Counselling Service Administrator Jobs

Key Tasks

• Maintain accurate and up-to-date records of all high value fundraising activity, including proposals, applications, and donor interactions, and be able to regularly report this activity back to the Head of Philanthropy.

• Manage a portfolio of low-mid level prospects and existing donors, developing clear strategies to cultivate relationships and secure continued philanthropic support of £1,000 to £10,000. Ensure all donors in the assigned portfolio are provided stewardship and take responsibility for contacts and annual work plan.

• Develop and deliver a programme of cultivation, stewardship and recognition low-mid level donors and prospects, proactively seeking opportunities to improve the chances of securing repeat gifts through bespoke communications and consistent stewardship.

• Support the Head of Philanthropy and wider High Value Team with stewardship and cultivation of donors and key contacts. These activities may include virtual events, stewardship events, proposal development, annual reporting, and direct marketing appeals.

• Ensure the upkeep of a database and filing system for all existing and prospective donors within High Value Giving liaising with the Finance and Administrative team to ensure reconciliation with financial record.

• Work closely with the Philanthropy team and other colleagues to maximise all opportunities and support a dynamic, successful, and professional team

• Ensure that data security is maintained and that legal and regulatory requirements are fully complied with.

• Undertake other tasks, when necessary, to achieve the team’s and the organisation’s overall objectives.

 General

• Managing a complex workload with competing demands and deadlines. The role holder will agree objectives and overall priorities with the Head of Philanthropy but is expected to manage unexpected/unplanned work within overall timeframes.

• The post holder is required to work closely and collaboratively with colleagues within the Fundraising Team to ensure the successful delivery of fundraising activities.

• The post holder will require excellent communication and interpersonal skills as you will need to communicate effectively and sensitively, building strong relationships with existing and potential donors.

Experience

Essential

• Experience with interacting and developing relationships with supporters or customers using a variety of channels written and verbal.

• Ability to communicate in writing and orally in a succinct and engaging manner.

• Ability to deal with information in a confidential manner and respond with sensitivity.

• Ability to confidentially deal with all levels of staff and internal/external key stakeholders with integrity.

• Strong attention to detail

• Ability to work weekends/evenings on occasion to support events and other activities and willingness to travel within the UK as needed to support fundraising activities (most often travel to the London-based officer)

Desirable

• Experience developing and managing relationships with fundraisers and other stakeholders.

Skills and Knowledge

• Excellent organisational skills.

• A high level of enthusiasm, self-motivation and flexible approach.

• The ability to take initiative and work independently to manage pieces of work, including taking responsibility for managing projects.

 Priorities

• Taking over an existing portfolio of £1,000-£10,000 existing donors, responsible for stewardship (mid-level giving) including members of the Women’s Giving Circle

• Supporting gift recording, recognition and management across high value giving

• Opportunities to gain experience in corporate, major donor and trust and foundations through supporting more experienced colleagues working on 5 and 6 figure partnerships

• Provide administrative and project support across Philanthropy/High Value Giving

Central and North West London NHS Foundation Trust are advertising for a number of roles across Brent and Uxbridge.

We are looking for motivated, passionate self-starters who want to kickstart a career in the mental health sector. These position, with on-the-job training, is a fantastic opportunity to make a real difference and support those with mental health needs.

As an IPS Employment Specialist you will play a vital role in helping people with mental health needs find meaningful and fulfilling employment. You’ll receive all the training and support you need to take on the role, develop your skills, and have access to a broad range of opportunities. Joining a passionate and driven team, you’ll be working towards creating a fairer and more inclusive society for people with mental health needs.

We welcome applications from all experience levels and backgrounds. What you will need is the ability to motivate and build relationships with service users, strong organisational skills, the confidence to communicate and engage with a range of employers, and a fundamental belief that anyone with a mental health condition can work.

What is an IPS Employment Specialist?

This is a rewarding and dynamic role where no day is the same and you’ll be making a genuine difference to people’s lives. Using the Individual Placement and Support (IPS) model you’ll be:

• Supporting and motivating individuals with mental health conditions to access and sustain paid employment.
• Regularly meeting with clients to listen, offer support and help them identify their best job match, reflecting their skills and aspirations.
• Supporting the clients through CV production, interview techniques and managing their health at work.
• Advocating for your clients by educating and engaging with employers regarding the IPS service.
• Sourcing job opportunities for your clients through regular contact with local employers within the community.
• Promoting employment and raising expectations around the ability of service users to access paid employment, breaking down the barriers for them.

Working for Central North West London NHS Trust

You will also be part of the Trustwide Employment Services Team which comprises of over 40 people.

You will receive a number of staff benefits working for CNWL, this includes an attractive pension scheme, a range of staff networks, travel discounts, employee assistance programme and discounts at hundreds of retailers nationwide. 

This role is an excellent opportunity to start a long-term career within the mental health sector, develop your skills and a gateway to the vast number of opportunities within CNWL.

Apply today to become an IPS Employment Specialist and make a real difference!

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Who are we looking for?

Firstly, you will need either a degree-level education or relevant work experience, such as in the health and social care or employment sectors. Alongside having strong and persuasive communication skills, excellent time management and exceptional organisational skills. Also, the ability to initiate and develop relationships with a variety of individuals and be able to engage employers using a variety of methods such as via the telephone or face-to-face in the community.

It would also be helpful, but NOT essential, if you have experience of working with people with mental health support needs (or similar groups) OR have experience working in employment support services (or equivalent), this can include working with people on a one-to-one basis, offering motivation and support, or engaging with a range of stakeholders. We are actively interested in individuals who have experience using a persuasive communication style or promoting a service to a variety of audiences, this can include marketing, recruitment, or sales roles.

This role will involve office based working at WGN sites in Shepherd’s Bush as well as travel across London, community based and remote working.

About us

Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called 'honour' based crimes such as forced marriage.

Our goal is to promote, preserve, and restore the mental health and wellbeing of women and girls, to empower them to make a total and sustainable recovery from the experiences of violence.

About the role

This new and exciting role is part of CouRAGEus, a unique pan-London project established to provide specialist advocacy, counselling, resilience and prevention programs for black and minoritised young women and girls (YWG) experiencing gendered violence, mental health and/or multiple disadvantage. 

About you 

The ideal candidate will be an experienced and dynamic individual with an in-depth understanding of the specific needs of minoritised and multiple disadvantaged YWG with experiences of gendered violence. You will have experience of working with YWG’s with high-risk presentations, including self-injury and suicidal risk and adept at providing crises support and more in-depth work that cultivates self-protective factors as well as meaningful interventions and strategies that aim to reduce and mitigate risk. 

You will deliver holistic, YWG’s centred, individualised care pathways that are gender informed, trauma focused and aimed at addressing multiple areas of disadvantage including mental health challenges, problematic substance use and homelessness. You will be well versed in advocating on behalf of YWG to multi-agency services to ensure support, protection and choice for the YWG’s you represent. In this role, the Advocate will also develop relationships with local communities and professionals with an aim to raise awareness about sexual violence, improve communities and professionals’ responses as well as to improve access to services for survivors. This work will be carried out through one to one advocacy sessions, workshops, trainings, consultations and other means.

Further information

WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme, as well as the opportunity to work with a leading multi-cultural, women-led feminist charity.

We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian and Ethnic communities.

This post is subject to satisfactory references and DBS check.

WGN is an equal opportunities employer.

Posts are exempt under the Equality Act 2010, Schedule 9, Part 1.

Partnership and Digital Marketing Co-ordinator

Refugee Action Kingston exists to enable refugees and asylum seekers to succeed as integrated members of the local community. For over 30 years, we have achieved this mission by delivering a range of services including welfare, immigration and legal advice, education, counselling, and careers guidance.

We are looking for a Partnership and Digital Marketing Co-ordinator

Location:  Hybrid – remote/office in central Kingston

Hours:  Part-time – 21 hours per week (flexible working available)

Salary: £18,000 (£30,000 pro-rata)

Leave: 26 days per annum (pro-rata at 15.6 days) plus bank holidays

Contract: Fixed-Term Contract until March 2025

Reports to: Fundraising and Volunteer Manager

Over the next five years, we want to grow our reach, expand our capacity, and diversify our funding.  Our new Strategy is ambitious and exciting and will rely on strong networks, quality outcomes and excellent communication.  As part of that, we want to engage with small, medium & large businesses in and around Kingston, with a view of securing mutually beneficial partnerships, including donations, in-kind support and volunteering and job opportunities for our clients.

You will bring creative energy and a track record for generating partnerships alongside amazing digital marketing skills.  This role will suit someone who is self-driven, motivated by results and happy to manage their own workflow.  You will be passionate about supporting refugees and those seeking asylum and use that passion to establish and nurture connections.

You will seek to develop relationships that can be beneficial to our client’s journeys of integration including corporate volunteering or donations, employment and work placement opportunities. We are keen that employers have a good understanding of the positive impact people with a refugee experience can bring to their business.

Main Duties

• To develop relationships with corporates, SMEs and other relevant organisations through effective digital marketing
• To create a digital marketing campaign that generates partnerships and mutually beneficial relationships including job opportunities, work interviews, work experience and trials
• Tell the stories of our clients to educate employers and businesses as to the benefits of working with and supporting refugees and people seeking asylum
• Put together a digital marketing plan for the 12 months to ensure all networking, partnership targets are met
• Ensure the website is fit for purpose by updating content, working with colleagues to keep programme pages current and ensuring it complements the digital marketing activity
• Work with the Fundraising Manager to attract funding, corporate giving/donations/in-kind support aligned with the needs of client’s journeys of integration towards employment through effective content creation and social media activity
• Nurture relationships with corporate partners, organisations and businesses to assist in the creation of a refugee welcome working environment via effective digital marketing
   

General responsibilities

• Maintain appropriate information and administrative systems for the project and prepare reports on progress against targets to monitor and evaluate
• Keep up to date with relevant policy changes that will impact on your work
• Represent Refugee Action Kingston externally
• Follow RAKs policies and procedures

Person Specification:

Essential

You will

• Demonstrate an ability to generate key strategic/corporate or business networks through effective digital marketing
• Have a track record of engaging with key stakeholders to develop online support for our work and client community.
• Demonstrate an ability to create digital content, written and visual and have experience of using design tools and social media scheduling tools.
• Demonstrate an ability to grow a network of stakeholders, including using effective social media activity with corporate partners in terms of giving/sponsorship/donations
• Have a track record of delivering a project or campaign to targets and achieving positive outcomes
• Demonstrate an ability to be self-motivated, innovative and creative in your approach to starting a new project
• A strong understanding of services available and the needs of asylum seekers and refugees settling in the UK

Desirable

• Experience of working with Refugees and Asylum Seekers

Our workplace

We want Refugee Action Kingston to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thought.

We particularly welcome applications from Black, Asian and those of other ethnicities, LGBTQ+, people with disabilities and neurodiverse communities, to make a real difference to the refugees that we serve so that equalities and justice remains at the heart of everything we do.

Asking for adjustments - RAK is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for neurodiverse people, people with disabilities or with long-term health conditions.

If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please use the message function to get in contact.

Please apply via QUICK APPLY

Closing date:  24 April 2024

* All posts working for Refugee Action Kingston require an understanding of the needs of refugees and issues facing ethnic minorities in the UK. In addition, we require a strong commitment to equal opportunities from anyone who works for us.

Refugee Action Kingston is obliged to comply with the Asylum and Immigration Act (1996) and this requires certain documents to be presented by candidates before an offer of employment can be made.

If you are invited to interview, we will ask you to bring these documents with you. For jobs which involve, for example, working with, or having access to children and/or vulnerable adults and their records, we will require an Enhanced Disclosure from the Criminal Records Bureau and need to have information from you regarding any previous, existing, or pending convictions or cautions.

This will form part of the recruitment process if you are successful after interview. This post is exempted from the Rehabilitation of Offenders Act 1974 and you will need to declare any spent or unspent convictions to us. Please ask for a declaration form, if applicable

Are you looking for a fulfilling role where you can make a real difference? Are you organised and people orientated? We have an exciting opportunity at our Birmingham Centre to support us in connecting with our local community. Thrive is a national charity that uses gardening to change lives. We’re looking for a Community Engagement Officer who will strengthen our links within the local community, such that more people know about Thrive, understand what we do and access our programs.

Funded by the National Lottery Heritage Fund, we’re looking to significantly build on our fantastic work in Birmingham over the next two years. Working as a key part of the team at Thrive in Birmingham, the Community Engagement Officer will increase participation and strengthen our referral pathways through productive relationships. Such that engagement with our services is representative of the diversity within our locality. The successful candidate will have strong communication and organisational skills. We’re looking for a relational operator who can confidently facilitate visitors and work independently with a range of external partners.

to this post will be subject to a satisfactory Disclosure and Barring Service check.  Thrive complies fully with the DBS Code of Practice.  Having a criminal record will not necessarily prevent an individual from working for Thrive.

Closing date for applications: 17.00 on the 2nd May 2024. We will be reviewing applications as they come in, so early application is recommended.

Do you have a skill for processing tasks and the ability to effectively co-ordinate workloads? Do you thrive in a role that combines efficiency with attention to detail? If so, we have an exciting opportunity for you to join our Fundraising Team as an Income Co-ordinator.

As our Income Co-ordinator, you will be responsible for co-ordinating the income processing tasks for the Income team and oversee processing for Gift Aid Claims. You will proactively process claims with integrity, consistency, and accuracy, in compliance with HMRC regulations, ultimately maximising our income from supporters.

Your day-to-day responsibilities will involve daily and weekly scheduling of income processing tasks, addressing complex queries while providing an excellent supporter care service, and managing Gift Aid claims efficiently.

You'll also be instrumental in providing training to others on the claims process, spotting any discrepancies, and collaborating with other fundraising teams to optimise Gift Aid claims.

In addition to your Gift Aid responsibilities, you'll process income and data onto our database, maintaining high standards of accuracy and consistency. All income will be added and coded with accuracy and consistency.

To excel in this role, you'll need to adhere to data protection regulations, HMRC guidelines, and internal compliance policies rigorously. You'll also be an integral part of our Supporter Care team, fostering cross-team collaboration and contributing actively to working groups.

If you're ready to make a meaningful impact in the world of fundraising while working in a supportive environment, then we'd love to hear from you. Join us as we strive to maximise our income which is essential to support people living with an affected by MND.

What are we looking for?

You will be a detail orientated individual with previous experience in a coordination role with the ability to effectively managing your workload and support others.

Excellent communication, both written and verbal, is key, along with strong knowledge of Microsoft Office tools.

Understanding or transferable experience in HMRC Gift Aid compliance and claims processing is an advantage, as is a technical proficiency in databases.

Your ability to process data with precision will be crucial. If you have experience in commercial financial processes and a talent for problem-solving, we want to hear from you!

For full role responsibilities please view the job description located within the Recruitment Pack.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include:
• Cycle to work
• Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

How to apply

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Understanding or transferable experience in HMRC Gift Aid compliance and claims processing.
• Understanding or transferable experience in working with payment processing systems.
• Excellent communication skills.

Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.

Alternative Applications

To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.

Important Information

Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.

We request that recruitment agencies do not contact us in relation to this role.

ABOUT THE ROLE

This is an exciting role to lead on Safe Ground's programme delivery, including content creation and producing, with a strategic direction!

SIG Safe Ground is an award-winning charity which delivers high-quality, group work interventions to people in prison and community settings. 

Our arts-based therapeutic group work focuses on relationships and identity, particularly in reclaiming and reframing imposed identities while offering access to new perspectives, creating opportunities for discussion and debate, and inviting participants to take risks, experiencing themselves and each other in new ways.

You will report to the Head of Criminal Justice Services and line manage the programmes coordinator, as well as work closely with our services based within HMP Lowdham Grange and HMP Altcourse. You will lead on the development of new creative work, identifying gaps and opportunities, working alongside various teams to open new business opportunities to secure funding, and facilitate the programmes we deliver, mainly in prisons and community settings. We are looking for someone to bring a new creative outlook, able to be agile and think of new ways to promote Safe Ground, and develop our resources, this could include delivering theatre productions, films, and podcasts. 

Working Pattern: Monday to Friday 9 - 5 although you may need to work outside these hours as required. The role will be hybrid, working from home, our central office in Islington, and able to visit various sites across London, Nottingham, Liverpool, and additional locations as required. 

Please note: This role will include the need to undertake additional prison vetting as part of the onboarding process as occasional service delivery in prisons forms part of this position. 

Benefits, including Non-Contractual Perks

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!

ABOUT YOU

We are looking for someone creative, ambitious and passionate about supporting people who have experienced disadvantage and social exclusion, particularly in the criminal justice and prison setting! If this sounds like you, then this might be the right job!

We are looking for a thorough understanding of arts-base interventions, able to apply this to the given setting, with experience in developing and delivering creative programmes and productions. 
Team leader, proactive, adaptable, able to use your initiative to resolve challenges, with a compassionate, supporting, and empowering way in working is what we are looking for!

OVERVIEW OF KEY RESPONSIBILITIES

PROGRAMME DELIVERY

• Manage a network of delivery sites and ensure contractual compliance, in locations which include but is not limited to prisons and community settings.
• Oversee the development of additional creative content including but not limited to theatre productions, short films, events, and other media products.
• Co-facilitate group work programmes, working in partnership with relevant colleagues, and external stakeholders.
• Work closely with teams to monitor and gain feedback, evaluate, and develop programmes to ensure they are fit for purpose and drive engagement. Ensure revisions are implemented and coordinated organisation wide.

CREATIVE LEAD

• Create and deliver engaging high-quality programmes which support rehabilitation, reintegration, and reablement for participants in various stages of their personal journey which can be used as the core curriculum for various delivery teams.
• Design and deliver high quality training and quality assurance support to management and delivery teams across the SIG network.
• Support with the creation and dissemination of social media content and other content to enhance SIG Safe Ground’s reputation and brand.

ORGANISATIONAL GROWTH

• Provide strategic operational leadership and direction for Safe Ground, support with the continuation of finding new and existing opportunities working alongside various leadership teams.
• Lead on new contracts, supporting teams to ensure new contracts are implemented to a high standard following correct processes and policy.
• Coordinate aspects of promotion, recruitment, and evaluation of Safe Ground’s programmes.
• Build and maintain a positive reputation for SIG and Safe Ground, represent the group at wider meetings which could include networking meetings, events, delivering various presentations, new business meetings, and other relevant places.

LINE MANAGEMENT

• Provide high quality support, leadership, and line management to staff, offering guidance, support, and advice to the team to support them to perform to the best of their abilities.
• Provide leadership to employees throughout the employee life cycle. This includes but is not limited to; Recruitment, onboarding, inductions, probation reviews, support and supervision, employee relations, performance, learning and development, staff wellbeing and support, grievances, sickness, disciplinaries, retention and other areas which fall within the employee lifecycle.
• Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

KEY CRITERIA

What we are looking for:

• Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
• Previous experience in contract management and reporting of projects or programmes
• Previous experience in facilitation of programmes and/or training for various groups
• Previous experience in people management and development
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
• Ability to create, develop, and deliver new programmes and/or creative content in various settings such as prisons, communities, and wider criminal justice settings
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Ability and willingness to travel to various services and work within the prison setting

What we would like, but not essential:

• Relevant professional qualification in applied theatre, drama, or a field related to programme delivery or health and social care in criminal justice system
• Previous experience in developing, producing, and/or performing professional productions for example film, television, or theatre productions
• Previous experience with commissioners, supporting or contributing to research and evaluation projects
• Previous experience in supporting winning new contracts for example in bid writing or fundraising activities
• Financial Management experience: Budget setting, analysis, and cost reduction

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Our Values

Ambition – Eager to succeed and to accomplish as much as possible for our people

Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

About us:

At Bluebell Wood Children’s Hospice we care for children and young people whose lives are just too short. Our aim is to reach every family that needs our help and to offer them the very best choice of care. Did you know that every year we need to raise £5m to keep our doors open and only around 20 percent of our income comes from government sources? The rest has to be raised through fundraising activity. 

Our services include short overnight stays and community breaks at home or in the hospice. We also support the whole family from diagnosis with our multi-disciplinary Family Support team who provide counselling, sibling support groups, music therapy and much more. Our care team supports these families in our modern, purpose built building. All our rooms/bedrooms have a homely feel. We have a sensory room, spa pool, cinema room and six acres of gardens. 

We support families from a large geographical area, including South Yorkshire, North Nottinghamshire, North Derbyshire and parts of North Lincolnshire. The hospice is easily accessible from Barnsley, Rotherham, Doncaster, Sheffield and North Notts. We have free secure on-site parking for families and staff to use.

The role

As part of re designing our services, we are currently seeking three children’s nurses with post registration experience, to join our In House Care Team. You will be working as part of a supportive team consisting of Team Leads, Nurses and care support workers and allied health professionals. Working as part of a team you will provide a high standard of holistic care and be able to balance opportunities for children to experience play, social interaction and learning alongside managing the diverse nursing needs of the children staying with us.

We are looking for resilient, enthusiastic individuals who want to deliver high quality, evidence based paediatric palliative care.

From 1st April 2022 all direct care provision and/or close contact roles at Bluebell Wood Children's Hospice require full COVID vaccination as a Condition of Deployment. The role of Nurse falls into this category. 

The requirements

To fulfil the role effectively you must be NMC registered and have relevant clinical experience and be able to work flexibly and collaboratively across the care services.

Our Aims:

At Age UK Kensington & Chelsea, we promote the wellbeing of older people through:

· Providing services which support independence

· Learning from this experience to inform our understanding of older people's needs

· Ensuring the voice of older people in Kensington & Chelsea is heard

· Working in close collaboration with other organisations to achieve these aims

Our Values:

· Collective – working in partnership with Older People and our community

· Responsive – to the needs of Older People and our community

· Respectful – in our service to Older People and our community

· Inclusive – in our approach to older people and our staff and volunteers

AUKC employs over 85 staff and our work is supported by many wonderful volunteers. Our culture is one that puts people first in everything we do.

Staff benefits:

As an employee of AUKC you will benefit from:

· 4% employer pension, up to 6% employee contribution

· Cycle to work scheme

· Season ticket loan

· Employee Assistance Program

· 6 free counselling sessions

· Annual leave purchase scheme

Age UK Kensington & Chelsea offers dementia services which make a real difference to residents affected by the condition living in the Borough. Those services include advice, practical help, befriending, social activities and emotional support. The Dementia Support Worker is responsible for managing a caseload of individual clients, providing practical and emotional support to the most isolated and vulnerable in our community. The support takes the form of weekly or bi-weekly visits to the client’s home, as well as contact by phone and email and liaising with social care and health professionals as directed by the client’s wishes or needs.

This role requires the worker to work independently and manage their own caseload. With other members of the Dementia Services team, the Dementia Support Worker will also help with transport, group activities, trips, events, training and local forums.

We are seeking a Part Time Dementia Support Worker (up to 21 hours per week)

Business Support Officer - Stroud

Discipline: Care and Support
Job type: Permanent
Salary: £23,559.00 per year
Expiry date: 02 May 2024 00:59
Working Hours: Full-time
Working Location: Stroud, GL10 2LQ

Do you have administration experience? Would you like to work for a dedicated charity that support individuals with learning disabilities to live the best life possible?

At Hft, we are recruiting for a Business Support Officer to join our team. The Business Support Officer will be a lead for our Oxfordshire services, and will be based in Stroud, Gloucestershire. The role will consist of administration around finance, employee engagement and office management - see more about the role below. You may occasionally be required to travel to other locations within the regions, as agreed with your manager. Possession of a full EU/UK driving licence and use of your own vehicle is essential

Apart from a rewarding career, what\'s in it for you?

There are a range of benefits and career development opportunities at Hft. We’ll give you a comprehensive induction, full training, and support along the way.

As a ‘Gold’ standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority. Within this, all Hft employees get access to Telus Health – the world’s biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.

What else?

- Annual Leave: 33 days (including 8 days statutory bank holidays
- Qualification in Business Administration Level 3 or similar, if you do not already have a relevant qualification
- Wage incentives: 20% bank holidays’ allowance with an increased rate of 50% for Christmas Day, Boxing Day and New Year’s Day. 10% Overtime allowance for hours worked over 37.5 per week.
- Training: Access to award winning training and development
- Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- TELUS health: A 24/service, completely confidential counselling and support platform and helpline that is free for all colleagues to use.
- Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
- Care Friends: Employee referral app – earn money for referring your friends to work for Hft.
- Free life assurance – 3 x your annual salary
- Family friendly policies – term time only contracts, part time, annualised and compressed hours. Generous return to work bonus following maternity leave.

About you

You will have previous administration experience and strong IT knowledge, including experience of using Microsoft Office with the ability to produce reports and presentations within Excel, Word and PowerPoint. Though the role is a hybrid role it would be beneficial if you had experience of working within an office environment.

Good financial understanding of management accounts including working knowledge of purchase and sales ledger as well as petty cash, credit card reconciliation is key.

You will have a strong understanding of GDPR and experience managing sensitive data including workforce documentation. You thrive in a fast-paced environment, where priorities frequently change and you are keen to learn and adapt to new systems and processes all while maintaining attention to detail and accuracy.

We are really passionate about what we do and look for likeminded individuals with a positive attitude to people with learning disabilities!

About the role

As a Business Support Officer, you will support individual areas and provide positive and timely business support for the Care and Support function to meet their delivery of organisation business processes. This will include finance, data gathering, employee engagement/support (on-board/off-board) as well as mobile phone device management and registered area office management.

Whilst individual roles will be based locally within an area office (within the geographical region), the Business Support Officer will be part of the wider Business Support team for the Region and will report to the respective Regional Business Support Manager who will determine working patterns in collaboration with the Registered Area Managers.

Responsibilities include

- Invoicing and PO support
- Raising invoice recharges and journals including for example, online purchases for people we support, emergency cash advances, fuel, mileage and service car leases
- Income returns and support local banking
- Credit card reconciliations
- Petty cash management
- Fundraising income support
- Reward and Recognition support including for example, localised support for GEM vouchers, Refer a Friend process support and any other related organizational reward and recognition initiatives.
- Daily operational tasks e.g. answering the phone / responding to emails
- Dealing with support queries and redirecting appropriately
- Looking after incoming and outgoing post
- Liaising with visitors and contractors
- Employee / engagement support
- Fleet management support
- Agency support
- Health and safety management
- and other tasks as required.

If you are interested in working at Hft and you would like to make a difference, please apply today!

Apply Now

REF-212858

JR007519

We are currently seeking two dynamic Practitioners to join our Young People’s service (Yuva) in Surrey, working directly with young people using abuse and violence and their families. This role works within the Yuva team to develop and deliver intervention and safety programmes to families affected by Child to Parent Violence and Young People’s Intimate Partner Violence.

Domestic Violence Intervention Project (DVIP), a division of Richmond Fellowship since 2018, has been a leading provider of Respect accredited community perpetrator programmes working to stop domestic violence, increase safety for women and children, and reduce harm to families for over 29 years.

This role requires a robust and detailed understanding and experience of working with adolescent development, domestic abuse, child abuse and trauma, and the impacts of these on young people’s development. You will also need a good understanding of the nature of domestic violence and its effects on women and children, and on the parent-child relationship. Additionally, you will have:

• Experience of providing direct work with young people and their parents/carers, working flexibly but robustly and supportively, responding to challenging or harmful behaviour to facilitate change.
• Experience of providing structured one-to-one and/or group-work counselling or behavioural change interventions, and of working with both children and adults from diverse backgrounds.
• An excellent understanding of Safeguarding procedures and be confident working both independently and as part of a team, working closely and collaboratively alongside partner agencies such as Child Services and Youth Offending Services.
• Candidates with undergraduate degree level qualifications in relevant fields will be considered, alongside those with extensive experience working in the domestic abuse field with young people.

You will have the opportunity to play a key role in developing DVIP’s young people’s services, working in partnerships with a range of statutory and voluntary agencies to deliver effective community responses to domestic violence, in line with RESPECT practice standards. Day to day, you will be working flexibly across a number of locations (including regular days working co-located within Local Authority Children and Families Services, and providing outreach in schools and other relevant or referring services) managing referrals, assessing risk and suitability for therapeutic intervention, and engaging families.

In this rewarding role you will be working directly with young people and their parents/carers, delivering structured interventions to increase safety, as well as providing specialist support to other professionals working with families experiencing abuse, through provision of expert consultations and training.

You will be able to work independently and flexibly, including some early evenings, in areas where DVIP is contracted, for part of the working week.  You will be comfortable managing your own workload and related admin, and you will be able to communicate clearly with a range of people about sensitive and complex issues, including the writing of professional reports.

This is a permanent full time role requiring the post-holder to work 37.5 hours a week. The role will require working across Surrey and a driver’s licence/use of a car are highly recommended.

This is an exciting opportunity to play a key role in facilitating positive change for young people and their families who have been impacted by abuse and violence.

To apply please visit our website. It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

DVIP are actively seeking to develop a workforce which reflects the diverse communities we work within; we offer flexible working arrangements and ongoing professional development to all staff and volunteers. Applicants who speak another language fluently are particularly welcome.

This post is subject to a satisfactory Enhanced DBS Disclosure.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation.

The Rape and Sexual Abuse Support Centre (Rape Crisis South London) is looking for a committed, professional and skilled Helpline Support worker to provide high quality emotional support, information and signposting in our Support Line team.

The 24/7 Rape and Sexual Abuse Support Line is a partnership between Rape Crisis England and Wales, the Rape and Sexual Abuse support Centre (RASASC - Rape Crisis South London) and two other Rape Crisis Centres (ARCH Teesside and Lincolnshire Rape Crisis). The post-holder for this role is employed by RASASC (Rape Crisis South London).

The post-holder will provide emotional support, information and signposting to survivors of any form of sexual violence, of any gender, aged 16 and upwards, and their supporters via phone calls and chats. Helpline Support Workers also provide support to colleagues and volunteers as part of their daily duties. Helpline Support workers have experience of either providing emotional support on a telephone helpline or experience providing support to survivors of sexual violence. You will also need to have good knowledge and understanding of the impact of sexual violence. 

Overview of The Role We are seeking a Training and Development Coordinator to support cross-sector consultation, training and resource development, securing national bookings and the recruitment & training of trainers centred around An ABC of CSA. The role is supported through funding from Innovate UK. 

About Viv Gordon Company:
Viv Gordon Company is a CSA survivor-led arts and social justice organisation. Our work is a creative campaign to increase visibility, voice, community and leadership by, for and with CSA survivors aged 14+. We believe that CSA survival is a creative act. There’s an estimated 11 million adult CSA survivors in the UK. Find out more about our work on our website and socials @VivGordonCo

Info about An ABC of CSA
An ABC of CSA is a creative resource co-produced with 40 CSA survivors to support better conversations about child sexual abuse, including: a set of alphabet cards, a touring exhibition and associated cross-sector training. 

The Role
We are looking for a Training and Development Coordinator to join us, who has strong communication skills and excellent organisational ability. You may have experience in coordinating a training programme or developing business leads for ongoing training or sales opportunities. You may have a background in arts and/or mental health or experience working in the sexual violence sector, therapy or counselling.

You will help Viv Gordon Company to develop, market and sell existing training centred around An ABC of CSA and recruit, support and coordinate a small team of trainers. Reporting to (and with the support of) the company’s Executive Producer, this will include:

• Support VGC in cross sector consultation to identify training needs of different potential clients to inform training design
• Develop contacts and leads for training bookings via email, phone calls and relevant networking events 
• Develop training info pack and relevant materials (with a graphic designer if needed)
• Contribute to the development of marketing materials and coordinate distribution to relevant parties 
• Plan & coordinate the train the trainers session with VGC
• Help recruit trainers 
• Coordinate the trainers going to their delivery sessions inc. any access support requirements 
• Be the main point of contact for trainers and clients when delivering their training sessions
• Get feedback from clients and implement changes with VGC where required 
• Implement & coordinate evaluation of the training 
• Follow finance processes
• Follow company access needs 
• Any other duties that reasonably fall within the role

About You
The successful contractor will demonstrate the following skills:

Essential

• Strong communication skills, including confidence making phone calls with prospective and existing clients across different sectors
• The ability to work well in a team and independently 
• Building and maintaining contacts for potential training opportunities/clients 
• Experience of planning and/or coordinating a training programme or similar
• Experience of coordinating a small team of trainers
• Experience of budget management and following financial processes 
• Experience creating and distributing marketing strategies 
• Proven organisational skills 
• Attention to detail
• Experience of formatting documents using Google Docs, Microsoft Word or equivalent
• Working knowledge of access and inclusion for a range of access needs

Desirable

• Experience of being in survivor-led or activist spaces
• Experience of working in arts, mental health, sexual violence or therapy/counselling sectors
• Active listening skills

To Apply
Please send (PDF or Word format preferable):

• A short cover letter (approximately one side of A4) OR a voice/video recording (approximately 3 minutes long) explaining how you meet the job criteria and why you are interested in the role.and
• An up-to-date CV including 1 reference 

Interviews will be held in person in Bristol, on the 30/4/24 

This contract will be subject to a satisfactory DBS check. 

Job Title: Ecologist

Advertised Salary: £32,427

Base Location: Home-based with requirements for national travel.

We're the charity who look after and bring to life 2,000 miles of waterways across England and Wales, because we believe that life is better by water. Every role across the Trust plays its part in transforming our canals and rivers into spaces where local people want to spend time and feel better, bringing wellbeing benefits to millions.

We currently have an opportunity for an experienced Ecologist to join our Environment and Climate action team within the S&I Directorate and is responsible for delivering the Trust’s strategy and policy on all environment and climate related sustainability issues, including environmental compliance as a minimum, improvement of our protected sites and achieving a net gain in biodiversity across our canal network.

The Ecologist will be responsible for providing professional technical input into the Trust’s strategic activities around nature recovery. This includes collecting and analysing information and data to support a long-term action plan to move more of our protected sites towards favourable condition and support projects that increase biodiversity and the abundance of protected species across the network.

The Canal & River Trust is in an ideal position, as a large landowner with blue and green corridors connecting habitats across the landscape, to carry out environmental enhancements using our local volunteer workforce to ensure that we improve habitats and support biodiversity. Planting the right trees in the right places, reconnecting old hedgerows and restoring or creating wildflower meadows and linear species-rich grasslands to provide a safe haven for wildlife and a destination for people to retreat to from the hustle and bustle of everyday life. Reconnecting people with the nature on their doorstep and offering them opportunities to get involved in looking after ‘their patch’ through guided walks and talks.

Our aim is to support the work of the Trust as a whole, while conserving and enhancing the environment of the inland waterway network. Finding simple and innovative solutions/methods of work to ensure that the modern-day use of the waterways, their historical importance, the Trust’s legal obligations and strategic priorities are met through sustainable development, conservation and enhancement of the natural environment.

Location

The role will be based working from home, with the expectation to attend main regional hubs either at Milton Keynes, Birmingham, or Little Venice (Paddington), for collaborative working. This is a national role, requiring collaboration with teams in all six of the Trust’s regions. There will be an expectation that the successful candidate will be able travel to attend meetings or fieldwork throughout the regional waterway network.

Knowledge, Skills/Qualifications & Experience

Key accountabilities:

• Provide ecological technical advice as requested. This includes input into Trust EMS standards and tools and nature recovery projects.
• Contribute to the Trust’s Nature Recovery Strategy and associated sustainability initiatives, with a view to increasing biodiversity across the Trust’s network
• Contribute to national programmes of engagement with customers, volunteers, stakeholders and the general public to promote the value of waterways and the work of the Trust to increase the Trust’s reputation and influence and secure additional resources for our work, focusing on our key sustainability priorities.
• Work with regional ecology teams to implement relevant inspection/monitoring and maintenance programmes for environmental/soft estate assets within their geographical remit, (re-)prioritising work to suit available resources and within delegated authority levels.
• Contribute to the implementation of an environmental management system (EMS; including associated processes & standards) especially with responsibility for monitoring national uptake
• Collaboration with regional teams to maintain ecology and nature recovery performance data (e.g. GIS layers, ecological baseline and species location data)
• Assist in the development of environmental training & competency
• Contribute to corporate targets on raising public awareness of and support for the Trust especially through interest in our environmental assets.
• Contribute to external engagement and fundraising nationally to secure additional resources for the Trust, especially through interest in our environmental assets
• Displaying the Trust values and behaviours at all times
• Ensuring that diversity and inclusion are integrated into all aspects of Trust life and promoting inclusion by challenging behaviour, practices, actions, or decisions that are counter to the objectives of the Trust’s policies and values

Knowledge, Skills & experience

• Degree or equivalent in relevant discipline.
• Associate member of relevant professional institution, e.g. CIEEM, CIWEM, CIWM, IEMA, etc
• Proven postgraduate experience in application of technical knowledge within a business environment.
• Able to negotiate effectively with internal and external contacts to achieve desired outcomes for the Trust.
• Able to support other areas of the Trust’s business in an appropriate manner, taking account of overall business priorities.
• Knowledge of, and practical experience of operating within, UK & European environmental policy and regulatory frameworks
• Experience of operating within a customer service environment
• Understanding of Trust governance, financial controls and systems of compliance

We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible.

What We Offer

Compensation is made up as follows: £32,427. Additionally, we also offer a competitive contributory DC Pension scheme arrangement, great holiday entitlement (increasing with years of service) and numerous other employee benefits.

• 25 days paid holiday, increasing to 27 days after 3 years.
• Competitive contributory DC Pension scheme arrangement, where we will double your contribution to a maximum of 10%.
• Annual £200 personal learning & growth award to spend on any learning related activity – hobbies; aspirations etc.
• Free access to specialist counselling on a range of issues – health; financial; lifestyle; well-being; domestic & neighbourly matters.
• Access to a range of employee benefits including – store discounts; boating holiday discounts; holiday purchase scheme.
• Expansive maternity/paternity provisions.
• Progressive access to learning tools and CPD.
• 2 days paid volunteering leave, volunteering for local community project work.

At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of. All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job. 

We believe that continuous personal & professional development are important, and through many Trust internal & externally supported development programmes we are pleased to support your ongoing growth and development in this role.