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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Service Manager
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Job Title: Deputy Service Manager
Location: Based within a non-residential service in Wembley, working within communities, homes, and other residentials. This service does have step free access however we are unable to guarantee this at some of the other locations where the role is based such as homes and community based locations.
Salary: £31,700
Shift Pattern: 37.5 hours per week Monday to Friday on a rota working 09:00 - 17:00, hours may be extended 08:00 - 18:00. You may also be required to work outside these hours as per service/participant requirements. You will also take part in our out of hours on call rota for managers.
About the Role
This is a great opportunity for a Deputy Service Manager to join our team based in Wembley. You will support the Service Manager to ensure high quality service delivery, being a key contact for staff, helping them feel supported, skilled, and empowered within their roles. In this role you will be based within a service which is at the heart of delivering person-centred support to vulnerable adults who have been, or are at risk of homelessness. This is a floating support service based in the heart of Wembley, near the Civic Centre. With a team who are dedicated to supporting our participants within their homes, communities, and in outreach based support.
Key Responsibilities Include:
- Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
- Support the Service Manager in leading the day to day operational delivery of the service
- Risk Management ownership, ensuring processes and policies are followed
- Financial Management, including petty cash and budget management
- Contract management and Internal auditing, admin, and general other duties as required.
About You
We are seeking a passionate, driven and motivated colleague to help lead our service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly around homelessness and complex needs, able to support the team in delivering their daily duties. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!
- Understanding of homelessness and complex needs of people from different backgrounds
- Ability to provide high quality support and line management to staff.
- Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.
- Ability to motivate and empower a team to achieve KPI's
- Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
- Willingness and ability to work flexibly to meet service needs
- IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At One YMCA, we work alongside young people to help them develop confidence, skills, resilience, and positive futures. We are looking for an inspiring, experienced and motivated Youth Work Manager to lead and develop our local youth work provision, ensuring that high-quality, impactful services reach young people across our communities.
This is an exciting opportunity to play a key role in delivering our Youth Work Strategy, managing a dedicated team, driving quality and developing services that make a real difference in the lives of young people.
About the role:
Reporting to the Head of Youth Work, you will take operational responsibility for the delivery, development, monitoring, and quality assurance of our youth work services. You will lead and support Youth Work Coordinators and wider youth work staff, ensuring services are safe, effective, youth-centred, and aligned with One YMCA's strategic priorities.
Key responsibilities include:
- Leading the development and delivery of youth work programmes, specialist support services, mentoring initiatives, life skills courses, and large-scale youth events.
- Managing and supporting staff through recruitment, induction, supervision, training, and performance development.
- Monitoring contract performance, outcomes, impact data, and key performance indicators to demonstrate the difference our services make.
- Building strong relationships with schools, local authorities, partner agencies, and community stakeholders.
- Leading quality assurance, compliance, safeguarding, and continuous improvement across the service.
- Acting as Designated Safeguarding Lead and participating in the safeguarding on-call rota.
- Working with young people and teams to ensure youth voice is at the heart of everything we do.
We're looking for someone who combines strong operational leadership, experience in managing contractual compliance, with a genuine commitment to young people.
You will bring:
- Significant experience delivering and managing youth work programmes, projects, or contracts.
- A strong understanding of issues affecting young people's lives and a passion for helping them achieve positive outcomes.
- Experience leading, motivating, and developing staff teams.
- Excellent communication, relationship-building, and partnership-working skills.
- The ability to analyse data, monitor impact, and use insight to improve services.
- A youth work or related community-focused qualification at degree level, or significant equivalent experience.
- A full UK driving licence and access to a vehicle for work purposes.
Location: Home-based role but with regular travel to YMCA youth work delivery sites across Hertfordshire and Bedfordshire, as well as to support the broader youth work within One YMCA.
Driving licence and access to a car is essential for this role.
If you are an experienced youth work leader ready for your next challenge, we would love to hear from you!
Important: Please include a supporting statement with your application/CV.
We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made
Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying
Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.
At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.
Working hours: 37.5 hours per week, generally Monday to Friday but with flexibility of working pattern to support both the ideal candidate and business need. Some evening work expected, and occasional weekend, overnight stays or residential work.
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to our 5 country offices worldwide, we also work with multiple partner offices focusing on sustainable development programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Governance & Performance Manager ensures effective organisational governance, performance oversight, and alignment between strategy and delivery.
The postholder is responsible for leading the coordination of governance processes, Board and Committee cycles, organisational performance frameworks, strategic project management and executive reporting. The role ensures that organisational priorities are translated into clear plans, supported by strong metrics and KPIs, tracked effectively, and reported with accuracy, insight, and consistency.
Working closely with the CEO and Leadership Team, the role strengthens accountability, and enables data-driven decision-making through high-quality performance reporting and analysis.
A key focus of the role is to develop and embed an integrated business planning and performance management framework, ensuring alignment between departmental KPIs, strategic objectives, and organisational outcomes.
The Governance and Performance Manager owns design, judgement, quality assurance and insight, whereas the Governance and Performance Officer owns coordination, tracking, records, follow-up and administrative support.
About the Role:
- Lead the planning and coordination of Board and Committee cycles, including forward planning, agendas, papers, and meeting schedules.
- Ensure Board and Committee papers are high-quality, timely, and aligned with governance standards.
- Oversee Board and Committee minute-taking, action tracking, and follow-up to ensure effective implementation of decisions.
- Develop high-quality, insight-driven performance reports for the CEO, Leadership Team and Board.
- Provide analysis, trends, and actionable recommendations to support leadership decision-making.
- Lead the planning, coordination and development of the organisation’s annual report, ensuring alignment with strategic priorities, performance data and organisational achievements as well as the timelines of external auditors, trustees and statutory requirements.
About You:
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.
This role operates on a hybrid working basis, with a requirement to work from the office for two/three days per week, and additional days where required to meet organisational needs.
To be successful in this role, you will need:
- Degree or equivalent experience in business, management, public administration, or related field.
- Significant experience in supporting Trustees and Leadership in organisational governance.
- Significant experience in performance management and organisational reporting.
- Experience coordinating complex organisational initiatives or projects.
- Ability to summarise complex information and present clear, actionable recommendations
- Ability to manage competing priorities and work under pressure.
Why you should apply:
Join Muslim Aid as our Governance & Performance Manager and play a key role in strengthening governance, driving organisational performance, and supporting strategic decision-making. Working closely with the CEO and Leadership Team, you'll help translate strategy into measurable outcomes, lead governance and performance reporting, and embed effective planning frameworks across the organisation. We’d love to hear from you if you're passionate about governance, performance improvement, and making a meaningful impact through strong organisational leadership.
Benefits you will enjoy working for us:
- 25 days’ annual leave + 4 Privilege days
- Hybrid working - 2/3 days per week in the office
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Pre-employment Checks:
Due to the nature of our work with children and vulnerable communities, Muslim Aid operates rigorous safeguarding and Protection from Sexual Exploitation and Abuse (PSEA) procedures in our recruitment process. We are committed to the prevention of sexual abuse and exploitation and adopt a zero-tolerance approach to SEA. As a result, any employment with Muslim Aid is subject to the following checks prior to your start date:
- Satisfactory professional references, including safeguarding-specific enquiries.
- A Basic Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check where applicable.
- A review of right-to-work documentation for the country in which the role is based.
We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, or age.
Only shortlisted candidates will be contacted. Applications will be accepted until the closing date. However, Muslim Aid reserves the right to initiate interviews and the selection process on a rolling basis with the aim of identifying an appropriate candidate as quickly as possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
For over 20 years, Village Water has been committed to transforming lives in Africa by delivering vital support in safe water, sanitation and hygiene education (WASH) to rural communities in Zambia and Mozambique. Collaborating with local partners, we reach the most marginalised populations in villages, schools, and health centres improving health and empowering communities with opportunities to thrive.
The Role
As the Monitoring & Data Officer, you’ll support the Monitoring & Data Manager and Coordinator to validate, clean, and manage programme data. You’ll review submissions for accuracy and completeness, resolve discrepancies, and help ensure the integrity of the data that underpins our impact. Your work will support evidence-based decision-making. Collaboration and attention to detail are key, as is a passion for improving lives in rural Zambia and Mozambique.
Your Responsibilities:
- Validate and clean incoming data from local partners, identifying and flagging any errors or inconsistencies using tools such as Excel and Salesforce.
- Conduct regular (weekly and monthly) checks on submitted data to ensure accuracy and assess progress against set targets.
- Maintain and update all impact data, ensuring all records are accurate and complete.
- Assist in testing and reviewing both new and existing data systems to ensure proper functionality, support the addition of new fields and adjustments as needed.
- Support data validation during data collection rounds by reviewing data collection tools.
- Liaise with local partners and internal teams to clarify discrepancies or follow up on incomplete submissions.
- Be proactive in helping strengthen the monitoring systems.
About You
We're looking for someone who is passionate about the cause and excited to make a meaningful impact. Your experience will include:
- Work collaboratively with staff & volunteers supporting them to achieve Village Water's goals.
- Support other fundraising initiatives, as required.
- Sharing skills and knowledge with colleagues
- All staff have a responsibility for safeguarding and must undergo the required training to ensure compliance with the organisation's safeguarding policies.
- Interest in and commitment to Village Water’s mission and the vital role of overseas aid.
- Comfortable managing a diverse workload with minimum supervision.
- Flexible and supportive
- Excellent Excel & IT skills
- Excellent attention to detail
Why Village Water:
We are a small, dynamic team that values our personal touch, collaborative approach, and unwavering commitment to driving positive change. You'll work alongside passionate individuals who are making a tangible difference in people's lives every day.
Equality and Diversity
Village Water is dedicated to promoting a workplace that embraces inclusivity, values diversity, and honours the unique contributions of its employees and partners. It ensures equal treatment for all individuals and encourages everyone to reach their full potential.
Village Water is an advocate for disability inclusion, so if you require alternative application methods, please get in touch with us for further assistance.
Closing date: 4th October 2026 17:00
Better health, education and opportunity for everyone, through safe water, sanitation and hygiene.


The client requests no contact from agencies or media sales.
This is a pivotal role at the heart of ISEAL, bringing together strategic and operational HR leadership and effective office management to create an inclusive, well-supported workplace. The Manager, HR and Office Management will translate our new organisational strategy into forward-looking people practices, while ensuring that colleagues are supported by the policies, systems, resources and working environment they need to thrive.
Working closely with directors, the leadership team, line managers and two HR Coordinators, the postholder will shape the employee experience across the full journey—from recruitment and induction to development, progression and exit. The role will also oversee workplace services, internal communications, budgets and legal compliance across multiple jurisdictions (UK, Netherlands, Sweden, Switzerland, Belgium, and Canada), helping a hybrid and remote workforce stay connected, informed and confident. As an additional resource, an experienced HR consultant delivers recruitment campaigns and other special projects.
We are looking for an experienced generalist HR professional, who combines strategic insight with practical delivery and sound judgement. You will bring current employment law knowledge, strong influencing and coaching skills, a genuine commitment to inclusion and wellbeing, and the confidence to improve policies, systems and ways of working in an international, values-led organisation. Above all, you will be collaborative, resilient and motivated by ISEAL’s mission to accelerate positive change for people and the planet.
The key responsibilities we entrust you with:
HR Management
- Develop and deliver a HR strategy aligned with the organisation’s new strategic direction, translating priorities into sustained impact
- In collaboration with Leadership team, advise on and implement resource and overhead planning to support strategic objectives
- Shape, continuously improve and communicate ISEAL’s HR policies, procedures and processes, enabling colleagues in a hybrid/remote setting to understand them easily and apply them confidently
- Deliver a proactive approach to employment compliance, anticipating legislative developments across 6 jurisdictions with ISEAL staff and translating them into clear, timely organisational actions
- Champion a thriving organisational culture, empowering colleagues at every level to bring ISEAL’s values to life in their decisions, behaviours and ways of working
- Cultivate a workplace where wellbeing is embedded in everyday practice and open, constructive dialogue flows well between employees, line managers and across the organisation
- Foster and continually enhance an inclusive employee experience across the full journey—from recruitment and induction to performance, progression, learning and development, and exit
- Navigate emerging employee matters with care, sound judgement and consistency, equipping line managers to confidently address both routine and complex HR situations
- Serve as a trusted strategic adviser to directors and the leadership team, bringing forward progressive HR practices that strengthen organisational effectiveness and employee engagement
- Coordinate support of a dedicated external HR consultant for recruitment and special projects
- Oversee maintenance of all personnel and HR records in appropriate systems
Office Management
- Lead on maintaining a comfortable and well-functioning workplace, including continuous review of the overall physical infrastructure needs and provision
- Shape and communicate forward-looking workplace policies and practices, pioneering flexible approaches to space, collaboration and ways of working.
- Create a safe, welcoming workplace by leading the effective delivery and continuous improvement of office services, facilities, IT equipment and resources
- Act as first point of contact for any issues raised by staff relating to the office
Other
- Lead and continually strengthen internal communications that connect colleagues, reinforce shared purpose and encourage meaningful participation, including monthly staff meetings, the quarterly support staff newsletter and organisation-wide communications.
- Lead and empower two HR Coordinators, creating the conditions for them to grow, develop and deliver excellent support across the organisation
- Steward the HR and premises budgets with foresight and accountability, directing resources towards the organisation’s people, workplace and strategic priorities.
- Build own capacity and knowledge on all matters related to organisational legal compliance
Essential attributes / skills / knowledge
- Substantial generalist HR management experience, combining strategic understanding with confident delivery of day-to-day people operations
- Demonstrable experience of developing and implementing HR strategies aligned with organisational priorities
- Strong track record of designing, reviewing and embedding accessible HR policies, procedures and processes
- Proven experience of managing diverse employee relations matters with sound judgement, fairness, discretion and appropriate confidentiality
- Current, practical knowledge of UK employment law and the ability to translate legislative change into clear, compliant policies and advice
- Excellent communication skills both in person and in a hybrid/remote environment with an ability to influence senior leaders and coach line managers at all levels
- Experience working in values-led culture that supports employee wellbeing, engagement and open dialogue
- Commitment to EDI principles and experience implementing approaches that foster an inclusive workspace
- Varied experience of HRIS solutions and, ideally, with the implementation of new systems to enhance HR operations
- Experience working in an international setting covering a variety of jurisdictions and employee locations
- Proven people-management capability, including coaching, developing and empowering team members to work to the best of their ability
- Strong planning, prioritisation and budget-management skills, with the ability to balance strategic projects and operational demands
- High levels of integrity, initiative and resilience, with a collaborative, solutions-focused approach to organisational change and continuous improvement
- A personal commitment to and interest in creating a more sustainable world
Desirable
- Oversight of international payrolls
- CIPD Level 5 qualified
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions. The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities. We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is a permanent contract
Working hours: 80 % (30 hours) could be spread across 4 or 5 days
Salary: £57,000-62,000, depending on experience (pro rata for less than 100%)
Location: London is the preferred location. The role requires a minimum of 2 days per week in the office.
Applicants will need to provide evidence that they are entitled to work in the UK.
International travel: The post holder will be required to undertake occasional international travel
Ideal start date: November/December 26 ideally
Reporting to: Director, Finance & Operations
How to apply
Specific enquiries about this role and the application process can be sent to the recruitment(@)isealalliance(.)org.
Deadline for applications is 4 October 2026. Please note that we will only contact shortlisted applicants.
Cover letter: We would like to see candidates´ own writing in the cover letter and discourage the use of AI for this purpose.
Interview process
Please note that we will endeavor to keep to this schedule, but some dates may be subject to change.
Screening interviews (Teams): 7-12 October
Pre-interview timed exercises (between 60 – 90 minutes from home): 16-18 October (if applicable)
Panel interviews (in person): w/c 19 October
Decision: w/c 26 October
Accessibility
If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
Empowering sustainability systems to drive global change

The client requests no contact from agencies or media sales.
ID: 1866 Participation & Co-production Lead (London Region)
Service: Family Action London Region Services
Salary:
- Grade 3 point 24-28
- Starting at £36,501 - £40,024 FTE per annum (£21,900.60 - £24,014.40 per annum, pro rata)
- Inclusive of £3,866 Inner London Weighting FTE per annum
Location: London Region (hybrid working arrangements available, subject to service requirements).
Hours: Part-time, 22.2 hours per week (0.6 FTE). We offer flexible working arrangements.
We offer flexible working arrangements - please see below for more details.
Contract: Permanent position (funding is currently secured for two years and may be extended if additional funding is secured).
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
This is an exciting opportunity to lead and strengthen participation and co-production across Family Action's London services. This role will enable children, young people, families and adults to influence the design, delivery, evaluation and continuous improvement of services, ensuring that lived experience is at the heart of decision-making.
As the regional lead for participation and co-production, you will provide leadership and specialist advice to managers, build organisational capacity, and establish sustainable participation structures across London. While the role has a broad regional remit, youth participation will be the initial priority area.
Main Responsibilities:
· Lead and champion participation and co-production across Family Action's London services.
· Support the implementation, development and continuous improvement of Family Action's national Participation and Co-production Strategy across London services, ensuring regional learning and lived experience inform organisational practice.
· Coordinate regional participation initiatives, including advisory groups, consultations, engagement activities and co-production opportunities.
· Establish sustainable participation structures, including a Young People's Advisory Group during the initial phase of the role.
· Support managers and teams to embed inclusive participation and co-production approaches within services.
· Work collaboratively with EDI, Learning & Development, Practice Development and Communications colleagues to promote participation, share learning and communicate impact.
· Monitor, evaluate and evidence impact, contributing to service improvement, partnership development and future sustainability.
Main Requirements (for details check the job description and person specification):
We are looking for someone with:
· Experience of leading, facilitating and embedding participation, engagement and co-production approaches within services or organisations.
· Experience of influencing managers, leading projects and driving positive organisational change.
· Experience of working with diverse communities, including people experiencing disadvantage, inequality or social exclusion.
· Experience of facilitating inclusive engagement and empowering people with lived experience to influence decisions affecting their lives and communities.
· Strong communication, relationship-building and stakeholder engagement skills.
· Knowledge of participation and co-production principles, frameworks and methodologies.
· A strong commitment to participation, co-production and ensuring the voices of people with lived experience shape service development.
Desirable:
· Personal lived experience relevant to the communities we support.
· Knowledge of national participation structures, standards and the UN Convention on the Rights of the Child.
Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced
Benefits:
- an annual paid leave entitlement that commences at 25 working days, and after a full year of service, rising each April by one day, subject to a maximum of 30 working days plus bank holidays / of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the ‘Apply’ link below and fill out our digital application form
· Closing Date: Sunday, 20th September 2026 at 23:59
Interviews are scheduled to take place from 14th-15th October 2026 at Family Action Head Office, with slots throughout the working day and early/late slots available.
For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: austra.welburn (full email addres located on advert document)
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Actionbecause we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
BASED IN SWINDON
NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS.
This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS. Interview date will be confirmed with the applicant
We are currently looking for a Senior Service Manager to oversee safe houses based in Swindon area. This role is a chance to combine your leadership skills, compliance excellence and compassion.
In the role you will:
· Lead and Inspire: Manage and motivate a dedicated team, ensuring they receive high quality supervision, training, and support.
· Champion Safety & Quality: Take ownership of Health & Safety compliance, safeguarding standards, and quality assurance measures including CQC and internal audits.
· Drive Operational Excellence: Oversee budgets, payroll, and service delivery with a focus on efficiency and high standards.
· Empower Survivors: Ensure service users receive the care and advocacy they need to rebuild their lives. What we are looking for: · Proven experience in team management and compliance within a care or support setting.
· Strong knowledge of Health & Safety, safeguarding, and quality frameworks.
· Excellent communication, organisational, and IT skills.
· Experience in modern slavery support is desirable, but not essential as training will be provided.
Closing date: Friday, 25 September 2026 at 10am Interview
Date: TBC
Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.
This role is a subject to satisfactory Disclosure & Barring Service checks. The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.
About Us
Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.
We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
Medaille Trust's mission is to provide refuge & freedom from modern slavery. One of UK's leading providers of support for survivors of modern slavery.
The client requests no contact from agencies or media sales.
Client Involvement Manager
We are seeking an experienced Client Involvement Manager to ensure lived experience shapes services, decisions and positive change across Depaul UK.
Position: Client Involvement Manager
Salary: £39,080 per annum
Location: Flexible across London, Manchester or the North East
Hours: Full-time, 37.5 hours per week
Contract: 12-month fixed-term contract
Closing date: 20 September 2026
About the role
Depaul UK is looking for a Client Involvement Manager to champion co-production and ensure the voices of young people and adults experiencing homelessness influence the services and decisions that affect them.
You will lead and develop client involvement across Depaul UK, creating meaningful opportunities for people with lived experience to contribute, influence and take an active role in shaping the organisation.
Key responsibilities include:
· Leading and developing client involvement and co-production across Depaul UK
· Supporting and developing The Voice, Depaul UK's client-led group
· Creating opportunities for people with lived experience to influence services and decision-making
· Building clients' confidence and capacity to participate
· Developing client representative, volunteering and alumni opportunities
· Supporting and upskilling colleagues to embed client involvement within everyday practice
· Building relationships with local and national client forums and key stakeholders
· Supporting a small caseload of client representatives
· Monitoring and evaluating the impact of involvement activity
· Producing reports and presenting updates to senior leaders and Trustees
· Ensuring involvement activity reflects safeguarding requirements and relevant regulatory guidance
About you
You will have significant experience of client involvement, co-production, participation or engagement, with a track record of enabling people who use services to have a meaningful voice and influence.
You will understand how to build confidence and capacity, create inclusive opportunities for participation and support colleagues to embed client involvement within service development.
An excellent communicator and relationship-builder, you will be comfortable working with clients, colleagues, senior leaders, Trustees and external stakeholders.
You will also have experience of safeguarding and risk assessment, strong organisational and IT skills and a clear understanding of professional boundaries.
Above all, you will believe that services are stronger when the people who use them have a genuine role in shaping them.
About Depaul UK
Depaul UK has been tackling homelessness since 1989. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK.
Inspired by the values of St Vincent de Paul, Depaul UK believes in the intrinsic worth of every person and takes practical action to help people build brighter, more independent futures.
Benefits include 26 days' annual leave, increasing with service, pension contributions of up to 7%, tailored training and development, flexible working options where suitable, a cash health plan, Employee Assistance Programme with 24/7 GP access and a range of retail, travel and wellbeing discounts.
Other roles you may have experience of could include: Co-production Manager, Participation Manager, Lived Experience Manager, Service User Involvement Manager, Engagement Manager, Client Engagement Manager, Community Engagement Manager or Participation and Engagement Manager.
The Foundation for Jewish Heritage is seeking to engage an experienced Learning and Engagement Consultant to support their project Preserving Jewish Heritage, Promoting the Hidden Jewish Story in the year-long Development Phase of its project and for the first six months (of a five-year programme) of the Delivery Phase of the project. The Consultant will support and advise the Synagogues in this first pilot on activities/outreach and education, ultimately creating a framework for future use as a core part of this programme. The role will report to the Project Development Officer. The Project Development Officer is currently being recruited and will be responsible for the set up and day to day running of the project.
The Foundation’s work to date has demonstrated a significant gap in provision for historic synagogues. There is a clear need for a more defined and comprehensive support function for the UK synagogues sector: one that offers a professional, accessible and user-friendly service; guides and empowers synagogue communities; helps ensure synagogue buildings are well maintained, resilient and future-proofed, including in response to the climate emergency; and supports synagogues to engage more effectively with wider society. This project aims to address that gap.
The Delivery Phase project is subject to a successful funding application to NLHF and there will be a break clause between the Development and Delivery Phases.
The client requests no contact from agencies or media sales.
About the role:
Working closely with the small team at SIDA this post will promote the work of SIDA through the provision of high-quality digital communication to our members, external stakeholders and the general public, and provide logistical, digital and administrative support for a range of member events including our annual conferences.
The Communications and Events Coordinator will develop engaging content for use across SIDA’s digital platforms, including the Member Hub, and be proactive in finding new ways to share messages and reach a wider audience. The postholder is responsible for putting together, disseminating and promoting regular email newsletters.
The post will contribute to a variety of projects and initiatives, and a willingness to collaborate and work closely and flexibly with colleagues is essential.
Responsibilities
· Support the implementation of SIDA’s communications strategy
· Build digital assets to raise awareness of SIDA’s activities and services; engage the public; and promote the work of members
· Gather content, write copy, and produce engaging regular email newsletters about SIDA and the sector
· Manage and develop initiatives to grow SIDA’s Member Hub
· Maintain and deliver a social media schedule and seek opportunities to reach new audiences
· Manage and maintain the front-end of SIDA website
· Provide communications, technical and administrative support for events run by SIDA
· Assist with responding to general enquiries and correspondence from members, key stakeholders and members of the public
· Provide general digital and design support as and when required
· Any other tasks as may be reasonably required
Skills, knowledge, experience
Essential
· Excellent written communication skills and experience in producing content relevant for websites, social media, publications and leaflets across a range of audiences
· Strong attention to detail, with an ability to synthesise specialist information into clear, readable copy
· Good design skills and experience of creating engaging content using Canva
· Experience of promoting engagement on social media
· Experience maintaining and updating front-end of websites, including familiarity with WordPress or similar platforms
· Ability to work with minimal supervision and to deadlines
· Ability to multi-task and prioritise workload effectively
· Strong administrative skills
· Commitment to the values of SIDA, and supporting the role of SIDA in working towards a decolonised, actively anti-racist approach
· Works well as part of a team
Desirable
· Relevant experience in the development and delivery of communications and campaigns strategies
· Experience of gathering and organising content for monthly newsletters, researching relevant news articles and updates across the sector
· Experience maintaining and growing online communities
· Interest or experience in global sustainable development
· Creativity - an ability to tell compelling stories using a range of formats and media, including familiarity with producing video and audio content.
· Experience of supporting in-person and hybrid events
· Experience of putting together and marketing podcasts
· Experience of using CRM and communications platforms including Beacon and Campaign Monitor
Safeguarding Commitment
SIDA is committed to safeguarding and protecting the people we serve and work with. We are a proud member of the Inter-Agency Misconduct Disclosure Scheme. In line with this scheme, we systematically request information from previous employers regarding any findings or pending investigations of sexual exploitation, abuse, or harassment during employment.
The client requests no contact from agencies or media sales.
DELIVERY MANAGER – PREVENTION
Contract: PERMANENT
Function/Team: PREVENTION
Location: London, UK
Hours: 40
Reporting to: HEAD OF PREVENTION
Salary: £36,650 – £45,500 – dependent on experience
STOP THE TRAFFIK is a global organisation working to prevent human trafficking and exploitation. We bring together data, intelligence, technology and partnerships to build a deeper understanding of how exploitation operates, where risks are emerging and who is most at risk. This knowledge informs our prevention campaigns and programmes, which use targeted, evidence-led approaches to reach people with relevant information and support before exploitation occurs.
Safer Futures is one of the major pieces of work within STOP THE TRAFFIK’s prevention programme, focused on preventing child exploitation. It brings together a number of connected areas of prevention activity, including regional campaigns, national awareness activity and a youth-centred reporting channel.
Like our wider prevention projects, the work is informed by data, intelligence and evidence about the risks facing communities and the audiences we are seeking to reach. In this context, the It combines targeted communications, partnerships, technology, safeguarding and learning to develop and deliver practical prevention activity.
The work will involve collaboration across STOP THE TRAFFIK, our wider UK network and external partners, with learning and intelligence generated through delivery helping to strengthen the programme over time.
Leadership and Project Delivery
• Lead the day-to-day delivery of Safer Futures, ensuring activity remains on track, aligned to outcomes and responsive to learning throughout delivery.
• Translate objectives into clear plans, priorities, milestones and deliverables.
• Coordinate activity across the different strands and ensure work remains aligned.
• Identify and resolve delivery issues, making recommendations on priorities, sequencing and resources.
• Lead governance, reporting and decision-making processes.
Planning, Risk & Resources Management
· Maintain the project plan, tracking milestones, resources, expenditure and commitments.
· Identify and manage risks and issues, escalating where appropriate.
· Manage changes to plans, timelines and scope.
· Note, this role will be supported by our parent company’s financial team who will continue to manage payroll, HR records, and sign-off all accounts.
Communications, Campaigns & Public Engagement
• Work with Communications colleagues and partners to plan and deliver targeted public engagement and campaign activity that reaches the intended audiences.
• Use audience insight, evidence and campaign performance to understand what is working and inform delivery.
• Support the development of audience-focused messaging and approaches across relevant channels, including digital and social media.
• Apply campaign learning and performance data to improve future activity and wider programme delivery.
• Support engagement and visibility across the STOP THE TRAFFIK and OASIS school’s network.
Intelligence, Evidence & MEL
• Work with Intelligence, Data and Tech colleagues to bring together relevant intelligence and evidence.
• Lead on Monitoring, Evaluation and Learning and work with colleagues responsible for monitoring, evaluation and learning to track progress and identify what is working.
• Use data, research, feedback and evaluation findings to adapt delivery and inform future work.
Partnerships & Stakeholder management
• Build effective relationships with schools, government and statutory services, NGOs, community organisations, researchers and other partners.
• Coordinate partner contributions and ensure relevant expertise is brought into delivery.
• Represent STOP THE TRAFFIK with external partners and contribute to funder relationships and reporting.
Safeguarding
· Ensure safeguarding is embedded across delivery.
· Work with safeguarding colleagues to manage concerns, referrals and escalation.
· Maintain appropriate standards of quality, risk management and child-centred practice.
Benefits:
· A friendly, supportive team environment.
· Access to a healthcare cash benefit scheme (including partner/children coverage).
· Corporate eye-care scheme.
· Life insurance.
· Non-contributory Group Personal Pension Scheme (7% employer contribution).
· 30 days annual leave plus 8 bank holidays (increasing to 33 days with service).
· Cycle to Work Scheme.
· Season Ticket Loan.
· Option to switch 2 bank holidays to suit personal needs.
· Flexible working policy reflecting staff needs.
· In-house and external training opportunities.
Further details about STOP THE TRAFFIK can be found on website
If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both as pdf format) that evidences your ability to be successful in this role. For further information please visit the Oasis Charity website.
Completed applications should be returned by Monday 28th September. Only applications sent via email will be considered to ensure an equitable review process.
We cannot sponsor applicants for this role.
Registered Charity No. 1127321
If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both as pdf format) that evidences your ability to be successful in this role.
The client requests no contact from agencies or media sales.
Rehoming Centre Manager
Beagle Welfare is looking for an experienced, compassionate and highly organised Rehoming Centre Manager to lead the daily operation of our Rehoming Centre, based in Burton-on-Trent.
This is a rewarding opportunity to make a visible difference to the lives of beagles, adopters, volunteers and colleagues by creating a centre where excellent welfare, effective rehabilitation and successful rehoming are at the heart of everything we do.
As the lead on site, you will manage and develop staff and volunteers, oversee safe and efficient centre operations, and help ensure every beagle in our care receives the right support to progress towards a happy, secure future. You will also represent Beagle Welfare externally and contribute to the continued development of our rehoming work across the UK.
About the role
You will be responsible for the leadership, performance and smooth running of the Rehoming Centre, including staff and volunteer management, health and safety, site maintenance and the implementation of operational procedures. With rehoming at the centre of your decision-making, you will use data, strong people leadership and sound operational judgement to help improve outcomes for beagles and the people who care for and adopt them.
Key responsibilities
· Lead, motivate and develop a committed team of staff and volunteers, creating a positive, inclusive and high-performing culture.
· Oversee day-to-day centre operations, ensuring high standards of dog welfare, customer service, health and safety, security and compliance.
· Drive rehoming activity by supporting case progression, promoting beagles effectively and helping minimise the time beagles spend in our care.
· Manage resources, reporting and administrative processes accurately and responsibly.
· Build productive relationships with adopters, visitors, animal welfare organisations, and community partners.
· Use data, feedback and quality assurance processes to identify improvements and support consistent application of procedures.
About you
We are looking for a confident manager with experience leading diverse teams, delivering against targets and managing a varied operational workload. You will be comfortable working around dogs, including beagles with different welfare and behavioural needs, and able to balance compassion with practical decision-making. Strong communication, organisation, collaboration and stakeholder management skills are essential, as is experience in supporting continuous improvement.
You will also need a UK manual driving licence and be comfortable driving our van. Experience in a kennel or animal welfare environment would be advantageous, but above all you will share Beagle Welfare’s commitment to improving the lives of beagles and supporting the people who care for them.
Working pattern and location
This role is based at the Rehoming Centre and offers employment that includes employer provided accommodation (3-bedroom cottage) as part of the compensation package.
The centre operates between 08:30 and 17:00 every day of the year, so weekend and bank holiday working will be required on a rota basis.
Why join Beagle Welfare?
You will join an organisation driven by purpose, teamwork and a shared commitment to dog welfare. This is a hands-on leadership role where your decisions, energy and care will directly support better outcomes for beagles, adopters, volunteers and colleagues.
Job title: Training Manager
Organisation: Immigration Law Practitioners’ Association (ILPA)
Location: Hybrid. Primarily remote with one weekly hub day in London. Working arrangements may change.
Deadline: 9am, Monday 21st September.
Salary: £33,000-£35,000 with scope to offer a higher salary depending on experience.
Hours: Full time; 9am-5pm Monday-Friday.
About the role:
ILPA is a charity and professional membership body working to improve immigration, asylum and nationality law. Our training programme is a core part of our work and one of our largest income streams. We deliver over 60 courses and conferences a year to an average of 2,000 practitioners across the UK, supporting lawyers, caseworkers, advisers and organisations working with migrants.
The Training Manager will not directly teach any training content but will run this programme end to end, ensuring all trainings and events are delivered professionally, to a high standard. This is a hands-on role that requires strong organisational skills, confidence with digital platforms and the ability to work with experienced external tutors. The post holder will shape the training calendar with support from the Training Advisory Board and maintain ILPA’s reputation for high-quality, practitioner-led training.
Key Responsibilities
Programme planning and development
• Build and manage the annual and quarterly training schedule with a balance of advanced, intermediate and introductory courses across immigration, asylum and nationality law
• Facilitate and support the Training Advisory Board to identify priorities and emerging issues
• Respond to changes in immigration law with short notice trainings where appropriate
Tutor and content management
• Contact, contract and manage ILPA’s panel of external tutors
• Work closely with tutors on the overall planning and delivery, providing admin support in the production of accurate, up-to-date course materials
• Maintain and update appropriate guidance for tutors and conference chairs
Event delivery
• Set up all events on Eventbrite, including pricing, discounts, communications and refunds
• Host online events and support hybrid delivery of trainings and conferences when required, troubleshooting technical issues on the day
Income, reporting and evaluation
• Monitor and report on key data including bookings, attendance, costs and income
• Optimise participant feedback rates, monitor satisfaction and take action where needed
• Monitor trends and use data analysis to inform future programme planning
• Review pricing strategy and initiatives to inform recommendations
Marketing and engagement
• Market events, including through ILPA’s weekly all-member update, targeted email updates to relevant working groups, selected social media and other communication channels to reach beyond our membership
• Respond to participant queries and ensure excellent customer experience
Systems and administration
• Maintain accurate records, contracts, schedules and evaluation data
• Ensure compliance with GDPR and internal policies
• Make appropriate use of systems including Eventbrite and Salesforce to manage and analyse programme efficacy
Person Specification
Essential
• Experience managing training or professional development programmes
• Ability to think strategically and develop the training programme in response to feedback and changes in immigration policy.
• Excellent communication skills and the ability to hold relationships with a range of stakeholders including senior practitioners, tutors, venues and ILPA members.
•Experience in event planning and in commissioning a variety of supporting services and vendors.
• Experience in event delivery and the ability to manage a small team to support delivery of an in-person event or conference.
• Strong digital and numerical skills including ticket management, online event, CRM platforms as well as Excel.
• Ability and confidence to host or facilitate online trainings and events
• Ability to work independently in a small charity team
• Strong organisational skills and confidence managing a busy scheduleand ability to resolve issues efficiently despite competing deadlines.
Desirable
• Knowledge of immigration, asylum or nationality law
• Experience in a charity, membership body or legal-sector environment
• Experience commissioning or managing external tutors or contributors
• Experience of using Salesforce, Eventbrite, Quickbooks, MS Teams, Zoom
How to Apply
To apply, please complete the following forms and submit them as per the instructions on our website (linked).
- ILPA Application Form
- ILPA Equalities Monitoring Form
Applications from individuals only – no agencies. Please do not use artificial intelligence in completing your application form.
Please submit a completed ILPA application form and equalities monitoring form as a Word document or in another editable format. If an application is not submitted in this format, it will not be considered.
If you need the forms in an alternative format or require adjustments, contact recruitment. The email address can be found on our wesbite (linked).
Deadline: 9am, Monday 21st September.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the Role
Our small Fundraising team has benefitted from significant investment in recent years and this maternity cover role will provide vital continuity as EIA develops and expands its network of philanthropic supporters and strategic partners. You will be joining EIA at a pivotal time, working closely with the Head of Fundraising to sustain momentum across philanthropy, support the launch of our giving circle, Nature Network, and help strengthen selected partnership opportunities that contribute to our fundraising ambitions.
The fundraising team at EIA, is responsible for raising income across trusts and statutory funders, as well as raising funds from individuals. The income raised from individuals has increased in recent years and we are investing further in this area so that we can conduct even more investigative and campaigning work to protect our planet.
The role will focus on developing and strengthening relationships with High Net Worth Individuals (HNWIs), inspiring supporters to give generously, and stewarding donors so they feel closely connected to EIA’s work to combat environmental crime and abuse around the world, as well as supporting partnership activity where it aligns with philanthropic giving, cultivation and long-term relationship development.
The Philanthropy and Partnerships Manager (Maternity cover) will lead the day-to-day delivery of EIA’s philanthropy programme during the maternity cover period. This will include tailored stewardship for HNWIs, prospecting and cultivation, donor funding propositions, implementing and growing the Nature Network giving circle following its launch in September, engaging our network of ambassadors, Future Stewards, and maintaining effective systems to support growth in philanthropy. The role will also contribute to a focused partnerships pipeline, ensuring partnership activity supports philanthropic income growth and deepens engagement with EIA’s mission.
Key areas of responsibility
Responsibilities will include, but are not limited to, the following:
Development of the existing supporter base:
- Develop and deliver a tailored stewardship programme for higher level donors.
- Establish appropriate KPIs to track progress and measure success.
Expand the donor base by acquiring new high value prospects:
- Conduct regular prospecting and cultivation to identify new potential supporters.
- Use network mapping to identify potential connections with existing stakeholders.
- Lead the development and delivery of cultivation events and exploratory meetings.
Develop donor funding propositions:
- Work with campaign teams and the wider fundraising team to develop funding propositions for HNWI and a Case for Support for the different areas of our work.
Launch and develop Nature Network and associated stewardship:
- Following the September launch of Nature Network, EIA’s giving circle, recruit new members and provide a compelling stewardship journey for supporters giving at this level.
Support aligned partnerships activity:
- Maintain and develop a focused pipeline of prospective partners where there is clear alignment with EIA’s campaigns, values and philanthropic priorities.
- Work with the Head of Fundraising and colleagues to support partnership cultivation, proposal development and stewardship.
- Lead the prospecting and stewardship of our brand ambassador programme, Future Stewards, including developing a social media communications plan with the Social Media and Digital Engagement Manager
Strategy development, budgeting and campaign reporting:
- Work with the Head of Fundraising to deliver philanthropy plans during the maternity cover period and contribute to wider fundraising strategy where relevant.
- Monitor income and expenditure across philanthropy, Nature Network and relevant partnership activity to ensure they meet budget and contribute to the mid-year reforecast process.
- Produce regular income reports that monitor performance against KPIs and feed back to the Head of Fundraising and wider organisation to share successes with the EIA team.
Person Specification
Essential
- Significant experience of identifying, cultivating and stewarding relationships with high value supporters and securing significant gifts.
- Considerable experience of developing and communicating high value funding propositions and writing compelling cases for support and applications.
- Strong verbal communication skills, confident in communicating effectively and passionately with supporters, team members across EIA and senior stakeholders.
- Excellent networking and presentation skills.
- Experience of planning and delivering stewardship events for HNWIs.
- Experience of managing or supporting giving circles, membership-style donor programmes or structured supporter journeys would be advantageous.
- Experience of partnership development, corporate relationships or cross-sector collaboration, with the ability to identify opportunities that support philanthropic income growth.
- Driven to provide the very best supporter experience.
- Energetic self-starter able to work on own initiative with attention to detail.
- Dynamic and positive attitude.
- Creative and innovative thinker.
- Well-organised, able to prioritise work and meet deadlines.
- Fully proficient in Microsoft SharePoint and Office 365.
- Fully proficient in Fundraising databases (CharityCRM would be an advantage but not essential)
- Solid knowledge of Charity Law and Fundraising regulations
- Strong interest in or knowledge of wildlife trade and environmental issues
- Flexibility to work out of hours at a few events through the year.
The client requests no contact from agencies or media sales.
Are you an empathetic leader with IAA Level 2 Asylum and Protection and Immigration accreditation, dedicated to empowering young refugees as they rebuild their lives in the UK? Join our passionate team in Streatham Hill to lead frontline delivery caseworkers, supervise complex casework, and champion holistic support for young unaccompanied asylum seeking youth and refugees from the Horn of Africa (aged 14-25).
About the Role
We are seeking an experienced and values-driven Casework Manager (£41,400) to lead our dedicated frontline team in Streatham Hill, with hybrid working available. In this pivotal role, you will balance technical casework supervision with compassionate people management—ensuring young asylum seekers and refugees receive high-quality advocacy, advice, and trauma-informed support.
As our Casework Manager, you will manage workload allocation across caseworkers, and maintain rigorous standards across all casework. You will also provide line management, support staff development, and track outcome data to compile clear reports for funders and management. You will take an active role in advocacy and campaigning work to drive policy change in line with DYP’s constitution.
Key Responsibilities
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Technical Supervision & Casework: Lead and safely oversee complex legal and advocacy casework, ensuring service delivery aligns with active OISC Level 2 requirements.
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Team Leadership & Development: Provide high-quality line management, regular casework supervision, and professional development support to a team of dedicated caseworkers.
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Service Quality & Compliance: Monitor workload capacity, ensure data accuracy on CRM databases (e.g., Salesforce), and uphold strict data protection and confidentiality standards.
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Safeguarding: Maintain robust child and young adult safeguarding protocols across all activities up to the age of 25.
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Reporting: Compile impact and activity reports for internal management, trustees, and funders.
What We Are Looking For
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Active IAA Level 2 Accreditation in Asylum and Protection and Immigration.
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At least two years’ proven experience delivering casework, advice, and advocacy to vulnerable young refugees or asylum seekers.
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Demonstrated ability to manage team workloads, track outcomes, and handle operational HR procedures with support from DYP management.
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Deep knowledge of UK immigration policy, social care systems, and the specific challenges faced by unaccompanied asylum-seeking children and young adults.
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Excellent communication skills, high empathy, and a strong commitment to maintaining healthy professional boundaries.
Why Join Us? In return, we offer a supportive, collaborative environment where your expertise directly shapes the lives of young people settling in the UK. We offer £41,400 per annum and dedicated support for your ongoing professional development.