Governance And Policy Officer Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Director of Service Transformation
Employer - Kids
Location – Remote work involving regular travel within England
Salary - c.£70,000
Hours - 36 hours per week (Flexible hours considered)
At Kids, we're midway through an ambitious five-year strategy aimed at enhancing, expanding, and innovating our family support services. Working hand in hand with disabled children and young people, we're advocating for systemic reform while seeking sustainable methods to deliver our services. Our remarkable team is already co-creating new services, leveraging digital platforms, and devising creative solutions to meet families' urgent practical and emotional needs. You'll lead efforts to uphold our exceptional service quality, driving the development of innovative support models that cater to families' evolving needs and can be financially sustained.
As our Director of Service Transformation, you will lead the exciting next phase of transforming our charity’s services to reach more disabled children, young people and their families. You will be responsible for sourcing and delivering contracts and partnerships essential for the charity’s sustainability by advancing our digital outreach and nurturing new partnerships and securing sustainable funds for innovative models of support.
What you will be doing as the Director of Service Transformation:
- Lead and execute services strategies and plans that extend and transform the impact and financial sustainability of the charity’s services and support for disabled children, young people and their families.
- Lead the design, development and sales of innovative new service models and the scaling of existing services.
- Work closely with the other executive directors and leadership team to achieve the generation of an annual financial surplus to reinvest in Kids.
- Ensure the quality and safe delivery of all Kids’ services.
- Ensure effective budget management underpins service development and delivery. Ensure contracts and tenders are commercially negotiated and regularly monitored. Work with colleagues to identify and achieve necessary margins on contracts and projects for financial sustainability.
- Inspire and lead a high performing services team; support colleagues to test, learn and adapt as the charity evolves and transforms its digital and in-person support offer.
- Be an inspiring, visible and collegiate leader and team player who works across team boundaries to help drive organisational change and nurture colleagues’ ability to perform at their best.
- Model and lead effective communications with all colleagues that bring to life the charity’s values and behaviours. Support colleagues to ensure Diversity, Equity and Inclusion principles and practice are evidenced in service design and delivery.
- Act as an ambassador for Kids on key platforms, carrying out media work as required; promote the charity’s products, services and work; and draw from services expertise to influence public policy and legislation relevant to disabled children and their families.
Essential Criteria – Demonstrated history of leadership in service provision, service evolution, or change management; adeptness in fostering relationships and/or experience in business development/sales.
Are you a proven leader with a passion for the power of practical support to unlock potential and transform lives? Are you a change-maker who will relish the challenge of finding a sustainable path to deliver fantastic frontline services?
Is this you? If so, get in touch and talk to us about being our next Director of Service Transformation.
The Good stuff/Benefits
- Join a company that truly cares about your wellbeing
- Enjoy an enviable annual leave package, starting at a generous 25 days and growing each year up to 30 days.
- Option to buy an additional 5 days holiday.
- Enjoy your entitlement to Bank Holidays.
- We've got your back with Maternity and Paternity Pay.
- Rest easy knowing you're covered with our Death in Service plan.
- Invest in your pension plan with the option to top it up knowing that Kids is also contributing 3%.
- Achieve work-life harmony with flexible hours tailored to your needs.
- Unlock exclusive discounts at hundreds of online retailers through our employee benefits portal.
- Spread the word and reap the rewards with our enticing "Recommend a Friend" scheme.
- Access confidential support and expert guidance 24/7 through our Employee Assistance Programme, helping you navigate both personal and professional challenges.
- Take care of yourself with Company Sick Pay which you are entitled to from your first day.
- 5 days of paid family/carers leave.
- Salary sacrifice schemes available
- Develop your mentoring skills by either being a mentor or signing up for our mentoring programme.
- Expand your horizons with Kids online learning platforms, offering a wealth of professional courses for your personal and career development.
- Apprenticeship programmes available for employees
- Benefit from a colleague engagement programme enabling your voice to be heard.
- Lean on us during difficult times with Bereavement Leave.
The client requests no contact from agencies or media sales.
Are you an experienced Risk and Insurance professional ready to take on a new challenge? Would you like to lead the Risk Management and Insurance function for a leading UK Charity?
We are looking for a Head of Risk Management and Insurance to join RBLs Legal and Assurance team to work closely with the Chief Finance Officer, Executive Board, senior leaders and Trustees on the risk strategy for RBL.
In the key role, you will help our organisation to comply with our legal, constitutional and regulatory requirements regarding all areas of risk management and insurance, and you will ensure RBL has in place sound and integrated policies, procedures and structures throughout.
Day to day you will manage the interface between Trustees, senior management and risk management arrangements of the organisation, and maintain a high standard of risk reporting, risk management and insurance.
Reporting to our Chief Finance Officer, key responsibilities will include:
- Report to the Audit & Risk Committee, ensuring the Committee has a clear view of RBLs risk exposures and the effectiveness of the risk management model
- Provide the Trustees and Executive Directors with assurance, support and information to enable them to comply with Charity Commission requirements regarding risk management
- Provide the Director General and Executive Board with regular risk management information and lead our business continuity planning.
- Manage the relationships with leaders across the organisation to understand issues and identify areas for improvement of risk management and insurance
- Consider annually the suitability of the insurance portfolio, and advise and support RBL and subsidiaries on its insurance portfolio
- Manage and support the Insurance & Risk Advisor
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to our London, Haig House Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: Sunday 26th May 2024
Planned Interview Dates: First Stage: week commencing 3rd June 2024
Virtual
Second Stage: week commencing 10th June 2024
Face to face at our London, Haig House hub
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Hours of work: 36.5 per week
Monday to Thursday, 9am to 5pm with 30-minute unpaid lunch break, Friday, 9am to 4pm with 30-minute unpaid lunch break.
Location: Welwyn Hatfield (with some working from home)
Type of contract:Permanent
Purpose of role:
Citizens Advice Welwyn Hatfield has a vacancy for a highly motivated Advice Service Manager to lead our advice team. You will be responsible for the supervision, quality and monitoring performance of the advice team, who deliver multi-channel advice (face to face, phone and digitally) to Welwyn Hatfield residents on a wide range of advice issues including welfare benefits, debt, housing, employment, and discrimination. You may also be required to deliver advice and session supervision when necessary.
You will also be responsible for all aspects of risk relating to advice delivery, complaints handling, safeguarding and GDPR.
It is essential that you have the required management skills and a good understanding of the main advice enquiry areas including welfare benefits, housing, and debt
If you have a passion for helping people and want to join us in our fight against poverty, then we’d love to hear from you! We offer comprehensive training so if you feel you meet some of the criteria but not all, we really hope you’ll enquire to learn more.
What we can offer our staff:
- 25 days’ annual leave FTE plus bank holidays.
- 5% contribution to Employer’s Pension Scheme.
- Death in Service cover on joining the Employer’s Pension Scheme.
- Employee Assistance Programme with Telus Health (formerly Lifeworks). (Everyone working at Citizens Advice has immediate access to professional and completely confidential counselling and legal advisory services.)
- Commitment to continued professional development.
- Town centre location with great transport links.
- An opportunity to work within a team that is friendly, supportive, forward thinking and passionate about helping our community.
Closing date: Friday 7th June 2024
For more information please download the Job pack attached.
We will be interviewing suitable candidates on a rolling basis and reserve the right to close the advertisement early.
Owing to limited resources, we won’t be able to contact candidates who aren’t shortlisted for interview. If you don’t hear from us, please assume that your application has not been successful on this occasion.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The role
This role plays a vital part in ensuring the efficiency of our HR operations and the smooth running of our office. You will provide administrative support across the full spectrum of the HR employee life cycle, from recruitment through to retirement, and ensure our office is a professional and welcoming space for staff and visitors.
Key responsibilities of the role include:
- Administration duties related to day to day operations of the HR function; including recruitment, new starter onboarding, staff development support and training coordination.
- Maintaining employment records and updating internal databases.
- Monitor and maintaining stationery stock levels, office stock and kitchen supplies.
- Serving as the initial point of contact for all employee-related queries.
The ideal candidate
To be considered for this role you should meet the following criteria:
- Have a clear understanding of the role HR plays within an organisation; specific HR experience is desirable but is not essential if you can meet all other requirements.
- Skilled in prioritising workload, managing time efficiently, and adeptly handling
conflicting priorities to meet deadlines. - Detail orientated; able to ensure accuracy and precision in all tasks and
documentation. - Strong communicator - able to clearly communicate and have good listening skills.
- Able to sensitively and carefully manage confidential information.
- Demonstrate a positive, proactive 'can do' attitude, addressing challenges and seeking opportunities for improvement.
About us
For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.
Benefits
- 27 days holiday plus bank holidays
- Generous pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply:Please upload your CV with a covering letter, detailing how you meet the job specification by the closing date.
Interviews:Please note that we will interview on a rolling basis and therefore encourage early applications.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This is an exciting new role within the charity to work across the organisation to unleash the power of data analysis and curiosity. You will work with colleagues across different departments to understand their data, find insights and support the team to make data driven decision and impact reporting. You will have experience of fundraising database marketing within the not-for-profit sector, with a focus on the specific use and manipulation of data structures within a relational database.
This role will be crucial in Muscular Dystrophy UK’s (MDUK) transition to be a more data driven organisation.
Please download the job description to see full role responsibilities.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. In the last three years, there have been more than 10 new treatments – we want to continue this work and need your help so we can fund more research and support for families with a muscle-wasting or weakening condition.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, ride to work scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: We operate a hybrid model (home and office, SE1).
*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
The client requests no contact from agencies or media sales.
We Are Survivors are looking for an individual, who has the passion, motivation, and keen eye for detail to come and join its ever-growing (and utterly amazing) Central Operations Directorate, as our new Admin Co-Ordinator.
For the past 15 years, We Are Survivors has provided survivor-focused therapeutic and advocacy support to male victims/survivors of sexual abuse, rape, and sexual exploitation. More recently, we have been commissioned by NHS England to provide trauma-informed support within each North West prison establishment.
Each of the incredible survivors and individuals that walks through our doors or requests our support, begins their journey by completing a referral, you will help support the processing of these – from referral opening to closure. As well as supporting the Operations Team in the maintenance of high-quality client data and providing other general administrative functions that helps the running of our support services.
In return for your time, experience, and commitment to the organisation, you will receive an annual salary of £24,150; 25 days annual leave (increasing annually by 1 day to max of 30 days) plus bank holidays; birthday leave; company sick pay; monthly supervision; pension contribution; and a range of benefits and training opportunities.
The client requests no contact from agencies or media sales.
Position: Equality, Diversity and Inclusion Trainer (or EDI) – Behavioural Change
Hours: Part-time (28 hours/or 4 days a week)
Contract: 12 months fixed term contract
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £28,521.60 - £32,346 per annum (FTE £35,652 - £40,545) plus excellent benefits
Salary Band: Band E2
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Are you passionate about helping organisations to improve their culture through EDI training and awareness raising?
We’re looking for an enthusiastic and passionate person to join our EDI team. This is a new role that aims to support the co-creation of a sustainable EDI training solution that delivers our ambitious strategic plans for improving our working and volunteering culture.
The training will also support behavioural change in both of these communities. Through the creation of safe, brave spaces, you’ll be raising the awareness and knowledge of EDI related topics for both our staff and volunteers.
You’ll be pivotal in helping us to design, deliver and evaluate a training offer which meets our EDI training needs. In addition, your expertise will support other training programmes associated with behavioural change.
As a result, our colleagues and volunteers will grow in confidence by equipping them with the tools to be active allies. You’ll build knowledge and awareness to support our ambitions to create a fully inclusive culture.
To be successful in this role you’ll bring a wealth of industry experience including; expert knowledge of organisational development and EDI best practice along with examples of developing co- created learning solutions.
This activity will involve rolling out training solutions to scale and geographical dispersed individuals so you should have excellent communications and interpersonal skills, and be solutions focused. Project management experience would be advantageous for this role.
We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.
Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.
Please note this is a part-time role 28 hours/or 4 days a week. And this is a fixed term contract for 12 months, which is expected to commence in August 2024.
Closing date for applications: 9am on Friday 24 May 2024
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format.
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
- Cycle to work scheme
- Death in service scheme
- Health cash plans to help offset the cost of health care for you and your family
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
No agencies please.
VCSE Research & Insight Worker
NJC Scale Point 23: £32,076 FTE, actual for 22.5hrs £19,245.60
22.5 hours per week
Fixed Term
Eccles, Salford
In October 2022 Salford City Council commissioned Salford CVS to undertake research into the strengths of the Voluntary, Community and Social Enterprise (VCSE) sector as part of their Joint Needs and Strengths Assessment.
Every three years since 2008, Salford CVS leads on State of the VCSE Sector research in Salford and also across Greater Manchester. Working with other local infrastructure organisations, we aim to provide a comprehensive overview of the VCSE sector. Our last research report was published in 2021 and we have started planning for the research to be conducted this year.
In August 2023 we further developed our VCSE sector research and insight work with the commencement of our Salford 99 longitudinal study. This research project is designed to understand the issues affecting the VCSE sector in Salford and aims to track 99 VCSE organisations every six months for a three-year period, so that we gain ‘live’ insight in between our three-yearly State of the VCSE sector large research project. Alongside this work we conduct a Pulse Check survey with a variety of VCSE organisations to get a snapshot of what is changing for them each quarter.
This exciting VCS Research and Insight role involves a combination of VCSE engagement and insight work across Salford.
We are looking for someone who:
- Has experience of research, data collection, analysis and excellent report-writing skills
- Will enjoy working in a fast-paced environment within a team of dedicated, friendly people who believe in making a difference
- Has fantastic organisational skills – able to multitask and work effectively in a busy team environment
- Is able to effectively engage with a wide range of VCSE groups and organisations
- Understands the importance of confidentiality - as you will be involved in conversations on sensitive and confidential topics
- Enjoys working with a diverse range of people from a wide variety of backgrounds and organisations
- Is passionate about the voluntary, community and social enterprise sector
If that sounds like you – then we want to hear from you!
The Benefits of Working for Salford CVS
- 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
- Paid sick leave – subject to terms and conditions of service
- A compassionate approach to dependants leave and compassionate leave - to help deal with life’s unforeseen circumstances
- Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
- Cycle to Work Scheme
- Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
- RHS family membership (optional and non-contractual)
- Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
- A supportive working culture
Closing date: Friday 24th May 2024 at 12 noon
Interview date: Friday 7th June 2024
We reserve the right to review applications before the closing date should we get sufficient applications.
Please note late applications will not be accepted.
Gaddum is looking for a qualified PWP to join our well-established Talking Therapies team operating in Manchester and expand our offer for clients. You will work alongside a team of dedicated counsellors within a stepped care model to provide initial assessments and a range of NICE approved low intensity interventions for common mental health problems, including one-to-one work and the potential for groupwork.
You will be skilled in delivering low intensity therapy, with the ability to organise and prioritise your own workload, and will have successfully completed an approved IAPT PWP Post Graduate Certificate (or be near to qualification with all elements of the course successfully passed/on track to qualify on time).
Gaddum offers a supportive environment to a nearly or newly qualified PWP, enabling you to develop in the role, alongside a small, diverse and compassionate team.
This role is subject to an Enhanced DBS Check.
Applications for this role close at 9am on Wednesday 29th May with interviews taking place the week commencing 10th June 2024.
Why work with us?
At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse. Our teams are passionate about working together to support and empower individuals and their communities. You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings.
All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform. Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.
Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours.
Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award. For a full list of our awards and accreditations, please visit our website.
Gaddum also contributes to the cost of your professional body membership registration.
How to apply
Applications should be made via the attached Application Form and submitted via email. Full details can be found on our website.
Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact.
Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect.
As part of our commitment to equality, diversity and inclusion, Gaddum undertakes anonymised shortlisting by removing identifiable information from applications forms during the shortlisting process.
The client requests no contact from agencies or media sales.
Head of School
Do you want to work for a leading charity dedicated to nurturing children's love of reading? Are you an professional with a strategic mindset ready to empower schools and create a lasting impact? Up to the challenge to double the charity's reach to 1 MILLION children?
If the answer is yes to all of the above, then Hooray may have the role for you!
Hooray are delighted to be supporting on a retained basis to recruit for a Head of Development, with a specific focus on the education sector. My client, a leading charity shining the light on reading and creating a love for books are looking for a Head of Development to join the team on a full-time permanent basis!
Benefits:
- 25 days holiday (plus Bank Holidays & Office closure between Christmas and New Year)
- Family friendly policies & people-centred culture
- Access to a free 24/7 confidential counselling service
- Workplace pension 3% employer, 5% employee
- Spacious office with break-out areas with sofas and standing workspace
- Beautiful countryside setting with a stream running at the side of the building
- Charity lunches
- Regular office socials & Office book swap
As a Head of Development, you will:
- Lead and manage a portfolio of programmes within the schools sector
-
Apply up-to-date knowledge of the education and schools sector in the UK to develop, deliver and co-ordinate our
core programmes
- Deliver the growth target to annually reach 1 million children and young people by 2028
- Sit on the Senior Leadership Team working to develop current and new programmes in alignment with the charities strategic plan
- Engage with prospective supporters, stakeholders and boards, driving awareness and understanding of the portfolio of programmes to schools
To be successful as a Head of Development, you will:
- Be strategic in both your approach and nature
- Experience managing a team against targets and objectives
- A track record of project & budget management
- Be confident in dealing with key stakeholders
- Have proven experience in increasing relationships and maximising on potential
- Those from an education leadership background are encouraged to apply
In return, we are offering a salary of up to £50,000 per annum, depending on experience. Please note, this is a full-time permanent position (35 hours a week)!
If you are interested and have the relevant skills and experiences, please apply with an up to date copy of your CV and we promise to get back to you. As champions of diversity and inclusion in the workplace, Hooray commit to reviewing every application we receive with complete fairness and equality.
- Hooray is acting as an agency on behalf of the client for this position.
- Our purpose as a business is to pioneer ethical recruitment for a better working world.
- Hooray is proud to be a corporate member of the REC, the recruitment industry's leading professional body.
- DO YOU KNOW A STOCK CONTROLLER WHO MIGHT BE INTERESTED? EARN A £150 GIFT VOUCHER FOR ANY SUCCESSFUL REFERRAL! *T&C's APPLY!
Position: Head of Internal Communications and Engagement
Contract: 1 year fixed term contract. (There may be the possibility to further extend the contract end date and this will continue to be reviewed while the successful candidate is in post)
Hours: Full-time (35 hours a week)
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £60,946 - £66,695 per annum plus excellent benefits
Salary Band: Band H3
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Achieving a high level of engagement with our people is key to achieving our ambitious goals. We’re looking for a strategic thinker, effective influencer and outstanding planner to lead our high performing internal communications and engagement function.
At a time of transformative and exciting change within the organisation, this role will be responsible for developing internal communications and engagement initiatives that inspire people and drive cultural change.
This is an exciting, challenging opportunity. And is ideal for an enthusiastic and proactive individual with excellent interpersonal skills and experience in communicating strategically to an internal audience.
The post-holder will have a central role in ensuring all of our people feel engaged, valued and well informed, and have a voice which is heard.
Responsible for the delivery of a UK-wide internal communications and engagement strategy that supports our organisational strategy, this role will seek to continually improve our engagement and communications approach, including the use of new technologies and innovations.
The role will be responsible for internal communication channels and resources, such as our intranet, virtual strategic updates and e-newsletters.
As a member of our Leadership Group, you’ll also actively contribute to the strategic leadership, planning and policy formulation of the MS Society as a whole.
We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.
Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.
Please note this is a fixed term contract for 1 year. There may be the possibility to further extend the contract end date and this will continue to be reviewed while the successful candidate is in post.
Closing date for applications: 9am on Monday 27 May 2024
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format.
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
- Cycle to work scheme
- Death in service scheme
- Health cash plans to help offset the cost of health care for you and your family
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Let your passion and skills shine! If your dream is to save animals, put your best skills to work and join our passionate team today!
Job Title: Country Manager
Salary: £35,000
Location: Remote (for now) - Geographic area: UK, English speaking
Reports To: Founder / CEO
Job Type: Temporary / Full-Time35 hours/week or Part-time 20 hours/week considered.
Closing date: 21st May 2024
About Us:
Thank you for your interest in our Country Manager role. ROLDA (Romanian League in Defence of Animals) is a small animal welfare charity working to improve the lives of dogs, cats, and other animals in Romania and internationally. Since its establishment in 2006, ROLDA has become a beacon of hope for the millions of vulnerable stray animals in Romania – one of Europe's economically poorest nations. Our mission is to manage the homeless animal population, estimated to be millions, through six key focuses: rescue, rehabilitation, sheltering, sterilisation, and education. Within our shelters, inspired by British kennel design and maintained to meet EU animal welfare standards, we can house up to 700 stray dogs at a time. Here, they receive complete veterinary care, rehabilitation, and preparation for rehoming. Since 2006, we have helped over 48,000 animals (primarily dogs and cats) and built two shelters for dogs and one for disabled and senior cats. We also distribute support, primarily through small grants, to six other charities in Romania and over 40 shelters in Ukraine. We rehome mainly in Switzerland, Sweden, and the UK. In addition to our efforts in rescuing and rehoming animals, ROLDA tackles the root cause of Romania's homeless animals through comprehensive neutering programmes and educational initiatives. Since 2006, we have successfully neutered nearly 20,000 cats and dogs, significantly impacting Romania's severe overpopulation of animals.
Job Overview:
As the Country Manager, you will play a pivotal role in shaping the growth and impact of ROLDA in the UK. This is a remote position (for now) that requires strategic thinking, people management skills, financial acumen, and a commitment to achieving our organisational objectives.
Key Responsibilities:
Strategy Development:
Collaborate with the Board to develop and implement growth strategies for the organisation.
Drive initiatives such as increasing adoptions, fostering programmes, volunteer engagement, and support fundraising activities.
Support Fundraising Manager with income generation growth
Research and Insight:
Represent the charity externally and liaise with other charities, including other ROLDA branches.
Stay informed about industry trends, research, and insights to inform organisational strategies.
People Management:
Empower and develop the small operational team, including volunteers providing leadership and necessary resources for successful completion of initiatives.
Support the recruitment of volunteers.
Foster a positive and collaborative work environment and strong relationships with stakeholders.
Manage and evaluate team performance, providing guidance and feedback as necessary.
Maintain effective communication with the UK and international team of ROLDA and its partners, collaborators.
Financial Management:
Develop and control operational budgets to ensure adequate resources for meeting ROLDA’s objectives.
Problem Solving:
Find innovative solutions to complex problems, adapting strategies to overcome challenges.
Policy and Procedure Development:
Create, develop, and manage operational policies and procedures.
Legal Compliance:
Ensure all legal and regulatory documents are filed, reported, and compliant with laws.
Abilities and competencies
Working remotely for ROLDA, a small international charity requires a unique set of abilities and competencies.
- The ability to be self-motivated with a high level of self-discipline and motivation
- Clear and concise communication skills
- Proficient in using digital tools and platforms for virtual collaboration and project management.
- Effective organisation and time management skills
- Excellent skills in building and maintaining relationships, even in a virtual environment.
- The capacity to work independently and make decisions without constant supervision in a remote setting.
- Passionate about the work of ROLDA with a commitment to animal welfare
Experience required:
· Proven experience in strategic planning, peopleand financial management.
· Demonstrated success in leading and managing teams in the nonprofit sector.
· Strong problem-solving skills and ability to adapt to changing circumstances.
· Excellent communication and interpersonal skills.
· Knowledge of legal and regulatory requirements related to charities in the UK.
Benefits:
· Flexible work arrangements: We offer flexible work hours and the option to work remotely to support your work-life balance.
· Meaningful work: Join a team dedicated to making a real difference to animals in need and see the direct impact of your efforts.
· Opportunities for leadership: Take on this leadership role and gain valuable experience and career growth opportunities.
· Inclusive culture: Be part of a diverse and inclusive team that values and respects all members.
How to Apply:
Please submit your CV and a cover letter outlining your relevant experience.
ROLDA is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Our mission is to ensure animals have a good life by advocating for them and by inspiring everyone to treat them with compassion and respect.
The client requests no contact from agencies or media sales.
Citizens Advice Kingston is an innovative, welcoming and friendly local Citizens Advice office, and we provide a high quality advice and information service to local people across a range of topics.
We operate a hybrid model of working which is heavily reliant on digital elements. The post holder will work with the Chief Executive and other senior staff to lead the team in maintaining and developing effective models of administration.
The ability to work remotely as required and also support and supervise others using remote systems is essential to this role. Remote working systems rely significantly on the use of IT over a range of applications so a positive and creative approach to digital services and systems is essential.
Reporting directly to the Chief Executive and you will be responsible for the smooth running of the administration of the organisation.
We are looking for someone with strong administrative skills and excellent computer skills, who is an effective communicator with experience of building relationships at all levels. You must also have experience of managing a diverse workload, and have strong planning and organisational skills.
Closing Date: 5pm on 21st May Interviews: 24th May
The client requests no contact from agencies or media sales.
Sustrans Director, London
£70,905 per annum plus a London Weighting allowance of £4,530 pa
(Ref: SUS4242)
37.5 hours per week – happy to talk flexible working
Base: London – Hybrid - 2 days in office, 3 WFH
We have an exciting opportunity for you to join us, as a Director for London, a role where you can influence real change across the city.
Our vision has never been more relevant, join us and play a pivotal role, working with partners, to make London a happier healthier city for everyone.
About the role
As the Director for London, you will be accountable to the Chief Operating Officer for the overall strategic direction and performance of the charity in London, contributing to Sustrans-wide strategic development, as a member of Sustrans’ senior leadership team.
Managing 4 direct reports from multi-disciplinary teams across the city, you will manage resources, providing effective, positive leadership to the heads of teams, in order to deliver Sustrans’ strategy and business plan priorities and initiatives across London.
Strengthening our strategic relationships with key organisations and people, such as Transport for London (TfL), local authorities, the Mayor’s Office and politicians, you will positively influence decision-makers in the field of sustainable transport.
You will be responsible for income generation through business development, identifying new areas of funding, guiding your teams to do the same. You will build and manage relationships with key funding bodies and partners in order to secure funds for project delivery and implementation and to help catalyse change in London.
This role will require travel and work at locations as necessary to undertake projects on behalf of Sustrans. Candidates should be based in or close to London, with 2-3 days per week in our London Hub, based in Brixton.
Sustrans adds value to every project it supports, through the meaningful partnerships forged with local authorities and community groups, and as an independent charity stakeholder with expertise in community engagement, behaviour change and design. More information can be found here about us and our innovative projects:
Lambeth LTN
Riverside homelessness project
About you
You will have set strategic direction previously and have good business acumen and the ability to evidence a collaborative working approach. This will enable you to effectively engage with external stakeholders and influence key decision makers. Internally, your strategy and clear direction will gain confidence from your team, enthusing them and creating a space where they generate innovative ideas, creating a high performing team. As an experienced senior leader you will be able to evidence motivating and managing multi-disciplinary teams.
A skilled communicator, you will be experienced in negotiations; with the ability chair complex meetings and deliver presentations that are engaging to a range of stakeholders, such as politicians, funding bodies and local authorities.
We are looking for someone who is values driven and passionate about advocating for sustainable transport. Our ideal candidate will have significant experience of working with TfL and/or local government in London in sustainable transport, urban development or an associated industry.
Additional information
Closing date for the receipt of applications is 23:59, 19th May 2024.
Interviews will take place via MS Teams during the week 27th May 2024
To apply, please attach a supporting statement and an up to date CV.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
· 28 days’ leave per annum plus bank holidays for full-time working
· Ability to buy an extra week of annual leave (pro-rata for part-time staff)
· Staff volunteer days
· 24/7 free, impartial and confidential support service
· We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in Service benefit – 3 x annual Salary
Family Friendly
· Enhanced maternity and paternity pay
· Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
About Sustrans
At Sustrans you'll be part of a movement to make it easier for everyone to walk, wheel and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself andwhere your wellness is supported.
You'll have the opportunity to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Customer Services and Administration Manager, a fantastic opportunity for a senior Customer Services, Supporter Services, Supporter Care, Membership professional to a National Health Charity, based in Central North London. Hybrid Working; 3 days office based and 2 days working from home.
The Customer Services and Administration team is a dedicated and specialist team who provide all supporters, volunteers, groups, members of the public and internal customers a high level of customer service and support when contacting the charity. The team also play an important role in taking and processing credit and debit card donations made via the telephone or online and respond to Gift Aid questions and queries.
As the Customer Services and Administration Manager, managing a team of Customer Service Officers, you will ensure that on a day-to-day basis the team functions efficiently, effectively and delivers excellent customer care service to all supporters, staff and members of the general public. You will ensure all staff within the team are managed and developed so they provide a high level of support to those using the team and the services provided.
Responsibilities:
- Oversee all aspects of customer service ensuring the supporters, members and members of the public have a great experience when contacting the organisation.
- Organise a rota that ensures all the elements of the Customer Services function are comprehensively covered.
- Put processes and procedures in place to ensure agreed SLA’s and KPI’s are being met, in line with strategic goals.
- Continuously improve processes and the services provided and troubleshoot issues as soon as they arise.
- Responsible for any complaint escalation/investigation.
- Develop and manage the team, performance management and the performance development review.
- Ensure the team are processing direct debits in accordance with BACS rules and regulations.
- Deal with queries and questions raised about our direct debits processes.
- Ensure all income is tracked and all donations are banked and thank in a timely manner.
- Manage the analysis and evaluation of performance information, monitoring and reporting against objectives, outcomes, SLAs and KPIs.
- With the Data Governance team ensure data protection laws are adhered to, storage of data, review and update policies.
To be successful in the role of Customer Services and Administration Manager, you will have previous experience, skills and knowledge in the following areas;
- Experience of managing a team within a Customer Services, Supporter Services, Supporter Care, Membership department. Delivering a progressive programme of customer service delivery to internal and external customers.
- Experience of managing and responding to complaints and feedback
- Experience of processing Direct Debits payments or similar and ideally thanking of supporter donations via a database
- Experience of the BACS direct debit claiming process and following regulations
Salary: £36,309 - £42,085 per annum
Hybrid Working; 3 days office based and 2 days working from home.
Rolling Recruitment, deadline asap.
Please note: This role is being recruited on a rolling basis. If of interest, please apply asap. Due to the rolling recruitment process, the client reserves the right to close the role when required.
'Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.