Supporter database manager jobs

Build Up aims to build the power of young people to shape where they live and to change who can make decisions about London. We are recruiting a Head of Income Generation to shape and lead an ambitious fundraising vision to grow our impact across London.

The Role

This is an exciting new position in our team, created to help build our case for investment, tell our story and harness the support of new audiences. You will develop and deliver a 3-year fundraising strategy that unlocks new opportunities, diversifies income and builds lasting funder relationships. With consultancy support on communications and evaluation, you’ll have the tools to make a powerful case for our work.

We encourage candidates to discuss the role with our Director before applying - contact details are in the job description.

Who You Are

You’ll have a proven track record in leading fundraising strategy, securing charitable investment and writing successful grants. Alongside trusts and foundations, you’ll bring experience across other income streams (like corporates or major donors). You’ll balance strategy with delivery, thrive under pressure, and be excited by funding young people’s ideas. Our approach is innovative and we are looking for someone that can create clear, inspiring narratives that unlock new opportunities.

About Build Up

Build Up works to build the power of young people to shape where they live, and to change who can make decisions about London. Regeneration leaves young people behind. We support young people to take action by advocating for, designing and building local spaces to meet their needs.

Our approach is unique – and it works. Young people gain skills, leadership and power over decisions that affect them, while local communities benefit from genuinely inclusive spaces designed by and for local residents.

Why Join Us

At Build Up your work has a visible, lasting and personal impact - your ideas will genuinely shape our development. We’re a small, collaborative and passionate team with a flexible approach to work - we welcome proposals for non standard work patterns.

Key Details

This role is available on a 4 OR 5 day a week contract, subject to candidate preference.

Salary: £50,000 - 54,000 (pro rata) + 8% employer pension contribution
Full / part-time: 4 days (30 hrs) or 5 days (37.5 hrs) per week
Holiday: 32 days plus public holidays (pro rata)
Work pattern: Flexible
Location: Hybrid – at least 1 day per week in our Elephant & Castle office
Contract: Permanent

To Apply

For more information and to apply, please see the job description.

Applications close Sunday 20th September 2026. We will be reviewing applications on a rolling basis from Monday 14th September, so we encourage applicants to apply as early as possible.

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Role   Project Co-ordinator – AAFDA All

Organisation: AAFDA – Advocacy After Fatal Domestic Abuse

Project: AAFDA All

Role title: Project Co-ordinator

Salary: £35,000 pro rata to £28,000

Hours: 4 days per week Location: Home-based, with travel across England as required

Reports to: Operations Manager

Contract: Fixed term subject to funding (4-year grant)

AAFDA All is funded by The National Lottery Community Fund

About AAFDA

AAFDA is a national charity providing specialist, trauma-informed advocacy, emotional support and peer support to families bereaved by fatal domestic abuse, including domestic homicide, suicide where domestic abuse was a known factor, and unexplained deaths linked to abuse. We work to raise the status of bereaved families, strengthen professional and systemic responses, and influence policy and practice so that lessons are learned and future deaths are prevented.

About AAFDA All

AAFDA All is a four-year project developed in partnership with Imkaan to create, pilot and evaluate a culturally responsive advocacy and peer support service for bereaved family members from Black and minoritised communities who have lost a loved one to fatal domestic abuse. The project aims to reduce barriers to support, build trust with communities and specialist organisations, strengthen peer connection, and ensure that lived experience shapes service development, practice and wider systems change.

Role Purpose

The Project Co-ordinator will lead the development, co-ordination and day-to-day delivery of AAFDA All, ensuring that the service is trauma-informed, culturally responsive, safe, accessible and shaped by the voices of bereaved family members from Black and minoritised communities. The postholder will work closely with AAFDA colleagues, Imkaan, the Specialist Advocate, volunteers, community partners, statutory agencies and the Service User Advisory Group to develop referral pathways, support co production, co-ordinate peer support activity, monitor outcomes and embed learning across the programme.

In return for joining us, we will offer you:

· 25 days annual leave per annum, plus bank holidays (Pro rata)

· Excellent development and training opportunities

· Pension Scheme

· Healthcare Scheme

· Employee Assist Scheme

Application Instructions 

To apply for this role, please submit a supporting statement along with your CV. by Closing date: 13th September 2026

Interviews will be held on 

21st, 23rd and 25th September 2026 

As part of our commitment to equality, diversity and inclusion, we particularly welcome applications from candidates from Black and minoritised ethnic backgrounds who possess the necessary trauma-informed community insights and reach, understanding and skills to build trust and deliver the project aims safely and effectively.

Applicants will be shortlisted according to how well they meet the criteria in the person specification.

Please highlight and explain how you meet these in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.

Please note that we will not progress applications where the supporting statement does not address the criteria for the role being applied for.

Tearfund is looking for a Data & Resources Officer who is enthusiastic about serving those living in poverty by providing excellent customer service to our supporters.

The team enables the transformative work of Tearfund around the world by serving Tearfund's UK based supporters. As part of our front-line team, you will provide a vital personal link, building strong relationships with those who champion our cause.

Your role will involve:

• Answering supporter queries via phone, email, and letter with professional excellence.
• Processing database additions, deletions, and amendments to maintain and increase data accuracy.
• Managing Toilet Twinning & Tearfund Resources orders, collaborating with an external fulfilment house to ensure timely deliveries.
• Thriving and maintaining high standards of speed and accuracy in a busy environment, recording information on our supporter database.

We are looking for a candidate who is:

• A flexible team player who learns quickly.
• Highly organised and able to juggle competing priorities.
• Committed to Tearfund's Christian beliefs.

Are you ready to help Tearfund maintain our reputation as one of the industry's best organisations for customer service? Then this could be the role for you!

Contract: This is a part-time role (21 hours per week) on a 9-month fixed-term contract. The full time salary is £33,202 per annum and the part time is salary is £19,921 per annum.
 

All applicants must be committed to Tearfund's Christian beliefs.

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

Shaftesbury is a national disability charity that supports more than 4,000 children, young people and adults with a disability every year to live a life that truly adds up for them. That is at the heart of everything they do.

Their vision ‘all together better for disability’, is about working alongside the people they support so they can participate, contribute and be valued for who they are.

Their work is spearheaded by 1,500+ dedicated staff and volunteers who deliver a wide range of disability care, special education and rehabilitation services across England, Wales and Northern Ireland, around the clock. 

To achieve their vision, they are looking for an Individual Giving Manager with a focus on acquisition to work alongside the Head of Individual Giving across regular gifts, appeals, lottery, raffle and other new products.

The Individual Giving Manager drives the recruitment of new supporters and supports the stewardship of warm audience, generating sustainable income for Shaftesbury. The proportion of acquisition focus v retention focus is likely around 70/30. 

This role focuses on maximising long-term value through innovative and impactful multichannel campaigns including reactivating lapsed supporters, optimising supporter conversion and delivering engaging onboarding experiences. The Individual Giving Manager will work on growing regular giving, cash and gaming pipelines and manage exciting projects which could include digital, DRTV, face-to- face, telemarketing, direct mail and radio. The role will provide assistance to the Head of Individual Giving with all retention activity, including cash appeals and newsletters. 

Shaftesbury is happy to consider fundraiser or officer level candidates looking to step up into their first manager level role. At present this role doesn’t line manage, so management experience is not necessary. The successful candidate will be able to demonstrate project or product management skills, an enthusiasm for fundraising, familiarity with supporter journeys, creative thinking and will have experience within a UK based charity in either IG and legacies, community fundraising, corporate or philanthropy.

This role is hybrid, with 4 days per month on average at either the Gateshead office or London office. The one role is being advertised twice to ensure candidates from both geographic locations see the role within their search remit and feel able to apply. 

Application notes 

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To express interest, please contact THINK Recruitment using the information in the Candidate Pack to organise an informal screening call. Please note, we cannot progress candidates through to longlist without speaking with them, so please ensure you leave enough time to organise a screening call before the role closes. Following your call we will share the info needed to submit a full application. 

If you need assistance with downloading the pack, please send an email to THINK and our team will support you.

Deadline for expressions of interest: Midnight Sunday 13th September

Closing date for applications: Midnight Monday 14th September

Join Clergy Support Trust's outstanding External Relations Team as External Engagement Officer (12-month maternity cover) and play a key role in fundraising, events, and digital comms. Use your creativity and organisational skills to support historic events, engage supporters, and make a real impact for clergy families.

About the Role
The External Engagement Officer provides vital administrative and operational support across fundraising, events, and communications. This is ideal for someone in their second role, looking to develop a broad range of skills in a supportive environment. Working in a small and dynamic team, the External Engagement Officer supports and leads on projects, with a focus on communications, fundraising, events, marketing, and press. 

About the candidate:

• Highly organised and technologically adept (especially with CRM systems like Salesforce)
• Motivated, with at least 1 year of experience in communications, fundraising, or event management
• Confident, resilient, and able to coordinate complex event logistics
• Strong written and verbal communication skills
• Team-oriented, adaptable, and committed to the wellbeing of the clergy community

Key Responsibilities

1. Fundraising and Data Support

• Manage contacts and maintain up-to-date CRM records
• Add weekly bank donations to Salesforce and reconcile monthly income
• Lead on thanking supporters (managing emails/cards)
• Assist with legacy giving administration
• Support prospect research for fundraising
• Liaise with Finance Team on income and gift processing

2. Events – Logistics and Administration

• Manage guest lists, RSVPs, and name badges using CRM
• Act as point of contact for event bookings and assist with seating plans
• Provide on-site support at events (registration, hospitality, donor care)
• Post-event coordination including post-event feedback 

3. Communications and Digital Engagement

• Monitor and manage team inboxes
• Assist with social media management including DMs, replying to comments, and content creation
• Oversee logistics of print advertising (bookings, invoicing, transfer of creative files)

4. General / Team Support

• Maintain inventory of fundraising/event materials
• Proactively update Salesforce with missing information
• Provide general admin support and contribute creative ideas

This is a fantastic opportunity for an individual looking for a broad-scope role to development their skills in comms, engagement, events and fundraising in a high-performing team.

Job description

Stella Maris is the official maritime charity of the Catholic Church.  We are looking for a Regional Port Chaplain for the West Coast of Scotland to support seafarers, fishers and their families.

In this unique and rewarding role, you'll be the welcoming face of Stella Maris in your region, visiting ships, listening to crew members, and offering practical, pastoral and spiritual support to anyone in need, regardless of faith or background.

About the role

No two days are the same.  You might spend the morning visiting ships and listening to crew members' stories, help someone contact their family back home, support a seafarer in crisis, or offer a quiet moment of prayer on deck.

You'll also recruit and support a team of volunteers, work closely with other maritime charities and local partners, and build strong relationships with parishes, dioceses, and port authorities.  You'll be part of a nationwide network of Stella Maris chaplains, supported through regular meetings, retreats and professional development opportunities.

Key responsibilities

• Visit ships regularly to meet seafarers and fishers, responding to their pastoral, practical and spiritual needs.
• Provide practical help such as transport, communication access, and emergency or crisis support.
• Offer spiritual care to Catholic seafarers and facilitate the religious needs of those from other faiths.
• Recruit, train and support Stella Maris volunteers.
• Work collaboratively with other maritime charities.
• Maintain strong relationships with local parishes, the Diocese of Argyll & the Isles, stakeholders such as the Harbour Master, shipping agents and welfare committees.
• Support local fundraising and awareness initiatives alongside the charity's national team.

About you

You'll be someone who takes joy in helping others.  You don't need maritime experiences, what matters most is your empathy and ability to offer pastoral support in practical ways.

You may come from a background in chaplaincy, parish ministry, community work or social care.  You'll share our commitment to upholding the dignity of every seafarer and fisher.

Fulfilment Manager
£42,750 - £46,500 per year
Fixed term until end of February 2027, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office

What the job involves
We're looking for a Fulfilment Manager to join us on a fixed-term contract until the end of February 2027. This is an exciting opportunity to play a key role in how we support our fundraisers, supporters and people affected by prostate cancer, ensuring the smooth delivery of fulfilment services across the charity. You'll manage our relationship with an external fulfilment partner, making sure services are delivered efficiently, cost-effectively and in line with agreed standards.

You'll join us at a pivotal time as we begin working with a new supplier. Working closely with colleagues across fundraising, supporter care, health information, digital and customer operations, you'll lead on supplier performance, service improvements and process optimisation. Using data and insight, you'll identify opportunities to enhance the supporter experience, protect income and help ensure our fulfilment service continues to meet the changing needs of the charity.

Alongside leading our fulfilment service, you'll manage and develop our ecommerce function. From stock forecasting and product development to supplier management and shop performance, you'll ensure our online shop delivers a great customer experience, supports fundraising objectives and continues to grow its reach and impact.

You'll also provide line management support to the E-Commerce Executive, providing guidance, feedback and development opportunities to help them thrive.

What we want from you
We’re looking for someone who enjoys improving processes and building strong relationships.  You’ll thrive in this role if you’re naturally organised, able to balance attention to detail with multiple moving parts and motivated by delivering an excellent supporter experience.

You’ll be solutions-focused and confident managing priorities, working with data to inform decisions and collaborating across teams to make things happen. You’ll build strong relationships with both suppliers and internal teams and feel confident holding partners to account when needed. You’ll be process-driven, always looking for simpler, smarter ways of working, and comfortable managing complex operational activity while keeping everything running smoothly. Strong attention to detail is essential, particularly when working at pace or with large volumes of data and multiple suppliers.

You’ll bring experience of forecasting, stock management and using insight to guide decisions, along with the ability to support, coach or motivate others, whether formally or informally. Ideally, you’ll also have line management experience.

If this sounds like you, we’d love to hear from you and see how you could help us make a real difference for our supporters!

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.

How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting our website via the link.

The closing date is Sunday 6th September 2026.  Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 14th September 2026.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

The generosity of individual supporters, churches and community groups enables Boaz Trust to provide accommodation and support for people seeking sanctuary, and to challenge and change the unjust systems that cause destitution, both locally and nationally. We are looking for a Fundraising Officer who will help us give supporters an excellent experience, maintain accurate fundraising records and develop opportunities for people and communities to get involved in our work. This is an exciting role which will give the right person the opportunity to work across a variety of fundraising activities and disciplines. 

The relationships built and fundraising activity enabled through this role will support Boaz’s work with people who are facing or experiencing homelessness because of their insecure, changing or uncertain immigration status. Our work includes providing safe accommodation and person-centred support, while working towards our mission of ending destitution among people seeking sanctuary.

Day to day, you will provide excellent care for supporters as you process and acknowledge donations, respond to supporter enquiries and ensure that our fundraising database is functioning well and information is recorded accurately in it. You will build positive relationships with supporters, churches and community groups, arrange and deliver speaking engagements, promote sponsored events and help people find meaningful ways to raise funds for Boaz. You will work also closely with colleagues to deliver fundraising projects across the breadth of Boaz’s fundraising activity as and when these arise. 

We are looking for someone who is warm, organised and attentive to detail, and who enjoys building relationships with a wide range of people. You will be confident communicating by email, telephone and in person, comfortable working with databases and financial information, and able to manage a varied workload. Most importantly, you will be thoughtful and collaborative, and aligned with Boaz’s values and our commitment to the dignity and rights of people seeking sanctuary.

Relationship Executive – Supporter Engagement & Legacy Giving

We are seeking a confident relationship builder who loves talking to people and wants to use their communication skills to make a genuine difference.

Position: Relationship Executive – Supporter Engagement & Legacy Giving
Salary: £30,000pa
Location: Milton Keynes / Hybrid
Hours: 36.5 hours per week, including one evening per week up to 8pm and, after an initial period, one Saturday per month
Contract: Permanent
Closing date: CVs reviewed on a rolling basis

About the role

This is a people-focused role for someone who enjoys picking up the phone, starting conversations and building genuine relationships.

You don't need previous legacy fundraising experience. You could come from customer service, account management, telesales, supporter care, fundraising or another relationship-focused role. What's important is that you're confident speaking with people, motivated by achieving results and excited by the opportunity to work for a charity.

You'll build relationships with existing supporters, helping them understand the difference they can make through their ongoing support and the possibility of leaving a gift in their Will. You'll manage your own portfolio of supporters, developing relationships from initial conversations through to longer-term engagement.

Key responsibilities include:

• Making proactive outbound calls to existing supporters and having warm, engaging conversations.
• Building trusted relationships and understanding what motivates individual supporters.
• Talking sensitively and confidently about legacy giving and the impact of leaving a gift in a Will.
• Following up supporter campaigns, mailings and events by telephone.
• Sharing inspiring stories about the difference supporters can make.
• Providing excellent supporter care through telephone calls, emails, letters, cards and other personalised communications.
• Working towards agreed targets for calls, engagement and fundraising outcomes.
• Maintaining accurate CRM records and managing your own workload and supporter portfolio.
• Occasionally supporting events around the UK and meeting supporters face-to-face.

About you

Above all, you'll be someone who really enjoys talking to people.

You'll be a natural relationship builder with excellent listening and questioning skills and the confidence to guide a conversation towards an outcome. You'll be comfortable making outbound calls and working towards targets, while ensuring every conversation remains personal, respectful and supporter-focused.

You'll also be organised, comfortable using a CRM or database and able to manage your workload with minimal supervision.

Experience could come from customer service, account management, telesales, fundraising, supporter engagement or relationship management – previous charity or legacy experience isn't essential.

About the organisation

You'll be joining an established international charity working to improve the lives of vulnerable children, families and communities around the world.

This is an opportunity to take the relationship-building skills you've developed elsewhere and use them for something with real purpose – helping supporters understand the lasting difference their generosity can make.

Other roles you may have experience of could include: Customer Relationship Executive, Customer Service Advisor, Account Manager, Relationship Manager, Telesales Executive, Supporter Care Officer, Supporter Engagement Officer, Telephone Fundraiser, Fundraising Officer, Membership Officer, Donor Care Officer or Legacy Fundraiser.

Bible Society believes the Bible is God’s gift for God’s world. We share it because we believe it changes lives for good. We want Christians to be confident in the Bible’s truthfulness and reliability, and we want to change how people talk about it in wider society and invite them to see it as a source of wisdom and joy.

We are seeking a passionate, strategic and relational individual to join our team as we expand our work with generous supporters. In this role, you will lead our engagement with mid-level donors – strengthening retention, increasing income and re-engaging supporters through tailored communications, bespoke resources and opportunities for uplift. You will play a vital role in optimising funding from both established and new supporters, ensuring alignment with Bible Society’s mission priorities.

Alongside this, you will build and nurture key relationships through the management of a portfolio of current and prospective major donors, delivering significant levels of income against agreed targets. You will help donors fulfil their philanthropic ministry by connecting their generosity with the mission of Bible Society.

An enhanced DBS check will be required for this role. 

If this sounds like you and you have the legal right to work and remain in the UK, we’d love to hear from you. Please provide your CV and a 250-word statement that sets out why you’re the best person for this position.

For the purposes of your cover letter, we ask that you do not use AI-generated content. We would like to hear your own thoughts, experiences, and motivations in your own words. 

Bible Society is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community.

Closing date: Sunday 6 September 2026

Interview date: First round interview date: Monday 14 September 2026 (online)

Second-round interview date: Monday 21 September 2026 (Swindon)

Are you passionate about creating positive opportunities for children and young people? Do you enjoy organising activities, building partnerships and helping families access the support they need?

Refugee Action Kingston (RAK) is seeking a dedicated and highly organised Youth Activities and Enrichment Coordinator to join our award-winning Bright Futures Children and Young People's Programme.

In this rewarding role, you will plan and coordinate engaging and inclusive educational, recreational and enrichment activities that help refugee and asylum-seeking children and young people build confidence, develop skills, improve wellbeing and feel connected to their local community.

Location: We have offices in Kingston Upon Thames, greater London.

Hours: 14 hours per week – 2 days a week* (including paid half-hour lunch break).

Salary:  £12,740 (FTE £31,850) for 2 years.

Leave: 26 days per annum Pro Rata plus bank holidays.

Starting Date October 2026.

Responsible to Head of Services/Family Support and Supplementary School Manager.

*The peak activity periods for this role happen during school half-terms, which means extra hours will be required during these times. In return, we offer full flexibility with Time Off in Lieu (TOIL), allowing you to reclaim your time outside of busy half-term periods. Afterschool club is currently on Wednesdays and you will be expected to attend in person until 6pm. 

Purpose of the Role

The Youth Activities and Enrichment Coordinator will play a key role in planning, coordinating, delivering and monitoring educational, recreational and enrichment activities as part of our award-winning Bright Futures Children’s and Young People’s Programme. Working closely with the Head of Services/Family Support and Supplementary School Manager, Primary Teacher, external partners and volunteers, the post holder will ensure the provision of engaging, inclusive and memorable opportunities. In addition, they will support the delivery of RAK Bright Futures After School Club and Supplementary School and contribute to education-related casework for children and young people and monitoring and evaluation of all above activity.

All staff are expected to adhere to the Equal Opportunities Policy of RAK at all times.

Refugee Action Kingston (RAK) is a well-established charity dedicated to supporting refugees and people seeking asylum from anywhere in the world who find themselves in the Royal Borough of Kingston and neighbouring boroughs. Since its foundation in 1991, RAK has been the main provider of direct services to refugees and people seeking asylum as well as promoting refugee rights.

RAK aims to support refugees through the process from their initial reception in the borough through to final integration into the local community in order to enable them to live a fulfilling life and become accepted and active participants in our local communities.  We achieve this by accomplishing a variety of outcomes for refugee and asylum-seeking families through delivering a holistic service including advice, information, counselling, education, training, and assistance to access mainstream services and employment opportunities to help them rebuild their lives.

What we can offer you

· Work in a highly respected organisation punching above its weight – providing quality support to around 1300 individuals and families a year.

· A friendly and supportive environment, with an experienced team of professional teachers, counsellors, solicitors and advisers working to quality standards.

· Flexible working.

· A committed community in South West London that supports RAK through volunteering, sharing information about our work, and donations.

· Generous annual leave.

· Paid 30 minute lunch break if working 6 or more hours per day.

Our values 

• Empathy: we put ourselves in the shoes of those we work with. 

• Enterprise: we are innovative and resourceful in our approach to supporting refugees and people seeking asylum. 

• Empowerment: we strive to empower our clients, helping them achieve their aspirations. 

Key Responsibilities

• Research, plan and coordinate holiday activities, trips and workshops that promote learning, wellbeing, community engagement and social inclusion.
• Develop and maintain relationships with activity providers, venues, schools, community organisations, cultural institutions and other partners to secure and coordinate activities, trips and enrichment opportunities.
• Manage invitations and registrations. Communicate with families regarding activities, permissions, travel arrangements and other relevant information.
• Organise the provision of lunches and refreshments through partnerships with local organisations and suppliers. Ensuring compliance with relevant food hygiene standards.
• Track project expenditure, process invoices, reconcile activity-related expenses, and maintain accurate budget records.
• Maintain records of attendance and activities. Administer questionnaires to monitor outcomes and obtain feedback to support evaluation and project reporting requirements.
• Take photos and prepare short commentary for social media whilst prioritising online safety of children and young people and ensuring all necessary permissions are in place.
• Deal sensitively with children, young people and families, identifying needs and making referrals to appropriate RAK services, external organisations and community opportunities. 
• Keep up to date with local community activities and services and ensure youth activities notice boards are regularly updated.
• Promote the welfare and safety of children and young people at all times.
• Adhere to RAK’s safeguarding policies and procedures.
• Conduct appropriate risk assessments and ensure health and safety requirements are met for activities and trips.
• Ensure compliance with data protection and confidentiality requirements.

Support Duties

• Support the delivery of RAK’s After School Club and Supplementary School programmes.
• Provide support to the Head of Services/ Family Support and Supplementary School Manager and Primary Teacher with education-related enquiries and casework.
• Support and work alongside volunteers involved in the delivery of Bright Futures.
• Ensure client details and case records are accurate, confidential and recorded on the RAK database and other relevant platforms.

Other duties and shared responsibilities

• Attend team meetings, training and other activities required to support the successful delivery of the programme.
• Represent RAK professionally with partners, stakeholders and the wider community.
• Undertake any other duties reasonably required by the Head of Services/Family Support and Supplementary School Manager that are consistent with the nature of the role.
• Undertake other duties such as implementing cleanliness procedures, and assisting in fire practices.
• Implement Refugee Action Kingston’s Equal Opportunities, Confidentiality, Health and Safety and other policies in all areas of work.

Please note the duties outlined in this Job Description may be reviewed and amended from time to time.

Person specification

•  Experience of organising activity and enrichment programmes and events for children and young people.
•  Experience of working with children and young people at risk of violence or exploitation.
•  Experience of managing administrative processes and maintaining accurate records.
•  Experience of monitoring budgets and handling financial administration.
•  Experience of working with volunteers.
•  Digital proficiency – experience of working with database systems, Microsoft 365, Canva.
•  Understanding of equality, diversity and inclusion.
•  Strong communication and interpersonal skills.
•  Ability to work effectively both independently and as part of a team.
• Ability to build positive relationships with children, young people, families and partner organisations.
• Ability and willingness to work flexibly.
• Available to work during school half term holidays.
• A commitment to the aims and objectives of Refugee Action Kingston and an understanding of the challenges faced by people seeking asylum and refugees in the UK.

Desirable criteria

• Spoken competency in one or more key client language groups.
• Lived or learned experience of the challenges faced by children and young people affected by displacement, disruption to education, youth violence or exploitation.

Our workplace

We want RAK to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thought. Our values are clearly set out in our strategy RAK Strategy 2023-28 which is available on our website.

RAK is an equal opportunities employer. We are committed to recruiting staff, trustees and volunteers who reflect the communities we serve and the wider community of London where we live and work. We particularly welcome applications from people: from Black, Asian and other minority-ethnic communities; refugee and migrant backgrounds; LGBTQ+ communities; with disabilities; and neurodiverse communities.

Asking for adjustments - RAK is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making changes for neurodiverse people, people with disabilities or long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.

RAK is obliged to comply with the Asylum and Immigration Act (1996), and this requires certain documents to be presented by candidates before an offer of employment can be made. If you are invited to interview, we will ask you to bring these documents with you. For jobs which involve, for example, working with, or having access to children and/or vulnerable adults and their records, we will require an Enhanced Disclosure from the Disclosure and Barring Service (DBS) and need to have information from you regarding any previous, existing, or pending convictions or cautions. This will form part of the recruitment process if you are successful after interview.

Interviews will take place w/c 21 September 2026.

Job Title: Support worker

Location: London Borough of Tower Hamlets

Salary: £30,784.00 per annum 

Hours: Hours: 40 hours per week, including weekends

Contract: Permanent

PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.

We have an exciting opportunity for Support Workers within two of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.

PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.

We are looking for:

Competencies

Please refer to job description. 

What we offer

We offer our staff a generous benefits package, which includes:

• Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
• Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
• Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
• Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
• Season Ticket Loans – We offer interest-free season ticket loans after successful probation
• Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

How to apply

Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

We’re seeking a dynamic individual to support Medair UK’s engagement with Trusts and Foundations in the United Kingdom. As an integral part of the team you will help enable support for Medair's life-saving work responding to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope.

As a good communicator with excellent written skills and strong attention to detail, you will have the ability to produce compelling funding applications and donor reports. You will be proactive, highly organised and able to manage multiple projects and deadlines simultaneously. A confident relationship builder, you will enjoy supporting trusts and foundations to engage with Medair's humanitarian work. Whether through direct fundraising experience or transferable skills, you will understand how to communicate effectively with donors and support the development of long-term funding relationships. Comfortable using CRM systems and databases, you will combine creativity, strong administration skills and an understanding of what motivates charitable giving to help grow support for Medair's work. 

Key Activity Areas  

Lead Generation - Trusts and Foundations  

• Support the identification and research of new Trusts and Foundations aligned with Medair's funding priorities, maintaining a pipeline of prospective funders. 

• Manage a portfolio of small and medium-sized Trusts and Foundations, progressing relationships through the donor journey and supporting their ongoing engagement with Medair. 

• Conduct prospect research and prepare donor profiles, briefing notes and background information to support fundraising approaches and applications. 

• Work closely with the Head of Trusts and Foundations to identify opportunities to develop new funding relationships and increase support from existing partners. 

Communications - Trusts and Foundations 

• Prepare high-quality funding applications, letters of enquiry, cases for support and reports for Trusts and Foundations. 

• Support the delivery of stewardship plans for Trust and Foundation partners, helping to ensure funders remain engaged with Medair's work. 

• Build positive relationships with trust representatives through written communications, meetings, events and other engagement opportunities. 

• Ensure all grants are acknowledged appropriately and that donor communications are delivered in a timely manner. 

Planning, Monitoring and Pipeline Management 

• Maintain accurate records of Trust and Foundation activity, applications, grants and contacts within Salesforce. 

• Monitor application and reporting deadlines, ensuring all submissions are completed accurately and on time. 

• Ensure grants are correctly allocated to Medair programmes and that funding information is recorded and tracked throughout the grant lifecycle. 

• Support the monitoring of fundraising performance, pipeline progress and funding opportunities. 

Social Media Support (15%) 

• Working with the Marketing & Communications Manager to plan, create and schedule social media content across Medair UK's channels. 

• Draft engaging social media copy and identify stories, programme updates and supporter content that help communicate Medair's impact to external audiences. 

• Ensure all social media content is consistent with Medair's brand, values and communications guidelines. 

Tasks common to all staff  

• Act as an ambassador for Medair UK at all times when liaising externally and internally. 

• Ensure consistent implementation of Medair brand across all relevant activities. Record information as necessary and comply at all times with requirements for handling personal / sensitive data. 

• Contribute to the annual planning and budgeting cycle, providing appropriate input from your area of responsibility. Adhere to the Medair values and mission at all times. 

Join BrainWaves at an exciting stage of growth and help build the sustainable income behind our ambitious plans to improve young people’s mental health.

This is a rare opportunity for a proactive fundraiser to take real ownership of a growing fundraising programme, working with experienced specialists while broadening your expertise across trusts, major donors, corporate partnerships and individual giving.

About BrainWaves Research

BrainWaves Research is a charity working to improve young people’s mental health and wellbeing through research, education and collaboration.

We bring together scientists, educators, schools and young people to build a stronger understanding of adolescent mental health and translate evidence into practical support. Our work combines a major longitudinal research study with evidence-based educational resources for schools.

BrainWaves is a long-term collaboration involving the University of Oxford, Swansea University and The Day News & Media. We are entering an exciting stage of growth and are looking for a proactive and versatile Fundraising Manager to help secure the sustainable income needed to achieve our ambitions.

The opportunity

You will lead the day-to-day delivery of fundraising across trusts and foundations, major donors, corporate partnerships and individual giving, developing new opportunities as well as managing and growing existing relationships.

The role may particularly suit someone with strong experience in one area – most likely trusts and foundations or high-value giving – who is ready to broaden their expertise across a mixed portfolio.

You will work particularly closely with our fractional Fundraising Director, who will provide strategic direction and support, as well as experienced specialists in major gifts and events, senior volunteers and colleagues across BrainWaves.

This is a hands-on role with significant autonomy. We are looking for someone proactive, ambitious and organised who enjoys turning strategy into action, building relationships, improving systems and hitting targets. Above all, you will be passionate about our mission to improve young people’s mental health.

Key responsibilities

Fundraising and income growth

• Work with the Fundraising Director and COO to deliver BrainWaves’ fundraising strategy and annual income plan.

• Manage and grow a pipeline across trusts and foundations, major donors, corporates and individual giving.

• Research and develop new prospects, partnerships and sustainable income opportunities.

• Prepare compelling cases for support, grant applications, proposals, presentations and donor communications.

• Take ownership of agreed income targets, deadlines and activity plans, monitoring performance and forecasting income.

• Manage funder and supporter relationships from initial approach through to reporting and stewardship.

Major donors, corporates and supporters

• Work with the Fundraising Director, trustees, senior volunteers and specialist advisers to identify, cultivate and steward high-value prospects.

• Build relationships with companies whose values and interests align with BrainWaves and develop appropriate partnership opportunities.

• Help develop our individual-giving programme, including appeals, regular giving and supporter journeys.

• Manage and improve our use of JustGiving and other digital fundraising platforms.

• Support donor and cultivation events, including prospect identification, communications and follow-up.

CRM, data and fundraising operations

• Take day-to-day ownership of BrainWaves’ CRM, ensuring supporter, prospect, donation and relationship records are accurate and up to date.

• Improve how the CRM is used for pipeline management, reporting, segmentation, stewardship and task management.

• Establish clear and consistent processes for recording and using fundraising information.

• Produce regular pipeline, income and forecasting reports and use data to identify opportunities, gaps and risks.

• Ensure information from JustGiving and other platforms is captured and followed up appropriately.

• Maintain high standards of data protection, fundraising compliance and data quality.

Collaborative working

• Work closely with the Fundraising Director and experienced freelance specialists in fundraising strategy, major gifts and events.

• Collaborate with colleagues across communications, research and operations to develop strong fundraising propositions and materials.

• Support trustees and senior volunteers in their fundraising activity.

• Attend occasional meetings and events, primarily in Oxford and London.

About you

You will be a confident and proactive fundraiser with strong experience in at least one income stream and an appetite to broaden your expertise.

You will be a persuasive communicator and excellent relationship builder, comfortable managing multiple prospects, deadlines and priorities. You will enjoy working in a small, evolving organisation where initiative is valued and will be effective working independently from home while staying closely connected to the wider team.

Most importantly, you will be motivated by ambitious targets and genuinely excited by BrainWaves’ mission.

Essential experience and skills

• Experience of securing income within a charity, university, research institution or other purpose-led organisation.

• Strong experience in at least one fundraising stream, such as trusts and foundations, major donors, corporates or individual giving.

• Evidence of meeting fundraising targets or contributing significantly to income growth.

• Experience of managing prospects from research and qualification through to solicitation and stewardship.

• Excellent written skills, including producing persuasive applications, proposals and donor communications.

• Strong relationship-building and stakeholder-management skills.

• Ability to understand complex information and turn it into a clear and compelling case for support.

• Experience of using a fundraising CRM to manage pipelines, records and reporting.

• Excellent organisation, with the ability to manage multiple priorities and deadlines.

• A proactive, resourceful and collaborative approach.

• A genuine commitment to BrainWaves’ purpose.

Desirable experience

• Experience across more than one fundraising income stream.

• Trusts and foundations and/or major donor fundraising experience.

• Experience of corporate partnerships.

• Experience of using and improving a CRM, particularly Beacon or a similar system.

• Experience of JustGiving or similar digital fundraising platforms.

• Experience of fundraising for mental health, young people, education, science, health or research.

• Knowledge of fundraising regulation and data protection.

• Experience of donor cultivation or fundraising events.

What we offer

• The opportunity to shape and grow fundraising within an ambitious charity.

• Close working with an experienced Fundraising Director and senior fundraising specialists.

• Significant autonomy and the opportunity to broaden your fundraising experience.

• Meaningful work supporting research and education focused on adolescent mental health.

• A flexible, predominantly home-based role.

• 25 days’ annual leave pro rata.

• Auto-enrolment into our pension scheme after successful completion of a three-month probation period.

• Reasonable travel expenses for required meetings and events.