Head of people and engagement jobs

Why this role matters
Good ideas, strong evidence and inspiring stories only create change if the right people understand and act on them. This role exists to ensure that the case for physical activity reaches the right people, in the right way, at the right time, and that it moves them to act. You’ll develop compelling narratives grounded in insight, evidence, and behavioural science, helping partners across the system create greater impact and supporting Yorkshire  Sport Foundation in leading and influencing far beyond its own boundaries.

Responsibilities
Strategic comms leadership
• Develop and lead a long-term strategic marketing andcommunications approach aligned to our Active Partnership role
and Sport England priorities
• Use behavioural science, audience insight and evidence to shapehow the system understands physical activity and inequality
• Identify the beliefs, motivations and barriers of key audiences anddesign communications that influence action
• Ensure all communications activities support YSF to influencestrategic stakeholders
• Advise the organisation on how messaging can support policy, investment and system change
• Develop Yorkshire Sport Foundation’s reputation as a trusted strategic voice

Influence & stakeholder engagement
• Shape communications that influence policy, investment and practice across local authorities, health and education systems
• Support senior leaders to land key messages with senior stakeholders
• Equip partners with messaging that helps them to demonstrate and amplify the impact they make
• Translate complex insight and evaluation into clear narratives and messages
Insight-led communications
• Embed audience insight and behavioural science into messaging
• Combine data, evaluation and lived experience to demonstrate impact whilst ensuring communications reflect communities
authentically
• Build a learning approach to testing, adapting and improving messaging effectiveness

Organisational leadership
• Lead and develop the strategic marketing and communications function
• Set standards for when communications activity should, and should not, happen
• Maintain humility while strengthening clarity of impact and purpose

Channels & delivery
• Plan and deliver integrated marketing and communications campaigns across digital, media, content and internal channels, ensuring activity aligns with organisational objectives and brand standards
• Produce and oversee high-quality content (copy, press materials, web, social, email and collateral) while coordinating agencies, suppliers and internal stakeholders to meet deadlines and budgets.
• Monitor performance using analytics and insight, report on outcomes and continuously optimise campaigns and messaging to improve engagement and reach.
Other
• To lead on YSF public affairs and policy work in partnership with the CEO
• Strategic comms planning with the Active Partnership National Organisation and other leading Active Partnerships ensuring consistency of messaging across England
• To support the marketing of events across Yorkshire
• To work flexibly to respond to changing organisational requirements and carry out any other duties which may arise from
time to time
• To follow policies and procedures in relation to other matters, e.g.Health and safety, safeguarding, GDPR, financial procedures, etc.

What we’re looking for
We know great candidates rarely tick every box. If you have strongskills across most of the areas below and believe you can add value, we’d love to hear from you.
• Skills in both operational and strategic marketing and communications
• Ability to influence policy, investment or organisational behaviours
• Ability to design and deliver communications strategies that change decisions
• Skills in translating evidence and insight into persuasive narratives
• Understanding of behavioural science and audience-centred communications
• Able to operate with credibility and humility in partnership environments
• Comfortable working where success means others receive recognition
• Strategic thinker who challenges activities that lack purpose
• Commitment to reducing inequalities
• Strategic narrative and messaging development skills
• Senior stakeholder influencing and facilitation skills
• Ability to simplify complex evidence and communicate in engaging ways
• Leadership and team development skills

Other
• Ability to travel independently around West Yorkshire and South Yorkshire.
• Ability and willingness to work to our organisational values

Please make sure you demonstrate your ability to meet therequirements of the job by giving clear, concise examples of how you meet each of the requirements in the What We’re Looking For section of the job description.

We recognise and welcome our responsibility to remove any barriers in our Recruitment and Selection process for disabled people. We have tried to do this, but if you have a disability and identify any barriers in the job description or employee specification, please tell us of these in your application. We are committed to making reasonable adjustments
to the job wherever possible and it would help us to know your needs to do this.

Job title: Engagement Officer
Department: External Relations 
Responsible to: External Relations and Communications Manager
Location: London (UK) - Hybrid working
Salary: £32,500 gross per annum
Working pattern: Full-time, 38.5 hours per week
Duration of contract: Permanent 
Start date: As soon as possible

Do you enjoy creating connections and turning them into opportunities?

Join our dynamic team as an Engagement Officer at UWC International, where you will play a crucial role in the External Relations team. With over 90,000 alumni worldwide, you'll collaborate with colleagues from our 18 schools across four continents and UWC International to connect alumni who are making a difference at local, national, and international levels.

We are seeking someone with experience in alumni engagement who is eager to grow and develop with us. This role is central to identifying and connecting with the alumni community, creating opportunities for collaboration, sharing impactful stories, and expanding our reach. With the support of senior colleagues your work will involve key areas, including the UWC hub and events such as our Impact Forums and UWC Day.

You will work closely with the External Relations and Communications Manager, the Head of External Relations, and the Chief of Staff, as well as colleagues in the Development, Funded Programmes, and Education teams.

The ideal candidate should be a people person who is passionate about helping talented young people access education, regardless of their background, and be committed to bringing together changemakers from around the world. You will also be a self-starter, innovative and curious who can support the growth and expansion of our engagement activities.

If this is you, please do not hesitate to apply.

About us

Changing the world takes passion and dedication

UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference. 

Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC. 

About UWC International 

UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.

Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.

We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.

What we offer

As part of a commitment to our employees, we offer the following:

UWC International London

• Hybrid working - we operate hybrid working arrangements, with at least 20% of the week in the office and up to 80% working from home.
• Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
• Generous annual leave allowance – we offer 28 days holiday per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
• Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave.
• Learning & development opportunities – we have access to various learning and development platforms to support your professional growth, as well as a budget set aside for professional development.
• Enhanced sick pay
• In-person meetings: Yearly Staff Away Days, team retreats and travel to our international schools and international events as needed to create connected teams.
• Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars.
• Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
• Cycle scheme and eyecare vouchers
• Enhanced maternity and enhanced paternity leave
• Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST in the UK.

Visa requirements

Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. If you are planning to be USA based, please make this known in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Application Process

Do you want to be part of our team? To apply, please submit an up-to-date copy of your CV along with a cover letter in English (each a maximum of 2 pages):

Your cover letter must:

• Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
• Explain why you want to join UWC International.
• Confirm your eligibility to work or reside in the UK.
• Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews. We will not contact your referees without first letting you know.

Please note that CVs received without a cover letter, including the information requested above will not be considered.

Deadline for application: 10:00 AM UK time, Monday 10 August 2026

Interview and/or assessment dates:

• First round interviews week commencing 17 August (remote)
• Second round interviews  week commencing 24 August (remote)

Safeguarding Statement

The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.

At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. 

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.

Head of Strategic and Tactical Intelligence

Location: London (Hybrid working with 1 day a week in the London office)
Salary: £42,856 - £51,432 per annum
Contract: Permanent, Full-time

Join STOP THE TRAFFIK as their new Head of Strategic and Tactical Intelligence and lead an innovative intelligence function that is helping to disrupt the global business of human trafficking.

This is a unique opportunity to combine strategic leadership, intelligence analysis and commercial thinking to deliver intelligence products that help law enforcement, financial institutions and businesses identify and prevent modern slavery and human trafficking.

About STOP THE TRAFFIK

STOP THE TRAFFIK is a global charity dedicated to preventing vulnerable people from being recruited, trafficked and exploited. Through targeted prevention programmes and innovative intelligence products, the organisation works with governments, businesses, financial institutions and communities around the world to make human trafficking too high-risk and low profit to be viable.

As the organisation continues to grow its intelligence capability, this newly enhanced leadership role will shape the future of its strategic and tactical intelligence function while driving innovation and measurable impact.

The role

Reporting to the Director of Intelligence and Prevention, you will lead a multidisciplinary team of intelligence analysts, data analysts, developers and client managers, ensuring the delivery of high-quality intelligence products that help organisations identify, understand and respond to modern slavery and human trafficking risks.

You will combine strategic oversight with hands-on leadership, overseeing intelligence products, developing new services and technologies, contributing to commercial growth and representing STOP THE TRAFFIK externally with partners and clients. Working as part of the Senior Leadership Team, you will play a key role in delivering the organisation's impact and income ambitions.

Key responsibilities

· Lead and develop STOP THE TRAFFIK's multidisciplinary Intelligence Team.

· Deliver strategic and tactical intelligence products for businesses, financial institutions and law enforcement.

· Develop and implement the organisation's intelligence strategy and structured intelligence cycle.

· Lead the continued development of the Traffik Analysis Hub (TA Hub), STOP APP and future intelligence products.

· Build and maintain strategic relationships with commercial partners and generate new business opportunities through networking, presentations and sector engagement.

· Work across the Senior Leadership Team to achieve organisational impact and income objectives.

· Ensure safeguarding, quality assurance and continuous improvement remain at the heart of intelligence delivery.

About you

You are an experienced leader from an intelligence-led environment who enjoys combining strategic thinking with operational delivery. You are comfortable managing multidisciplinary teams, developing innovative products and translating complex intelligence into meaningful insight that drives action.

You will have:

· Significant experience leading intelligence teams and delivering intelligence-led programmes.

· Strong experience developing strategic partnerships across multiple sectors.

· Excellent communication, presentation and stakeholder engagement skills.

· Proven analytical ability with experience measuring and communicating impact.

· Outstanding written communication skills and the ability to translate complex information into clear, actionable intelligence.

· A collaborative, hands-on leadership style with excellent organisational skills.

· A commitment to innovation, continuous improvement and safeguarding best practice.

· An interest in tackling modern slavery and human trafficking and supporting STOP THE TRAFFIK's mission.

Why join STOP THE TRAFFIK?

This is a rare opportunity to lead an internationally recognised intelligence function where your work will directly contribute to preventing human trafficking around the world. You'll join a passionate, collaborative team committed to innovation, partnership and creating lasting change for vulnerable communities.

How to apply

For the full job description, please contact Faye Marshall or Giuseppe Di Maria at Harris Hill via the apply button or the Harris Hill website.

Closing date – Friday 28th August 2026

Harris Hill is a certified B Corp™ and a leading charity recruitment agency. We welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexual orientation or any other protected characteristic.

You will lead the day-to-day operation of the Resource Centre, creating a safe and supportive environment that functions as a community hub where people affected by homelessness can access support, build connections, develop skills and improve wellbeing. You will develop activities, workshops and peer-led opportunities that encourage engagement, independence and progression, while fostering strong relationships with local partners and the wider community.

Alongside leading and developing the Resource Centre, you will manage a caseload of clients affected by homelessness, providing practical and emotional support, undertaking assessments, agreeing support plans and helping individuals access accommodation, healthcare, benefits and other relevant services.

The Vacancy

• Location - London or Kenya
• Salary -£50,919 - £52,259 per annum if UK based. (Competitive Birches rated salary for the local market if based outside of the UK)
• Team - Digital Team within People Operations and Assurance Directorate
• Hours - Full time, 35 hours/week
• Contract - FTC (2 years)

JOB PURPOSE

Start Network is delivering an ambitious digital transformation strategy that will fundamentally change the way the network anticipates crises, makes decisions, manages risk, and supports locally led action. Working under the strategic direction of the Head of Digital and Operations, the Digital Delivery Lead is responsible for translating Start Network's digital strategy into successful delivery. The role owns the planning, coordination, implementation and adoption of digital products, platforms and transformation initiatives, ensuring strategic priorities are delivered on time, within budget and to agreed quality standards. The postholder acts as the bridge between strategy and execution, turning organisational objectives into practical delivery plans and measurable outcomes.

The post holder plays a hands-on leadership role across cross-functional teams, suppliers, and partners—embedding user-centred design, agile delivery practices, strong risk management, and high technical standards. They support the organisation to build digital capability, strengthen digital culture, and ensure that digital systems enable speed, scale, and accountability in locally led humanitarian action.

KEY ACCOUNTABILITIES

DELIVERY LEADERSHIP AND GOVERNANCE

• Lead delivery of the digital, product and innovation roadmap agreed by the Head of Digital and Operations, translating strategic priorities into delivery plans, milestones, resource requirements and measurable outcomes.
• Support digital governance and portfolio prioritisation processes, providing delivery insights, performance data and recommendations to inform investment and prioritisation decisions.
• Lead organisation-wide digital transformation initiatives, ensuring the successful adoption of new technologies, systems, ways of working and digital capabilities across Start Network, ensuring alignment between digital delivery teams, operations, programme operations, and organisational strengthening
• Identify opportunities to improve organisational effectiveness, collaboration and member experience through digital solutions.
• Lead end-to end  delivery of digital products and system enhancements.
• Deliver the organisation's AI and innovation roadmap, supporting the responsible adoption of emerging technologies within governance frameworks, policies and risk appetite established by the Head of Digital and Operations
• Ensure delivery teams, suppliers and stakeholders are aligned around agreed strategic objectives.

DIGITAL PLATFORM AND PRODUCT DELIVERY

• In liasion with the Head of Digital and Operations, owning the vision for our digital platforms including setting priorities for future development,  gathering user feedback and improving products
• Work in partnership with Communications colleagues to ensure organisational digital platforms effectively support audience engagement, campaigns and storytelling objectives
• Manage day-to-day development, iterations, integration, and optimisation of Start Network’s digital platforms.
• Lead backlog management, sprint planning, UAT, release cycles, and performance monitoring.
• Ensure digital products are user-centred, accessible, and adapted to the needs of members, hubs, and internal teams.
• Manage the operational performance of digital suppliers and technology partners, ensuring delivery against agreed contracts, service levels and project outcomes, while escalating strategic supplier or investment decisions to the Head of Digital and Operations.
• Collaborate with internal teams to identify, scope, prioritise, and deliver digital projects that support organisational needs and opportunities.
• Manage relationships with developer agencies and ensure value for money in maintenance, retainers, and project work.
• Lead project teams to deliver projects on time and within budget.
• Support the development and integration of internal systems—including Salesforce, data management tools, and digital communications platforms.
• Build strong relationships across the organisation, understanding staff needs and advising on emerging digital opportunities.

DATA INSIGHTS

• Implement data elements in line with organisational data governance standards
• Oversee delivery of dashboards, analytics tools, and data pipelines, ensuring digital solutions reliably support decision‑making across the network and align with agreed data standards and governance.
• Integrate ethical AI, automation, and data driven capabilities under the guidance of their line manager

INNOVATION

• Responsible for horizon scanning and researching emerging technologies. 
• Test new ideas and pilots, identifying opportunities for digital innovation across the organisation
• Represent Start Network externally, sharing learning and positioning the organisation as a leader in humanitarian digital innovation

CYBERSECURITY

• Implement technical security controls and privacy‑by‑design measures within digital platforms and projects, in line with organisational data protection and governance requirements.
• Coordinate cyber security assessments, vendor security due diligence, and digital incident preparedness, working with assurance and data leads as required.
• Ensure digital solutions meet Start Network’s standards for trust, safety, and responsible use of technology, embedding these principles into system design and delivery

STAKEHOLDER ENGAGEMENT & COMMUNICATION

• Develop strategic partnerships with technology organisations, innovation networks and academia to support digital innovation
• Provide expert advice to colleagues and senior leadership on digital delivery, product development, implementation options and user adoption, being the key liaison between technical teams, suppliers, internal teams, and hubs.
• Provide clear communication of delivery progress, blockers, risks, and achievements.
• Support organisation‑wide digital literacy and adoption initiatives.
• Support organisation‑wide initiatives to build digital literacy, confidence, and adoption.

DIGITAL ENGAGEMENT & CULTURE

• Build a strong digital culture by designing and delivering digital focused training and capability building for staff.
• Lead the rollout and scaling of digital communication tools to hubs and internal teams.

LINE MANAGEMENT

• Lead, motivate and develop the Digital Team, setting direction, priorities and standards for digital delivery across the organisation.
• Build organisational digital capability through coaching, mentoring and leadership of cross-functional teams.
• Carry out effective line management of a team, including recruiting and training direct reports and have an active role in building an inclusive team culture in line with our values.
• Monitor performance and ensure key performance indicators and targets are met or exceeded
• Recognise good performance appropriately and address poor performance effectively.
• Support direct reports to line manage and lead their teams
• Support talent management across all teams, including through succession planning and identification of skills gaps
• Support the professional development and growth of direct reports and other members of the team

START NETWORK CULTURE

• Carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children
• Commit to Start Network’s vision, principles, values, and approach
• The Start Network team is an agile group of individuals who use their experience and skills across the network, so flexibility to work in and with different teams and functions is a part of our culture.

PERSON PROFILE

SKILLS, KNOWLEDGE & EXPERIENCE

ESSENTIAL

• Significant experience delivering digital projects or products end-to-end
• Solid project lead and delivery management skills, with a track record of delivering on time and to scope
• Ability to work across technical, operational, and business teams to drive delivery
• Experience managing digital products, platforms and technology suppliers.
• Experience working with cybersecurity, digital governance and risk management.
• Strong experience managing stakeholders, including internal teams, suppliers, and partners
• Experience supporting digital adoption, including user engagement, training, or rollout
• Experience working with digital systems and platforms, with an understanding of user-centred design and continuous improvement

DESIRABLE

• Experience leading organisation-wide digital transformation programmes.
• Experience developing digital strategy and roadmaps.
• Experience leading multidisciplinary digital teams.
• Advice and influence senior leaders on technology and investment decisions.
• Experience of Salesforce platform and management
• Understanding of databases and CRMs

• Experience of working in International / NGO / networked environments and complex stakeholder ecosystems
• Experience working with agile or product delivery approaches (e.g. backlog management, sprint planning, release cycles)
• Experience using data, dashboards, or analytics tools to inform decisions and improve performance
• Awareness of digital security, privacy-by-design, and governance considerations

• Awareness of emerging technologies such as AI, automation, or data-enabled solutions

The Company

Start Network is made up of more than 90 non-governmental organisations across five continents, ranging from large international organisations to local and national NGOs. Our programmes allow members to deliver humanitarian action around the world.

Our mission is to create a new era of humanitarian action that will save even more lives. We aren’t driven by media headlines or political will, we’re here for the communities affected by and at risk of crises.

We are an organisation committed to doing things differently. For some roles, we need more technical humanitarian expertise, but for other roles, we are looking for relevant transferable skills, the right attitude, and a passion to bring change.

About Us
The National Landscapes Association represents and supports the UK’s National Landscapes (Areas of Outstanding Natural Beauty) - places where we want nature and people to flourish together. These living, protected landscapes are vital to the UK’s nature recovery, climate resilience, sustainable farming and wellbeing.

We work collaboratively and inclusively to ensure these treasured places are protected, restored, and accessible to all. We are looking for a proficient and motivated individual to help drive it forward.

About the Role

The Development Officer will support the delivery of the Association’s income generation and partnership strategy, helping to diversify and grow funding streams across corporate partnerships, philanthropy, grants and strategic collaborations. The role exists to support the identification, development and stewardship of partnerships, with a particular focus on outreach to secure private finance and build long-term relationships with partners, investors and philanthropic funders alike. You will play a key role in supporting the full partnership lifecycle, from prospecting and engagement through to proposal development, account management and delivery.

This role is for an enthusiastic and proactive development professional, who is looking to grow their experience in partnerships, fundraising and income diversification within a purpose-led organisation.

Key Responsibilities

• Outreach and pipeline development: Support proactive outreach to corporate partners, funders and investors through research and identification to build a strong pipeline of opportunities that are successfully managed through a tailored engagement approach.
• New business and proposal development: Support the development of high-quality partnership proposals, drafting compelling narratives and supporting materials aligned to potential funder interests and organisational requirements.
• Partnership and stakeholder management: Support the management of existing partnerships, ensuring strong relationships are developed and maintained and that outputs are delivered as agreed, assisting in monitoring, comms and impact reporting.
• Events representation, networking and engagement: Attend and represent the Association at events, conferences and networking opportunities, helping to raise the profile of National Landscapes as an investment opportunity within the nature and environmental sector.
• Income diversification trend and insight monitoring: Support the exploration of new income streams and partnership models, including private finance and blended finance approaches, monitoring market trends, funding opportunities (both corporate and philanthropic) and competitor activity to inform strategy.
• Team support and collaboration:Work closely with the Head of Partnerships and Fundraising, the Development Team and wider Association Team to deliver programme priorities and contribute to a collaborative, supportive and high-performing team culture.

See the role description for more information, including the person specification.

Why Join Us?
At the National Landscapes Association, you’ll be part of a passionate and forward-thinking team making a meaningful impact. You’ll gain experience working dynamically alongside experts across the UK, and help shape the future of our most valued landscapes.

Head of Strategic Communications, Campaigns, and Brand

Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a future where nobody dies of bowel cancer.

Job Summary

The Head of Strategic Communications, Campaigns and Brand is a pivotal role, responsible for driving a coherent charity-wide communications approach based on the needs of our audiences. You’ll build and leverage the power of our brand to increase awareness, prompt action, drive income and create deeper and more meaningful connections so that more people affected by bowel cancer can find the support they need, and together we can achieve our vision of a future where nobody dies of bowel cancer, sooner.

This role will drive the foundations for organisational growth: a bold and confident brand voice, identity and messaging that cuts through and ensures bowel cancer gets the attention and support it deserves; a joined-up communications planning approach that gives us collective focus and ensures that everything we do and say is based on audience insight and supports our strategic goals; and the development of compelling campaigns, stories and content that bring our community together to create an unstoppable force for change.

Key Responsibilities:

• Lead the development and delivery of Bowel Cancer UK's brand strategy, creating a confident and compelling brand that increases awareness, engagement and support for our cause.
• Drive a joined-up, audience-led communications approach across the charity, ensuring campaigns, content and messaging are aligned with organisational priorities and deliver maximum impact.
• Oversee the development of high-profile campaigns, storytelling and creative content that inspire action, strengthen our reputation and bring our mission to life.
• Lead and develop a multidisciplinary team covering brand, campaigns, content and strategic communications, fostering a culture of collaboration, creativity and continuous improvement.
• Use audience insight, data and lived experience to shape strategy, evaluate impact and create the conditions for organisational growth and income generation.

We're reviewing applications and interviewing candidates on a rolling basis, so we encourage you to apply as soon as possible. Please note that this vacancy may close earlier than the advertised closing date if we receive a high volume of suitable applications, or the closing date may be extended if required.

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

The Woodland Trust is looking for a The Head of Estate and Programmes - Scotland. They will lead the Trust’s estate and programmes team in Scotland, ensuring that the estate and associated programmes are managed to the highest professional standards and in accordance with the Woodland Trust’s management approach, policies and standards. They will lead the development of the Treescape programme and other priority programmes as required and develop and manage strategic partnerships in support of the Trust’s work in Scotland.

The Role:

• Lead and oversee the Woodland Trust’s Scottish estate, ensuring woodlands are managed to the highest professional, environmental and compliance standards, including UKWAS accreditation.
• Drive delivery of the Trust’s Treescape Programme in Scotland, building effective partnerships and ensuring strategic objectives are achieved.
• Manage and inspire a high-performing team of site managers, project leads and programme staff, fostering a culture of accountability, development and collaboration.
• Oversee multi-disciplinary projects and a budget of approximately £5m, ensuring resources are managed effectively and deliver maximum value and impact.
• Provide strategic leadership on estate acquisitions, disposals and land management, supporting the growth and long-term sustainability of the Trust’s woodland portfolio.
• Champion health and safety and operational excellence across all estate activities in Scotland, ensuring compliance and best practice at all times.
• Build and maintain influential relationships with partners, funders, stakeholders, government bodies and the wider land-use sector to advance the Trust’s vision and objectives.
• Contribute to senior leadership and organisational strategy, representing Scotland within the Woodland Trust and supporting UK-wide initiatives, policy development and knowledge sharing.
• This is a homebased role, requiring regular travel to locations within wider Scotland, sometimes to remote locations. You would be expected to live within reasonable travelling distance of your area of responsibility. Occasional travel to regional offices and overnight stays will be required.
• A company vehicle will be provided for this role. Please note that out Company Vehicle Policy is also under review as part of our Job Families and Contract Review project, so the eligibility criteria therein are subject to change in due course.

The Candidate:

• Extensive experience in forestry, woodland and land management, with a strong understanding of native woodland management, Scotland’s land-use landscape and rainforest ecosystems.
• Proven leadership experience, with the ability to lead, motivate, develop and inspire multidisciplinary teams to deliver high performance.
• Strong project, programme and budget management expertise, including oversight of complex initiatives, resource allocation, monitoring and reporting.
• Commercial and operational management experience, including procurement, contract management and delivering value for money while achieving organisational objectives.
• Exceptional partnership and stakeholder engagement skills, with experience building strategic relationships across government, funding bodies, landowners, conservation organisations and other key interest groups.
• Excellent communication and influencing abilities, with confidence engaging senior stakeholders, preparing written reports, presenting ideas and supporting successful funding applications.
• Knowledge of legal, policy, and governance frameworks, including experience developing and managing legal agreements and understanding Scotland’s conservation, forestry and land-use policy environment.
• Relevant professional qualifications and practical capability, including a forestry-related qualification, membership (or working towards membership) of the Institute of Chartered Foresters, strong IT skills (including MS Office and GIS) and the ability to travel extensively.

Benefits and Wellbeing:

Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata’d for part-time)
• Buy and Sell Holiday Scheme
• Enhanced Parental Pay
• Employee Assistance Programme

About Us:

The Woodland Trust is the UK’s largest woodland conservation charity.  We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.

Our Commitment to Diversity and Inclusion:

To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 

People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.

Please contact us to discuss any additional support or adjustments you may need to complete your application.

Application Advice:

For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application.

Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.

Acceptable Use - Artificial Intelligence (AI):

We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply Now:

If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete. 

First round interviews will take place via Microsoft Teams on 18th, 19th and 20th August 2026.

Charity People is delighted to be working with The Passage to recruit for a Digital Acquisition and Supporter Journey Officer to join their talented and passionate team.

Providing innovative services that act with compassion and urgency the charity works with individuals before they reach crisis point, intervening quickly and providing practical help in the form of emergency shelter and tailored support. Also an advocacy organisation, The Passage uses its voice to advocate for those who aren't heard to bring about real systemic change.
The Digital Acquisition and Supporter Journey Officer will focus on the hands-on delivery and optimisation of paid digital campaigns, email marketing and digital journeys that introduce new audiences to The Passage, encourage initial engagement, and ongoing relationships with supporters. Working collaboratively with Fundraising and Communications colleagues, the postholder will help to build, test and embed effective approaches to achieve these goals.

Digital Acquisition and Supporter Journey Officer
Contract: Permanent, full time role
Salary: £37,199
Location: Hybrid role working between home and The Passage's Head Office in Victoria. For the first three months, while you get to know the organisation's frontline services, you will be required to be based in the office four days per week, following which time the requirement will reduce to three days per week in office.
Closing date for applications: 9am on Thursday 20th August
Interviews: week commencing 31st August

This is an excellent opportunity for an individual with solid experience working within digital marketing with a particular focus on managing paid campaigns across Google and Meta and supporting on or developing supporter journeys to join an inspirational charity that works tirelessly to end street homelessness.

Core responsibilities within the role will include:

• Coordinate the delivery and optimisation of paid digital campaigns across platforms such as Meta and Google to engage and retain supporters in-line with fundraising objectives
• Deliver paid digital marketing activity aimed at raising brand awareness, introducing new audiences to The Passage and strengthening understanding of our work and impact
• Support campaign testing and learning by trialling audiences, creative and messaging and reporting on results
• Coordinate the development and improvement of supporter journeys across key digital touchpoints, including email, website journeys, campaign landing pages, sign-up flows and donation journeys, ensuring alignment and integration with relevant internal teams to deliver a seamless end-to-end experience
• Identify areas for improvement within existing journeys and support the implementation of agreed changes.
• Continually review and improve the implementation of performance tracking, identifying practical improvements and supporting agreed changes to enhance effectiveness
• Monitor and collate performance data from digital platforms, analytics tools such as GA4 and CRM reports
• Produce regular performance summaries and contribute insights to inform future activity
• Support a test-and-learn approach by capturing learning and sharing it with colleagues in practical, accessible ways.
• Support the planning, creation and scheduling of email campaigns and automated supporter journeys
• Use segmentation and basic personalisation to improve relevance and engagement

We'd love to hear from individuals with the following skills and experience:

• Experience working in a digital marketing, digital fundraising or supporter engagement role
• Experience supporting or coordinating paid digital advertising campaigns including Knowledge of digital acquisition principles and paid advertising platforms such as Meta and Google
• Experience contributing to the development or improvement of digital supporter or customer journeys
• Experience supporting email marketing activity, including segmentation and scheduling, with knowledge of email marketing tools and CRM systems
• Experience supporting the implementation or use of digital tracking, analytics or measurement tools (e.g. GA4, platform pixels) to monitor campaign or journey performance
• Experience working with performance data and basic analytics; as well as an understanding of digital analytics and performance measurement
• Experience testing and optimising digital content, campaigns or journeys, and an understanding of how insight and testing can be used to improve digital outcomes

Experience of working in a charity setting or similar is desired but not essential.

If you have the following skills and experience we'd love to hear from you! Please reach out to Alice Wood at Charity People today with a copy of your CV to get the process started. If your experience matches what we're looking for, we'll be in touch to arrange a phone call.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Job Description: Head of Services

Reports to: Chief Executive

Location: Woking, Surrey

Hours of Work: Full time, 37.5hrs per week

Salary: £42,000 - £45,000 (DOE, pro rata)

About Us:

At York Road Project, we are dedicated to transforming the lives of individuals experiencing homelessness in Woking. We believe in harnessing the unique strengths and potential of each individual to create a pathway towards stability and independence.

The Role:

We are looking for a proactive and organised Head of Services,  providing full operational leadership across our Accommodation Services and Day Centre Services, ensuring safe, consistent and effective delivery across all frontline provision.

This includes:

• Direct Access Accommodation (10 beds)
• Move-on properties (14 beds)
• Day Centre Services
• Frontline staff across both services

The role holds full responsibility for day-to-day operational delivery and decision-making within services, ensuring they run safely and effectively, with only critical or strategic issues escalated to the Chief Executive.

The role also provides management oversight of property, compliance and health and safety functions delivered by the Facilities Manager and wider staff teams.

Key Responsibilities:

Service Oversight

• Provide operational leadership across both services, ensuring safe, consistent and effective delivery.
• Support and enable staff delivering day-to-day services, providing clear leadership, guidance and appropriate autonomy within agreed standards.
• Maintain service quality, structure and consistency, stepping in where required to resolve operational issues.
• Promote a collaborative, trauma-informed working culture where staff are empowered to deliver services effectively.
• Use service delivery data, client feedback and staff insight to support continuous improvement.
• Ensure accurate recording of service activity and outcomes is maintained.

Accommodation & Day Centre Services

• Provide management oversight of Direct Access Accommodation and move-on properties, ensuring safe and effective delivery.
• Ensure occupancy levels, allocations and housing processes are effectively managed by operational staff and administrative support functions.
• Maintain operational oversight of property standards, compliance systems, inspections, maintenance reporting and fire safety processes delivered by the Facilities Manager and wider staff teams.
• Ensure compliance with HMO requirements, supported housing standards and organisational procedures through monitoring and escalation where required.
• Provide leadership and support to staff responsible for housing management functions, ensuring systems are followed consistently.

Safeguarding & Risk Management

• Provide oversight of safeguarding across all services, ensuring procedures are followed consistently.
• Ensure safeguarding systems, risk assessments and incident management processes are implemented effectively.
• Monitor safeguarding activity and ensure appropriate action and escalation.
• Support staff in managing safeguarding concerns, complex needs and high-risk incidents.
• Ensure safeguarding concerns are escalated in line with organisational and statutory requirements.

Health & Safety

• Provide management oversight of health and safety across all services, ensuring safe and compliant working environments.
• Work alongside the Facilities Manager to ensure health and safety policies, risk assessments, inspections and safe systems of work are effectively implemented and maintained.
• Monitor operational health and safety activity within services, ensuring hazards, incidents and safety concerns are identified, recorded and escalated appropriately.
• Ensure safe systems of work are followed across services, including lone working procedures and site safety processes.
• Escalate serious health and safety concerns in line with organisational procedures.

Staff Leadership & Management

• Provide supportive leadership across both services, fostering a stable and positive working environment.
• Lead supervision, reflective practice and performance management conversations.
• Promote a trauma-informed approach across the team.
• Build a culture of accountability, openness and professionalism.
• Oversee recruitment, induction, training and development.
• Manage rotas and staffing levels to support service delivery and wellbeing.
• Ensure staff are supported in managing complex and challenging situations.

Reporting, Service Development & Operational Oversight

• Oversee referrals, allocations and engagement pathways across services.
• Maintain oversight of operational data, ensuring accuracy and reliability.
• Monitor service performance, demand, outcomes and operational pressures.
• Produce regular reports for the CEO covering activity, performance, risks and outcomes.
• Analyse data and feedback to identify trends and service improvement opportunities.
• Support development of effective client progression pathways.

On-Call & Operational Cover

• Participate in a Monday–Friday on-call rota.
• Respond to urgent operational incidents and staffing issues.

Professional Standards & Ways of Working

• Work in a trauma-informed, person-centred and non-judgemental way across all service delivery.
• Maintain confidentiality and comply with GDPR and organisational policies.
• Work collaboratively with partner agencies to support positive outcomes for clients
• Maintain clear and appropriate professional boundaries with clients, staff and external partners.
• Manage workload independently, prioritising competing demands effectively.

Knowledge and Skills:

Essential

• Significant experience leading frontline or community-based services delivering high‑quality, trauma‑informed emotional and practical support.
• Strong track record of supervising, developing, and supporting staff and volunteers, including performance management and professional growth.
• Demonstrable experience of safeguarding adults and/or children at risk, with confident use of safeguarding processes.
• Proven ability to oversee operational service delivery in complex or high‑pressure environments and make sound, independent decisions.
• Experience setting service aims, outcome objectives, and KPIs, and reporting performance to senior leadership, commissioners, or governance boards.
• Ability to reach, engage, and develop services for vulnerable or underserved groups.
• Experience working collaboratively with partner agencies and external stakeholders to deliver integrated support.
• Skilled in managing competing priorities while maintaining service quality and compliance.

Desirable

• Working within homelessness, supported housing or related sectors.
• Delivery of trauma-informed services.
• Involvement in service development, redesign or improvement projects
• Setting and monitoring KPIs or outcome frameworks
• Managing budgets or operational resources.
• Working with volunteers in service delivery.

Personal Attributes

• Ability to manage competing priorities under pressure.
• Resilient and confident working in complex environments.
• Commitment to supporting people experiencing homelessness.
• Positive attitude, maintains a positive attitude even in challenging situations.
• Future-orientated, has a forward-thinking perspective, anticipates future needs or issues and plans accordingly.
• Team worker, demonstrates a commitment to strong collaborative work by actively engaging with colleagues, volunteers, external partners and to be accountable for the outcome.
• Ownership, a willingness to take ownership of tasks and projects and to be accountable for the outcomes.
• Aligned with the values and mission of York Road Project.

Benefits:

• Holiday entitlement of 25 days per annum, plus bank holidays (pro-rata) 
• Pension Scheme.
• Birthday day off.
• Medicash healthcare plan,
• Flexible working and hybrid working opportunities. 

Grace Eyre is one of the oldest and most innovative charities in the UK. We’re committed to supporting a range of people, including people with an acquired brain injury, physical disabilities, learning disability and autistic people.

Our mission is to provide good homes and pioneering support, connections and experiences led by Our Charter, where voice, choice, growth and happiness lead the way.

Are you an experienced social care leader who is passionate about high-quality, person-centred support?

We are excited to be recruiting a Scheme Manager for our brand-new specialist service in Hove. This unique development provides high-quality, long-term affordable housing for people living with acquired brain injuries and/or physical disabilities, supporting residents to live independently in a safe, accessible and welcoming community.

The scheme comprises 28 beautifully designed, fully accessible purpose-built apartments, each with its own private entrance and outdoor space or balcony. Residents will also benefit from our inviting communal areas, including a ground-floor community lounge, an additional shared space on the upper floor, and a stunning rooftop garden offering panoramic views across Hove. This is a fantastic opportunity to play a key role in shaping a vibrant new service and making a lasting difference to people’s lives.

In this varied and rewarding role, you will manage and support a staff team to provide safe, responsive and empowering services that promote independence, choice and wellbeing. You will lead from the front, model good practice and maintain high standards through supervision and quality monitoring.

You will work closely with housing providers, families, professionals and community groups organising  social events and activities and create a positive, vibrant living environment where people feel safe, connected and proud of where they live.

The successful candidate will have proven leadership skills, experience of managing services for people with complex needs, strong organisational skills and confidence using relevant IT systems. You will understand key social care legislation, including safeguarding and mental capacity, and be able to evidence quality and compliance in line with regulatory requirements.

An NVQ4/QCF5 in Leadership and Management, Registered Managers Award, or willingness to work towards the required qualification is essential.

If you are proactive, compassionate and committed to developing people and services, we would love to hear from you.

Equity, Diversity and Inclusion:

No applicant for employment or employee will be treated less favourably than another on grounds of age, disability, gender reassignment, race, religion or belief, gender, sexual orientation, marriage & civil partnership or pregnancy & maternity, and we encourage applications from people with learning disabilities or identify with being on the autistic spectrum/neurodiverse.

Staff benefits include:

• Enhanced holiday entitlement
• One paid celebration day a year
• Cost of living support package such as rental deposit scheme
• Cycle to work scheme
• Generous refer-a-friend scheme
• One paid volunteering day a year
• Free Blue Light Card
• Enhanced sick pay
• Enhanced employer pension contribution
• Enhanced death in service
• Employee Assistance
• Electric Car Scheme
• Training and development opportunities
• Flexible working opportunities.

We are also:

• A real living wage employer
• Accredited as a Disability Confident Leader
• Accredited as an Investors in People employer

We will handle any personal information you provide via this form in accordance with our privacy policy

Successful applicants will be required to provide details of 2 referees. One must be your most recent employer, however if you have not undertaken employed work before, a reference from voluntary work, educational facility or personal reference can be accepted. You must also undertake an enhanced DBS Disclosure and provide proof of your right to work in the UK.

You can also apply by completing an accessible application form. If you need one of these please request one.

Online harm is not inevitable. This is our urgent and hopeful mission.

We are Molly Rose Foundation, founded following the death of 14-year-old Molly Russell. We work at the intersect of suicide prevention, online safety, and tech accountability to demand a safer online world and move beyond the preventable harm. We believe a better online world is possible, one where young people are protected, championed and equipped with the skills, confidence and critical algorithmic literacy they need to navigate digital spaces and thrive.

Working closely with the Head of Partnerships and Fundraising, we’re looking for a Trusts and Foundations Manager to join our small team at a critical growth point to build and deliver a Trusts Fundraising Strategy (currently projected to generate c.£600K in 2027) laying the groundwork for long term, sustainable income generation as part of our wider Fundraising Strategy.

This is a new role for someone with substantial experience working in Trusts Fundraising, as well as strong project development skills, who can take our fledgling portfolio of funders and transform it into a pool of engaged supporters invested in MRF’s work in the long-term. You will have a demonstrable track record of securing five-six figure sums, the ability to create propositions in collaboration with programmatic colleagues, and the confidence to present compelling cases for support to a range of philanthropic organisations. You will also have excellent communication skills both written and verbal, a keen eye for connecting philanthropic organisations to the right projects to develop meaningful relationships, and the skills to deliver high-quality, detailed bids to further our strategic objectives.

We're particularly interested in hearing from applicants with experience working in one or more of the following areas: online safety, tech accountability, suicide prevention, education or children’s mental health.

You will join a small, ambitious organisation with big plans and a strong values-led culture. If you're motivated by improving online safety, suicide prevention and helping young people to live long and stay strong, we'd love to hear from you.

We offer a comprehensive package that includes:

• 27 days annual leave plus 1 volunteering day, rising to 30 days holiday after three years’ service;
• Annual leave buyback scheme, with the option to purchase up to 5 additional days;
• Employee pension scheme;
• £500 employee wellbeing budget;

We welcome applications from diverse range of applicants in circumstances, and actively welcome flexible working requests (any requests would be on the understanding that this is a full-time position).
 

Application Process
To apply, please send a CV (max. 2 sides A4) and cover letter (max. 2 sides A4) via the Charity Jobs website. In your covering letter we'd like to understand how you meet the person specification for this role - your application will be scored against these criteria.

Application closing date: Monday 17 August 2026 at midnight we may close early should we receive a high volume of applications but no earlier than Monday 10 August. 

There will be an initial interview held online during the week of 24 August 2026 and a follow-up second stage meeting that will be in-person in London (dates TBC).

Job role:

The Digital Engagement Lead will play a pivotal role in shaping how people discover, experience and connect with Ronald McDonald House UK.

Working closely with the Head of Brand, Communications and Digital Engagement, you'll lead the development and delivery of an audience-led digital engagement strategy that helps us reach more people, build stronger relationships and create meaningful opportunities for support. You'll bring together social media, email, website content and user experience, paid social media and analytics into a clear, joined-up approach that delivers measurable results.

This is a role for someone who can see the bigger picture whilst remaining close enough to the detail to make things happen. You'll lead and develop a talented digital team, set clear direction and priorities, and create an environment where people feel supported to do their best work. At the same time, you'll work across the organisation to build understanding, confidence and enthusiasm around digital engagement, helping colleagues see how it can support their goals and strengthen our impact.

You'll also play an important role in strengthening the foundations that underpin our digital performance, from supporter journeys and content strategy to analytics, testing and optimisation. Through thoughtful leadership, strong collaboration and a focus on continuous improvement, you'll help ensure our digital channels work harder for the charity and ultimately help us support more families when they need us most.

Key Responsibilities:

Operational leadership and team development

• Provide clear leadership across the Digital Engagement function.
• Line manage the Digital Marketing Manager, Social Media Officer and Website Content & UX Officer.
• Set clear objectives, coach through regular one-to-ones and support professional development.
• Build a collaborative, high trust culture that values inclusion, curiosity and accountability.
• Ensure the team has clear backlogs, roadmaps and ways of working that keep delivery smooth and focused.

Digital strategic approach and planning

• Shape and deliver an integrated, audience-led digital engagement strategy.
• Define the strategic role of each channel for priority audiences, with objectives, KPIs and success metrics.
• Set channel-specific plans across paid social, organic social, content creators engagement, email, paid search and website content/UX.
• Lead annual and quarterly planning, translating organisational goals into clear digital roadmaps with budgets, testing agendas and resourcing.
• Monitor sector, platform and audience trends, advising on where to pivot, invest or pause.
• Guide the Digital Engagement team to deliver effective programmes with clear targeting, creative variants and measurable outcomes.

Digital Marketing ownership

• Oversee a balanced mix of paid, organic and earned activity, ensuring they work together to drive reach, community and conversion.
• Set standards for community management, social listening, risk protocols and out of hours response where required.
• Define our approach to engaging content creators.
• Strengthen the organisation’s approach to paid social, building capability, confidence and performance.
• Set the strategic approach for paid social campaigns, with a clear pathway towards delivering a high‑quality, scalable campaign in Q4.
• Oversee paid search and Google Ad Grant activity, ensuring compliance, relevance and strong conversion tracking.

Email and supporter journeys

• Oversee performance and growth across paid and owned channels.
• Lead the development of a clear email strategy, starting with strong foundations for best‑practice journeys
• Oversee the design and implementation of core email journeys
• Ensure email activity is insight‑led, tested and aligned with wider supporter journeys across channels
• Maintain a practical test plan covering audiences, messaging, creative and landing experiences.

Website content and user experience

• Lead the long term development of the charity’s website.
• Set the content and UX strategy with audience needs at the centre, ensuring information is findable, inclusive and persuasive.
• Oversee page governance, templates and information architecture to support both storytelling and conversion.
• Prioritise UX improvements using evidence from analytics, user feedback and best practice.
• Ensure the site reflects our brand voice and values, with accessible content and clear journeys.

Innovation, creative approach, testing and optimisation

• Embed a culture of smart experimentation and continuous improvement.
• Champion creative exploration across formats, storytelling and interaction design, while setting clear hypotheses and guardrails.
• Maintain a cross-channel testing backlog, with transparent prioritisation, timelines and owners.
• Ensure rigorous measurement: define success criteria, document results, share learning and scale winning variants.
• Encourage responsible adoption of new features and tools where they solve real audience problems.

Data, tracking and reporting

• Ensure decisions are grounded in accurate data and meaningful insight.
• Set the strategic direction for digital analytics and performance measurement.
• Oversee GA4 tracking, analytics and reporting frameworks across channels and key journeys, working with external agencies or specialists to establish robust reporting foundations
• Commission accessible dashboards and provide narrative context so stakeholders understand performance and next actions.
• Promote outcome-focused reporting that complements top of funnel/brand metrics.

Stakeholder and partner collaboration (internal and external, including suppliers)

• Lead strong, respectful collaboration that gets the best from people and partners.
• Partner with fundraising, family services, brand, and data & insight teams to shape clear briefs and deliver impactful digital work.
• Manage agencies, creators, platform reps and technical suppliers: set scopes, deliverables, timelines and KPIs, and review performance against objectives.
• Ensure all external output meets brand, accessibility, safeguarding and data protection standards.
• Build constructive relationships with senior stakeholders, presenting insights and recommendations with clarity.

Budget and resource accountability

• Hold responsibility for digital engagement budgets and resourcing.
• Oversee budget planning, forecasting and in‑flight reallocation to maximise value.
• Track spend, approve invoices and maintain strong financial governance.
• Assess capacity and recommend when to use external support, with clear cost–benefit rationale.

Person Specification:

Knowledge and Experience:

• Significant experience leading audience-led digital channels across paid, organic social, email and web within a charity.
• Demonstrable experience of leading digital engagement change projects
• Proven track record developing channel-specific strategies and roadmaps that drive growth, engagement and conversion.
• Experience setting digital strategy and direction while remaining close to delivery
• Experience leading and line managing digital teams through change and nurturing inclusive, high-performing cultures.
• Strong understanding of analytics, tracking and outcome-focused reporting (e.g. GA4, tagging, data governance).
• Experience commissioning and managing agencies, creators and technical suppliers.
• Comprehensive understanding of accessibility, safeguarding and ethical digital practice.
• Desirable: experience with influencer governance, CRM-integrated journeys, or major website and IA projects.

Skills and Abilities:

• Credible, collaborative leader who can inspire confidence and momentum during change.
• Strategic thinker who can translate long‑term ambition and distil insight into clear plans and practical delivery.
• Skilled communicator who simplifies complexity and brings colleagues and partners with them.
• Confident decision‑maker, comfortable balancing creativity with risk and feasibility.
• Strong analytical skills with a disciplined test-and-learn mindset.
• Inclusive leader who sets high standards while keeping momentum and morale strong.
• Comfortable presenting to senior stakeholders and translating data into action.
• Creative problem solver who spots opportunities and moves at pace with care.
• Calm and resilient under pressure

Location: Ideally London, however, we will accept applications from either Birmingham or Manchester as well. This is a hybrid role with 2-3 days in the office per week, and you must be prepared to travel regularly. 

1st stage interviews: 17/08 and 18/08 over Teams 

2nd stage interviews: 21/08 face-to-face (Location TBC)

For more information or to apply, please click 'apply now' to be directed to our careers site.

This is a unique opportunity to shape the future workforce behind some of the UK's most impactful programmes for young people. As Major Projects Lead – People, you'll sit at the heart of strategic growth, working alongside a dedicated People Partnering team, leading the people agenda for major bids, contract mobilisations and large-scale public sector opportunities. Working across senior stakeholders, you'll turn ambitious plans into practical workforce solutions, ensuring we're ready not just for day one of a contract, but for years beyond.

Working collaboratively with experienced People Partners, we're looking for someone who thrives in complex project environments, enjoys creating structure from ambiguity and can think several steps ahead. Alongside the People Partners, you'll be assessing workforce implications before contracts are won, building mobilisation plans when they are secured, and helping the organisation anticipate what happens when programmes evolve, expand or end in three to four years' time. Your work will directly influence organisational readiness, sustainable growth and the impact we deliver to young people across the UK.

You'll be responsible for:

• Leading the people workstream for major bids, tenders and strategic growth projects.
• Designing workforce plans, operating models and mobilisation strategies for new contracts.
• Assessing organisational, workforce, TUPE and change implications of new opportunities.
• Driving contract mobilisation activity across recruitment, onboarding, learning and organisational readiness.
• Identifying future workforce risks and opportunities, ensuring long-term capability planning is built into decision making.
• Working with senior leaders to shape workforce strategies that balance service delivery, colleague experience and commercial objectives.

You'll thrive in this role if you bring:

• Significant experience in workforce planning, organisational design, transformation, change or programme delivery.
• A track record of leading complex projects with multiple stakeholders and competing priorities.
• Experience translating business or contractual requirements into practical workforce solutions.
• Strong commercial awareness and the ability to think strategically about future workforce needs.
• Excellent project management, influencing and stakeholder engagement skills.
• Knowledge of public sector contracts, mobilisation programmes, organisational design and ideally TUPE legislation.

What happens next?  

Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Major Projects Lead - People? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of staff! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people who can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer, and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 4116