Supporter database manager jobs

SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through SANEline, our Call Back service, email and text support; and promote and host research into causes, treatments and therapies through its Prince of Wales International Centre for SANE research.

We are looking for people interested in providing compassionate support to people affected by mental health problems. This includes supporting people with severe mental illness, and carers, families and friends. In this role you will provide confidential emotional support by telephone, email and text, as well supporting our skilled volunteers through their development and during their weekly shifts.

This role provides valuable practical experience in providing emotional support to vulnerable people. Working within SANE support services requires a high level of empathy and emotional resilience as well as excellent communication skills. SANE takes take pride in providing a nurturing and supportive environment for both our staff and volunteers. Applications are particularly welcome from individuals with counselling, psychology or therapy qualifications or any other therapeutic disciplines who are committed to providing compassionate mental health support.

Hours: 2 to 3 days per week, a mix of afternoon-to-evening shifts & occasional weekend work to cover our 7-day service, with working hours of 2.30-10.30pm. All work is conducted on-site at SANE’s London office.

Starting Salary: £15.46 per hour

About you:

-      You must have experience of working with people with mental health conditions/mental illnesses and families and carers.

- You are personable, highly compassionate, and genuinely interested in supporting people from all walks of life.

- You are a warm and confident communicator.

- You can collaborate with your team and volunteers to ensure delivery of a high-quality service on our SANEline Service.

What can you expect?

- To work within SANE’s framework, including regular check-ins, debriefs, and caller meetings. To receive training specific to your role.

- To become part of an established and diverse team.

- To gain exposure to a wide range of mental health problems.

- To gain valuable practical experience in providing emotional support to vulnerable people.

- A culture where team members support and learn from each other.

- A warm supportive and encouraging environment.

- Access to our staff Employee Assistance programme.

Requirements: 

• To undergo an enhanced DBS check.
• Expected start date – late August 2026.
• For all applicants staff - availability of a minimum of 2 days every week.

Please note: This vacancy may close earlier than advertised if a suitable candidate is found as interviews are being conducted on an ongoing basis. Applicants are encouraged to submit their applications as soon as possible. 

Closing date: Friday 24th July at 12pm (midday). Interviews will take place in August, although they may begin earlier depending on number and quality of applications received.

To apply: Please read the full Job Description and Person Specification before completing application. Applicants must address all areas on the person specification (Downloadable below) and explain motivation for wanting to work for SANE. Applications submitted without a supporting statement will not be considered.

We are outstanding, you can be too.

We are seeking an experienced and values-driven Financial Operations Manager to lead our finance function and support the continued development of strong, sustainable financial operations across the College.

This is a key leadership role, reporting to the Director of Finance & Compliance, with direct line management responsibility for a team of finance professionals. You will play a critical role in ensuring the smooth running of finance operations, supporting strategic decision-making, and strengthening financial systems and controls.

You can see more about what we do at Portland Charity by looking at the Who We Are and Choose Your Future pages on our website

*Please note that we will not accept any applications submitted after the campaign has been closed. We may close campaigns early if we have a high volume of applications.

What you will do

In this role, you will:

• Provide strong leadership and people management to the finance team, supporting, coaching and developing staff to deliver high-quality outcomes.
• Oversee the production and review of monthly management accounts, ensuring accuracy and timely reporting to budget holders.
• Lead on budget setting and forecasting, working closely with managers across the organisation.
• Manage cash flow, financial controls and reporting, ensuring compliance with charity sector requirements
• Support strategic projects including financial planning, capital development and service expansion.

You will also contribute to wider organisational priorities and maintaining strong external partnerships.

What we are looking for

This is a leadership role that requires highly developed people management capability, alongside strong technical finance experience.

You will bring:

• Significant experience in a finance role, including management accounts, audit and financial reporting.
• A recognised accountancy qualification or substantial equivalent experience.
• Proven leadership and people management skills, with experience of managing, developing and motivating teams.
• Strong organisational, analytical and problem-solving skills.
• Experience of working collaboratively across departments and building effective relationships at all levels.
• Knowledge of charity finance, financial regulations and best practice.

We are particularly looking for someone who can combine technical expertise with visible, supportive leadership, ensuring the team is confident, capable and continually developing.

Working Hours

Monday to Friday 8.30am - 4.30pm

Working at Portland Charity

At Portland Charity, our learners, citizens and staff are at the heart of what we do. We are passionate about our vision that all people with disabilities will have a lifetime of opportunity, and you could help us to achieve that. Our priority for staff is to create an outstanding place to work where the rewards of a job well done can be seen in the faces of our learners and citizens.

There are lots of great benefits to working at Portland Charity

· A rewarding career and working towards positive outcomes for our learners and citizens

· Enhanced holidays of 33 days per year when you join us (pro rata) and you are able to buy up to 10 additional days of holiday

· You are eligible for a Blue Light Card with access to lots of great discounts

· Free and confidential access to an Employee Assistance Programme

· Free parking on site and access to a subsidised canteen with a variety of meal options (main campus only)

· Everyone has an opportunity to develop their knowledge and skills on the job through training, mentoring and qualifications.

· Free life assurance – your family will benefit from a payment of 4x your annual salary if the unthinkable should happen

We are committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections the community.

Applying to work at Portland Charity

There are some other important things you need to know before you apply to work with us at Portland Charity.

Portland Charity is committed to safeguarding and promoting the welfare of its learners, citizens, customers, volunteers and staff. We expect all our staff to be aware of their responsibilities to protect learners, citizens, customers, volunteers and staff from abuse or harm and to promote Fundamental British Values.

It is an offence to apply for this role if you are included in the child and or adult barred list. This role does not involve regulated activity.

Successful applicants will be required to undertake a Disclosure and Barring Service (DBS) check and to provide proof of their right to work in the UK. 

Please note – We need you to complete an application form to fulfil our Safer Recruitment responsibilities, but you can submit a CV, and we will consider it alongside your application form.

In order to apply for this role, you will need to apply using our online recruitment portal, Sam People Recruit.

Please click on the “apply” button, and this will take you to the link to access the platform.

If you have any questions or need some help when completing your application, you can call the recruitment team and we will be happy to help.

Many of our staff have a disability, and we’re proud to hold Disability Confident and Mindful Employer status which recognises our positive approach to physical and mental health and wellbeing at work. If you would like to speak with us before completing an application, you can contact our recruitment team who will be happy to support you with your application or answer any questions.

Job Summary 
 
To manage and ensure control of the funding, financial and corporate resources of the Charity to ensure a financially secure service, delivering value for money. 

Work with the Co-Directors to advise and develop the financial strategy, model new projects, prepare annual and project budgets, and report on financial performance, contributing to the overall future strategic direction of the Charity.

Manage the day-to-day finances for the Charity. Ensure all aspects of the financial systems are accurate and up to date, including banking, sales and purchase ledgers, payroll and cash management.

The postholder is expected to foster excellent working relationships with all staff, volunteers, senior colleagues and trustees. 

The postholder will be expected to attend the following meeting groups: 

• Monthly All Staff: regular attendance 

• GDPR/Data Working Group 

• Finance and Income Generation (FING) Committee Meetings 

• Responsibilities to and attendance at all other meetings: attendance only as and when required and/or at the direction of the Co-Directors 

Key Responsibilities 

• Supervision and management of Senior Finance & Admin Officer (SFAO) 

• Day to Day Financial Management 

• Provision of accurate reports to Board and senior managers 

• Payroll, Pensions, and Tax Management overview and control 

• Budget Process Management 

• Statutory Reporting & Charity compliance 

• Account Management – Key Suppliers/Contractors 

• Financial Risk Management 

• Governance support to FING Committee and Trustees 

Core External Relationships 

• Payroll Provider 

• TPT Pensions 

• HMRC 

• All Banks 

• Charity Commission 

• Companies House 

• Charity Auditors 

• IT Contractor & Insurers 

Day to Day Financial Management 

• Regularly review and maintain financial policies and procedures. 

• Review the monthly reconciliations carried out by the SFAO thereby ensuring all transactions are properly and efficiently recorded. 

• Oversee the management and appropriate allocation of Restricted Funds, ensuring the monies are allocated according to the donor’s wishes and ensure that records are always maintained 

• Regularly review and make recommendations for improvements to financial controls and ensuring methods are documented and made clear to staff.

• Support with funding bids and reports back to donors 

• Management of all charity bank accounts, acting as authorised signatory with Banks 

Payroll, Pensions and Tax Management 

• Supervise the payroll process carried out by SFAO 

• Responsible for the effective management Charity’s Pension Scheme

• Ensure payments to HMRC are made accurately and on time, and ensure all available allowances are claimed. 

Budget Process Management 

• Take the lead on preparing the Annual Budget, working closely with SLT to capture all spending plans Develop and run a process which is thorough, consistent and inclusive of all managers. 

• Alongside the Co-Director, present the Draft Budget to Board for approval 

• Present monthly management accounts and Cost Centre reports for all managers

• Work closely with all SLT to ensure they fully understand their budgets and ongoing organisational performance against budget 

• Monitor variations against spend and integrate within an overall Cashflow analysis 

• Recommend corrective actions to Co- Directors and/or Board as necessary 

Statutory Reporting & Charity compliance 

• Act as lead member of staff with the Charity’s Auditors 

• Oversee the preparation of the Annual Accounts plus any supporting papers required to enable an efficient and effective annual audit to take place 

• Maintain fixed asset register and inventory of all equipment contracts/agreements 

• Ensure the Charity is fully compliant with statutory bodies and key external institutions, and act as lead on behalf of the charity with the following bodies: 

• Charity Commission 

• Companies House 

• Pensions Regulator 

• HMRC 

• Valuation Office 

• All Banks 
   

Account Management – Key Suppliers/Contractors 

Insurance 

• Take the lead in managing the insurance renewals process, and ensure that a comprehensive suite of insurances is in place to cover key risks across the Charity 
   

Financial Risk Management 

• Ensure appropriate financial risk management techniques and controls are in place at strategic and operational levels. 

• Develop, update and produce long term cashflow forecasts to evidence that the Charity can operate as a going concern. 

• Provide up-to-date dashboards and reports of the financial position, projections and scenarios, considering the financial implications of alternative business models, advice on new and current business income generation initiatives and analysis of financial risk and performance. 

• Work with the Co-Directors, to ensure that the appropriate processes are in place for the long-term financial viability of the charity, advising on the financial consequences of proposed actions 
   

Governance support to FING Committee and Trustees 

• Assist the Chair of FING Committee (Treasurer) 

• Prepare all associated papers and minutes 

• Prepare finance papers for Treasurer to deliver to Board of Trustees 

• Attend Board of Trustees meetings and present information as requested 
   

General 

• Postholder to adhere to their relevant Code of Ethics as laid down by their professional body, being mindful that adherence to the code takes precedence over charity policy and practice should a conflict ever arise. [NB Sections A + C of the current professional code are applicable.]

• Keep abreast of financial developments across the charity sector and ensure any opportunities for tax reliefs, cost reduction, value for money and more effective systems are seized as appropriate.

• Undertake any other duties as determined by the Co-Directors. 

 
Personal Specification 

• Personally committed to Caring in Bristol’s vision and values and collaboration-focused method of work. 

• Committed to reflection and learning, including sharing failures and uncertainties; openly taking feedback from the team and members of the community on your behaviour and work. 

• Bring ideas for improvements and is open and honest in all communications where relevant and appropriate. 

• Awareness of your own needs: the homelessness sector can be challenging – you will be good at knowing your limits under pressure and will be confident to ask for help when you need it. You will receive support from your team, and we are keen to nurture an environment where no-one feels worried about asking for help or support when they need it. 

• Resilience working under pressure, ability, and willingness to both give and take constructive feedback. 

• Willingness to work the extra hours where needed, with a flexible working policy. 

• Growing levels of self-awareness, including an understanding of how your background has shaped the opportunities afforded to you and how you relate to people from different backgrounds to you. 

• Willing to develop emotional intelligence, including a growing ability to empathise with and appreciate others, creating opportunities for those you work with to grow. 

• A passion for social justice and to change Bristol for the better. 

Essential 

• Minimum part qualified accountant or qualified by experience with strong financial management experience, with an ability to understand the practical impact of finance decisions and processes across the whole charity. 

• Specialist knowledge of Charities required, including Charity SORP guidance and procedures, underpinned by strong theoretical knowledge and practical experience. 

• Ability to work with the Co-directors to lead the formulation of long-term financial plans and strategies which will influence the long-term direction of the charity. 

• Experience in developing major finance policy development. 

• Experience in budgeting and financial planning.

• Experience in management accounting. 

• Ability to receive, process and provide highly complex or sensitive financial information including ability to analyse and clearly communicate financial information.

• Strong IT skills including the Microsoft Office suite, in particular Excel, and experience of using databases. 

• Solid organisational skills including consistency, accuracy, and an eye for detail. 

• Experience of line management and supporting and developing staff. 

• Knowledge and understanding of Equity, Diversity & Inclusion practices. 

Desirable  

• Experience in using QuickBooks accounting software is desirable or transferrable knowledge of similar online accounting packages. 

Good financial management is key to our operational success and enables us to facilitate our vital work. The Finance Manager ensures the smooth, accurate, and compliant day-to-day financial operations of Prison Fellowship (PF). Overseeing transactional processing, payroll, and local group accounting, while supporting the Head of Finance with management accounts and year-end audit preparation, this role is pivotal in enabling PF to deliver our mission and meet strategic objectives. 

Either full or part accounting qualifications and experience of Sage50 cloud book-keeping is preferred, as is a working knowledge of MS Office systems. Above all, we are looking for a capable, proactive individual who sees their work as vital to PF's broader strategy, with a genuine passion to support our mission through excellent financial management.

PF is a Christian organisation. 

Are you passionate about customer service and experience?

Can you provide the ‘wow factor’ that makes supporters feel valued, inspired and heard?

Are you looking for a flexible role?

We’re looking for a highly organised, proactive and enthusiastic Supporter Care Assistant with a passion for people, nature and planet. If that sounds like you, we’d love to hear from you.

The charity

Population Matters is a UK charity with a global remit. Our vision is of a world in which our human population lives fairly and sustainably with nature and each other. Our mission is to address the negative consequences of ever more people using ever more of the planet’s resources and to inspire and engage with others to find, share and promote ways to make our vision reality as quickly as possible.

The role

As Supporter Care Assistant, you will play a key role in delivering an outstanding experience for Population Matters’ supporters, ensuring that every interaction is timely, professional and engaging. You will help create positive and meaningful relationships that inspire supporters, increase satisfaction and deepen engagement, ultimately strengthening long-term support for our mission.

Acting as a first point of contact for supporters, you will:

• provide a high standard of customer service across a range of channels
• respond to enquiries, feedback and complaints with empathy and efficiency
• commit to delivering a consistently excellent experience
• seek opportunities to provide the ‘wow factor’ that makes supporters feel valued and appreciated
• help to build trust and donor retention.

Alongside supporter stewardship, you will be responsible for accurately processing donations, maintaining high-quality supporter records and providing effective administrative support to the Fundraising Team. With scrupulous attention to detail, strong organisational skills and a supporter-centric approach, you will contribute to the smooth running of fundraising operations and to the growth and retention of our supporter community.

The application process

Please submit your CV (no more than two pages). As part of the application, you will also be asked to answer some screening questions. A cover letter is not required. 

 Closing date: Friday 10 July by 8am

About StreetVet

StreetVet is a fast-growing national charity, committed to providing free, accessible veterinary care to the pets of those experiencing homelessness and to keeping pets and owners together to maintain their unbreakable bond. StreetVet relies on its team of over 500 vet and nurse volunteers in 23 locations around the UK to provide free veterinary treatment, funded by grants, corporate and private donors and partners. Since inception in 2016 the charity has treated nearly 3,500 pets and has won numerous awards including the Vet Trust Award for the Most Trusted Veterinary Charity, Purina Better with Pets Prize and Homeless Link Excellence Award for Excellent Support.

About the role

Duration: Permanent

Reporting to: Head of Marketing & Fundraising

Key Contacts: Colleagues, volunteers, external stakeholders, corporate partners, donors, prospects and other supporters

Location: Fully remote, with regular UK travel including evenings and weekends

Hours: 37.5 work week (flexible working available)

Holiday: 25 days per year plus national holidays

Salary: £30,000 - £35,000 depending on experience

We are seeking a passionate and experienced Fundraising Manager to join our team. The role will report to the Head of Marketing and Fundraising and will be responsible for developing and implementing the fundraising strategy, driving forward all aspects of fundraising, including building corporate charity of the year partnerships, individual giving, major donors,
trusts and foundations, legacies and community fundraising.

The successful candidate will be a core member of the Central Team, working closely with the Marketing Team to develop and deliver income for the charity.

 
This role will have budgetary responsibility to achieving a revenue target in financial year 26/27 of £1.5 million, whilst building a sustainable income stream for the long-term with Yr on Yr growth. Key priorities include increasing the Individual Giving and Regular Giving donor database, donor and fundraiser stewardship, organising fundraising events, and securing grants and sponsorships.

For more information about the role, please see attached job description.

Closing Date: Close of business Thursday 16th July 2026 (applications may close earlier depending on response).

Location: Edinburgh

Assessment Centre: 30th July in-person at our Edinburgh Centre

Are you a fantastic leader who is passionate about supporting young people and can lead a team?

Join The King's Trust as a Delivery Manager and play a pivotal role in transforming lives. You'll oversee the design and delivery of youth programmes, including procuring partners to help us run programmes that build confidence, skills, and pathways into education and employment for 16–30-year-olds.

Collaborating with a passionate team and partners across Edinburgh and Glasgow, you’ll lead frontline delivery, ensuring high-quality, inclusive, and impactful services that meet the diverse needs of young people. This role will involve leading our Employability programmes across Edinburgh and Glasgow.

We are looking for passionate and motivated individuals with proven experience of line management to lead our dynamic team to work with young people either directly through 121 work or the delivery of programmes.  We need a fantastic leader to help us achieve our ambitions for Employability in Scotland and ensure the success of our delivery plan in Edinburgh and Glasgow.

If you're an inspiring leader with a passion for purpose, strategic mindset, and proven experience managing people, programmes and partnerships, this is your chance to make real change happen. At The King’s Trust, you’ll not only help shape futures but grow your own in an inclusive, values-led organisation that champions diversity, equity, and personal development every step of the way.

We are passionate about flexible working but it’s worth being aware that this role will be based in Edinburgh, with some travel to Glasgow.

To be successful in the role of Delivery Manager, you will be able to engage in challenges with optimism and resilience and be adaptive and flexible – embracing change and innovation.

If you are up for a challenge and working in a great team, we would love to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Delivery Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

37.5 hours per week / permanent / working Monday - Friday, 9am - 5pm.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

East Sussex Transitional Housing is a low-support service, providing safe, secure, supported accommodation for 98 young people between the ages of 18-25 who have been, or are, at risk of homelessness. We have a small, supportive, and established team which manages 18 housing properties across, Eastbourne, Bexhill and Hastings. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures.

You will be based at the YMCA office in Eastbourne but will be visiting our 7 properties around Eastbourne each week, meeting with residents in their homes and at the office.

Main areas of responsibilities are:

Housing and Compliance

• Support young people to understand and comply with their occupancy agreements, including coaching them to meet house rules and responsibilities as part of preparing for successful independent living.
• Promote a strong rent‑payment and credit culture, encouraging residents to maintain regular payments and understand their financial obligations.
• Maintain up‑to‑date knowledge of housing legislation, welfare benefits, and statutory requirements affecting young people, ensuring practice aligns with current housing law and organisational policies.
• Respond promptly and effectively to breaches of agreement, including rent arrears, antisocial behaviour, or property damage, using restorative approaches where appropriate and working collaboratively with the wider team.

Coaching and Engagement

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community.
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance).

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. 

If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge

• Experience in housing or supported accommodation, ideally supporting young people with multiple and complex needs.
• Strong understanding of occupancy agreements, rent management, welfare benefits, and tenancy sustainment.
• Ability to manage arrears, ASB, and other non‑compliance issues using appropriate and restorative approaches.
• Good knowledge of housing legislation, safeguarding procedures, and compliance requirements, with the ability to maintain clear professional boundaries.
• Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living.

Skills and Abilities

• Confident in record‑keeping, including case notes, incident reporting, and health and safety checks.
• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary.
• Ability to work autonomously, and use own initiative, as well as being part of a team.
• Clear verbal and written communication skills, good IT, and keyboard skills.
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately.

CLOSING DATE: Sunday 26 July at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.

37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Gareth Stacey House and Lansworth House are our 24-hour supported housing services in central Brighton and Hove offering high levels of housing-related support for young people aged 16-25 with multiple and complex needs. The services have 15 and 20 bedspaces respectively, with shared communal facilities; the services support young people to manage their daily living activities in areas including finances and budgeting, developing life and work skills, and managing self-care.

We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures.

We are looking for a Supported Housing Support Worker to join our team, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are:

Housing and Compliance

• Support young people to understand and comply with their occupancy agreements, including coaching them to meet house rules and responsibilities as part of preparing for successful independent living.
• Promote a strong rent‑payment and credit culture, encouraging residents to maintain regular payments and understand their financial obligations.
• Maintain up‑to‑date knowledge of housing legislation, welfare benefits, and statutory requirements affecting young people, ensuring practice aligns with current housing law and organisational policies.
• Respond promptly and effectively to breaches of agreement, including rent arrears, antisocial behaviour, or property damage, using restorative approaches where appropriate and working collaboratively with the wider team.

Coaching and Engagement

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community.
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance).

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. 

If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge

• Experience in housing or supported accommodation, ideally supporting young people with multiple and complex needs.
• Strong understanding of occupancy agreements, rent management, welfare benefits, and tenancy sustainment.
• Ability to manage arrears, ASB, and other non‑compliance issues using appropriate and restorative approaches.
• Good knowledge of housing legislation, safeguarding procedures, and compliance requirements, with the ability to maintain clear professional boundaries.
• Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living.

Skills and Abilities

• Confident in record‑keeping, including case notes, incident reporting, and health and safety checks.
• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary.
• Ability to work autonomously, and use own initiative, as well as being part of a team.
• Clear verbal and written communication skills, good IT, and keyboard skills.
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately.

CLOSING DATE: Sunday 26 July 2026 at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.

About the role 

The Administrative Assistant plays a key role in supporting the effective delivery of services,  projects, events and member communications across the organisation. Working closely with the  Head of Services and colleagues across teams, the postholder will provide high-quality  administrative, project and operational support, helping to ensure services run efficiently and  members receive excellent support and communication. 

This is a varied role requiring excellent organisational skills, attention to detail, strong  communication abilities and the capacity to manage multiple priorities. 

Key Responsibilities 

Services Administration 

• Provide administrative support for the planning, delivery and evaluation of webinars and  online events.

• Support the production and distribution of Fragile Links, including content coordination,  proofreading, scheduling and publication processes. 

• Assist the Head of Services with the administration and project management of  conferences, events and service-related projects. 

• Maintain accurate project records, databases and documentation. 

• Updating information on the website when requested 

• Maintaining records and information on research requests 

Project Administration 

• Provide administrative support for partnership projects 

• Maintain accurate participant and project records in line with data protection  requirements. 

• Coordinate member communications relating to projects and programmes.

• Monitor participation, gather feedback and support project reporting. 

Membership and Member Support 

• Support colleagues with membership communications and messaging when required. • Assist with member enquiries and administrative requests. 

• Ensure member records are maintained accurately and confidentially. 

Volunteering and support groups

• Support the Head of Services managing volunteer requests and meetings

• Run induction meetings for new volunteers

• Manage and promote the support group meetings across the platforms

Cross-Team Administration and Support 

• Provide customer service support for the online shop, including responding to customer  enquiries and assisting with product updates. 

• Contribute to organisation-wide projects and initiatives as required. 

• Database administration

• Support fundraising administration tasks 

General Responsibilities 

• Work collaboratively with colleagues across all teams. 

• Maintain accurate records and databases in accordance with organisational policies and  GDPR requirements. 

• Undertake other duties appropriate to the role as reasonably required.

Person Specification 

Essential 

• Experience in an administrative, project support or coordinator role.

• Excellent organisational and time management skills. 

• Strong attention to detail and accuracy. 

• Willingness to speak to people over the phone and respond to enquiries.

• Ability to manage multiple tasks and competing priorities. 

• Strong written and verbal communication skills. 

• Good IT skills, including Microsoft Office and database/CRM systems.

• Experience maintaining records and handling confidential information.

• Ability to work independently and as part of a team. 

• Commitment to providing excellent customer and member service. 

Desirable 

• Experience working within the charity, membership or health sector.

• Knowledge of Donorfy, Wordpress and digital communication platforms.

• Understanding of the needs of people living with long-term health conditions or  disabilities. 

Please note that the successful candidate will be required to undergo a fully enhanced DBS check,  prior to commencing employment with EDS UK. 

Application process 

Please send your CV, together with a covering letter outlining how your skills and experience meet the requirements of the role .

We are committed to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds and experiences. 

We reserve the right to close this vacancy early if we receive sufficient applications.

We’re looking for a proactive and creative individual to join our team as a Community Fundraising & Partnerships Manager — playing a vital role in growing the support that powers our work.

This role is all about connecting people with purpose. You’ll lead community fundraising activity, build meaningful partnerships with local businesses, and create engaging campaigns and events that inspire support and generate income. Working at the heart of our income generation strategy, you’ll help secure vital funding that directly supports the animals who rely on us.

If you thrive on building relationships, spotting opportunities and turning ideas into results, we’d love to hear from you.

Key Responsibilities

Community Fundraising & Engagement

• Develop and grow community fundraising activity across individuals, groups and local organisations.

• Create and deliver engaging campaigns and fundraising events.

• Recruit and support volunteers to maximise fundraising reach and impact.

• Deliver excellent supporter experiences and stewardship.

Corporate Partnerships

• Build and manage relationships with local businesses.

• Secure financial and in-kind support.

• Develop long-term partnerships that increase income and awareness.

Income Generation & Performance

• Work closely with the Head of Income Generation to deliver fundraising objectives and income targets.

• Maintain a strong pipeline of opportunities and provide regular reporting and forecasting.

• Monitor fundraising trends and identify new opportunities for growth.

Collaboration & Compliance

• Work collaboratively across the organisation to maximise opportunities and ensure consistent messaging.

• Ensure all activity complies with fundraising regulations, GDPR and organisational policies.

• Champion the charity’s values, professionalism and supporter care.

Person Specification

Experience & Knowledge

• Experience in community fundraising, supporter engagement or income generation.

• Experience managing relationships with supporters, community groups or corporate partners.

• Experience delivering successful fundraising campaigns or events.

• Understanding of fundraising principles and supporter stewardship.

Skills & Abilities

• Strong communication and relationship-building skills.

• Highly organised with the ability to manage multiple priorities.

• Proactive, self-motivated and results-driven.

• Confident networker and ambassador for the charity.

• Good IT skills, including CRM/database systems.

Personal Qualities

• Positive, collaborative and resilient.

• Committed to ethical fundraising and continuous learning.

• Passionate about delivering excellent supporter experiences.

As part of the interview process, shortlisted applicants will be asked to deliver a 10-minute presentation. Further details will be provided in the interview invitation.

Benefits

• Company pension

• Employee discount

• Free parking

• Health & wellbeing programme

• On-site parking

We are happy to discuss working hours for this role.

We are looking for an experienced, proactive, flexible, and knowledgeable Housing Support Worker to join our Housing Team. In this role, you will assess young people referred to the service and determine their suitability for New Horizon's Accommodation Pathway or private rented accommodation. You will provide high-quality, person-centred support to young people living within our accommodation projects, helping them to build the skills, confidence, and resilience needed to achieve positive and sustainable outcomes. You will be responsible for managing a diverse caseload across multiple accommodation schemes, completing assessments, developing support plans, and working closely with young people to identify and secure appropriate move-on options into independent living in a timely manner. The role requires effective partnership working with internal teams, local authorities, landlords, and other external agencies to ensure young people receive coordinated and holistic support.

This is a varied and rewarding role requiring excellent communication, sound professional judgement, and the ability to balance competing priorities while maintaining accurate records and delivering a high standard of service.

Key details

• Contract type and hours: permanent, full-time (35 hours a week Monday-Friday)

• Starting salary: £32,136 (salary scale is: £32,136.00-£35,778.00)

• Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR

• Application deadline: 9am, Monday 3rd August 2026

• How to apply: complete our application form below, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.

Location: Manchester (flexible with a minimum of 2 days in the office)

Interviews: Assessment centre in person at our office in Manchester on the 6th August 2026

We are looking for an experienced and enthusiastic Procurement Manager to join our Procurement team, to support the Head of Procurement to take the department to the next level.

You will use your commercial focus and expertise to drive best practices in our projects, managing various aspects of spending from RfQs for tail-end to tendering on our eProcurement portal for large project procurements.  You will find yourself constantly challenged to come up with innovative ways of thinking and working closely with stakeholders to lead on procurement understanding, driving value for money, strategic projects and managing the supply chain.

You will get involved in a huge variety of projects, from ICT equipment to Marketing and Events, and everything in-between – this means you’ll need to be dynamic and flexible and able to manage your own time well. Sustainability, Social Value and EDI are important to the Trust as a Charity, and so you will strive to embed this in our supply chain with the key suppliers that we work with.

This is an exciting role that the ideal applicant can really make their own and would suit someone who is a self-starter with energy and drive, and a good background in procurement.

Although this role is based in Manchester, you will be expected to travel to our centres across the U.K. with the requirement to stay away from home one or two nights a week if you’re working on key projects in certain areas. Primary locations for this work are Birmingham, Glasgow and London.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Procurement Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Procurement Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Fundraising Lead  
£45,000–£55,000 F/T 
Remote with regular travel 

About Metabolic Support 

Metabolic Support is the UK umbrella patient organisation for people living with Inherited Metabolic Disorders (IMDs) — rare, lifelong genetic conditions affecting around 40,000 people in the UK and 1.43 million worldwide. Since 1981 we have been at the forefront of rare disease advocacy, research and community support. 

About the Role 

This is a strategic, hands-on opportunity to lead our fundraising activity, drive sustainable income growth and position Metabolic Support as the leading international patient advocacy group for IMDs. Reporting to the Chief Executive, you'll shape and deliver an ambitious fundraising strategy, build relationships with trusts, foundations, corporates and major donors, and work across our small, agile team to embed fundraising principles into everything we do. The role has no direct reports but requires a collaborative, proactive approach and the confidence to work autonomously. 

Key Responsibilities 

• Develop and deliver an integrated fundraising strategy covering corporate partnerships, individual giving, major donors, trusts and foundations, legacies, community and events 

• Lead on high-value bids and build compelling donor propositions 

• Manage donor stewardship, CRM (Nutshell), budgets and board reporting 

• Instil fundraising principles across the team and maximise income opportunities organisation-wide 
   

About You 

• Proven fundraising or income generation experience with expertise in at least one area: trusts and foundations, corporates or major donors 

• Strong relationship-builder with excellent written and verbal communication skills 

• Highly organised, self-starting and comfortable managing competing priorities 

• Committed to Metabolic Support's mission; willing to travel in the UK and internationally