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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a rare opportunity to lead and grow an established, high-performing fundraising team, shaping the next phase of Teens Unite's growth as we enter the most ambitious chapter in our history.
As a member of the Executive Leadership Team, you will lead the delivery of an ambitious five-year income strategy that broadens and deepens relationships with major donors, philanthropists, corporate partners and leads the charities capital appeal. You will redefine how the charity approaches modern philanthropy, creating innovative partnerships that generate shared value while increasing both impact and income.
Who we are:
Teens Unite is leading the way in youth cancer support.
We’re an energetic, ambitious and dynamic charity improving the lives of 13-24-year-olds living with, and beyond, cancer. We’re not here to cure cancer. We’re here to empower young people to rebuild their lives and thrive beyond a diagnosis.
As we approach our 20th anniversary, we are entering the most exciting and ambitious chapter in our history.
We have bold plans to treble the number of young people we support, grow our income beyond £3 million per year and open the Home of Teens Unite, England's first purpose-built retreat for teenagers and young adults living with and beyond cancer.
To help us achieve this vision, we are looking for an exceptional fundraising leader to join our Senior Leadership Team as Head of Fundraising & Philanthropy.
This is a rare opportunity to join a charity with a proven model, strong foundations and ambitious growth plans. You'll inherit an experienced and successful fundraising team whilst playing a leading role in shaping the next phase of our development.
Most importantly, you'll help ensure thousands more young people affected by cancer can access the support, experiences and opportunities they deserve and build a facility that will support generations to come.
The role:
Reporting directly to the Chief Executive, the Head of Fundraising & Philanthropy will provide strategic leadership across all fundraising activity at Teens Unite.
You will oversee and develop our income generation strategy, ensuring existing income streams continue to grow whilst creating new opportunities for transformational support.
A key focus of the role will be philanthropy, major donors and capital fundraising.
You will build meaningful relationships with major donors, high-net-worth individuals, family foundations, trusts, corporate supporters and strategic partners, creating opportunities for significant investment in the future of
Teens Unite.
You will also play a central role in securing funding for the Home of Teens Unite, a transformational project that will create England's first dedicated retreat and support centre for young people living with and beyond cancer.
As a member of the Senior Leadership Team, you will contribute to wider organisational strategy and help guide the charity through an exciting period of growth and development.
Key Responsibilities:
We're looking for someone who combines strategic thinking with exceptional relationship-building skills. Someone who can inspire supporters, lead a talented team and deliver ambitious growth.
Strategic Leadership
Philanthropy & Major Giving
Capital Appeal Leadership
Team Leadership
Why this role is different:
This isn't a role where you'll inherit a struggling fundraising programme and spend your first year fixing problems. You'll join an organisation with:
Who you are:
We're looking for an ambitious and relationship-focused fundraising leader who is excited by the opportunity to help shape the future of a growing charity.
You may currently be working as:
Most importantly, you'll bring:
Essential
Desirable
Reporting to: Chief Executive
Direct reports: Trusts & Grants Manager, Events & Challenges Fundraising Team and other fundraising staff as the charity grows
What We Offer:
Summary of Key Milestones
We will commence the first round of interviews from Wednesday 30th September
Should a suitable candidate be found prior to the closing date, applications will close early.
Teens Unite empowers young people aged 13-24 living with and beyond cancer to rebuild their lives, thrive beyond diagnosis and reach their potential
The client requests no contact from agencies or media sales.
We're looking for someone with experience of verging or similar church support work to provide Maternity Cover for up to 12 months. Starting in December 2026 the successful applicant will be involved with major services and events marking the Centenary of both the Cathedral and Diocese of Portsmouth.
Good social skills are essential as is the ability to work as part of a team as well as on your own inititiave. The ability to work closely with and relate well to all Cathedral staff, ministry team, congregation, volunteers, visitors, and members of the general public will also be required.
The two Assistant Vergers and Precinct Officers (AVPOs) carry out a wide range of duties under the direction of the Head Verger and Precinct Manager. Work includes: the careful setting up and delivery of all liturgical matters; ensuring a welcoming, clean, and safe environment for all working in, visiting, or using the Cathedral and Cathedral House and precinct and ensuring the day-to-day smooth running of the Cathedral for all.
Essential experience and skills
Desirable experience
Personal qualities
Benefits of working at Portsmouth Cathedral:
Safeguarding. The Cathedral takes the safeguarding of children and vulnerable adults very seriously, and practices Safer Recruitment for all roles (both paid and voluntary). An enhanced DBS is required for this role, and face or online training will be required.
Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church.
Closing date for applications: 23.59 Sunday 11 October
Interviews will be held on Monday 19 October in person
Candidates invited to interview will be send a short application form and Confidential Declaration Form to complete.
The client requests no contact from agencies or media sales.
At the heart of everything we do is our purpose: to ensure patients benefit from the highest possible standards of care in anaesthesia, pain medicine and perioperative care. Our members support patients through some of the most significant and vulnerable moments of their lives. It’s our privilege, as their professional body, to help them grow and develop throughout every stage of their careers and provide the best possible care.
Our 2022–2027 Strategy has provided a clear sense of direction, and we’ve made significant progress in strengthening our voice, services and organisational foundations. As we develop our next strategy, we have an opportunity to think ambitiously about how we serve and engage our members, and mobilise their expertise to improve patient care and shape the future of the NHS.
The Role
This is where our new Director of Membership and Engagement will play a pivotal leadership role. We’re looking for an experienced senior leader who knows how to build a compelling membership proposition and create an organisation that its members genuinely value. You will bring a strong track record of improving member satisfaction, engagement, retention and value, ideally within a membership organisation or professional body.
Using data, insight and segmentation, you’ll shape a distinctive and responsive proposition for members at every stage of their careers. You’ll also bring commercial confidence and sound judgement. As well as enhancing RCoA’s value proposition for clinicians at every stage of their career, you’ll oversee a purposeful and impactful external communications function so we can give our members a strong and influential voice on the national stage.
Just as importantly, you’ll be a collaborative and credible leader. You’ll work effectively with senior colleagues, elected members, trustees and other stakeholders; build strong relationships with our Executive Team, President and Council; and inspire a directorate with a critical role in shaping the College’s future.
Timeline
Closing date: Monday 19th October 2026
Preliminary interviews: w/c Monday 2nd and Monday 9th November 2026
Final Panel interviews: w/c Monday 7th December 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Earliest Start Date: 2nd November 2026
Contract: 12 Months with Potential for Exentension
Job Title: Known internally as "Key Work Manager (Maternity Cover)"
Location: 30 Petworth Street, Battersea, SW11 4QW. The post will also involve working in the community so some local travel will be required.
Hours: 37.5 hours per week, including some evening & occasional weekend work
About the Role
As Key Work Manager you will lead on and oversee all Key Work activity at Carney’s Community. This includes undertaking key work yourself on a one to one basis with young people involved in the criminal justice system as well as managing a small team of key workers.
You will provide advice, practical support and befriending to a caseload of participants, aged 11-30, who are at risk of/involved in offending; to encourage and enable them to participate in Carney’s Community’s personal development opportunities and to access the wider services and support they may need in order to give them the best chances of being “the best they can be”. This will involve supporting young people to engage in positive and constructive activities, attend Youth Justice Service or Probation appointments and creating opportunities for their personal, social and emotional development
You will work alongside the employment support manager to plan and deliver the employment group, supporting participants that attend this group and leading specific employment programmes. As manager of the key work project you will oversee the small team of key workers, provide support, guidance and supervision. You will be involved in monitoring and reporting for the project, collecting feedback from participants. You will manage referrals to the project from other organisations including schools, social services, probation and the youth justice service.
About You:
You must have proven experience of working directly with young people in a youth work or key work setting, providing one to one support. You will have the ability to empathise and mediate for young people, a strong understanding of the local area, barriers facing young people, the interplay between material disadvantage, vulnerability and social exclusion and be highly skilled in diplomacy, professional distance, demonstrating empathy, boundaries and sound judgement. You will have experience managing other staff or volunteers.
About Carney’s Community
We support young people living in and around Wandsworth, targeting ages 11-30 facing extreme challenges including criminal justice system involvement or care experience. Carney’s works differently by providing long-term, consistent, unconditional support with empathy; a safe space and activities including boxing, bike workshops, employment support, studio sessions, mentoring and key work. Inspired by boxing legend Mick Carney, the charity was founded in his name after his passing in 2011, building on work led by our co-founders. We aim to create a “virtuous cycle”: while support is free of charge, we ask that when young people are ready, they channel the positivity they have received into others. As a result, many go on to volunteer, mentor, join our staff team or even set up their own community initiatives. Former participants make up the majority of our workforce. They provide the most authentic role models, people who genuinely understand the challenges our young people face and who show what is possible. For our young people we strive for equality and aim to: Improve Physical and Mental Health; Improve Education, Skills and Employability; Improve Community Engagement; Reduce Offending and Reoffending.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Great marketing connects organisational priorities with the people we need to reach. This 9-month maternity-cover role will lead integrated campaigns and high-quality content that build awareness, strengthen trust and support the impact of Southern Hospice Group across our communities.
You will take ownership of campaign planning and delivery across digital, print, events and media, translating priorities from Fundraising, Retail, Clinical Services, the People Team and Corporate Partnerships into audience-led marketing activity. You will balance planned campaigns with emerging organisational needs, making clear choices about where time and resource will have the greatest impact.
Alongside campaign leadership, you will help shape editorial and content planning, developing compelling, accessible content that communicates our impact and supports engagement. You will work closely with Brand, Digital and Creative colleagues to ensure campaigns are joined up, consistent and effective across channels.
You will be a trusted marketing partner to senior and operational stakeholders, using insight and performance data to improve activity and provide clear recommendations. You will also provide day-to-day leadership, coaching and direction to Marketing and Communications Officers and apprentices.
This is a fixed-term role where pace matters. Success will mean quickly building strong relationships, maintaining continuity through maternity cover and delivering measurable campaigns without losing quality, brand discipline or audience focus.
You'll be
You do not need to come from a hospice or charity background. What matters is that you can bring relevant expertise, understand the responsibility attached to our work and use your skills to deliver meaningful, measurable impact.
The client requests no contact from agencies or media sales.
About the Role
This Project Officer role is part of Bright Futures, our mentoring and employability support programme for young Gypsy and Traveller people aged 15-25. You will keep the programme organised, connected and running smoothly - managing records and systems, building partnerships, and coordinating workshops and activities so that young people can find their way in and get the most out of the support on offer.
Many of the young people we work with have faced exclusion or discrimination within mainstream education, employment and other services, and are often not in education, employment or training (NEET). The processes, systems and communications you manage all need to be accessible and responsive to young people who may be wary of formal support.
You will coordinate outreach and community engagement to bring young people into the programme, build and maintain relationships with colleges, training providers, employers and community organisations, and manage day-to-day communications with young people, families and partners. You will set up and coordinate a Youth Advisory Group, giving young people a structured way to help shape the programme. You may also be asked to cover for mentee support when a mentor is unavailable or at capacity.
This role is funded by The National Lottery Community Fund.
About You
This role is for someone who enjoys keeping things organised and connected, and who wants that work to make a real, practical difference in young people's lives – someone committed to supporting young people from marginalised and underserved communities to fairly access relevant opportunities.
You will be highly organised, with strong admin skills and confidence using digital tools and databases. You will also be a confident communicator, equally comfortable writing a promotional post, following up with a training provider, or having a conversation with a young person or their family.
The role is ideal for someone with experience of outreach, building partnerships or community engagement, who can build trusting relationships with a wide range of people – from young people and families to colleges, employers and community organisations. You should be open to providing support to young people when needed.
We don't expect you to already have all the answers what matters most is your admin and organisational ability, your commitment to the communities we work with, and your confidence building relationships across a wide range of people and settings. We will support your development through supervision, training and a small, collaborative team environment.
We know not everyone will meet every requirement in the job description below, but if you feel you have what it takes, please apply and tell us how your experience and skills make you suitable.
If you are not sure what the work looks like or you want to ask questions before applying, we are happy to chat with you about the role. Please contact Mini Ravi (Programme Lead) by calling on our office phone.
About LGT and Bright Futures
London Gypsies and Travellers (LGT) challenges social exclusion and discrimination, working for change in partnership with Gypsy and Traveller communities living on council caravan sites, roadside camps, in flats and houses, and those experiencing homelessness.
Bright Futures supports Gypsy and Traveller young men and women aged 15–25 through mentoring, skills development, employability and wellbeing support. The programme helps young people build confidence, develop practical skills and identify realistic pathways into training and employment, working at their own pace and around their needs and interests. The programme is shaped by a deep understanding of the Gypsy and Traveller culture, and designed to empower young people to engage with wider society with pride, motivation and confidence.
Our services also include accommodation advice and advocacy, family support, community development, research, policy work and campaigns, and we support hundreds of individuals and families each year.
We are a small, committed and supportive team who seek to live our organisational values throughout our work: Collaboration, Courage, Empowerment, Inclusivity, Equity, Community.
We are committed to equal opportunities and workforce diversity. We strongly encourage applications from Gypsy and Traveller communities.
To Apply
Review the responsibilities and person specification in the job description enclosed.
Using the ‘Apply Now’ button, please submit your CV
Instead of a cover letter, please submit answers to the following 3 questions in the space provided when you apply.
1. Briefly tell us about your experience of providing admin and coordination work. What exactly did you do and what tools or systems did you use?
2. What is one of the barriers that young people from vulnerable or marginalised backgrounds face around education, training and work? Why?
3. Why are you interested in this role and working with London Gypsies & Travellers?
250-300 word answers for each question is enough, but you are welcome to write more.
There is no right answer and we are not interested in perfect responses. We want to know about you and the knowledge, skills, and experience your will bring to the role.
Closing date: Wednesday 30th September 2026
Interviews: Tuesday 20th October (in person), Tuesday 27th October (potential stage 2, online)
Please check you are available on these dates before applying, in case you are shortlisted for interviews.
Please note: An enhanced DBS check is required for the role. Applicants must have the right to work in the UK.
Please submit a CV and responses to the 3 questions mentioned above.
We are not asking for cover letters.
Applications without a CV and all 3 answers will not be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead a service that changes lives
Do you want your leadership to have a direct and lasting impact on people affected by domestic abuse?
We are looking for an experienced, compassionate and motivated Domestic Abuse Service Manager to lead and develop our specialist services across Leicester, Leicestershire and Rutland.
This is much more than an operational management role. You will lead a committed team delivering support through safe accommodation, community and outreach services, helping ensure adults and children affected by domestic abuse receive safe, high-quality and empowering support when they need it most.
You’ll have the opportunity to shape services, strengthen partnerships and help define what excellent domestic abuse support looks like.
The opportunity
Reporting to the CEO, you will provide confident leadership across our domestic abuse services, managing a diverse team of practitioners, outreach workers, project staff, volunteers and others.
You’ll create a positive culture where staff feel valued, supported and able to deliver their best work, while maintaining high standards of safeguarding, quality and practice.
You’ll build strong relationships with police, housing, health, children’s services, courts, commissioners and voluntary sector partners, ensuring the voice, rights and safety of victim-survivors remain central.
As our Designated Safeguarding Lead, you’ll play a key role in developing a strong safeguarding culture across the organisation, ensuring concerns are managed effectively and learning leads to meaningful improvement.
You’ll also use data, outcomes and feedback to understand what is working, identify emerging needs and drive service development.
You will:
About you
You’ll have experience of managing people and services, together with a strong understanding of domestic abuse and its impact on adults and children. Experience within domestic abuse, safeguarding, housing, social care, family support or a similar specialist service would be highly relevant.
You’ll combine strong leadership with genuine compassion. You’ll be confident managing risk and complex situations, able to challenge poor practice when necessary, and committed to developing others.
We’re looking for someone who is:
To improve the lives of survivors of domestic violence and abuse in the region by delivering high quality, trauma-informed support services and refuge


The client requests no contact from agencies or media sales.
Since 1892, Birmingham Dogs Home has been rescuing, rehabilitating and rehoming dogs across the West Midlands. Each year, thousands of dogs receive the second chance they deserve because of the generosity of our supporters.
As we prepare to celebrate our 135th anniversary, we're investing in our income generation team and are now looking for an experienced Community Fundraiser to help shape the next stage of its development.
You will take the lead role in growing community fundraising across the West Midlands, building strong relationships with local groups, schools, clubs, small businesses and individuals. You will inspire people to fundraise in their own communities by developing new opportunities and will help to turn local support into sustainable income for Birmingham Dogs Home.
Working closely with the Events & Community Fundraising Manager, you will develop our community fundraising programme, enhance our volunteer led supporter base and play a key role in developing one of our charity's key income streams.
About You
We're looking for someone with previous community fundraising experience, or relevant experience in a similar relationship-building or business development role. You will be confident in developing new relationships, identifying opportunities and turning ideas into successful fundraising activity.
You will be organised, self-motivated and comfortable managing a varied workload across a wide geographical area. You will enjoy building lasting relationships with supporters and local organisations, providing the encouragement and practical support they need to raise funds successfully.
You will understand what makes a positive supporter experience and know how thoughtful stewardship can turn a one-off donation into long-term support. Above all, you will be a confident ambassador for Birmingham Dogs Home, with the ability to inspire others to support dogs in need across our region.
In return, we offer:
If you're looking for a role where you can make a genuine difference, we'd love to hear from you.
To apply, please submit your CV with covering letter outlining why you are interested in applying for this position.
At Birmingham Dogs Home, our dedicated team cares for stray, abandoned, and unwanted dogs 24 hours a day, 365 days a year.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary of Main Duties and Objectives of the Job:
· Assist in planning and delivering outreach activities.
· Supervise outreach staff and volunteers.
· Build relationships with community partners.
· Monitor and report on outreach performance.
· Deputise for the Group Manager when required.
· Promote a culture of empowerment, trauma-informed practice, and continuous improvement.
Support the Group Manager to :
· Design and implement outreach strategies to engage diverse communities.
· Develop community-led projects and initiatives that promote mental health and wellbeing.
· Ensure service user voices shape outreach and development activities.
· Ensure services meet contractual, legal, and quality standards, including safeguarding, GDPR, and clinical governance.
· Monitor and evaluate service performance, using data and feedback to inform improvements.
· Ensure services are delivered within budget and collaborate with the Finance Manager on financial planning and reporting.
· Contribute to the strategic development of community services, identifying opportunities for innovation and growth.
· Support tendering and funding applications, working with colleagues to develop compelling proposals.
· Build and maintain relationships with commissioners, funders, and community partners.
· Support the professional development of staff and volunteers through supervision, appraisal, and training.
· Work with HR and senior colleagues to identify training needs and promote wellbeing in the workplace.
· Lead safeguarding practice within therapeutic services, ensuring robust policies and procedures are in place.
General principles for all Mind staff:
1. To promote the empowerment of people who experience mental health and emotional wellbeing issues and to help them speak out.
2. To support the active participation of mental health and emotional wellbeing service users in the services they receive.
3. To practice anti-discriminatory behaviour and to adhere to Rochdale and District Mind’s objectives and policies in the delivery of all its services.
These responsibilities are subject to annual review and may need to be adjusted in line with service developments.
We exist to ensure that people do not face mental health issues alone and can lead their lives free from stigma and discrimination.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Full-time - 35 hours per week
Contract type: 12-month fixed term contract (Potential to extend)
Base: Droitwich office/hybrid. Includes regular travel to locations in Birmingham.
Do you want to make a difference in the lives of others?
Do you want to work with like-minded professionals in a supportive team?
Rees supports people who have experienced foster care or residential care at any stage in their lives, including those with custodial experience. We recognise the importance of lifelong support networks and aim to help care experienced people thrive in all aspects of their lives.
We listen and offer help and advice across a wide range of areas, working with public and voluntary sector partners, businesses and other organisations.
Overview
As one of our Project Co-ordinators, you will be responsible for the planning, co-ordination and delivery of our Best Start in Life project for care experienced parents in Birmingham.
Working closely with colleagues, delivery partners and stakeholders, you will help ensure programme activity runs smoothly and reaches those who may benefit most. The role combines project coordination with hands on delivery, including supporting workshops, events and engagement activity.
This is an exciting opportunity to contribute to meaningful work that improves wellbeing, connection and life outcomes.
Key Responsibilities
1. Project Management
2. Communication and Stakeholder Management
3. Performance Monitoring and Reporting
4. Budget Monitoring and Reporting
5. Quality and Compliance
6. Additional Duties
Qualifications and Skills
Essential:
Desirable:
Personal Attributes
Other
We encourage applicants from all backgrounds and welcome applications from those who are care leavers.
The closing date for this role is 29th September 2026. We reserve the right to extend this date or close the vacancy early if application volume is high.
Our aim is to help care leavers thrive. Our projects are available to anyone over 16 who has been in foster care or residential care as a child.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Routes to Roots is looking for an inspiring, compassionate and proactive Centre Manager to lead the day-to-day operation and future development of the Genesis Centre in Poole.
This is not a role where you will spend every day behind a desk.
You will be at the centre of a busy, welcoming homelessness service: leading people, building partnerships, solving problems, developing opportunities and making sure that people experiencing homelessness or housing insecurity receive the very best possible support.
Some days will require strategic thinking. Others will require you to roll up your sleeves and help make things happen. We are looking for someone who can do both!
About the role
As Centre Manager, you will take the lead for the day-to-day running and continued development of the Genesis Centre, working closely with our Trustees, staff, volunteers and local partners. You will have real scope to shape how the service develops and to strengthen the Genesis Centre's role within Poole's response to homelessness.
You will be a visible and approachable presence within the Centre and the wider community, helping to raise the profile and reputation of Routes to Roots and strengthen our network of partners and supporters by:
About you
We are looking for someone with experience of managing people and/or volunteers and overseeing a service, programme or project, including budgets and resources.
You will ideally already have experience of working with people experiencing homelessness or vulnerability and be just as confident building effective relationships with someone walking through the doors of the Genesis Centre as with a volunteer, Trustee, commissioner or partner agency.
You will bring:
Experience of grant applications, fundraising or working within the voluntary, housing, health or social care sectors would be advantageous.
Most importantly, you will share our belief that people experiencing homelessness deserve dignity, respect, opportunity and the right support to move forward.
Why join Routes to Roots?
Routes to Roots is a Poole-based homelessness charity with a Christian ethos and more than 20 years' experience of supporting people who are rough sleeping, vulnerably housed or rebuilding their lives following homelessness.
Our Genesis Centre is much more than a traditional day centre.
It is a place where people can eat, shower, wash clothes, receive practical help and simply feel welcome. It is also a place where people can connect with housing, health, substance use and other specialist services, take part in activities and begin to move towards something different.
At its best, Genesis is a place of opportunity, connection and change.
This is a unique opportunity to take a leading role in a charity that is committed to supporting people experiencing homelessness and vulnerability in Poole.
You will have the opportunity to shape the future development of the Genesis Centre, work alongside dedicated Trustees, staff and volunteers, develop meaningful partnerships across the community and see the direct impact of your work.
Interested?
If you are an experienced manager who is passionate about making a difference and would like to play a key role in the future of Routes to Roots and the Genesis Centre, we would love to hear from you.
Routes to Roots is committed to equality, diversity and inclusion and welcomes applications from people from all backgrounds.
The client requests no contact from agencies or media sales.
AKF(UK) JOB DESCRIPTION
1. JOB TITLE
Facilities and Operations Manager
2. REPORTING RELATIONSHIPS
JOB TITLE
FOR
2.1 REPORTS DIRECTLY TO
Head of Kings Cross Properties
Strategic direction, measuring performance against targets, regular reviews, role modelling, support, guidance, development and performance management.
2.2 REPORTS INDIRECTLY TO
AKF(UK) Property Committee
Reporting on financial results, compliance, company law, charities legislation.
2.3 DIRECT REPORTS
Facilities and Maintenance Assistant Manager
Facilities and Maintenance Officer x 3
Strategic & Operational direction, measuring performance against targets, regular reviews, role modelling, support, guidance, development and performance management.
3. JOB PURPOSE
In the heart of London’s Knowledge Quarter, the Aga Khan Centre (AKC) is a place for education, knowledge, cultural exchange and insight into Muslim Civilisations and is home to three organisations founded by His Highness the Aga Khan, The Institute of Ismaili Studies (IIS), the Aga Khan University Institute for the Study of Muslim Civilisations (AKU-ISMC) and the Aga Khan Foundation United Kingdom (AKF(UK)).
This role is responsible for managing the effective functioning of the Aga Khan Centre to provide safe, efficient, secure, legally compliant and environmentally friendly spaces for residents, employees, students and visitors.
1. Leading a small team, the Facilities and Operations Manager will be responsible for providing a seamless support service to manage and deliver high quality proactive and reactive maintenance to a standard which is in accordance with the nature of the Aga Khan Centre and provides value for money. The role covers all aspects of repairs & maintenance including plumbing, air conditioning, electrics, building fabric, health & safety and emergency support and requires the postholder to be hands on, supporting the maintenance team with technical support, knowledge & coordination as well as executing PPM plans, managing contractors and overseeing and inspecting works.
The Facilities and Operations Manager will be a natural people person who leads with warmth, fairness and consistency, builds strong relationships across the team and the wider building, and is confident in managing day-to-day people situations with empathy, sound judgment and a balanced approach.
This is an office-based role, Monday to Friday, 8 hours per day (including a 1-hour unpaid break), to be worked flexibly within the hours of 8am and 6pm. Whilst weekend work is rare, there may be occasional requirements to attend site outside of normal working hours. The postholder will also be required to be on call for out of hours emergencies.
4. KEY RESPONSIBILITIES
4.1 AKC Building Operations
· Oversee and manage the teams responsible for the reception, security and cleaning.
· To prepare and keep up to date the Facilities Management (FM) Plan for AKC and the approach taken for each ‘hard’ and ‘soft’ FM service, including planned preventative maintenance and lifecycle replacements, ensuring that a suitable, safe, high-quality operating environment is provided.
· To act as a point of contact for technical support in order to reduce supplier callouts and ensure the correct supplier is allocated to resolve the problem, after issues have been looked at in-house first.
· To manage, plan and monitor the day-to-day repairs and maintenance activities of the building management team, ensuring works are completed on time, to the highest quality and in line with the approved FM plan.
· To coordinate and manage activities of suppliers working in and around AKC including checking and approving completed work, ensuring it is on budget, within agreed timescales and to the quality required.
· To act on defects highlighted in suppliers’ reports and ensure resolution following up on any unresolved issues that could affect plant or equipment performance and safety.
· To ensure the AKC maintenance reporting system is updated with work carried out and outstanding tasks.
· To ensure maintenance supplies, spares and stock levels are monitored and supplies are always available.
· To receive, review, store and respond to suppliers’ reports, i.e. lifts, eye bolts, water sampling, lighting protection, etc. and supply a level of technical advice to ensure compliance with the relevant legislation.
· To maintain and review equipment asset registers and update accordingly.
· Responsible for the Health and Safety policy for AKC and liaising with outsourced consultants to ensure that AKC is compliant and required checks are carried out.
· To maintain all maintenance and H&S documents, registers and systems at all times and act as knowledge-holder on behalf of AKF(UK) for Operation Manuals, as-built drawings, maintenance records, licences and operating certificates related to AKC.
· Working in conjunction with the AKC IT team and external providers be responsible for the operation and maintenance of the core building services systems including for FM, Room Booking and Security.
· To adhere to the AKC environmental policy promoting and driving energy & water saving initiatives as well as recycling initiatives at all times.
· Plan and implement minor projects to optimize space utilisation within AKC. Participate as a key stakeholder in major projects.
· Support the relationships with the tenants of the AKC retail units.
· Ensure that the gardens embedded within the AKC, and the surrounding grounds and gardens are properly cared for and landscaped.
· Liaise with the Estate Landlord and their agents regarding estate management, central services, infrastructure and security issues and maintenance of the public realm around AKC
· Liaise with other building managers on the KX Estate and maintain good neighbourly relations.
· Respond to emergency situations or other urgent issues involving AKC.
4.2 AKC Building Administration
· To prepare an annual operational plan and budget for the AKC building management team.
· To provide commentary and analysis for the monthly building management finance report and work with the Property Finance Manager to ensure that there is an up to date forecast at all times.
· To lead any supplier procurement processes related to building management.
· Monitor and approve all building management supplier invoices and staff expenses for payment in line with approved budgets. Seek additional approvals for unbudgeted or excess expenditure.
· To ensure that safeguarding processes are embedded into all building management operations, all building management supplier contracts and the building management policies and processes.
· To routinely review standards of service and ensure best practices are being followed and to benchmark the costs of AKC building management against equivalent buildings to assess and demonstrate value for money.
· Manage and maintain the SLA standards, KPIs and targets for the AKC building management team.
· To own the AKC building management risk register ensuring that it is up to date at all times.
· To attend the AKF(UK) Property Committee meetings
· Work flexibly in terms of working hours to support and accommodate events and incidents outside of regular working hours.
· To ensure all tasks from the Security Audit are completed promptly, while maintaining up to date policies including the Critical Incident Plan and Office Security Plan
4.3 AKC Events
· To ensure that the building management team support the events management team with all large and complex events, including organising facilities for car parking, traffic control, security, first aid, and hospitality.
· To ensure that the building management team supports the dismantling and removal of the event materials and clearing the venue efficiently.
4.4 People Management
· Help the AKF(UK) CEO and Senior Management Team promote an organisational culture of teamwork and service, high-quality, transparency and accountability, innovation, and inclusiveness.
· Supervise, coach and mentor building management staff, building a highly skilled and motivated team demonstrating best practice in the sector and exemplifying AKF (UK) values and behaviours.
· Oversee and set annual performance objectives and evaluate performance in accordance with the AKF (UK)’s staff performance management procedures.
· Identify staff with potential for advancement and, as part of succession planning, contribute to their development.
· Build a culture throughout the building management team of continuous improvement, in which staff are cognizant of and influence the broader learning agenda alongside delivery objectives.
Carry out any other duties as assigned by the Head of Kings Cross Properties.
5. QUALIFICATIONS, EXPERIENCE, SKILLS, KNOWLEDGE, ATTRIBUTES & BEHAVIOURS
5.1 Qualifications
· A degree in Facilities Management or similar qualification would be an advantage.
5.2 Experience
· Experience of staff management
· Experience of managing third-party contractors
· Experience in managing complex mechanical, electrical and plumbing systems
· Experience of managing planned preventative maintenance for hard and soft services
· Experience of working in a complex, multi-stakeholder environment
· Experience in planning programmes of work for maintenance in accordance with the buildings requirements and identifying gaps in the maintenance strategy.
· Experience of identifying trends and developing/implementing management reports.
· Experience in a similar field e.g. school, university or charity.
5.3 Skills
· Good interpersonal, customer care and liaison with a wide range of stakeholders
· Ability to explain technical issues to non-technical personnel.
· Ability to work both strategically and operationally.
· Ability to successfully manage time, plans and other related tasks.
· Ability to continuously meet targets and surpass expectations.
· Ability to lead, inspire and motivate a team to meet objectives.
· Excellent written and verbal communication skills in English.
· Good presentation skills.
· Excellent communication skills and able to communicate with internal and external customers.
· Commercially aware with good negotiating skills.
· Excellent client facing skills with the confidence to deal with people at all levels.
· Capable of working independently and collaboratively as part of a wider team.
· Good numeracy and presentation skills.
· Self-motivated, action-focused and with a proactive approach.
· Ability to always maintain a professional appearance and approach.
· Proven ability to deal with change.
5.4 Knowledge
· Knowledge of statutory legislation (Pressure Systems Safety Regs, HSG 274 Parts 1, 2, 3, 17th Edition Electrical Regs, LOLER, Working at Height Regs, etc.) and capable of verifying certification relating to the relevant statutory legislation.
· Thorough understanding of building systems (HVAC, electrical, plumbing, fire safety).
· Working knowledge of a CAFM system (Concept Evolution, TABS FM etc.)
· A good working knowledge of Microsoft Word, Project, Excel and PowerPoint.
· Awareness of sustainability and energy efficiency practices
5.5 Attributes
· Demonstrates equity, transparency and integrity with high personal and organisational ethical standards; is fair, honest and trustworthy with respect for confidentiality; inspires and builds trust and respect.
· Respectful of diversity; sensitive towards others; open and understanding toward other people’s cultures, values, autonomy, and faiths; demonstrates compassion and empathy; is courteous to others with respect for their background, religion, gender and age
· Committed to acting ethically and upholding safeguarding standards towards all staff, volunteers, and beneficiaries of the organisation.
5.6 Behaviours
· Communicates clearly and concisely, individually and across a broad scope of stakeholders and communities; expresses complex ideas and concepts in simple terms; listens to the views of others; changes communication styles to meet individual and audience needs; encourages dialogue and effective communication by others.
· Builds, maintains and deepens constructive and effective relationships with stakeholders, changes approach to achieve desired results if required.
· Has a customer focused approach, is flexible and always puts the good of others at the centre of decision making; optimises the culture of volunteerism and respect for others and is dedicated to AKF’s purpose and fulfilling the mission.
· Is a supportive team player, collaborates creating a culture of knowledge sharing and team learning. Is proactive in teamwork.
· Inspires self and others to greater performance, professional standards and results; likes to get things done; accepts new challenges and opportunities to enable self-reliance and achievement of full potential; gives and receives timely balanced feedback.
· Acknowledges creativity; adapts established methods for new uses; is focused on improving systems and processes; open to change; analyses, synthesises and challenges conventional thinking.
· Enterprising attitude that is quick to search out alternative solutions to needs or problems; creates and participates in communities of practice to establish networks of problem solving and organisational learning.
· Drives commitment to delivering high quality results with cost-effective use of resources; sets appropriate deliverables and uses innovative working methods to develop capacity, capability and a sustainable environment; has a clear vision of outcome and communicates this to inspire resources.
6. KEY RELATIONSHIPS
Internal Relationships
· AKC Events
· AKC IT
· AKC Gallery
· IIS
· AKU-ISMC
External Relationships
· Suppliers
· Kings Cross Estate
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Turn compelling ideas into vital funding for hospice care.
We are looking for an experienced and motivated Trusts & Grants Manager to grow sustainable income from trusts, foundations, grant-making bodies and statutory funders. Reporting to the Head of Philanthropy, you will build a strong funding pipeline, create persuasive applications and develop trusted relationships that help local people and their families living with life-limiting illness.
What you’ll do
About you
You will bring proven trusts and foundations fundraising experience, excellent written communication and strong relationship-management skills. Highly organised and collaborative, you will be comfortable balancing multiple deadlines, using insight to shape priorities and representing the Hospice professionally. Experience of CRM systems is essential; knowledge of Donorfy, volunteer management or hospice fundraising would be an advantage.
Why join us?
Join a compassionate, ambitious organisation where your expertise will directly support high-quality hospice care. We offer a generous holiday allowance, pension options, free on-site parking, flexible working opportunities where appropriate, staff discounts and access to learning and development.
Ready to make a measurable difference?
Apply with details of how your experience, skills and approach match the requirements of the role.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.



The client requests no contact from agencies or media sales.
Himmah is looking for a creative and organised Digital Content & Social Media Officer to help tell the story of our work across food justice, anti-racism, community organising, culture and community power.
You’ll coordinate our social media presence across Himmah and our different projects, producing regular, engaging content that brings our work, people and ideas to life. Video will be a major part of the role, alongside photography, written content, graphics and event coverage.
We’re looking for someone who understands what makes good social content, can spot a strong story, and is confident turning what is happening on the ground into content people actually want to watch, share and engage with.
You’ll also work alongside our Community Fundraiser to support fundraising campaigns with digital content and promotion, but fundraising itself will not be the main focus of the role.
This is a hands-on role for someone who wants to create, experiment, grow audiences and help shape how a social justice organisation shows up online.
Himmah exists to dismantle structural poverty and racism by building community power, turning crisis into solidarity and lasting change.
The client requests no contact from agencies or media sales.