Membership database manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Type: Permanent, Full-time, 35 hours per week
Location: London, United Kingdom (Hybrid)
About MAP
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. For more than 40 years, we have been delivering essential health and medical care to those most affected by conflict, displacement and occupation in the occupied Palestinian territory (oPt) and Lebanon.
We are now responding to the largest emergency in our history. Over the last two years, tens of thousands of new supporters have joined MAP. We work to raise Palestinian voices and work to secure their rights to health and dignity.
About the role
This is an exciting opportunity for somebody passionate about MAP’s work with a keen eye for detail, looking to enhance their data processing skills, to play a key role in maintaining MAP’s Dynamics 365 CRM system through a period of significant development. With Dynamics 365 introduced in 2024, the Supporter Database Officer will support the Charity with vital data imports. The postholder will work with a wide variety of data types with varied requirements including, but not limited to individuals, corporates, trusts, foundations, volunteers, campaigners, institutional donors, community groups, and challenge event participants. To enable this, they will work closely with the Supporter Care Team, Finance Team, wider Fundraising team and other internal stakeholders at MAP.
The management of financial data will feature prominently in the day-to-day responsibilities of the potholder. Collaborating with MAP’s Finance team, third party payment providers and external suppliers, the postholder will support the secure and efficient processing of payments data. The postholder is responsible for supporting complex data imports, applying accurate coding, and supporting financial reconciliation to monthly deadlines.
The Supporter Database Officer will work closely alongside the Senior Supporter Database Officer and Supporter Database Manager. In addition, they will support the work of the Performance & Insights team within the Fundraising team and the technical CRM lead in the Technology team.
Key Responsibilities
The Supporter Database Officer is responsible for supporting the effective operation of MAP’s Dynamics 365 CRM system, with a particular focus on data imports, income processing and data quality. The role involves carrying out regular and complex data imports from payment providers, response handling agencies and internal teams, ensuring secure data handling and adherence to established processes. The postholder supports ongoing improvements to import procedures and contributes to maintaining clear documentation.
A significant part of the role involves supporting accurate and timely income processing. Working closely with the Finance team, the postholder applies correct coding to income, assists with daily and monthly reconciliation processes, investigates discrepancies across systems and helps maintain appropriate audit trails and financial controls.
The role also supports CRM development and system enhancements by working with colleagues across Fundraising to understand requirements and assisting with testing new functionality or third-party integrations. The postholder ensures compliance with MAP’s data protection policies, maintains accurate consent and suppression records, and escalates any data quality or compliance concerns as needed.
In addition, the Supporter Database Officer responds to data queries from internal stakeholders, supports reporting and data selection requests, contributes to user documentation and training, and deputises for the Senior Supporter Database Officer when required.
About You
You will have experience working with CRM systems or large datasets and an understanding of data import processes. You will possess strong Excel skills and be willing to develop your technical knowledge further, including SQL. Experience supporting income processing and financial reconciliation is desirable, alongside an understanding of CRM system design principles.
You will demonstrate excellent attention to detail, strong analytical and problem-solving skills, and the ability to investigate and resolve data discrepancies. You will be organised, adaptable and able to meet deadlines in a fast-paced environment, with strong communication and teamwork skills.
An awareness of GDPR, fundraising regulations and financial controls is essential. Experience within a charity CRM environment, supporting fundraising communications or working with supporter data, as well as familiarity with SQL or data visualisation tools such as Power BI, would be advantageous.
RECRUITMENT PROCESS
Interviews will take place on Microsoft Teams.
How to Apply
Please submit your CV on our career site before the deadline of 12:00 noon GMT on Wednesday 18/03/2026.
Equal opportunities
MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Background checks
As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.
Disclaimer
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.
**We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Type: Permanent, Full-time, 35 hours per week
Location: London, United Kingdom (Hybrid)
About MAP
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. For more than 40 years, we have been delivering essential health and medical care to those most affected by conflict, displacement and occupation in the occupied Palestinian territory (oPt) and Lebanon.
We are now responding to the largest emergency in our history. Over the last two years, tens of thousands of new supporters have joined MAP. We work to raise Palestinian voices and work to secure their rights to health and dignity.
About the role
This is an important opportunity for somebody passionate about MAP’s work with an interest in system design, strong data skills and an eye for detail to play a key role in shaping and maintaining MAP’s Dynamics 365 CRM system. With Dynamics 365 introduced in 2024, the Senior Supporter Database Officer will play a vital role in meeting the charity’s data import needs and enhancing its infrastructure. The postholder will be involved in system design and data quality management associated with a wide variety of data types with varied requirements including, but not limited to individuals, corporates, trusts, foundations, volunteers, campaigners, institutional donors, community groups, and challenge event participants. To enable this, they will work closely with the Supporter Care Team, Finance Team, wider Fundraising team and other internal stakeholders at MAP.
The management of financial data will feature prominently in the day-to-day responsibilities of the postholder. Collaborating with MAP’s Finance team, third party payment providers and external suppliers, the postholder will deliver the secure and efficient processing of payments data. The postholder is responsible for completing complex data imports, applying accurate coding, and supporting financial reconciliation to monthly deadlines.
The Senior Supporter Database Officer will closely support the work of the Supporter Database Officer and will deputise for the Supporter Database Manager when required. In addition, they will support the work of the Performance & Insights team within the Fundraising team and the technical CRM lead in the Technology team.
Key Responsibilities
The Senior Supporter Database Officer is responsible for maintaining the integrity, accuracy and effective use of MAP’s Dynamics 365 CRM system. The role leads on complex data imports from payment providers, agencies and internal teams, ensuring robust processes, strong data quality controls and clear documentation. The postholder oversees secure data handling and conducts regular quality checks to maintain system accuracy.
A key aspect of the role is income processing and financial reconciliation. Working closely with Finance, the postholder ensures accurate coding of income, supports daily and monthly reconciliations, investigates discrepancies and maintains appropriate audit trails and financial controls.
The role also contributes to CRM development by gathering requirements from Fundraising colleagues, supporting system improvements and assisting with testing and implementation. The postholder ensures compliance with data protection regulations, maintains consent records and supports reporting and data insight needs across Fundraising.
As a senior team member, they provide guidance to the Supporter Database Officer, deliver user training and deputise for the Supporter Database Manager when required.
About You
You will have strong experience working with CRM systems, ideally Microsoft Dynamics 365, alongside advanced Excel skills and working knowledge of SQL. You will be confident managing large datasets, complex imports and income reconciliation processes.
You will demonstrate excellent attention to detail, strong analytical and problem-solving skills, and the ability to translate business needs into effective system solutions. Experience working with supporter or customer data, alongside knowledge of GDPR and financial controls, is essential.
You will be an effective communicator, comfortable working across teams and with external suppliers, and able to manage competing priorities in a fast-paced environment. Experience within a charity CRM function and familiarity with tools such as Power BI would be advantageous.
RECRUITMENT PROCESS
Interviews will take place on Microsoft Teams.
How to Apply
Please submit your CV on our career page before the deadline of 12:00 noon GMT on Wednesday 18/03/2026.
Equal opportunities
MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Background checks
As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.
Disclaimer
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.
**We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting
The client requests no contact from agencies or media sales.
Battersea has entered an exciting phase of innovation and transformation as we embark on the second year of our new five-year strategy. With increased investment in income generation starting, we are expanding our team to drive the growth necessary to achieve our organisational goals.
Trust fundraising at Battersea has grown significantly over the past few years, from £1m in 2022 to £2.6m in 2025. Working closely with another Trusts Manager, the Trusts Officer and Trusts Lead, you will secure vital funding from Trusts and Foundations to support the welfare of dogs and cats across the UK and internationally.
As the Trusts Manager, you will manage your own portfolio of five-figure Trust donors and take ownership of relationships to secure funding from both existing and new supporters. You will also support the Trusts Officer to deliver bi-annual Small Trusts Mailings and the Trusts Lead to deliver significant partnerships.
You will be proactive and motivated, with a passion for animal welfare and an aptitude for building relationships. You are a strong communicator with excellent writing skills which will enable you - with support from the team - to craft compelling funding proposals that resonate with donors.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym membership and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 27th March 2026
Interview Date(s): First Round - w/c 13th April 2026; Second Round - w/c 20th April 2026
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About You.
You will be a self-motivated and proactive senior trust fundraiser, excited about this new role and achieving our ambitious fundraising goals – approaching it with good humour, resilience and resourcefulness, and confident in your skills and abilities.
Professional, reliable and highly organised, you will enjoy working collaboratively, able to inspire and support colleagues, and have a strong team ethos.Outgoing and engaging, you will be able to convey a passion for nature and wildlife to different audiences and feel confident when sharing our vision and impact with others. You will be able to nurture and develop relationships with key stakeholders, including those we do not already have a relationship with.
You will have a strong knowledge of Staffordshire and Stoke on Trent and be able to work/travel throughout the county.
We welcome applications from senior trust fundraisers, bid writers from the commercial sector and senior fundraisers from major donors or corporate partnerships who can demonstrate transferable skills and knowledge, and success at the income levels required.
About the Role.
We are investing in our Fundraising and Development team to deliver an ambitious 5-year fundraising strategy. The Trusts and Philanthropy Manager is pivotal in securing philanthropic support from trusts and foundations, legacies, major donors, and corporate partners.
Over the strategy period you will be responsible for developing annual trust and grant income to £500,000+, by securing grants of five figures and above and gaining multi-year donations.Using your experience in creating strong cases for support, including unrestricted costs, and pipeline development, you will work with two part-time colleagues to increase annual income from major donors, legacies and corporate partners to £250,000+ (excluding exceptional legacy gifts).
With curiosity, you will identify funding opportunities and reach new audiences. You will thrive on building strong, long-lasting relationships, cultivating donors through verbal and written communications, and managing stewardship events.
As a senior manager, you will have budget responsibility, report regularly, and mitigate under performance.You will ensure joined-up planning and delivery, developing fundraising relationships across income streams, and you will enjoy line management, collaborating with others, and leading project groups to deliver targets on deadlines.
A typical week is expected to include at least 2 days from our Wolseley Head Office, 1-2days in Staffordshire to secure new support and meet donors, the remaining time worked remotely, with flexibility as required.
About Us.
“Staffordshire Wildlife Trust protects and enhances the wildlife and wild places of Staffordshire and promotes understanding, enjoyment and involvement in the natural world.”
A registered charity established in 1969, we are one of 46 county Wildlife Trusts throughout the UK and are supported by over 18,000 members.
The Trust owns or manages 45 nature reserves covering an area of over 1900 hectares. We have around 140 staff, based in six locations around the county including our Headquarters at Wolseley Bridge, Stafford, with our work divided into four departments: Conservation Delivery & Engagement, Fundraising and Development, HR & Support Services, and Resources. The Trust has a diverse workforce including site wardens, wildlife surveyors, community and education officers, catering, retail and administration.
In addition, we have a trading company which looks after the trading side of our business. This includes a café at The Wolseley Centre, charity shops in Leek, Penkridge and Codsall, and a retail shop in the Wolseley Centre.
We’re Wild About Inclusion! To us, this means inspiring, empowering and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better. It means creating workspaces where difference is celebrated, everyone can be themselves and flourish, just like nature.
Staffordshire Wildlife Trust is committed to keeping children and young people safe, you can see our policy on our website.Safeguarding and protecting our visitors, customers, members, staff and volunteers is the responsibility of every trustee, employee, and volunteer at Staffordshire Wildlife Trust. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level.
Disability Confident Employer. As a Disability Confident accredited employer, we guarantee to interview all disabled applicants who meet the minimum criteria for vacancies. We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities.
At SWT, we are committed to creating a safe environment where discrimination, bullying, and harassment are not tolerated. We expect everyone to uphold, respect, and support our zero-tolerance policy.
Please be aware we may not accept applications if we have reason to believe they have been wholly produced using generative AI tools
Staffordshire Wildlife Trust is a registered charity.Charity No: 259558.
Closing Date: 9am on Monday 30th March 2026
Interviews: 1st stage - MS Teams call during the recruitment period
2nd stage -Wed 8 April or Fri 10 April 2026
The client requests no contact from agencies or media sales.
Mansfield College is seeking an exceptional fundraising professional to join its high-performing Development team, at an exciting moment in the College’s history. We are looking for an outstanding individual to lead the College’s annual (or ‘regular’) giving programme, and create and deliver engaging stewardship opportunities for donors at all levels.
Mansfield’s annual giving programme is central to the College’s ongoing success and generates vital and significant income for the College every year for every aspect of life and work within our academic community. Now in the public phase of our For Mansfield. Forever. campaign, you will be joining a friendly, supportive and high-performing team that is responsible for delivering consecutive record-breaking fundraising years for the College.
The Development Manager is a senior role within the College’s Development & Alumni Relations team and has responsibility for executing an annual giving strategy that includes telephone campaigns; online giving days using compelling social media content to drive support; direct mail appeals; and encouraging membership of Mansfield’s 1886 Circle. This role is also responsible for ensuring engaging stewardship opportunities for donors to the College at all levels.
The client requests no contact from agencies or media sales.
Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Over the past three years, Acorns’ leadership has enhanced collaboration and innovation across the charity and embedded an organisation-wide fundraising culture.
With a newly integrated Partnerships Team spanning corporate partnerships and community fundraising, and an ambitious £5m appeal ahead, Acorns is now seeking a Senior Community Partnerships Manager to oversee and deliver the charity’s community fundraising strategy, driving c.£1m of income. The strategic focus will be on building more commercially productive relationships with SMEs, community groups, and associations across the West Midlands.
Reporting to the Head of Partnerships, you will personally manage a portfolio of key community partnerships while leading and developing a team of three Community Partnerships Managers. While the team operates on a patch basis (Birmingham/Black Country and Worcester), you will take a lead on integration across Acorns, working closely with Retail and Care colleagues.
This is a superb opportunity for someone who has evolved from traditional community fundraising into more commercially-focused, regional partnerships.
About the role
As Senior Community Partnerships Manager, you will:
- Report to the Head of Partnerships and line manage three Community Partnerships Managers, ensuring plans are focused, targets/KPIs are set and met and ROI is prioritised
- Oversee key accounts worth circa £1m across the team, seeking opportunities to uplift/evolve, whilst delivering exceptional donor experience for SME, community group, and association partners
- Be the key account manager for a range of partnerships that have the potential for growth, are higher profile or have a wider geography than one patch alone
- Work closely with the Corporate Team to ensure smooth handover of partners with higher value potential or commercial complexity or in reverse for those that focus more on staff fundraising alone
- Network map and build relationships across key sectors, utilising Acorns senior leaders to open doors
- Contribute to the development of fundraising products and campaigns that appeal to community audiences
- Collaborate with Retail, Care and other fundraising teams to maximise referrals and cross-team opportunities
About you
Essential skills and experience:
- Proven experience of growing income through regional community engagement, ideally within a charity setting
- Either line management or substantial coaching/mentoring experience
- Experience of working with community leaders
- Experience and evidence of first-class relationship management techniques and donor care
- Experience of organising events, managing volunteers, risk assessments and health and safety requirements
- Track record of cross-team working with examples of impact, ideally this will include collaborating with corporate partnerships teams
Desirable:
- A blend of regional corporate relationship management and community fundraising experience, reflecting the strategic direction of the role
Employee benefits include:
- 27 days annual leave plus bank holidays
- 5 days holiday buyback scheme starting from April 2026
- 5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
To apply, please upload your CV, making sure it reflects the essential skills and experience outlined above. You can use the notes/cover letter section to share any additional relevant information. Suitable applicants will be contacted and given full support with the formal application process.
Round 1 interviews – w/c 30 March (TBC)
Round 2 interviews – Thursday 9 April
Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Over the past three years, Acorns’ leadership has enhanced collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. With a newly integrated Partnerships Team and an ambitious £5m appeal ahead, Acorns is now seeking a Senior Business Development Manager to drive high-value corporate new business and secure strategic partnerships that deliver long-term income growth.
Reporting to the Head of Partnerships, this is a senior corporate new business role focused on identifying, cultivating and converting strategic prospects into multi-year partners. You will own and drive a c.£1m new business pipeline, lead senior-level engagement including C-suite conversations, and secure six-figure+ partnerships aligned to Acorns’ strategic priorities.
If you thrive on making things happen, enjoy research and relationship-building, and want to make a big difference quickly, this is the role for you. We’re looking for a proactive, confident fundraiser with a strong conversion rate and the energy to lead Acorns’ new business push.
As Senior Business Development Manager, you will:
- Identify and engage companies for multi-year strategic partnerships, Charity of the Year agreements, sponsorship and cause-related marketing
- Own and manage a robust new business pipeline of circa £1m, ensuring accurate forecasting, progression and conversion
- Secure high-value corporate partnerships, including stock generation and innovative fundraising initiatives
- Build and influence relationships at senior level, including C-suite stakeholders
- Work closely with the Partnerships and Community teams to ensure smooth transition of new partners into account management
- Line manage the Business Development Manager and drive performance against agreed targets
Essential skills and experience:
- Proven corporate fundraising or business development experience within a charity or commercial setting
- Track record of securing six-figure+ corporate partnerships
- Strong negotiation and influencing skills, with experience engaging senior stakeholders and C-suite leaders
- Experience operating in a targeted, commercially focused environment
- Commercial awareness, including experience of budgets, forecasting and ROI analysis
- Experience managing contractual agreements and working within GDPR and fundraising compliance frameworks
- Experience using CRM systems to manage pipeline and reporting
- Line management experience
Desirable:
- Knowledge of the CSR and ESG landscape and corporate partnership trends
- Experience of cause-related marketing and sponsorship activation
- Familiarity with regional corporate networks and fundraising landscape
- Experience supporting major appeals or high-profile campaign activity
Employee benefits include:
- 27 days annual leave plus bank holidays
- 5 days holiday buyback scheme starting from April 2026
- 5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
To apply, please upload your CV, making sure it reflects the essential skills and experience outlined above. You can use the notes/cover letter section to share any additional relevant information. Suitable applicants will be contacted and given full support with formal application process.
Round 1 interviews – w/c 30 March (TBC)
Round 2 interviews – Thursday 9 April
Job description
Hybrid working arrangement - based in central Birmingham for 2 days per week with flexibility to work from home on other working days.
Salary £29,651 - £32,773 per annum - full time 36 hours per week.
Benefits include: 30 days holiday, working flexibly policy, non-contributory healthcare benefits, season ticket loans and a company pension scheme.
Deadline for applications: 30 March 2026.
Interview Date: 10 April 2026.
We are the British Dietetic Association (BDA). We are an award-winning not-for-profit organisation, based in Birmingham, employing dedicated, dynamic and professional staff who deliver services for our membership of more than 12,000 dietetic professionals.
We are the leading organisation of nutrition professionals in the UK; representing the entire nutrition and dietetic workforce across all sectors. Our vision is to improve the health of the UK population by: protecting and improving health and care services, developing health and social care nutrition policy, improving the impact of dietetics and promoting positive discussion on food, nutrition, wellbeing and health.
Role details:
The BDA is seeking a Volunteer Coordinator (Country Boards). This role provides governance and administrative support to the BDA's four Country Boards across England, Scotland, Wales and Northern Ireland, covering everything from scheduling meetings and taking minutes to tracking workplans and maintaining records. The postholder will also act as a key communication link between the Country Boards, local branches, BDA staff teams and members, ensuring information flows clearly in both directions. It's a varied, detail-oriented role that sits at the heart of the BDA's volunteer governance structure.
Ideal candidate:
We're looking for a highly organised Volunteer Coordinator with experience of supporting committees, boards or governance processes. The successful candidate will be confident managing a varied workload across multiple groups, with a keen eye for detail and the ability to communicate clearly with a wide range of people, from staff colleagues to volunteer board members and branch leaders. Proactive by nature, you'll anticipate what's needed and keep things moving without being asked. A solid understanding of governance and accurate record keeping is essential, along with a collaborative, can-do attitude.
The client requests no contact from agencies or media sales.
This role will suit an ambitious, engaging and proactive individual with some membership / recruitment experience who is looking for their next career step and is motivated by working in a fast-paced environment. The role involves promoting the benefits of IFT membership, reaching out to and supporting potential candidates, engaging existing members, managing a pipeline of prospects and accrediting candidates.
You will be working with a small high performing and friendly team who are busy supporting senior and smart business leaders by providing unparalleled accreditation, professional development, knowledge and networking opportunities and advocacy for turnaround excellence.
Context: The Institute for Turnaround (The IFT) is the UK’s leading membership organisation for turnaround experts. Our members and corporate partner organisations help underperforming businesses avoid unnecessary insolvencies. IFT members preserve jobs and livelihoods, uphold local industries, protect economic value and strengthen public service organisations.
Specific responsibilities:
· To lead the recruitment of members including development of a marketing plan, pipeline, audience development
· To be responsible for the management and administration of membership accreditation
· To lead on member engagement, identifying key messaging and understanding members’ needs and priorities to inform delivery
· To ensure a thorough understanding of member skills and associated development of our CRM
· To plan and coordinate membership committee meetings including minuting, managing actions
· To support resource requests in association with the Business Manager
· The collaborate with the Business Manager on the annual membership renewal process
· To collaborate with colleagues on the development of corporate partnerships and events
· To carry out any other duties as may be required that are consistent with the responsibilities of the role
The list above is not exhaustive.
PERSON SPECIFICATION
Essential
· Experience of membership recruitment or recruitment
· Ability to work independently, driving forward recruitment campaigns and projects using your own initiative
- Ability to calmly and flexibly manage a full, varied and confidential workload and use initiative and skills of perception to define membership recruitment and engagement programmes
- Persuasive, credible, comfortable in dealing with senior company executives and turnaround professionals, with the desire and ability to understand their priorities, interests and skills
· Ability to build and maintain constructive relationships with members and volunteers
· Ability to understand the turnaround sector and new developments
- Tech savvy: the ability to identify where technology and systems can increase efficiency, organisation and quality
· Excellent written and verbal communication skills, able to adapt style to varied audiences, with a keen eye for spelling, punctuation and grammar
- Skilled use of 365 and Microsoft Office packages and the confidence and ability to learn how to use our new CRM
Desirable
Experience / understanding of financial/consultancy services
· Submit CV and a short covering letter setting out suitability according to the person specification
· No AI generated applications please.
· No agencies please.
The client requests no contact from agencies or media sales.
About the Role
This is an exciting opportunity to lead and develop the membership offer at the Horniman Museum and Gardens, overseeing a popular and growing scheme that plays a vital role in supporting our work. As Membership Manager, you will manage the day-to-day running of the membership programme while helping to shape its future direction, ensuring it continues to engage, inspire and retain a loyal community of supporters.
Sitting within the Communications and Income Generation Directorate and reporting to the Head of Fundraising, you will oversee membership operations, data and income processes, and deliver an engaging programme of events and communications for members. You’ll also line manage a Membership and Fundraising Assistant and work collaboratively across teams including Visitor Experience, Retail & Admissions, Digital and Finance.
This role would suit someone who enjoys combining data, finance and systems management with creativity and relationship-building, someone motivated by growing income, improving processes and delivering excellent experiences for our members.
Key Responsibilities
- Lead the effective management and development of the membership scheme, ensuring income and retention targets are met
- Oversee membership data, CRM processes and reporting, ensuring accuracy, compliance and continuous improvement
- Manage Direct Debit and Gift Aid processes in partnership with Finance, maintaining robust and compliant financial procedures
- Plan and deliver an engaging programme of member events, communications and recruitment campaigns to grow and retain support
- Line manage the Membership and Fundraising Assistant, providing clear direction, support and development
- Build strong working relationships across the organisation and with members, stakeholders and supporters to champion the value of membership
About You
You are organised, detail-focused and confident working with data and financial processes, but you’re equally comfortable building relationships and delivering engaging communications. In this role, you’ll bring experience from a membership or fundraising background, and enjoy taking ownership of systems and processes, identifying improvements and implementing them effectively. You’ll be confident using CRM databases and managing income streams such as Direct Debits and Gift Aid, ensuring accuracy and compliance at all times. You thrive in a collaborative setting, working across departments and developing positive relationships with our members and other colleagues. You’re proactive, solutions-focused and able to balance competing priorities while maintaining a high standard of work. Most importantly, you’ll be motivated by the impact that membership makes for the Museum and enthusiastic about contributing to the organisation’s mission and future growth.
Key Qualities, Skills, and Experience
- Experience working within a membership or fundraising function, ideally within an arts, culture or heritage context
- Strong experience of working with relational databases and CRM systems, with the ability to analyse data and produce meaningful reports
- Knowledge of Direct Debit processing and Gift Aid, with a clear understanding of handling financial and personal data securely and compliantly
- Excellent written and verbal communication skills, including experience producing newsletters or member communications
- Strong administrative skills, high levels of accuracy and confidence working with numerical data
- Ability to manage and prioritise a varied workload, meet deadlines and work collaboratively across teams
- Experience of managing colleagues, and an ability to provide clear guidance and training where required.
- A genuine interest in the organisation’s mission, alongside a commitment to equality, diversity and continuous professional development
Salary: £36,598 per annum (pro rata to £29,278 per annum)
Hours of work: Part Time, 28 hours per week
The closing date for completed applications is 10am on 11th March 2026. Interviews will be held on 19th and 20th March 2026.
The client requests no contact from agencies or media sales.
Finance Manager
Salary: £40,000-£45,000 per annum (depending on experience)
Contract: Permanent, full-time, 35 hours per week (part-time hours considered)
About the role
Use your finance skills to help keep the UK’s churches open and in use. Come and join a small team at the National Churches Trust and work alongside the Head of Finance and the Finance and Governance Officer by managing the charity’s day-to-day financial operations, ensuring accuracy, compliance, and timely reporting.
We’re looking for someone who can work collaboratively and who is detail orientated. This pivotal role in the charity provides the financial backbone that supports decision‑making and organisational stability. If you enjoy bringing order, clarity, and momentum to finance operations – and want your work to support the conservation of some of the nation’s most important buildings – we would love to hear from you.
Benefits
As a member of staff, you will have access to our employee benefits programme, managed by HSF, which offers a health plan, access to counselling and legal support, and a discount programme for benefits such as gym membership and personal accident cover. You will also have access to free communications events, resources and mentors through our Charity Comms membership. A ten per cent pension contribution, as well as additional time off between Christmas and New Year.
About the National Churches Trust
We want to keep the UK’s wonderful collection of church buildings well maintained, valued and in use. Working on the ground in all four nations, we support churches of all denominations. Our vision is to see open churches thriving at the heart of communities.
Our mission
- We Speak Up: churches are valued and supported
- We Build Up: churches are well maintained, adaptable and in good repair
- We Open Up: churches are sustainable, open and welcoming support
Our values
- Being straightforward in responding to others’ needs
- Providing support that makes a difference
- Joining forces to achieve greater impact
- Driving change that brings our vision closer
To find out more about this role and to apply, please visit our website via the Apply button.
Closing date: Sunday 15 March 2026.
Interviews: Tuesday 31 March 2026 | Westminster, London.
Job title: Membership Manager
Reports to: Senior Manager, Team and Operations
Salary: £38,000 to £42,000 dependent on experience
Hours of work: Full time
Location: This role is office based located near Russell Square and Chancery Lane, London
RSTMH is a charity and membership society for those working or interested in tropical medicine and global health, and currently have around 2,000 members and Fellows from more than 100 countries, with a network of more than 10,000 involved with our work in some way. We are looking for an experienced Membership Manager who will help us manage all aspects of our membership programme. This involves maintaining high levels of retention and developing and delivering new recruitment strategies for members across the world.
The role will also focus on developing membership journey programmes to ensure our members receive a top quality service from the Society and that all membership processes are undertaken with efficiency, energy and effectiveness.
The Membership Manager will also play a crucial role in ensuring that we are promoting RSTMH, and its membership offer, to our members and supporters. This person would be the first point of contact for our members and so must be professional, a sound communicator and efficient in their approach.
Part of this role involves creating policies and processes to ensure members feel valued at each stage of their journey with RSTMH, developing new marketing products and materials for recruiting and retaining members where necessary.
The successful applicant will have membership management experience within a relevant charity or learned society and will relish the opportunity to take on a new challenge, working on their own initiative for much of the time.
The role
- Lead on developing and implementing current strategies to increase members of RSTMH, including monitoring and evaluating performance against plans and KPIs
- Analyse, identify and develop plans to optimise member journeys
- Manage enquiries from current/prospective members in a professional, timely manner, to agreed service targets
- Cultivate strong relationships with members and understand their specific needs so that RSTMH can support them most effectively via targeted communications
- Establish and maintain systems to report and evaluate RSTMH’s membership retention and recruitment success
- Deliver reports to keep the team, CEO and Board up to date with progress on membership activities and strategy
- Support the Senior Manager with leading our CRM (CiviCRM) development work
- Work with the team to develop activities and marketing campaigns to improve membership value, recruitment and retention take-up, achieving target conversion rates from other activity areas and feeding into relevant strategies and communications
- Collaborate with department Managers to increase membership recruitment within their stakeholder groups
- Develop and oversee communication templates for members, and ensure these are kept up to date
- Keep up to date with best practice in membership management
- Ensure the RSTMH website, journals, materials and other channels have up to date membership information
- Work with a third-party finance company to ensure membership subscription payments and renewals are processed efficiently and effectively, and ensure payment processes are fit for purpose, including payments from other currencies
- Assist with the agenda and delivery of the International Members Committee to ensure RSTMH’s offering to members and Fellows fulfils the overarching Society strategy and supports membership goals
- Work closely with the Communications Manager to commission and create content for the bi-weekly Members newsletter and membership recruitment campaigns
- Represent RSTMH at relevant events to promote membership and track success of these activities
- Explore new opportunities to expand membership, through new membership types, marketing opportunities or any other means
Person specification
- Passion and commitment to the work and goals of the Society
- At least 3 years' experience of working in a membership role, with experience of recruitment and retention campaigns
- Experience of working in a learned society or membership organisation
- At least 2 years’ experience using CRMs (specific experience with CiviCRM and SearchKit would be highly desirable)
- Experience of developing and delivering successful membership programmes that have increased recruitment and demonstrably reduced attrition.
- Experience of creating compelling messages to different audiences
- Highly organised, with ability to self-plan and prioritise workloads
- Ability to communicate technical details to non-technical people
- Experience of using social media in a professional capacity
- An understanding of current and emerging membership and marketing trends
- A solid understanding of relationship building and how to create a compelling membership journey
- Excellent oral, copywriting and communication skills
- Effective decision-making skills
- Self-starter, able to work proactively and think ahead
- Strong relationship builder
- Good understanding of the analytical methods used to increase engagement from members, and knowledge of approaches to increase member interaction
- High degree of integrity and professional credibility
- Good team player, with an understanding of the challenges of working in a small team
- Resilience under pressure
- Flexibility to work outside of office hours, and to travel within the UK and beyond, as required
- Knowledge of global health or international development is desirable
The deadline for this role is 5pm GMT 8th March.
Please click the apply button and send your CV and a supporting statement of up to 1,000 words (where it asks for your cover message or covering letter) to include how your experience matches the duties and skills for the role, it will be sent automatically to us.
N.B. Applications submitted without a supporting statement may not be considered.
No agencies please.
Please send your CV and supporting statement of up to 1,000 words to include how your experience matches the duties and skills for the role, it will be sent automatically to us. Applications submitted without a supporting statement may not be considered.
Dataro are looking for a Partnerships & Marketing UK Manager to help grow their presence across the UK charity sector. This is a varied role that combines partnership development with hands-on marketing and events delivery, making it ideal for someone who enjoys building relationships, spotting opportunities, and turning ideas into action.
Around 70% of the role will focus on partnerships and new business growth; identifying and developing collaborations that build pipeline and raise Dataro’s profile across the UK. The remaining 30% will focus on delivering marketing activity and events on the ground, from conferences and webinars to partner activations and community engagement.
You’ll work closely with Dataro’s global marketing and partnerships team, with access to the tools, systems and support needed to make things happen. While the role sits within a global team, this position will play a key part in shaping and delivering activity specifically for the UK charity market.
This role could suit people from a range of backgrounds. You might currently be working in corporate partnerships, marketing, partnerships, data, or events within a UK charity, or in a technology or service provider that works with the nonprofit sector. What matters most is that you understand how strong relationships translate into income and impact, and that you’re comfortable taking ideas from concept through to delivery.
Importantly, you don’t need to meet every single element on the person specification to apply. If you have experience building partnerships, running sector-facing marketing activity, or working closely with charities - and you’re someone who enjoys spotting opportunities and making things happen - we’d love to hear from you.
This is a great opportunity to join a growing organisation that still retains the energy and ownership of a startup environment, while working with charities across the UK to help them strengthen their fundraising and supporter engagement.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact THINK Recruitment via the contact info in the pack to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.
If you need assistance with downloading the pack, please scontact THINK Recruitment and our team will support you.
Timeframes
Closing date for applications: Midnight 24th March
Virtual interviews – Tuesday 1st or Wednesday 2nd April
Join the Orchestra of the Age of Enlightenment at one of the most unusual and inspiring workplaces in the arts: a world‑class orchestra based inside a north London comprehensive school. As our Development Officer (Events & Membership), you’ll help nurture the community of passionate supporters who keep the OAE’s music, education work and pioneering school residency thriving. From dreaming up engaging supporter events to crafting thoughtful communications and keeping our Friends programme running smoothly, you’ll be right at the heart of the orchestra’s story.
This is a hands‑on role in a small, energetic team where no two days look the same. One moment you might be greeting donors at a Southbank Centre concert; the next, organising a Friends’ open rehearsal in the School's iconic assembly hall or shaping content for our supporters’ magazine. If you’re a confident communicator with an eye for detail, a love of the arts and a desire to work somewhere genuinely distinctive, this is a rare chance to make a real impact in a friendly, mission‑driven organisation.
This role is primarily office based with some opportunity to work from home.
Person Speficiation
Essential
- Strong writing skills and attention to detail
- Experience of working in a fundraising environment
- Excellent IT skills including experience of using fundraising databases
- Strong people skills
- Ability to work under pressure and deliver to tight deadlines
- Some knowledge of the arts sector and an interest in classical music
Desirable
- Experience of working in the performing arts
- Experience of working in a small team
- Experience of using Tessitura
- Experience of using design tools (e.g. InDesign, Canva or Photoshop)
The client requests no contact from agencies or media sales.
Kensington and Chelsea Scoial Council (KCSC) are seeking an organised and flexible Administrator to join their team.Working from home and from a base in Kensington and Chelsea, this is a part time hybrid role.
About KCSC
KCSC is the recognised voluntary sector ‘infrastructure’ organisation, also known as a Council for the Voluntary Sector (CVS), for the borough. Our members are voluntary and community groups and organisations serving residents of the borough. At KCSC we support organisations like these through the provision of news, training, advice and information. We also facilitate the voice of the local voluntary and community sector (VCS) and represent the sector at a strategic level.
Main purpose of the role
- To provide administrative support in the running of KCSC’s office and activities.
- To maintain accurate attendance records on the database and update and maintain membership details.
- To provide administrative support to social prescribing programme My Care My Way using Charity Log.
- Respond to general enquiries from service users and the general public as required.
Events/Training
- Lead on supporting the delivery of KCSC events, training workshops and KCSC’s Annual General Meeting. Take meeting actions and sending out pre-event and post-event communications.
- Use the CiviCRM database, website and other media to promote and publicise KCSC's external events to encourage maximum take up.
- Produce feedback forms, collate data and support the team with monitoring and reporting.
Communications
- Ensure that the processes for managing communications and events work smoothly.
- Work with the Data and Comms Officer (DCO) to keep the website and database up to date including the routine administration of the database and website.
- Support the work of the DCO in communication with stakeholders.
Co-ordinate the WARM Network (Apr – Sept 2026)
- Coordinate and facilitate the Wellbeing and Resilience Mentor (WaRM) Network, which supports local voluntary sector staff and volunteers to deliver high-quality money guidance and referrals for residents experiencing financial hardship.
- Liaise with key national partners, including the Money and Pensions Service (MaPs) and Feeding Britain, and act as a central point of contact for Kensington and Chelsea’s voluntary and community sector (VCS) around financial wellbeing resources.
- Promote access to training, funding and networking opportunities that support organisations working with people at the sharpest end of the cost-of-living crisis.
Support for Health & Wellbeing Programme – My Care My Way
- Manage the NHS Self-Care email inboxes.
- Process all referrals to the Self-Care Programmes via Charity Log in a timely and accurate manner and ensure all appropriate information is received. Liaise with referrers and providers if information is insufficient.
- Act as the key point of contact for referrers and the contracted providers with regards to referrals.
- Provide Charity Log training and support to providers and partners.
- Use data collected on Charity Log to make recommendations on service-delivery changes and payments adjustments and carry out changes once approved.
- Support Project Officers with monthly monitoring when required.
General
- Promote the role of KCSC and support its overall aims and activities.
- Utilise KCSC’s website and social media as a tool for communication with stakeholders as required.
- At all times, work within KCSC’s policies and procedures.
- Receive regular supervision from the line manager for the role and attend training courses as required.
- Work outside of normal office hours on occasional evening or weekends as required.
- Undertake any other duties as requested by the line manager for the role that are commensurate to the post.
To Apply
Please send your CV, a completed application form and our monitoring and diversity by 11.59pm on Wednesday 18 March.
Interviews will take place on Tuesday 24 March 2026.
The client requests no contact from agencies or media sales.
