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About the Lake District Calvert Trust
The Lake District Calvert Trust is one of the UK's leading accessible outdoor adventure charities. We challenge disability through outdoor activities, helping people build confidence, independence and personal achievement while experiencing the beauty of the Lake District.
Through our residential adventure centre, Calvert Lakes, and our accessible riding centre, Calvert Stables, we provide life-changing opportunities for disabled people, their friends and families. Every year, we support people to overcome barriers, try new experiences and achieve more than they thought possible.
As a charity, we are ambitious about our future and passionate about ensuring that adventure is accessible to everyone.
About the Role
This is an exciting opportunity to join our fundraising team and play a key role in growing income through corporate partnerships and fundraising events.
Reporting to the Head of Income Generation, you will help deliver our income generation strategy by identifying and securing new supporters, developing strong business relationships and creating engaging fundraising opportunities that inspire people to support our work.
Every partnership you build and every event you deliver will help more disabled people access life-changing outdoor adventures.
Working Pattern: Hybrid working is available, with an expectation of a minimum of two days per week on-site at our Lake District base. Occasional evening and weekend working will be required to support events and partner engagement.
Key Responsibilities
About You
We are looking for a motivated and relationship-focused fundraiser with experience in fundraising, partnerships, business development or account management.
You will bring excellent communication and networking skills, confidence working with external stakeholders and the ability to manage multiple projects and priorities. Most importantly, you'll be passionate about helping disabled people access opportunities that transform lives.
Why Join Us?
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Your role
We are seeking a Finance & Operations Leader to lead Design for Good’s finance, operations and organisational effectiveness, combining strategic thinking with hands-on delivery.
Reporting directly to the Managing Director (MD), you will lead the organisation’s core finance, operational and enabling functions, ensuring we have the financial and operational infrastructure, people systems and governance frameworks needed to deliver our mission.
This is a hands-on senior leadership role, suited to someone who is both strategically minded and operationally confident — a collaborative leader who can lead suppliers, strengthen systems and financial processes, and take ownership of day-to-day operational delivery in a growing global charity.
Key Responsibilities
Financial leadership, planning and sustainability
● Support the MD in developing the annual organisational budget and take overall responsibility for financial performance, controls and processes.
● Work closely with the external accountants to ensure timely and accurate management accounts, annual accounts, financial reports, forecasts reporting for the MD, Board and Finance Committee.
● Take ownership of cash-flow forecasting, reserves management, financial planning and financial controls to support the organisation’s long-term financial sustainability.
● Ensure compliance with Charity Commission requirements, Companies House requirements (for any trading subsidiary) and charity SORP accounting standards.
● Lead the annual independent examination process and manage relationships with external auditors/examiners and other financial advisers.
● Oversee payroll, pensions, VAT returns and day-to-day financial administration, working closely with the external accounts team.
● Oversee restricted fund accounting, ensuring accurate tracking of grant expenditure, compliance with funder requirements and timely financial reporting.
Operations, systems and organisational effectiveness
● Lead and strengthen the organisation’s operational infrastructure, ensuring systems, processes and ways of working are effective, efficient and fit for purpose.
● Maintain an overall organisational plan, coordinating priorities, timelines and dependencies across the organisation.
● Identify and implement opportunities to improve organisational systems, operational processes and internal coordination to strengthen effectiveness and support sustainable growth.
● Oversee the day-to-day running of the organisation, including office management, IT systems, supplier contracts and operational compliance.
● Ensure the organisation’s IT and digital systems effectively support current and future organisational needs, including identifying and implementing opportunities for AI to improve efficiency and support organisational goals.
● Lead procurement and contract management, ensuring value for money, appropriate controls and effective supplier relationships.
● Lead financial and operational planning for key organisational activities, including the logistics and delivery of major events.
● Oversee joiner and leaver processes, ensuring a consistent, compliant and effective experience and that all required processes are correctly followed.
Governance, risk & compliance
● Lead the management, monitoring and reporting of the organisational risk register, ensuring key risks are actively managed and appropriately reported to the Board and relevant sub-committees.
● Ensure compliance with relevant legislation and regulatory requirements, including employment law, GDPR, health and safety and charity law.
● Act as the organisational lead for data protection, ensuring effective and compliant data protection practices across the organisation.
● Provide the Company Secretary function, including preparing Board papers and minutes, supporting the administration of the Finance and Risk Committees, and maintaining statutory registers and records.
● Work closely with the Chairs of the Finance and Risk Committees to support effective Board oversight of financial, operational and organisational risks.
● Ensure organisational policies are kept up to date, appropriately reviewed and approved by the Trustees.
Key Requirements
● Demonstrable experience in a senior finance and operations leadership role within a charity, not-for-profit, public or values-led organisation.
● Strong experience leading organisational operations and enabling functions, including finance, governance, compliance, IT and organisational infrastructure.
● Strong financial management experience, including budgeting, forecasting, management accounting, financial controls, audit processes and financial planning.
● Experience contributing to organisational strategy, operational planning and decision-making as part of a senior leadership team.
● Good understanding of governance, organisational risk management and regulatory compliance within a charity or not-for-profit environment.
● Experience working in a fast-paced environment, managing competing priorities, complexity and operational risk while maintaining a high standard of delivery.
Preferred Skills and qualifications
● At least 5 years’ experience in a managerial finance and/or operations role.
● Ability to operate confidently at both strategic and operational levels, balancing long-term organisational planning with hands-on delivery and problem-solving.
● Strong financial and analytical skills, with the ability to interpret, present and communicate financial information clearly to non-finance audiences, including Boards and senior leadership teams.
● Ability to influence, advise and support decision-making at senior leadership and Board level.
● Strong organisational and problem-solving skills, with the ability to strengthen systems, improve operational processes and enhance organisational effectiveness.
● Excellent interpersonal and relationship-building skills, with the ability to build trust and collaborate effectively across teams and with external stakeholders.
● Strong IT and digital systems skills, including experience with finance systems, CRM platforms and organisational technology tools.
● Ability to navigate complexity, manage organisational risk, exercise sound judgement and make sound decisions in a values-led environment.
● Excellent time-management and prioritisation skills, with the ability to manage multiple competing demands and deliver to deadlines.
Knowledge & Understanding
● Good understanding of charity finance, governance and regulatory compliance, including charity SORP and restricted and unrestricted fund management.
● Good understanding of people administration, employment legislation, organisational risk and operational compliance, including safeguarding responsibilities.
● Understanding of how financial management, operational infrastructure and people practices contribute to organisational effectiveness and the delivery of mission and impact.
Design for Good mobilises a global alliance to create lasting impact through design.
The client requests no contact from agencies or media sales.
Healthier Lifestyles Senior Project Officer
Permanent / 21 hours per week
Salary £18,211 per annum (£30,352 FTE)
If you're looking for a rewarding role combining community engagement and health, we'd love to hear from you!
Age UK Croydon is looking for an enthusiastic Senior Project Officer to help guide our Healthy Lifestyles Service, which delivers exercise programmes, health checks, social engagement, health hubs and Memory Tree Cafés for people living with dementia and their carers across Croydon.
About the Role
As Senior Project Officer, you will help improve the health, wellbeing and independence of older people across the community. Working closely with the Healthy Lifestyles Service Manager, you will shape and deliver meaningful activities while providing day-to-day support to staff and volunteers.
Key responsibilities include (but are not limited to):
· Leading, supporting and motivating two Project Officers and a dedicated team of volunteers.
· Delivering engaging seated and standing exercise sessions that help participants improve their mobility, strength, balance and confidence.
· Building and nurturing strong relationships with care homes, community venues, health professionals and partner organisations to maximise our reach and impact.
· Supporting the planning, development and continuous improvement of health and wellbeing programmes that make a real difference to people's lives.
This varied and rewarding role combines leadership, partnership working and direct delivery to help older people stay active, connected and independent.
About You
We are looking for someone who is energetic, approachable and committed to supporting older people to live healthier, more connected lives.
You will have:
· Level 2 Fitness Instructor qualification, Exercise Referral qualification, Otago Exercise Programme, REACT qualification, or another relevant physical activity, fitness, falls prevention or rehabilitation qualification.
· Experience of monitoring projects and reporting on outcomes and performance.
· Knowledge of the health and social care sector
· Strong communication, organisational and administrative skills
· Good IT skills, including Microsoft Office and database systems.
· Experience or qualifications in health promotion, nutrition, health checks, chair-based exercise or group exercise delivery.
· Experience of risk assessment and health and safety management.
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
Opoka is a subsidiary of Chrysalis Group and provides emotional support and guidance to women and children escaping domestic violence. Our services are delivered by specially trained bilingual IDVA’s, DV Outreach workers, Counsellors and Helpline & Crisis Response workers as well as a team of volunteers, peer-mentors, and community champions across the region.
We are seeking a Support Worker who will provide high quality practical and emotional support to women and children escaping domestic violence seeking refuge in our safe houses. You will oversee the smooth running of our safe houses and work alongside our Housing Team to provide an intensive housing management in our safe houses.
You will be bilingual in Polish and English and be able to converse fluently as organisational and communication skills are a key element to this role. You will have an understanding of safeguarding and domestic violence whilst bringing a trauma informed and a non-judgemental approach to this highly sensitive and confidential role.
High levels of time management skills and the ability to accurately enter highly confidential information into our databases so that your fellow team members can follow individual’s caseloads are essential.
As this role is working with women and children in extremely vulnerable situations, the post is only open to women applicants and as this role provides regulated activities under the Disclosure and Barring Service (DBS) candidate are required to undertake an enhanced DBS check.
You will hold a full UK driving licence as you will be visiting our safe houses daily.
The client requests no contact from agencies or media sales.
This role is central to strengthening WinACC’s financial sustainability, operational effectiveness, and ability to scale its climate impact across the region.
Winchester Action on the Climate Crisis (WinACC), established in 2007, is a local charity with a big ambition. We want to see a world where nature and people thrive in harmony together. Working closely with the Executive Director you will translate our strategy into effective operational delivery.
The COO will maintain WinACC’s finance and operating systems, and core organisational infrastructure, ensuring WinACC is financially robust, compliant, and able to scale its impact. They will play a proactive role in fundraising, managing the administration of existing grants, fundraising pipeline and supporting colleagues with new applications.
This is a new post, and presents an opportunity for someone to come in and make a real difference in an exciting new chapter in the development of WinACC. As we navigate change in Hampshire through local government reorganisation and creation of a new combined strategic authority, we aim to ensure WinACC is a robust and well resourced organisation to maintain the momentum of climate action.
The role requires sound judgement, and a proactive, hands-on approach, with a willingness to engage in both strategic planning and day-to-day operational matters. Given the nature of the organisation and the size of the team, the successful candidate will also need excellent interpersonal skills and the ability to work collaboratively and effectively as part of a small team. They will be expected to build strong working relationships, communicate clearly and sensitively, and contribute positively to a supportive and conscientious working environment.
A detailed job description outlining responsibilities is available on our website.
Your skills and qualifications
Successful experience as a COO or similar role.
Experience in financial management and reporting, including budgeting and forecasting.
Knowledge of UK charity law, regulations, and best practices.
Strong problem-solving, critical thinking and strategic planning abilities.
Success in fundraising.
Risk management knowledge and experience.
Highly developed interpersonal skills.
Excellence in written communication.
Commitment to WinACC’s mission and values.
To apply:
Please send us:
a CV
a covering letter explaining why you think you would be a good fit for the role
a completed equal opportunities form
Closing date midnight on 24th September 2026. Interviews early October.
Working for a better future
The client requests no contact from agencies or media sales.
Our client is a leading independent think tank and advocacy organisation. For over 50 years, we have worked to challenge inequalities and create a more just and equitable society through high-quality research, evidence-based policy development, and public engagement. Our work seeks not only to understand inequality but to challenge the structures and systems that sustain it. We are a values-led organisation – uncompromising on quality, rooted in care, thoughtfully courageous, and committed to solidarity and social justice.
We are seeking a resilient, confident, and strategically minded Director of Finance and Operations to lead our core operational and enabling functions. Working closely with the CEO as a trusted partner, you will ensure the organisation has the financial resilience, operational infrastructure, and governance frameworks needed to deliver its mission.
Key priorities for the role include bringing structure, stability, and clarity to a deeply passionate, activist-driven team of 15 people. You will build agile systems that enable a dual focus: balancing long-term strategic projects with fast-paced, responsive work, championing this reactive work as a natural and vital part of our impact.
Director of Finance and Operations
Our Client
Salary: £68,985 to £77,643 (FTE, pro-rata for part-time)
Location: Hybrid – two days a week in the office in London
Hours: 28 to 35 hours per week (0.8 to 1 FTE)
About you
We are seeking a highly collaborative and objective leader, with:
Crucially, you will share a demonstrable commitment to social justice, equity-centred leadership, and fostering inclusive organisational cultures.
How to Apply
For further information, to access the microsite and to apply to this role, please click 'redirect to recruiter'
If you have any queries, please contact our retained advisor via email with a copy of your CV.
Recruitment Timetable
Closing date for applications is 27th September.
(3306)
Tearfund's vision is an exciting one: to see people lifted out of poverty, living transformed lives and fulfilling their God-given potential. In the Church and Supporter Engagement team, we have the joy of helping to make that happen.
We're at an exciting stage at Tearfund, as we reach out to a range of Church Leaders seeking to inspire them about Tearfund's work and encourage partnership to enable Tearfund to help more people who are living in poverty. We have the privilege of working with a wide range of churches, as well as Tearfund's field staff, technical experts and leadership team. We enable church leaders and churches to connect with the issues they are passionate about and to challenge the injustices they see. We do that through personal connection and a key way to facilitate this is through our excellent events.
We are looking for a passionate Events Executive to run and manage Tearfund's Events within the Church Partnerships Team and to take them to the next level!
Good relationships are key to this role - both internally and externally - so building connections in both spheres is key to this role.
We offer a supportive team environment, where we are always learning, as well as the opportunity to test new ideas and develop our approach to our Events.
If you are a confident, proactive and self-motivated relationship builder and good at organisation, we would love to hear from you!
Hybrid Working: This role is eligible for hybrid working and you will be required to work from our Teddington Tearfund office and from your home by agreement with the line manager.
Contract: This is a part time role working 2.5 days (17.5 hours) per week. The full time salary is £46,890 per annum and the part time is salary is £23,445 per annum.
All applicants must be committed to Tearfund's Christian beliefs.
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
A Christian charity working in more than 50 countries where conflict, climate disaster and injustice push millions of people into extreme poverty



The client requests no contact from agencies or media sales.
We will change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working within the aims, policies, and principles of the Citizens Advice Service, the MaPS-funded Community Debt Caseworker will provide specialist debt advice and casework support to clients experiencing financial difficulty and problem debt.
The postholder will deliver holistic, person-centred advice across a range of channels including face-to-face, telephone, video conferencing, email, outreach settings, and community locations across Hertfordshire, ensuring services remain accessible, inclusive, and responsive to client needs, vulnerability, and complexity.
The role requires the delivery of high-quality debt advice in accordance with Money and Pensions Service (MaPS) quality standards, Citizens Advice membership requirements, and the Debt Advice Quality Framework.
Debt Advice and Casework
Administration and Quality
Research and Campaigns
Partnership Working and Public Relations
Professional Development
Other Duties
To help people solve their problems by providing options.
About the role
Volunteers are highly valued at Parkinson’s UK because of the vital contribution they make to our aims for supporting every Parkinson’s journey. You’ll provide high quality guidance and support to provide an excellent volunteering experience for the incredible people who give their time, experience and skills to support the Parkinson’s community.
What you'll do
Provide high quality support and guidance to volunteers and colleagues
Develop and deliver volunteering projects that ensure the entire volunteer journey is easy, engaging and enriching
Provide consultancy for teams across the charity on effective ways to involve volunteers in their work
Support colleagues with role development, recruitment and onboarding of volunteers
Develop and deliver volunteer communications and engagement, including planning and sending communications on our volunteer management system and other channels
What you'll bring
Experience of managing or leading volunteers
Strong planning and organisational skills, with the ability to get things done in a timely manner
Strong verbal and written communication skills, with the ability to communicate effectively with a wide range of audiences
Proven ability to build rapport and relationships local and nationally
Experience of reporting, data and insight to improve processes and experience
Please apply by sending us your CV and a detailed cover letter explaining how you meet the criteria in the "What you'll bring" section of the job description.
Applications close on 20 September 2026.
Interviews for this role will be held on 30 September 2026 in person at our London office.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
The client requests no contact from agencies or media sales.
About the role
This exciting opportunity will be supporting the Third Party Events Manager with the ongoing development of our third party running and challenge events. You’ll be forming strong relationships with our supporters and delivering event experiences from concept to completion.
This role has lots of potential for growth and development. You’ll work closely with the Events Management team to expand and develop our third party events programme, steward existing supporters and engage new audiences that aim to raise the charity’s profile and reach as well as significant income.
Please note, this role is being advertised as a fixed term contract, ending in December 2027.
What you'll do
Support the Third Party Events Manager to manage and develop the 3rd party events strategy and budgets, and identifying continuous improvement opportunities
Plan, manage, deliver and develop 3rd party events in order to achieve agreed income, expenditure and audience targets
Create and manage event budgets ensuring that income, expenditure and KPI’s are met
Work with the Events Managers to create and develop stewardship communications across a range of channels
Lead the strategic plan and development of the Team Parkinson’s social media platforms to create a friendly, engaging and ‘community feel’ environment
What you'll bring
Experience of successfully delivering a variety of fundraising events including recruitment of participants and volunteers
Experience of drawing up budgets and managing income (min £350,000) and expenditure (min £85,000)
Understanding of data and insight that is needed to test, optimise and evaluate the running events portfolio
Excellent communication and written skills
Experience of project management including liaising with and influencing senior internal and external stakeholders
Please apply by sending us your CV and a detailed cover letter explaining how you meet the criteria in the "What you'll bring" section of the job description.
Applications close on Sunday 20 September.
Interviews for this role will be held on Wednesday 30 September, in person at our London Office.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
The client requests no contact from agencies or media sales.
The Vacancy
This exciting role combines supporting the management of Methodist historic places of worship and other spaces across Britain with interpretation and audience development. The Methodist Heritage Officer will advocate for Methodist Heritage, contribute to delivering the Methodist Heritage Strategy 2026-2032 and work towards our historic spaces being sustainable, welcoming and engaging. For example, you will aim to develop and promote a compelling and integrated missional visitor offer with our museums, and resource the pilgrimage opportunities offered by our historic chapels.
About You
We are seeking an experienced Christian heritage professional, who is passionate about the development of Methodist Heritage and its use as a tool to deliver contemporary Christian mission. You will work with our four nationally accredited museums, but also with our many other heritage sites and historic chapels. Working with the expert volunteers in the Methodist Heritage Committee and teams at our heritage sites, as well as Connexional (national) staff team colleagues in archives, property and communications, for example, you will be someone who can ensure coordinated best practice for the Church in heritage management in relation to historic properties, advise on collection care and develop engaging interpretation and outreach.
This role has an occupational requirement to be a practicing Christian in accordance with the Equality Act 2010.
We are also open to considering remote/homeworking arrangements (salary may vary accordingly).
If you meet most of the requirements, we encourage you to apply; transferable skills and experience will also be taken into consideration.
Disclosure and Barring Service
An enhanced DBS disclosure is required for this position. The Methodist Church will cover the associated costs.
Informal Enquiries
For an informal conversation about the role, please contact Jo Hibbard, Director of Heritage & Art .
For questions or reasonable adjustments during the recruitment process, please email HR Team.
Key Dates
Closing Date for Applications: 1 October 2026
Interviews (on-site in London): 12 October 2026
Please note: We reserve the right to close this advert early if sufficient applications are received.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Programme Design and Impact Advisor
These are exciting times for the charity, and we have an excellent opportunity for a proactive and highly professional individual with outstanding leadership, interpersonal and motivational skills to join the International Programmes and Partnerships Department as Programme Design and Impact Advisor.
Position: Programme Design and Impact Advisor
Location: Devon/Hybrid (This is a hybrid working position, combining home and onsite working under the guiding principles for such roles. The working pattern and requirement for site attendance will be agreed between the line manager and post-holder, currently anticipated to be 2-3 days per year)
Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday
Contract: Permanent
Salary: £44609 per annum
Closing Date: Sunday 27 September 2026. Please note this role may close earlier than advertised so apply as soon as possible.
About the Role
As Programme Design and Impact Advisor, you will lead and strengthen the monitoring, evaluation, learning and impact measurement of The Donkey Sanctuary's international programmes, ensuring programmes are evidence-based, results-driven and accountable.
Working collaboratively with colleagues and partners across multiple countries, you will support the design, monitoring and evaluation of high-quality international development programmes and drive organisational learning to maximise impact for donkeys and the communities that depend on them.
Your principal duties and responsibilities will include:
About You
We are looking for someone who has:
Benefits include:
About the Organisation
Join one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Programme Design, Programme Design Advisor, Impact Advisor, Programme Impact, MEAL, MEAL Advisor, Monitoring Evaluation Accountability and Learning, Monitoring and Evaluation, MEL, MEL Advisor, Impact and Learning, International Development, Programme Quality, Programme Effectiveness, Programme Monitoring and Evaluation.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Living Wage Foundation
The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.
Still part of Citizens UK today, the Living Wage Foundation (LWF) continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 490,000 people and winning over £4bn of better wages for people who need it most.
Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
At Citizens UK (CUK), our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
Main Responsibilities
As the Data and Membership Officer for the Living Wage Foundation (LWF), you will play a pivotal role in supporting the smooth running of our internal processes and supporting our network of nearly 17,000 accredited Living Wage employers. Your responsibilities will span data management, customer service, finance administration, and team support. You will contribute to effective data management by supporting system updates, maintaining high-quality records on platforms such as Salesforce and ActOn, and generating reports for use by senior management.
Additionally, you will coordinate the administration and reconciliation of credit card payments and act as a liaison between the CUK Finance and LWF teams. In the area of customer service, you will manage our Employer support email inbox, respond to queries, and escalate complex issues as needed. You will also be responsible for updating internal systems, supporting merchandise and branding requests, and representing the Foundation in both written and verbal correspondence. Team support duties will include arranging logistics for team events, providing occasional administrative assistance to senior leadership, and ensuring internal handbooks and guidance remain current. Throughout all areas of your work, you will collaborate closely with colleagues across the LWF Team to ensure we meet the needs and expectations of our employer network and other key stakeholders.
Working as the Data and Membership Officer for the Living Wage Foundation, reporting to Senior Data and Insight Manager (LWF Operations and Insight team) your main responsibilities will include:
Project Management
Support LWF team with good data management, reviewing employer pipeline numbers, reporting to Senior Management Team (SMT) when there are issues or delays.
Clean employer data, escalating complex issues to relevant colleagues.
Support the Senior Data and Insight Manager to maintain high-quality data across our systems, including Salesforce (CRM) and ActOn (marketing email platform).
Support the Operations and Insight Team with testing and implementation of new systems and processes.
Learning and expertise
Keep internal handbooks and guidance up to date with ways of working practices, systems and policies, working with the LWF team to consider and implement improvements to make LWF an efficient and positive place of work.
Create and share basic reports from Salesforce for use by the team and SMT.
Communications
Represent the Living Wage Foundation coherently in writing and verbally.
Work collaboratively with the team and across Citizens UK to ensure that we are meeting the customer service expectations of our employer network and stakeholders.
Develop and manage external relationships
Manage our Accreditation Inbox, including responding to simple accreditation or form questions, and escalating more complex questions where necessary in a timely and helpful manner.
Update Moneypenny (LWF switchboard) on team changes, holidays etc. Receive and respond to general enquiries received through the switchboard.
Support on Employer Merchandise and branding requests where required, ensuring timely delivery and clear correspondence.
Develop and manage internal relationships
With Operations & Data Officer, support the LWF team to book items in and out of LWF merchandise library.
Arrange logistics for LWF all staff Away Day.
Provide Senior Leadership Team (SLT) with occasional administrative support including booking travel, rooms, and making purchases when necessary.
Income and resources
Coordinate the administration and reconciliation of credit card payments.
Liaise between CUK Finance team and LWF team, ensuring each team is updated on processes and working cross-team to ensure good communication.
Administration of LWF Away Day budget.
Contribute towards Citizens UK’s strategic objectives
Responsibility for delivering agreed areas of the Foundation’s work plan.
Work collaboratively with the LWF team and across Citizens UK to ensure that we are meeting the expectations of our network and stakeholders.
Display self-awareness of DEI issues and good practice, considering impact on direct reports and stakeholders.
Understand how your role contributes to the purpose of the Foundation and the core mission of Citizens UK.
Implement Citizens UK’s and the Foundation policies, procedures, and values in own work and that of the team.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
Professional certification in project management, administration, finance (D)
Experience
Previous experience supporting data management and reporting, ideally using CRM systems such as Salesforce (E)
Prior experience in customer service or stakeholder engagement (E)
Experience working in a team-based office environment (E)
Experience in finance administration, including credit card administration and budget management (E)
Experience with cross-team liaison or project coordination (D)
Key skills and knowledge
Strong organisational skills with the ability to manage multiple tasks and meet deadlines (E)
Excellent written and verbal communication skills, with the ability to respond professionally to internal and external queries (E)
Proficiency in Microsoft Office and familiarity with CRM and data management systems (E)
Attention to detail and accuracy in handling financial and data-related tasks (E)
Ability to produce and analyse basic reports (E)
Understanding of confidentiality and data protection principles (E)
Personal qualities & values
A proactive self-starter, able to work independently and take initiative (E)
Collaborative and able to work effectively as part of a diverse team (E)
Flexible and adaptable, willing to support a range of operational needs (E)
Committed to the mission and values of the Living Wage Foundation and Citizens UK (E)
Willingness to learn new systems and processes, and to support continuous improvement (E)
Positive, professional attitude and commitment to high-quality service (E)
Interview date: 21-22 October 2026
We’re the movement at the heart of fairer, better work. Fair pay, secure hours & enough to live on in retirement.



Could you be the person who helps make brilliant fundraising happen behind the scenes?
Natasha’s Foundation, the food allergy charity, is looking for an experienced, highly organised and personable Fundraising & Supporter Care Coordinator to join our small and ambitious fundraising team.
We’re a passionate, energetic and friendly team, united by a determination to make a real difference. We work hard, move quickly and have big ambitions for a small charity – but we also really value the way we work together. Everyone brings something different, ideas are welcomed, people support one another and there’s a genuine sense of excitement about what we can achieve.
This is a varied role for someone who loves working with people, takes real pride in getting the detail right and is equally comfortable supporting a donor, working with data or helping a busy fundraising team stay one step ahead.
You’ll be at the heart of our fundraising operation: providing warm and thoughtful supporter care, supporting individual giving, helping us make the best use of our Beacon CRM, producing accurate fundraising and income information, and supporting proposals, reports, communications and fundraising resources.
We’re looking for someone who is warm, organised, numerate and confident with data, with excellent attention to detail and practical experience of using Beacon CRM. Just as importantly, we’re looking for someone who will enjoy being part of our team – someone positive, proactive and willing to get stuck in.
You’ll be joining Natasha’s Foundation at an exciting point in our journey. We are working to improve the lives of people with food allergy through education, campaigning and pioneering medical research, with one hugely ambitious goal: a future without food allergy.
If you enjoy making things work brilliantly, care about giving supporters a great experience and want to bring your skills and energy to a charity where your contribution will genuinely be noticed and valued, we’d love to hear from you.
20 hours per week | Home-based | £32,000–£34,000 FTE
Please apply through Charity Jobs only by sending your CV and a cover letter specific to this role.
Deadline for receipt of applications is midnight on 20 September.
Telephone screening interviews will take place on 25 September.
Face to face interviews will take place on 7 October in London.
Natasha’s Foundation is the food allergy charity, driving pioneering research, education and change to create a future without food allergy.
The client requests no contact from agencies or media sales.