Charity operations officer jobs

We are looking for an experienced National Operations Manager, to manage the StreetDoctors operational delivery, quality standards and to support the organisation's strategic development to become a high performing organisation.

We are an award-winning national charity which trains over 17,000 young people affected by street violence each year in emergency first-aid through a team of 250 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing the skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.

As the StreetDoctors lead for operational delivery, the role will manage and develop the organisation's delivery capacity and implement new innovative national projects. The role will ensure the organisation's performance is managed, achieves the targets and is fit for the future. The key areas of focus include:

• Delivery & Quality Standards: To ensure the quantity and quality of training sessions and projects are nationally consistent, meet the required targets and new opportunities are maximised.

• Relationship Management: To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations. 

• Volunteer & Staff Management: To support the development and management of an engaged high performing staff & volunteer delivery team and ensure the volunteering journey is effective and provides the best volunteering experience possible.

At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We would therefore encourage applications from candidates from diverse backgrounds.

The Highlands and Islands Students’ Association (HISA) is the democratic voice for student across the University of the Highlands and Islands (UHI), representing learners at every level of study—from further education and apprenticeships through to undergraduate and postgraduate programmes. Our representation spans the full breadth of the UHI partnership, working closely with ten Academic Partners to ensure students are supported, included, and empowered wherever
and however they study.

The role of the Chief Executive Officer is to provide strategic support to the student officers within our student-led organisation, and to provide support and leadership to the senior leadership team and our Board of Trustees.

The post-holder is required to provide an interface between the Trustee Board and the leadership team, and between other key decision-making bodies within the Students’ Association, converting policy and strategy into action.

Our CEO will be a source of continuity within the Students’ Association, providing vision and expertise to drive the Association forward towards organisational goals whilst ensuring that the Association is structured to facilitate Student Officers’ work towards organisational objectives.
As a key contact and partner with UHI stakeholders, the CEO is required to work towards aligning the Students’ Associations' progression into the UHI’s strategy. The CEO should also ensure that all aspects of organisational risk are identified, monitored and managed.

Primary Responsibilities

1. Strategic Leadership
2. Senior Leadership Team (SLT) Management
3. Operational Management 
4. Student Leadership and Governance
 

Please download the Recruitment Pack to see the full Job Description & Person Specification

In the UK, there are more than 1.3 million disabled children and nearly four million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future.

Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment. Variety is also involved with a number of capital projects which transform the facilities of hospitals and SEN schools. In addition, each year tens of thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help. Help that makes a real and immediate difference.

We’re not content to rest on our laurels – we have recently completed a leadership transition that will provide the strategic and operational foundation for the charity to be more effective than ever. We plan to double our income in the next three years and grow our support for children and young people across the UK.

Role Summary

The Finance Officer will support the Finance and Operations team and regional teams with key areas of responsibility around financial administration and general office and governance administration tasks.

Role and responsibilities

Key responsibilities include:

Financial Administration - (95% of role):

Supporting the Finance team with

o Day-to-day financial administration

o Bookkeeping on Xero, raising invoices, chasing debtors, dealing with supplier statements

o Ensuring correct VAT categorisations.

o Tracking expenditure on Xero in accordance with funder requirements

o Processing monthly expenses and petty cash claims

o Responsible for preparation of the weekly payment run (approval max and Xero)

o Day-to-day financial administration

o Banking of cheques

o Managing control accounts for CAF, Charities trust, and Justgiving

o Managing shopify, worldpay, stripe, paypal and other payment processing platforms

o Organising card machines for events

Administration: (5% of role)

Some tasks listed below are less frequent and ad-hoc.

o Opening post and electronic filing

o Weekly franking of post, topping up funds when required and taking post to nearby post office

o Supporting the Director of Finance and Operations with preparation of board and audit committee papers and materials, minutes and actions

o Supporting the finance and operations team with writing and editing documents and presentations and arranging online and in-person meetings as required.

o Overseeing the general email address forwarding queries to relevant team members

Other

o Undertake any other duties that may from time to time be required.

Person specification

Essential

- AAT accounting qualification or equivalent

- Experience within the charity sector

- Experience with Xero accounting software

Other essential:

- IT skills- Knowledge of MS office

- Understanding of VAT

- Experience of donations platforms, stripe, shopify

- An understanding of fund accounting, restrictions and unrestricted funds

- Enthusiastic and creative self-starter.

- Ability to multi-task

Desirable

- Experience of CRMs - Sales force

- Understanding of disability, diversity and equality issues.

Further Information

· Limited travel around the UK may be required. 

· Variety, the Children’s Charity, is committed to safeguarding and promoting the welfare of children and vulnerable adults.

· Proof of eligibility to work in the UK is required.

·9-5pm 3 days per week (Monday, Tuesday and Wednesday, 2 days will be in the office, 1 day work from home).

Equality, Diversity and Inclusion

Inclusion is one of our key values. It is our ambition to recruit great people from diverse communities. We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.

You will be working with a supportive and knowledgeable team who are regularly in our vibrant office in the heart of Camden, London.

This role will require a DBS check.

Benefits 

· Enhanced Pension (7% contribution from Variety with 2% employee contribution).

· 25 days annual leave plus bank holidays. In addition, after one year's continuous service, an extra 2 days annual holiday for every complete year of service will be added, up to a maximum of five days' extra holiday. (pro rata will apply for part-time)

· 3 additional days between Christmas and new years given as discretionary leave

· Membership to a health and well-being cash plan scheme

·  Life Assurance scheme offering 4 x salary

· Company Sick Pay

How to apply

If you would like to apply, then please submit the following:

1. CV (up-to-date)

2. Cover letter (max 1 page) on why you are interested and how you meet the essential and desirable skills and experience.

Please also advise if you may require any reasonable adjustments for the interview process.

Applications should reach us by 5pm on Monday 27th October 2025, with interviews to be held w/c 3rd November 2025.

We are looking for a candidate ideally to start by December 2025.

We are looking for someone to provide strategic leadership of the operations function within Upbeat Communities.

Are you an experienced leader passionate about delivering social impact? Carers' Hub plays a vital role in Lambeth, ensuring that the borough's many unpaid carers get the crucial support they need.

Join our dynamic and dedicated Leadership Team as our Operations Manager for a 12-month maternity cover period. This pivotal role supports the Chief Executive Officer and acts as the engine room for the entire organisation, directly enabling us to meet the increasing needs of our carers.

Working closely with our Young Carers and Adult Carers Team Leaders, you will ensure the seamless and effective operation of our internal systems, processes, and people. This is a fast-paced and profoundly rewarding role with two core focuses:

1. Strategic Leadership & Compliance

• Supporting the CEO in the strategic leadership and management of Carers' Hub.

• Ensuring full legal and regulatory compliance across the charity.

• Developing and monitoring performance metrics to track and enhance service delivery.

• Playing a central role in the development of our services and support for unpaid carers.

2. Operational & People Management

• Overseeing the smooth running of all internal systems and office management functions.

• Implementing and maintaining robust, effective processes for a small but dynamic team.

• Developing and managing our staff, fostering a supportive and high-performing culture.

We are seeking an experienced individual with a demonstrable track record in:

• Operations and Office Management: Establishing and maintaining high-level operational efficiency.

• People Management: Proven ability to lead, mentor, and develop a dedicated team.

• Compliance and Governance: Experience ensuring organisations meet all legal and regulatory standards.

About Carers’ Hub: Our Mission

Our work is rooted in limiting the challenges—financial, educational, and emotional—that carers face. We achieve this through four essential workstreams:

• Raising awareness of carers.

• Influencing local policy through community engagement.

• Improving carer wellbeing.

• Connecting carers to each other, to support, and to training opportunities.

If you are looking for a role that offers significant responsibility, tangible impact, and a supportive team environment, we would love to hear from you.

We warmly welcome requests for informal chats to discuss the organisation and the role in more detail.

• For full details, including how to get in touch and apply, please see the Application Pack.

• Closing date: 9am Monday 27 October 2025

• Interview date: Tuesday 4 November 2025

Benefits Include:

• 25 days holiday plus Bank Holidays
• Birthday Leave
• Employee Assistance Programme – 24hr phone line for free confidential support
• Hybrid working (2 days working from home and 3 days in the office)

Imagine This is the only UK charity solely dedicated to supporting the mental wellbeing of seriously ill children and their families. Founded in 2014 by actors Sarah Parish MBE and Jim Murray MBE in memory of their first daughter Ella-Jayne, the charity has rebranded from The Murray Parish Trust to Imagine This in 2025. The charity is now leading a national movement to address a hidden mental health crisis in seriously ill children.

There are one million children in the UK facing life-limiting, life-threatening, and serious chronic conditions. These children are at much higher risk of long-term mental health difficulties that can become more complex and difficult to treat, on top of living with often complex medical needs. Imagine This provides imaginative, innovative and empowering projects to help them navigate their journey with connection, resilience and hope. Our vision is to reach every seriously ill child, and their families, across the UK by 2035, delivering diverse and impactful projects in hospitals, hospices and community settings.

This role will be responsible for an effective and compliant operations function (finance, HR, programmes/projects, governance). You will help the charity to scale its operations sustainably and ensure the charity complies with its legal and governance responsibilities. We are looking for a proactive individual who has an eye for detail in data and administration. You will be ambitious and entrepreneurial, with real vision and a passion for the cause. You will be resilient and collaborative, someone who is highly organised with the ability to juggle a diverse and high workload.

KEY RESPONSIBILITIES

Finance and HR

• Liaise with outsourced bookkeepers (also payroll providers) to ensure timely/accurate information flow.
• Oversee income and expenditure budgets and performance, processing of donations and scheduled payments, and ensuring accurate and consistent coding.
• Work with accountants to support year-end accounts and coordinate annual report production.
• Produce and circulate monthly management accounts and other reports for the Board.
• Support Trustees with designated responsibilities e.g. finance, risk, governance.
• Oversee recruitment, onboarding and HR record-keeping (including freelancers).
• Maintain accurate, compliant data in our CRM (Donorfy), including prompt input of donations.

Charitable projects

• Support the planning and coordination of secured charitable projects, liaising with project partners, monitoring delivery milestones, payment schedule and working with the wider team to maximise success.
• Compiling project monitoring/evaluation data from project partners to support excellent impact reporting.

Governance and operations

Together with the volunteer Charity Secretary:

• Coordination of Board meetings and AGMs, agendas, papers and minutes.
• Maintain central registers (trustee attendance/terms, governance documents, policies, risk, safeguarding training etc).
• Fulfil statutory and regulatory responsibilities, including filing of annual accounts.
• Advise trustees on governance best practice, in line with Charity Commission guidance.
• Management of policies, procedures and operational systems (including the CRM) that strengthen internal controls and identify opportunities to improve cost efficiency.
• Prepare Quarterly reports for the Board, and upon request.
• Ensure compliance with relevant legislation and the Fundraising Code of Practice, including delivering the responsibility of data protection lead.
• Maintain relationships with volunteer Independent Advisors and commissioned service providers e.g. finance, HR and legal to ensure compliance/best practice.

Volunteer officer – North Middlesex Hospital

Salary £30,000 - £33,000 per annum - subject to skills and experience 

Hours of work 37.5 hours a week over five days

Base North Middlesex University Hospital, Sterling Way, London N18 1QX, UK.

Upon successful completion of probation, employees would be in a hybrid role, with four days in the office and one day remote.

The role

The volunteer officer will report to the volunteer manager.

The purpose of this role is to deliver the coordination of the operations of the charity’s volunteers ensuring that they have the best experience possible.

The objectives of the post are:

· To support the day-to-day smooth running of the service

· To be the first point of contact for the service and provide excellent customer service to ‘walk-in’ and face-to-face enquiries

· To deliver new projects to assist in the delivery of the service

· Support the launch and growth of the service, working closely with the volunteer manager to ensure sustainability.

· Work independently as the sole charity representative on-site, ensuring effective coordination while adhering to lone working policies.

The team

Volunteer team

• The volunteer team is responsible for managing and coordinating volunteering roles across the 4 main hospital sites and satellite sites for the Royal Free London Trust.
• The volunteer team work closely with Trust staff to ensure patients have the best possible experience whilst they are in the hospital, they also support the volunteers with anything they may need to carry out their roles and make a significant contribution to the operational and strategic aims of the charity and trust.

Organisation

The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.

Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.

Person Specification

Qualifications

• CSE/GCSE in maths and English or equivalent.

Experience - essential

• Demonstrated experience in coordinating activities or projects involving multiple stakeholders
• Strong interpersonal skills to work collaboratively across diverse teams
• Experience of databases (CRM) for the management and monitoring of volunteers/service delivery
• Intermediate level of MS Office (outlook, word, excel and PowerPoint) and use of cloud-based systems

The recruitment process

To apply for this post, send your:

• CV (please include your last employer and dates of employment)
• Cover letter addressing how you meet the criteria set out in the job description and person specification,

Please note, that applications submitted without a cover letter may not be considered for this role.

Closing date for application: Monday 27 October 2025, 12 noon.

Interview date: Monday 10 November 2025

Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.

• You must be eligible to work in the UK

We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. 

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.

Young Lives Consortium are recruiting a Business Operations Manager

Location: Based at Lightwaves Leisure Centre, Wakefield WF1 3LJ

Hours: 30 hours per week, Monday to Friday, core hours of the day are open to negotiation.

Contract: Permanent

Salary: Pay Band D £30,976 - £34,055 pa Commencing pro-rata salary will be £25,116 to £27,612 pa.

Application deadline: 20th October 2025

Are you eager to participate in supporting Voluntary, Community Sector organisations in Wakefield District promoting positive outcomes for children, young people, and families in Wakefield District?

Young Lives Consortium seeks a Business Operations Manager to spearhead the back-office functions and provide essential support to the Chief Executive Officer. As a key member of the Management Team, you will play a crucial role in enhancing business processes, maximising efficiency to support Young Lives Consortium’s development.

In this rewarding position, you will be tasked with managing the business’s day-to-day operations, overseeing financial management, and ensuring operational excellence across all support functions.

If you are a results-orientated professional with a passion for making a difference and possess strong organisational, communication, team, and leadership skills, this role could be a perfect fit for you.

With a focus on fostering a positive work environment and promoting growth and development the Young Lives Consortium provides an exciting opportunity for individuals committed to promoting Voluntary Community Sector organisations supporting children, young people, and families

Director of Finance and Operations
The Akshaya Patra Foundation UK
Salary: £60,000-£70,000 per annum
Remote (UK-based) with expensed travel to London
Full-time, permanent

Akshaya Patra is one of the world’s largest school meals charities – nourishing 2.35 million children in India every day and now expanding our impact across the UK.

Our UK after-school programme, Empower Hour, provides hot, nutritious meals and targeted tuition to children growing up in poverty – extending the school day by 60 minutes to give them the fuel, support and enrichment they need to thrive.

What began in one school in 2024 is already serving ten, and – alongside driving continued expansion in India – we are now ready to scale our delivery to reach thousands more children across the UK’s most disadvantaged communities.

To help lead this exciting phase of growth, we are seeking a Director of Finance and Operations – a senior leader who combines strong financial stewardship with operational leadership and is motivated by purpose as much as performance.

You will sit on the Senior Leadership Team, reporting to the CEO, and oversee two core portfolios:

• Programmes – overseeing Watford kitchen operations, Empower Hour delivery and holiday hunger initiatives.
• Finance and Resources – leading financial planning and reporting, systems, compliance, HR development and organisational infrastructure.

This role will suit someone who enjoys both strategic thinking and practical implementation – someone who finds energy in building strong foundations and helping a values-led organisation grow well.

You may have built your career in charity, education, food provision, public services, the private sector or elsewhere – but you will bring:

• Senior-level experience across finance, operations or programme delivery.
• Strong financial acumen and understanding of charity governance and compliance.
• A collaborative leadership style – supporting, challenging and uplifting those you lead.
• Deep alignment with our mission to fight child hunger and educational inequality.

What we offer:

• Flexible and remote working.
• 34 days’ leave (25 days annual leave + Diwali + English bank holidays).
• Employer pension contribution.
• Investment in professional and vocational development.
• A meaningful leadership role in a growing global movement – empowering children in both the UK and India.

How to apply:

• Download the full job description and application details here or on our website.
• Please send your CV and a cover letter to the email address in the applicant pack outlining both your suitability for the role and what attracts you to Akshaya Patra and our mission.
• Closing date: Monday 3 November 2025.

If you believe no child should be held back by hunger – and you have the leadership skills and desire to help grow an organisation that makes that possible – we would love to hear from you.

POST

Finance and Operations Manager

RESPONSIBLE FOR

Overseeing Operations at every level of the organisation, with line management responsibility for some of the team, Project and Workstream Coordinators (approximately 5 direct reports) plus some external consultants and contractors.

SALARY & HOURS OF WORK

Part Time – 4 days a week (30 hours)

Salary: Gross £40,000 pro rata £32,000

Term - Permanent 

Annual Leave Entitlement - 31 days including public and bank holidays Pro Rata

Pension: Workplace pension contributions of 5% per month will be paid by NUM

LOCATION OF THE POST HOLDER 

The post holder will be predominantly remote working but will be required to attend the head office and drop-in in Manchester, drop-in spaces in Glasgow and London, and support staff members nationally. The post involves some travel throughout the UK and some work outside of office hours.  All equipment required for remote working will be provided and costs for travel will be covered.

ROLE SUMMARY

We are looking for a Finance and Operations Manager to support the CEO in the day-to-day running of our charity. The NUM CEO develops the overall vision of the organisation, while the Operations Manager is responsible to carry out the vision. 

To be successful in this role, you should have experience as a manager in a position of public trust, have excellent financial, organisational, and communications skills, as well as being a problem-solver with work experience in high-pressure work environments. The Finance and Operations Manager must be versatile in their understanding of the larger vision and as well as the fine details and tactics needed to achieve NUM's goals.

The successful candidate will work in an agile manner to ensure the charity continues to be proactive and innovative, while also being responsive to the changing landscape within the sector and the international sex worker rights and safety movement. As part of supporting the operations of NUM, the successful candidate will provide resources, information and support to NUM Managers and Coordinators across diverse projects, workstreams and teams, to achieve aspects of the organisation’s mandate of 'ending all forms of violence against sex workers' and eliminating the conditions that lead to poverty and survival sex work.

QUALIFICATIONS AND EXPERIENCE 

• At least 3 years' work experience as a Manager, Project or Programme Manager or similar role that requires oversight of a whole system, business, operation or organisation Experience leading remote or hybrid teams is desired. This includes time management skills, with the ability to prioritise tasks, lead team meetings and support members to manage resources, timelines and project budgets, etc. 

• At least two years’ experience in grant writing and fund development, as well as in financial management, with a demonstrated ability to co-develop budgets, cashflow forecasts and financial reporting as well as oversee banking activities and work with accountants and Trustees to ensure NUM’s financial health.

• Knowledge of the charity sector, the day-to-day running of a charity, business or similar organisation, and familiarity with the work of National Ugly Mugs and other sex worker-serving and sex worker-led organisations.

• Excellent leadership and delegation skills and experience. 

• Ability to support and execute on elements of NUM's policies and strategic plan. 

• Experience and training in Safeguarding and the ability to integrate appropriate safeguarding into all aspects of NUM services.

• Exemplary critical thinking and problem-solving skills and experience.

• Excellent IT skills and familiarity with CRM systems, applications and digital platforms and services, particularly Google Workplace, QuickBooks, the Microsoft Office Suite, as well as Slack, Trello, and other project management programs and tools.

• Experience in Human Resource Management and monitoring performance across diverse teams. 

• Exceptional verbal and written communications skills, with the ability to engage in knowledge translation within NUM and with external partners, funders and other stakeholders. 

• A demonstrated ability to be discrete and confidential as part of working on sensitive issues within a diverse staff team, and to be tactful and strategic in challenging social and political climates.

Rosa is on the lookout for someone dynamic, organised, and dedicated to step into this key role within our small and committed team.

We’re looking for someone who is confident managing day-to-day finances and admin with the skills and curiosity to support our systems. This is a home-based, varied and hands-on role, ideal for someone who loves making things run smoothly behind the scenes and takes pride in getting the details right.

If you are motivated, eager to learn, and excited about helping a mission-driven organisation stay organised and efficient—we would love to hear from you.

Responsibilities

This role is a broad role, covering finance administration, systems administration as well as supporting in a wide variety of tasks across the organisation’s work.

Key tasks

Finance

• Manage day to day finances using Xero, ensuring payments are made as scheduled
• Perform all day-to-day bookkeeping duties using Xero and Excel
• Maintain all necessary accounting records including invoices, expenses, payments and transactions
• Ensure payments are made as scheduled and processed through the bank
• Review and maintain supplier records, (including subscriptions, memberships, insurance etc.) 
• Maintain accurate financial information regarding donations and grants, including sources of donations and Gift Aid
• Assist with Annual Reports and Accounts process and with annual audit process

Systems administration

• Act as main point of contact for our IT support provider and main systems administrator on our databases (Beacon) and project management tool – no prior experience of these systems is required but you must have a willingness to learn.
• Act as GDPR officer, ensuring data retention and GDPR compliance across the organisation.
• Maintain and update records and processes on project management software.
• Maintain an effective filing and data management system for the organisation across Microsoft SharePoint
• Induct and train staff on new systems and processes.

HR support

• Coordinate the recruitment and induction of staff and contractors.
• Maintain Rosa’s staff handbook, ensuring agreed changes are implemented.
• Lead on Health and Safety compliance across the organisation
• Assist in the policy development and policy review schedule.

Governance support

• Service quarterly Board of Trustee meetings, including collating and formatting of papers
• Maintain accurate Trustee records
• Manage information relating to the Charity, including legal documentation required by external bodies

Grant Administration support

• Process funding awards, including processing payments
• Updating and reconciling grants database with financial management system and 360 giving data
• Undertake regular database cleaning ensuring data is stored correctly.

Philanthropy and Partnerships support

• Assist in the organisation of events
• Support in the transition to a new fundraising database
• Support the recording and reconciliation of donations on the fundraising database, ensuring records are maintained and up to date

How to apply

To apply please download the Job Pack below and follow the instructions to apply via our on-line application form.

Please note, for the link to the application to work, you will need to download the pack.

This is a brand new influential role designed to support our CEO in building our organisational fitness for the future through its infrastructure, including health & safety, people management, data and technology, and the running of our building at Chaucer Street.

It is a wonderful opportunity to lead the creation of sustainable mechanisms to improve ways of working in the challenging and evolving charity services sector. It is a role that will directly enable our front-line teams to spend more time with and create improved outcomes with the women we are here to support.

About us

Nottingham Women’s Centre is a women’s community and services space dedicated to helping women to overcome barriers, have their voices heard and seek solutions that create a better future for themselves. We do this by offering a network of services that include counselling, advice and guidance, courses, health and well-being activities, volunteering, focussed campaigning and activism.

General Description

We are looking for an experienced Operational Lead to join our senior leadership team at an exciting point of change and development for the organisation.  This is a brand new  influential role designed to support our CEO in building our organisational fitness for the future through its infrastructure, including health & safety, people management, data and technology and the running of our building at Chaucer Street.  It is a wonderful opportunity to lead on the creation of sustainable mechanisms to improve ways of working in the challenging and evolving charity services sector.  It is a role that will directly enable our front line teams spend more time with and create improved outcomes with the women we are here to support.

Key Responsibilities 

Operational Leadership inc

• Oversee day-to-day operations across the organisation.

• Develop and implement operational policies, planning and procedures.

• Support continuous learning and improvement in organisational effectiveness

Governance, Compliance & Risk inc

• Ensure compliance with all legal, regulatory, and contractual obligations

• Maintain and monitor the risk management register and oversight of all organisational policies

• Support the SLT, Board and CEO with governance processes and reporting (internally & funder) 

IT, Systems & Infrastructure inc

• Oversee the charity’s IT systems, databases, and technology infrastructure.

• Lead on digital transformation and ensure tools and systems support effective service delivery

• Maintain information security standards and appropriate accreditations

Finance & Resource Management inc

• Collaborate with the Head of Finance to ensure robust financial planning, budgeting, and reporting for operations

• Monitor organisational performance against key budgets and metrics.

• Work with teams to ensure and increase value for money across contracts and expenses 

• Support funding bids primarily where linked to core and operational costs

HR and People Management inc

• Support the People Officer in the development of People strategy and implementation (recruitment, performance, wellbeing, learning & development).

• Champion a positive, feminist and inclusive workplace culture.

• Ensure compliance with employment law and best practice in HR. 

Service leadership inc

• The role currently includes management of the reception and admin team who support women as they come into the building and utilise the welcome space for activities as well as support the logistical running of the building

Facilities & Health and Safety inc

• Manage the charity’s facilities (offices, community spaces, etc.) and ensure safe working environments.

• Oversee health and safety compliance and business continuity planning. 

Leadership and Strategic Input

Contribute to organisational strategy and business planning.

• Work closely with other members of the senior leadership team to ensure alignment across contracts, teams and activity offers

• Build and maintain working partnerships with external organisations 

• Support and develop your team ensuring they are competent and empowered to undertake their roles and support you and the organisation deliver quality services   

• Ensure that all work is carried out in accordance with relevant legislation and Nottingham Women’s Centre policies and procedures, including the Centre’s Equal Opportunities policy and Health and Safety Policy. 

• Deputise for the CEO as required. 

The nature of the role and organisation will require you to be flexible and you may be asked carry out any other duties commensurate with this post

Notes

• As part of our anti-racism work we aim for 50% of shortlisted candidates to be from an ethnic minority. This positive action is being taken to further diversify our team. All shortlisted candidates must meet the essential minimum criteria which are marked with a * on the person specification.

• We offer a generous amount of leave, opportunities for flexible and or hybrid working, workplace pension, personal development and a supportive working environment that includes access to an employee assistance programme.

• This post is subject to completion of a three-month probationary period.

• An enhanced DBS clearance is required for this role. 

Operations Assistant (Full Time – Office Based)  

Job Purpose:
The Operations Assistant provides support to the HR and Operations Manager by taking day to day responsibility, under guidance, for various facilities, safety and administrative processes, including HR administration, as well as responsiblity for locking/unlocking of meeting rooms, routine health and safety tasks and other matters that contribute to making the office a pleasant and functional environment in which to work. 

The duties will also include giving regular support to the Fulfilment Manager and under their guidance, process orders and support with despatch and deliveries, in addition to providing holiday cover, when the Fulfilment Manager is away.

Many aspects of this role require Manual Handling.

The ideal candidate will have a positive ‘can do’ attitude, a personable manner, and will embrace the desire to make a measurable difference.

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK. 

Reports to:  HR and Operations Manager 

Direct Reports: No direct reports 

Location:  Head Office, Milton Keynes (This is not a Hybrid role, and will require attendance at the office Monday through Friday – 9-5pm or 8.30 - 4.30pm) 

Requisite Skills and Experience: 

Essential: 

• Excellent administration skills, detail orientated and systematic with the ability to prioritise competing demands

• Excellent communications skills, both written and verbal with the ability to adapt communication styles to the situation and audience 

• Strong interpersonal skills, ability to work within a close-knit team and have an adaptable and can-do attitude to work 

• Experience of handling and managing confidential data 

• Ability to handle difficult and sensitive issues, and to interact with empathy, compassion, tact, diplomacy and patience 

• IT skills including detailed knowledge of using Microsoft Word and Microsoft Outlook

• Effective organisational, planning and prioritisation skills 

• To be able to assist with manual activities of a physical nature 

• Able to work independently and as part of a team 

Desirable: 

• Experience of working in the charity sector 

• Experience of HR administration 

• Experience of using HR database, such as PeopleHR 

• Experience of PeopleHR, report running 

• Knowledge of Shopify

• Experience with working with databses and phone interactions

• Manual Handling experience 

• Health and Safety knowledge 

• Experience of Facilities and the management of maintenance requests 

Main duties:  

• Update internal HR databases, such as PeopleHR and employee files 

• Managing the WorkforUs mailbox 

• Recording and running reports from the database on sickness, leave, maternity etc 

• Assist in the preparation of HR standard template documents 

• Administering the onboarding and offboarding requirements for the organisation 

• To maintain the ATS when recruitment is live, and to support with the day-to-day recruitment activity, including but not limited to liaising with candidates, setting up interviews and preparing interview packs 

• Assisting with managing and maintaining database information for employee benefit schemes 

• Maintain and Update employee notice boards for HR and H&S 

• Opening, logging and distributing inbound post 

• Support with answering phone calls into the Office and responding to general enquiries 

• Recording and reporting on Environmental data 

• Assist with co-ordinating maintenance activities for the Office space 

• Support with H&S administration, such as Risk Assessments and Accident Reporting 

• To complete basic H&S checks including walk arounds, first aid kit maintenance 

• Support with Training requirements, booking of courses and the maintenance of a skills matrix 

• Monitor and maintain stationery requirements and office supplies such as milk, water 

• To assist with the setting up and presentation of the Meeting Rooms, to keep them well presented and to ensure that they are unlocked and locked each day. 

• To support the Fulfilment Manager on a regular basis with processing orders and deliveries 

• To cover in the absence of the Fulfilment Manager, the processing of orders and deliveries

• Participate with and support the HR & Operations Manager in HR projects on an adhoc basis 

• Ensure that relevant charity and other legislation is complied with

• To comply with Brain Tumour Research’s internal policies and procedures 

• To undertake any other reasonable duties as required by the HR and Operations Manager and Director of Finance and Ops 

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

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We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

Closing Date: 07th November 2025

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We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

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Are you a strategic leader with vision and a passion for children’s wellbeing?
Do you work well in a collaborative environment where leadership is shared and purpose-led?

AT The Bus is seeking a dynamic Co-CEO (Business & Strategy) to lead alongside our inspirational Founder and Co-CEO, Juli Beattie OBE. Together, you’ll guide the charity through its next phase of growth, ensuring more children and young people access our transformational, school-based art as therapy programmes. You will be jointly accountable for the charity’s impact, financial health, partnerships, fundraising, operations, and governance.