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Do you have a passion for helping people improve their financial wellbeing? Are you highly motivated, organised and committed to making a positive difference to carers' lives?
We are currently offering an exciting opportunity to join our Information & Advice Service as our Carer Financial Wellbeing Coordinator. This countywide role will lead the development and delivery of financial wellbeing support for unpaid carers across West Sussex.
Carers often experience significant financial challenges because of their caring role. This post will play a key role in ensuring carers can access the information, advice and support they need to maximise their income, improve financial resilience, and make informed decisions about their finances.
The Carer Financial Wellbeing Coordinator will provide day-to-day line management and support to Welfare Benefits Advisors, oversee the quality of financial wellbeing services, and work collaboratively to develop innovative and accessible support for carers.
The role includes providing welfare benefits and financial wellbeing advice, supporting complex cases where appropriate, delivering workshops and training, developing resources, and identifying opportunities to strengthen our support offer.
You will work closely with teams across Carers Support West Sussex to ensure carers receive joined-up support and that financial wellbeing is embedded throughout our services. You will also contribute to service development, impact monitoring and continuous improvement, helping us demonstrate the difference our services make to carers across the county.
The role is a mix of remote/home working and community-based delivery, with travel across West Sussex required to attend meetings, deliver workshops and support carers and partners in local communities.
Key Responsibilities:
• Line Management: Provide day-to-day line management, supervision and support to the Welfare Benefits Advisors, including workload allocation, performance management and development.
• Information & Guidance: Deliver high-quality welfare benefits and financial wellbeing advice to carers, including complex cases where appropriate, taking a holistic approach to financial wellbeing, considering benefits, grants, financial resilience and wider income maximisation.
• Facilitate Learning: Design and deliver group sessions face-to-face in the community and online, videos, resources, workshops and information sessions for carers and deliver training and briefings for CSWS staff and volunteers to build confidence in identifying and responding to carers’ financial concerns.
• Data Recording: Maintain accurate and timely records on CSWS Client Record Management systems to support monitoring, reporting and service improvement.
• Demonstrate Impact: Use outcome-based tools to evidence impact, identify gaps in provision and support continuous service development.
• Partnership Working: Work collaboratively with internal teams and external partners to ensure carers receive timely, joined-up support.
• Governance: Work within CSWS policies and procedures, including safeguarding, confidentiality, data protection, equality and diversity, and health and safety.
About You:
• Welfare Benefits
o A comprehensive and up to date working knowledge of the welfare benefit system and the latest welfare reform developments.
o Proven experience of providing in-depth welfare benefits advice, including complex cases.
• Line Management: Experience of supervising staff or strong evidence of readiness to move into a line management role.
• Facilitation: Experience of delivering group sessions workshops or training, both face-to-face and online.
• Time Management: Ability to manage competing priorities and balance leadership responsibilities with direct casework.
• Problem-Solving Skills: Able to take a proactive approach to overcoming obstacles and ensuring support for individuals navigating complex systems.
• Verbal and Written Skills: Able to negotiate, build relationships, advocate for people and write accurate, succinct records of support provided.
• IT Skills: Highly competent IT skills, including experience of using databases or CRM systems.
• Collaboration: Ability to work effectively with various teams and stakeholders.
Please refer to the Job Description in the Recruitment Pack to see the full list of responsibilities and person specification.
Appointments are subject to an appropriate Disclosure and Barring Service.
A local charity team of staff and volunteers, working with and for family and friend carers.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
A fantastic opportunity to help shape the future of The Royal Marsden Cancer Charity's brand at a pivotal moment.
About us
The Royal Marsden Cancer Charity exists to improve the lives of people affected by cancer—at The Royal Marsden and far beyond.
We fund world-leading research, cutting-edge equipment, and groundbreaking treatment that helps transform care for cancer patients in the UK and across the world. By supporting one of the world’s leading cancer centres, we play a vital role in developing new treatments and improving outcomes for patients everywhere.
Following a period of significant growth, we are now entering an exciting new phase—expanding our impact, strengthening supporter relationships, and investing in the future of cancer care.
About the role
You'll play a key role in the development and implementation of our upcoming brand refresh to drive awareness of our work on a national scale, raising vital funds to improve the lives of thousands of people with cancer across the UK and globally.
Leading a small creative team, you'll combine strategic thinking with hands-on creative expertise to produce exceptional design, video and visual storytelling that brings our mission to life. The role sits within a larger Creative team that works across the Charity, The Royal Marsden NHS Foundation Trust and Private Care.
What you'll do
About you
We're looking for a creative leader who combines outstanding design expertise with strong project management and people skills.
You'll bring:
Why join us?
This is a unique opportunity to help shape the creative direction of one of the UK's leading cancer charities during a period of ambitious growth and transformation.
You'll join a collaborative, supportive and talented team where your ideas and expertise will have a direct impact on fundraising success and, ultimately, patient outcomes.
We offer:
Inclusion matters
We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We welcome applications from people of all backgrounds and lived experiences.
Apply now
If you're an experienced creative professional looking to use your skills to make a meaningful difference to the lives of people affected by cancer, we'd love to hear from you.
Please include a link to your portfolio or upload as part of your cover letter.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Communications & Community Coordinator
Reports to: Community Engagement Manager
Hours: Full-time, 36.5 hours per week
Hybrid WFH 2 day a week
Purpose of the Role
The Communications & Community Coordinator is responsible for supporting the delivery of member communications, community engagement activities and administrative processes across the organisation.
The role combines content creation, digital communications, CRM administration and community engagement support, helping to ensure members are informed, engaged and connected with the life of the synagogue.
This is a hands-on coordination role focused on delivery and administration rather than communications or marketing strategy.
Key Responsibilities
Communications and Content
Website and Digital Channels
Membership and Community Engagement Support
Events and Community Activities
Administration
General Responsibilities
Person Specification
Essential
Desirable
How to Apply
Please send your CV along with a cover letter outlining your relevant experience and what attracts you to this opportunity. We'd love to hear how your skills and interests align with the role and how you could contribute to our community.
Please send us your CV along with a cover letter outlining your relevant experience and what attracted you to this opportunity. We'd love to hear how your skills and interests align with the role and how you could contribute to our community.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a creative, strategic, and community-minded digital content creator & storyteller to increase our reach, elevate our voice, engage our community, and clearly communicate our value proposition. This role involves owning the end-to-end execution of our monthly member newsletter and driving growth and engagement across our social media channels and website.
Joining the NNA means using your creativity to shine a light on neonatal nursing across the UK. We’re a small, committed team with a big national role. Your work will help strengthen the voice, visibility and impact of the neonatal nursing profession.
If you love connecting with people and creating emotive, high-performing stories, we want to hear from you.
This is a remote role, with some travel to meetings and events. We offer flexible working arrangements.
We work to ensure every neonatal nurse is supported to be the best nurse they can be, so optimising care for babies and families.
A midweight integrated designer at Small Axe is part of our campaigns delivery team. In this role, you'll be working collaboratively with campaigners, digital experts, designers, press advisors, filmmakers and content creators to produce powerful campaigns.
You will work across a variety of campaigns, from trade union actions like Amazon’s first unionisation drive in the UK, to issue based campaigns like Free School Meals for All and Refugees Welcome, to large scale public mobilisation events like the Together Alliance March.
At your core, you are a campaigner, but your tools are InDesign, Illustrator, Canva, Veed.io and anything else you can lay your hands on to make creative that moves people to act on the most pressing issues of our time.
There is no magic formula for a winning campaign. That’s why we use multiple crafts and tactics to move our campaigns forward. We’re at our best when we’re working across our three core disciplines – organising, digital and creative – to make maximum impact. An ability to understand and integrate your ideas across these disciplines will give you the tools to respond to any strategic challenge.
As an integrated designer, you’ll join a multidisciplinary and highly collaborative delivery team, focused on winning progressive campaigns.
Please note:
All candidates must have the Right to Work in the UK
Small Axe is a full-time office-based organisation with a remote working allowance
If you are successful in getting this job, Small Axe requires a DBS check
To hear more about teh role, please click Redirect to Recruiter.
We move people to act on the most pressing issues of our time

Create is seeking a dynamic, ambitious, driven, fundraiser (grants/major gifts) with strong strategic skills, an exemplary income generation track record, and a passion for the power of the creative arts. This Senior Leadership Team position reports directly to the Chief Executive and manages a small team.
Do you believe in the power of the creative arts to connect, empower and upskill isolated and vulnerable children and adults? Are you passionate about relationship building, storytelling, meeting targets and changing lives? Are you excited to use your extensive senior-level fundraising experience, knowledge and contacts to lead Create’s income generation from Trusts & Foundations (T&F), public sector and High Net Worth Individuals (HNWI)?
Create believes in the power of the creative arts to promote inclusion, empower lives and increase acceptance.
Media Manager
Salary: £35,437 per annum
Contract: Permanent
Work Pattern: Full-Time
Location: WWT Slimbridge, GL2, Hybrid + Travel
Are you passionate about speaking up for nature?
Do you have the skills and creativity to help us bring to life WWT’s ground-breaking research and on-the-ground conservation projects?
About The Role
From restoring nature and providing homes for wildlife to protecting communities from the devastating impact of flooding, wetlands are a powerful weapon in the fight against the climate crisis. And we’re looking for an experienced Media Manager who can secure impactful media coverage that tells the story of wetlands and inspires the public to take action to protect and restore them.
The Media Manager will have the opportunity to shape strategic media and PR activity across the organisation; engaging in the national conversation on wetlands, particularly in the context of the climate and nature crises. At a regional and local level, this role will support local Marketing teams to tell the stories of our 10 incredible wetland sites to their engaged membership and visitor base. This role is core to strengthening our reputation and building our profile as the UK’s wetland charity and making sure our messages reach diverse audiences.
This is an exciting time to join WWT. Wetlands are being brought into the wider conversation around nature, but there’s still a long way to go. And by helping us secure meaningful, high-profile media coverage with trusted journalists and media outlets, you could help us show people the true value of these precious habitats.
About You
We are seeking an individual:
We are based at WWT Slimbridge, Gloucestershire, but support hybrid working with an expectation for team members to be in Slimbridge at least once a week. This role will work closely with the media, in a landscape that moves quickly and requires flexibility, so there may also be some occasional travel to our other 10 wetland sites.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
Closing Date: Friday 7th August 2026
N.B. We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
No agencies please.
Restore Wetlands and Unlock their Power



Role purpose
To lead the creation, development and optimisation of high-quality, audience-targeted content that supports marketing campaigns, strengthens brand awareness, and enhances engagement across a growing and increasingly diverse range of stakeholders.
The role will address current capacity gaps within the Marketing and Communications team by generating, repurposing and managing multimedia content that supports programme promotion, brand storytelling and organisational positioning.
Key relationships
Key responsibilities
Campaign Support:
Content Optimisation and Repurposing:
Content Creation and Development:
Stakeholder Engagement:
Insight and Continuous Improvement:
People management responsibilities
Skills and experience – essential
Skills and experience – desirable
Training and qualifications
Development/career pathways for this role
Personal qualities – for all roles in the Leadership Skills Foundation
Personal qualities – specific to this role
Empowering every young person to shape their future and lead their communities.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Partnership Marketing Officer.
Reporting To: Partner Marketing Manager.
Salary Range: £30,000 - £34,000.
Contract Type: Permanent.
Location: Hybrid – London.
Hours/Days per week: 35 working hours per week, Monday – Friday, 9am – 5pm.
About Felix
We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.
Together with 16 other independent charities, 26,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country.
We‘re about fuller plates, fuller communities, and fuller lives.
Purpose of the Role
Support the delivery of Felix’s partner marketing activity by coordinating campaigns, creating engaging content, managing partner communications, and ensuring smooth collaboration across fundraising, food and produce partnerships, communications, and digital teams.
Reporting into the Partner Marketing Manager, The Partner Marketing Officer will play a key supporting role in bringing partnerships to life through co-branded campaigns, storytelling, and marketing materials that strengthen relationships with corporate partners, increase brand visibility, and demonstrate the impact of Felix’s work.
This is an exciting opportunity to join an established and growing marketing team following the launch of our new brand, Felix, and help drive its growth through high-impact partner marketing campaigns.
This role is ideal for someone who is highly organised, creative, collaborative, and passionate about using marketing to support meaningful social impact.
You’ll play a key role in ensuring campaigns are delivered smoothly, creatively, accurately, and in line with brand standards.
Key Responsibilities
Campaign and Partner Marketing Support
Content Creation and Storytelling
Internal Collaboration
Partner Relationship Support and Reporting
Essential
Recruitment timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity. Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to be part of a young and vibrant charity that is dedicated to supporting those who have been bereaved by suicide? We are looking for a Digital Content Executive to lead Suicide&Co's digital storytelling, creating compelling content that grows our reach, strengthens our community and inspires meaningful conversations. From social media and video content to community management, ambassador engagement and lived experience storytelling, you'll bring our mission to life through authentic, compassionate and impactful digital communications.
As the first point of connection for many people, our digital channels play a vital role in helping people discover our services, access support, engage with our community, and get involved through fundraising, volunteering and partnerships. You'll also nurture our online community through thoughtful, timely and compassionate engagement, responding to comments and messages to create safe, supportive spaces where people feel heard, valued and connected. Every piece of content you create and every conversation you have will help connect more people to the support they need and the work we do.
Supporting people bereaved by suicide
The client requests no contact from agencies or media sales.
The Stories & Content Manager is responsible for developing and delivering an integrated, diverse
stories and content plan and framework to support the three charity brands – Evelina London
Children’s Charity, Guy’s Cancer Charity and Guy’s & St Thomas’ Charity.
Reporting to the Senior Brand & Content Manager, this role is responsible for the development of
compelling, purposeful content and stories, working across digital and offline channels. Through this,
the role contributes to showcasing our charities’ work and impact, driving our fundraising ambitions,
and raising overall brand awareness. The Stories & Content Manager supports all teams across the
Charities directorate, creating relevant, timely content for multiple campaigns simultaneously.
Key Responsibilities
Strategy and Planning
Content Creation
Planning and Process
Stakeholder Management
Other Responsibilities
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills, Knowledge and Expertise
Skills, abilities, and attributes:
• Excellent written and oral communication skills.
• Creative skills, particularly in creating copy for a variety of digital channels.
• Strong digital communication skills.
• Excellent organisational skills and time management skills – planning and managing diverse workload with the ability to meet deadlines.
• Ability to think creatively and develop original concepts/thoughts.
• Ability to engage and build relationships with a wide range of stakeholders.
• Ability to work as part of a team, in a hybrid working model.
• Ability to deal with confidential information.
Knowledge, experience, and qualifications:
• Experience of creating written and video content for different audiences. (Essential)
• Experience of using content management systems (CMS). (Essential)
• Experience of interviewing people, including those where sensitivity is required. (Essential)
• Working with a wide range of external and internal stakeholders, including people from a wide range of backgrounds. (Essential)
• Communications and marketing experience. (Essential)
• Budget management experience. (Essential)
• Proven use of initiative. (Essential)
• Understanding of best practice with relation to consent processes and data protection. (Essential)
• Experience of image and film editing software, such as Photoshop, Illustrator and Premier Pro.
(Desirable)
• Experience within a third sector environment. (Desirable)
• Experience within a health sector environment. (Desirable)
Benefits
About Guy's & St Thomas' Foundation
At Guy’s and St Thomas’ Foundation, our mission is clear – to build the foundations of a healthier society.
As part of our team, including Impact on Urban Health and three NHS charity brands, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
The client requests no contact from agencies or media sales.
Are you a passionate, bilingual community leader ready to make a real difference in the lives of Latin Americans and other migrant communities in the UK?
At Latin American House (LAH), culture is not just what we do, it is who we are. This is a rare opportunity to shape and lead a vibrant and innovative programme that puts community voices, creativity, and cultural pride at its heart.
About us
LAH is a community-led charity driven by and for Latin Americans in the UK. For decades, we have been supporting Latin American and other Spanish and Portuguese-speaking migrants, championing their rights, wellbeing, and inclusion. We are a small, close-knit team with big ambitions, and everything we do is rooted in the lived experiences of the communities we serve. Our work takes place across London and at our community centre in Kilburn, North West London.
About the role
This is an exciting new post that will give you the space and support to grow our Communities & Culture offer, from cultural festivals and participatory arts to community gatherings and creative workshops. You will work alongside artists, community groups, and partners to build something truly meaningful, while also playing a key role in LAH's wider organisational development.
What we are looking for
You will be bilingual in Spanish and English, with a strong understanding of the experiences, challenges and strengths of Latin American communities in the UK. You will bring experience of leading community or cultural projects or intiiatives, a collaborative spirit, and a genuine commitment to social inclusion and equity.
What we offer
In return, we offer a supportive and flexible working environment, a generous annual leave entitlement of 34 days pro rata, NCVO programme management training and deelopment opportunities in safeguarding and fundraising, and employer pension contributions through NEST.
If you have strong organisational, communication, and relationship-building skills, alongside a passion for community development and cultural participation, we would love to hear from you!
We are particularly encouraging applications from people with lived experience of migration, and welcome applications from racialised, disabled, working class and LGBTQ+ backgrounds.
We aim to contribute to the integration, social inclusion and wellbeing of Latin American and other Spanish and Portuguese-speaking migrants in the UK
The client requests no contact from agencies or media sales.
Steamship Shieldhall is seeking to appoint an experienced freelance Commercial Manager to build new income streams to support the ongoing operation, conservation and sustainability of one of the country's most significant historic ships.
Shieldhall is berthed year-round in Southampton and welcomes passengers and visitors on board from 110 Berth in the Western Docks. She is capable of carrying up to 220 passengers and from spring to autumn each year operates a programme of public sailings ranging from two hour trips to full day cruises. She is also open for alongside events, and is available for private charters. In addition, she can be hired for use alongside such as for training activities, meetings, functions and filming.
The Commercial Manager will be responsible for identifying and realising new opportunities for revenue generation for Steamship Shieldhall, as well as supporting Shieldhall’s experienced volunteers with maximising income from existing activities.
This commission is an important element of the “Steamship Shieldhall: towards 2055, the next 10 years” project which is supported by a Development Phase grant from The National Lottery Heritage Fund. The appointment is intended to cover both the Development Phase and the first two years of the Delivery Phase of our project but will include a break-clause between the two phases. The Delivery Phase contract is contingent on a successful Delivery Phase grant application to the Heritage Fund
The successful candidate will have the right to set their own hours of work and will determine in agreement with the Shieldhall charity how best to undertake the work. This commision could be provided through self-employed individual, partnership or limited company.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cambridge Science Centre
For more than ten years, Cambridge Science Centre (CSC) has been sparking curiosity and a love of STEM (science, technology, engineering and mathematics) in young people across the East of England.
Job Description
As the Marketing & Communications Officer, you will be the driving force behind the day-to-day delivery of our marketing and communications activity. Working alongside the Marketing & Communications Manager, you'll be part of a small, ambitious team that delivers high-quality marketing and communications with creativity, pace and purpose. Your primary focus will be creating engaging content, managing our digital channels and delivering campaigns that increase footfall and raise the profile of Cambridge Science Centre.
This role requires an agile, proactive generalist who enjoys turning ideas into action, taking ownership of everything from social media and web updates to print production, paid promotions and promotional events. Whilst the Marketing & Communications Manager leads longer-term strategic priorities, you'll work together to build the infrastructure that underpins a high-performing function, including asset libraries, streamlined workflows and efficient processes.
Your work will be fundamental to helping more people discover and engage repeatedly with Cambridge Science Centre. Through an audience-focused, data-informed approach, you'll promote our visitor centres in Cambridge and Wisbech, increasing footfall while creating compelling content that inspires families, schools, funders and corporate partners.
Success in this role will depend on building strong relationships across the organisation and working collaboratively with managers, engagement teams and external freelancers to bring campaigns to life. Development opportunities will open in tandem with the Charity’s growth, with the potential to explore strategic planning, campaign development, media relations, and community outreach in the future.
Ultimately, you will play a critical role in shaping how people see, experience and remember Cambridge Science Centre. We're looking for someone who is curious, creative and eager to learn; someone who enjoys contributing ideas, takes pride in delivering high-quality work, and is excited to grow their skills as part of a small but influential team.
Key Responsibilities
1. Channel Management & Content Delivery
● Plan, create and schedule organic content to drive engagement on social channels, primarily Meta and LinkedIn
● Set up and monitor paid digital and social advertising campaigns, tracking growth metrics
● Keep the WordPress website up to date by refreshing copy, uploading news, and optimising pages
● Coordinate, write, and distribute email newsletters tailored to families, schools and corporate partners
● Maintain online and print placements to maximise reach and organisational awareness
● Support communications cascades, tracking and logging regional press, media and other profile-raising coverage
2. Campaign Execution & Production Coordination
● Execute advertising campaigns to maximise footfall at our Cambridge and Wisbech Centres during seasonal peaks and holidays
● Capture, edit and organise photo and video content to build media library
● Collaborate with internal delivery teams to identify opportunities that illustrate impact, working with stakeholders to form compelling content
● Design basic assets on Canva and liaise with external freelancers on advanced artwork/video
● Ensure marketing materials and content align with strategy and values, maintaining brand consistency and ensuring time and cost efficiency
● Manage the print pipeline of physical marketing assets (leaflets, banners, posters, flags etc), managing the process from design to delivery and maintaining quality and stock levels
3. Operational Infrastructure & Project Support
● Assist the Manager in researching, setting up, and rolling out processes and systems that ensure consistency and efficiency
● Organise and label media assets in compliance with necessary consent and GDPR requirements
● Provide communications and marketing support to delivery, programme, community and business support teams
Person Specification
Essential Criteria
● Experience: At least 2–3 years working in a marketing, communications, or digital content role with responsibility for advertising campaigns
● Copywriting: Excellent written communication skills, able to adapt tone across formats (website blogs, social media posts, emails) for diverse audiences
● Social Media: Hands-on experience managing social media channels with a focus on authentic, human-centric engagement
● Digital Tools: Experience running paid social media ads and executing segmented email marketing campaigns
● Platform literacy: Comfortable using WordPress (CMS) and basic design software like Canva or Adobe Creative Suite
● Data & Analytics: Familiarity with Google Analytics or social media native insights to interpret campaign performance
● Organisation: Exceptionally organised, flexible, and comfortable prioritising tasks in a fast-paced environment
● Collaboration: Proven ability to collaborate with internal colleagues, external freelancers and corporate partners
● Approach: Personable and energetic with a genuine enthusiasm for people and community engagement and a commitment to equity, diversity, and inclusion
● DBS: Able to achieve a satisfactory enhanced DBS check
Desirable Criteria
● Education/Training: Formally trained in marketing with a solid understanding of core principles and best practices across digital and traditional channels
● Sector knowledge: Experience working within a registered charity, educational setting or visitor attraction
● Multi-media Skills: Basic video editing experience using tools like CapCut, iMovie or similar mobile/desktop video software
● Brand Consistency: Experience in brand management, ensuring consistency of tone, visual identity, and messaging across all communications and platforms
● Design Layout: Trained or experienced in design layout, with the ability to create visually engaging materials that align with brand guidelines and communicate key messages effectively
● Budgeting & Efficiency: Comfortable working within set budgets and developing processes for increased productivity and cost / time efficiency
● Local Network: Knowledge of the East of England regional media landscape and community networks
● STEM Interest: A genuine interest, passion or curiosity in science, STEM education and interest in staying informed about global developments in science, technology, engineering, and maths
● File Management: Experience with organising digital assets using file management systems or shared project drives
● Working with Freelancers: Experience in creating design briefs and liaising - from concept to final delivery - with third party suppliers on production of videos, printed assets or other collateral
● Driving Licence: Full clean driving license
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
This role will also work closely alongside the Living Wage Foundation communications function. The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011. Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £4bn of better wages for people who need it most.
Purpose
At Citizens UK, our staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
1. Content & Marketing Officer role:
Main responsibilities
Create engaging written, graphic and video content.
Deliver integrated marketing campaigns across digital channels.
Support website, email marketing, SEO/PPC and media activity.
Produce creative assets and support fundraising and internal communications.
Use audience insight and AI to improve communications.
Person Specification
Qualifications
Degree/training in communications, marketing, media or community organising (D)
Experience
Communications, marketing or digital content (E)
Managing multiple priorities (E)
Campaign experience (D)
Skills & Knowledge
Strong communication skills (E)
Digital communications and marketing knowledge (E)
Adapt content for different audiences (E)
Organisation and attention to detail (E)
Data insight (D)
Creative tools (D)
Personal Qualities
Proactive and takes initiative (E)
Commitment to Citizens UK's values (E)
Passion for storytelling (E)
Strong relationship-building skills (E)
Adaptable and responsive to feedback (E)
2. Digital Communications Officer role:
Main responsibilities
Lead social media and digital communications.
Create engaging digital content and campaigns.
Manage website and email communications.
Grow audiences through digital engagement.
Monitor performance and support colleagues with digital communications.
Person Specification
Qualifications
Degree/training in communications, marketing, media or community organising (D)
Experience
Digital marketing campaigns (E)
Digital content creation (E)
Social media management (E)
Marketing, design or filming (D)
Crisis communications (D)
Skills & Knowledge
Digital storytelling (E)
Social media platforms and scheduling (E)
Website CMS/UX (E)
Excellent communication (E)
Project management (E)
Paid media (D)
Photography/video/design software (D)
Fundraising communications (D)
Personal Qualities
Adaptable and takes initiative (E)
Commitment to Citizens UK's values (E)
Passion for community organising (E)
Strong relationship-building skills (E)
Willingness to travel (D)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
Please see the attached Job Description and Person Specification for full details of the role and requirements.
We’re the movement at the heart of fairer, better work. Fair pay, secure hours & enough to live on in retirement.



The client requests no contact from agencies or media sales.