volume of applications.

Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace.

This role requires a DBS check. We will do this for you

• Job: Consultant: social media & brand (account manager equivalent)
• Start date: As soon as possible
• Type: Permanent, full time, hybrid 
• Salary: £35,000-40,000
• Deadline for applications: Sunday 29th March, 11pm

Background

We’re a team of strategists who shape and disrupt policy narratives.

Cast from Clay is a communications consultancy for those who work on policy change. Most good ideas in the world of policy never make it to the desk of a decision maker. That’s where we come in. We help clients figure out what to say, to whom, and how. We treat brand as a strategic tool, giving complex ideas the focus and intention they need to land with the right audience.

The job

The Consultant: social media & brand (account manager equivalent) is a full-time, hybrid, permanent position at Cast from Clay. No two days are the same. As a team of 12+ based in the UK and Ukraine, we get involved in everything. You could be researching, planning and writing social media content, crafting brand strategies, developing creative concepts, or managing client relationships.

We’re not expecting you to come in and lead client accounts from day one, but over time, our goal is to coach you into a place where you can. What we do expect is for you to lead the execution. We are looking for someone who can take a project brief and run with it. You need to be able to deliver high-quality work on time with little hand-holding, becoming the person the client calls when they need to know a job will get done.

We’re looking for someone who is intellectually curious. If you love exploring ideas, their impact on the world, and understanding how people relate to them, you’ll fit right in. Importantly, we’re looking for someone who wants to learn and grow, who is hungry for career progression, and who gets a kick out of working hard and doing amazing things.

What we are looking for: 

You will have: 

• At least 3 years experience in a communications agency, in-house and/or in a communications-related role.

• A strong understanding of how social platforms work. You will be familiar with audience engagement, community management, and platform algorithms.

• Experience of setting up and managing organic and paid campaigns (social/PPC). You can track performance, interpret metrics, and use data to refine the approach.

• The ability to write high-quality content tailored to distinct brand voices. You are a storyteller who can translate technical, jargon-heavy topics into compelling narratives.

• Strong interpersonal skills and the confidence to manage client expectations and offer constructive pushback when necessary.

• Excellent attention to detail, diligent and proactive. You can manage multiple deadlines and projects simultaneously. 

It’s a bonus if you have: 

• Knowledge and understanding of the components of a brand strategy.

• Basic design understanding to assist the team with creative concepts, help visualise ideas during the development process, and enjoy collaborating with designers on visual execution.

If you feel like you don’t meet 100% of the criteria, please don’t let that stop you. If you love the sound of this role and have a strong foundation in social media and writing, we would love to hear from you.

What we offer

We offer a competitive benefits package for all our positions, including enhanced parental leave, sabbaticals, and training budgets.

• Office: we work from our offices in Vauxhall on Tuesdays and Thursdays. You’re welcome to use the office more frequently than that if you wish.

• Home office allowance: we’ll make a £150 contribution towards kitting out your home workspace.

• Flexible working: tell us how you work best and we’ll do what we can to make it happen – including if you want to spend time working from abroad.

• Monthly team socials: we like spending time together so every few weeks we come up with ideas for things to do together. That’s included board games over pizza, ice skating, movie nights, playing a VR game together and going on llama safari at our local city farm.

• Training: you’ll get up to £1,000 annual training budget to spend on your professional development. 

• Pension: we will pay 5% of your salary, matching the 5% you pay, to make a total of 10% annual contributions.

• Holidays: we offer 25 days holiday per year, plus bank holidays, and we close the office over Christmas.

Interested?

If this sounds like you, please send us: 

1. Up to 250 words on a campaign you have worked on and why you are proud of it.

2. Your CV (no more than 2 pages).

Some things to bear in mind:

1. We expect to receive a lot of applications to this role. If you want to stand out, include a (logical) reference to Cast from Clay in your CV.

2. We don’t mind you using generative AI to help you wordsmith your submission, but if you use AI - and we can tell - we’ll disregard your application. 

Things to note

• You need to have permission to work in the U.K. already - we cannot sponsor visas for this role.

• We are an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, class, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Tibet Relief Fund has worked for over six decades alongside Tibetan communities to build sustainable futures through education, healthcare, community development and empowerment. Today, our work extends across India, Nepal and Tibet, partnering with grassroots organisations to support schools, medical centres, elderly care, youth development and cultural preservation — giving dignity, opportunity and hope where it is needed most.

Our Sponsorship Programme sits at the heart of this mission. What began in the 1960s supporting children who had fled with their families after 1959 now provides stability, education and care to children, elders, monks, nuns and university students across India and Nepal. These long-term connections between supporters in the UK and individuals in exile bring real lives within reach of a brighter future.

Our Mission
Tibet Relief Fund works to empower Tibetans to build sustainable communities and better futures through education and innovative, practical grassroots initiatives.

Our Vision
A world where Tibetans can live and work with equality and security, and celebrate their rich culture and traditions.

At Tibet Relief Fund, sponsorship is far more than a donation — it is a lifeline that connects people, cultures and futures. This role is central to ensuring those connections remain meaningful, well-managed and trusted.

Purpose of the Role
To lead the effective, compassionate and compliant delivery of Tibet Relief Fund’s Sponsorship Programme, ensuring high-quality supporter care, strong overseas partnerships and robust administrative and financial management.

Key Responsibilities

1. Supporter Care & Communications

• Deliver high-quality, personalised supporter care via email, phone, post and in person

• Manage communication between sponsors and sponsored individuals, ensuring exchanges are appropriate and safeguarding compliant

• Support sponsor recruitment, onboarding and retention

• Organise and oversee the annual exchange of letters and updates

• Produce engaging sponsor communications and case studies based on partner information
   

2. Programme Administration & Data Management

• Maintain accurate sponsorship records and ensure the integrity of the CRM database

• Safeguard personal and financial data in line with data protection requirements

• Maintain a pool of potential sponsorship candidates

• Acquire and manage updates from partner organisations, including reports and photographs

3. Financial Coordination

• Reconcile sponsorship payments in collaboration with the Accounts Manager

• Monitor renewals and follow up with sponsors in a timely manner

• Support the accurate processing of sponsorship-related grants to partner organisations

4. Partnership & Reporting

• Build and maintain effective working relationships with partner organisations in India and Nepal

• Confirm sponsorship and grant details with overseas partners

• Provide regular sponsorship programme updates and reports to the Charity Manager

• Contribute to improving processes and sharing best practice

5. Safeguarding & Compliance

• Promote and safeguard the welfare of sponsored children and adults at risk

• Ensure all communications and processes align with TRF’s Safeguarding Policy

• Uphold confidentiality and professional boundaries at all times

General Responsibilities

• Uphold the charity’s Mission and Vision in all interactions

• Contribute to team meetings, planning and organisational development

• Meet agreed performance standards and objectives

• Demonstrate commitment to diversity, inclusion and wellbeing

• Undertake additional duties appropriate to the role

Person Specification

Essential

• Excellent written and verbal English

• Strong communication and interpersonal skills

• Experience delivering high-quality customer or supporter care

• Excellent administrative and organisational ability

• Experience using CRM databases

• Confident using word processing and spreadsheet software

• Strong time management and prioritisation skills

• Good numeracy skills

• Ability to work independently and collaboratively

Desirable

• Experience working in the charity sector

• Knowledge of Tibet and Tibetan communities in exile

• Experience of hybrid working

• Familiarity with Google Workspace

Diversity & Safeguarding

Tibet Relief Fund is committed to equality of opportunity and values diversity in employment, career development and organisational leadership. We believe diverse perspectives strengthen our work and impact.

We are also committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff are expected to share this commitment. Recruitment will be conducted in line with our Safeguarding Policy.

How to Apply

Please submit your CV and a covering letter (maximum 400 words) outlining your core skills and suitability for the role.

Applicants must have the right to work in the UK. Please note that Tibet Relief Fund is unable to sponsor visas for this role

Our client is the leading provider of mental health services in Birmingham and the West Midlands. Their Vision is “Better Mental Health for All” and their values of Respect, Partnerships, Recovery, Wellbeing and Prevention are at the heart of what they deliver. They have a well-earned reputation for excelling in quality delivery and plays a key role in supporting and influencing the wider mental health system across the city.

The Vulnerable Adults service (VAS) consists of two branches - Lead Worker and Supported Accommodation. These sister services work in close partnership to provide consistent, flexible support across Birmingham 365 days a year from 9AM-9PM.

Our client believes in empowering citizens to have a voice in the delivery of their support and to be active in their communities and in the organisation. They have client involvement at every level of decision-making.

Our client has a opportunity for an approachable and communicative individual to work with clients in a holistic person-centred way to build independence, community networks and improve quality of life. You will work with people experiencing a variety of mental health conditions, including individuals with dual diagnosis, complex needs and challenging behaviour and will ensure that they feel supported, as the embark on their journey to improve their wellbeing and build interdependence. It takes a village to help them grow, so you will be there to ensure that they engage in their community and build social networks. You will encourage them to constantly improve their physical and mental wellbeing, by attending relevant appointments and ensure access to health services. It is more than that too, it is also about helping them with finances, reducing debt, and understanding the importance of budgeting, as well as finding new skills through employment or education. You will work closely with each individual, reviewing personalised support plans and maintaining relevant assessment documentation, identifying any new barriers or changes in their circumstances that may have an impact on the achievement of their goals.

With experience of working in the mental health field, you will demonstrate a good understanding of the obstacles that can be faced and how to overcome them to reach certain goals. You will be able to empathise with the daily struggles that people face and will have a commitment to user involvement and empowerment. As an ambassador for our client, you will share their values and ethos, as you deliver each support plan and remain focused on the end result.

This is a challenging yet rewarding role; one where you can be confident that you are making a difference in someone’s life and positively impacting individual growth.

Staff benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling, a cycle to work scheme, and a comprehensive training programme.

Our client is extremely proud to have a diverse workforce that is reflective of the communities that they work with. They strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich their teams. They are also committed to changing the ethnic diversity of their management team and particularly encourage applicants from minority communities to apply for this role.

Their people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.

Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.

The closing date for applications is Sunday 22nd March 2026

Interviews will be held on Tuesday 31st March and Thursday 2nd April 2026

Role: Marketing & Communications Officer
Hours: 37 hours per week
Contract: Permanent
Salary: £28,172 per annum (subject to the outcome of a formal job evaluation process currently being undertaken)
Closing date: 9am Monday 16 March 2026

Wigan & Leigh Hospice is a wonderful place to work. Our staff are our greatest asset providing the very highest standard of care. All our teams are all part of the Hospice team: working together to make the Hospice the best it can be. We have achieved Outstanding in the last CQC inspection. Our values: Compassion, Accessibility, Respect, Excellence, are at the heart of everything we do.

We are proud to offer a wide range of benefits, including:

· A warm and welcoming working environment,

· 35 days annual leave inclusive of bank holidays, increasing with length of service,

· Salary sacrifice pension scheme,

· Free car parking,

· Subsidised lunches,

· Cycle to Work Scheme,

· Shopping, leisure and holiday discounts,

· On demand GP,

· Westfield Health - Health Cash Plan,

· Life Assurance,

· A range of Wellbeing initiatives.

The available role
An exciting opportunity has arisen to join our hospice as a Marketing & Communications Officer. You’ll play a key role in sharing the hospice’s work with the people who matter most – our patients and those closest to them, our supporters, volunteers and staff. You’ll use a range of digital and traditional channels to tell powerful stories, promote our services and strengthen our connection with the community.

What are we looking for?:

· A creative digital communicator who knows how to use a range of channels and tools - including CMS platforms and design software to reach and engage different audiences.

· An innovator who enjoys developing new ideas, experimenting with fresh approaches and investing in their own professional development.

· A collaborative team player who will work closely with colleagues across the hospice to support their communications needs.

· A values‑driven individual who embodies our hospice values of Compassion, Accessibility, Respect and Excellence.

This is a hands‑on, creative role. You’ll plan and produce engaging social media content, manage social media and online enquiries, design digital and printed materials, maintain our website and create high‑quality video content. You’ll also work closely with supporters, patients and families to capture meaningful stories that bring our work to life, and you’ll support the development of our internal and external communications using insight and analytics to improve our reach.

This is a full time role working 37 hours per week, on a salary of £28,172 (subject to the outcome of a formal job evaluation process currently being undertaken).

This role will involve having some flexibility to work occasional evenings and weekends. When this is the case, notice will be given and time given off in lieu.

How to apply
To apply for this role, please send your CV and a covering letter demonstrating how you meet the criteria set out in the Person Specification.

The deadline for applications is 9am on Monday 16 March. Interviews will be held on Wednesday 25 March at Wigan & Leigh Hospice, Kildare Street, Hindley.

If you have not heard from us within two weeks after the closing date, this will mean you have been unsuccessful this time.

Please note this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.

Successful appointments will be subject to a Disclosure and Barring Services Check (DBS) check.

About us
Wigan and Leigh Hospice is a well-established charity which has been operating since 1983. We provide a wide range of palliative care services to people with advancing life-limiting illnesses of any diagnosis and to those people important to them. The support we offer is tailored to meet individuals’ physical, social, spiritual and emotional needs. 

We are committed to protect the privacy and security of your personal information. To see how we do this please visit our website and read our “Role Applicants Data Protection Compliance Statement (Privacy Notice)”.

In this 12‑month pilot, delivered in partnership with the NHS and East Midlands Cancer Alliance, you’ll work directly with underserved communities to:

• Increase cancer screening uptake through personalised, culturally competent support.
• Deliver community education and awareness activities focused on recognising cancer symptoms and understanding screening programmes.
• Build strong partnerships with GP practices, Primary Care Networks and local voluntary sector organisations.

What you’ll do:
✔ Support people facing cultural, practical or emotional barriers to screening.
✔ Deliver outreach sessions and community events across Nottingham.
✔ Record outcomes, gather insights and contribute to shaping future cancer services

Make a real difference to people’s lives and help transform cancer outcomes in Nottingham.

For a detailed job description and person specification and how to apply, please visit our website: Self Help UK/Recruitment  

Please Note: All interviews are in person at our Nottingham office or online by arrangement only

#cancer #healthequity #communityengagement #NHS #NottinghamJobs #CharityJob

We are looking to appoint support workers to provide an inclusive, welcoming and supportive environment for our autistic members.

Working under the supervision of Programme Delivery Managers and Supervisors, key responsibilities include: 

• Programme support and activity delivery of activities for members at our clubs during term time and school holiday activities.

• Supporting members with their engagement and development in activities, both educationally and socially. 

• We are especially interested in recruiting those who have experience with facilitating sporting activities with children and young adults.

This role is ideal for someone looking for flexible work.

When shifts are available, they will be on Mondays, Thursdays and/or Friday late afternoons and evenings, so you would need to be available at these times during term time. 

Salary Band: £ 13.85 per hour 

Contract Type: Casual worker contract

Working Pattern: Must be available to work some or all the following times during term time: Mondays 4.15pm - 7.15 pm, 7pm – 9.30pm; Thursdays 4pm–7pm; Fridays 4pm–7pm and 6.45pm–10pm. 

Location: Mondays West Wickham, Thursday and Fridays Orpington. 

About you 
You are creative and adaptable with strong problem-solving skills. You are self-motivated, able to take initiative and have good interpersonal skills.You will have experience of working with young people, particularly those who are vulnerable, or have special needs. 

You are also someone who shares our way of working: 

Committed – We are committed to CASPA’s mission and our work. 

Learning – We share knowledge, learn from others to grow our skills, and support others to grow. 

Proactive – We take action, problem solve and “muck in” where needed. 

Organised – We plan and manage our time, tasks and responsibilities. 

Optimistic – We think positively, encourage fun, and promote autistic Pride. 

We are an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. 

We are keen to attract those with lived experience of autism. We encourage applications from individuals of all backgrounds, including ethnicity, religion, gender identity, sexual orientation, age and disability. 

About us: Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and ‘rehearse’ for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse.

About the role: We have been appointed as the secretariat of an Expert Reference Group (ERG) comprising a network of organisations in the London-wide violence against women and girls (VAWG) sector. The ERG supports the Mayor’s Office for Policing and Crime (MOPAC) with its delivery of the Mayor’s VAWG strategy.

As the secretariat for the ERG, we will ensure that the VAWG sector is fully involved in MOPAC’s VAWG-related work. We will convene regular meetings and other opportunities for ERG members to raise, discuss and escalate to MOPAC relevant issues affecting the VAWG sector, ensure the needs of victim-survivors of VAWG are represented, and bring together the shared expertise and knowledge of the VAWG sector to provide expert insight to MOPAC’s VAWG-related work.  

We are looking for a partner network coordinator to coordinate the operations of the ERG; support the partner network manager in liaising with MOPAC, the VAWG Board, and other key stakeholders; and ensure that the needs of both the VAWG sector and MOPAC are appropriately managed and represented through the ERG. The coordinator will work closely with the partner network manager, who will have overall responsibility for the operations of the ERG.

Key responsibilities: The main responsibilities of this role are:

• Coordinating and delivering all the activities of the ERG, ensuring timely and accurate communication of information between members
• Supporting the manager to strengthen relationships with all relevant stakeholders, in particular within MOPAC and organisations in the VAWG sector
• Supporting the manager with the recruitment of ERG members and ensuing all members are fully engaged and supported in the their roles in the ERG

Inclusion London is a leading disability equality organisation run by and for Deaf and Disabled people. We have built a national reputation for effective policy and campaign work and for providing innovative business and organisational support to local Deaf and Disabled people’s organisations (DDPOs) in London. Our mission is nothing less than full equality and inclusion for Deaf and Disabled people, with our communities leading the change we need to see.

About the roles

We have two exciting junior level positions for people who want to build a career in policy and campaigns. You will play a vital role in promoting Deaf and Disabled people’s rights to local and national decision-makers and raising awareness of the structural inequalities facing the Deaf and Disabled community in London and the UK.

You will be eager to support DDPOs to secure policy change at local and national government levels. You will do this by analysing national and local policy developments that affect Deaf and Disabled people’s lives, gathering evidence, drafting policy papers and briefings, and coordinating DDPOs to work together to design and implement influencing strategies.

One of the two new roles will focus on our campaigns for an adequate standard of living for all Deaf and Disabled Londoners, and one will work on our campaign to secure affordable accessible housing in the capital.

You will receive regular support from colleagues to develop your knowledge and skills across a range of policy areas.

About you

• Are you passionate about social justice and promoting Deaf and Disabled people’s rights?
• Do you have experience of working in policy or producing social policy research and analysis, whether through work, activism, or academia? Do you have good campaigning and influencing skills that you want to develop and use to bring about tangible social change?

Then this job might be for you! You can be a recent graduate, someone who is looking for a career change, or someone who wants to build on their existing policy skills. This job will give you the chance to work across a range of policy and campaigning disciplines, including media, activism, lobbying, research, and peer support, to make a real difference to the lives of thousands of Deaf and Disabled people in London and the rest of England.

IL is committed to equality, diversity and human rights. As a DDPO, we welcome applications from all Deaf and Disabled people, especially those from Black and racially minoritised communities and the LGBTQI+ community.

What we offer

We know our organisation flourishes because of our committed staff. We value initiative and will encourage and support you to develop your talents and skills, including accessing relevant training. You will learn a lot on the job and will be supported by senior colleagues to develop your skills. We provide a flexible working environment to enable our employees to enhance their personal and professional development.

We support flexible/homeworking with a mix of home and office at our fully accessible office in Vauxhall.

To apply

Please click on the Redirect to recruiter tab which will guide you to our webiste for more information including BSL videos of all the contents of this recruitment.

Closing date for applications: 5pm, Sunday 15 March 2026

Candidates invited to interview will be informed by: Thursday 19 March 2026

Interviews will take place in person on: Thursday 26 and Friday 27 March 2026

Please note: This role is for residents of the UK with permanent right to work status.

High Trees are seeking an experienced and data-driven Monitoring, Evaluation and Learning Lead, with strong project management skills. You will be joining us at an exciting time as High Trees continues to grow the scale and reach of our work. This role is central to creating an evidence-based culture and embedding ongoing monitoring and evaluation cycles to understand the impact of our work.

Working across the organisation, you will need to be confident across a range of approaches to monitoring and evaluation and be able to assess and determine appropriate methods, dependent on context. You will be highly proficient in collecting and analysing quantitative and qualitative data and have experience in developing impact frameworks, including theory of change, outcomes, and indicators. As the Monitoring, Evaluation and Learning Lead, you will have oversight of monitoring systems and processes ensuring that impact data collected is to a high standard across the organisation and our partnerships.

Collaboration with colleagues is an essential part of this role and you will enjoy working with others and be a valued partner, peer and colleague. Supporting the Head of Community Research and Impact, you will actively contribute to ensuring our impact plan is effectively embedded within key strategic areas. You will need to be highly responsive to the needs of colleagues, partners and funders and be able to provide practical solutions for a range of situations.

You will need to be detailed orientated but motivated by how data and learning can be turned into impactful stories of change. You will also be a strong communicator: experienced in facilitation, an engaging presenter, and a compelling writer, able to frame and share our impact with a range of audiences. You will have the ability to see the bigger picture, at the same time as being on top of the detail – and value both in equal measures!

Employee benefits 

• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days) 

• Enhanced maternity/paternity/adoption leave after 2 years’ service 

• Save money off a new bike with the Cycle to Work scheme 

• Up to 7% contribution to the staff pension scheme 

• 24/7 Employee Support Line 

• Clear pay structure with yearly increments (based on performance) 

• Annual Staff away day 

• Premium eye-care vouchers through Specsavers and season ticket loans 

• Regular team lunches and generous supplies of office breakfast and snacks! 

Administration Officer - 14 hours per week – remote working.
Salary Scale £23,000 - £27,000 (pro rata)

A wonderful opportunity has arisen to join our small, passionate team. We are looking for a self-motivated individual who can commit to the Charitable Objectives of this Christian Charity. We are looking for a self‑motivated individual who is committed to the charitable objectives and Christian ethos of ICC.  This role has direct responsibility for day-to-day administration of the ICC UK remote office, including general donor and office support, as well as managing and maintaining the ICC UK Storage Facility.

A desirable part of the role includes supporting financial administration and reporting tasks. Knowledge of financial systems like Xero or Sage,  Direct  Debit management and Gift  Aid.

This is an exciting part-time role with a Charity caring for children and families with disabilities in China. International China Concern (ICC) has been established for over 30 years and the UK National Office is looking forward to our next phase of growth.

A Genuine Occupational Requirement (GOR) exists for the post-holder to be a practising Christian in accordance with the Equality Act 2010.

Main Responsibilities:

Office & Administrative Operations

• Manage day‑to‑day office operations to ensure a welcoming, efficient, and well‑organised working environment.

• Oversee office supplies, equipment, stationery orders, and relationships with vendors.

• Maintain digital and physical filing systems, ensuring documents are stored securely and are easy to locate.

• Support onboarding and practical arrangements for new staff, volunteers, and interns.

• Point of contact and responsible for maintaining the ICC UK Storage Facility. (Currently situated in Newcastle upon Tyne)

Executive & Team Support

• Provide administrative support to the Executive Director and wider leadership team, including diary coordination, travel booking, meeting preparation, and expense processing.

• Assist in preparing board papers, agendas, minutes, and follow‑up actions for ICC UK Board and sub‑committee meetings.

• Support internal communication by ensuring timely circulation of updates, documents, and scheduled reminders.

Finance & Compliance Support

• Assist with routine finance administration, including invoice processing, receipts collation, card reconciliation, and liaising with the ICC UK finance team as needed.

• Maintain accurate records for compliance, audits, safeguarding training, and policy renewals.

• Support contract and lease administration (e.g., office lease, supplier agreements, insurance renewals).

Event & Travel Coordination

• Coordinate logistics for UK events, training days, team gatherings, and visits from international colleagues.

• Manage bookings, venue arrangements, hospitality, travel itineraries, and attendee communications.

• Support international travel preparation, including documentation, itinerary organisation, and expense tracking.

Communications & Public-Facing Support

• Serve as a friendly first point of contact for enquiries via email, phone, and the ICC UK office address.

• Assist with maintaining contact databases and ensuring GDPR‑compliant data handling.

Systems & Organisation

• Maintain shared calendars, organisational systems, and internal workflows to ensure alignment across the team.

• Help ensure consistency of templates, branding, and standard documents across ICC UK.

General Duties

• Uphold ICC’s mission, values, and commitment to hospitality, clarity, and servant‑hearted support.

• Undertake other reasonable administrative tasks as required to support the smooth running of ICC UK and its partnership with ICC International.
   

Deadline for applications: 16th March 2026

Reg Charity No 1164736

ICC acknowledges our duty of care to safeguard, protect and promote the welfare of children. As such we are committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice requirements. Training will be provided where needed to ensure ICC’s policies and procedures on Safeguarding are adhered to.

The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment.

The offer of a permanent contract of employment will be subject to references and a 6 month probation period. 

Who We Are

Amna envisions a world where refugees have the power to shape their own futures, unbounded by the impact of trauma, conflict and displacement. We are a refugee-led organisation working to expand mental health support and community-led psychosocial services for communities affected by conflict and displacement, giving them the tools to heal, rebuild resilience, and rediscover joy and belonging.

Our approach is simple and evidence-based, developed in partnership with refugees and psychosocial experts. We work globally to fund, train, and empower frontline organisations and humanitarian workers to deliver trauma and identity-informed care to those affected by displacement. By fostering safe spaces for healing and offering creative and cultural tools and practices, we aim to break the cycle of intergenerational trauma and create lasting change.

Since 2016, Amna has directly supported over 76,000 individuals, including children, youth, and adults trained over 3,600 facilitators from 720 organisations across 23 countries to deliver trauma- and identity-informed care. Our programs have indirectly impacted the lives of over 2 million displaced people, helping them find strength and hope in the face of adversity.

At Amna, we believe in the power of community, healing, and hope because every refugee deserves the chance to reclaim their future.

Safeguarding

We take a proactive approach to safeguarding, embedding care, accountability, and protection into everything we do. Safeguarding is a shared responsibility. We expect all staff to adhere to ethical safeguarding principles, follow Amna’s Safeguarding Policy, and integrate safeguarding into daily work.

How Will You Make a Difference?

At Amna, finance is about more than compliance; it is about trust, care, and accountability.

As Finance & Compliance Officer, you will help ensure that our resources are managed responsibly so programmes can deliver meaningful impact. Your work will provide the stability and transparency that colleagues, partners, trustees, and donors rely on.

You will:

• Maintain accurate and reliable financial records that build confidence in our work

. • Support clear, proportionate controls that protect the organisation while remaining practical and enabling.

• Work collaboratively with colleagues, explaining financial information in accessible and respectful ways.

• Help strengthen systems and processes to support a positive, accountable culture.

Through integrity, attention to detail, and a calm, solutions-focused approach, you will play a vital role in sustaining Amna’s mission and values.

The Finance & Compliance Officer will typically report to Finance Manager.

Responsibilities include:

Financial Management & Accounting (UK charity context)

• Maintain accurate and up-to-date financial records in line with UK charity good practice and organisational financial policies.

• Manage the general ledger, including accounts payable, accounts receivable, payroll journals, and bank transactions.

• Process payments in a timely manner to internal and external stakeholders (team members, suppliers, partners, consultants), ensuring appropriate approvals, documentation, and compliance with delegated authority.

• Record and monitor income and expenditure, ensuring accurate project coding and fund allocation.

• Prepare monthly journals including accruals, prepayments, deferred income and inter-fund adjustments.

• Perform monthly bank reconciliations and full balance sheet reconciliations, ensuring all control accounts are supported.

• Raise and process invoices where required (including consultant invoicing), and coordinate internal approval workflows for payment processing.

• Maintain and regularly update the medical insurance tracker and supplier payment tracker.

• Monitor and follow up on partnership (sub-grantee) agreements and payments, as well as programme consultancy trackers, ensuring financial accuracy and completeness.

• Support cashflow monitoring and short-term/medium-term cash forecasting; flag risks and timing issues proactively.

• Integrate monthly payroll journals into the accounting system and reconcile payroll control accounts.

• Support VAT preparation work and provide documentation for advisors

• Maintain and reconcile the fixed asset register.

Budgeting, Forecasting & Project Finance

• Support the Finance Manager with the preparation of annual organisational budgets and project budgets, including proposal costings and budget revisions as needed.

• Support with the preparation of management reporting packs for budget holders (actual vs budget vs forecast), with variance analysis and explanatory commentary.

• Support cross-departmental budget coordination to ensure compliance with donor agreements and funding conditions.

• Maintain and support the Finance Manager with project budget monitoring tools and monthly reforecasting, including burn rate analysis and scenario modelling.

• Assist the Finance manager in producing periodic financial reports for budget holders, including actuals vs budget vs forecast and key explanatory notes.

Compliance, Controls and Reporting

• Support compliance with internal financial controls, donor requirements, and UK charity regulatory obligations (including reporting to the Charity Commission).

• Assist in the preparation of monthly management accounts and financial analysis.

• Prepare year-end schedules and audit files in support of statutory accounts preparation under Charity SORP.

• Support the Finance Manager and external auditors during year-end and audit processes.

• Maintain a robust digital audit trail of financial documentation (contracts, invoices, approvals, grant agreements, timesheets and expenses).

• Identify internal control weaknesses and recommend proportionate process improvements across purchasing, expenses, consultancy contracting and sub-grant management.

• Support in preparation of donors’ reports ensuring compliance to donors’ rules.

• Assist with preparation of schedules for statutory accounts and audit, Support year-end close activities, Payroll, HR Finance & Treasury:

• Support end-to-end payroll processing, including payroll payments, PAYE, National Insurance and pension reconciliations.

• Maintain payroll records in compliance with HMRC requirements.

• Support banking administration including mandates, online banking platforms and payment authorisations.

• Assist with treasury tasks: cash monitoring, payment scheduling, and ensuring sufficient liquidity for operational needs. Capacity Building and Internal Support:

• Provide guidance to staff on financial procedures and processes.

• Contribute to strengthening financial awareness and accountability across teams.

• Assist with training staff on financial processes, tools, and systems. Cover & Additional Responsibilities:

• Provide operational cover for the Finance Manager within delegated authority during periods of absence.

• Undertake additional finance and compliance responsibilities as required.

• Proactively identify financial risks and recommend improvements to strengthen governance and financial resilience.

Qualifications and Experience:

Essential:

• University degree in Finance, Accounting, Economics, or related field.

• 3+ years’ experience in a finance officer (or equivalent) role with strong knowledge of accounting principles, financial controls, and maintaining audit trails.

• Experience using accounting software (Xero highly desirable), plus strong Excel skills (pivot tables, lookups, basic data validation).

• Excellent knowledge of UK accounting standards, VAT treatment, and compliance requirements within a UK charity context.

• Strong numerical and analytical skills with excellent attention to detail.

• Experience preparing or supporting:

o monthly management accounts (journals, bank recs, balance sheet recs),

o cashflow monitoring and forecasting,

o project budgets and donor/project financial reporting.

• Ability to work independently, manage deadlines, and prioritise tasks.

• High level of integrity, discretion, and confidentiality.

• Excellent written and verbal communication skills in English.

• Eligibility to work in UK.

Desirable:

• Experience working in the humanitarian sector and UK Charity.

• Experience with donor-funded projects and grant reporting.

• Exposure to UK charity finance or SORP standards.

• Experience supporting payroll, pension, and PAYE record-keeping.

• Experience in multicultural or mission-driven environments.

Skills and Behaviors:

• Curiosity and continuous learning: eager to understand how systems work, ask thoughtful questions, and develop new skills. Able to share knowledge and support colleagues in building financial understanding.

• Problem-solving and sound judgement: able to analyse issues, consider options, and respond proportionately to unexpected challenges.

• Attention to detail and accuracy: committed to high standards in financial records, controls, and documentation.

• Collaboration and teamwork: works constructively with colleagues across teams, sharing information and supporting common goals.

• Adaptability and flexibility: comfortable responding to changing priorities in a growing organisation while maintaining professional standards.

• Cultural sensitivity and inclusivity: able to work respectfully and effectively across diverse contexts and perspectives.

• Accountability and integrity: takes responsibility for work, respects confidentiality, and follows organisational processes and governance requirements.

• Proactive and responsive: able to act with appropriate urgency when issues arise and provide practical solutions.

• Clear communication: explains financial information in accessible language and supports understanding among non-finance colleagues.

Benefits:

➢ See our wellbeing strategy through this link.

Work Location and Environment

This role is a hybrid job opportunity, and open to applicants in London, UK. Amna offers a hybrid working environment to its employees allowing for a blend of remote and in-person work. Please note that the nature of working environment and hybrid schedule may be adjusted as per the organisation’s evolving needs.

Remuneration Package

At Amna we are committed to attracting and retaining top talent by offering competitive compensation and benefit packages. We believe in rewarding talent and expertise at a level that corresponds with the local market conditions, ensuring that all our team members are fairly compensated for their skills and contributions.

Commitment to Diversity, Equity, and Inclusion

Amna is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents.

As an equal opportunity employer, we do not discriminate on the basis of race, religion, color, ethnicity, sex, gender, sexual orientation, age, marital status or disabilities status.

Applications are strongly encouraged from people with lived experience as refugees or displacement.