Supporter Retention Executive Jobs
The Role
Are you ready to make a real difference? We’re excited to announce an opportunity for a pioneering Head of Supporter Engagement & Operations to join our vibrant team at Pancreatic Cancer UK. Step into this brand-new role and take the lead in building and leading a passionate small team dedicated to elevating the supporter experience and helping us transform the future for everyone with pancreatic cancer.
What you’ll do
- Ignite innovation: Design and roll out innovative strategies to drive supporter engagement and retention, boosting lifetime value and net income.
- Lead with impact: Build and inspire a team to deliver outstanding supporter care, streamline donation processing and ensure our compliance with legal standards.
- Elevate operations: Foster a forward-thinking culture, embracing cutting-edge solutions to enhance both operational effectiveness and supporter engagement.
About You
- Proven leader: You’ve successfully led supporter engagement or customer service teams in a non-profit environment.
- Strategic focus: You’ve successfully developed and implemented engagement strategies and can demonstrate their impact.
- Regulatory expert: You bring expertise in managing fundraising regulations, including GDPR and Gift Aid, ensuring compliance and excellence.
Why Join Us?
At Pancreatic Cancer UK, we’re more than just a workplace; we’re a vibrant, fast-paced, and growing organisation driven by a shared passion for making a difference. As part of our team, you’ll dive into a supportive and dynamic community where your contributions truly matter. Enjoy opportunities for personal and professional growth, engage in activities beyond your immediate role, and experience a culture that prioritises your well-being and work-life balance.
Ready to make an impact? We can’t wait to hear from you!
About us
Pancreatic cancer is a tough one but we're taking it on. It is tough to diagnose, tough to treat, and tough to research. For too long this disease has been side-lined. We want to make sure that everyone affected by it gets all the help they need. Together we are taking on pancreatic cancer. Underpinning this vision are our three values:
- Courageous
- Collaborative
- Compassion
We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.
At PCUK our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.
We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.
How to apply
- You can download the Job Description and Person Specification for full details of the role. If you have any questions about this role that we’ve not answered, please get in touch with us.
- To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews.
- You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
- Please note that interviews will be held remotely between 8th – 10th October 2024.
No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
If you’re passionate about supporting local communities to make a difference and building strong relationships with major donors, this a brilliant opportunity to make a real impact.
At Sussex Community Foundation, our mission is to make Sussex a fairer, more equal place. As one of the fastest-growing community foundations in the UK, we connect philanthropists, donors and companies with charities in their local community.
Our success is built on the relationships and trust we have with our supporters. The Foundation has a proven track record of raising funds by providing Donor Advised Funds and philanthropic advice to high-value donors. We use these donations to give grants to local charities today while also building a lasting endowment fund for future generations.
As Head of Philanthropy, you will lead our fund development strategy and guide our Philanthropy Team to achieve ambitious income targets. You will inspire donors, supporters and colleagues alike, playing a key role in shaping the strategic goals of our multi-year fundraising campaign. Your responsibilities will include developing and implementing the major donor engagement strategy and leading the team to grow and manage our portfolio of major donor prospects. As part of a small team, a hands-on approach is essential.
At the Foundation, we work hard to create a diverse and fully inclusive culture where everyone feels valued, regardless of background, identity or ability. We therefore welcome applications from individuals of all backgrounds. We recognise that experience comes in many forms, so if you believe you have the skills and passion for the role, we encourage you to apply and show us how you meet the criteria.
To champion and enable all who want to make a positive contribution to our local area through effective philanthropy and community action.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lewisham Local connects the community to give, share and work together to create happier and healthier communities. We are growing and want to engage local people to give their time, money and skills to make a difference in Lewisham.
You will lead an exciting and unique local giving programme, engaging new communities of givers, leading impactful campaigns to raise awareness of the good causes and needs in Lewisham and develop a legacy of local giving in Lewisham.
Main Duties and Responsibilities
· Work closely with the Committee and key stakeholders focusing on a shared vision, mission of Lewisham Giving and to successfully deliver the strategy.
· Produce an annual plan of work that sets out the key priorities and activities for Lewisham Giving and is approved by the Committee
· Proactively establish and nurture a network of businesses, residents, community organisations, and individuals who will contribute time, money, skills, opportunities and connections to ensure a sustainable Giving model for Lewisham.
· Commission or carry out research as necessary to understand unmet need and inform plans to maximise impact.
· Further develop the giving model for Lewisham through co-design with residents and other relevant agencies and monitor and report on their impact.
For futher information please refer to the full job description and person sepcification attached below.
Rolling interviews
There is no closing date as we aim to interview the candidates who meet the criteria in the JD on rolling basis.
About the recruitment:
We are committed to our staff team reflecting the diversity of the communities we serve and strongly welcome applications from minority communities.
Shortlisted candidates who outline their skills and experience in the 2-page covering letter that matches the essential criteria will be interviewed. Two references from the previous and current employer will be taken up for the successful candidate, and where necessary employers may be contacted to gather further information.
We are committed to the safeguarding of vulnerable adults and children, where appropriate may require the successful applicant to undertake a check from the Disclosure and Barring Service.
Shortlisted candidates who outline their skills and experience in the 2-page covering letter that matches the essential criteria will be interviewed.
The client requests no contact from agencies or media sales.
We are looking for a Direct Marketing Executive to join an incredible medical charity and support in delivering growth in voluntary income. The role will focus on Retention and will use data and insight to deliver across a variety of channels including digital, email, social media, direct mail, telemarketing and SMS.
The role can either be UK homebased working, with once a month in the London office or Hybrid working with two days a week in the London office. Salary range is dependant on Location 27,250 29,697 (Remote) - 32,625-35,000 (London)
The Charity
An inspiring medical charity dedicated to helping people at some of the most vulnerable moments in their lives. Youll be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including hybrid and flexible working!
The Role
Manage the delivery of all Retention campaigns from concept through to evaluation, using data and insight to drive
creative and production.
Be responsible for collation of all KPI tracking, trend analysis and activity results that feed into the teams reporting and
performance structure.
Work alongside the Content team to research and develop Retention/Acquisition products, journeys and communications.
Contribute to the direct marketing strategy by working with the Direct Marketing Manager to highlight sector trends and support the teams budget and income targets.
The Candidate
Experience in a third sector direct marketing role.
Experience of running effective marketing campaigns on a national or regional basis.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We’re looking for a talented and motivated Fundraising and Communications Manager who can effectively convey the life-changing impact of our work, motivate our community to support our work, and ensure that the educational resources we provide reach those who need them most.
What we do
We’re IPWSO, the international umbrella body for Prader-Willi syndrome (PWS) associations around the world.
- We build communities between people with Prader-Willi syndrome, their families and the professionals who support them to share knowledge and expertise and improve outcomes for people with Prader-Willi syndrome and their families everywhere.
- We want everyone with Prader-Willi syndrome to get equal access to diagnosis and treatment no matter where in the world they live and to ensure better, more consistent outcomes for people with the syndrome and their families.
- We work to ensure research into the condition works for everyone and reflects the diverse experiences and environments of those living with the syndrome around the world today.
- Our membership comprises PWS associations in 47 countries and we support individual families and professionals in over 70 other countries.
- We have a staff team of four who work in conjunction with dedicated volunteers from around the world.
Key Fundraising Responsibilities
- Develop communications content that will invigorate our existing donors and inspire new ones leading to increased giving by individuals to IPWSO.
- Focusing in particular on our website and social media channels, communicate our achievements, impacts and needs with a view to influencing IPWSO’s online supporters to make donations and engage in fundraising initiatives.
- Provide outstanding donor care to encourage a high level of retention and repeat donations.
- Work with IPWSO’s Fundraising Committee on a variety of fundraising initiatives, which may include a new collaborative global fundraiser to be rolled out in 2025.
- Act as the organisational lead for IPWSO’s CRM (Donorfy) and utilise it to improve the donor journey.
- Develop a robust pipeline of case studies for use in our fundraising campaigns.
Key Communications Responsibilities
- Act as the first point of contact for IPWSO’s public email address and social media channels and ensure that timely and appropriate replies are issued.
- Manage IPWSO’s social media channels, creating original and engaging posts, and actively engaging with our audiences.
- Manage Google Ad Grant campaigns with an emphasis on growing our supporter base and increasing individual giving.
- Keep up to date with emerging trends in digital communications and social media, and recommend potential new channels for fundraising and audience engagement.
- Maintain and develop the IPWSO website ensuring its security and that it functions both as an effective supporter acquisition tool and a means by which people can easily access information about PWS.
- Produce compelling monthly newsletters and an Annual Report.
- Review and update IPWSO’s Communications Strategy in line with its Strategic Plan.
- Uphold and showcase the IPWSO mission and brand.
- Working with IPWSO’s Publication and Communication Committee, oversee the production and design of a range of educational resources for families and professionals.
- Oversee copywriting and proofreading within IPWSO.
- Support IPWSO’s members and liaise with its stakeholders internationally in support of our shared goals.
General Responsibilities
- Champion the vision, mission and values of IPWSO internally and externally.
- Comply with all relevant charity and other legislation.
- Uphold IPWSO’s internal policies.
- Act as IPWSO’s Data Manager, ensuring our continued compliance with the Data Protection Act.
- Undertake other reasonable duties requested by the CEO.
Person Specification
Essential
- Significant fundraising experience including planning and delivering successful online fundraising campaigns
- A track record of securing donations from individuals
- Experience of donor stewardship
- Excellent presentation, writing and storytelling skills across a wide range of applications and for varied audiences
- Excellent proofreading and editing skills
- Understanding of organisational branding
- Experience managing websites and social media platforms
- Excellent organisational skills with the ability to work under pressure and to strict deadlines
- Outstanding interpersonal and communication skills, with the ability to build and maintain positive relationships
Desirable
- Experience using Donorfy or another CRM
- Experience using Google Analytics and WordPress
- Experience managing Google Ad Grant campaigns
- Experience working remotely
- Experience working with volunteers
- Experience working as part of a small team
- Experience working for an international nonprofit organisation
- Understanding of challenges facing people with disabilities
- Design skills, including proficiency in software such as Canva
Essential Personal Attributes
- Enthusiasm for IPWSO’s work and commitment to its vision, mission and values
- Confidence and ability to work well with people from different backgrounds from around the world
- Highly self-motivated and able to work on own initiative as well as part of a team
- Enthusiastic and positive attitude to work and willingness to learn new skills and support colleagues as needed
The client requests no contact from agencies or media sales.
Individual Giving Officer
Location: Flexible remote with regular presence at our office in Horsham, West Sussex for team meetings
Salary: £28,000 per annum
Hours: Full time - 35 hours per week
About the Charity
Born Free works tirelessly to ensure that all wild animals, whether living in captivity or the wild, are treated with compassion and respect and can live according to their needs. As a leading wildlife charity, we oppose the exploitation of wild animals in captivity and campaign to keep them where they belong – in the wild.
We promote Compassionate Conservation to enhance the survival of wildlife, especially threatened species in the wild, and to protect natural habitats while respecting the needs and safeguarding the welfare of individual animals. We seek to positively impact animals in the wild and protect their ecosystems in perpetuity for their own intrinsic value. For the critical roles they play within the natural world.
Set up initially as Zoo Check in 1984 by Bill Travers, Dame Virginia McKenna, and their son Will Travers, Born Free works tirelessly to prevent captive animal suffering and phase out zoos. Will continues to lead the organisation as Executive President, and Virginia remains active on the Board of Trustees, working closely with the team to share our vision and programmes on public forums.
Born Free has recently invested in fundraising to support income growth and diversification under the leadership of a new Director of Fundraising.
The Opportunity
We are looking for an Individual Giving Officer to become an integral member of the fundraising team as we look to diversify and grow our individual giving programme.
Individual giving is a key income stream for Born Free, and you will be supporting the Head of Public Fundraising to grow income from new and existing supporters, including through existing products and testing new ways for people to give. The successful candidate will be involved in areas such as our adoption programme, lottery, appeals, supporter acquisition, retention, stewardship, and digital fundraising.
You will be highly motivated and passionate about the mission of Born Free and bring the experience of working in a fundraising team to help grow and diversify the individual giving programme.
The Role
Working collaboratively with the Head of Public Fundraising to develop and implement the Individual Giving strategy for income growth and supporter retention. The successful candidate will be detail-orientated, a team player, creative and able to work collaboratively as well as independently.
Resourceful, organised and a proactive team player, with excellent communication and interpersonal skills, you will need to juggle both creative and data tasks with drive and enthusiasm, be able to work with minimum supervision and show good judgement and initiative.
Key tasks will include:
- Supporter acquisition: work with Head of Public Fundraising to develop, project manage and deliver an integrated multi-channel rolling supporter acquisition across the individual giving portfolio.
- Supporter retention, journeys, and engagement: work with the Head of Public Fundraising, Supporter Database & Insight Manager, and Communications team to project manage, and deliver a successful supporter journey to reduce attrition across the individual giving portfolio, and deliver on appeals and other supporter mailings.
- Digital Marketing: project manage and champion digital fundraising for individual giving, supporting the Social Media Manager and the Marketing Manager with the development of content.
- Manage suppliers and stakeholders: Ensuring high standards of delivery and collaboration are maintained within budgets and procurement requirements.
- Data insight: Work alongside the Head of Public Fundraising and Supporter Data & Insight Manager to ensure the selection and segmentation maximise results. Use campaign data to track and report on the effectiveness of activity, attrition levels, and inform decision-making and future planning.
- Strategy & Planning: Work alongside the Head of Public Fundraising and Director of Fundraising to produce and execute an effective and sustainable individual giving plan to grow income from new and existing donors.
- Budgets: Support the Head of Public Fundraising with compiling budgets, phasing and monitoring Individual Giving income and expenditure.
- External trends and regulation: Keep up to date with fundraising trends and legislation in relation to public fundraising, and ensure compliance with the Charity Commission, fundraising regulation and data protection requirements, including the General Data Protection Directive; Ensure all individual giving activity complies with the appropriate regulation and legislation and delivers an excellent experience for supporters.
The successful candidate should ideally demonstrate the following attributes:
- Direct marketing experience (essential) and digital marketing experience (essential)
- Highly numerate and extremely comfortable working with data, spreadsheets and KPIs
- Excellent interpersonal skills with the ability to quickly build effective relationships with colleagues, donors and external suppliers.
- Proven experience in working with Microsoft Office, Excel, and relational databases (including data input), ideally with knowledge of Raiser’s Edge or equivalent CRM.
- Excellent communication skills, both written and oral, with the ability to communicate effectively to both external and internal audiences.
- Excellent organisational and administrative skills and an ability to prioritise work, manage time effectively, and meet deadlines, with a strong attention to detail.
- Proven ability to manage relationships with third party suppliers including creative agencies, printers and fulfilment house.
- A team-minded approach - taking others on the journey with you and sharing knowledge / expertise for the benefit of the wider fundraising team and organisation.
- Thirst for learning and passionate about improving campaigns. Celebrates success.
- Solutions-focused. Resilient in the face of setbacks and challenges.
- A strong empathy and engagement with the work of Born Free and the desire to drive it forward, bringing energy and determination to its mission.
The candidate will report directly to the Head of Public Fundraising and has no direct line management responsibilities.
Note: This job description outlines the roles, duties, and responsibilities of the post. It is not intended to detail all specific tasks. Born Free reserves the right to alter the content of this job description to reflect the changing needs of the organisation but is a correct reflection of the main duties of the post at the time of writing.
Our excellent benefits package includes opportunities for continuous professional learning, a generous annual leave entitlement, working from home with regular team meetings to help you maintain a healthy work-life balance, wellbeing support, and a competitive pension.
The closing date for applications is 09:00 on Monday 7th October 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Born Free is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We welcome requests for flexible working.
Born Free politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
We are looking for a Direct Marketing Executive to join an incredible medical charity and support in delivering growth in voluntary income. The role will will focus on Retention and will use data and insight to deliver across a variety of channels including digital, email, social media, direct mail, telemarketing and SMS.
The role can either be UK homebased working, with once a month in the London office or Hybrid working with two days a week in the London office. Salary range is dependant on Location £27,250 - £29,697 if homebased or £30,300 - £33,533 Inclusive of London Weighting)
The Charity
An inspiring medical charity dedicated to helping people at some of the most vulnerable moments in their lives. Youll be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including hybrid and flexible working!
The Role
Manage the delivery of all Retention campaigns from concept through to evaluation, using data and insight to drive
creative and production.
Be responsible for collation of all KPI tracking, trend analysis and activity results that feed into the teams reporting and
performance structure.
Work alongside the Content team to research and develop Retention/Acquisition products, journeys and communications.
Contribute to the direct marketing strategy by working with the Direct Marketing Manager to highlight sector trends and support the teams budget and income targets.
The Candidate
Experience in a third sector direct marketing role.
Experience of running effective marketing campaigns on a national or regional basis.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century? As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.
Supporting the Direct Marketing Manager in delivering growth in income through St John Ambulance’s direct marketing Retention programme via a range of campaigns. You will focus on supporting the Retention strategy which includes using data and insight to deliver across a variety of channels including digital, email, social media, direct mail, telemarketing and SMS.
You will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days.
About You:
Having worked in a third sector direct marketing role previously, you will have experience running effective national and regional campaigns using a variety of fundraising channels including digital, email, social media, direct mail, and telemarketing. With your good organisational and time management skills you’ll be able to meet deadlines and manage conflicting priorities under pressure.
You will have knowledge of usability testing, user research methods and conversion rate optimisation as well as an understanding of fundraising regulator guidance, gambling commission compliance and GDPR.
About The Role
- Manage the delivery of all Retention campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes
- Work collaboratively with data teams to ensure effective use of supporter profiling for delivery across a range of Retention campaigns
- Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and relevant performance reviews
- Responsibility for collation of all KPI tracking, trend analysis and activity results that feed into the team’s reporting and performance structure
- Work alongside the Content team to research and develop retention. To gather information, case studies and photos for use in all direct marketing campaigns. Where appropriate, to liaise with external agencies such as designers and copywriters
Please see the job description for more detail
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or SJA volunteers wishing to apply, please apply below.
About Us:
St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion.
We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Fundraising Executive
We are seeking a pro-active, experienced and hands-on individual to join the charity at this critical and exciting stage of growth and development, and to deliver the day-to-day management of individual giving campaigns in the fundraising team.
We are looking for someone proactive, tenacious, and empathetic, as you will be working for a charity that represents 100% of the NHS charity sector in the UK, helping the NHS tackle today’s challenges and tomorrow’s opportunities.
Position: Fundraising Executive
Location: Home based and flexible (able to work in Warwick and London offices occasionally and at other locations nationally when required)
Salary: £32 -35k per annum, depending on experience
Hours: Full Time (35 hours per week)
Contract: Fixed term contract, maternity cover
Closing Date: 24th September 2024
Interview Date: 30th September
The Role
Sitting within Supporter Engagement, this role will assist in delivering the individual giving programme of activity, driving income generation through both acquisition and retention campaigns, ensuring long term support and maximising donor lifetime value.
Whilst the team work hard to ensure they can support the NHS through every challenge they may face, they also need to ensure that the team is able to manage the sometimes busy and high-energy. This is done by offering sector-leading flexibility. Your wellbeing is of the most importance, so all staff are offered 9am – 11am every Friday morning as wellbeing time, to do something that makes you feel good. You are also encouraged to speak with your line manager about working patterns that suit your home life to ensure a good, healthy work-life balance as well as place of work being down to you.
If you are passionate about helping the NHS tackle today’s challenges and tomorrow’s opportunities and believe that through supporting the organisation they can significantly increase the vital support given to hospitals, community, mental health, and ambulance services, we would love to hear from you.
About You
You will have direct marketing experience, ideally working within the charity sector, and a track record of efficiency, innovative thinking and helping take our charity to the next level. You will have strong analytical and planning skills as well as a confident communicator. However, candidates with exceptional transferrable and personable skills looking to make a cross-over from the private sector are encouraged to apply. Knowledge of charity fundraising is ideal.
Benefits Include:
- 10% Employers Pension Contribution
- 28 days annual leave plus Bank Holidays as a minimum
- Flexible Working
- 2 hours per week Wellbeing time out for full time staff
- Apprenticeships, training and development opportunities
- Health Cash Plan
- Company Rewards
- Plus many more great staff benefits!
Please upload your CV and a covering letter outlining which vacancy you are interested in , your interest in the role, how you meet the criteria of the role. The covering letter should be no more than 2 sides of A4.
Equality and Diversity
The charity is committed to inclusivity and representing the diversity of the communities, it serves. We welcome and encourage applications from all backgrounds and all sections of the community. Applicants will be treated fairly throughout the recruitment process, and the team will ensure there is no unfair discrimination on the basis of race, ethnic origin, disability, gender, religion or belief, age, sexual orientation or any other relevant characteristic.
Other roles you may have experience of could Fundraising Executive, Fundraiser, Fundraising Executive, Marketing Executive, Marketing Assistant, Marketing, Direct Marketing, Direct Marketing Assistant.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are seeking an experienced candidate with a great understanding and knowledge of individual giving, who shows great leadership skills and the ability to collaborate across teams to maximise opportunities to achieve organisational growth.
The role will manage the Donor Acquisition Fundraiser and In-Memory Fundraiser and be responsible for the overall delivery of our individual giving strategy.
As the Individual Giving Manager, you will play a pivotal role in the planning and implementation of our individual giving programme of fundraising and activities, aimed at individuals. It will be the Individual Giving Manager’s responsibility to generate significant income through individual gifts, campaigns and appeals, regular giving, in memoriam giving, lottery and legacies, and to increase activity and income from these sources.
Your primary focus will be on recruiting new donors, retention through a gold standard supporter journey and income growth for these vital areas of fundraising, all while leading a dedicated team. You will be responsible for delivering innovative and creative appeals as well as supporting the fundraisers responsible for in-memory and donor acquisition to achieve their targets and objectives.
Individual Giving is a growing income stream for Birmingham Hospice, and this have been recognised by the Executive Team who are investing in this area, in particular regular giving and legacies.
If you are a focused and driven individual who enjoys creating new and exciting fundraising appeals and campaigns, then we want to hear from you, but more importantly you must have a passion for fundraising and hospice care and the ambition to grow income and increase donor recruitment and retention.
You will work across the fundraising department, in a culture of innovation and collaboration, to meet overall fundraising objectives.
If this sounds like the role for you then we’d love to receive your application!
The client requests no contact from agencies or media sales.
Location: Hybrid - minimum 1 day per week in London or Cheam, Surrey
Job Type: Full time, 35 hours per week (part time – 4 days considered)
Contract Type: 18-month fixed term contract with the potential to extend
Salary: £41,500 per annum
At the Charity for Civil Servants, we can’t always prevent the tricky, stressful, sad stuff from happening. But when it does happen, we help current, former and retired civil servants get the best support. Join us as we embark on the next phase of our strategy to ensure we can be there when people need us the most.
We are now recruiting for a Community Mass Participation Lead, which is a pivotal role, forming part of the main public-facing profile of Charity for Civil Servants. Community has an interesting twist for us as an occupational charity, meaning that the majority of our ‘Community’ are reached within their workplace.
The Community Mass Participation Lead will be a driving force behind community fundraising. You will help us engage, coach, and encourage our supporters, adding value to their relationship with the Charity for Civil Servants.
You will be responsible for successful end-to-end product design and delivery, including our flagship digital participation events, Mega Miles Challenge and Festive Jumper Day. You will also identify and implement strategic, data and insight-led improvements, new product opportunities, and innovation for growth.
To be successful in this role, you'll be an expert in relationship building and passionate about engaging and mobilising communities and audiences. You will also have demonstrable experience leading and co-ordinating the delivery of community fundraising activity, and product development processes.
It’s an exciting time to join the Charity as we seek to embed our presence as a UK-wide charity. If you would like to be a key member of our Fundraising department, then we would like to hear from you today!
In return, we can offer you excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, and interest free loans for season tickets and our cycle to work scheme.
To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 23:59 on 22 September 2024. First stage interviews will be held online on 30 September. Please let us know in your covering letters if either of these dates would be difficult for you.
The Charity for Civil Servants are committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.
You may also have experience in the following: Community & Events Fundraiser, Fundraising Officer, Fundraising and Events Coordinator, Event Fundraiser, Marketing Assistant, Community Fundraiser, Direct Marketing, Events Coordinator, Community Fundraising, Events Assistant, Third Sector, Charity, Not for Profit, Fundraiser, Fundraising Assistant, Marketing Executive, Marketing Officer, Sales Executive, Sales Assistant, etc.
REF-216 565
Position: Community Fundraising Lead
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based from one of our national offices (London, Cardiff, Belfast, or Edinburgh) with flexibility to work remotely.
Salary: Starting from £39,717 per annum plus excellent benefits
Salary Band and Job Family: Band 3*, Charity
*you will start at our entry point salary of £39,717 per annum, increasing to £42,199 after 6 months service and satisfactory performance and to £44,681 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Are you a people person? Are you inspired by fundraising supporters taking on unusual challenges or pushing themselves to their limits to support the causes they are passionate about?
If so, you just might be the candidate we are looking for! Our Community Fundraising team around the UK works alongside MS Society supporters and volunteers in their communities to give them the very best fundraising experience with us. We’re looking for the right person to lead the team and elevate our fundraising success even further.
You’ll be an experienced charity fundraising professional, with significant experience in managing and leading a disperse team of regional fundraisers.
You’ll be able to develop a strategic plan for local fundraising and have a clear focus on how to get the best out of your team to deliver it.
You’ll be a confident speaker and presenter, able to inspire staff and volunteers across the MS Society to get involved and take on a challenge. You’ll be comfortable working with budgets and numbers.
Closing date for applications: 9:00 on Friday 27 September 2024
Anticipated interview date: Week commencing Monday 7 October 2024
INTERESTED?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working within the Engagement & Communications team, you will contribute to the success of fundraising at Cruelty Free International and its affiliated group of companies’. Using your knowledge and expertise, you will work to increase our individual giving income by being responsible for in-house fulfilment and response handling for our direct mail appeals.
This is an exciting new role, contributing to the development and implementation of our new income generation strategy. Reporting to the Fundraising Manager, this role will work closely with colleagues across the organisation including those in PR, marketing, data, and finance to deliver engaging communications to our offline audience.
Working alongside the Fundraising Manager you will use your excellent copywriting and creative skills to develop fundraising appeals for the organisation that inspire our donors to contribute financially to our organisation.
Working closely with our data and administration teams you will maintain effective response handling, ensuring donations are processed in line with best practice guidelines, donors are thanked promptly and supporter records on our CRM are maintained and updated.
Between mass mailings you will work closely with the wider engagement and communications team to deliver outward-bound communications tasks, such as ongoing targeted telephone fundraising campaigns, calling potential and existing supporters to acquire new donors and reactivate lapsed donors. Using your excellent communication skills to increase engagement, income and drive long-term relationships.
You will have excellent time management skills and be an enthusiastic self-starter with a hands-on approach, capable of working independently or as part of a multi-disciplined team. Your fundraising knowledge and experience will help advance animal protection on the international stage.
The client requests no contact from agencies or media sales.
LOYALTY & CULTIVATION MARKETING EXECUTIVE
Salary: £27,000 - £28,500 per annum
Department: Marketing, Fundraising and Engagement
Reports to: Loyalty & Cultivation Marketing Manager
Location: Stratford w/ high-flex (1 - 2 days per week in the office)
Hours: 35 hours per week (we are open to Compressed Hours in this role)
Contract type: Permanent
Closing date: Thursday 26 September 2024, 23:55
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.
Are you self-motivated and sharp minded with an interest in loyalty, retention or supporter journey marketing that can help us beat cancer? If so, we have an exciting opportunity for you to join us as a Loyalty & Cultivation Marketing Executive.
At CRUK, we are lucky to have a large database of supporters who have helped us fund world-class research which drives forward advances in the prevention, diagnosis and treatment of cancer. The Loyalty & Cultivation team looks after the campaigns and journeys which these supporters receive, across multiple channels, to motivate, engage and inspire them to continue their journey with us.
We are looking for a creative thinker to join the team, delivering our regular e-newsletters and multi-channel campaigns to keep our existing volunteers inspired and motivated.
What will I be doing?
Developing inspiring and motivating content for email, digital, print and social advertising channels
Supporting the Loyalty & Cultivation team on the delivery of marketing briefs, coordinating the brief response, development and approval processes
Supporting the development of production specific briefs and work with Data Selections, Adobe, Web Analyst, Social and Marketing Delivery teams to deliver data and digital campaign set-up requirements
Supporting the content and creative production process, working with agencies, freelancers and internal Creative Team to develop compelling content across a range of channels
Working with UX experts to deliver pre-launch test and learn initiatives, sharing findings with the Senior Executive and optimising activity and assets based on results
Providing operational support for the campaign set-up and management process across all channels, including auditing campaign elements prior to launch
Supporting all aspects of campaign delivery including direct mail production and fulfilment and paid digital campaign delivery
Working with Adobe, Social and Marketing Delivery teams to deliver email, SMS, social and other specialist marketing activity
Conducting in-campaign and post-campaign analysis across all channels, evaluating against KPIs and preparing regular reports for the Senior Executive and Manager.
What skills will I need?
Understanding of end-to-end supporter journeys and the role of different channels in fully integrated campaigns
Experience of developing campaign assets for use across channels
Data-driven with an understanding of UX principles and experience of interpreting results and recommending opportunities for optimisation
Ability to prioritise, manage conflicting deadlines, work well under pressure and manage multiple tasks to deadline
A passion for marketing with an interest in external trends and developments
High level of IT literacy, including good working knowledge of Microsoft Office packages
Experience of successfully delivering campaigns, from planning through to execution and analysis
Proven success of good stakeholder management, with the ability to build strong working relationships and collaborate effectively.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
Thousands of people in our communities are affected by breast cancer, and many of these are compelled to help by fundraising for Breast Cancer Now. To enable us to best support our network of fundraisers and create a sector leading programme, we've recently reconfigured our community fundraising team.
This role is all about leadership and strategy development and implementation. You’ll lead your team to new heights of success, providing expert and unwavering support.
You’ll spearhead the development of your region and country’s community fundraising programme. Innovating, adapting and learning, this role will build sustainable income from new audiences and loyal supporters.
This dynamic role will see you lead on a range of activities such as marketing, supporter thanking, reward and recognition and supporter engagement events. You’ll also manage the community fundraising operations team, who are responsible for mass market DIY fundraising along with analysis, reporting and fulfilment.
You’ll manage a team of six, including two line reports. You’ll nurture and inspire them to excel in their roles, empowering them to take an active role in how we do things.
When it comes to supporter experience, your aim is sector leading standards. This role cares deeply about providing exceptional stewardship and relationship management, delighting our supporters and increasing their lifetime value.
About you
You are person centred and passionate about the difference your skills, experience and tenacity can make. Strategically minded, you’ll be driven by success, believe in going the extra mile and enjoy a varied, fast paced role.
You’ll embrace the challenge of ‘building back’ in your area and growing relationship fundraising. Ideally, you’ll have a good understanding of mass market DIY fundraising too, including supporter journeys, data processes, reporting and analysis.
Your love of teamwork and the art of inspiring your team to achieve amazing results will shine through all that you do. You’ll also love the buzz of creating new income and smashing targets.
Your previous experience could be in community fundraising or another fundraising discipline but whatever your background, your success in leading teams and increasing income will make you perfect for this rewarding role.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is homebased with frequent travel to our Sheffield or Glasgow offices. Alternatively the role can be based from 1 of these offices. If based in either of these offices our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact The Breast Cancer Now Recruitment Team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 9am on 25 September 2024
Interview date from 2 October 2024