Charity operations officer jobs

We are now seeking a strong project manager with great people skills and an eye for detail to join as our Head of Operations. Join The Fore, the UK’s only venture philanthropy fund dedicated to backing the best small charities, and play a key role in achieving our goal of getting the most innovative solutions from grassroots to nationwide impact.

Reporting into the Director of Operations, you will lead the delivery of The Fore’s grant rounds, which are the core engine of our impact. You’ll  oversee our Programme Team and pool of Strategic Applicant Consultants (SACs) and will make sure the strongest proposals reach our  funding panels. The role is a key part in achieving our goal of getting the most innovative solutions from grassroots to nationwide impact.

You’ll drive our workshops and peer learning programme, enabling small charities to develop the skills and networks to take their solutions to  the next level. You will also take forward newer strategic initiatives, including our scale-up funding rounds and the launch of high-profile charity showcases that connect our most impactful organisations with government, funders and policy influencers.

Alongside this, you’ll own our impact and learning work, ensuring we capture and communicate the difference our work makes. You’ll work  closely with senior colleagues and be supported by the small but mighty Programme Team (a Programme Officer and Programme Assistant)  who you will also be line managing.

Key responsibilities

• Grant-making: Lead the end-to-end delivery of our core funding and scale-up programmes, from shaping programme design to ensuring the strongest applications reach our funding panels. You’ll keep the process running smoothly, support and steer our SACs, and maintain a  strong focus on quality and impact. This includes oversight of our Salesforce grants system, working with specialised contractors to ensure it  supports effective delivery.
• Strategic Applicant Consultants (SACs): Lead the recruitment, training, support and retention of our SAC pool, making sure they’re equipped,  motivated and connected. You’ll foster a strong sense of community and shared purpose across this talented group.
• Impact and monitoring: Lead The Fore’s impact and monitoring work, including producing our annual impact report and sector insights, and  commissioning external contractors for deeper analysis when needed. You’ll also ensure our portfolio is on track to deliver its plans, and support  organisations to adapt and thrive when challenges arise.
• Charity showcases: Spearhead our new high-profile showcase events, connecting outstanding small charities with policymakers, funders and  influencers.
• Peer learning and workshops: Maintain strategic oversight of our learning events for our portfolio, including peer-to-peer sessions and  workshops designed to build the skills and knowledge small charities need to maximise their impact.
• Funder engagement: Collaborate with the Partnerships Team to align programmes with funder interests and help build strong, enduring relationships.
• External representation: Represent The Fore by speaking at events, building relationships, and engaging with funders, networks, and sector  partners.
• Line management of Programme Team members – currently consists of the Programme Officer and Programme Assistant.

This is a broad and evolving role with plenty of scope to shape new initiatives and strengthen existing systems as the organisation grows.

Candidate profile
Skills and experience:

• 7+ years of professional experience in the business, public or third sector
• Strong project or programme management track record, with the ability to juggle multiple workstreams and deadlines
• Experience managing volunteers and/or direct reports
• Skilled at engaging a wide range of stakeholders and adapting communication style as needed
• Experience working in or with small charities or social enterprises is a bonus, but not essential. We’re looking for transferable skills and a clear  commitment to social impact

Attributes and mindset:

• Meticulously organised and confident managing complex logistics and timelines
• Excellent attention to detail, especially when coordinating multiple inputs and deliverables
• A clear, persuasive communicator and motivated people manager, able to bring others with you, maintain momentum, and foster collaboration
• Solutions-focused, curious, and energised by learning and problem-solving
• Comfortable in a small, fast-moving team and excited by the chance to take real ownership

Location: Vox Studios, 1–45 Durham Street, London, SE11 5JH (hybrid working, working from home on Wednesdays and Fridays)
Contract and salary: £50,000 (if full time). We’re ideally looking for someone able to work full time but would consider 3.5 days+ per week for  the right candidate. However, the role does require you to be in our London office three days a week.
Start: As soon as possible from August 2025

Deadline for applications: Monday 14 July, 9am.

Reports to: Finance Manager
Directorate: Operations
Salary: £33,457 per annum
Location: London – EC4Y 8EE (hybrid working) 
Contract: Permanent, full-time (31.5 hours over 5 days)

Job Purpose

The finance team is a core part of our Operations Directorate, and although we’re a small team we have a huge impact on the effectiveness of our organisation. The team provides support and guidance to all staff members on how to process invoices, expenses, and generally manage their budgets effectively. The main purpose of the Finance Officer role is to provide key support to the finance team with our finance processes, supporting staff members across the organisation, helping with any queries on a day-to-day basis, as well as supporting our members and suppliers with queries. The Finance Officer ensures all financial transactions are processed in accordance with BSR’s procedures and processes and in line with data protection regulations. 

You don’t need to have worked in the charity sector previously. Continual professional development is vital for us as a team, and so we’re happy to support you if you’re interested in completing a professional finance qualification.

Main Responsibilities

Purchase Ledger 

• Receive all supplier invoices (including member expenses), checking correct finance codes with relevant nominal, department, project, VAT and fund codes are on all invoices, and that the necessary authorisation is present 
• Scan and file all finance related documents (e.g. bank statements)  
• Set up fortnightly supplier payment runs for review by the Finance Manager 

 Sales Ledger 

• Work with budget holders and project leads to produce sales invoices  
• Liaise with budget holders to ensure correct coding of all invoices (nominal, department, project, VAT, and fund codes) 
• Credit Control – dealing with customer queries and chasing for payments fortnightly 

Other Finance Responsibilities 

• Manage monthly credit card process including posting in Dext and reconciliation in Xero  
• Assist the Finance Manager with preparing for year end and audit fieldwork 
• Reconcile purchase ledger payments with the bank transactions 
• Run new starter finance inductions for budget holders and set up new staff on finance systems 
• Maintain process documents for all finance systems 
• Suggest and support relevant finance system and process improvements where identified 
• Be the first point of contact for finance systems and internal system integrations 

Payroll 

• Ensure new starters are processed by HR 
• Process leavers  
• Exported payroll reports and ensuring that they are filed in the correct place 
• Run the monthly payroll with Finance Manager 
• Submission of EPS and FPS to HMRC 

Committee Management 

•  Minute-taking for Finance & Risk Committee meetings 
• Administrative support relating to committee management  

Please note: Interviews are scheduled to take place Thursday 7 August

Person Specification

1.  Desire to build a career in finance  
2.  Experience of computerised accounting financial systems and CRM 
3.  Good organisation and time management skills  
4.  Commitment to professional and personal development 
5.  Excellent attention to detail 
6.  Ability to explain finance processes to colleagues effectively  
7.  Willingness to gain an in-depth understanding of what we do at BSR, to enable all colleagues to do their best work

Location: Working remotely from home across the four nations of the UK, occasionally co-working spaces, with occasional travel.

Start date: As soon as possible (Autumn 2025)

Salary: £69,080 (F/T pro-rated for 0.6FTE to £41,808) 

Benefits: 30 days Annual holiday (18 days pro rata). Pension Scheme. Flexible working arrangements. Access to co-working budget

Hours of work: Part Time at 0.6 FTE worked flexibly around business needs at 21 hours per week

Contract type: Permanent contract

Do you want to play a vital role in supporting a charity who are reshaping the systems that support children and young people across the UK? Are you a values led finance and operations leader who thrives on both strategic thinking and hands-on problem solving? Can you help steward a high performing, mission driven organisation through its next phase of growth and impact?

Dartington Service Design Lab is a national charity that harnesses experience, cutting edge evidence and design to tackle the challenges children and young people face today, securing thriving futures for tomorrow. As we move forward with our refreshed strategy, we are looking for a new Director of Finance and Operations to join our Senior Leadership Team.

This is a unique opportunity to lead the Lab’s operational heart; from finance and governance to people, culture, IT and compliance. You'll work closely with the CEO and leadership team to ensure our infrastructure is not only effective and efficient, but enabling of bold, systemic work across the UK. The role balances high level financial strategy and organisational leadership with routine financial reporting, oversight of day-to-day operations and actively supporting team wellbeing. It will suit someone confident operating strategically at an Executive and Board level, but who’s also comfortable rolling up their sleeves in a small, agile organisation.

We are seeking someone with significant experience in finance and operations leadership, ideally in a non-profit, consultancy or values driven setting, who is committed to equity, anti-racism, and social justice. This is a 0.6 FTE role (21 hours/week) and we welcome applications from those looking for flexible or part-time senior leadership work that makes a real difference. To support the removal of barriers to colleagues contributing fully as employees and to address equity considerations, we have a flexible working policy that trusts individuals to manage their time, working flexibly to deliver against our commitments, for example the 21 hrs can be condensed over 3 days or worked over 4-5 days.

As a team, we operate remotely across the UK with regular project-related travel. Our staff work from home or when appropriate, together in local co-working spaces, and normally, a few times a year we meet as a whole team for a few days to develop and connect. 

Don’t meet every single requirement outlined in the Job Description? Studies have shown that women and racially minoritised groups are less likely to apply for jobs unless they meet every single requirement. Dartington Service Design Lab is committed to building a diverse and inclusive workplace for everyone. So, if you’re excited about this role but your experience or qualifications don’t match the job description exactly, we encourage you to apply anyway. You might just be the right person to help us achieve our impact for children and young people.

Candidates should be aware that, in line with our commitment to equity, we have made the decision not to negotiate regarding salary on appointment or progression. The evidence shows that negotiation of salary is an inherently inequitable process that marginalises women and those from racially minoritised communities. We do, however, have a transparent grade and scale structure for all those in the Lab which, based on organisational affordability and satisfactory performance in role, will result in an increase to salaries every two years up until the ceiling of that particular role’s banding. 

The post is subject to an Enhanced Disclosure and Barring Service certificate and pre-employment checks will be undertaken before any appointment is confirmed.

If this sounds like you, we’d love to hear from you. Find out more in the Candidate Briefing Pack. 

Make a Difference Where It Matters Most 

At Home-Start Richmond, Kingston and Hounslow, we believe that childhood can’t wait. We’re a vibrant, community-rooted charity supporting families through the critical early years of parenting. Our volunteers and staff work side-by-side with families, offering emotional and practical support, building confidence, and creating lasting connections. 

We are now seeking a dynamic Impact and Operations Manager to join our passionate team and shape the future of our services.

About the Role 

This is a unique opportunity to lead our impact and operations strategy, ensuring we have the insight, tools, and systems to deliver high-quality support to families. You’ll play a pivotal role in measuring and communicating our impact, supporting strategic decision-making, and ensuring smooth day-to-day operations. 

Key Responsibilities 

• Lead and manage data collection, evaluation, and reporting across all family support services 

• Develop tailored reports and insights for internal and external stakeholders 

• Collaborate on funding applications with the CEO and Head of Marketing & Fundraising 

• Oversee administrative systems and policies, including GDPR compliance and HR processes 

• Manage office operations, including tech support, premises, and general administration 

• Contribute to strategic planning and service innovation using data and insight 

• Strengthen our presence across local and national networks in partnership with the Senior Management Team 

What You’ll Bring 

• Strong experience in managing and interpreting data to drive impact and inform strategy 

• Strategic thinking with the ability to manage multiple projects and deliver results 

• Confident with technology and quick to learn new tools and systems 

• Excellent communication and interpersonal skills to build strong relationships 

• A curious, analytical mindset and a passion for telling the story of our work 

Why Join Us? 

• A flexible, hybrid working model co-designed with our team 

• A supportive, inclusive, and values-driven culture 

• A chance to make a tangible difference in the lives of local families 

• Excellent pension and generous annual leave 

Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, or Newcastle.

We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.

Contract: Full-time, Permanent

Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours, flexitime and job-shares. 

Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given. 

Ideal start date: ASAP, as agreed with candidate 

We’ll also need:

•  Proof of your right to work in the UK - regretfully we’re currently unable to offer sponsorships at this time.
• References
• To conduct relevant DBS or PVGs checks for Safeguarding purposes if you are offered the role in line with our Safer Recruitment practices.

The Opportunity

The Finance and Operations Officer’s purpose is to work within the Operations Team to provide essential financial and operational support for the whole charity.  
 

Key responsibilities for finance range from providing advice and support for the whole staff team, important day to day and monthly financial processing for key stakeholders and assisting with the budgeting and forecasting process. 

1. Finance

• Support the Finance and Operations Manager (FM) to prepare and deliver accurate and regular management information including monthly management accounts, budgets and forecasts, one-off finance reports, reporting for funders including grants and trusts, including end of project reporting. 
• Monitor the day-to-day financial management and cash flow of the Social Mobility Foundation (SMF) working closely with the FM, Head of Finance & Operations (HFO), Operations and Fundraising teams. 
• Prepare payment runs for invoices and expenses, update weekly payments received reports and work closely with the Fundraising team to ensure expected income has been received. 
• Support the FM, alongside our appointed accountants, to prepare audited Year End Accounts, and work to ensure the Accounts are completed, approved, and filed on time. 
• Support the FM to manage and improve our financial systems and procedures, streamlining internal processes to ensure they are effective and safeguard the finances of the organisation.  
• Support the FM to devise and implement effective and efficient procedures, including the introduction of a purchase order system. From time to time, you may be requested to support the FM to maintain the payroll function of the organisation. 

 
2. Operations and Administration 

• Support the organisation, in ensuring that all staff and volunteers are aware of and trained in the relevant Data Protection policy and procedures and ensure that data protection laws are being adhered to in relation to the storage of data. Run the data deletion process where such requests are received in compliance with GDPR legislation. 
• Support the HFO and FM in overseeing operational matters such as SMF office administration, maintaining the asset register, insurance renewals, and Health & Safety compliance; act as point of contact for suppliers and service providers, including property managers, utility companies, couriers and cleaners; maintaining contracts and leases with office providers; purchasing office supplies & equipment and ensuring adequate stock levels are kept. 
• Support the wider organisation through appropriate administrative tasks, for example the programme delivery team to ensure a good experience for students, particularly during the residential programmes 
• Support the HR team with processes such as ordering laptops for new staff and communicating, updating and maintaining office policies contained in the Office handbook  
• Undertake research activities to support Operations Team projects, for example potential new suppliers, benchmarking exercises and contract renewals 

3. Strategic Responsibilities 

• Support with training staff on finance processes, fraud awareness, data protection, and other areas of operations.  
• Being a point of contact for all staff on finance and operations including office administration 
• Ensure appropriate adherence to our financial and operational policies and procedures supporting the organisation to enact the highest standards, balancing that whilst processes are appropriately followed, they are not followed to the point where they compromise the standards or outcomes desired. 

Need to know

• IT skills:  Experience of using Microsoft Office, particularly Excel functions. Experience of using or awareness of any accounting and/or CRM (Salesforce) software.
• Accounting knowledge: Some understanding of basic bookkeeping would be preferable, including the importance of accurate and timely information for the running of the charity and an ability to maintain confidentiality. 

Please see the full job description attached for a more detailed person specification. 

Benefits

Annual leave
33/34 days (England & Wales and Scotland respectively - includes bank and public holidays).

Other benefits
Cycle to Work Scheme; Employer pension contributions of 5% of qualifying earnings; Employee Assistance Programme available to staff and their family; Flexible work options such as hybrid working, flexitime, part-time; Regular staff team building and business planning “away days”.

How to Apply

Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59PM, Sunday 13th July.
 

1.  Why would you like to work at the Social Mobility Foundation? (max. 500 words)
2.  What makes you a suitable candidate for the role? (max. 500 words)

Please note that generic applications and CV’s will not be considered. 
 

Interviews: First round interviews will take place between 14th July and 18th July with multiple slots available at different times throughout the working day.

Job Title: Chief Operating Officer (COO)

Location: Remote (UK-based preferred)
Travel: Travel to Calais and UK operational sites required
Contract: Full-time, permanent
Salary: £40,000 per annum
Deadline to Apply: 16 July 2025
How to Apply: Please submit your CV and a cover letter outlining your suitability for the role and motivation for working with Care4Calais.

About Care4Calais

Care4Calais is a volunteer-led humanitarian charity providing essential aid and support to refugees and asylum seekers in Northern France and across the UK. Founded on principles of dignity, compassion, and solidarity, we are committed to creating a fairer, more inclusive society for those seeking refuge.

From providing warm clothing, English classes to legal access, education, and social support, we work tirelessly—through a network of grassroots volunteers and a small, dedicated staff teams—to deliver life-changing help to displaced people. With operations in Calais, Dunkirk, and over 70 locations in the UK, our impact is wide-reaching and continually growing.

About the Role

We are seeking an exceptional Chief Operating Officer (COO) to lead and oversee the strategic delivery of Care4Calais’ operational (direct aid provision) work across all regions. This is quite a newly created role that will play a central part in shaping the charity’s growth, resilience, and day-to-day effectiveness—ensuring our humanitarian aid reaches those who need it most.

The COO will work closely with the CEO, Senior Leadership Team, and Trustees, to develop internal systems, guide operational teams, maintain consistency across all projects, and strengthen our digital communications, training, safeguarding, and volunteer engagement. You will also play a key leadership role in fostering innovation, implementing policy, and coordinating multi-regional delivery across the UK and Northern France.

This is a remote-based role, but regular travel to operational sites in Calais and around the UK is essential to ensure quality, cohesion, and morale across our field teams and volunteer network.

Key Responsibilities

➣ Strategic & Operational Leadership

• Oversee the delivery of all operational activities across the UK and French field sites, ensuring they align with Care4Calais’ mission, values, and strategic goals.

• Lead and support UK Field Operations Managers and France Operations Coordinators in planning and executing aid distributions, support services, and community engagement.

• Monitor performance across regions, using data and feedback to drive improvements in impact, efficiency, safety, and volunteer satisfaction.

➣ Volunteer Coordination & Digital Community Oversight

• Supervise volunteer communication channels, including Facebook groups, WhatsApp chats, and other platforms, ensuring all messaging is consistent, safe, and in line with our organisational tone and values.

• Support the recruitment, onboarding, training, and retention of a diverse and inclusive volunteer base.

• Work daily with Field Operations Managers to provide hands-on guidance, motivation, problem-solving and support for regional leads and volunteer teams.

➣ Training, Safeguarding & Compliance

• Develop, maintain, and implement comprehensive training programmes for volunteers to ensure service quality, safety, and dignity for people seeking asylum.

• Ensure that safeguarding policies are understood by all team members, staff and volunteers alike, and rigorously implemented, acting as a point of escalation for issues that arise.

• Oversee incident reporting processes, risk assessments, and other compliance-related procedures to safeguard both volunteers and people seeking asylum.

➣ Organisational Development & Governance

• Contribute to strategic planning and policy development with the CEO, and SLT.

• Identify opportunities for innovation in service delivery, volunteer management, and infrastructure.

➣ Field Engagement & External Representation

• Conduct regular visits to UK and French operational sites, meeting with local teams, assessing needs, and providing in-person leadership and support.

• Represent Care4Calais in meetings with partner organisations and local authorities, and at public events.

Person Specification

Essential

• Demonstrable experience managing multi-site teams.

• Strong leadership, organisational and communication skills, with the ability to delegate effectively and manage competing priorities.

• Deep understanding of issues affecting asylum seekers, displaced people, or those facing immigration challenges.

• Commitment to anti-racism, inclusivity, and the promotion of human rights.

• Ability and willingness to travel frequently to field operations across the UK and Calais.

Desirable

• Proven experience in a senior operational, COO, or equivalent leadership role within the charity, humanitarian or grassroots community sector.

• Experience working with refugee communities or within the UK asylum system.

• Understanding of safeguarding, compliance, and humanitarian best practices.

Equality & Safeguarding

Care4Calais is an equal opportunities employer. We actively encourage applications from Black, Asian and Minority Ethnic communities, people from refugee and migrant backgrounds, LGBTQ+ individuals, disabled candidates, and those with lived experience of immigration system.

All appointments are subject to enhanced safeguarding checks.

Lived Experience Inclusion

We are an anti-racist organisation and a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.

As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.

We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment).

In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation. 

Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview.

Data Operations Manager 

Contract type: Permanent – 35 hours per week 

Location: UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person. 

Salary: £44,168 - £46,493 per year with excellent benefits 
 

Change starts with water. Change starts with you. 

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future. 

About WaterAid 

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. 

About the team 

The Data Operations Team sits within the wider Supporter Experience and Operations team, within the Mass Engagement Department at WaterAid. The team is responsible for enabling a high-quality supporter experience through best in class data operations, ensuring tasks are effectively managed across the team. This role leads on all aspects of data imports, Direct Debit processing and Gift Aid claims, enabling WaterAid UK to maximise its fundraising potential, ensuring compliance with financial and data regulations and maintaining high data quality standards.

About the role 

As our Data Operations Manager, you will ensure the accuracy and efficient management of data imports and core income processes such as the Direct Debit and Gift Aid claims. You will work closely with key stakeholders in Performance and Insight, Finance and Mass Engagement to drive sustainable change.

In this role, you will: 

• Manage the day-to-day data operations (including data imports, Direct Debit submissions, submitting Gift Aid claims to HMRC)
• Line Manage two Data Operations Officers, providing support, coaching and mentoring 
• Manage the workload and responsibilities of the Data Operations Team, ensuring that tasks are carried out on schedule and within agreed SLAs 
• Identify opportunities to improve efficiency and accuracy through automation or system enhancements 
• Build strong operational relationships with key stakeholders in the Data Engineering and CRM teams, as well as with WaterAid’s third party agencies, to identify areas for improvements and rapid problem fixing, particularly in relation to managing data rejects 
• Champion WaterAid’s commitment to equity, inclusion and safeguarding. 

Requirements

To be successful, you will need: 

• Excellent problem solving and communication skills 
• Strong experience of using relational database packages and working with large and complex data sets 
• Experience of leading, managing and motivating others and driving change 
• Experience of measuring and reporting on team performance against Key Performance Indicators (KPIs) 
• Experience of using SQL 
• Knowledge of BACS, Direct Debit and Gift Aid HMRC regulations 

Although not essential, we’d prefer you to have: 

• Good working knowledge of the architecture and functionality of Microsoft Dynamics 365 
• Demonstrable experience in Direct Debit and Gift Aid processing 
• Experience using Azure DevOps 

Closing date: Applications close 12:00pm UK time on 14/07/2025. Interviews are expected to take place week commencing 21/07/2025 

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.
 

Can I use Artificial Intelligence (AI) technology in my application? 

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. 

Preemployment screening : To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All preemployment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UKbased roles require a basic Disclosure and Barring Service (DBS) check. 

Benefits

Our benefits: 

• 36 days’ holiday (including 8 Bank Holidays) 
• Option to buy an extra 5 days’ annual leave 
• Employer pension contribution up to 10 % 
• Flexible and hybridworking arrangements 
• Season ticket loan 
• Free annual eye tests 
• ‘Pay As You Give’ charitablegiving scheme 
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) 
• Paid sabbaticals 
• One paid volunteer day each year 

Our global commitment:

Our People Promise – We work with passion and focus so everyone, everywhere can access clean water, decent toilets and good hygiene. WaterAid is a place of purpose, wellbeing and shared responsibility where all voices are valued. 

Equal opportunities – We are an equalopportunity, disabilityconfident employer. We welcome applications from people of all backgrounds, beliefs and ways of life. 

Safeguarding – We have a zerotolerance approach to any form of abuse or exploitation and carry out background checks on all prospective employees. 

Together, we’ll change the world through water.

Join us and be part of the change !

Are you passionate about criminal justice and want to work from home for a small charity where you can make a real difference? Are you experienced in operations and/ or administration? Then we would love to hear from you! 

The Welcome Directory is a multi-faith organisation dedicated to supporting the successful resettlement of prison leavers across England and Wales. We facilitate equal access to faith-based social inclusion while challenging stigma and discrimination as a vital and effective pathway for positive mental wellbeing; helping people to turn their lives around in the long-term and break the cycle of reoffending. We work at the grassroots level to build community capacity, create positive attitudinal change and to build more inclusive and thus resilient communities.

We are currently recruiting for an Operations Officer to lead on administrative support to the charity under the direction of the Project Manager, supporting on engagement with various stakeholders and networks. The goal of the post is to ensure that The Welcome Directory can effectively develop the reach of our work and achieve exponential growth, by maximising administrative efficiency. 

Whilst this is a 6-month contract, there is the potential to extend where funding permits.

The role will include:

Leading on operational projects, including:

• Faith community engagement
  • Processing faith/ belief community registrations and maintaining records
  • Approaching existing and prospective faith/ belief communities, including follow up to the annual survey and periodical team campaigns
• Assisting with the production of the annual physical directory
• Co-ordinating the annual Affiliates Scheme
• Researching new initiatives or solutions

Supporting events, including:

• Support in the administration of the online Prisons Awareness Course and other webinar events, including technical support
• Planning bi-annual team days and any one-off events, in consultation with the Project Manager
• Planning bi-annual team campaign periods, in consultation with the Project Manager and Monitoring & Evaluation Officer
• Preparing resources and/or PowerPoint presentations and booking logistics, in consultation with the Project Manager and the Communications & Fundraising Officer

Leading on administration, including:

• Answering phone, email, and letter enquiries
• Purchasing of supplies and dispatch of resources
• Co-ordinating and setting up meetings
• Collating routine data and creating trackers to support operations
• Creating an annual team planner
• Taking minutes at specific meetings
• Leading on team password management
• Following up with stakeholders as required

Supporting on financial operations, including:

• Processing expenses claims and issuing internal invoices
• Paying-in cheques and paying external invoices
• Maintaining the organisational asset register
• Obtaining Gift Aid declarations

As a small, well-respected charity in the criminal justice sector, we offer staff:           

• Opportunity to gain experience in the criminal justice sector, including a prison visit
• Remote working
• Working in a small, supportive team
• Regular team days

The full Job Description and Person Specification can be found on the attached.

Should you have any questions about the role, please get in touch by email. 

 The Welcome Directory will be scheduling interviews as applications come in. Please note we reserve the right to close vacancies early should we receive sufficient applications. Therefore, if you are interested, please submit your application as soon as possible. 

Shine On is stepping into a new chapter with fresh energy, a vibrant identity, and an ambition to reach many more people with more services. Since the appointment of its first CEO last year, the charity has undergone a revitalisation aimed at better meeting the needs of older people, primarily in the East of Newcastle upon Tyne.

We are now looking to recruit for the newly created post of Head of Operations, to manage all aspects of our projects and services, including our community launderette. They will also support and deputise for the CEO, where required.

Our new Head of Operations will be energetic, experienced in managing budgets, services, staff, and volunteers. Shine On is a small charity, so they will be flexible and willing to ‘pitch in’ where needed.

Please read the job description and person specification carefully, which also outlines how to apply.

The Operations team forms the bedrock of the charity and this new role offers considerable room for growth and development.

Working with the wider Operations & Impact team, you will lead on managing the tech [SS1] and office environments, taking ownership of the relationships with key external suppliers, ensuring that the team has the support and equipment they need to do their best work.

You will also work closely with the Operations team to co-ordinate the trustee meeting cycle, scheduling meetings, and acting as the key contact point for trustees.

You will work closely with the CEO by providing some support with arranging and scheduling meetings, and as such will be comfortable communicating at all levels.

You will be central to the entire National Numeracy team, maintaining the internal meeting structure and framework that supports a hybrid working environment.

You will be joining the only independent charity in the UK dedicated to improving the nation’s numeracy at a time when the profile of our charity and the numeracy issue is rising. We are looking for someone who is highly motivated with bags of energy and initiative.

The Senior Operations Lead will be integral to managing and leading the charity’s operations. This role calls for an energetic and proactive leader who can supervise daily functions of our charity, enhance our systems and processes, ensure the organisation operates smoothly, and support the Director in the running of the organisation.

The ideal candidate will adopt a trauma-informed approach, reflect our values, and demonstrate enthusiasm and commitment to our mission.

Key Responsibilities

Trauma-Informed Champion

Strategic Leadership

Operational Management

Staff Management

Monitoring and Evaluation

Designated Safeguarding Officer

Policy and Procedure Oversight

Contracts and Agreements oversight

Volunteer Management

Governance

Systems and Processes

Health and Safety  

Data Protection

�� Location: Hybrid – London office (King’s Cross) and remote working
⏳ Hours: Full-time (37.5 hours per week)
�� Salary: £30,000 per annum
�� Contract: Permanent

Help Students Get Further

One in three students leaves school each year without a pass in GCSE English and maths – rising to over one in two for young people from disadvantaged backgrounds. Without these qualifications, young people face barriers to further education, apprenticeships, and employment opportunities.

Get Further exists to change this. Our award-winning tuition programme helps students in further education to gain GCSE passes in English or maths. We place highly qualified tutors into colleges and training providers, delivering a bespoke curriculum proven to boost confidence and results. Students on our programme are twice as likely to improve by at least one grade, compared to the national average.

To help more students succeed, we’re looking for a Finance and Operations Officer to support our day-to-day operations and help drive our growth and impact.

Why Work for Us?

Our central team of 26 is united by a shared mission to tackle educational disadvantage. We promote a supportive, inclusive and collaborative working culture, guided by our core values:

Bold | Optimistic | Ambitious | Tenacious

Our benefits include:

• 36 days of annual leave (including bank holidays)

• Flexible hybrid working

• Ongoing learning and professional development opportunities

• Cycle to Work scheme

• Termly in-person team development days in our London office

• The chance to work in a fast-growing, mission-led charity making a tangible impact

About the Role

As Finance and Operations Officer, you will report to the Operations and Systems Manager and act as the go-to person for day-to-day queries around finance, HR, IT, and office operations.

This is a varied and hands-on role, ideal for someone who enjoys multi-tasking and problem-solving, and is looking to grow their career in charity operations, finance, or HR.

Key Responsibilities:

Finance:

• Maintain day-to-day bookkeeping using Xero (invoicing, coding, bank reconciliation)

• Prepare and issue contracts and invoices

• Lead on credit control and payment runs

• Support payroll and tutor payment reconciliation

• Assist with monthly management accounts and financial reporting

HR and Policies:

• Keep staff policies and the Employee Handbook up to date

• Coordinate recruitment logistics, from job adverts to interview scheduling

• Support onboarding, pre-employment checks, and setting up new starters

• Manage staff benefits administration (e.g., pensions, EAP, training, Access to Work)

IT and Equipment:

• Support IT equipment logistics

• Be the first point of contact for staff IT queries

• Liaise with our external IT provider

Office and General Operations:

• Manage office supplies and facilities (liaising with our office partner charity)

• Monitor shared inboxes and respond to internal queries

• Support cross-team administrative projects

Person Specification

We’re looking for someone who is:

Essential:

• Passionate about Get Further’s mission to tackle educational inequality

• Trustworthy with confidential data (HR, finance, payroll)

• Proactive, organised, and able to manage multiple tasks

• Confident with numbers and financial information (experience in Xero or willingness to learn)

• Strong with IT systems (including Microsoft Office)

• A clear communicator with excellent written and verbal skills

• A problem-solver with a positive, can-do attitude

• Familiar with GDPR principles and data protection compliance

• Comfortable learning new systems and digital tools

• Able to work independently and collaboratively within a small, busy team

• Committed to safeguarding and safer recruitment practices

Desirable:

• Experience using Xero or a similar finance system

• Familiarity with Salesforce or other CRM systems

• Knowledge of the further education (FE) sector

Ashinaga UK is seeking a driven, proactive and detailed-oriented Operations Manager to join our team. This part-time role (4 days per week) is an excellent opportunity for a professional who thrives in a dynamic, mission-driven environment. The Operations Manager will play a key role in ensuring the smooth running of Ashinaga UK, supporting internal administrative, financial, compliance, student recruitment and programming functions as we aim to empower future Young Leaders for Africa through the Ashinaga Africa Initiative (AAI). The Operations Manager will work closely with the Managing Director, Programme Manager and Partnerships Manager to ensure the organisation runs effectively and efficiently. The Ashinaga UK team is small but motivated to see orphaned youth empowered.

We welcome applicants with experience in Executive Assistant, Office or Administrative Manager and/or admin-related roles.

About Ashinaga:

The Ashinaga movement was founded in Japan in the 1960s and has since expanded across the globe, empowering over 110,000 orphaned youth with access to education and support to achieve their full potential. The Ashinaga Africa Initiative was launched 10 years ago with the aim of equipping future leaders for Africa through undergraduate scholarships and leadership development opportunities. Ashinaga UK is proud to be part of this global movement, contributing to the mission of transforming lives and communities through education. Our work is primarily in the UK through collaboration with key university partners and donors. 

• Pension: Ashinaga UK will match pension contributions up to 8% of the basic salary
• Holiday Allowance: Pro rata (based on full-time equivalent of 28 days per year, in addition to public holidays)
• Start Date: July or August 2025
• Working Pattern: Hybrid approach, with 2-days in the office per week

Key Responsibilities 

• Work closely with the Managing Director to ensure efficient operations and resource management.
• Support the team in executing strategy, scholarship programmes, and fundraising initiatives.
• Develop and optimise operational processes for efficiency and compliance.
• Lead on financial administration, including processing invoices, expense tracking, liaising with accountants and budget forecasting.
• Coordinate outsourced support including Bookkeeping & Accounting, Audit, IT, and act as organisation’s key point of contact.
• Programme operations related to scholarship events, such as logistical support, coordinating travel and accommodation for Scholars and staff, administrative tasks, and summer internship grant approvals.
• Support scholarship recruitment, including application assessment, interviews, and liaising with university partners.
• Manage digital systems (CRM, project management tools) and data for both internal and Scholar use.
• Lead data management and support various reporting requirements (Trustees, Donors, Charity Commission).
• Support the Director to ensure compliance with charity regulations, health and safety standards, GDPR, and risk management.

Essential Criteria 

• Right to work in the UK. Unfortunately, we are not able to sponsor visas.
• Role is based in London, however applicants throughout the UK are encouraged to apply. The role requires travelling to London or elsewhere in the UK from time to time. 
• Availability to work weekends on the rare occasion, such as for our annual student leadership events.
• Strong administrative and strategic experience.

Desired Criteria 

• Previous EA, Office Manager, Admin Manager, and/or Operations experienece
• Knowledge of charity law and regulations. 
• Bookkeeping and financial reporting experience.
• Experience coordinating or supporting with events, such as charity programmes, donor receptions, corporate sponsor events, and webinars. 
• Ability to manage multiple complex projects simultaneously, ensuring timely delivery and alignment with organisational objectives. 
• Able to efficiently use a wide range of online tools, including spreadsheets, databases, and cloud-based applications. 
• Experience using CRM systems to manage and analyse data and produce reports. 
• Fundraising or programme management experience is a plus.

Personal Characteristics 

• Passion for Ashinaga UK's mission: A genuine commitment to empowering orphaned youth through education and supporting the Ashinaga Africa Initiative's mission. 
• Excellent interpersonal skills: Strong relationship-building abilities, with the capacity to engage and manage a variety of stakeholders, including donors and corporate partners. 
• Adaptable and resourceful: Comfortable working in a dynamic environment with some degree of ambiguity, able to create processes that may not yet exist and get involved in projects that may require learning new skills. 
• Organised and detail-oriented: High level of attention to detail in managing data, creating processes that require buy in from various stakeholders, and ensuring accuracy in communications and documentation. 
• Self-motivated: Ability to work independently, take initiative, and meet deadlines with minimal supervision. 
• Collaborative mindset: Willingness to work closely with colleagues, volunteers, and external partners to achieve shared goals. 

Other Information 

• Ashinaga UK takes a flexible approach to working, with core hours and an understanding and consideration for work-life balance and personal commitments. 
• Interviews will be conducted on an ongoing basis, so we encourage early applications. 
• Ashinaga Association in the UK is dedicated to fostering an inclusive and diverse workplace. We are committed to providing equal employment opportunities and ensuring that all job applicants receive fair treatment, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.

Please note: we are not accepting applications from agencies.

Operations Manager

Not only do the team at Bristol charity, Integrate UK believe in giving young people a voice – they have been hard at work in making sure those voices are creating future leaders. Sound like a cause you’d like to get behind?

This youth-led charity is looking for an Interim Operations Manager who can bring their experience and collaboration skills to co-develop this role, and you might just be who they are looking for!

Role: Operations Manager

Salary: £42,000 to £45,000 (depending on experience)

Location: Bristol

Hours: Full time

Contract: Contract/interim

Closing Date: 11th July 2025

About the Role

Are you a strong leader who can motivate a small team? Support their CEO, Lisa Zimmerman, in championing a positive organisational structure? Then, here’s a look at some of the tasks they need you to take leadership on in this role:

· Day-to-day activities: Responsible for overseeing the day-to-day activities of the charity and of the project team and ensuring that all goals and objectives are met in a timely manner.

· Workforce management: Responsible for HR planning and policies, appraisal, staff development, performance management and reviews and staff wellbeing.

· Finances: To support our outsourced bookkeeper with financial admin in liaison with the CEO.

· IT involvement: Oversight of IT systems and processes alongside our outsourced IT provider.

· Developing systems: Ensuring that the necessary policies and procedures are in place, up to date and being complied with and that staff are appropriately trained, supervised and supported.

· Impact and reporting: Develop and implement a standardised dashboard of KPI’s for regular reporting. Support the production of reports for funders ensuring processes are in place to ensure that indicators and outcomes are met.

There’s great flexibility on these, so they are hoping you can help them work towards something special!

This is a new role for Integrate UK, with the aim to bring in an experienced operations resource (initially on an interim basis) to support their CEO and Co-founder – allowing her to focus more of her time on their strategy, partnerships and growth and impact.

About You

Being comfortable getting hands on with the above duties should be something that you’re keen to do when it comes to advocating for young talent! The team need you to come in and quickly understand what they do at Integrate so you’ll need to be:

· An experienced Operations Manager with proven experience in a charity or youth work setting.

· Experienced in performance management and staff development.

· Flexible and adaptable, turning your hand to all manner of things at short notice.

· Strong at time management, self-management and organisational skills, with proven ability to organise and prioritise own and others’ workloads.

· Able to keep track of our finances, systems and IT.

· An excellent communicator with good interpersonal, listening and collaboration skills.

Given the nature of our work, which includes sensitive issues such as FGM and honour-based abuse, we particularly welcome applications from women with lived experience of gender-based violence and from backgrounds that reflect the diversity of the communities we support – they are looking forward to hearing from all candidates who can align with their values and mission! Sounding good? We’d love to hear from you.

About Us

Integrate UK are investing in the skills, passions and talents of young people aged 12 to 24, to nurture future leaders who promote their vision of a society based on gender and racial equality and community cohesion.

Their work with their young leaders may involve script and film development, a stage production, song writing or organising and hosting an annual conference whereby they showcase all the brilliant work created throughout the year. Creativity to lift young minds is at the heart of this charity!

Central to their decision-making are 10 Junior Trustees who lead youth steering groups and report back to the Board of Trustees. They are crucial as they keep the team on track, share constructive feedback and inform all aspects of their service in: ‘inspiring young people to take an active and positive role in society and help them create the change they want to see.‘

What matters to them: Company Culture

The mission

By providing young people with the skills, opportunities and platforms to lead and to deliver the changes they want to see in terms of gender and racial equality, they also nurture their aspirations, enabling them to achieve their full potential and to change, define and determine their own lives and those of future generations.

You may also have experience in other areas such as Operations,  Operations Manager, Operations Lead, Operations Team Leader, Operations Deputy, Operations and Finance, Operations and HR, HR Manager, Finance Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.