Jobs in Cumbria or North west

The Role
We are looking for a Supporter Care Administrator to provide outstanding support to our donors, supporters and members of the public, ensuring every enquiry, request and complaint is handled with professionalism, care and efficiency. Based within our Help Chapter, you'll play a key role in delivering an excellent customer experience, building supporter loyalty and helping us make a positive difference for deaf children and their families.
 
What you'll do

• Be the first point of contact for supporter enquiries via phone and email.
• Provide exceptional customer service, resolving requests promptly and professionally.
• Investigate and respond to complaints in a timely and compassionate manner.
• Maintain accurate records, including donations, Direct Debits and Gift Aid declarations.
• Work with colleagues, fundraising agencies and suppliers to resolve complex enquiries.
• Collaborate with your team to manage workloads, share insights and continuously improve supporter experiences.

 
What you'll need

• Experience delivering excellent customer service to members of the public.
• Strong communication skills, with the ability to respond clearly and professionally in writing and over the phone.
• Excellent organisational and administrative skills with a keen eye for detail.
• Experience using Microsoft Office applications and CRM/database systems.
• A proactive, positive approach and the ability to work well as part of a collaborative team.
• Strong digital skills and a sound understanding of agile values & principles.
• A criminal record check / DBS disclosure (if offered the position).

What you'll get

• Home-based working with flexible hours.
• 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
• Pension (5.5% employer contribution).
• Healthcare Cashplan.
• Annual performance-based salary increase.
• Employee Assistance & Wellbeing Programmes.

 
What we do
 
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.
 
 
Pre-employment checks
As part of our commitment to creating a safe and trusted environment for the children, young people and families we support, all offers of employment are subject to background checks. These include Right to Work verification, Criminal Record Disclosure, and ID and address verification.

To complete an online Right to Work check, you will need a valid UK or Irish passport, or a government share code if you are not a British citizen. If an online check is not possible, we’ll need to verify your documents in person at our London office. Please be aware that travel time and expenses for this appointment cannot be reimbursed.
 
Disability Confidence
 
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. 

The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.

At Citizens Advice Manchester, our clients are at the heart of everything we do.

We're a forward-thinking, ambitious organisation delivering high-quality, multi-channel advice to some of Manchester's most vulnerable communities. If you're a collaborative, values-driven leader who wants to make a real difference, this is an opportunity to shape the future of our frontline services.

Working closely with the Chief Operating Officer, you'll lead operational excellence across the organisation - driving strategic performance, service quality, regulatory compliance, continuous improvement, and an inclusive, high-performing culture. You'll oversee quality assurance, safeguarding, complaints, incident management, and operational performance while developing and empowering our Operational Managers to deliver outstanding services.

We're looking for an experienced operational leader with a proven track record of leading frontline or public-facing services. You'll be data-driven, commercially aware, and confident using performance insight to improve services, manage risk, and influence decision-making. You'll bring experience of quality and compliance frameworks, strong stakeholder management skills, and a genuine commitment to equity, diversity and inclusion. Experience within the advice or not-for-profit sector is desirable, alongside a strong commitment to the values and principles of the Citizens Advice service.

Joining CAM offers an opportunity to directly influence the quality of support provided to our clients. We value all our people and can offer a supportive, responsible culture within a charity setting that is committed to social justice.

The role attracts an attractive remuneration package with excellent terms including: 

• Flexible 37.5 hour (hybrid) working week in a City Centre location 
• Pension Scheme, Life Assurance Cycle to Work Scheme 
• Corporate Cash Plan (Medicash) and Employee Assistance Programme with 24/7 telephone support service for you and your immediate family
• Generous holiday entitlement starting at 25 days per year (in addition to bank holidays) and rising with long service to a maximum of 30

The Job Pack containing full information about the role and our service can be downloaded from our website. 

This is an exciting opportunity for a values-led and dynamic leader to become CEO of Rochdale and District Mind and guide us in our mission to make a positive impact on the mental health and well-being of our communities.

About us

Rochdale and District Mind is an independent mental health charity that supports people facing mental health and wellbeing challenges. A part of the national Mind Federation and the Mind in Greater Manchester partnership, our goal is to ensure that individuals do not face mental health issues alone and can live free from stigma and discrimination.

About the role

This role offers an excellent opportunity for an empathetic leader to shape our strategy and cultivate a culture of continuous learning, inclusion, and support, fostering a spirit of celebration for achievements across all teams.

Your leadership will both shape our strategic vision and deliver our operational plans, ensuring robust governance and championing diversity and inclusivity. You will also spearhead the efficient, effective, and safe management of our organisation, in line with our mission, strategy and values.

Committed to mental health advocacy, you will elevate our impact for service users through meaningful co-production of services and by your ability to build effective relationships with partners and commissioners.

Collaborating closely with our dedicated Board of Trustees and experienced Senior Leadership team, you will oversee resource management, finances, and operations, upholding the highest standards throughout and ensuring our growth and long term sustainability.

About you

• Experienced as a CEO/senior leader in a similar sized (or larger) voluntary organisation or an organisation delivering services into the sector or working closely with the voluntary sector.
• Passionate about our mission of ensuring that people do not face mental health and emotional wellbeing issues alone and are free from stigma and discrimination.
• Demonstrable experience as a values-led, resilient and people-centred leader.
• Experience of supporting teams through change.
• Strong financial acumen, able to develop and monitor/evaluate financial plans, budgets management accounts etc.
• Experience of building a culture that promotes continuous learning, inclusion, collaboration, and accountability.
• Proven track record of successful business development/fundraising.
• Able to balance strategic oversight with operational grip.
• Experience of the demands of governance and compliance, including working with Boards of Trustees/NEDs.
• Excellent communication and influencing skills.

Understanding of challenges affecting the voluntary sector.

Benefits:

• Auto-enrolment Pension scheme with 3% contribution from the organisation
• Opportunities for hybrid working after an initial embedding period
• Training and development opportunities
• Our commitment to providing wellbeing opportunities in support of staff, including an Employee Assistance Programme

How to apply

Eastside People is supporting Rochdale and District Mind in the recruitment for this role. Please apply by submitting your CV and a cover letter. You are welcome to send your cover letter in writing, or as a video or audio clip, alongside your CV.

Please respond to the following areas in your cover letter:

• Your familiarity with mental health and wellbeing challenges and how this resonates for you
• Your experience/knowledge in relation to the Person Specification.

Please note that we will focus on your demonstrable experience and potential in the areas listed under the Person Specification and do not expect candidates to have experience in all responsibilities outlined in the Job Description.

We would discourage you from deselecting yourself if you are in doubt about meeting all the criteria.

The closing date for applications is noon on Monday July 27 2026, and our candidate assessment schedule is anticipated as follows:

• Eastside People longlisting interviews will be held throughout the advertising phase up to and immediately after the above closing date – online
• First Interviews with Rochdale and District Mind will be held on Friday August 7 or August 14 in-person at their offices
• Final interviews with the Board are planned for Friday August 14 or, week commencing August 24 2026 - online

We would like to encourage candidates to apply early for the role where possible.

We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application/interview process, please contact us so we can support you appropriately.

REF-229 627

VCSA Values

We demonstrate honesty, openness, and respect for everyone.

We challenge ourselves and be open to challenge from others.

We are trusted and build trust across the organisation.

We create safe spaces where creativity can flourish.

We work in true partnership with communities.

We are forward-looking.

We do the right thing.

We work sustainably.

Role Summary
We are looking for a Data Analyst to support the analysis and reporting of impact across a portfolio of projects and programmes delivered by a range of our VCSE delivery partners. This is a great opportunity for someone with a genuine interest in data who wants to further develop their analytical and reporting skills within a supportive team, working on
data that demonstrates positive impact on local communities.

Working alongside colleagues across the VCSA, you will help bring together information from different projects, support the production of clear reports and visualisations, and help the organisation understand what its data is telling us about performance and impact. You will be supported to grow into more advanced areas of the role, such as dashboard development, performance frameworks, and presenting to senior stakeholders, as your experience builds.

The VCSA focuses on supporting delivery that benefits marginalised and underserved communities, and is committed to delivering services that are equitable, inclusive, and responsive to lived experience. We are looking for someone who shares this commitment and who will approach data about the people we support with care, respect, and an awareness of the people behind the numbers.

Key Responsibilities

• Support the analysis of data across a portfolio of projects, each with its own objectives and key performance indicators (KPIs).
• Carry out quantitative analysis (numbers, figures, statistics) and qualitative analysis (feedback, case studies, survey responses) to help evaluate performance and impact.
• Support the identification of trends, patterns and areas worth exploring further, raising these with colleagues and line management.
• Support the bringing together of data from different sources and systems into clear, consistent formats for reporting.
• Help maintain accurate, well-organised data and flag any quality or consistency issues.
• Support compliance with data protection requirements and organisational policy when collecting, storing, and sharing data.
• Produce clear reports, summaries, and visualisations (using Excel and other tools) for both technical and non-technical audiences.
• Work with colleagues across the VCSA to understand their reporting needs and help improve the quality and usefulness of the data collected.
• Contribute to discussions about how the organisation measures performance and impact and support the development of monitoring tools over time.
• Take part in training and development opportunities to build skills in areas such as dashboards, statistical analysis, and stakeholder presentation as the role develops.

#Data #DataAnalyst #Qualitative #Quantitative #Charity

Awards Officer - Education

Location: Bristol with hybrid working or Home based

Salary: £26,500 to £28,000 per annum

Hours: Full-time, 35 hours per week

Contract: Fixed term (up to 12 months - maternity cover)

Please note: The application deadline has been brought forward to the 17th July 2026.

We are aiming for an early August start date where possible, although we are happy to be flexible to accommodate the successful candidates' notice period.

Interviews may be held during the week commencing 20th July for applicants who are available, with additional interview slots during the week commencing 27th July, as originally planned, to provide flexibility.

About our Organisation  

The Soil Association, formed in 1946, is the only UK charity which works across the spectrum of human health, the environment and animal welfare. That’s because we cannot tackle these issues in isolation.   

We campaign for change, we support farming innovation, we serve healthy food in communities, we support and grow the organic market, and we protect forests. We couldn't do any of this without our supporters, partners, donors and dedicated staff. We make a difference in the world where it’s needed the most.  

About the Opportunity  

This is a great opportunity to join the Food for Life team as an Awards Officer – Education, supporting delivery of the Schools and Early Years Awards programmes. You’ll assess settings against award criteria, provide guidance and support, and help maintain high-quality, consistent programme delivery.

Working closely with the Awards Manager and wider team, you’ll also contribute to engagement and retention activity, use CRM data to support reporting and impact, and share insights to improve the programme.

This role offers valuable development experience in programme delivery, stakeholder engagement, and working with education settings, making it ideal for someone looking to broaden their experience and build confidence in a national programme environment.

About You  

You’re an organised and proactive communicator who enjoys supporting others and delivering great customer service. You’re confident working with a range of stakeholders and can manage queries clearly and professionally.

You have experience using databases or CRM systems and are comfortable working with data accurately. You’re a collaborative team player with strong attention to detail and an interest in improving how things work.

Most importantly, you’re keen to learn, develop new skills, and build experience in programme delivery, with a genuine interest in the aims of Food for Life.  

Commitment to Safeguarding  

The Soil Association and FFL are committed to safeguarding and promoting the welfare of all children, young people, and vulnerable adults that we work with. In accordance with this  commitment we ensure that we follow a thorough and safe recruitment and selection process for all roles that work with children. This includes checking against the Disclosure and Barring Service (DBS) where appropriate. Please note that if you are successful in your application to the role any offer of employment will be subject to a satisfactory DBS check.  

Our Benefits

We offer a range of financial and lifestyle benefits to all our employees, including:   

• 27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro rata for part time)  

• Pension scheme with ethical investment options and employer contribution increasing with length of service  

• Free membership of the Soil Association and discounts on organic produce  

• Volunteer days to give back to the local community or support green initiatives  

• Family friendly policies and flexible working   

• Cycle to work scheme  

• Sociable and engaging workplace of professionals that share a passion for healthy, sustainable lifestyle and produce  

External Affairs and Strategy Specialist

Location:  Home Based, Expectation of travel
Working Hours: 37
Contract Type: Permanent
Salary: £38,960.00 - £48,960

Flexibility in terms of hours and possible part time hours to be considered.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. 

About Waythrough 

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. 

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community 

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. 

About the Role

As the External Affairs and Strategy Specialist, you will help shape Waythrough’s external influence, ensuring the organisation understands and responds to an increasingly complex political, policy and social environment. Working closely with senior leaders, you will support strategic decision-making, build key partnerships and drive campaigns and policy projects that create positive change for the people we support.

This is a home-based role with some travel required, including attendance at our joint All Party Parliamentary Group (five or six times per year), and service visits, team away days and wider meetings as required. . You will work closely with colleagues across the organisation, particularly the Communications team, to ensure our external voice is informed, impactful and rooted in lived experience.

Key Duties

• Monitor and interpret political, policy and sector developments, identifying emerging risks, opportunities and trends.
• Build strong relationships across Waythrough to identify subject matter experts and ensure external positions are informed by operational and lived experience.
• Lead and coordinate elements of national campaigns, maintaining momentum and working collaboratively with Communications colleagues to maximise impact.
• Brief senior leaders on external affairs issues and provide high-quality research, papers and recommendations to support organisational decision-making.
• Represent Waythrough at parliamentary groups, policy alliances, external forums and partnership meetings.
• Develop policy submissions, consultation responses, speeches, presentations and campaign materials.
• Build and maintain relationships with senior stakeholders, including parliamentarians, sector bodies and partner organisations.
• Ensure the voices of the people we support remain central to all advocacy, policy and campaign activity.

About You

You are a confident and proactive relationship builder who thrives in a complex and fast-moving environment. Working as part of a small team, and with support and coaching from the Director, you'll be comfortable seeking out expertise across the organisation, collaborating with a wide range of colleagues and influencing senior stakeholders.

You have excellent communication skills, a strong understanding of politics and policy, and the confidence to work closely with directors and executive leaders. You can balance multiple priorities while maintaining focus on what matters most, and you are motivated by ensuring that campaigns, policy positions and external messages are genuinely informed by the experiences and voices of the people we support. Above all, you'll bring initiative, curiosity and a willingness to get stuck in and make things happen.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3× annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days’ annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our Way to Go and Aspirations portals

• £500 Recommend a Friend bonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year.

Inclusion and accessibility 

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. 

We have signed up to the Disability Confident Scheme  - all applicants are welcome, and adjustments can be made to enable fair participation.

Are you passionate about buying and experienced with the children's toy category? Are you highly organised and do you thrive in a fast-paced environment where your work has real impact? If so, this could be the role for you! We're looking for a Buyer to join our New Goods team on a 12-month fixed-term basis to help drive income for Retail & Trading at Barnardo's.

What you'll be doing.

You'll have responsibility for buying key categories including children's toys and furniture for our store estate. Your role will include range building and planning across core and seasonal ranges, generating sales in excess of £2m per year. Working closely with the merchandising team, you will take new ranges from planning to launch, react to in-season trade, and maintain strong working relationships with internal and external stakeholders and suppliers. This is a key role which would suit someone with buying experience within the toy trade.

What we're looking for:

• Retail buying experience in a similar category or business
• Graduate of a relevant discipline
• Commercial awareness
• Effective decision making and organisational skills
• Interpersonal skills, particularly in negotiating
• Knowledge of charity retail (desirable)

What we offer:

• Working hours are Monday-Friday with flexibility in location.
• A supportive, inclusive work culture with purpose at its core.
• Competitive salary and access to Barnardo's employee benefits.
• Development and training opportunities.
• The chance to make a real impact in the lives of children and young people.
• Generous holiday entitlement and pension scheme.

The funds raised through our Retail & Trading operations help provide vital support for our charitable mission – so join us now to play your part in changing childhoods and changing lives. 

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible

The Charity Financial Controller will be a new role for The Christie Charity (Charity) and a fantastic opportunity for an individual looking to work for a fast moving, growing organisation. 

We are looking for a collaborative self-starter to take the operational lead of The Christie Charity’s finance function and oversee the financial management of The Christie Charity (Charity) group’s finances (this includes The Christie Charity, The Christie Trading Company Limited, and Northern Pathology Developments Limited), including but not limited to financial reporting, management accounting, and day-to-day financial operations. You will play a key role in building a robust financial control framework across the Charity group, and you will be expected to be hands on with respect to overseeing the accuracy and integrity of financial reporting and supporting the Charity’s aim of maintaining strong governance across both charitable and commercial operations. 

This post would suit an individual who enjoys working in a dynamic, evolving environment, where responsibilities may shift in response to organisational priorities. The postholder must be comfortable navigating ambiguity, demonstrating flexibility, initiative, and a proactive approach to problem-solving.

Additional information

Previously managed under a service level agreement with The Christie NHS Foundation Trust, financial management has now been fully transitioned in-house, and day-to-day operations are in the process of being transitioned into the organisation with a view to strengthen independent control and governance. This provides an excellent opportunity for the postholder to be involved in transformational projects geared towards improving the finance department’s technological infrastructure and resources to adapt to the fast-growing needs of the Charity.

Title:  Senior Policy and Advocacy Manager

Salary:  From £45,000 - £55,000 per annum 

Contract:  Permanent

Hours:  37.5 per week (Monday to Friday) 

Holiday:     25 days per year plus bank holidays 

Location:  Home based with regular travel within / to London and across the UK

Probationary Period:  3 months

Reports to:  Head of Department 

Benefits:  An additional 3 days holiday between Christmas and New Year, Flexitime policy, 5% pension contribution

Title and salary to be commensurate with experience.

We are River Action

We are a small and agile campaigning organisation on a mission to rescue UK rivers from a toxic cocktail of agricultural, sewage and industrial pollution and water shortages. We support community action, galvanise and mobilise public opinion, influence government policy, take legal actions and call out destructive industrial practices to incentivise changes that end river pollution and secure freshwater. 

We are building a talented team of positive disrupters and stakeholder mobilisers to deliver our strategy to urgently protect and restore our rivers for the benefit of communities, rivers and wildlife.

Britain’s rivers are our life support system and they are dying. We need urgent action to bring them back to life.

Who we are looking for

We are expanding our political influence by introducing this new position, which will work closely with our existing Policy and Advocacy Manager to bolster our strategic reach particularly in the areas of water scarcity, security and justice, sewage and chemical pollution, and water sector reform.

We are seeking a dynamic and self-motivated individual who shares our passion for protecting rivers and securing our nation’s water, food, health, jobs and economy to join our team to drive forward our policy and advocacy work. This role requires a strategic thinker with strong policy insights capable of blending analytical problem-solving with intelligent advocacy to drive meaningful change. This role requires someone to have excellent writing skills and the ability to draft complex policy documents as well as top line arguments for wider communication. 

The ideal person will bring a combination of expertise, energy and ideas to amplify our impact, holding decision-makers and polluters accountable with a professional and diplomatic approach. They will engage with influential people across the sector, government, industry and media. 

If you thrive in fast-paced environments and want to be at the forefront of environmental policy and advocacy across multiple campaigns, we’d love to hear from you.

What you’ll be doing

As a Senior Policy and Advocacy Manager, you  will lead the development and drafting of River Action’s overall policy strategy as well as leading on specific policy areas. You will play a leading role in shaping and advancing River Action’s political and policy influence, working closely with the Senior Management Team, Chief Executive and wider organisation to develop and execute an impactful policy and advocacy strategy.

River Action is the Co-Secretariat for the APPG on Water Pollution, offering our Policy and Advocacy Manager a unique opportunity to shape the policy direction for River Action and also to influence policy development across Parliament. 

You will also work closely with our public affairs agency who manage our daily Westminster activities. 

You will:

• Lead River Action’s development and delivery of our policy and advocacy strategy on sewage, industrial water pollution, and water scarcity 

• Collaborate with River Action’s team and external partners to ensure our collective work is underpinned by robust and forward-thinking policy analysis and evidence.

• Develop policy analysis to support campaign, communications and policy strategies, based on a strong evidence base and a sound understanding of the relevant legal and policy frameworks.

• Translate complex policy and evidence into concise documents with clear messages and compelling campaigns to engage political and policy stakeholders.

• Monitor and analyse political and policy developments, interpreting their implications and opportunities for River Action and its supporters.

• Generate analysis to enable participation in public consultation processes, including drafting high-quality and persuasive consultation responses and briefings for Westminster and Whitehall audiences.

• Increase our political influence with exciting policy interventions, ensuring River Action’s voice is heard at the highest levels of decision-making.

• Build and maintain relationships with key policymakers, civil servants, industry experts and partner organisations.

• Support grassroots community groups and third-sector partners in engaging with their local representatives for effective advocacy.

• Organise and attend key political meetings and events, including the Water Pollution APPG, stakeholder roundtables and parliamentary events.

• Manage strategic policy partnerships, including our relationship with Wildlife and Countryside Link and other third-sector organisations.

• Ensure River Action’s policy and advocacy efforts align with our creative campaigns, by making sure colleagues and spokespeople are well-briefed and communications content is well-informed to maximise reach and impact.

You will also:

• Actively engage in professional development and training.

• Adhere to health and safety policies while working in different locations.

• Maintain confidentiality in all areas of work at River Action.

• Demonstrate a strong commitment to an inclusive, equal and diverse workplace.

• Work collaboratively with colleagues across River Action to collectively deliver our mission while being true to our values. 

UK travel will be required and regular trips to London. Training and operational activities may require overnight stays away from home, in which case costs will be covered and standard River Action procedures will apply.

What you’ll bring

The position will suit a self-motivated, strategic and determined person. You will be an excellent communicator, with exceptional writing skills and comfortable representing River Action and engaging with diverse stakeholders in positions of responsibility. You will have a passion to protect and restore our waterways and to hold decision-makers and polluters to account.

Essential knowledge, skills and experience:

• Experience in a senior policy and advocacy role, ideally within the environmental sector and including experience of water policy. 

• Policy and/or legislative experience, with a good understanding of the workings of the UK government and Parliamentary procedure.

• A good understanding of the UK water industry, the key UK water-related policies and the issues that are impacting our rivers, land and wildlife.

• Knowledge of the challenge of water scarcity.

• Excellent communication and writing skills with close attention to detail and the ability to produce concise and persuasive briefings, reports and consultation responses.

• Strong interpersonal skills and a collaborative approach to working creatively and at a fast pace with colleagues, stakeholders and partners. 

• Excellent organisational skills, including the ability to proactively plan and prioritise work and to report your progress and impact.

• Ability to work flexible hours and travel as necessary.

• A good and supportive team player with a willingness to muck in as and when required.

Why join us?

• Be part of a mission-driven organisation working to restore and protect the UK’s rivers.

• Work at the heart of political and environmental change, influencing decision-makers at the highest levels.

• Work in an agile, supportive and happy work environment where your ideas and expertise will have real impact.

• Opportunities for professional development and growth within the organisation.

Diversity and inclusion

Don’t meet every single requirement? Studies show that women and people of colour are less likely to apply for jobs unless they meet every single criteria. We are committed to building a diverse, inclusive and equitable workplace. So if you like the look of this role but your past experience does not align perfectly with everything in the job description, we’d still love to hear from you. You may be just the right person for this role.

How to apply

To apply, please submit to jobs at riveractionuk dot com with the subject Senior Policy and Advocacy Manager’:

• your CV (2 pages), 

• a cover letter (2 pages) explaining why you want to work for River Action and how your skills and experience meet the requirements of the role, and 

• a written submission (2 pages) as described below. 

Only applications including all three documents will be accepted. Please provide your documents in pdf format. 

Written submission

Please prepare a 2 page policy briefing for Parliamentarians on the issue of water scarcity and water justice and how it affects UK rivers and our security.  Your briefing should be written in a clear, persuasive style suitable for a Parliamentary and government audience and:

• Identify causes of water scarcity and injustice.

• Provide a concise analysis of the impact on rivers, biodiversity and our economy.

• Summarise and assess gaps in relevant UK Government policies, legislation and plans.

• Propose two or three practical policy recommendations for decision-makers.

Application process

Applications will be reviewed on a rolling basis until 5pm on Wednesday 15th July.

Should your application be selected during sift, the next stage will involve an initial 15-minute interview. You may then be invited to attend a second interview with a panel. 

Interviews will be held in the weeks commencing 19th July and 26th July via video conference. 

Please indicate in your covering letter or in a covering email your availability for interviews.

If you have any questions about the role or your application, please contact us on jobs at riveractionuk dot com.

Title:     Engagement Manager

Salary:     £42,000–£52,000 (depending on experience)

Contract:     Permanent

Hours:     37.5 per week (Monday to Friday) 

Holiday:     25 days per year plus bank holidays 

Location:     Home based with regular travel within / to London and across the UK

Probationary Period:     3 months

Reports to:     Head of Department 

Benefits:     An additional 3 days holiday between Christmas and New Year, Flexitime policy, 5% pension contribution

Line Management:     Depending on experience, may line-manage the Senior Engagement Coordinator. 

We are River Action

We are a small and agile campaigning organisation on a mission to rescue Britain's rivers from a toxic cocktail of agricultural, sewage and industrial pollution and water shortages. We support community action, galvanise and mobilise public opinion, influence government policy, take legal actions and call out destructive industrial practices to incentivise changes that end river pollution and secure freshwater. 

We are building a talented team of positive disrupters and stakeholder mobilisers to deliver our strategy to urgently protect and restore our rivers for the benefit of communities, rivers and wildlife.

Britain’s rivers are our life support system and they are dying. We need urgent action to bring them back to life.

Who we are looking for

As River Action’s profile, influence and policy impact continue to grow, we are expanding our Public Affairs function to strengthen engagement with decision-makers, regulators, businesses, NGOs, strategic partners and local communities.

The Engagement Manager will play a critical role in helping River Action influence change by developing high-level relationships, building strategic partnerships and providing strategic leadership across River Action’s engagement programmes to advance our policy, legal and campaigning objectives.

This is a senior engagement leadership role responsible for providing strategic oversight of both stakeholder engagement and community engagement activity, ensuring River Action’s grassroots campaigning and external influence work are mutually reinforcing

What you’ll be doing

The Engagement Manager will lead River Action’s overall engagement strategy, providing strategic oversight of both stakeholder engagement and community engagement activity across the organisation.

Building and managing relationships with senior leaders across government, regulators, NGOs, businesses, financiers, academia and civil society, the postholder will identify opportunities to increase River Action’s influence, support policy and advocacy objectives, and help position the organisation as a leading voice on river protection and environmental reform.

The role will provide strategic direction and oversight to River Action’s community engagement work, including the River Rescue Kit, Community Toolkit and catchment-based campaigning activities, working closely with the Senior Engagement Coordinator who will lead day-to-day delivery, community support and programme implementation.

Working closely with colleagues across Public Affairs, Campaigns, Communications, Legal and Development, the Engagement Manager will ensure engagement activities contribute directly to organisational priorities and campaigns and that community insights help shape River Action’s policy, legal and campaigning work.

Main Responsibilities:

Strategic Stakeholder Engagement

• Develop and deliver River Action’s stakeholder engagement strategy.

• Manage relationships with senior stakeholders and decision-makers.

• Develop and implement engagement or public affairs strategies.

• Identify, map and prioritise key stakeholders across government, regulators, business, NGOs, academia and civil society.

• Build and maintain productive relationships with senior external stakeholders.

• Create opportunities for strategic collaboration that advance River Action’s mission and objectives.

• Monitor stakeholder developments and identify opportunities and risks.

Managing Stakeholder and Community Engagement

• Provide strategic leadership and oversight of River Action’s stakeholder and community engagement programme.

• Ensure effective delivery and continuous development of the River Rescue Kit and Community Toolkit as key resources supporting grassroots campaigners and community groups.

• Oversee catchment-based engagement strategies that strengthen community-led action, advocacy and campaigning.

• Work closely with the Senior Engagement Coordinator to identify opportunities to expand and strengthen River Action’s network of stakeholder and community groups, campaigners and partners.

• Ensure insights, evidence and priorities emerging from stakeholders and local communities to inform River Action’s public affairs, policy, legal and campaigning work.

• Monitor the effectiveness and impact of community engagement activities and ensure learning is shared across the organisation.

• Support the development of engagement frameworks, systems and processes that enable effective community mobilisation at scale.

Public Affairs and External Influence

• Support the delivery of River Action’s Public Affairs strategy.

• Build relationships with parliamentarians, political advisers, local authority leaders and relevant government officials.

• Support engagement with regulators including the Environment Agency, Natural Resources Wales, Ofwat and other relevant bodies.

• Represent River Action in external forums, roundtables, conferences and stakeholder meetings.

• Coordinate stakeholder engagement around key campaigns, policy initiatives and legal actions.

Strategic Partnerships

• Develop partnerships with environmental NGOs, think tanks, academic institutions, financiers and businesses.

• Identify opportunities for joint initiatives, campaigns and advocacy activity.

• Strengthen River Action’s position within the wider environmental and public policy landscape.

• Convene strategic partnerships to support policy and campaigning objectives.

Organisational Leadership

• Work closely with the Head of Public Affairs to support delivery of organisational objectives.

• Provide strategic direction, support and oversight to the Senior Engagement Coordinator, ensuring community engagement activity aligns with organisational priorities and objectives.

• Provide stakeholder intelligence and strategic advice to senior leadership.

• Contribute to organisational planning and public affairs priorities.

• Support cross-team working between Public Affairs, Campaigns, Communications, Legal and Fundraising.

• Ensure strong integration between River Action’s community engagement, public affairs, campaigns, communications and legal work.

Communications and Representation

• Act as an ambassador for River Action externally.

• Support media opportunities through stakeholder engagement and relationship building.

• Prepare briefings, stakeholder reports and engagement plans.

• Help identify influential voices and advocates who can amplify River Action’s work.

Monitoring and Reporting

• Maintain stakeholder engagement plans and CRM records.

• Monitor engagement outcomes and report against agreed KPIs.

• Evaluate the effectiveness of stakeholder engagement activity and recommend improvements.

What you’ll bring

Essential Experience

• Significant experience in stakeholder engagement, public affairs, external affairs, partnerships or advocacy.

• Experience managing relationships with senior stakeholders and decision-makers.

• Experience developing and implementing engagement or public affairs strategies.

• Experience overseeing or managing community engagement, organising or grassroots campaigning programmes.

• Experience translating community priorities and local evidence into policy, advocacy or campaigning objectives.

• Experience working across complex stakeholder environments.

• Experience representing an organisation externally.

Essential Knowledge

• Understanding of UK water-related political, regulatory and policy-making processes.

• Understanding of stakeholder engagement and influence strategies.

• Understanding of community engagement, organising and mobilisation approaches.

• Knowledge of environmental, sustainability or public policy issues.

Essential Skills

• Exceptional relationship-building and networking skills.

• Strong influencing and negotiation abilities.

• Excellent written and verbal communication skills.

• Strong strategic thinking and political awareness.

• Ability to balance strategic stakeholder engagement with community-led campaigning and mobilisation.

• Strong understanding of how grassroots engagement can support policy, legal and public affairs objectives.

• Ability to develop engagement strategies that connect local action with national influence and impact.

• Ability to manage multiple priorities and complex stakeholder relationships.

• Excellent project management and organisational skills.

Desirable

• Knowledge of water policy, environmental regulation or agricultural policy.

• Experience engaging with Westminster, Whitehall or devolved administrations.

• Experience developing partnerships with businesses and financiers.

• Experience supporting policy or advocacy campaigns.

• Experience working with community-led environmental campaigns or citizen science initiatives.

Why join us?

• Be part of a mission-driven organisation working to restore and protect the UK’s rivers.

• Work at the heart of political and environmental change, influencing decision-makers at the highest levels.

• Work in an agile, supportive and happy work environment where your ideas and expertise will have real impact.

• Opportunities for professional development and growth within the organisation.

Diversity and inclusion

Don’t meet every single requirement? Studies show that women and people of colour are less likely to apply for jobs unless they meet every single criteria. We are committed to building a diverse, inclusive and equitable workplace. So if you like the look of this role but your past experience does not align perfectly with everything in the job description, we’d still love to hear from you. You may be just the right person for this role.

How to apply

To apply, please submit to jobs at riveractionuk dot com with the subject ‘Engagement Manager’:

• your CV (2 pages), 

• a cover letter (2 pages) explaining why you want to work for River Action and how your skills and experience meet the requirements of the role, and 

• a written submission (2 pages) as described below. 

Only applications including all three documents will be accepted. Please provide your documents in pdf format. 

Written submission

The Government is expected to bring forward a Clean Water Bill in Parliament. River Action wants to influence the Bill to secure stronger protections for rivers, hold polluters to account, and deliver measurable improvements in river health.

In no more than 750 words, set out how you would approach this challenge. Your response should explain:

• Which stakeholders you would prioritise engaging with, and why.

• How you would use partnerships, community groups and grassroots evidence to support your objectives.

• How you would measure the success of your approach.

• One significant challenge or risk, and how you would address it.

We are interested in your ability to think strategically, prioritise effectively, and demonstrate how engagement can help deliver policy and environmental change.

Application process

Applications will be reviewed on a rolling basis until 5pm on Wednesday 15th July.

Should your application be selected during sift, the next stage will involve an initial 15-minute interview. You may then be invited to attend a second interview with a panel. 

Interviews will be held in the weeks commencing 19th July and 26th July via video conference. 

Please indicate in your covering letter or in a covering email your availability for interviews.

If you have any questions about the role or your application, please contact us on jobs at riveractionuk dot com.

Claire House has an exciting opportunity for a collaborative and influential individual with excellent communication skills to support the production, management, protection and integrity of data reporting and insight within Claire House, enabling informed operational and strategic decision-making.

About Us:

Claire House is a place of positivity and laughter, where we help seriously and terminally ill children live life to the full. At Claire House we are passionate about providing outstanding care to children who aren’t expected to live to be adults, as well as support for their families, from across Merseyside, Cheshire and North Wales. By providing specialist nursing and end of life care, as well as emotional support, Claire House helps families through some of the toughest times of their lives. It offers places for children to relax and enjoy themselves, whatever their age.

In this role, you will be:

● Collecting, processing, analysing and interpreting data from a variety of internal and external data systems.

● Using business intelligence tools to prepare and deliver reports, dashboards and data outputs to the organisation.

● Developing interactive visualisations to enable insight and track key performance indicators.

● Producing board packs for senior leadership and trustees in collaboration with the business.

● Producing reports for any regulatory, compliance or benchmarking purposes.

● Developing and maintaining data models to support efficient data processing, storage, and retrieval.

● Monitoring and auditing data quality, making recommendations for improvements where appropriate.

● Building and developing relationships with internal clients and stakeholders to fully understand data usage and content.

● Gathering, understanding and documenting detailed business requirements using appropriate tools and techniques.

● Collaborating with the Application Development Team to align data initiatives with systems development.

● Assisting the Data & Insight Manager with any data or IG governance tasks.

The successful candidate will act as a supporting consultant as well as data expert, working closely with the Data & Insight Manager to further establish the team as the go-to resource for all of the organisation’s data, information and insight needs.

What we offer you:

In addition to a competitive salary:

● Generous annual leave – 35 days including bank holidays

● Company pension scheme

● Life cover 2 x salary

● Free on-site car parking

● Free eye sight test

● Cycle to Work Scheme

If this sounds like the role for you, please read the job description here.

All applications must be submitted on a Claire House application form available on the Claire House website. 

Closing date for applications: 15th July 2026

Interview date: 24th July 2026

We regret that only shortlisted candidates will be contacted.

We are actively seeking candidates from a diverse range of backgrounds. At Claire House, we welcome applicants from all backgrounds and value everyone as an individual. We are committed to organisational practices, which promote diversity and inclusion for all employees and volunteers regardless of age, disability, gender reassignment, sex, marriage, and civil partnership status, pregnancy and maternity status, race, religion or belief. Connecting these differences creates a productive environment in which everyone feels valued.

Claire House wants to meet the aims and commitments set out in its equality policy and will appreciate your help and co-operation in completing the Equality and Diversity form found on the Claire House website. 

This organisation’s recruitment and selection procedures reflect our commitment to equal opportunities and safeguarding and promoting the welfare of children and young people.

This role is subject to a standard DBS check.

Registered Charity No. 1004058

We are seeking a compassionate HCPC-registered creative arts psychotherapist such as an arts therapist, dramatherapist or music therapist to join our team for one day per week to deliver therapeutic support through our in school support Project HOPE. 

This is an opportunity to be part of a small but ambitious organisation that places relationships, compassion, and community at the heart of everything we do, while working alongside a supportive team dedicated to improving outcomes for children, young people, and families. This position will initially be one day per week; however, there is strong potential for increased hours and days for the right candidate. Joining our small but fast-growing charity offers an exciting opportunity to develop alongside the organisation.

Project HOPE is a school based project offering therapy sessions as one-to-one or group work, making arts-based psychotherapy accessible to those who need it most. Project HOPE offers a creative lifeline for children who’ve encountered four or more adverse childhood expereinces (ACEs) and experienced or witnessed domestic abuse. It steps in where other local services can’t, providing support now and preparing children and young people for future life challenges.

We understand the emotional demands of therapeutic work and are committed to supporting practitioners to deliver high-quality, ethical, and sustainable practice. The successful candidate will receive regular clinical supervision and will have access to peer support, reflective discussions, and opportunities for ongoing professional development.

Newly qualified candidates are encouraged to apply, as we are happy to consider both those starting their careers and experienced professionals within the field.

Key Responsibilities include:

Therapeutic Delivery

• Deliver one-to-one and small group arts-based therapeutic interventions to secondary school-aged young people.

• Develop and facilitate creative therapeutic sessions tailored to the individual needs of participants.

• Build safe, trusting, and therapeutic relationships with young people experiencing complex trauma.

• Support young people to develop emotional regulation, resilience, self-awareness, and positive coping strategies.

Assessment and Planning

• Undertake initial assessments and contribute to identifying appropriate therapeutic support.

• Develop therapeutic goals and intervention plans in collaboration with young people and relevant professionals.

• Monitor progress and adapt interventions as required.

Multi-Agency Working

• Work closely with school staff, pastoral teams, safeguarding leads, and project partners to ensure a joined-up approach to supporting young people.

• Attend relevant meetings and contribute professional insight where appropriate or share relevant information with the manager to attend on your behalf. 

Safeguarding and Risk Management

• Maintain a thorough understanding of organisational and national safeguarding procedures and statutory responsibilities.

• Identify and respond appropriately to safeguarding concerns, following organisational and school policies.

• Maintain accurate and confidential records in line with GDPR and professional standards.

Monitoring and Evaluation

• Maintain appropriate case notes and outcome measures.

• Contribute to project reporting, evaluation, and impact measurement.

• Support the collection of feedback and evidence demonstrating project outcomes.

Essential Qualifications and Experience

• Registered with the Health and Care Professions Council (HCPC).

• MA Qualified Creative Arts Therapist (Art Therapist, Dramatherapist, Music Therapist, or equivalent HCPC-recognised profession).

• Experience working therapeutically with children and young people.

• Experience supporting individuals who have experienced trauma, adversity, or significant emotional challenges.

• Strong understanding of trauma-informed practice.

• Knowledge of safeguarding procedures relating to children and young people.

• Excellent communication and relationship-building skills.

Desirable Experience

• Experience working within schools or educational settings.

• Experience delivering both individual and group therapeutic interventions.

• Understanding of adverse childhood experiences (ACEs) and their impact on development.

• Experience working within multi-disciplinary teams.

• Knowledge of local support services and referral pathways.

Personal Qualities

• Compassionate, empathetic, and non-judgemental.

• Calm and emotionally resilient.

• Creative and adaptable in therapeutic practice.

• Able to build trust and engage young people who may be reluctant to access support.

• Strong professional boundaries and ethical practice.

• Committed to promoting the voice, wellbeing, and potential of young people.

Safeguarding

This role involves working directly with children and young people and is subject to an enhanced DBS check with barred list clearance. The successful candidate will be expected to adhere to all safeguarding, confidentiality, and data protection policies and procedures.

Help shape the future of Britain's mountain heritage

The Mountain Heritage Trust (MHT) is the national charity dedicated to preserving and sharing the rich history of mountaineering, climbing and exploration in the UK and beyond. Our collections, archives and stories document over two centuries of adventure, innovation and human endeavour in the mountains.

Thanks to support from The National Lottery Heritage Fund, we are embarking on an ambitious two-year programme to improve access to our collections, expand our audiences, strengthen partnerships and build a sustainable future for the Trust.

We are seeking an enthusiastic and entrepreneurial Communications & Business Development Manager to help lead this exciting next phase of development.

About the role

This is a unique opportunity to combine communications, fundraising, partnership development and project delivery within a respected national heritage organisation.

Working closely with trustees, volunteers, consultants and partner organisations, you will:

● Lead delivery of our communications and audience development activity

● Develop new fundraising, sponsorship and income generation opportunities

● Build and manage strategic partnerships across the heritage, outdoor and education sectors

● Co-ordinate and support our volunteer programme

● Help deliver exhibitions, events, outreach activity and digital projects

● Support delivery of our National Lottery Heritage Fund project and long-term organisational sustainability

This is a varied and outward-facing role with significant scope to shape the future direction of the Trust.

About you

We are looking for someone who can combine strategic thinking with practical delivery.

You may come from a heritage, charity, cultural, environmental, education or outdoor-sector background and will have experience in three or more of:

● Fundraising, business development, income generation and grant applications

● Communications, marketing or audience development

● Social media management

● Partnership management and stakeholder engagement

● Volunteer coordination and project delivery

● Heritage, museums or archives

● Interest in outdoor recreation, climbing or mountaineering

Most importantly, you will be a strong relationship builder, an effective communicator and someone who enjoys turning ideas into action.

In addition, applicants should:

● Have the right to work in the UK

● Be able to travel occasionally throughout the UK, so a driving licence is useful.

Why join us?

This is an opportunity to play a leading role in safeguarding and sharing Britain's mountain heritage while helping shape the long-term future of a nationally significant organisation.

Want to apply for this role?

Read the full job description and submit your application. You will be asked to upload your CV and supporting statement. You will need to be signed into a Google account to access the links.

Closing Date: 22 July 2026
Interviews: Week commencing 27 July 2026
Expected Start Date: September 2026

Wellbeing Practitioners are part of an integrated team at our Wellbeing Centres, providing personalised, person-centred support to individuals experiencing mental health challenges, long-term conditions, and other barriers affecting their wellbeing and quality of life.

This role delivers Work Well outcomes through a recovery-focused wellbeing model, ensuring people are supported holistically to achieve sustainable employment alongside improved mental health. This role includes a specific focus on supporting individuals to sustain employment, return to work, or move closer to the labour market, recognising the strong relationship between health, wellbeing and good work.

The postholder will work collaboratively with individuals to identify their personal wellbeing goals and aspirations, including where appropriate employment-related outcomes, and support them to build confidence, resilience, and practical pathways forward.

This role combines Bluesci’s recovery-focused, social prescribing approach with the key elements of the Work Well model, providing holistic support that addresses both wellbeing and work-related barriers.