Operation manager jobs in Charing cross, greater london
This role is central to delivering Screen Share's award-winning Digital Access Programme, which refurbishes donated technology and distributes it to refugees and asylum seekers across the UK. This is a new role in the team designed to increase our capacity to support a growing client base. It is both practical and operational, involving both technology management and customer service.
The role focuses on making sure the right devices reach the right people. You will process referrals, coordinate fulfilment, and work with clients, partners and volunteers to make sure devices are delivered smoothly and any challenges are resolved with care. This requires clear and confident communication, strong organisation, and a trauma-informed, safeguarding-aware approach to working with people from many different backgrounds.
On the technical side, the post holder will support the end-to-end management of Screen Share’s IT assets. Working closely within the Operations team, this includes logging and tracking devices, maintaining accurate database records, supporting physical storage and stock control, assisting with secure data sanitisation, and preparing devices for distribution through careful packaging and postage. This element of the role ensures that all devices are handled safely, securely and in line with our operational and data protection standards.
The role sits within a busy, highly collaborative and fun Operations team, where people support one another, share knowledge freely, and work together to solve problems. You will have opportunities to learn from colleagues, contribute your own ideas and experience, and help shape how we work as the organisation grows.
The role also contributes to wider operational tasks and projects, making it well-suited to someone who enjoys variety, collaboration and building effective systems in a growing charity.
Key Responsibilities:
Customer Service
Explaining Screen Share’s referral process to individuals and partner organisations seeking support, and signposting to external services where appropriate. Sharing responsibility with the wider team for client and partner communications,
responding promptly, professionally and courteously. Support in-person device distribution at partner charities, libraries
and accommodation settings, and provide remote technical support to clients via phone and email, communicating
clearly, patiently and with care.
Data Management and Administration
Reviewing, prioritising and processing referral applications, completing digital paperwork and issuing delivery and tracking information. Capturing, updating and maintaining accurate client and device data to support day-to-day operations and impact reporting. Allocating devices based on client needs and available stock, and handling all client, partner and donor information in line with data protection policies and GDPR requirements.
Postage and Packaging
Preparing, packaging and dispatching devices and accessories securely using postal and courier services. Ensuring all equipment is packaged safely and appropriately to prevent damage in transit.
General Operations and Ad-hoc Support
Participating fully in team meetings and contributing to shared problem-solving. Supporting the refurbishment process as needed, including data sanitisation, basic diagnostics, installing operating systems and logging donated devices. Assisting with fulfilment across other programmes and providing general administrative support to ensure the smooth day-to-day running of the Operations team.
Personal Specification
Essential
• Excellent written and verbal communication skills.
• Experience working in customer service or similar role
• Experience working in a busy Operations role.
• Experience working with databases.
• Proactive and positive attitude, problem-solving instinct and excitement to collaborate with and support team members.
Desirable
• Direct experience or advanced knowledge of the UK asylum and immigration system.
• Experience working with vulnerable adults.
• Experience of working in a charity or small team.
• Intermediate knowledge of IT including laptop components, troubleshooting, diagnostics and refurbishing procedures.
• UK Driving Licence.
Screen Share is committed to being a fair, inclusive and supportive employer. We actively encourage applications from
people with lived experience of forced migration and from backgrounds underrepresented in the refugee sector, digital
inclusion sector and our team. We are happy to discuss reasonable adjustments at any stage of the recruitment process.
Application Process:
Stage 1:
Please submit a short cover letter (no longer than 1 A4 page) and CV via CharityJob. The cover letter should outline your suitability for the role and how your professional and personal experience will add value to our team and community
Deadline: Tuesday, 6th January 2026 at 9am
Stage 2:
We will invite shortlisted candidates to remotely complete a timed written task between 6pm on Thursday 8th January 2026 and 10am on Monday 12th January 2026.
Stage 3:
In-person interviews will take place on 15th and 16th January at Screen Share’s offices in Kentish Town, London
The client requests no contact from agencies or media sales.
Salary: £45,000 - £50,000 per annum, depending on experience (pro rata to 0.6 FTE £27,000 - £30,000)
Duration: Until 31st March 2027 (with possibility of extension)
Hours: 0.6 FTE (3 days per week)
Location: Hybrid – NASP have an office space at London's Southbank Centre which can be used by staff at any time. The role will be expected to work some of their regular time in the office with the remainder at home, depending on agreed hours. There may also be additional occasional travel required for staff days and other events.
Purpose of This Role:
This is a key role within NASP’s Operations team, leading on financial processes and procedures across the organisation. The Finance Manager will develop and maintain accurate and consistent records, provide regular reporting to support budgeting & forecasting, support on the annual audit, and ensure regulatory compliance & best practice across all of NASP’s work.
The role will work closely with the CEO, Director of Operations, and the Operations Coordinator (Finance & HR); as well as our outsourced accounting service provider (Carpenter Box). In addition, the role will support colleagues and teams more widely by costing funding bids for income generation, grant reporting, project accounting, and providing general financial expertise and guidance.
The Finance Manager will also support in preparing projections and updates for NASP’s Board of Trustees, working with the CEO, DoO, and Chair of the Finance, Audit, Investment & Risk Subcommittee (FAIRCo); this will include deputising for the Director of Operations on finance-related matters where appropriate.
Person Specification:
Experience & Knowledge:
- Professional accounting qualification (ACCA, CIMA, ACA or CIPFA) or equivalent
- Knowledge of the VCFSE sector and/or Social Prescribing
- Experience of working within an accounts/finance role within a small to medium charity or the not-for-profit sector
- Up-to-date knowledge of the Charity Statement of Recommended Practice (SORP)
- Good understanding of compliance and regulatory standards
- Experience supporting preparation of statutory accounts
- Experience supporting income generation (e.g. funding applications) (desirable)
Skills & Attributes:
- Affinity with NASP’s Values as defined in the NASP Strategic Plan
- High level of attention to detail, accuracy, and financial acumen
- Ability to work collaboratively within a small team
- Use of Microsoft suite (Teams, Excel), and accounting software such as Xero (or equivalent)
- Excellent communication skills and ability to work with colleagues who are non-finance professionals
Responsibilities:
Financial Management
- Review monthly management accounts, ensuring accurate coding and reporting, working with budget holders and reporting any adjustments to Carpenter Box
- Supporting budgeting and forecasting, including scenario planning and going concern forecasts
- Manage accounts receivable/payable; follow up on unpaid invoices/outstanding payments, ensuring these are escalated as necessary
- Regular review of processes and procedures, ensuring robustness and efficiency at all levels
- Support Carpenter Box with quarterly VAT and Gift Aid returns as necessary
- Support Carpenter Box with year end annual account preparation
- Oversee provision of appropriate accounting and finance software (Xero, Soldo, ApprovalMax)
- Deputise for Director of Operations where necessary, e.g. payroll or providing updates to NASP’s Board of Trustees
Governance, Compliance, & Board Support
- Provide oversight for financial processes across NASP, ensuring compliance with both NASP’s policy suite and any regulatory requirements
- Support on process for annual audit and NASP’s annual report, providing relevant documents to auditors, answering queries, ensuring timelines are met
- Advising the Executive Leadership Team (ELT) on any relevant updates to legislation or regulatory requirements
- Provide relevant reports and updates to NASP’s Board of Trustees and Finance Subcommittee, attending meetings where appropriate
Wider Organisational Support
- Work with Fundraising Consultant and colleagues as required to support on income generation, such as providing costings for bids; and mantaining accurate records on bids currently in progress and expected income
- Supporting on financial reporting for grants, such as providing I&E statements or other information as required
- Work with budget holders to set budgets, forecast, and monitor to ensure robust management and accurate reporting of overspend or underspend
- Provide general financial expertise & support to colleagues across the organisation
- Work closely with the Operations Coordinator to ensure our day-to-day processes are effective (e.g. expense claims, Soldo reconciliations, invoice & payment processing)
Reporting To: Director of Operations
We support communities and organisations through social prescribing so that more people across the UK can enjoy better health and wellbeing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities.
We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.
Cord operates in eight countries and implements programmes in the following areas:
- Empowering Women & Girls
- Accessing Fundamental Freedoms
- Climate & the Environment
- Economic Empowerment
- Supporting Stronger Societies
We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then take a look at the recruitment pack and come and join our team!
About the Role
Are you someone who is passionate about seeing positive change in our world? Can you analyse data efficiently, present information clearly, and work collaboratively?
We are looking for someone to join our Programme Operations Unit, which exists to provide support to country programme teams Finance, Programme Quality, OMEAL (Organisational, Monitoring, Evaluation, Accountability & Learning), Operations (which includes human resources facilities including digital working).
The Programme Operations Officer role reports to the Programme Quality Lead (PQL) who has overall responsibility for quality oversight of programme compliance including reporting and project implementation across Cord’s country programmes and provides support in developing overall capacity for implementing programmes. The PQL also leads on Cord’s OMEAL system linked to learning and knowledge, ensuring that impact is monitored and learning is disseminated.
The Programme Operations Officer will support the Programme Quality Lead to deliver programme quality and OMEAL oversight and support to country teams and partners. Additionally, the role will support the wider Programme Operations Unit to ensure country programmes teams have the facilities and operational systems needed to deliver their work effectively. This role work closely with country teams to ensure they have the support required and will involve travel to programme locations.
The four focus areas of the role are: programme compliance, country programme support, OMEAL, and global operational support.
This role would suit someone with M&E and project cycle experience gained within a peacebuilding or development iNGO. You will have qualitative and quantitative skills, be able to analyse data efficiently, present information clearly, and work collaboratively demonstrating understanding the needs of a range of stakeholders.
If you like what you read and are passionate about real and lasting change, come and join us and be part of the Cord story.
Application Instructions
To apply please send you CV and a covering letter that explains your interest in Cord and the role, and details how you fulfil the requirements of the role.
This is a UK based remote role and applicants must have the right to work in the UK and the ability to travel to Coventry for team meetings.
To apply please send your CV and covering letter explaining your interest in the role and how you fulfil the job description.
The client requests no contact from agencies or media sales.
To lead the financial accounting, management, reporting and oversight of AKF(UK) grants and programmes. This will include accounting reconciliations, grant reconciliations, cost recovery, budgeting, forecasting, internal and external financial reporting, procurement and compliance. To maintain a close working relationship with AKF(UK) finance and partnerships teams.
Financial accounting, controls, compliance, and audit
·Ensure robust financial systems, procedures and controls are in place, are properly documented, regularly reviewed and efficiently used
·Ensure all AKF(UK) programme and grant transactions are reflected accurately in the finance system
·Ensure all grants are reconciled at least once every three months
·Ensure balance sheet reconciliations are completed on time every month
·Ensure all programme finance month-end tasks are completed on time every month
·Ensure cost recoveries from grants are made and monitored against budgets
·Monitor and review foreign exchange gains and losses on all grants and highlight any areas of concern to the Head of Finance & Operations
·Develop, improve and implement controls to ensure compliance with donor requirements, including through manuals, checklists, templates, and other tools.
·Develop internal tools that track active grants, secured and pipeline funding, cost recoveries and co-financing and ensure they are kept up-to-date
·Ensure adherence to all financial policies, especially authorisation, procurement and due diligence
·Prepare audit schedules and support the AKF(UK) organisational external audit process
·Lead and coordinate programme finance input to all grant audits
·Manage follow up on actions from grant audits
·Ensure that AKF(UK) is up to date on all financial regulations, sanctions, rules, procedures, formats, compliance, reporting requirements and that the Programme Finance Manual is kept up to date
·Support the management of the Programmes and Partnerships risk register and generate reports from the risk management system
Financial oversight, reporting and planning
·Review all financial transactions related programmes and grants on a monthly basis and ensure that they are correct including cost recovery, co-financing, bank balances, and coding.
·Monitor spending on grants and escalate significant under or overspend on a timely basis
·Ensure all grants are up to date in the Grant Management Tracker.
·Ensure all grants are up to date in the Co-financing Tracker.
·Ensure all grants are up to date in the cost recovery forecast.
·Produce monthly financial reports for the AKF(UK) Finance Committee.
·Generate financial analysis and reports for management decision-making and Board submissions as required
·Maintain a cash flow projection for AKF(UK) grant transactions and ensure partners are providing regular updates
·Ensure all donor financial reports are reviewed by the programme finance team to ensure compliance with donor requirements, that the reports are produced on time, to a high standard and are consistent with the narrative
·Lead the Programme finance annual budgeting and forecasting exercise.
·Ensure all budgets for concepts and proposals are reviewed by the programme finance team, include AKF(UK) costs and are consistent with the narrative
·Support the annual organisational budgeting and forecasting exercise
Grant financial management, partners and donors
·Ensure due diligence assessments on implementing partners and donors are completed and tracked
·Ensure all donor grant agreements are reviewed by the programme finance team
·Ensure all sub-grant agreements with implementing partners are reviewed by the programme finance team
·Ensure timely submission of cash requests to donors
·Ensure timely payment of cash requests to implementing partners
·Ensure partner BvA reports are reviewed, any necessary documentation checks carried out and any inconsistencies identified
·Ensure all partners understand their reporting and compliance requirements.
·Develop and update training and reference material on grants management, including procurement, donor regulations, finance and reporting and act as an expert on donor regulation compliance
·Carry out training, monitoring visits and audits on specific projects as necessary
·Review and monitor the grant management system to track pipeline and secured funding and ensure it is up to date at all times
·Ensure all financial documents are stored on SharePoint and the shared drive in a structured and accessible way.
Team management and supporting others
·Lead the programme finance team, ensuring clear objectives, regular check-ins, and ongoing support.
·Carry out any other duties as assigned by the Head of Finance and Operations or the Regional Director, Europe & Asia (Partnerships)
Qualifications
·CCAB qualified accountant.
Experience
·5 years relevant experience in programme financial accounting and financial reporting
·Experience of designing and managing financial systems, processes and procedures
·Experience of programme budgeting and accounting including cost recovery modelling, cash flow management and reporting
·Experience of charity accounting and knowledge of auditing
·Experience working in international NGOs
·Experience working with EC, ECHO, FCDO or equivalent and familiarity with the various compliance rules and regulations
Skills
·Good interpersonal, customer care and liaison skills with a wide range of stakeholders
·First rate oral and written communication skills
·Ability to work under pressure and to manage competing priorities and deliver to tight deadlines
·Ability to synthesise complex operational and financial details for reporting and presentation
·Ability to take a robust but tactful position, confident with a positive outlook
·Ability to problem solve, working with both internal and external stakeholders to deliver results
·Ability to work in a multi-institution network within a multi-cultural environment
·Fluent in oral and written English
·Proficient in all Microsoft Office applications, especially Excel
Knowledge
·Broad understanding and experience of development issues and organisations
·Understanding of and appreciation for ADKN’s goals, values and ethics
·Knowledge of charity accounting
Application Details:
·Must have right to work in the UK
·Must include CV and a supporting statement that outlines why you want the role, why you want to work for AKF(UK) and how your experiences and skills to date make you the most suitable applicant for the role.
The client requests no contact from agencies or media sales.
The Society of Analytical Psychology is seeking a skilled and motivated Facilities Manager to oversee the efficient functioning of its premises, offices systems and procedures.
About the Role
The Facilities Manager will be responsible for overseeing the efficient functioning of office systems and procedures, premises management, supplies procurement and catering, as well as supporting the CEO in ensuring that the Society complies with relevant legislation and best practice
The Society of Analytical Psychology – the SAP – is a psychoanalytical organisation of Jungian analysts and psychotherapists which provides education and training courses in this field, as well as organising professional conferences, workshops, seminars and public events to develop and share professional knowledge.
This is an excellent opportunity for someone who enjoys organising complex processes, enjoys a variety of practical, organisational, and people-focused tasks and enjoys collaborating with a wide range of stakeholders.
The client requests no contact from agencies or media sales.
Director of Operations
Lead with Purpose. Shape the Future of Christian Care.
Pilgrims’ Friend Society has been providing Christian care to older people for over 200 years. Today, as the UK faces an unprecedented ageing population, we are growing to meet the challenge and we need an exceptional leader to help us deliver our vision of fulfilled living for older people.
We operate 12 care homes and 9 housing schemes across England, with ambitious plans to expand to 15 homes and beyond. Our mission is clear: to provide outstanding care rooted in Christian values, and to partner with local churches so that older people experience dignity, community, and the love of Christ.
About the Role
As Director of Operations, you will:
- Lead and oversee our portfolio of established care homes and housing schemes.
- Ensure regulatory compliance, quality of care, and financial sustainability.
- Drive operational excellence, innovation, and efficiency through systems and processes.
- Work closely with our Executive Team to deliver our Growth and Renewal Programme, including new builds and acquisitions.
- Inspire and develop a talented team of managers and operational leaders.
This is a senior leadership role with significant influence on the future of our organisation and the lives of hundreds of older people.
About You
- We are looking for a strategic, values-driven leader who brings:
- Significant experience in adult social care operations or a closely related sector.
- Strong knowledge of regulatory, Health & Safety, and compliance frameworks.
- Proven ability to deliver quality and financial targets at scale.
- A collaborative leadership style, with a commitment to developing people and culture.
A personal Christian faith and alignment with our basis of faith(a genuine occupational requirement under the Equality Act 2010).
Why Join Us?
- Be part of a growing organisation with a clear vision and calling.
- Influence how society values older people and supports churches in ministry.
- Work in a culture that prioritises prayer, faith, and excellence.
- Competitive salary, generous holiday, pension scheme, and life assurance.
The client requests no contact from agencies or media sales.
Are You Who We're Looking For?
Do you love bringing people together, creating uplifting experiences, and making every day count? If you’re organised, compassionate, and thrive in a busy, people-focused environment, then we’d love to meet you!
We’re looking for a Daycare Coordinator to join our new daycare service. You’ll play a vital role in ensuring our day service runs smoothly, providing a welcoming and engaging environment where everyone feels valued and supported.
About the Role
As our Daycare Coordinator, you’ll be the heartbeat of our service — making sure every individual who attends enjoys a positive, person-centred experience.
You’ll support the Daycare Operations Manager in running the service day to day, lead staff and volunteers, and help plan meaningful activities that bring joy, connection, and purpose to the people we support.
This is a hands on, rewarding role for someone who loves people, enjoys variety, and takes pride in delivering high quality care and service.
Key Responsibilities
- To coordinate the day-to-day operations of our daycare service
- Ensure clients attending have a positive and engaging experience.
- Support the Operations manager to deliver high-quality, person-centred support and activities.
- Deputise for the Operations Manager in their absence or as and when required.
- Financial management, oversight and record keeping: including sales and purchase invoicing, receipts, credit control functions, petty cash and reconciliations
- Oversee staff and volunteers
- Organise activities
- Accurate record keeping
- Support individual client plans
- Contribute to the ongoing development of the service
The job will close when a suitable candidate has been hired. Previous candidates need not apply. No CV's.
Family members and friends cannot always be around so we take pride in making sure that your dedicated care support worker is the next best thing



The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.
We are now looking for a Records Manager to join us on a full-time, permanent basis, working 36 hours per week. Due to the nature of the role, you will be required to be on-site three days per week.
The Benefits
- Salary of £33,666 - £38,000 per annum, depending on experience
- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Hybrid/agile working options
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a fascinating opportunity for a records management professional with strong knowledge of compliance legislation to join our iconic and heritage-rich organisation.
You’ll take centre stage in preserving the past and shaping the future, managing information that spans centuries of history and supporting the day-to-day operations of some of the UK’s most loved green spaces, all while helping to protect their legacy for generations to come.
What’s more, with hybrid working, beautiful surroundings, and the chance to shape how we manage and protect our organisational knowledge, you’ll have the chance to make a lasting impact in a role that blends purpose, history, and innovation.
The Role
As our Records Manager, you will lead the effective management of all physical and digital records across The Royal Parks.
Overseeing our electronic records management system in line with ISO 15489 standards, you will support staff with its use, manage the classification scheme, and manage training and troubleshooting.
You’ll also co-ordinate Freedom of Information (FOI) and Environmental Information Regulations (EIR) requests, ensuring responses are timely and compliant, and maintaining our publication scheme.
Additionally, you will:
- Implement our data retention policy
- Maintain and update the Information Asset Register with key stakeholders
- Oversee the disposal of records not selected for preservation
- Advise on records aspects of projects and business cases
- Review historic records, and work with The National Archives to preserve valuable information for the future
Please note, this role may involve carrying files and bags of shredding waste and managing shelving space.
About You
To be considered as our Records Manager, you will need:
- FOI practitioner certification or qualified through experience
- Substantial knowledge of Public Records and Freedom of Information legislation
- A sound understanding of Records Management principles, compliance laws, digital archiving and best practice
- Experience of designing and implementing records management strategies and systems
- Experience of using IT systems for managing information (particularly M365 and Content Manager CRM)
- Experience of influencing, relationship-building, and training colleagues
- High attention to detail and strong organisational skills
Other organisations may call this role Information Governance Manager, Records and Information Manager, Digital and Physical Records Manager, Content Management System Manager, Senior Information Management Officer, or Archives Manager.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as a Records Manager, please apply via the button shown. Successful candidates will be appointed on merit.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose
We are looking for a proactive and organised individual ensuring that all of Ella’s premises, including the office, community hub, and safe houses, are safe, compliant, well-maintained, and a welcoming environment for staff and service users. This role combines practical facilities work with proactive oversight of supplier management and property maintenance systems.
You will play a key role in maintaining the smooth daily running of our operations, managing contractors and compliance records, and supporting Ella's growth and improvement in facilities management.
An enhanced Disclosure and Barring Service check will be undertaken. This post is restricted to women due to the nature of the role. The Occupational Requirement section under Schedule 9 (part 1) of the Equality Act 2010 applies.
Facilities management
-
Oversee the maintenance and smooth operation of Ella’s office, community hub, and supported accommodation.
-
Manage supplier and contractor relationships, including procurement, tendering, and ongoing performance monitoring.
-
Coordinate and oversee maintenance, repairs, and refurbishments across all properties, ensuring work is completed safely and to a high standard.
-
Maintain clear records of repairs, inspections, and contracts in the central facilities log.
-
Ensure the office and community hub are fully equipped, stocked, and operational, maintaining an organised and professional environment.
-
Ensure accurate stock records are maintained and inventories are completed across all sites.
Property inspections and maintenance
-
Conduct regular inspections of all Ella’s properties to identify and address maintenance and safety issues.
-
Manage the safehouse repairs and maintenance log, ensuring timely responses and communication with caseworkers and residents.
-
Carry out minor maintenance and repairs directly where appropriate (e.g. light bulbs, fixtures, storage organisation).
-
Liaise with landlords and external providers on significant property issues, ensuring clear communication and accountability.
Health, safety, and compliance
-
Act as the main point of contact for health and safety matters in the Operations Manager’s absence.
-
Ensure that all properties comply with statutory safety and maintenance requirements, including fire safety, gas, and electrical checks.
-
Support in maintaining and updating compliance documentation, certificates, and maintenance schedules.
-
Conduct regular health and safety audits and risk assessments, escalating issues to the Operations Manager as needed.
-
Lead or support fire drills, first aid provision, and emergency preparedness planning.
Systems and administration
-
Develop and maintain efficient systems for facilities management, including logs, checklists, and compliance trackers.
-
Support the Operations Manager in reviewing policies and procedures related to facilities, health and safety, and risk management.
-
Coordinate staff communications about ongoing facilities work or planned maintenance.
-
Oversee inventory management, purchasing, and deliveries for office and property supplies.
Team and organisational support
-
Contribute to creating a trauma-informed, safe, and welcoming environment across all Ella’s spaces.
-
Support the smooth running of events or community activities at the hub, ensuring facilities are ready and accessible.
-
Build strong working relationships with staff, residents, and suppliers to ensure responsive and effective facilities support.
Person specification
Essential
-
Excellent organisational and time management skills.
-
Keen eye for detail
-
Ability to put effective processes and procedures in place
-
Ability to manage multiple tasks effectively and work independently.
-
Strong communication skills, both written and verbal.
-
Basic understanding of health and safety requirements.
-
Comfortable liaising with contractors and overseeing on-site work.
-
Willingness to travel locally between Ella’s office and safe homes.
-
A proactive and practical approach to problem-solving.
Desirable
-
Experience in facilities or property management.
-
Experience working with suppliers and contractors.
-
Familiarity with trauma-informed environments or working in the charity sector.
-
Basic maintenance skills (e.g., DIY tasks).
More about Ella’s
Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free.
Here is a summary of our main activities:
-
We run six safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently.
-
We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us.
-
We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated.
Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.
Ella’s is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks. Having a criminal record will not automatically exclude applicants.
We encourage candidates to get in touch with us if you have any questions or are thinking about whether you might be right for the job. Please email us if you would like to set up a quick call.
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.
The client requests no contact from agencies or media sales.
Application Closing Date: 16 January 2026
Location: Remote or hybrid working within the UK; individuals will be required to attend episodic in-person office days in London as needed and prescribed by the organisation. This role requires applicants to be able to show that they have the right to work in the UK.
Term: full time - 35 hours a week
Organisation: Global Greengrants Fund UK
Salary: Salaries at Global Greengrants Fund UK (GGF UK) are dependent on applicable salary scales, internal pay policies including equity considerations and budget. Due to the ways in which salary negotiations perpetuate existing structural inequities, GGF UK has moved away from salary negotiation processes for any candidate. Our best offer for this position is £42,000 per annum.
Benefits: We have improved our benefits package and we now offer 10% employer’s pension contribution, remote and flexible remote working, generous family and sick leave, employee assistance programme, health and life insurances, 28 days annual leave plus all UK bank holidays.
About Global Greengrants Fund:
Global Greengrants Fund (GGF) supports grassroots activists and civil society organisations around the world working to address environmental and social justice in over 160 countries.GGF applies a participatory and decentralised model in making grants to grassroots groups through regional and thematic boards of advisors, global partner networks and independent funds, to support grassroots environmental and social justice action.
Global Greengrants Fund comprises two organisations located in the USA, Global Greengrants Fund Inc (established in 1993), and Global Greengrants Fund UK (established in 2012). The two organisations work closely together with a shared grantmaking programme and strategic collaboration at the senior leadership level. GGF UK consists of thirteen staff members working on fundraising and influencing philanthropy; finance; communications; and operations, with all of these functions operating autonomously but in close collaboration with their US counterpart functions.
In 2025, Global Greengrants Fund is amid a strategic journey in which we collectively centre our values, including diversity, equity and inclusion, and organisational care in our work, and to rediscover our identity and potential after 30+ years of work. We have experienced tremendous growth over the past two years and we are thoughtfully, yet rapidly, growing our annual grantmaking, our philanthropic advocacy, and our global partnerships and collaborations to new levels. This includes creating a globally networked learning organisation and transforming our organisational culture to be more collaborative and self-steering – we call this our transformational journey. The Senior Finance and Operations Administrator needs to understand the challenges and opportunities that come with these transformations and can remain flexible, steady, and adaptable.
The Role
The Senior Finance and Operations Administrator is a critical, multi-functional role supporting the financial, operational and administrative systems of GGF UK. The role will report to the Head of Finance with a dotted line to the Operations Manager on all operational tasks.
Acting as a key liaison between grants management, operations and finance, this role requires taking ownership of specific financial processes – particularly those intersecting with grants payments, forex providers and internal systems. The ability to clarify issues and relay technical information across functions will be essential and hence demand high attention to detail, initiative, and the ability to navigate and communicate complex financial and grant-related processes to non-financial colleagues.
Coordinating closely with the Director of Finance and Operations, the postholder will provide proactive administrative support including diary management.
The candidate profile.
The successful applicant will have significant relevant experience in a similar role in a charitable, environmental, development, social justice, feminist, gender, human rights organisation, and/or grant-making organisation. They demonstrate knowledge and experience in charity/nonprofit grant accounting/financial issues and dealing with both financial and grant information and processes, understand accounting principles, and have knowledge of accounting, and grantmaking processes. They have experience of using banking services and payment experiences (including international payments). They demonstrate excellent administrative and organisational skills, and the ability to ensure the accuracy of work and demonstrate precise attention to detail. They will have the skills to give, receive, and work with feedback constructively. They also thrive in a virtual environment, motivated to take on challenges and collaboratively find innovative and creative solutions. Multiple language skills would be ideal, while English fluency is a must.
The right candidate will understand Global Greengrants Fund’s core values and be committed to the guiding principles and mission of Global Greengrants Fund and ensure they uphold them in the way they take up the responsibilities of the role. They will value transparency and accountability, demonstrating strong critical thinking, strategic risk management, and the ability to influence and resolve differences across boundaries. With a high degree of self-awareness and insight, the candidate will excel in building strong interpersonal relationships, both within and outside the organisation, and possess outstanding communication and collaboration skills.
How to apply:
Applications need to be submitted through GGF UK’s job platform by 16 January 2026 date at 23:00 GMT. To apply via the job platform and to see the detailed Job Description, please click on the 'Apply' button and you will be redirected to our recruitment platform. You will be required to complete a set of screening questions and upload a current CV. You will need to submit these in English. If you’re intrigued by this position but feel like you don’t fit the profile precisely, please still apply.
We thank all those who apply, but only shortlisted candidates will be contacted.
Global Greengrants Fund UK is an equal opportunities employer. We strongly encourage applicants from all backgrounds and walks of life. We believe that diversity and inclusion among our team is critical to our success. We seek to recruit, develop and retain the most talented people from a diverse candidate pool and welcome applications from all qualified candidates. We do not discriminate on the basis of race, colour, religion, ethnicity, gender, disability, sexual orientation or gender identity.
The client requests no contact from agencies or media sales.
In Spring 2028, the National Gallery will launch a new, public-facing Research Centre to facilitate and showcase our world-leading research in the history and science of painting. This will be a complex space sitting at the intersection of multiple valued research stakeholders both within and beyond the Gallery, including the Gallery’s own wide array of research-active staff, our Artists-in-Residence, specialist users of our extensive Library & Archive collections, and a research-engaged general public attending events and consulting materials.
We are now recruiting for a new role, a Research Centre Manager, to support in the creative planning and daily delivery of an exceptional experience at the Research Centre. The role-holder will provide vital clarity and consistency in the day-to-day running of this multifaceted space to ensure a smoothly functioning whole. This includes coordinating all aspects of the Research Centre operations, managing staff, ensuring compliance with regulations, and maintaining the Research Centre facilities and administration. They will also think creatively about the Centre’s different spaces and, alongside Gallery colleagues, will help produce exciting research programming.
An ideal candidate will have experience in a comparable multifaceted role, and will bring to the Gallery strong leadership, excellent communication, creative programming, innovative problem-solving, and strong organisational skills to manage both day-to-day operations and strategic planning for the Centre.
This is a full time, permanent position and requires on-site working 5 days per week.
Applications closing date is 2nd January at 23:30hrs.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About us
REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.
REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.
With an exciting strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector Volunteer Recruitment Officer to help us deliver on our mission and vision.
REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously and grow in the role, but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.
The Role
The Volunteer Recruitment Officer role is critical to the charity's long-term sustainability and is pivotal in ensuring our branches have the volunteers and guidance they need to support our clients going forward.
This is both an internal and external-facing role, focused on recruiting volunteers and developing initiatives that will streamline how we recruit and welcome new volunteers into our network of branches.
We are seeking an experienced volunteering officer, who has a strong background in both volunteer recruitment and project delivery. Experience in being part of a team going through a change programme involving volunteers is advantageous. You will thrive in a busy environment, have excellent people skills and have a positive ‘can-do’ attitude.
As a small charity, the role will require balancing practical tasks with project delivery and innovation. Building on the strategy that has already been prepared for you, you will work closely with our Volunteer Administration Officer and our Operations Manager to help REMAP support our branches across the UK.
About You
We want you to bring relevant experience, passion, dedication, creativity, and flair to our work.
To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands.
You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.
Additional information about the role
Place of work: Fully remote, with occasional 1/2 nights away for year-round events.
Working Hours: 22 hrs (pattern to be discussed)
Salary: 13,400 - £15,000 (actual salary), dependent on experience
Holiday entitlement: Begins at 25 days per annum (pro-rata), in addition to public holidays.
Application Instructions
To apply, please send your CV and a separate cover letter of no more than two A4 sides, setting out how you meet the job description and personal specification.
We are a Disabled Confident employee.
Candidates who fail to follow the instructions will automatically be screened out of the selection process.
Closing date for Applications: 12th January 2026.
Interviews: Interviews for the role will be held on the week commencing 19th January 2026.
If you would like further information about the role, or have any questions, please contact Kelly, Operations Manager via the contact us information on the REMAP website.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
The client requests no contact from agencies or media sales.
The Opportunity:
As Operations and Impact Manager, you will provide the operational stability and strategic insight that enables our team to fight for equality for young migrants. By ensuring strong systems, financial health, and data-driven impact evaluation, you will help us deliver campaigns, advocacy, and support that change lives. Your work will empower We Belong to grow sustainably, remain accountable, and amplify the voices of young migrants across the UK.
Key Responsibilities:
·Lead organisational systems and operations to ensure smooth, efficient processes across finance, compliance, and team workflows.
·Drive impact and learning frameworks, embedding data-driven insights into strategy and reporting.
·Manage cross-team projects and fundraising pipelines, supporting timely delivery of proposals and reports.
·Support governance and strategic planning, preparing board papers and ensuring compliance.
·Line manage communications, ensuring campaigns and content reflect We Belong’s mission and values.
The client requests no contact from agencies or media sales.
The Support Officer’s key objective is to enable Mermaids to deliver exceptional, high-quality services by providing effective operational, administrative and coordination support. Working closely with the Operations Manager and across the Communities, Youth, Support Line and Training teams, the role will ensure smooth day-to-day operations, strong communication, accurate systems and consistent quality standards. By increasing organisational capacity and supporting continuous improvement, the Support Officer will allow frontline teams to focus on what matters most; delivering positive impact for the people and communities we serve.
Supporting trans, non-binary and gender-diverse children, young people and their families since 1995
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
GrowTH is a non-denominational Christian charity, which works in partnership with evangelical churches from a variety of backgrounds within the London Borough of Tower Hamlets.
GrowTH seeks to share God’s love with its homeless neighbours in word and deed. So, alongside receiving practical care and help, all GrowTH guests have the opportunity to hear the good news of Jesus and to explore the Christian faith, if they wish.
GrowTH, has four main projects that make up the charity’s activities. They are as follows:
- Night Shelter: provides volunteer-run winter shelter in Tower Hamlets from October to April each year. Homeless men and women are referred to GrowTH by local homeless agencies. Once accepted into the shelter, guests receive a warm welcome, a hot evening meal, a safe bed for the night, and breakfast in the morning. The resettlement support there provides every guest in the shelter with one-to-one support from GrowTH’s two Advocate Workers to help them move out of homelessness, with the aim of resettling them into stable accommodation. We accommodate up to 15 Guests in the Shelter each night, and typically shelter around 150 Guests each season.
- Housing: provides medium term (twelve-eighteen month) affordable move-on homes locally for some who have stayed in the shelter, or are referred in from other sources, in order to help them transition towards independence. Each Resident is provided with bespoke support towards their support needs by our Housing team. We currently have 31 residents across 12 flats.
- Day Centre: provides a safe space for guests to meet with the staff team for advocacy and support meetings. There will also be space for shelter guests to relax and ample opportunities for both staff and volunteer-led evangelistic events, as well as prayer ministry.
- Lazarus House: a community house project for male residents. The house provides an opportunity for men seeking a fresh start to confront deep rooted issues impacting their lives, within a safe, loving, disciplined and family environment. This is a key partnership with the local churches in which they provide discipleship for the Residents as well as fellowship, and GrowTH provide the practical support and housing.
KEY RESPONSIBILITIES
Providing day-to-day oversight and support to GrowTH’s various frontline projects
- Provide oversight of logistics for GrowTH’s projects; ensuring smooth daily operations
- Oversee the provision of one-to-one support to Residents and Guests
- Manage referrals into the projects, and oversee move-on options for Residents and Guests
- Oversee good maintenance of properties and facilities, ensuring compliance with safety checks and other requirements
- Provide oversight for the development and implementation of new frontline projects
Providing strategic support for GrowTH across its projects, and the wider organisation
- Oversee and regularly review the viability of GrowTH’s various projects
- Ensure sufficient policies and procedures are in place for the projects to comply with relevant legislation and guidelines
- Assist the Director with planning and strategic matters
Providing support to the wider GrowTH team
- Support and line manage frontline staff in the Day Centre, Shelter, and Housing and Lazarus House projects.
DETAILED RESPONSIBILITIES
Provide oversight of logistics for GrowTH’s projects; ensuring smooth daily operations
- Ensure the smooth running of the Shelter, Housing, Lazarus House and Day Centre operations.
- Oversee staff in making day-to-day decisions with regards to the support and casework given to Residents or Guests.
- Oversee the day-to-day logistics of the projects, and addressing any logistical challenges that arise.
- Resolve complaints and concerns raised by guests, residents, or staff effectively.
Oversee the provision of one-to-one support to Residents and Guests
- Along with other team members, provide support to Residents and Guests around their bespoke support needs – tenancy sustainment, finances, employment, health, and life skills, etc.
- Support frontline staff in the delivery of this support to Residents and Guests; assisting with suggestions or providing clear direction in their casework.
- Assist Residents and Guests in accessing support provided by other organisations or services.
- Oversee the provision of groups, activities, courses, or events to upskill Residents and Guests.
Manage referrals into the projects, and oversee move-on options for Residents and Guests
- Oversee the referral process, and the individual referrals that come into the Shelter and Housing and Lazarus House.
- Where required, assess prospective Residents or Guests for their suitability, and be able to clearly explain the individual projects and their criteria.
- Ensure that Residents and Guests are well prepared for their move ons from GrowTH’s projects, and oversee the presentation of move on options to each individual.
- Assisting frontline staff in the securing of onwards accommodation for Residents and Guests, which may include building strong connections with other providers, and researching new options.
Oversee good maintenance of properties and facilities, ensuring compliance with safety checks and other requirements
- Ensure that the decoration, fittings, and furnishings throughout the Housing project, Lazarus House and Day Centre are of good quality, checked regularly, and replaced when required. And that all GrowTH’s projects are clean, welcoming, and functional.
- Liaise with the landlord, contractors, or other relevant parties regarding repair works.
- Ensure that routine fire safety checks are undertaken in all of GrowTH’s properties, and that gas and electric safety certificates are obtained. Ensuring compliance will all relevant health and safety legislation.
Provide oversight for the development and implementation of new frontline projects
- Provide ongoing operational oversight for Lazarus House, supporting staff and ensuring high quality care and support for the Residents.
- Identify and assess opportunities for future projects that will enhance GrowTH’s mission, working with the Director to develop any new initiatives, should opportunities arise.
- Lead the setup and successful launch of any new frontline initiatives or projects, in alignment with GrowTH’s vision and values.
Oversee and regularly review the viability of GrowTH’s various projects
- Perform and lead regular reviews of each of GrowTH’s projects, to ensure that they are performing well compared to their pre-agreed targets and KPIs.
- Ensure that rental income is maximised, and apply for grants for specific needs if required.
- Track and report on the expenditure of the various projects.
Ensure sufficient policies and procedures are in place for the projects to comply with relevant legislation and guidelines
- Write and regularly update policies and procedures for the Housing, Shelter, Day Centre, and Lazarus House; in accordance with an changes in legislations, guidelines, or best practice.
- Ensure that staff are aware of the policies, well-trained, and follow these policies effectively.
Assist the Director with planning and strategic matters
- Review the Shelter, Housing, Lazarus House and Day Centre projects to identify areas for improvement.
- Meet with Director, Management team, and Trustees to plan the future of the projects.
- Meet with other organisations to learn and implement best practices.
- Assist the Director in organising and executing larger events and initiatives for the charity.
Support and line manage frontline staff in the Day Centre, Shelter, and Housing projects
- Provide line management to the frontline staff (currently Housing Workers, Advocate Workers, and Shelter Coordinator); including regular supervision, and appraisals.
- Supporting frontline staff in their roles; ensuring they have the training and resources that are required.
- Help to foster a supportive and collaborative team culture.
The client requests no contact from agencies or media sales.