Head of operation jobs in Central london, greater london
The Archbishop of York's office is based at Bishopthorpe Palace on the outskirts of York, offering a unique and pleasant working environment. Staff at Bishopthorpe Palace form a close-knit and collaborative team, supporting the Archbishop's ministry across the Province of York, nationally, and internationally.
The role of the Head of the Private Office of the Archbishop of York is to provide strategic oversight and operational leadership for the Archbishop's Private Office, ensuring the highest standards of organisation, communication and administrative support.
The postholder serves as a trusted adviser and principal point of coordination, providing exceptional executive support while exercising sound judgement, discretion and emotional intelligence in a complex and fast-paced environment. Responsible for the smooth and effective operation of the Private Office, the role manages highly sensitive matters with integrity and professionalism, maintains strict confidentiality, and supports the wider mission and ministry of the Archbishop through effective planning, stakeholder engagement and leadership.
Responsibilities
Strategic Diary and Programme Management
- Be responsible for the strategic planning and management of the Archbishop's diary, ensuring alignment with agreed priorities and objectives.
- Be responsible for the day to day management of the Archbishop's diary.
- Assess requests, invitations and opportunities, making recommendations on the effective use of the Archbishop's time.
- Balance strategic priorities with pastoral, diocesan, national, ecumenical, civic, public and international commitments.
- Identify risks, conflicts and emerging opportunities, adapting plans as required.
- Ensure timely and appropriate responses to requests and correspondence relating to the Archbishop's programme.
Engagement Planning and Delivery
- Coordinate the planning and delivery of meetings, visits, events and speaking engagements, ensuring they are well organised and achieve agreed outcomes.
- Monitor briefing deadlines.
- Manage relationships with internal and external stakeholders to ensure effective delivery and communication.
- Ensure all logistical, administrative and safeguarding requirements are met.
Partnership with the Chief of Staff and Senior Leadership Team
- Work closely with the Chief of Staff, who is ultimately responsible for the Archbishop's schedule, and Senior Leadership Team to align the Archbishop's programme with the Archbishop's strategic objectives.
- Support the implementation of decisions and ensure effective coordination across the Archbishop's Office, with Lambeth Palace, with the Diocese of York and, in particular, the Bishop of Selby's Office.
Briefing and Correspondence
- Commission, coordinate and quality-assure briefings for meetings, visits and engagements.
- Draft and review correspondence, briefing notes and other materials as required.
- Ensure the Archbishop receives accurate, timely and concise information to support decision-making and engagement preparation.
Private Office Leadership
- Lead and continuously develop the operation of the Private Office, ensuring it delivers a professional, responsive and high-quality service.
- Line-manage the Correspondence & Private Office Assistant (1 post).
- Develop and maintain effective systems, processes and workflows to support diary management, correspondence and engagement planning.
- Be the budget holder for the Private Office and associated Archbishop's costs and participate in the annual budget setting process.
- Monitor actions and commitments, ensuring high standards of service, professionalism and continuous improvement.
- Build strong working relationships with the Lambeth Private Office to ensure effective coordination and alignment.
- Build a strong working relationships with the Bishop of Selby's office, together with the offices of the Bishops of Hull and Whitby and the York Diocesan Office to ensure effective coordination and alignment.
- Build strong working relationships with the Bishop to the Archbishops, and their office, together with other NCI leadership teams and departments.
Stakeholder and Relationship Management
- Build and maintain effective relationships with senior church leaders, diocesan colleagues, civic leaders, ecumenical partners and other key stakeholders.
- Act as a trusted point of contact, exercising sound judgement when handling sensitive matters and enquiries.
- Support the Archbishop in maintaining productive relationships across a broad range of networks, including the Bishopthorpe Charitable Partners Trust.
Support, Travel and Hospitality
- Coordinate the involvement of the Archbishop's spouse in engagements and events where appropriate.
- Oversee domestic and international travel, visits, hospitality and related logistics.
- Ensure visitors, guests and stakeholders are welcomed warmly and professionally.
This role profile outlines the principal responsibilities but is not exhaustive. The postholder may be asked to undertake other duties in line with the general nature and level of the role and occasional out-of-hours or weekend working might be necessary. Any reasonable adjustments or changes will be discussed in advance. A basic DBS check is required.
Person Specification
Essential
Experience
- Experience supporting a senior leader, public office-holder or equivalent figure in a complex and high-profile environment or comparable environment.
- Experience managing complex priorities, portfolios of activity and stakeholder relationships on behalf of a senior leader.
- Experience leading an executive support, Private Office or equivalent function, including responsibility for people, systems and service standards.
- Experience coordinating high-profile engagements, visits and events involving multiple internal and external stakeholders.
Leadership and Professional Capability
- Excellent judgement and the ability to balance competing priorities, assess opportunities and make well-founded recommendations.
- Ability to anticipate issues, identify risks and ensure the effective coordination of complex activity.
- Ability to operate effectively in situations of ambiguity, adapting plans and priorities in response to changing circumstances.
- Outstanding organisational and planning skills, with the ability to translate strategic priorities into coherent and deliverable programmes of activity.
- Strong stakeholder management skills, with the ability to build effective working relationships with senior leaders and partners.
- Ability to budget and hold expenditure to agreed budget frameworks.
- Excellent written and verbal communication skills, including the ability to prepare concise briefings and communicate with clarity and diplomacy.
- Strong leadership and people management capability, fostering a professional, collaborative and high-performing culture.
Personal Attributes
- Highly trustworthy, discreet and diplomatic.
- Emotionally intelligent and politically aware.
- Calm, adaptable, resilient and effective under pressure.
- Clear proactive communicator.
- Collaborative and highly organised, with a strong commitment to supporting others' success.
- Committed to excellence, continuous improvement and the effective stewardship of the Archbishop's time and priorities.
Knowledge
- Strong understanding of the demands of supporting a senior leader in a complex and fast-moving environment.
- Proficiency in Microsoft 365 and digital collaboration tools.
- Ability to work effectively within the mission, values and public ministry of the Church of England.
Desirable
- Knowledge of the Church of England, its governance structures and wider ecclesiastical context.
- Experience supporting a faith leader, senior public figure, elected office-holder or equivalent.
Applications close on 20 September at 23:55.
The interview will be held in person on 29 September 2026
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



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We are looking for a conscientious Finance & Administration Officer, to join our Finance team on a one-year maternity contract. You will process financial transactions, maintain accurate records, reconcile accounts and support month-end and annual reporting activities. You will work closely with the Head of Finance, Financial Accountant and wider Secretariat teams to ensure effective financial administration and compliance.
This is an excellent opportunity for an experienced finance administrator or finance officer looking to develop their career within a respected humanitarian organisation.
About you
We're looking for someone who combines strong financial administration skills with excellent attention to detail and a collaborative approach. You must be detail-oriented with a zeal to support the financial backbone of the secretariat. You must demonstrate strong communication and stakeholder engagement skills, with a proven ability to manage multiple priorities.
Some of the key criterion for this role include:
- Experience in processing invoices and handling supplier payment queries.
- Experience of bank, cash and credit card reconciliations.
- Experience using finance systems and reporting tools
- Understanding of accounting and bookkeeping procedures.
- Knowledge of charity finance processes and compliance.
- Previous administrative experience in a busy office environment, being proactive and demonstrating excellent organisational and time-management skills, to manage competing priorities.
- Excellent attention to detail and accuracy.
- Strong Excel skills and confidence working with financial data.
- Proficiency in Microsoft Office applications.
- Strong written and verbal communication skills.
***Please download the job description for full details***
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
The client requests no contact from agencies or media sales.
The Net Zero Carbon (NZC) Fundraising Administrator will play a vital role in supporting the effective running of the NZC Fundraising team and excellent delivery of the varied portfolio of grants to parishes and dioceses that the NZC Fundraising team offers - principally supporting the Give to Go Green matched funding grant for parishes, and also providing administration for the Regional Fundraising Officer, Accelerator Fund and Community Energy Pilot grants.
The postholder will be the first point of contact for applicants and grantees, provide excellent administrative support for grant making, and personalised customer service for successful Give to Go Green parishes for their matched fundraising campaigns.
They will also support the wider NZC Fundraising team across events, training and resources. The role will report to the Head of Net Zero Carbon Fundraising and maintain strong lines of communication with the Give to Go Green Project Manager and other Net Zero Carbon Fundraising team members in order to develop, support, and maintain robust administrative and operations processes across all the team's work streams.
This is a fixed-term role until 31 December 2028 and is anticipated to continue beyond this date, subject to funding being secured. Internal interviews will be held on 7th September; the external interview date is TBC.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Lead a pioneering national mental-health service for young people, rooted in nature and underpinned by strong clinical practice.
We are seeking an experienced Clinical or Counselling Psychologist to lead its development, accreditation and quality across the UK.
Salary: £57,528–£64,750 full-time equivalent (£34,517–£38,850 0.6 FTE) depending on experience
Hours: 22.5 hours per week / three days per week
Contract: 18-month fixed term, with intention to extend subject to service growth and funding
Location: Hybrid, with travel to Dose of Nature locations and member organisations across the UK
Dose of Nature is a mental-health charity improving mental health and wellbeing through structured, evidence-informed engagement with nature.
We are developing a Young Person Memberships service for young people and young adults under 25. We will train and support trusted organisations to deliver the Dose of Nature model in their communities, providing the clinical framework, accreditation, supervision, quality assurance and evaluation needed for safe, effective and consistent delivery.
About the role
As Young People’s Clinical Service Lead, you will establish, deliver and grow this new service. Working with our Head of Clinical and Memberships Operations Lead, you will turn our clinical model into a scalable national service while protecting its quality, safety and integrity.
You will lead the clinical assessment and accreditation of member organisations; develop training and competency frameworks; provide supervision and consultation; establish governance, safeguarding and risk arrangements; monitor outcomes and quality; and build trusted relationships with NHS, voluntary-sector, youth-service and community partners.
About you
You will be a current HCPC-registered Clinical or Counselling Psychologist, with a doctoral-level qualification and experience broadly consistent with an NHS Band 8a role.
You will bring:
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Substantial post-qualification experience supporting young people or young adults experiencing mental-health difficulties;
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Strong skills in psychological assessment, formulation, intervention, clinical decision-making, safeguarding and risk management;
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Experience providing clinical supervision, consultation or reflective practice to other practitioners;
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Experience designing or delivering clinical training and assessing practitioner competence;
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Experience of developing, implementing or improving a clinical service; and
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The confidence to work across organisational boundaries, maintain clear clinical standards and help build a new national service.
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Experience in CAMHS, young-adult mental health, voluntary-sector provision, clinical governance, quality assurance, accreditation or partnership-led services would be valuable.
We offer hybrid and flexible working, employer pension contribution, pro-rata annual leave, professional supervision, CPD support and approved travel expenses.
Dose of Nature is committed to equality, diversity and inclusion. This post is subject to enhanced DBS clearance, references, verification of qualifications and HCPC registration, and eligibility to work in the UK.
Please download the full Job Description and Person Specification before applying.
Work with people with mental health problems & the general population encouraging everyone to connect with nature in order to improve mental wellbeing
The client requests no contact from agencies or media sales.
The Head of Policy & Influencing is responsible for shaping and delivering the Foundation’s policy and influencing strategy within the Impact on Urban Health (IoUH) directorate. The role leads the development of parliamentary and government engagement strategies, ensuring a coordinated and impactful approach across multiple programme areas.
The Head of Policy & Influencing provides strategic oversight of all influencing work, guiding Policy & Influencing Managers and the Policy & Convening Manager, and advising colleagues on how to maximise policy impact. The role drives a unified urban health influencing strategy that aligns with the Foundation’s priorities and contributes to meaningful changes in policy.
The Head of Policy & Influencing builds and maintains strong relationships with stakeholders across government, the policy sector, and partner organisations, acting as a spokesperson and creating opportunities for collaboration. The role supports senior leadership with stakeholder engagement, oversees budgets and manages a team, while ensuring diversity, equity and inclusion are embedded in all influencing activity.
Key Responsibilities
- Develop and deliver our parliamentary and government engagement strategies across all our issue areas.
- Provide strategic oversight of programmatic influencing strategies developed by the Policy & Influencing Managers and Policy & Convening Manager, ensuring a coherent and complementary approach across all programmes.
- Lead on our cross-programme urban health influencing strategy.
- Provide high-level strategic advice to Heads of Programme and Portfolio Managers on programmatic influencing strategies and the development of influencing partnerships.
- Develop and maintain a broad range of stakeholder relationships, with a view to creating opportunities for us to partner on our influencing work and acting as a spokesperson for our work at external events.
- Support senior leadership with stakeholder engagement.
- Oversee budgets for our programmatic policy and influencing work.
- Deputise for the Director of Policy, Influencing & Communications as required.
- Line manage the Policy & Influencing Managers and Policy & Convening Manager.
- Bring a diversity, equity and inclusion lens to all our policy and influencing activity, and support cross-organisational work on diversity, equity and inclusion.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills, abilities, and attributes
- Excellent interpersonal and networking skills at all levels.
- Enjoys working in places with a clear and ambitious mission, a matrix structure and ways of working that challenge the norm.
Knowledge, experience, and qualifications
- Significant experience working in public affairs and policy in a UK setting, with demonstrable impact on policy making in Westminster Parliament and/or the devolved administrations.
- Experience leading teams to deliver against impactful influencing strategies.
- Experience working across a broad policy brief, and the ability to develop expertise and familiarity with different policy areas quickly.
- Experience developing and managing budgets.
- In-depth understanding of the UK political environment and operation of Government.
- Expertise in public policy, ideally in issues relating to health equity or social justice.
Benefits
- Contributory pension
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Finance and Operations Officer
Manager: Head of Finance
Location: London
Salary: Starting salary £30,500 (Salary band: £30,500 to £33,500 inclusive of London weighting)
Hours: Full time, 37.5 hours per week
Contract: Permanent
Overall purpose
As the Finance and Operations Officer, you will play a key role in making sure the charity’s expenditure is well managed, accurately recorded, properly authorised and fully auditable. The post holder will have day-to-day ownership of purchase ledger processing, supplier payments, staff and client expenses, payment runs and expenditure controls. They will ensure that all expenditure is coded correctly, supported by appropriate documentation, treated correctly for VAT and recorded in line with internal policies, accounting requirements and funder restrictions.
The postholder will work closely with the Head of Finance and colleagues across the organisation to make expenditure processes clear, efficient and well controlled. This includes supporting staff to understand purchasing, expenses, authorisation and supplier processes, and helping teams to manage spending in line with budgets, funding restrictions and organisational procedures. The role also includes practical operational support, helping to make sure colleagues have the equipment, technology set-up, office resources, basic systems access and clear guidance they need to do their jobs effectively and safely. This will include creating and maintaining guidance that helps the organisation run smoothly, such as office guidance, health and safety information and equipment policies.
You will also be expected to contribute to and uphold our outstanding culture by living and demonstrating our values of being mission-led, welcoming, entrepreneurial and collaborative.
Key responsibilities
Finance responsibilities — expenditure focus (65%)
· Process purchase invoices, staff expenses and client payments accurately and promptly, ensuring all expenditure has the correct approval, coding, VAT treatment and supporting documentation.
· Maintain day-to-day ownership of the purchase ledger, ensuring supplier accounts are accurate, up to date and reconciled where needed.
· Ensure staff and client expenses are captured and recorded accurately, comply with the relevant expense policy and are paid in a timely manner.
· Prepare supplier, staff and client payment runs ready for approval and payment by the finance team.
· Verify supplier details and changes to bank details in line with finance controls, escalating any concerns or unusual activity.
· Support checks on expenditure completeness, including identifying missing invoices, outstanding approvals, unprocessed expenses and unmatched payments.
· Support month-end expenditure processes, including reviewing expenditure coding, posting accruals and prepayments, and helping to ensure the monthly income and expenditure position is accurate by agreed deadlines.
· Allocate shared costs across cost centres and projects, ensuring expenditure is coded accurately and consistently
· Reconcile expenditure-related control accounts and third-party platforms where relevant, ensuring differences are investigated and resolved promptly.
· Ensure fundraising platform fees are recorded properly alongside income from those platforms.
· Work with budget holders to resolve expenditure queries and improve the quality of coding, descriptions and supporting information.
· Work with the Head of Finance to help colleagues understand purchasing, expenses, authorisation, supplier set-up and other expenditure processes.
· Undertake expenditure control activities, including checking supplier set-up, verifying supplier detail changes, reviewing payment evidence and supporting compliance with delegated authorities.
· Provide support for income processing where needed, particularly where this links to restricted fund expenditure, funder evidence or month-end processes.
· Support year-end audit by preparing expenditure evidence, responding to sample requests and ensuring finance records are complete and easy to trace.
· Support ad hoc finance projects, including improvements to expenditure processes, system changes and policy or procedure updates.
· Maintain and regularly update the organisation’s asset register, mobile phone inventory and user allocation records.
· Identify and implement improvements to finance and operational processes to strengthen controls, improve efficiency and enhance user experience.
· Work collaboratively with operational teams to review outstanding financial items, resolve queries and improve compliance with finance procedures.
Operational responsibilities (35%)
· Act as the secondary administrator for Vodafone services, maintaining user records, managing SIM allocations, coordinating account changes, resolving supplier queries, and reviewing monthly charges.
· Coordinate the procurement, allocation and recovery of company equipment, including laptops, headphones, mobile phones, monitors and other IT assets, ensuring records and costs are accurate.
· Monitor contracts, usage and costs linked to operational platforms, telecommunications and office services, highlighting issues or opportunities for savings.
· Support onboarding and offboarding by ensuring equipment, access requirements and related records are in place, returned or updated promptly.
· Ensure operational records, policies and procedures linked to expenditure, assets and procurement remain accurate and up to date.
· Create and maintain practical guidance, policies and procedures that help the organisation run smoothly, including office guidance, health and safety information and equipment policies.
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
The client requests no contact from agencies or media sales.
Help build the operational foundations of a pioneering national nature-based mental-health service for young people.
We are looking for an experienced, highly organised Operations Lead to turn an ambitious pilot into a scalable national membership model.
Salary: £40,000–£45,000 per annum, depending on experience
Hours: 37.5 hours per week; applications for a four-day week (30 hours / 0.8 FTE) are also welcome
Contract: 18-month fixed term, with the intention to extend or become permanent subject to delivery and funding
Location: Hybrid, with regular work with the Dose of Nature team and travel to member organisations across the UK
Dose of Nature is a mental-health charity improving mental health and wellbeing through structured, evidence-informed engagement with nature.
We are establishing a Young Person Memberships service for young people and young adults under 25. Through this model, trusted youth, community, education and clinical organisations will be trained and supported to deliver the Dose of Nature programme in the places and services young people already know.
The first phase is an 18-month pilot with approximately four to six member organisations. It will test, refine and validate a model that can be scaled nationally.
About the role
As Young People’s Memberships Operations Lead, you will establish and manage the operational infrastructure needed to make this new service work.
You will manage the end-to-end journey for member organisations: from initial engagement and readiness assessment, through onboarding, training and implementation, to active delivery, reporting, learning and renewal.
Working closely with the Young Person Memberships Service Lead, you will coordinate the systems, information, people and processes that enable safe, effective delivery. You will be the principal day-to-day contact for member Lead Coordinators, ensuring that actions, milestones, documentation, meetings and reporting are followed through.
You will develop practical systems and workflows; coordinate training, supervision and partner meetings; maintain delivery trackers, risk and incident logs; support governance and quality assurance; and produce clear programme reporting for senior leaders, trustees, funders and partners.
This is a hands-on service-building role for someone who enjoys creating order from complexity, building trusted partner relationships and turning plans into action.
About you
You will bring significant experience in operations, programme management, service delivery or partnership coordination. You will have experience coordinating a complex programme across multiple organisations or delivery sites, and of developing practical systems, processes and workflows.
You will be confident managing partner relationships, maintaining action plans and risk logs, gathering and reporting data, and coordinating meetings, training or workshops. You will be highly organised, proactive and calm under pressure, with the judgement to know when to resolve an issue and when to escalate it.
Experience in mental health, young people’s services, health, education, charities or community organisations would be valuable, as would experience of NHS or VCSE partnerships, quality assurance, grant-funded programmes or multi-site delivery.
We welcome candidates who are motivated by improving young people’s mental health and interested in the role of nature, relationships and community in recovery.
Dose of Nature is committed to equality, diversity and inclusion. This post is subject to enhanced DBS clearance, satisfactory references, eligibility to work in the UK and required safeguarding checks.
Please download the full Job Description and Person Specification before applying.
Work with people with mental health problems & the general population encouraging everyone to connect with nature in order to improve mental wellbeing
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a growth-focused role for someone who enjoys creating systems, solving problems and using data to drive results. You'll own the fundraising CRM (Access ThankQ), leading the development of supporter journeys, marketing automation, data insight and digital processes that help us attract, retain and engage supporters more effectively.
Working across Fundraising and MarComms, you'll help create a culture where data, technology and supporter insight underpin everything we do.
Key Responsibilities
Build and Scale Our CRM & Supporter Experience
- Own and develop the fundraising CRM strategy and roadmap.
- Design and implement automated supporter journeys and segmented communications.
- Use data and insight to improve supporter acquisition, engagement and retention.
- Identify opportunities to streamline processes and improve the supporter experience.
Drive Digital Growth
- Deliver targeted CRM and email marketing activity.
- Develop reports and dashboards that provide actionable insight.
- Ensure fundraising data is accurate, accessible and used effectively across the team.
- Optimise digital giving platforms and supporter touchpoints.
Enable the Department
- Train and support colleagues to make better use of CRM, automation and data.
- Champion self-service, digital adoption and continuous improvement.
- Lead relationships with key suppliers including Access, Dotdigital and Woods Valldata.
Governance and Operations
- Act as the fundraising team's lead for GDPR and data protection.
- Ensure compliant management of supporter data and fundraising operations.
- Oversee efficient processes for donations, Gift Aid and supporter fulfilment.
Person Specification
Essential
- Strong experience of CRM strategy, marketing automation and supporter/customer journeys.
- Excellent understanding of data, segmentation and performance reporting.
- Experience managing CRM systems and digital platforms.
- Strong stakeholder management and influencing skills.
- Commercially minded, proactive and comfortable working in a fast-paced environment.
- Understanding of GDPR and data governance.
Desirable
- Experience of Access ThankQ.
- Experience in fundraising, membership or supporter-led organisations.
- Experience optimising online donation and payment platforms.
- More efficient fundraising operations and supporter processes.
This role is ideal for someone who wants to take ownership, build capability, and use technology, data and creativity to help grow one of the UK's most iconic charities.
This is a fixed term contract for 18 months
Candidates may use AI-assisted tools when preparing their application. However, applications should accurately represent the candidate's own experience, qualifications, and abilities. We encourage applicants to ensure their responses are authentic and written in their own words.
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home


The client requests no contact from agencies or media sales.
Help us achieve our vision that fewer people die by suicide.
We're looking for an experienced and commercially minded finance leader to join Samaritans as our Head of Financial Planning & Analysis. This is a unique opportunity to play a key role in supporting strategic decision-making across the organisation, leading financial planning, forecasting and reporting, while helping ensure we can continue delivering our life-saving work.
Reporting to the Executive Director of Corporate Services and working closely with senior leaders across the charity, you'll provide expert financial insight, lead a high-performing team, and drive innovation and continuous improvement across our finance function.
Contract terms:
- £75,000 (FTE) per annum, plus benefits
- Fixed Term Contract (12 months)
- 35 hours per week (full time)
- We are passionate about flexible working, talk to us about your preferences
- Hybrid, linked to our Ewell (Surrey) office
- We value meeting in person and working collaboratively. Finance team members are encouraged work from the office one day per week.
- 28 days annual leave, plus bank holidays (pro-rata)
What you'll be doing:
As Head of Financial Planning & Analysis, you'll lead our FP&A team and oversee the organisation's financial planning cycle, management reporting, forecasting and financial modelling activities. You'll be a trusted adviser to senior stakeholders, providing commercial insight and helping leaders make informed decisions that support our strategic objectives.
You'll also be a member of the Senior Leadership Group, contributing to organisational planning and helping shape the future direction of the finance function. Alongside your strategic responsibilities, you'll oversee both the Management Accounts and Accounts Payable & Receivable functions, ensuring robust financial reporting, controls and processes are in place.
Key responsibilities
- Leading the organisation's budgeting, forecasting and financial planning processes.
- Providing strategic financial insight and partnering with senior leaders to support decision-making.
- Delivering financial modelling, scenario analysis and business case support for key projects and initiatives.
- Overseeing management reporting and ensuring accurate, timely financial information across the organisation.
- Leading and developing a high-performing finance team, fostering collaboration and continuous improvement.
- Driving financial capability, commercial awareness and strong financial management across the business.
- Supporting Board, Finance Committee and senior leadership reporting through clear, insightful analysis.
- Ensuring robust financial controls, processes and systems that support organisational effectiveness.
What you’ll bring:
Essential
- A professional accounting qualification (ACA, ACCA, CIMA, CIPFA or equivalent) with significant post-qualification experience.
- Extensive experience across financial planning and analysis, including budgeting, forecasting, management reporting and financial modelling.
- Proven experience leading organisation-wide budget-setting and financial planning processes.
- Strong leadership skills with experience developing and motivating high-performing teams.
- The ability to engage, influence and challenge senior stakeholders through clear, evidence-based financial insight.
- Excellent analytical and commercial awareness, with confidence interpreting complex financial data and translating it into meaningful recommendations.
- Advanced Excel skills and experience using financial planning and reporting systems.
- Outstanding communication and relationship-building skills, with the ability to work effectively across a diverse range of stakeholders.
- Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment.
Desirable
- Experience within the charity or not-for-profit sector
- Knowledge of VAT, Corporation Tax, procurement or project management
For full details, please see the Job Description and Person Specification
Why Samaritans?
At Samaritans, you’ll join a values-led organisation with a powerful mission. You’ll be part of a collaborative and supportive team where your voice matters, your expertise makes a difference, and your work helps save lives.
We offer flexible hybrid working, great benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. To find out more about Samaritans, please read our recruitment brochure.
We are committed to building a diverse and inclusive organisation that reflects the people we support and who support us. We welcome applications from people of all backgrounds and walks of life. We are committed to creating an inclusive culture where everyone feels seen, heard and supported, at all levels of the organisation.
Apply now
If this sounds like the opportunity for you, we’d love for you to apply. You will be asked to answer some short application questions and to upload your CV and cover letter addressing key points in the job description.
If you require adjustments at any stage of the recruitment process, please let us know.
Applications close: midnight on 1st September 2026
1st stage interviews (online): w/c 14th September
2nd stage interviews (in person): tbc
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
At Ambitious about Autism, we're currently looking for a Head of Risk, Governance and Assurance to join our team.
You'll lead the organisation's governance, compliance, legal, risk and assurance functions, ensuring robust frameworks and controls are in place to support the delivery of our mission. You'll act as the organisation's lead adviser on governance and regulatory matters, maintaining effective relationships with trustees, governing bodies, regulators, legal advisers, auditors and insurers.
You'll ensure compliance with statutory and regulatory requirements, uphold high standards of corporate governance, and oversee the management of legal, contractual, operational and reputational risk. You'll provide strategic oversight of governance, risk management, internal audit, insurance and contractual arrangements, strengthening organisational accountability, supporting informed decision-making and promoting a culture of compliance and continuous improvement across the organisation.
We are looking for someone who has:
- Significant experience in governance, company secretarial practice, compliance, risk or a related discipline.
- Significant experience leading governance and compliance functions within a charity, education or similarly regulated environment.
- Experience supporting Boards, Trustees, Committees or Governing Bodies, including advising on governance matters and overseeing the production of high-quality governance documentation.
- Thorough understanding of company secretarial responsibilities and corporate governance best practice including within a Multi Academy Trust or similar.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
The British Academy is the UK’s national academy for the humanities and social sciences. We support outstanding research and researchers, bring new ideas into public debate and help ensure that evidence and expertise inform some of the biggest questions facing society.
We are looking for a new Director of Finance & Resources to help us build on that work and plan confidently for the future.
This is an important appointment at an exciting point in the Academy’s development. We will celebrate our 125th anniversary in 2027, following a period in which we have grown our policy work, transformed our building to create more opportunities for public engagement and developed a national network for early career researchers.
As Director of Finance & Resources, you will make sure we have the resources, systems and organisational capacity to deliver our ambitions. You will lead our finance function and have overall responsibility for HR, IT & AV, Estates & Facilities, and Venue Sales & Marketing, working with experienced Heads of Department across each area.
Finance will be central to the role. You will lead our financial strategy and planning, oversee our financial controls and reporting, and provide clear advice to the Chief Executive, Senior Management Team, Council and its committees. You will also help us think longer term about our financial sustainability, including our plans to diversify income through philanthropy and commercial activity.
But we are looking for more than a strong Finance Director. You will be part of a close-knit Senior Management Team which works collectively to lead the Academy. We want someone who is interested in the organisation as a whole, who enjoys working across boundaries and who can help colleagues make good decisions about where we put our people, money and attention.
You will also have responsibility for some important assets. These include our historic home at 10–11 Carlton House Terrace, our technology and infrastructure, and our trading subsidiary. Ultimately, your job will be to make sure these resources are working as hard as possible in support of the Academy’s purpose.
About you
You will be a CCAB-qualified accountant with substantial and senior finance experience, gained in a complex organisation. You will have led finance teams and significant budgets and be comfortable advising senior leaders, Boards or Trustees.
You will also bring broader leadership experience. You may already have responsibility beyond finance, or have worked closely with areas such as people, operations, estates or technology.
We are looking for someone who can combine sound financial judgement with a practical, collaborative approach. You will be able to deal with complexity without making things unnecessarily complicated, communicate clearly with people who are not finance specialists, and provide constructive challenge when it is needed.
You should also be someone who enjoys leading through others. There are strong Heads of Department across the Resources portfolio, so this isn't about being the expert in every area. It is about setting direction, asking good questions, supporting people to succeed and bringing the different parts of the portfolio together.
Why join us?
The British Academy has a distinctive role in national life. In 2025/26 we awarded around £63 million in research funding. Alongside funding research, we convene academics, policymakers, businesses and civil society, engage the public with new ideas and use research to inform policy.
The Director of Finance & Resources helps make all of that possible.
For someone who wants to use their financial and leadership experience in an organisation with a clear public purpose, this is an opportunity to make a real contribution to the Academy’s next chapter.
Recruitment Timetable
Application deadline: Sunday 27th September, midnight
Shortlisting:Thursday 8th October
Fireside chats with CEO: week of 12th October
Panel Interviews:20th / 23rd October
To apply, please send your CV, along with a supporting statement (no more than 2 pages) via the link by Sunday 27th September.
For an informal conversation about the role please contact our exclusive partner, Bryony Thomas via the Allen Lane agency website.
Head of Governance & Company Secretary (Part-Time)
London (Hybrid – 1-2 days in the office)
3 days per week | 3 Month Contract | £250-£300 per day (Via Umbrella Company)
Start: ASAP
Are you an experienced governance professional with a strong charity background? We're working with a respected UK charity to recruit an experienced Head of Governance & Company Secretary to provide strategic governance leadership and ensure the organisation continues to meet the highest standards of compliance and best practice.
This is an excellent opportunity to join a purpose-driven organisation on a flexible, part-time basis, with the potential for the role to become permanent.
The Role
Reporting to the senior leadership team, you'll lead the organisation's governance function, providing expert advice to Trustees, the CEO and Executive Leadership Team. You'll ensure effective board operations, maintain compliance with charity and company law, and support the ongoing development of governance frameworks and risk management.
Key responsibilities include:
Acting as Company Secretary and advising on governance best practice.
Supporting Trustee meetings, including agenda planning, board papers and minute taking.
Ensuring compliance with the Charity Commission, Companies House and relevant UK charity regulations.
Maintaining statutory records and governance policies.
Managing and developing the organisation's governance framework and risk register.
Providing governance and project support to the CEO and Executive Leadership Team.
Supporting board development, trustee induction and governance improvements.
Monitoring legislative and regulatory changes, ensuring the organisation remains compliant.
Essential Experience
We're looking for someone who brings:
Proven Company Secretary and governance experience within the charity sector.
Strong knowledge of Charity Commission requirements, charity law and governance frameworks.
Experience supporting Boards of Trustees and senior leadership teams.
Excellent organisational skills with the ability to manage multiple priorities.
Strong communication skills and the confidence to advise senior stakeholders.
Experience of risk management and governance policy development.
High levels of integrity, discretion and attention to detail.
What's on Offer
£250-£300 per day (Via Umbrella company).
Part-time opportunity (3 days per week).
Hybrid working with 1-2 days per week in the London office.
Initial 3-6 month contract with the potential to become permanent.
Immediate start available.
Opportunity to make a meaningful impact within a well-respected charity.
If you're an experienced governance professional with charity sector expertise and are available to start at short notice, we'd love to hear from you. Apply today for immediate consideration.
Please ensure that as much of the above essential experience is clearly reflected in your CV where possible and email to ASAP
Imperial College London is partnering exclusively with Robertson Bell to recruit a Head of Management Accounting on a permanent basis. This is an exceptional opportunity to join one of the world's leading universities in a senior finance leadership position at a pivotal time for the them. Imperial is investing significantly in the future of its Finance function through the implementation of Oracle Fusion, bringing enhanced business intelligence capabilities and the modernisation of their management accounting processes.
As Head of Management Accounting, you will play a central role in shaping this transformation whilst leading a high-performing team responsible for delivering financial insight across the University's extensive non-academic portfolio.
The role
- Lead and develop a high-performing management accounting function of 11 finance professionals, creating a collaborative, high-performing culture centred on continuous improvement and exceptional customer service.
- Oversee management accounting and financial reporting for more than 30 support service departments, responsible for approximately £320m of annual expenditure and £185m of capital investment programmes.
- Lead budgeting, forecasting and month-end reporting, ensuring timely, accurate and insightful financial information that supports strategic decision making across the University.
- Act as the finance lead for the continued optimisation of Oracle Fusion, driving process redesign, standardisation, automation and the adoption of AI to improve efficiency and reporting capability.
- Oversee financial accounting and statutory reporting for key University subsidiaries, whilst leading external audit activity and ensuring compliance with FRS102.
- Partner with senior leaders across Finance and Professional Services, providing commercial insight, challenging assumptions and influencing strategic decision making.
- Work closely with the Finance Business Intelligence team to further develop reporting capability through Power BI and data-driven insights.
- Champion continuous improvement by reviewing existing processes, strengthening controls and embedding best practice across the management accounting function.
Essential criteria
- Fully qualified accountant (ACA, ACCA, CIMA, CPA or CCAB).
- Proven leadership experience managing and developing finance teams.
- Strong management accounting, budgeting and forecasting expertise within a large, complex organisation.
- Experience leading process improvement, harmonisation and finance transformation initiatives.
- Excellent stakeholder management skills, with the ability to influence and challenge senior leaders.
- Strong technical accounting knowledge, including FRS102.
- Excellent analytical skills, attention to detail and the ability to communicate complex financial information clearly.
Experience within Higher Education, knowledge of TRAC, Oracle Fusion or Power BI would be advantageous but is not essential.
Why join Imperial?
The opportunity to continue your career at a world‑leading institution and be part of our mission to deliver world‑class teaching and learning. You'll benefit from an outstanding working environment, genuine opportunities for professional development and a comprehensive reward package designed to support your career, wellbeing and work-life balance.
Benefits include:
- Hybrid working (2-3 days per week office based working)
- Competitive pension scheme.
- Generous annual leave (27 days plus campus closures and Bank Holidays), with the option to purchase additional leave.
- Comprehensive health and wellbeing support, including an Employee Assistance Programme, discounted sports facilities and occupational health services.
- Excellent family-friendly policies, enhanced parental & carers leave &childcare initiatives.
- Extensive learning and development opportunities to support your long-term career progression.
- A wide range of employee discounts, travel schemes and lifestyle benefits.
Apply now
If you're an ambitious finance leader looking for an opportunity to shape the future of management accounting within a world-renowned institution, we'd love to hear from you.
This is a permanent, full-time position based at Imperial College London's White City Campus, operating on a hybrid working model.
Applications close on 6 September, with interviews scheduled for 16 September.
Salary: £30,000- £33,000 per annum, pro rata depending on experience (based on a full-time equivalent salary of £50,000–£55,000)
Contract: Permanent
Hours: Part-time, 22.5 hours per week
Location: Hybrid working with a combination of working from our office based in Putney, London (SW15) and working from home
About Us
Our vision is for every child and young person to be safe,lovedand happy, achieve their potential and have a bright future.
St Christopher's is a leading children's charity with a long history of providing high-quality fostering services, children'shomesand innovative leaving care support across the UK.
Everything we do is centred around helping children and young people build brighter futures. We are particularly committed to supporting those who cannot remain with their families or foster carers, ensuring they have the opportunities, stability and support they deserve.
Weare proud to be an inclusive employer and welcome applications from people of all backgrounds, cultures, abilities, genders, sexual orientations,agesand faiths. We are committed to creating a workplace where everyone feels valued and respected.
About the Role
The key objective of this role is to support Trustees and the Senior Leadership Team with strategic development and income growth, by identifying opportunities, presenting business cases, leading on tendering activity, and project mobilisation. Building strong relationships with external commissioners and funders is also key to this post.
This is a critical role for the organisation, at a time when we are actively seeking to grow existing and new services. You will have the opportunity to inform the charity’s future development, and to build relationships with key external stakeholders including local authority commissioners.
Applicants should have
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Education to A level standard, or equivalent.
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Experience of leading business development activity within the non-profit sector.
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Strong track record of making recommendations about income growth opportunities to senior management and/or at a Board level
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Experience of the commissioning landscape in children’s / 16+ residential/ fostering services
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Experience of leading external stakeholder engagement at a senior level
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People Management experience and working collaboratively with key stakeholders.
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Strong business plan, tenders and bids writing skills.
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Ability to build effective working relationships with commissioners and deliver effective presentations.
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Analytical skills - the ability to analyse financial & statistical data to inform decision-making.
What we offer
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Competitive salary: £30,000- £33,000 per annum.
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Annual salary review based on performance.
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A friendly working environment at a values-led charitable organisation.
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25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata for part time working.
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Contributory pension scheme, enhanced maternity and company sick scheme.
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UK Life Assurance (Death in service) to the value of 3 times your annual salary.
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BUPA employee assistance programme, offering counselling, financial advice and legal support.
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Cycle to work scheme.
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Bluelight card; discount shopping scheme at hundreds of retailers across the UK both in store and online.
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Discretionary funded training programs for you to explore and attain new and relevant skills.
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Employee awards based on performance and length of service.
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Fantastic opportunities to develop your career within our range of services.
Recruitment Process
To apply, please complete our application form along with a supporting statement outlining how you meet the criteria listed in the Person Specification. Please note that applications without a supporting statement will not be considered.
Please note we review applications as they are received, so early application is encouraged.
Interviews: 1/10/2026 and 2/10/2026
Safer Recruitmentnote:
St Christopher’s is committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to thorough screening, including DBS checks.
Please note that it is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.
All shortlisted candidates invited to interview will be asked tosubmita Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man



We are looking for a person with an understanding of working with a values-driven team of people, in the charity or not-for-profit sector.
The person appointed will have an appreciation of the aims and values of the Sustain alliance and be excited by supporting our organisation in effective ways of working, whilst freeing up senior leaders and spokespeople to undertake influencing, communication, partnership development and fundraising activities.
The Operations and People Manager will help Sustain function effectively as an organisation and be a great place to work. This is a senior, trusted role working closely with the Chief Executive, Senior Leadership Team (SLT), Senior Management Team (SMT), line managers and Trustees to strengthen our people, operational and governance systems.
The post-holder will lead practical improvements in HR, people processes, line management standards, staff development, onboarding, offboarding, organisational culture and compliance. They will combine sound judgement, strong systems thinking and a people-centred approach, helping Sustain keep processes clear, proportionate and well-managed, while supporting colleagues to focus on effective delivery.
The mission of the Sustain alliance is to catalyse systemic change in the UK’s food and farming system – securing a healthy, fair, and sustainable future for all people, nature and a stable climate. Working in collaboration with our alliance members and others, we run a range of advocacy work, projects and campaigns to achieve permanent changes in policy and practice; and to engage more people, organisations and communities in being food system change-makers.
As with all senior roles at Sustain, the person appointed to this role will work mainly at the Sustain office in London during their probationary period, and thereafter at least half of working hours at our office, whilst benefiting from the flexibility offered to all colleagues. This is part of senior role-modelling of the creativity, support, engagement and well-being benefits that in-person working cultivates between colleagues. This will be managed in coordination with other senior colleagues to enable good in-person coverage and connectivity across the week and across common holiday periods.
Role and responsibilities
•Strengthen Sustain’s people, HR, operational and governance systems so that the charity works effectively, fairly and well.
•Help Sustain be a great place to work, with clear standards, supportive line management, good staff development and a positive, inclusive culture.
•Lead on high standards and practical improvements in recruitment; induction; probation; appraisals; people and HR processes; line management skills, knowledge and tools; staff consultation; and organisational policies and practices.
•Support senior leaders, line managers and Trustees with clear advice, reliable processes, good records and proportionate and effective risk management.
•Develop and maintain systems that are simple, useful and appropriate for Sustain’s size, values, resources and legal responsibilities
Tasks and responsibilities:
Organisational operations and systems
•Lead on managing and developing the charity’s operational activities.
•Ensure that senior management actions that support operational effectiveness are managed and carried out in a timely way, via an accessible and accountable process.
•Lead and/or participate in a range of internal groups that support operational effectiveness.
•Support the Chief Executive, Senior Leadership Team (SLT) and other relevant staff with governance matters, including:
oReporting to the Council of Trustees on operational and people matters;
oPerformance of the ‘Company Secretary’ role on behalf of Trustees;
oTrustee recruitment, induction and management of necessary information and processes;
oAppropriate compliance with the Charity Governance Code.
•Working with the Chief Executive and Chair of the Council of Trustees, help prepare and coordinate the agendas and the running of the quarterly board meeting and occasional (at least annual) staff and Trustees strategy day, as well as the Sustain AGM, Annual Report and Trustee elections (annual), as one of the key links in communication with and between Sustain’s Council of Trustees.
•Lead on development and implementation of one or more relevant chapter of Sustain’s Organisation Development Plan (ODP).
•Support the planning and running of events, working with Sustain team leads, partners, venues and contributors.
•Work with the Head of Finance, Head of Digital and Design and external suppliers to help ensure office, IT and operational arrangements are appropriate and support effective working.
People, HR and employment processes
•Lead development and implementation of HR processes, practical actions and transactions, using external HR and/or legal advisors for authoritative support and advice where needed.
•Lead on full lifecycle support for Sustain staff including:
oEffective and inclusive recruitment, onboarding and offboarding – implementing Sustain’s commitment to recruitment for diversity – working with SMT, finance and admin leads;
oCreating, grading, reviewing and updating job descriptions, working with line managers and the senior leadership team;
oManaging employment contract variances; funding precarity; end-of-contract and risk-of-redundancy processes, working with senior managers, line managers, affected employees and HR/legal advisors;
oCreating or supporting a range of opportunities for people from diverse backgrounds and identities to get involved.
•Act as first point of contact for HR queries, taking ownership of policies and process, culture and employee relations; informed by HR advice, consultation and annual staff survey, including overseeing an action plan to embed areas of good practice, and to pursue improvements in an accountable way.
•Regular review of job descriptions, grades, progression and staff benefits within Sustain to ensure we remain competitive within the sector.
•Provide or commission sector benchmarking data, analysis and recommendations to inform decision-making, using a methodology agreed with Trustee oversight, on matters such financial and non-financial staff benefits.
•Maintain and improve the Staff Handbook, Recruitment Handbook, and related policies, guidance, advice and other support.
Line management standards, learning and staff development
•Lead the development and implementation of clear, practical standards for line management at Sustain, working with SLT, SMT, the Line Managers Forum and external advisers where appropriate.
•Develop and oversee implementation of key processes such as annual appraisals, annual planning and objective-setting, and a suitable performance management process.
•Help ensure objective-setting, personal development and progression conversations are undertaken routinely, and that these and performance management are handled consistently, fairly and in line with Sustain’s values and legal responsibilities.
•Support line managers to run effective 1-to-1s, probation reviews, appraisals, workload conversations, development conversations, and difficult conversations where needed.
•Ensure suitable and sufficient ongoing learning opportunities and training for the staff team and the Line Managers group, driving the charity’s approach to consistent standards, personal development and career progression.
•Maintain and improve the Line Managers Handbook and related tools, templates and guidance.
Culture, EDI, staff voice and union liaison
•Manage and develop Sustain as a great place to work, with a working culture and practices that support effective delivery, as well as health, wellbeing and personal development.
•Serve as an active member of the Diversity Group, to implement and innovate on equity, diversity, inclusion and anti-racism, and to gather data to measure and report on impact and progress.
•Working with the CEO, provide a route for requests and suggestions from the Health and Wellbeing Group to be properly considered and actioned as appropriate.
•Develop and support ways for staff voices to be heard and influence policies, practices and organisational culture, and for staff to be able to raise ideas and concerns confidently and see actions taken as a result.
•Support structured staff consultation and union liaison processes, helping ensure they are well-organised, transparent, well-documented and conducted in line with Sustain's policies and recognition arrangements.
Governance, compliance and risk management
•Develop and update key resources, contributing to useful reference sets such as the Staff Handbook, Recruitment Handbook and Line Managers Handbook, including overseeing production, maintenance and updating of all policies, procedures and guidance relevant to operations and people.
•Ensure Sustain complies with all employment, health and safety, data protection, charity legislation and statutory guidance including filing at Companies House and maintaining organisational records with the Charity Commission, and managing the risk register and internal policies tracker.
•Ensure adherence to health, safety, diversity and safeguarding procedures in the office, in hybrid working and for events and activities; undertaking comprehensive risk assessments for events and activities; and ensuring appropriate risk mitigation, staff communication and updates to guidance.
Other
•Potential for this role to line-manage one or more member of staff, volunteer, paid intern and/or external consultant, offering 1-to-1 support for objective-setting, work delivery, coaching and pastoral matters.
•Any other reasonable tasks and duties, agreed with the Chief Executive, consistent with the nature and level of the role.
Person specification / What we’re looking for:
Qualifications and requirements
•Significant experience operating at a senior level in a people, HR, operations or an organisation development role, including responsibility for organisational systems and staff management. [E]
•Experience of working in a charity, not-for-profit, campaigning, membership, alliance or other values-led organisation. [D]
•Demonstrable commitment to the operations and people role through a relevant qualification, training or other continuing professional development (CPD). [D]
Experience
•Significant experience leading organisational, people or operational improvement and advising senior decision-makers. [E]
•Developing skills and learning plans, and commissioning and/or delivering learning opportunities including training, workshops, facilitation and/or coaching. [E]
•Managing employment contracts to improve employee information and job security, especially where funding is short-term and project-based, with insights into good practice. [D]
•Delivering training and/or guidance to improve people-related functions to be delivered by line managers. [D]
•Working in a unionised organisation. [D]
Skills, abilities and attitudes
•Confidence and experience to take a leadership role on operational and people matters, working with the Chief Executive, Trustees and senior managers. [E]
•Strong problem-solving skills, and negotiation skills and the ability and confidence to provide insightful and constructive proposals and advice. [E]
•Excellent project management skills. [E]
•Aptitude for managing financial information and budgets. [D]
•Ability to communicate clearly and sensitively in writing and verbally, including on complex, confidential or contentious matters. [E]
•Proficiency with computer software and records management. [E]
Knowledge
•Knowledge and experience of end-to-end management of staff team members and their development: recruitment, induction and probation; learning experiences, skills and training; personal and career development; performance management; support for health and wellbeing; and HR processes. [E]
•Sound knowledge of UK HR and employment rules and statutory guidance, and their implementation in good practice. [E]
•Knowledge of IT, online and practical systems for improving processes and efficiency. [D]
Attitudes and personal qualities
•Highly organised and self-motivated, with the ability to work flexibly, independently and meet deadlines; whilst having the judgment to know when and who to consult before proceeding. [E]
•High integrity, with a professional, diplomatic, values-led, solutions-focused and collaborative approach to working with individuals and a wider team. [E]
•Commitment and ability to work at our office in East London regularly. [E]
•Demonstrable commitment to equity, diversity, inclusion and racial justice. [E]
•Commitment to the mission and values of Sustain, and an interest in healthy and sustainable food and farming. [D]
Application closing date: Monday 14 September at 5pm (BST)
First stage interviews will take place (via Zoom) on: Wednesday 23 September 2026
Second stage interviews to take place in-person (London office) on: Wednesday 30 September 2026
Early applications are encouraged.
For any queries, please contact our recruitment team.
The client requests no contact from agencies or media sales.
