Supporter care officer jobs
Imagine working alongside young people who've challenged Meta's hate speech policies, won national awards, and brought a sofa on wheels to a protest. Coventry Youth Activists (CYA) is the UK's only youth-led campaign group run by and for disabled young people—70% of members have learning disabilities—and they need a Community Organiser to help them take on one of their biggest fights yet: defending SEND rights.
This isn't traditional charity work. CYA doesn't lobby for disabled young people—they campaign as them. From Mad Hatter's Tea Parties outside Facebook HQ to high-level negotiations with decision-makers, their approach is bold, creative, and effective. As one member puts it: "Leadership doesn't have to look a certain way... That's what we do at CYA."
What you'll be doing
You'll support CYA members to challenge urgent threats to their rights—particularly government reforms affecting SEND (Special Educational Need and Disability) rights. This means:
- Developing campaign strategies and power mapping decision-makers with young activists
- Facilitating actions, media engagement, and high-level negotiations
- Coaching young leaders and building their confidence to take the lead
- Creating alliances and expanding CYA's reach and influence
- Ensuring everything is accessible, inclusive, and driven by lived experience
You won't be doing this alone. You'll be part of Grapevine, an award-winning charity with years of community organising expertise, working within a supportive team that believes in joyful organising.
Who we're looking for
We want someone with proven campaigning experience and strong facilitation skills—but just as importantly, someone with creativity, a passion for justice, and the ability to work inclusively with young people with learning disabilities.
Essential skills and experience:
- At least one year's community organising or campaigning experience with clear evidence of wins
- Ability to work collaboratively and inclusively, especially with people who have learning disabilities
- Strong facilitation and communication skills
- Experience building alliances and developing others
- Creative problem-solving and a genuine passion for justice
Benefits include:
- Flexible working arrangements
- 25 days annual leave plus bank holidays (pro rata)
- 8% non-contributory pension (Grapevine pays the full amount)
- Employee Assistance Programme
- A culture of learning, reflection, and genuine support
Grapevine is a place where you'll have freedom with support, real opportunities to grow, and work that creates lasting impact. Our team describe it as a "powerhouse" that feels like a second home.
About Grapevine
We're an award-winning charity helping communities across Coventry and Warwickshire take collective action. We're nationally recognised for our community organising approach and we're accredited trainers for the National Community Organisers programme. We believe those who face challenges are best positioned to lead solutions—and we provide the support to make that happen.
"Grapevine is a fantastic organisation—bold, innovative and caring. It manages to balance positive outcomes for individuals and communities with system change—a very rare thing." — Tim, Community Leader
Equality and Inclusion
Fairness and inclusion are part of who we are—going back to our origins as a disability charity. We actively seek people from all backgrounds and AIM TO remove barriers to equal opportunity. We welcome applications from everyone.
Strengthening people, sparking community and shifting power in Coventry and beyond



The client requests no contact from agencies or media sales.
Join Médecins Sans Frontières / Doctors Without Borders (MSF) as our Senior Trusts and Foundations Officer, and play a vital role in our fundraising team. This position manages a portfolio of high-value Trust and Foundation (T&Fs) donors with complex and varying requirements. They will work closely with the Trusts and Foundations Lead to drive transformational new business, directly generating essential revenue for MSF’s medical humanitarian operations worldwide. We are looking for exceptional candidates with specialised experience working with T&Fs and high-value donors, and a record of building strong, long-term relationships. The ideal candidate will be a highly organised and results-driven professional, with the ability to work both autonomously, and as part of a fantastic and supportive team.
Hours: 37.5 hours per week, Mon Fri
Duration: Permanent
Location: London - hybrid, 2 days per week in London office (Including Wednesdays)
Salary:£46,784.49 - £57,181.04 per annum
Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.
Job Purpose:
The Senior Trusts and Foundations Officer is an integral part of the Philanthropy team, responsible for supporting with the implementation of the Trusts and Foundations Strategy.
They are responsible for managing a portfolio of key T&F relationships, typically giving at the £50,000 - £250,000 level. In addition, they will drive new business from prospective T&Fs capable of giving between £100,000 - £250,000 and will work closely with the Trusts and Foundations Lead on new business activity above this level
Please download the full job and person specification below for further details.
Knowledge, Skills & Experience:
- Experience of T&F fundraising including, report writing, application and proposal writing, and knowledge of restricted funding models.
- Experience managing a portfolio of high value major donors with a range of requirements.
- Proven track record of developing new business relationships and delivering income from prospective major donors.
- Proven experience of planning and delivering strategic activities.
- Excellent and engaging written communication skills and ability to adapt style to suit a wide range of supporters.
- Confident interpersonal and verbal communication skills, including diplomacy and negotiating and influencing skills.
- Experience of presenting to senior decision makers.
- Proven ability to negotiate, influence and communicate with people at all levels and from a wide range of backgrounds.
- Accuracy and excellent attention to detail.
- Proven organisational skills with experience of managing multiple tasks and deadlines with the ability to prioritise effectively.
- Experience of working in an office environment, maintaining effective administrative systems and procedures.
- Flexible, can-do attitude and good team player – this role involves working very closely and collaboratively with colleagues in the UK and internationally.
- Ability to work independently to general guidelines, with capability to use initiative and seize opportunities.
- Fluency in written and spoken English.
- Interest in international, humanitarian work.
- Commitment to the aims and values of MSF.
- Willingness to travel within the UK and internationally.
- Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
HOW TO APPLY
Please apply on our website by submitting a copy of your CV together with a letter of motivation by the closing date.
Please apply as soon as possible as MSF reserves the right to close the vacancy early, or on the appointment of a candidate.
Incomplete applications will not be considered.
Recruitment timetable:
- Closing Date for applications: Sunday 8 February 2026, 11.59pm (GMT)
- First round interviews: Wednesday 18 February 2026 - Thursday 19 February 2026
- Second round interviews: Monday 23 February 2026 - Wednesday 25 February 2026
- Projected Start Date: Dependent on applicant availability
MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.
Safeguarding
MSF UK/IE is dedicated to safeguarding everyone who comes into contact with the organisation, for whatever reason and however brief. All posts are subject to safer recruitment process which include robust reference requests, scrutiny of employment history and where applicable criminal record and barring checks.
Our safeguarding commitment is underpinned by policies and procedures which encourage and promote safe working practice across the organisation. On joining MSF UK/IE you will be required to attend safeguarding training to ensure responsibility for and maintaining safe working practice and to safeguard our teams, beneficiaries, and communities.
The client requests no contact from agencies or media sales.
Our Charity client is made up of an astounding group of professionals who believe that people's sight matters. They have ambitious growth plans to increase the investment they are able to make in life-changing eye health by supporting the work of Moorfields Eye Hospital and its academic partner UCL, and by funding innovative research, equipment, patient care and training through the delivery of innovative fundraising programmes. The team is looking to appoint a Philanthropy officer, and Prospectus is leading the search.
Philanthropy officer
Full time, 37.5 hours per week
Permanent
Hybrid/London EC1
£37,596 to £43,863 per annum
The Philanthropy officer will manage a mixed portfolio of individual, trust and foundation and corporate prospects capable of making significant gifts at the five-figure level to secure philanthropic support towards priority projects (the existing portfolio is largely trust-focused, however the role will support the growth of corporate and individual prospects giving at this level). This role will support the team in achieving its exciting growth ambitions and in supporting the charity's wider plans to embed a culture of philanthropy across the partnership.
The successful candidate will bring experience of fundraising and securing major gifts at five-figure levels (from individuals, corporates and/or trusts and foundations). As such, you will need to have experience working within a charity or membership organisation. As the new Philanthropy officer, you will be self-motivated, pro-active and solutions focused, and have an ability to work on your own initiative, as well as being part of the charity's busy, friendly team.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply (your statement will need to answer three specific questions). We are looking forward to connecting with you soon.
Do you love telling compelling stories? Interested in a role supporting a diverse & interesting organisation? We want to hear from you!
We are looking for a skilled and motivated Trust Fundraiser to join our Communication and Fundraising Team. In this new role, you’ll help secure funding that enables us to support our Diocesan Fundraising Operations for current and future endeavours! You’ll be responsible for researching, writing and submitting high-quality grant applications, as well as nurturing relationships with existing and new grant funders. Your work will directly support the sustainability and growth of our diocese for the next generation.
From creating persuasive funding proposals to managing reporting and impact updates, you’ll play a key role in ensuring our funders see the difference their support makes across the Diocese of Salford. Working closely with colleagues within the team and across the diocese, you’ll coordinate information, track deadlines, and ensure funding is managed in line with funder requirements and best practice.
With your attention to detail and strong organisational skills, you’ll help us grow income and strengthen partnerships.
About the Role
Appointment Type: Full-time, Permanent
Working Hours: 35 hours per week, Monday - Friday. Applicants seeking compressed or reduced hours or flexibile working arrangements will be considered.
Location: Diocese of Salford Cathedral Centre - 3 Ford Street, Salford M3 6DP
We’re happy to discuss flexible and hybrid working arrangements and are keen to support a healthy work–life balance.
Salary & Benefits: £ 32,117 - £36,885, 25 holidays, plus statutory bank holidays and 5 Diocesan closure days.
Main Responsibilities
- Work collaboratively with the Senior Fundraiser to secure major gifts for capital and revenue projects, (predominantly trusts, grants and foundations but this could also include major donor and corporate gifts.)
- Create a trust and foundation funding plan for each fundraising target.
- Prepare and submit compelling and persuasive grant applications for each plan.
- Manage and fulfil grant reports and feedback for each live grant.
- Build a pipeline of potential funding opportunities from trusts and foundations.
- Ensure a database of funders and grant applications is created and maintained.
- Research and analysis to identify funding opportunities with trusts and foundation to develop future plans.
- Work collaboratively with the Senior Fundraiser and the Individual Gifts Officer to set up a new CMS and explore and develop other fundraising income streams.
- Create support documents for parishes to enable them to proactively apply for small grants including National Lottery’s ‘Awards for All’ scheme.
- Research and keep abreast of industry activity and trends.
- Undertake any other reasonable tasks as required.
Safeguarding: The Diocese of Salford is committed to safeguarding and promoting the welfare of children and young people. The post-holder will be expected to contribute to a positive culture of safeguarding within the organisation. All employees of the Diocese are expected to work to promote the safeguarding of vulnerable groups.
They must familiarise themselves with and adhere to the procedures on how to deal with allegations or concerns of abuse and the Church’s Safeguarding Policies and Procedures which can be found at our Diocesan website for future details.
Salford Roman Catholic Diocesan Trustees Registered Charity - Registered Charity No. 250037
Closing date for applications: 5pm on Monday the 16th February 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OVERVIEW OF ROLE
Beacon is seeking a creative, organised, and digitally savvy Digital Content Officer, whose role will focus on two main areas: delivering day-to-day communications and supporting digital projects.
At the heart of this role is driving engagement with Beacon’s events and projects, strengthening our community connections, and communicating our impact clearly and effectively. You will coordinate content across multiple channels - including social media, email, newsletters, and the Beacon website - and monitor the effectiveness of these communications. This includes writing copy, creating graphics and video content, scheduling and publishing materials, and engaging with the rare disease community on behalf of Beacon. You will also drive promotional and outreach activity, helping connect with patient groups, partners, and wider networks to amplify Beacon’s work.
You will support The Resources Hub (our e-learning platform) by assisting with uploading, formatting, publishing, and updating content. As you grow in the role and depending on your skills and capacity, there may be opportunities to contribute to content development, coordinate volunteers and external partners, or assist with other digital projects, such as podcast production, video series, or multimedia content.
While the focus and direction of your work will stem from ongoing events, projects, and organisational priorities, you will have the opportunity to take ownership of your work and play a key role in driving communications forward. You will collaborate closely with the Digital Resources Manager, COO, and wider Beacon team to gather information, shape messaging, and ensure content is accurate, timely, and aligned with organisational goals.
Working at Beacon
Beacon is a small, close-knit team of 10 people. We are friendly, supportive, and highly collaborative, and we value working closely together. At the same time, in a small organisation, everyone is expected to take responsibility for their work, demonstrate initiative, and confidently manage their day-to-day tasks.
This role is ideal for someone who enjoys working independently, is proactive in keeping work moving, and takes pride in following tasks through to completion, whilst collaborating effectively with colleagues and knowing when to seek input or support.
Training and support will be provided across all of Beacon’s platforms and software, making this an excellent opportunity for someone seeking a junior or early-stage role in digital content in the charity sector.
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MAIN DUTIES AND RESPONSIBILITIES
- Gather information, insights, and key messages from colleagues across the organisation to guide content priorities for communications.
- Draft and schedule social media posts across Beacon’s channels (Instagram, LinkedIn, Facebook) using Hootsuite, ensuring a consistent flow of content.
- Engage with the rare disease community on social media, responding to comments, shares, and messages in Beacon’s voice, and actively interacting with posts from patient groups, partners, and other relevant organisations.
- Facilitate the bi-weekly newsletters on Mailchimp and LinkedIn, including drafting copy, formatting content, and scheduling.
- Liaise with colleagues across the organisation and, where necessary, coordinate input from team members to ensure communications tasks are delivered effectively.
- Support website updates in WordPress and Divi, including uploading news posts, blogs, homepage banners, and other routine page updates, as well as drafting copy as needed.
- Assist with maintaining The Resources Hub by uploading, formatting, publishing, and updating content.
- Create graphics and simple videos using Photoshop/Premier Elements and Canva, using templates initially and gradually developing skills to produce original content, ensuring all visual material aligns with Beacon’s branding guidelines.
- Support promotional and outreach activities, connecting with patient groups, partners, and wider networks to amplify Beacon’s work.
- Monitor the impact of communications on engagement with Beacon’s activities.
- Capture content and provide live updates at key events, including social posts, photos, testimonials, and short videos to engage the community in real time.
- Assist with the preparation of materials in the lead-up to major events and support on-the-day event delivery alongside other team members.
- Provide ad hoc support to projects as required, in line with capacity.
- Attend and represent Beacon at external events.
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PERSON SPECIFICATION
This is a junior or early-stage role in digital content and communications, offering the opportunity to gain hands-on experience across multiple channels in a small, supportive team. We’re looking for someone enthusiastic, proactive, and eager to develop their skills whilst making a real difference at Beacon.
Essential
- Strong written communication skills, with an excellent understanding of the English language, and a keen eye for clear, engaging copy.
- Highly organised, with the ability to manage multiple priorities, timelines, and deadlines.
- Proactive and self-motivated, with the initiative to keep work moving and see tasks through to completion.
- Eager and enthusiastic to learn new software, systems, and digital tools, and willing to develop skills in innovative digital content creation.
- Strong attention to detail and pride in producing high-quality work, with a focus on accuracy, consistency, and fine design elements.
- Adaptable, with the ability to stay focused, resourceful, and effective in a dynamic environment.
- Proficient in internal communication, able to work collaboratively with colleagues and peers.
- Ability to reflect on work, identify opportunities for improvement and enhance processes and outcomes.
- Positive attitude and commitment to contributing to a small team environment where every individual makes a real difference.
- Collaborative and open, engaging in constructive feedback to drive personal and team development.
- A commitment to Beacon’s mission and desire to represent the charity with professionalism and integrity.
Desirable
- Experience in digital content creation (copywriting, graphics, or video production) through work, volunteering, or student societies.
- Experience posting or engaging on social media or drafting written content for different audiences.
- Familiarity with charity or not-for-profit environments.
- An understanding of rare diseases, medical science, health charities, or small-organisation dynamics.
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FLEXIBLE WORKING
We offer flexible working practices to support a healthy balance between personal and professional life, including hybrid working and flexible hours. Our hybrid working policy requires staff to be office-based for at least 50% of their working time.
Given the high level of cross-team collaboration involved in the Digital Content Officer role, regular in-person working is particularly important. Following an initial in-person onboarding period, our preference is for this role to be based in the office for at least three days per week on average, to support effective communication and smooth day-to-day working.
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SEE OUR JOB DESCRIPTION FOR A FULL OVERVIEW AND FURTHER INFORMATION ON OUR BENEFITS
Beacon for rare diseases: ensuring that no one faces their rare journey alone
The client requests no contact from agencies or media sales.
Grosvenor Chapel is a Chapel of Ease in the Ecclesiastical Parish of St George’s Hanover Square.
Located on South Audley Street in the heart of what is fondly referred to as the ‘Village of Mayfair’, the Chapel has been serving the community of Mayfair and beyond for almost three hundred years.
Over the last three years the Chapel has been going through a period of transition, renewal and growth. We currently have a modest annual income, which comes from regular giving, occasional donations, and the hiring out of our Chapel rooms and car bays, and are seeking an experienced Finance Officer to help with the day-to-day management of the Chapel’s finances.
Whilst some tasks are covered by existing staff, the Finance Officer will have responsibility for overseeing the Chapel’s accounting processes, monitoring income and expenditure, managing accounts payable and accounts receivable, overseeing service cash collections and banking, completing the monthly reconciliations and preparation of financial reports, helping with any VAT and quarterly gift aid returns. The role will also be required to support the annual budgeting process, year-end audit and preparation of statutory accounts.
Most of the work will be expected to be completed remotely, with attendance in person on site at least once a month for meetings and other activities.
This is an exciting opportunity for someone looking to join a highly motivated team in a welcoming and friendly work environment, and where they can apply their financial skills and experience in a unique setting and really make a real difference.
If this sounds like you then we’d love to hear from you!
Please send a CV (no more than two sides) and covering letter (no more than two sides), outlining how you meet the requirements of the role and person specification no later than Sunday 15th February 2026. Please note we would like to see candidates´ own writing in the cover letter and discourage the use of AI for this purpose.
Interviews will be held at Grosvenor Chapel on Monday 2nd March and Thursday 5th March 2026. Due to staff capacity only shortlisted applicants will be contacted.
Ideal start date: immediate, with flexibility to accommodate a later start date if required.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We are looking for an experienced, enthusiastic, and energetic supervisor or team leader to take up a full-time role within our organisation as a Operations Supervisor to be part of our small and dedicated team. The role will be based in Southwark as well as potential for wider London working as you will be part several innovative housing projects in London supporting vulnerable households to sustain their tenancies. As well as a team line manager, you will be maintaining and developing partnership with the Council’s housing officers, solicitors, landlords, community services, social prescribers, and mental health support workers to ensure tailored support can be offered for each client. The objectives of these programmes are to avoid evictions, sustain tenancies, increase employment opportunities, improve wellbeing, and increase educational outcomes. You will be working in partnership with other stakeholders such as schools and local authorities to improve family health, build relationships and engage families and individuals and their networks of support.
About you
We are seeking an experienced and motivated professional to join our team. The ideal candidate will have a strong background in staff management and project leadership, knowledge of housing polices, and with proven experience working with individuals who have complex needs.
You will be responsible for managing and developing partnerships, supporting data collection for reports and monitoring, and contributing to quality assurance processes. In addition, you will hold a small caseload, providing direct, holistic support to individuals as part of your role.
We’re looking for someone who is enthusiastic, self-motivated, and highly organised. You should be confident working independently, with a genuine passion for driving positive change. Strong interpersonal skills are essential, along with the ability to provide holistic support and think creatively to find solutions.
You will have:
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Experience leading and supervising other support workers, or volunteers, including delegation, training, and mentoring.
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Ability to monitoring staff performance, and ensuring continuous professional development
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Demonstratable experience of building and maintaining partnerships with stakeholders, statutory and community organisations
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Understanding of housing law, direct experience of working in partnership housing associations, local authorities, homeless organisations and public sector stakeholders
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Good understanding of policy and procedures related to homelessness, benefits and housing market
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Experience of organising project delivery and development
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Experience of writing reports to showcase records and impact
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Ability to work sensitively and empathetically with people in vulnerable circumstances
About Kineara
Kineara is a unique community interest company that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.
Breaking barriers to secure housing, education and employment
The client requests no contact from agencies or media sales.
Premises Officer/Maintenance Person – Oasis St Martin’s Village
Fixed Term 1 Year Contract, full-time post, 40 hours per week (1 FTE), inclusive of breaks
Working Pattern: Some shift work may be required (across 7.30am until 9pm)
Salary: £30,766 per annum (including London Weighting)
Premises Officer/Maintenance Person – Oasis St Martin’s Village
Oasis’ mission is to build stronger communities. Oasis St Martins Village is a new and exciting project, working in partnership with other organisations in an integrated way, to provide opportunity and pathways for children and young people.
Our vision is to transform the life-chances of children, who are struggling in or not coping with mainstream education, by offering them and their families support and opportunity.
Our work is based around the principle that “it takes a village to raise a child”.
This role will help deliver the Oasis St Martins Village aims and mission by ensuring the provision of an efficient and effective site and facilities service, aligned with the ethos and values of Oasis St Martin’s Village.
What will you do?
This newly formed role will be embedded within the site management team. To be successful in this role, applicants will be required to:
- Assist the Senior Premises Officer with maintenance tasks as required to ensure a safe and effective working environment. Must be able perform basic repairs (plumbing, carpentry, painting, changing locks etc.)
- Assist with water testing, testing of alarms and other routine tasks as directed.
- Set and un-set the site alarm systems when required.
- Assist with the opening and closing, unlocking and locking of the site gates and buildings, including evening and weekend use.
- Be responsible for the security of the site when on duty including the locking of all doors and windows.
- Assist the events manager with delivery of events, particularly during evenings and weekends.
- Assist with the cleaning of the site as and when needed.
- Assist with room setup and moving of furniture safely. This includes preparing spaces to host events and functions, packing down and cleaning afterwards. And to service ongoing regular lettings.
What will you get in return?
- A network of peers and partners all sharing the same vision and an environment set up to ensure everyone is supported and included.
- A package of reward that includes a 7% employer contribution pension scheme, annual leave allowance starting at 25 days (plus Bank Holidays) increasing over time, eligibility to join the Green Commute cycle to work scheme and cash benefit health plan.
- Be part of an international network of Oasis charities offering opportunities to develop your career in new directions and locations.
To apply, please send your CV and a Supporting Statement (no more than two A4 pages) to the email address provided on our website or via Charity Jobs.
Please expand on your CV to tell us about relevant skills, experience and qualifications you have that relate to the job description and person specification.
We will review applications on a rolling basis and reserve the right to close the advert if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible.
We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1026487
The client requests no contact from agencies or media sales.
We are recruiting for three fixed-term User Research Officer roles for our Digital Team. Two 23-month contracts and one 12-month contract.
This is an exciting opportunity to join The National Lottery Community Fund, and develop your skills as a User Research Officer within a multi-disciplinary team.
You’ll conduct user research to help us understand the needs of both the people who apply for our funding, and our colleagues who manage that funding. Your insights will inform the design of new systems and improvement of existing ones, ensuring that we make changes based on real user needs.
Working within our Digital Team, you’ll also have opportunities to collaborate with and learn from a thriving group of designers and researchers who love sharing knowledge and experience. We’ll offer you support to develop your research and design skills, and opportunities to take part in training and communities of practice.
You’ll need some practical experience of qualitative research methods, and of designing and running research. This could be from working in user research or user experience design. But we’d also welcome applications from people with similar experience from professional work, academic work, or study in fields like:
- human-computer interaction
- user-centred design
- psychology
- ethnography
- social research
The responsibilities of the job include:
- Designing and running user research to help us improve our existing digital services and design new ones.
- Recruiting participants for research.
- Analysing qualitative research data.
- Presenting findings to Digital team colleagues, and stakeholders from the wider organisation.
- Collaborating in a multidisciplinary team, and supporting colleagues’ design work by helping them understand what users need.
- Contributing to our user research and design community – taking part in team meetings and providing feedback on prototypes and other design work working in a collaborative and inclusive way.
Interview Details:
Interview Date: Virtual interview – 23rd or 24th February
Location: Hybrid working, anywhere in the UK. Choice of home or office working (offices in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, or Newtown). Some in person meetings, including quarterly away days across UK locations.
We’ll talk to you about where you are based and your working pattern if you get the job.
We will be hosting a briefing session on: Tuesday 27th January 2026, from 11am to 11:45am. To register or ask any questions please email us.
How to apply
Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – so you should show how you meet them in your supporting statement.
Essential Criteria:
- Passionate and knowledgeable about user-centred design, and digital ways of working.
- Experience of designing and running user research or other qualitative research studies, and a good understanding of when and how to use different research methods.
- Experience of analysing qualitative research, and turning it into clear insights that others can understand and use.
- Confident in explaining research findings to others, verbally or in writing.
- Good at collaborating, involving colleagues in research activities and contributing to shared planning.
Desirable Criteria:
- Experience of standing up for the needs and perspectives of users.
- A good understanding of inclusion and accessibility for digital services.
- Knowledge of agile working and the roles in a multidisciplinary digital team.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
The Cathedral has a particular responsibility to safeguarding children, young people, and vulnerable adults in the Cathedral community. It shares this responsibility with the Diocese of St Albans. This work is wide‑ranging, and the Cathedral Safeguarding Officer (CSO) plays a central role in maintaining good safeguarding practice.
This part‑time role (15 hours per week) becomes vacant as the current postholder retires after four years, with time planned for handover with the person appointed to the role now. The CSO works with senior staff and the governing body to help lead policy development, training, reporting, and compliance with Church of England guidance. They report to the Canon for Mission and Pastoral Care and receive regular professional supervision from the National Safeguarding Team, with occasional networking with other CSOs.
Safeguarding is recognised as a shared leadership responsibility. The CSO meets weekly with senior clergy to review cases and will also work with the newly appointed non‑executive Safeguarding Lead on Chapter, the Cathedral’s governing body.
A core part of the role is promoting safeguarding awareness across the Cathedral community and understanding all activities involving children, young people, and vulnerable adults. The CSO provides professional advice on concerns raised, ensuring responses follow law and national policy, and works closely with diocesan and national safeguarding teams on complex cases. They also ensure appropriate support for survivors and proper management of those who pose risk.
About You
The Cathedral is seeking candidates with strong knowledge and professional experience in relation to safeguarding issues and proven experience working collaboratively in teams.
The post will require some flexibility in working patterns and will therefore require occasional weekend working and the ability to respond to urgent cases.
The successful candidate will hold a relevant professional qualification and relevant experience and expertise in child and/or adult protection.
How to apply
If you have questions about the post, please contact the Head of HR, Michelle Ovenden. For further details including an application form and job pack please visit the Cathedral website vacancies page.
Applicants should submit a covering letter and application form (which can be downloaded from the cathedral website) to the Head of HR, Michelle Ovenden
Closing date: 20 February 2026
Interviews (in person): 11 March 2026
The client requests no contact from agencies or media sales.
Volunteer officer – North Middlesex Hospital
Salary £30,000 - £33,000 per annum - subject to skills and experience
Hours of work 37.5 hours a week over five days
Base North Middlesex University Hospital, Sterling Way, London N18 1QX, UK.
Upon successful completion of probation, employees would be in a hybrid role, with four days in the office and one day remote.
The role
The volunteer officer will report to the volunteer manager.
The purpose of this role is to deliver the coordination of the operations of the charity’s volunteers ensuring that they have the best experience possible.
The objectives of the post are:
· To support the day-to-day smooth running of the service
· To be the first point of contact for the service and provide excellent customer service to ‘walk-in’ and face-to-face enquiries
· To deliver new projects to assist in the delivery of the service
· Support the launch and growth of the service, working closely with the volunteer manager to ensure sustainability.
· Work independently as the sole charity representative on-site, ensuring effective coordination while adhering to lone working policies.
The team
Volunteer team
- The volunteer team is responsible for managing and coordinating volunteering roles across the 4 main hospital sites and satellite sites for the Royal Free London Trust.
- The volunteer team work closely with Trust staff to ensure patients have the best possible experience whilst they are in the hospital, they also support the volunteers with anything they may need to carry out their roles and make a significant contribution to the operational and strategic aims of the charity and trust.
Organisation
The Royal Free Charity stands at the threshold of its most important period of development.
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.
Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.
Person Specification
Qualifications
- CSE/GCSE in maths and English or equivalent.
Experience - essential
- Demonstrated experience in coordinating activities or projects involving multiple stakeholders
- Strong interpersonal skills to work collaboratively across diverse teams
- Experience of databases (CRM) for the management and monitoring of volunteers/service delivery
- Intermediate level of MS Office (outlook, word, excel and PowerPoint) and use of cloud-based systems
The recruitment process
To apply for this post, send your:
- CV (please include your last employer and dates of employment)
- Cover letter addressing how you meet the criteria set out in the job description and person specification,
Please note, that applications submitted without a cover letter may not be considered for this role.
Closing date for application: Friday, 13 February 2026, 9 am
Interview date: Monday 23 February 2026
Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.
- You must be eligible to work in the UK
We are happy to consider any reasonable adjustments that candidates may require during the recruitment process.
As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.
We accelerate improvement and innovation beyond what the NHS can provide



The client requests no contact from agencies or media sales.
Our Second Home (OSH) is a youth movement for young people with refugee experience to build community, become leaders, and flourish in the place they now call home. Each year, thousands of displaced young people arrive in the UK facing isolation, disruption to education, and limited opportunities to belong. OSH exists to change that.
Our work begins with residential programmes, where young people form friendships, build confidence, and experience joy and belonging. From there, many go on to take part in our nationally certified Leadership Training Programme and our regular Youth Hubs in London and Bristol. With the right support, young people return as peer leaders themselves – shaping programmes, mentoring others, and helping to build a self-sustaining, youth-led movement.
We are now looking for a Communications & Content Producer to help bring this work to life. This role is about turning the energy, warmth and leadership that exists across OSH into compelling stories, images and short videos that deepen connection with supporters, recruit volunteers, and support fundraising and events.
The role (abridged - see attached job description)
The Communications & Content Producer is a freelance role, working 1.5 days per week, reporting to the CEO. You will be responsible for capturing and producing content from across OSH’s programmes – particularly youth hubs, leadership training days and residentials – and shaping it into consistent, values-aligned output across our digital channels.
This includes attending programmes to capture photos, short-form video and quotes; identifying moments that tell the story of OSH; and maintaining a simple, organised content library. You will lead delivery of a regular social media rhythm, with a particular focus on Instagram, including posts, reels and stories, as well as adapting content for other platforms where appropriate.
You will develop and run a small number of recurring content series, write clear and engaging captions in UK English, and design simple, on-brand graphics using tools such as Canva. The role also involves producing a monthly supporter email newsletter, keeping key website pages up to date, supporting fundraising pushes and events such as the Young Leaders’ Graduation Showcase, and helping amplify partners, funders and sector allies.
Alongside content creation, you will put in place light systems – a content calendar, simple co-creation processes for staff and volunteers, and basic analytics – to track what is working and refine output over time.
About You
You do not need a traditional communications background, but you should be excited by youth spaces, storytelling and social impact. You are proactive, organised and practical, with the confidence to work independently and make good use of limited hours.
You will have experience managing social media channels and creating content for an organisation, campaign or project. You are comfortable capturing and editing photos and short-form video on a smartphone, writing clearly and concisely in UK English, and adapting tone for different platforms including Instagram, email and LinkedIn. You care about quality, but you are not precious – you get content made.
Crucially, you are confident working in youth and community settings, committed to safeguarding and consent, and thoughtful about how young people are represented. You build trust easily, encourage others to contribute ideas and content, and understand the importance of protecting dignity as well as telling a strong story.
Experience working or volunteering in youth, refugee or grassroots community settings is highly valued. Alignment with OSH’s values – young people at the centre, acting with not for, leadership, and freedom and acceptance – is essential.
The client requests no contact from agencies or media sales.
Job Title: Senior Product Officer
Directorate: Engagement and Fundraising
Department : Public Engagement
Salary: £34, 582 - £38,425 + £3,366 London weighting or £500 Home Working allowance as applicable
Contract type: Permanent
Location: Hybrid worker at London Office or remote worker based in the UK
Date: January 2026
Context and Background
The NSPCC's mission is to end cruelty to children. Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Income Generation team to get out there and bring in the funds we need to protect children and prevent abuse. We’ve been here for children for over 100 years. From our campaigns to our services - we strive to make a difference in everything we do.
The Senior Product Officer , will work in the Engagement and Fundraising directorate, responsible for all fundraising from individuals at the NSPCC. The Legacies and Products team sits within this directorate and is responsible for management, and innovation across the products portfolio. Reporting to the Fundraising Manager – Products, this role will be responsible for overseeing the development, fulfilment, and delivery of the NSPCC's new and existing fundraising pr oducts, helping us achieve the highest le vels of engagement from both new and existing supporters.
The successful candidate will lead on the delivery of our Regular Giving programme, Online Shop, Weekly Lottery and Raffle, Pay Roll Giving scheme, Sponsor A Call, development of new fundraising products, and may work on other products as required. As Senior Product Officer , not only will the work you do make a real difference to people's lives, but be provided with opportunities to develop your fundraising skills whilst working alongside a sector leading team.
Join us at this exciting time and you'll discover opportunities to grow, overcome challenges and a develop a shared purpose that'll bring the best out in you. You'll also get to find your own way to make a difference that means more, and that impacts millions of young lives. Wewant to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working and this role can either be based from home or on a hybrid basis from our London office.
Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be th eir true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.
We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working and this role can either be based from home or on a hybrid basis from our London office for 1 -2 days per week
Job purpose
- To support the Fundraising Manager or lead on, the development, delivery and innovation of new and existing fundraising products and propositions
- To work closely with a range of internal stakeholders and external suppliers to ensure all products are developed and fulfilled to the highest standard
- To support and lead meetings attended by a variety of internal and external stakeholders
- To draft informative papers, business cases and strategy documents which support and articulate product objectives
- To create, populate and manage ongoing numerical reports articulating the performance of products, projects and campaigns
- To support the Engagement Delivery team promote our products to new and existing supporters, in the development of campaigns which
Key relationships - Internal
- Reports to and supports the Fundraising Manager (Products), deputising where necessary
- Works closely with the other Senior Products Officers across the Legacies and Products team
- A member of staff in the Public Engagemen t department
- Works with the other stakeholders to gain insights which inform and support fundraising activity
- Works with staff in other NSPCC functions, such as Services for Children and Young People, Supporter Care, Communications and Public Policy, as necessary to further fundraising relationships
Key relationships - External
- Works with the NSPCC’s current and potential supporters, volunteers and/or suppliers, stewarding relationships that support fundraising activity
- Works with the suppliers and vendors (printers, creative agencies, web developers, External Lottery Managers, postage providers) who develop and fulfil our products and campaigns
Main duties and responsibilities
- Work with the Fundraising Manager and Associate Head of Legacies and Products, to develop and deliver new and existing fundraising products
- To be responsible and accountable for the fulfilment and delivery of fundraising products, both within the Legacies and Products team , and the wider organisation
- To be responsible for development and delivery of product development roadmaps and project level management information for new and existing products
- To create and populate numerical reports and models which communicate current and potential product performance. These will evaluate achievement, forecast results and analyse data, helping stakeholders at all levels understand success
- To support in the management of the Products team’s budget, particularly with the raising of purchase orders, processing of invoices, and securing quotes from suppliers
- To be a subject expert on fundraising products, maximising income by sharing knowledge, specialist expertise, best practice, and experience with others across the organisation
- To lead on, collate and present research which provides insight into the work commercial entities and other charities and consequently informs the way we develop new and existing products
- To work cross -functionally and cross -departmentally, to ensure that fundraising activities are managed and developed in a way that maximises income for the NSPCC
- To undertake specific fundraising projects and activities as necessary or as required to support the department’s fundraising objectives, in line with the IS department’s annual business plan and budget
- To keep up to date on best practice and developments within the charity and products sectors, paying particular attention to changes to fundraising and gambling commission regulations, GDPR and codes of practice.
Responsibilities for all Staff within the Engagement and Fundraising directorate
- To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures to ensure all records are up -to-date and accurate.
- To actively participate in regular department and team meetings contributing to strategy, discussions, and decisions which in the long term will be beneficial to the NSPCC’s development of fundraising activities.
- To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health & Safety policy and procedures.
- To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.
- A commitment to safeguard and promote the welfare of children and young people
Person specification
Skills and Abilities
- Highly developed written communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audiences.
- Highly developed ability to verbally present information, including fundraising ideas, pitches and project updates to a range of audiences in a clear, inspiring and confident way to achieve desired outcomes.
- Ability to collate complex numerical and financial data from various sources, analyse findings present them in an easily digestible format
- Have excellent time management skills, regularly managing conflicting priorities and working to deadlines for multiple products, projects, and campaigns.
- Proven ability to build, manage and develop strong relationships with stakeholders within the organisation and externally – where necessary, successfully negotiating to achieve desired outcomes.
- Be able to work both individually, with the Fundraising Manager and as part of the team – working in both leading and supporting roles as necessary
- Proven ability to think creatively and innovatively both in solving problems, project management and in the development of product innovation.
- Experience of success in a customer led environment such as fundraising, sales or marketing, thus ensuring that all supporters engaging with our products receive the highest levels of customer service. Where necessary, corresponding with customers directly .
- Experience in using Windows-based software packages including word processing, spreadsheets, e-mail and the internet, in order to deliver tasks and projects.
Personal characteristics
- A personal commitment to the fight for every childhood
- A commitment to high standards of service delivery and customer care
- A commitment to apply NSPCC’s values and behaviours to all aspects of work.
- Willingness to work flexibly in approach to work and/or work time requirements
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process ofobtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults. recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance .
Our principles:
- Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection processshould ensure the identification of the person best suited to the role and the organisation
- Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
- We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
- Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
- As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
- All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
The Fawcett Society is the UK’s leading feminist campaigning charity. Our vision is a feminist future where every woman and girl has the power to make her own choices and thrive.
We are recruiting a Community Builder to strengthen and grow our grassroots feminist movement. This role will support Fawcett’s Local Groups, develop clear and inclusive pathways for people to get involved, and help connect local activism with national campaigns and policy change.
This is a role for someone who believes power should be shared, not hoarded — and who is motivated by building feminist power beyond any single organisation.
About the role
Local Groups are the foundation of Fawcett’s movement. Our Local Groups campaign on local issues affecting women in their locality, and create national campaigns and policy drives based on the lived experience of their local group.
We want to do more to bring these groups together, to strengthen our support of these groups, to pull together the voices and campaigns into national policy priorities, and ensure that every member of a local group feels connected to the national movement.
This is where this new role comes in.
The Community Builder will help people set up new groups, and ensure our groups are well supported, informed, and connected, while also exploring new ways for people to organise together, including thematic and digital communities.
Alongside relationship-building, the role carries responsibility for ensuring community activity is underpinned by clear processes, agreements, and risk management, so that grassroots organising is safe and sustainable.
This is a manager-level role, working with autonomy and initiative, with scope to grow into line management in future.
What you will do
- Support and strengthen Fawcett’s local groups, building trusted relationships with activists and group leaders.
- Create clear, accessible pathways for people to set up new groups, join existing ones, or engage in other forms of feminist activism.
- Connect and embed grassroots insights and lived experience with Fawcett’s national campaigns and policy work.
- Support activists to grow their skills, confidence, and leadership in inclusive and democratic ways.
- Develop and maintain processes, agreements, and protocols that support safe, compliant, and sustainable community organising.
- Explore and assess new models and tools for feminist community-building, including digital approaches.
- Collaborate across campaigns, communications, and membership to strengthen Fawcett’s overall impact.
What we’re looking for
You don’t need to have done this exact job before.
We’re interested in people who bring:
- Experience of grassroots organising, community-building, or supporting volunteer networks (paid or unpaid).
- A strong commitment to intersectional, anti-racist feminist practice.
- An understanding of activism and how to amplify lived experience in national policy and campaigning.
- A collaborative approach to leadership and decision-making.
- Confidence working with ambiguity and helping shape new approaches where no template exists.
- Strong communication skills and the ability to build trust across diverse communities.
- Awareness of risk, safeguarding, or compliance considerations in grassroots or volunteer activity.
- Curiosity about digital tools and inclusive ways of organising.
Encouragement to apply
We know that women and people from marginalised backgrounds are less likely to apply for roles unless they meet every single criterion listed. If this role excites you and you feel you could do it well, we strongly encourage you to apply even if you don’t meet 100% of the requirements.
We care about values, potential, and how you approach your work, not just whether your experience matches the role line-by-line.
Inclusion and adjustments
We are committed to making reasonable adjustments throughout the recruitment process. You do not need to disclose a disability to request adjustments.
Our vision is a society in which women and girls in all their diversity are equal and truly free to fulfill their potential



The client requests no contact from agencies or media sales.
Join Our Team as a Parish and Appeals Fundraiser
Join a small, friendly team. Shape something new. Make a real impact.
We’re looking for a Parish and Appeals Fundraiser to join our growing and supportive fundraising team at an exciting time of development. This is a brand-new role where you’ll help shape our approach to fundraising from the ground up — growing and supporting individual giving in our parishes, helping to build a new CMS, developing diocesan-wide appeals, and co-creating a simple and effective legacy campaign.
You’ll be working in a collaborative, welcoming environment with people who are passionate about making a difference and open to new ideas. We’re looking for someone who enjoys working with people, is organised and detail-focused, and is comfortable working across different platforms.
About the Role
Appointment Type: Full-time, Permanent
Working Hours: 35 hours per week, Monday - Friday, though reduced hours and flexi-time will be considered.
Location: Diocese of Salford Cathedral Centre - 3 Ford Street, Salford M3 6DP
We’re happy to discuss flexible and hybrid working arrangements and are keen to support a healthy work–life balance.
Salary & Benefits: £ 30,131 - £33,406 per annum, 25 holidays, plus statutory bank holidays and 5 Diocesan closure days.
Main Responsibilities
- Work collaboratively with the Senior Fundraiser to refine and roll-out the parish fundraising programme.
- Work collaboratively with the Senior Fundraiser and Deputy Chief Operating Officer to devise and deliver a programme of annual diocesan appeals.
- Develop and deliver clear and engaging content for print, digital, website and social media elements of the appeal.
- Ensure donors and users have an accessible and seamless experience across all channels.
- Ensure projects are delivered within budget, checking and seeking advice where necessary.
- Implement and maintain a diocesan Customer Management System
- Prepare and share donation reports and feedback for each parish programme and diocesan appeal.
- Review and analyse reports to gain insights into donor behaviour and improve future fundraising activity.
- Develop and implement a simple legacy strategy
- Work collaboratively with the Senior Fundraiser and Trust Fundraiser to explore and develop other fundraising income streams.
- Research and keep abreast of industry activity and trends.
- Undertake any other reasonable tasks as required by the department/ diocese.
Safeguarding: The Diocese of Salford is committed to safeguarding and promoting the welfare of children and young people. The post-holder will be expected to contribute to a positive culture of safeguarding within the organisation. All employees of the Diocese are expected to work to promote the safeguarding of vulnerable groups.
They must familiarise themselves with and adhere to the procedures on how to deal with allegations or concerns of abuse and the Church’s Safeguarding Policies and Procedures which can be found at our Diocesan website.
The client requests no contact from agencies or media sales.