Customer service jobs in Bushey, hertfordshire

JRS UK is recruiting full-time Fundraising and Communications Officer as part of our Communications, Fundraising, and Advocacy team. 

You’ll be part of a mission that restores dignity, hope, and agency to people rebuilding their lives after displacement. Whether you're crafting a fundraising appeal, sharing stories on social media, or meeting with refugee friends to help supporters understand their experiences, your work will have real impact. If you're passionate about justice, creative in your communication, and eager to build meaningful relationships, this is your chance to make a difference every single day.

Job description 

1. Supporter engagement: 

• Thanking and recording donations; maintaining up-to-date supporter records 

• Supporting outreach through JRS UK events such as our Advent Service and report launches 

• Representing JRS UK at external events such as Greenbelt festival or the National Justice and Peace Network conference 

• Undertaking talks and appeals in parishes or school

2. Digital and Offline communications: 

• Producing and distributing printed materials (e.g. quarterly newsletters; publicity materials; parish resources) 

• Maintaining and developing JRS UK’s digital presence (e.g. website; social media; e-updates) 

• Capturing and managing digital assets (such as audio, photographs, and videos)

• Developing content for JRS UK’s website, newsletters, and social media – scoping and drafting content that champion refugee voices, shares our work, or engages supporters in our advocacy 

• Analysing web traffic and social media engagement to inform future activity 

3. Appeals 

• Supporting the delivery of JRS UK’s three direct-mail appeals (Advent, Lent, World Day of Migrants and Refugees) and our annual legacy appeal by: 

  • Researching and drafting content 

  • Curating and segmenting data 

  • Sourcing and producing visuals 

4. Trust fundraising  

• Stewarding relationships with some small and medium sized trusts 

• Drafting and submiting grant applications and reports 

5. Other duties as required by the Communications and Fundraising Manager or Head of Communications, Fundraising and Advocacy  

Join us at an exciting time in our journey to improve lives through the sport of boccia and help to lead development of the most inclusive sport in England.

The Partnership and Infrastructure Manager will focus on driving participation growth within communities by working in partnership with key stakeholders, including Leisure providers, Active Partnerships, and National charities, to create inclusive and sustainable opportunities.

Purpose of the Job

 ·      To develop and expand the boccia community infrastructure, increasing access and participation.

· To build and strengthen strategic partnerships that create more opportunities for people to play boccia.

· To coordinate and deliver the implementation of Boccia England’s action plans within key place-based locations.

As Partnerships and Infrastructure Manager you will play a central part supporting the organisation and ensuring we offer great service and care to the boccia community.

We are looking for someone who can make a positive contribution to our charity and use their experience and skills to support our work. The ideal candidate will be passionate about making a real difference and bring new ideas for our processes and services.

Accountability and Objectives of the role

Strategic Focus

• Support the co-ordination and delivery of agreed operational plans and programme by providing quarterly reports on performance against the targets in the annual delivery plan, for the board and key stakeholders.
• Drive the development of boccia delivery in key regions, aligned with Sport England place-based investment priorities.
• Collect, collate and report data, insight and learning related to the delivery of the Boccia

England operational plan

• Support the implementation of the People Plan for our external workforce at a local level where identified
• Work with colleagues to secure new funding to resource the development and growth of boccia in regions.

Relationship Building  – Lead the initiation and development of a nationwide regional community boccia infrastructure model.

• Develop and manage a network of key partners to create opportunities that connect, engage, and empower physically disabled people and wider communities through a range of Boccia initiatives.
• Build and maintain strong relationships with key identified partners to ensure Boccia England maximizes the opportunities to grow the sport of boccia
• Plan, promote, and deliver engagement events such as the Big Boccia Conversation, creating opportunities for partners and stakeholders to network, share ideas, and explore ways to increase participation in Boccia and disability sport.
• Collaborate with colleagues to establish new clubs, strengthen school engagement, and ensure the sustainability of participation growth.

Programme Development

• Promote and support the delivery of Try Boccia, providing partners with the tools, resources, and guidance required to deliver inclusive Boccia sessions across a range of community settings
• Support the development of local and regional Boccia communities, building their capacity to deliver sustainable participation opportunities across clubs and Try Boccia sites.
• Deliver a roadmap of initiatives across key locations to drive participation through a range of Boccia programmes.

​Finance and Budget Management - Ensure effective processes are in place to manage and report on budgets.

• Coordinate annual budget planning and monitoring of performance against budgets.
• Effectively manage and monitor the specific budgets for participation and development programmes, with clear means of measuring progress.
• With the senior leadership team, ensure the preparation of relevant and appropriate quarterly financial reports to the Board.

EDI and Safeguarding

•  Promote and embed equality, diversity, and inclusion across all aspects of work. Ensure accessibility and inclusive practices are integrated into all working processes, creating a workplace and culture that is welcoming, equitable, and representative of all communities.
• Promote the safety, welfare, and well-being of everyone to ensure full compliance with safeguarding policies and procedures.
• Report all safeguarding concerns in line with policies and legislation.
• Foster a safe, inclusive, and protective environment for all within Boccia Englands workplace and community

General Requirements

• Manage own workload effectively.
• Be committed to continuous improvement.
• Provide excellent and timely customer service with both internal and external communications.
• Use and share knowledge and expertise to promote boccia and develop Boccia England.
• Be an advocate for Boccia England and the sport of boccia.
• support the wider Boccia England team to ensure business objectives are achieved
• Any other tasks or responsibilities as deemed appropriate by the Head of Sport and commensurate with the responsibilities of the post.

For further details of the role please access the Job Descripton by visiting the Boccia England website under the careers section.

We are seeking a highly organised and proactive Operations & Programmes Support Officer to play a vital role in the smooth running of our small charity strengthening London’s communities. This is a varied, hands-on role supporting both programme delivery and day-to-day operations. You will bring strong attention to detail, a conscientious approach, and the ability to manage multiple priorities. Working closely with colleagues across the team, you will be a clear communicator who enjoys collaborating and contributing to a positive working environment.

The Operations and Programme Support role will be instrumental in supporting our small team to continue to grow our services to support charitable organisations across London while consistently maintaining and improving the quality of our service.

Responsibilities:

Operations support

• Maintain and improve key systems and processes, including CRM data, mailing lists, and shared platforms like SharePoint
• Manage shared inboxes, internal communications, meetings, and day-to-day team coordination
• Provide wider operational support, including managing equipment and systems, basic troubleshooting, data protection, and staff coordination (e.g. meetings, holidays)

Programme and Communications support

• Working closely with the Events Manager, coordinate event delivery, including promotion, registrations, attendee communications, and on-the-day support for 10 online Lunch & Learn events, 2 in-person workshops and 2 community events a year.
• Support event logistics (venues, catering) and ensure all data, feedback and learnings are captured and recorded in our CRM
• Assist with website updates, weekly social media activity, and community engagement and track monthly performance across channels
• Support and maintain impact metrics and participant feedback across all activities
• Contribute to research and information gathering for programme development and fundraising as needed

About Link UP London

At Link UP London we build stronger more resilient communities.  By connecting small Social Good Organisations or SGOs (i.e. charities, Community Interest Companies, community groups and social enterprises) with Skilled Volunteers, we help these organisations access the skills they need, when they need them, to address strategic and operational development issues and build capacity and resources. Our Skilled Volunteers have a range of professional backgrounds (HR, finance, comms, marketing, legal, data, IT and many more) and want to apply their skills and expertise to make a positive difference in London. This means that the organisations are better equipped to tackle the multiple challenges of inequality facing their communities and the Skilled Volunteers have a meaningful volunteer experience that fits into busy schedules.

We connect skills to SGOs in 3 main ways main including:

• Skilled Volunteering Projects: Short-term, structured volunteering engagements.
• Social Impact Solutions: Our corporate programme provides structured skills-based employee volunteering opportunities in a range of formats.
• Events: Including Lunch & Learn Sessions – 10 one-hour webinars that allow professionals with limited time to share their expertise on topics of relevance to SGO capacity development - 2 in-person workshops and 3 community gatherings.

We work in all boroughs and the city of London with 90% of organisations we support addressing issues of poverty, vulnerability and marginalisation.

Person Specification

• Highly organised, with experience supporting organisational operations and/or programme delivery
• Strong attention to detail and some experience working with databases and CRM systems; familiarity with a number of these systems is a plus
• Experience supporting events (online and in-person) and managing multiple priorities simultaneously
• Comfortable and experienced with various forms of technology including digital tools (e.g. excel, social media platforms, content tools)
• Clear communicator who enjoys working collaboratively across a team
• Proactive, solutions-focused, and keen to positively contribute to a growing organisation

Nice to haves:

• An understanding of volunteering and Skilled Volunteering in particular
• Knowledge, and some direct experience, with the charity sector
• An understanding of the opportunities and challenges faced by small charitable organisations today
• The ability to be in London multiple times a week as needed

Qualities that are a good fit for our team

• Personable / warm / caring / friendly
• Energetic, confident and outgoing
• Hardworking / dedicated / committed
• Entrepreneurial
• Professional

At the Nuffield Council on Bioethics (NCOB), we are on a mission to place ethics at the centre of decisions regarding biomedicine and health so that we all benefit. We are looking for an enthusiastic, creative, and organised communications all-rounder to support our communication and engagement activities and assist in our mission to ‘Make Ethics Matter’.

The Communications and Engagement Officer role combines work on events, communications, stakeholder management and public affairs, all seeking to build audience engagement and increase the profile and influence of the NCOB.

This is an important role within our Executive team, working across our priority areas and workstreams, with range of stakeholders, and utilising a variety of channels including in-person and online events, website, email, social media and traditional media.

The Communications and Engagement Officer reports to the Senior Communications Manager and works closely with them across all communications functions. This post will have responsibility for updating our website, running our social media channels, producing internal and external newsletters and championing and maintaining our brand identity. The post holder will also help to deliver our media relations and policy influencing activities, playing an active role in delivering media campaigns and in supporting our Parliamentary and Government engagement through working closely with the Public Affairs Manager.

We are looking for someone with experience across the communications and engagement mix, including in events and internal communications, stakeholder management and digital and social media content creation. Our work focuses on research and policy in biomedicine, health and life sciences, and while you don’t need to be an expert in those areas, you should have an enthusiasm to develop knowledge of them and the ability to quickly get to grips with the landscape in which the NCOB operates, our strategy and our target audiences. 

You will enjoy working in a team environment and will have excellent written and verbal communication skills. You will be confident working with a range of stakeholders, ranging from subject specialists and academics to policy makers, journalists and members of the public. We are seeking someone who can think creatively about communicating complex and technical research and can work independently on a range of projects. You will be highly organised, with good project management skills and the ability to prioritise and work across several projects at once. 

You will have a creative mind, strong news sense and ability to tailor communications to the appropriate audience. You will be able to turn your hand to writing newsletter copy, stakeholder emails, social posts and event materials / briefings to a high standard. You will be able to distil key messages from our outputs and use them to create content for a range of communication channels and audiences. 

Ideally, you will have some experience of managing both online and face-to-face events. You will be confident working with audio visual equipment and systems and have experience of using data for analysis, reporting and evaluation. 

Stakeholder engagement is a big part of the role, so you will need some knowledge and experience of using databases/CRM systems to manage and report on stakeholder communications.

This is an excellent opportunity for someone looking to develop their skills across the full range of communications and engagement, working on projects and campaigns in the high-profile area of bioethics, and supporting our ambitious policy-influencing agenda. 

For further information about the role, please click through to the vacancy listing on our website.

About us

The Nuffield Council on Bioethics is a leading independent policy and research centre, and the foremost bioethics body in the UK.

For over thirty years we have tackled some of the most complex and controversial bioethical issues facing society. We are funded jointly by the Nuffield Foundation, Wellcome and the Medical Research Council. 

We aim to inform policy and public debate through timely consideration of the ethical questions raised by biological and medical research so that the benefits to society are realised in a way that is consistent with public values. Our work has led to shifts in public understanding and policy change on topics ranging from assisted reproduction and genome editing to managing the disagreements that arise in the care of critically ill children. 

We value diversity in background, skills, perspectives and life experiences. 

Further information and how to apply

For further information about the role, please click through to the vacancy listing on our website. The closing date for applications is 09:30am (BST) on Tuesday 9th June 2026.

We are committed to inclusive working practices and during the application process we commit to:

• As a Disability Confident employer, we will offer an interview to a fair and proportionate number of disabled applicants that meet the essential criteria for the job. 
• making any reasonable adjustments – for example providing documents in different formats, arranging for a sign language interpreter for interviews etc
• paying for travel costs (and any childcare or care costs) for interviews where in-person attendance is required

Our benefits package includes:

• Genuine flexibility - we are open to requests for part-time hours, compressed working weeks, or job shares. 
• 28 days holiday per annum and all public holidays, with the option to buy or sell up to 5 days (prorated for part time staff).
• A salary exchange pension scheme that offers employer contributions of up to 11%. 
• Life assurance scheme. 
• Family leave policies that provide an enhanced level of pay. 
• Cycle to work scheme and loans towards season tickets. 
• Regular opportunities for learning and development – including coaching, mentoring, and dedicated reading days for personal development and reflection. 
• Support with your physical, mental and financial wellbeing including an employee assistance provider, a private GP service, personal health reviews with Bupa, a will and funeral planning service and a staff network of trained Mental Health First Aiders. 
• A warm and welcoming workplace culture, with active peer groups and social networks to help you connect and belong. 

About the Roundhouse:
The Roundhouse is a youth charity and independent multi-arts venue based in Camden, London. We've spent the past 20 years shaping the UK’s cultural landscape as a home for world-class music, boundary-breaking theatre, circus, poetry and immersive installations. We're also the UK’s leading creative centre for young people, engaging more than 10,000 young people annually through our creative youth programme. 

The Role:

This role is a part-time permanent contract designed to provide admin and practical support around donor-facing events and comms. It has been created to support reaching ambitious targets in our 20th anniversary year and beyond, contributing to the P&P team's goals of driving £2 million in income growth across the business plan to 2028. 

The role will enable our P&P team to focus on philanthropic relationship building,  and support the administration of our impactful, high-quality cultivation and stewardship events calendar, as well as general supporter stewardship. The role will also work closely with our Finance and Data teams to keep organisational knowledge up to date, in line with best practice and the fundraising code, to ensure a smooth donor experience.

Weekend and evening work will be required according to business needs.

About you:

This role would suit someone detail-oriented, with strong organisational and planning skills and excellent customer service. They will be able to communicate clearly across all levels of stakeholders, internally and externally, and thrive as part of a fast-paced team. They will have experience of using CRM databases (ideally Tessitura) and be confident handling data. This is a varied role, which will span various events and different groups of supporters.

We welcome applications from people who feel they can bring their own skills, experiences and ideas to the table and empower those around them to do the same. We encourage those currently underrepresented across the cultural sector and all intersections of our diverse society to apply.

The successful candidate must have a current and acceptable DBS check, or be willing to undertake one due to the nature of the role. 

For more information please download the full job description from our website and if you would like to apply, and feel you have the skills and experience we are looking for, please click “Apply Now” to complete your application by Tuesday 23 June 2026, Midnight

Contract: Permanent

Hours: 21 hours per week (excluding breaks) across 3 days

Salary: £17,579.68 per annum (£29,299.46 pro rata)

Application Deadline: Tuesday 23 June 2026, Midnight

Interviews: Thursday 2 July 2026

Benefits:

• 25 days’ holiday per year plus bank holidays pro rata, increasing after 2 years service up to 30 days

• Ability to buy up to 3 days annual leave

• Pension scheme

• Cycle to Work, Tech  and Home Scheme

• Season Ticket Loan

• Employee Assistance Programme (EAP)

• Health Cash Plan

• Group Life Assurance

• Staff discount at our bar and café

• Complimentary staff tickets

• Enhanced Maternity, Paternity and Adoption leave

• Staff networks, forms and social groups

All personal data submitted to the Roundhouse in the form of personal details forms is used for recruitment purposes and equal opportunities reporting only. By submitting a personal details form, you consent to the Roundhouse retaining your personal data for these purposes. Personal details forms contain your name, address and details relating to your gender, religion and nationality. All forms are anonymised before use. In accordance with GDPR all information submitted by unsuccessful applicants will be deleted within six months. 

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Social Care Service in Lambeth. No personal care or experience is required, just the right values.

£30,784.00 per annum, working 40 hours per week.

Want to feel in control of your career? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

LSFRC is an accommodation-based service, set across Lambeth including hub sites situated in Brixton and West Norwood. The service provides care and support to over 60 customers living with enduring long term mental health. We also provide a service for two short-term post hospital discharge schemes for customers, who need support following hospital admission. The role of our Support Worker plays a crucial role in fulfilling our customers' expectations, making a positive difference and where appropriate supporting customers to step down to a lower level of support.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

• Undertake key-working responsibilities for a caseload assigned by Management staff
• Meet customers regularly for support sessions, providing emotional and practical support
• Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
• Develop support plans with customers to identify their goals, ensuring a person centred approach, enabling the customer to establish positive change
• Support customers to take care of their living environment, providing emotional and
• practical support to ensure customers enjoy a high-quality accommodation

About you:

• Enjoys social interaction and the company of others, join in local activities to encourage customer involvement
• Approachable and open to others
• Enjoy working as part of a group or team

What you'll bring:

Essential:

• Good Listening and Communication skills
• Good organisational skills § Ability to learn and develop within your role

About us:

We have a strong social purpose and we live and work by our values:

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

JRS UK is recruiting a full-time Senior Fundraising and Communications Officer, responsible for helping to build our support base, especially among the Catholic community. 

This is a senior role, reporting to the Head of Communications, Fundraising and Advocacy and working closely with the Fundraising and Communications Manager. It will involve developing and delivering our strategy for recruiting supporters in parishes and other settings, as well as delivering a range of fundraising initiatives including our challenge events programme. We are seeking someone with a proven track-record in fundraising and community outreach, as well as a good understanding of the Catholic community in the UK.

You’ll be part of a mission that restores dignity, hope, and agency to people rebuilding their lives after displacement. Whether you're introducing our mission to parishes, representing us at national events, or recruiting participants for our challenge events, your work will have real impact. If you're passionate about justice, have a strong knowledge of fundraising and want a role that improves the lives of people seeking sanctuary, this is your chance to make a difference every single day. 

Job description 

1. Developing and leading JRS UK’s parish engagement plan: 

• Strategic development of JRS UK’s long-term approach towards engaging parishes in our mission 

• Arranging and delivering fundraising appeals, talks, and engagement with parish groups 

• Ensuring that parishes supporting our mission are kept up to date with our work and opportunities to get involved 

• Building sustainable relationships with at least 20 parishes annually by year two

2. Expanding JRS UK’s outreach in the Catholic and wider Christian community: 

• Identifying and delivering opportunities to share our mission with others and involve them in our work including:

                  i. representing JRS UK at national events 

                  ii. leading our engagement with other Jesuit organisations and Catholic organisations such as the National Justice and Peace Network

                  iii. Producing resources tailored to different audiences such as Catholic youth groups, Justice and Peace groups, and non-churchgoing Catholics 

3. Leading recruitment of regular donors: 

• Utilising the opportunities outlined here to engage new regular/committed supporters

• Recruiting at least 120 new regular supporters annually by year 2

• Working with the Fundraising and Communications Manager on our process for welcoming and stewarding regular supporters 

4. Leading our challenge events programme: 

• Recruiting and stewarding our teams for the TCS London Marathon, London Landmarks Half Marathon, and Vitaly 10k ensuring all participants are supported, equipped, and celebrated 

• Keeping past participants up to date with our work and the impact of their support 

• Promoting opportunities for supporters to undertake their own fundraising events

• Raising a net income of £20,000 annually through challenge events by year 2

Other responsibilities  

• Working with the Fundraising and Communications Manager on our schools and universities engagement plan

• Ensuring good quality supporter records are kept in compliance with data processing requirements 

• Periodic management of interns or volunteers 

• Other duties as required by the Head of Communications, Fundraising and Advocacy

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Peer Support Workers
Reference: 355
Responsible to: Senior Centre Support Worker – Social Support
Working hours: 1 x Full Time 37.5 hours per week and 1 x Part Time 22.5 hours per week
Contract: 1 Year Fixed Term (Subject to Contract Extension)
Salary: £25,233 per annum
Based: St Albans, Stevenage or Hatfield

We are pleased to be able to offer an opportunity for two Peer Support Workers to join our thriving team.

About the Services

The Social Support service delivers flexible and person-centred support across our Wellbeing Centres in St Albans, Hatfield, and Stevenage. The service is designed to respond to the individual needs of clients, supporting people to improve their wellbeing, build confidence, reduce feelings of isolation, and access community services and resources.

About the Role

The role involves managing a one-to-one client caseload while contributing to the delivery of Social Support Groups. Through personalised support, the post holder will offer emotional support and empower individuals to focus on what matters most to them, working towards meaningful and achievable changes in in their lives.

The Social Support service provides tailored, personalised support based on each individual needs.  This includes using a range of tools and techniques to help people improve areas of their life they may be struggling with.  Grounded in the values of Hope, Courage, Togetherness and Responsiveness, the service aims to empower individuals on their journey towards improved wellbeing.

As a Peer Support Worker you will:

• Offer 1-1 support in St Albans, Hatfield and Stevenage, and within other HMN Wellbeing Centres across the County depending on client need and waiting lists
• Deliver Social Support Groups within our Wellbeing Centres
• Work with clients to identify their individual needs and support them through a personalised, person-centred approach
• Support clients in a variety of settings, including within the community, their home, and our Wellbeing Centres
• Play an integral role in embedding HMN’s values through our 1-1 and group support
• Play a key part in the development and delivery of our groups
• Ensure the consistent delivery of a high quality, responsive service that promotes wellbeing and positive outcomes for clients

The successful candidate will have significant proven knowledge of models and services to meet the needs of adults with mental health needs and of delivering mental health services within a health and social care setting as well as an understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 28 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is 4th June 2026.
Interviews will be held at our Watford Wellbeing Centre on 11th June 2026.
Please note: Due to high numbers of expected applicants, we may close this advert early.

N.B. Please quote reference number 355 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

24 Month Fixed Term Contract | Full Time | Circa £42,000 per annum + Excellent Benefits

Location: London

Make a Difference Every Day

For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.

As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset. 

Do you want to play a part in what we do?

People are at the heart of everything we do. Together, we:

• Provide personalised support to members of the RAF Family – listening carefully, offering guidance, and tailoring our services to individual circumstances so no one is left behind.
• Improve quality of life for serving and former RAF personnel and their families through life-changing financial assistance, housing support, and help with essential living costs.
• Increase independence by enabling members of the RAF Family to live life on their own terms, whether through mobility equipment or housing adaptations.
• Enhance wellbeing for those who serve and have served, and their families, through mental health and emotional support, youth programmes, and restorative respite and holiday breaks.

About the Role

We are looking for a candidate to be responsible for leading the planning, execution, and successful delivery of the CRM migration project. This role involves coordinating with directorates, departments, executive leadership team whilst managing project resources, ensuring data integrity, and minimising disruptions to business operations during the transition to the new Customer Relationship Management (CRM) system.

Additional Information

· Must have the right to work in the UK.

How to Apply
Click [here] to submit your CV and a cover letter explaining why you’re the perfect fit, including examples of how you meet the job profile.

Closing Date: Wednesday 3rd June 2026, 5:00pm.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website.

The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Standard DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

As Engagement Coordinator you will be responsible for the planning and delivery of an audience led, public programme of talks, tours and exhibitions at the Cathedral, as well as working with us to plan and deliver a great visitor experience. As a champion of great public engagement you’ll deliver high standards of presentation at the Cathedral, maximising opportunities to deepen visitors understanding of our stories and mission.

If you have experience in:

• Developing and delivering income generating visitor engagement programmes
• Working with difference audiences
• Working within a cultural, commercial or visitor attraction setting

And are:

• Customer focused, passionate about excellent engagement
• Flexible, positive and creative
• Results focused, self-motivator with an entrepreneurial attitude, with an understanding of and enthusiasm for the Cathedral’s overall vision and values, and sympathy with the Christian faith.

Then we would love to hear from you.

Main Duties and Responsibilities

Engagement Programme 

• Plan, co-ordinate and deliver an engaging public programme of visitor led events, aimed at building new audiences and boosting our visitor numbers 
• Work with the Head of Engagement, to develop the group visit offer, ensuring forthcoming anniversaries and activities are exploited 
• Support the Head of Engagement to deliver the Social Justice Programme, identifying opportunities within existing talks and tours programming to further support the annual theme
• Provide administration of all groups and public tours, ensuring they are booked and co-ordinated accurately 
• Coordinate with the Audience Development Coordinator to evaluate visitor and volunteer feedback, taking action to make improvements as necessary  
• Work with external stakeholders and speakers to deliver an engaging year-round expert talks series

Financial administration

• Work with the Finance Team, ensure all fees for engagement events are invoiced and paid for in advance 

 Relationships 

• Line management of the Cathedral Guides volunteer team, working with the Head Guide to ensure guides are kept up to date of Cathedral policy and are trained and delivering excellent customer service 
• Work with the Verging and Property team to ensure events are coordinated and delivered to a high professional standard  

 Other 

• Support the Head of Engagement to deliver large scale public events providing administrating and on the day delivery support 

Closing date: 11.59pm on Tuesday, June 16th

Interviews are planned for Monday, June 29th

Introduction to the Cathedral 

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all. 

The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.

Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.

Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training.

We are looking for a dedicated and compassionate Vulnerable Victims Advocate caseworker to join our City of London Project to support victims of crime working 37.5 hours per week.

This role involves both face-to-face and virtual support, making initial contact with victims of domestic abuse and other crimes, providing support in a dynamic and ever-changing environment. The role is full-time and is hybrid including working from home, co-location in Bishopsgate Police Station and our London office (close to Old Street tube), with travel throughout London as required. A suitable and confidential workspace at home is therefore required.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role

As a Vulnerable Victims Advocate you will provide high quality support to victims of domestic abuse and other crimes, leading on completing initial impact and risk assessments that are comprehensive and holistic.

Key Responsibilities:

• Effectively managing a caseload of service users, delivering excellent services which support the commissioners and their service goals to victims. Undertake initial proactive contact with victims, explaining VS services and promoting the benefits of accessing support.
• Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions. This will be delivered face to face, via telephone, video-chat, text and/or email based on the preferences of the client.
• Undertake risk and needs assessments to address the specific needs of the client in line with VS operating procedures. To follow relevant safeguarding policies and procedures to ensure an integrated approach to address any safeguarding concerns.
• Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice.
• Identify barriers to individuals accessing our services and determine solutions. Work with multi-agency partners to which victims can be referred for ongoing and specialist support such as housing, social services and health provision.
• Maintain accurate and confidential case records, complying with data protection and all other legislation connected to your work.

About You

You will need:

• An understanding of the impact of crime on victims such as anti-social behaviour, domestic abuse, sexual violence.
• Effective verbal and written communication skills.
• Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
• Ability to balance competing needs and priorities.
• Ability to work independently and as part of a team.
• A successful track record of building effective working relationships across internal and external stakeholders.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Helplines Partnership (HLP) is looking for a creative, digitally skilled communicator to join our small, friendly team. This is a varied and rewarding role at the heart of the UK helpline sector, with real scope to grow our reach, membership and influence.

You will support and deliver HLP's Marketing and Communications Strategy managing social media, building email campaigns, leading on website content, and producing graphics and video. You will co-create sector campaigns including our annual Helpline Awareness Day, develop press releases and media commentary, and report on performance across all digital channels. Strong organisational skills and the ability to manage budgets and lead cross-team projects are essential.

The ideal candidate will have experience in digital communications or marketing, be a confident copywriter across multiple audiences, and be comfortable with CRM software and a website CMS. Familiarity with tools such as Canva, Mailchimp, Google Analytics or Wagtail is desirable, as is knowledge of the charity or membership sector. Above all, we want someone self-motivated, collaborative and passionate about making a difference who shares our values of quality, passion, integrity, ambition and equity.

We are interviewing on a rolling basis, so early applications are encouraged. HLP is an equal opportunities employer.

Our Values: 

Helplines Partnership’s core values have been developed to guide the way we want to work, manage our business, and deliver our services. They provide the foundation for our staff when responding to members and stakeholders. 

Quality – confirming our commitment to value and excellence 

Passion – affirming our enthusiasm for what we do 

Integrity – upholding our commitment to honesty and sound work principles 

Ambition – emphasising our motivation and determination to succeed 

Equity – committing ourselves to fairness and equality 

Helplines Partnership is committed to inspiring its members with the same ethos and building a connected, responsive and sustainable help-sector and is committed to anti-discriminatory values and to the involvement of users of services. 

Other requirements: 

This is a homeworking role. 

Expectation of occasional/regular travel and work effectively within and outside the UK. 

This is a part-time position 22.5 hours per week - Wednesday - Friday.

At Age UK Kensington & Chelsea, we believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.

Age UK Kensington and Chelsea’s Memory service provides support for people living with mild to moderate dementia, focusing on living well, providing relevant information on diagnosis and engaging in activities such as memory work.

The service is delivered through a range of channels, including face to face, home visits, telephone and email, through Maintenance Cognitive Stimulation Therapy Groups across the Royal Borough of Kensington and Chelsea.

As well as responding to enquiries and carrying a caseload, the role focusses on continuous improvement of the service by implementing best practices and contributing to the development of more effective procedures to enhance service delivery and client outcomes.

We are recruiting part time - 2 days per week - come and join our fantastic team!

We will be interviewing on a rolling basis, so please don't wait to apply!

Due to the number of applicants we may not be able to respond to all unsuccessful candidates.

Three Hands Insight is a small, purpose-driven social insight agency. We help businesses to understand the real-life barriers their customers face, so they can create products and services that work better for everyone.

Our new Project Coordinator will play an essential role in our biggest research and insight projects. Suited to someone with an interest in social impact, societal trends and the world of research and insight-gathering, our new recruit will work with charities and lived experts to help us deliver projects for some of the UK's biggest businesses.

Our clients include NatWest Group, Virgin Money, Lloyds Banking Group, HSBC, Experian, Nationwide Building Society, Royal London Group, British Gas and Scottish Power. 

Please see the attached job description for more information on Three Hands Insight, the areas of responsibility for the role and the skills and interests were are looking for...