Fundraising and business development officer volunteer roles in Islington, swansea

Fundraising Lead (Volunteer Role)

Join Unlock YOUR Potential and Help Fund Opportunities That Transform Lives

Role: Fundraising Lead (Volunteer Position)
Location: Hybrid (London)
Time Commitment: Approximately 4–8 hours per week
Reporting To: Founder and Executive Director
Organisation: Unlock YOUR Potential

About Unlock YOUR Potential

Unlock YOUR Potential is a new London-based charity dedicated to empowering adults from socio-economically disadvantaged backgrounds through career coaching, employability skills, personal development, wellbeing support, life coaching, mentoring, and access to opportunities that help individuals achieve their full potential.

We believe that everyone deserves the opportunity to thrive, regardless of their circumstances. Through our programmes and services, we aim to help people build confidence, develop skills, improve wellbeing, and access pathways to sustainable employment and personal success.

To help us achieve our mission, we are looking for a passionate and driven Fundraising Lead to support the development of a sustainable fundraising strategy and secure the resources needed to create lasting impact.

The Opportunity

This is an exciting opportunity to play a vital role in shaping the future of a growing charity.

As Fundraising Lead, you will help develop and implement fundraising initiatives that support the charity’s work and long-term sustainability. You will have the opportunity to build fundraising systems, identify funding opportunities, and help create a culture of philanthropy and support around our mission.

Working closely with the Founder, Trustees, volunteers, and partners, you will help ensure that Unlock YOUR Potential has the financial resources needed to deliver meaningful programmes and expand its reach across London.

Key Responsibilities

1. Fundraising Strategy

• Support the development of a fundraising strategy and annual fundraising plan.
• Identify opportunities to diversify income streams.
• Help establish fundraising targets and priorities.
• Contribute ideas for sustainable income generation and growth.

2. Grants and Trusts

• Research potential grant-making trusts, foundations, and funding bodies.
• Support the preparation of funding applications and proposals.
• Assist with gathering information and evidence for funding bids.
• Help maintain a pipeline of grant opportunities.

3. Corporate Fundraising

• Work with the Partnerships Lead to identify corporate sponsorship opportunities.
• Develop relationships with businesses interested in supporting the charity.
• Explore opportunities for employee fundraising, sponsorship, and donations.
• Support applications to corporate social responsibility (CSR) and community investment programmes.

4. Community and Individual Giving

• Develop ideas for community fundraising activities and campaigns.
• Encourage supporter engagement and fundraising participation.
• Help build relationships with individual donors and supporters.
• Explore digital fundraising opportunities and online giving platforms.

5. Fundraising Administration

• Maintain records of fundraising activities and prospects.
• Support the development of fundraising materials and supporter communications.
• Assist with monitoring fundraising performance and reporting.

Skills and Experience

We welcome applications from individuals with a range of professional and lived experiences.

You may have experience in:

• Fundraising
• Grant writing
• Business development
• Sales and marketing
• Corporate partnerships
• Community fundraising
• Charity or voluntary sector work
• Bid writing
• Relationship management

We are particularly looking for someone who:

• Is passionate about creating positive social impact.
• Has strong written and verbal communication skills.
• Is proactive and able to work independently.
• Has excellent organisational skills and attention to detail.
• Enjoys researching opportunities and developing ideas.
• Can build positive relationships with a wide range of stakeholders.

Previous fundraising experience is welcome but not essential. We are equally interested in enthusiastic individuals who are willing to learn and contribute.

What You’ll Gain

By volunteering with Unlock YOUR Potential, you will:

• Help create opportunities for people facing social and economic barriers.
• Play a key role in building a charity from the ground up.
• Gain valuable fundraising and charity sector experience.
• Develop skills in grant funding, donor engagement, and fundraising strategy.
• Build your professional network across the charity, community, and corporate sectors.
• Enhance your leadership and strategic planning experience.
• Make a meaningful and lasting difference in the lives of others.

Our Commitment to Inclusion

Unlock YOUR Potential is committed to equality, diversity, and inclusion. We welcome applications from people of all backgrounds, experiences, and communities.

We particularly encourage applications from individuals with lived experience of the challenges faced by the people we support, as well as those who can bring diverse perspectives to our work.

How to Apply

If you are passionate about helping people unlock their potential and would like to use your skills to support a meaningful cause, we would love to hear from you.

Join us and help secure the resources that will empower individuals, strengthen communities, and create brighter futures across London.

Together, we can unlock potential, create opportunity, and transform lives.

About us

The CFDN is a registered charity and voluntary organisation dedicated to supporting individuals with disabilities and their families of all faiths and none across Essex & East London. Our mission is simple but important: to serve people with disabilities and their families by creating a supportive community and promoting opportunity through our network and events.​

Our charity is run by volunteers and led by our trustees and CEO, who are dedicated to keeping our community strong and vibrant. From swimming events at Leyton Lagoon to family disco's, bi-weekly pub group for adults, Saturday club for adults, theatre trips, family BBQs, seaside coach trips, adventure days at Lambourne End Centre for Outdoor Learning and much more, we offer a diverse range of events to suit everyone's interests.
 

Introduction

We are seeking dedicated individuals to join our team of Volunteer Community Fundraisers and Event Coordinators. As a volunteer, you will have the opportunity to make a positive impact on the lives of people with disabilities and their families and contribute to the betterment of your community. This is a rewarding and fulfilling role that allows you to share your skills, experiences, creativity, have fun and give back.

Please note this is not a paid role but the volunteer will be able to claim reasonable expenses in line with policy. We ask that volunteers commit to a minimum of 4 hours a month.

Location: Across East London and Essex, including Redbridge, Waltham Forest and Havering

Our Charity

The CFDN charity has been in existence since 1962 servicing people with disabilities and their families of all faiths and none across Essex and East London. We rely on our dedicated volunteers to help us support our community and enable people with disabilities with the social, emotional, spiritual and material support they may need.

Many of our volunteers have been with us for 20+ years, and we are looking to extend our dynamic and diverse workforce of volunteers and staff.

Responsibilities

- Help plan, organise and run fundraising initiatives and events

- Market and promote our events and activities across your area

- Assist with project management, including planning, organising, and executing community fundraising projects and events at a local level

- Participate in fundraising efforts face-to-face, online or remotely to support community programs

- Keep up to date with compliance, statutory and mandatory training provided by the charity. Opportunities to learn and develop.

- Promote a fun, welcoming and inclusive environment for our members.

- Work with other fundraisers and give feedback to the CEO and Trustees on fundraising activities and achievements

- Perform administrative tasks such as record keeping, event details, incident reporting and data entry

- Help execute the charity strategic plan and achieve our financial targets to continue our services for many years to come.

Experience

- You must have a genuine desire to help others.

- An understanding of the needs of people with disabilities or SEN or experience in supporting a family member/friend with SEND is desirable.

- Knowledge of event organising or the ability to learn

- Experience in fundraising events and activities or the desire to learn

- Good communication skills

- Ability to use a computer and access our central volunteer hub online

- Organisational skills for administrative abilities

This role is working with vulnerable adults and children; therefore, a satisfactory recruitment process and Disclosure and Barring Service check, including the adult and child barring lists, are required for the role.

As a Community Fundraising Volunteer, you will have the opportunity to make a difference in the lives of others while gaining valuable experience in project management, leadership, and community engagement with the ability to progress skillsets and job opportunities.

Join our team today and be part of a positive community.

�� Guardian Light Foundation Board of Directors – Roles, Expectations & Benefits �� Our Mission

Guardian Light Foundation (GLF) is a for-profit social enterprise dedicated to transforming the lives of homeless and abused children, teenagers, and struggling single-parent families. We provide safe housing, education, career pathways, legal aid, and life-skills support to help individuals rebuild their lives with dignity and independence.

We are building not just an organisation — but a movement of hope, empowerment, and social impact.

�� BOARD EXPECTATIONS (Applies to ALL Members)

Every GLF board member plays a direct role in the success and sustainability of the organisation.

�� Core Expectations

• Fundraising Commitment:
  Every board member must actively participate in fundraising campaigns, donor outreach, and sponsorship drives.
  Each member is required to make a personal monthly donation to the organisation (amount optional but meaningful).

• Time Commitment:
  Minimum of 20 hours per month, including board meetings, subcommittee work, fundraising events, and strategic planning.

• Ambassadorship:
  Represent GLF publicly as a visible ambassador at community events, speaking engagements, and networking functions.

• Governance & Accountability:
  Ensure the organisation operates ethically, transparently, and in alignment with its mission and legal obligations.

• Strategic Leadership:
  Contribute skills, knowledge, and professional networks to advance the organisation’s growth, partnerships, and visibility.

• Passion for the Mission:
  Demonstrated commitment to supporting children, teenagers, and single-parent families experiencing hardship.

�� OVERALL BOARD MEMBER BENEFITS

• Prestige: Founding member of a ground-breaking national social enterprise.

• Networking: Exclusive access to philanthropists, public officials, and corporate leaders.

• Leadership Development: Gain board-level governance and strategic experience.

• Impact Legacy: Directly shape programs that provide homes, hope, and opportunity for hundreds of lives.

• Visibility: Public recognition through GLF website, media, and national campaigns.

• Personal Fulfilment: Be part of a purpose-driven organisation changing the narrative for children and families in need.

�� IDEAL CANDIDATE PROFILE (For All Roles)

We are looking for leaders who are:

• Deeply passionate about social impact, youth empowerment, and family stability.

• Professionally experienced (1+ years) in their area of expertise.

• Team players who bring creativity, positivity, and initiative.

• Connected and influential, willing to open doors and amplify GLF’s message.

• Dedicated, committing time, expertise, and monthly donations.

Position: Board of Director - Treasurer (Unpaid Volunteer Role)

Reports to: Board Chairperson

Location: Hybrid (remote + in-person events as needed)

Responsibilities:

• Oversee all financial matters including budgeting, accounting, and financial reporting.

• Ensure compliance with statutory financial regulations and charity law.

• Work closely with auditors and the Finance Committee.

• Present financial reports at each board meeting.

• Support fundraising and resource management strategy.

Requirements:

• Background in finance, accounting, or business administration.

• Knowledge of charity finance and UK financial reporting standards.

• Integrity and attention to detail.

Benefits:

• Direct influence over financial sustainability and impact measurement.

• Recognition in philanthropic financial management networks.

Compensation:
This is an unpaid volunteer position.

About Us

Bright Futures and the Hillel Bright Futures Trust are proud to be South London's leading SEND community hub. Based in Croydon, we offer a vital range of education, training, and well-being services. We mainly serve children aged 4 to 19 years, extending up to 25 years for individuals with special educational needs and disabilities (SEND).

We are deeply family-centred. We firmly believe that "a happy parent is a happy child." Because we champion equal opportunity and community support, over 90% of our services are delivered completely free of charge. This life-changing charitable work is only possible through the dedication of our incredible team and volunteers.

The Opportunity

Are you looking to use your professional leadership and management skills to make a real social impact? We are seeking two proactive and highly organised Volunteer Operations Leads (Directors) to jointly support the hands-on delivery of our vital community hub programmes.

Guided directly by the CEO, you will work together to ensure our diverse services run smoothly, remain on time, and stay within budget. This rewarding role offers high-level operations management experience within the charity sector, allowing you to act as a central pillar across our entire organisation.

What You Will Do

As part of a dual-lead operational team, your role will span a range of business and project administration duties:

• Programme Delivery: Jointly manage and deliver community hub programmes (90% of which are free), ranging from our Homeschooling Hub to After-School and Holiday Clubs.
• Stakeholder Coordination: Support staff, volunteers, and external stakeholders, ensuring the team remains timely, professional, and kind during service delivery.
• CEO Support: Coordinate directly with the CEO to manage workflows, schedule essential meetings, and align project timelines.
• Human Resources: Assist with tracking volunteer onboarding records and training schedules.
• Fundraising Support: Help track grant applications and coordinate local fundraising events.
• Communications & Social Media: Create engaging content using Canva and manage our active social media profiles to promote hub activities.

What We Are Looking For

Essential Skills:

• Tech Literacy: Mastery of the full Microsoft Office Suite, including Microsoft Teams.
• Design Tools: Proficiency in Canva to create engaging social media and marketing graphics.
• Communication: Warm, professional written and verbal communication skills.
• Organisation: Strong time management, budget awareness, and the ability to manage diverse administrative tasks

Desirable Criteria:

• Driving License: A clean, valid UK driving license is highly preferred.
• Background Checks: A current Enhanced DBS check is ideal, though we can arrange this for you.

Commitment & Flexibility

We require a combined commitment across our core office days: Monday, Wednesday, and Thursday, with online remote workflows on Tuesday and Friday.

As this is an official job-share arrangement, the two Operations Leads will divide and coordinate these days between them to ensure seamless operational cover across the 3 core days.

What We Offer You

• Free Hot Lunch: Provided daily at our hub.
• Travel Expenses: Full reimbursement of reasonable travel costs.
• Well-being Support: Access to our Employee Assistance Programme (via Bright HR).
• Professional Development: Free targeted training where required to enhance your performance.
• References: A high-quality reference upon successful completion of your placement.
• Environment: A friendly, supportive team environment making a genuine difference.

TVS is a small, volunteer-led charity dedicated to working with rural schools in South Africa, aiming to empower vulnerable children through education.  We are recruiting a team of volunteers to work with our trustees to help us to continue our work to transform lives. If you are passionate about building relationships and driving positive change, you could make a significant impact as a volunteer Corporate Partnerships Officer, helping our charity connect with businesses, develop collaborative projects, and secure crucial support for our cause.

In this role you would advise our board on developing strategies and take on a variety of responsibilities such as

Conducting prospect research to identify potential corporate partners

Securing new partnerships with firms whose values align with the charity.

Relationship building maintaining regular, high-quality communication with partners

Organising and facilitating employee-led fundraising initiatives

Representing the charity at networking opportunities to raise the profile of the organization.

If you have experience in business development, networking, or simply a desire to make a difference, we encourage you to join us. You would be working remotely but would be at the heart of our organization, meeting up regularly, online or in person, with our trustees and fellow volunteers.

We're looking for new Board Members who are interested in making a real difference to the future of Graeae.

A pivotal member who is recruited for their specialist skills or knowledge and because they are representative of those with a stake or interest in Graeae’s work. In law, Trustees of Graeae have three particular duties – compliance, care and prudence – which are set out in the recruitment pack.

We are interested in hearing from Deaf, Disabled and neurodivergent individuals and looking to recruit 3-4 people with experience in one or more of the following:

• Financial management
• Law
• Producing (commercial and subsidised sectors)
• Business planning and management
• Equity, diversity and inclusion
• Delivering digital projects
• Fundraising
• HR

Being a Graeae Board Member can be stimulating, challenging and rewarding. It offers the chance to work with a dedicated, committed, resourceful and professional group of people (staff team, Board and advisers) in an innovative and challenging environment.

We’re REMIX, a Shoreditch‑based social mobility charity built on one belief: young people deserve the power, tools, and confidence to remix their lives and create futures that feel like theirs. We’re gearing up for our official launch this September — and we’re looking for a visionary volunteer CEO to take the lead.

This is not a symbolic role. This is hands‑on, high‑energy, entrepreneurial leadership at the heart of a new youth‑driven movement.

This VOLUNTEER Role

As our volunteer CEO, you’ll be the driving force behind Remix’s setup, launch, and early growth. You’ll shape our strategy, build our team, and create the momentum that carries us into — and beyond — September. If you thrive on purpose, pace, and possibility, this is your stage.

What You’ll Lead At REMIX

You’ll take ownership of the big picture and the practical steps that get us there, including:

• Steering the setup and launch of Remix.

• Building and motivating a passionate volunteer team.

• Developing partnerships across Shoreditch and beyond.

• Leading on fundraising, visibility, and community engagement.

• Setting the tone for a bold, youth‑centred culture.

• Guiding our long‑term strategy and organisational growth.

This is a role for someone who sees opportunity everywhere and isn’t afraid to make things happen.

What You'll Bring To REMIX

• A driven, entrepreneurial mindset.

• Natural leadership and the ability to inspire others.

• Experience building or leading teams, projects, or organisations.

• A passion for youth empowerment and social mobility.

• Confidence navigating fast‑moving, creative environments.

• The ability to turn ideas into action and action into impact.

What You'll Get From Your Time At REMIX

• The chance to build a charity from the ground up.

• A leadership role with real purpose and real influence.

• A platform to shape opportunities for young people across London.

• A creative, committed team who believe in the mission.

• The satisfaction of knowing your leadership will change lives.

Ready to Lead the Remix

If you’re excited by challenge, motivated by impact, and ready to help young people rewrite their futures, we’d love to hear from you.

Share a bit about your experience and what drives you — let’s build something powerful together.

Volunteer Executive Assistant to the CEO

Organization: Bright Futures & Hillel Bright Futures Trust Community Hub
Location: Croydon, South London (Office-based)
Time Commitment: Main office days - Monday, Wednesday, and Thursday/Online the remaining days (Potential Job Share available)
Start Date: Immediate (Following successful interview and reference checks)
Benefits: Free hot lunch, travel expenses, free training, and EAP support

About Us

Bright Futures and the Hillel Bright Futures Trust are proud to be South London's leading SEND community hub. Based in Croydon, we offer a vital range of education, training, and well-being services. We mainly serve children aged 4 to 19 years, extending up to 25 years for individuals with special educational needs and disabilities (SEND).

We are deeply family-centred. We firmly believe that "a happy parent is a happy child." Because we champion equal opportunity and community support, over 90% of our services are delivered completely free of charge. This life-changing charitable work is only possible through the dedication of our incredible team and volunteers.

The Opportunity

Are you looking to use your professional skills to make a real social impact? We are seeking a highly organized, proactive Volunteer Executive Assistant (EA) to support our Chief Executive Officer.

This rewarding role offers the chance to gain high-level experience in the charity sector. You will act as a central pillar across our organization, directly contributing to our growth and community outreach.

What You Will Do: arrange of business admin duties - 

• CEO Support: Manage diaries, schedule meetings, and handle administrative workflows.
• Project Assistance: Coordinate tasks for community initiatives to support free service delivery.
• Human Resources: Assist with volunteer onboarding records and training schedules.
• Fundraising Support: Help track grant applications and coordinate local fundraising events.
• Communications & Social Media: Create content using Canva and manage our active social media profiles.

What We Are Looking For

Essential Skills:

• Tech Literacy: Mastery of the full Microsoft Office Suite, including Microsoft Teams.
• Design Tools: Proficiency in Canva to create engaging social media and marketing graphics.
• Communication: Warm, professional written and verbal communication skills.
• Organisation: Excellent time management and the ability to manage diverse administrative tasks.

Desirable Criteria:

• Driving License: A clean, valid UK driving license is highly preferred.
• Background Checks: A current Enhanced DBS check is ideal, though we can arrange this for you.

Commitment & Flexibility

• We require a commitment on our core days: Monday, Wednesday, and Thursday. Online days: Tuesday and Friday (will consider job share across 3 days)
• We welcome applications from individuals looking for a job-share volunteer arrangement to cover these days.

What We Offer You

• Free Hot Lunch: Provided daily at our hub.
• Travel Expenses: Full reimbursement of reasonable travel costs.
• Well-being Support: Access to our Employee Assistance Programme (via Bright HR).
• Professional Development: Free targeted training where required to enhance your performance in the role.
• References: A high-quality reference upon successful completion of your placement.
• Environment: A friendly, supportive team environment making a genuine difference.

WANTED: Trustees to support over 3.5 million people living with genetic, rare and undiagnosed conditions.

Genetic Alliance UK is looking for three new trustees as well as a new chair due to existing board members having served the maximum time allowed.

About us

We are an alliance of over 220 charities and support groups with an ambitious strategy focused on working together to improve the lives of the 1 in 17 people in the UK affected by rare, genetic or undiagnosed conditions. We campaign for timely diagnosis, better coordinated care, and improvements in screening, testing, services and treatment.

What are we looking for?

We are seeking candidates with a personal or professional passion for driving these improvements, who can bring relevant skills and experience to help shape our work.  As part of the organisation’s work to foster diversity, equity and inclusion, we aim to have a broad and varied membership of the Board. We encourage applications from the devolved nations of the UK. We particularly welcome applications from people with lived experience of rare, genetic or undiagnosed conditions either directly, via family and friends, or through a connection with one of our member organisations.

We are keen to recruit people with skills and knowledge in one or more of the following areas:

● Business development and income generation

● Human resources and people management

● Fundraising and philanthropy

● Media, communications and public relations

● Reproductive choice techniques and ethics

● Research in genetics or rare conditions.

What will you be doing?

Trustees play a key role in leading and supporting the charity. We ask them to:

● Attend four Board meetings each year (at least two meetings are held online, with one or two in-person Board meetings each year usually in central London)

● Attend one in-person Board Strategy Away Day each year (usually following one of the in-person Board meetings)

● Attend the one-hour Annual General Meeting in autumn each year

● Consider joining one of our sub-committees, with up to four online meetings each year.

The roles are voluntary (unpaid). We reimburse reasonable expenses necessary for attending meetings and taking part in Genetic Alliance UK activities. 

Most of our trustees are sponsored by our member organisations. If you have a connection with one of the charities in our alliance or the conditions they support, please mention this on your application.

We will provide full induction for successful candidates.

All postholders will be appointed for a first term of up to three years, with a possible further three years and up to a maximum nine years in exceptional circumstances.

Young Enterprise is the UK’s leading youth charity specialising in enterprise and financial education. Our vision is that every young person, regardless of their background, is given the opportunity to develop the skills, confidence, and mindset they need to thrive in work and life.

Since our founding, we have supported 7.2 million young people through enterprise and financial education programmes, including 1.1 million who have started Young Enterprise businesses. As a founding member of Junior Achievement Worldwide, we are part of a global network spanning more than 100 countries, preparing young people for success in a global economy.

We are seeking an exceptional individual to become Chair of our Board of Trustees at a pivotal point in our journey. This is a highly influential role, offering the opportunity to lead our Board, support our CEO and senior leadership team, and champion our ambitious 2024–2030 Transforming Futures strategy.

This strategy aims to ensure that every young person has access to the financial education, enterprise capability, and work readiness they need to succeed, while deepening our impact on those facing the greatest barriers.

We are looking for a strategic and well-connected leader who can:

• Lead and inspire a high-performing, diverse Board of Trustees

• Strengthen relationships with government, policy makers, funders, and corporate partners

• Support fundraising and advocacy through strategic introductions and influence

• Ensure excellence in governance, safeguarding, compliance, and financial sustainability

• Act as a visible ambassador for Young Enterprise nationally and internationally

We are particularly interested in hearing from candidates who bring:

• Significant leadership experience at Board or executive level in charity, corporate, or public sectors

• A strong personal commitment to improving life chances for young people

• Credibility and networks among senior decision makers, funders, or policy influencers

• Strategic leadership and governance expertise

• Experience in fundraising, public affairs, or policy advocacy (desirable)

• An interest in education, youth development, enterprise, or social mobility

Above all, we are seeking someone who shares our vision and values and is passionate about helping young people, particularly those facing the greatest barriers, build successful futures.

The successful candidate will chair six Board meetings per year (primarily London-based), participate in events, visits, and stakeholder engagement, and commit approximately 1–2 days per month. This is an unpaid role, but reasonable out-of-pocket expenses will be reimbursed. The initial appointment is for three years, with the possibility of reappointment for an additional term of three years.

Young Enterprise is committed to diversity, equity, and inclusion, and we strongly encourage applications from individuals whose backgrounds reflect the diverse communities and young people we serve across the UK.

Keeping Young People Safe

We are committed to keeping young people safe. All successful candidates will undergo an enhanced DBS (England & Wales) check and receive safeguarding training.

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful candidates will receive ongoing safeguarding training throughout and be expected to uphold excellent safeguarding practice at all times.

How to Apply:

Please refer to our information pack for full details.

If you would like to play a transformational role in shaping the futures of young people across the UK, please send:

• An up-to-date CV (PDF format)

• A supporting statement (maximum two sides of A4) outlining your suitability for the role, based on the essential criteria in the person specification

Applications should be received by 23:30 on 21 June 2026. Interviews will be held between 29 June and 3 July 2026.

For further information, applicants are encouraged to review Young Enterprise’s Annual Report & Accounts and Transforming Futures Strategy.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join us at this exciting moment and help empower the next generation to succeed.

The Chair of Trustees will hold the Board and Senior Management Team to account for The Lullaby Trust’s mission and vision, providing inclusive leadership to the Board of Trustees, ensuring that each trustee fulfils their duties and responsibilities for the effective governance of the charity. 

Operations Director (Volunteer Role)

Join Unlock YOUR Potential and Help Build a Charity That Changes Lives

Role: Operations Director (Volunteer Position)
Location: Hybrid (London)
Time Commitment: Approximately 4+ hours per week
Reporting To: Founder and Executive Director
Organisation: Unlock YOUR Potential

About Unlock YOUR Potential

Unlock YOUR Potential is a new London-based charity dedicated to empowering adults from socio-economically disadvantaged backgrounds through career coaching, employability skills, personal development, wellbeing support, life coaching, mentoring, and access to opportunities that help individuals build brighter futures.

We believe everyone deserves the opportunity to achieve their full potential, regardless of their circumstances. Through coaching, mentoring, skills development, wellbeing support, and strong partnerships, we aim to help individuals gain the confidence, skills, and opportunities needed to succeed.

As we continue to grow, we are seeking a passionate, organised, and strategic Operations Director to help build the systems, structures, and processes that will enable the charity to maximise its impact.

The Opportunity

This is a rare opportunity to join the leadership team of an ambitious start-up charity and play a pivotal role in shaping its future.

As Operations Director, you will provide strategic and operational leadership across the organisation, ensuring that volunteers, programmes, partnerships, and internal processes work effectively and efficiently.

You will work closely with the Founder, Trustees, and volunteer leadership team to help establish a strong organisational foundation that supports sustainable growth and long-term success.

Your contribution will directly help create opportunities for individuals across London to unlock their potential and build better futures.

Key Responsibilities

1. Operational Leadership

• Provide strategic oversight of the charity’s day-to-day operations.
• Help develop and implement operational plans that support organisational goals.
• Ensure effective coordination across programmes, projects, and volunteer teams.
• Support the development of systems, processes, and procedures that improve efficiency and effectiveness.

2. Organisational Development

• Help establish a strong operational framework for a growing charity.
• Support the development and implementation of policies and procedures.
• Contribute to organisational planning and strategic decision-making.
• Identify opportunities to improve performance and service delivery.

3. Volunteer Leadership and Support

• Work closely with volunteer leaders across different functions.
• Provide guidance and support to team members where required.
• Help foster a positive, collaborative, and inclusive culture.
• Support volunteer recruitment, retention, and development initiatives.

4. Programme Oversight

• Work alongside the Programme Coordinator to support the effective delivery of services.
• Monitor operational performance and programme implementation.
• Help ensure activities are aligned with the charity’s mission and objectives.
• Support quality assurance and continuous improvement.

5. Governance and Compliance

• Assist Trustees in maintaining good governance practices.
• Support compliance with charity regulations, policies, and procedures.
• Help identify and manage operational risks.
• Contribute to safeguarding, health and safety, and data protection processes where appropriate.

6. Planning and Performance

• Help establish organisational goals and performance measures.
• Monitor progress against operational priorities.
• Support impact measurement and organisational reporting.
• Assist in developing annual operational plans and objectives.

7. Collaboration and Growth

• Work closely with the Partnerships Lead, Fundraising Lead, Marketing & Communications Lead, and other volunteer leaders.
• Support the development of strategic partnerships and growth opportunities.
• Contribute ideas that strengthen sustainability, efficiency, and impact.
• Help prepare the organisation for future expansion.

Skills and Experience

We welcome applications from individuals with a range of professional backgrounds and experiences.

You may have experience in:

• Operations management
• Charity leadership
• Project or programme management
• Business management
• Organisational development
• Volunteer management
• Human resources
• Governance and compliance
• Community or voluntary sector leadership

We are particularly looking for someone who:

• Has strong organisational and leadership skills.
• Can think strategically while also supporting practical implementation.
• Is confident coordinating people, projects, and priorities.
• Has excellent communication and relationship-building skills.
• Is proactive, reliable, and solutions-focused.
• Can work collaboratively with a diverse team.
• Shares our passion for empowering people and creating opportunities.

Previous experience in a leadership or management role is desirable but not essential.

What You’ll Gain

By volunteering with Unlock YOUR Potential, you will:

• Play a senior leadership role within a growing charity.
• Help shape the future direction and success of the organisation.
• Gain valuable strategic and operational leadership experience.
• Develop skills in charity governance, organisational development, and social impact.
• Build relationships with professionals across the charity, corporate, and community sectors.
• Enhance your CV and professional profile.
• Make a lasting difference to individuals and communities across London.

Why This Role Matters

Without strong operations, even the best ideas struggle to achieve lasting impact.

As Operations Director, you will help ensure that Unlock YOUR Potential is well-organised, sustainable, and capable of delivering high-quality support to the people who need it most. Your leadership will help transform vision into action and ambition into measurable impact.

Our Commitment to Inclusion

Unlock YOUR Potential is committed to creating an inclusive, welcoming, and diverse organisation where everyone is valued and respected.

We welcome applications from people of all backgrounds, experiences, and communities. We particularly encourage applications from individuals with lived experience of social and economic disadvantage, as well as those who can bring diverse perspectives, skills, and ideas to our work.

How to Apply

If you are passionate about leadership, organisational development, and creating opportunities that help people thrive, we would love to hear from you.

Join us and help build the foundations of a charity that empowers individuals, strengthens communities, and transforms futures across London.

Together, we can build an organisation that unlocks potential, creates opportunity, and changes lives.

Purpose of the Role

To join the board as a Volunteer Finanical Director, bringing governance knowledge and strategic thinking to strengthen board effectiveness, uphold the CIC's obligations, and ensure all decisions are made in the best interests of the community we serve.

Role and Responsibilities

1. Guide the Board

• Attend two to three board meetings per month, virtual or hybrid, and come prepared to contribute
• Help ensure decisions are made properly, recorded, and followed through
• Review and respond to decisions outside of meetings within 48 to 72 hours
• Support the review of policies and raise questions when something needs attention
• Support the development of projects and programmes by contributing ideas, strategic thinking, critical insight, and creative, innovative approaches, while bringing energy, boldness, and enthusiasm.

2. Keep Us on Track

• Contribute to strategic decision-making, policy approval, and organisational oversight
• Monitor organisational performance and support the Managing Director in delivery accountability
• Flag risks early and help ensure resources are used well and in line with our mission
• Keep the needs of the communities we serve at the centre of every decision

3. Be a Critical Friend

• Challenge and support the Managing Director with honesty and care
• Ask the questions that need to be asked, even when it is uncomfortable
• Help us grow in a way that is sustainable and grounded in our values

4. Champion What Matters

• Be an ambassador for Zion Wellness in how you show up and speak about us
• Participate in bi-directional mentorship exchanges with young people on the programme
• Ensure safeguarding, inclusion, and community interest are never an afterthought

What We Are Looking For

You will bring:

• A strong professional background in finance, budgeting, and strategic financial planning
• Confident, values-led leadership with the ability to represent the CIC's mission at board level
• A background in leadership, social impact, or community outreach
• Experience in creative direction, entrepreneurship, or project leadership
• Understanding of organisational strategy, stakeholder engagement, and partnership development
• A genuine commitment to systemic change and the communities we serve

It would be great if you also have:

• Governance experience such as trustee, governor, or board-level involvement, though this is not essential
• Experience in a charity, CIC, or grassroots organisation
• Training and induction will be provided for the right candidate

Please Note:  

This role is open to graduate and university students (aged 18+) who are looking to gain real leadership and governance experience. If you are early in your career and passionate about community impact, we want to hear from you. Ongoing support will be provided.

Norfolk Tennis is the county governing body for tennis and padel in Norfolk and a volunteer-led Charitable Incorporated Organisation (Charity No. 1203480). We work in partnership with the Lawn Tennis Association to support clubs, venues, coaches and players across the county, helping more people enjoy the physical, social and community benefits of tennis and padel. Our work aligns with the LTA’s “Tennis Opened Up” strategy, which aims to make the sport accessible, welcoming and enjoyable for everyone. Norfolk Tennis is governed by a Board of Trustees supported by a volunteer Management Committee representing clubs, venues and key development areas across the county. As tennis and padel continue to grow, Norfolk Tennis is seeking individuals to join its Board of Trustees and contribute strategic leadership to the development of tennis and padel across the county.

About the Trustee Role
Trustees play a vital role in ensuring Norfolk Tennis is well governed, financially sustainable and strategically focused. Working collaboratively with fellow Trustees and the Management Committee, Trustees help ensure the organisation operates effectively as a charity while delivering meaningful impact for tennis and padel across the county.

Trustees are responsible for:

• Supporting the strategic direction of Norfolk Tennis
• Ensuring strong governance, accountability and compliance
• Providing independent professional expertise and oversight
• Acting in the best interests of the charity and its beneficiaries
• Helping ensure resources are used effectively to support tennis development

Trustees attend periodic Trustee meetings (typically online) and may attend Management Committee meetings where helpful to maintain alignment between governance and operational delivery.

We are particularly interested in individuals who can contribute leadership or professional expertise in the following areas.

Governance & Charity Law Trustee
To support strong governance and ensure compliance with regulatory requirements, Norfolk Tennis is seeking a volunteer trustee with expertise in charity law.

This role focuses on providing guidance on legal responsibilities, governance best practice and risk management to support the organisation’s long-term stability and integrity.

Key contributions include:
• Advising the Board of Trustees on charity law, governance and regulatory requirements
• Supporting compliance with Charity Commission guidance and best practice
• Reviewing governing documents and supporting any required updates
• Providing input on policies, risk management and decision-making processes
• Ensuring the organisation operates within its legal and charitable objectives
• Offering guidance on contracts, partnerships and potential liabilities

This role would suit someone with experience in charity law, governance, legal advisory or regulatory compliance, ideally with an understanding of the charitable or sports sector.

Governance & Safeguarding Trustee
This role helps ensure Norfolk Tennis maintains the highest standards of governance, safeguarding and regulatory compliance.

Working alongside the County Safeguarding Officer and fellow trustees, this role supports the Board in maintaining robust policies, procedures and governance frameworks that reflect both charity law and LTA safeguarding expectations.

Key contributions include:

• Supporting strong governance structures and trustee responsibilities
• Providing oversight of safeguarding frameworks and best practice
• Ensuring appropriate policies and reporting processes are in place
• Advising on governance matters including risk management and compliance
• Promoting a culture of safe, responsible and ethical sport across the county

This role would suit someone with experience in governance, safeguarding, compliance, law or risk management.

Inclusion & Disability Trustee
Norfolk Tennis is committed to ensuring tennis and padel are open and accessible to all communities.

The Inclusion & Disability Trustee helps champion equality, diversity and accessibility across the county, supporting initiatives that widen participation and remove barriers to involvement.

The role includes:

• Supporting Norfolk Tennis in embedding Equality, Diversity and Inclusion (EDI) principles
• Championing inclusive participation for disabled players and under-represented groups
• Advising on inclusive programme development and community engagement
• Supporting initiatives linked to the LTA’s Open Court disability tennis programme
• Helping identify partnerships with organisations supporting inclusive sport

This role would suit someone with experience in EDI leadership, disability sport, community engagement, education or inclusion policy.

Who We Are Looking For
We welcome applicants who bring professional expertise, leadership experience and an interest in supporting community sport.

Experience in tennis is not essential.

We particularly welcome individuals with backgrounds in:

• finance, accounting or investment
• governance, compliance or safeguarding
• equality, diversity and inclusion
• disability sport or community engagement
• commercial partnerships or business development

Most importantly, we are looking for people who bring sound judgement, integrity, collaborative working and a commitment to supporting tennis across Norfolk.

Time Commitment
The role is designed to fit alongside professional and personal commitments.

Typical involvement includes:

• periodic Trustee meetings (normally online/Zoom)
• monthly (or every 5-6 weeks) Management Committee meetings (normally online/Zoom)
• periodic engagement on strategic matters within your area of expertise

Why Join Norfolk Tennis?
This is an opportunity to make a meaningful contribution to the future of tennis and padel in Norfolk.

As a Trustee you will help:

• shape the strategic direction of county tennis
• support clubs, venues and players across Norfolk
• promote inclusive participation in sport
• strengthen the long-term sustainability of tennis in the county

You will also be part of a friendly and committed volunteer team working in partnership with one of the UK’s leading national governing bodies for sport.

Norfolk Tennis is committed to equality, diversity and inclusion, and welcomes applications from people of all backgrounds.