Communication director jobs in Crystal palace, greater london

Be Part of Meaningful Change

Rape Crisis South London (RCSL) is entering an exciting new chapter. With a new CEO, refreshed Senior Leadership Team, and an ambitious vision for the future, we are laying the foundations for a bold new organisational strategy.
 

Applicants must have the right to work in the UK. 

This role is offered on a consultancy/project basis rather than as a salaried position. Renumeration will be agreed as a total project budget, not a salary, and will reflect the scope and deliverables of the assignment.
 

There are no fixed weekly working hours. The consultant will have up to three months to complete the agreed deliverables and may determine how and when the work is undertaken within this timeframe (for example, delivering the work in a shorter period if preferred).
 

The role is not office-based. Meetings will take place as required with the Director of Programmes, either virtually or in person, to support progress and delivery.
 

About the Role

We are now seeking a Frontline Programme SOP Freelance Writer to join our Programmes Department on a temporary basis at this pivotal time for the organisation.
 

The successful candidate will be a highly skilled and sensitive Programme SOP Writer, responsible for developing clear, ethical, and trauma‑informed Standard Operating Procedures (SOPs) across our services, ensuring consistency, safeguarding, and best practice in service delivery.
 

This role is critical to ensuring safe, consistent, and high-quality support for survivors, while strengthening safeguarding, compliance, and operational excellence.

You will work closely with frontline staff, safeguarding leads, and leadership to document and improve processes across support services, ensuring all procedures reflect feminist principles and survivor-centred care.

Interview Process

Shortlisted applicants will be invited to an interview, conducted via MS Teams.

Stage one: MS Teams with the Director of Programmes and two other panel members.

The whole process from advertisement to appointment, may take up to 1 - 3 weeks.

Due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.

Our vision:
A world free from sexual violence, where survivors are believed, respected and supported.
 

Our mission:
To provide high‑quality, specialist support and to challenge the structures that enable sexual violence.
 

What You Will Do

• Map and document end-to-end processes across all four frontline support services (e.g., intake, risk assessment, case management, referrals, crisis response)
• Develop trauma-informed, survivor-centred SOPs that prioritise safety, dignity, and confidentiality
• Collaborate with frontline practitioners to capture real-world workflows and best practices
• Ensure SOPs align with safeguarding policies, legal requirements, and ethical standards (e.g., data protection, confidentiality, consent)
• Standardise documentation formats, language, and terminology across programmes
• Identify gaps, risks, and inconsistencies in current processes and recommend improvements
• Support the integration of feminist principles into operational procedures
• Produce practical guidance documents to support staff training and onboarding
• Create processes for regular reviews and updates of SOPs to reflect evolving best practice and legislation

About You

Person Specification - Essential

• Proven experience writing SOPs, operational manuals, or process documentation in sensitive service environments
• Strong understanding of trauma-informed practice and survivor-centred approaches
• Experience working with or within services supporting survivors of sexual violence, domestic abuse, or similar contexts
• Excellent written communication skills with the ability to handle sensitive subject matter appropriately
• Strong stakeholder engagement skills, particularly with frontline practitioners
• High attention to detail and ability to maintain confidentiality and ethical standards
   

Desirable

• Comprehensive, trauma-informed SOPs for all key programme areas
• Process maps and workflows for service delivery pathways
• SOP templates and documentation standards
• Recommendations for strengthening safeguarding, consistency, and service quality
   

What You Bring

• Commitment to feminist, survivor‑led practice
• Anti‑racist and anti‑discriminatory values
• Ability to work independently and collaboratively
• Commitment to learning, reflection and self‑care

Safeguarding and Safer Recruitment

Rape Crisis South London is committed to safeguarding survivors, children, young people and adults at risk. All staff have a shared responsibility for promoting safety and wellbeing.
 

This includes:

• Promoting the safety and wellbeing of service users
• Identifying and reporting safeguarding concerns
• Following organisational safeguarding policies and procedures
• Supporting a culture where everyone feels safe, respected and supported

Our safer recruitment processes include:

• Values‑based interviews
• Verification of identity, qualifications and employment history
• Reference checks
• DBS checks (enhanced or basic, depending on the role)

Safeguarding training and ongoing supervision

Equality, Feminism and Inclusion

RCSL is an equal opportunities employer. Our work is rooted in feminist principles that recognise sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
 

We particularly welcome applications from women who are under‑represented in roles within the Violence Against Women and Girls (VAWG), charity, social impact sector.
 

Intersectionality and Reasonable Adjustments

We recognise that experiences of sexual violence are shaped by intersecting factors including:
 

• Race and ethnicity
• Disability
• Sexuality and gender identity
• Socio‑economic background
• Immigration status
• Faith and culture

We are committed to removing barriers and creating an inclusive workplace.
 

Applicants are encouraged to tell us if they require reasonable adjustments during the recruitment process, such as:

• Alternative interview timings
• Additional time for written tasks
• Support relating to disability, neurodivergence or health needs

Learning and Development

As a charity undergoing growth and transformation, we welcome colleagues who are committed to ongoing learning and professional development. We provide induction, supervision, and development opportunities appropriate to the role.
 

The interview will explore experience and approach to:

• Safeguarding
• Equality, diversity and inclusion
• Feminist and trauma‑informed practice
• Role‑specific responsibilities
• Role‑specific assessment details 

Post holder will be required to undertake either Enhanced or Basic DBS
 

This post is open to women only and is a Genuine Occupational Requirement under Schedule 9, Paragraph 1 of the Equality Act 2010 (where applicable). 

How to Apply 

Please submit:  

• Your CV 
• A cover letter outlining your suitability for the role Applications should be sent in PDF format to (no more than a 1000 words)
• Closing date: until filled 
• Interview date(s): on a rolling basis

Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
 We encourage you to follow us on LinkedIn @rapecrisissouthlondon for future opportunities and updates.

AI in Job Applications

We understand that some candidates use AI tools when applying. While we welcome technology to support clear communication, your application should reflect your own skills, knowledge and experience. 

Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.

We are looking for an experienced and highly organised Operations Manager to keep our offices, systems, and services running smoothly across the UK. This is a varied and impactful role where your work directly enables frontline teams to deliver life-changing support.

About the role:

Reporting to the Director of Finance and Operations, you will take ownership of the day-to-day operational infrastructure of the organisation, including:

• Managing office facilities, leases, and contracts across our head office and nine regional sites.
• Overseeing IT systems and supplier contracts to ensure reliability and security.
• Leading on contract negotiation and supplier management.
• Managing a central administration budget.
• Overseeing our fleet of 80 leased vehicles (with support from a Fleet Administrator).
• Improving efficiency of our systems, processes, and ways of working.
• Project managing office moves and operational projects.

This is a hands-on role with real responsibility and variety.

What we’re looking for:

Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts - including managed IT service contracts, budgets and holds a qualification in cyber security or IT.

• A systematic and effective problem solver – you are self-disciplined and analytical and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making.

• A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines – you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion.

• A strong verbal and written communicator with a high level of attention to detail – you’re a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures.

• You build strong working relationships both internally and externally – you are driven to achieve results and have the ability to train and support others to make correct decisions

• You work well within established systems, standards and procedures – you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions

What we offer:

We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Time off in Lieu

• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, click here. More information can also be found in our Candidate Pack.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please send your CV and a covering letter highlighting why your application meets the criteria for the role and should be considered above others to us via the link.

Please disclose in your covering letter if you have used AI for any part of your job application.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Additional information:

• Interviews will take place in Leatherhead
• If you require any adjustments during the interview process, please let us know
• An enhanced DBS check is required

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

If you’re looking for a role where your operational expertise genuinely makes a difference, we’d love to hear from you.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.

Job purpose

To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective, and tailored to individuals’ circumstances. To maintain detailed case records, and keep up to date with legislation, policies, and procedures; as well as undertaking appropriate training.

Scope of role

The Debt Advisor is responsible for providing comprehensive, face-to-face debt advice to over-indebted Londoners, tailored to their specific circumstances. This role involves conducting detailed interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The advisor ensures income maximisation and provides ongoing casework support, acting on behalf of clients where necessary. Maintaining up-to-date case records and staying informed about relevant legislation, policies, and procedures are crucial aspects of the role. The Debt Advisor is also expected to complete continuous professional development and contribute to the team’s overall objectives by meeting targets, prioritising workloads, and demonstrating financial efficiency.

What We’re Looking For:

• Ability to give accurate, personalised advice and support clients to make informed decisions
• Experience carrying out detailed casework and acting on behalf of clients when needed
• Strong record keeping, with case notes completed to required standards and deadlines
• Commitment to keeping debt advice training up to date
• Good teamwork and the ability to manage your own workload while meeting targets
• Commitment to following organisational policies and procedures

• Commitment to working in line with Toynbee Hall’s values:
  • Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
  • Courageous – principled, ambitious, and acting with integrity.
  • Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan to cover your healthcare needs specified in the policy

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

How to Apply

Complete our online application for, attach your CV and a Cover Letter.

Application deadline is 12 June 2026

The Politics Project is looking for a collaborative, strategic and people-focused Partnerships and Advocacy Manager. You’ll lead our influencing and partnerships work with a focus on the Democracy Classroom network, strengthening relationships across the youth, education and democracy sectors. If you are energised by connecting organisations, building relationships, and mobilising a network to take up new opportunities, we’d love to hear from you.

About The Politics Project

The Politics Project supports young people to use their voice by giving them access to brilliant democratic education. They work with young people, teachers, youth practitioners and politicians to help them learn about, teach and actively participate in democracy. The Politics Project works across the UK with over 3,000 schools and youth groups and 400 politicians.

About Democracy Classroom

Democracy Classroom is a growing, non-partisan partnership of more than 100 civil society organisations committed to strengthening democratic engagement among young people across the UK.

The network is supported by the Democracy Classroom Platform, an online hub featuring hundreds of free resources for teachers and youth practitioners. Democracy Classroom reaches educators in 95% of UK parliamentary constituencies and plays a leading role in shaping the sector’s voice - coordinating joint submissions to government consultations and producing shared visions such as The Roadmap to Votes at 16.

This is a rare opportunity to drive collaboration at a national level and support the sector to prepare for major upcoming changes in democratic education, including the introduction of Votes at 16.

About the role

We are looking for an experienced Partnerships and Advocacy Manager to strengthen The Politics Project’s influencing and partnerships work, with a focus on Democracy Classroom - a non-partisan network of organisations across the youth, education and democracy sectors. You’ll lead the implementation of the new Democracy Classroom strategy, and grow the network’s impact and reach in the build up to the next general election and the implementation of votes at 16.

You will play a central role in expanding and activating the network - supporting over 100 partner organisations to collaborate effectively, share learning, build trust and increase their collective impact. You will be a key player in keeping the sector informed, connected and ready to respond to key moments in democratic engagement, from elections to policy changes.

You will take on a highly relational role, working closely with the team to manage and nurture a complex network blending multiple sectors. You will collaborate with the Director to manage shared relationships across the Democracy Classroom network, building more ownership over time. You’ll help position Democracy Classroom as an important conduit between the sector and major stakeholders like government departments and funders.

This is a dynamic, outward-facing role that blends strategic thinking with hands-on coordination. You’ll work closely with the Head of Communications and Networks, the Democracy Classroom Programme Coordinator and colleagues across The Politics Project to make sure partners feel supported, valued and part of a shared mission.

The Politics Project is based in London, and the post holder will be expected to work from the office at least two days a week. The role may require occasional UK travel and some evening/weekend work, for which time off in lieu will be given. The role has a six-month probation period. The hours of work are 37.5 hrs per week. This is a fast-paced role in a friendly, supportive and growing team.

Key responsibilities

Partnership management

• Build, nurture and deepen relationships with more than 100 civil society partners, helping each partner see themselves as part of a growing and collaborative sector.

• Identify and recruit new organisations into Democracy Classroom, leading our onboarding process and helping new partners make the best of Democracy Classroom.

• Facilitate partner input into planning, shared problem-solving and decision-making.

• Build understanding of partners’ diverse needs and perspectives, supporting and balancing between these with sensitivity.

Advocacy and influencing

• Spot and act on emerging opportunities for collaboration, policy influence and joint sector action.

• Work with government departments such as DfE, DCMS, and MHCLG on the implementation plan for Votes at 16, translating sector expertise and experience.

• Manage relationships with academics and engage confidently with research to be an effective advocate for democratic education.

• Organise and facilitate events and advocacy opportunities such as advocacy panels, funder roundtables.

• Draft reports, submit evidence to the government, and feed into policy consultations.

• Jump on quick opportunities for the network, bringing people together and turning things around fast (e.g., presenting sector needs to funders or submitting evidence to Government).

Engagement and representation

• Plan and deliver Democracy Classroom meetings, training and networking events.

• Represent The Politics Project and Democracy Classroom externally as a confident ambassador for our collaborative, non-partisan approach.

• Develop and deliver partner communications to ensure consistent, clear and timely updates.

• Act as the main point of contact for Democracy Classroom partner queries, support and collaboration.

Monitoring and reporting

• Track partner engagement and feedback to support continuous improvement.

• Contribute to monitoring, evaluation and reporting to demonstrate the network’s impact.

• Work with The Politics Project team to most effectively document partner activity.

Benefits

• 33 days’ annual leave including three days off between Christmas and New Year, in addition to Bank Holidays. 

• 4% employer pension contribution.

• 2 working days / 15 hours of volunteer leave a year.

• Cycle to Work scheme.

• Professional development and training opportunities

• A warm, inclusive and values-led working environment

About you

You are passionate about democratic engagement and believe in the power of young people’s voices. You’re an enthusiastic relationship-builder who enjoys connecting organisations, spotting opportunities and turning ideas into action.

You’ll bring a strategic mindset, strong emotional intelligence and communication skills, and confidence working across sectors. You’re proactive, organised and comfortable balancing long-term partnership development with hands-on delivery.

Most of all, you’re motivated by the challenge and opportunity of supporting a high-profile national network that is shaping the future of democratic education.

An enhanced DBS check is required for this role (provided by The Politics Project).

Skills and experience

Essential

• Proven experience in partnership or stakeholder management, ideally in civil society, education or government.

• Strong strategic thinking, and a drive to identify and jump on opportunities for collaboration and growth.

• Excellent relationship-building, communication and influencing skills.

• High emotional intelligence and ability to navigate complex relationships in a growing space.

• Strong project management and organisational skills, and ability to manage multiple priorities.

• Confident working with the youth or education sectors (teaching/youth work not required).

• Experience of submitting evidence to Government, drafting quasi-academic reports or policy briefings, or responding to consultations. An academic background is not needed, but you must be comfortable engaging with policy and research.

• Knowledge of, and interest in, UK politics and democratic engagement.

• Self-motivated, resilient and solutions-focused.

• Willingness to work occasional evenings/weekends and travel within the UK.

Desirable

• IT literacy, including strong use of Google Workspace.

• Experience using CRMs or managing databases.

• Experience evaluating partnership impact and producing reports.

How to apply

Please apply via Charity Job with the following:

• Your CV (no more than two pages).

• A supporting statement of no more than one A4 page, setting out how your experience, skills and knowledge meet the person specification and why you are drawn to this role.

The closing date is 11:30pm, Saturday 20th June 2026.

Screening calls are planned for the week beginning Monday 29th June, with interviews to follow in early July.

Anticipated start date will be August or September, depending on notice period.

This is a new position within CWJ, and will involve working with our CEO, Harriet Wistrich, on potential miscarriages of justice relating to women who have offended in response to male violence. Cases will range from convictions arising from coerced offending, counter allegations, victims of trafficking and grooming gangs, to advising on appeals by those convicted of murder or manslaughter at the CACD and CCRC.

We would consider the role at 30 hours per week.

Role Purpose

To lead and supervise legal work challenging the criminalisation of women who have been prosecuted for offences that have arisen as a result of male violence, coercion or abuse. The role will provide expert oversight of complex criminal appeals and review cases, ensuring that women’s experiences are properly recognised within the legal process and that cases are progressed to the highest professional standard using a feminist, trauma‑informed approach.

Key Responsibilities

Key Responsibilities:

• Lead and supervise criminal appeals and reviews for women prosecuted in the context of male violence, coercion, or abuse.

• Manage a caseload of strategic criminal appeals, ensuring trauma-informed and feminist legal practice.

• Maintain Legal Aid Agency supervisor status and compliance.

• Supervise and support junior legal staff.

• Collaborate with partner organisations and contribute to CWJ’s litigation strategy.

• Engage in training, media, and sector-wide advocacy.

Essential Criteria:

• Qualified solicitor or barrister (England & Wales) with at least three years’ post-qualification experience.

• Meets Legal Aid Agency criteria for criminal appeals supervisor.

• Strong experience in criminal law, especially appeals and legal aid casework.

• Commitment to CWJ’s feminist values and anti-oppression approach.

• Excellent communication and self-management skills.

• Understanding of issues affecting disadvantaged and marginalised groups, especially violence against women and girls.

*Women-only: We deal directly with victims of sexual violence, therefore it is a genuine requirement that this is role is carried out by women only - Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies

The Business Development Team provides a specialist support function to enable the organisation to achieve its growth objectives. We promote the strategic growth of the organisation by supporting the retention of existing work and securing new contracts via competitive tender and business proposals.

This is an exciting opportunity for a Bid Writer with demonstratable writing experience and knowledge to join us and write applications that fully articulate Family Action’s offer.  Experience relevant for your effectiveness in the role might be from various sectors.  If you are passionate about supporting us to submit high-quality tenders and applications, achieving success rates whilst engaging with our services to contribute and evidence the impact of their work for inclusion in submissions then we would like to hear from you.

Job title: The Social Change Nest Financial Controller (Client Funds)

Role Purpose:

This role sits at the heart of our financial controls at the Social Change Nest and combines cash management oversight, payment operations and financial compliance. However, this is not a traditional Financial Controller position. You will work with the team to ensure robust financial controls, accurate reconciliations, secure payment processes and transparent reporting for our diverse portfolio of social impact clients. You will also be a key driver of operational improvement, identifying better ways of working as we scale.

About the Social Change Nest

The Social Change Nest (SCN) is a fiscal hosting organisation that removes the financial and administrative barriers preventing grassroots groups and informal movements from accessing funding. Since 2021, we have supported 700+ groups across the UK and internationally, helping them access over £50 million in funding for causes ranging from climate and housing to racial justice and social wellbeing. We also work closely with funders, providing Grant Distribution and Fund Management services, enabling us to support social action with confidence and transparency. We are at the forefront of fiscal hosting in the UK! 

We’re a growing business operating at pace. We’ve established a lot – but as we grow, we’re still working some things out. The right person will thrive in this environment and relish building out a future-facing finance function. You’ll enjoy problem-solving, feel comfortable handling multiple priorities at once, and seek collaborative solutions. You’ll be adaptable, able to shift focus quickly when things change, and ensure strong communication across the team and with clients to keep everything aligned. 

Key Responsibilities:

1. Payment Processes & Systems Management

●Own and optimise the end-to-end payment infrastructure (banking platforms, expense management tools, Open Collective platform and accounting system integrations)

●Design, implement and monitor robust internal controls to prevent fraud, errors or unauthorised disbursements

●Streamline high-volume payment workflows while maintaining strict adherence to SCN policies

2. Bank Reconciliations & Treasury

●Ensure all client bank accounts are reconciled accurately and daily

●Investigate and resolve any variances between bank statements and the internal ledger immediately

●Track client cash positions to ensure sufficient liquidity for planned social project disbursements

3. Financial Reporting & Compliance

●Produce clear, concise financial reports for clients detailing fund movements and remaining balances

●Act as the lead contact for external audits regarding client cash and payment controls. Support the preparation of year end accounts and SCN’s external Audit as it interfaces with Client funds.

●Ensure all cash management and payment processes comply with UK Anti-Money Laundering supervision and relevant HMRC requirements

4. Operational Innovation & Client Service

●Proactively research and implement new financial technologies to enhance speed, security and transparency of client services

●Continuously evaluate existing workflows to eliminate bottlenecks and improve the client experience

●Lead the roll-out of new financial tools or system upgrades, ensuring smooth transition for internal teams and external partners

5. Leadership & Collaboration

●Line manage 1–2 members of the finance team, providing mentorship and support

●Being the point of escalation for the Finance and Delivery teams on more complex finance queries and dealing directly with our clients for financial solutions

●Contribute to finance team planning and lead on delivery of key projects

●Collaborate effectively with internal and external stakeholders across the organisation

Skills and Experience:

Essential

• Professional accounting qualification: ACA, ACCA or CIMA
• Proven experience in a Financial Controller, Head of Finance or senior audit role with a focus on cash controls and high-volume transactions
• Strong knowledge of financial governance, internal controls and compliance frameworks
• Experience in at least one of the following:

            -managing multi-currency transactions, FX impacts and global banking corridors

            -oversight of restricted funds, ensuring disbursements align with specific grant conditions and reporting requirements

            -implementing AML and KYC protocols and ensuring rigorous due diligence on all fund movements

• IT-literate and confident with leading technological change; advanced Excel skills and track record of implementing operational improvements
• Excellent interpersonal and communication skills — able to translate financial information clearly for non-finance stakeholders
• Strong organisational skills with the ability to work in a fast-paced, dynamic environment while maintaining exceptional attention to detail, and being comfortable with shifting priorities and emerging risks
• Ability to lead, manage, and work effectively both as a member of a team and on own initiative.
• Ability to think strategically, supporting the implementation of a financial strategy and suggesting appropriate changes to SCN’s services.

Desirable

• Experience in the non-profit, charity or client-services sector
• Experience in a fast-growing or start-up environment
• Understanding of power dynamics and community engagement
• Experience with innovative approaches to governance

 Location: London/Hybrid preferred – 2-3 days /week in the office

Reporting To: Finance Director

Contract: Full time, Permanent (flexible working considered)

Salary: £58,000-£60,000

Date Closes: Thursday 11th June

Right to Work in the UK required, no sponsorship available. 

We are 4 Day Week employer

Purpose of the role

Brook is the UK’s leading sexual health and wellbeing charity, providing inclusive, confidential services and education to support people of all ages.  We are committed to changing attitudes, challenging prejudice and championing equality.

We are seeking a highly organised and proactive individual with experience working in clinical governance, quality, compliance or healthcare administration within a health service delivery setting. 
You will be confident supporting systems that ensure services are safe, effective and continuously improving, and comfortable working with governance processes, regulatory requirements and quality reporting. 

Working closely with the Assistant Director of Nursing and senior leaders, you will support the effective operation of governance systems including clinical policies, audits, incidents, complaints, patient feedback, compliance, and external regulatory requirements. 
 

Essential criteria

• Experience of working within an organisation delivering clinical health services
• Experience of working within clinical governance, quality, compliance or healthcare administration
• Strong organisational skills with excellent attention to detail 
• Clear and effective written and verbal communication 
• Ability to analyse and interpret qualitative and quantitative data 
• Confident producing reports and presentations for a range of audiences

To learn more about the role and person specification please read the attached 'role specification' which can be found on the application form.

About the role:

• Hours: Full-Time 37.5 Hours per week

(Upon completing your probationary period, you will be eligible to join the 4 Day Week program, which allows you to work 20% fewer hours without a decrease in salary)

• Contract: Permanent
• Location: This is a UK-wide role that can be primarily remote, with a designated base at the nearest Brook office or service.
• Salary: £40,000
• Closing date: 27th May 2026

Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.
 

About Brook:

Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality. 

Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health. 

We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need. 

Benefits of working for Brook:

• 4 Day Week (Working 20% hours less without salary decrease)
• Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays 
• Sick pay (from 3 up to 12 weeks fully paid) 
• Flexible working 
• Gratitude scheme 
• Assisted purchase scheme 
• Cycle to Work up to £1k 
• Employee Assistance Programme (EAP) 
• Long service awards 
• Maternity and paternity pay 
• Pension scheme – Employee pension contributions matched by Brook up to 4% of qualifying earnings
• Training and development opportunities 
• Coaching

Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.

Please note: internal applicants with live sanctions will not be considered for this role. 

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible. 

Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role. 

Thank you for your interest in working for Brook.
 

Brook Safeguarding with Purpose

Working with People Safely. Safe Place, Safe People.

We’re currently recruiting a part-time (28 hours per week) Counselling Service Manager to manage one of the Charity’s  counselling services and work with colleagues across our services in Croydon, Merton and Sutton. For this post you need to have a counselling/mental health qualification along with extensive clinical and management experience. We are also looking for people with an open and flexible attitude; excellent engagement skills and a passion for working with children and young people around mental health.

Responsibilities include supporting less experienced staff and supporting the cohesive working between services within the charity. In addition, you will be offering a flexible range of short-term and longer-term mental health interventions to children and young people aged 11-25 including individual and group-based support; workshops; crisis support; mental health themed activities. The posts have scope and opportunity for developing new initiatives and ways of working to support young people’s mental health across South London. 

All posts are fully office based and will require flexible working across service areas and interventions and will involve some regular evening and/or weekend work to meet the needs of young people.  

Please read the full Job Description and Person Specification for this role included in the Service Manager Maternity Cover Recruitment pack below, before completing the forms.

Applying for the Posts  

In the Recruitment pack you will find the Job Description and Person Specification for the Service Manager Maternity Cover role. 

To be considered for the position, the Application and the Equality & Diversity Monitoring Forms need to be completed and return to the email address on the Application Form by Wednesday 27th May 2025.    

We understand some candidates may want to use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we also want to learn more about the authentic you, so please ensure that your application reflects your own skills, knowledge and experiences wherever possible. In the spirit of transparency - we also ask that you indicate if you have used AI in your application.    

Decisions about who to invite for interview will be based on how well someone demonstrates that they meet the person specification for the specific post, so please make sure you complete the application form fully and accurately, giving evidence of how you meet each point in the person specification and indicating your relevant knowledge, skills and experience. Please note that CVs will not be considered.   

Email applicants will receive a confirmation of receipt and shortlisted candidates will be contacted as soon as possible for an Interview. Due to the high volume of applications, we unfortunately only provide individual feedback to those who reach the interview stage. 

*We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Job Title: Safety and Security Specialist

Location: London, UK preferred, or Addis Ababa, Ethiopia; Accra, Ghana; Beirut, Lebanon; or Kampala, Uganda (Only candidates who are eligible to work legally without work visa sponsorship in the country will be considered.)

Contract Type: Full-time (40 hours per week), long-term engagement

Hiring Salary: This is a national position. Please refer to Appendix I for the hiring salary for each country.

Target Start Date: As soon as possible

Application Closing Date: June 9, 2026 23:59 GMT

This job advert is for an existing vacancy.

About Right To Play:

For more than 25 years, Right To Play has been protecting, educating, and empowering millions of children each year to rise above adversity through the power of play.

We offer programs in 13 countries across Africa, Asia, the Middle East and North America, reaching millions of children each year in some of the most difficult places on earth, helping them to stay in school and learn, overcome prejudice, heal from trauma, and develop the skills they need to thrive. We do this by harnessing play, one of the most fundamental forces in a child's life, to teach children the critical skills they need to dismantle barriers and embrace opportunities, in learning and in life.

This work is supported by our two global offices in Toronto, Canada and London, UK; and seven National Offices in North America and Europe.

Benefits Highlights:

• Connect and collaborate with a global team who are passionate about protecting, educating and empowering children and youth using the power of play!
• Culture premised on our Culture Code (accept everyone, make things happen, display courage, demonstrate care, and be playful)
• Paid leaves
• Competitive benefits
• Learning opportunities and 5 learning and development (L&D) days per year
• More information on what we offer is available on our website.

Application Method:

Apply with your resume and cover letter in English via the application link.

Right To Play provides equal employment opportunities to employees regardless of their gender, race, religion, age, disability, sexual orientation or marital status. We strongly encourage groups who have been historically disadvantaged with respect to employment to apply for positions at Right To Play.

As part of our selection process, final candidates will be required to complete security checks and Vulnerable Sector Check or equivalent criminal record check as a condition of the offer. More details about our recruitment process are available here. Safeguarding information is available here.

As part of our recruitment and selection process, Right To Play uses Artificial Intelligence (AI) - assisted tools to support the assessment of candidates or applications. This may include but not limited to generating and editing of job adverts, assessment and interview questions, scheduling, translation, transcription, note taking, etc. Our Applicant Tracking System (ATS), VidCruiter, also use AI-powered ChatBot to answer candidates' enquiries. These tools are used only to assist human reviewers in evaluation and do not make selection or screening decisions. All hiring decisions are made by human reviewers. All AI-assisted processes comply with applicable privacy and data protection regulations, including GDPR and PIPEDA. For more information, please refer to RTP AI Policy and our Best Practice: Use of AI in Recruitment.

We value and promote a culture of diversity, equity, inclusion, and belonging. We are committed to providing accommodations to candidates with disabilities during the recruitment and selection process, and thereafter. Please reach out to the People & Culture team by email. All information provided will be treated as confidential and used only to provide an accessible candidate experience.

Job Description:

Job Title:  Safety and Security Specialist

Grade: 9

Reports to: Chief People and Culture Officer (CPCO)

Location: London preferred or Ethiopia, Ghana, Lebanon or Uganda

Direct Reports: None

Indirect Reports: Technical oversight of the in- country Safety and Security Focal Points (SSFP)

Department: People and Culture

1-Purpose:

Safety and Security Specialist safeguards Right To Play (RTP)’s people, assets, and operations by leading effective safety and security risk management across all contexts. The role ensures appropriate policies, preparedness, and incident response frameworks that enable programs to operate responsibly in volatile environments while advising leadership and fostering a strong culture of safety and accountability.

2- Accountability & Responsibilities:

Work to deliver against a set of KPIs in security overseen by RTP's Executive Team (ET) by: (25%)

• Lead on the continued development of adaptable security measures for RTP's different methods of programme delivery.
• Mentor and developing a network of Safety and Security (S&S) Focal points to deliver in-country security procedures with Country Directors
• Regularly monitor and audit of security KPIs at country level
• Support ET members integrate security measures/considerations in the areas they oversee
• Promote security measures at country level and developing a culture of security across RTP's global programmes.

Security Management (25%)

• Develop and oversee global S&S policies, standards, roles and responsibilities and minimum requirements including Risk Assessments (SSRAs) and Standard Operating Procedures (SOPs) for all areas of operation.
• Ensure implementation and consistent application of RTP S&S Principles, standards, and KPIs
• Ensure alignment with humanitarian principles and international best practice
• Monitor and report on S&S implementation for RTP, through regular external audits or self-assessments
• Advise ET on all aspects of S&S helping them to understand what risks are acceptable, under what conditions and actively promotes a strong culture of S&S among the RTP team

Incident Management (20%)

• Coordinate all S&S incident responses and promptly report incidents to the CPCO
• Advise and review contingency plans, including hibernations, relocations and security or medical evacuations.
• Monitor and support the effective use of all communication systems (HF, VHF, satellite phones, mobile phones and the internal security information tree) and procedural compliance.
• Lead or coordinate responses to serious incidents (e.g. staff injury, kidnapping, detention, attacks) and Act as a central coordinating point during major crises
• Ensure clear incident reporting, investigation, and learning

Information Collection, Analysis and Sharing (15%)

• Collect information on safety and security issues relevant to RTP and share with the country leadership team and Global Crisis Management Team (GCMT)
• Disseminate information on safety and security to RTP staff
• Compile monthly reports on safety and security and share with the CPCO, Unit leads CD and RTP SSFP
• Participate in networking with other NGO and UN safety and security representatives and fora

Capacity Strengthening, Learning and Compliance (15%)

• Design, coordinate, and oversee organizational safety and security training, including core learning for staff and coaching SSFPs to deliver context‑appropriate training.
• Establish and maintain safety and security orientation processes for new staff, interns, volunteers, and visitors, including travel protocols and arrival briefings.
• Build leadership and staff understanding of individual and collective safety and security responsibilities, reinforcing a culture of shared accountability and duty of care.
• Monitor overall compliance with S&S policies and procedures, identifying trends, gaps, and risks, and escalate concerns to line management and leadership as appropriate.
• Provide technical guidance and support to managers on addressing non‑compliance, including recommendations for corrective actions when needed.
• Ensure systems are in place for reporting work‑related injuries, accidents, security incidents, and fatality risks, and promote timely and accurate reporting.
• Provide functional oversight and guidance for contracted or assigned security personnel (e.g. guards), where applicable, in collaboration with operations and management teams.

Perform other duties as assigned.

3- Scope (geographical and/or functional), Impact and Autonomy

This is a global role that has an oversight on all S&S work within RTP and ensures support and guidance are provided to country teams and all other global units including security in travel.

4- Leadership and Staff management

• Coach and support the development and building of a high performing team of around 12 S&S focal points and advice ET, Country Directors and Unit leads on Security matters.
• Support the recruitment and onboarding of colleagues that act as S&S focal points or have key responsibilities on S&S according to the framework.

5- Information requirement for decision-making

• Make decisions/recommendations based on the documentation/data/information shared by the country offices and global units and cross referencing the same with the RTP network information/ government sites/ manuals/globally accepted practices and principles.
• Require sometimes consolidation and analysis of information from all countries requires to reach decisions that are linked to organization’s priorities and values.
• Information may not always be readily available and may require ongoing effort to stay updated in order to provide accurate and timely advice withing tight deadlines and sensitive environments at times.

6- Innovation and Improvements

Keep track of innovations in security practices including new tools and efficiencies in risk mitigations. Continuously innovate security measures in response to evolving RTP governing model. Monitor and proactively facilitate after action reviews for incidents and shares findings and action plans that drive improvements to the overall S&S practices

7- Relationships & Communications: Internal / External

Work closely with the Global Crisis Management Team, Global Director Country Offices, Logistics and Operations Manager, Unit leads and S&S Focal Points on Safety and Security matters.  Maintain a professional and friendly relationship with all RTP team.  Externally form part of security networks and manage key providers

8- Expertise (Certifications / Education, Professional Experience/Language)

• Security and Risk management qualification or equivalent experience and up to date training certificates in hostile environment training (HEAT), crisis management training, stress and resilience.
• Extensive experience of security management in at least 3 of the following regions: Africa, Americas, Asia, Middle East or Europe, ideally in multiple countries with varied risk profiles, and in the context of NGO, INGO, news media or inter-governmental agency operations
• Proven experience developing and implementing non-standard security policies, frameworks and practices. This includes delivering security measures across a mixed portfolio of programmes.
• Demonstrated cultural sensitivity and a strong understanding of the legal, moral, and contractual duty of care obligations required of humanitarian and international organizations with devolved accountability and responsibilities.
• Strong understanding of an organization’s duty of care requirements and how this will integrate with other good security and safeguarding practices, health and safety legislation and organizational needs in various countries.
• A strong and well-developed network of contacts with relevant external providers, as well as key professionals working with these providers
• Experience of hostile or complex operating environments with a demonstrable understanding of the challenges faced by international organisations and the NGO sector
• Good communication skills in spoken and written English essential. Including experience of writing and reviewing policies, procedures and plans. Knowledge of other languages spoken in the region would be a significant plus.

9-  Core Competences

• Collaboration: Display calm and credible leadership under pressure, communicate and deliver on a clear course of action in effective collaboration with colleagues. Able to influence change with individuals unfamiliar with security or where security has not been understood as a priority.
• Growth Mindset: Establish a culture of feedback and opportunities for continuous learning and skills development, encouraging new ideas and new approaches for improvement. Creative and flexible in developing and implementing practical solutions to challenges
• Resilience: A high level of resilience and drive, able to be flexible, adapt to change as required. Excellent political judgment, responsiveness, ability to provide leadership and support for security-related emergencies
• Professionalism: Demonstrate alignment with the organization’s Culture Code; works respectfully and with cultural sensitivity across contexts. Is comfortable operating in a diverse, anti‑racist, female‑led organization grounded in humanitarian principles.
• Management and Interpersonal Skills: Mentor diverse teams with influence, fostering trust, high performance, and shared ownership of outcome

10- Additional Information

The role requires travel to RTP countries and may travel to HQs, along with flexibility to work outside standard business hours to collaborate effectively with country and global teams from multiple time zones.

Appendix I: Hiring Salary for Each Country

Hiring salary is dependent on the successful candidate’s location. This is a national position and salary will be paid in the local currency. Please note that this salary will be subject to the usual deductions, including required taxes.

• Ethiopia: ETB 323,718 per month
• Ghana: GHS 20,636 per month
• Lebanon: USD 4,758 per month
• Uganda: UGX 12,675,067 per month
• United Kingdom: GBP 63,618 per annum

Are you passionate about building relationships to drive meaningful change to make a real difference in people’s lives? Samaritans is the UK and Ireland’s leading suicide prevention charity. While we are best known for listening to those who need us, we also work to influence change through our advocacy campaigning and relationships with political stakeholders.​

We are looking for a Public Affairs and Campaigns Officer to join our team and help influence decision makers and mobilise our campaigners to achieve our vision of fewer lives lost to suicide. You’ll play a pivotal role in delivering inspiring public affairs and advocacy campaign activity that help achieve our policy and influencing aims, resulting in lasting system change.​

​

About the Role

As Public Affairs and Campaigns Officer, you will lead on the development and delivery of impactful advocacy campaigns and public affairs activity, managing supporter journeys and mobilisation, as well as political engagement. It involves building strong relationships with parliamentarians, Samaritans branches and people with lived experience, while producing high‑quality campaign actions, briefings, events, and intelligence to influence change.

​

Contract

£30,000-£33,000 per annum plus benefits

Full Time (35hrs per week)

Permanent

Hybrid working with link to Ewell office

In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days per month. This role will also involve regular travel to Westminster.

We are passionate about flexible working, talk to us about your preferences 

​

What You’ll Do

• Develop and deliver effective advocacy campaign actions.
• Manage campaign data, mailing lists and inboxes.
• Support strategy development for campaigns and lead community mobilisation.
• Promote our campaigning work internally and externally.
• Build and maintain public affairs relationships, particularly with parliamentarians.
• Monitor parliamentary developments and identify opportunities for influencing.
• Coordinate political engagement events.
• Provide secretariat support to relevant APPGs.

​

What You’ll Bring

• Strong experience designing impactful advocacy campaigns.
• Solid understanding of public affairs and the Westminster environment.
• Excellent communication, facilitation and relationship‑building skills.
• Highly organised, proactive and adaptable, with strong project and time‑management skills.
• (Desirable) Knowledge of suicide prevention and mental health policy, local and regional political structures, and experience within complex service‑delivery charities.​

Full Job Description and Person Specification attached

​​

Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.​

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.​

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.​

​

Apply now

If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions (please keep your answers to max 300 words) and to upload your CV.​

Applications close: 09:00am on Tuesday 2nd June* 

Interviews: We will be interviewing throughout the application period.

*We reserve the right to close applications early if a suitable candidate is identified. 

​

At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.

Why we’re needed

Across the UK, over 4 million children are currently living in poverty, driving increasing demand for essential items and support for families with young children. In 2024 alone, baby banks supported over 219,000 families, a 35% increase on the previous year.

And demand is outpacing supply. Many baby banks are being forced to turn families away.

Baby banks are community-led organisations that provide essential items such as clothing, nappies and equipment to families with young children experiencing poverty or crisis. They operate in diverse ways and often offer support and signposting in addition to the material goods, reflecting the needs of their local communities. Baby banks have grown rapidly over the past decade in response to rising levels of need. However, this growth has largely been organic and fragmented.

BBA exists to support, unite and advocate for baby banks: strengthening collective impact, unlocking national opportunities, and helping a fast-growing and diverse movement operate with greater voice, reach and resilience.

The Baby Bank Alliance (BBA) was co-founded by Purposeful Ventures, Save the Children UK, Little Village and the Bristol Baby Bank Network. Since its founding, BBA has built strong national partnerships, secured significant funding and goods for baby banks, and raised the profile of the sector through national media and corporate partnerships (including with organisations such as IKEA).

Currently incubated by Purposeful Ventures and Save the Children UK, BBA is now moving into its next phase: in Summer 2027 we will become an independent organisation and are on the journey to build the national recognition, scale and sustainability to meet growing need.

BBA continues to work closely with its co-founders and incubating partners, who are expected to remain important collaborators as the organisation transitions to independence.

The Opportunity

This is a rare opportunity to lead a high-impact organisation at a pivotal moment.

BBA’s achievements to date:

• A national member network of 256+ baby banks
• Current income of ~£1m, with clear ambition to grow significantly
• Grants of >£650k in unrestricted funding to members, with more to follow in Summer 2026
• Distribution of significant gift-in-kind: 13 electric vans; 326 laptops; >£400k worth of toiletries; hundreds of pieces of equipment like prams and high chairs; thousands of toys, nappies, and books
• National media coverage, including features in the Independent, a leading segment on ITV’s Good Morning Britain, plus coverage on BBC News, BBC Breakfast, the One Show, ITV Calendar News, Radio 5 Live, Times Radio and local BBC radio stations
• Confirmed and in-principle support commitments from key partners, including support expected through the current strategy period, providing a strong platform for growth

We are looking for a CEO who can:

• Secure major income and strategic partnerships
• Build BBA’s profile and credibility as the national voice of baby banks
• Lead the successful transition to independence and long-term sustainability
• Keep baby banks and the families they support at the heart of BBA’s work

Job Description

Initially, this role will be employed by Purposeful Ventures. Once BBA becomes independent, the CEO and other members of the BBA team will transfer to direct BBA employment under TUPE. Your terms and conditions of employment will remain unchanged.

What success looks like:

• Income growth: 50% increase in income by 2028, enabling increased funding to member baby banks and investment in BBA’s own capability and resilience.
• Public awareness: increased awareness of baby banks, driving stronger partnerships, broader public support and greater ability to unlock income and influence.
• Independence: a successful transition to an independent organisation in Summer 2027, retaining strong relationships with co-founders and incubating partners.

• Organisational leadership: a small but highly effective central team, operating in line with BBA’s principles and with the needs of baby banks at the heart of decision-making.

Purpose of the Role

The Chief Executive Officer will lead the Baby Bank Alliance through its transition to independence and into its next phase of growth.

This is a unique opportunity to shape a growing national organisation — building long-term sustainability, strengthening partnerships, and ensuring BBA can continue to support baby banks across the UK.

The role is externally focused, with a strong emphasis on growing income, building partnerships and raising BBA’s profile, alongside leading a small, committed team. Working closely with the co-founders and incubating partners, drawing on their expertise and networks, will remain crucial in the transition to independence and beyond.

Key Responsibilities

Fundraising & Income Growth

• Lead an ambitious approach to income growth, increasing and diversifying funding to support BBA’s long-term sustainability
• Build and secure high-value, multi-year partnerships across corporate, philanthropic and trust audiences
• Develop and manage a strong pipeline of opportunities, ensuring consistent progress from relationship-building to secured funding
• Oversee national funding and goods partnerships that unlock resources for baby banks at scale

Strategic Leadership & Independence

• Lead BBA’s transition from incubation to independence, shaping its future model, governance and direction
• Refine and deliver the organisation’s strategy, turning priorities into clear and achievable plans
• Ensure BBA has a clear and confident position within the child poverty and voluntary sector landscape

External Profile & Sector Leadership

• Build BBA’s reputation as the trusted national voice of baby banks
• Develop strong relationships with funders, partners, government and sector organisations
• Represent BBA externally, helping to grow awareness of baby banks and the role they play in supporting families

Governance & Board Partnership

• Work closely with the Chair and Board to ensure strong governance and accountability
• Support the Board’s development as BBA becomes independent
• Provide clear and useful insight to support good decision-making

Organisational Leadership & Delivery

• Provide clear, values-led leadership, creating a supportive and collaborative culture
• Work closely with the Exec Lead to ensure continuity and strong delivery during the transition period
• Put in place the systems, structures and ways of working needed for a growing organisation

Safeguarding, Equity, Diversity & Inclusion

• Ensure safeguarding is appropriately embedded in BBA’s work, with clear oversight and proportionate approaches
• Champion equity, diversity and inclusion in how BBA works internally and supports baby banks across the UK

Financial Stewardship

• Hold overall responsibility for BBA’s financial sustainability
• Oversee budgeting, financial planning and resource allocation
• Ensure funds are used effectively to deliver the greatest possible impact

Person Specification

Essential Experience

• Senior leadership experience (CEO, Director or equivalent) within a charity or social impact organisation
• A strong track record of securing funding and building partnerships
• Experience of working with Boards and leading organisational growth or change
• Experience in child poverty, family support, community-based services, membership or network organisations, or closely related fields

Essential Skills & Attributes

• Strong strategic thinking with a practical, delivery-focused approach
• Confident and credible communicator, able to represent BBA externally
• Strong relationship builder, comfortable working across different stakeholders
• Strong financial acumen, with experience in leading budgeting, forecasting and strategic decision making
• Comfortable working in a developing organisation and able to bring structure, clarity and pace
• Collaborative, values-led leadership style
• Motivated by the impact of baby banks and the families they support

Desirable

• Experience of organisational spin-out or transition to independence
• Experience within a membership or network organisation
• Experience working in or alongside baby banks

Three Hands Insight is a small, purpose-driven social insight agency. We help businesses to understand the real-life barriers their customers face, so they can create products and services that work better for everyone.

Our new Project Coordinator will play an essential role in our biggest research and insight projects. Suited to someone with an interest in social impact, societal trends and the world of research and insight-gathering, our new recruit will work with charities and lived experts to help us deliver projects for some of the UK's biggest businesses.

Our clients include NatWest Group, Virgin Money, Lloyds Banking Group, HSBC, Experian, Nationwide Building Society, Royal London Group, British Gas and Scottish Power. 

Please see the attached job description for more information on Three Hands Insight, the areas of responsibility for the role and the skills and interests were are looking for...

Job Title: Programme Lead (Path Protection)

Team: Programmes and Delivery

Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)

*This role sits within a pay grade with a pay range of £33,367 to £50,051. The salary on appointment will be set at the lower end of the pay range, to a maximum of £36,704 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

The Ramblers are looking for a proactive Programme Lead to help us open and protect paths, so more people can enjoy the benefits of walking outdoors.

This role will lead our Path Protection work, to help people understand their rights, take local action to protect paths and improve the places where they live. A key part of the role is working with and supporting a network of knowledgeable volunteers across Great Britain, to take practical action in their communities.

You’ll focus on creating programmes that make it easier for more people – especially those with the most barriers and least access – to get involved, speak up for their local paths, and take action that leads to real improvements.

We’re particularly interested in candidates with experience in public rights of way, outdoor access, planning, environmental protection or a related field – and who can turn that knowledge into practical, community-led action.

Context and purpose of role

At Ramblers we work to empower the public and volunteers to take action to protect paths and access – whether claiming lost rights of way, pursuing resolutions to path problems, or objecting to changes to the definitive map. As a member of the Programmes team, the Programme Lead (Path Protection) will be responsible for the successful development and delivery of the programme across GB.

Key responsibilities

· Lead on the design, development and operational delivery of the Path Protection programme across GB.

· Create operational delivery plans – to identify milestones, monitor risks, resolve issues and manage resource requirements.

· Design and develop resources and processes to support programme implementation.

· Be responsible for managing a budget in line with programme goals and objectives.

· Be responsible for evaluation and reporting, to ensure the programme meets KPIs and delivers measurable impact.

· Manage new and existing strategic partnerships with partner organisations and those working to improve access and reduce barriers to becoming active outdoors.

· Train and support volunteers – and promote the programme more widely.

· Provide advice and guidance to the public on path protection issues.

· Engage diverse audiences from communities facing additional barriers to getting outdoors, to senior stakeholders including funders and other strategic external partners.

· Directly deliver Path Protection events to support the continued development and co-production of the programme.

· Work closely with Nations Directors, Community Development Officers and the Fundraising team to secure the support required to sustain and grow the programme.

· Ensure robust risk management systems are in place to ensure the safety of participants.

· Ensure programme compliance with relevant policies and regulations.

· Review the programme annually to identify lessons learned or areas for development to drive continuous improvement.

Other

· Work collaboratively as a member of the Programmes team, to share learning and develop innovative practice in programme design and development.

· Engage and proactively develop excellent working relationships across the organisation

· Undertake such other duties as may be reasonably required of the post.

The person

Knowledge and Experience

· Programme management experience – including responsibility for planning, budgeting, and monitoring and evaluation.

· Experience providing advice to a variety of stakeholders and managing casework.

· Experience recruiting and managing partners and volunteers.

· Experience designing and delivering a training programme – working with participants to drive innovation and continuous improvement.

· Experience of successfully working with fundraising colleagues to secure funding to sustain and scale a programme.

· Knowledge of the potential barriers to participation in outdoor recreation.

· Experience managing relationships with strategic stakeholders.

· An understanding of rights of way law and practice.

Skills and Leadership

· Ability to develop, introduce and champion new ways of working as an expert on path protection initiatives.

· Strong verbal, written and digital communication skills – with an ability to convey information clearly to a range of different audiences.

· Ability to work with a range of internal and external stakeholders.

· Excellent interpersonal skills and ability to build strong relationships.

· Ability to work independently and collaboratively to achieve common goals.

· Ability to use initiative and to be flexible and adaptable in approach.

· Ability to analyse information thoroughly and make sound decisions and recommendations.

Personal Attributes

· Interest in walking and a commitment to the principles of inclusion and enabling everyone to feel welcome in the outdoors.

· Able to engage diverse audiences, including community partners and senior decision makers.

· Flexible and able to develop strong, collaborative team relationships.

· Entrepreneurial approach to developing and growing innovative projects.

· Flexible and resilient with the ability to work under pressure and to deadlines.

· Willingness to travel and to spend evenings and weekends away from home as required.

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

we say we will do.