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Head of Operations
Location: Hybrid – Birmingham (minimum two days per week in the office)
Hours: Full time – 36 hours per week
Salary: £55,082
Help us turn ambition into action
The British Dietetic Association (BDA) is the professional body and trade union for dietitians in the UK, representing more than 12,500 members.
It's an exciting time to join us. We're an ambitious organisation with plans to grow our membership, strengthen the support we provide to members, increase our influence and continue improving how we operate behind the scenes.
To help us deliver those ambitions, we're looking for a Head of Operations who can bring energy, organisation and a real focus on getting things done.
About the role
This is a newly created leadership role, reporting directly to the Chief Operating Officer, with the opportunity to make a visible difference across the BDA.
We're looking for someone who enjoys getting under the skin of how an organisation works: bringing structure to plans, joining up activity across teams, improving processes and making sure decisions and actions don't sit on a list but actually get delivered.
You'll have an important role in strengthening our governance and corporate processes, working with colleagues to ensure Board and committee decisions are followed through, policies and controls remain effective, and the organisation has clear oversight of its priorities and performance.
You'll also help us improve how we use data, digital technology, automation and AI, finding practical ways to simplify how we work and create more capacity for the things that matter most to our members.
This isn't a role for someone who simply wants to maintain existing systems. We're looking for someone who will ask good questions, spot opportunities, bring people together and take ideas from discussion through to delivery.
You'll lead several key functions, including governance and administration, communications, digital, and design and brand, while working across the whole organisation and with our outsourced finance, HR and IT partners.
We'd love to hear from you if you:
- Have strong operational leadership experience and enjoy making organisations work better.
- Can turn strategy and decisions into clear plans, actions and results.
- Have experience of governance, organisational planning and performance.
- Are confident leading people and working across different teams and functions.
- Can identify what's getting in the way of delivery and find practical solutions.
- Are curious about how data, digital technology, automation and AI can improve the way organisations work.
- Can move comfortably between the bigger picture and the practical detail needed to get something over the line.
- Bring energy, judgement and a collaborative approach to change.
You don't need to come from dietetics. Experience within a membership body, professional association, charity or trade union would be useful, but we're particularly interested in what you've achieved, how you work and the difference you could make here.
Why join the BDA?
You'll be joining at a point where there is genuine appetite for change and improvement, with the backing and opportunity to make things happen.
You'll have significant scope to shape a new role, work closely with senior leaders and contribute to the future development of a respected national organisation.
We offer hybrid and flexible working, generous annual leave and pension arrangements, and a supportive working environment with a strong commitment to learning and development.
Interested?
Take a look at the full Job Description and Person Specification for more information about the role and what we're looking for.
Green Alliance is an environmental thinktank, charity and advocate committed to achieving a greener, fairer future for the UK. We believe that ambitious political leadership is essential for meaningful environmental change at the speed and scale necessary.
We are looking for an enthusiastic individual to join our operations team, someone with a strong financial background with excellent attention to detail, a flexible attitude, an ability to work effectively under their own initiative and as part of a small team, together with excellent organisation and administrative skills.
Effective financial control is central to our strategy and operating model. The finance officer plays an essential role in maintaining control over our finances and operations. You will process and monitor financial transactions, liaise with our payroll bureau regarding staff payroll and pensions and support the Head of finance. You will be experienced in using Dynamics 365 Business Central as an accounting system.
This is a part-time role for two days a week (0.4FTE), with flexibility about when the hours are worked. It's a hybrid role, working from home and from our office. You will report to our Head of finance. You will also work with all staff on financial matters including personal and credit card expenses, central and project income and expenditure, and processing of payroll by liaising with our external bureau.
Green Alliance is an independent think tank and charity focused on ambitious leadership for the environment.
The client requests no contact from agencies or media sales.
About Us
For over 21 years, The Pickering Cancer Drop-In Centre has offered free, holistic support to anyone in our community affected by cancer through complementary therapies, talking therapies, art and our supportive community.
In 2025 alone, we had 1,911 individual visits and 1,021 therapy sessions - entirely through the dedication of our volunteer team. We are currently renovating our new centre, and we want to use it to reach further into our community than ever before. This is the first paid role in our history.
About the Role
As our first Executive Director, you will be the single point of accountability between our Board of Trustees and the day-to-day operation of the Centre - working alongside our (voluntary) Centre Manager and (voluntary) Volunteer Manager to support their roles, not duplicate them. You'll lead our strategy delivery, guide the charity's move into its new home, and oversee a service redesign informed by a fresh programme of visitor, volunteer and community research.
About You
You already know how to do this job - you've held a senior, accountable position in a charity or comparable organisation and can bring that experience from day one. You're confident reporting to a board of trustees, comfortable getting things done, and able to win the trust of a highly experienced, long-standing volunteer team through competence and credibility, not authority alone.
Key Activity Areas
• Financial management – budgeting, financial controls, and reporting to the Board and Treasurer
• Governance & best practice – supporting trustees to discharge their statutory duties; maintaining the policy suite and risk register
• HR & people leadership – supporting our entire volunteer and therapist team; communication is key to our volunteers
• Fundraising – write and lead on a fundraising strategy, implement new funding streams and be the ‘face of Pickering’ – local networking will be essential
• Change management – leading the transition to our new centre and evolving service model with care and consultation
• Compliance – safeguarding, health and safety, GDPR, and other regulatory requirements
Qualifications - Desirable
All the below are not necessary qualifications but would assist with this role:
• CIPD qualification, or equivalent hands-on HR experience
• A recognised governance qualification (e.g. Chartered Governance Institute) or completion of a charity leadership programme or similar
• Financial management experience – a qualification would be useful but not essential
• Safeguarding lead training
Experience and Competencies — Essential
• Senior leadership experience with genuine authority and accountability in a charity or comparable mission-led organisation
• A track record of reporting to and working with a board of trustees or non-executive directors
• A track record of leading organisational change, with evidence it was genuinely adopted
• Sound financial literacy - budgets, management accounts, financial controls, dealing with auditors
• Working knowledge of safeguarding, risk management and regulatory compliance
• Excellent written and verbal communication, including board-level reporting as well as the ability to speak in public
• Experience making a leadership role pay for itself, through income generation, cost savings, or both
• A genuine, demonstrable commitment to Pickering's mission
Experience and Competencies — Desirable
• Fundraising experience across grants, trusts, community fundraising and corporate partnerships
• Experience within the cancer support, wider healthcare, or hospice sector
• Lived experience of cancer, personally or through supporting someone close to you
• Experience leading a refresh of a brand or a rebrand, service redesign, or physical relocation of services
• Familiarity with Tunbridge Wells and the surrounding local community
Safeguarding
This role involves working with adults who may be vulnerable by virtue of serious illness. The successful candidate will be required to undergo an enhanced DBS check and satisfactory reference checks before appointment, and will act as, or oversee, the charity's designated safeguarding lead.
Equality, Diversity and Inclusion
Pickering is committed to equal opportunity for all and welcomes applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. A copy of our Diversity, Equity and Inclusion policy is available on request.
How to Apply
Please apply by Sunday 6 September 2026. Interviews are expected to take place w/c 14 September 2026.
To ensure that everyone impacted by cancer in our community has the love, care, and support they need.
The client requests no contact from agencies or media sales.
Are you an experienced operational leader who thrives on making organisations run brilliantly behind the scenes?
Southwark Charities is entering an exciting new chapter. With a £100m property portfolio, a growing grant programme and the development of 64 new almshouses, we're looking for an exceptional Head of Resources to lead the systems and processes that keep our charity strong.
Reporting to the CEO, you'll oversee finance, HR, IT, governance, property compliance, contracts and organisational systems, ensuring the charity operates efficiently, remains compliant and is well positioned for future growth. You'll work in a small, dedicated team while working closely with colleagues to deliver outstanding services for older people across Southwark.
This is a hands-on role for someone who enjoys improving processes, managing change and finding practical solutions. You'll bring experience in operations, finance or corporate services, excellent organisational skills and the confidence to work across multiple disciplines.
If you're looking for a varied senior role where your expertise will have a direct impact on people's lives and the future of a respected historic charity, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Earliest Start Date: 1st December 2026
About the Role
We are looking for a Chief Operations Officer to lead the operations team, join the management team and support the CEO. Your priorities will be to oversee all fundraising, including campaigns, major donors and grant applications. You will oversee the HR of the organisation, including recruitment and disciplinaries. In partnership with the CEO and finance officer you will be jointly responsible for finance within the organisation. You will manage the facilities manager and administrator, ensuring that processes are followed appropriately and the building is maintained in good condition, ensuring we fulfil all legal requirements.
About You
You will be a senior manager who has energy and drive as well as sound judgement. On top of a strong track record in an operational position, you will have the breadth of experience to lead HR and systems, finance, monitoring and evaluation and fundraising. You will have experience in fundraising and funder management and be able to lead on making funding applications and reporting to funders. You will be a clear, analytical thinker who will strengthen the leadership of our charity. You will be an excellent manager of people. Finally, you will be excited about working in an organisation with a unique mission that strives to make a difference in the lives of some of the most disadvantaged young people in London.
JOB TITLE
Project Manager & Operations Officer,
The BARBARA Alliance (3-4 days/week, Hybrid (1 day per week in person)
The jobholder will provide high quality Project Management and Operational support to the leadership team and Board of Trustees. The role combines organisation, communication, meeting & stakeholder coordination, and digital/social media support to keep projects on time, on budget, and up to agreed quality standards.
The BARBARA Alliance is a public-private initiative engaged by HM Government agencies to develop and implement a delivery plan, through engagement of a broad range of stakeholders, for the Dame Barbara Windsor Dementia Goals Programme.
REPORTS TO
Head of Operations
LOCATION
Hybrid, with 1-2 days per week in-person attendance in Central London office.
CONTRACT
Fixed term initially for 6 months, 3-4 days per week, hybrid (1 day per week in person) with potential for permanent appointment. subject to funding.
KEY RESPONSIBILITIES / MAIN DUTIES
Project Management, Planning & Governance
- Provide Project Management support for internal projects by maintaining documentation, tasks list and work progress trackers.
- Use project management tools to input, update, and archive project information.
- Help maintain risk and issue registers on behalf of the leadership team, highlighting and escalating issues where required.
- Ensure quality, compliance, and record-keeping requirements are met by in the preparation of documentation and reports.
Meetings, Events & Board Support
- Assist executive team with preparation for all Board meetings and Board Sub-Committees including management of Minutes and Action logs and Risk Register.
- Assist with the planning and delivery of internal events, workshops, and leadership sessions, by coordinating schedules, preparing agendas, managing logistics, and issuing invites.
- Capture meeting notes, actions, and decisions accurately, and provide clear follow-up information for leadership and project teams.
Communication & Reporting
- Support the preparation of reports, updates, and briefing papers by collating inputs, drafting content, and formatting to a high standard for leadership review.
- Assist with creating presentations, and analyses using Microsoft Office tools, ensuring leadership has professional and well-prepared materials.
- Help coordinate the flow of communication across project teams and stakeholders, ensuring updates are shared in a timely and consistent manner.
- Coordinate with the team to provide social media / digital communication support as needed: draft posts, maintain content calendar, monitor engagement.
QUALIFICATIONS, SKILLS & EXPERIENCE
Essential
- Familiarity with project management tools and methodologies such as Agile, Waterfall, Kanban, PRINCE2, or equivalents; practical experience using PM software (e.g. Asana, Monday, Trello, MS Project) or similar cloud based platforms.
- Relevant background in a project support, coordination, or assistant role where you have managed project workflows, tracked tasks and deliverables, ensured process compliance, maintained risk RAID logs and prepared accurate documentation and records.
- Strong time management and organisational skills with the ability to prioritise tasks, multitask effectively, and manage deadlines in a dynamic, small team environment.
- Project finance and analytical capabilities, including experience with budgeting, managing project costs, preparing financial reports, and using data analysis to monitor project performance and identify risks.
- Excellent written and verbal communication skills with a track record of producing clear, accurate reports, meeting agendas, presentations, and supporting senior stakeholders.
- Comfortable with end-to-end meeting and event organisation, including scheduling, logistics, attendee management, meeting notes and minutes preparation (including using AI meeting notes tools), documentation, and actions follow-up.
- Ability to work both independently and collaboratively, adapting flexibly to changing priorities in a small team setting, with a proactive, self-confident approach and sound judgment.
- Solid proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and cloud based collaboration tools (e.g. Teams, Zoom, Asana).
- A genuine commitment to working within a charitable organisation, supporting the leadership team in making a real impact on dementia treatment and care.
Desirable:
- Experience working in the life-sciences industry or a not-for-profit organisation.
- Experience supporting social media and digital communications (e.g. drafting posts, monitoring engagement, content scheduling).
- Background in event coordination, workshops, or stakeholder engagement activities.
- Awareness of project management methodologies or formal training/certification.
- Experience liaising with external partners or stakeholders.
Personal Attributes:
- Proactively anticipates needs and can identify potential issues before they escalate, proposing solutions independently and reducing the need for escalation.
- Reliable and trustworthy, able to consistently deliver on commitments with strong sense of ownership and accountability.
- Meticulous attention to detail, ensures accuracy in work, particularly with documentation and communication, catching errors before external publication.
- Strong interpersonal skills, comfortable with engaging individuals and teams across all organisational levels (leadership, staff, trustees, external partners) with empathy and clarity. Adapts communication style and builds positive working relationships.
- Initiative and resourcefulness, showing willingness to go beyond responsibilities, identify gaps, and take practical action to resolve challenges collaboratively.
WORK PATTERN
- Flexible, between 3-4 days per week.
- Hybrid working, with one to two in-person days per week in Central London.
- Some flexibility may be required for meeting times / deadlines.
HOW TO APPLY
Please submit your CV and a short cover letter, explaining what excites you about this role and why you consider it suitable for you.
CLOSING DATE
The closing date for receiving applications is 6pm on Wednesday, 19th August 2026.
INTERVIEWS
Interviews will be held in two stages, the first one online and the second in person, from the week commencing 24th August 2026.
The client requests no contact from agencies or media sales.
Job Title: Chief Operating Officer (with CFO responsibilities)
Location: Rugby or Hybrid/ Home with ability to travel to meet the charity’s needs
Reports to: Chief Executive Officer (CEO)
Salary: £68,000 - £75,000
Contract Type: Full-time, Permanent
Closing Date: 21st August 2026
About HCPT
HCPT is a UK-based charity that provides life-changing pilgrimage experiences to Lourdes for children and adults with disabilities, complex medical needs, and social challenges of all faiths, and none. Every Easter and Summer, HCPT brings together thousands of volunteers, medical professionals, and chaplains to support pilgrims in a joyful, inclusive, and faith-filled environment. Our work is rooted in Christian values, community, and the belief that every person is uniquely gifted and loved.
Role Overview
The Chief Operating Officer (COO) is a key member of HCPT’s Senior Leadership Team, responsible for the effective delivery and high performance of all operational and business support aspects of the charity’s work. This includes leadership of all business support functions; Finance, HR, IT and Governance, working with and through internal teams and external business partners. As such we are looking for an experienced chartered accountant who is also astute in leading the wider business operation of medium sized charity.
The postholder will have oversight of the quality and efficiency aspects of all that we do in planning and execution of pilgrimages, care & safeguarding, compliance and infrastructure and will support the CEO to develop a culture of accountability and high impact, whilst staying true to our values of: Compassion, Faith, Inclusion, Community and Celebration.
The COO will ensure that HCPT’s operations are safe, efficient, and aligned with our Catholic ethos and mission of inclusion and care, and that our performance is optimised to deliver excellence, which is: THE BEST pilgrimage experience we can offer as defined and measured by our beneficiaries and volunteers.
This is a senior role in volunteer-led organisation and as such the successful postholder will be required to exercise flexibility with evening and weekend work to meet the business needs of the charity, given the availability of our volunteer leaders who have professional commitments during the day. The role also requires the post holder to travel to and work in Lourdes for two weeks over Easter each year, leading operational delivery of our largest annual pilgrimage.
Key Responsibilities
Strategic & Operational Leadership
- Work closely with the CEO to implement HCPT’s strategic plan and vision.
- Lead and line manage internal business support functions and outsourced partners across; finance, HR and IT delivering excellence in our infrastructure.
- Support the CEO to realign the resources of the charity to improve performance, build capacity and increase impact, utilising the best in digital and AI tools to simplify complexity and create capacity.
- Lead on the development and tracking of departmental KPIs and dashboards, developing a culture focused on personal accountability, performance, quality management and continuous improvement.
- Support CEO to develop Operational Risk Register, Disaster Recovery and Business Continuity Plans.
- Line manage our Head of Care and Safeguarding, ensuring compliance with policies, procedures, and working as part of the wider care and safeguarding committees to anticipate legislative and other changes to how we deliver our mission in partnership with the CEO and Board of Trustees.
- Support CEO in project management of system migration and development of AI tools which drive efficiency and quality of service delivery.
- Support CEO in quality management and articulation of impact for all stakeholder groups.
- Deputise for the CEO as required.
Finance & Business Support Function Management
- Own and lead all financial strategy, planning, budgeting, forecasting, and reporting across the organisation.
- Lead the internal finance team and external partners to deliver accurate, timely monthly and quarterly management accounts and financial insights.
- Develop and implement HCPT’s long-term financial strategy, including reserves policy, sustainability planning, and scenario modelling.
- Oversee cashflow management and liquidity planning in line with appropriate reserves levels, ensuring the financial resilience of the organisation.
- Ensure robust financial controls, policies, and compliance with all statutory requirements, including VAT, Corporation Tax, and charity regulations.
- Lead the organisation’s annual audit process and act as the primary finance liaison with auditors.
- Drive value-for-money, cost optimisation, and financial efficiency across all operations and pilgrimage programmes.
- Provide strategic financial insight, analysis, and challenge to the CEO and Board of Trustees, including leading financial reporting to the Board.
- Partner with fundraising teams to support financially robust grant applications, pricing strategies, and impact reporting.
- Oversee financial governance and reporting alignment across UK and French operations.
- Lead and manage all business support functions, including HR, IT, and governance, ensuring effective integration with financial planning and control.
Performance Management & Growth
- Support the CEO with development and implementation of HCPT’s strategy for growth, ensuring all departments understand their roles and responsibilities, demonstrated by high performance.
- Lead on the development of HCPT-wide KPIs in the UK and French organisations and support the CEO to deliver the step change in a culture of accountability and leadership at every level.
- Devise and develop reporting frameworks and a dashboard for operational management reporting which links into the quarterly Board pack.
Governance & Compliance
- Ensure compliance with UK charity law, care & safeguarding regulations, data protection requirements, and health & safety standards.
- Maintain risk registers and lead on safeguarding and incident response protocols, working with and through the Head of Care & Safeguarding.
- Support the CEO and Board of Trustees with operational reporting and risk management as the key point of contact with our volunteer leaders relating to the business operations of the charity.
- Assume Company Secretary duties and ensure all legal and fiscal records and annual returns are prepared on time to our regulators, working in partnership with our professional services advisers, CEO, SLT and Board of Trustees.
People & Volunteer Management
- Lead and support a team of staff and volunteers, fostering a culture of compassion, professionalism, and collaboration.
- Oversee HR policies, recruitment, training, and wellbeing.
- Promote diversity, equity, and inclusion across all operations.
Systems & Infrastructure
- Ensure our systems and infrastructure are fit for purpose and can enable positive customer service approaches and develop SLAs internally and externally and which include what the organisation needs from our volunteers.
- Oversee the development and maintenance of systems for group registration, medical records, safeguarding, and volunteer management, including disposal in line with information lifecycle management and legislation governing this.
- Ensure data security, operational efficiency, and user-friendly processes for data management in line with GDPR and applicable data protection law.
Person Specification
Essential
- Significant experience in a senior operational leadership role, ideally within a UK charity or faith-based organisation.
- Strong demonstrable financial leadership and management of a medium sized charity with a turnover of £4m plus, and a recognised accountancy qualification (ACA, ACCA, CIMA).
- Strong experience of developing and delivering improvement methodology in change management programmes.
- Strong understanding of UK charity governance, safeguarding, and financial management.
- The ability to travel to Lourdes for two weeks each Easter to deliver the largest annual event for the charity.
- Excellent leadership, communication, and interpersonal skills.
- An understanding of HCPT’s spirituality, mission and values.
Desirable
- Experience working with Lourdes pilgrimages or Catholic diocesan structures.
- Familiarity with medical or care provision in a group travel context.
- Experience working in cross-cultural environments.
N.B. Please note the duties listed are not exhaustive and the charity may require different or additional duties to be undertaken depending on changing business needs.
What We Offer
- A meaningful leadership role in a mission-driven charity
- Flexible working arrangements and generous annual leave
- Up to 5% employer pension contributions, based on employee contributions
- Group life cover and healthcare benefits
- Opportunities for spiritual and professional development
- The chance to make a lasting impact on the lives of children and adults with additional needs
HCPT is committed to safeguarding children and adults at risk. The successful candidate will be required to complete an Enhanced DBS check before appointment, and references will be taken up prior to confirmation
Please send your CV and a covering letter (max 2 pages) outlining your suitability for the role to Tricia Macfarlane, HCPT’s Chief Executive, via the Charity Jobs website by 21st August 2026.
HCPT is a volunteer-based charity helping children and adults with varying needs experience a pilgrimage holiday to Lourdes in small, caring groups.



Using Anonymous Recruitment
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We are seeking an enthusiastic and highly motivated Chief Executive to assume overall responsibility for the management of HMC. The purpose of this senior leadership role is to lead the organisation in fulfilling its purpose of supporting migrants in Hackney and the wider London community, ensuring they can access their rights and overcome injustices in the immigration and social welfare system.
If you would like to apply for this position, please provide a Covering Letter (no more than two pages) and a CV, demonstrating how you meet the requirements in the person specification.
ABOUT THE ROLE
The Director of Operations & Organisational Effectiveness is responsible for leadingUbele's operational infrastructure and ensuring the organisation has the systems,processes, people, governance and resources required to operate effectively andsustainably.
As a member of the management board, the postholder will work closely with thecurrent CEO and colleagues across the organisation to strengthen organisationaleffectiveness, improve operational performance and create the conditions forsuccessful programme delivery and long-term organisational resilience.
The role will provide leadership across operations, governance, finance oversight,people management, compliance, organisational planning and businessimprovement, ensuring that Ubele's operational foundations support its mission,values and ambitions.
KEY RESPONSIBILITIES
Operational leadership and organisational effectiveness
Lead the development and continuous improvement of organisational systems,processes and operational practices.
Drive organisational effectiveness through improved planning, coordination,accountability and performance management.
Ensure effective operational planning and resource allocation across theorganisation.
Establish and embed clear operational frameworks, policies and procedures
Identify opportunities to improve efficiency, strengthen delivery and enhanceorganisational performance.
Lead organisational improvement initiatives and support the implementation ofchange programmes where required.
Promote a culture of continuous improvement, collaboration and accountability.
People, culture and performance
Provide leadership for organisational people practices, ensuring effectiveworkforce planning, employee engagement and performance management.
Support managers to develop high-performing and inclusive teams.
Ensure HR policies, procedures and employment practices are effectivelyimplemented.
Lead organisational approaches to performance management, learning andprofessional development.
Contribute to the development of a positive organisational culture that reflectsUbele's values and commitment to equity and inclusion.
Support organisational wellbeing and employee engagement initiatives.
Finance, risk and governance
Work closely with the Finance Lead and CEO to ensure robust financialmanagement, planning and reporting arrangements are in place.
Support the development and monitoring of organisational budgets and financialcontrols.
Ensure effective governance processes are maintained and support high-qualityreporting to the Board.
Lead the development and maintenance of organisational risk managementframeworks.
Oversee organisational compliance with legal, regulatory and statutoryrequirements.
Ensure organisational policies are regularly reviewed, updated and implemented.
Coordinate internal and external audits and compliance reviews.
Programme operations and organisational delivery
Support effective organisational planning and delivery across programmes,projects and services.
Develop systems and processes that enable effective programme management,monitoring and reporting.
Ensure organisational resources are aligned to operational priorities and deliveryrequirements.
Oversee organisational performance reporting and management informationsystems.
Support cross-organisational collaboration and effective communication betweenteams.
Ensure grant, contract and reporting obligations are effectively monitored andfulfilled.
Assets, infrastructure and compliance
Provide operational oversight of Ubele's facilities, assets and organisationalinfrastructure, including supporting Wolves Lane leadership and other operationalresources.
Ensure effective management of suppliers, contractors and operational serviceproviders.
Oversee health and safety, safeguarding, data protection and organisationalcompliance arrangements.
Ensure business continuity and organisational resilience plans are maintained andregularly reviewed.
Maintain appropriate systems and controls to support safe, compliant andeffective operations.
External relationships and organisational representation
Develop effective relationships with operational partners, suppliers, funders andstakeholders as required.
Contribute operational insight and expertise to partnership discussions andorganisational initiatives.
Represent Ubele on operational, governance and organisational matters whereappropriate.
Support the CEO and management board through the provision of high-qualityoperational information, analysis and recommendations.
Person Specification
Skills
Operational leadership skills, with the ability to drive organisational effectivenessand continuous improvement.
Planning, prioritisation and organisational skills.
People management and leadership skills, including the ability to develop andsupport teams.
Ability to analyse information and use data to support decision-making andperformance improvement.
Financial and commercial awareness.
Communication, influencing and relationship management skills.
Ability to build productive working relationships with colleagues, Board members,partners, funders and external stakeholders.
Problem-solving skills and the ability to identify practical solutions toorganisational challenges.
Ability to manage multiple priorities and work within a dynamic and evolvingenvironment.
Report writing, presentation and analytical skills.
Experience
Experience in a senior operational leadership role within a charity, socialenterprise, CIC, public sector or similarly complex organisation.
Experience leading organisational operations, systems, processes and businessimprovement initiatives.
Experience managing organisational change and embedding new ways ofworking.
Experience leading and developing multidisciplinary teams.
Experience overseeing organisational budgets, financial controls and resourceplanning.
Experience supporting governance arrangements and working with Boards andSenior Leadership Teams.
Experience developing and implementing organisational policies, procedures andoperational frameworks.
Experience overseeing risk management, compliance and organisationalassurance processes.
Experience managing contracts, suppliers and operational resources.
Experience supporting the delivery of programmes, projects and services within acomplex organisational environment.
Knowledge
Knowledge of governance, compliance and risk management frameworks.
Knowledge of financial management principles, budgeting and performancereporting.
Knowledge of employment legislation and people management practices.
Knowledge of safeguarding, health and safety, data protection and organisationalcompliance requirements.
Knowledge of organisational development and continuous improvementapproaches.
Understanding of the operational challenges and opportunities facing charities,CICs and social enterprises.
Understanding of equity, inclusion and community-centred approaches toorganisational leadership.
Understanding of the social, economic and structural issues affecting AfricanDiaspora communities and community-led organisations.
Knowledge of grant-funded and contract-funded operating environments.
This role involves responsibility for socially impactful and occasionally emotionallydemanding work. A commitment to wellbeing, reflective leadership, and resilience isessential.
A DBS check may be required depending on Ubele’s programmes.
This job description may evolve as Ubele continues its organisational development.
Advocating for Equity & Justice in Our Communities


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Operations Manager is responsible for overseeing the operation of multiple projects run by Bassetlaw Foodbank (BFB). They will be required to deputise for the CEO, ensure compliance is followed, that BFB’s premises are well maintained and all projects have what they need to operate on a daily basis.
About us
Bassetlaw Foodbank was established in 2012 to tackle food insecurity across the district of Bassetlaw. Since 2020 the charity has expanded to tackle poverty on multiple fronts, running projects that focus both on the affordability and accessibility of food. We support residents of Bassetlaw who are in crisis, and those at risk of falling into crisis.
Key Responsibilities
Main Duties:
· Supporting the CEO; in line with the structure chart, managing paid resources (including deputising as needed).
· To oversee and ensure the operation of all BFB’s projects in tandem with one another.
· Managing volunteers across several charity projects.
· Being responsible for compliance across BFB’s sites.
· Being a point of contact for staff, volunteers, supporters, external and referral agencies, and clients.
· Occasionally acting as a key ‘face’ of Bassetlaw Foodbank; networking on behalf of BFB; raising the profile of BFB; encouraging donations.
· Being a contact point for the organisation in relation to the charity including supporters, volunteers, referral agencies and clients.
· Ensuring the completion of daily/routine paperwork in line with operational procedures and role portraits.
· Be responsible for good operational standards and working practices in the warehouse and storage areas.
· Reviewing and updating risk assessments, policies, and procedures; keeping staff and volunteers updated with Trustee-approved information.
· Ensuring all referrals are dealt with accurately and efficiently; being aware of clients’ confidentiality and dignity. This includes talking directly to service users to triage their requests for emergency food parcels.
· Ensuring Health and Safety procedures are recorded and maintained; preparing for and actioning all Health and Safety audits.
· Ensuring Food Hygiene regulations are adhered to at all times in all BFB’s operations.
· Overseeing operational spending and other financial transactions in line with the budget.
· Ensuring all charity vehicles are maintained and compliant.
· Develop relationships with the outlying community to ensure access for all.
· Being a key holder for BFB’s sites and responding to call-outs as required.
· Occasionally filling in as the key member of staff on the mobile community shop, including driving the van and serving customers.
· Any other duties that may be reasonably requested to ensure delivery of BFB’s aims and objectives.
Person Specification
Essential Skills & Experience
- Strong communication, interpersonal and relationship-building skills.
- Confidence representing an organisation in public and community settings.
- Ability to work independently and proactively.
· A willingness to work flexibly within the week determined by operational priorities.
· Safeguarding training Level 2, or a willingness to complete.
· Food Hygiene Level 2, or a willingness to complete.
- Good organisational skills and ability to manage multiple activities.
- This role requires the post holder to move stock in our warehouse, and occasional cover operations on our mobile community shop, so the ability to carry out heavy lifting, following manual handling procedures, is essential.
- Full driver’s licence.
Desirable
- Experience working in the voluntary or community sector.
· Experience working with or coordinating volunteers.
- Experience managing a charity or businesses’ operations.
- A knowledge of compliance and health and safety.
Personal Qualities
- Passion for tackling poverty and supporting a local community.
- Friendly, approachable and confident communicator.
- Self-motivated and able to take initiative.
- Organised.
- Flexible and willing to work outdoors and in community settings.
About the role
Hours: 26 hours a week. We envision working across regular days (Tuesday to Friday) throughout the week, with some flexibility required on occasion.
Salary: £19,438 pro rata (£28,041 FTE equivalent)
Location: The role will be based at Bassetlaw Foodbank’s office in Worksop, but regular travel to events, meetings and other opportunities across the district will be required.
Line Manager: CEO
Additional information: Outdoor working and community outreach are occasional parts of the role. Some evening or weekend work may occasionally be required to attend events or activities.
Please note that as this role may include working with vulnerable adults the successful candidate will be subject to a successful DBS check.
Our vision is to ensure those at risk have access to nutritious food and are treated with dignity.


About Medair UK
Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.
Together, we work in some of the world's most remote and challenging environments. In 2025, despite significant pressures across the humanitarian sector, Medair supported more than 3.6 million people across 13 countries through life-saving health, nutrition, water, sanitation, shelter and cash assistance programmes. From responding to cholera outbreaks in South Sudan and supporting communities affected by conflict in Sudan, DR Congo and Lebanon, to delivering emergency relief following natural disasters in Madagascar and Myanmar, our teams continued to reach people in greatest need with compassion, professionalism and perseverance.
About the Role/Role and Responsibilities
An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Head of Operations. The post holder will provide strategic leadership and operational oversight of Medair UK's finance, HR, IT and governance functions, ensuring robust systems, effective controls, and compliance with all legal and regulatory requirements. They will support the Medair UK Director and Board of Trustees to ensure effective governance and management of the charity in accordance with best practice and ensure a sustainable operational platform is in place to support all Medair UK’s functions. The Head of Operations will contribute to organisational strategy, culture and decision-making, while also taking a practical and proactive role in the day-to-day delivery of operational activities. They will help lead, support and develop the culture of Medair UK, promoting its values and Christian-distinctiveness internally and externally.
About you
You will be a highly organised and experienced, strategic and hands-on operational leader who can provide strong oversight of finance, governance, HR, IT and office management within a growing charity. You will have significant experience in financial and operational management, with a sound understanding of charity finance, governance and regulatory compliance and UK employment law. You will be an effective people manager and leader, with strong communication, planning and problem-solving skills. You will be adaptable, able to manage multiple priorities, work to deadlines, and demonstrate a genuine commitment to Medair’s Christian values, mission and humanitarian purpose.
Key Activity Areas
Financial Management and Reporting
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Lead the charity’s financial management, ensuring accurate records, robust controls and effective financial processes.
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Oversee budgeting, forecasting and cash flow management, in collaboration with the Director to support strategic planning and financial sustainability.
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Manage reserves and organisational funds, ensuring effective stewardship, appropriate cost recovery, timely grant transfers and compliance with donor and regulatory requirements.
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Prepare timely and accurate monthly management accounts, financial reports and performance analysis to support informed decision-making.
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Lead the production of statutory accounts and manage the annual external audit process.
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Ensure compliance and best practice with regard to legal and other regulatory bodies, including data protection and the timely submission of accounts and other returns.
Human Resource Management
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Lead and oversee all HR operations, including the recruitment, onboarding and retention of staff and volunteers.
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Ensure compliance with employment legislation and organisational policies through effective management and administration of contracts, HR records, payroll, pensions and employee benefits.
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Manage employee lifecycle processes, including inductions, appraisals, performance reviews and professional development planning.
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Maintain accurate HR records and oversee attendance, leave, sickness and other employee-related processes in line with organisational policies.
Leadership, Governance and Organisational Development
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Lead organisational operational planning and risk management, ensuring Medair UK has the systems, processes and resources required to deliver its strategic objectives.
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Maintain the corporate risk register and support the Board with governance, compliance and reporting requirements.
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Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
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Own the organisation’s policy framework, maintaining the policy register and ensuring the timely revision, review and compliance of all policies.
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Foster a healthy organisational culture that reflects Medair's Christian values and supports staff wellbeing, engagement and development.
IT & Office Management
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Oversee the IT infrastructure, managing the procurement, installation and ongoing maintenance of IT hardware, systems and software liaising with the IT department at the Medair International Global Support Office (GSO) in Switzerland as appropriate.
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Lead the development, administration and optimisation of Salesforce , other fundraising platforms and related system integrations to support fundraising, donor engagement and organisational objectives, liaising with the IT department in GSO
Switzerlandas appropriate.
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Manage the Salesforce system configuration, enhancements, user access and upgrades, ensuring the platform remains effective and reliable.
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Drive the continuous improvement of Salesforce systems, processes and data management practices, ensuring high standards of data quality, security and operational efficiency.Implement system enhancements, streamline processes and carry out regular data quality, integrity and cleansing checks to ensure accurate, consistant and reliable data.
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Provide training, guidance and user support on Salesforce and Campaign Monitor to maximise staff capability and system adoption.
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Ensure a fully functioning office base which enables Medair UK to deliver its operational activities in the most efficient and effective manner.
Tasks common to all staff
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Act as an ambassador for Medair UK at all times when liaising externally and internally
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Ensure consistent implementation of the Medair brand across all relevant activities
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Record information as necessary and comply at all times with requirements for handling personal / sensitive data
Qualifications - DESIRABLE
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Vocational qualification in business or financial management / administration desirable
Languages
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Excellent English (spoken and written).
Experience / Competencies – ESSENTIAL
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Significant experience in financial and office administration
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Understanding of UK finance and governance and employment law
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Proficient in finance packages, ideally Quickbooks
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Proficient in fundraising or other database(s), ideally Salesforce and Campaign Monitor
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Experience of Microsoft Office solutions, with proficiency in Excel, Word, Internet and email use.
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Effective people manager and strong leadership skills
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Ability to handle a wide and varied workload, with tight deadlines and competing priorities.
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Capable planner, problem-solver and clear communicator.
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Inspired by and in full agreement with Medair’s Christian values and ethos
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Willing to contribute to the spiritual life of the team including prayer meetings
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Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis
Experience / Competencies – DESIRABLE
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Experience of charity leadership and governance
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Experience in relief / development work
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Understanding of Humanitarian Issues
Salary: £47,000 - £52,000
Closing date: Wednesday 12th August, 5pm. Interviews to be held on Wednesday 2nd or Thursday 3rd September.
Workplace:Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of 2 days/wk in the office.
Contract Details: Part-Time (3 days 0.6 FTE), permanent
Direct Reports: Operations Support Officer
Only those eligible to work in the UK can apply.
NOTE: In order to maintain the organisation’s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Plumstead Community Law Centre is a specialist legal advice charity providing free legal advice and representation in immigration, welfare benefits and employment law. Based in the heart of Woolwich, we support local people through our office and community outreach services.
We are seeking an Interim Chief Executive / Operations Manager to oversee the day-to-day running of the Law Centre. Working closely with our Board of Trustees, you will manage staff, office operations, finance and administration, funded projects and organisational compliance, ensuring our services continue to deliver high-quality support to the community.
This flexible role could suit an experienced Chief Executive, Charity Manager, Operations Manager, Office Manager or Practice Manager. Experience of the legal advice or charity sector would be advantageous but is not essential.
To apply, please send your CV together with a supporting statement explaining how you meet the requirements of the Job Description and Person Specification..
Applications will be considered on a rolling basis and the vacancy will remain open until the post is filled.
Plumstead Community Law Centre is committed to equality, diversity and inclusion and welcomes applications from all sections of the community.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The arts for mental health – peer support delivered creatively
Sound Minds is a user-led charity transforming lives through music, film and art. We are a thriving community bound together by creativity and a shared belief in mutual learning and peer support.
Main purposes of the job:
Sound Minds is recruiting a Head of Operations to join our team in Wandsworth.
The Head of Operations is a member of the senior leadership team at Sound Minds and leads the management and day-to-day operations of a vibrant community premises.
Sound Minds is in a period of review and consolidation, following growth of its programmes and having secured Arts Council England National Portfolio Organisation status. The Head of Operations will further develop and implement robust systems to support this growth and the charity’s future aims.
The role leads on all operational, health and safety, premises, IT, systems, human resources, evaluation, and reporting activity. The Head of Operations manages the delivery of Sound Minds’ Peer Support service and will act as Deputy Designated Safeguarding Lead. They deputise for the CEO as required.
They will assist the CEO on maintaining key relationships with external stakeholders and external communications.
Sound Minds is a creative place, and the Head of Operations will need a passion for organisation and administration.
Salary: £42,833 per annum(pro rata) & 3% contribution to pension
Hours: 28 hours per week
This fixed term contract ends on 16th June 2030 and is renewable depending on funding.
Strong IT skills are essential for this role. You will be required to have a DBS (criminal records check) and satisfactory written references before starting.
The full job description and application pack are available from Sound Minds’ website.
Closing date: 10:00am, Monday 7th September 2026
First interviews: Friday 18th September 2026
The client requests no contact from agencies or media sales.
Join us in helping to prevent avoidable blindness across the Holy Land. As our Fundraising Operations Officer, you'll play a pivotal role in supporting fundraising activities, delivering exceptional donor care, coordinating events and appeals, and ensuring the smooth running of our UK office. This is an exciting opportunity for an organised, proactive and people-focused individual to build strong supporter relationships and help grow the voluntary income that enables St John of Jerusalem Eye Hospital Group to transform lives through expert eye care.
The client requests no contact from agencies or media sales.
The Isles of Scilly Wildlife Trust is seeking an experienced finance professional to lead its financial management and oversee the organisation's operational functions. This is a senior leadership role supporting the Trust's continued growth, financial resilience, and conservation mission. The position can be based remotely, with travel to the Isles of Scilly as needed.
What Makes This Role Unique
- Opportunity to join the senior leadership team of a respected conservation charity.
- Flexible full-time or part-time arrangement.
- Remote working (with some travel to the Isles of Scilly as required) will be considered.
- Broad influence across finance, operations, governance and organisational development.
- Chance to contribute to nationally significant conservation projects, including the Isles of Scilly Seabird Recovery Project.
Our Ideal Candidate
The successful candidate will be:
- A qualified (or nearly qualified) accountant.
- Collaborative and approachable.
- Highly organised with strong attention to detail.
- Comfortable working strategically while also managing day-to-day financial
- operations.
- Passionate about conservation and supporting the Trust's mission.
- Motivated to help a growing charity strengthen its systems and long-term
- sustainability.
Overall, this is a senior finance leadership role with significant operational responsibilities, suited to someone who enjoys combining strong financial stewardship with organisational improvement in a mission-driven charity.
For the full list of key responsibilities please see the job description.
CVs will not be accepted, please visit IoSWT website to download the application form
About Us
Our mission is to keep Scilly special – to protect the islands’ unique heritage, particularly its native wildlife, ensuring that this heritage can be enjoyed by all.
We look after around half of the Isles of Scilly, making sure that Scilly stays special. We help wildlife thrive and provide opportunities for us all to enjoy nature.
If you have any questions, or would like to talk about this role, please find our contact details in the job description.

