Supporter engagement manager volunteer roles in Liverpool

We are looking for two committed and values-driven individuals to join our Board of Trustees for our subsidiary, RBL- Republic of Ireland.

As a Trustee, you will play an important role in shaping the strategic direction of the charity, ensuring strong governance, and supporting its mission to commemorate members of the Armed Forces and provide lifelong support to serving and ex-serving personnel and their families across Ireland.

Working collaboratively with fellow Trustees and the Chair, you will help safeguard RBL’s reputation, assets, and long-term sustainability while ensuring that all activities remain aligned with the charity’s purpose and values.

Key Responsibilities:

• Work collaboratively with fellow Trustees to shape and oversee the organisation’s strategic direction and performance.
• Ensure RBL meets its obligations under Irish charity and company law and adheres to the RBL RoI Constitution.
• Ensure the integrity of financial information and that robust systems of financial control and risk management are in place.
• Participate fully in board discussions and decisions, providing constructive challenge while supporting collective responsibility once decisions are made.
• Attend and actively contribute to Board meetings (minimum two per year) and relevant governance discussions.
• Support the organisation’s engagement and representational activities when required, championing ethical standards, diversity and fairness.

Please note - While candidates based in the Republic of Ireland are preferred, we will also consider applicants located elsewhere who can demonstrate strong connections within the Republic of Ireland.

Successful candidates will be expected to attend two Board meetings per year. Trustees for this role may also participate in commemorative and key RBL RoI events throughout the year. Overall, the anticipated time commitment is approximately 8-10 hours each month, including preparation and engagement outside of formal meetings. 

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Dates: Virtual by Teams on 13/16/17 April (times available on request).

Join our amazing volunteer team to make a real difference to people living with sight loss. You’ll be supporting people to come together in a group setting, to benefit from each other’s company, knowledge and encouragement, leading to reduced isolation, stronger networks of support, and new friendships. You can support with either local and regional telephone groups or face-to-face groups.

What you’ll be doing:
• Meeting and greeting group members on arrival or joining virtually.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Assisting with group activities (if appropriate).

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.

• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.

How often will I be needed?

• 4 Hours per Week

Key requirements

• 1 reference Criminal record check

Location

Region

• Scotland

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • An interest in group or community work. • A sociable personality. • A commitment to working towards a society where people with sight loss are equal participants.

Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to local service providers and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a world without barriers.

What you’ll be doing:
• Giving talks to groups of people to raise awareness of sight loss in your local community by sharing your story to audiences, for example, local businesses, community and voluntary groups.
• Delivering Talks to raise awareness of RNIB services as a trusted source of support for blind and partially sighted people

• Representing RNIB as an Ambassador for the Community Connection service

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.

• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A supportive route to building your confidence in presenting and sharing your story with an audience.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.

How often will I be needed?

• 4 Hours per Month

Key requirements

• 1 reference

Location

Region

• Scotland

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • Lived experience of issues affecting blind and partially sighted people • Be comfortable speaking to different audiences to share your story, or a willingness to try with our support. • Able to communicate effectively. • Have an outgoing, friendly approach to meeting new people.

Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to local service providers and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a world without barriers.

What you’ll be doing:
• Giving talks to groups of people to raise awareness of sight loss in your local community by sharing your story to audiences, for example, local businesses, community and voluntary groups.
• Delivering Talks to raise awareness of RNIB services as a trusted source of support for blind and partially sighted people

• Representing RNIB as an Ambassador for the Community Connection service

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.

• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A supportive route to building your confidence in presenting and sharing your story with an audience.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.

How often will I be needed?

• 4 Hours per Month

Key requirements

• 1 reference

Location

Region

• Northern Ireland

Additional location information

• Currently looking for applicants within the Belfast Area only!

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • Lived experience of issues affecting blind and partially sighted people • Be comfortable speaking to different audiences to share your story, or a willingness to try with our support. • Able to communicate effectively. • Have an outgoing, friendly approach to meeting new people.

Supporting Chapter Manager - Volunteer Role

About Make A Smile

Make A Smile is a UK charity dedicated to bringing joy, play, and magical experiences to children facing illness, disability, or disadvantage. Volunteers dress as beloved characters and deliver uplifting activities, from hospital visits and care‑centre sessions to arts, crafts, stories, and games - ensuring every child gets the chance to enjoy their childhood. Trustees and Officers are essential to keeping the charity running smoothly across the UK, helping us “bring smiles to the faces of so many children.” 

About the Role

The Supporting Chapter Manager plays a vital role in strengthening Make A Smile’s chapters across the UK. You will identify chapters that are struggling, assess their needs, and provide hands‑on support to help them rebuild, grow, and thrive. This role directly protects the continuity of the charity in key areas and ensures no chapter is left behind.

Key Responsibilities

You will take a proactive, leadership‑focused role in supporting and revitalising chapters. Responsibilities include:

● Assessing chapters regularly to understand their challenges and support needs.

● Providing hands‑on intervention for struggling chapters, focusing on recruitment, events, and wardrobe.

● Leading chapter overhauls when needed, including stepping in as temporary President if required.

● Supporting committee members, rebuilding enthusiasm, and setting clear action plans.

● Monitoring committee engagement and escalating concerns to the Chair when necessary.

● Ensuring struggling chapters focus on the “Golden Triangle”: wardrobe, trained volunteers, and events.

● Collaborating with the Wardrobe Manager, Recruitment Manager, and Events Manager for specialist support.

● Encouraging an “upwards spiral” of volunteer engagement, recruitment, and event quality.

● Reporting chapter progress and concerns at monthly Charity Leadership Meetings.

Skills and Qualities We’re Looking For

This role suits someone who is proactive, organised, and passionate about helping teams succeed. You’ll thrive if you bring:

● Strong leadership and people‑management skills.

● Confidence in motivating and supporting volunteers.

● A solution‑focused mindset. 

● The ability to stay calm and structured when chapters are under pressure.

● Willingness to step in hands‑on when needed. Posting on social media, organising events, messaging volunteers, etc.

● Professionalism, dedication, and alignment with Make A Smile’s ethos (“Act in the best interests of Make a Smile… Enjoy it!”). 

Time Commitment

Trustees and Officers are expected to contribute around 4 hours per week to their role. This includes chapter assessments, communication, meetings, and hands‑on support.

Training and Support

You will receive:

● Full Trustee Training (online).

● A comprehensive handover and access to all systems (OneDrive, Simvoly, WhatsApp communities).

● Guidance from the Chair and other Trustees.

● Access to the Supporting Chapter Guide and President training materials.

● Opportunities for personal development through CPD and charity-funded training.

What You’ll Gain

● Leadership experience in a national charity.

● Skills in team support, crisis management, and organisational development.

● A meaningful role where your work directly keeps chapters alive and thriving.

● The chance to shape the future of Make A Smile and support volunteers across the UK.

● The joy of knowing your efforts help bring magical experiences to children.

Safeguarding and Eligibility

Trustees and Officers must act in line with charity standards, including professionalism, confidentiality, and reliability. You must be able to attend monthly meetings and engage actively in communication channels. A DBS check may be required depending on involvement with events.

How to Apply

To express your interest, please send across your CV along with a short message outlining your experience and why you’d like to support our chapters.

We welcome applicants from all backgrounds who share our passion for helping children smile.

Join our amazing volunteer team to raise awareness of the issues affecting blind and partially sighted people in relation to sport. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to sports clubs, sporting venues and facilities and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a sporting world without barriers.

What you’ll be doing
1. Talks to sports and physical activity providers to support and encourage them to consider the needs of blind and partially sighted people by sharing your story to audiences, for example, local leisure centres, sporting venues and sports clubs.
2. Delivering talks to raise awareness of existing sporting and physical activity opportunities for blind and partially sighted people.
3. Representing RNIB as an Ambassador for the Community Connection service.

What you’ll gain from the role
1. A chance to give something back in an area you are passionate about.
2. A chance to make a difference with a sense of achievement.
3. A chance to build a strong community of sports people with sight loss.
4. A chance to be part of a team of like-minded people, increasing your confidence and skills to talk to groups of people with impact, with an opportunity to develop your role into delivering independently over time.
5. Opportunity to explore different roles within our organisation including our internal recruitment vacancies

In return for donating your time we will support you with:
1. A rewarding role
2. A great Induction and Training, in particular training in public speaking and story telling will be given.
3. A supportive Manager
4. Regular catch-ups
5. Expenses
6. An opportunity to connect with other volunteers

How often will I be needed?

• 4 Hours per Month

Key requirements

• This role requires 1 reference.

Location

Region

• Northern Ireland

Who this opportunity will suit

• This role is reserved for blind and partially sighted applicants

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• You’ll ideally have 1. Lived experience in playing, spectating, or delivering sport or physical activity sessions as a blind or partially sighted person. 2. Lived experience of issues affecting blind and partially sighted people in relation to sports and physical activity. 3. Be comfortable speaking to different audiences to share your sporting story, or a willingness to try with our support. 4. Have effective communication skills. 5. An outgoing friendly approach to meeting new people

Join our amazing volunteer team to raise awareness of the issues affecting blind and partially sighted people in relation to sport. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to sports clubs, sporting venues and facilities and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a sporting world without barriers.

What you’ll be doing
1. Talks to sports and physical activity providers to support and encourage them to consider the needs of blind and partially sighted people by sharing your story to audiences, for example, local leisure centres, sporting venues and sports clubs.
2. Delivering talks to raise awareness of existing sporting and physical activity opportunities for blind and partially sighted people.
3. Representing RNIB as an Ambassador for the Community Connection service.

What you’ll gain from the role
1. A chance to give something back in an area you are passionate about.
2. A chance to make a difference with a sense of achievement.
3. A chance to build a strong community of sports people with sight loss.
4. A chance to be part of a team of like-minded people, increasing your confidence and skills to talk to groups of people with impact, with an opportunity to develop your role into delivering independently over time.
5. Opportunity to explore different roles within our organisation including our internal recruitment vacancies

In return for donating your time we will support you with:
1. A rewarding role
2. A great Induction and Training, in particular training in public speaking and story telling will be given.
3. A supportive Manager
4. Regular catch-ups
5. Expenses
6. An opportunity to connect with other volunteers

How often will I be needed?

• 4 Hours per Month

Key requirements

• This role requires 1 reference.

Location

Region

• Scotland

Who this opportunity will suit

• This role is reserved for blind and partially sighted applicants

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• You’ll ideally have 1. Lived experience in playing, spectating, or delivering sport or physical activity sessions as a blind or partially sighted person. 2. Lived experience of issues affecting blind and partially sighted people in relation to sports and physical activity. 3. Be comfortable speaking to different audiences to share your sporting story, or a willingness to try with our support. 4. Have effective communication skills. 5. An outgoing friendly approach to meeting new people

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking a proactive, confident, and relationship driven Volunteer Partnerships & Growth Manager to identify, approach, and onboard affiliate partners, collaborators, agents, and other supporters who can help expand the reach of the platform.

This role focuses on building a strong network of individuals and organisations who can introduce creators, promote campaigns, or otherwise support the growth of Influential Stars.

Key Responsibilities

• Identify and approach potential affiliate partners, collaborators, agents, and networks

• Introduce individuals and organisations to the platform and explain how they can get involved

• Support onboarding of new collaborators and affiliates

• Build and maintain positive relationships with partners and introducers

• Encourage ongoing engagement and participation

• Maintain regular communication to nurture long term partnerships

• Coordinate with internal team members to ensure smooth onboarding

• Provide clear information about roles, expectations, and opportunities

• Maintain accurate records of outreach and partnerships using our CRM management system

• Represent the organisation professionally in all communications

Skills and Experience Required

Essential:

• Experience in outreach, partnerships, business development, or relationship building

• Excellent customer service skills

• Outstanding written and verbal communication skills

• Confidence communicating by phone, email, and online platforms

• Strong networking ability and proactive approach

• Strong IT skills, including confident use of computer databases and standard office software (e.g. Word, Excel)

• Experience using a CRM or similar database system

• Highly organised with strong attention to detail

• Ability to work independently and manage multiple contacts

• Professional, reliable, and personable manner

Desirable:

• Familiarity with HubSpot CRM (preferred but not essential as training will be provided)

• Experience in affiliate programmes, partnerships, or community building

• Experience working remotely within a team

• Interest in charitable or social impact work

• Based in London or Hertfordshire for occasional in person meetings (not essential)

Working Arrangement

• Fully remote position

• Flexible working hours depending on organisational needs

• No travel required. However, if you choose to meet with partners in person, reasonable travel costs will be covered where possible

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a key role in expanding a platform designed to create meaningful impact

• Help build networks that support fundraising for UK causes

• Gain valuable experience in partnerships, outreach, and growth strategy

• Join a mission driven organisation at an exciting stage of development

• Flexible volunteering that can fit around other commitments

• Opportunity to build a wide professional network across multiple sectors

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking a proactive, organised, and supportive Volunteer Campaign Support Coordinator to oversee and assist with live prize draw campaigns on the platform.

This role focuses on ensuring creators feel supported throughout their campaign, that key communications are delivered on time, and that each live draw runs as smoothly and successfully as possible.

Key Responsibilities

• Monitor and support all live prize draw campaigns on the platform

• Liaise with creators throughout the live campaign period to provide encouragement, guidance, and practical support

• Schedule, diarise, and send campaign communications using approved templates

• Coordinate with internal team members when campaigns go live

• Provide reminders, tips, and prompts to help creators maximise engagement

• Respond to creator enquiries and provide assistance as needed

• Conduct support calls where appropriate

• Maintain accurate records of communications and campaign progress using our CRM management system

• Ensure all tasks are completed in a timely and professional manner

Skills and Experience Required

Essential:

• Strong customer service experience

• Excellent written and verbal communication skills

• Confidence using computers and online systems

• Experience using a CRM or similar database system

• Strong organisational skills and attention to detail

• Ability to manage multiple tasks independently

• Supportive, positive, and professional approach

• Reliable and proactive working style

Desirable:

• Familiarity with HubSpot CRM (preferred but not essential as training will be provided)

• Experience supporting clients, customers, or account holders

• Experience working remotely within a team

• Interest in charitable or social impact work

Working Arrangement

• Fully remote position

• Flexible hours depending on the number of live campaigns

• Workload will vary as the platform grows

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a key role in supporting campaigns that raise funds for UK causes

• Gain valuable experience in campaign coordination and client support

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to build professional relationships across the charity and creator sectors

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking a compassionate, confident, and highly professional Volunteer Charities & Campaigns Relationship Manager to build and maintain relationships with charitable organisations, community groups, and individuals using crowdfunding pages.

This role involves guiding partners from initial contact through onboarding and maintaining ongoing rapport, ensuring they feel supported, understood, and valued throughout their involvement with the platform.

Key Responsibilities

• Identify, approach, and invite suitable charities, community groups, and crowdfunding campaigns to join the platform

• Guide partners through the onboarding process from first contact to launch

• Build and maintain strong, trusting relationships with both organisations and individuals

• Act as a key point of contact for enquiries, support, and reassurance

• Maintain regular communication to sustain engagement and rapport

• Support individuals who may be experiencing difficult or traumatic circumstances with sensitivity and professionalism

• Coordinate with internal team members to ensure partners receive timely assistance

• Provide clear information about how the platform works and what to expect

• Maintain accurate records of communications and partnership activity using our CRM management system

• Ensure all interactions reflect empathy, professionalism, and respect

Skills and Experience Required

Essential:

• Strong relationship management or engagement experience

• Excellent customer service skills

• Outstanding written and verbal communication skills

• Confidence communicating by phone, email, and online platforms

• High level of empathy and emotional intelligence

• Ability to communicate sensitively with people experiencing challenging circumstances

• Strong IT skills, including confident use of computer databases and standard office software (e.g. Word, Excel)

• Experience using a CRM or similar database system

• Highly organised with strong attention to detail

• Ability to work independently and manage multiple relationships

• Professional, reliable, and approachable manner

Desirable:

• Familiarity with HubSpot CRM (preferred but not essential as training will be provided)

• Experience working with charities, community groups, or support services

• Experience in partnerships, outreach, or fundraising roles

• Experience working remotely within a team

• Based in London or Hertfordshire for occasional in person meetings (not essential)

Working Arrangement

• Fully remote position

• Flexible working hours depending on organisational needs

• Occasional support calls or meetings with partners

• No travel required. However, if you choose to meet with partners in person, reasonable travel costs will be covered where possible

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a vital role in supporting charities, families, and individuals during significant moments in their lives

• Help build partnerships that enable meaningful fundraising and impact

• Gain valuable experience in relationship management and community engagement

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to build meaningful professional relationships across the charity and community sectors

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking an experienced, confident, and creative Volunteer Senior Social Media Manager to take ownership of Influential Stars’ social media presence across multiple platforms.

This is a hands-on role for someone capable of planning, creating, and scheduling purposeful content that raises awareness, builds community engagement, and supports campaigns across the UK.

Key Responsibilities

• Manage and grow Influential Stars’ social media presence across platforms including Instagram, TikTok, Facebook, YouTube, and LinkedIn

• Plan, create, and schedule consistent content aligned with the organisation’s mission and tone of voice

• Develop content that inspires awareness, connection, and positive action

• Share stories, campaigns, and updates in a sensitive and engaging way

• Maintain content calendars and scheduling systems

• Monitor engagement and respond appropriately where required

• Coordinate with internal team members to ensure accurate and timely messaging

• Maintain brand consistency across all channels

• Stay informed about platform trends and opportunities to increase reach

Skills and Experience Required

Essential:

• Proven experience managing social media across multiple platforms

• Strong understanding of engagement and awareness driven content

• Excellent written communication skills and attention to tone

• Confidence working independently and taking ownership of output

• Strong organisational skills and ability to manage content schedules

• Proactive, reliable, and professional approach

• Genuine connection to the organisation’s mission and values

Desirable:

• Experience managing accounts for charities, community organisations, or purpose led brands

• Familiarity with social media scheduling tools and analytics

• Experience working remotely within a team

• Based in London or Hertfordshire for occasional in person meetings (not essential)

Working Arrangement

• Fully remote position

• Flexible working hours depending on organisational needs

• Workload may vary as campaigns increase

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a key role in shaping how a purpose driven platform communicates with the public

• Help amplify campaigns that support charities and individuals facing difficult circumstances

• Gain valuable senior level experience and portfolio visibility

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to contribute creatively while making a meaningful difference

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

Do you want to support kidney patients and their families? Do you want to be part of a large team of volunteers, within a national charity? Do you want to make a difference in the lives of Welsh kidney patients and their families?

“I draw on my personal experience of kidney disease to support others during their kidney journey; providing information, advice and emotional support to anyone affected by kidney disease” –Volunteer

Organisation

Popham Kidney Support

Organisation Overview

Popham Kidney Support is a leading kidney charity based in Swansea, dedicated to improving the quality of life for children, young people, and adults living with kidney disease across Wales. The charity was founded in 2013 in memory of Paul Popham and received full charitable status in 2015. Its mission is simple: to ensure that no kidney patient faces their journey alone.

The organisation provides a wide range of services designed to support emotional, physical, and financial wellbeing. These include peer mentoring, counselling, Kidney Café support groups, welfare advice, patient grants, education programmes, and wellbeing initiatives such as activity weekends and involvement in transplant sports.

As a trusted voice for kidney patients in Wales, Popham Kidney Support collaborates with clinical teams, other charities, and Welsh communities to advocate for better services and improved patient experience. Its impact has been recognised nationally — in 2025, the charity was honoured with The King’s Award for Voluntary Service, the highest award for voluntary groups in the UK.

With a growing network of volunteers, peer mentors, supporters, and community partners, Popham Kidney Support continues to expand its reach, championing compassionate, patient‑centred care across Wales

Role Title

Treasurer, Board of Trustees

Location of Position

Wales Wide – Remote. (The Charity is based in Swansea, covers Wales)

Responsible to

Chair of Trustees

Purpose/Summary of Role

The Treasurer is a trustee responsible for overseeing the financial affairs of the organisation, ensuring that finances are managed in line with legal requirements, good practice, and the organisation’s charitable aims.

Key Responsibilities

Financial Leadership

• Ensure the organisation’s financial resources are managed responsibly and sustainably.
• Lead on financial strategy, planning, and risk management.
• Oversee the development of annual budgets and financial forecasts.
•  

Financial Monitoring and Reporting

• Present clear, accurate financial reports to the Board.
• Monitor financial performance and alert the Board to any risks or variances.
• Ensure proper accounting records are kept in line with legal requirements.

Compliance and Governance

• Ensure the organisation complies with financial regulations, charity law, Companies House regulations (if applicable), and funder requirements.
• Support the preparation and submission of annual accounts, reports, and returns.

Internal Processes

• Oversee financial controls, reserves, and investment policies.
• Support staff or volunteers responsible for day‑to‑day financial administration (e.g., bookkeeping, payroll).

Supporting Fundraising & Sustainability

• Provide insight on financial implications of fundraising plans, grants, and new projects.
• Ensure restricted funds are managed and reported correctly.

Time Commitment

Typically 4–8 board meetings per year + financial oversight duties

Person Specification

 Essential

• Financial literacy and experience managing budgets.
• Ability to interpret financial information and communicate it clearly.
• Strong analytical and organisational skills.
• Commitment to the organisation’s values, aims, and governance responsibilities.

Desirable

• Professional accountancy qualification (e.g., ACCA, CIMA, ICAEW).
• Experience in charity finance, SORP, or non‑profit financial management.
• Familiarity with financial software (e.g., QuickBooks, Xero, Sage

Training and Support

· PKS Trustee Induction

· Safeguarding

·Various training courses relating to governance

Reimbursement of Expenses- Voluntary (reasonable expenses reimbursed)

Benefits to being a Trustee

Becoming a Trustee with Popham Kidney Support (PKS) means joining a passionate, award‑winning charity dedicated to ensuring that no kidney patient in Wales faces their journey alone. It is a meaningful way to contribute to a cause that transforms lives every day.

1. Make a Tangible Difference to Kidney Patients Across Wales

As a trustee, you directly influence services that support emotional, physical, and financial wellbeing — including peer mentoring, counselling, grants, Kidney Cafés, activity programmes, and more. Your decisions help improve the day‑to‑day lives of children, young people, adults, and families affected by kidney disease.

2. Shape the Strategic Future of an Award‑Winning Charity

Popham Kidney Support has been formally recognised with The King’s Award for Voluntary Service — the highest honour for volunteer groups in the UK. Joining the Board means contributing to a respected, ambitious organisation that continues to expand its impact and drive positive change.

3. Develop High‑Level Leadership & Governance Skills

Trustees gain valuable experience in:

• Strategic and organisational planning
• Financial oversight
• Governance and risk management
• Charity law and regulatory compliance

This is ideal professional development for anyone seeking board-level experience or aspiring to leadership roles.

4. Be Part of a Warm, Supportive Community

At PKS, lived experience, compassion, and community spirit are at the heart of everything we do. As a trustee, you’ll work alongside:

• Dedicated volunteers and peer mentors
• A committed senior team
• Patients and families whose stories inspire change

You join a community that supports each other as much as it supports the people we serve.

5. Strengthen Your Professional Profile

Being a trustee demonstrates:

• Leadership
• Integrity
• Strategic thinking
• Commitment to social impact

It is a strong addition to any CV, career portfolio, or personal development journey.

 6. Use Your Skills — or Lived Experience — for Good

Whether your strengths lie in finance, governance, HR, communications, community engagement, healthcare insight, or lived experience as a kidney patient or carer, your voice matters. Trusteeship gives you the chance to use what you know to create real, lasting change.

7. Enjoy Personal Fulfilment Through Purposeful Work

Trustees often describe the role as:

• Inspiring
• Emotionally rewarding
• A unique opportunity to “give back”
• A chance to leave a positive legacy

Your contribution helps ensure that every kidney patient in Wales has access to the support they need — emotionally, physically, and practically.

8. Contribute to a Legacy of Compassion and Progress

PKS was founded in memory of Paul Popham and has grown into a national support organisation. As a trustee, you help carry that legacy forward, ensuring that every person affected by kidney disease feels supported, valued, and empowered.

Application Procedure

·CV to Lynne Orton Chair of Trustees

·Informal interview with Chair of Trustees and CEO

·Trustee application form, DBS & references

·Application presented to board

·Decision communicated in writing from Chair of Trustees

Role Description

The Press/Media Manager will work closely with the Communication Officer to lead on the Pagan Federation's media strategy. You will act as a primary point of contact for journalists, broadcasters, and media outlets working to promote positive coverage of Paganism and to respond appropriately to media interest, engaging in both proactive and reactive.

You will develop and oversee press strategies, prepare statements and press releases, brief spokespersons, and assist the organisation in sensitive communications where required. As this is a council-level role within the Pagan Federation you will be expected to provide regular reports to the Communications Officer and the Council of the Pagan Federation.

This is a voluntary role, and volunteers are expected to work remotely. We have volunteers working across England and Wales. Some travel may be necessary, reasonable expenses will be covered in line with our expenses policy.

Qualifications

• At least two years experience in the field of Communications, Journalism, Public Relations, or similar. (Essential)
• Excellent attention to detail and ability to ensure accuracy in media engagement. (Essential)
• Strong organizational and communication skills to effectively assist in strategic communications planning and discussions. (Essential)
• Commitment to supporting the mission, values, and inclusiveness of the Pagan Federation. (Essential)
• Prior experience in volunteer or nonprofit organisations. (Desirable)
• Membership of a professional organisation in Media, PR, or Communications (desirable)

General Requirements

• Must be aligned with the PF's mission, be willing to conform to our Code of Conduct, and unreservedly support the charitable objectives of the PF.
• Knowledge of the Pagan Community

Job Description

We are looking for a Volunteer Email Marketing & Retention Manager to help manage email communications that keep our supporters, volunteers and donors informed and engaged.

You will help design and manage email campaigns and supporter journeys that build trust and encourage people to stay connected with our work. This role involves working with the Digital Marketing Director and Digital Marketing teams to send updates, campaign messages and fundraising emails.

The role focuses on building structured email communication, maintaining supporter relationships and monitoring engagement.

Key Responsibilities

• Create and manage email campaigns for supporters, volunteers and donors
• Develop simple email journeys such as welcome emails, updates and campaign messages
• Segment audiences to send relevant and respectful communications
• Support fundraising, campaigns and community engagement through email
• Monitor performance such as open rates, clicks and engagement
• Maintain mailing lists and ensure data protection and GDPR compliance
• Work with content writers and campaign teams to align messaging
• Help build simple systems for long-term supporter communication

What We’re Looking For

• Experience or interest in email marketing or digital communications
• Familiarity with tools such as Mailchimp, MailerLite or similar email platforms
• Understanding of basic email metrics such as open rates and click rates
• Ability to organise communication journeys and supporter lists
• Comfort collaborating with a remote volunteer team
• Interest in social impact, community engagement or nonprofit work
• Experience in nonprofit communications or supporter engagement is helpful but not required

What You’ll Gain

• Experience managing email campaigns for a social impact organisation
• Opportunity to help build communication systems from the ground up
• Hands-on experience working with digital marketing and campaign teams
• Priority consideration for future paid roles when funding becomes available