Programme delivery coordinator jobs in East of england
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Job description
This is an exciting opportunity to work at the heart of the Associate Programme in the core team of On Purpose London, an international social enterprise dedicated to developing leaders for transformative change. The Programme and Recruitment Coordinator will play a key role in ensuring the programme runs smoothly and that the participants, our Associates, have a great experience.
Person profile
We are seeking an organised self-starter who can bring great organisational skills to the recruitment of participants, and programme delivery of our well-known cohort-based learning programme. You will work closely with our current On Purpose Associates and the L+D Programme team to deliver an outstanding learning & development programme that supports our Associates to transition into critical roles in systemic change.
About On Purpose
We develop leaders who will help transform our economy – putting purpose before profit to create a system that is equitable and regenerative. Working here puts you at the heart of an inspirational mix of people and organisations working to create positive change. You will create impact by shaping leaders who will have a transformative effect on the economy, and help curate a curriculum of learning and development opportunities.
Our Associate Programme celebrated its fifteenth year in 2025. Running twice a year, the year-long programme works with a select group of high-potential career changers from a range of professional backgrounds, matching them to work with purpose-led organisations, and supporting them through inspiring learning and development.
About the role
The role of Programme and Recruitment Coordinator sits at the heart of delivering our flagship Associate Programme. You’ll accompany individuals through the journey from candidates to Associates, support their onboarding and matching to placements, hold the logistics for their regular afternoon training sessions and project manage key milestones in the Programme such as the residential.
This role will work with our London and international core team and current Associates. You will be managed by the Co-Lead of On Purpose London, Head of Programme & Organisational Development, and work closely with the Programme Delivery Manager and Co-Lead, Head of Business Development & Community on specific workstreams.
In this role, you will:
Ensure Associates have an excellent experience throughout their time at On Purpose
- Support the delivery of Associate training sessions, which requires being physically present every Friday afternoon in central London to coordinate the session logistics, acting as venue and trainer liaison.
- Lead on communications with Associates, including acting as the first point of contact on many areas of the Programme
- Lead on the logistics of a range of in-person and online events, including induction, residentials and end of year celebration events
- Support the Programme Delivery Manager in other aspects of Programme delivery, including maintaining a library of learning resources, weekly communication with Associates and other ad hoc tasks.
Manage the logistics of the recruitment selection process for the Associate Programme
- Manage queries from candidates during the recruitment process
- Project manage review of Associate programme applications using AI and human application scoring systems, and participate in application scoring alongside the wider team
- Coordinate interview slots and lead on communications with interviewees
- Coordinate interviewers, leading on recruiting and communicating with interviewers, and coordinate the logistics of interviewing days
- Coordinate process for giving feedback to unsuccessful candidates and issuing offers
Manage onboarding process for the Associate Programme
- Lead on end to end communications with new Associates from issuing offer letters through onboarding checks and providing timely information about starting the programme
- Provide administrative support for our placement matching process, coordinating with the Head of Business Development and Marketing & Communications Manager to prepare materials, and run logistics of the process.
- Manage internal processes for onboarding new Associates including set up on tech systems, gathering information to add people to payroll and confirming right to work, and liaising with placement organisation’s HR teams as needed.
Support the smooth running of the organisation administratively
- Provide administrative support around finance and HR, including processing and generating invoices, and on-boarding new team members
- Manage office-related activities including liaising with the landlords of our serviced offices, ordering supplies, managing post etc
- Manage the two general email mailboxes and respond to inquiries
- Onboard new Mentors, Coaches and Partners to our community and help keep our CRM system up to date
Support organisational improvement initiatives
- Support On Purpose’s impact management practice, including collecting and maintaining data and feedback
- Support On Purpose to develop our community, including sending communications to partners and supporting community events
- Support On Purpose to expand our outreach to placement organisations, e.g. by identifying and communicating with potential organisations.
Like all members of the On Purpose London team, you will have the opportunity to contribute to wider strategic initiatives, and work in collaboration with On Purpose team members internationally. We value inclusivity and people at all stages of their career and length of service at On Purpose are asked their opinions and encouraged to share ideas.
About you
Skills
- Strong organisational skills, with ability to keep multiple workstreams on track and manage priorities across diverse stakeholders
- Self-starter who develops ownership of the work they do whilst working collaboratively with colleagues
- Practical problem solver with a pragmatic approach and an eye for detail
- Flexible approach, with ability to adjust plans to emerging demands
- Excellent verbal and written communicator
- Competent IT user, able to learn new systems quickly and open to utilising AI and exploring automation of administrative tasks
- Stakeholder management, with the ability to build strong relationships and connections within and beyond On Purpose’s community
- A strong sense of purpose, integrity and alignment with the On Purpose vision and values
- Genuine passion for social and environmental impact, using business for good and the mission of On Purpose
Desirable Experience
- Coordinating programmes, events, or projects
- Providing administrative support (finance, HR, scheduling)
- Delivering good candidate or customer experience
- Experience in recruitment or HR administration (e.g. candidate communication, onboarding)
- Experience in a non-profit, training, or purpose-driven organisation
- Experience in an office-based professional environment, including using IT systems (e.g. a CRM, Gsuite/Office)
Desirable Qualifications
- Degree or equivalent experience
- HR, project management, or event coordination training/certification
We are a community that welcomes diversity in all forms, from a wide variety of professional and personal backgrounds. We encourage applications from anyone who’s passionate about purpose-led work.
Unfortunately we are unable to provide visa sponsorship for this role, all applicants must have the right to work in the UK.
Working arrangements
This is a 5 day/week permanent office based role. On Purpose currently operates a hybrid working model with two regular office days a week at our office in Euston (Tuesdays and Fridays). There is occasional evening working and travel required, both in the UK and to Paris.
Benefits
We care about everyone we work with and therefore have high aspirations for what we’ll each get out of working at On Purpose. We want our time working together to be challenging and rewarding as well as fun and enjoyable. Benefits include:
- The chance to work at a genuinely purpose-first organisation.
- A trusting, collaborative and flexible work environment
- A 25 day holiday allowance (pro-rata), plus UK bank holidays and your birthday. We usually have the days between Christmas and New Year gifted in addition to our holiday allocation.
- Employer pension scheme
- Excellent learning and development opportunities. Access to our Associate Programme’s training sessions every Friday and a £750/year learning budget.
- Volunteering time during work hours - up to 4 hours a month
- Enhanced parental leave and pay (non-contractual, current organisational policies)
- Climate perks - up to 1 extra day holiday / year if travelling somewhere by train, ferry, or other low-carbon options instead of flying.
- Networking opportunities - by joining the On Purpose, you will have access to a community of 4000+ purpose-driven, like-minded people.
On Purpose is a verified People and Planet First social enterprise, a member of Social Enterprise UK and a London Living Wage employer. We are based at a global social impact co-working community Impact Hub Euston in London and also have an office in Paris.
Applications
To apply, click the link to submit your CV + a supporting statement (up to 750 words). Your supporting statement is an important part of your application and we’d love to hear:
- Why you’re interested in this role supporting recruitment and delivery for the Associate programme at On Purpose
- About you - Introduce yourself and describe how your skills are suited to delivering the role. Share how you've previously used these skills to achieve a positive outcome, and mention any ways in which you bring desirable skills or experience or strengths you would bring to the team.
We reserve the right to close the vacancy early if we find the right candidate ahead of the advertised closing date. We encourage interested applicants to apply early to ensure their applications are considered.
Important dates:
- Deadline for applications: Wednesday 26th August 2026
- Interviews: If successful, you will be invited to interview on 1st or 2nd September 2026
- Target start date: 28th September 2026
The client requests no contact from agencies or media sales.
Job Title: Operations and Partnerships Coordinator
Hours: 35 per week (full time)
Location: London based, home working with regular travel across London
Contract: Fixed term (until 31 March 2027)
Salary: £40,535 inclusive of London Weighting (£36,192 national salary)
About us
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.
About the Faith & Community Development Team
The Faith & Community Development Team supports and strengthens community and faith-based responses to homelessness across England through its national network, partnerships, training, research, funding support and quality improvement work. The team supports organisations to deliver safer, more effective and sustainable services, including shelters, day services, outreach and community hubs.
About you
We are seeking a highly organised and proactive person. You will have good knowledge of homelessness policy and practice, strong written and spoken communication skills, including report writing, and the ability to collate and present quantitative and qualitative information. You will have excellent digital and IT skills, including Microsoft 365, Excel and Word, with the ability to adopt and apply AI-enabled productivity tools (e.g. Microsoft Copilot or equivalent) to improve ways of working.
You will also be confident in building relationships and working in partnership with shelters, day services, churches, community projects, funders, and other stakeholders.
About the role
The successful candidate will provide essential operational, administrative and coordination support to the Faith and Community Development Team, working closely with the London Partnerships and Development Lead. They will support smooth service delivery, stakeholder engagement, internal communications, meetings and events, reporting processes, and will act as partnership manager for a small number of projects across London.
Benefits
- 29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time.
- After 3 years of service you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time.
- We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10am to 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager.
- As this role is offered as home working, we will provide some financial support to get you set up with appropriate equipment.
- We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support.
- We offer a cycle-to-work scheme.
How to apply
If this sounds like the opportunity for you, please read the attached job description and fill out the application form (accessed by clicking 'Apply'), describing your capabilities for each of the numbered points in the person specification. Please note that we do not accept CVs.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you believe everyone deserves the opportunity to learn, grow, and rebuild their future?
We’re looking for a compassionate Learning & Skills Coordinator to join our grassroots charity in Greenwich, South East London where you can play a vital role in helping people experiencing homelessness develop confidence, gain new skills, and access opportunities through education, training and employment.
The Learning and Skills Coordinator will lead the development and delivery of clear, structured pathways into education, training, volunteering, work placements and employment for guests accessing GHP services. The role will work directly with guests to identify aspirations, remove barriers, and support progression into meaningful opportunities that enhance wellbeing, independence and long‑term stability.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about creating positive opportunities for children and young people? Do you enjoy organising activities, building partnerships and helping families access the support they need?
Refugee Action Kingston (RAK) is seeking a dedicated and highly organised Youth Activities and Enrichment Coordinator to join our award-winning Bright Futures Children and Young People's Programme.
In this rewarding role, you will plan and coordinate engaging and inclusive educational, recreational and enrichment activities that help refugee and asylum-seeking children and young people build confidence, develop skills, improve wellbeing and feel connected to their local community.
Location: We have offices in Kingston Upon Thames, greater London.
Hours: 14 hours per week – 2 days a week* (including paid half-hour lunch break).
Salary: £12,740 (FTE £31,850) for 2 years.
Leave: 26 days per annum Pro Rata plus bank holidays.
Starting Date October 2026.
Responsible to Head of Services/Family Support and Supplementary School Manager.
*The peak activity periods for this role happen during school half-terms, which means extra hours will be required during these times. In return, we offer full flexibility with Time Off in Lieu (TOIL), allowing you to reclaim your time outside of busy half-term periods. Afterschool club is currently on Wednesdays and you will be expected to attend in person until 6pm.
Purpose of the Role
The Youth Activities and Enrichment Coordinator will play a key role in planning, coordinating, delivering and monitoring educational, recreational and enrichment activities as part of our award-winning Bright Futures Children’s and Young People’s Programme. Working closely with the Head of Services/Family Support and Supplementary School Manager, Primary Teacher, external partners and volunteers, the post holder will ensure the provision of engaging, inclusive and memorable opportunities. In addition, they will support the delivery of RAK Bright Futures After School Club and Supplementary School and contribute to education-related casework for children and young people and monitoring and evaluation of all above activity.
All staff are expected to adhere to the Equal Opportunities Policy of RAK at all times.
Refugee Action Kingston (RAK) is a well-established charity dedicated to supporting refugees and people seeking asylum from anywhere in the world who find themselves in the Royal Borough of Kingston and neighbouring boroughs. Since its foundation in 1991, RAK has been the main provider of direct services to refugees and people seeking asylum as well as promoting refugee rights.
RAK aims to support refugees through the process from their initial reception in the borough through to final integration into the local community in order to enable them to live a fulfilling life and become accepted and active participants in our local communities. We achieve this by accomplishing a variety of outcomes for refugee and asylum-seeking families through delivering a holistic service including advice, information, counselling, education, training, and assistance to access mainstream services and employment opportunities to help them rebuild their lives.
What we can offer you
· Work in a highly respected organisation punching above its weight – providing quality support to around 1300 individuals and families a year.
· A friendly and supportive environment, with an experienced team of professional teachers, counsellors, solicitors and advisers working to quality standards.
· Flexible working.
· A committed community in South West London that supports RAK through volunteering, sharing information about our work, and donations.
· Generous annual leave.
· Paid 30 minute lunch break if working 6 or more hours per day.
Our values
- Empathy: we put ourselves in the shoes of those we work with.
- Enterprise: we are innovative and resourceful in our approach to supporting refugees and people seeking asylum.
- Empowerment: we strive to empower our clients, helping them achieve their aspirations.
Key Responsibilities
- Research, plan and coordinate holiday activities, trips and workshops that promote learning, wellbeing, community engagement and social inclusion.
- Develop and maintain relationships with activity providers, venues, schools, community organisations, cultural institutions and other partners to secure and coordinate activities, trips and enrichment opportunities.
- Manage invitations and registrations. Communicate with families regarding activities, permissions, travel arrangements and other relevant information.
- Organise the provision of lunches and refreshments through partnerships with local organisations and suppliers. Ensuring compliance with relevant food hygiene standards.
- Track project expenditure, process invoices, reconcile activity-related expenses, and maintain accurate budget records.
- Maintain records of attendance and activities. Administer questionnaires to monitor outcomes and obtain feedback to support evaluation and project reporting requirements.
- Take photos and prepare short commentary for social media whilst prioritising online safety of children and young people and ensuring all necessary permissions are in place.
- Deal sensitively with children, young people and families, identifying needs and making referrals to appropriate RAK services, external organisations and community opportunities.
- Keep up to date with local community activities and services and ensure youth activities notice boards are regularly updated.
- Promote the welfare and safety of children and young people at all times.
- Adhere to RAK’s safeguarding policies and procedures.
- Conduct appropriate risk assessments and ensure health and safety requirements are met for activities and trips.
- Ensure compliance with data protection and confidentiality requirements.
Support Duties
- Support the delivery of RAK’s After School Club and Supplementary School programmes.
- Provide support to the Head of Services/ Family Support and Supplementary School Manager and Primary Teacher with education-related enquiries and casework.
- Support and work alongside volunteers involved in the delivery of Bright Futures.
- Ensure client details and case records are accurate, confidential and recorded on the RAK database and other relevant platforms.
Other duties and shared responsibilities
- Attend team meetings, training and other activities required to support the successful delivery of the programme.
- Represent RAK professionally with partners, stakeholders and the wider community.
- Undertake any other duties reasonably required by the Head of Services/Family Support and Supplementary School Manager that are consistent with the nature of the role.
- Undertake other duties such as implementing cleanliness procedures, and assisting in fire practices.
- Implement Refugee Action Kingston’s Equal Opportunities, Confidentiality, Health and Safety and other policies in all areas of work.
Please note the duties outlined in this Job Description may be reviewed and amended from time to time.
Person specification
- Experience of organising activity and enrichment programmes and events for children and young people.
- Experience of working with children and young people at risk of violence or exploitation.
- Experience of managing administrative processes and maintaining accurate records.
- Experience of monitoring budgets and handling financial administration.
- Experience of working with volunteers.
- Digital proficiency – experience of working with database systems, Microsoft 365, Canva.
- Understanding of equality, diversity and inclusion.
- Strong communication and interpersonal skills.
- Ability to work effectively both independently and as part of a team.
- Ability to build positive relationships with children, young people, families and partner organisations.
- Ability and willingness to work flexibly.
- Available to work during school half term holidays.
- A commitment to the aims and objectives of Refugee Action Kingston and an understanding of the challenges faced by people seeking asylum and refugees in the UK.
Desirable criteria
- Spoken competency in one or more key client language groups.
- Lived or learned experience of the challenges faced by children and young people affected by displacement, disruption to education, youth violence or exploitation.
Our workplace
We want RAK to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thought. Our values are clearly set out in our strategy RAK Strategy 2023-28 which is available on our website.
RAK is an equal opportunities employer. We are committed to recruiting staff, trustees and volunteers who reflect the communities we serve and the wider community of London where we live and work. We particularly welcome applications from people: from Black, Asian and other minority-ethnic communities; refugee and migrant backgrounds; LGBTQ+ communities; with disabilities; and neurodiverse communities.
Asking for adjustments - RAK is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making changes for neurodiverse people, people with disabilities or long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.
RAK is obliged to comply with the Asylum and Immigration Act (1996), and this requires certain documents to be presented by candidates before an offer of employment can be made. If you are invited to interview, we will ask you to bring these documents with you. For jobs which involve, for example, working with, or having access to children and/or vulnerable adults and their records, we will require an Enhanced Disclosure from the Disclosure and Barring Service (DBS) and need to have information from you regarding any previous, existing, or pending convictions or cautions. This will form part of the recruitment process if you are successful after interview.
Interviews will take place w/c 21 September 2026.
Refugee Action Kingston exists to enable refugees and people who seek asylum to succeed as integrated members of the local community


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Programme & Events Coordinator
Reports to: Associate Director of Business & Operations
Salary: £28,000 - £31,500 (dependant on experience)
Location: Primarily home-based with hybrid working – however, must be willing and able to travel, representing the charities as and when required. Attending meetings and events nationally and internationally.
The Role
Arrhythmia Alliance and its two sister charities (AF Association and STARS – Syncope Trust) is one of the world's leading heart rhythm charities, delivering internationally recognised educational programmes, medical conferences, awareness campaigns patient educational events, awareness programmes and exhibiting at congresses to promote and deliver our work.
Working alongside and reporting to the HRC Manager, you will coordinate the planning and delivery of healthcare professional conferences, patient education events, our programmes, awareness campaigns and digital programmes across the UK and internationally.
You will provide day-to-day project coordination and administrative support to ensure programmes and events are delivered efficiently and to a high standard.
Event & Programme Coordination
- Coordinate the planning and delivery of conferences, meetings, webinars, exhibitions and events.
- Support the HRC Manager with the day-to-day coordination of multiple projects and event timelines.
· Coordinate venue bookings, accommodation, travel, catering, audio-visual requirements, faculty invites, registration and event logistics.
· Maintain project plans, action trackers and planning documentation.
· Prepare delegate materials, speaker information and event resources.
· Liaise with internal teams to ensure all event requirements are completed within agreed timescales.
· Monitor deadlines and escalate any risks or issues to the HRC Manager.
· Coordinate exhibitor and sponsor logistics, ensuring all requirements are delivered.
· Coordinate event registration, working with the Communications team to launch registration and manage delegate bookings, reporting registration progress to the HRC Manager.
· Coordinate the collection of faculty presentations and supporting materials prior to events.
· Coordinate event compliance requirements, including CPD accreditation; MedTech compliance; country specific accreditation; promotional approvals, and other regulatory requirements, ensuring all deadlines and standards are met.
· Excellent attention to detail with the ability to manage multiple deadlines while maintaining accuracy.
Coordination & Communication
- Act as a day-to-day coordination contact for faculty, venues, suppliers and delegates, referring decisions and complex queries to the HRC Manager as appropriate.
- Coordinate communications between internal departments, suppliers and external contacts.
- Arrange planning meetings, circulate agendas and record actions where required.
- Ensure information is shared accurately and promptly with everyone involved in each project.
Event Delivery
- Support the on-site delivery of conferences, meetings programmes and events.
- Coordinate registration, delegate enquiries and faculty requirements.
- Assist with the smooth running of live, hybrid and virtual events.
- Resolve routine operational issues during events, escalating where necessary.
- Coordinate post-event evaluations, feedback collection and reporting to support continuous improvement.
· Work closely with the Communications team to support the timely promotion of events and ensure all promotional materials comply with Organisational and regulatory requirements.
Essential Experience
· 3–5 years' experience delivering conferences or large-scale events
· Experience managing multiple projects
· Excellent project planning and organisational skills
· Outstanding communication and stakeholder management
· Advanced Microsoft Office skills
· Experience supporting event marketing
· Full UK driving licence and access to a reliable vehicle
· Current valid passport
· Willingness to travel throughout the UK and internationally
· Experience coordinating delegate registration and event management systems
· Experience coordinating exhibitor and/or sponsor requirements for conferences or events
· Experience of working in a non-profit/charity
Working Pattern
This is a full-time position with the working week consisting of Monday to Thursday 9.00am–5.30pm with 1 hour lunch break, and Friday 9.00am-5.00pm with
30-minute lunch break.
Due to the nature of the role, flexibility is essential. The successful candidate will be expected to work occasionally outside normal office hours to support conferences, meetings, educational programmes and charity events. This will include occasional early mornings, evenings, weekends, overnight stays and international travel. Flexibility is a key requirement of this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Frazzled is a mental health and wellbeing charity founded by Ruby Wax OBE. We provide free, facilitated peer support meetings for people feeling overwhelmed by the stresses of modern life.
Our online and face-to-face meetings offer a safe, confidential and non-judgemental space where people can share openly, listen to others and feel heard. Everything we do is underpinned by high-quality volunteer facilitation, thoughtful training and a supportive community.
As we continue to grow, we're looking for an organised, compassionate and proactive Programme Coordinator to help deliver and develop our programme of peer support meetings, while ensuring our volunteers feel confident, supported and connected.
Purpose of the role
The Programme Coordinator is responsible for the day-to-day coordination of Frazzled's online and face-to-face peer support programme.
Working closely with the Head of Programmes, you'll oversee Frazzled’s meeting schedules, recruit and support volunteer facilitators, coordinate training and onboarding, carry out regular observations and contribute to the continuous improvement of our programme. You'll play a key role in ensuring our services are delivered safely, consistently and in line with the Frazzled model.
This is a varied hands-on role that combines excellent organisation with relationship building, volunteer development and continuous improvement. You'll be equally comfortable organising complex schedules, supporting volunteers through challenging situations and contributing ideas that help our programmes continue to grow while staying true to what makes Frazzled unique.
Frazzled runs meetings from early morning until late evening, seven days a week. As a core part of this role involves observing and supporting facilitators as issues arise, some evening and weekend work will therefore be required as well as regular travel to our face-to-face sites across England.
We ask that you do not use AI to assist you in writing your application, as this role involves lots of written and verbal communication with stakeholders and we want to hear your authentic voice, rather than the same response multiple times.
Key Responsibilities
Programme Coordination
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Coordinate the delivery of Frazzled's programme of online and face-to-face peer support meetings.
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Manage facilitator schedules, ensuring meetings are appropriately staffed and volunteers are well supported.
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Respond to day-to-day operational issues and work with colleagues to resolve them effectively.
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Coordinate new or one-off themed meetings and support the ongoing development of existing programmes.
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Maintain accurate programme records, schedules and systems.
Volunteer Recruitment and Support
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Coordinate the recruitment and selection of volunteer facilitators.
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Manage volunteer onboarding, including DBS checks, induction, training administration and access to systems.
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Build positive relationships with volunteers, providing regular communication, encouragement and practical support.
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Coordinate volunteer meetings, communications and other opportunities for connection and development.
Training, Coaching and Quality Assurance
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Design, coordinate and deliver engaging facilitator training, refresher sessions and development workshops that bring the Frazzled model to life through discussion, reflection and practical learning.
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Carry out regular facilitator observations, both online and in person, providing thoughtful and constructive feedback.
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Support volunteers to develop their confidence, skills and understanding of the Frazzled model.
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Identify and respond appropriately to safeguarding, wellbeing or performance concerns, escalating where necessary.
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Help maintain the quality, consistency and integrity of all Frazzled meetings.
Programme Development
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Contribute to the ongoing development of Frazzled's programme, systems and volunteer experience.
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Review feedback, observations and programme data to identify opportunities for improvement.
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Help develop resources, guidance and processes that support volunteers and improve programme delivery.
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Help promote Frazzled sessions, both face to face and online.
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Contribute ideas for new initiatives, projects and ways of working as Frazzled continues to grow.
Team Contribution
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Work collaboratively with colleagues across the organisation to deliver high-quality programmes.
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Manage the volunteer and public inbox
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Support organisational projects and events where appropriate.
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Contribute positively to a small, flexible team, taking ownership of work and supporting others when needed.
Person Specification
Essential
We're looking for someone who has:
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Experience coordinating programmes, projects or services.
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Experience recruiting, supporting or managing volunteers, staff or facilitators.
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Experience delivering or coordinating training, workshops or learning activities.
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Exceptional organisational skills, with the ability to manage multiple priorities and competing deadlines.
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Strong interpersonal skills and the ability to build trusting relationships with a wide range of people.
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Confidence giving kind, constructive feedback and having sensitive conversations when needed.
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Good judgement, emotional intelligence and the ability to handle confidential information appropriately.
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Experience improving systems, processes or ways of working.
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Confidence using digital systems including Zoom, Google Workspace and online scheduling tools.
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A commitment to Frazzled's values and an understanding of the importance of peer support, inclusion and psychological safety.
Desirable
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Experience working within the charity, mental health or wellbeing sector.
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Experience coordinating or supporting volunteers.
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Experience facilitating groups or delivering training.
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Knowledge of safeguarding in a community or volunteer setting.
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Experience using data and feedback to improve services.
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Understanding of coaching, learning and development or reflective practice.
Please submit a CV and answer the questions attached to this job listing - we would recommend answers of no more than 200-300 words.
We ask that you attend at least one Frazzled meeting so you can see how our model works - we would welcome you attending and participating, rather than just observing the session to protect the space for other attendees.
We ask that you do not use AI to assist you in writing your application, as this role involves lots of written and verbal communication with stakeholders and we want to hear your authentic voice, rather than the same response multiple times. We look forward to hearing from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Employment Coordinator – London
Role Details
Job title: Employment Coordinator
Reports to: Client Services Manager - London
Location: London – hybrid working (2 days/week based in our dog friendly London office, with additional 1-2 days a week based in delivery locations in Croydon)
Salary: London- £29000 (Salary band:£29,000 - £32,000)
Hours: 37.5 hours per week
Contract: Fixed term contract to end of June 2027
Background
Breaking Barriers is a national charity dedicated to helping refugees and asylum seekers build new lives through employment. We work with individuals facing complex barriers to the labour market, providing tailored employment support and partnering with statutory, voluntary, and community organisations across the UK.
This role has been created to support the delivery of multiple employment projects in London. The postholder will work directly with asylum seekers and refugees across a range of community settings, including asylum contingency accommodation, and in Breaking Barriers offices, helping them access employment & integration support and connect with our services.
Overall Purpose
The Employment Coordinator will support the delivery of a Breaking Barriers employment projects in London by conducting outreach across community locations, co-delivering employability workshops, enrolling eligible participants into the programmes, providing information and guidance to the programme participants, and contributing to monitoring and reporting requirements.
In summary, this role will be responsible for:
· Conducting targeted outreach in community locations, including asylum contingency accommodation, to raise awareness of the service and engage potential participants.
· Enrolling participants into the employment project, ensuring accurate initial assessments and data capture.
· Co-delivering in-person and remote employability workshops and group sessions at both Breaking Barriers and partner venues
· Providing 1:1 information, advice, and guidance to the programme participants.
· Supporting monitoring and reporting activities to track client engagement and outcomes.
Key Responsibilities
We are a fast-paced charity that prides itself on its flexibility and responsiveness, so your responsibilities may change, develop, and grow in line with the needs of our services.
Outreach & Engagement
· Conduct regular outreach visits to community locations across London, including asylum contingency accommodation, libraries, community centres, and partner venues.
· Build and maintain positive relationships with accommodation providers, community organisations, and referral partners to promote the service and identify potential participants.
· Provide clear, accessible information about the programme to individuals from diverse backgrounds and with varying levels of English.
· Represent Breaking Barriers professionally at outreach events and partner-led activities.
Client Onboarding
· Triage: apply agreed triage processes to understand each participant’s circumstances, employment goals, barriers, support needs and readiness for different types of support.
· Programme allocation: make informed recommendations about the most appropriate support pathway, taking account of participant profile, eligibility criteria and available programme options.
· Enrolment: complete participant enrolment accurately and efficiently, ensuring all required documentation, consent and data are captured in line with project requirements.
· Communication and handover: explain onboarding outcomes clearly to participants and provide warm handovers to caseworkers, Client Services Managers or other colleagues for ongoing support.
· Records and escalation: maintain clear CRM records of triage, allocation and enrolment decisions, escalating complex cases to a line manager where required.
Workshops & Group sessions Co-Delivery
· Co-deliver in-person employability workshops at partner venues, leading the employment support strand of the sessions.
· Coordinate and deliver remote group sessions and job clubs.
· Design and adapt workshop content to meet the needs of participants, including those with low levels of English and limited prior work experience in the UK.
· Work collaboratively with partner organisations to ensure workshops are well-coordinated, participant-centred, and delivered to a high standard.
· Gather and respond to participant feedback to continuously improve the quality and relevance of group sessions.
Monitoring and Reporting
· Maintain accurate and up-to-date records of outreach activities, workshop delivery, and participant enrolments in the CRM system.
· Support monthly and quarterly reporting by providing timely data and qualitative evidence of participant engagement and progress.
· Contribute case studies and participant stories to evidence impact for funders and internal reports.
· Adhere to data collection and monitoring processes to ensure quality and consistency across the project.
Safeguarding
· Identify and escalate safeguarding concerns appropriately, following Breaking Barriers’ policies and procedures.
· Act as a first point of contact for safeguarding concerns arising during outreach visits and workshop delivery, recording and notifying management as required.
Person Specification
Essential
· Experience providing support, advice, or guidance to individuals facing multiple barriers.
· Experience working with refugees, asylum seekers, or other marginalised communities facing complex and multiple barriers.
· Understanding of the refugee and asylum seeker experience and the systemic challenges they face in accessing employment.
· Confidence in conducting outreach in community settings and engaging individuals from diverse backgrounds.
· Experience co-delivering or facilitating group sessions or workshops, including adapting content and approach to different needs.
· Excellent interpersonal and communication skills, with the ability to work sensitively and effectively with people with varying levels of English.
· Strong organisational skills and the ability to manage a varied workload independently on a part-time basis.
· Experience using a CRM or case management system to maintain accurate client records.
· Knowledge of safeguarding principles and experience handling safeguarding concerns appropriately.
· Knowledge of the London employment, education, and training landscape.
· Willingness and ability to travel to community locations across London.
Desirable
· Experience working in or alongside asylum contingency accommodation or similar residential settings.
· Experience supporting monitoring, data collection, or reporting for funded projects or services.
· A second language relevant to the communities served (e.g. Arabic, Farsi, Pashto, Tigrinya).
· Lived experience of seeking sanctuary or forced migration to the UK.
Additional Information
· This role will require travel to community locations and partner venues across London.
· Some flexibility around working hours may be required to support outreach or workshop delivery (TOIL provided).
· This role is subject to an DBS check.
Our Commitment to Diversity and Inclusion
Breaking Barriers is committed to promoting diversity and inclusion regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion, or belief.
We aim for our workforce to be truly representative of all sections of society and our clients. We celebrate diversity within our workforce and are committed to creating a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
As a member of the Disability Confident Scheme, we are committed to offering an accessible recruitment process and guarantee an interview to all disabled applicants who meet the minimum criteria for the role.
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
The client requests no contact from agencies or media sales.
Education Programme Coordinator
We are seeking Education Programme Coordinators to help disadvantaged young people build confidence, improve their academic progress and fulfil their potential.
Position: Education Programme Coordinator, two opportunities available
Salary: £26,000 to £30,000 FTE, depending on the role and experience
Location: London, with the Saturday position based in Walworth
Hours: Part–time, Term-time only, with weekday and Saturday opportunities available
Closing date: Wednesday 2 September 2026
About the role
There are two flexible opportunities available:
Weekday Education Programme Coordinator: Working 14.5 to 22.5 hours per week or full-time, plus four additional paid weeks annually. You will deliver structured small-group tuition programmes in schools across London, support pupils and volunteer tutors and coordinate programme delivery.
Saturday Education Programme Coordinator: Working 8 to 12 hours per week, including sessions in Walworth on Saturday mornings from 9.00am to 11.30am, plus two additional paid weeks annually. You will support the delivery of engaging tuition sessions for boys aged 8 to 18.
Key responsibilities will include:
- Facilitating structured small-group tuition sessions
- Creating a positive, inclusive and well-managed learning environment
- Supporting pupils to build confidence and make academic progress
- Providing guidance and practical support to volunteer tutors
- Building positive relationships with young people, families and school staff
- Maintaining attendance records, programme information and assessment data
- Gathering feedback and contributing to programme reports
- Following safeguarding procedures and promoting young people’s wellbeing
The weekday position does not involve full-class teaching, extensive lesson planning or significant marking.
About you
For the weekday opportunity, you will have Qualified Teacher Status or equivalent classroom or youth sector experience, alongside strong group management and organisational skills.
For the Saturday opportunity, you will have experience working with children or young people in education, youth work, mentoring or community settings. QTS or a youth work qualification would be welcomed but is not essential.
For either opportunity, you will be able to engage and motivate young people, build effective relationships and demonstrate a strong commitment to safeguarding.
About the organisation
The organisation is an education charity working to reduce the attainment gap experienced by disadvantaged pupils. Through structured tuition, volunteer support and partnerships with schools and community organisations, it helps young people improve academically while developing confidence and resilience.
These roles are subject to an enhanced DBS check and satisfactory references.
Other roles you may have experience of could include Programme Coordinator, Education Coordinator, Programme Manager, Youth Programme Coordinator, Learning Mentor, Teaching Assistant, Youth Worker, Community Education Officer or Saturday School Coordinator.
Please note this role is advertised by the recruitment agency acting for the client, NFP People.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This two year, part-time role will translate YAM’s strategic priorities—Leadership, Service, Formation, and Transition—into practical programmes, resources, and pathways that support young adults in their spiritual, personal, and vocational growth. Working closely with the Coordinator of YAM, the postholder will design, pilot, evaluate, and embed sustainable initiatives rooted in the Ignatian tradition. The role will also contribute to preparations for YAM’s 25th anniversary in 2028 by strengthening the structures and programmes that will support the ministry in the years ahead.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Purpose of the Role
The Youth Insights Programme Lead is responsible for leading the effective design, planning and delivery of assigned Youth Insights panels and projects. The role bridges strategic leadership and operational delivery, ensuring that panels are well designed, well facilitated, well coordinated and deliver high-quality insight for partners.
The Programme Lead manages day-to-day partner relationships, leads delivery planning, supports facilitators, oversees programme outputs and ensures young people have a positive, inclusive and meaningful experience.
The role contributes to insight generation and reporting, working within the frameworks and quality standards set by the Programme Manager.
Key Responsibilities
1. Programme Design and Delivery
- Lead the design and delivery of assigned Youth Insights panels, within the methodology and standards set by the Programme Manager.
- Translate partner objectives into clear delivery plans, session structures and participant journeys.
- Develop and adapt session plans, materials and activities for assigned panels.
- Ensure sessions are engaging, inclusive, purposeful and appropriate for young people.
- Lead or support facilitation of Youth Insights sessions as required.
- Ensure delivery remains aligned with agreed outcomes, quality standards and partner expectations.
- Identify practical improvements to delivery and share learning with the Programme Manager.
2. Operational Partner Management
- Act as the primary day-to-day relationship manager for assigned partners.
- Lead operational planning meetings, delivery updates and routine partner communications.
- Manage partner expectations around timelines, outputs, session planning and reporting.
- Maintain strong working relationships with operational partner contacts.
- Identify risks, issues or opportunities in partner relationships and escalate appropriately to the Programme Manager.
- Support strategic partner conversations by providing delivery insight, evidence and learning.
- Where a partner contact holds both strategic and operational responsibilities, act as the primary day-to-day contact while ensuring the Programme Manager retains senior oversight.
3. Insight Generation and Reporting
- Analyse youth feedback and identify key themes, patterns and insights from assigned panels.
- Draft reports, summaries, presentations and recommendations for partners.
- Ensure reports go beyond description and begin to translate youth feedback into meaningful insight.
- Work within the reporting frameworks, standards and templates agreed by the Programme Manager.
- Incorporate quality feedback from the Programme Manager and strengthen outputs accordingly.
- Support the development of case studies, impact stories and evidence of partner value.
- Contribute learning from assigned panels into wider Youth Insights service development.
4. Delivery Quality and Facilitation
- Ensure all assigned programmes are delivered to a high standard.
- Brief, support and coordinate freelance facilitators for assigned sessions.
- Ensure facilitators understand the purpose, method, safeguarding requirements and desired outcomes of each session.
- Monitor delivery quality and participant experience.
- Provide feedback to facilitators and escalate quality concerns where needed.
- Ensure session materials, resources and activities are prepared and appropriate.
- Support consistency of delivery across panels, while adapting appropriately to different partner contexts.
5. Youth Engagement and Inclusion
- Ensure young people are meaningfully involved, listened to and supported throughout their participation.
- Work with the Programme Coordinator to support recruitment, onboarding, retention and engagement.
- Monitor participant experience and respond to issues or barriers to participation.
- Identify gaps in representation within assigned panels and work with the Programme Coordinator and Programme Manager to address them.
- Ensure delivery is inclusive, accessible and responsive to young people’s needs.
- Support young people to build confidence, skills and understanding through their involvement.
6. Programme Coordination and Project Management
- Develop and maintain delivery plans for assigned Youth Insights panels.
- Coordinate timelines, milestones, partner inputs, facilitator availability and reporting deadlines.
- Work closely with the Programme Coordinator to ensure logistics, communications and records are well managed.
- Ensure risks, actions and dependencies are tracked and communicated.
- Support effective use of HubSpot and other systems to manage participant journeys and partner activity.
- Ensure programme information is accurate, up to date and accessible to the team.
7. Team Support and Development
- Support and mentor the Programme Coordinator in relation to assigned programmes.
- Delegate appropriate tasks clearly and support effective workload management.
- Share learning, tools and good practice across the Youth Insights team.
- Contribute to training, reflection sessions and process improvement.
- Support a positive, collaborative and values-led team culture.
- Help build team confidence in delivery, facilitation, insight generation and partner communication.
8. Safeguarding, Compliance and Risk
- Ensure safeguarding, consent, data protection and risk processes are followed across assigned programmes.
- Identify and escalate safeguarding concerns or risks in line with S4TP policies.
- Ensure facilitators and delivery contributors understand relevant safeguarding and compliance requirements.
- Support accurate record keeping and documentation.
- Contribute to risk assessment and mitigation for sessions, panels and partner activity.
Key Relationships
Internal:
- Youth Insights Programme Manager
- Youth Insights Programme Coordinator
- CEO where required
- Wider S4TP team
- Freelance facilitators
External:
- Operational partner contacts
- Strategic partner contacts where appropriate
- Young people and alumni
- Schools, colleges and youth networks
- Delivery partners and stakeholders
Success Measures
Success in this role will include:
- Assigned panels are delivered effectively, safely and to a high standard.
- Partners receive timely, useful and high-quality reports and outputs.
- Young people have a positive, inclusive and meaningful experience.
- Operational partner relationships are well managed.
- Programme delivery runs smoothly, with clear plans, timelines and communication.
- Insight reports demonstrate analysis, themes and recommendations, not just summaries.
- Facilitators are well briefed, supported and consistent in delivery.
- Learning from delivery contributes to wider Youth Insights improvement.
A covering letter explaining your interest in the role and how you meet the criteria in the person specification (no more than 1 x A4 page).
An up-to-date relevant CV (no more than 2 x A4 pages).
Please indicate where you are based on your application.
A short selfie video saying why you want to work with Solutions for the Planet and what you think your superpowers are (max 2 minutes).
The client requests no contact from agencies or media sales.
People Coordinator
Location: London (with hybrid working)
Contract: Fixed term - 12 months
Salary: £37,782 gross per annum FTE ; £22,670 gross per annum pro rata for 22.5 hours
Closing date: 20th August 2026
Saferworld is an independent international organisation working to prevent violent conflict and build safer lives. We are seeking a People Coordinator (Maternity Cover) to play a central role in delivering a positive, consistent and supportive employee experience across our global team.
About the role
The People Coordinator provides high‑quality coordination and day‑to‑day delivery across Saferworld’s people function, supporting staff and managers throughout the employee lifecycle. You will be a key point of contact for HR coordination, staff wellbeing and employee experience, helping ensure our recruitment, onboarding, systems, policies and people processes run smoothly and effectively.
This role blends operational HR support with systems and process coordination. You will help maintain accurate people data, strengthen ways of working, support organisational wellbeing initiatives and contribute to a positive, values driven culture.
Key responsibilities
Employee Lifecycle Coordination
- Lead end‑to‑end coordination of recruitment, onboarding, induction, probation, contract changes, leave processes and exits.
- Prepare job adverts, arrange interviews, support shortlisting and manage candidate communication.
- Coordinate induction arrangements and deliver a quarterly global induction programme.
- Maintain accurate HR documentation, trackers and staff files, ensuring timely and compliant processes.
- Review and improve lifecycle processes to enhance efficiency, consistency and staff experience.
- Administer staff benefit schemes and coordinate annual renewals.
Staff Wellbeing, Engagement and Employee Relations
- Act as a first point of contact for HR, wellbeing and employee experience queries.
- Coordinate wellbeing initiatives and support continuous improvement of our wellbeing offer.
- Work with the Head of People to manage external wellbeing providers and workshops.
- Support staff engagement activities and work collaboratively with staff representatives.
- Provide first‑line employee relations support and coordinate casework, ensuring accurate records.
- Support parental leave, keep‑in‑touch arrangements and other employee experience processes.
HR Systems, Processes and Policy Support
- Maintain People systems (including Cascade), ensuring data accuracy and timely updates.
- Coordinate people data, monthly reporting and routine updates.
- Support development and rollout of People policies, templates and guidance.
- Manage wellbeing and People content on SharePoint and internal platforms.
- Provide content for staff communications, including monthly people updates.
- Support implementation of audit recommendations and process improvements.
Payroll, Compliance and People Operations
- Work closely with Finance to ensure payroll changes are captured accurately and on time.
- Support preparation and checking of final pay and employee change documentation.
- Help ensure compliance with Saferworld policies, standards and employment legislation.
- Monitor deadlines and coordinate routine People activities, including contract administration, leave tracking and training records.
- Support procurement and administration linked to wellbeing and people initiatives.
Learning, Coordination and Cross‑Organisational Support
- Support identification of learning and development needs and coordinate training activities.
- Build strong working relationships across country programmes and global teams.
- Contribute to People projects, organisational priorities and improvements to staff experience.
- Provide flexible support to wider team priorities as required.
About you
You will bring:
- Experience in HR coordination or a similar people‑focused role.
- Strong organisational skills and attention to detail.
- A proactive, supportive and confidential approach to working with staff and managers.
- Confidence using HR systems and managing people data.
- A commitment to staff wellbeing, positive employee experience and Saferworld’s values.
- Ability to work collaboratively across teams and cultures.
Why join us?
You’ll be part of a friendly, values‑driven People Team committed to improving staff experience and wellbeing across a global organisation. This role offers variety, autonomy and the chance to make a meaningful contribution to how we support our people.
The client requests no contact from agencies or media sales.
The Senior Programme Manager will be responsible for managing FFRP, a London wide programme that supports families on low income to access good quality, free and independent advice, in order to prevent or alleviate financial hardship. The ideal candidate will be an experienced project manager, confident in relationship management and in evaluation and monitoring, with a strong understanding of the free legal advice sector in London.
Please see the attached Recruitment Pack for additional information about LLST and the role.
The client requests no contact from agencies or media sales.
About us
Time & Talents is a community organisation based in Rotherhithe with a simple vision: a world where everyone feels part of a community.
For over 135 years we have brought people together through volunteering, community activity and neighbourly support. Today we work with older adults, families and local residents to reduce loneliness, improve wellbeing and strengthen community connections.
We are seeking a Neighbourhood Health Coordinator to help strengthen the relationship between local communities and health services whilst leading an exciting new community outreach programme focused on healthy ageing and frailty prevention.
Purpose of the Role
The Neighbourhood Health Coordinator will play a key role in connecting older residents with local health, wellbeing and community support.
Working across Time & Talents, local Integrated Neighbourhood Teams (INTs), social prescribing services and community partners, the postholder will coordinate a programme of neighbourhood outreach activity designed to improve health outcomes, reduce loneliness and support older people to age well.
The role will combine programme coordination, partnership development, community engagement and direct delivery.
The postholder will spend time embedded within local health partnerships, helping to strengthen collaboration between statutory and voluntary sector organisations and ensuring local residents can access the support they need.
Key Responsibilities
Community Health Outreach
· Coordinate and support delivery of a programme of community outreach events across Southwark.
· Work alongside community organisations to engage older residents who may be isolated, vulnerable or at risk of frailty.
· Support residents to access local services, activities and community assets.
· Promote prevention, wellbeing and healthy ageing messages.
Partnership Development
· Build strong relationships with:
o Integrated Neighbourhood Teams
o Social Prescribing teams
o Primary Care Networks
o Community health services
o VCSE organisations
o Housing and faith partners
· Act as a key point of contact between Time & Talents and local health partners.
· Identify opportunities for collaboration and service development.
Community Engagement
· Engage with residents in community settings including sheltered housing, community centres, faith venues and neighbourhood hubs.
· Ensure outreach activities are accessible, inclusive and responsive to community need.
· Gather resident feedback and insight to influence future service delivery.
Programme Coordination
· Coordinate delivery schedules, partner engagement and event logistics.
· Monitor project activity and outcomes.
· Collect and report data in line with project requirements.
· Produce case studies and examples of impact.
Integration and Learning
· Attend relevant neighbourhood health meetings and forums.
· Share learning between partners and contribute to service improvement.
· Support the development of sustainable pathways between health and community services.
General
· Work in accordance with Time & Talents policies and procedures.
· Promote safeguarding, equality, diversity and inclusion.
· Undertake other duties appropriate to the role.
TO APPLY: All applications to be submitted online through CharityJob. Send a CV and a cover letter of no more than two sides of A4, explaining why you want the job and how your experience relates to the job description and person specification.
IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the time to include a well-written cover letter as detailed above. We won’t assess applications without one.
INTERVIEWS: We will be interviewing on Friday 21st August
The client requests no contact from agencies or media sales.
Purpose of the role:
To coordinate high quality employability training programmes, supporting & equipping women who have experienced multiple disadvantages to progress into work, further training or volunteering. The Training Coordinator must be an experienced trainer and facilitator, with experience of working with vulnerable adults. Due to the role responsibilities, it is a Genuine Occupational Requirement that this person is female.
Job Title: Luminary Women Training Coordinator
Based in: Luminary Women, Camden
Reports to: Senior Programme Manager
Hours: 40 hours per week
Salary: £31,930 per annum
Key Responsibilities:
Programme Facilitation:
● Coordinating Luminary’s twelve month Employability & Independence Training Programme, including facilitating programme sessions, coordinating external facilitators and specialist trainers
● Assist Senior Programme Manager with regularly reviewing Programme Curriculum. Working collaboratively with the Employability Coordinator and Baking Teachers to oversee its evolution and adaptation based on learner needs and changing trends within the employment market.
● Working in collaboration with Luminary’s Progression Support Workers to resolve barriers to engagement and learning for women and tailor learning to support needs.
● To host a trauma informed learning environment, creating and maintaining a safe space for trainees to be trained and supported in
● To meet the key performance indicators attached to contractual delivery and funder requirements, including Luminary’s goal to see 80% of trainees, attend 80% of the training programme.
● Facilitate the courses in a welcoming & professional manner, creating an environment where women feel safe, can learn & grow and build strong relationships across the cohort.
● Work closely with Progression Support Workers to ensure trainees transition smoothly between programme phases. ● Regularly monitor risks associated with trainees & escalate any safeguarding concerns via Luminary’s Safeguarding Protocols.
Programme Marketing and Recruitment:
● Coordinate the recruitment of trainees on to the programme, including assisting the Senior Programme Manager to assess suitability in line with Luminary’s referral criteria.
● Coordinate and conduct the application process, interviews and onboarding in a trauma informed way, creating the safety survivors need to take a huge step in their recovery by exploring this opportunity with Luminary.
● Promote the programme and liaise with referral agencies to successfully generate enough referrals to fill all trainee spaces available.
● Assist the Senior Programme Manager to develop strategic partnerships with relevant organisations in the charity sector and local government, to market the programme and attract referrals.
● Work in collaboration with the Baking Teachers and Progression Support team to carefully onboard trainees, setting the culture of learning and communicating expectations to set them up to successfully complete the programme.
● Coordinate and facilitate the courses in a welcoming & professional manner, creating an environment where women feel safe, can learn & grow and build strong relationships across the cohort.
Line Management:
● Line manage a small team of Teaching Assistants who are all Luminary Programme graduates. Ensuring they are well supported, trained to a high standard and delivering Luminary’s vision of vocational training for women.
Training Management:
● Assist the Senior Programme Manager in evaluating the services Luminary offers for: reporting to funders, completing new funding applications and internal monitoring.
● Responsible for maintaining accurate and complete training records, including tracking and monitoring learner progress and development to support high accreditation pass rates and good retention.
● Contribute your experience of best practice to shape the way Luminary operates effectively
● Undertake any additional duties within the scope, spirit and purpose of the role as requested by the Senior Programme Manager.
● To take reasonable care for the health and safety of learners in accordance with legislation, and government guidelines.
Person Profile Necessary:
● Experienced group facilitator, minimum two years of proven experience
● Experience of training within non traditional learning environments with disadvantaged groups
● Person-centred approach to learning and support that is trauma-informed including proven experience of managing group dynamics and behavioural conduct in a learning setting
● Comfortable providing clear and compassionate feedback to support the learning environment and trainee development
● Experience of and ability to plan, write, deliver and evaluate training sessions for employability programmes with knowledge of meeting the quality standards related to learning
● Personable, patient & resilient with excellent communication skills, both verbal and written
● Experience setting boundaries and investing in own mental wellbeing whilst supporting others
● Organised with record keeping, time-keeping, and communication
● Motivated & hard working and able to learn new things quickly
● Able to multitask effectively with the tools to cope well in a fast paced environment
● Able to work independently and initiate tasks as needed; able to work well in a team
● Flexible and able to accommodate change
● Effective use of ICT within a learning environment. Competent in using IT and digital platforms (such as Airtable, Slack, Canva, G Suite & Microsoft Office)
● Sympathetic to Luminary’s faith ethos
Desirable:
● Experience in teaching, training, or in adult learning, with a certificate in adult education or willingness to work towards this.
● Experience developing inclusive, supportive and accessible training environments for neurodivergent individuals or individuals with additional needs
● Advice & guidance qualification
● Experience of support work and pastoral care
● Experience of the VAWG sector
● Experience of developing or shaping new services
Deadline for applications: 9am on Thursday 20th August 2026
Start date: From Monday 7th September 2026
Please hold the following dates for the interview process:
1st interviews (online): Monday 24th August 2026
2nd Interview (in person): Thursday 27th August 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT US
The Great Friendship Project is an award-winning organisation tackling loneliness through research-informed community programmes, campaigns, and partnerships.
We design and deliver social interventions that help people build real-world friendships, strengthen social confidence, and rise out of loneliness.
Over the past four years, we have delivered hundreds of community activities, partnered with major brands and public institutions, contributed to national research and policy conversations, and built a highly engaged community of tens of thousands of young adults.
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THE ROLE
We are looking for a new Programmes & Community Coordinator to help turn ambitious ideas into well-run programmes with meaningful impact.
This is a varied, hands-on role at the heart of a growing organisation. Working closely with the Founder and CEO, you will coordinate programmes from planning through to delivery, support our volunteer team and ensure that participants receive a consistently welcoming and well-organised experience.
You will also strengthen the systems and processes behind our work, helping us deliver programmes that are effective, sustainable and capable of growing.
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PROGRAMME DELIVERY
- Programme Coordination - Coordinate the planning and delivery of community programmes, pilots, campaigns and other initiatives
- Delivery Logistics - Manage programme schedules, venues, partners, materials and communications to support smooth delivery
- Participant Experience - Act as a friendly and reliable point of contact for participants and help create welcoming, inclusive and well-organised experiences
- Impact & Improvement - Collect feedback, track participation and outcomes, and identify ways to continually improve our programmes
VOLUNTEER COORDINATION
- Recruitment & Onboarding - Support the recruitment, selection and onboarding of volunteers involved in programme delivery
- Training & Support - Coordinate volunteer training, shadowing, guidance and ongoing development
- Rotas & Communications - Manage volunteer availability, rotas and communications, ensuring people understand their responsibilities and feel supported
SYSTEMS & OPERATIONS
- Planning & Organisation - Maintain clear plans, timelines, schedules and task-management systems across programmes
- Process Development - Build and improve practical processes that strengthen delivery, reduce manual work and prevent important tasks from being missed
- Systems Management - Maintain digital tools, databases, records and shared documentation so that information remains accurate and accessible
- Documentation - Develop templates, guidance and playbooks that support consistent delivery and organisational growth
PARTNERSHIPS & GROWTH
- Partnership Support - Help coordinate relationships with venues, delivery partners and other external organisations
- Fundraising Support - Contribute to funding research, applications, reporting and partnership follow-up
- Campaigns & Growth - Support the delivery of campaigns, stakeholder events and other opportunities to extend our reach and impact
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WHO YOU ARE
- Organised & Reliable - You can manage competing priorities, maintain accurate systems and ensure that tasks, deadlines and follow-ups do not get missed
- People-Focused - You understand how to support volunteers and create welcoming experiences for people from different backgrounds
- Confident Communicator - You can build positive relationships with community members, volunteers, colleagues, partners and other stakeholders
- Problem Solver - You take initiative, respond calmly when plans change and find workable solutions to operational challenges
- Tech-Savvy - You are confident using digital tools and can improve processes to make work clearer, more efficient and easier to manage
- Flexible - You're able to work evenings and weekends to support programme delivery, with Time Off in Lieu provided
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EXPERIENCE - ESSENTIAL
- Experience in an operations, coordination, programme delivery, or project support role with responsibility for outcomes
- Experience managing multiple priorities across people, systems, and deadlines in a small or fast-moving organisation
- Confidence taking ownership, exercising judgement, and working with limited supervision
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EXPERIENCE - DESIRABLE
- Experience in a charity, community, events, or volunteer-led environment
- Experience supporting partnerships, fundraising activity, or grant applications
- Experience working closely with senior leadership or a founder
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BENEFITS
Beyond the opportunity to play a pivotal role in a growing social movement, we provide a supportive environment designed to help you thrive personally and professionally.
- Meaningful Work - Play a central role in tackling loneliness and helping people build lasting, real-world friendships
- Flexible Working - Work across home, co-working and community settings, with autonomy around how you structure your week
- Annual Leave - 20 days' annual leave, plus bank holidays and your birthday off, increasing by one day for each completed year of service up to five additional days
- Learning & Development - Receive mentoring and relevant training while developing experience across programme delivery, operations, partnerships and leadership
- Progression Opportunities - Shape a new role designed to develop as the organisation continues to grow
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HOW TO APPLY
Please complete our online application form by Thursday 13th August 2026 at 11pm.
If you have any questions about the role or application process, please contact us by email or through the enquiry form on our website.
The Great Friendship Project is an award-winning non-profit organisation tackling loneliness through campaigns, research and community activities.





