Support service manager jobs

Leading UK drug education charity the DSM Foundation is recruiting a Head of Business and Organisational Development to join their senior management team. This role involves working with the Director and Board of Trustees to provide strategic leadership to the DSMF team on all aspects of organisational and business development with a long-term income growth strategy, and alongside the Head of Operations and Head of Education and Engagement, to ensure that DSMF is a well-managed and successful charity with a clear strategic vision. 

Suitable candidates will:

• Be passionate about supporting young people to make safer choices about drugs and alcohol.
• Have experience of strategy development and delivery, business and work stream development and income generation.
• Have a deep understanding of finance and market conditions.
• Be experienced in managing projects and performance.
• Be skilled in organisational development and people management.

Key information:

The Daniel Spargo-Mabbs Foundation is a drug and alcohol education charity, founded by Fiona and Tim Spargo-Mabbs in 2014 in response to the death of their 16-year-old son Dan having taken ecstasy. The charity aims to support young people to make safe choices and reduce harm, through increasing their understanding of the effects and risks of drugs and alcohol, and improving their life skills & resilience. They work with young people, parents, teachers and professionals, in schools, colleges and communities across the UK.

This role will be primarily based in the DSMF office with some opportunities for remote working.

Closing date for applications: 20th January 2026

Shortlisting: Week beginning 26th January 2026

Interviews: 23rd February 2026

Job Description

Job title Regional Fundraising & Partnership Officer

Responsible to Head of Fundraising

Location Home-based in the South East of the UK, with regular travel across your region and occasional trips to the charity’s Head Office in Ashford, Kent

Hours  35 per week (flexible working patterns considered)

Contract Permanent

Salary £35,622 (rising to £36,035 after probation)

Role purpose

To generate sustainable income and grow our community of supporters through regional fundraising campaigns, community fundraising, local trusts and corporates, and regional membership recruitment. This role also supports project-specific giving, ensuring alignment with our priority impact areas, such as raising awareness, patient services and glaucoma research.

Key responsibilities

Fundraising & Income Generation

• Deliver regional fundraising appeals and campaigns aligned to local services.
• Develop and support community fundraising activities and events.
• Research and apply to relevant rusts and grant makers.
• Identify and engage regional corporate supporters.
• Create compelling sponsorship proposals and corporate packages.
• Lead on regional project-led fundraising tied to specific impact areas (e.g. our ‘Eye Health for All’ outreach programme, glaucoma research).

 Membership & Supporter Development

• Support regional membership recruitment.
• Help move individuals from initial contact through to deeper engagement and long-term membership of the charity.
• Promote opportunities for deeper supporter journeys including legacy giving.

 Stewardship & Supporter Care

• Follow up with community and regional supporters to thank and update them.
• Tailor recognition to reflect local efforts and giving.
• Share stories of impact from regional initiatives.
• Identify supporters for deeper conversations (major giving, legacies, etc.).

Marketing & Communications

• Provide regional case studies, stories, and testimonials.
• Support regional visibility through PR opportunities and storytelling.
• Work with the Communications team to develop tailored regional materials to support campaigns and stewardship.

 Collaboration with Support Services Team

• Collaborate closely with our local outreach teams to ensure relevance of fundraising activities:
  • Identify potential projects and fundraising needs.
  • Share local insight and opportunities.
  • Provide updates and feedback from supporters.
  • Build your knowledge of local projects and services that could inspire donations

 Supporter Journey Stages You Will Support

• Awareness & Introduction – Inspire new supporters through local presence.
• First Gift / Contact – Encourage entry-level giving and membership.
• Engagement & Involvement – Grow relationships through updates and tailored communication.
• Deeper Connection – Identify and nurture high-potential supporters.

Person specification

Skills and Experience Required

Essential

• Proven experience in fundraising (community, trusts, corporates or individual giving).
• Strong relationship-building skills across a wide range of audiences.
• Ability to write compelling fundraising proposals and stories.
• Confident in working independently and collaboratively.
• Good project management and organisational skills.
• Strong communication skills – verbal, written and interpersonal.

Desirable

• Knowledge of the charity sector and supporter journeys.
• Experience of working with membership or volunteer-based organisations.
• Experience using CRM systems (we use Raisers Edge NXT).
• Understanding of eye health, research or medical charities.

Benefits

Holiday entitlement

25 days holiday per annum (rising by one day per year to 28 days after 3 years’ service), plus Statutory Public Holidays, pro-rated for part-time employees.

Healthcare

Benenden Healthcare cover, with access to a range of services including private diagnostics, treatment and other essential services. 24-hour Employee Assistance Programme for problems which may impact on health or wellbeing.

Pension

Up to 5% contributory pension.

Learning & development

Funded support for learning and development to help employees grow their skills, knowledge and behaviours in pursuit of our strategic objectives.

Working arrangements

Home-based, with regular travel across the South East and occasional trips to the charity’s Head Office in Ashford, Kent.

How to Apply

To apply for the post, please email your CV and a covering letter explaining how you meet the person specification by 5th January 2026

Interviews will take place on 15th or 16th January. Interested candidates are urged to keep these dates free.  We will be in touch with shortlisted applicants by 10th January.

Glaucoma UK is the operating name of the International Glaucoma Association, a charity registered in England and Wales no. 274681 and in Scotland no. SC041550

IT Product Lead

We are looking for an experienced and innovative Product Lead to join the IT team specialising in the implementation and development of the Witness Service case management system, WitnessBox 2.0. 

This role is home-based within England or Wales.

Position: 6484 IT Product Lead- Witness Box

Location: Remote

Hours: Full time 37.5 hours per week. Monday to Friday 9-5

Contract: Permanent

Salary: £42,521 per annum

Closing Date: 31st December 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.

About the Role

As the Witness Box Product Lead, you will provide leadership and management for the development and operational functionality of the Witness Service case management system, WitnessBox 2.0.

You will be responsible for driving the advancement of the WitnessBox user specification, ensuring it is developed in collaboration with colleagues, the Ministry of Justice (MOJ), and other stakeholders. This includes managing the change control process, overseeing audits, monitoring system performance, and leading improvements.

Your responsibilities will include:

• Managing the WitnessBox change control process and ensuring compliance.
• Leading the development and continual improvement of WitnessBox policies and procedures.
• Overseeing testing strategies and user acceptance testing (UAT).
• Maintaining training resources and induction plans.
• Engaging stakeholders and converting requirements into business needs.
• Undertaking data analysis and reporting to inform system enhancements.

About You

You will have a proven track record in product leadership, with experience in managing digital products or services through various development phases. You will be confident in applying Agile methodologies, translating business needs into deliverables, and collaborating with stakeholders to deliver effective solutions.

You will need:

• Experience in product or programme leadership to achieve strategic objectives.
• Strong knowledge of Agile, Lean, or user-focused methodologies.
• Ability to manage product delivery across different phases of development.
• Excellent problem-solving and stakeholder engagement skills.
• Strong organisational and time management skills.
• Competent IT skills and familiarity with digital product management principles.

Benefits include:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as Product Lead, IT Product Lead, Digital Product Lead, Product Officer, IT Product Officer, Digital Product Officer, Product Manager, IT Product Manager, Digital Product Manager. #INDNFP

Please note this role is being advertised by NFP People on behalf of our client.  

Whitley Fund for Nature

The Whitley Fund for Nature (WFN) is a UK charity supporting outstanding grassroots conservation leaders across the Global South. Through project funding (Awards), training, and media profile, we support local solutions to the planet’s most pressing conservation challenges. Our winners are courageous changemakers, working alongside communities to save species and protect ecosystems. Established in 1993, we have channeled £24 million to +220 conservation leaders in 80 countries, benefitting wildlife, landscapes, and people. WFN is governed by a committed trustee board. Our team is dynamic, passionate about our mission, and ambitious. The charity benefits from high profile support from Patron, HRH The Princess Royal, and Ambassadors including Sir David Attenborough.

The Opportunity

In this role, you’ll have the opportunity to use and develop your communications skills to help amplify the work of WFN and conservation leaders. You’ll play an important role in supporting our digital channels, campaigns, and content creation - from social media and newsletters to website updates and event communications. You should have excellent writing skills, strong attention to detail and an interest in nature and wildlife conservation issues. If you are looking to build a career in communications, want to help support those protecting our planet, and are seeking experience working for a small, ambitious charity, then we want to hear from you!

“Saving our planet is now a communications challenge. We know what to do, we just need the will” - Sir David Attenborough.

COMMUNICATIONS ASSISTANT - PERSONAL SPECIFICATION

Essential:

• Excellent writing skills
• An eye for design to create engaging assets for diverse audiences and platforms, including our website, newsletters, social media and events
• Confident communicator with a friendly, professional manner
• Organised, with high levels of accuracy and attention to detail
• Proficient in Microsoft Office - Outlook, Excel, PowerPoint, and Word
• Able to manage and prioritise a varied workload within deadline
• Reliable, proactive, and willing to take initiative
• Comfortable working as part of a small, busy team
• Interest in wildlife conservation.

Desirable

• Experience drafting and scheduling social media posts, and producing campaign assets
• Familiarity with programmes such as Canva and Hootsuite to aid with content creation and scheduling
• Experience with basic video editing
• Competency using a Salesforce database, WordPress, or Mailchimp.

Additional details and benefits:

• Attractive holiday package totaling 30 days p.a. plus bank holidays
• Training and professional development opportunities provided
• Hybrid working opportunities
• The charity operates a Pension Scheme and a Life Assurance Scheme
• Access to 24hr Employee Assistance Programme.

This role is not eligible for UK Visa Sponsorship. Only applicants who have the right to work in the UK at the time of application will be considered for this role.

Regrettably, due to limited resources and the high number of applications we receive, we are only able to contact short-listed candidates. If you do not hear from us within four weeks of the closing date, please assume that you have not been successful on this occasion.

Diversity and Inclusion

At WFN we are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. We celebrate and respect diversity in nature and among the people and partners with whom we work. We need more people and diversity across the environment sector, and to achieve our vision. We therefore encourage applications from Black, Asian or minority ethnic; disabled; LGBTQ+; or from lower socio-economic backgrounds. As a small organisation we are committed to progressing and continuing development across DE&I. Please contact us to discuss any additional support you may need to complete your application. Applications are considered solely on your demonstrated suitability for the role.

COMMUNICATIONS ASSISTANT - JOB DESCRIPTION

REPORTING TO HEAD OF COMMUNICATIONS

 DIGITAL COMMUNICATIONS

WFN’s communications amplify the work of Whitley Award winners, raise the profile of the charity, bolster fundraising efforts, and contribute to global conservation conversations, positioning WFN as a leader within the sector.

• Monitor, and create and schedule content for WFN’s Twitter, Instagram, Facebook, YouTube, and LinkedIn accounts, helping to grow engagement and channel performance, driving traffic to WFN’s website, and sharing charity, winner, and sector news – in line with WFN’s communications strategy and with oversight from the Head of Communications (HoC)
• Lead management of WFN’s photo library and footage archive (Google photos): naming, categorising, and uploading winner and event photos
• Support delivery of social media campaigns during the lead up to events to drive engagement and/or donations, and supporting with posting content throughout the event period
• Help produce video content
• Support production and distribution of our regular e-letter (through MailChimp)
• Work with the HoC on WFN’s website to regularly review and update content
• Draft copy for website news stories and any additional copywriting as needed throughout the year
• Assist the HoC with monthly reporting on the website, social media platforms, newsletter and media coverage
• Support digital event communications including creation of e-letters, e-invitations, website pages, email signatures and visual assets.

 PR

WFN shares impactful stories that resonate with supporters and demonstrate we can make a difference. Throughout the year, we actively work to secure PR coverage for Whitley Award winners. Increased visibility helps winners to attract further funding, gain new connections, and increase political clout – all tools which strengthen conservation work.

• Produce reactive social media to share PR coverage secured by the HoM
• Create and distribute toolkits for press and partners to bolster media campaigns
• Collate charity and winner press coverage, including website news pages, throughout the year
• Support the Head of Media (HoM) and HoC in responding to press enquiries and supplying materials.

 EVENTS

Whitley Awards Ceremony

The Whitley Awards are the result of an international search to find, fund, train and put a spotlight on outstanding grassroots leaders and their conservation projects. Finalists are invited to London for a week of training and events, culminating with the Whitley Awards Ceremony, where winners receive their Awards from WFN Patron, HRH The Princess Royal in front of 400 guests and many more tuning in via our livestream.

The Communications Assistant will assist the team in planning and delivery of events during the Whitley Awards Ceremony week, including the Friends Reception, Ceremony and NGO Reception, particularly in the following areas: 

Communications

• Assist with supplier liaison across event filming, livestream, and photography
• Help create event visuals and on-screen graphics
• Support with creation of the Ceremony invitations and booklet
• Support with sourcing additional material for the Whitley Award films as needed
• Support the HoC with creation and uploading of content to the website and across social media platforms, including press releases, photographs, news stories, winner pages, and films.

Other WFN Events

Throughout the year WFN holds other fundraising and engagement events ranging from intimate dinners with supporters, winner talks, events as part of our Next Gen programme and major initiatives such as Biodiversity Summits which will require the CA’s assistance.

• Assist with the production of pre-event communications and marketing materials, including invitations, e-letters, social media content, and advertisements
• Assist with setting up and managing platforms such as Eventbrite as needed
• Assist with production of event materials (signage, banners, programmes, displays, slides)
• Assist with communications-related supplier liaison eg. Photography, filming, livestreaming etc.

 GENERAL DUTIES

• Review and respond to general email enquiries when needed (info@ inbox)
• Represent WFN professionally at all times
• Adhere to WFN’s financial and operational procedures
• Undertake any other duties as reasonably requested from time to time. This job description is not exhaustive and may evolve.

Senior Practice Development Lead (National Systems Change programme)

Home working with travel throughout England and Wales

Full time (part time considered)

£48,734 - £49,771 per year plus LW if appropriate, pro rata

Fixed term contract 6 months (asap to  - June 2026)

In terms of travel, we would estimate that the successful candidate would need to be able to travel

around 1-2 days a month to delivery sites and/or head office for meetings.

The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.

In July 2025 the Home Office announced a £53m investment over the next four years to enable the Drive Project to roll out across England and Wales. To end domestic abuse, we must address the source of the problem - the perpetrator.  This funding will make a huge difference to our efforts to support survivors, by holding perpetrators to account, stopping them from causing further harm and giving them the chance to change.

The National Systems Change programme is currently focused on four systemic gaps: Children’s Social Care, Housing, LGBT+ communities, and Racialised Communities.  Sitting within this programme you will play a key lead role in progressing our work on improving responses to domestic abuse for minoritised communities.

Your remit includes line managing the National Systems Change Practice Development Leads (NSCPDL), supporting both the Head of NSC and the Practice Manager in addressing systemic gaps in the provision of services. You will also work alongside key stakeholders and partners, including commissioned projects, and victim survivor groups, to enable long term systems change.

The successful candidate is likely to bring knowledge and experience of working within the domestic abuse sector, experience of working with multi-agency partnerships and/or other voluntary and statutory services involved in the response to domestic abuse.

An understanding of systems change and working with perpetrators and/or victims of domestic abuse (including those with protected characteristics, e.g. racialised communities, LGBTQ+ people, or people with related/complex needs such as substance misuse issues, mental health) would be welcomed.

36 hours per week / £36,530 per annum pro rata / permanent / working two days onsite and three days from home, working pattern to be discussed at interview

At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.

Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.

Brighton & Hove Wellbeing service is delivered by Sussex Partnership NHS Foundation Trust in partnership with YMCA DownsLink Group. We offer a variety of support including counselling and psychological therapies to children and young people within Brighton and Hove.

We are looking for a compassionate and experienced Wellbeing Children & Young People's (CYP) Lead to support and shape our therapeutic services for young people in Brighton and Hove.

Overview of key areas of responsibility:

Leadership

• Provide line management support and supervision to wellbeing workers (e.g. counsellors, practitioners, therapists, link workers and trainees).
• Work alongside a team of leads to support the running, development and management of the service.
• Lead induction, mentoring, and training of new staff, trainees, and volunteers.
• Foster a culture of learning, innovation, and continuous improvement across the team.

Core Clinical

• Carry out individual counselling assessments of children and young people and make appropriate referrals.
• Provide guidance and oversight for complex or high-risk cases.
• Ensure all interventions are evidence-based, child-centred, and trauma-informed.
• Develop and oversee counselling protocols, therapeutic pathways, and risk assessment frameworks.

Safeguarding and Risk

• Lead and give oversight for safeguarding concerns, embedding a safeguarding-first culture across the service.
• Work to ensure all counsellors, staff, and volunteers are trained, confident, and compliant in safeguarding practice.
• Implement robust risk assessment and management processes.
• Monitor safeguarding incidents, identify themes, and strengthen safeguarding practice.
• Liaise with schools, health, social care, police, and other agencies in safeguarding matters.

Service Development

• Work with the Service Manager, Leads and Clinical Leads to strengthen and expand counselling provision, including group work.
• Triage referrals and represent the service in multi-agency triage meetings.
• Promote and develop opportunities for community participation and youth voice in service design.
• Build strong relationships with schools, health services, local authorities, commissioners, and community partners.
• Represent the service at local and regional forums, influencing CYP wellbeing strategies.

Qualifications, knowledge, and experience

• More than 2 years post-qualified at graduate or post graduate level Counselling Diploma or equivalent [of two years minimum duration including personal counselling or psychotherapy].
• BACP Registration or Accreditation and/or eligible for other Professional Accreditation e.g. UKCP/HPC.
• Strong team-management and line-management experience is required, including demonstrated experience in supervising, developing, and supporting staff.
• An in depth understanding of counselling theory and practice and working to short-term models.
• A sound understanding of child developmental processes, Child Protection and Vulnerable Adult Safeguarding issues and procedures, along with proven experience in safeguarding young children.
• Solid experience in delivering counselling and assessment, along with experience with high-risk/complex cases.
• Experience of multi-disciplinary team working, with the ability to work within time-limited frameworks.

CLOSING DATE: Sunday 11 January 2026 at midnight. Proposed interview date Thursday 15 January.

Please note that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.

Build something new. Shape the future. Make a real impact.

The Infection Prevention Society (IPS) is a leading professional charity for infection prevention and control in the UK and Ireland. With 2,100 members across health and care professions, we exist to advance education in infection prevention for the benefit of the community. And we're at a pivotal moment.

We've built the foundations – modern infrastructure, professional team working alongside our volunteer leadership, strong governance – and now we're ready to scale our impact. We need someone to help us unlock new opportunities and expand what we can offer our members and the communities they serve. That's where you come in.

As our first Commercial Director, you'll have the autonomy to establish commercial capability from the ground up. You'll build partnerships with health and care organisations, create revenue streams that strengthen our mission including leading the development of training courses that reach new audiences: supporting our members to prevent infections and save lives.

This is a unique opportunity to combine commercial expertise with charitable purpose. You'll have the freedom to develop innovative strategies, build partnerships that matter, and create revenue streams that strengthen our capacity to serve our members and prevent infections. The role offers flexibility (four days per week, home-based) and genuine autonomy to shape your approach.

What You'll Do

• Build corporate partnerships: Build relationships and partnerships with businesses that have an interest in infection prevention
• Enhance events revenue: Enhance and develop sponsorship opportunities across our annual conference, events, and webinar programmes
• Explore new opportunities: Identify emerging revenue streams from consultancy, publications, and membership growth into new professional sectors
• Shape training course development: Scope and develop infection prevention courses that generate income whilst advancing our educational mission

Who We're Looking For

You're an experienced commercial professional with a proven track record of generating revenue through partnerships, training programmes, or business development. You might come from membership organisations, professional bodies, charities, education or healthcare settings, or from B2B commercial roles with clear transferable skills.

You have the entrepreneurial confidence to build something new, the strategic thinking to identify opportunities, and the relationship skills to turn those opportunities into sustainable partnerships. You're equally comfortable developing pricing models and financial projections as you are crafting compelling partnership proposals.

Most importantly, you understand that commercial success and charitable purpose aren't opposing forces – they're complementary. You want your commercial expertise to strengthen a charity's capacity to serve its members and achieve its mission.

What We Offer

• Build something new: Establish new commercial capability in a respected healthcare organisation
• Autonomy and influence: Freedom to develop your own strategies with CEO mentorship and Board support
• Meaningful work: Direct contribution to preventing infections and protecting public health
• Senior leadership role: Strategic responsibility and genuine influence on organisational direction
• Flexibility: Four days per week (£42,400 per annum / £53,000 FTE), home-based with regular UK travel
• Growth potential: 12-month fixed-term contract with potential for extension or permanent conversion

Why Now?

As a charity, IPS exists to advance education in infection prevention for the benefit of the community. We're at an exciting stage of development, having evolved from a volunteer-led organisation to a professional operation with dedicated staff working alongside our expert volunteer leadership. We've modernised our infrastructure, enhanced our conference programme, and strengthened governance. The foundations are in place.

Now we need dedicated commercial expertise to unlock our full potential and accelerate our growth. This role will genuinely shape the future of the charity – the partnerships you build, the courses you develop, and the strategies you implement will determine our capacity to expand our reach and deepen our impact over the coming years.

Key Details

• Role: Commercial Director
• Contract: 12-month fixed-term (potential for extension/permanent conversion)
• Hours: Four days per week (0.8 FTE)
• Salary: £42,400 per annum (£53,000 FTE)
• Location: Home-based with regular UK travel

How to Apply

Download the full recruitment pack for detailed role responsibilities and person specification.

To apply, please submit your your CV (maximum 3 pages) and covering letter (maximum 2 pages). Applications close 10pm on Sunday 11th January 2026.

Your covering letter should address:

• Your relevant experience in commercial/business development
• Your track record of revenue generation with specific examples
• Why you're interested in this role and IPS
• How your skills match the person specification

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Community Navigator (SPA) – Mental Health
Post no: 651
Salary: £26,600 per annum
Contract: Permanent
Hours: 37 hours per week, (Monday to Friday, 09.00 - 17.00)
Location: Eaglestone Health Centre, Milton Keynes

This role is an opportunity to work for Mind BLMK as part of the Milton Keynes NHS mental health service for someone with experience working in health, social care or information and advice, in direct contact with service users.

Working alongside colleagues from Central Northwest London Foundation Trust (CNWL) this role will provide referral management to and from Secondary Services. This will include signposting patients to statutory services including talking therapies and wider community based & voluntary sector support.

The role also includes answering calls through the NHS 111 Mental Health Option whereby you will be required to assess risks in real time and appropriately managing the call, escalating when necessary.

The Community Navigator will work as part of the team to deliver on the aims and objectives of the Mental Health Hub whilst representing the Voluntary and Community sector with the NHS.

The successful candidate will have a minimum of 1 years’ employment working in health, social care or information and advice, in direct contact with service users, ideally within a Mental Health setting, and will have worked with challenging or vulnerable patients who present with multiple or complex needs or risk history.

Service Delivery

• Work within the NHS Mental Health SPA (Single Point of Access) Team to review and process referrals received from GP Practices and other sources including those to be subsequently triaged and assessed by mental health practitioners.
• Actively call patients with a view to assisting them through the process and making their onward appointments into community or secondary care service providers.
• Support the hub to signpost patients and direct them to appropriate services including secondary care, the local Voluntary and Community sector services and activities that support the patients’ wider determinates of their mental health and wellbeing.
• Answer calls, ensure sufficient phone cover, respond to messages/voicemails, provide administrative support to the Mental Health SPA for all services and deal with queries in a sensitive and timely way liaising with clinical or team lead as is appropriate.
• Monitor service inboxes during core office hours, responding to any queries professionally providing helpful information.
• Monitor and action tasks within SystmOne and maintain records of all activities carried out, i.e. outbound calls, calls received, archiving any received correspondence.
• Build good working relationships with the voluntary and community sector, relevant services and activities to ensure signposting pathways are kept up to date as well navigating and developing the setup of new signposting pathways through networking.
• Provide clinical and non-clinical information in appropriate chronological templates to other services.
• Carry out health and safety responsibilities as directed by Managers in line with Mind BLMK’s H&S policies, procedures, and guidance (risk assessments, reviews, reporting, safeguarding, incidents/accidents, premises).
• To bring VCSE experience, knowledge and culture into an NHS team.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Optional Health Plan
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Friday 16th January 2026

Please note: We reserve the right to close this advert early if enough suitable applicants apply.

Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

Step into a pivotal role supporting the Legacy Administration Manager to deliver best practice legacy administration and maximise vital income for Marie Curie. You’ll lead on implementing team strategy, refining processes, and championing high standards across a busy, specialist function.

Help shape the future of legacy giving at Marie Curie. As our Legacy Administration Team Leader, you’ll play a key role in protecting and optimising one of the charity’s most important income streams.

In this role, you will:

• With advanced knowledge of UK-wide legacy administration and multi-jurisdiction practice, you’ll manage your own complex and contentious caseload handling sensitive issues, mitigating reputational risk, and ensuring Marie Curie receives its full entitlement.
• As a confident people manager, you’ll mentor and develop three Legacy Officers, driving performance through regular 121s, quality monitoring, and clear KPIs. You’ll embed a positive, high-performing team culture while ensuring consistent, accurate and timely casework.
• You’ll work collaboratively with solicitors, executors, internal teams and co-beneficiary charities, representing Marie Curie with professionalism and care. You’ll also lead projects, support governance work, and deputise for the Legacy Administration Manager when required.
• If you’re passionate about leadership, expert legacy practice, and making a real impact within a major UK charity, this role puts you at the heart of safeguarding and growing crucial legacy income.

Skills Needed

• Proven line management experience, including mentoring, performance management and developing high performing teams.
• Advanced knowledge of legacy administration and experience within the charity sector, including wills, probate, trusts, tax and estate management.
• Experience managing complex and contentious caseloads, with the ability to handle sensitive issues and mitigate reputational risk.
• Strong understanding of multi-jurisdiction legacy processes across the UK, with confidence navigating varied legal and operational requirements.
• Excellent stakeholder management skills, able to build effective relationships and influence outcomes with solicitors, executors, co-beneficiary charities and internal teams.
• Exceptional attention to detail when managing casework including when reviewing legal documentation and estate accounts
• High-level communication skills, able to engage sensitively and professionally with family, friends, legal professionals and members of the public.
• Commitment to Marie Curie’s values, fostering a positive team culture and collaborative working across the organisation.

Please see full job description

Application & Interview Process

• As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: Sunday 4th January 2026 (due to the festive period, we aim to get back to successful candidates w/c Monday 5th January 2026)

Salary: £41,000 + London Allowance (£3,500)

Contract: Contract, 12 months

Based: Homebased (can be based in London office 2 days per week)

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments.  

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

Anna Freud is seeking a Senior Website Officer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a range of staff benefits and you can view them all on our careers page

Alongside our benefits, this role offers real ownership, flexibility, and the chance to do meaningful digital work that makes a tangible difference, all within a supportive, collaborative charity environment.

What you’ll do

As our Senior Website Officer, you’ll take ownership of Anna Freud’s key websites, leading their development, performance and day-to-day management to ensure they are effective, accessible and genuinely useful for the people who rely on them

• Lead and deliver website roadmaps and projects, working with teams across the charity to prioritise, QA and release improvements
• Manage and optimise website content, ensuring pages are accurate, engaging, on-brand and aligned with SEO best practice
• Use analytics, tracking and reporting to understand user behaviour and make data-driven improvements to performance and journeys
• Improve user experience and accessibility through testing, UX/CRO best practice and ongoing optimisation
• Oversee the technical performance of the websites, integrations and workflows, flagging risks and continuously improving ways of working

What you’ll bring

You’re an experienced, hands-on website professional who enjoys owning websites end to end, using insight, testing and strong technical know-how to improve performance, user experience and impact across a complex organisation.

• Strong experience managing and updating websites via a CMS, with the confidence to troubleshoot issues and take day-to-day ownership
• You’re comfortable leading website projects and development work, juggling priorities and working with multiple stakeholders
• Solid knowledge of SEO (on-page and technical), and experience improving search performance through well-planned content and structure
• You’re confident using tools like GA4, GTM and testing platforms, and enjoy turning data into clear insights and decisions
• Experience working with agencies or third parties, and the communication skills needed to keep work moving and expectations aligned

This is a great opportunity if you enjoy having real ownership and visibility over websites that genuinely matter. You’ll be trusted to shape strategy, lead meaningful projects, and see the direct impact of your work in a purpose-led organisation doing nationally recognised work.

Key details

Hours: Full-time: usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible.

Salary: £40,000 FTE per annum, plus 6% contributory pension scheme

Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH)

Contract type: Permanent

Next steps

Closing date for applications: midday (12pm), Thursday, 08 January 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than Monday, 12 January 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: will be held in-person/remotely in week commencing 19 January 2026

How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.

Compliance Officer

We are looking for a detail-oriented and proactive Compliance Officer to join a mission-driven organisation dedicated to transforming the lives of care-experienced young people through sustainable employment.

You will be working for a respected charity that supports young people facing significant barriers, ensuring that high-quality, accurate data underpins service delivery, reporting, and funding compliance. If you are passionate about data integrity, continuous improvement and supporting frontline teams to achieve impact, this role could be a great fit.

Position: Compliance Officer
Location: London Waterloo (hybrid – minimum of 2 days per week in the office)
Salary: Up to £35,000 per annum
Contract: Permanent
Hours: Full-time, 37.5 hours per week (Monday to Friday)
Benefits: 27 days annual leave plus the 1st Friday of every month as a half day
3% pension contribution after 3 months of service

Closing Date: Sunday 18th January 2026 at 11.59pm

About the Role

As Compliance Officer, you will play a vital role within the Careers Team, working closely with Career Specialists and the Systems and IT Manager to ensure that data is accurate, consistent and captured in a timely way.

High-quality data and reporting are essential to demonstrating impact, meeting contractual requirements and securing funding. You will support compliance across systems and processes, contribute to continuous improvement, and help ensure the organisation meets its obligations under GDPR and data protection legislation.

Main Duties and Responsibilities

• Work collaboratively with the Careers Team to ensure data is captured accurately and entered into the database on time
• Support the development, review and continuous improvement of data processes and compliance procedures
• Deliver staff training on compliance, data quality and reporting processes
• Support stakeholder and contract meetings, including evidencing compliance against contractual requirements
• Maintain a strong working knowledge of GDPR, the Data Protection Act 2018 and ICO guidance
• Work with the Systems and IT Manager and senior leadership to ensure organisational compliance
• Support the production of accurate records of service delivery, including monthly reports, KPIs and contract monitoring
• Contribute to a culture of accountability, quality and continuous improvement across the team

About You

You will be highly organised, analytical and confident working with data and processes.

You will enjoy working collaboratively with frontline teams, supporting them to understand and meet compliance requirements without losing sight of the organisation’s mission and values.

You will be comfortable managing multiple priorities, confident communicating with colleagues at all levels, and motivated by contributing to meaningful social impact.

Experience, Qualifications and Skills

Essential:

• Strong attention to detail with the ability to follow and implement processes accurately
• Excellent written and verbal communication skills
• A collaborative, supportive approach to working within a team
• Ability to identify opportunities for process improvement and communicate these confidently to senior staff
• Experience managing multiple priorities and working to deadlines
• Good IT skills, particularly Excel, with experience using databases or CRM systems
• Resilient, positive and resourceful, with the ability to work effectively in complex environments

Desirable:

• Experience working with vulnerable or disadvantaged young people

• Understanding of statutory contracts, KPIs and evidencing requirements
• Experience working with Salesforce or similar CRM systems

If you are passionate about data quality, compliance and supporting teams to deliver meaningful outcomes for young people, we would love to hear from you.

To apply, you will be asked to submit your CV along with a covering letter outlining how your experience and skills meet the requirements of the role.

You may have experience in roles such as: Compliance Officer, Data Officer, Monitoring & Evaluation Officer, Systems Administrator, Operations Officer, Programme Support Officer, or similar compliance and data-focused roles.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

​We are looking for a Senior People Officer to join our National Support Team. You’ll play a key role in shaping a positive, inclusive, values-driven culture and deliver excellent HR support across the charity. This is an exciting opportunity for an experienced professional to join an innovative, supportive and purpose-driven team with opportunity for personal development and growth. ​

Are you passionate about babies and young children having the best start in life? ​

​HENRY is a national charity that is making a real difference to the lives of young children and their families. We believe every child deserves a healthy, happy start and we work with communities across the UK to make that happen. ​

​Please go to the career page on our website for more information about the role. To apply please click on the 'apply now' button.​

Closing date for completed applications: 9 am Monday 15th December​

Task and interviews: At our office in Eynsham​ - date TBC

​Overview of role: 

The team:​

You will join our National Support Office team based in Eynsham, supporting our charitable work with families and professionals across the UK. The Senior People Officer is line managed by the Head of People who, together with outsourced support and advice, form the People function within HENRY. You will also work closely with our Finance team, IT Manager, CEO and people managers within the organisation. ​

​Work base and travel:​

​This role works 3 days per week from our office in Eynsham (Tuesday – Thursday) and two days per week remotely from home (Monday and Friday). ​

Hours:​

This is a full-time role of 37.5hours per week. Employees can take advantage of our flexitime hours, choosing when to work their hours between 8am – 6pm each day. ​

Benefits package:​

• Full time salary of £30,995.27, with opportunity for annual​ performance related pay increments​

• 30 days annual leave per year plus bank holidays​

• Flexitime hours and a flexible supportive approach to balancing work and life​

• Enhanced Charity Sick Pay and family friendly leave (including 3 paid emergency dependants' leave days per year, enhanced maternity, paternity and adoption leave)​

• Access to a pension scheme with a matched employer contribution of up to 6%​

• Employee Assistance Programme, giving free and confidential access to a variety of wellbeing support services.

​​Job Purpose​

To manage and enhance HR processes, support governance and the Board of Trustees, and create a positive experience for our workforce aligned with our charities values, culture and aims.​

​Key responsibilities​​

• Core HR processes​

• Work alongside the Head of People to develop and implement our approach to HR​

• Provide administrative support to the Board of Trustees​

• Core office management processes​

Core People processes​

• Maintain confidential personnel files for employees, casual workers, freelancers and volunteers.​

• Oversee a quality recruitment process that aligns to organisational need, in line with the HENRY values. ​

• Onboard new employees, casual workers, freelancers and volunteers and support a quality induction.​

• Oversee all processes linked to the employee lifecycle, including types of leave and processing leavers.​

• Manage HR retention periods for records and maintain accurate records​

• Be the first port of call for queries and support the Head of People in the breadth of issues and challenges that arise.​

• Provide accurate and detailed information to our Finance team to support monthly payroll. ​

• Provide timely and accurate reports and insights​

​Work alongside the Head of People to develop and implement our approach to HR​

• Maintain up to date information on current employment legislation, communicating changes through policy and internal communications.​

• Work alongside the Head of People to continually evolve our People practices to provide the best experience for all and help achieve our charitable mission and strategy​

• Optimising the use and impact of our digital HR system​

​Provide support to the Board of Trustees​

• Arrange and coordinate Board meetings and Annual General Meetings.​

• Work with the Chief Executive to prepare and circulate papers for Board meetings.​

• Coordinate the recruitment, onboarding and ongoing development and training of Trustees.​

• Liaise with Trustees, responding to requests for information.​

• Support the implementation of Charitable Governance processes and legal compliance​

​Core office management processes​

• Act as the primary contact for office visitors and mail​

• Organize and maintain office filing systems, both electronic and paper-based​

• Manage office, kitchen, and bathroom supply inventories, placing orders as needed to ensure stock availability​

• Undertake routine health and safety responsibilities, including:​

• Weekly, monthly, and quarterly internal fire and legionella checks​

• Conducting H&S inductions with new staff​

• Supporting external contractors during visits​

• Maintain a tidy, welcoming, and safe office environment.​

​​Attitudes, behaviour and ​​values​

• Build respectful relationships, understanding the impact of your behaviour on others and being willing to adapt it when necessary​

• Work effectively as a member of the team by consulting and sharing information with colleagues, managing your time to meet deadlines and preparing for meetings​

• Maintain clear and accurate records​

• Communicate effectively with partners​

• Comply with all organisational policies and procedures​

• Model HENRY values​

• Support own development through on-going reading, research and supervision​

This role requires a basic DBS check..

​Person specification

​Qualifications

​Desirable: Relevant qualification (e.g. CIPD level 3 or 5) or higher education in a relevant subject

​Experience

​Essential:

• ​Proven experience working in a People/HR role
• Experience of conducting DBS/PVG checks and safer recruitment practices
• Experience with digital HR systems

Desirable:

• Designing and implementing HR systems and processes
• Previous involvement in health and safety checks and procedures
• ​Working with a charitable organisation supporting governance and the board of trustees
• Experience as a Company Secretary​

Knowledge

​​Essential

• Knowledge of core HR processes including recruitment
• Working knowledge of UK employment law
• Knowledge and proficiency in Microsoft 365 (Word, Excel, Outlook, PowerPoint,Teams, Sharepoint) and confidence in learning new systems

​​Desirable

• Knowledge of employee, casual worker, freelancer, volunteer and trustee relationships and legal differences
• Knowledge of UK GDPR and how to protect and manage data

​Skills and attitudes

Essential

• Strong motivation to contribute to HENRY’s work and commitment to organisational values
• Organisational and time-management skills, with the ability to prioritise competing tasks
• Strong written and verbal communication skills, with attention to detail
• Ability to handle confidential information with discretion
• Professional and approachable manner, with strong interpersonal skills
• Ability to work independently and collaboratively as part of a team
• Strong organisational skills, able to work on own initiative and meet deadlines
• Ability to take the initiative, not only in identifying problems and opportunities, but also in suggesting and implementing solutions
• An eye for detail and a concern for accuracy, together with the ability to keep sight of the broad picture
• Willingness to undertake training

​

Northampton College are working with Robertson Bell to recruit to a Finance Business Partner position on a permanent basis. As one of the top 10 colleges in the UK, with significant strengths in health and social care, engineering, creative industries, construction, catering and digital, Northampton College is an inspiring place to work.

This role has been created to strengthen financial support to budget holders and improve financial decision-making across the organisation. With a turnover of £40m, the College continues to expand, making this an exciting opportunity to join a financially stable and ambitious organisation.

Key Responsibilities Include:

• Support financial planning, budgeting, and forecasting, ensuring accurate analysis of income, expenditure, and departmental budgets.
• Monitor and control departmental and college-wide budgets, identifying efficiencies and contributing to procurement and expenditure plans.
• Provide financial guidance and training to academic staff and budget holders, ensuring compliance with policies and procurement processes.
• Generate financial reports, dashboards, and modelling, supporting decision-making and financial oversight at all levels.
• Support the year-end process, VAT returns, and audits, ensuring accurate financial reporting and compliance with regulations.
• Assist in maintaining financial systems, cashflow forecasting, and payroll processes, ensuring effective financial management and contingency support.

The Organisation:

At Northampton College, our students are at the heart of everything we do, ensuring they receive an outstanding education that enables them to succeed.

Our students come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our organisation stronger.

The successful candidate will:

• Be part-qualified and looking to continue their studies (study support is provided)
• Have experience in a business partnering role, working with budget holders to support financial decision-making.
• Possess strong communication skills, with the ability to explain financial information to non-finance stakeholders.
• Have experience in budgeting and forecasting (or be eager to develop in this area).

This role offers flexible working, requiring the successful candidate will be based at our Booth Lane Campus in Northampton.

Benefits:

• Study support package
• Local Government Pension Scheme (a defined benefit scheme including an employer contribution rate of 22%) and 35 days' annual leave including bank holidays
• Free parking & EV charging
• On-site gym & wellbeing facilities and discounts on hair & beauty treatments
• NUS & Blue Light Card discounts

Applications will be under constant review before the closing date so please submit your application to our agent Robertson Bell. Apply now to be considered!

We are excited to be hiring a Young Women’s Worker to join our team and invest in the lives of young women across Tower Hamlets. This role is all about building positive, supportive relationships, creating safe and empowering spaces, and helping young women grow in confidence, resilience, and self-worth. The successful candidate will be passionate about mentoring, advocacy, and working alongside young women as they navigate life’s challenges, discover their strengths, and shape their futures. If you are committed to making a meaningful difference and have a heart for supporting young women to thrive, we would love to hear from you.

Please send us your CV and a cover letter detailing your suitability for the role. The role description and person specification can be found on our website.