Outreach jobs

Spear is partnering with St Mark’s Battersea Rise, to deliver the Spear Programme in Clapham Junction!

City Transformation is at the heart of St Mark’s Battersea Rise. They want to see the City Rise by serving people facing hardship, creating connections and developing places of safety and belonging that are embedded in the love of Jesus. As part of fulfilling the role, there is a hope and expectation for the appointed coach to be a part of the church community.

The Spear Programme is delivered in Spear Clapham Junction which offers young people professionally recognised coaching, for free, to support them into sustainable work or education. They leave Spear equipped to thrive in work and life.  

Key Information

Location: Clapham Junction, office-based

Salary: from £28,000

Contract: Full-Time, Permanent

Hours: Monday - Friday, 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations

Closing date: Monday 23rd March, 09.00am (We are interviewing on a rolling basis and might close the application early if we find the right candidate)

Assessment Day: Thursday 26th March

For more information please read through our Work With Us Information Pack and Job Specification.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Role Responsibilities

Delivery of the Spear Programme – Group and 1:1 coaching

• Preparing and coaching Spear Foundation sessions and 1-1s, ensuring that young people are engaged, retained and work-ready by the end of this initial phase of the programme.
• Building relationships with young people on the programme and managing culture and attitudes in the training room.
• Adapting the Spear coaching material according to the needs of the Trainees and managing behaviour effectively.

Delivery of Spear Career

• Delivering weekly Spear Career sessions (including running workshops with past Trainees), maintaining records and reporting on statistics, and creatively developing ongoing relationships with Spear Trainees.

Training the Assistant Coach

• Contributing towards the training and developing of the Assistant Coach by modelling excellent coaching and giving regular feedback.

Trainee Recruitment 

• Developing relationships with Job Centres and local referral agencies to ensure that the maximum number of Spear Trainees are enrolled on each programme. This involves liaising with referral agencies, active face-to-face recruitment and monitoring recruitment statistics.

Person Specification

• An active Christian, dedicated to representing the values and ethos of Spear and St Mark's Battersea Rise.
• You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further.
• You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing.
• Effective interpersonal skills and high emotional intelligence with a sense of humour and fun.
• You are great at building relationships, with solid communication skills.
• Good administrative and organisational skills, working well under pressure with the ability to prioritise workload.

Dataro are looking for a Partnerships & Marketing UK Manager to help grow their presence across the UK charity sector. This is a varied role that combines partnership development with hands-on marketing and events delivery, making it ideal for someone who enjoys building relationships, spotting opportunities, and turning ideas into action. 

Around 70% of the role will focus on partnerships and new business growth; identifying and developing collaborations that build pipeline and raise Dataro’s profile across the UK. The remaining 30% will focus on delivering marketing activity and events on the ground, from conferences and webinars to partner activations and community engagement. 

You’ll work closely with Dataro’s global marketing and partnerships team, with access to the tools, systems and support needed to make things happen. While the role sits within a global team, this position will play a key part in shaping and delivering activity specifically for the UK charity market. 

This role could suit people from a range of backgrounds. You might currently be working in corporate partnerships, marketing, partnerships, data, or events within a UK charity, or in a technology or service provider that works with the nonprofit sector. What matters most is that you understand how strong relationships translate into income and impact, and that you’re comfortable taking ideas from concept through to delivery. 

Importantly, you don’t need to meet every single element on the person specification to apply. If you have experience building partnerships, running sector-facing marketing activity, or working closely with charities - and you’re someone who enjoys spotting opportunities and making things happen - we’d love to hear from you. 

This is a great opportunity to join a growing organisation that still retains the energy and ownership of a startup environment, while working with charities across the UK to help them strengthen their fundraising and supporter engagement. 

Application notes

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact THINK Recruitment via the contact info in the pack to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.

If you need assistance with downloading the pack, please scontact THINK Recruitment and our team will support you.

Timeframes 

Closing date for applications: Midnight 24th March

Virtual interviews – Tuesday 1st or Wednesday 2nd April 

An exciting opportunity to lead a dedicated team supporting young people to build resilience and thrive.At an exciting time of growth for our charity, we are looking for an enthusiastic and dedicated leader to manage programmes and daily operations at our farm near Skipton, nestled in the sweeping countryside south of the Yorkshire Dales.You will play a key role in ensuring our young people have a meaningful, inclusive, and memorable experience with Jamie’s Farm, feeling the positive impact long after their visit. 

What is Jamie’s Farm?Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges. 

More about the role:As Head of Farm, you will help deliver our transition from Day visits to Residential visits at our Skipton farm, working alongside and managing a team to deliver an impactful programme. Your responsibilities will include leading up to four visits per month, ensuring the smooth delivery of residential visits, representing Jamie’s Farm with partner organisations, funders, volunteers and other stakeholders; and fostering a culture of empowerment and collaboration within the team. You will help achieve key performance goals including high visitor retention and staff satisfaction rates, while also leading professional development and team-building activities for your team. 

You will participate in all aspects of farm life - leading walks, guiding young people through meaningful output-based jobs like gardening or log chopping, and creating meaningful connections during shared meals and evening programmes. You will also contribute to broader Jamie’s Farm strategy as a key member of the Leadership team. 

About you:  We are looking for an experienced and passionate leader who embodies Jamie’s Farm core values of positivity, passion, generosity, collaboration, and professionalism. You will have experience in relational leadership and practice with young people. Prior management experience is preferred, showing your ability to support and motivate teams effectively. You will bring exceptional communication, teamwork, and organisational skills to the role. 

You will excel at developing meaningful relationships with diverse individuals and organisations, using positivity and empathy to inspire and motivate others. Your dedication to helping young people thrive, especially those in challenging circumstances, will drive the success of your team and the programme. 

Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below.Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for. 

Release is seeking to appoint a Supervising Solicitor — with genuine flexibility for part‑time or full‑time working — to help shape and expand our legal services at the intersection of social justice - housing, public and community care law.

This role is particularly well‑suited to candidates seeking reduced hours, portfolio careers, or a position that allows for balance alongside caring responsibilities, or other commitments. The successful candidate will join a values‑driven organisation delivering high‑quality casework, innovative community‑based legal services, and strategic litigation aimed at systemic change.

Person Specification

Essential

• Minimum 4 years + post qualified solicitor with a current practising certificate, and
• Minimum 3 years + substantial experience in legal aid casework, supervision and/or compliance, and
• Minimum 1 year + experience of supervising others, and
• Experience in public law, housing law, and/or community care law within legal aid practice, and
• Strong commitment to social justice, harm reduction, and trauma-informed practice.
• Approved legal aid supervisor with the Legal Aid Agency.

Desirable

• Experience working in a charity or non-profit organisation.
• Experience supporting or contributing to strategic litigation or test case work.
• Understanding of the impact of drug policy and criminalisation on marginalised communities.
• Experience in developing new services, partnerships, or funding-linked delivery models.

Important notice: For this job, Release will only consider applications from those who already have the right to live and work in the UK. See the Home Office Immigration & Nationality Directorate for information on the UK Government's immigration policy.

About the Role

The Supervising Solicitor – Legal Aid is a key role in shaping and strengthening Release’s legal services. Working closely with the Joint Head of Legal Services and Executive Director, and in collaboration with other colleagues, you will supervise the delivery of high-quality legal advice and representation, supporting the growth of legal aid practice whilst ensuring Release continues to train and develop social justice lawyers for the future. 

We are looking for an experienced legal aid practitioner who is strongly committed to social justice and the legal rights of marginalised communities, and who wants to build leadership experience in a movement-led organisation. The role will combine hands-on practice, leadership, supervision and compliance responsibilities. 

Please note: We do not expect the postholder to generate legal aid income at a multiple of their salary. While we do aim to grow legal aid income across the team to an initial target of £15,000–£25,000 per annum, the focus of this role is on developing high‑quality legal aid practice and building sustainable income collectively, as part of a mixed‑income organisational model.

As Supervising Solicitor – Legal Aid, you will:

• Support Strategic Development: Contribute to developing the direction and priorities of Release’s legal services, including expanding legal aid work and strengthening access to justice.

• Provide Practice Supervision: Support a multidisciplinary team of solicitors, legal advisers and volunteers to deliver excellent, trauma-informed legal support. Support and mentor team members on how to adhere to legal aid file compliance, time recording and CCMS applications.

• Ensure Quality and Compliance: Help ensure consistent regulatory compliance and quality assurance across legal casework, including legal aid requirements.

• Strengthen and Grow Services: Help develop and improve legal service delivery models, including responding to emerging needs and client priorities.

• Contribute to Systemic Change: Support Release’s wider mission by helping connect legal services with policy, research, and advocacy work.

This role is ideal for someone with legal aid expertise and management potential, who wants to take a meaningful step into leadership whilst continuing to centre client care, justice and harm reduction.

The Childhood Trust is London's child poverty charity. We are dedicated to creating opportunities and brighter futures for the 700,000 children growing up in poverty in London. While we work to alleviate today’s impact of poverty, we support children and families to build pathways to become happier, healthier, safer and more resilient, breaking the cycles of inequity. Listening to and engaging with young people who have experience of living in poverty, is critical to ensuring our efforts truly reflect their needs and aspirations.  

As a grant-making charity, we award funding to charities actively supporting children in poverty across the capital. This funding is made possible thanks to the partnerships we build with corporate organisations, other trusts and foundations, philanthropic individuals and families, and public donations. Since 2013, The Childhood Trust has raised over £50 million through our matched fundraising campaigns, enabling us to fund impactful child poverty projects across all London boroughs.  

We are entering an exciting new phase of development. We are seeking a Capacity Building Manager to lead the development and implementation of our organisation-wide funder plus approach -strengthening the support we offer beyond grant funding and helping to build a more connected, resilient and effective sector. This role will play a key part in ensuring our work delivers greater benefit for children, young people and communities across London. 

Benefits to working at the Childhood Trust include:

• Competitive holiday package including a day off for your birthday and the days between Christmas and New Year Off 

• Enhanced Maternity/Paternity Leave 

• Flexible working environment 

• Hybrid working, with the expectation of ideally one day a week, in our office in Victoria 

To read more about the responsibilities in the role, please read the attached Job description. 

Interviews will take place, in person at our office in Victoria, on Wednesday 15th April.

Luton Town FC Community Trust is seeking to recruit a Community Operations Manager to play a key role in the coordination, delivery and development of its community programmes. This is a senior operational role, working closely with the Head of Community Trust to ensure programmes are well managed, aligned to organisational priorities and delivered to a high standard.

The role will combine operational leadership with a proportion of direct programme delivery, enabling the postholder to remain connected to communities, delivery teams and participant needs. The Community Operations Manager will also contribute to the development of new programmes and associated funding opportunities, support partnership working and act as a key decision maker for day-to-day operational matters.

This is an exciting opportunity for an experienced community or sport for development professional who is motivated to make meaningful impact, strengthen organisational capacity and help reduce health inequalities across Luton and Bedfordshire. 

Job Purpose

Reporting to the Head of Community Trust, the Community Operations Manager will provide operational leadership across the organisation, while maintaining a proportion of direct programme delivery to remain connected to communities, delivery teams and participant needs.

The role will coordinate and strengthen programme delivery; line manage designated staff and support the development of new programmes and associated funding opportunities aligned to organisational priorities.

The postholder will embed organisational strategy into effective day to day operations, acting as a key decision maker for operational matters and supporting senior leadership capacity. 

Key Responsibilities

1. Community Engagement & Relationship Building

• Build strong relationships with funders, local authorities, key stakeholders, local schools, charities, grassroots clubs and other community organisations.
• Act as a liaison between the football club and the local community.
• Promote inclusion and diversity through outreach to underrepresented groups.

2. Programme Development & Delivery

• Contribute to and support funding applications, programme design, delivery and evaluation across community programmes within each department including, but not limited to:
  • Education
  • Health
  • Inclusion
  • Football Development 

3. Staff and Volunteer Management

• Recruit, train and manage staff employees and volunteers who represent the Trust.
• Provide leadership and mentoring for delivery coaches, project workers, media team and match day staff.

4. Monitoring, Evaluation and Reporting

• Track the impact of community programmes using required and appropriate metrics and key performance indicators.
• Prepare reports for stakeholders, funders (e.g. EFL in the Community, Premier League Foundation, local authorities), and Luton Town Community Trust Board of Trustees.
• Ensure compliance and governance with safeguarding, health and safety and data protection policies.

5. Marketing & Promotion

• Raise awareness of the Trust’s work through managing the organisations media output across various platforms e.g. web site, newsletters, social media and local media outlets.
• Represent the Trust at community events, matchdays, and public forums.

6. Fundraising & Grant Management

• Collaborate with the Head of Trust and Programme Managers to identify and apply for grants and funding opportunities.
• Build partnerships with sponsors, local businesses and charitable foundations.

7. Club Integration

• Work cosely with all football club departments, including first team players and staff, media and marketing, facilities and catering, and Academy to ensure alignment between Community Trust and Club.
• Manage the efficient coordination of player appearances and community involvement on behalf of the Club

MAIN JOB REQUIREMENTS AND PERSON SPECIFICATION

Education/Qualifications/Training:

Essentials

• Strong experience in community development, sport development and youth engagement.
• Strong project and operational management skills, with the ability to plan, deliver and evaluate initiatives – prioritising and managing multiple priorities
• Experience with grant funding processes
• Experience of developing organisational strategy within the sporting or charity sector
• Experience in partnership working with schools, councils, charities
• Leadership and staff supervision experience – managing coaches, volunteers or delivery staff
• Monitoring & evaluation skills – ability to track KPIs and write impact reports
• Budget management experience
• Confident IT skills, including use of Microsoft Office and database software
• Valid First Aid and Safeguarding qualifications (or willingness to obtain)
• Experience delivering health, inclusion, educational or behaviour-change programmesAbility to work to deadlines and meet project targets
• Understanding of health inequalities and barriers faced by children and families
• Understanding of equality, diversity and inclusion within community delivery
• A strong working knowledge of safeguarding legislation, statutory guidance and best practice within education and community settings.
• Strong commitment to high-quality, values led delivery
• A full valid driving licence and access to car to travel between sites throughout Bedfordshire.
• Willingness to work flexibly, including evenings and weekends
• Enhanced DBS clearance
• Degree or equivalent qualification, or demonstrable relevant professional experience.

Desirables

• Experience working in a football foundation or Trust
• Knowledge of EFL Trust or Premier League Foundation community programmes including Capability Code of Practice
• Valid First Aid and Safeguarding qualifications (or willingness to obtain)
• Event planning or matchday coordination experience
• Recognised sports coaching qualifications
• Youth Mental Health First Aid
• Leadership skills within a community or education setting

Abilities/Skills/Knowledge:

• Committed, enthusiastic and passionate about Luton Town Football Club.
• Must be pro-active, motivated, organised, responsible and able to work independently as well as in a team.
• Highly developed problem-solving skills, resilience, and the ability to perform well under pressure.
• Demonstrate good listening skills and have the ability to resolve issues where appropriate.
• Ability to multi-task whilst maintaining priority efficiencies.
• Focused on achieving Club, departmental and individual success.
• Willing to follow and promote the philosophy of the football club.
• Be an ambassador for the Club presenting the Club in a positive image at all times.

SAFEGUARDING STATEMENT

The Club is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

The Club has systems in place to ensure that the welfare of vulnerable groups is dealt with appropriately and sensitively. Everyone working at the Club has a duty of care to safeguard the welfare of children and young people by creating an environment that protects them from harm. Our standards of practice ensure all staff are fully aware and understand their responsibilities under safeguarding legislation and statutory guidance.

The Club ensures that all staff that have a direct responsibility for children, young people or vulnerable adults, have been subject to the most stringent of recruitment practices which include Criminal Record Checks and reference checks. These staff are alert to signs of abuse or maltreatment and will refer concerns to the relevant Designated Safeguarding Officers using the agreed safeguarding procedures.

EQUALITY STATEMENT

The individual must at all times, carry out their duties with due regard to the Clubs policies and procedures and in particular the Club’s Equality, Diversity and Inclusion Policy.

The individual must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation, or harassment of any description and to promote positive working relationships between all internal and external stakeholders. The individual must contribute to encouraging equality and respecting diversity by embedding such values in the workplace and challenging inappropriate behaviour and processes.

Volunteer Manager

YMCA St Helens
Salary: £35,000 • Contract: Permanent, 35 hours per week • Location: St Helens

YMCA St Helens is looking for an experienced and motivated Volunteer Manager to lead the development of our volunteering programme across housing, youth, early years and community services.

You will recruit, train and support volunteers, ensuring they feel valued, confident and equipped to make a meaningful impact. Working closely with colleagues and partners, you will create diverse volunteer opportunities, strengthen community relationships and develop our corporate volunteering offer.

Key responsibilities include:

• Designing and delivering a high‑quality volunteering framework
• Recruiting, inducting and supporting volunteers
• Developing training, supervision and recognition processes
• Coordinating corporate volunteering activities
• Supporting events and external engagement
• Ensuring compliance with safeguarding, data protection and health and safety

About you:
You will have experience managing or coordinating volunteers, excellent communication skills, strong organisational ability and a commitment to the values and social mission of YMCA St Helens. Experience with corporate volunteering or community events is beneficial.

If you are passionate about empowering people and building a thriving volunteer community, we would love to hear from you.

Apply with cover letter and CV by 3rd April 2026, noon. 

Interviews to be held week commencing 13th April 2026. 

The Trustees of John Wesley’s New Room seek an Executive Director to lead the organisation into the next exciting phase of its development. This role will suit someone who is a generalist, comfortable turning their hand to a variety of tasks and is equally happy contributing at a board meeting or engaging with visitors in the chapel. Most importantly, we are looking for someone with excellent leadership and interpersonal skills who can lead the staff and volunteers with confidence, cultivate a positive working culture, develop relationships with a variety of stakeholders and provide strategic leadership for the next phase of John Wesley’s New Room.

Our small staff team has undergone significant change in the past year to align with the future needs of the organisation. The Trustees expect this to continue in support of the newly refreshed strategy which will see a greater role for JWNR nationally and internationally, as well as playing an increasing role in the new Broadmead community following the anticipated redevelopment works in the local area, from retail to a more mixed residential and leisure offering. Having finalised a vision, we are looking for someone to lead the organisation through this change, laying a solid foundation on a practical and cultural level to then build upon for the future, creating more links with local communities as well as the wider Methodist church.

John Wesley’s New Room is the oldest Methodist building in the world (Grade I listed) and is a small but busy place where no two days are the same. Offering a chapel, museum and cafe by day, we also have meetings rooms and event spaces for hire, and welcome visitors both local and international on a regular basis. An important piece of Bristol’s history, the New Room is where Methodism started and the museum and collection tell the story of John Wesley. In addition, we manage a second museum Charles Wesley’s House, a short walk from the main site, which is mainly used for tour groups.

Corporate Partnerships Lead

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Corporate Partnerships Lead

Full Time/Permanent

Location: Hybrid working with a minimum of 1 day per week in our London office (Farringdon)

Hours: 35 hours per week

Salary:£51k - £55k (dependent upon experience)

Our offer to you 

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive: 

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping 

 
About Us 

This is a fantastic opportunity to join a team of over 1,400 employees and over 28,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.  

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, and Young Responders programmes). 

Job Summary 

St John Ambulance is entering an exciting new chapter. As we launch our ambitious three-year strategy, our goal is clear: to grow the power of first aid by 2028 by teaching more people life-saving skills and delivering expert care when it matters most.

This is a pivotal opportunity to lead and shape our Corporate Partnerships function at a time of significant growth potential. You will drive new business activity, develop compelling funding propositions, and secure income-led, multi-year partnerships that deliver meaningful impact for both St John and our corporate partners.

Leading a team of three, you will set clear strategic direction, build a strong prospect pipeline, and drive sustainable income growth. You’ll also strengthen and expand existing partnerships, maximise cross-selling opportunities, and collaborate across the organisation to develop values-aligned partnerships that generate both income and brand value.

We’re looking for a confident, strategic partnership professional with a proven track record of identifying, securing and managing corporate partnerships of varying scale. You’ll bring excellent communication and presentation skills, commercial insight, and a proactive, collaborative approach. Passionate about impact, you’ll play a key role within our fundraising, brand and communications team helping to build a high-performing culture and deliver against ambitious financial targets while advancing our mission to put first aid at the heart of every community.

About You 

You’re a strategic and commercially minded partnership professional with a proven track record of securing and growing high-value corporate partnerships. You know how to turn insight into compelling propositions and win new business that drives sustainable income growth.

You bring experience of leading or supporting teams to perform at their best, creating a culture of ambition, accountability and collaboration. Confident managing budgets and income targets, you use data and insight to inform decisions and maximise performance.

An excellent communicator and relationship builder, you’re comfortable influencing and pitching to senior stakeholders and negotiating win–win partnerships. Highly organised and self-motivated, you manage competing priorities effectively and understand fundraising best practice and regulatory requirements.

You lead with compassion and emotional intelligence, are open to feedback, and role model a values-driven approach aligned with our HEART values.

It would be great if you also have:

• Experience working within the charity sector
• Experience engaging senior leaders such as Directors, Trustees or CEOs
• A degree/L7 qualification (or equivalent experience)
• Up-to-date knowledge of corporate partnership and social impact trends

About the Role 

• Provide strong, values-led leadership to build a high-performing Corporate Partnerships team, fostering collaboration, inclusivity, ambition and excellence.
• Set clear objectives, KPIs and development plans; support, motivate and hold the team accountable to deliver annual income targets.
• Develop and deliver an ambitious corporate partnerships strategy focused on securing high-value new business while retaining and growing existing partnerships.
• Build and oversee a well-researched, strategically aligned prospect pipeline to drive sustainable income growth.
• Lead the creation of compelling, creative and commercially driven partnership propositions, proposals and pitches.
• Collaborate across fundraising, brand, communications, operations, finance and regional teams to maximise partnership opportunities and ensure integrated delivery.
• Oversee budgeting, forecasting, income monitoring and performance reporting, using insight to inform strategy and manage risk.
• Ensure strong governance and compliance, including due diligence, accurate CRM data management, regulatory adherence and high-quality impact and financial reporting to funders and senior stakeholders.

Please see the job description for more detail (this can be viewed on our website or once you click apply) 

If you are a current St John Ambulance employee, please apply here: Click here 

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below 

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.   At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.    

St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy. 

Kairos Women Working Together (Kairos) was founded in 1999 by a group of women in Coventry who recognised that those facing multiple disadvantages, and therefore most at risk of sexual exploitation, were falling through the cracks of existing services. From grassroots beginnings, Kairos has grown into a respected, feminist led, specialist women’s organisation rooted in the community it serves.

Over the next 5 years, Kairos will strengthen our new Women’s Hub as a safe, accessible, trauma-informed women’s centre delivering best practice responses, expand our services to meet women’s needs, strengthen partnerships, and influence systems so that no woman is left behind.

To do this we are seeking an organised, empathetic, and proficient individual to ensure the smooth operation of our hub.

This part-time role provides essential front-of-house support—greeting and assisting women arriving at the hub with sensitivity and professionalism —while also handling a broad range of administrative duties. From digital communications to accurate data entry & record keeping, ordering supplies and liaising with key partners and contractors you’ll help ensure our hub is kept safe, clean and ready for us to welcome visitors and women attending our groups and services.

If you have proven experience in office administration, strong IT skills (including Microsoft Office and familiarity with graphic design tools like Canva), and a commitment to our values and ethos, we want to hear from you.

Post Salary: £25,878 per annum, pro rata hours worked

Working hours: 22.5 hours per week, worked over Monday to Friday

Location: Kairos Women’s Hub, Old Grammar School, 31 Silver Street, Coventry, CV1 1HP.

This post is restricted to female applicants only under Section 9 of the Equality Act 2010. An enhanced DBS disclosure will be required.

Overview of Post

The Operations & Administration Support role is a vital part-time position responsible for the seamless operational flow of Kairos. Key duties encompass a broad range of administrative functions, from managing the main email inbox and creating visual content to accurate data entry and essential record-keeping. The role provides front-of-house support, welcoming women and visitors attending our Women’s Hub and ensuring its smooth running through monitoring and ordering essential supplies and liaising with CV Life regarding building maintenance and cleaning services. The role requires an organised, empathetic, and proficient administrator capable of supporting front line staff and the Senior Leadership Team. 

Main Responsibilities

Digital & Communications

• Manage the admin email inbox, responding to all queries promptly and forwarding communications to relevant staff members as appropriate 

• Open, scan, and distribute post to appropriate recipients 

• Use online graphic design tools to create visual content such as posters, signs and information sheets for use in the Women’s Hub and on social media.

• Assist the Senior Leadership Team in website updates and social media content. 

Reception

• Welcome women arriving at the Women’s Hub with empathy and professionalism, responding with particular sensitivity to any who may be distressed 

• Use knowledge of local services, advocacy, and rights to direct women to appropriate support, so ensuring no one leaves without assistance or alternative referral options 

• Welcome visitors and external partners attending meetings, assisting in preparation of refreshments as required 

• Assist the Support & Services Lead in ordering bus passes

Compliance & Governance

• Assist the Support & Services Lead in maintaining safeguarding records and procedures, entering and updating concerns on the log.

• Assist colleagues in maintaining an accurate record of women attending groups and services, entering individual service user details onto the database.

• Maintain and circulate a quarterly policy review schedule to the Senior Leadership Team. 

• Coordinate policy update processes and distribution

Financial & Procurement Management

• Administer procurement processes for office supplies and equipment 

• Assist the Finance & Impact Lead during contract reviews and negotiations, e.g. by researching best value and actively requesting charity discounts from suppliers 

• Assist Finance & Impact Lead in reviewing service contracts for energy, phone, internet, and insurance

Facilities & Building Management

• Assist the team in ensuring the Women’s Hub and courtyard is clean, tidy and free of rubbish, ready to welcome women and visitors. 

• Manage and monitor waste collection schedules (general waste, recycling, food waste) and coordinate sanitary bin and confidential waste collections 

• Maintain stock levels of essential supplies (e.g. toilet rolls, paper towels, soap, health and safety products) 

• Liaise with CV Life regarding building maintenance and repairs, and with cleaning services 

• Arrange annual PAT testing of all electrical equipment 

• Assist the designated Health & Safety Officer in

  • conducting periodic checks of the security alarm systems and access procedures 

  • identifying and resolving health and safety issues, maintaining accurate incident logs

Relationship Management

• Maintain positive relationships with key service providers 

• Support SLT, front line team and volunteers with operational queries, liaising with contractors as required.

• Keep stakeholders informed of relevant developments and maintain regular communication

HR Administration Support

• Conduct annual driving license checks for staff who drive for work

• Verify MOT and tax status for vehicles used for work purposes 

• Provide administrative support to the Volunteering & Community Engagement Lead and Support & Services Lead during recruitment.

Health and Safety

• Assist the designated Health and Safety Officer in conducting and recording risk assessments and monitoring their implementation 

• Record workplace accidents

• Maintain supplies of condoms and pregnancy tests, liaising with Public Health

IT & Equipment Management

• Manage inventory of laptops and mobile phones, and assist the Support & Services Lead by logging and monitoring SIM cards.

• Liaise with IT service provider for equipment procurement and technical support 

• Coordinate laptop setup and configuration for new staff 

• Assist Finance & Impact Lead in procuring replacement devices as needed, seeking best value options 

• Manage and review mobile phone contracts 

• Maintain accurate records of equipment allocation and contract expiry date

Person Specification 

Experience

• Previous experience in office administration 

• Proficiency in IT: Strong skills in Microsoft Office (Word, Excel) and experience using databases or CRM software 

• Familiarity with online graphic design tools e.g. Canva 

Knowledge & Skills

• Organisation & attention to detail: Excellent time management and accuracy in data entry 

• Communication: Strong written and verbal communication skills 

• Client facing skills including empathy and sensitivity 

• Efficiency: Ability to manage multiple tasks simultaneously

• Understanding of GDPR regulations

Values & Behaviours

• Self motivated and a strong problem solver.

• Collaborative team player

• High integrity and a continuous improvement mindset.

• Commitment to Kairos’s values and ethos.

Other

• Willingness to work flexibly.

• Unrestricted right to work in the UK

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Job purpose

To act as the organisation’s lead professional for complaint handling and quality improvement across all Advice Services.

To ensure the effective resolution of client complaints by maintaining expert knowledge of regulated advice and delivering excellent customer service. Provide regulatory insights in team discussions on MHCBS and Regulation 17 creditor challenges. Analyse complaint trends and produce reports to establish consistent processes that enhance service quality, accountability, learning, and continuous improvement.

To support the Head of Quality and Compliance in ensuring Toynbee Hall’s advice services remain fully compliant with FCA, MaPS, and internal quality standards.

Key Responsibilities

Complaints and Challenge Management

• Lead the end-to-end management of all client complaints, overseeing first-stage advice service resolutions and directly managing escalated complaints, while contributing regulatory insight to team discussions on MHCBS and Regulation 17 creditor challenges.
• Ensure timely, accurate, and fair resolution in accordance with FCA and MaPS complaint-handling procedures.
• Act as the organisational escalation point for complex or high-risk advice-related complaints, including cases involving direct client or creditor challenges under MHCBS and Regulation 17
• Liaise with external stakeholders, creditors, and partners to resolve disputes and maintain strong working relationships.
• Maintain an accurate and auditable record of all complaints, decisions, and resolutions.

Quality and Compliance Oversight

• Work with the Head of Quality and Compliance to monitor compliance with regulatory frameworks and internal policies.
• Conduct audits and case reviews to identify trends, risks, and opportunities for improvement.
• Support the design and implementation of quality-improvement plans, policies, and tools.
• Provide regular reporting to senior leadership, highlighting trends and risks across services.

Continuous Improvement and Learning

• Translate insights from complaints and audits into practical service improvements.
• Collaborate with Advice Managers and Coordinators to integrate learning into casework and training.
• Support staff training and development on complaint handling, communication, and quality assurance.
• Promote a culture of transparency, fairness, and continuous learning within advice delivery teams to ensure ongoing service improvement and the highest possible standard of support for Toynbee Hall clients.

Regulatory and Partnership Liaison

• Proactively maintain and develop knowledge of regulations, legislation, and best practice across all advice areas by engaging in relevant training, continuous learning, and professional development.
• Ensure complaint handling and quality monitoring comply with FCA MaPS  and advice quality standards.
• Support preparation for audits, funder reviews, and regulatory inspections.
• Keep colleagues informed of relevant regulatory changes and implications for practice.

General Responsibilities

• Adhere to Toynbee Hall’s policies and procedures, including safeguarding and data protection.
• Promote equality, inclusion, and accessibility across all aspects of the service.
• Demonstrate financial efficiency and value for money.
• Undertake other duties as directed by the Head of Quality and Compliance or senior management.

Person Specification

Essential Criteria

Experience and Knowledge

• Hold a valid Money and. Pension Service accredited qualification in debt advice
• A minimum of two years’ full time (2,220 hours) or equivalent part-time experience of delivering debt advice
• Demonstrates a strong understanding of advice areas, with particular expertise in FCA regulations, MaPS quality frameworks, and the Mental Health Crisis Breathing Space Regulation
• Significant experience managing complaints and quality processes within a regulated advice
• Proven experience in complaint resolution, creditor negotiation, and stakeholder management.
• Ability to analyse complex cases and identify systemic issues or risks.
• Experience developing and implementing service improvement plans.

Skills and Competencies

• Excellent communication and influencing skills at all levels.
• Strong analytical, reporting, and decision-making ability.
• Ability to manage competing priorities and meet tight deadlines.
• Confidence handling sensitive and confidential information with integrity.
• High level of IT literacy, including CRM or case management systems.
• A proven commitment to continuous professional development of self and wider teams.

Personal Attributes

• Ability to work independently and proactively without supervision.
• High level of professionalism and integrity.
• Committed to fairness, impartiality, transparency, and accountability.
• Calm, and solutions-focused under pressure, adopting a “find a solution, no blame” attitude.
• Collaborative and empathetic approach when dealing with clients and colleagues.
• Strong alignment with Toynbee Hall’s values and mission

Desirable Criteria

• Previous management or supervisory experience in a debt advice or compliance setting.
• Experience designing or delivering training on quality, complaints, or compliance.
• Knowledge of data-protection legislation and its implications for complaint management.
• Ability to build and maintain positive relationships with all staff members.
• Excellent written and verbal communication skills.
• Competence in handling sensitive information with discretion and maintaining confidentiality.
• Keeping up to date with technology and take individual responsibility for learning new technologies.

Please download the full Job Description for more details.

Our Benefits Package

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan
• Perk Box

This role sits within our Connecting Communities service, which is an element of the larger Mental Health and Wellbeing Service in Tower Hamlets. The post holder will be committed to supporting our clients through their recovery and developing greater resilience and wellbeing. This role will offer a personalised approach to accessing welfare and housing-related advice and information, through casework, workshops and advice surgeries.

What you’ll do 

• Provide welfare benefits and housing advice to support people with mental health challenges to live independently in the community.
• Help clients understand and resolve issues related to welfare benefits and ensure they receive their correct entitlements.
• Run workshops, groups, and advice surgeries on welfare benefits and related topics, such as money management.
• Work collaboratively with the Connecting Communities team, mental health services, housing associations, and other providers to support welfare benefits enquiries, referrals, and training needs.

Role Title: Senior Philanthropy Officer
Reports to: Philanthropy Manager
Salary: £32,861 per annum, pro rata (depending on experience)
Contract: 12-month maternity cover
Hours: Part time, 26 hours per week
Location: Hybrid - Magpas HQ, Alconbury Weald & homeworking

Magpas Air Ambulance are looking to recruit an experienced Senior Philanthropy Officer to join their growing Philanthropy team to cover a 12 month period of maternity leave. The role will work across Trusts, Foundations and individuals moving them through the philanthropy giving cycle; identification, cultivation, solicitation, stewardship and recognition.

Magpas Air Ambulance brings the very best pre-hospital emergency care, in the air or on land, including treatments usually available in a hospital. In 2025, we experienced our busiest year on record, our lifesaving service is in continued and growing demand, we need a dedicated and ambitious Senior Philanthropy Officer to help us deliver our plans to raise vital funds from philanthropic audiences.

Role Summary:

• Identify, develop and manage a portfolio of funders and donors including trusts, foundations and major donors to meet financial and non-financial targets
• Maximise income through the development of co-ordinated stewardship and relationship management
• Produce compelling proposals, reports, and presentations. and deliver inspiring base tours.
• Source funding for specific projects and work programmes, as well as core costs
• Manage an opportunity pipeline, research and identify new prospects
• Report progress against financial and non financial KPI’s on a monthly basis
• Support the Philanthropy Manager with strategic projects to build and develop philanthropy at Magpas Air Ambulance

To be successful in this role, you will have:

• Proven experience in a philanthropy or fundraising relationship management role, within the charity or not-for-profit sector.
• Strong track record in securing and managing philanthropic donors and building long-term relationships.
• Excellent communication, negotiation, and presentation skills with the ability to build rapport with Trusts and Foundations, HNWI’s, Trustees and Senior volunteers.
• Experience in managing donor portfolios and opportunity pipelines.
• Highly motivated, results-oriented, and able to work independently as well as collaboratively within a team.
• Strong communication, attention to detail, and the ability to manage multiple applications/relationships simultaneously
• Full driving licence with own transport

About Magpas Air Ambulance

We operate a hybrid working policy, giving flexibility to work from home and the office while meeting the needs of the Charity. Please make sure that any application clearly demonstrates that you live or will be living within a commutable distance of the main place of work.

We offer a range of benefits including an Employee Assistance Programme, generous holiday entitlement, staff survey, access to occupational health services, flexible working, learning and development opportunities, long service awards, social events, supportive working culture and staff car parking.

Magpas Air Ambulance is committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and Trustees. We aim to create an environment where everyone can be the best they can be, where they feel welcome and are free from bias and discrimination. We encourage applicants from diverse backgrounds to apply.

Magpas Air Ambulance is committed to the Armed Forces Covenant and as such welcomes members of the Armed Forces to apply.

Closing date: Friday 27th March 2026
Interview date: Wednesday 8th April 2026 (competency-based questions, and a written task)
Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

This role is subject to a Disclosure and Barring Service (DBS) check.

If you do not hear from us in 2 weeks from the closing date after submitting a final application, unfortunately this means you have not been shortlisted to the next stage of the selection process.

We request no contact from agencies or media sales.

Coeliac UK is looking for a detail-focused and proactive Commercial Officer – Licensing to support the delivery and administration of the globally recognised Crossed Grain Trademark (CGT) certification scheme.

Job Title: Commercial Officer – Licensing
Contract Type: Maternity Cover, (12-14 Months FTC), Full Time
Location: Head Office, High Wycombe (hybrid working available)
Salary: Circa £28,000–£30,000 per annum
Salary band: Commercial (CO5)
Benefits: 36 days holiday (including bank holidays), enhanced parental leave, private counselling service
Closing Date: Friday 20th March (early applications may be reviewed as received)

In this role, you will work closely with food manufacturers and commercial partners to manage licence applications, renewals and product information associated with the scheme. You will help ensure that certified products meet the high standards required to carry the Crossed Grain Trademark, supporting the integrity of one of the world’s most trusted gluten free symbols. This is a varied role within the Commercial Services team, combining administration, partner support and coordination across licensing and commercial activities.

Key Responsibilities

• Manage the renewals process for manufacturers licensed under the Crossed Grain Trademark certification scheme.
• Support new licence applications by liaising with commercial partners, negotiating licence fees and ensuring all documentation is accurate and up to date.
• Maintain accurate records of licensed products across Coeliac UK’s Food Information Services, including the printed Food and Drink Guide.
• Manage invoicing, monitor payments and support the tracking of commercial revenue.
• Maintain and update CRM records, reports and monitoring systems to ensure accurate commercial data and reporting.
• Respond to partner enquiries and support wider commercial initiatives including advertising, sponsorship and new partnership opportunities.

About You:

We’re looking for an organised and analytical professional who enjoys managing detailed processes and building strong relationships. The ideal candidate will have:

• Excellent organisational and administrative skills with strong attention to detail.
• Strong interpersonal and communication skills, with a confident and professional telephone manner.
• Good analytical and numerical skills with the ability to manage reports and financial data.
• Confidence using Microsoft Office and CRM or database systems.
• A proactive, flexible and positive approach with the ability to manage competing priorities.

About Coeliac UK:

Coeliac UK is the charity for people who need to live without gluten. For over 50 years, we’ve been supporting those with coeliac disease and related conditions by providing trusted advice, funding vital research, and campaigning for better access to safe gluten free food. Our work ensures that no one’s life is limited by gluten.

Closing date: Friday 20th March 2026 (We may close this vacancy early if we find the ideal candidate).

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also be searching for similar roles such as: Commercial Administrator, Licensing Officer, Partnerships Officer, Accreditation Officer or Commercial Coordinator.

Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

No agencies please.