Operation Manager Jobs in Charing Cross, Greater London
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We believe that a young person's success should be determined by the talents and abilities they have, not where they come from.
Improving social mobility is a team effort and we work in partnership with UK plc including Barclays LifeSkills, KPMG, M&G plc, Mace and the NHS to spark interest and engage young people from underserved communities to think big about their futures.
- Could you be our new Programme Manager, ready for the next step in your career?
- Can you imagine yourself managing several high-profile employability campaigns with some of the UK's best known businesses?
If you share our values of ambition, inquistiveness and equity and inclusion, and want to work in a team that supports 50,000+ young people build their skills and confidence every year... read on...
What you will be doing in this role
You’ll be a brilliant project manager, putting building relationships at the heart of your work. You like be organised and enjoy working in partnership with a variety of people and implementing practical solutions to meet your goals.
You could be supporting some of our longest running and successful partnerships helping young people discover exciting opportunities across industries such as healthcare, technology, construction and the financial services.
You can balance competing priorities and deadlines to keep projects moving towards their goals and are comfortable making decisions after gathering insight and information from colleagues and partners.
Key areas of responsiblity
- Multiple projects management
- Team management for programme delivery
- Systems and administrative processes for operational delivery
- Building exceptional relationships
- Evaluation and reporting
You will bring the following experiences:
- Track record of managing multiple projects with a variety of stakeholders from the public and commercial sector
- Direct line management of staff
- Track record of achieving targets and objectives
- Use of IT, data, and systems to operate efficient programmes, evaluate and measure their success
- Monitoring and evaluation of outcomes to assess impact
- Budget and resource monitoring
- Understanding of and interest in educational programmes
You will have the following skills:
- Excellent written communications and speaking and listening skills
- Confident using MS packages including Teams, PowerPoint, Forms, Excel and Word and comfortable using technology to enhance our activities.
- Planning and organisation
- Problem-solving
- Decision-making
Salary: £35,000
Annual leave: 28 days + Bank Holidays
Hours: Full time, 37.5 hours pw (part-time hours min 22.5 pw)
Contract: Permanent
Place of work: Hybrid
You do not need to live in London for this role. You will be working from home (IT equipment provided), with 2-3 individual days per month on average in London for team together days in a co-working space (please consider this as a commutable distance as these are considered commuting days.
We are interested in hearing from candidates who are seeking part-time working. Please note this in your application.
You can submit a covering letter with your CV.
For our safer recruitment processes, CVs must cover all work history since leaving education - please provide a note outlining any gaps in employment.
While we encourage the use of innovative technology in our work, we want to hear your voice and personality in your application. We will check applications for use of AI generated text.
Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks.
The client requests no contact from agencies or media sales.
Chalk Farm Tenant Management Organisation (TMO) is looking for a competent leader with a passion for social housing to manage our housing organisation.
Located close to the historic Camden Market, the TMO provides housing services and community activities for residents of the estate. Sustainably funded by Camden Council long term, this is an ideal opportunity for a candidate with experience in management and a real interest in social housing, who values the autonomy of working in a small and close knit organisation.
As estate manager, your main duties will be to:
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Give the TMO the strategy it needs to deliver an excellent housing service for residents.
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Ensure that the TMO is adequately and responsibly resourced.
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Ensure that the TMO complies with the Management Agreement signed with Camden Council, all applicable legislation, and current best practice.
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Provide effective day-to-day leadership, management and supervision of staff.
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Uphold a service culture which puts residents’ satisfaction at the heart of delivery.
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Ensure the effective delivery of the TMO’s housing management functions.
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Work in partnership with the committee to deliver continuous improvement and good value across all TMO managed and contracted services.
This could be you if you have:
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4 years+ experience of managing staff, and at least 2 years experience of reporting to a board;
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good knowledge of housing law or current issues relating to social housing;
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experience in procuring contracts and managing contractors;
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a proactive, can-do attitude, and an ability to motivate a team;
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excellent numerical and IT literacy, including a record of preparing and scrutinising budgets;
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Either a Level 4 Certificate in Housing, or an undergraduate degree (2:1 or above), and are prepared to enrol in the 1 year online Level 4 course by the Chartered Institute for Housing.
The TMO is prepared to fund the Level 4 course, and to support a bright manager with a successful track record of delivery to transition into social housing.
Please download the job description and person specification, and send your CV and Cover Letter by the closing date.
The client requests no contact from agencies or media sales.
Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of 1 day per week in the office.
Salary: £34,550 per annum
Hours: 35 hours per week
Closing date: 9 April 2024 at 10.00am
Interview date: 17 April 2024 over video
This is a permanent role.
Who we are looking for
Volunteering is a growing area at JDRF with huge potential to connect with people who want to give their time to support the work we do by sharing their lived experience, their enthusiasm or their core skills. To do this we are looking for a passionate, organised and collaborative person to manage our centralised volunteer department.
You will work with teams across JDRF to recruit, retain and steward our amazing volunteers as they support the work JDRF delivers for people living with type 1 diabetes. Promoting the benefits of working with volunteers and ensuring that all teams within JDRF consider the impact volunteers can bring to our work.
You will lead on our volunteer programmes, the Insight and Experience Panel and Youth Ambassadors Programme. Ensuring volunteers receive excellent stewardship alongside delivering to the needs of JDRF. Reviewing and evaluating the programmes alongside agreed KPI’s alongside the administration of these programmes.
You will ensure there is a portfolio of volunteer opportunities that support organisational need and match volunteer motivations and that we review and evaluate the success of opportunities available.
As the first point of contact for volunteer queries, you must be a confident communicator both verbally and in writing. You should be as happy to pick up the phone as you are to write out an email and be able to judge what type of communication works best in different instances.
You will also be responsible for ensuring that all information relating to volunteering is recorded on our database. And that the data is used to help support decisions made within the department.
Above all we’re looking for someone who can get excited about volunteering and champion the benefits of getting involved.
Experience required
You’ll have previous experience of:
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Recruiting, retaining and stewarding volunteers
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Administration, data entry, record keeping, correspondence across different audience
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Recording and analysing data
About JDRF
JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
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Hybrid working arrangements
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Flexible working and will consider compressed hours
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Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
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Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
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Season ticket and cycle loan
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Pension scheme
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Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
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Personalised training to suit your career aspirations and professional development
JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
The client requests no contact from agencies or media sales.
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Civitas Recruitment are delighted to be working a fantastic new start-up who aim to serve the UK Muslim community. The focus of the charity is to increase the reach and impact of strategic litigation to protect, strengthen and provide the freedom to live in dignity and safety. An exciting opportunity exists for an Operations Manager to join the team. As Operations Manager, you will help build and shape the organisations start up and development. The role will be important in supporting the foundational and continuous development of the charity’s core infrastructure and will provide guidance to the charity’s team. The role will also be responsible for ensuring that all the operations, including finance and day-to-day running of the organisation meets the needs of their strategic objectives. This is a full-time, permanent role, based in London with flexible working options available.
Who are we looking for?
Ideal candidates will have a minimum of 3-5 years of operational management experience. You will be able to lead on sustaining funding so the charity can continue its support for communities impacted by justice. Candidates will have a commitment to transformative justice that underpins the charity’s with an understanding of social justice issues and the impact on marginalised communities. You will be able to support the development and maintenance of effective partnerships with a broad range of stakeholders. Having previous experience in the voluntary sector would be a bonus but not essential. We welcome applications from all backgrounds, communities, and industries.
If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a friendly, organised individual to join our small team as the Operations Officer. You will help underpin the work of Music as Therapy International, a charity which inspires, guides and champions the use of music to strengthen care around the world.
Working closely with the charity’s existing team, responsibilities will include:Project Administration, External comms, Financial Administration, Fundraising, Governance, and Team Administration.
Our Operations Officer will need to be a positive and pro-active team player, who is systematic in their approach to administration, and gives strong attention to detail. We’re looking for an excellent communicator (in written and spoken English) given the part they will play in our use of External Comms. They will have charitable mindset and a real interest in the impact of our work. Strong numeracy skills are also integral to this role.
It is a broad role with plenty of opportunities for agency, and scope to progress and specialise with experience. It would suit someone keen to immerse themselves in all aspects of working with a small charity, whether at the start of their career or following experience acquired in other sectors.
The role is office-based (at the Oval, SW9) and may be undertaken within a 4 or 5 day/week contract (negotiable).
Closing date for applications: 11th April 2024 We are working towards appointing to this role as soon as possible and so interviews will take place as applications are received.
If you have any questions prior to applying, please get in touch.
Please submit your CV and a Covering Letter answering the following two questions (max. 200-300 words per question):
1) What attracted you to the Operations Officer role at Music as Therapy International?
2) What do you think you would bring to the role, that might be different from other people?
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a high-calibre candidate to join our staff team as an Operations Officer. The ClementJames Centre is an award-winning charity that provides programmes that address underachievement and social exclusion. We support nearly 3,000 children, young people and adults each year to release their potential.
The Operations Officer will play a pivotal role in providing support to the operations team. Reporting directly to the Operations Manager, this role entails maintaining precise financial records, reconciling transactions and reception duties. Additionally, the Operations Officer will provide administrative support to the HR function of the organisation.
This exciting role will not only give you a real insight into the charity sector, but also provides you with the skills and hands-on experience required to excel as a charity professional. We offer development and support, and you will have the opportunity to work with driven and compassionate colleagues within a vibrant community.
If you believe that everyone should have the opportunity to release their potential and live fulfilled lives and you would like to join a dynamic, innovative organisation, then The ClementJames Centre could be the perfect career choice for you.
Contract - Full-time, permanent. We are open to discussions about flexible working arrangements and part-time options.
Annual Leave - 33 days (including bank and public holidays) plus an additional 2 to 5 days at Christmas and a length of service entitlement (one day per year of service, up to 5 days)
Benefits - Staff pension, ongoing training and development opportunities, Employee Assistance Programme, Travelcard loan and Cycle to Work scheme
To Apply
To apply for the role of Operations Officer, please read the job pack and fill out the application form on our website. We will be doing rolling recruitment for this role. We strongly encourage early applications as we will do interviews as and when suitable applications come through, and will close recruitment once we hire a successful candidate. The form consists of information about you, your educational and professional experience and a 400 word supporting statement. If you have any issues completing the form, please do not hesitate to get in touch.
Please see our website to read the job pack and to complete and submit the application form.
The client requests no contact from agencies or media sales.
The Point of Care Foundation is a small social enterprise offering programmes of training and support for staff from NHS and other caring organisations, to run patient-centred care programmes, and to support staff through structured reflective practice.
The Operations and Business Manager role involves diverse responsibilities aimed at ensuring the smooth functioning of administrative, governance, and business management functions to ensure effective operations, compliance, and support for the organisation's objectives.
Please apply via the CharityJob website including the following:
Your CV
A short cover letter setting out why you are interested in the role
A response to the following question (500 words maximum):
Excellent operations and business functions are at the heart of every successful organisation – what would you say are your top 3 key conditions for success and how would you achieve them?
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you want to help us create, support, educate and inform an inclusive community of healthcare professionals, and all parts of society, about the principles and practice of compassionate, holistic medicine and health care?
At the BHMA we recognise that health, social justice and climate justice are intertwined. We hope to effect change in the world through empowering our health professionals to look after themselves and their patients better, so that we can all look after the planet better.
We believe it is time to reach a wider audience to inspire them with the understanding of the importance of holism and holistic and compassionate healthcare. We are looking for someone with passion and dedication who will help us achieve this.
About our charity
The British Association for Holistic Medicine and Health Care (BHMA) is a charity, with a small team, dedicated to promoting holism in healthcare. We are a membership organisation that is 40 years old this year and has produced a respected journal for over 20 years.
Role Overview & Aims
We are looking for someone who will drive the BHMA into a new phase of growth. Someone with passion and dedication who will believe in our purpose and help us achieve this. We want to grow our reach and find new members, journal subscribers and people to enrol on our course. We also want to start producing professional webinars and podcasts in the run up to our conference this Autumn. We would also like to streamline the administrative running of the BHMA to make it more efficient and sustainable, whilst growing our income streams.
How we work
The BHMA operates as a remote team however the hub is in the Bath/Bristol area with our AGM & a conference to be held near Bristol in 2024. We have 2-3 evening Zoom meetings per month and our remote administrator works mornings.
You will work from home using your own computer, however occasional face-to-face meetings would be a bonus.
Roles & responsibilities
Main duties:
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Liaise with the trustees and attend meetings to provide regular updates on the ‘health’ of the charity and to share your vision for strengthening marketing and operations.
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Identify risks and opportunities and work with the Trustees to promote the charity’s vision and implement change.
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Governance - ensuring the charity adheres to data protection policies,the requirements of the Charity Commission, and any other legal requirements
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Being responsible for all administrative and operational functions of the charity - delegating where appropriate to the administrator/marketing assistant.
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Designing and implementing a marketing and communications strategy to primarily build and retain memberships and subscriptions.
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Supervising our remote administrator/marketing assistant
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Supervising and motivating our student ambassadors.
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Organising & innovating
Day to day activities:
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Website updates and improvements and web optimisation/SEO.
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Implementing social media campaigns.
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Implementing referral marketing campaigns.
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Simple podcast/video editing and uploading.
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Writing and editing digital content.
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Leveraging the networks and influence of our trustees/ambassadors and student ambassadors.
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Creating a role and sense of purpose for our student ambassadors.
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Promoting our key offerings: Student essay competition, Conference, Events and affiliate events, Our Professional Development Course, BHMA membership, and our Journal of Holistic Healthcare.
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Implementing and improving customer service/onboarding protocols/customer retention.
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Nurturing BHMA member communities.
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Membership data collection and analysis.
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Writing newsletters to members and non-members
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Networking and looking for collaboration opportunities.
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Financial management - initiating payments and overseeing finances.
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Submitting financial reports & gift aid to the Charities Commission.
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Contributing to the annual report presented at the BHMA AGM.
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Organising monthly trustee meetings, taking minutes and preparing agendas (in consultation with the Chair) and reports in advance
For further information please see our job description attached below.
Growing Hope seeks a highly-motivated and experienced Director of Operations who is passionate about our mission. The ideal candidate will play a vital role in ensuring the smooth and efficient running of the charity’s essential operations.
This position offers an exciting opportunity to lead and develop our finance, HR, IT, and governance functions. This will provide the backbone for Growing Hope to continue making a tangible difference in the world and ensure the charity’s long-term sustainability and growth.
This role will report to the CEO of the charity and will work closely as part of the Senior Leadership team. The Operations Director will have oversight of HR, IT, Operations, Finance and Governance within the charity. This will involve line management of the Finance Officer and Operations Officer in the team. As the charity grows we want to ensure that we have strong governance, processes and financial reporting across Growing Hope and the local charities. As a small charity, the role will require balancing practical tasks with strategic planning and management. The role will be based in King’s Cross (2 days office based) with occasional events outside of the office.
Further information about the role is found in the job description and person specification. All applications must be submitted along with a CV via our website.
The client requests no contact from agencies or media sales.
Are you passionate about tackling climate change and supporting the development and growth of a dynamic organisation? Do you want to use your experiences of operations to support a mission driven team? Then you could be UK100’s new Operations Officer.
The role will help coordinate and manage collaboration across the entire organisation and between teams at UK100. The Operations Officer will manage the office space, plan team events, support staff onboarding and recruitment, and drive HR and internal policies and procedures such as DEI, Ways of Working with various systems, IT security and GDPR. They will drive the development and delivery of UK100’s operations, supporting the Chief Operating Officer, and progressing the improvement of UK100's internal systems and processes. It will involve developing UK100’s CRM system and supporting team members' use of the CRM and the management and administration of our Finance and budget systems.
Equity, Diversity and Inclusion: UK100 is actively taking steps towards developing new opportunities for people from an array of backgrounds, ensuring that everybody has an equal opportunity and is not treated differently or discriminated against because of their characteristics. UK100 values the voices of each of its employees in order to progress in a collaborative, innovative and well balanced way. The postholder will be expected to echo and support this. This can be found on the UK100 website here.
Key responsibilities:
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Maintaining UK100’s Customer Relationship Management system, including making updates that change front end form and function, coordinating with the service provider for training and updates and supporting UK100 staff in using the CRM.
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HR processes including supporting recruitment, staff onboarding, and off-boarding. Maintaining a HR Calendar and staff policies, and monitoring and reporting across various HR areas.
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Working with the finance team to track all of UK100 payments and expenses. Including maintenance and oversight of UK100 payments and support with UK100 grant budget tracking. Supporting the annual Financial Audit where necessary.
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Managing relationships with 3rd party suppliers, ensuring efficient payments and working with the bookkeeper on invoicing. Reviewing overhead contracts ensuring best value for money.
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Providing support for UK100’s Business Supporter Network including drafting contracts, updating BSN opportunities in the CRM and taking minutes from BSN meetings.
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Support UK100’s management of IT systems including for example Drive folder management, group email accounts, administration of G-Suite, Zoom and Monday and security settings and good practice.
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Developing and improving UK100 policy and procedure documents and owning and maintaining key organisational documents. Developing working processes with the team, for example on internal communications and ways of working.
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Office management and coordination with our workspace provider. Managing UK100 equipment and the UK100 fixed asset register.
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We are a small team. Ad hoc duties will thus arise, and every team member is expected to support the team efforts.
Place in organisational structure:
The post holder will report to the Chief Operating Officer, and be part of the Operations Team.
Key Relationships:
Internal: All team members
External: CRM provider
Office / workspace managers
IT service providers, administrators, and support
Benefits:
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Competitive salary
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25 days annual leave (plus statutory bank holidays)
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An additional 3 days paid leave over Christmas period
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An additional 2 days of paid leave per year to volunteer
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Subsidised gym membership
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Enhanced pension offering & access to professional pension advice
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Competitive Parental Leave policies
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Opportunity to request a Sabbatical after 1 year of service
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Company MacBook Air
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Work from home allowance
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UK100 supports flexible working arrangements
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Mental Health first aider
Special Note: This job description does not form part of the employment contract but indicates how that contract should be performed. The job description may be subject to amendment in the light of experience and consultation with the post holder.
Applicants must have the right to work in the UK.
Person Specification
Criteria
Knowledge
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Understanding of relevant organisational best practice and the systems and processes that support it
Experience
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Using G-Suite / Office applications and Zoom
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Using and developing a database / CRM
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Able to develop and maintain effective relationships
Skills and abilities
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Strong attention to detail
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Excellent communication skills and email manner
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Effective project management skills
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Strong digital literacy, experience with G Suite, Zoom and Excel preferable
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Being able to perform tasks efficiently under pressure
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Solution oriented, and proactive problem solver
Other
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Committed to the vision of UK100, with a motivated, can-do attitude
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.
The Community Energy Operations Manager is responsible for overseeing the operational aspects of the Community Energy Services department, ensuring efficient and effective delivery of services. This includes strategic planning, resource management, process improvement, and the leadership of a diverse team. The role focuses on enhancing service delivery to meet organis ational objectives and community needs, with a particular emphasis on energy advice, support, and advocacy.
Fixed term for 2 years, 35 hours per week. Some flexibility will be required as there maybe some evening and weekend work.
Location: Can be based at Scope's head office in London (E15 2GW) and covering East Anglia and North London or based at Scope's Manchester office (M1 4LF) and covering Manchester and the West Midlands
In this role you will:
- Oversee the daily operations of the Community Energy Services department, ensuring a high level of service delivery aligned with organizational goals and community needs.
- Develop and implement operational strategies and processes to improve efficiency, effectiveness, and the quality of the service delivery.
- Manage the department's budget, resources, and staff, ensuring optimal allocation and utilization to meet service delivery targets.
- Monitor and evaluate the performance of services, implementing changes and improvements based on feedback and data analysis.
About You
- You will have proven experience in operational management with an extensive knowledge of the energy sector. You will manage multiple projects and be able to adapt to changing priorities to meet challenging deadlines.
- You will play a pivotal role in developing and implementing operational strategies that will improve efficiency and effectiveness of the Energy Services.
- Your operational expertise will be instrumental when developing staff to ensure the highest standard of service and performance is maintained. Your strategic thinking and problem-solving abilities, will be of a great advantage when tracking, evaluating, and reporting the impact of the team's activities.
- Excellent communication and interpersonal skills, capable of engaging with a range of stakeholders.
- It is essential that you have a good working knowledge of IT including Microsoft Office Products and are confident user of digital technology demonstrating a positive approach to the adoption of innovative products and tools. A Strong background in budget management, data management and process improvement will also be required.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!
Please note that successful candidates will be subject to a DBS check.
Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.
Senior Business Operations Officer
Job id: 086765
Salary: £37,332 - £42,099 per annum, including London Weighting Allowance
Business unit: King's Business School
Department: KBS Faculty Office
Location: Strand Campus
Category: Professional & Support Services
King’s Business School (KBS) asks challenging questions of business and wider society like: What is the meaning of work? Should business be more ethical? How can we measure productivity? What is modern slavery? Are AI and big data the future of finance?
KBS contributes towards answering these questions, changing the way business works whilst tackling the world’s major challenges for the good of the economy, the environment, society, and businesses everywhere.
The Faculty incorporates seven departments as well as several vibrant institutes and centres with broad ranging programmes of activity across research, education, impact and engagement, thought leadership, and knowledge transfer.
This new role as Senior Business Operations Officer will play a key part in the day-to-day operation of finance and resource management, procurement, professional services HR, faculty estates and space, health and safety, and other defined project management. Reporting to the Business Operations Manager, the post-holder will be a member of the Faculty’s Business Support Team who will support and coordinate delivery of business operations in accordance with the College’s and the Faculty’s priorities, timeline and policies. The role will also provide a high level of customer support in collaboration with key stakeholders in the Faculty and central service teams.
The post-holder is expected to be well-versed in the systems and processes underpinning business operations, and has a positive and systematic approach to work, with strong communication and numeracy skills. They will also engage in collaborative teamwork, promote new ideas and initiatives for more effective and efficient delivery of services through a “one team” Faculty and College approach.
This is currently offered as a hybrid role, and the role holder will be eligible to spend part of their working week on campus and part of the week working remotely.
King’s Business School embraces equality, diversity and inclusion. We attract students and staff from across the world, from many different backgrounds, with a variety of ethnicities, religions, and sexual and gender identities. We promote flexible working as a key enabler of inclusion. We particularly encourage and welcome applications from women, Black, Asian and Minority Ethnic (BAME) candidates, and from candidates who are LGBTQ+ and/or have a disability.
Benefits of working at King’s College London:
King’s College London (KCL) provide an extensive and varied range of career-focussed training and on-the-job learning as follows:
· We support staff to maintain a work/life balance
· Flexible working, parental leave opportunities, and subsidised childcare costs for under threes
· Reduced membership rates for staff at gyms at three of our campuses
· Employee Assistance Programme providing free, confidential advice on both home and work concerns
· 30 days annual leave (plus UK bank holidays and four additional concessionary closure days over Christmas)
· Occupational pension scheme with generous employer contributions, and opt-in additional personal contributions
· Season ticket loans and cycle to work scheme
· Free coffee / fruit scheme from King’s College Food outlets (restrictions apply)
· Membership of My King’s Discounts offering preferential rates to wide range of groceries, holidays, entertainment, home, health and beauty and fashion
This post will be offered on an indefinite contract.
This is a full-time or part-time post – requiring a minimum of 80% (0.8 FTE). We would also consider applications for job-sharing and flexible working requests.
Closing date: 28 April 2024
To apply, please click “Apply Now”.
Are you looking for an interesting role offered on a 12-month contract basis where you can make the most of great administrative skills and proficiency using office IT while working as part of a friendly team? Then join Shelter as an Operations Assistant and you could soon be making a real difference to people affected by the housing emergency.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
The team deliver a range of services, including training on housing and homelessness prevention, housing law consultancy, online resources and projects to support professionals working directly with people at risk of homelessness to get positive outcomes. The team covers all of England and works closely with teams including Learning and Organisational Development, Training and Support, Business Support, as well as our frontline Services and Legal Services.
About the role
Knowledge is power and we run over 1,600 training courses that attract 40,000 delegates each year. Your challenge, together with three other Operations Assistants will be to take responsibility for the administration and operational delivery of all of our courses, including face-to-face training and online via webinars and e-learning. We’ll rely on you to ensure that each course runs smoothly, all delegates and trainers have the instructions and information they need and that the highest level of customer care is provided. Monitoring a number of inboxes, dealing with customer enquiries and bookings, managing financial arrangements and booking speakers, trainers and venues – all are aspects of this vital and varied role.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
To succeed, you’ll need experience of managing a large and varied administrative workload while adhering to deadlines. You’ll also need the ability to work well both independently and as part of a team. Excellent attention to detail is important too, as is a customer focused approach. You will be proficient in the use of webinar platforms, e-learning platforms, Microsoft Office applications, internet. You’re also happy to provide additional support within the team when required.
Benefits
In return we offer a competitive salary and a wide range of benefits, including 30 days of annual leave (pro rata for part time colleagues), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
BACKGROUND
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
Job Description
The IRC UK’s Finance Team seeks to achieve excellence in financial management by providing accurate and timely financial information to IRC management and programs and by adhering to established financial practices and accounting principles. We do this by supporting the UK office; by implementing and monitoring IRC and donor policies and procedures; leading financial forecasting and planning, proactive risk management; consolidating financial results; and ensuring reliable financial reporting (internal and external).
The Finance Assistant – Operations assists the UK Finance team in delivering its objectives and providing effective support to IRC UK. This position works closely with the UK Finance and Operations department, wider UK office and suppliers. Furthermore, the incumbent plays a key role in ensuring that Finance remains a critical organizational business partner delivering accurate, insightful, and timely financial management information.
The role is part of the UK Finance Team and reports to the Finance Manager – Operations.
Major Responsibilities
• Maintain accurate files for supplier invoices, staff expenses claims, petty cash and credit card expenses
• Assist in maintaining an up to date – London Finance mailbox, ensuring mails are dealt with in a timely manner.
• Check and prepare invoice journals for all direct debits and ensure supporting invoices and approval are filed.
• Assist with NATWEST bank income and payment journals and the bank reconciliation.
• Post invoices and credit notes in Integra (Dynamics 365), ensuring authorization, budget codes and supporting documents have been provided in a timely manner for payment runs.
• Reconcile supplier statements to creditor accounts in Integra and follow up any queries to ensure they are dealt with in a timely fashion
• Arrange travel advances for staff, check all staff expense claims for compliance with IRC-UK Travel Policy and reconcile against advances in Integra.
• Reconciliation of credit card expenses in Integra.
• Prepare correction journals and post on Integra
• Prepare the weekly payment run as directed and ensure bank sign off staff are allocated well ahead of the run.
• Participate in the development and delivery of plans, goals, objectives, and priorities for the UK Finance Team and undertake other duties as assigned.
PERSON SPECIFICATION
• Knowledge of accounting demonstrated by an accounting qualification such as AAT or part Qualified Accountant. We would consider an AAT trainee/apprentice for the role as well.
• Excellent written / verbal communication skills, and follow-up skills.
• Strong analytical skills and creative problem-solving skills
• Advanced MS Excel skills
• Excellent attention to detail; data driven
• Able to work with diverse teams in diverse locations, engaging their input and dedication to success.
The client requests no contact from agencies or media sales.
About the Foundation:
The Avicenna Foundation was set up in 2023 to to support outstanding young British Muslims by providing them with scholarships for their undergraduate degree. The scholarships are mainly focused on awarding scholarships in the Social Sciences and Humanities for those interested in politics, policy-making and becoming agents of positive change.
Alongside the scholarship, the Avicenna Foundation runs a development programme for the scholars to expand their skills and abilities in various areas like leadership, communication and collaboration.
The Foundation has developed immensely in the first year with the launch of the charity; onboarding of it’s first cohort of 30 scholars and the development of a leadership programme. It now needs propelling into the next stage as the charity develops to ensure a robust charity structure and programme in place.
Key Responsibilities:
Operations:
- Manage the day-to-day operations of the charity, and manage changes required within programmes and activities as a result of changing external landscapes or contexts.
- Implement strategies for advertising the scholarships, receiving and reviewing applications, shortlisting candidates, conducting interviews, and making final selection decisions. Some of these things are already in place and may need reviewing and enhancing.
- Work with the Scholar Development Coordinator to oversee the leadership development programme, provide guidance and help the programme to grow.
- Maintain regular communication with the scholars, their progress, and address any issues or concerns that may arise.
- Ensure programme objectives and outcomes align with the overall strategy and aims of the Foundation, and are realistic and achievable within timeframes and budgets.
- Organise any events, programmes necessary to the scholars.
- Use data to track progress and drive improvement; proactively manage risks; and ensure effective use of the Foundation’s resources and budgets allocated to you.
Governance:
- Provide leadership and guidance to achieve consistency of governance across all of the Foundation’s activities, from development, delivery, measurement and evaluation and reporting perspectives.
- Regular communication and updates to the board, prepare board papers and contribute to Trustee meetings as required.
- Create, maintain and ensure continued adoption of governance frameworks, policies and templates.
- Ensure implementation and maintenance of risk registers for the charity and across all programmes.
- Manage finances, budgeting, reporting, and record-keeping
- Prepare the Foundation’s annual report.
External Engagement
- Lead on strategic communications by developing and implementing an integrated public affairs and communication plan that are consistent with the goals and values of the Foundation.
- Building and cultivating exceptional diverse reciprocal partnerships across a wide range of stakeholder groups, grounded in delivering impact through collaboration.
- Work with educational partners to enhance the quality and effectiveness of the scholarship programme
- Leverage messaging and networks to positively impact the growth and reputation of the Foundation.
- Strengthen our brand reputation to maximise our impact and reach.
- Help identify, create and develop meaningful opportunities for the young people the Foundation works with.
- Establish an alumni network and support continuous professional development for alumni.
- Produce briefings and critical information for internal and external stakeholders, and review reports, submissions, and letters where appropriate.
Experience and Skills
This is not a prescriptive list, and we do not expect applicants to meet every item outlined below. We recognise that it can be hard to find the ideal balance of knowledge and skills for this role. We are open to what this balance is, so if you are stronger in one or the other area but think you could do the job please still apply, and tell us why the role is right for you.
Required
- An appreciation and understanding of the Foundation’s values and vision.
- Outstanding communication skills, both verbal and written, combined with the ability to liaise with senior stakeholders.
- Experience in successful partnership working.
- Excellent interpersonal skills with the ability to build relationships, lead, influence and motivate others.
- Good financial acumen and experience of managing and working within set budgets.
- A proactive, flexible approach, and ability to progress work independently in a fast-paced environment.
- Diplomatic approach and highly self-motivated with a positive and energetic attitude.
- Focuses on what matters most, setting priorities and adapting them where required, with the right level of communication.
- Excellent attention to detail, accuracy and organisational skills.
- Takes satisfaction in delivering work to a consistently high standard, and programmes on time and on budget.
- Communicates clearly and confidently to senior team members, and presents information effectively, at the right time, with the right level of information.
- Plans ahead, anticipates and reacts to change and project needs, and remains flexible and adaptive in the face of change.
- Experience of working to tight deadlines without close supervision.
- The ability to identify personal strengths and weaknesses, and a willingness to develop, adapt and learn
- A passion and interest in developing work streams to support the development of young people.
- A high level of digital literacy to include MS Office, G Suite, social media and other online platforms.
Advantageous
- Knowledge and experience in effective charity governance, with experience working within the charity/non-profit space.
- Understanding of the policy and campaign landscape in the UK as it relates to issues impacting students, young people and Muslim communities.
- Expertise in project/programme management with proven ability to manage complex projects, including the ability to develop and manage budgets, timelines, and resources.
- Structured thinking when working through problems, overcoming hurdles, mitigating risks and dealing with issues.
- Confidence in, and experience in, liaising with a wide range of stakeholders and project participants
- Previous work within areas of young people, local communities, or further education is a plus.
- An understanding of effective safeguarding (training can be provided, but experience an advantage)
- An undergraduate or postgraduate degree in a relevant field.
Please note that this job description is a guide to the work you will initially be required to undertake, but does not cover all of the duties the post holder may have to perform. Responsibilities will evolve over time, in discussion with the post holder.