Operations and charity events manager jobs

Could you turn bold ideas into campaigns that inspire people to give, volunteer and take action?

Mercy Ships UK is entering an ambitious period of growth and we’re looking for an exceptional Head of Marketing to help turn that ambition into impact.

This is an exciting opportunity to support the operational engine room of marketing at Mercy Ships UK, ensuring our fundraising, volunteering and brand priorities are transformed into compelling, integrated campaigns that reach the right audiences and deliver measurable results.

Mercy Ships operates hospital ships that bring free, life-changing surgical care and medical training to people who otherwise have little or no access to safe healthcare. Behind that extraordinary mission sits an equally important challenge: engaging more supporters, growing income, recruiting more volunteers and helping more people discover the work of Mercy Ships.

That’s where you come in.

Reporting to the Director of Communications and Engagement, you’ll lead a multidisciplinary marketing delivery team spanning creative, content, digital and project coordination. You’ll bring together people, ideas, channels and priorities to make sure great strategies become brilliantly executed campaigns.

You’ll oversee the campaign journey from brief to launch and evaluation, shaping creative ideas, coordinating digital and offline activity, improving workflows, managing resources and using insight and performance data to continually improve what we do.

You’ll work closely with colleagues across Fundraising, Volunteering, Strategic Communications, Communities and Engagement, Digital and the wider global Mercy Ships network. This is a highly collaborative role where your ability to influence, prioritise and bring clarity to complex activity will be just as important as your marketing expertise.

We’re looking for someone who combines creative judgement with operational discipline.

You’ll know what makes a great campaign, but you’ll also understand everything that needs to happen behind the scenes to deliver it successfully. You’ll be comfortable moving between creative conversations, campaign planning, digital performance, budgets, stakeholder discussions and team leadership.

You may already be a Head of Marketing, or you could be an experienced senior marketing or campaigns professional ready to take the next step. What matters most is your track record of leading integrated campaigns, managing multidisciplinary teams and turning organisational priorities into marketing activity that delivers results.

This isn’t a role for someone who simply wants to maintain what already exists. We’re strengthening how marketing works across Mercy Ships UK, building greater integration between digital, creative, content and campaign delivery and creating a more resilient in-house capability for the future.

You’ll have the opportunity to shape those ways of working, develop the team and help create a marketing function capable of supporting Mercy Ships UK’s ambitious plans for growth.

And ultimately, the campaigns you help deliver have a purpose far beyond marketing metrics.

They help raise the funds, recruit the volunteers and build the awareness that enable Mercy Ships to bring hope and healing to people around the world.

If you’re an experienced marketing leader who loves making great ideas happen and you want your expertise to contribute to something genuinely meaningful, we’d love to hear from you.

Are you a talented storyteller, digital communicator, and community builder looking for a role with real purpose? St Marylebone Parish Church is seeking a creative and proactive Communications & Engagement Officer to help shape the voice and presence of one of London's most historic and vibrant parish churches. In this dynamic role, you'll lead engaging communications across digital, print, media, and events, promoting worship, music, outreach initiatives, and community activities that make a meaningful difference in people's lives.

Working at the heart of a thriving church community, you'll have the opportunity to create inspiring content, build relationships with diverse audiences, develop impactful marketing campaigns, and help strengthen connections with congregation members, local residents, visitors, businesses, and community partners. No two days will be the same, offering a rewarding blend of communications, engagement, events, and operational support.

If you're an organised and enthusiastic communicator with a passion for building communities and telling compelling stories, this is your chance to use your skills in a role where your work will have a visible and lasting impact. Join St Marylebone Parish Church and help bring our mission, values, and community outreach to a wider audience.

Are you an experienced operational leader looking for the opportunity to help shape the future of a growing, ambitious and values-led charity?

Project 21 is looking for its first Chief Operating Officer to join us at an exciting point in our development, strengthening the organisation behind our services and helping us achieve even more for people with Down’s Syndrome and their families.

Project 21 is a growing charity providing opportunities, support and experiences for people with Down’s Syndrome across Suffolk, Essex and Cambridgeshire. Our work includes community-based learning, performing arts, residential trips, employment opportunities and family support, all underpinned by our belief that people with Down’s Syndrome should have every opportunity to belong, believe and achieve.

As Project 21 continues to grow, we are looking for an exceptional Chief Operating Officer (COO) to work alongside our CEO & Founder and provide strategic and operational leadership across the organisation.

This is a newly created role and a genuine opportunity to help shape the next chapter of Project 21.

The COO will lead our day-to-day organisational operations, providing oversight across people, services, finance, systems, governance, compliance and organisational development. You will lead and support our Senior Leadership Team, strengthen systems and processes, develop leadership capability and ensure our growing organisation remains safe, effective, sustainable and true to its values.

Crucially, the role will create greater capacity for our CEO to focus on Project 21’s long-term future, including strategic partnerships, fundraising and our ambitious Big Build vision.

We are looking for someone who combines strong operational and organisational leadership with excellent people skills. You will be comfortable moving between strategy and delivery, developing senior leaders, making decisions, improving systems and bringing clarity to a busy and evolving organisation.

You do not necessarily need to have been a COO before. We are interested in experienced senior leaders who can demonstrate the skills, judgement and leadership capability required to step into an organisation-wide role. Experience within charities, social care, SEND, education or another people-focused organisation would be particularly valuable.

This is an office-based leadership role at our Clubhouse in Suffolk, reflecting the importance we place on visible, accessible leadership and being connected to our members, families and colleagues. The role will also involve travel across Project 21 locations and to external meetings.

What we’re looking for

We’d particularly love to hear from someone who:

• Is an experienced and confident senior leader
• Is an excellent people manager who enjoys developing others
• Can translate strategy into effective operational delivery
• Has experience of organisational growth and change
• Understands good governance, HR, finance, risk and compliance
• Can develop effective systems and improve organisational efficiency
• Is comfortable making decisions and taking accountability
• Can build strong relationships with colleagues, families, trustees and external partners
• Shares our commitment to inclusion and person-centred practice
• Is excited by the opportunity to help build something, rather than simply maintain what already exists

Above all, we are looking for someone who understands that strong operations are ultimately about people. Someone who can bring structure without unnecessary bureaucracy, accountability without losing warmth, and professional leadership while protecting the culture that makes Project 21 special.

Salary: £55,000–£60,000 per annum
Hours: 40 hours per week Mon-Fri, with occasional Saturday on-call hours
Location: Project 21 Clubhouse, Brightwell Barns, Suffolk

If you are excited by the opportunity to play a significant role in the future of an ambitious charity and help us build the organisational foundations for our next stage of growth, we would love to hear from you.

As a Service Manager, you will lead the day-to-day delivery and ongoing development of the Newham Together Cafe, ensuring the service provides safe, high-quality, recovery-focused support to people experiencing or approaching a mental health crisis.

What you'll do 

• Lead the operational delivery and development of the service, ensuring it meets contractual requirements, quality standards and the needs of the local community
• Provide effective leadership, line management, supervision and support to staff and volunteers, promoting a positive, inclusive and high-performing team culture
• Monitor service performance, outcomes, capacity, safeguarding and risk, using data and feedback to drive continuous improvement and ensure effective service delivery
• Build and maintain strong partnerships with NHS services, commissioners, local authorities and community organisations, representing the service at partnership meetings and multi-agency forums.

Please see the job pack for more information. 

The Head of Policy & Influencing is responsible for shaping and delivering the Foundation’s policy and influencing strategy within the Impact on Urban Health (IoUH) directorate. The role leads the development of parliamentary and government engagement strategies, ensuring a coordinated and impactful approach across multiple programme areas.

The Head of Policy & Influencing provides strategic oversight of all influencing work, guiding Policy & Influencing Managers and the Policy & Convening Manager, and advising colleagues on how to maximise policy impact. The role drives a unified urban health influencing strategy that aligns with the Foundation’s priorities and contributes to meaningful changes in policy.

The Head of Policy & Influencing builds and maintains strong relationships with stakeholders across government, the policy sector, and partner organisations, acting as a spokesperson and creating opportunities for collaboration. The role supports senior leadership with stakeholder engagement, oversees budgets and manages a team, while ensuring diversity, equity and inclusion are embedded in all influencing activity.

Key Responsibilities 

• Develop and deliver our parliamentary and government engagement strategies across all our issue areas.
• Provide strategic oversight of programmatic influencing strategies developed by the Policy & Influencing Managers and Policy & Convening Manager, ensuring a coherent and complementary approach across all programmes. 
• Lead on our cross-programme urban health influencing strategy.
• Provide high-level strategic advice to Heads of Programme and Portfolio Managers on programmatic influencing strategies and the development of influencing partnerships. 
• Develop and maintain a broad range of stakeholder relationships, with a view to creating opportunities for us to partner on our influencing work and acting as a spokesperson for our work at external events.
• Support senior leadership with stakeholder engagement.
• Oversee budgets for our programmatic policy and influencing work.
• Deputise for the Director of Policy, Influencing & Communications as required.
• Line manage the Policy & Influencing Managers and Policy & Convening Manager.
• Bring a diversity, equity and inclusion lens to all our policy and influencing activity, and support cross-organisational work on diversity, equity and inclusion. 

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. 

Skills, abilities, and attributes

• Excellent interpersonal and networking skills at all levels.
• Enjoys working in places with a clear and ambitious mission, a matrix structure and ways of working that challenge the norm.

Knowledge, experience, and qualifications

• Significant experience working in public affairs and policy in a UK setting, with demonstrable impact on policy making in Westminster Parliament and/or the devolved administrations. 
• Experience leading teams to deliver against impactful influencing strategies.
• Experience working across a broad policy brief, and the ability to develop expertise and familiarity with different policy areas quickly.
• Experience developing and managing budgets.
• In-depth understanding of the UK political environment and operation of Government.
• Expertise in public policy, ideally in issues relating to health equity or social justice. 

Benefits 

• Contributory pension
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Job Title: Chief Operating Officer (with CFO responsibilities) 

Location: Rugby or Hybrid/ Home with ability to travel to meet the charity’s needs
Reports to: Chief Executive Officer (CEO)
Salary: £68,000 - £75,000  
Contract Type: Full-time, Permanent
Closing Date: 21st August 2026

About HCPT

HCPT is a UK-based charity that provides life-changing pilgrimage experiences to Lourdes for children and adults with disabilities, complex medical needs, and social challenges of all faiths, and none. Every Easter and Summer, HCPT brings together thousands of volunteers, medical professionals, and chaplains to support pilgrims in a joyful, inclusive, and faith-filled environment. Our work is rooted in Christian values, community, and the belief that every person is uniquely gifted and loved.

Role Overview

The Chief Operating Officer (COO) is a key member of HCPT’s Senior Leadership Team, responsible for the effective delivery and high performance of all operational and business support aspects of the charity’s work. This includes leadership of all business support functions; Finance, HR, IT and Governance, working with and through internal teams and external business partners.  As such we are looking for an experienced chartered accountant who is also astute in leading the wider business operation of medium sized charity.

The postholder will have oversight of the quality and efficiency aspects of all that we do in planning and execution of pilgrimages, care & safeguarding, compliance and infrastructure and will support the CEO to develop a culture of accountability and high impact, whilst staying true to our values of: Compassion, Faith, Inclusion, Community and Celebration.

The COO will ensure that HCPT’s operations are safe, efficient, and aligned with our Catholic ethos and mission of inclusion and care, and that our performance is optimised to deliver excellence, which is:  THE BEST pilgrimage experience we can offer as defined and measured by our beneficiaries and volunteers.

This is a senior role in volunteer-led organisation and as such the successful postholder will be required to exercise flexibility with evening and weekend work to meet the business needs of the charity, given the availability of our volunteer leaders who have professional commitments during the day. The role also requires the post holder to travel to and work in Lourdes for two weeks over Easter each year, leading operational delivery of our largest annual pilgrimage.

Key Responsibilities

Strategic & Operational Leadership

• Work closely with the CEO to implement HCPT’s strategic plan and vision.
• Lead and line manage internal business support functions and outsourced partners across; finance, HR and IT delivering excellence in our infrastructure.
• Support the CEO to realign the resources of the charity to improve performance, build capacity and increase impact, utilising the best in digital and AI tools to simplify complexity and create capacity.
• Lead on the development and tracking of departmental KPIs and dashboards, developing a culture focused on personal accountability, performance, quality management and continuous improvement.
• Support CEO to develop Operational Risk Register, Disaster Recovery and Business Continuity Plans.
• Line manage our Head of Care and Safeguarding, ensuring compliance with policies, procedures, and working as part of the wider care and safeguarding committees to anticipate legislative and other changes to how we deliver our mission in partnership with the CEO and Board of Trustees.
• Support CEO in project management of system migration and development of AI tools which drive efficiency and quality of service delivery.
• Support CEO in quality management and articulation of impact for all stakeholder groups.
• Deputise for the CEO as required.

Finance & Business Support Function Management

• Own and lead all financial strategy, planning, budgeting, forecasting, and reporting across the organisation. 
• Lead the internal finance team and external partners to deliver accurate, timely monthly and quarterly management accounts and financial insights. 
• Develop and implement HCPT’s long-term financial strategy, including reserves policy, sustainability planning, and scenario modelling. 
• Oversee cashflow management and liquidity planning in line with appropriate reserves levels, ensuring the financial resilience of the organisation. 
• Ensure robust financial controls, policies, and compliance with all statutory requirements, including VAT, Corporation Tax, and charity regulations. 
• Lead the organisation’s annual audit process and act as the primary finance liaison with auditors. 
• Drive value-for-money, cost optimisation, and financial efficiency across all operations and pilgrimage programmes. 
• Provide strategic financial insight, analysis, and challenge to the CEO and Board of Trustees, including leading financial reporting to the Board. 
• Partner with fundraising teams to support financially robust grant applications, pricing strategies, and impact reporting. 
• Oversee financial governance and reporting alignment across UK and French operations. 
• Lead and manage all business support functions, including HR, IT, and governance, ensuring effective integration with financial planning and control.

Performance Management & Growth

• Support the CEO with development and implementation of HCPT’s strategy for growth, ensuring all departments understand their roles and responsibilities, demonstrated by high performance.
• Lead on the development of HCPT-wide KPIs in the UK and French organisations and support the CEO to deliver the step change in a culture of accountability and leadership at every level.
• Devise and develop reporting frameworks and a dashboard for operational management reporting which links into the quarterly Board pack.

Governance & Compliance

• Ensure compliance with UK charity law, care & safeguarding regulations, data protection requirements, and health & safety standards.
• Maintain risk registers and lead on safeguarding and incident response protocols, working with and through the Head of Care & Safeguarding.
• Support the CEO and Board of Trustees with operational reporting and risk management as the key point of contact with our volunteer leaders relating to the business operations of the charity.
• Assume Company Secretary duties and ensure all legal and fiscal records and annual returns are prepared on time to our regulators, working in partnership with our professional services advisers, CEO, SLT and Board of Trustees.

People & Volunteer Management

• Lead and support a team of staff and volunteers, fostering a culture of compassion, professionalism, and collaboration.
• Oversee HR policies, recruitment, training, and wellbeing.
• Promote diversity, equity, and inclusion across all operations.

Systems & Infrastructure

• Ensure our systems and infrastructure are fit for purpose and can enable positive customer service approaches and develop SLAs internally and externally and which include what the organisation needs from our volunteers.
• Oversee the development and maintenance of systems for group registration, medical records, safeguarding, and volunteer management, including disposal in line with information lifecycle management and legislation governing this.
• Ensure data security, operational efficiency, and user-friendly processes for data management in line with GDPR and applicable data protection law.

Person Specification

Essential

• Significant experience in a senior operational leadership role, ideally within a UK charity or faith-based organisation.
• Strong demonstrable financial leadership and management of a medium sized charity with a turnover of £4m plus, and a recognised accountancy qualification (ACA, ACCA, CIMA).
• Strong experience of developing and delivering improvement methodology in change management programmes.
• Strong understanding of UK charity governance, safeguarding, and financial management.
• The ability to travel to Lourdes for two weeks each Easter to deliver the largest annual event for the charity.
• Excellent leadership, communication, and interpersonal skills.
• An understanding of HCPT’s spirituality, mission and values.

Desirable

• Experience working with Lourdes pilgrimages or Catholic diocesan structures.
• Familiarity with medical or care provision in a group travel context.
• Experience working in cross-cultural environments.

N.B. Please note the duties listed are not exhaustive and the charity may require different or additional duties to be undertaken depending on changing business needs.

What We Offer

• A meaningful leadership role in a mission-driven charity
• Flexible working arrangements and generous annual leave
• Up to 5% employer pension contributions, based on employee contributions
• Group life cover and healthcare benefits
• Opportunities for spiritual and professional development
• The chance to make a lasting impact on the lives of children and adults with additional needs

HCPT is committed to safeguarding children and adults at risk. The successful candidate will be required to complete an Enhanced DBS check before appointment, and references will be taken up prior to confirmation

About us

Community rail is a unique and growing grassroots movement made up of community rail partnerships, station volunteer groups and other community-led initiatives across Britain.

Together, these organisations and volunteers deliver a wide range of initiatives, from engaging young people and building confidence in rail travel, to improving accessibility, enhancing stations, supporting biodiversity projects and creating community spaces that bring people together.

Community Rail Network is the national membership and umbrella body for the community rail movement across England, Scotland and Wales. We empower, support and champion community-led partnerships and groups, helping them create social, environmental and economic value through their work.

Our team of 22 colleagues is based across Britain, working mainly from home while coming together regularly online and in person. We are a collaborative, values-led organisation, passionate about making a difference through community rail.

We believe in nurturing talent, supporting professional development and creating an environment where everyone can reach their potential while maintaining a healthy work–life balance.

About this role and your main responsibilities

We are looking for a compassionate, collaborative and creative leader to head up our work with members. Everyone on the team is here for our members, but you will lead the way in ensuring everything we do is driven by what members need, now and in the future, to help them develop, grow and thrive. You’ll also help ensure our members have a great experience whenever they are accessing our support and services.

As a member of the senior leadership team, you’ll actively contribute towards its collective work in driving organisational performance and success, including growing investment in our work so we can make an even bigger difference for our members and the communities they serve.

Please see the attached introduction from our Chief Executive and role profile for further information about the position, including its principal responsibilities and the experience, skills and attributes we are looking for.

Other information

The role will involve regular travel across England, Scotland and Wales to raise the organisation’s profile and engage with members, partners and key stakeholders.

There is flexibility on your location given the requirement to travel and that your office will be home-based. You will need to travel to in-person quarterly team meetings (usually in London or the north of England) and to Board meetings which alternate between online and London.

It is expected that travel will be by public transport and easy access to the rail network is therefore required to ensure journeys can be made sustainably. 

This is a full-time position, 37 hours per week. We use a flexi-time system with core hours 10am-3pm, and are committed to being a flexible, supportive and understanding employer. This is a permanent position with a probationary period of three months. 

Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.

Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.

Start your fundraising career with a leading national anti-prejudice charity and help build the relationships that make our work possible.

Gain hands-on experience across trusts, donors, events and fundraising operations while developing valuable skills in a supportive, mission-driven team.

The Anne Frank Trust UK empowers young people to challenge all forms of prejudice through education and dialogue. We are looking for a motivated, organised and enthusiastic Fundraising Assistant to join our Development Team and play a key role in supporting the fundraising activity that enables our work to reach thousands of young people each year.

This is an ideal opportunity for someone looking to take their first step into fundraising or the charity sector. You do not need extensive fundraising experience. We are looking for someone with strong organisational skills, excellent attention to detail and a genuine commitment to our mission. In return, you will receive hands-on training, mentoring from experienced colleagues and opportunities to develop your skills and take on increasing responsibility.

As Fundraising Assistant, you will support all aspects of fundraising and donor engagement. From processing donations and managing supporter records to helping deliver events, steward donors and support trust and foundation fundraising, you will gain broad experience across multiple fundraising disciplines. As your confidence develops, you will have the opportunity to contribute to funding applications and manage smaller grant requests independently.

You will work closely with colleagues across the organisation, supporting donor visits, fundraising events and school engagement opportunities, while helping to ensure our supporters receive an outstanding experience at every stage of their journey with the Trust.

We are looking for someone who is curious, proactive and eager to learn. If you enjoy building relationships, are comfortable balancing multiple priorities and want to be part of an organisation committed to equality, diversity and youth empowerment, we would love to hear from you.

This role offers a unique opportunity to develop a strong foundation in fundraising while making a meaningful contribution to an organisation that helps empower young people create across the UK to recognise and challenge all forms of prejudice.

SALARY: £28,860 (Includes London Weighting)

CONTRACT: Permanent

HOURS: Full time (37.5 hours per week)

Usually Mon-Fri 9am to 5.30pm.

4 days out of 5 (Monday to Thursday) in the office in London.

Occasional work required outside usual time for events with Time Off In Lieu provided.

Office Based – with a day to work from home and occasional UK-wide travel and overnight stays.

BENEFITS: The postholder will be entitled to the Trust’s standard benefits, pro-rated where applicable, and subject to scheme rules and eligibility. These include: 28 days’ annual leave plus statutory holidays in England and Wales and any additional discretionary closure days in December; contributory pension (10% total: 5% employee/ 5% employer) with option to increase to 17% (7% employee, 10% employer) post-probation; cycle to work scheme; Employee Assistance Programme

Tasks and Responsibilities

· Maintain and update the fundraising database, ensuring supporter records are accurate, complete and up to date.

· Process donations and prepare acknowledgement letters, emails and receipts in line with donor stewardship standards.

· Manage Gift Aid administration, including data checks, record maintenance and submission processes.

· Provide administrative support to Fundraising Officers, including diary management, meeting scheduling and preparation of briefing materials.

· Support the planning and delivery of fundraising events, donor visits and receptions.

· Coordinate donor and community representative visits to schools in collaboration with the Education Team.

· Assist with the preparation of fundraising reports, presentations and internal documentation.

· Support general department administration to ensure the smooth running of the fundraising function.

· Conduct basic prospect research to identify potential funding opportunities.

· Prepare supporting documents, budgets and attachments for grant applications.

· Maintain accurate records of application deadlines, reporting requirements, funding decisions and income forecasts.

· Assist with drafting sections of funding applications and reports.

· Support the management of smaller grant applications and reports, with the opportunity to lead applications of up to approximately £5,000 as experience develops.

· Monitor grant reporting deadlines and ensure officers are supported to meet all requirements.

· Prepare thank-you letters, impact updates and other donor communications.

· Support the administration and delivery of the organisation’s Patrons Programme.

· Assist with donor stewardship activities and ensure timely follow-up actions are completed.

· Support the tracking and management of donor journeys in collaboration with the Communications team.

· Maintain accurate records of donor interactions and stewardship activity on the fundraising database.

· Help ensure donors receive a positive and consistent experience across all engagement touchpoints.

Person Specification:

ESSENTIAL CRITERIA

· An interest in fundraising, philanthropy or the wider charity sector.

· Excellent organisational skills and strong attention to detail.

· Strong written and verbal communication skills.

· Good administrative skills and confidence working with databases, spreadsheets and digital systems.

· Ability to manage multiple priorities and deadlines effectively.

· A proactive, reliable and positive approach to work.

· Willingness to learn, accept feedback and develop professionally.

· Ability to work collaboratively as part of a team.

DESIRABLE CRITERIA

· An understanding of and interest in fundraising, donor stewardship or supporter engagement.

· Experience using a CRM, fundraising database or supporter management system.

· Experience supporting events or coordinating projects.

SKILLS AND ABILITIES

· Excellent organisational skills, to manage a varied workload.

· Excellent interpersonal skills with the ability to develop relationships with relevant stakeholders.

· Ability to use initiative, problem solve and be a team player.

· Strong literacy, numeracy and IT skills.

· Excellent presentation skills.

VALUES AND PERSONAL QUALITIES

· Enthusiasm for Anne Frank, the Trust’s work including our commitment to youth empowerment.

· A deeply held belief in equality and diversity with a willingness to learn.

·A commitment to helping young people recognise and challenge all forms of prejudice.

· Willingness to travel regionally and across the UK and work evenings and weekends when required.

QUALIFICATIONS

· Educated to at least degree level or equivalent, ideally with a relevant professional qualification.

OTHER REQUIREMENTS

· Enhanced DBS check on appointment

The application process is submitting your CV and a supporting statement outlining why you want to work for the Anne Frank Trust UK (no more than 1,000 words).

Please upload your CV and Cover Letter via the Charity Job portal.

The closing date is 28th August but we reserve the right to close the posting early if enough suitable candidates are found.

First stage interviews will take place in person in our London office on Monday 14th or Wednesday 16th September with a second stage in person interview to follow.

Volunteer Coordinator 

Contract:  Permanent | 4 days / 28 hrs per week

Location:  Hybrid (North London community service locations / homeworking)

FEAST With Us (FEAST) is looking for an experienced, enthusiastic and proactive Volunteer Coordinator to play a key role in growing, supporting and celebrating our incredible volunteer community, with skills and passion for building relationships and delivering community impact.

Volunteers are at the heart of everything we do and you'll oversee the entire volunteer journey, from attraction and recruitment through to onboarding, development, engagement and recognition. You'll be the central point of contact, ensuring volunteers have a positive and rewarding experience while helping us continue to expand and strengthen our volunteer programme.

About FEAST With Us - Feeding and Empowering All Sustainably Together (FEAST)  

FEAST’s mission is to improve the nutrition, wellbeing, and health of people at risk of food insecurity. We work across London with charity and community partners to deliver nutrutious meal services and healthy eating programmes in homeless hostels and community centres.

Our meals use surplus food, and provide welcoming, inclusive spaces that bring people together and reduce loneliness. Our healthy eating programme empowers people by building nutrition knowledge, and developing practical cooking, food hygiene and budgeting skills. 

We’re a small but ambitious charity, with a passionate, supportive and collaborative team of 11 staff and 9 Trustees, supported by c200 volunteers.

Key Responsibilities: 

Volunteer recruitment: 

• Identify opportunities and develop meaningful and impactful roles for service delivery, skilled and corporate volunteers 

• Promote volunteer opportunities through different channels and networks 

• Implement initiatives to diversify our volunteer base and reduce barriers to volunteering 

• Build relationships with community organisations, partners, education providers and local networks 

• Safely and efficiently onboard new volunteers

Volunteer management: 

• Develop and implement the volunteer management strategy 

• Act as first point of contact for volunteers

• Develop and manage corporate volunteering partnerships 

• Maintain volunteer records, compliance documentation and reporting data

• Monitor, report and analyse volunteer data and key metrics

• Collect accurate and insightful data and case studies on the volunteers and their impact 

• Identify volunteering requirements and ensure sufficient coverage across projects and services 

• Review and improve volunteer processes and frameworks 

• Develop and manage our volunteer management platform, Volunteero 

Volunteer engagement & retention 

• Chair the Board of Volunteers to ensure volunteer voices are heard and represented 

• Coordinate volunteer communications, events, recognition activities and development opportunities 

• Make sure volunteer opportunities are nurturing and provide a safe, inclusive and welcoming environment 

• Implement appropriate reward and recognition initiatives to highlight volunteer impact and say thank you

• Gather volunteer feedback

Line Management Responsibilities: PT Volunteer Administrator (1 day per week) 

You will have

• > two years’ experience in volunteer management / coordination or community outreach 

• Strong interpersonal and communication skills across multiple channels 

• Empathy and patience when working with diverse groups of people

• Ability to build and maintain professional relationships with diverse stakeholders 

• Exceptional organisational skills with attention to details

• Results-driven approach with focus on outcomes and deliverables 

• Ability to manage multiple priorities and deadlines 

• Line management and team-building experience

• Adaptability, resilience and a positive mindset

• Proficiency in Microsoft Office suite and volunteer management systems (ideally Volunteero)

• Marketing and communications capabilities, including use of Canva 

• Level 3 Safeguarding qualification (or willingness to complete)

Desirable experience:

• CRM systems, ideally Beacon 

• Data management and analysis skills 

• Project management, corporate partnership management or events management

• Food insecurity and/or nutrition

Key Benefits 

• Flexible working hours 

• Hybrid working

• Holiday allowance: 25 days + bank holidays 

• Pension: 3% employee + 5% employer contribution 

• Enhanced maternity and paternity leave 

Head of Finance

Salary£80,000.00 per annum

LocationLondon/Hybrid (with 1 to 2 days a week in the office)

Weekly Hours35

The Vacancy

Job Title: Head of Finance

Location: London/Hybrid (with 1 to 2 days a week in the office)

Salary: £80,000.00 per annum

Weekly Hours: 35

Reference: YMC1228366

About Us

Founded in 1844, YMCA is a global movement and the world's largest youth-focused charity.  In England and Wales, YMCAs are based in over 700 communities across 168 local authorities supporting young people and communities to reach their potential. The turnover of YMCA in 2025-26 was £386m. YMCA England & Wales is a £23 million organisation of more than 400 colleagues, supporting a Federation of 80 local YMCAs to deliver vital services which positively impact young lives across the country. As we grow our income and impact, we are seeking an established and inspirational Head of Finance to take on one of the most pivotal roles in our organisation.

The Opportunity

This is a senior leadership appointment, reporting to the Director of Resources and leading a Finance team of around nine, including the payroll function. You will act as our lead on all matters of finance, liaising with our Federation members where necessary, providing expert support to our Income Generation Directorate (Fundraising and Retail) and other internal Directorates, embedding financial insight into revenue-generation strategy and working in close collaborative partnership with senior colleagues both within those teams but also across the Federation. Beyond this, you will oversee statutory reporting, investments, VAT and taxation compliance, and provide expert counsel to our Board of Trustees and Finance and Audit Committee.

Why You

Perhaps you have already established an excellent track record within a charity with significant fundraising and retail operations and are ready for the scale and influence this role commands. Or perhaps this is your first move into a charity; you are a seasoned accountant whose clients have included charitable organisations, and you now plan to apply that expertise where it matters most. Either way, this is a genuine opportunity to shape the financial future of a movement with over 180 years of heritage as we continue to embed strong financial practices whilst delivering our strategic ambition

What We're Looking For

You will be a fully qualified accountant (ICAEW, ACCA, CIMA or CIPFA) with senior management experience leading finance in an organisation of comparable scale, ideally with charity reporting and SORP knowledge. Strong business partnering skills, gravitas with trustees and committees, and genuine collaborative leadership are essential to succeed in this crucial role.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check

This is an exciting opportunity for someone with excellent administrative skills who enjoys working in a varied role, providing outstanding customer service and ensuring the smooth day-to-day running of our organisation. Working from home, you will play a key role in supporting our training programmes, maintaining accurate records and delivering efficient administrative support to colleagues, facilitators and trainees.

To be successful in this role, you must be based in Stoke on Trent and be comfortable working independently while remaining connected with a remote team.

As part of the role, you will respond to telephone and email enquiries in a professional, friendly manner, enrol trainees onto facilitator training programmes, maintain accurate records using our CRM systems, process orders received through our online shop, generate certificates for newly qualified facilitators and arrange their distribution, prepare and post meeting and training packs, organise and take minutes of meetings, manage diaries, provide accurate administrative support across the organisation, and assist with a range of general administrative duties as required. No two days are the same, so we’re looking for someone who enjoys variety and takes pride in delivering high-quality work.

We are looking for someone who has previous experience in an administrative or team support role, along with experience of providing excellent customer service by telephone and email. You should have experience maintaining accurate records and handling confidential information, as well as using CRM or database systems. Strong written and verbal communication skills are essential, along with excellent organisational skills and the ability to prioritise workload effectively. You will need to demonstrate a high level of accuracy and attention to detail, a good working knowledge of Microsoft Office applications, and the ability to work independently while managing competing priorities.

We are also looking for someone with a friendly, professional and approachable manner, a proactive, flexible and positive attitude. An individual who holds compassion for the sector we work in and who can correspond in all manners in a sensitive way using non-stigmatising language and with a high degree of discretion. Whilst the whole team get together in person for residential development days 3 times per year you must be able to enjoy working from home the majority of the time. A reliable home working environment with a stable internet connection is also essential, as is residence within Stoke on Trent.

What we offer includes home-based working, a laptop and mobile phone provided, a supportive and friendly team environment, a varied and rewarding role where you can make a real contribution, and opportunities to develop your skills and experience.

Our client is a wonderful charity which has been working with and for people with a Learning Disability and autistic people since 1898. Their mission is to work towards being led by people with Learning Disabilities, and they currently deliver a range of high-quality housing, support and activities across local communities. They are currently recruiting for an engaging, people-focused Shared Lives Officer to grow and promote their Shared Lives Scheme across Barking and Dagenham. This is a full-time role and will initially be on a 10 month fixed term contract.

The charity's Shared Lives scheme is an enriching model of care which matches those needing support with a trained, self employed carer who opens their homes (and their life) in order to help support them. Using your local knowledge, you’ll be spending time in local communities to promote the charity's Shared Lives programme, and encourage people to become Shared Lives Carers. You’ll be out and about in Barking and Dagenham, connecting with individuals, families, and local organisations to raise awareness of the Shared Lives scheme at community events. Through meaningful conversations and thorough assessments, you’ll identify and support potential carers to be assessed, trained and approved ready to provide care.

To apply for this role, you will be a warm, engaging communicator who thrives in community settings. You’ll have experience in social care, community development, or carer recruitment and will ideally have an understanding of the needs of people with learning disabilities and/or autism (although experience with other vulnerable groups will be considered). You will be organised, proactive, independent, and passionate about making a difference to the lives of vulnerable people.

To apply, please initially submit your CV (Cover Letters not required at this stage).

At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you!

Please only apply if you are available ASAP or have no more than a 1 month notice period.

Please note this role will be hybrid-working but will require regular travel across Barking and Dagenham as you engage with community groups and work to grow and raise awareness of the charity's Shared Lives programme.
 

Amputee Network Development Officer – South West

Fixed term 12 months from starting date with potential to extend

Ensure that no amputee need cope alone

The Limbless Association is seeking a proactive, creative and resourceful Development Officer to enable the charity to extend its reach across the south west.

This is an exciting opportunity to play a key role in supporting individuals and their families experiencing amputation, through their rehabilitation, recovery and life beyond limb loss.

The Amputee Network Development Officer will play a pivotal role in the LA realising its outreach aims in the region. This role will build capacity across a range of outreach support activities, working closely with the Regional Development Manager (South), Services Development Lead and Volunteer Coordinator, to realise increased multi- stakeholder engagement, project reach, awareness of the charity and its services as well as working with the team to realise regional financial support of the LA’s work.

We’re looking for someone who:

· Is passionate about building strong outcomes focused relationships with a variety of stakeholders.

· Enjoys turning ideas into meaningful opportunities and actions.

· Can think strategically whilst remaining practical

· Understands the importance of lived experience and co-production

· Has a strong geographical knowledge of the south west of England.

· Wants to make a genuine difference

If you are motivated by improving lives with purpose and compassion, we would love to hear from you.

Join us and be part of something incredible - changing lives and creating fresh starts.

South West Community Chaplaincy (SWCC) provides dynamic, holistic support for people navigating the Criminal Justice System. We mentor individuals with criminal convictions to help them safely integrate back into their communities.

The Role

As our Community Connections Co-ordinator, you will inspire faith communities and churches across the South West to get involved. You will lead our volunteer network from start to finish, bringing creative ideas to attract, train, and support passionate people. Our volunteers are the absolute cornerstone of this life-changing work.

• Location: Office base is in Exeter (Covering Devon, Cornwall, and Western Somerset)

Key Responsibilities:

• Engage Communities: Network with churches and faith groups to promote volunteering.
• Manage Volunteers: Oversee recruitment, induction, training, and retention.
• Deliver Training: Upskill local congregations to work safely and effectively with people who have convictions, using SWCC resources.
• Build Safe Spaces: Identify and cultivate welcoming community networks for our clients.
• Team Collaboration: Work closely with our Chaplains and other staff to map out local volunteer opportunities.

 What we are looking for:

• Faith Alignment: You actively embrace the faith ethos and values of SWCC (Occupational Requirement).
• People Skills: You build positive, authentic relationships with diverse groups of people.
• Creative Mindset: You think outside the box to solve recruitment challenges.
• Flexibility: You are available for occasional weekend work to support community events.

Benefits:

• 12 - 17 days annual leave per annum + 4 – 5 bank holidays
• Pension contribution 6%
• Travel and mileage expenses paid from designated office.
• Flexible working hours