Supporter manager jobs
We're looking for someone who is passionate about creating safe spaces for young people and volunteers. Join Girlguiding as a senior safeguarding practitioner and play a key role in delivering high-quality safeguarding practice across the organisation. You’ll manage complex cases, oversee triage of new concerns, and provide expert advice on investigations and appeals.
You'll work closely with volunteers and staff, ensuring timelines and effective responses to safeguarding concerns while driving improvements. From developing safeguarding related policies and procedures to supporting strategic projects, your expertise will help us ensure safeguarding is our first priority and at the heart of everything we do.
We’re looking for someone with strong case management experience, excellent communication and decision-making skills, and a thorough understanding of safeguarding legislation, guidance and best practice. Experience of case management, line management support and team development and working with stakeholders at all levels is essential.
About Girlguiding
Girlguiding is the UK’s largest youth organisation dedicated completely to girls. We’re over 300,000 Rainbows, Brownies, Guides and Rangers, who come together to laugh, learn, explore and have adventures, in communities across the UK and virtually. We're almost 80,000 volunteers who make guiding happen by giving time, talent and enthusiasm. Girls can do anything. We’re a powerful collective voice – with girls, led by girls – changing the world for the better.
Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. We are proud to work with a number of organisations who support us to create and maintain a culture that celebrates diversity and champions inclusion in the workplace. While Girlguiding’s young members may be women only, our staff team is mixed gender. We welcome applicants from all backgrounds.
Girlguiding operates a hybrid working arrangement where office based staff are required to attend the office on average two days a week, or 40% of working time across the year. Location allowance is payable to those who work in accordance with out hybrid working model. We’re committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require.
We strive to ensure our recruitment processes are accessible to everyone. If you would like to receive any information in a different way or would like support in helping you to apply, please get in touch with us.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please note, if you are interested in this position, please send a one-page cover letter, along with your CV to hr @ etp-global. org
Organisation overview
Founded in 1997, the Ethical Tea Partnership (ETP) is the tea sector’s global membership organisation working to improve the lives of the people and communities who rely on tea for their livelihoods. A not-for-profit membership organisation with 38 diverse members, we collaborate with our members, third-party grantors and other stakeholders to implement impactful, long-term programmes in tea-producing countries and drive responsible business practices.
Our work addresses the most pressing human rights and environmental challenges in the global tea supply chain - from improving livelihoods and working conditions to advancing equality and climate resilience. Many of the challenges facing the tea sector are deep-rooted and systemic and no single organisation can address them alone. Meaningful progress requires collaboration and the combined efforts of partners across the sector.
Over the next five years, we aim to significantly expand our membership geographically and with better representation across the full supply chain. This role will be central to this effort.
Role purpose
Are you a strategic communicator who knows how to craft compelling narratives that strengthen relationships and drive engagement? Do you enjoy translating complex issues into clear, accessible messages that resonate with diverse audiences?
We’re looking for a Communications Lead to shape and deliver ETP’s content strategy - supporting the communications needs of our members, helping to demonstrate the value of ETP’s work, and contributing to the growth of our membership. From developing thought leadership pieces and showcasing programme impact, to enhancing our digital presence and supporting media engagement, your work will help ensure members, partners, and prospective members understand and connect with ETP’s mission and impact.
At ETP, communications is not an add-on. You’ll be joining an organisation that recognises the importance of clear, credible, and engaging communications, and actively invests in it. This is an exciting opportunity for someone with a can-do attitude, strong writing skills, and a strategic mindset to play a key role in strengthening how ETP communicates at a pivotal time for the organisation.
Key details:
- Reporting to: Head of Communications & Membership.
- Permanent contract, hybrid working with a minimum of three days per week in our London office.
- 28 days’ holiday plus bank holidays.
- Benefits package including 8% pension, life insurance and an employee assistance programme with health insurance after six months’ service.
- Cycle to work scheme.
- Potential for international travel to our countries of focus and other regions.
- Competitive salary based on skills and experience.
Key responsibilities
Content development and management
- Lead the production of key content pieces at ETP, including our annual report, regular updates to members and stakeholders, and innovative programme impact stories.
- Own and manage the communications content calendar, ensuring creativity and alignment with organisational goals.
- Own programmatic communications, collaborating with internal teams to produce communication toolkits on our range of programmes for members, incorporating feedback to meet members’ needs effectively.
- Collaborate with members and partners to ensure communications align with their needs and priorities – on both programmes and day-to-day communications.
- Work closely with ETP’s leadership team, country teams and experts to develop thought leadership pieces that contribute to sector-wide conversations and challenge the status quo constructively.
- Develop and issue ETP’s monthly member and stakeholder newsletter, ensuring there is ample content and that it is delivered on time.
Digital ownership
- Develop and implement ETP’s social media strategy, ensuring consistent, engaging, and impactful output.
- Oversee all social media activity, driving engagement and growing ETP’s digital presence across LinkedIn and X.
- Develop and share regular posts from the ETP CEO and sample posts for team members for key initiatives.
- Own website content, regularly updating the site with new information, from new joiners to news articles and programme updates.
Showcasing impact
- Create content that showcases ETP’s impact at both programmatic and sectoral levels, using innovative and striking approaches.
- Work with the Monitoring & Evaluation Lead to update the Global Impact Framework, ensuring our website data is up to date and effectively communicating impact across the ETP portfolio.
Design
- Use existing Adobe’s InDesign and Canva templates to produce a range of ETP branded assets including donor reports, event materials such as standees and backdrops etc.
Media relations
- Work with the Head of Communications & Membership to respond to media inquiries and support crisis communication efforts as needed.
- Research and create compelling media content, including proactive and reactive press releases.
- Build and maintain relationships with journalists and media outlets to amplify ETP’s message.
Experience and skills required
Essential
- Exceptional writing and communication skills, with the ability to craft compelling and persuasive content.
- Experience in developing creative and disruptive (yet constructive) content strategies.
- Strong social media strategy and management experience.
- Experience in media relations, including crafting press releases and managing media inquiries.
- Exceptional organisation skills, the ability to stick to deadlines and ability to manage multiple priorities and conflicting deadlines while maintaining attention to detail.
- Ability to brief external suppliers e.g. designers and videographers to ensure they deliver on brief, on time and to budget.
- Proven ability to work independently as a self-starter, demonstrating a dynamic, driven mindset with strong lateral thinking skills to solve problems creatively and effectively.
- Demonstrate drive, curiosity, and a strong team-oriented mindset.
- Fluency in English required and proficiency in additional languages is considered an asset.
- High proficiency in MS Office applications, Adobe Creative Suite, WordPress and MailChimp.
Desirable
- Understanding of agricultural supply chains and the issues at play in corporate social responsibility.
- Good contacts with journalists and media outlets that focus on supply chain issues.
- Familiarity with impact measurement frameworks and tools.
- Familiarity with CRM systems e.g. Salesforce.
- Knowledge of trends and innovations in thought leadership communications.
If this position is of interest, please send through a cover letter and CV (maximum two pages) to hr @ etp-global. org
Tea’s global membership organisation. Catalysing systemic change to benefit everybody who works in tea
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
We are looking for a proactive and hands-on individual to join our growing team as a Community Assistant, playing a vital role in the day-to-day delivery of our community programme. This is a practical, people-focused role centered on creating safe, welcoming spaces where women can connect, learn, and grow. You will be at the heart of our events and workshops, handling the essential logistics that remove barriers and allow the women we support to engage fully.
An enhanced Disclosure and Barring Service check will be undertaken. This post is restricted to women due to the nature of the role. The Occupational Requirement section under Schedule 9 (part 1) of the Equality Act 2010 applies.
Job description and person specification
Women who've survived trafficking and exploitation deserve spaces where they feel safe, valued, and free to grow. As our new Community Assistant, you'll be at the heart of our expanding community programme and making that happen.
This is an exciting time to join Ella's. We're scaling up our workshops, events, and community activities, creating more opportunities for survivors to connect, learn, and move forward. And this practical, hands-on role will be central to that growth.
You'll be the one setting up workshops, coordinating the details that make events run smoothly, and creating the warm, welcoming atmosphere where survivors can thrive. From arranging transport to ensuring there are refreshments and fidget toys on hand, you'll handle the logistics that remove barriers and help women engage fully.
Every session you support, every practical problem you solve, it all adds up to something powerful: women reclaiming their futures. And you'll be building this work from the ground up
Key tasks
Casework provision
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Provide support for our weekly sessions and programs.
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Contribute to the initial planning and development of regular and seasonal community events.
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Assist with delivering all scheduled workshops, courses, and community events.
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Manage logistical aspects of sessions, including preparing materials, setting up and tidying event spaces, and ensuring all essential items are available (refreshments, first aid supplies, registration and feedback forms, and fidget toys).
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Address practical barriers for attendees, such as coordinating transport expenses are covered and childcare support is arranged (if applicable).
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Create a welcoming and engaging atmosphere during sessions.
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Support in the creation of resources, such as short videos and simple manuals, to support basic skill development for survivors.
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Support the collection of survivor feedback, with a focus on helping those with language barriers so that everyone's voice is heard.
Administrative support
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Help complete and maintain all session plans, risk assessments, and reflection notes for community sessions.
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Maintain accurate and up-to-date records of attendance and M&E data registry.
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Support content gathering for communications as needed.
Person specification
Essential
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Skilled in organising events and activities, ensuring they align with the needs and preferences of the survivor community.
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Strong organisational and administrative skills to manage paperwork, coordinate events, meet deadlines and maintain accurate records.
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Excellent interpersonal and communication skills to create a welcoming atmosphere and interact with diverse community members.
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Ability to maintain clear boundaries.
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Excellent IT skill suitable for the role, in particular Microsoft Word, Google Drive, Gmail
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Empathy and a sensitive approach to working with vulnerable individuals and survivors.
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Problem-solving ability to address practical issues for attendees, such as transport or childcare needs.
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Attention to detail for tasks like record-keeping, data entry, and form completion.
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Basic IT skills including proficiency in word processing (e.g., Microsoft Word, Google Docs) and email.
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The ability to work effectively as part of a team to support the overall goals of the community program.
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Experience in a practical, hands-on role supporting or facilitating events, workshops, or group activities.
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Experience in coordinating logistics for events and workshops in collaboration with facilities management.
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Direct experience working with vulnerable individuals or in a community support setting.
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Experience with logistical tasks, such as setting up event spaces and managing supplies.
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Understanding of trauma and mental health support needs.
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Safeguarding and professional boundaries.
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Principles of good health and safety.
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Safeguarding children and vulnerable adults.
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Possess a commitment to follow the policies and procedures and ethos of Ella’s and be a committed advocate of our work
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It is a requirement of this job role that she is female under the Equality Act 2010
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The post holder is expected to be familiar with and have regard to the values and principles of Ella’s. The postholder must be prepared to operate within the ethos of the organisation and ensure that people of all backgrounds and beliefs are respected.
Desirable
- A second language is highly desirable.
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Working with migrants, including refugees and asylum seekers.
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Experience supporting individuals with language barriers.
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Working in small charities.
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Familiarity with the challenges and barriers faced by survivors.
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Knowledge of local community resources or support networks.
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Experience of working with people from different backgrounds
Benefits
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You will be part of a small but dynamic organisation changing women’s lives, supporting and empowering them to build safe futures.
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You will have the opportunity to help give direction and vision to the work of Ella’s, and to work alongside a committed team.
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Access to a professional supervisor.
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28 days holiday, plus bank holidays.
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Regular social wellbeing initiatives.
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Health benefits programme for all staff.
Special conditions
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An enhanced Disclosure and Barring Service check will be undertaken.
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Due to the nature of the work, this post is for women only.
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The role is subject to a six-month probationary period.
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An ability and willingness to work flexibly, and at other Ella’s locations if required, is necessary for this role.
How to apply
To apply for this role, please submit the following:
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Up to date CV
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Covering letter
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Completed equal opportunities online monitoring form. The information on this form will be treated as confidential and used for statistical purposes only. The form will not be treated as part of your application. This form is submitted online and does not need to be emailed with your application documents.
Please apply on CharityJob with your CV and covering letter before 9:00am on Thursday 12 February 2026.
We will review applications as we receive them and may offer interviews before the closing date. It is intended that interviews will be held in person or online in February/March. Candidates will be invited to interview by email, so please check your spam.
Please also note that appointment to this role will be subject to a enhanced DBS check.
Two reasons why you should join Ella’s
1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
2. You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.
More about Ella’s
Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free.
Here is a summary of our main activities:
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We run six safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently.
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We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us.
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We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated.
Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.
The client requests no contact from agencies or media sales.
Job Title: Independent Visitor Co-ordinator
Service: Manchester
Reporting to: Children’s Rights Manager
Salary: £19,434.82 (£24,293.53 FTE) per annum
Location: Home based (with travel across the region)
Hours: 28 hours per week
Contract Type: Permanent
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
Our work
Coram Voice is a national independent children’s charity established in 1975 and has grown to become one of the leading organisations for children and young people in the UK.
Coram Voice is a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.
We provide:
- Advocacy services direct to children and young people in care, in need, in custody and to care leavers and children and young people with severe and complex mental health problems. Advocates around the country support children and young people to get their voice heard in decisions about their lives.This may be through the telephone helpline or through an advocate working directly with a child, for instance, to support them at a review meeting or to help them make a complaint about their care. Coram Voice provides visiting advocacy services to most of the secure units nationally, to Secure Training Centres, Juvenile Young Offender Institutions, psychiatric hospitals, residential special schools and children’s homes.
- Independent Mental Health Advocacy (IMHA) to advocate for young people as qualifying patients under the Mental Health Act, in order to fully support them to get their views heard in matters relating to their mental health.
- Independent Visitor services offers a child or young person in care an adult volunteer who provides independent, one-to-one visiting, advice and befriending support. Our independent visitors can become the only long-term, consistent source of support throughout a young person's time in care.
- Independent services provide independent person services for complaints by children and for reviewing whether children should be locked up in secure units on welfare grounds.
- Policy and campaigning to create a better system for all children and young people looked after by the state, for their care to be more child-centred and to give young people a greater say in decisions about their lives.
- Participation services to ensure children and young people have a voice in the development and delivery of services and campaigns, and through the process, provide the opportunity to develop relevant skills which will be of benefit to them in their future lives.
- Training, development and information for young people, advocates and child care workers, offering courses in advocacy, children’s rights and child-centred practice across a range of areas including the National Advocacy Qualification.
Job Introduction
- Are you passionate about supporting and developing volunteers?
- Are you looking for an opportunity to help make positive differences to the lives of children and young people who are looked after or care leavers of the local authority?
- Do you want to work with a leading national independent children’s charity?
Then come join us here at Coram Voice. We have an exciting opportunity for you to become a co-ordinator of our independent visiting service in Manchester.
We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services. We recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and young people we help.
About the Role
You will co-ordinate and deliver a statutory independent visitor service to children and young people in care or care leavers of Manchester.
You will recruit, assess and train volunteers to become independent visitors, who are volunteer befrienders to children and young people looked after or care leavers. You will manage a cash flow to fund suitable activities for independent visitors to enjoy with the young person. You will manage data and reporting for this statutory service so that service leads and other stakeholders can understand the activity in the service.
We are a child led service, you will not act outside of the young person’s instructions (except in matters of child protection and safety.)You will build strong relationships with the child or young person, independent visitors and other significant adults, you will support Independent Visitors to develop long term, meaningful friendships with the young person.
You will work in partnership with other parts of the service, organisation and external agencies and professionals. This is to ensure there are pathways to attract and retain Independent Visitors in the area and sometimes out of area.
What you will receive
We wish to reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. Coram Voice benefits package includes a competitive salary, a matched pension scheme up to 5% of salary, generous leave entitlements of up to 25 days’ annual leave plus an additional 3 days paid leave between Christmas and New Year. A supportive work environment fostering a good work/home life balance and a suite of family friendly policies, which promote employee wellbeing.
You will get a genuine opportunity to make a difference every day.
Recruitment process
Shortlisting will be undertaken by Emma Keen, Children’s Rights Manager and Sarah Gabriel, Children’s Rights Manager. Successful candidates will then be invited for interview.The interview process comprises of a written exercise and a panel interview.Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.
Returning your application:
- We cannot accept general CVs. When completing your application form, you need to address each point of the person specification and demonstrate how you meet it.
- Applications must be fully completed.
- If you are a current Coram Voice employee you may submit a supporting statement only addressing the person specification requirements for the post.
Closing date: Monday 2nd February 2026 at 9am
Interview date: Thursday 5th February 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
The client requests no contact from agencies or media sales.
Since opening its doors in 1871, Royal Albert Hall has stood at the heart of the nation’s cultural life. From the Suffragettes to Stormzy, Elgar to Einstein, the Beatles to Shirley Bassey, the world’s most influential voices have shaped moments of history on its iconic stage.
Today, the Hall continues to deliver an extraordinary programme spanning classical music, rock and pop, national moments and the spoken word. Each year, nearly two million people experience performances that entertain, challenge and inspire, creating unforgettable memories within one of the world’s most recognisable and celebrated buildings.
Looking ahead, the Hall has set an ambitious new vision to ensure it remains a place of dreams and determination, contemplation and celebration for generations to come. Central to this vision is the continued growth of its highly successful outreach programme, supporting emerging artists and deepening engagement with communities, widening access to the arts and strengthening the Hall’s social impact.
In support of this long-term ambition, a pioneering £50 million capital appeal was launched in late 2025. This 15-year estate plan represents a significant evolution in the Hall’s fundraising approach, creating an exceptional opportunity to expand its philanthropic reach, deepen relationships with supporters and secure transformational investment in the future of this much-loved institution.
Against this backdrop, the Royal Albert Hall is seeking a dynamic and strategic Head of Philanthropy to lead its philanthropic activity through an exciting period of growth and change. This senior role will drive income generation across major donors, trusts and foundations, and the Friends & Patrons programme, while playing a pivotal role in the success of one of the most high-profile capital appeals in the arts. The post offers a rare opportunity to deliver a step-change in philanthropic income and prospect development, helping to realise the Hall’s bold vision for the future.
As Head of Philanthropy, you will:
- Lead the Royal Albert Hall’s philanthropic efforts, overseeing a talented team and delivering an ambitious strategy that spans multiple income streams: major donors, trusts and foundations, events, and the Friends & Patrons programme.
- Play a key role in helping shape and deliver the Hall’s transformative £50M capital appeal, which represents an extraordinary opportunity to expand the Hall’s fundraising reach, significantly increasing the volume of prospects engaged and deepening relationships with existing donors. Your ability to inspire your team and personally steward key supporters will be instrumental in driving this evolution in the Hall’s fundraising approach.
- Primarily focus on securing new supporters and driving innovative approaches to growing the donor base. Cultivating existing relationships is also an important aspect of the role.
- Foster a supportive and high-performing culture within your team, using a coaching leadership style to maximise potential and ensure the delivery of ambitious income targets. Your leadership will be key to driving performance while maintaining hands-on involvement with major donors and high-profile supporters.
Essential skills and experience:
- An accomplished philanthropic fundraiser and inspiring team leader with a proven track record of securing minimum 6-figure gifts from HNWIs. Examples should be clearly evidenced on your CV.
- Confident managing senior stakeholders, developing strategy, and working across multiple income streams to grow voluntary income.
- A leadership style that combines strategic oversight with personal involvement, enabling you to manage high-value relationships directly when needed, especially with key donors.
Arts fundraising experience is not essential.
Employee benefits include:
- 25 days per year annual leave (pro rata for part-time employees), with the opportunity to buy or sell up to five days holiday per calendar year
- Enhanced pay during maternity, paternity and shared parental leave
- Life assurance of 6 x basic salary
- RAH’s canteen offers free hot and cold meals, including vegetarian options, to staff whilst at work
- Employee Assistance Programme
The Royal Albert Hall is partnering with Ed Cherry at QuarterFive for this appointment.
Please apply as soon as possible with a copy of your CV, ensuring it clearly aligns with the person specification (see notes in italics).
A cover letter is not required at this stage. Full support with the formal application process will be provided to suitable applicants.
If helpful, you may use the cover letter section of your CharityJob application to add further detail that directly relates to the person specification. Otherwise, a CV-only application is perfectly acceptable at this stage.
Closing date for expressions of interest: Tuesday 3rd February
Are you passionate about inspiring generosity and driving meaningful change across communities?
Do you have the strategic mindset and fundraising expertise to help shape a more generous, hopeful future?
We’re looking for a Head of Generosity and Giving to lead our strategy for income generation, generosity culture, and parish engagement across the Diocese of Bristol.
In this role, you will:
✨ Lead a bold Generosity & Giving strategy
✨Deliver major fundraising campaigns and events
✨Develop our new Legacy & In‑Memorial Giving Programme
✨Build trusted relationships with parishes, partners, funders and supporters
✨ Use data, insight and storytelling to drive growth
✨Lead and inspire a small, dynamic team
You’ll be joining us at an exciting moment as we prepare to strengthen our culture of generosity rooted in openness, creativity, bravery and community.
What we offer
✔ Flexible working
✔ 28 days annual leave + bank holidays
✔ Pension, life assurance & sick pay
✔ Values‑led, supportive team culture
Closing date: 22 February 2026
Interviews: 2 March 2026
If this sounds like you, we’d love to hear from you.
The Diocese of Bristol is committed to being a fair, respectful and inclusive organisation. We believe diversity helps us flourish, and we warmly welcome applications from under‑represented groups.
The client requests no contact from agencies or media sales.
Content Designer, Digital Team.
4 Fixed-term contract roles: 2 contracts of 23 months, 2 contracts of 12 months.
This is an exciting opportunity to join The National Lottery Community Fund as a Content Designer.
You’ll mostly work on content to help people understand and apply for funding. This includes content for our website, as well as for application forms, emails and other guidance. You’ll also have the opportunity to help improve our content and user experience across the whole service.
You'll be part of our Digital team. We’re a multi-disciplinary team, working to user-led design principles. You’ll work with other designers, researchers, developers, and colleagues from the rest of the Fund to design content that meets user needs and reflects our values.
You’ll join a thriving group of designers who love sharing knowledge and experience. We’ll offer you support to widen your design skills, and opportunities to take part in training and communities of practice.
The responsibilities of the job include:
- designing and writing clear, user-focused content
- using research, feedback, and analytics to inform and improve content
- working collaboratively with designers, developers, and researchers
- collaborating with colleagues outside our team who do not have a user-centred design background
- making sure content meets accessibility standards
- building and deploying content on our website content management system
- contributing to our design community
Interview Details
Interview Date: 25, 26 February and 2, 4 March 2026
Format: Virtual interview
Location: Hybrid working, anywhere in the UK. Choice of home or office working (offices in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, or Newtown). Some in person meetings, including quarterly away days across UK locations.
We’ll talk to you about where you are based and your working pattern if you get the job.
We will be hosting a briefing session on: Wednesday 21 January 2026,from 11am to 11:45am. To register or ask any questions please email the recruitment team.
How to apply
Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – so you should show how you meet them in your supporting statement.
Essential Criteria:
- Design content to meet user needs and make complex language and processes easy to understand.
- Formulate hypotheses and gain insights from data and user research.
- Have a strong practical understanding of accessibility and inclusive design.
- Work collaboratively in an agile or fast-paced environment.
- Strong attention to detail and ability to follow content standards and style guides.
- Tailor communication to stakeholders' needs and work with them to build relationships, while also meeting user needs.
Desirable Criteria:
- Create prototypes (in software like Figma) and use content management systems (like Umbraco).
- Contribute to content strategies and policies.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
This is a new role. Stand-by-me is seeking an experienced Director to effectively lead and manage the organisation. The successful candidate will be responsible for ensuring the effective continued delivery of the charity’s aims, providing strong, strategic leadership and operational management, focussing on enhancing fundraising capacity and developing a robust organisation strategy. This role will also serve as the public representative of the organisation and will report directly to the Board of Trustees.
Key Responsibilities
1. Strategic Leadership & Development:
· Conduct a rapid assessment of the charity’s current strategic plan and identify key areas for improvement.
· Lead the development of a revised or updated strategic framework, focusing on sustainability, growth, and impact.
· Work collaboratively with the Board of Trustees and Clinical staff to define clear strategic priorities and measurable outcomes.
· Provide clear and concise report to the Board on progress against strategic objectives.
· Manage and coordinate research projects and feasibility studies including budgeting, resourcing, scheduling, tracking and ensuring quality assurance.
2. Income Generation and Financial Management:
· Conduct a rapid, comprehensive review of existing fundraising activities and identify opportunities for growth and diversification.
· Develop and implement a short and long-term fundraising strategy to maximise income generation.
· Monitor and report on grants and funding.
· Lead and motivate our volunteer community fundraising team providing guidance and support to achieve specified targets.
· Cultivate and strengthen relationships with major donors, trusts, foundations, patronage, and corporate partners.
· Explore and develop new fundraising streams, including regular giving, digital fundraising, innovative partnerships and legacies.
· Working with the team, develop compelling funding proposals and grant applications.
· Improve fundraising reporting and analysis to track performance and inform decision-making.
3. Operational Management:
· Provide effective line management to the team and volunteers to foster a positive and collaborative work environment.
· Effectively delegate tasks to team members including promoting self organisation.
· Work with the Finance Trustee to oversee financial management, ensuring compliance with relevant regulations and best practices for budgeting.
· Manage risk and ensure the charity's compliance with legal and regulatory requirements.
· Represent the charity to external stakeholders, building and maintaining positive relationships.
· Ensure effective communication and engagement with staff, volunteers, and beneficiaries.
· Work with Safeguarding Trustee and external Supervisors on any clinical or safeguarding issues as they arise.
· Conduct annual appraisals to monitor and evaluate staff performance.
4. Board Engagement/Governance:
· Act as the primary point of contact between the Board of Trustees.
· Provide regular updates to the Board on organisational performance including operational and strategic matters.
· Ensure the organisation’s compliance with all relevant regulatory requirements and internal policies to support the Board in its governance role by providing advice and information as needed.
· Facilitate effective communication and collaboration between the Trustee Board, staff and volunteers.
The client requests no contact from agencies or media sales.
Are you a forward‑thinking leader ready to take on a rewarding challenge and drive positive change?
We are looking for a strategic leader to join us as Director of Property Services. As a housing association and homelessness charity, our ambition is to end homelessness for good. Providing safe, comfortable and sustainable homes is key to helping people rebuild their lives, and our Property Services teams play a vital role in making this happen.
This is an exciting opportunity to lead a multidisciplinary team with strategic oversight of repairs, fire and building safety, landlord compliance, sustainability, reinvestment and housing services. You would be responsible for a mixed portfolio of buildings (owned and leased) that range from big hostels to self-contained flats, including some more quirky buildings like a converted church, ensuring throughout that St Mungo’s, as a registered social landlord, meets all its regulatory obligations. As part of the senior leadership team, you will:
- Lead, develop and manage St Mungo’s Property and Housing Services functions, embedding a culture of excellent customer service and compliance.
- Shape and deliver investment to meet resident priorities now and in the future, ensuring homes are safe, compliant and aligned with new and emerging regulation.
- Drive continuous improvement across property services while managing risk so our asset portfolio is safe, compliant and performing well.
- Develop and deliver key organisational strategies and programmes, including Asset Management, Environmental Sustainability, St Mungo’s Homes Standard, Decent Homes, Warm Homes and Building Safety.
- Build strong delivery partnerships that provide high quality, customer focused services and deliver value for money.
- Work closely with the Executive Director of Client Services and Service Directors to deliver an integrated Supported Housing Service that meets residents’ housing and support needs.
About you
We are looking for are a passionate, self-driven leader with a strategic, forward-thinking approach. You will bring senior level experience in asset management and compliance, with a strong track record of delivering successful Asset Management and Sustainability strategies, complex programmes, and continuous improvement initiatives.
You demonstrate inspiring leadership who motivates teams, drives high performance and delivers tangible results. Skilled in communication, influencing and building strong relationships, you work confidently with a wide range of internal and external stakeholders.
You have experience in planning, financial management and delivering outstanding property services within a regulated housing environment. Collaborative by nature, you thrive as part of a leadership team and are committed to delivering on St Mungo’s vision and mission.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this senior management level.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
Visit the St Mungo's careers site for further information and how to apply.
Closing date: 10am on 9 February 2026
We will be holding colleague panels week of 16 February 2026, followed by interviews from 23 February 2026
In this role you will be work flexibly for at least 2 days per week from our Central Office in London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
While our Central Office is currently based in Tower Hill, London we plan to relocate in the summer of 2026 to a new space in Farringdon, London.
What we offer
- A Diverse and Inclusive Work Place
- Great Pay and Other Benefits
- Excellent Development and Growth Opportunities
About Friends of Ibba Girls School (FIGS)
Friends of Ibba Girls School, South Sudan (FIGS), is a registered UK Charity (114620) set up in 2011, at the request of local community leaders to help build and develop a girls’ boarding school in South Sudan. Ibba Girls Boarding School now educates over 320 primary and secondary school girls from across Western Equatoria State and employs around 40 staff.
The school provides high-quality education in a context where most girls leave school before completing primary education and very few reach secondary level. FIGS is a relatively small UK-based charity with a strong national reputation and a substantial impact, demonstrating what high-quality girls’ education can achieve in South Sudan. FIGS works closely with Windle Trust International, which provides technical, financial and organisational support to the school in South Sudan.
FIGS raises approximately £500,000 each year to meet the running and development costs of IGBS and FIGS. Fundraising and effective communications are therefore central to our mission. We are a small team and are looking for someone who will thrive in a varied role, is proactive, organised, and capable of handling multiple demands, with a readiness to learn and take on additional responsibilities.
The Role
This role involves supporting both fundraising and communications activities, alongside essential administrative functions. The Fundraising and Communications Officer will play a key role in implementing FIGS’ fundraising and communications plans, supporting donor engagement, campaigns, events, and day-to-day operational administration. You will be working closely with our Head of Fundraising and Communications, ensuring that FIGS has the resources to continue to support the education and boarding of over 320 marginalised girls in South Sudan.
The role is home-based but requires the ability and willingness to travel to fundraising and supporter events across the UK, including occasional evenings and weekends.
FIGS is a trustee-led charity, with an active and engaged Board that plays a hands-on role in governance, strategy, fundraising and ambassadorial work. Trustees bring a wide range of experience, including diplomacy, international development, education, finance and communications, and work closely with staff to ensure the charity is well-run, accountable and effective.
While Trustees retain strategic oversight and are closely involved in key decisions, FIGS also has a small paid staff team responsible for day-to-day operations, fundraising delivery and communications. The culture is collaborative and supportive, with regular interaction between Trustees and staff, and a shared commitment to the success of Ibba Girls Boarding School.
The staff team currently consists of:
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Head of Fundraising and Communications, responsible for overall fundraising strategy, communications, donor relationships and line management
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Fundraising and Communications Officer (this role), supporting the delivery of fundraising and communications activity, donor engagement and essential administrative functions
Staff work remotely within the UK and collaborate closely online, with regular team meetings and clear priorities. In South Sudan, Windle Trust International acts as FIGS’ managing agent, providing professional management and operational oversight of Ibba Girls Boarding School.
This role sits at the heart of FIGS’ fundraising and communications work. You will work closely with the Head of Fundraising and Communications, interact regularly with Trustees (particularly around campaigns, events and reporting), and help ensure that systems, supporter engagement and communications run smoothly and professionally.
The role is well-suited to someone who enjoys working in a small, mission-driven organisation, is comfortable with a degree of trustee involvement, and values collaboration, clarity and shared responsibility.
Key Responsibilities
Fundraising and Communications
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Support fundraising plan delivery: Assist in achieving income targets and KPIs, including helping to draft grant applications and end-of-project reports.
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Campaign and appeal support: Assist with planning and delivery of fundraising campaigns and appeals (digital and postal).
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Donor communications: Draft and support newsletters, blogs, appeals, event invitations, and other donor communications
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Relationship-building: Support engagement with individual donors, community groups, churches, schools, and other supporters
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Events support: Assist with organisation, promotion, and delivery of webinars and in-person fundraising/supporter events.
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Online presence: Help maintain and develop FIGS website, email marketing, social media content, and video content.
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Donor stewardship: Ensure supporters are thanked promptly and follow-up actions are completed in line with policy.
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Ambassadorship: Represent FIGS positively in communications and at events.
Administration and Fundraising Support
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Database and record maintenance: Update CRM and administrative records.
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Administrative support for campaigns and events: Help coordinate fundraising activities and materials.
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Communications materials coordination: Maintain photo/video archive, collateral, and documentation.
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Administrative support for smooth running: Ad hoc tasks as agreed with Head of Fundraising and Communications.
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Trustee and volunteer support: Practical arrangements for events and supporter engagement.
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Support Head of Fundraising and Communications with monthly fundraising and communications reports
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Gift Aid and basic financial support (future): Assist with processing if needed.
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Team meetings: Prepare for and attend weekly online meetings.
And other duties from time to time as set out by the line manager.
Person Specification
Essential
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Experience in fundraising, communications, charity administration or a closely related role.
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Experience of fundraising from Trusts and Foundations, digital fundraising, email fundraising, or demonstrable transferable skills.
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Strong written communication skills, with the ability to write clearly and engagingly for different audiences.
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Excellent organisational and administrative skills, with strong attention to detail.
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Confidence in using databases/CRMs, email marketing platforms and standard office software.
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Understanding of, or willingness to learn, GDPR and good practice in supporter data management.
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Ability to work independently from home and manage competing priorities.
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UK-based, with the ability and willingness to travel to events across the UK.
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Commitment to FIGS’ values and to the importance of girls’ education.
Desirable
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Experience supporting or delivering digital fundraising campaigns.
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Experience of fundraising in a small charity environment.
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Experience of video editing for communications purposes.
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Experience supporting events (online or in-person).
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Experience managing or contributing to websites and social media for an organisation.
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Familiarity with Gift Aid processes.
Equality, Diversity and Inclusion
FIGS is committed to equality, diversity and inclusion, and welcomes applications from people of all backgrounds and identities.
How to Apply
To apply, please submit:
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A CV
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A supporting statement (up to 500 words) explaining your suitability for the role and how you would contribute to FIGS’ fundraising and communications work.
Please also include details of two referees.
Applications should be submitted via Charity Jobs. Interviews will be held remotely.
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Application Deadline: February 23rd
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First round interviews: WC March 2nd
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Second round of interviews: WC March 9th
Friends of Ibba Girls School, South Sudan aims to improve the opportunity and quality of primary and secondary schooling for marginalised girls.
Outreach Worker
£16,386 - £17,248
Sandown
Permanent, Part Time (25hrs per week)
A variety of shift patterns, including early morning and evening outreach
Our client works in partnership with the Council and housing associations to deliver intensive person-centred support and accommodation choices.
Their priorities are to ensure each homeless person is safe, has access to amenities such as food/water, has their own bank account and to support them in either accessing Hostel accommodation through the single homeless pathway or private sector housing.
If you are passionate about working with individuals with complex needs and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you!
JOB PURPOSE
To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals.
To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps
MAIN RESPONSIBILITIES
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To assess the needs of each client, helping to develop their individual support plan to achieve their goals
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To produce and regularly review comprehensive client-based risk assessments
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To manage a caseload of clients on a one-to-one basis, providing personalised, intensive support via assertive outreach to long-term rough sleepers in the local area
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To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients
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To work with individuals to create clear housing plans, and to support individuals to access support services around health and wellbeing, money, benefits and housing
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To engage and support rough sleepers on the street working alongside local health care teams
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To help keep clients safe by reducing their contact with police and emergency services
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To identify barriers to accessing maintain safe tenancies and prevent eviction
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To attend community meetings and presentations with managers to support additional funding
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To support clients in trauma informed and psychologically informed ways
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To adhere to safeguarding responsibilities, following our safeguarding policy and procedure
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To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures
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To provide basic first aid assistance until help arrives (full training is provided)
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To work confidently and efficiently when lone working
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To maintain accurate records on our client management system and ensure these are stored in line with GDPR
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To maintain confidentiality
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To represent the organisation in a professional manner
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To carry out any other reasonable duties required in the interest of the organisation
ROLE REQUIREMENTS
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This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
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This role will require a full drivers’ licence and access to a vehicle
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This role will require you to work flexibly across several sites
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This role will require you to work with clients on a one-to-one basis
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This role will require you to work early mornings and/or weekends
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This role will require you to lone work
ESSENTIAL CRITERIA
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Strong communication skills, both verbal and written
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Clear verbal and written English
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Good keyboard skills for data inputting
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Good working knowledge of Microsoft Outlook, Excel and Word
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Confident and assertive manner
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Ability to self-motivate as you will work on your own
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Effective team working
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Ability to respond calmly to crisis
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Deal promptly with and effectively react to challenging situations
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Have an interest and genuine concern for homelessness and related issues
DESIRABLE CRITERIA
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Experience of managing a caseload of clients
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Understanding of the complex support needs of people experiencing homelessness or those with complex needs
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Knowledge of voluntary and statutory agencies, housing regulations and the benefits system
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Understanding of risk assessment and person-centred, outcomes-based delivery
They reserve the right to close their adverts early if a successful candidate is found, so please submit your application as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help protect the green spaces that matter to every community — forever
Parks, playgrounds, sports fields and green spaces are essential to our physical and mental wellbeing, to thriving communities, and to a healthier planet. Yet too many of these spaces are under threat.
Fields in Trust exists to change that. For over 100 years, we have worked to legally protect the UK’s green spaces so they can never be lost to development. Following our centenary year and the launch of a bold new five-year strategy, we are now focused on growing our impact, strengthening our organisation, and securing our long-term future.
The opportunity
We are seeking a values-driven Director of Finance and Resources to join our Senior Leadership Team at a pivotal moment for the charity.
This part-time role is about far more than numbers. It is an opportunity to use your financial leadership to safeguard green spaces for generations to come — ensuring Fields in Trust has the resilience, systems and governance needed to deliver lasting impact.
You will play a central role in shaping our financial strategy as we diversify income, develop new commercial opportunities, and continue to evolve as an organisation. Alongside finance, you will also provide strategic oversight of our resources, including IT, HR, facilities and risk.
What you’ll do
- Shape and lead a long-term financial strategy that supports our mission and ambitions
- Provide clear, insightful financial analysis and forecasting to inform strategic decisions
- Work closely with trustees and the Finance, Audit and Risk Committee to ensure strong governance, transparency and accountability
- Strengthen and develop the finance function (currently outsourced), embedding robust systems, controls and reporting
- Support the growth of new income streams through financial modelling and commercial insight
- Oversee budgeting, statutory accounts, audit and compliance
- Ensure our IT systems, data and digital infrastructure are secure, effective and fit for the future
- Provide strategic oversight of HR processes, payroll, pensions, facilities, health and safety and business continuity
- Be a key part of the SLT and play a critical role in shaping wider strategy and direction
- Provide clear communication and in-depth support as the key interface between finance and the rest of the organisation
Who we’re looking for
You will be an experienced senior finance leader who combines strong technical expertise with a deep sense of purpose. You might come from the charity, public or private sector, but you will share our commitment to protecting green spaces and public benefit.
You will bring:
- Strategic financial leadership experience at senior level
- A strong understanding of governance, risk and working with boards or trustees
- Experience supporting organisations through change or growth
- A collaborative, inclusive and pragmatic leadership style
- The ability to balance strategic thinking with hands-on delivery in a part-time role
Most importantly, you will be motivated by our mission and excited by the opportunity to make a lasting difference.
Recruitment timeline
Application deadline: Sunday 8th February, midnight
Shortlisting:w/c 16th February
First stage interviews: w/c 23rd February
Second stage interviews: w/c 2nd March
How to apply
To apply, please send your CV and a supporting statement (no more than two pages) to via the link.
If you’d like an informal conversation about the role, please contact our exclusive partner, Bryony Thomas via the Allen Lane agency website.
PEAS is looking for a Global Technology and Operations Lead (maternity cover for 12 months) to drive the delivery of impactful digital solutions that strengthen our education programmes across Africa. This strategic role sits within Global Operations and works closely with colleagues in the UK, Uganda and Zambia to design, build and implement technology that improves organisational efficiency and supports high‑quality education delivery.
Key Responsibilities
- Lead end‑to‑end delivery of major technology initiatives, from scoping and user research through to implementation, rollout and evaluation.
- Manage product roadmaps, requirements, timelines and vendor partnerships to ensure effective delivery.
- Support development of PEAS’ future technology strategy, providing insight on emerging tools and trends.
- Contribute to fundraising efforts for technology projects, including proposal development and representation in funder meetings.
- Provide operational support on wider organisational improvement initiatives where relevant.
Requirements
- Degree or equivalent professional experience.
- At least 5 years in technology roles, ideally within international development, social enterprise or corporate settings.
- Proven track record of delivering complex, multi‑stakeholder technology projects.
- Strong project management, communication and collaboration skills, able to work across technical and non‑technical audiences.
- Knowledge of software development approaches, databases, enterprise resource planning tools and data systems.
- Understanding of security, privacy and compliance frameworks such as GDPR.
- Experience working with international teams; Sub‑Saharan Africa experience desirable.
- Values‑driven, proactive, collaborative and comfortable working in fast‑moving environments.
Further details of the roles, responsibilities and requirements of this role can be found in the attached Job Pack below.
We are open to different levels of candidate for this role, for example we would be opening to consider a more senior / experienced candidate on a part-time basis or a lead level candidate on a full-time basis. The exact scope of the role will be adjusted depending on the seniority and experience of the successful candidate.
To apply, please click the 'Redirect to Recruiter' button to be redirected to our application form. Please ensure you have read the job pack attached to this job advert before applying.
The closing date for applications is Sunday 1st February 2026 at 11.30pm UK time. We are using our new ERP system for this recruitment process, and we are keen to learn and improve. There will be an optional question at the end of the application form, in case you would like to share any feedback on the new system. Please note that the feedback is not scored and will not affect your application.
PEAS is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. We are an equal opportunity employer and actively seek a diverse applicant pool.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Resurgence Trust is seeking an Assistant Editor for Resurgence & Ecologist, working closely with the Editor to support the planning, production, administration and publication of this much-loved magazine. The successful candidate will bring expertise, journalistic flair, editorial rigour and a collaborative spirit to a small, highly experienced team working at the intersection of ecology, ethics and the arts.
This is an opportunity for a skilled editor and communicator with significant experience in magazine production, literary editing or journalism (ideally in print) to play a vital supporting role in the editorial and administrative processes of producing a high-quality magazine six times a year.
The Resurgence Trust is an educational charity and global community that connects, informs and inspires positive change by honouring the interdependence of the Earth, the self and all living beings. Through Resurgence & Ecologist magazine, our events programme, and The Ecologist online, we inform the environmental debate, nurture a culture of optimism and wellbeing, and guide people towards creative and practical solutions to the global challenges we face today.
Please read the full job description before applying.
#AssistantEditor #Editing #Administration #MagazineProduction
Please note, we may close acceptance of applications early or extend the deadline.
An educational charity and global community that connects, informs and inspires positive change - honouring interdependence of Earth and all beings.
The client requests no contact from agencies or media sales.
Location: Peterborough, Hybrid, office based 2-3 days a week
Salary: £28,115 per annum
Hours: 12 month fixed term contract, 35 hours per week, Monday – Friday 9am to 5pm
We believe everyone should have a safe and affordable place to call home. It’s this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time.
We’re also proud to be at the forefront of change. We’re on a journey of transformation, finding new ways to support our customers - and our people.
If you’re looking for a career where you can learn new skills, try new things and shape your future, there’s a place for you at Accent.
Help Us Provide Safe, Healthy Homes for Everyone
We’re looking for someone who enjoys working with data, managing processes end-to-end, and contributing to services that make a real difference. If you’re confident with Excel, naturally organised, and motivated by helping others – we’d love to hear from you.
Our focus on damp and mould has increased significantly following Awaab’s Law, and we’re committed to providing homes that are safe, healthy, and comfortable for every customer. This role plays an important part in making that happen.
As our Property Services Coordinator, you will:
- Maintain and develop the Damp & Mould tracker, ensuring information is accurate, clear, and up to date
- Oversee cases from start to finish, helping the team stay on top of priorities and deadlines
- Work confidently with Excel, using data to produce meaningful reports and highlight trends
- Collaborate closely with Building Services Managers and colleagues across the organisation
- Provide supportive customer contact, including follow-up calls and updates
- Help improve the way we work, identifying opportunities to strengthen processes and communication
- Contribute to service improvements that support healthier homes and positive customer experiences
Salary
The spot salary for this post is £28,115 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.
About you
- Have good working knowledge of Excel and enjoy working with data
- Are organised, curious, and comfortable managing tasks from beginning to end
- Take initiative and are confident owning your work
- A commitment to accuracy and accountability
- The ability to prioritise in a busy environment while supporting others
- Communicate clearly and respectfully with customers and colleagues
- Enjoy problem-solving and continuous improvement
- Care about delivering a fair, consistent and positive service for everyone
We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.
And because we believe great work deserves great rewards, here’s what you can look forward to:
- Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
- Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
- Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
- Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
- Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
- Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.
This is more than a job – it’s a place where you can make an impact, feel valued, and be rewarded for what you do.
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may also have experience in the following: Facilities Manager, Site Quality, H&S Management, Maintenance Manager, Facilities Coordinator, Health and Safety, States Manager, Site Management, H&S Compliance, Property Services Management, Facility Manager, Building Manager, Property Maintenance Coordinator etc.
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