501 Organisational development and change lead jobs

About GoodGym

GoodGym is a charity that combines exercise with volunteering. Our members run, walk, or cycle to do physical tasks for community projects and to support isolated and older people.

The potential is even greater, cities around the world have requested that we start there and the goal is to make our activity ubiquitous. Doing so would transform urban life and make cities greener, happier and healthier.

Role summary

The Head of Business Development is responsible for all income generation for the organisation. Working with the CEO they are responsible for creating and executing our business development strategy. They work closely with the senior team to ensure the long term financial sustainability of the organisation.

Goal of the role

The goal of the role is to generate more income than is required to run GoodGym each year and to develop plans to do this sustainably.

• Direct reports 1
• Team Business Development
• Hours 5 days (37.5 hours) per week with flexible arrangements
• Location GoodGym’s Central Team works hybridly from an office in London.
• Report to CEO
• Salary £45-50k
• Application Closing Date Midnight 05th of October 2026
• Planned Interview dates
• First round: Week beginning 19th October
• Second round: Week beginning 26th October

Key responsibilities and accountability

• Develop and manage a business development strategy in line with targets and needs of the organisation.
• Stay informed on changes and trends in relevant funding areas and keep the organisation informed of where we might need to adapt to obtain funding.
• Accountability for all income including, but not exclusively, public sector, grant funding, brand partnerships, member donations and gift aid.
• Identifying new income generation channels, and working with the CEO to ensure opportunities and risks are understood
• Own the end to end business development pipeline - modelling, identifying opportunities, producing proposals, tender submission, negotiation of contracts.
• Ensuring visibility of funding pipeline for the CEO, Treasurer and Board, with regular review of accurate likelihood of delivery across each funding route
• Ensure reporting to funders is executed to a high standard.
• Build and develop relationships with funders and potential funders including chasing funding where necessary.
• Lead, motivate and manage staff and contractors in the business development team.

Wider organisation responsibilities

• Inputting to the overall strategy development of the organisation, and creating delivery plans. Assessing the financial implications of the organisation’s strategy and providing feedback.
• Working with others to ensure that the financial strategy and the organisational strategy are compatible. Work across GoodGym to understand the barriers and enablers for operational work in relation to partnerships
• Ensuring operational teams are consulted on proposals that affect them Building the GoodGym brand and reputation through all interactions and communications, particularly amongst potential and existing funders.
• Reporting relevant information to the Trustee Board, and attending meetings as required
• Working with others to ensure that GoodGym communications reflect our obligations to funders and partners

What success looks like

The success of this role is measured by:

• Development and execution of Business Development Strategy
• Revenue generated at least in line with annual target
• Growth of sustainable income sources e.g. donations, brand sponsorships and long term partnerships
• Contribution to GoodGym’s overall strategy

Growth Opportunities

You will play a key role in the senior leadership of the organisation, and be a representative for GoodGym in meetings with various stakeholders . The role provides the freedom to influence strategy in consultation with the CEO.

You will work closely with other teams across the organisation meaning you can learn from their skills and experiences. You will also have the chance to work closely with our trustees who have a wealth of varied experience and expertise.

Your manager will support your personal development and provide suggestions for learning opportunities, mentorship, training or non-executive roles. There is an annual organisation budget to support the cost of external training.

You will be invited to team events, socials,fitness sessions, meetings and optional working groups on issues such as diversity and the environment.

Expectations of the role

• Occasional national travel - flexible in discussion with manager
• Occasional unsociable hours - flexible in discussion with manager
• Completion of a DBS check

Person specification

What we are looking for in the role:

Knowledge, Skills and Behaviours

Essential

Knowledge

• Understanding of social value and its role in corporate giving
• Budget management experience - including forecasting, tracking against targets and reporting
• Understanding of how to use data and insight to inform decisions, shape proposals and measure impact

Skills

• Proven track record in business development and income generation securing six figure plus amounts
• Experience of bid writing to successfully gain grant/ trust / foundation income
• Experience of people management
• Exceptional relationship building skills
• Exceptional written and verbal communication skills
• Strategic planning skills - translating strategy into operational delivery plans
• Project management skills
• Time-management and working to deadlines

Behaviours

• Strategic thinker with interest in operations and delivery when needed
• Collaborative
• Person-centred
• Proactive and adaptable
• Committed to diversity, inclusion and safeguarding

Desirable

Knowledge

• Understanding of commissioning environments and public sector procurement
• Relevant sector(s) knowledge - sport/ physical activity, mental health/ isolation/ loneliness or older people

Skills

• Experience of managing people responsible for income generation
• Experience working for a charity or third-sector organisation

For more information on the role and the organisation see our job pack below.

How to apply:

To apply, please apply on our company website no later than midnight on the 05/10/26.

Scope and senior accountability

Hold delegated senior responsibility for the performance, quality, workforce, safeguarding and development of the children and family services portfolio.

Lead EHWP+ as a key commissioned programme, ensuring that delivery remains aligned with contract requirements, local need, agreed outcomes and Spring North’s values.

Hold senior accountability for the effective management and delivery of counselling and therapeutic services within the portfolio, including service quality, practitioner practice, professional standards, supervision arrangements and continuous improvement.

Balance strategic direction with strong operational grip, intervening early where delivery, safety, quality, finance or partnership performance is at risk.

Contribute to whole-organisation leadership, growth, resilience and culture as an active member of the Senior Leadership Team.

4. Key accountabilities

4.1 Strategic leadership of children and family services

• Develop and implement a clear strategic direction for EHWP+ and the wider children and family services portfolio, aligned with Spring North’s organisational strategy and local commissioning priorities.
• Maintain a strong understanding of the changing needs of children, young people, parents and carers, using data, lived experience, professional insight and community intelligence to shape priorities.
• Create a more connected portfolio by linking existing services, clarifying pathways and reducing gaps, duplication and avoidable hand-offs for families.
• Promote early help, prevention, relationship-based and strengths-based approaches that improve emotional health, wellbeing, resilience and family outcomes.
• Keep abreast of policy, legislation, evidence and emerging practice affecting children, young people and families, translating these into proportionate action.

4.2 EHWP+ programme leadership and delivery

• Provide senior leadership and direction to the EHWP+ team, creating a shared focus on access, quality, outcomes, partnership delivery and continuous improvement.
• Lead the operational delivery of counselling and therapeutic provision, ensuring clear service models, referral and allocation arrangements, appropriate caseload management, safe thresholds, effective practitioner deployment and consistent therapeutic practice across employed teams and delivery partners.
• Ensure counselling and therapeutic interventions are delivered by appropriately qualified and competent practitioners, with suitable induction, supervision, continuing professional development and access to specialist or clinical advice where required.
•  Ensure that service plans, capacity, resources and delivery arrangements are sufficient to meet contractual commitments and respond appropriately to local need.
• Establish clear management arrangements, decision-making routes and performance expectations across employed teams and delivery partners.
•  Review delivery data, caseload or activity information, outcomes, waiting times, feedback and emerging risks; agree and monitor corrective action where required.
• Ensure that the voice of children, young people, parents and carers is visible in-service design, review and improvement.
• Support effective mobilisation, change and service redesign when contracts, need or evidence require a different delivery response.

We are looking for a passionate and skilled social worker to join our specialist PAC-UK team. You will play a vital role in supporting Adult Adoptees and birth family members, helping them navigate accessing their adoption records and supporting with Intermediary services reuniting families together impacted by Adoption.

With a strong understanding of trauma-informed practice and the lifelong impact of adoption, you will provide expert advice, assessment and support across our specialist adoption services. You will be an excellent communicator, able to build trusting relationships with service users and professionals alike, and committed to delivering high-quality services that make a meaningful difference to people's lives. Working as part of a friendly and experienced team, you will contribute to PAC-UK's reputation for providing sector-leading adoption support.

Main Requirements (for details check the job description and person specification):
Our adult adoption support service works primarily with adopted adults and birth families. Adopted adults can access their records and receive an intermediary service and be supported through a reunion. Birth families are supported at the time of losing children to adoption, and supported with keeping in touch arrangements.

We are looking for a Social Worker who has experience of working directly with those affected by adoption. You will have experience and knowledge of adoption law and practice and able to liaise with partner agencies to deliver the service in Yorkshire, North East Lincolnshire, and North Lincolnshire

Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays / of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:
• Click the ‘Apply’ link below and fill out our digital application form
• Closing Date: 8th of October 2026 at 23:59

For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Appointments are also subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service

Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role.

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

OVERALL PURPOSE OF THE ROLE

The Royal Ballet School is a global centre for performance excellence. Its dual mission is to nurture the best ballet dancers for the main stages of the world and assure the future of classical dance art form. With 90% of our students relying on financial support to attend, philanthropy is fundamental to ensuring the School remains accessible to exceptional talent, regardless of financial circumstances. Through exceptional stewardship of existing supporters and the successful cultivation of new funding partnerships, this role will play a vital part in securing the School's future and enabling the next generation of outstanding dancers to realise their potential. 

SUMMARY OF THE ROLE

As an integral member of the Development Team, the Development Manager will support the growth of our trust and foundation partnerships to fund a number of our core annual programme areas (Student Bursaries, Healthcare, Facilities etc) as well as new projects. The Manager will also lead on research and funding applications to trusts and foundations, while also delivering quality impact reporting across the School’s work.

CONTRACT TERMS

Duration: Fixed-term maternity cover (approximately 12 months) from October 2026

Hours: 35 hours per week, Monday - Friday, with flexible hybrid working

Location: Upper School, Covent Garden, WC2E 9DA, with the option to discuss remote work

Salary: £45,000 per annum

Application closing date: 14 August 2026. Applications will be screened on submission. The School reserves the right to interview and appoint if a suitable candidate is found before the closing date.

MAIN DUTIES

SUPPORTING EXISTING DONOR RELATIONSHIPS

• Maximise income from existing trust and foundation funders by building and maintaining strong relationships, ensuring agreed donor retention and income targets are achieved across designated projects and programme areas
• Steward trust, foundation and corporate funders already or capable of contributing over £100,000 per year by producing high-quality, timely and compelling reports, funding proposals and thank-you communications
• Collaborate with the Development Team to deliver effective donor stewardship through events, communications and year-round engagement activities that strengthen relationships with funders and other key stakeholders.

DEVELOPING NEW DONOR RELATIONSHIPS

• Support members of the Development Team and Centenary working committee, to identify, engage and deliver excellent income and impact for the School
• Work with the Head of Development to research, write and present attractive and compelling fundraising applications and proposals to trusts and companies for core programmes
• Engage key prospect targets through effective and appropriate verbal and written communication. This may range from sharing curated content and short case-studies to producing in-depth project proposals that include detailed financial data and research findings.
• Lead on the creation of Impact data, end of year reporting for core programme outputs and outcomes (showcasing Healthcare, Academic and Artistic performance and more), while ensuring links back to the case for support and the School’s strategic objectives as originally stated. 

WORKING ACROSS INTERNAL DEPARTMENTS AND TEAMS

• Contribute to forecasting and regular reporting, internal planning and budget setting and producing verbal and written reports for senior management as required
• Liaise with relevant departments across the School to gather information for applications and reporting
• Produce and submit quality funding reports to meet deadlines, liaising with relevant teams to ensure funder requirements are met and the evidence base for funding is strengthened. Keep accurate and timely records of approaches, grant opportunities and funds received on our CRM.
• Play an active role within the fundraising team and contribute to the development and creation of strategies and campaigns to increase fundraising through all channels
• To maintain up-to-date knowledge of fundraising regulations, networks, and developments across the sector, advising on best practice in relation to Trusts fundraising.

PERSON SPECIFICATION

Essential Criteria:

• Educated to degree level or equivalent professional experience
• Proven experience securing and managing multi-year grants from trusts and foundations, including raising at least £50,000 annually from grant funders
• Demonstrable success in building and maintaining long-term relationships with trusts, foundations, funders and donors
• Experience researching prospective funders and developing compelling funding applications, reports, updates and other fundraising communications
• Proficient in using fundraising databases, such as Salesforce, to maintain accurate records and support donor management
• Ability to analyse and communicate complex information, data and organisational impact in a clear, persuasive and engaging way
• Strong understanding of fundraising best practice, current sector trends and impact measurement and evaluation
• Excellent IT, data management and administrative skills, with experience handling financial and confidential information
• Highly organised, with the ability to manage multiple priorities, meet tight deadlines and maintain exceptional attention to detail
• Proactive, self-motivated and adaptable, with the ability to respond effectively to changing priorities and opportunities
• Positive and collaborative team player with excellent interpersonal, verbal and written communication skills.

Desirable Criteria:

• Experience of supporting or managing significant fundraising appeals or projects
• Working knowledge of the Adobe Creative Cloud Acrobat, InDesign and Photoshop
• Familiarity with performing arts, education, culture sectors. 

WHY JOIN OUR TEAM AT THE ROYAL BALLET SCHOOL?

• Unique cause with demonstrable impact and global standing as a centre of excellence for student and teacher training
• We are an ambitious and supportive team with opportunities for learning and development
• While most of the team work from our Covent Garden office three days a week, we're open to discussing flexible working arrangements, including remote working, with the right candidate
• Excellent engagement with existing donors with established prospect pipeline
• Close working relationships across the organisation and with collaborative stakeholders
• Generous employee benefits and invitations to watch performances. 

SAFEGUARDING DUTIES & RESPONSIBILITIES:

The School is committed to safeguarding and promoting the welfare of children and young people and recognises that safeguarding and promoting the welfare of children is everyone’s responsibility. The School expects all staff and volunteers to share this commitment to children’s safeguarding and to share this child-centred approach. This approach means that staff must consider, at all times, what is in the best interests of the child. Additionally, the following is expected of all staff:

• To uphold the School’s policies relating to safeguarding and child protection, behaviour, health and safety and all other relevant policies
• To promote and safeguard the welfare of children and young persons for whom you are responsible and come into contact with
• To report any safeguarding concerns using the relevant channels, such as informing the Designated Safeguarding Lead, in a timely and appropriate manner
• To ensure full compliance with all statutory regulations, particularly the most recent Keeping Children Safe in Education, and to communicate concerns to the Designated Safeguarding Lead, other relevant staff of The Royal Ballet School or local children’s services as appropriate.

This job information cannot be all encompassing. It is inevitable over time that the emphasis of the job will change without changing the general character of the job or the level of duties and responsibilities entailed. Consequently, this information will be periodically reviewed, revised and updated in consultation with the post holder to reflect appropriate changes.

We are committed to creating an environment where all our employees feel part of our team and can flourish, regardless of their background. We’re proud to be an inclusive workplace that promotes and values diversity.

Location: Global Lumos role based in the UK 

Location type: Hybrid

Reporting to: Chief Programmes and Advocacy Officer

Annual salary: £90,000 – £100,000 GBP

Closing date: Monday, 12th October, 9:00 am CET

Background

Lumos Foundation works to realise every child’s right to a family by transforming care systems around the world. Our vision is a world in which all children grow up in safe and loving families within supported communities.

Founded in 2005 by author J.K. Rowling, Lumos partners with governments, civil society and young people with lived experience to transform care systems globally and advocate for family-based solutions that help children thrive. We ensure that families receive the support they need to stay together or reunite, and that children grow up in family-based settings such as foster or kinship care, not institutions.

Despite clear evidence of the harms of institutionalisation, more than five million children worldwide continue to live in institutions. And a much larger number of children are at risk of family breakdown and separation – those living in poverty, experiencing domestic violence and abuse, and living in countries affected by conflict.

We are ambitious for children’s safety. In the next ten years, Lumos will enable 500K children in care to return to family-based care, while preventing ten million more children from experiencing family breakdown and separation – so that they can thrive in their own families. Working with local, national, and global partners, Lumos supports government-led transformation of childcare systems across Asia, Africa, Europe, the Middle East, and Latin America- driving systemic and sustainable change.

Lumos’ ambition for children is significant and will require the organisation and its partners to work in new ways – with a pace, drive and urgency that this moment demands – and that children everywhere deserve.

Lumos’ success will continue to be based not just on what we do, but on how we do it – our values. We embrace collaboration. We strive for excellence. We show respect. We always care. And we are passionate. We are Lumos.

Purpose of role

We are looking for an exceptional programme leader to help us achieve our ten-year ambition. The Director of Programme Delivery leads Lumos' global programme portfolio, ensuring the organisation delivers high-quality and impactful programmes that contribute to sustainable systems change for children and families. The role is responsible for translating organisational strategy into effective delivery, strengthening programme quality and performance, and supporting Country Directors in achieving measurable results.

The postholder will also lead the continued evolution of Lumos' programme delivery model, strengthening localisation and national leadership, building organisational learning and evidence, and developing innovative approaches that extend Lumos' impact and influence beyond traditional country office structures. 

Reporting to the Chief Programmes and Advocacy Officer, the role provides strategic and operational leadership across Lumos' global programme portfolio.

Primary responsibilities

The job holder will have the following key responsibilities: 

Deliver a high-performing global programme portfolio

• Lead the continued translation of Lumos’ Ten-Year Ambition into clear programme and country priorities, plans, budgets and delivery approaches.
• Lead the global programme portfolio, ensuring high-quality implementation, measurable results and clear accountability for performance, financial stewardship and donor commitments.
• Maintain clear oversight of performance, organisational health and risk, and ensure ambition is matched by the people, as well as the funding and organisational capacity required to deliver it.

Continuing to strengthen our country leadership

• Lead, coach and develop Lumos’ Country Directors, strengthening national leadership and building clear accountability for programme, financial, people and organisational performance.
• Help country teams evolve into influential national and regional centres of expertise in care reform and systems change.
• Develop pathways towards greater national ownership, autonomy and localisation, while strengthening collaboration and learning across countries and regions.

Evolve how Lumos delivers impact at scale

• Lead the continued evolution of Lumos’ programme delivery model, turning strategic ambition into practical approaches, clear accountabilities and effective ways of working.
• Develop models combining sustained country engagement, nationally led partnerships and other approaches capable of supporting sustainable systems reform.
• Help Lumos increase its impact and geographical reach without relying solely on establishing traditional country-office structures.

Make evidence central to how we work

• Hold senior accountability for programme quality, monitoring, evaluation, accountability and learning across the global portfolio.
• Continue to strengthen Lumos’ ability to demonstrate system-level change, using credible evidence and data to understand what works and how successful approaches can be adapted or scaled.
• Ensure evidence and learning from delivery, inform programme strategy, advocacy, partnerships, fundraising and future investment.

Lead across the organisation and beyond

• Work closely with Finance, People & Operations, Safeguarding, Safety & Security and other specialist functions to ensure programmes are effectively supported, responsibly managed and delivered safely.
• Champion meaningful participation and leadership of children, young people and people with lived experience across programme design, delivery and learning.
• Act as a senior organisational leader and member of the Executive Team, working closely with the Chief Programmes and Advocacy Officer, representing Lumos with governments, partners and funders, and contributing programme and country perspectives to wider organisational decisions.

What success looks like

• Exceptional delivery - a high-quality global portfolio delivering measurable results with strong financial, organisational and donor accountability.
• Strong country leadership - confident and accountable Country Directors with the authority, capability and support to lead effectively.
• A delivery model built for scale – stronger, locally led approaches and new ways of working that enable greater impact and geographical reach.
• Countries as centres of expertise - national teams increasingly leading systems change, generating evidence and sharing expertise across regions.
• Evidence that drives impact - credible learning about what works, informing programme improvement, influence, investment and future growth.

Profile

The following offers an aspirational view of our ideal candidate profile; however, we encourage applications from candidates with a wide range of experiences and backgrounds, especially those from underrepresented groups. 

Experience

• Significant senior leadership experience within an international organisation.
• Experience overseeing complex multi-country programmes.
• Experience leading senior programme or country leaders.
• Experience translating strategy into delivery and measurable results.
• Experience managing donor-funded programmes, grants and significant budgets.
• Experience leading programme or organisational change.
• Experience operating in international development, humanitarian or related sectors.
• Experience overseeing programmes delivered through different organisational and partnership models desired.
• Experience managing major institutional grants, such as those funded by government or multilateral donors desired.
• Experience supporting localisation or the transition of country operations towards greater national leadership and ownership desired.
• Experience coaching senior leaders desired.

Skills and qualifications

• Expert knowledge of programme management and programme delivery.
• Strong understanding of programme cycle management, including financial management, risk management, monitoring and evaluation.
• Knowledge of donor-funded programme management, compliance and reporting.
• Ability to provide strategic leadership while maintaining strong operational oversight and accountability.
• Excellent relationship-building and influencing skills.
• Knowledge of systems change and approaches to achieving sustainable impact at scale desired.
• Understanding of different international delivery models, including country offices, national organisations and programmes co-created with local partners desired.
• Knowledge of the international funding environment and major institutional donor requirements desired.
• Understanding of children’s rights, care reform or a related field desired.

Personal traits desired

• Strategic thinker with strong delivery focus.
• Collaborative and empowering leadership style.
• Strong interpersonal and networking skills.
• Credibility and authority to influence and direct senior leaders.
• Emotionally intelligent and able to build relationships.
• Commitment to Lumos' mission and values.
• Curious and open to testing new delivery models and ways of working desired.

Additional Information

Alongside the opportunity to contribute to a truly life-changing mission, you’ll enjoy excellent benefits, a supportive and inclusive culture, and a genuine commitment to your personal and professional development. Some of the benefits we offer include

• 30 days’ annual leave plus bank holidays. 
• Enhanced family-friendly leave (maternity, paternity, adoption, shared parental) and enhanced sick pay. 
• Hybrid and flexible working. 
• Competitive employer pension scheme. 
• Learning and development opportunities. 
• Access to our Employee Assistance Programme for confidential wellbeing support and advice. 

Safeguarding Statement

Lumos is committed to safeguarding children and adults at risk and expects all staff, associates and volunteers to uphold our safeguarding and PSEA standards. We have zero tolerance for abuse, bullying, harassment and sexual exploitation, and all appointments are subject to appropriate screening, checks and references.

Equality, Diversity and Inclusion Statement

Lumos is committed to equality, diversity and inclusion and to creating a workplace where everyone is valued, respected and able to contribute. We celebrate the diversity of our global teams and are committed to challenging discrimination and promoting inclusion in everything we do.

Our Values

• We embrace collaboration. 
• We strive for excellence.
• We show respect.
• We always care.
• We are passionate.

To apply for this role, please submit a copy of your CV/resume and a cover letter outlining your interest in the role and how you fulfil the requirements set out in the job announcement Please ensure you send your CV and Cover letter in the following format: full_name_CV_org_name_role and full_name_role_CL.

Please note: to ensure the security of your application and to ensure that your data complies with GDPR, applications via email will not be accepted.

·The deadline for applications is Monday 12th October, 9:00 am CET ·

Upsall International actively promotes equality, diversity, and inclusion. In recruiting candidates, we seek candidates with the proven skills required, irrespective of race, gender, religion or belief, age, disability, or sexual orientation.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to our 5 country offices worldwide, we also work with multiple partner offices focusing on sustainable development programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Data, Risk and Compliance Officer will coordinate Muslim Aid’s organisational approach to data protection, risk management, compliance and assurance coordination. The role will provide oversight of key registers, trackers, records, reports and action plans, including the corporate risk register, compliance obligations register, policy review schedule, data protection records, information-rights requests, breach records, audit action trackers and assurance follow-up.

The postholder will work directly with the COO, leadership team and functional owners across the organisation to strengthen governance, ensure risks and compliance actions are actively managed, support timely escalation and drive continuous improvement in organisational controls and accountability.

The postholder will own coordination, tracking, records, follow-up and administrative support for these areas, while supporting senior colleagues with design, judgement, quality assurance and insight.

About the Role:

1. Maintain the corporate risk register and ensure risks, controls, actions, owners and deadlines are kept up to date.
2. Gather regular updates from functional owners and support teams to articulate and record risks clearly and consistently.
3. Maintain the compliance obligations register, policy review schedule and evidence of compliance activity.
4. Work with departments to record legal, regulatory, donor, funding agreement, data protection and internal policy requirements.
5. Maintain data protection policies, procedures, templates, records of processing activities (ROPAs), data-flow records and information asset registers.
6. Prepare regular reports, exception reports, committee updates, action summaries and briefing notes on risk, compliance, data protection, audit actions and overdue matters.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.

This role operates on a hybrid working basis, with a current requirement to work from the office for two/three days per week, and additional days where required to meet organisational needs.

To be successful in this role, you will need:

1. Law degree, equivalent legal qualification or equivalent experience in legal, compliance or regulatory matters.
2. Significant experience in data protection, risk, compliance, governance, assurance or a related area, including responsibility for improving organisational processes and controls.
3. Experience managing risk registers, compliance trackers, policy schedules, action logs and organisational records, with responsibility for quality, timeliness and escalation.
4. Strong organisational and coordination skills, with the ability to prioritise competing demands, oversee several trackers, manage deadlines and deliver high-quality reports.
5. Ability to influence and follow up actions firmly and professionally, make sound judgements, identify issues requiring escalation and handle sensitive information with discretion.
6. Ability to write clear reports, updates, guidance, action summaries and recommendations for managers, the Leadership Team, committees and the Board..

Why you should apply:

Join Muslim Aid as our Data, Risk & Compliance Officer and play a key role in strengthening our approach to data protection, risk management, compliance and organisational assurance. Working closely with the COO, Leadership Team and colleagues across the organisation, you’ll help ensure key risks, compliance obligations and data protection responsibilities are effectively monitored, managed and addressed. You’ll oversee essential registers, records and action plans, support audit and assurance activity, and help strengthen organisational controls and accountability. If you’re passionate about good governance, effective risk management and using robust processes to drive continuous improvement, we would love to hear from you.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working – 2/3 days per week in the office
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time Off in Lieu (TOIL)
• Pension scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

Pre-employment Checks:

Due to the nature of our work with children and vulnerable communities, Muslim Aid operates rigorous safeguarding and Protection from Sexual Exploitation and Abuse (SEA) procedures in our recruitment process. We are committed to the prevention of sexual abuse and exploitation and adopts a zero-tolerance approach to SEA, as a result, any employment with Muslim Aid is subject to the following checks prior to your start date:

• Satisfactory professional references, including safeguarding-specific enquiries.
• A Basic Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check where applicable.
• A review of right-to-work documentation for the country in which the role is based. 

We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, or age. 

Only shortlisted candidates will be contacted. Applications will be accepted until the closing date, however, Muslim Aid reserves the right to initiate interviews and the selection process on a rolling basis with the aim of identifying an appropriate candidate as quickly as possible

Responsibilities

People and Team Leadership

• Line manage the Fundraising Manager, providing regular supervision, support, and performance development

• Lead the planning and delivery of all-hands meetings and team development programmes, fostering a collaborative and high-performing team culture

• Maintain oversight of team resource mapping, ensuring capacity is well-managed across the organisation

Impact and Evaluation

• Lead the design and ongoing development of Routes' impact evaluation framework, ensuring it captures meaningful data about the difference our work makes

• Oversee the collection, analysis, and interpretation of impact data throughout the year, using findings to inform programme development and organisational decision-making

• Write and produce Routes' annual impact report, communicating our work and outcomes compellingly to funders, partners, and the wider sector

Income Generation

• Support the Fundraising Manager with grant applications, funder relationships, and income generation activity as needed

• Manage the sales pipeline for the mentoring programme, including prospecting, relationship development, and conversion of corporate and organisational clients

• Source and manage CSR partnerships, building relationships with corporate partners and ensuring existing partnerships are well-stewarded

Operations

• Lead on the creation, review, and approval of organisational policies, ensuring Routes' policies are up to date, legally compliant, and reflective of our values

• Oversee day-to-day office administration and organisational housekeeping

• Manage organisational insurance, ensuring appropriate cover is maintained and reviewed annually

• Oversee staff IT, laptops, phones, and software subscriptions, including troubleshooting and managing supplier relationships

• Draft and manage organisational contracts, including supplier, partner, and service agreements

• Lead on the conversion of Routes from a CIC to a CIO, working with legal advisors, the board, and relevant statutory bodies to manage the process

Strategy

• Contribute to the development and delivery of Routes' organisational strategy, bringing insight from your areas of responsibility

• Lead on the development and implementation of Routes' income generation strategy, working closely with the Fundraising Manager and Co-CEO

Communications

• Write thought leadership pieces for the Routes blog, contributing to Routes' voice and visibility in the sector

Leadership Development and Learning

• Take ownership of your own professional development, using the annual training budget to attend relevant training, events, and sector learning opportunities that strengthen your contribution to Routes and the wider sector

There are some areas of responsibility that sit under the other Co-CEO, but we would expect the person in this role to maintain some oversight or involvement in to enable smooth co-working between the roles. These are:

• Safeguarding: Act as Designated Safeguarding Lead (DSL) when required, ensuring Routes meets its safeguarding obligations and that staff and volunteers are appropriately supported

• Finance: Attend and contribute to monthly finance meetings, planned by other Co-CEO, maintaining a clear understanding of the organisation's financial position and flagging any concerns to the Co-CEO and board

• Governance: Attend board meetings, providing updates on areas of responsibility and supporting the board to fulfil its governance function

Person Specification

Experience

• Experience in a senior leadership role within the charity, social enterprise, or public sector

• Demonstrable experience of managing and developing staff, with a coaching and supportive leadership style

• Experience of income generation in a charity or social enterprise context, including either grant fundraising, corporate partnerships, or programme sales

• Experience of designing or overseeing monitoring, evaluation, and learning frameworks and producing reports that communicate impact clearly

• Experience of managing operational and governance responsibilities, including policy development and working with a board

• Experience leading teams in challenging, fast-changing and resource-constrained environments 

• Experience of working with or for communities facing marginalisation, discrimination, or structural disadvantage, and a deep understanding of the barriers refugee and asylum seeking women face in the UK

Skills and Knowledge

• Ability to balance day to day operational oversight with long term strategic planning, ensuring that Routes’ work remains in line with values and objectives whilst responding to the changing needs of participants and the external landscape

• Strong written communication skills, with the ability to write compellingly for different audiences

• Financially literate, with the ability to read and engage meaningfully with management accounts and budgets

• Highly organised, with the ability to manage a broad and varied portfolio without dropping the ball

• Comfortable working with data, both quantitative and qualitative, and using it to draw meaningful conclusions

• Strong relationship-building skills, with the ability to build trust quickly with a wide range of stakeholders including funders, corporate partners, board members, and colleagues

• Sound understanding of CIC/charity governance and good practice, and the ability to make confident decisions independently while knowing when to consult

Values and Approach

• Deep personal commitment to gender equality, racial justice, and the rights of refugees and asylum seeking people

• Understanding of the importance of implementing trauma informed practices and a commitment to accessible working practices for all

• A collaborative leadership style that builds trust, shares power, and brings out the best in others

• Comfortable with ambiguity and change, able to hold complexity without becoming overwhelmed by it

• Honest, transparent, and accountable, someone who says what they mean and follows through on commitments

• Energised by working in a small, values-led organisation where everyone mucks in

Additionally, it would be desirable for you to be trained as a Designated Safeguarding Lead, but training on this can be provided.

A Note on Experience

We know that leadership experience takes many forms, and that people from marginalised communities,  including those with lived experience of the asylum system, are often underrepresented at senior levels in the charity sector despite having exactly the qualities and understanding this role requires. We warmly encourage applications from people who may not follow a conventional career trajectory but who can demonstrate the skills, values, and commitment we are looking for. If you are unsure whether your experience is the right fit, please do get in touch before applying,  we would rather have that conversation than miss out on the right person.

JOB DESCRIPTION

Job title: Executive Assistant and Projects Coordinator

Contract: Part Time/4 days per week or full-time/5 days per week if preferable. Flexibility regarding working pattern. Permanent contract.

Salary: Up to £25,584 (4 days per week) and £32,000 (full time) and depending on experience.  

Responsible to: Gestalt Centre CEO

Location: Hybrid working, remotely and in-person at London Kings Cross.  

ABOUT THE ORGANISATION

We are the Gestalt Centre, an established not-for-profit therapy organisation supporting the mental and psychological wellbeing of individuals, groups and organisations.

We deliver a range of therapy, personal and professional development courses, alongside therapeutic services.

Gestalt is a relational, humanistic approach that helps people build meaningful relationships, navigate change and lead fulfilling lives.

Our work is grounded in the values of diversity, equality and inclusion; kindness, respect and working collaboratively together.

ABOUT THE ROLE

Purpose and Offer

We are looking for a highly organised, people-oriented Executive Assistant and Projects Coordinator to support our CEO and the workstreams she leads. This is a varied and rewarding role combining executive support, project coordination, governance and organisational development.

You will work closely with senior leaders and colleagues across teams, with strong support and opportunities to develop.

✔ Join a welcoming, purpose-led and dynamic organisation with collaborative, human-centred ways of working.

✔ Work closely with our CEO and Leadership Team in a varied role.

✔ Access coaching, support and development opportunities to grow professionally.

✔ Join the Gestalt Centre – a beacon of excellence in the therapy world.

✔ Enjoy significant flexibility and autonomy, hybrid working and an accessible central London location.

Areas of Work and Responsibility 

Executive support to the CEO

· Provide administrative support to the Gestalt Centre CEO, ensuring effective diary management, scheduling, and administration of commitments.

· Organise and coordinate meetings, including supporting the drafting of agendas, collating papers and ensuring all necessary information is available in advance.

Leadership and governance coordination and support

· Coordinate Leadership Team, Board and sub-committee meetings, ensuring smooth end-to-end administration.

· Prepare, collate and circulate papers, working with the CEO and Leadership Team to ensure accuracy and timeliness and maintain good records. 

Workstreams and projects coordination

· Coordinate and support projects and workstreams led by the CEO, including the short courses programme, marketing campaigns, organisational policies, business development and fundraising activities.

· Act as a central point of contact for cross-team activities and support priority initiatives by coordinating meetings, actions and follow-ups.

· Liaise with the CEO and Leadership Team to maintain workstream plans, tracking priority actions and progress.

Administration, systems and information management

· Maintain effective filling, records and document management systems. 

· Support organisational databases and digital systems, and produce and format documents, presentations and reports as required.

Communication and stakeholder support

· Support internal and external communications on behalf of the CEO, ensuring tone, clarity and accuracy.

· Build and maintain effective working relationships across the organisation. 

· Provide a professional and responsive point of contact for queries directed to the CEO’s office.

PERSON SPECIFICATION

Education, Knowledge, Skills and Experience

· Educated to degree level or equivalent, with good numeracy and literacy skills.

· Experience providing executive or senior administration support to senior leaders, managing priorities and coordinating activities in a dynamic, busy environment.

· Experience coordinating projects, workstreams or organisational initiatives, including tracking actions, timelines and delivery.

· Strong organisational and planning skills, with excellent attention to detail.

· Excellent written, verbal communication and interpersonal skills.

· Confidence using databases, digital systems and information management processes.

· Able to work collaboratively and independently, using own initiative.

· Preferably experience working in a not-for-profit, charity, educational or therapy setting.

Personal and professional attributes

· Flexible, proactive and solutions-focused, working with kindness and respect.

· Calm, confident and adaptable, with the ability to anticipate needs and work with tact, diplomacy, discretion and integrity.

· Reliable and resilient, able to work effectively both as part of a team and independently with minimal supervision.

· Comfortable working remotely and happy to be in the office once or twice a week.

For a full job describtion, please see the document attached. And if it sounds like you - we'd love to hear from you!

To successfully lead the Grants team and raise voluntary income from a range of Grantmakers including Trusts, Foundations and local Government grant funders contributing to an overall team target of £1-million +. Working effectively with a grants team of three, and across the organisation, you will meet team annual targets of circa £675,000 through finding new opportunities, building excellent relationships with funders and managing the team effectively. This will lead to more young people reached by Eikon’s services.

Responsibilities

Income generation

· Lead responsibility for raising current annual team target of £675,000 for restricted and unrestricted income

· Work to agreed metrices including an annual target of £220,000 - £250,000/year with a pipeline including statutory, national & regional grant funders (some being invite only).

· Develop and lead networking plan (internal/external) to secure long-term grant and statutory funding opportunities to help increase financial income year on year.

Account Management

· Lead a stewardship framework, ensuring excellent account management of funders across the team (including own portfolio)

· Lead plans for the year, thinking creatively to develop new engagement opportunities such as panels, breakfast meetings and other events

· Collaborate with other leads and managers in the team to maximise opportunities through relationships, for example Major Donors, Corporate partnerships and Individual Givers.

Management

· Line management two staff members (Senior Grants Fundraiser and Trust Fundraiser), creating a positive and supportive working culture supporting them to meet their targets

· Lead on managing pipeline information on Donorfy, being able to pull reports for information and analysis including:

o Provision of data and narrative for monthly team meetings

o Contribution to Board reporting with narrative and pipeline information

o Analysis for annual planning sessions

Quality and standards

· Ensure all staff and volunteers understand and deliver within Eikon’s safeguarding policies and practices when taking part in fundraising activities.

· Ensure all activities follow the relevant Fundraising Codes of Practice and Eikon’s Ethical Fundraising Policy.

· Prepare relevant Grant Agreements and contractual information.

· Carry out risk assessments for all activities for which you are responsible.

· Carry out required basic due diligence on new funders.

Finance and resources

· Budget responsibility with authorisation up to agreed limits

· Operate within organisational approved budgets, policies and procedures.

Communications and relationships

· Work collaboratively with the Communications Lead to devise annual communications and marketing plans, ensuring Eikon is strategically positioned externally.

· Work collaboratively with service leads ensure new services developed meet funder needs and requirements

Strategy/transformation work

· Lead on developing and delivering annual grants plan

· Participating in a Leads network, contribute regularly to organisation matters including strategies, annual plans and budgeting.

Organisational requirements

· Work within Eikon’s equal opportunities, health & safety, and safeguarding policies at all times

· Understand and act when safeguarding issues need to be escalated

· · This is a flexible working role. You must be available to attend regular external meetings across Surrey and occasional meetings at Eikon’s New Haw office. Some meetings may take place outside normal working hours or at weekends.

· Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support

· Work within Eikon’s internal policies, safeguarding and data protection regulations

· Be responsible for equipment/resources

· To promote, monitor and maintain health, safety and security in the working environment

Ready to shape the future of the UK's nuclear profession? Come and lead our events programme, volunteer communities and income-generating partnerships.

The Nuclear Institute is looking for an ambitious and commercially minded Events and Communities Director. This is a unique opportunity to combine strategic leadership with hands-on delivery, driving member engagement, growing income and strengthening the professional networks that support nearly 6,000 members across the nuclear sector.

What you'll do

· Lead a nationally recognised portfolio of conferences, awards, webinars and events

· Grow sponsorship, partnership and commercial income

· Support and develop thriving member communities and volunteer networks

· Own budgets, forecasts, pricing decisions and financial performance

· Build relationships with senior industry stakeholders and corporate partners

· Lead and inspire a small, high-performing team

What we're looking for

You'll be a confident leader with experience in events, partnerships, membership, commercial growth or community engagement. You'll bring strong commercial judgement, excellent relationship-building skills and a track record of delivering results.

Why join us?

· Fully remote working

· Flexible and compressed working options

· Performance-related pay

· Private medical insurance and pension

· 25 days annual leave plus bank holidays

· Your birthday off

If you're excited by the opportunity to grow income, strengthen professional communities and help shape the future of the nuclear sector, we'd love to hear from you.

Programme Lead - (East Midlands)

Salary: £36,409 - £39,191 depending on experience, skills and qualifications* (see below for more details on remuneration)

Contract: Fixed term for 12 months.

About Voice 21 

Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has. 

Your purpose

To lead professional development and school improvement programmes facilitating the Voice 21 approach in our Voice 21 Oracy Schools by delivering our high impact learning experiences and materials for teachers and school leaders. To be part of the team, designing and reviewing programme content.

Your opportunity 

Tackle a vital challenge, with great people. Voice 21 exists to transform children' s learning and life chances through talk and we are currently working with 1100 schools.  To reach this goal we recruit great people and give them real responsibility, training and support. 

Output focused culture, with flexible working opportunities. We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively. 

Real development opportunities. We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work. 

Great benefits. 36 days holiday (inclusive of bank holidays and Christmas closure period). Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme. 

Remuneration. Our pay is a band and spine point approach where there is up to 6 years progression available (depending on starting point) 

Your responsibilities

Quality programme delivery

• Lead high-quality professional development and school improvement programmes across our Voice 21 Oracy Schools Membership. These may be delivered in person, online or in school. 

• Deliver transformative consultancy support, working with teachers and school leaders to design and implement bespoke improvement plans for their oracy provision, through in-school and online consultancy support.

• Build credibility and purposeful relationships with programme participants, both at programme days and touchpoints, and on an ongoing basis to drive impact in our schools.

• Be responsible for participant learning and experience on your programmes, upholding high standards for all elements such as preparation, adapting to participant needs, content and rigour, ongoing interactions and support, and participant feedback.

Learning content & programme development

• Proactively share insights and learning from the programmes you deliver, proposing and shaping solutions to enable Voice 21 to continually improve its programme offer.

• Apply and share expertise through varied outputs such as teaching materials, online learning content, resources, written or video outputs. Proactively identify and respond to opportunities or gaps and fulfil briefs or commissions. 

• Contribute to the continual improvement of Voice 21’s programmes through development and review cycles, based on first-hand learning from our schools, content expertise, programme insights and external research and evidence. 

Team and organisational contribution

• Act as an ambassador for Voice 21’s national oracy expertise, communicating the value and impact of our approach at conferences, events and through publications.

• Embody and communicate oracy teaching and learning expertise within the organisation, acting as a resource for the wider team and making contributions to organisational priorities, projects, campaigns and events, outputs and publications etc. 

• Continually and proactively develop your own and others’ expertise in Voice 21’s approach to a high-quality oracy education, and use this to leverage impact for our schools through tangible learning outputs.

• Identify and carry out other tasks commensurate to the level and spirit of the role as required.

Your experience

• You are an excellent teacher (primary or secondary)

• You are passionate about teaching and learning, and the role of talk in learning. You have used talk to support learning in your classroom.

• You have experience leading whole-school change and inspiring teachers to embrace new approaches and ideas.

• You have a knowledge of a range of speaking and listening techniques and contexts for oracy, these could include: debate, dialogic teaching, storytelling, public speaking or communication and language development. 

• You are a strong communicator both when working in a small team and when facilitating learning for large groups of adults. 

• You are flexible, can think on your feet and can bring your own experiences to the work we do.

• You are highly-organised, look for solutions and can prioritise and manage a varied workload. 

• You are enthusiastic, willing to learn and feel you would be energised by our mission. If you do not fully meet all the above criteria, but are happy to work towards developing into the role, we would be happy to consider your application.

• You are willing to travel nationally on a frequent basis (3 days a week) during term time; this will include regular overnight stays. 

Further details 

Start date: ASAP

Terms: Fixed term for 12 months, subject to successful probation review.

Contract: We are open to applicants on a 0.8 or FTE contract

Location: Home-based with frequent national travel, including overnight stays, to work with schools and attend meetings. Applicants must hold a valid UK driving licence and have access to a car they can use for work. 

Application details 

To apply: 

Please submit your most recent CV and a document answering the questions below:

• Tell us why you want to work at Voice 21. What is it about us and our mission that excites you? (Max. 400 words)

• Making direct reference to the job description, please tell us the three main reasons why you would make an excellent Programme Lead (Max. 400 words).

• Tell us about something you have achieved recently that you are proud of? (Max 200 words)

Please do not apply for this position if you are not based in this area of the UK (East Midlands / London/Hertfordshire/Bedfordshire)

Closing date: Friday 9th October, 9am

Interview date: Provisional dates for initial phone interviews week commencing 12th October, with second round interviews on Zoom week commencing 19th October.

Valuing every voice

Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Voice 21.

You will use a wide range of commercial and interpersonal skills to develop the way our services support children, young people and families.

The core area of your work will be working with teams of Barnardo's colleagues to produce compelling proposals to commissioners and partners in Scotland and Northern Ireland. As such, you'll be able to demonstrate:

• Strong organisational skills
• Meticulous attention to detail
• The ability to elicit and articulate great ideas
• Strong written and spoken communication

You will need to be a good writer, communicating ideas effectively on paper with an ability to analyse large volumes of information to develop clear and compelling responses to tenders. It is critical that you can build strong relationships with internal and external stakeholders to support the development of proposals and service design.

You will manage all aspects of proposals and tenders, leading the development and delivery of bids, working to deadlines, ensuring that we present strong business cases and bids that underpin successful outcomes. In addition, there will be the opportunity to help us develop new services and innovations in priority growth areas, monitor market intelligence, assess commercial and contract risks and work alongside operational colleagues in Children's Services.

Your project management skills may have been developed in any sector, and may need further development, but your commitment to the work we do will be demonstrated by your enthusiasm and ability to learn. In Business Development we are a supportive team, with stimulating and challenging work and extensive opportunities to learn and to help Barnardo's transform the lives of the UK's most vulnerable children.

These roles will operate on a 'Work from Anywhere' basis, meaning that you can work both from home and/or from an office 'hub' that's nearest to where you live. Some travel across Scotland and Northern Ireland may be required.

Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible

People Advisor
Salary: From £31,126 per annum (full time equivalent), paid pro rata based on contracted hours
Location: Norwich Office (with travel across Charity sites as required) – Hybrid working
Hours: Up to 30 hours per week, with a minimum of 22.5 hours per week. Flexible approach to weekly working hours will be considered.
Contract: Permanent

East Anglian Air Ambulance is a regional charity that provides life-saving care across Bedfordshire, Cambridgeshire, Norfolk, Suffolk and beyond.

With two state-of-the-art helicopters and a fleet of critical care vehicles, our expert teams of doctors and paramedics bring advanced pre‑hospital emergency medical care directly to people when they need it most.

We have an exciting opportunity for a People Advisor to join our life-saving charity.

About the role:

People are at the heart of everything we do. As a charity dedicated to delivering life-changing services, we know that supporting our employees to thrive is essential to achieving our mission.

We're looking for an experienced, proactive and people focused People Advisor to join our People Team. This is an opportunity to make a real difference, helping shape the experience of employees across the organisation while contributing to a culture where everyone feels valued, supported and able to perform at their best.

As a trusted Advisor, you will partner with managers and colleagues across the organisation, providing expert guidance on a wide range of people matters. You will be able to contribute to employee relations matters and organisational change projects, to recruitment, wellbeing and equality, diversity and inclusion initiatives. You will play a key role in helping us create a positive and supportive workplace culture.

Reporting to the Head of People, you will:

• Build strong relationships with managers and teams, supporting them through the full employee lifecycle.
• Lead recruitment activity and partner with managers to attract and retain talented people.
• Support organisational development initiatives, restructures and change programmes.
• Act as a trusted advisor, providing expert guidance on employee relations matters.
• Contribute to the development and review of people policies and processes.
• Help shape and deliver wellbeing, engagement and EDI initiatives.
• Support workforce reporting, analytics and payroll processes, using data to drive continuous improvement.
• Champion a positive, inclusive and values-led employee experience.

You’ll bring:

• CIPD Level 5 qualification or equivalent experience.
• Proven experience managing employee relations casework.
• Up-to-date knowledge of employment legislation and HR best practice.
• Experience supporting organisational development and people-focused projects.
• Strong analytical skills and confidence using HR systems and people data.
• Excellent communication, influencing and problem-solving abilities.
• The ability to build credibility quickly and work effectively with managers at all levels.
• A collaborative, solutions-focused approach and a genuine passion for helping people thrive at work.

Why join us?

This is an opportunity to join a charity that is committed to supporting and developing its people. You'll work alongside dedicated colleagues who are passionate about making a difference and be given the opportunity to contribute to meaningful projects that support employee wellbeing, engagement and inclusion.

Most importantly, you'll help create an environment where our colleagues can do their best work and continue delivering outstanding services to the communities we support.

N.B. The exact days worked in the office will be agreed with the successful candidate, but you must live within a commutable distance of Norwich.

Closing Date: Monday 05 October (9am)
First Stage Interview Date: Thursday 08 October (to be held in person at Helimed House, Norwich)
Second Stage: date to be confirmed, tentatively Thursday 15 October (to be held in person at Helimed House, Norwich)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.

No agencies please.

Managing Director, Asset Class Lead – Lending

Location: Hybrid, London EC1Y and homeworking

Reporting To: Co-Chief Investment Officer

Contract: Permanent, full time

Salary: £95,700–£110,000

Date Closes: Thursday 24th September

About Better Society Capital (BSC)

Better Society Capital (BSC) is the UK's leading social impact investor. Our 2026–2030 strategy is to positively impact 15–20 million lives by mobilising £20–30 billion of capital into investible solutions that tackle some of the UK's biggest social and environmental challenges — across housing, economic opportunity, climate & energy and health.

Investing BSC’s capital is an essential tool for delivering those goals, using our leading impact investment approach to identify social issues and business models that can tackle inequality and change millions of lives.

The Opportunity

This is an opportunity to play a leading role in shaping markets for impact and to contribute to the success of one of the leading impact investors in the UK, while furthering your career in impact investment. Lending is one of the three core asset classes that BSC invests in, connecting £bns of capital with thousands of enterprises throughout the UK, while contributing to BSC’s sustainable portfolio returns. It is led by a dedicated team whose remit comprises five sub-asset classes: Bank Equity, Direct Lending, Blended Finance, Outcomes and Renewables. The team is focused on mobilising capital for key priorities in BSC’s strategy – what we call our “Opportunity Areas”, including the UK government’s flagship Better Futures Fund – as well as leading on several market wide initiatives such as the Blended Finance Collective.

As Asset Class Lead for Lending, you will own how this capability achieves BSC’s mission: setting and delivering an investment strategy that serves BSC’s strategic priorities and portfolio returns; building the market of the future so that more capital flows to the opportunities with the greatest potential to tackle inequalities for millions of people in the UK; and leading a high-performing team that both executes a leading impact investment process with excellence and acts as an agent of change in the system. You'll report to one of BSC's Co-Chief Investment Officers and sit on BSC's Senior Management Team.

This is a role for someone who combines the discipline and judgement of an excellent investor with the desire and drive to change systems so that more capital is deployed for impact. You have the vision, relationships and expertise to devise strategies that shift how government, investors and enterprises think about lending for impact, and to find, execute and manage the deals that deliver this ambitious vision. 

What Success Looks Like

By the end of year one

•You have a clear, ambitious investment strategy for Lending that your team, your peers on the Investment Leadership Team, and the Investment Committee understand and that aligns with the overall strategic and investment objectives of BSC.

•You are making investment decisions that balance financial return, systems change and social impact, with a pipeline of deals you have helped originate, drawing on BSC’s track record, market insight and investment process.

•Your team is clear on expectations, feels supported to grow, and executes with pace and rigour.

•You are a trusted voice on the Investment Leadership Team, contributing beyond your own remit to building a world class impact investment team.

•You have established yourself as a credible and influential voice in the lending sector, building relationships with the key institutions and fund managers.

Over time

•Lending at BSC continues to have a rigorous investment process that supports excellence in investment decision making and execution, portfolio performance that meets BSC's return and impact objectives and a high quality future opportunity set.

•You have deepened your external relationships — with government, institutional investors, co-investors and enterprises — that genuinely shift how capital flows to your sub-asset classes; policymakers and investors seek your view.

•Your team has grown in capability, confidence and ambition; people want to work with you because they know they'll be stretched and developed.

•BSC, and the wider market, can point to lending models or partnerships you've built that others replicate at scale, contributing meaningfully to BSC’s strategic goals.

Key Responsibilities

Investment strategy and delivery

•Set the investment strategy and approach for Lending, defining how it delivers systems change, social impact and financial return in line with BSC's strategy, supported by a high quality investment process.

•Build and deliver a pipeline of compelling and aligned investment opportunities across the lending sub-asset classes.

•Own and present investment recommendations to the Investment Committee, supporting your Investment Directors and Investment Managers.

•Manage portfolio performance with Impact Investment Management, Middle Office and Finance, including borrower/fund relationships and special situations.

•Contribute a portfolio-wide perspective to BSC's annual strategic asset allocation process.

•Participate in Investment and Performance Committee, Valuation Committee and other investment governance forums.

Market building and external leadership

•Be the voice of Lending at BSC — building a compelling narrative, internally and externally, that positions BSC as the partner and thought leader of choice.

•Be an agent for systems change, working with Policy, Investor Partnerships & Advisory and Communications to shift market conditions, influence policy and unlock capital at scale.

•Build and steward strategic relationships with government, institutional investors and the social sector.

•Lead significant cross-organisational projects that contribute to BSC’s 2030 strategic goals, combining investment with BSC’s other capabilities such as policy and investor advisory.

•Represent BSC through speaking, writing and industry engagement that builds your and BSC's credibility and influence in the field.

Team leadership

•Lead your team to deliver BSC's goals and your investment strategy, with clear priorities that connect daily work to mission.

•Design your team's structure and ways of working, and own resource allocation and budget for the Lending Asset Class.

•Develop your team's skills and careers through long-term development plans, strong performance management and intentional talent development.

•Contribute to Investment Leadership Team decisions on development planning, talent standards, and succession across the investment team.

•Build a diverse team where different perspectives and backgrounds are a genuine strength.

Organisational leadership and partnership

•Participate as a full member of the Investment Leadership Team and BSC's Senior Management Team, contributing to decisions and culture beyond Lending.

•Partner with Policy, Investor Partnerships & Advisory, Communications, Legal, Finance and People & Talent to deliver organisational goals.

•Lead or contribute to cross-organisational initiatives that advance BSC's mission. Model the behaviours we expect of leaders at BSC: sharing information proactively, giving and receiving feedback as a habit, and treating collective decisions as genuinely collective.

Skills and Experience

Essential Qualifications & Experience

•A strong track record and understanding of credit investment, ideally with some exposure to one or more of: lending to social purpose organisations including social enterprise and charity lending, blended finance, impact private credit, renewable energy lending or social outcomes partnerships.

•Experience leading and developing a team of investors, with accountability for portfolio performance and originating new opportunities in an area of investment.

•A demonstrated ability to build relationships that shift outcomes in the system — with government, institutional & mission driven investors and social sectors — even if you haven't held all of these at once before.

Desirable Qualifications & Experience

•Experience operating across the public, private and social sectors, and translating complex or technical points for different audiences.

•Experience navigating investment governance and committee processes at a senior level.

•A track record of structuring deals or partnerships that have shifted market conditions beyond the transaction itself – by unlocking follow on capital, building infrastructure or proving a model that changed what others were willing to fund.

•Direct experience in social impact investment is an advantage but we are also open to strong candidates bringing relevant experience from an adjacent background, for example, development or sustainable finance, public finance and institutional investors with a strong interest in impact.

Skills, Abilities and Attributes

Strong alignment to BSC’s Values & Behaviours

•A genuine connection to BSC's mission — tackling inequality and unlocking capital for lasting social and environmental impact in the UK.

•Motivated by systems change – and strong strategic thinker who thinks in systems, not only transactions: you consider the wider system and its key actors, understand the barriers to change, and find the inflexion points where investment can shift the whole market.

•Comfortable holding both ends of the job: rigorous, technical investment judgement and the outward-facing skill to build partnerships and shift market thinking. Resilient and realistic about the pace of change in impact-led capital — bold in ambition, grounded in delivery.

•Energised by ambiguity and by building things that don't yet exist, rather than executing an established playbook.

•Driven by curiosity, a learning mindset and strong commitment to growth and development.

•A genuine team player: you actively seek out challenge, share credit and seek to build collaborative partnerships that bring the best skills and experience to deliver on mission.