Care management jobs
Our Supporter Care Assistant plays a pivotal role at War Child as the first point of contact for many of our supporters and the general public. We’re looking for someone who is ambitious, proactive and passionate about fundraising: someone who believes in creating a personal and rewarding experience for the UK public to make a difference to the lives of the world’s most vulnerable children. If you are a confident, friendly and empathetic individual who is passionate about great customer care, and building strong, loyal relationships, we want to hear from you!
Part of the Supporter Engagement Department but working across the organisation and the wider War Child family, you’ll be joining a team which prides itself on innovation and collaboration in order to inspire our fundraisers and supporters. The Supporter Care Assistant deals with a wide range of fundraising enquiries through phone, email and post: this is a varied role where no two days are the same. You’ll be supporting our vital work by providing timely, compassionate and appropriate communications, as well as ensuring efficient administration of donations and maintenance of accurate database records.
We’ll need you to be able to work on a Monday, as it’s our busiest day in the team. A regular on-site presence is essential too as managing the incoming post is a core part of the role, so we’ll need you to be based in our London office for a minimum of one day per week. You can work remotely on other days if you choose and we are happy to consider other flexible working arrangements.
What we're looking for
Below are some of the experiences and qualities we’re looking for. You can read the full job advert on our careers site.
- Experienced in delivering high quality customer or supporter care using phone and email that informs, motivates and inspires others; charity/NGO sector experience would be an advantage but not essential to be considered for this role.
- A natural people-person, who is friendly, empathetic, and enjoys communicating with supporters over the phone and in writing.
- Experienced in carrying out administration tasks and processes, with good knowledge of Microsoft Office.
- Highly organised and have a ‘can do’ attitude, proactively looking for ways to improve the support on offer.
- A flexible and diligent team player, able to work under your own initiative, take instructions from others, and go the extra mile to service supporter needs.
- Strong and proactive in your approach to managing your own workload, able to work to tight deadlines and multitask at short notice in a busy environment.
- Experienced in using CRM databases to record information promptly and accurately.
- Able to demonstrate excellent written and spoken English with a confident and professional manner on the phone and in person.
- Someone with excellent attention to detail and good numeracy skills.
- Passionate about supporting and helping others.
What we can offer you
At War Child, we genuinely value different ways of working. Our goal is to support our employees to do their best work while ensuring we continue to deliver for children affected by conflict. Some of our benefits include:
- Flexible working culture and flexible public holidays
- 28 days annual leave (pro-rata), plus bank holidays, which increases by one day per year on your work anniversary, up to a maximum of 33 days.
- Pension - 5% employer contribution (increasing to 6% after one year’s service), with minimum employee contribution.
- Health and wellbeing - employees may take advantage of a healthcare cash plan, a GP 24/7 helpline, cancer cover, and a range of wellbeing initiatives and training. All employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
This role offers an incredible opportunity to make a tangible difference at a time of unprecedented need. Join us in standing up for children affected by war and help create a future where no child’s life is torn apart by conflict.
No child should be a part of war. Ever.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready for something new?
Are you passionate about supporting vulnerable adults during critical moments in their care journey? As a Hospital Care Navigator, you’ll be a vital part of ensuring patients leave the hospital safely and confidently, with the right support in place.
In this rewarding role, you’ll be the single point of contact for adult patients preparing for discharge from the hospital. You’ll work closely with the Adult Social Care team, health professionals, hospital practitioners, and community services to:
- Identify needs and barriers to safe discharge
- Achieve safe and timely patient discharge
- Coordinate outpatient appointments and follow-up services
- Provide clear, compassionate advice and support to patients and their families
- Ensure patients understand their discharge plan every step of the way.
You’ll meet with patients, their families, friends, or carers to assess ongoing needs, ensuring a safe plan is in place for their return home. This could include ensuring that medication is arranged from the hospital pharmacy, someone is at home to greet them, food and heating are available, and the condition of the home is safe to return to. You may be required to liaise with Adult Social Care and other home providers to coordinate home support. You’ll follow up on calls or visits to ensure the patient is managing well at home. By providing the proper support, patients can be discharged sooner, and the risk of readmission is significantly reduced.
We’re seeking someone who:
- Has experience working with vulnerable adults in a hospital, GP or other healthcare setting
- Communicates with empathy and confidence across different teams at different levels, and with patients
- Is highly organised, with excellent time management skills
- Has awareness and respect for cultural differences
- (Bonus) Experience working in a hospital or clinical setting.
The role is based at our Southwark office, and you will be required to travel to hospitals and across the City of London, as well as to Tower Hamlets, Camden, Hackney, and Southwark.
Apply now and be part of something meaningful.
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous annual leave entitlement plus bank holidays
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please submit your CV along with a brief covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, seeing these differences as an asset that improves our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London


The client requests no contact from agencies or media sales.
Regional Operational Manager
Service: Services and Innovation London
Salary:
- £42,562 - £46,703 FTE per annum (£34,049.60 - £37,362.40 per annum for part-time, 29.6 hours per week)
- Additional £3,866 Inner London Weighting FTE per annum (£3,092.80 ILW per annum for part-time, 29.6 hours) for office based
- OR £480 homeworking allowance per annum (£384 per annum for part-time, 29.6 hours per week) if homebased
Location: Various areas across London
Hours: 29.6 hours per week (part-time) – can also be worked as a 3 day a week role (22.2 hours per week)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for a Regional Operational Manager to oversee a portfolio of services across London, driving innovation, operational excellence, and community impact.
The postholder will lead service managers, manage stakeholder relationships and pursue development opportunities across the capital.
Key requirements:
- Proven leadership experience managing services for vulnerable children, young people, and families.
- Strong background in team management, budget oversight, and quality assurance.
- Skilled in stakeholder engagement, partnership building, and service development.
- Experience with tenders, funding bids, and strategic growth.
- Knowledge of safeguarding, compliance, and data-driven performance monitoring.
- Commitment to equity, diversity, and inclusion, with an understanding of intersectionality.
- Excellent communication, project management, and organisational skills.
- A recognised qualification in social work, health, education, youth work (or equivalent), and ideally a management qualification.
We welcome applicants with lived experience of the communities we support.
Main Requirements (for details check the job description and person specification):
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays (pro-rated for part-time hours)
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
Our commitment to Equality, Diversity & Inclusion:
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
To Apply:
- Click the ‘Apply’ link below and fill out our digital application form
- Closing Date: Monday 23rd February at 11.59pm
Interviews are scheduled to take place on March 17th, 2026, at our Head Office in London, with slots throughout the working day and early/late slots available.
Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Purpose of the role is to lead in the day to day operational management of Vincentian Care Plus (VCP) through effective leadership and delivery of high quality care within the framework of Care Quality Commission’s Fundamental Standards of Care.
The Registered Manager will be accountable and will be working closely with the Chief Executive Officer to encompass the management of all services within the organisation’s policies and procedures.
To provide high quality homecare services that support the rights of the individual to live the lives they choose as far as they are able, and deliver the service as per the contract requirements of Westminster City Council.
To lead and promote VCP’s philosophy, values, aims and approach in providing high quality homecare services.
To efficiently manage the day to day running of the business, allocating resources and monitoring performance to deliver high quality homecare services within the agreed budget.
To manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely.
Manage the Safety and Quality of the Organisation
· Ensure that the service meets all the quality control requirements to remain compliant at all times.
· Be responsible for the safe delivery of the service in line with legislative requirements and the organisation’s policy and procedures.
· Ensure that all Safeguarding and Health & Safety legislation requirements are adhered to at all times.
· Promote safe working practices under the Mental Capacity Act, Pan-London Safeguarding procedures and general medication management.
· Closely work with the Compliance and Quality Manager to implement, maintain and resolve complaints and incidents within agreed procedures.
· Undertake training and development to keep up to date with the law, best practice and changes in organisation policy, applying this knowledge to day to day management and delivery of care.
· Understand and monitor health and safety in the workplace and in the field.
· Maintain full and accurate records and reporting systems in accordance with legal requirements to ensure the effective running of the organisation.
· Carry out investigations relating to the quality of the service and use findings to make improvements.
· Be prepared to work flexibly to ensure the safe delivery of the service.
Provide a Good Service to the Client
- Promote the rights of each client and keep their wishes at the centre of their care and support.
- Make sure that prior to each service commencing, a client assessment and risk assessment with the client, and/or their chosen representatives, has been completed including what the client needs and would like to achieve from their care and support.
- Make sure a written individually tailored care and support plan has been created and agreed, that respects the client’s wishes and promotes their dignity and privacy. Agree appropriate risk control measures to reduce identified risks.
- Provide the client, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns.
- Apply excellent communication skills with client, their families and representatives, staff and other health and social care professionals to deliver high quality homecare services.
- Keep all information about client and their families secure and confidential.
Leadership
· To fulfil all duties as Registered Manager in accordance with Care Quality Commission requirements.
· To work with the CEO in developing ideas, initiatives and practices and to share in the monitoring process.
· Actively participate in the growth and development of the Charity, through maximising funding and marketing opportunities.
· Manage the finance of the Charity by fully understanding the current financial status and working within the budget constraints to ensure the budget is met at all times.
· Oversee all administrative systems to ensure factual, accurate information is held and that all computerised and manual records are up to date.
· To attend meetings and provide regular reports.
· To ensure that relevant legislation and registration requirements are complied with and to deal with any concerns.
· To initiate the implementation and on-going review of Policies and Procedures and Quality Standards of Care.
· To build good working relationships with Local Authorities, Agencies and peer groups to support the development of the Charity, and develop and maintain contacts with relevant Statutory and Voluntary Agencies as well as Social and Health Care Agencies.
· To maintain professional accountability for:
o care delivered
o care premises and resources
o training and supervisions to staff providing care
· To be accountable and responsible for the provision of care throughout the operational day.
· To ensure that care delivery is based on currently accepted best practice that can demonstrate resident assessment, planning, implementation and evaluation to meet the residents’ needs holistically, is person centred and that all care is evidenced based.
· Initiate and maintain effective Care planning, Quality Assurance Management, Complaints Management, Risk, Health and Safety Management, and evidence based care audits for the service.
· Maintain all necessary documentation with regard to confidentiality and the Data Protection Act and uphold effective and accurate record keeping by ensuring high standards of record and report writing are maintained.
· Demonstrate and lead by example in the delivery of care and effective use of resources.
Staff Management
· To be responsible for and manage a team of office and care staff within a budgeted establishment ensuring appropriate skill mix to maintain the high care standards.
· Lead the staff team to provide a high standard of person centred care based on a Vincentian ethos and philosophy of care, which recognises and respects the dignity of each resident as a unique individual.
· Manage the effective recruitment, induction, training and performance of the office and field staff teams.
· Identify ongoing training needs and ensure staff are up to date with current best practice.
· To take part in training opportunities in the Vincentian tradition of working and to promote these values to all members of staff.
· To promote a teamwork approach through strong leadership in an open and friendly working environment.
· Be responsible for the on–call rota.
· Actively promote, develop and maintain an environment, which encourages lifelong learning with staff.
· Work closely with the Compliance and Quality Manager to ensure that all staff undertake the mandatory training requirements. Ensure that Evidence Based Practice (EBP) is used to deliver high standards of care.
· Participate in the training and development of all staff. Assume the role of facilitator for the staff, providing support for supervision/continual professional development.
· Identify own learning needs and take responsibility for own professional development
Additional Information
· The post holder must at all times carry out their responsibilities with due regard to the Charity’s Equal Opportunities Statement.
· Work in line with the Charity’s Safeguarding People from Abuse Policy and Whistle Blowing Policy to ensure that people are kept safe at all times.
· Confidentiality of residents to be maintained at all times.
· The post holder must carry out their responsibilities with due regard to the non-smoking environment of the Charity.
· An understanding of administering medicines.
· The post holder must respect the confidentiality of data stored electronically and by other means in line with the Data Protection Act and GDPR.
· The service is committed to the principle that no member of staff should work on average more than 48 hours per week. Staff who do exceed this limit need to complete an opt out form. Any member of staff who undertakes work outside the Home, regardless of whether they exceed 48 hours or not, must inform their manager of this in writing.
Genuine Occupational Requirement
We are a Charity which unpins its values and ethos from the teachings and example of St Vincent de Paul and Louise de Marillac, who co-founded the Daughters of Charity of St Vincent de Paul in 1633. Although we employ people of all faiths and none, we require that all employees learn about the Vincentian values which is the driving force of the charity.
The above list is not exclusive or exhaustive and the post holder will be required to undertake such duties as may reasonably be expected within the scope and grading of the post. All members of staff are required to be professional, co-operative and flexible in line with the needs of the post.
Candidate Specification
Essential Criteria
Experience and skills
· Excellent leadership and management skills.
· Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals.
· Excellent skills at building partnership working relations with commissioners and contracts monitoring officers building rapport and instilling trust.
· Ability to support client with all aspects of their daily living in a manner that respects their dignity, is non- judgmental and promotes their independence, choices and privacy.
· Experience of care services, risk assessment and person centred care and support.
· Experience of regulatory frameworks for Domiciliary services such as Care Standards and the Care Quality Commission.
· Effective strategic and operational planning of workloads so clients receive the services they expect.
· Financial management including budgetary control.
· Good administrative skills and computer literacy.
· Experience of managing and developing an effective staff team including recruitment, training, supporting and supervising staff.
· Ability to maintain clear written and electronic records and to follow statutory reporting procedures.
· Ability to implement Vincentian Care Plus’ policies, procedures, and instructions.
· Experience of managing the delivery of social care services as a registered manager (desirable).
· This list is not exhaustive and from time to time you may be required to undertake additional duties.
· This job description will be updated from time to time at the discretion of management in response to changing business needs.
Personal attributes
· Caring and compassionate towards people in need of care and support.
· Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own.
· Strong commitment to non-discriminatory care practice.
· Commitment to respecting the rights of client at all times and to promoting their privacy, dignity and independence throughout their lives.
· Dedicated to governance and delivering high quality services.
· Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions.
· Excellent time keeper and reliable and professional.
Knowledge and understanding
· Good standard of education with good literacy and numeracy skills.
· Excellent understanding of the needs of people who require care and support at home and the provision of homecare services in line with best practice.
· Good understanding of the regulatory responsibilities of a Registered Manager and the law relating to domiciliary care services.
· Understanding of the tendering process and the ability to prepare tenders and deliver presentations to Commissioners.
· Must have NVQ L5 qualification in Leadership and Management Health and Social Care or equivalent, or be willing to work towards a relevant management qualification.
· Working knowledge of Safeguarding procedures in adult care, and how to recognise abuse.
· Understanding of systems to maintain confidentiality in relation to client, staff and the business.
· Knowledge of health and safety matters in relation to homecare services and risk management.
· Business Management degree (desirable).
Salary and Conditions of Service
The salient features of Conditions are as follows:
You will be automatically entered into the Nest Pension Scheme after three months.
· All offers of appointment are subject to receiving satisfactory references and medical clearance and DBS checks.
All appointments are subject to a 6-month probationary period.
Further Information
We operate a no smoking policy.
We confirm our commitment to equal opportunities in all our activities. It is intended that no job applicant or employee will receive less favourable treatment on the grounds of political belief, sex, sexual orientation, disability, marital status, race, nationality, ethnic origin, religion or social class. Selection and promotion criteria will be kept under review to ensure that individuals are treated on the basis of the job requirements and on their relevant personal merits, and are not disadvantaged by conditions or requirements, which cannot be shown to be justifiable.
The client requests no contact from agencies or media sales.
Registered Care Manager
We’re looking for an experienced and passionate Registered Care Manager to join the team.
This is a wonderful opportunity for someone who truly believes in person centred care, community living and empowering people to live independently in their own homes.
Position: Registered Care Manager
Salary: £42,802.07 per annum (£44,208.22 per annum is achieved after 18 months successful performance in the role)
Location: Washington, Sunderland
Hours: Typically Monday- Friday with some flexibility evenings & weekend, 37.5 hours per week
Contract: Permanent
Closing Date: 24/02/2026
About the Role
As Registered Manager, you will hold CQC registration and provide confident, compassionate leadership for Willow Brook, with some hybrid support to nearby services when required. You will be responsible for the day to day operational management of the service, ensuring that we consistently deliver safe, caring, responsive and high quality support.
You will also play a vital role in driving continuous improvement, embedding best practice and supporting your team to be the very best they can be.
What You’ll Be Doing
- Leading and inspiring a dedicated care team to deliver outstanding, person centred support
- Ensuring full compliance with CQC regulations, safeguarding and quality standards
- Promoting independence, wellbeing and choice for people who use our services
- Building strong, positive relationships with residents, families, commissioners and partners
- Overseeing quality assurance, audits and continuous improvement plans
- Creating a supportive, inclusive and positive workplace culture where people feel valued
- Supporting hybrid working arrangements across nearby services when required
Willow Brook is a warm, welcoming Extra Care scheme offering modern, self contained homes alongside flexible, on site care and support. At the heart of Willow Brook is a strong sense of community, where people feel safe, valued and connected, while still enjoying independence and choice.
This role offers the chance to shape a service that genuinely makes a difference — not just to residents, but to the wider neighbourhood.
About You
We’re looking for someone who brings experience, heart and leadership to everything they do.
You will:
- Be a Registered Care Manager with at least 2 years’ experience managing a CQC regulated service
- Have experience of Extra Care or similar services (housing experience is desirable, but not essential)
- Be passionate, innovative and committed to delivering high quality care
- Be a confident, approachable leader and a real team player
- Have strong knowledge of safeguarding, quality governance and regulatory frameworks
- Lead with empathy, integrity and enthusiasm
- To be successful in this role, you’ll be an established Registered Manager with a minimum of 2 years’ experience as a Registered Manager service, ideally within Extra Care, supported living or a similar setting.
Why work here
Care should be about more than support — it’s about belonging, empowerment and community. The Extra Care services are designed to help people live the lives they choose, in homes they love, with the right support at the right time.
At Willow Brook, you won’t just manage a service — you’ll be part of something meaningful, shaping a vibrant community and helping transform lives every day.
Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.
Other roles you may have experience of could include Registered Manager, Registered Manager Care, Care Home Manager, Home Care Manager, Domiciliary Care Manager, CQC Registered Manager, Registered Service Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Employability Manager
We're currently looking for an Employability Manager to join our team at St. John's this year.
You'll lead the design and delivery of our college-wide employability programme, ensuring our autistic learners and those with additional needs are prepared for meaningful work opportunities. From developing enterprise projects and supporting our Supported Internship programme, to building partnerships with local employers, you'll play a key role in shaping aspirational outcomes for our learners.
You'll also manage a small team of Employability Coordinators, collaborate with curriculum and transitions staff, and embed employability across the learner journey—from skill-building to successful job placements.
This role would particularly suit someone who has:
- Experience working with SEND learners in an educational or employment setting
- A strong understanding of inclusive employment and supported internship models
- Knowledge of the Gatsby benchmarks and Preparing for Adulthood framework
- A background in careers advice, experience working in Further Education (FE) colleges, or demonstrated experience supporting young people with SEND
- Excellent partnership-building and project management skills
- Line management experience and a collaborative leadership style
In return, we offer generous annual leave, ongoing CPD, and a supportive team that's passionate about delivering real‑world outcomes for young people with additional needs.
This is a brilliant opportunity to drive change, shape strategy, and make a lasting impact on the lives of our learners.
Shortlisting is scheduled for 06th February 2026, with in-person interviews to take place at St John's College on 10th February 2026
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
Documents
- Employability Manager St J (002) - 2026.pdf (5.33 MB)
We stand with autistic children and young people, champion their rights and create opportunities.
We’re looking for a highly experienced and motivated Supporter Care Manager to lead our brilliant Supporter Care Team. In this role, you’ll make sure every supporter who contacts us receives a positive, professional, and memorable experience. From handling donations and enquiries to managing complaints and ensuring we meet our service standards, you’ll take ownership of delivering a high quality service that makes a real difference to how people feel about supporting us.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You’ll oversee the day-to-day running of the Supporter Care function, driving efficiency, consistency, and care in everything we do. Working closely with colleagues across fundraising and beyond, you’ll help refine our processes, improve supporter journeys, and ensure feedback is acted on. It’s a role that combines leadership, strategy, and hands on delivery, perfect for someone who enjoys variety and isn’t afraid to challenge the status quo to make things better.
As a people-focused manager, you’ll build a supportive and inclusive environment where every team member can grow and thrive. You’ll lead by example, ensuring your team feels motivated, empowered, and clear on how their work contributes to the wider success of the organisation.
If you’re passionate about delivering outstanding customer care, love motivating others, and want to use your skills to lead a team that truly makes a difference, we’d love to hear from you.
You will be contracted to our London hub with a minimum expectation of two days per week working in person at the Hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Business Manager
Are you a skilled and compassionate leader with a passion for making a difference in the lives of others? You will have a key role in helping to serve older Christians and in leading a motivated and committed staff team catering to the residents in Bridgemead, Bath.
As a Business Manager, you will play a pivotal role in managing our day-to-day operations, supporting our dedicated staff, and driving our mission to enhance the well-being of those we serve. Find out more about how we care for our residents: https://youtu.be/Po6md7pq7nI
If you are a dynamic professional with a strong background in business management and a heart for caring, we invite you to apply now.
Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w
For more information, please read the job pack
Responsibilities:
- Lead the business performance of the home alongside the Registered Manager, delivering agreed income, occupancy, cost and surplus targets
- Ensure high standards of service, cleanliness and hospitality through effective leadership of housekeeping, catering and maintenance teams
- Work in partnership with the Registered Manager to maintain quality standards, prepare for inspections, and meet regulatory requirements
- Oversee the administration of the home, including staffing, rotas, payroll information, recruitment, training records and compliance
- Contribute to a well-led, positive and values-driven culture, promoting Pilgrims’ Friend Society’s ethos and “The Way We Care”
- Support staff development, wellbeing and morale through effective supervision, appraisal, performance management and engagement
- Manage resident applications, fees, contracts and family communications, ensuring excellent customer care and responsive complaint handling
- Take responsibility for health, safety and compliance matters when on duty, including fire safety and liaison with external bodies
- Oversee property, maintenance and supplier relationships, working with Property Services to ensure the home is safe and well maintained
- Provide visible leadership in the pastoral and spiritual life of the home, supporting devotions, community engagement and relationships with local churches.
Skills/Experience:
- Willing and able to take a lead in maintaining the Christian ethos of the home;
- Management experience in a business setting;
- Comfortable with writing business communications to staff and residents as well as authorities etc;
- Ability to communicate effectively at all levels whilst maintaining confidentiality;
- Ability to lead, motivate and encourage staff to give of their best, and have people-leadership and management experience;
- Able to work under pressure and provide calmness in all situations;
- IT literate ( including Microsoft Word, Excel, Outlook and the Internet);
- Willing to be flexible in the working pattern and are prepared to participate in training and attend relevant staff meetings.
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)
Hours:
40 hours a week, usually worked over 5 days.
“On-call” cover is required on a rotating basis to meet demands. Please get in touch for more information about working patterns.
Benefits:
- £44,500 to £50,000 per annum
- Relocation support (to be discussed)
- 5 Weeks' paid holiday per year as well as bank and public holidays
- On-going training and support
- Team events
- Pension scheme
- Care Friends referral
- Medicash
- Perkbox – including an Employee assistance programme.
- Long-standing service rewards
- Birthday rewards
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested
Hours: Full-time
Salary: £39,114.92 to £43,000
Hours: 37
Closing Date: 9 February 2026 - we reserve the right to close early if we have enough suitable candidates
Northamptonshire Carers is seeking a passionate and experienced Registered Manager to lead our regulated care services. This is a pivotal role ensuring high-quality, person-centred care delivery across our services, maintaining compliance with CQC and other statutory regulations, and supporting our mission to improve the lives of carers and those they care for.
Key Responsibilities
- Lead and manage regulated care services, ensuring contractual targets and quality standards are met.
- Maintain CQC registration and ensure full compliance with regulatory requirements.
- Oversee personal care services and manage day-to-day operations, including out-of-hours on-call.
- Supervise regulated care staff and administrative support, ensuring effective recruitment, training, and performance management.
- Conduct audits, prepare for inspections, and report to senior leadership and trustees.
- Implement safeguarding protocols and ensure GDPR compliance.
- Attend strategic meetings and maintain relationships with key stakeholders.
- What We’re Looking For
- Proven experience in managing regulated care services, ideally within a community or charitable setting.
- Strong understanding of CQC standards and care sector regulations.
- Excellent leadership, organisational, and communication skills.
- Ability to manage contracts, staff development, and quality assurance processes.
- Commitment to person-centred care and continuous improvement.
- A collaborative team player with a proactive approach to problem-solving.
Why Join Us?
- Be part of a respected local charity making a real difference.
- Work in a supportive, values-driven environment.
- Opportunities for professional development and training.
- Office-based role fostering team cohesion and collaboration.
What we’ll offer in return:
- 24 days holiday plus bank holidays - pro rata for part-time
- Simply Health Cash Plan
- Death in Service benefit (should the worse happen, your loved ones will be supported)
- A supportive environment, no stuffy dress-codes, flexibility where we can
- Hybrid Working
What next:
- Click apply and we look forward to receiving your application
- Please be advised, should we receive enough suitable applications, we reserve the right to close the vacancy early.
- The successful candidate will be required to have an enhanced DBS check and the right to work in the UK.
If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment team aware as soon as possible.
We at Northamptonshire Carers are committed to supporting and promoting Equality, Diversity and Inclusion and are passionate about action, not words, being essential when tackling workplace race inequality. We have made some great progress with our EDI work and as a result, have become a Race Equality Matters Trailblazer, awarded to us for our efforts in championing and pioneering the drive towards racial equality. But we still have lots of work to do to continue to raise awareness, tackle all forms of discrimination and inequality, and create greater understanding of the issues that impact all of the people we affect, both in the workplace and the services our organisation provides. We are committed to being an inclusive organisation and recognise the important role our staff and service users play in creating and maintaining that inclusive culture.
We are striving to be a diverse, inclusive organisation and support under-represented unpaid carers. You can read about our Big Promise Project here
Are you seeking a new career?
Do you want to be part of this dynamic, forward thinking charity?
We are keen to attract applicants who reflect the diverse communities we support in Northamptonshire.
Full-time, part-time, overnight and flexible working hours available.
"Working for Northamptonshire Carers is a great place to be feeling welcomed and valued from the get go." - Dave
REF-226 032
The Head of Clinical Governance will lead and enhance the organisation’s commitment to delivering high-quality, safe care for children. This role is pivotal in overseeing clinical governance frameworks, ensuring compliance with regulatory standards, managing clinical risks, and implementing quality improvement initiatives. The postholder will work collaboratively across teams to promote a culture of safety and continuous improvement, aligning with The Children’s Trust’s strategic objectives. Whilst the post directly reports to the Director of Nursing and Quality, the remit of the role spans the whole organisation and works across all clinical directorates.
Interview date: to be confirmed
This role is not open for sponsorship.
Duties and Responsibilities
Clinical Governance
- Develop and maintain an effective clinical governance framework that supports safe and high-quality care.
- Facilitate regular clinical governance meetings to discuss performance, incidents, and quality improvement initiatives.
- Ensure that clinical pathways and practices are aligned with best practice guidelines and evidence-based standards.
Patient Safety
- Lead initiatives to enhance patient safety across all services, promoting a culture of transparency and reporting.
- Implement and maintain the Patient Safety Incident Response Framework (PSIRF), ensuring that learning from incidents is captured and shared.
- Monitor and report on patient safety metrics, identifying areas for improvement and ensuring appropriate action plans are developed.
Clinical Risk Management
- Identify, assess, and manage clinical risks within the organisation, ensuring effective risk mitigation strategies are in place.
- Conduct regular reviews of incident reports and risk assessments to inform organisational learning and development.
- Oversee the management of serious incidents, ensuring thorough investigations and appropriate follow-up actions are completed.
Quality Improvement
- Develop and implement quality improvement initiatives aimed at enhancing patient outcomes and experiences.
- Lead quality impact assessments for new initiatives or changes in practice, evaluating potential risks and benefits and manage the organisational governance in relation to these.
- Collaborate with multidisciplinary teams to promote a culture of continuous quality improvement.
Regulatory Compliance
- Ensure compliance with relevant legislation, standards, and guidelines, including CQC regulations and national safety frameworks.
- Maintain an up-to-date understanding of regulatory changes and ensure organisational policies and practices reflect these updates.
- Coordinate and draft the annual organisation quality account.
Clinical Audit
- Design and implement a comprehensive clinical audit program that evaluates the quality of care and compliance with clinical standards.
- Analyse audit findings to identify trends and areas for improvement, facilitating the development of action plans.
Incident Management
- Oversee the incident management process, ensuring that incidents are reported, investigated, and learned from effectively.
- Develop strategies to communicate learning from incidents across the organisation to promote a culture of safety.
Professional Standards
- Promote adherence to professional standards and best practices among clinical staff, ensuring high levels of accountability and professionalism.
- Monitor compliance with organisational policies and procedures, implementing corrective actions as needed.
Policies and Procedures
- Develop, review, and update clinical policies and procedures to ensure they align with current best practices and regulatory requirements.
- Ensure all staff are trained and knowledgeable about relevant policies and procedures.
Medical Records
Ensure that medical records are maintained accurately and confidentially, supporting patient safety and care continuity.
Medicines Management
- Line manage the lead pharmacist and wider pharmacy team
- Oversee medicines management processes, ensuring compliance with best practices and safe medication administration.
Complaints and Patient Experience
- Manage the complaints process, ensuring that concerns are addressed promptly and appropriately, and lessons learned are disseminated.
- Work to enhance patient experience through feedback mechanisms, ensuring that patient voices are heard and acted upon.
General
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
- Act as a critical member of the Nursing and Care senior leadership team.
Health and Safety
Adhere to all Health and Safety guidelines, principles and regulations required to perform your role and comply with The Children’s Trust policies and procedures.
Wellbeing and Emotional Resilience
- Maintains a positive approach and outlook when dealing with change and overcoming challenges and problems.
- Recognises own limitations, develops realistic goals, and uses support network resource when or if necessary.
- Treats challenges and problems as a learning experience.
- Remains organised and focused when under pressure.
- Responds appropriately and effectively to all constructive feedback.
- Motivates self and other.
Education & Qualifications:
- Active NMC membership
- Educated to Masters degree level in a relevant area (or relevant experience), and / or with relevant post graduate teaching or leadership qualifications.
Experience:
- Evidence of significant operational leadership experience at AfC band 8a equivalent or above
- Experience working with children with learning disability
- Experience of working within quality and clinical governance dedicated roles
- Experience within training/education/practice-based education and presenting effectively to a variety of audiences
- Experience managing significant budgets
- Experience writing business cases for service proposals
- Experience of effective partnership working with internal and external stakeholders
- Management of change
Skills & Abilities:
- Dynamic, passionate, open, participative, and supportive leadership style
- Strong influencing skills
- Ability to develop and deliver innovative training programmes
- Clinically credible in own area of practice
- Able to deliver a multi-faceted service balancing the capacity of each area to meet service needs and priorities.
- Effective communicator
Knowledge:
Strong understanding of:
- Health care educational framework and of developing training strategies
- Clinical and operational audit data and analysis/presentation methodology
- Multidisciplinary team working
- Care of children with learning disabilities
- Safeguarding
- Quality improvement programmes and methodologies
Personal Qualities:
- Commitment to the vision and values of The Children’s Trust.
- Flexible and ‘can do’ attitude to competing commitments in workload.
- Highly motivated and reliable.
- Ability to cope working in a demanding environment.
- Commitment to maintaining personal wellbeing and the wellbeing of colleagues.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
About
Scrubditch Care Farm is a rural working farm, founded in 2010 and exists to provide therapeutic farm based activities for vulnerable people and adults with learning disabilities, through hands on work including animal care, gardening, cooking and woodworking. We are open Monday to Friday and deliver structured sessions for our students, plus community events and Outreach visits with other organisations.
Our work improves people’s confidence, health and social connection through hands-on farming and nature-based activities. We follow the Care Farming Code of Practice.
The role
We are looking for a hands-on, committed leader to manage the day-to-day delivery on the farm and keep improving what we offer.
You will lead staff and volunteers, manage all aspects of safeguarding, and work closely with the CEO and fundraiser to plan delivery, build partnerships and evidence impact.
We actively encourage applications from people with lived experience or a strong understanding of disability.
Responsibilities include
-
Manage all aspects of the day-to-day delivery of the Care Farm’s activities.
-
Manage staff and volunteers.
-
Plan, communicate and support a programme of farm and nature-based activities.
-
Act as safeguarding lead.
-
Build strong relationships with partner charities and referrers to reach and benefit vulnerable people as well as building our student numbers.
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Lead on evaluation and outcomes monitoring.
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Coordinate group visits and relationships with outside agencies.
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Provide regular updates to the CEO and quarterly reports to Trustees.
Skills and experience
Essential
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Experience leading and line managing teams.
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Strong organisation and communication skills.
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The ability to plan and deliver to deadlines.
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Full clean UK driving licence and confidence travelling to and from a rural site.
Desirable
-
Experience of care farming or delivering farm or nature-based activities.
-
Budget oversight and basic financial tracking experience.
Scrubditch Care Farm is committed to safer recruitment. Any offer will be subject to references and appropriate checks (including an enhanced DBS).
Sale, Greater Manchester
Lead. Inspire. Deliver exceptional care.
Salary: £38,000 rising to £40,000 on successful probation & CQC registration
Hours: 37.5 hrs pw (spread over 5 days, includes some evenings/weekends). On‑call rota with additional pay.
Location: Sale
Why join us at Stockdales?
Join an ambitious, forward-thinking team where residents and staff are genuinely valued. For over 70 years Stockdales has been a trusted care provider in Sale, supporting people with learning disabilities with compassion, expertise and reliability. We put people first, celebrate success, invest in development and create a culture of kindness, professional pride and continuous improvement. With deep local roots and a strong reputation for person‑centred care, clinical excellence and collaborative working with families and health partners, Stockdales offers stability, real career development and the chance to make a tangible difference every day.
The role in a nutshell
You’ll be Stockdales’ Registered Manager for CQC‑regulated services - leading Service Managers and Care Practitioners to deliver outstanding, person‑centred care for adults with profound and multiple learning disabilities and complex health needs. You’ll drive quality, compliance and service growth while building a supportive, motivated workforce.
Key responsibilities
- Apply for and hold CQC registration; maintain and exceed regulatory standards.
- Lead, mentor and develop service teams to deliver excellent, personalised outcomes.
- Oversee quality assurance audits, risk management and safeguarding.
- Manage budgets, referrals, staffing levels and service development.
- Build strong relationships with families, commissioners and health partners.
- Participate in the on‑call rota and support out‑of‑hours arrangements.
You’ll have
- Level 5 QCF (or equivalent) in Health & Social Care.
- Minimum 3 years’ experience as a CQC Registered Manager/Care Home Manager.
- Proven experience supporting adults with physical/learning disabilities and complex care needs.
- Strong IT skills (Microsoft packages/online platforms) and excellent communication.
- Full driving licence and access to a car.
- Willingness to undergo Enhanced DBS and provide satisfactory references.
Perks & benefits
- Up to 33 days holiday (pro rata)
- Pension, Medicash (24hr GP and health support functions), life insurance (after probation)
- Excellent internal & external training, career development
- Monthly staff prize draw, cycle‑to‑work, Wage Stream access
Make a difference
If you’re a compassionate, driven leader who wants to shape exceptional services and support a highly valued team, we’d love to hear from you.
Closing date: 3 February 2026
Interviews will be held week commencing 9 February 2026
Stockdales is an equal opportunities employer. Enhanced DBS required.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for a Supporter Care Assistant to join the Fundraising Team .Your role is to be responsible for delivering excellent service to The Children's Trust’s supporters.
This role is not open to sponsorship.
Role Requirements
- Act as the first point of contact for general enquiries (both internal and external) received on a day- to-day basis.
- Confidently respond to phone calls and enquiries from supporters and the general public in a prompt, professional and friendly manner.
- Produce letters and e-mails in response to enquiries from supporters and the general public.
- Ensure the prompt and accurate recording of donations on the fundraising database, ThankQCRM
- Liaise with fundraisers concerning the coding of donations on the fundraising database.
- Produce thank you letters to supporters in a prompt timeframe.
- Liaise with the Finance department regarding donation coding and financial reconciliation.
- Add new supporter records to the fundraising database.
- Update existing supporter records on the fundraising database (i.e. changes of address).
- Update existing donation data on the fundraising database.
Interview Date: TBC
Terms and Conditions
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking to work with an organisation that is supportive and puts the need of the Young People that we support at the forefront of everything we do?
We are looking for a Senior Residential Manager and Responsible Individual to join our Children and Families Team. You will be working across several of our Children’s Residential Services in Greater Manchester, being the designated Responsible Individual for these services you will work closely with the Registered Managers and their teams to ensure our services are evidencing best safeguarding practice and are judged Good or Outstanding by Ofsted.
The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of Children, Young People, and Adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.
Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: helping the people we support celebrate along the road to a brighter future.
We are an employer that promotes a caring work environment and individual employee wellbeing with an excellent work / life balance.
Location Hybrid working across Greater Manchester
Hours 37.5 hours – with some on call duty (£40 for weekdays, £80 for weekend days and £120 for Bank holidays)
Salary £55,184 - (£28.30ph) with 2 yearly increments
The Together Trust is committed to safeguarding and promoting the welfare of the people that we support and expects all our staff and volunteers to share this commitment.
If you are successful in your application, you will be employed under the job title “Principal Manager” as shown on the job description that is attached to this vacancy.
About the Position…
Our Senior Residential Manager and Responsible Individual supports the Head of Service in the delivery of the Trusts residential services for cared for children. You will oversee several services that provide support to vulnerable young people, working across a range of differing needs.
- Line-manage and support children’s residential registered managers to ensure high‑quality person‑centred care across all services.
- Ensure all registered children’s homes comply with standards, regulations, policies, and procedures, with effective systems supporting staff in delivering care.
- Act as the Responsible Individual for designated children’s homes or services.
- Lead quality‑assurance processes to maintain good or outstanding practice and clearly evidence outcomes for children.
- Ensure registered managers promote and safeguard the welfare and well‑being of children in residential care.
- Work with our People and Culture team to improve staff recruitment and retention, supporting managers with staffing matters including disciplinary, capability, practice concerns, and internal investigations.
- Promote the trust’s residential services externally, develop relationships with external stakeholders, support referrals and placements, and participate in relevant conferences and events.
- Ensure delegated budgets are managed in line with financial procedures and that each residential service meets income and expenditure targets.
- Maintain up‑to‑date knowledge of relevant legislation, including the Children’s Homes (England) Regulations 2015 and the Social Care Common Inspection Framework.
About the you…
Do you have the following skills and experience,
- Level 5 Leadership and Management for Residential Childcare of equivalent
- Significant Children’s Residential experience as a Registered Manager or suitable equivalent, experienced in promoting high quality children’s residential services.
- Strong knowledge of childcare legislation and OFSTED inspection requirements.
- Extensive experience leading high-quality residential services for young people with complex social or health needs, understanding care planning, transitions, and leaving care.
- Demonstrated ability to build effective relationships with local authority officers and commissioners.
- Knowledge of leadership and management principles, including managing change and managing of service budgets, including income and expenditure.
- An analytical approach to report writing, continuing improvement of services and measurement of care outcomes.
- A full current driving licence – mileage will be paid at 45p per mile
- Up-to-date IT skills and the ability to use electronic recording systems (Clearcare) to improve service delivery.
- A flexible approach to work, including some weekend on-call requirements.
Benefits Include…
- 27 days’ annual leave plus 8 bank holidays, increasing to 30 days after 5 years and 33 days after 10 years.
- Generous pension scheme with 4% employer contributions and death in service benefit up to 6× basic salary.
- Occupational sick pay and family-friendly policies, including enhanced maternity, paternity and adoption leave.
- Discount and rewards platform with savings on retail, travel, insurance and more.
- Eligibility for the Blue Light Card.
- Proud to be a Real Living Wage employer.
- Refer-a-friend scheme with financial rewards.
- Extensive training and development, including apprenticeships.
- Long service awards, including cash gifts and additional leave.
- Wellbeing support, including Mental Health First Aiders and free weekly yoga (in person or online).
- Employee Assistance Programme available to you and adult members of your household.
To discover the full details of this rewarding role within the Together Trust look at our Job Description and Role Profile that are attached to this vacancy.
The Together Trust is committed to safeguarding and promoting the welfare of the people that we support and expects all our staff and volunteers to share this commitment.
Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.
If there is any part of your lived experience you want to keep confidential in some way, please talk to the Recruitment or HR shared service teams and we will do what we can do to support you
The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment.
Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including an Enhanced DBS check (at no cost to yourself).
This role will involve regulated activity.
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract length: Permanent
Location: North West London
Hours per week: 35, working Sunday - Thursday, 9am-5pm
Salary: £28k-£34k pa depending on experience and knowledge
Closing date for applications: Saturday 31st January 2026. First round interviews will be conducted via Microsoft Teams; interested candidates are encouraged to apply as early as possible
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Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever.
We’re a passionate, committed and diverse team of c80 staff and c150 volunteers, here for dogs, cats and communities in the UK, in Afghanistan and in Georgia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.
We do our best for dogs and cats in need every day, working with colleague across the sector to improve their lives and to give them the care, support and love they deserve. But it’s our warmth, creativity and care that touch lives. Here, we take the time to really get to know the dogs and cats we care for and those who love them.
At our North West London Home, we are recruiting a Head of Kennels who will share our compassion and commitment for animal welfare to provide front line leadership to our team of Kennel and Animal Care staff and volunteers. We care for up to fifteen dogs on site, in addition to dogs placed into foster homes. Our Head of Kennels is responsible for managing the day-to-day smooth running of our kennels and maintaining the wellbeing of all dogs in our care, so that their individual physical and psychological needs are catered for adequately, and in line with our standards and ethics.
This is a high profile and hugely important role for Mayhew as our Head of Kennels oversees each dog's journey through Mayhew from in-take to assessment and then to rehoming. Working with staff and volunteers across the Home, foster carers, adopters, other charities and rescues and members of the public, our Head of Kennels is instrumental in ensuring that our dogs have all they need - from feeding, exercising, cleaning, and socialising to finding their perfect forever home. This role can be physically and emotionally demanding but is also hugely rewarding; you can view some of our amazing rescue stories here.
Leading a small team, our Head of Kennels is responsible for managing all aspects of our dog in-takes, adoptions, fostering and Pet Refuge (read more here), managing our capacity to ensure we help as many dogs as we can and ensuring our dogs are rehomed to a home suited to their individual needs as soon as possible.
We offer a caring and supportive team and the chance to make a lasting difference to the lives of dogs who rely on us.
Generally, you will:
- Lead and manage our kennels and ensure the very best care and support is given to each of our dogs
- Proactively, collaboratively and resourcefully maintain relationships with volunteers, foster carers, adopters, other rescue managers and other colleagues in the wider Mayhew community
- Manage your team in an inclusive and collaborative way, enabling and empowering them
- Engage and collaborate with senior staff to ensure effective delivery of our strategic and operational goals
To be successful in this role, you need relevant experience in:
- Experience working with dogs, preferably in a shelter environment
- Knowledge of dog behaviour, training and welfare
- Experience of successfully motivating, managing, and developing a high performing team and managing performance
- Experience of effectively managing competing and changeable priorities, a high workload and multiple complex issues and tasks
Please note that successful candidate(s) will be asked to evidence of their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
The client requests no contact from agencies or media sales.


