Senior website and digital marketing manager jobs
Senior Marketing & External Affairs Manager at Affinity Trust
Location: Hybrid – at least 2 days per week in our Thame office
Hours: 37.5 per week
Salary: £52,500 per annum
If you’re a strategic and forward-thinking marketing and external communications leader ready to shape how an organisation is seen, heard, understood and influences – this is your opportunity. Join a values-led organisation transforming lives across health and social care.
As our Senior Marketing & External Affairs Manager, you’ll lead our brand, external affairs, digital communications, and all stakeholder and community engagement. You’ll propose the strategy and deliver impactful campaigns, strengthen our voice across multiple channels, and champion growth – positioning us as a trusted, influential voice among policymakers, partners, and communities.
What you’ll do:
- Shape and deliver our marketing, external communications, and digital engagement strategies, creating strong brand differentiation and delivering plans that align with the organisation’s strategic objectives.
- Drive our public affairs and stakeholder engagement strategy, seeking to create a strong sector voice, and influence policies, decision making and commercial outcomes.
- Oversee our digital presence, including the website and social media, ensuring data-driven performance and audience insight.
- Lead proactive PR, media relations, and digital PR to boost awareness and thought leadership.
- Develop impactful campaigns, films, and stories that showcase our work and impact.
- Lead and mentor a small digital and communications team.
- Manage budgets, agencies, and external partnerships effectively.
What you’ll bring:
- Proven senior experience in marketing, communications, or external affairs.
- Strategic mindset with a focus on achieving organisational growth objectives.
- Strong stakeholder engagement and influencing skills.
- Demonstrable experience in digital marketing, analytics, and content performance.
- Confident leadership style with a collaborative, outcomes-focused approach.
- (Bonus) Experience in health, social care, or not-for-profit sectors.
Why join us:
- £52,500 salary + excellent benefits.
- Hybrid working (min. 2 days/week in Thame).
- 31 days’ annual leave (including bank holidays), rising with service.
- Health cash plan, pension, life assurance, Employee Assistance Programme.
- Blue Light Card, Cycle2Work, and option to buy additional leave.
We celebrate diversity and inclusion. We welcome applicants from all backgrounds and guarantee an interview for those with a disability who meet the minimum criteria.
If you are offered the role, you will be required to have a DBS check at the relevant level, which we’ll cover the cost for.
For full details, please see the attached job description.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us at Community Integrated Care and help shape the future of social impact.
We’re looking for a Senior Communications and Marketing Manager to lead the marketing and communications of our specialist Partnerships and Communities function.
In this strategic position, you’ll join a specialist team that designs programmes that transform lives and challenge inequality, collaborating with iconic brands, innovators, and influential public figures. This is a unique opportunity to drive campaigns, projects and partnerships that create societal change.
This is a full-time permanent role with national travel and regular / weekly presence required in our head office in Widnes, so the ideal candidate will be based within an hour’s commute of Widnes.
What is "The Deal" for you?
- Transformative work: You’ll work with our portfolio of exceptional partners, including British Cycling, Rugby Football League, Lawn Tennis Association and RSPB, and high-profile brands and public figures, in a team that have been named ‘Care Innovators Of The Year’.
- Flexibility: Work your 37.5 hours over 4 days and enjoy a long weekend, or split the hours over 5 days to accommodate your other commitments. You can work from home, or from our head office in Widnes, or a flex between the two (there is a requirement to travel to our head office at least once a week).
- Development: We'll work with you to develop your career, in an incredible role where you’ll build skills and experience working with exceptional people and brands.
- Pension and benefits: contributory pension scheme, retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app.
- Best Lives Possible: You'll be working for an award-winning charity that is dedicated to ensuring that people who draw on social care can live the Best Life Possible.
You’ll take ownership of the communications and marketing requirements for our Partnerships and Communities portfolio, ensuring every project has a clear, impactful marketing strategy. From developing inclusive campaigns and activations, to building new relationships, products and partnerships, you’ll be at the heart of promoting our work and growing our influence.
You’ll work in close collaboration with our award-winning Communications and Marketing function to ensure your strategies align with, and complement, our overarching communications strategy, vision and corporate brand. By coordinating with our PR, Social Media, and Marketing teams, you’ll drive consistency and cohesion through the Partnerships and Communities programmes, helping us amplify our message and strengthen our impact.
Key Focus Areas
- Supporting partnership, funding and supporter growth and retention by working with the Partnerships Development Manager to develop partnership strategies and materials (e.g., pitches, proposals, content, impact reporting), and track/evaluate partnership activity to evidence impact and attract new support.
- Commissioning and managing the creation of accessible and effective assets (e.g. presentations, toolkits, social content, video) that are used in the delivery and implementation of a wide variety of programmes and campaigns, across diverse themes. This will involve close collaboration with the Senior Programmes Design Manager and our partners.
- Developing and overseeing integrated marketing and communications plans for the programmes and campaigns – considering objectives, audiences, channels, timelines and KPIs - in close collaboration with Community Integrated Care’s in-house internal and external Marketing and Communications team and operational colleagues, and our partners, to ensure that we reach and empower our target audiences.
- Identifying, delivering and collaborating on profile-raising activations with partners (e.g., events, co-branded campaigns, ambassador activity, PR opportunities) that celebrate the charity, extend reach, and support a more inclusive society, working with Community Integrated Care’s external communications team – including PR and Media, Social Media, Policy & Public Affairs and Design specialists.
Our Ideal candidate:
- Degree-qualified in Marketing, Communications, or related field.
- Proven experience in content creation, media relations, and digital marketing.
- Strong track record in strategy design, project management, and inclusive marketing.
- Skilled in copywriting, data analysis, and creating engaging presentations.
- A creative, detail-focused professional who thrives in a fast-paced environment.
- Passionate about social inclusion, community development, and making a positive impact.
Why join us?
- Be part of a charity that’s changing lives through innovative social impact programmes.
- Work on high-profile campaigns with partners, ambassadors, and influencers.
- Enjoy opportunities for professional growth, coaching, and development.
- Make a tangible difference in communities across England and Scotland.
Ready to lead impactful campaigns and help us create a better world?
Apply today and be part of something extraordinary.
Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.
We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.
In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.
The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.
The client requests no contact from agencies or media sales.
Website & Social Media Manager at Affinity Trust
Location: Hybrid – Thame Office (min. 2 days/week)
Hours: 37.5 per week
Salary: £40,000 per annum
The Opportunity
Are you a values-driven digital communications professional ready to amplify voices and build online communities that create real change? This is your chance to transform how a purpose-led organisation connects – driving visibility, engagement, and impact for people with learning disabilities, autism, and those who support them.
As our Website & Social Media Manager, you’ll combine up-to-date digital marketing knowledge and data insight skills with storytelling that engages key stakeholders – optimising our online presence, producing compelling and accessible content, and using data to improve engagement, support recruitment, and influence policy. You’ll also work closely with the Senior Marketing & External Affairs Manager to create digital content that strengthens our public affairs and stakeholder engagement activity.
What You’ll Do
Digital & Web Strategy
- Shape and deliver digital strategies that grow our online reach and impact.
- Oversee website content, performance, accessibility, and SEO, with agency support, identifying ongoing opportunities to improve reach and performance.
- Create and manage high-quality content that reflects our authentic voice and lived experiences.
Social Media Leadership
- Build and nurture trust and engagement across social media platforms.
- Empower and enable colleagues to share values-led content that showcases our work and impact.
- Design and run targeted campaigns to support recruitment, awareness, and policy influence.
Content & Digital PR
- Produce accessible multimedia content (video, graphics, storytelling).
- Lead digital PR activity to amplify campaigns, events, and partnerships.
- Support the delivery of content for public affairs and stakeholder engagement.
Analytics & Insights
- Use GA4 and social analytics tools to measure success and inform decisions.
- Report on performance and continuously optimise for greater impact.
- Stay ahead of trends, tools, and algorithms to keep our digital presence strong.
What You Bring
- Proven experience managing websites, social media channels, and digital communities.
- Hands-on understanding of GA4, SEO, digital PR, and paid social campaigns.
- Strong storytelling and content creation skills, guided by insight and data.
- Collaborative approach with the ability to align digital activity with organisational goals.
- (Bonus) Experience in health, social care, or policy-related communications; familiarity with accessibility tools.
Why Join Us
- £40,000 salary + excellent benefits.
- Hybrid working (min. 2 days/week in Thame).
- 31 days’ annual leave (inc. bank holidays), rising with service.
- Blue Light Card, Cycle2Work, option to buy additional holiday.
- We celebrate diversity and are proud to be Disability Confident – we guarantee an interview for any applicant with a disability who meets the minimum criteria.
This is digital work with purpose. Build communities. Amplify voices. Drive change.
If you are offered the role, you will be required to have a DBS check at the relevant level, which we’ll cover the cost for.
For full details, please see the attached job description.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role sits at the heart of Operation Smile UK’s five-year strategy to deliver transformational growth across all income streams. As Senior Lead - Acquisition and Digital Fundraising, you will be instrumental in delivering on three of our four core strategic priorities:
- Build Regular Giving – laying the foundation for higher long-term value and stronger ROI across acquisition channels.
- Drive All Donors to Legacy – recruiting quality donors who have the potential value to feed into legacy and long-term giving goals.
- Maximise Growth Through Digital Fundraising Integration – leading the expansion and optimisation of digital acquisition within a cohesive fundraising strategy
The Senior Lead - Acquisition & Digital Fundraising role is responsible for delivering Operation Smile UK’s strategic individual giving acquisition programme. This role is key to driving income growth and expanding our supporter base across multiple channels, including digital, DRTV, dialogue fundraising and print.
You will lead the strategy, planning, delivery and evaluation of acquisition campaigns, including the onboarding process, with full accountability for managing significant budgets, agency partnerships and performance metrics. This is a senior, hands-on role suited to an experienced acquisition fundraiser with strong commercial acumen and a data-driven mindset.
Key Responsibilities
Strategic Campaign Leadership
- Develop and implement the multi-channel acquisition strategy, aligned with income targets and supporter growth objectives.
- Lead on the planning and delivery of campaigns across direct dialogue, digital, DRTV, and print channels.
- Lead on the planning and delivery of the onboarding process for all new recruits.
- Monitor and report on campaign performance, providing insight-driven recommendations to optimise results.
- Drive testing and innovation to expand existing channels and introduce new ones within acceptable risk and return parameters.
Budget Ownership & Performance Monitoring
- Take full responsibility for acquisition budget management, income forecasting and cost control.
- Set, monitor, and evaluate key performance indicators (KPIs), reporting against ROI, CPA, and long-term value across all acquisition channels.
- Collaborate with the Senior Database Manager and the Director of Data and Technology to develop and maintain performance dashboards (e.g., Power BI) and support strategic data analysis, including both short-term and long-term channel performance evaluation.
Agency & Partner Management
- Manage day-to-day relationships with external fundraising and creative partners.
- Lead briefings, content sourcing, agent training, stakeholder approvals, and quality assurance processes.
- Negotiate contracts and hold suppliers accountable for delivery and performance.
Cross-Team and Market Integration
- Represent the acquisition programme in cross-functional planning meetings and contribute to a unified team culture focused on strategic delivery.
- Deliver and optimise the onboarding and conversion programme for new donors.
- Develop CRO strategies and implement with support from the Communications team, whilst supporting the enhancement of web development
- Ensure consistent campaign integration across touchpoints and maximise thematic/creative cohesion, working in collaboration with the Senior Communications Manager to lead and develop the creative and content strategy for acquisition.
- Act as a key liaison with colleagues across Operation Smile global markets, sharing insights and exploring opportunities to align strategy, co-develop creative, or pilot cross-market initiatives.
Compliance, Risk & Best Practice
- Ensure all campaigns meet legal, ethical and data protection requirements (e.g., GDPR, Fundraising Regulator).
- Act as a key contributor to organisational risk assessments relating to income performance and supplier performance.
- Keep up to date with sector trends, innovations and benchmarks to maintain best practice.
Person Specification
Essential Experience
- Extensive experience (ideally 5+ years) in Individual Giving or fundraising acquisition roles.
- Proven success delivering multi-channel acquisition campaigns with strong ROI.
- Experience managing external agencies and suppliers to high-performance standards.
- Strong background in digital fundraising and paid media.
- Demonstrated experience managing and reporting on substantial acquisition budgets.
Skills & Attributes
- Strategic thinker with excellent campaign planning and execution skills.
- Highly numerate and confident using data for decision-making and optimisation.
- Strong project and stakeholder management abilities.
- Proactive, self-starting approach with high levels of ownership and accountability.
- Excellent communication and interpersonal skills, able to represent the organisation externally.
Desirable
- Understanding of retention and supporter journey optimisation.
- Familiarity with CRM and data system Donorfy.
- Experience with Power BI or other reporting tools.
First-round interviews are set for the week of 23rd March 2026. We strongly encourage early applications.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Age UK is seeking a Senior Statutory Funding Manager to play a pivotal role in shaping and growing our statutory income-fuelling our mission to improve the lives of older people across the country.
In this exciting role, you'll take the lead on securing and managing national contracts and grants from central government, national lottery funders, and public sector bodies. You'll collaborate with a range of stakeholders to transform a funding stream that has been underperforming through a lack of resourcing and a challenging market but one that is now a strategic priority and has the potential to become a major source of income for the organisation.
We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office - currently once a week on a Thursday and may involve occasional travel for meetings and cultivation events. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Age UK internal grade: 4L
Last date for applications Monday 9th March 2026.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Experience in securing six and seven figure statutory contracts or grants for charities. (A, I)
- Experience of managing relationships with key individuals from public sector bodies. (A, I)
- Experience managing individuals or teams, providing excellent leadership and people management skills. (A, I)
Skills and knowledge
- Strong understanding of statutory funding processes, including commissioning and procurement. (A, I)
- Outstanding communication skills, both written and oral - with the social skills and presence to communicate complex issues to a variety of audiences. (I, T)
- High levels of gravitas and influencing skills: credible and confident with senior level contacts internally and externally. (I)
- Excellent levels of financial management and numeracy with significant experience of putting together, managing and monitoring budgets. (A, I)
- Ability to distil complex information and convey it powerfully to a variety of different people, including distilling complex issues to understandable and actionable items. (I, T)
- Ability to manage multiple priorities within a fast-paced environment, ensuring our prospects and donors are at the heart of our fundraising (A,I)
- Sound administration skills, including a good working knowledge of MS Office products and databases. (I)
Personal attributes
- A passion to join Age UK in supporting older people and a belief the support from statutory fundraising is critical to achieving our strategic goals. (A, I)
- Takes ownership of responsibility - able to identify and deliver the key activities - whilst collaborating and challenging others - that ultimately provide the best pathway for the organisation to realise statutory funding opportunities. (I)
- Has an entrepreneurial approach - makes things happen, links with others, thinks outside the box, spots where new opportunities can be created, and then delivers at pace (I)
- Thrives on collaboration - linking with others with a friendly and engaging approach that enables close working cross-organisationally, two-way challenging conversations and the ability to work confidently and effectively with a wide range of internal and external stakeholders. (A, I)
- Is resilient to change -flexible, pragmatic, and able to quickly adapt plans in alignment with organisational priorities. (I)
- Excited by the challenge of developing and growing statutory fundraising - currently an underdeveloped fundraising steam for Age UK. (I)
Great to haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Experience of working with local statutory commissioners. (A, I)
- Experience in project management, reporting and analysing results. (I)
Skills and knowledge:
- Knowledge of new digital tools, including AI, that can support efficient and effective statutory fundraising (I)
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital & Marketing Communications Manager
The Queen’s Reading Room
6 Month Fixed-Term Contract with potential for extension
Hybrid working (Home-based but with regular London travel required and office-working possible)
Salary: £35,000 per annum.
Help us grow a global community of readers.
The Queen’s Reading Room is a charity dedicated to celebrating the transformative power of reading. Inspired by Her Majesty The Queen’s passion for literature, and founded by The Queen in 2023, we connect readers around the world with books, authors and ideas through curated content, grassroots partnerships, innovative neuroscientific research, collaborations and major live events — including The Queen’s Reading Room Festival.
We believe books enrich lives, strengthen communities and support wellbeing. As we continue to grow our international audience and deepen our grassroots impact, we are seeking an exceptional Digital & Marketing Communications Manager to help shape the next chapter of our story.
The Role
This is a hands-on role at the heart of the charity.
You will lead integrated digital, marketing and media activity to grow audiences, drive ticket sales, strengthen brand reputation and amplify our impact. You will play a central role in delivering the marketing and ticketing strategy for The Queen’s Reading Room Festival and other major events, ensuring we meet ambitious audience and revenue targets. You will help convert major media moments into sustained follower and email subscriber growth and be responsible for improving website journeys and sign-up performance, using analytics to drive action.
Alongside commercial growth, you will work closely with our Impact Manager, supporting them to craft compelling stories about the charity’s reach and outcomes — particularly across our growing grassroots partnerships — ensuring our communications clearly demonstrate meaningful and measurable social impact.
This role combines strategic thinking with operational delivery. It would suit a confident, creative communications professional who thrives in a fast-paced environment and is comfortable working with senior stakeholders and high-profile partners.
Key Responsibilities
Marketing & Audience Growth
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Lead marketing strategy for The Queen’s Reading Room Festival and other major events, with clear audience and revenue objectives.
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Develop and deliver integrated ticketing campaigns across digital, email, social, media and partner channels.
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Manage ticketing communications and optimise audience conversion journeys.
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Monitor ticket sales in real time and adjust tactics to meet targets.
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Oversee paid marketing activity, including digital advertising and out-of-home placements where appropriate.
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Develop audience segmentation strategies to grow and retain supporters.
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Produce post-campaign and post-event reports with clear insights and recommendations.
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Convert peak media moments into follower growth and email subscriber acquisition.
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Optimise journeys from reach to follow/sign-up (not only ticket purchase).
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Report on follower and subscriber conversion, and recommend actions.
Digital Content & Impact Storytelling
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Lead digital growth strategy across social media, website and email platforms.
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Work with colleagues to plan content calendars aligned to campaigns, publishing milestones and cultural moments.
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Support the Impact Manager to translate data, insights and grassroots partnership outcomes into compelling, accessible stories, case studies and narrative content that clearly articulates the charity’s reach and measurable outcomes.
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Support the Impact Manager by ensuring impact reporting is integrated across digital channels and campaign materials.
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Oversee high-quality multimedia content creation (copy, graphics, short-form video) which supports the narrative of the charity.
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Draft and approve newsletter content distributed to a large database.
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Build and optimise welcome and follow-up journeys for new subscribers.
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Translate insight into prioritised changes across content, journeys and CTAs
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Use analytics to optimise engagement, growth and conversion.
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Own website performance and continuous improvement (UX and sign-up journeys).
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Ensure tracking is in place and use insight to drive action.
Media Relations & Press Office
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Manage day-to-day press office activity, including handling reactive media enquiries.
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Secure proactive media coverage across print, broadcast and digital channels to support campaigns and events.
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Build and maintain strong journalist relationships.
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Draft press releases, Q&As and briefing materials.
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Monitor and evaluate coverage, correcting inaccuracies where necessary and escalating issues appropriately.
Campaigns, Brand & Partnerships
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Develop and deliver integrated communications campaigns with measurable results.
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Ensure consistency of tone of voice and brand across all platforms.
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Build strong working relationships with publishers, literary organisations, cultural institutions and corporate partners to amplify reach.
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Conduct appropriate due diligence on partnerships in collaboration with senior leadership.
About You
We are looking for a strategic and creative communications professional with strong commercial awareness and excellent storytelling skills.
You will bring:
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Significant experience in digital marketing and communications roles.
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Demonstrable experience leading marketing campaigns with ticket sales or revenue targets.
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Experience marketing events, festivals or large-scale cultural programmes.
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A strong track record of social media growth and digital audience development.
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Experience handling media relations and securing coverage.
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The ability to translate data and impact outcomes into compelling public-facing stories.
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Excellent written communication skills and strong editorial judgement.
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Confidence working with stakeholders and external partners.
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Strong analytical skills, with the ability to interpret marketing and performance data.
You will also be:
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Creative and commercially minded.
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Calm under pressure and solutions-focused.
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Highly organised with strong attention to detail.
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Discreet and professional when handling sensitive matters.
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Deeply aligned with our mission to promote reading and literacy.
Experience in the charity, publishing, cultural or arts sectors is desirable but not essential. A genuine passion for books and reading is.
Working Arrangements
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Hybrid working, home-based with regular travel to London and the option to work in an office based in London Victoria. Our ideal candidate is based in or around London and must have the right to work in the UK.
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Some evening and weekend work required for major events and festival delivery.
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Occasional UK travel.
Why Join Us?
This is a rare opportunity to play an important role within a high-profile literary charity with international reach and cultural influence.
You will help shape how we grow our audience, strengthen our reputation and tell the story of our expanding grassroots impact — ensuring more people experience the joy and power of reading.
The charity working to celebrate and promote the power and benefits of reading; founded by Her Majesty Queen Camilla.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 22 March 2026
Ref 7301
Save the Children UK is looking for a Senior Data Analyst to join our high-performing Analysis team in the Public Impact division. You'll play a key role in delivering insight-led, supporter-focused solutions that drive income, engagement, and impact for children.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About Public Impact:
The purpose of the Public Impact is to build an active community of people in the UK who give money, time and take action to enable lasting change for children. We are building a distinctive modern cause that galvanizes the public to act with us.
About the role
As Senior Data Analyst, you will be at the forefront of transforming how data and analytics shape our fundraising, marketing and campaigning activity through Public Impact.
Working in an environment of agile, multi-disciplinary teams, you'll be a great collaborator and an experienced analytics professional, adept at building strong relationships and cutting through boundaries, in a fast-moving and dynamic environment. Leveraging agile principles, you'll flex and adapt - learning rapidly and responding to change, while keeping our supporters at the heart of everything you do.
This role is ideal for someone who combines technical excellence with a strong strategic mindset and the ability to translate complex analysis findings into actionable business change.
In this role, you will:
- Lead cross-cutting strategic analysis projects across our marketing, fundraising and campaigning squads.
- Act as a key strategic partner and subject matter expert, turning analysis into actionable recommendations that improve supporter engagement and income generation.
- Identify and implement innovative, predictive analytics solutions to our biggest business challenges.
- Lead the use of advanced algorithms and tools to improve efficiency and decision-making across the division.
- Foster a culture of data-driven decision-making through self-service tools, training, and storytelling.
- Act as product owner for our suite of CRM analytics tools, leading the development roadmap and collaborating with suppliers.
About you
To be successful, it is important that you have:
- Strong communication and collaboration skills, with the ability to influence non-technical stakeholders and explain complex concepts to those same stakeholders.
- Proven experience applying advanced analytical techniques in marketing, including segmentation (e.g. cluster analysis), behaviour prediction (e.g. propensity modelling), churn analysis, A/B testing, and data visualisation.
- Strong skills in R (R Studio), SQL or Python for statistical analysis in a commercial context.
- Experience with data analytics tools and platforms such as Azure Synapse Analytics, Databricks, Salesforce, Microsoft Power BI is advantageous.
- Experience working with large datasets, including extracting and preparing data using SQL and a strong understanding of relational databases.
- Experience with website analytics tools (e.g. Google Analytics or Adobe Analytics) is desirable.
- Passion for applying data to drive positive social impact.
- Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Closing date: Midnight on Sunday 22nd March
The Interview process for this role will be an initial informal call with the hiring manager, then a formal competency based interview in front of a panel at the second stage. Questions for the 2nd round will be sent at least 48 hours ahead of the interview.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
We are seeking a talented and experienced Marketing Officer to join our Innovation and Insight Team within the Giving Directorate. In this role, you will be responsible for managing, developing, and implementing a comprehensive communications strategy to support the directorate's work, ensuring effective promotion of giving and fundraising initiatives. As part of this you will be tasked with creating campaigns and reports, working with external design firms, or developing resources internally to ensure wide ranging impact.
You will also provide marketing and communications consultancy for Dioceses, Giving Advisors, and Churches, predominantly within the context of the Parish Share Project.
You will work collaboratively across the whole Giving Directorate, collating resources, case studies, and potential messaging opportunities to weave into wider strategic communication, either through our own channels or in partnership with the Communications and Digital Communications teams.
This is a remote fixed-term role till 31 December 2028 with a possibility of extension funding dependent.
Responsibilities
- Lead the development and execution of a strategic communications plan for the Giving Directorate.
- Deliver comprehensive communication to key stakeholders including Giving Advisors, Dioceses, and Churches, through, but not limited to, the management of Directorate websites and digital platforms.
- Create and manage marketing campaigns to promote giving and fundraising across the Church of England (e.g. Generosity Week)
- Develop and share a bank of case studies and examples of local impact, sharing the stories of what's happening on the ground.
- Act as a marketing consultant for the Parish Share Project, assisting dioceses in their communication with churches.
- Collaborate with the Communications and Digital Communications departments particularly, as well as other NCI departments, to align directorate efforts with the wider organizational strategy and to utilize national communication channels for Giving marketing campaigns.
- Alongside directorate members, partner with external agencies on joint campaigns (e.g. Farewill)
- Partner with the Senior Data Analyst, to conduct market research and analyse data to inform marketing and communication strategies.
- Build and maintain strong relationships with key stakeholders, including Giving Advisors, Churches, Cathedrals, and Dioceses. This will also incorporate the development of a new customer service portal.
- Stay updated on industry trends and best practices in marketing and communication.
- Oversee the production of marketing materials, ensuring brand consistency and high-quality output, including the maintenance and creation of directorate brands and sub-brands and associated resources (e.g. powerpoint templates, promotional flyers)
- Provide regular reports and insights on campaign performance and make data-driven recommendations for improvement.
- As part of the wider Directorate output, provide presentations where necessary to key-stakeholders including General Synod, Diocesan Consultation Forum, and the Giving Advisor Network.
- Offer support and training to members of the directorate and the wider giving network in how to adapt and utilise national resources.
- Support the Giving Directorate in achieving its goals and objectives through effective communication and marketing.
Your job description is intended to reflect your main tasks and areas of work, but is not exhaustive. Changes may occur over time and you will be expected to agree any reasonable changes to your job description that are commensurate with your banding and in line with the general nature of your post. You will be consulted about any changes to your job description before these are implemented.
About You
As part of the Innovation and Insight Team you will be energised by trying new things, having assumptions questioned, and being open to approaches that stretch you. You will enjoy hearing and engaging others, particularly those working on the ground in Churches. You will have a love for story-telling, for sharing good news with the world, and will want to have an impact on the culture you speak into.
Essential
Knowledge/Experience
- Minimum of 5 years of experience in a marketing or communications role, preferably in a non-profit or faith-based organization.
- Proven track record of developing and implementing successful marketing campaigns.
- Experience of website and digital platform management
- Ability to influence through communication and stakeholder management
- Proficiency in using marketing automation tools and analytics software.
- Experience in brand management and ensuring brand consistency across various platforms.
- Engagement with AI technologies and openness to the growing opportunities in this field
Skills & Abilities:
- Excellent written and verbal communication skills, with the ability to adapt messaging for different audiences.
- Strong project management skills and the ability to work independently and as part of a team.
- Proficiency in digital design and communication software
- Ability to work collaboratively and build positive relationships with internal and external stakeholders.
- An adept story teller, able to share more than just the facts, delivering the heart of a story to the listener.
Qualifications & Training:
- Bachelor's degree in Marketing, Communications, or a related field, or alternative relevant experience.
Desirable
- Knowledge of fundraising principles and best practices
- A passion for the mission and values of the Church of England.
- Comprehensive understanding of Adobe Creative Cloud software
- Experience of utilising AI technology in the workplace
Success in the role demands good understanding of the devolved nature of the Church of England, and the ability to work effectively across it. The post-holder will be expected to develop material and presentations that are consistent with Christian principles and theology, and as such, should be a member of the Church of England, or in sympathy with the mission and ethos of the Church.
The role may require travel throughout the UK and may also require occasional work on weekends. The role is based within a remote team and weekly travel can be expected during high delivery periods. The role is not based at Church House, but you will need to attend some meetings and training at Church House, and so must be willing to travel to London 1-2 times per month.
Closing date for applications is 9 March at 23:55.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Mansfield College is seeking an exceptional fundraising professional to join its high-performing Development team, at an exciting moment in the College’s history. We are looking for an outstanding individual to lead the College’s annual (or ‘regular’) giving programme, and create and deliver engaging stewardship opportunities for donors at all levels.
Mansfield’s annual giving programme is central to the College’s ongoing success and generates vital and significant income for the College every year for every aspect of life and work within our academic community. Now in the public phase of our For Mansfield. Forever. campaign, you will be joining a friendly, supportive and high-performing team that is responsible for delivering consecutive record-breaking fundraising years for the College.
The Development Manager is a senior role within the College’s Development & Alumni Relations team and has responsibility for executing an annual giving strategy that includes telephone campaigns; online giving days using compelling social media content to drive support; direct mail appeals; and encouraging membership of Mansfield’s 1886 Circle. This role is also responsible for ensuring engaging stewardship opportunities for donors to the College at all levels.
The client requests no contact from agencies or media sales.
Do you want to tackle the homelessness crisis with your creativity and fundraising knowledge?
We are looking for a Senior Digital Marketing Officer to join the Public Engagement team. This role will play a vital role in raising funds from members of the public through digital channels, helping to end homelessness and rebuild lives.
St Mungo’s has ambitious growth targets in the digital space and the Senior Officer will be key in delivering a programme of work to achieve income goals and further develop the digital programme for the organisation.
The role reports to the Digital Fundraising Manager meaning there is lots of room to grow and own strategic projects. The role offers excellent cross-learning opportunities as it sits within the public engagement team which encompasses fundraising teams as well as brand and marketing.
In this role you will:
- Develop, deliver and manage email specific journeys for our online supporters with a focus on driving repeat giving from newly acquired donors and boosting lifetime value.
- Support growth and improvement in the digital fundraising programme through conducting analysis, reviews, reporting on activity, developing new ideas, implementing testing and supporting team planning.
- Identify opportunities and ideas for new digital marketing activity, develop business cases and rationale for testing.
About you
We are looking for a creative and analytical thinker with experience of delivering digital fundraising campaigns and the drive to deliver new and existing activities, campaigns and processes from scratch.
If you have excellent problem solving skills and can demonstrate the below, we encourage you to apply.
- You are a pro-active and driven individual with a desire to test new ideas and manage projects from creation to execution.
- You have a passion to learn and develop as a fundraiser and approach tasks with an analytical and creative mindset.
- Above all, you will be genuinely committed to tackling homelessness and rough sleeping.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
While our Central Office is currently based in Tower Hill, London we plan to relocate in the summer of 2026 to a new space in Farringdon, London.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am 9 March 2026
Interview and assessments on: 18-19 March 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Join us as Marketing & Communications Manager and lead the storytelling, campaigns and channels that raise our profile and drive vital supporter engagement. You’ll develop and deliver integrated marketing and communications plans that boost awareness, improve access to our care services, recruit and retain supporters, and amplify fundraising activity across digital, print and community touchpoints.
This is a hands‑on, strategic role where your creativity and data‑led approach will directly increase income and deepen community connections. As the lead communicator for a small Hospice, you’ll have scope to shape our brand, test new ideas, and see the measurable impact of your work on the people and families we support.
This role is perfect for you if:
- You love turning impact into clear, compelling stories that motivate action.
- You enjoy planning and delivering multi‑channel campaigns from brief to delivery.
- You’re comfortable with both creative production and performance analysis.
- You like working closely with fundraising, programmes and senior staff in a small team.
- You want to see your work directly support local people and services.
What you’ll be doing:
- Developing and owning an integrated marketing & communications plan to support organisational goals across fundraising and Hospice services.
- Planning and delivering multi‑channel campaigns (digital, email, PR, print, events) that drive awareness, acquisition and retention.
- Creating and commissioning written, visual and video content that communicates impact and donor journeys.
- Managing website content, social channels, email marketing and paid digital activity; monitoring performance and optimising campaigns.
- Collaborating with Fundraising to design supporter communications, stewardship materials and campaign briefs.
- Managing external suppliers, volunteers and budgets; ensuring brand consistency and compliance.
What we’re looking for:
- 3+ years’ experience in marketing/communications, ideally with charity or fundraising experience.
- Strong copywriting, content production and campaign management skills.
- Practical experience with CMS, email platforms, social media and analytics tools.
- Creative, organised and data‑focused with the ability to prioritise and deliver to deadlines.
- Excellent interpersonal skills and a collaborative approach.
Why join us?
- Play a central role in shaping our public profile and increasing vital income for, and awareness of, local Hospice care.
- A visible, strategic position with freedom to innovate and test new approaches.
- Opportunities for professional development and varied hands‑on experience.
- Flexible working and meaningful, direct impact on patients and families.
Location: Hexham, hybrid working will be considered.
Hours: Full-time, with some weekend and out of hours working
Reports to: Head of Income Generation
Closing date: 9 March
Interviews: w/c 16 March
The client requests no contact from agencies or media sales.
Senior Marketing Executive
Location: Lancing, West Sussex, BN15 8UW with Hybrid option following probation
Contract Type: Permanent
Hours: 35 hours per week
Salary: £37,800.00 per annum, Band F, Level 3
About the Role
Our Senior Marketing Executive will be expected to engage with all areas of Unity & TSA’s activities and will be expected to attend meetings with peers across the association. The role will contribute ideas and co-lead the marketing strategy to support Unity’s growth.
The Senior Marketing Executive will take responsibility for leading the delivery and implementation of Unity's marketing strategy, supporting the company’s business plans for the next 3-5 years.
Collaborative working is essential, with partners, clients and internal teams to enhance Unity’s brand positioning, marketing effectiveness and client engagement for Unity products and services, and market positioni
Key Responsibilities
- Deliver lead generation campaigns to achieve company financial goals
- Create & execute marketing plans including marketing campaigns that align with strategic objectives.
- Brand-building initiatives including communications to prospective clients and existing clients.
- Content creation (blogs, white papers, newsletters, print and social media posts) and monitoring performance, including optimising landing pages and improving SEO rankings.
Marketing Activity and Responsibility
- Oversee the annual planning of marketing activities by setting clear objectives, goals, and measurable KPIs.
- Deliver cost effective solutions for successful social media campaigns, email newsletters and campaigns, SEO, CRM, PPC, advertising, sponsorship, photography, SMS, print, CRM, online, direct mail, printed collateral, website analytics, and web optimisation
Stakeholder Management
- Working closely with the Head of Sales to determine priorities and drive more commercial growth through brand building and lead generation
- Collaborate with internal teams to support cross-marketing activities and ensure alignment between New Business and Existing Business teams for well-prepared campaigns
What We’re Looking For
- Educated to a degree level or equivalent
- Comprehensive marketing knowledge across direct and digital channels in tactical areas and campaign execution
- Excellent communicator at all levels – verbal and written
What we offer as our Senior Marketing Executive:
- A supportive, inclusive, and collaborative team environment
- Ongoing learning and professional development opportunities
- 28 days annual leave, rising to 32 days after 2 years, plus additional time off over Christmas
- Flexible working options to suit you, your role, and your team
For a full list of our benefits, click .
Closing date for applications: 11:59 pm Monday 6th April 2026
Interviews will be conducted on a rolling basis until the position has been filled.
Please note that we reserve the right to close this vacancy early should we receive enough suitable applications.
Strictly no agencies.
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
We’re looking for a Senior Digital Marketing Manager to lead BITC’s digital strategy across web, social, email, paid and content — driving brand awareness, engagement and measurable growth.
This is a senior role with real influence. You’ll:
✔️ Lead multi-channel campaigns aligned to organisational priorities
✔️ Optimise user journeys and conversion across our website
✔️ Use data and analytics to drive performance and demonstrate ROI
✔️ Shape our social, video and automation strategy
✔️ Manage and develop a growing digital team
You’ll bring:
- 5+ years’ experience in digital marketing
- A proven track record delivering high-performing campaigns
- Strong analytical and performance marketing skills
- Experience leading people and working cross-functionally
If you want to use digital to support responsible, inclusive and sustainable business across the UK — we’d love to hear from you.
Closes 10 March
Interviews: 16–17 March 2026
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
First Steps ED is a specialist charity supporting people affected by eating disorders and disordered eating, and their families, across the UK. We provide early intervention, peer support, therapeutic services, and evidence-informed resources designed to improve access to help, reduce isolation, and promote recovery.
Digital communications are central to how First Steps ED reaches people in need, builds trust with service users, strengthens relationships with funders and partners, and amplifies our influence. Our website, social platforms, and email communications are often the first point of contact for individuals seeking help, and a key driver of fundraising, engagement, and organisational growth.
Role Overview:
The Senior Digital Marketing Officer will play a critical role in shaping and delivering this digital presence. You will be responsible for translating our values, services, and impact into compelling, accessible digital content that reaches diverse audiences, drives engagement, and supports income generation. Working closely with the Head of Fundraising & Communications and the Senior Communications Officer, the postholder will ensure that First Steps ED’s digital communications are ethical, inclusive, data-led, and aligned with our organisational priorities.
The post holder will be required to attend our Derby office at least two times per week
Key Responsibilities:
- Lead on digital communications, performance, and audience engagement.
- Deliver an integrated communications that supports income generation, awareness, influence, and service delivery.
- Evaluation of First Steps ED’s digital presence across website, social media, email, and paid digital channels.
- Ensure digital communications are accessible, ethical, on-brand, and data-led, strengthening First Steps ED’s public profile and engagement with key audiences.
- Set social media frameworks, objectives, and performance indicators.
- Manage content calendars, paid campaigns, optimisation, and analytics across LinkedIn, Facebook, Instagram, and X.
- Own email platforms (e.g. Mailchimp), performance tracking, and optimisation.
- Produce regular newsletters, ensuring they are newsworthy, well-designed, and properly formatted.
- Own SEO strategy, Google campaigns, and digital advertising.
- Monitor and report on First Steps ED’s digital presence across website, social media, email, and paid digital channels.
- Work closely with other departments to align digital communication efforts with the charities goals.
Qualifications:
- Experience: Proven experience in digital communications or digital marketing role, preferably within the non-profit sector/ charity sector.
- Education: Degree in Marketing, Visual Communications, Journalism or a related field or equivalent professional experience.
- Skills:
· Excellent written and spoken English, with strong copy-editing and proofreading skills.
-
- Proven ability to manage multiple projects and meet deadlines.
- Proven ability to manage paid digital advertising campaigns across Google Ads and social media platforms.
- Experience managing websites, social media channels, email marketing platforms (e.g. Mailchimp), and integrated digital campaigns.
- Strong analytical skills, including experience using GA4 or similar tools to evaluate performance and inform strategy.
- Excellent organisational and planning skills.
- Personal Attributes:
- Passionate about mental health and eating disorder awareness.
- Creative and innovative thinker with a flair for communicating story through social media.
- Strong understanding of accessibility, inclusive communication and digital best practice
- Strong interpersonal skills and ability to work as part of a team.
What we offer
- 28 days annual leave (pro rata for part time)
- Enhanced sick pay
- Company events
- Access to our Employee Assistance Program + Wellbeing App
- Health Cash Plan with BHSF (after probation)
- Company pension - 5% employee, 3% employer
- On-site parking
- Referral programme
- Work from home (depending on role)
- Casual dress
- Accredited training programme towards CPD
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
To ensure everyone impacted by eating disorders and disordered eating has access to professional care.
The client requests no contact from agencies or media sales.
Title: Marketing and Communications Officer
Reporting To:
Senior Marketing & Partnerships Manager
Location: Hybrid, working from home and our office based in West London
Salary: £26,500 per annum.
We aim to be transparent about remuneration at MHI. As a charitable organisation, salaries for this role are predetermined and not negotiable. Please consider the advertised salary before applying.
Hours of Work: 40 hours per week, inclusive of a daily 1 hour paid lunch break
Contract: Permanent
Benefits:
- 25 days annual leave per year, plus public holidays;
- Company electronic devices;
- Enhanced salary sacrifice pension scheme;
- Private health insurance after completion of probation;
- Eligibility for a Blue Light discount card
Closing Date: 11th March 2026. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants. Depending on the level of interest for this role, we are hoping to hold interviews during the week of the 16th March.
Job Purpose
Mental Health Innovations (MHI) is a digital charity supporting the mental health of people around the UK. We combine data insights, clinical expertise and digital innovation to make free, accessible support available whenever it is needed. Through our services, Shout and The Mix, we provide support at every stage, from early intervention through to crisis support.
The Marketing and Communications Officer plays a central role in delivering public fundraising campaigns, supporter stewardship and partner marketing support across MHI, Shout and The Mix. Sitting within the Communications and Marketing Team and reporting to the Senior Marketing and Partnerships Manager, the role drives fundraising communications and events, while supporting commissioned and NHS partners with high-quality content, toolkits and marketing guidance.
Working closely with the Income and Partnerships teams, the postholder helps drive income growth, strengthen supporter and partner relationships, and bring our impact to life through clear, compelling storytelling and well-executed campaign activation across digital channels.
Key Responsibilities
- Lead on marketing and communications activity to support public fundraising, including events and individual giving campaigns, working closely with the Income Team to drive participation and income.
- Own fundraiser and supporter stewardship communications, developing journeys and touchpoints that recognise, motivate and retain supporters through high quality content and storytelling.
- Plan and deliver fundraising campaign content and activations across digital channels, including email, social media and website, ensuring alignment with wider organisational campaigns and awareness moments.
- Support NHS, ICB and commissioned partners with marketing toolkits, campaign guidance and branded assets to promote commissioned services effectively.
- Develop partner marketing toolkits and guidance documents, ensuring consistency of brand, tone of voice and messaging across external partner communications.
- Attend partner meetings where required, supporting relationship management through clear follow ups, content support and administration.
- Lead on the development and delivery of newsletters for MHI and Shout, managing content planning, copywriting, build and performance tracking.
- Produce case studies and impact stories for the Shout, The Mix and MHI websites, working with service, clinical and data teams to bring lived experience and service impact to life.
- Support ambassador recruitment and outreach activity, helping to identify, engage and onboard talent who can amplify fundraising campaigns and organisational awareness.
- Work closely with the Income Team to respond to keyword partner requests, developing tailored marketing content and assets to support fundraising partnerships.
- Provide marketing and communications support for events as required, including promotional content, on the day materials and post event stewardship communications.
- Manage Pleo receipt administration and finance tracking for marketing and fundraising activity, ensuring accurate and timely processing.
- Support wider campaign and organisational communications activity as required, contributing to integrated marketing delivery across MHI, Shout and The Mix.
Person Specification
Essential
- Experience supporting fundraising, campaigns or supporter communications within a charity or mission led organisation.
- Experience developing marketing content across digital channels including email, social media and web.
- Strong copywriting and storytelling skills, with the ability to tailor tone for different audiences including supporters, partners and young people.
- Experience creating stewardship journeys or supporter communications.
- Highly organised with the ability to manage multiple projects and stakeholder relationships.
- Strong interpersonal skills and confidence working with partners and external stakeholders.
- Excellent written and verbal communication skills with high attention to detail.
- Ability to work collaboratively within a team and build effective working relationships.
- Ability to handle sensitive information appropriately and confidentially.
Desirable
- Experience working in public fundraising or individual giving.
- Experience supporting NHS, public sector or commissioned partnerships.
- Knowledge of mental health services or the charity sector.
- Experience using email marketing and CMS platforms.
- Experience developing marketing toolkits and partner guidance materials.
- Experience using Adobe creative suite.
This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks.
We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally.
The client requests no contact from agencies or media sales.
