Relationship manager jobs

Purpose of the Role

The Head of Operations is the most senior staff member at PACE and the primary day-to-day operational lead for the organisation. The postholder will ensure that services for children and young people are delivered safely, consistently, and to a high standard across all three sites, and that the organisation's systems, finances, people, and compliance obligations are properly managed.

This is an operational leadership role with responsibility for translating the Board's strategic direction into effective day-to-day delivery. The postholder will work closely with the Board of Trustees, who retain strategic governance responsibility, and will be the principal point of accountability for performance across all services. The postholder will also act as Designated Safeguarding Lead for the organisation

Key Responsibilities

1. Operational Leadership and Service Delivery

• Take day-to-day operational responsibility for all PACE services across all three sites, ensuring consistent, high-quality, and safe delivery.

• Support and line manage Senior Centre Managers and Service Managers, providing clear direction, regular supervision, and accountability.

• Ensure all services meet regulatory requirements including EYFS, Ofsted standards, safeguarding and child protection legislation, and disability inclusion policy.

• Maintain and develop operational policies and procedures that reflect best practice in service delivery for children and young people, including those with additional needs.

• Identify and respond to operational risks across sites, escalating to the Board where appropriate.

2. Safeguarding

• Act as the organisation's Designated Safeguarding Lead (DSL), maintaining overall responsibility for safeguarding practice across all sites.

• Ensure centre managers and service leads fulfil their DSL responsibilities and that training, records, and incident reporting are consistent, up to date, and audit-ready.

• Lead the organisation's response to any safeguarding concern or Ofsted inspection, maintaining transparent and proactive communication with commissioners and the Board.

• Embed a culture of safeguarding awareness and accountability across the whole staff team.

3. Financial Management and Budget Oversight

• Work with the Finance team to manage the organisation's annual budget, ensuring income and expenditure are tracked accurately and reported monthly.

• Hold budget holder accountability across service and centre level, ensuring managers understand and operate within their agreed financial envelopes.

• Monitor income streams - including statutory contracts, parental fees, grants, and fundraised income - and alert the Board to variances or risks in a timely manner.

• Support income generation through effective contract delivery, occupancy management, and proactive relationship management with commissioners.

• Oversee the Fundraising Manager's workload and priorities, ensuring fundraising activity is aligned to operational need and deliverable commitments are accurate before submission.

4. Human Resources and Workforce Management

• Lead, support, and develop the staff team, fostering a culture of professionalism, consistency, and accountability.

• Work with the HR Consultant to ensure HR processes - including onboarding, probation, sickness management, performance management, and offboarding - are followed correctly and documented appropriately.

• Conduct regular line management meetings and appraisals with direct reports, setting clear expectations and addressing performance issues promptly and fairly.

• Manage staffing levels and deployment across sites to ensure services are appropriately resourced, proportionate to demand and income, and compliant with contractual ratios.

• Address workforce culture issues, reducing reliance on informal decision-making and ensuring accountability is embedded at all levels of the team.

5. Commissioner and Stakeholder Relationships

• Maintain and develop the organisation's relationships with Camden commissioners, the Play Providers Forum, Family Hubs, and other statutory and voluntary sector partners.

• Ensure proactive, transparent, and timely communication with Camden regarding service delivery, performance data, and any operational concerns.

• Represent PACE at external meetings, forums, and events as required.

• Support the development of community partnerships that extend the reach and impact of PACE's services.

6. Compliance, Governance and Risk

• Ensure organisational compliance with all relevant regulatory frameworks including Ofsted, EYFS, charity law, and employment legislation.

• Maintain and regularly review operational policies, risk registers, and compliance records, ensuring they are current and accessible across all sites.

• Provide the Board of Trustees with regular, concise, and accurate reports on operational performance, financial position, safeguarding, staffing, and risk.

• Support Board governance by preparing timely papers, flagging decisions required, and maintaining clear separation between operational management and trustee oversight.

7. Systems, Monitoring and Evaluation

• Embed consistent, documented operational systems across all sites, reducing reliance on individual knowledge and informal workarounds.

• Develop and maintain monitoring and evaluation frameworks to track service quality, outcomes for children and families, and contractual KPIs.

• Oversee the organisation's use of operational systems including safeguarding software, HR and payroll platforms, invoicing, and timekeeping tools.

Produce and sign off external impact reports for funders and commissioners

Essentials:

• Experience in an operational management role within a children's services, play, youth work, education, or social care setting

• At least 3 years in a management role with direct line management of multiple staff or teams

• Demonstrable knowledge and practical experience of safeguarding children, including DSL-level responsibility

• Experience managing multi-site or multi-service delivery

• Sound financial literacy: budget management, variance analysis, and income/expenditure monitoring

• Experience of working with Ofsted regulatory frameworks, including EYFS

• Strong people management skills: supervision, appraisal, performance management, and HR process compliance

• Experience working with, and reporting to, a Board of Trustees or equivalent governance body

• Excellent written and verbal communication skills

• Ability to manage competing priorities across multiple sites calmly and consistently

• Commitment to inclusive practice and experience working with children with disabilities and additional needs

• A suitable Level 3 or above qualification in Early Years, Childcare, or a relevant field (e.g. CACHE Level 3, BTEC Level 3 in Children's Play, Learning and Development, or equivalent EYFS-recognised qualification)

Desirable 

• Experience of income generation including commissioner relationships, grant management, and contract compliance

• Experience of charity or voluntary sector management

• Coaching or mentoring experience

• Knowledge of Camden's VCS and community infrastructure

Conditions of Employment

• This post is subject to an enhanced DBS check.

• The postholder will be required to work across all PACE sites in Camden. Flexible or hybrid working will be considered where operationally appropriate, but the role requires significant on-site presence.

• PACE is an equal opportunities employer and positively encourages applications from all sections of the community.

• PACE is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

Administrative Officer

Location: Ilford Redbridge IG1
Salary: £15 per hour
Contract:  Part-time – 12 months contract with possibility to renew
Reporting to: Operations Manager / Director

Join Our Team and Help Empower Women

Are you a highly organised administrator who is passionate about making a difference in the lives of women and their communities?

We are looking for an enthusiastic and proactive Administrative Officer to join our growing team. This is an exciting opportunity to play a vital role in supporting the smooth day-to-day running of our women’s support group while contributing to programmes and services that empower women, reduce inequalities, and strengthen communities.

As an Administrative Officer, you will provide essential administrative, operational, and programme support, helping ensure that our services are delivered efficiently and effectively.

About Us

Adanna Women’s Support Group is committed to supporting, empowering, and advocating for women from diverse backgrounds. Through our programmes, events, training, and community engagement activities, we help minority ethnic women build confidence, develop skills, improve wellbeing, and access opportunities.

Our work is driven by compassion, inclusion, and a commitment to creating positive social change.

About the Role

This varied and rewarding role will see you supporting a range of administrative, operational, and communication activities across the organisation.

You will be responsible for maintaining records, coordinating meetings, supporting programme delivery, responding to enquiries, assisting with event administration, and helping to ensure our team, volunteers, and beneficiaries receive excellent support.

No two days are the same, making this role ideal for someone who enjoys variety, takes initiative, and thrives in a small but busy environment.

Key Responsibilities

Administration & Operations

• Provide day-to-day administrative support across the organisation.
• Maintain accurate databases, records, and filing systems.
• Manage incoming emails, telephone calls, and enquiries.
• Coordinate meetings, appointments, and diaries.
• Prepare documents, reports, correspondence, and meeting minutes.

Programme & Event Support

• Support the administration of programmes, workshops, and community activities.
• Assist with event planning and logistics.
• Maintain participant records and programme documentation.
• Support outreach and engagement activities. E.g. volunteer fairs

Stakeholder & Volunteer Support

• Respond to enquiries from beneficiaries, volunteers, partners, and community organisations.
• Support volunteer onboarding and record management.
• Assist with staff meetings, training sessions, and organisational activities.

About You

We are looking for someone who is:

• Highly organised with excellent attention to detail.
• Able to manage multiple tasks and priorities effectively.
• A confident communicator with strong written and verbal skills.
• Comfortable using Microsoft Office 365 and sharepoint.
• Professional, reliable, and able to maintain confidentiality.
• Passionate about supporting women and promoting equality.
• Flexible and adaptable in your approach to work

Essential Requirements

• Experience in an administrative, office support, or coordination role.
• Strong organisational and time-management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a small team.
• Good IT and database management skills.

Desirable Requirements

• Experience working within the charity, voluntary, or community sector.
• Experience supporting events, workshops, or community programmes.
• Knowledge of safeguarding practices.
• Experience using CRM or client database systems.
• Language fluency particularly South Asian languages

Why Work With Us?

• Opportunity to make a real difference in the lives of women and families.
• Be part of a small but supportive and inclusive team.
• Flexible working arrangements where possible.
• Opportunities for learning, development, and progression.
• Meaningful work within a respected community organisation.

Safeguarding

AWSG is committed to safeguarding and promoting the welfare of women, children, and vulnerable adults. Successful applicants will be expected to share this commitment and will be subject to appropriate background checks.

Equality, Diversity & Inclusion

We are committed to building a diverse workforce and creating an inclusive environment where everyone feels valued and respected. We welcome applications from people of all backgrounds, communities, and experiences.

Note on Equality: Adanna Women’s Support group is an equal opportunities employer. Due to the nature of our work and the vulnerable women we support, this post may be subject to an Occupational Requirement under the Equality Act 2010.

How to Apply

Please submit:

• An up-to-date CV
• A supporting statement (maximum two pages) outlining how your skills and experience meet the requirements of the role

Closing Date: rolling recruitment – the applications window will close once a suitable candidate is found

We reserve the right to close this vacancy early if we receive a high volume of applications.

We look forward to hearing from you.

We are almost two years into our ambitious organisational strategy, and this is an exciting moment to join Cycling UK as our Senior Philanthropy Officer. Cycling UK’s public fundraising programme is entering a new phase of growth, with increased ambition for philanthropy as a sustainable income stream.
 
The Senior Philanthropy Officer plays a pivotal role in delivering this ambition, taking ownership of a portfolio of mid to high-value donors and prospects and driving their progression through the Major Gifts and Legacy pipeline. Working closely with the Philanthropy Manager, the postholder will lead the development and delivery of tailored cultivation, solicitation and stewardship strategies for their portfolio, securing significant gifts and building long-term supporter relationships.
 
You don’t need to be a cyclist to work at Cycling UK, but you do need to have a strong commitment to our work. This is a senior delivery role requiring strong judgement, excellent relationship management skills and the confidence to operate with a high degree of autonomy, while contributing insight and expertise to shape the wider Major Gift, Legacy and In-memory programmes.
 
We are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. We strongly believe that diversity strengthens our work. If you are already passionate about cycling, that’s great, many of us are too! But if you are simply really excellent at what you do, no matter what your background, that is what matters most to us.
 
Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.
 
The role is home based in the UK, with regular meetings in London and travel across the UK as required. 
 
 Applications close at 9:00am on the closing date shown.
 
REF-228 979

At Buttle UK, we believe poverty and crisis should never define a child’s future.

For more than 70 years, Buttle UK has supported children and young people across the UK facing poverty, trauma and complex challenges. Now with an ambitious new 2025–2030 strategy, they are entering an exciting new chapter, growing their impact, amplifying their voice and investing in the partnerships that will help change children’s lives for the long term.

This is a rare opportunity to join the organisation at a pivotal moment as their new Head of Philanthropy & Partnerships.

Working closely with the Director of Fundraising & Communications, you’ll lead high-value fundraising across major donors, trusts and foundations and corporate partnership, shaping the future of income generation at Buttle UK while leading and inspiring a talented team.

If you’re someone who combines strategic thinking with exceptional relationship-building and you’re motivated by creating meaningful change for children and young people, we’d love to hear from you.

What you’ll be doing

You’ll lead the development and delivery of ambitious fundraising strategies designed to drive sustainable income growth and deepen supporter engagement.

You’ll personally manage a portfolio of high-value supporters and partners, cultivating transformational relationships with high-net-worth individuals, trusts, foundations and corporate organisations.

Alongside this, you’ll:

• Lead and develop a team of four fundraisers
• Build innovative stewardship and cultivation journeys
• Identify and secure new strategic partnerships
• Develop fundraising systems, pipelines and KPIs
• Work closely with senior leadership to shape organisational strategy
• Champion collaborative, values-led fundraising
• Help embed co-production and safeguarding within fundraising activity

This is a role for someone who enjoys balancing strategy with hands-on relationship management and who thrives in a collaborative, purpose-driven environment.

What we’re looking for

We know great candidates don’t always tick every box, and we’d still encourage you to apply if this role excites you.

That said, we’re particularly keen to hear from people who bring:

• Significant experience managing high-value fundraising relationships
• A proven track record of securing six and seven-figure gifts
• Experience across major donors, trusts/foundations and/or corporate partnerships
• Strong leadership skills with experience managing high-performing teams
• Excellent communication and influencing abilities
• Strategic thinking alongside strong operational delivery
• A collaborative and compassionate approach
• A genuine commitment to improving outcomes for children and young people experiencing poverty

Why join Buttle UK?

This is an organisation that genuinely lives its values: child-focused, empathetic, responsive, collaborative and accountable.

You’ll be joining a team deeply committed to creating equitable opportunities for children and young people while also creating a supportive, inclusive and flexible working environment for staff.

Benefits include:

• Hybrid working
• 25 days annual leave plus Christmas closure and bank holidays
• Enhanced maternity, paternity and sick pay
• Employer pension contribution
• Employee assistance programme
• Life assurance
• Cycle to Work scheme
• Strong commitment to learning and development

Accessibility & Inclusion

Accessibility matters deeply to both Buttle UK and Valued Recruitment.

We’re committed to creating an inclusive and supportive recruitment process and welcome applications from people of all backgrounds and experiences.

If you need any adjustments or support at any stage of the application process, please let us know, no request is too big or too small.

Interested?

Buttle UK is partnering exclusively with Valued Recruitment for this search.

To apply, please send your CV along with a covering letter (maximum two pages) outlining:

• why this role interests you
• what you would bring to Buttle UK

Key dates

• Closing date: 9am, Monday 22 June
• First interviews: Monday 29 June and Tuesday 30 June
• Second stage interviews (London): Monday 6 July

Ivy Rock Partners is working with an outstanding educational organisation to recruit a Transactional Finance Manager on a 12-month fixed-term contract.

This is an excellent opportunity for an experienced finance operations professional to lead a high-performing transactional finance function during a period of ongoing transformation and improvement. Reporting into the senior finance leadership team, you will oversee key financial operations, ensure robust financial controls, and drive service excellence across the organisation.

The Role

You will lead a transactional finance team responsible for accounts payable, accounts receivable, banking, payments and financial services administration. The successful candidate will ensure efficient and effective financial transaction processing, maintain strong governance and compliance standards, and identify opportunities to improve processes, systems and controls.

Key responsibilities include:

• Leading and developing a finance operations team, providing clear direction, support and accountability.
• Ensuring timely and accurate processing of accounts payable, accounts receivable and banking transactions.
• Overseeing balance sheet reconciliations and maintaining the integrity of financial control processes.
• Managing debt recovery activities and supporting cash collection performance.
• Reviewing and approving payment runs and other banking transactions.
• Supporting fraud prevention initiatives and strengthening financial controls.
• Working closely with finance systems colleagues to enhance reporting, processes and system functionality.
• Monitoring regulatory developments and ensuring compliance with relevant financial policies and procedures.
• Leading process improvement initiatives and implementing best practice across finance operations.
• Building strong relationships with stakeholders across the wider organisation and providing guidance on financial procedures and controls.

About You

We are seeking an experienced finance professional with a strong background in financial operations and team leadership.

You will have:

• Proven experience managing finance operations teams within a complex organisation.
• Strong knowledge of accounts payable, accounts receivable, banking and financial controls.
• Experience managing financial transactions, reconciliations and compliance processes.
• The ability to communicate complex financial information clearly to non-finance stakeholders.
• A track record of improving processes, controls and service delivery.
• Experience leading or contributing to cross-functional projects and organisational change initiatives.
• Strong analytical and problem-solving skills.
• Excellent organisational skills with the ability to manage competing priorities and deadlines.
• Strong systems capability and advanced Microsoft Excel skills.
• Higher Education or Further Education sector experience is desired.

What's on Offer

• Competitive annual leave and pension.
• Flexible hybrid working arrangements.
• A 12-month fixed-term contract.

For more information or to discuss the opportunity in confidence, please contact Megan Hunter.

Job Title: Member and Supporter Experience Officer (summer placement)

Team: Member and Supporter Experience

Location: Hybrid (split between home-working and London. London attendance on Tuesdays)

Duration: 3 months (2 July – 6 October)

Interview dates: Interviews will be conducted on a rolling basis while the role remains open due to the quick turnaround required for this position.

*This role sits within a pay grade with a pay range of £25,813 to £33,052, The salary on appointment will be set at the lower end of the pay range, to a maximum of £28,394 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

We will be conducting interviews on a rolling basis as suitable candidates apply, and we are looking for the successful candidate to start from 2 July.

Context and purpose of role

At the Ramblers, we are committed to providing our supporters with the very best experience possible, placing the Member and Supporter Experience Team at the heart of our operations. The team acts as the first line of support for members and supporters, responding to enquiries, managing interactions, and deepening engagement with the Ramblers.

This short-term placement provides hands-on experience in delivering excellent supporter service at the Ramblers. The postholder will support the Member and Supporter Experience team in responding to enquiries, maintaining supporter data, and contributing to improvements in the supporter journey.

Key responsibilities

Supporter Engagement

• Respond to supporter enquiries via phone, letter, email and social media in a timely and professional manner, and with professionalism, empathy and attention to detail.

• Escalate complex, safeguarding and complaint-related enquiries appropriately.

• Listen and respond to the needs of each supporter, understanding their motivations and experiences to foster long-term relationships.

• Acknowledge and thank donations and other payments in a timely and personalised manner.

Payment processing

• Process and manage in-bound financial payments in an accurate and timely manner

• Investigate and resolve any payment issues, liaising with supporters and the payment processor as needed.

Data integrity and CRM Management

• Maintain accurate records of interactions, transactions, comments, and complaints in the CRM system in accordance with data protection and Gift Aid Legislation.

• Support key supporter administration tasks (e.g. welcome pack data send)

Problem-solving and complaints handling

• Investigate and resolve low-level issues or complaints, liaising with other colleagues as required and keep supporters informed throughout the process.

• Handle complex technical enquiries related to our digital tools such as app, website, insight hub, with support from the team.

• Manage feedback and complaints, following established procedure with a focus on turning negative experiences into positive ones.

Volunteer support

• Provide support to office volunteers, ensuring they feel values and supported to carry out their tasks effectively.

Other

• Undertake such other duties as may be reasonably required of the post.

• Engage and proactively develop excellent working relationships across the organisation.

The person

Knowledge, Skills and Experience

Essential:

• A high standard of organisational, interpersonal and communication skills.

• An excellent telephone manner.

• An ability to maintain high levels of accuracy at all times.

• Ability to adapt style, tone and content to provide a tailored service to supporters.

• Ability to show initiative and determination to investigate and solve complex enquiries.

• Excellent time management and organisational skills enabling you to plan and prioritise incoming workloads to SLAs set.

Desirable:

• Experience of working in a busy customer/supporter service environment.

Personal Attributes

• A team player, develop collaborative, strong and effective working relationships.

• Empathetic and patient, with a genuine desire to help members and supporters.

• Positive and professional attitude.

• Proactive and self-motivated with the ability to work independently.

• Adaptable and flexible in a fast-paced environment.

• Strong sense of responsibility and accountability.

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.  

 

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.  

 

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.   

 

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.  

Join Isabel Hospice as our Individual Giving Retention Officer and help ensure our donors feel valued, connected and inspired to continue supporting compassionate hospice care across eastern Hertfordshire.

About the role

As Individual Giving Retention Officer, you’ll play an important role in helping Isabel Hospice grow sustainable income by strengthening the relationships we have with our individual supporters.

Working closely with the Individual Giving Manager, you’ll support the delivery of engaging supporter journeys across post, email, phone and in-person communications. You’ll help ensure donors receive timely, meaningful thank yous, impact updates and stewardship that show just how much their support matters.

This is a part-time role with a clear focus on activity that makes the greatest difference to supporter retention, repeat giving and long-term engagement. From helping to re-engage donors, to supporting regular giving growth and using insight to improve communications, your work will help local people feel closer to the care they make possible.

You’ll also use CRM data to segment audiences, track supporter behaviour and help develop communications that are personal, relevant and effective. The attached job description highlights the role’s focus on supporter stewardship, regular giving, data insight, cross-team working and excellent supporter experience.

About you

You’ll be organised, proactive and confident communicating with supporters in a warm, professional and empathetic way. You’ll enjoy building positive relationships and using insight to improve how people experience and engage with a charity they care about.

You’ll also have:

• Experience in fundraising, marketing, customer engagement or a relationship-based role
• Strong written and verbal communication skills, with the ability to engage and inspire supporters
• The ability to analyse data and use insight to improve performance
• Good organisational skills and the ability to manage multiple priorities
• Confidence speaking with supporters in person and on the phone
• A motivated, proactive and results-focused approach

It would also be helpful if you have experience in individual giving, supporter journeys or donor retention, as well as experience using a CRM system such as Raiser’s Edge. An understanding of fundraising principles, donor behaviour, UK fundraising regulations and GDPR would also be beneficial.

What we offer

• A supportive, values-led team environment
• The chance to make a real difference to local families
• Ongoing professional development and training
• The opportunity to help supporters feel closer to the impact of their kindness
• The satisfaction of knowing your work helps provide compassionate end-of-life care across eastern Hertfordshire

Benefits

• 27 days holiday plus bank holidays (pro rata)
• Pension and life assurance schemes
• Employee Assistance Programme for health and wellbeing support
• Cycle to work scheme
• Health Service Discounts
• Refer a friend bonus

If you’re ready to use your communication skills, creativity and supporter care experience to help build lasting relationships with donors, we’d love to hear from you.

We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.

Successful applicants will be required to undertake a DBS check.

For details of our inclusion statement, please see our website.

0.5 FTE – 18.75 hours per week (flexible working)
Salary: £30,000-£32,000 FTE depending on experience
Location: Hybrid working with one regular day or half-day per week in Abingdon/Oxfordshire, alongside home working and occasional external meetings

About Quest for Learning

Quest for Learning is an education charity working to close the gap for primary school children in Oxfordshire who are falling behind due to disadvantage.

We work closely with schools to deliver targeted, evidence-led literacy and numeracy programmes that help children build the skills, confidence and foundations they need to thrive. Many of the children we support are growing up in poverty, facing barriers linked to low family literacy, unmet additional needs, unstable home circumstances, or limited access to wider opportunities.

Our programmes are delivered by experienced professional tutors and are built around structured interventions, strong school partnerships and measurable outcomes. On average, pupils supported through our small-group tutoring make around 13 months of progress in just 10 hours of support.

Quest for Learning is entering an important new stage of development. Following a period of organisational growth and strategic transition, we are investing in building a more sustainable and ambitious fundraising function that can deepen our impact and reach more children across Oxfordshire.

This is an opportunity to play a central role in shaping that journey.

Why join us?

This is a rare opportunity to join a small but ambitious charity at a genuinely exciting stage of development.

You’ll have:

• Real ownership and autonomy within your role
• The opportunity to help shape and build a growing fundraising function
• Close working relationships with the CEO and leadership team
• Flexibility and hybrid working arrangements
• The chance to make a direct and measurable difference to children facing disadvantage
• Opportunities for progression as the organisation grows

We are intentionally investing in fundraising and organisational growth, and this role offers the opportunity to help shape a developing fundraising function within an ambitious, evidence-led charity with strong foundations and significant future potential.

We are a collaborative, supportive and purpose-driven team that values initiative, professionalism, creativity and compassion.

Role purpose

We are seeking a proactive, highly organised and motivated fundraiser to lead and grow our trusts and grants fundraising activity.

This role will focus primarily on identifying funding opportunities, developing compelling applications, managing funder relationships and building a strong pipeline of income to support Quest for Learning’s future growth.

The successful candidate will play a key role in helping us develop a more strategic and sustainable fundraising approach. We are looking for someone who can combine strong written communication and attention to detail with initiative, pace and the ability to manage multiple priorities effectively.

This role would suit someone with existing trusts fundraising experience, or someone with highly transferable skills who can learn quickly and thrive in a fast-moving environment.

You will work closely with the CEO, programme staff and trustees, with access to strong impact data, established programmes and a compelling case for support.

Alongside this role, Quest for Learning is also exploring the development of an additional partnerships-focused fundraising role. We are open-minded about how responsibilities are ultimately structured and welcome applications from candidates with a range of backgrounds, experiences and strengths.

Key responsibilities

Trusts and foundations fundraising

• Research and identify prospective trusts, foundations and grant opportunities
• Build and maintain a strong pipeline of funding prospects
• Develop and submit high-quality, tailored funding applications
• Manage multiple applications and deadlines simultaneously
• Produce timely and well-written monitoring reports and evaluations
• Work closely with programme staff to gather impact data, case studies and delivery information
• Maintain accurate records of applications, deadlines and funder communications within Beacon CRM
• Monitor fundraising performance and contribute to pipeline tracking and forecasting
• Support the development of longer-term funding strategies and priorities

Relationship management and stewardship

• Build positive and professional relationships with funders and supporters
• Arrange and attend occasional meetings with funders and partners where appropriate
• Ensure strong stewardship and communication throughout the funding lifecycle
• Support the CEO in managing strategic funding relationships

Organisational Contribution

• Contribute to the ongoing development of Quest for Learning’s fundraising function and systems
• Work collaboratively with colleagues across the organisation
• Represent Quest for Learning professionally and passionately to external audiences
• Contribute ideas and insight to support organisational growth and sustainability

Person specification

We recognise that strong fundraisers do not always come from traditional charity fundraising backgrounds. If you have transferable skills and experience in areas such as bid writing, partnerships, relationship management, education, sales, communications, account management or business development - and are excited by our mission - we would strongly encourage you to apply.

Essential

• Excellent written communication skills with strong attention to detail
• Highly organised, with the ability to manage multiple deadlines and priorities
• Strong research and analytical skills
• Ability to work independently and proactively
• Strong interpersonal and relationship-building skills
• Confidence using databases, spreadsheets and digital systems
• Ability to communicate complex ideas clearly and persuasively
• Commitment to the mission and values of Quest for Learning
• Experience of writing successful funding applications, bids, proposals or other persuasive written content

Desirable

• Experience in trusts and foundations fundraising within the charity sector
• Experience using Beacon CRM or similar fundraising databases
• Understanding of monitoring, evaluation and impact reporting
• Experience within education, children’s services or related sectors
• Knowledge of the Oxfordshire funding landscape
• Experience working within a small charity or growing organisation

What success looks like in this role

Successful performance in this role is likely to include:

• Building and maintaining a strong and active funding pipeline
• Producing a consistent volume of high-quality applications and reports
• Securing significant grant income for the charity
• Developing strong funder relationships and stewardship practices
• Contributing to the growth and professionalisation of Quest for Learning’s fundraising function
• Helping position Quest for Learning for sustainable long-term growth

As Quest for Learning grows, we expect this role to develop too, with opportunities to shape strategy and take on increasing responsibility over time.

Who thrives at Quest for Learning?

People who tend to thrive at Quest for Learning are:

• proactive and solutions-focused
• motivated by meaningful impact
• comfortable working independently while collaborating closely with others
• excited by helping build and improve systems and processes
• adaptable, thoughtful and motivated to grow professionally alongside the organisation

Working arrangements

• 0.5 FTE with flexible working arrangements
• Hybrid role combining home working with one regular day or half-day per week in Abingdon/Oxfordshire
• Occasional travel across Oxfordshire for meetings and events
• Flexible working patterns can be discussed

Benefits

• Flexible and hybrid working
• Pension contribution
• TOIL policy
• Supportive and collaborative working culture
• Professional development opportunities
• Opportunity to help shape a growing fundraising function within an ambitious charity

Application process

To apply, please submit:

• A CV
• A short statement explaining your interest in the role and how your experience meets the person specification

We encourage applications from candidates with both traditional and non-traditional fundraising backgrounds.

For an informal conversation about the role, please contact Chris Higgins, CEO

Closing date: midday, Tuesday 30 June
Interviews: week commencing 6 or 13 July 

Purpose of the role

To deliver the Day One Casework bedside model to patients, or those closest to them, impacted by serious or multiple injuries which could result in life changing consequences, such as disability or death, within Salford Northern Care Alliance, providing support on some of the wards (such as rehabilitation), on-site clinics and other settings (e.g. rehabilitation centres). 

Have a visible physical presence within the Trust, becoming embedded into clinical teams focussing on major trauma pathways, facilitating outpatient and in-person legal clinics.

To work closely with those impacted by serious and life-changing injury, taking referrals and carrying out initial assessments of need, expertly navigating, signposting and putting services in place in the immediate aftermath of major trauma, including talking about and facilitating timely access to legal support to aid rehabilitation.

To establish and develop relationships with key stakeholders to promote Day One and address the needs of those affected by serious and life-changing injury. 

To work as part of the wider Day One Service’s team and organisation, taking responsibility for own record keeping and data collection in line with regulatory requirements. 

Key responsibilites:

• Work closely, and in partnership, with NHS clinical staff and relevant community and voluntary sector organisations, to address the needs of patients, and those closest to them, affected by serious and life-changing injury. 

• Operate a case management approach to individuals, assessing and identifying needs, putting support in place including signposting, making referrals and direct support. 

• Provide consistency in assessment of all patients and their loved ones, irrespective of injury cause, age, status, giving access to the earliest possible specialist legal advice which supports rehabilitation and NHS cost recovery. 

• Maintain detailed case records, including accurate records of activity and intervention, using Day One’s Customer Relationship Management (CRM) system, capturing and storing data in line with Day One policies and procedures and regulatory requirements. 

• Contributing towards report writing through the writing case studies and narrative to support data collection. 

• Implement processes and procedures to collect patient and family feedback and contribute to ongoing monitoring and evaluation of Day One services through providing relevant information, case studies and reports. 

• Deliver awareness raising presentations to clinical colleagues and departments. 

• Organise and facilitate outpatient and in person legal clinic drop-in sessions. 

• Build awareness of the role and charity’s purpose through building strong and effective relationships across the regional major trauma network, ensuring those who need it have access to Day One support. 

• Work closely with local authority, statutory and voluntary organisations to provide patient and family support and advocacy. 

• Help establish other support mechanisms once a person is no longer within the hospital setting, supporting the patient discharge process in conjunction with leadership from NHS staff. 

• Identify and support the recruitment and supervision of Day One volunteers, where appropriate. 

• Work closely in partnership with our Peer Support Service, focussed on promoting awareness and uptake within the region. 

• Work closely with the wider team on performance, quality, safety and effectiveness of all services, ensuring appropriate safeguarding policies are followed. 

• Work closely with our Fundraising and Communications team, supporting national activity, as well as regional initiatives to raise awareness and fundraise. 

• Be prepared to travel across the region and, on occasion, to other sites and national meetings as required. 

• Willingness to undertake continuous development and training for the role, including mandatory Day One and NHS Trust specific training. 

• Participate in external clinical supervision and monthly caseworker reflective practice to sessions to effectively explore and uphold professional boundaries within a safe, structure and supportive environment. 

Please find the recruitment pack attached for full details.

How to apply 

Please upload your CV and supporting cover letter to Charity Jobs outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.

Closing date: Monday 29th June 2026 
First stage virtual interviews: On-going 
Second stage in-person interviews in Salford: TBC 

Applications will be reviewed on a rolling basis; therefore, early applications are encouraged. We reserve the right to close this vacancy early should we receive a high volume of suitable applications.

• Do you want to do work that really matters? Help us end avoidable blindness
• Part time: Fixed term: 3- 6months 3 days a week, role is based London (Flexible work from home arrangements available)
• Closing Date: 30 June 2026

ABOUT THE FRED HOLLOWS FOUNDATION

The Fred Hollows Foundation is an international development organisation working to prevent blindness and restore sight. We continue to carry on the legacy of Professor Fred Hollows, who believed every person had the right to quality eye care, no matter where they live. The Foundation is known around the world as an organisation that works with purpose and determination. With a reputation for excellence, we are well known for making change happen.

The Foundation has grown to work in more than 25+ countries throughout Africa, South Asia, Southeast Asia, the Middle East and the Pacific, as well as Australia. The Foundation has restored sight to more than 3 million people worldwide. We have an ambitious five-year strategic plan that aims to take us even closer to realising our vision of a world in which no person is needlessly blind, or vision impaired and Indigenous Australians exercise their right to sight and good health. 

THE OPPORTUNITY

The Philanthropy and Partnerships Coordinator support the development and progression of philanthropy and partnership activity across trusts & foundations, corporate partners, and high‑value philanthropic audiences in the UK. The role is focused on coordination, preparation, prospects research, and pipeline support, enabling effective relationship management and timely progression of opportunities.

KEY RESPONSIBILITIES

• Coordinate and support a targeted portfolio of trusts & foundations, corporate, and philanthropic prospects, assisting with qualification, cultivation, and stewardship activity.
• Support the preparation and submission of trusts & foundations applications, including coordinating inputs, drafting supporting materials, and managing timelines and follow‑up.
• Support donor and partner engagement through effective briefing, scheduling, meeting preparation, follow‑up, and moves management.
• Act as a coordination point between UK, Global Philanthropy, Programs, and Business Development teams to align inputs, streamline processes, and reduce bottlenecks.
• Maintain accurate and up‑to‑date CRM and pipeline records, ensuring donor intelligence, engagement activity, and stage progression are consistently recorded.
• Supporting prospect research and developing profiles when required.
• Support reporting and insight generation, including pipeline tracking, income forecasting inputs, and progress summaries to inform prioritisation and decision‑making 

WHAT YOU’LL NEED TO SUCCEED

• Experience supporting or coordinating fundraising, philanthropy, or relationship-based income generation within a charity or comparable environment.
• Strong organisational and planning skills, with the ability to manage multiple priorities and deadlines.
• Ability to analyse and interpret information and data to support decision-making and insight.
• Excellent written and verbal communication skills, with experience preparing professional-level briefs and materials.
• Strong collaborative skills and the ability to work effectively across teams and stakeholder groups.
• Exposure to fundraising, particularly in major gifts, trusts and foundations, and/or corporate partnerships.
• Understanding of data protection regulations (e.g. GDPR) and their application in donor management.
• Experience supporting donor stewardship activities and relationship management processes.
• Familiarity with working in an international or not-for-profit environment

How we recognise your contribution

Through our internal programs and employee benefits we aim to create an environment where you will feel supported and empowered.  Whether your focus is on continuous learning, professional development or finding an environment which enables you to thrive while balancing family or personal commitments, we have a range of programs in place to support you.

APPLICATIONS

Please apply directly using the "Apply" button. Your application should include a CV and, preferably, a cover letter that outlines your interest in the role and addresses the key criteria listed in the “Key Responsibilities”, and “What you need to succeed” sections of the advertisement.

Applications Close:30 June 2026

The Fred Hollows Foundation is committed to protecting the rights of children and community partners in all areas where we work. Applicants are advised that The Foundation reserves the right to conduct police checks, and other screening procedures to ensure we maintain and promote a child safe environment, as well as to protect The Foundations reputation and values. In addition, The Foundation reserves the right to verify qualifications and credentials of applicants as part of our recruitment and screening processes.

Please be advised:

1. Fred Hollows Foundation will never ask for a fee during any stage of the recruitment process.
2. All active roles are advertised directly on our website here.
3. Please note we will not be accepting CVs via agencies for this role.

Contract Type: 1 X Fixed Term 12 months, 1 X permanent

Location: Glasgow (5 days a week)

Assessment Centre: 13th of July in our Glasgow Centre

Let’s make every day a chance to create a brighter future for the next generation!

Would you like to join a great team- working in Employability across Outreach and Delivery? Join us at The King’s Trust, where together we’ll ensure young people are supported, engaged, and fully prepared to step into sustainable employment with confidence and style.

You’ll play a vital role in guiding young people on their journey into work. By building strong relationships, you’ll uncover and help remove any barriers that might stand in their way - enabling them to thrive and achieve positive job outcomes. You’ll take responsibility for a caseload of young people, offering one-to-one support, coaching, and encouragement, while helping them navigate everything from travel costs to balancing other commitments.

As a key advocate, you’ll work closely with employers to champion each young person’s support and learning needs, ensuring they are set up for success in their roles. You’ll also collaborate with partners such as Jobcentre Plus and other stakeholders to create seamless pathways into employment, making sure nothing stands in the way of sustained job outcomes.

You’ll be a guiding light for our delivery partners and service providers, supporting them to deliver high-quality experiences that lead to real jobs for young people. You'll also deliver engaging employability sessions, both directly and by supporting partners and volunteers, using a mix of face-to-face delivery and virtual sessions via MS Teams. When needed, you’ll be out and about, visiting placements or employers to ensure everything runs smoothly and that everything is delivered to the highest standard.

Alongside this, you’ll maintain accurate and detailed records of young people’s progress, employer engagement, and outcomes, ensuring everything aligns with our funding requirements and clearly demonstrates the impact of the programme.

We’re passionate about Equality, Diversity and Inclusion, so you’ll help create an environment where every young person feels seen, valued, and supported, contributing to local action plans that bring our EDI commitments to life.

This is a dynamic role where no two days are the same - you’ll need to be adaptable, ready to step into different responsibilities, and occasionally deputise when needed.

Join The King’s Trust team and help make our mission a reality - supporting young people not just into jobs, but into brighter futures.

What happens next?  

For our Youth Development Lead roles, there's no need to upload a CV or cover letter, as we use a strengths-based approach. Simply complete your profile, including the screening questions. If you pass the initial screening, you'll be invited to complete an online assessment (which must be completed to be considered). We'll then be in touch with next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• Cycle-to-Work Scheme
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Ascension Community Trust (ACT) is a much-loved community-based charity in Custom House, Newham.  We deliver a range of projects including Newham District Foodbank (a Trussell Trust foodbank), welfare benefits advice, ESOL classes, work with adults with learning difficulties, as well as work with children, young people and their families.

This an exciting time for the programme with a Special Educational Needs and Disabilities (SEND) school being build next door to our centre, and with established relationships with several care homes – we expect that this programme will go from strength to strength.

The programme currently consists of:

· Inclusive Art Group

· Supported Volunteering

· Weekly Community Meal

We are seeking a competent manager for a one year fixed contract to cover maternity leave.

You will have the leadership skills to support a small team of sessional staff. You will be at ease in relating to adults as well as their parents and carers. You will be passionate about the well being and integration of people with learning difficulties with an understanding of their needs.

Christian belief is not a requirement of the role; however, it is essential that the successful candidate will be comfortable working in sympathy with our values.

If you share our values and want to make an impact within Newham, then we look forward to hearing from you!

Salary: £27,000 FTE (pro rata £16,200)
Hours: Part-time, 24 hours per week
Contract: Permanent
Location: Hybrid with at least 1 day per week onsite in South Wales

Play a key role in funding meaningful change
A well-established, purpose-led animal welfare charity is entering an exciting new phase following a major shift in its operating landscape. With ambitious plans to grow its reach and impact, the organisation is strengthening its fundraising team to build sustainable income for the future.

This is an excellent opportunity for a Trusts and Foundations Officer to contribute at a pivotal moment, helping secure vital funding that directly supports life-changing work.

You will play a central role in securing income from trusts and foundations, working across the full fundraising cycle from research and bid writing to reporting and relationship management.

As part of a collaborative income generation team, you will contribute to an ambitious income target while building and managing a diverse portfolio of funders.

What you will be doing

• Managing and growing a portfolio of trust and foundation funders
• Writing compelling, high-quality grant applications across a range of values
• Researching and developing new funding opportunities and prospects
• Producing clear, timely monitoring and impact reports for funders
• Building strong, long-term relationships through effective stewardship
• Developing and maintaining a robust funder database
• Working collaboratively across teams to shape strong, fundable cases for support
• Supporting the wider development of the fundraising strategy
• Maintaining accurate records using CRM systems

We are looking for an enthusiastic and organised fundraiser who is motivated by impact and collaboration.

You will bring:

• Experience in trust and grant fundraising, including successful bid writing
• A track record of securing low, medium and high value grants
• Experience producing monitoring and reporting for funders
• Strong written and verbal communication skills
• Excellent organisation and attention to detail
• Ability to manage workload independently and meet deadlines
• Experience building and maintaining effective stakeholder relationships
• Confidence working with CRM systems (such as Beacon or similar)
• A collaborative approach and commitment to working within a small, purpose-driven team

What you will receive

• 28 days annual leave (including bank holidays), pro rata
• £200 annual CPD allowance
• Reimbursement of agreed out-of-pocket expenses

Why join?
This is an opportunity to be part of a committed organisation at a defining moment in its journey. Your work will directly enable impactful programmes and help build a sustainable future for those it supports.

If you are passionate about fundraising and want to see the tangible impact of your work, this role offers both purpose and opportunity.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Do you have proven experience of working in an advice related environment, where there has been a focus on financial and housing issues, plus a real desire to help improve people’s financial health? Then join Shelter as a Senior Partnerships Manager and you could soon be responsible for managing our innovative Breaking the Cycle programme.

About Breaking the Cycle

Breaking the Cycle is an innovative access-to-banking programme led by Shelter, designed to help people with no fixed address take a vital step out of homelessness by gaining access to basic banking services. Delivered in partnership with HSBC UK and a nationwide network of charities and local organisations, the programme supports vulnerable individuals—including those experiencing rough sleeping, seeking asylum, or escaping domestic abuse—to become financially included. Recognised by HM Treasury as a key initiative within its 2025 Financial Inclusion Strategy, Breaking the Cycle is now expanding through a 12-month pilot with five major high street banks, alongside UK Finance, representing over 300 firms across the sector.

About the role

The Senior Partnerships Manager will lead and shape the expansion of the Breaking the Cycle programme at Shelter, providing strategic direction and overseeing relationships with key financial institutions including HSBC UK, Barclays, Santander UK, Nationwide Building Society, Lloyds Banking Group and NatWest Group. Responsible for delivering a high-profile expansion pilot in collaboration with UK Finance and HM Treasury, the role combines senior stakeholder management with programme leadership—driving growth, managing risk, and ensuring strong governance and safeguarding.

Leading a team of Partnership Executives, the postholder will oversee onboarding of new partners, refine processes, negotiate complex agreements, and ensure effective delivery across a diverse charity network. They will also play a key role in promoting the programme through campaigns and external engagement, while delivering robust reporting, identifying future growth opportunities—including digital expansion—and securing long-term investment and impact.

About you

We’re looking for a confident and collaborative professional with proven experience managing complex, multi-partner programmes or projects across diverse organisations. You’ll bring a strong understanding of financial inclusion or similar initiatives, with the ability to engage and influence a wide range of stakeholders—from senior leaders to frontline delivery teams.

Comfortable presenting both in-person and online, you’ll also have experience chairing steering groups and driving alignment across partners. You’ll be a team player who works effectively with internal colleagues to deliver wider organisational goals, and you’ll be confident using a range of IT tools, including Microsoft Office and reporting systems, to manage, track and communicate impact.

Apply to be part of our team and be the change you want to see in society.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to apply 

Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We work together to achieve our shared purpose
• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.