56 Senior website and digital marketing manager jobs

Work where it matters most, achieve what matters more

Be part of a team where passion meets purpose, as we work together where the challenge is greatest to change the lives and build the futures of children and young people.

We are excited to share an opportunity to join our central Transformation team as our Head of Marketing. In this role you will lead strategic marketing and brand development across the Trust, raising the profile and appeal of our schools to drive pupil numbers and attract brilliant candidates to work at Ormiston. You will lead the marketing team to support schools to develop and deliver marketing campaigns, manage their websites, and engage different audiences on social media.

You will also act as a strategic advisor to senior leaders across the Trust, and lead marketing for special projects such as new schools joining the trust and key trust-wide initiatives.

This is a home based, national role with regular travel to the Birmingham office, OAT academies and other locations as required.

About Ormiston Academies Trust

Our vision is to create a school system where every child thrives, regardless of background. Our people are at the heart of our approach – they are our greatest asset.

We exist to provide the best learning opportunities every day, in every school for every child. It is the people and teams in our Trust who make this a reality and ensure we have the greatest impact. If you join us at Ormiston, whatever your role, you can be sure of a role with purpose and meaning.

Ormiston, where every member of staff enjoys…

• The opportunity to build on the legacy of those who came before – being part of one of the longest standing Trusts, created with the sole purpose of enabling children and young people to thrive
• Working for a Trust nationally recognised for its impact on disadvantaged children – a rewarding, stimulating career where staff are challenged to be the best they can be, for the pupils we are proud to serve
• Being part of a team and community where you belong – receiving bespoke and holistic support from a well-resourced and ambitious network of experts and professionals that work at the heart of communities
• A supportive environment to grow your career – an extensive professional development programme, alongside flexible working arrangements and generous benefits

About you

You'll bring strong experience leading and managing a marketing team, with a proven track record of developing and delivering multi-channel marketing strategies and campaigns across digital, print and out-of-home. You'll be confident acting as a trusted adviser to senior leaders, including the CEO, Executive Office and Principals, translating organisational goals into effective marketing plans.

The ability to manage priorities in a busy, complex environment, working across multiple stakeholders, is critical to this role.

If you are passionate about making a difference and are ready to work in a challenging yet rewarding environment, we would love to hear from you.

Benefits that care for you

We value your hard work and dedication, and we're committed to ensuring you feel supported, both professionally and personally so that you are in the best position to make the most impact for the children and young people in our schools.

When you join us at Ormiston, you can be certain that your work will have purpose and meaning. You can also expect robust and holistic support from us to enable you to excel in your role.

You will have access to an attractive benefits package including:

• 30 days annual leave (rising to 32 days after 5 years' service)
• Generous pension and life cover
• Access to health and well-being programmes, including counselling service.
• Discounts on retail, travel, and leisure through our benefits platform.
• Free and confidential legal, tax and health 24/7 helpline.
• Cycle to work scheme.
• Automatic pay progression.
• Flexible working arrangements.

And much more as part of a leading multi-academy trust.

If you have any questions about the role please contact our recruitment team. 

The closing date for applications is 25 September with interviews due to take place the week commencing  5 October 2026.

Early applications are encouraged as we reserve the right to close the vacancy early should a suitable candidate be found.

Westway Trust is seeking a creative and strategic Communications Manager who will play a pivotal role in shaping how the Trust’s story is told across every channel. You will manage our multimedia and digital ecosystem, deliver impactful campaigns that promote our services and events, and ensure lived-experience voices are at the heart of our communications. This role is critical in coordinating activity that reflects our organisational priorities and strengthens our connection with the diverse communities we serve across our 23-acre estate.

Key responsibilities of the role include but are not limited to:

To develop and deliver campaign communications plans and creative approaches, ensuring activity is well-coordinated and aligned with organisational priorities.
To manage the multimedia and digital ecosystem at Westway Trust, including the website, social media platforms and online channels.
To generate regular, creative and engaging multimedia content, and deliver impactful campaigns and marketing materials that promote the Trust’s services, events and lived-experience voices.

You will work closely with the Senior Manager: Communications and Marketing to develop and deliver annual Communications and Marketing plans, and will also support colleagues and stakeholders with their communications and content creation.

Knowledge & Experience:

• Experience working for a charity supporting and enhancing the lives of local communities.
• Experience developing and implementing communications and marketing strategies and plans, including creative approaches and delivery schedules.
• Experience in developing, maintaining and analysing the performance of digital channels to meet organisational objectives.
• Experience in media relations, including managing press enquiries and press contacts.
• Experience producing organisational reports.
• A minimum of 12 months’ line management experience.
• Experience growing online communities.
• Practical experience developing and maintaining online platforms, including but not limited to websites, blogs, email marketing and form-building software.
• Proven ability to build relationships with external partners.
• Understanding of ethical storytelling practices and experience working with communities to tell their stories.
• An awareness and understanding of developments in digital technologies and design, and a commitment to ensuring Westway Trust remains up to date with new ideas, capabilities and best practice.
• Demonstrable understanding and commitment to equal opportunities and diversity.

Multimedia & Content Production

• Experience and/or qualifications in multimedia production, from pitching and pre-production through to filming and post-production editing.
• Skilled in one or more of: Adobe Premiere Pro, Adobe After Effects, Final Cut Pro, Canva, CapCut, Illustrator, InDesign, Photoshop.

Skills

• Strong IT skills, including the use of databases, Microsoft Office, HTML and email marketing platforms.
• A demonstrated ability to work across internal departments, understanding each team’s unique communications objectives, together with the ability to generate content for different audiences.
• Excellent organisational skills and ability to work independently in a changing and multi-tasking environment with competing deadlines.

The application deadline is 5 pm on Friday, 2 October, when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended. Interviews will be held on Thursday, 15 October.

The Photographers’ Gallery is undergoing a digital transformation. We have secured funding to develop our website and launch a new ticketing platform. Our next priority is replacing our legacy CRM, with a new agile, modern and integrated system.

We’re looking for someone with strong technical expertise, excellent communication skills and proven experience managing CRM and/or data projects. The ideal candidate will be both strategically minded and hands-on, and able to champion data use across the organisation

The CRM & Data Manager to lead and support the implementation, rollout and long-term adoption of the  new CRM. This role will ensure the system is aligned with organisational needs, integrates effectively with other systems, and delivers meaningful data insights for the Gallery’s programming, fundraising, communications, enterprises and operations. The role will support: 

• Website, ticketing and finance integrations

• Improved data capture and audience analysis

• Income generation, membership growth and fundraising efficiency

• Cross-departmental data use and collaboration

• Reduction of manual workflows and data silos

The new CRM will become the cornerstone of our audience development strategy, supporting interactions with donors, members and all visitors and in this role ytou will be the organisation’s project and data champion, working with gallery teams — introducing better processes, improving data quality, and embedding a culture of confident, responsible and strategic use of data with the new CRM.

Please see the job description for a full outline of the role and the skills/experience required

Deadline for applications: Friday 11 September 2026, 11am
Interviews scheduled: w/c 14 September 2026

Please note we cannot accept CV-only applications – you must complete the application pack, including application form and equal opportunities form, to apply for this role.

Salary: £43,680 

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

For this role, we are looking for someone who is London based and can travel to central London at short notice to maximise content opportunities that arise. You will also be expected to come into the office at least one day a week - currently the External Affairs anchor day is on a Wednesday.

Contractually this role is London-based.

Benefits:

• 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture

How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below

Closing date for applications: Sunday 20 September at 23:59

Interview dates: Thursday 1 October and Friday 2 October. The first round of interviews will take place online via MS Teams. 

We may send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job Information

The Role

This is a new and exciting role for Hospice UK. As Content and Brand Manager you will play a key role bringing Hospice UK’s strategic priorities to life, delivering high-quality content that meets our audiences’ needs, drives engagement and tells a compelling story about our brand. 

You will lead and drive an ambitious new content strategy for the organisation that brings coherence and dynamism to our communications, ensures clear and consistent messaging across our channels and seizes opportunities to be creative, adaptable and at the heart of sector debates. This will also include overseeing the performance and growth of our social media channels and presence.

Your work with also grow, promote and protect our brand, ensuring a strong visual identity, clear voice, and diverse and human-led content that reflects Hospice UK’s values. 

The Team

You will work within the Communications team that sits within the wider External Affairs Directorate. We are around 20 in total, including 4 colleagues based in Wales, Scotland and Northern Ireland. 

The Communications team includes colleagues working across content, social and digital, as well as partnership marketing and member communications.

You will work closely with a smaller team of 3 colleagues, our Senior Social Media Officer, Media and PR Manager and your line manager – our Senior Communications and Communications Manager. Together you will be involved in the big issues in hospice care, making sure Hospice UK is vocal, visible and leading the debate.

There is a strong collaborative and supportive culture across the External Affairs Department with lots of opportunity to exchange ideas, plan together and benefit from each other’s skills and expertise. 

Working closely with our 200+ hospice members, we have a strong track record of securing strong media coverage and winning campaigns on their behalf, most notably over the two years by securing increased investment in hospices by governments in Westminster, Cardiff and Edinburgh. 

But our work is not done. Hospices are under significant pressure and need both better government investment and continued public support. Our focus now is ensuring that hospices can meet ever increasing demand for their services, with well-funded and well-staffed hospices across the UK. 

About You

You're a strategic and creative content professional who understands how powerful storytelling can drive engagement, influence audiences and deliver real impact.

You'll have experience developing and delivering ambitious content strategies, managing brands, and creating compelling content across digital channels. From shaping content pipelines and leading campaigns to overseeing brand identity and using data to optimise performance, you'll know how to turn insight into action.

We're looking for someone who is audience-focused, collaborative and innovative, with a strong understanding of digital trends, emerging technologies including AI, and the tools needed to create and measure high-performing content. You'll also be an experienced people manager, able to develop talent and foster a positive, high-performing team culture.

Most importantly, you'll share Hospice UK's values and be excited by the opportunity to shape our stories, strengthen our brand and amplify the impact of hospice care across the UK.

If you're excited by the prospect of leading our content strategy, shaping and strengthening our brand, and helping more people understand the impact of hospice care through powerful storytelling, we'd love to hear from you.

More information is available in the candidate information pack, which is available on our website to download.

Bible Society believes the Bible is God’s gift for God’s world. We share it because we believe it changes lives for good. We want Christians to be confident in the Bible’s truthfulness and reliability, and we want to change how people talk about it in wider society and invite them to see it as a source of wisdom and joy.

We're looking for an experienced and innovative Senior Marketing Officer to join our team on a 12-month fixed term contract. This is an exciting opportunity to play a key role in shaping and delivering audience-focused marketing campaigns that support Bible Society's mission. Working closely with colleagues across the organisation, you'll use audience insights, research and data to develop effective omnichannel marketing plans, create engaging customer journeys and ensure the right messages reach the right people at the right time.

The successful candidate will have significant marketing experience, with a strong understanding of audience segmentation, campaign planning and performance measurement. You'll be a proactive and creative communicator, confident managing multiple projects and working with a wide range of stakeholders. Experience of social media, influencer marketing and using data to optimise campaign performance will be highly valued. If you're passionate about delivering meaningful engagement and measurable results, we'd love to hear from you. 

If this sounds like you and you have the legal right to work and remain in the UK, we’d love to hear from you. Please provide your CV and a 250-word statement that sets out your motivation and relevant experience for the job. For the purposes of your cover letter, we ask that you do not use AI-generated content. We would like to hear your own thoughts,experiencesand motivations in your own words. 

Bible Society is proud to be an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community.

Closing date: 21 September 2026 

Interview date: 8 October 2026 (1st round online) and 15 October 2026 (2nd round in Swindon)

We are looking for a strategic, hands-on communications leader with strong press relations experience who can help raise Borne's profile, lead our strategic communications, grow awareness of our mission to prevent preterm birth, and reach new audiences.

This is a key leadership role in a small, but ambitious charity at a moment of real momentum, growing in terms of reach and influence. Marketing and communications will be central to helping Borne take our next steps forward.

About You

You are a collaborative, strategic communicator with the confidence and experience to raise the profile of a growing charity. You combine excellent judgement with strong press relations expertise and know how to turn organisational ambition, scientific progress and human stories into compelling public narratives. 

Why Join Us?

• Play a senior role in a purpose-led charity tackling one of the most urgent challenges in maternal and infant health. 
• Join at a pivotal moment, with a refreshed brand, revamped website and new marketing strategy already in place. 
• Help take Borne to the next level by raising our profile, increasing awareness and supporting ambitious plans for growth. 
• Work closely with a committed team, expert researchers, supporters, ambassadors and partners. 
• Shape a communications function that is inclusive, ethical, ambitious and rooted in real-world impact. 

Purpose of the role

The Marketing & Communications Manager is responsible for managing the delivery of 2wish's marketing and communications activity, ensuring consistent, engaging and impactful communications that support service awareness, fundraising, volunteering and organisational priorities. The role leads the day-to-day operation of the marketing and communications function, managing campaigns, content, digital channels, media activity and brand consistency. Working collaboratively across the organisation, the postholder will help raise awareness of 2wish's services and impact, strengthen engagement with key audiences, and support the charity's continued growth across Wales and England.

Main duties

Team Leadership

• Line manage the Marketing & Communications team, providing guidance, support, development and performance oversight.
• Foster a collaborative and high-performing team culture, encouraging creativity, learning and continuous improvement. Support team members to set objectives, manage workloads and develop their skills and knowledge.

Marketing & Communications

• Develop and deliver integrated marketing and communications plans and campaigns aligned to organisational priorities.
• Lead the planning, coordination and delivery of marketing and communications activity that promotes the organisation's services, impact, fundraising activities, volunteering opportunities and key campaigns.
• Develop and maintain annual content, campaign and communications schedules aligned to organisational priorities and key organisational activities.
• Oversee all internal and external communications, ensuring consistency, accuracy, accessibility and alignment with brand guidelines.
• Ensure all communications and marketing materials reflect the values, tone of voice and brand standards of 2wish.
• Prepare marketing plans, campaign briefs, reports, updates and evaluation documents as required.

Digital, Content & Systems

• Manage the effective use Of digital channels, including the website, APP, email marketing, social media and Other relevant platforms.
• Oversee the development and maintenance Of website content, digital resources and events information.
• Coordinate and oversee content creation across all channels, ensuring a consistent and engaging approach.
• Work collaboratively with colleagues across 2wish to identify, develop and share case studies, stories, testimonials and impact content that support service awareness, fundraising, volunteering and engagement objectives. 
• Support the effective use of CRM and digital systems to maximise marketing and communications activity and audience engagement.
• Analyse, monitor and report on marketing KPIs, digital performance and audience engagement, using insights to inform future planning and continuous improvement.

External Communications & Profile

• Raising Develop and deliver publiefacing communications and campaigns that increase awareness, understanding and engagement across Wales and England.
• Work closely with the Director of Income & Engagement and wider leadership team to identify opportunities to raise the profile Of 2wish and its services.
• Develop and maintain positive working relationships with key external stakeholders, including supporters, partners, media contacts and sector organisations.
• Manage relationships with external suppliers, designers, printers, media contacts and other marketing partners to support the effective delivery of campaigns and communications activity.
• Support the development of communications that position 2wish as a trusted and compassionate organisation with expertise in supporting those affected by the sudden death of a child or young person.
• Planning, Collaboration & Evaluation
• Work collaboratively with colleagues across 2wish to support service awareness activity, fundraising campaigns, events, volunteer recruitment and organisational initiatives.
• Support the delivery of awareness raising, engagement and income-generating campaigns in partnership with support services, and fundraising teams.
• Contribute to operational planning and budget management, ensuring marketing resources are used effectively and deliver value for money.
• Monitor, evaluate and report on the performance and impact of marketing and communications activities, recommending improvements where appropriate.
• Ensure all marketing and communications activity complies with relevant legislation, organisational policies and sector guidance, including data protection, safeguarding, fundraising regulations and brand standards.
• Prepare reports, presentations and updates as required for senior leadership, committees and other stakeholders.

General Responsibilities

• Organise and manage own workload, time and administration effectively.
• Undertake training and development opportunities relevant to the role and proactively support the development of team members.
• Attend internal meetings, events and activities as required.
• Attend occasional evening and weekend events in support of 2wish.
• Contribute to the organisation's social media activity.
• Show respect and sensitivity to the cultural, religious and personal beliefs of the families and communities supported by 2wish.
• Adhere to all organisational policies and procedures including Safeguarding, Confidentiality, Data Protection, Health & Safety and Lone Working.
• Undertake any Other duties commensurate with the role as reasonably required.

You will be subject to regular performance review, which will incorporate assessment of objectives, responsibilities and performance against the duties outlined within this job description. 

Role Overview:
The Talent Set are delighted to partner with our client on a fantastic Digital Marketing Manager role. This position involves leading the development and implementation of a holistic marketing strategy, managing multi-channel content, and fostering engagement with key stakeholders to enhance brand visibility and impact.

Key Responsibilities:

• Develop and execute comprehensive digital marketing plans aligned with organisational goals.
• Manage the organisation’s website, ensuring content is relevant, current, and optimised for user experience.
• Create, review, and distribute engaging email campaigns, newsletters, and other marketing materials.
• Collaborate with colleagues to deliver consistent brand messaging across social media channels, analysing performance data to optimise strategies.
• Identify and implement innovative digital tools and AI solutions to improve marketing efficiency and content quality.
• Design and execute campaigns that support member engagement, recruitment, and sponsorship objectives.
• Build and maintain relationships with external creative agencies, freelancers, and industry contacts, ensuring timely delivery of marketing assets.
• Oversee the production of marketing collateral such as reports, brochures, and videos, ensuring high-quality output that aligns with brand standards.
• Support team members by providing guidance on best practices and tools and ensuring the organisation’s brand presentation remains cohesive.
• Monitor and report on campaign performance, providing insights to inform future strategies, and ensure compliance with the organisation’s standards.

Person Specification:

• Proven experience in digital marketing, ideally within professional services, trade bodies, or membership organisations.
• Strong knowledge of digital channels, including social media, website management, and email marketing.
• Skilled in analysing marketing data and employing insights to improve engagement.
• Excellent written and verbal communication skills.
• Ability to build effective relationships with internal colleagues and external partners.
• Capable of managing multiple projects effectively whilst prioritising tasks.
• Familiar with AI and digital technology tools to support marketing activities responsibly.
• Demonstrates proactive initiative, creativity, and adaptability in a fast-paced environment.

What’s on Offer:

• Salary: £237.15 per day + £29.51 daily holiday
• Location: London – Hybrid
• Contract: Initial 1 month (rolling)

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

About the Role

A new and exciting opportunity has arisen for a Senior Digital Marketing Officer with excellent digital
marketing skills and a passion for creating outstanding social media content that builds awareness, engages
audiences and inspires action.
You’ll be joining the only independent charity in the UK dedicated to improving the nation’s numeracy. It’s a
fantastic opportunity within a small but ambitious and dynamic organisation making a real difference to
people’s lives and livelihoods.
Working closely with the External Relations team on our award-winning campaigns, communications,
content and marketing, you will deliver paid and organic social media campaigns - leading on creating
strategies, planning execution, optimisation, and reporting. You will also collaborate on SEO, web content
and email marketing.
We are looking for someone with superb marketing and copywriting skills, a passion for using data to find
out ‘what works’, bags of enthusiasm and the ability to work with initiative and attention to detail. Previous
experience in the charity sector is not necessary.
National Numeracy is based in Brighton, and while office-based work is available, we also offer remote,
hybrid and flexible working. This role will include occasional UK travel.

Overview of Main Duties:

Digital marketing

• Use your writing skills and creativity to lead on developing engaging content for our digital
• communications channels
• Collaborate with digital marketing, comms and design teams to create and deliver marketing and social
• strategies for a variety of campaigns and activities.
• Work with the wider team to create engaging content and ensure key activities and messages are
• aligned to our wider strategy and perform well
• Lead on ensuring brand consistency within our content
• Monitor and review performance and take the lead on evidence based improvements to our digital
• communications.
• Provide regular analysis and reports

Social Media

• Lead on developing new ideas and channel specific strategies to grow our social media channels
• audience and engagement.
• Work with digital marketing team on the management of social media channels including Facebook,
• TikTok, Instagram, Twitter and Linkedin, working to increase engagement and conversion.
• Website content delivery
• Work with the Head of Marketing and wider team to create and manage strong, audience-led web
• content with great user experience
• Ensure content supports SEO strategy, including AI SEO, and improves engagement and conversion
• Content optimisation via keyword tracking/research, metadata updates, Search Console analysis,
• SEMrush and Google Analytics analysis
• Use Google Analytics and other tools to provide insight to allow for evidence-based improvement
• Provide analysis and reports

Email marketing delivery

• Lead on developing compelling emails that drive action using Mailchimp, including the management of
• contacts’ data.
• Plan, create and execute engaging email journeys
• Use a data led approach to iteratively improve emails for specific audiences including educators and
• adult learners

Paid campaigns

• Delivery and ongoing development of paid social strategies and campaigns (Google, Bing, Meta) using
• Facebook Ads Manager and / or Google Ads.
• Optimise campaigns and test new approaches
• Understand, evaluate and apply campaign performance learnings.
• Work alongside the Data and External Relations teams and use our tools to identify and build an
• understanding of target audiences and trends.

Collaboration

• Work with External Relations and teams across the organisation on the digital marketing, content and
• communications aspects of our work
• Work closely with the Data Team on provision and analysis of digital

At The Royal Marsden Cancer Charity, accurate, accessible and well-managed data underpins everything from supporter stewardship to the delivery of ambitious fundraising campaigns. We are looking for a proactive and solutions-focused Senior Database Officer to help colleagues get the best from our fundraising CRM, strengthen data quality and support our ongoing transition to Raiser’s Edge NXT.

This is an exciting opportunity to join a collaborative Data and Fundraising Operations team at a time of significant growth. You will combine technical database work with stakeholder support, training and process improvement, helping colleagues use our systems confidently and effectively.

You do not need to know every system we use from day one. If you have strong data manipulation skills, enjoy solving complex problems and can quickly develop expertise in new technology, we would love to hear from you.

What makes this opportunity different

This role offers more than traditional database administration.

Our Data and Fundraising Operations team acts as the technical lead for many of the Charity’s systems and technical projects. Alongside developing your knowledge of Raiser’s Edge NXT, you’ll have opportunities to broaden your experience across Excel, Access, SharePoint, APIs, data integrations, reporting, automation and system implementation.

You’ll be joining a collaborative and supportive team where you can deepen your CRM expertise while developing a broader understanding of data, systems and digital processes within fundraising.

What you’ll be doing

You’ll help colleagues across the Charity get the best from our fundraising CRM and data by:

• Providing day-to-day support and troubleshooting for Raiser’s Edge NXT users
• Supporting fundraising teams as they move from Raiser’s Edge 7 to NXT
• Delivering clear training, guidance and practical support to CRM users
• Managing data imports, cleansing, audits and database administration
• Monitoring data quality and improving how supporter information is recorded
• Working with stakeholders to understand their needs and improve systems and processes

About you

You may already be working as a Database Officer, CRM Officer or charity data specialist and be ready to take the next step in your career.

You’re curious, proactive and solutions-focused. You enjoy investigating data and system issues, working with complex datasets and finding practical ways to improve processes. Just as importantly, you enjoy working with people and can explain technical information clearly to colleagues with different levels of confidence and experience.

You’ll bring:

• Proven ability to learn new systems quickly and develop advanced knowledge
• Strong data manipulation skills using Excel, Access or comparable tools
• Highly developed problem-solving skills
• The ability to investigate data or system issues methodically
• Experience managing several stakeholders and competing requirements
• The ability to draw out requirements and translate them into practical improvements
• Strong communication skills and the ability to explain technical information clearly
• A proactive approach and a high level of initiative

It would be helpful, but not essential, if you have

• Experience of working within a charity
• Advanced knowledge of Raiser’s Edge 7 or Raiser’s Edge NXT
• Experience using ImportOmatic or a similar data import tool
• Experience designing and delivering systems training
• Experience creating user guidance or process documentation
• Experience supporting CRM adoption or system change 

Benefits:

• Hybrid working, with approximately 40% of your time in the office and 60% working from home each month
• 27 days’ annual leave plus bank holidays, rising to 29 days after five years
• A contributory pension scheme with employer contributions of up to 6%
• Life insurance for eligible pension scheme members
• Enhanced maternity and adoption leave and pay
• Employee assistance and confidential counselling services
• Flexible working options
• Subsidised on-site canteens
• A bright, modern Chelsea office close to South Kensington station
• The technology and equipment needed to work effectively from home

Our Commitment to Inclusion

We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from candidates of all backgrounds and are dedicated to ensuring equitable opportunities for all

MEMBERSHIP MARKETING & INSIGHT MANAGER

18 hours per week (flexible working considered)  Fixed-term contract - 6 months (with potential to extend)

£36,000-£40,000 FTE (£17,600-£19,600 pro rata)

Hybrid working - based at Westonbirt Arboretum, Gloucestershire

Use insight to shape the future of one of Gloucestershires most loved membership organisations.

Friends of Westonbirt Arboretum is an independent charity that inspires people to value and protect trees. With more than 39,000 members, we support the conservation, education and public enjoyment of Westonbirt, The National Arboretum.

We're looking for an experienced marketing professional who enjoys understanding people as much as promoting products. This is a new strategic role that will help us better understand our members, improve their experience and ensure our marketing activity is driven by evidence rather than assumption.

This isn't a traditional marketing communications role. You won't be expected to design leaflets, manage social media or build websites. Instead, you'll use customer insight, membership data and marketing expertise to identify opportunities, coordinate projects and help shape the future of our membership offer.

About the Role

This is a new strategic role designed to transform how Friends of Westonbirt Arboretum understands, engages and retains its members. We have an established membership of over 39,000 supporters with insight data surrounding this. We're looking for someone who can turn that insight into action— using evidence to improve the member experience, strengthen retention and shape marketing activity that delivers measurable impact.

This is not a traditional marketing communications role. You won't be expected to create artwork, build websites or write every communication. Instead, you'll lead the planning, insight and coordination that ensures the right activity happens at the right time through internal colleagues, Forestry England and external suppliers.

Summary of the role

Working closely with the Head of Income Generation & Engagement, you'll:

• Analyse membership and visitor data to identify trends, opportunities and areas for improvement.

• Develop audience segmentation and retention strategies.

• Improve the end-to-end member journey, from joining through to renewal and long-term engagement.

• Coordinate key marketing projects, including digital developments, membership renewals and customer experience improvements.

• Oversee marketing planning, member communications and website content in partnership with colleagues and external suppliers.

• Produce clear insight and reporting to support strategic decision-making.

About you

You'll bring experience of using customer insight to improve marketing performance and customer experience.

You'll be confident:

• analysing CRM or membership data

• translating insight into practical action

• managing multiple projects and stakeholders

• coordinating agencies and external suppliers

• improving customer journeys and digital experiences

• communicating recommendations clearly and influencing others.

Experience within a membership organisation, charity or visitor attraction would be advantageous, but is not essential.

Why join us?

This is an opportunity to shape a newly created role with genuine strategic influence. You'll help improve the experience of thousands of members while supporting the conservation and enjoyment of one of the world's finest tree collections.

We offer flexible and hybrid working, a supportive team environment and the opportunity to make a lasting impact within a respected conservation charity.

Key Responsibilities Membership Insight & Strategy

• Analyse membership and visitor data to identify trends, opportunities and risks.

• Develop audience segmentation with appropriate retention strategies based on evidence.

• Produce regular insight reports and dashboards to inform decision-making.

• Recommend marketing interventions based on behavioural and demographic analysis.

• Help determine what additional customer insight should be collected and why. Membership Journey & Customer Experience

• Take ownership of the end-to-end member journey.

• Identify opportunities to improve acquisition, onboarding, renewal and long term engagement.

• Lead projects to improve customer experience across digital and physical touchpoints.

• Ensure customer journeys are intuitive, efficient and evidence-led. Marketing Project Management Coordinate and oversee delivery of key marketing projects including:

• membership renewal improvements

• website user journey optimisation

• family membership implementation

• digital membership developments

• member communications Content, Publications & Digital

• Oversee website content, user experience and digital content planning.

• Coordinate e-newsletters, blog programme, member magazine, editorial planning, campaigns, marketing collateral and external design commissions.

• Coordinate technical improvements with external suppliers and internal teams.

• Ensure all communications support organisational priorities and member engagement. Supplier & Stakeholder Management

• Manage external agencies and suppliers.

• Coordinate delivery with Forestry England colleagues. Supplier & Stakeholder Management

• Brief and manage external agencies.

• Coordinate work with Forestry England colleagues.

• Manage project timelines.

• Monitor delivery and quality.

• Ensure resources are used efficiently. General Responsibilities

• Champion evidence-based decision making.

• Embed continuous improvement.

• Support wider organisational objectives.

• Comply with organisational policies and procedures. Person Specification Essential Experience

• Experience developing marketing strategies informed by customer insight.

• Experience analysing CRM or membership data.

• Experience improving customer journeys or user experience.

• Experience managing multiple projects simultaneously.

• Experience briefing and managing agencies or suppliers.

• Experience working across multidisciplinary teams. Essential Knowledge

• CRM and customer segmentation.

• Customer retention principles.

• Website usability and digital customer journeys.

• Email marketing.

• Marketing performance measurement.

• Data interpretation and reporting.

Essential Skills

Strategic thinking - Able to translate insight into practical marketing interventions.

Analytical - Confident interrogating data and identifying meaningful trends.

Project management  - Able to coordinate multiple stakeholders and deliver improvements.

Communication - Excellent written and verbal communication. Able to influence senior colleagues and present recommendations clearly.

Organisation - Excellent planning and prioritisation skills.

Desirable

• Membership organisation experience.

• Charity sector experience.

• Visitor attraction or heritage experience.

• Experience with CRM systems such as Raiser's Edge.

• Google Analytics or similar reporting tools.

• Understanding of accessibility and user-centred design.

Personal Attributes - We're looking for someone who is:

• Curious and inquisitive.

• Commercially aware.

• Collaborative.

• Pragmatic.

• Confident making recommendations.

• Comfortable working independently.

• Motivated by improving customer experience.

• Interested in using evidence rather than assumption.

Success Measures

• Produced a membership insight dashboard.

• Developed a data-led retention strategy.

• Reviewed and improved the membership renewal journey.

• Coordinated implementation of agreed digital improvements.

• Established an annual editorial and communications plan.

• Improved reporting and marketing decision making across the organisation.

Salary: £40,000 - £44,000
Contract: 3-4 months
Location: London (Hybrid Working)
Closing Date: ASAP
Are you a creative and data-driven email marketer looking to use your skills to make a real difference? A leading homelessness charity is seeking a talented Senior Digital Marketing Officer to join them for up to four months.
As part of the Digital Fundraising team, you'll develop and deliver engaging digital campaigns and supporter journeys, with a particular focus on email marketing (Mailchimp). You'll use audience insights, compelling content and performance analysis to maximise supporter engagement, drive repeat giving and increase long-term value.
To be successful as the Senior Digital Marketing Officer, you will need:

• Experience managing multiple digital direct marketing campaigns, particularly email campaigns, from planning through to evaluation.
• Experience creating supporter or customer journeys, testing and learning to achieve maximum impacy
• Excellent relationship-building skills, with experience working effectively with colleagues, stakeholders and external agencies.

If you would like to discuss this role with us, please contact us and quote the reference 201AJ
Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, and you can read more about our commitment to diversity on our website.
We take a relationship-led approach to recruitment in the charity sector and partner with organisations and candidates to achieve the best possible outcomes.
If sufficient applications are received, the charity reserves the right to close the vacancy earlier than the advertised closing date.

PWSA UK is looking for an individual who is experienced in individual supporter fundraising, capable of growing our income from our community network, individual givers including seasonal and capital campaigns. You will have the drive to make a difference for our stakeholders, be able to build strong supporter relationships at a distance and create compelling proposals that connect donors with PWSA UK’s mission and will enjoy working independently in a small team. 

About the role

This is a new role and you will manage and maintain a regular giving programme for new and existing supporters, developing tailored communications, proposals and engagement opportunities for the community that connect donors’ interests with PWSA UK’s mission. Working with colleagues, trustees and volunteers, you will support community fundraising, establish an effective individual giving programme using the CRM and increase the number of legacy pledges achieved over time

• Build and manage an individual giving programme.

• Support and build upon the community fundraising activity

• Develop persuasive campaigns, cases for support and donor communications.

• Maintain the CRM and utlise it to its full potential

• Keep accurate records, forecasts and pipeline reports.

About you

You will be an excellent communicator, careful researcher and organised fundraising manager, with experience in individual giving and community fundraising. You will be confident communicating with donors and senior stakeholders, handle sensitive information with discretion, and share PWSA UK’s commitment to supporting people with Prader-Willi syndrome.

Why join us?

This is an opportunity to shape a new fundraising role within a specialist charity and help grow high-value support for PWSA UK’s work.

Senior Fundraising Operations and Administration Manager
Salary: £47,150.00 per annum
Location: Hybrid working – Norwich or Cambridge
Hours: 37.5 hours per week
Contract: Permanent 

About East Anglian Air Ambulance 

We are East Anglian Air Ambulance. A charity providing lifesaving critical care every day of the year across Bedfordshire, Cambridgeshire, Norfolk and Suffolk. Whether by air or road, we bring hospital-level care to the most seriously ill and injured, probably on the worst day of their lives.

From blood transfusions and pain relief to anaesthesia and emergency surgery, our doctors and paramedics give patients the best chance of survival and recovery. And it doesn’t stop there. We also offer vital aftercare, train people in lifesaving skills, and carry out clinical research to keep improving care.

We’re fuelled entirely by donations, without any regular government funding, so our supporters and their fundraising powers every single mission. 

About the role 

You will be playing a key role in the senior leadership of the fundraising directorate, working alongside the two Heads of Fundraising. You and your team will provide hugely important support functions for the charity, including; delivering fantastic event experiences for supporters, applying for significant funding, ensuring the smooth running and administration of the fundraising function and specifically for the two largest income areas in fundraising - lottery and legacies. 

Key responsibilities include: 

Put simply, you will be responsible for developing a future proofed administrative function that can manage all fundraising and supporter administration, processing and fulfilment requirements. 

Providing senior leadership and direction to the Trust and Grants, Gifts in Wills administration and events delivery functions of the fundraising directorate. At the same time managing key external relationships with stakeholders, third party providers and contractors inc. our lottery canvassing company, lottery CRM, fundraising systems, insight contractors and other providers. 

Collaborating with Information Systems and Finance teams to ensure that all fundraising insight, reporting and supporter data is accessible and up to date. Commissioning the development of new dashboards or reports to ensure the fundraising team have everything they need to make informed decisions and to grow income. 

Proactively auditing and reviewing current activity and processes. Developing a culture of continuous improvement, through collaboration with other teams and key stakeholders, to address current and future need, plus identifying areas of efficiency, and where we can add value for supporters.

Becoming our in-house expert on fundraising governance and compliance, staying up to date with fundraising legislation and regulation to help ensure we are always compliant in our activity, policies and process across the fundraising department. 

You’ll bring: 

Significant experience leading or managing teams or functions in a charity and/or fundraising setting. Alongside this, you will have recently been working in an environment where you have been identifying and delivering improvements to operational systems and processes.

You will have a proven experience in project management and if you have knowledge of lean processing, value stream mapping or continuous improvement methods this would be a real bonus. You will be great at managing significant third-party contracts, supplier tendering and procurement, and contract negotiations.

Your knowledge of fundraising practices, governance, legislation and regulation will be great, but there will be opportunity to learn and develop this if you need it. A good working knowledge of the Code of Fundraising Practice, Gambling Commission and Charity Commission rules would be fantastic.

Overall, you will have the right mindset to get stuff done, solve problems and find ways to continuously improve processes and activity – being a fan of helicopters and the colour yellow, would be great too!

Closing Date: 21st September 2026 (9am)  
Interview Date: 28th September 2026 (to be held in person at Helimed House, Norwich) 

This role will be worked a minimum of 3 days a week from our Norwich or Cambridge office and up to 2 days a week from home. The exact days worked in the office will be agreed with the successful candidate, but you must live within a commutable distance of Norwich or Cambridge.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.