89 Membership database manager jobs

This vital role within the Landmark Trust’s fundraising team focuses on delivering excellent supporter engagement across the Landmark Friends, Lundy Friends and Marisco Club supporter schemes. You will manage the day-to-day administration of these groups with the highest standards of supporter care and deliver a programme of small events and communications to engage and retain these supporters. Working closely with the Development Manager (Patrons) and other colleagues in Development, you will also support the delivery of events for the Landmark Patrons, and other supporters as needed.

We are looking for someone who takes pride in giving high-quality customer service, with strong communication skills and a keen attention to detail. You will be comfortable speaking to supporters on the phone and at in-person at events, drafting personalised letters and emails, and managing various administrative tasks. While fundraising experience isn’t essential, you will bring experience of a customer-facing or supporter-focused role, excellent organisational skills and, ideally, of working with databases. An interest in the charity sector, and heritage in particular, would be an advantage.

This is a varied and hands-on role, ideal for someone looking to develop a career in fundraising and supporter engagement within a unique heritage organisation.

MAIN DUTIES AND RESPONSIBILITIES

Supporter engagement, stewardship and recruitment

• Deliver excellent supporter care, responding to enquiries, welcoming new Friends and Lundy supporters and building relationships to ensure that all supporters feel valued and appreciated, and to grow and retain the Landmark and Lundy supporter base.
• Support donor stewardship activities, including drafting timely thank-you communications, responding to email and telephone enquiries, assisting with the production of regular newsletters, and impact stories.
• Work alongside the Development Manager (Patrons) to promote all the Landmark Trust’s supporter schemes to existing Landmark contacts and new audiences.
• Work alongside the Development Manager (Patrons) and the Lundy Managing Director on Lundy supporter recruitment, promoting the Lundy schemes to the islands’ visitors, followers, and new audiences.

Event coordination and delivery

• Work alongside the Development Manager (Patrons) to:

1. coordinate the regular programme of online talks for all supporter schemes
2. plan, coordinate and deliver the regular programme of in person events for Landmark Friends, including site visits to Landmark properties and other places of interest.

• Support the Development Manager (Patrons) with the delivery of the Patrons event programme.
• Work within the wider Development team to assist with the planning and delivery of other supporter events, as required e.g. during the fundraising phase of a project.
• Manage event logistics including invitations, RSVPs, guest lists, internal safety and briefing materials and liaising with venues.
• Represent the Landmark Trust, with other members of the Development team, at events.

Data management and administration

• Maintain accurate supporter records within the CRM system, ensuring that data held is accurate, up to date and in line with current best practice in the sector.
• Assist with reporting on fundraising performance and campaigns.

Communications

• Support the creation of engaging content for all supporter schemes across email, digital, and print channels.
• Work collaboratively with colleagues in the Marketing and Engagement teams to support social media posts and wider Landmark communications relating to the supporter schemes.
• Work collaboratively with colleagues in Marketing, and external agencies, as required, to produce the annual Landmark calendar.

General

• To work closely and harmoniously with colleagues in all respects
• To comply with the Key Principles and Behaviours of the Fundraising Regulator’s Code of Fundraising Practice, and other aspects of the Code pertinent to this role.
• To appreciate, and work within, the organisation’s culture, values and behaviours.
• To conduct all activities in a manner which promotes and enhances the Landmark Trust’s character and reputation.
• Landmark is an equal opportunities employer. All staff are expected to conduct themselves in accordance with the Equality Act 2010.
• All staff are expected to fulfil their duties with due regard to their own health and safety and that of others.
• To undertake any other duties as may be reasonably required in the post.

Battersea is entering an exciting phase of innovation and transformation during this second year of our new five-year strategy. With increased investment in income generation, we are strengthening our team to drive the growth to achieve our organisational goals.
This role sits within the Philanthropy, Partnerships & Commercial (PPC) team, made up of Philanthropy & Trusts, Corporate Partnerships & Commercial, Special Events & Stewardship, and Fundraising Operations.

Main purpose of the role:
The focus of the Philanthropy & Trusts team is to build a solid base of support through excellent stewardship of existing trusts and major donors alongside cultivation of new prospects, reached through prospect research and the networks of senior volunteers.
The key purpose of this Philanthropy Manager is to meet both financial and strategic KPIs, by managing a portfolio of key individual relationships and cultivating lapsed and colder prospects to support the long-term health of the Philanthropy portfolio. This role, together with Battersea’s other Philanthropy Managers, will also work closely with senior leadership, senior volunteers and other individuals to open up their networks and introduce new major donors to Battersea.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.
• We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 27th September 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):
First round (online, via MS teams): 5th/6th/7th October 2026
Second round (in person, with task): 13th/14th October 2026

For more information about the role, please download our Recruitment pack.

To apply for the role, please click the "Apply" button.

The General Assembly of Unitarian and Free Christian Churches (GA) is the central charity that supports its member congregations, ministers and societies in England, Scotland and Wales. Its purpose is to promote free and inquiring religion, through inclusive, free-thinking communities that draw on wisdom from all sources, without doctrine or dogma. Our congregations are autonomous and locally led; the GA is not a hierarchical leadership body, but one that supports and leads alongside our members. 

As Britain’s religious culture and context has changed, so have Unitarian communities, and the GA is in a process of adapting to best meet these changing needs. 

The purpose of this role 

This is a new role, created as part of a restructuring of the GA's operational team. The Administrative Coordinator is the human face of the GA's operational work. This is a role for someone who is genuinely energised by working with people - warm, organised, and reliable - and who combines administrative excellence with the wish to maximise the potential of others.

You will provide the day-to-day administrative and coordination support that keeps the GA's work with congregations, ministers, and members running smoothly. You will be the first point of contact for many people who engage with the GA, and your ability to connect - to listen, to follow through, and to make people feel empowered, inspired, and part of something that matters - will shape their experience of the organisation.

We think of this role as needing three things in equal measure: people skills, administrative excellence, and organisational ability. Plenty of people are strong on one or two. We're looking for someone who ideally brings all three but we appreciate that's a bit of a unicorn, so please don't let that put you off applying.

What you’ll be doing 

• Congregational and membership administration - Serve as a first point of contact for enquiries, maintain accurate membership records, and support engagement across our wider community.
• Congregational support toolkit - Coordinate the production and publication of guidance materials, and host online meetings connecting community members with subject matter experts.
• Ministry and congregational support - Maintain key registers and records, coordinate the annual commitment-to-pay process, and triage our inbox with care and good judgement.
• Events support - Provide coordination support for the Annual Meeting and other GA events, working alongside our freelance events manager on registration, logistics, and communications.

See the attached job description for more details. 

What core skills and experience you’ll have 

Essential: 

• Experience in an administrative or coordination role, ideally in a charity, membership body, or similar organisation
• Experience working with volunteers, congregations, or membership communities — and an understanding of what sustains them
• Strong organisational skills and attention to detail, with the ability to hold multiple threads without losing sight of the people behind them
• Warm, clear written and verbal communication skills, adaptable to different audiences
• Confidence hosting and facilitating online meetings
• Confidence with databases and digital tools, and willingness to develop Salesforce skills

Desirable: 

• Familiarity with a CRM database (e.g. Salesforce, CiviCRM)
• Understanding of basic charity governance and administration

Please note: We've listed essentials and desirables in good faith, but we know no one is the finished article. If you bring the right values, approach, and most of the experience, we would love to hear from you. 

About the role 

• JOB TITLE: Administrative Coordinator

• LOCATION: Office-based hybrid. Minimum 2 days per week in our Central London office (Essex Hall, WC2)

• WORKING HOURS: Full-time 35 hours a week. Part-time applications (min. 4 days a week) considered. 

• SALARY: £28,000 - £32,000 per annum depending on experience 

• START DATE: ASAP 

Our benefits package includes 

• 30 days holiday, plus English bank holidays 

• Workplace pension scheme (7% Employer contribution) 

• Staff support budget for personal development and wellbeing 

• Membership of financial wellbeing programme (Maji) 

Apply for the position of Administrative Coordinator

Please submit a cover letter and CV via the link below to make an application. 

In your cover letter, we would like to understand what it is that has drawn you to this role and what it is about the General Assembly’s work that resonates with you. Applications submitted without a cover letter will not be considered.

Please note: Applicants must have the right to work in the UK. We are unable to sponsor visa applications. 

The deadline for applications is Thurday 24th September 2026, 23:59 BST. 

Our initial first stage interviews will take place on Tuesday 13th October 2026. These interviews will be in person at our Head Office, Essex Hall, in Central London and we will reimburse travel expenses (standard class public transport). 

Shortlisted candidates will then be invited to a final video interview taking place week commencing 19th October 2026. 

The interview process will include a prepared task, and you'll be given plenty of time in advance to work on it - we want to see your thinking, not test you under pressure. 

If you need any reasonable adjustments to support you through the interview process, please just let us know - we're happy to help. 

ROLE OVERVIEW

The Volunteering Executive is responsible for recruiting, managing, and coordinating RLSS UK volunteers. This role will require the candidate to interact with a wide variety of volunteers throughout the UK and Ireland, promoting volunteering opportunities and recruiting people to fulfil those roles; in particular but not limited to, supporting RLSS UK presence and voluntary lifeguarding at external events, and also the delivery of our schools education strategy and the Water Smart Schools programme.

The Volunteering Executive will work closely with other colleagues who support RLSS UK’s volunteer-led community presence in the Volunteer and Events Team, as well as the Education Manager, and the Membership Team.

As well as recruiting and organising individuals and teams of volunteers, the role will also play a key part in ensuring RLSS UK volunteers feel that their contribution and commitment is appreciated and properly recognised and it is recorded against their individual records on the RLSS UK system.

 

KEY TASKS & RESPONSIBILTIES

Volunteering

• To manage the recruitment, retention, and day-to-day recognition of RLSS UK Volunteers
• To maintain a robust and safe record of RLSS UK volunteers and their voluntary roles
• Working with the various directorates to identify and coordinate volunteering opportunities for RLSS UK volunteers
• To collate and manage William Henry hours in partnership with the Events Executive to recognise the contribution of individual RLSS UK volunteers through our Honours system
• To coordinate a cohort of RLSS UK Education Volunteers throughout the UK to deliver RLSS UK activity out in the community
• To assemble and coordinate the creation of teams of volunteer lifeguards for a variety of third-party water-based events
• To support RLSS UK volunteers and members with accessing and using our member led database
• To maintain accurate reports of volunteer activities, that can be used to look at the impact of their contribution to the Society’s objectives
• Manage partnerships with external event organisers to ensure:

o Voluntary roles fulfilled by RLSS UK are clear, suitable, safe, and enjoyable

o RLSS UK volunteers meet the requirements of external event organisers
 

General

• To demonstrate and uphold the Society’s values and behavioural standards at all times
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up to date documentation as part of RLSS UK’s compliance programme
• Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all staff and external stakeholders

 

This job description is not to be regarded as exclusive or exhaustive.  It is intended as an outline indication of areas of activity and responsibility and will be amended in the light of the changing needs of the organisation.

 PERSON SPECIFICATION

Essential Relevant Skills and/or Aptitudes

• Excellent written and verbal communication skills, particularly when working with volunteers
•  Strong planning and organisation skills and the ability to prioritise tasks
• Ability to multi-task and manage time effectively
• Ability to work effectively as part of a team and individually
• Good attention to detail
• Confidence using Microsoft Office (including Outlook, Excel, PowerPoint)

Desirable Relevant Skills and/or Aptitudes

• Experience of volunteering or volunteer management would be an advantage
• Ability to work occasional weekends/evenings to support events
• Experience with a membership database

WHAT RLSS UK CAN OFFER YOU

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Healthcare Plan*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme
• Life Assurance Scheme
• Salary Sacrifice Pension Scheme*
• Discounts available including high street brands, entertainment, eating out and more
• Free RLSS UK Membership
• Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company events and socials

*Subject to eligibility criteria

YOUR APPLICATION
Please send your CV and a Cover Letter outlining why you should join our Membership and Education team
Closing Date – 12pm, Thursday 1st October 2026
Interview Date – Monday 12th October 2026, at our Worcester Head Office (subject to change)

Should you wish to discuss the role, any adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

We are looking for a committed, creative Membership Development Manager who exemplifies our three core principles: Connect, Collaborate and Change, to join our small but mighty team, leading membership development and driving our new strategy.

Salary: £30,000 – £34,000 FTE

Closing date: 26 September 2026

Location: Barking & Dagenham | Hours: 4-day week 

Do you want to make a difference and create real impact in the voluntary, community, faith and social enterprise space? 

We are looking for someone who is passionate about communication, about building and maintaining relationships, and about listening rather than telling.  You’ll have a highly collaborative working style, and be excited to be part of a small team. You’ll care deeply about the impact your work has, and will have a strong commitment to improving the world around you. You’ll be used to thinking outside the box to find solutions, and to challenging existing structures. 

If you’re passionate about building stronger communities through connecting and collaborating to achieve systemic change, this role is for you.

We’re looking for someone who:

• Has a strong commitment to the principles of BD Collective
• Has the ability to build and maintain positive relationships with diverse stakeholders at all levels
• Is skilled at using monitoring and evaluation to evidence impact
• Curious and eager to learn in a fast-paced environment
• Is proactive and able to take the initiative 

You’ll be working in a small, dedicated team, leading on our membership development and the implementation of our new strategy. You’ll gain experience in building a community-focused, member-driven local infrastructure organisation with big ambitions. You’ll have the chance to make a real difference in one of the country’s most deprived boroughs, supporting the people and organisations who help to hold it together.

We especially welcome applicants from Barking & Dagenham and Global Majority backgrounds.

Apply now by sending your CV and a cover letter (no more that 2 sides of A4) telling us:

• What excites you about this role?
• Why do you think this role is important?
• What makes you the right person for this role? 

We welcome applications from all candidates and are happy to make reasonable adjustments to support you. If you require any reasonable adjustments please contact us. 

The Association of Chairs (AoC) is looking to offer a 4-day a week role on a permanent basis, ideally suited to someone with 1+ year's work experience in a similar role who is ready to make a difference in the charity sector. The role will be an opportunity to bring event and membership experience and be a key member of a small but mighty non-profit organisation, from putting on events and evaluating their impact, to managing membership and member services.

You will work as part of a friendly, small team, and full training will be provided on using AoC’s digital platforms and other aspects of the role as needed.

About the role:

1. Training & events

· Support the administration of our core training programme, from scheduling the full training calendar to creating event listings on our website, processing bookings, communicating with delegates and trainers before and after the event, and preparing and sending out post-training materials.

· Be the main contact for customer enquiries and manage event mailbox.

· Attend both online and in-person events, supporting with Zoom functions, training room set-up and logistics as required.

· Set up evaluation surveys for event feedback using Survey Monkey, collate and analyse responses and liaise with trainers on improvements.

2. Membership & Community

· Process customer enquiries via info mailbox.

· Handle all member administration changes and requests.

· Support members with CRM and technical issues.

· Liaise with CRM partner on system improvements and enhancements.

· Provide administration for Mentoring & Support services.

· Administer and moderate the online community platform.

3. Technology, Data & Reporting

· Work with our digital systems (CRM, WordPress website, Zoom and SurveyMonkey).

· Support team in maximising use of organisational platforms and systems including AI.

· Produce regular membership, community and event reports.

· Analyse membership trends, retention and engagement.

4. General

· Work with finance team to ensure invoices are processed and accounts are updated.

· General admin tasks as needed e.g. booking meeting rooms, scheduling, assisting CEO, board and members in ad hoc activities.

· Work to promote Association of Chairs’ policies on equity, diversity and inclusion and to ensure the health, safety and welfare of the post-holder, colleagues, members and visitors.

· Other such duties as shall reasonably be required as part of a small, collaborative staff team.

We’re looking for someone who is keen to learn and thrives on variety and being hands-on and ideally available to start in November. See attached full job description and person spec for more about the skills and experience we are looking for.

About us
The Microbiology Society is a membership charity for scientists interested in microbes, their effects, and their practical uses. It has a worldwide membership based in universities, industry, hospitals, research institutes, schools, and other organisations.

Our members have a unique depth and breadth of knowledge about the discipline. The Society’s role is to help unlock and harness the potential of that knowledge.

Our commitment to anyone who studies microbes is “whoever you are, wherever you are, we will amplify your voice”.

Read more about our mission and values at the Microbiology Society Website.

About you
We are looking for a Scientific Events Manager, on a part-time basis, who will be responsible for the development of the Society’s Annual Conference and other events, in line with the Society’s strategic objectives, bringing together members and delegates from across the breadth of microbiology. This role involves working with the Events Operations Manager and Head of Scientific Programmes to ensure an impactful and sustainable annual events programme that enables members and delegates to strengthen their existing relationships and gain access to new communities, maximising networking opportunities.

The Scientific Events Manager will work across multiple departments to plan and deliver the Society’s Annual Conference and other events by develop branding, promotions and other opportunities to raise event awareness and build engagement with key stakeholders, industry and other partners and fostering the Society’s relationships with them.

The postholder will have experience in organising and managing scientific conferences or large scale events, and setting and managing budgets, with excellent communication skills, written and oral, to build effective relationships with key individuals at all levels using effective negotiation techniques.

Please note that the organisation operates a hybrid working policy.

For more information about the Society, please visit our website.

Our generous benefits package includes;
• Flexible working hours
• Highly competitive salaries with an annual cost of living increase
• 23 days holiday + eight bank holidays and three additional days over the Christmas break
• 10% employer pension contribution
• Life insurance including free (health and wellbeing) employee support services
• Enhanced maternity pay to include 26 weeks of fully paid maternity leave and 13 weeks of statutory maternity pay
• Enhanced Adoption pay to include 26 weeks of fully paid adoption leave and 13 weeks of statutory adoption pay
• Season Ticket Loan Scheme
• Cycle to Work Scheme
• £50 contribution towards eye care

To Apply

Please attach your CV and Cover Letter.

Please note that only shortlisted candidates will be contacted.

Interviews will be held in-person at the Microbiology Society Office.

Closing date: 25th September 2026

“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Microbiology Society is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. We value, promote, and seek diversity.

The Society also takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused, or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources, only shortlisted candidates will be contacted therefore, if you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.

Are you an empathetic leader with IAA Level 2 Asylum and Protection and Immigration accreditation, dedicated to empowering young refugees as they rebuild their lives in the UK? Join our passionate team in Streatham Hill to lead frontline delivery caseworkers, supervise complex casework, and champion holistic support for young unaccompanied asylum seeking youth and refugees from the Horn of Africa (aged 14-25).

About the Role

We are seeking an experienced and values-driven Casework Manager (£41,400) to lead our dedicated frontline team in Streatham Hill, with hybrid working available. In this pivotal role, you will balance technical casework supervision with compassionate people management—ensuring young asylum seekers and refugees receive high-quality advocacy, advice, and trauma-informed support.

As our Casework Manager, you will manage workload allocation across caseworkers, and maintain rigorous standards across all casework. You will also provide line management, support staff development, and track outcome data to compile clear reports for funders and management. You will take an active role in advocacy and campaigning work to drive policy change in line with DYP’s constitution.

Key Responsibilities

• Technical Supervision & Casework: Lead and safely oversee complex legal and advocacy casework, ensuring service delivery aligns with active OISC Level 2 requirements.

• Team Leadership & Development: Provide high-quality line management, regular casework supervision, and professional development support to a team of dedicated caseworkers.

• Service Quality & Compliance: Monitor workload capacity, ensure data accuracy on CRM databases (e.g., Salesforce), and uphold strict data protection and confidentiality standards.

• Safeguarding: Maintain robust child and young adult safeguarding protocols across all activities up to the age of 25.

• Reporting: Compile impact and activity reports for internal management, trustees, and funders.

What We Are Looking For

• Active IAA Level 2 Accreditation in Asylum and Protection and Immigration.

• At least two years’ proven experience delivering casework, advice, and advocacy to vulnerable young refugees or asylum seekers.

• Demonstrated ability to manage team workloads, track outcomes, and handle operational HR procedures with support from DYP management.

• Deep knowledge of UK immigration policy, social care systems, and the specific challenges faced by unaccompanied asylum-seeking children and young adults.

• Excellent communication skills, high empathy, and a strong commitment to maintaining healthy professional boundaries.

Why Join Us? In return, we offer a supportive, collaborative environment where your expertise directly shapes the lives of young people settling in the UK. We offer £41,400 per annum and dedicated support for your ongoing professional development.

Operations & Administration Manager Vacancy

Application Deadline: Friday 25th September 2026

Job Title: Operations & Administration Manager

Salary: £35,000 + (Dependent on Experience)

WLIC Ealing Masjid is seeking to appoint a highly organised, motivated and enthusiastic Operations & Administration Manager who will be responsible for the efficient day-to-day administration, operational coordination, services delivery, facilities oversight, guest reception and event support of the Centre.

This is an excellent opportunity to join an exceptional WLIC staff and management team, see attachedjob desciption. 

Only the applicants shortlisted will be notified. Any offer of employment will be subject to references, an enhanced DBS, qualifications, medical and other statutory checks being satisfactory.

Are you passionate about building relationships, delivering excellent customer experiences and helping organisations retain and grow their membership?

The Country Land and Business Association (CLA) is the membership organisation for owners of land, property and businesses in rural England and Wales. We champion the interests of our members and provide expert advice, services and support to help them succeed.

We're now looking for a Membership Relations Manager to join our South East team. This is a varied and rewarding role, combining account management, member engagement, data analysis and stakeholder relationship management. You'll play a key part in ensuring our members receive an exceptional experience throughout their membership journey, helping us strengthen engagement, increase retention and demonstrate the value of CLA membership.

What you’ll be doing

• Managing member relationships and supporting members throughout their CLA journey.
• Delivering key elements of our member retention strategy, including onboarding, engagement and renewal activities.
• Building strong relationships with members and identifying opportunities to increase engagement with CLA services.
• Producing and analysing membership and retention reports to identify trends and opportunities.
• Maintaining accurate membership records and supporting the ongoing development of our CRM system.
• Gathering member feedback and insights to help shape CLA services and priorities.
• Working closely with colleagues across regional, sales and policy teams.
• Representing the CLA at member-facing events, shows and meetings across the South East region.

Full list of job duties can be found in the job description.

What you’ll bring to the role

• Experience in account management, membership, customer service or a similar relationship-focused role.
• Excellent communication and relationship-building skills, with the ability to engage confidently with a wide range of people.
• Strong organisational skills and attention to detail.
• Experience using CRM or database systems.

You should be willing and able to learn, keep up to date with current issues affecting CLA members, and develop an understanding of the CLA’s purpose, ambitions, membership products and services.

Working arrangements

This is a full-time, permanent role based at our South East office in Andover, with requirement to work in the office at least 3 days per week.

The role involves regular travel across the South East region, with occasional travel elsewhere in England and Wales. Some evening work and occasional overnight stays may be required. A full UK driving licence is essential as the role requires travel to locations

What are the benefits of working for the CLA?

• Generous annual leave
• Birthday Leave - a day off for your birthday
• Employer's pension contribution of up to 10% of salary
• Enhanced parental leave
• Wellbeing recourses
• Retail discounts
• + more!

Interview process

First Stage Interviews will take place 5th October in person at our office.

Second Stage will take place 12th October in person at our office.

Interview dates may be subject to change.

Membership & Programmes Officer

The Political Studies Association (PSA) exists to develop and promote the study and teaching of politics and related disciplines. Founded in 1950, we are the leading association in our field in the United Kingdom, with an international membership that includes academics in political science, theorists and practitioners, policymakers, researchers, and students in higher education, as well as members from the school community.

Contract

Fixed Term, 12 months’ maternity cover with scope for extension

Salary

£32,000

Hours

37.5 (Monday - Friday)

Reports to

Membership, Events and Programmes Manager

Location

PSA offices in Camden, London. The PSA works on a hybrid basis and supports remote working; post-holders are normally required in the office one day a week (on Wednesdays).

Job purpose

The PSA is a membership body with over 1000 members. The Membership & Programmes Officer is a key and multi-faceted role within in a small but dynamic team.

You will be responsibe for overseeing all aspects of the PSA membership. This will include communicating with current and prospective members, encouraging them to take up the full range of membership benefits and to participate in association activities so that they enjoy a high-quality member experience. Your role includes three core areas outlined below. These are three distinct but interlinked areas of responsibility which will involve working with/alongside other members of the team, and which will be guided by the direction of the Membership, Events & Programmes Manager.

Main responsibilities

Membership

1. The principal contact for all membership services

• As principal membership officer, you will be responsible for dealing with current and prospective members: managing membership registrations, renewals, queries re payments and general membership enquiries. This will include responding to communications from members and non-members within 48 hours of receipt
• You will be responsible for updating and managing the membership database (Oomi); producing membership data, and troubleshooting any joining/renewing issues for members
• You will be responsible for ensuring a successful member journey throughout sign-up, engagement, and renewals. Understanding, and reviewing, the member journey across our different platforms to ensure a smooth and consistent process is achieved
• You will be responsible for creating and sending the monthly membership e-newsletter (using our mailing platform, Brevo)
• You will be responsible for collating and reconciling membership data, including data cleansing  and other tasks as advised by the Head of Membership, Events & Communications or the Head of Operations & Finance
• You will work closely with the PSA Finance Officer to ensure all processes for receiving membership subscriptions are effective and accurate, including online membership payments by credit card and Direct Debits
• Working closely with other members of the team to ensure that members understand and receive their member benefits, and to support and implement any membership changes/developments that may be agreed by the Executive Committee

Specialist Groups and Networks

2. To support our specialist groups and member networks

• The PSA currently has 48 unique specialist groups that represent key subject/policy areas within political studies. The PSA also has two member networks dedicated to Early Career academics and those engaged in Teaching and Learning. As Membership & Programmes Officer you will be the primary contact for specialist groups, and will be responsible for:
• Managing the specialist groups inbox and ensuring queries are responded to in a timely manner, and consulting with colleagues on queries/actions where necessary
• Supporting specialist groups with their PSA website pages and access to their CRM database portal, in line with the guidelines provided, and creating/updating guidelines where necessary.
• Supporting the creation of new specialist groups, briefing group convenors ensuring they have the guidance and support needed to fulfil their role
• Supporting the Teaching and Learning, and Early Career networks by assisting with network communications, newsletters and network data where/when necessary. The networks are overseen by the Membership, Events & Programmes Manager

PSA Programmes

3. To support PSA annual programmes which include the PSA annual international conference, PSA prizes and other member-orientated activities throughout the year.

• Each year the PSA awards a number of prestigous prizes to PSA members by way of recognising and rewarding excellence and impact across Political Studies. You will be responsible for supporting the Membership, Events & Programmes Manager with delivery of the PSA’s prizes, including collating submissions and and producing prize winners’ certificates
• You may be asked to support other longstanding PSA programme initiatives such as the House of Commons Internship opportunity, Teachers CPD event at Parliament and the PSA Student Blogs competition
• Supporting other programmes to develop membership benefits and growth, such as schools/teachers innitiatives as/when required

The PSA Annual Conference

• The PSA organises and delivers a large scale international academic conference, which usually attracts 800 – 1000 delegates. The next annual conference will be taking place at the University of Hull from 22 – 24 March 2027. Because of the scale of this event, and the size of the team, all members are expected to be involved in aspects of confrence planning and delivery, including attending the event itself.

Specific tasks regarding the PSA Annual Conference may include, but are not limited to:

• Supporting the annual conference, which can include: responding to delegate enquiries, sharing information with delegates, reconciling accepted presenters and registrations, assisting with exhibitor communications, producing relevant data, assisting with venue planning and logistics and playing a key role within the team on-site for the three day conference
• Supporting colleagues with communications to specialist groups regarding their role at annual conference, particularly around their proposed AGMs

• Overseeing delegate badges – collating data and liaising with suppliers and courriers. Supporting conference registration and checking registration data, particularly in relation to membersip discounts
• Assisting with the production of online conference information and the delegate guide

Other duties and responsibilities:

• The above role description is not exclusive or exhaustive, and the post-holder will be required to undertake such duties as may reasonably be expected within the scope and grading of the post. All members of staff are required to be professional, co-operative and flexible in line with the needs of the post and the organisation

• On occasion, this may entail supporting colleagues in work areas outside of this job description

• These duties are subject to change from time to time as determined by business priorities. If duties and responsibilities change significantly, the job description may be reviewed and amended in consultation with the post-holder.

• The post-holder is expected to provide general support in running the PSA office

• Compliance with PSA policy, including absence, appraisal, health & safety, and GDPR

Structure: there are seven members of staff under the leadership of the CEO. This post sits under the Head of Membership, Events & Communications and is line managed by the  Membership, Events & Programmes Manager. The PSA’s office is in Camden, London. Whilst Team members predominantly work from home, they are expected to work in the office one day a week (usually Wednesday).

Additional information: there is some requirement to work outside normal office hours on occasion to attend various PSA events and to travel within the UK.

Terms of Employment

1. The starting salary will be £32,000.

2. 37.5 hour working week (normally 9:30 – 5:30 (including 30-minute unpaid lunch break); willingness to work occasional evenings and weekends with no overtime payments but the flexibility to claim time off in lieu.

3. 25 days annual leave, plus bank holidays.

4. Employer contribution to pension (10% for employee contribution of 5% of salary) following probation.

By applying for this role you are confirming that you have the right to work in the UK; proof of which will be required before a final offer is made.

Use of AI in applications

We appreciate that each candidate who applies for this role will have a range of expertise they can offer, and we are keen to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can be a helpful and be used as an assessiblity tool. However, you must ensure the information presented in your application accurately reflects your experience and how it relates to the job description.

Interview

Interviews will be held via Teams during week commencing 5 October 2026. If there are any dates you cannot attend, please let us know in your application.

Membership Executive

Temporary Contract (Approx. 2 Months) | £14.15 per hour | 21 Hours per Week | Fully Remote

Are you an organised and proactive administrator who enjoys building relationships, supporting customers and maintaining accurate data? We are recruiting a Membership Executive to join a national membership organisation on a temporary basis, supporting member engagement, membership administration and stakeholder relationships.

This is a fully remote role offering flexibility around how 21 hours are worked across Monday to Friday, making it an excellent opportunity for someone seeking part-time work with an immediate start.
The Role As Membership Executive, you will be the first point of contact for members, supporting enquiries, maintaining accurate membership records and helping to strengthen engagement across the membership network.
Key responsibilities include:

• Managing member enquiries via phone and email.
• Building and maintaining positive relationships with members and external partners.
• Supporting membership recruitment and retention activities.
• Maintaining accurate records within the organisation's CRM system.
• Producing membership reports and statistical information.
• Supporting the delivery of member events and engagement activities.
• Assisting with membership communications and content updates.
• Ensuring data is managed accurately and in line with GDPR requirements.

About You We would love to hear from candidates who have:

• Previous experience in administration, customer service, membership services, supporter care or stakeholder engagement.
• Excellent communication and relationship-building skills.
• Strong organisational skills and attention to detail.
• Experience using CRM systems and Microsoft Office.
• The ability to prioritise a varied workload and work independently.
• A proactive and flexible approach.

Essential Requirements

• You must be currently based in the UK.
• You must be able to work remotely from a UK location for the duration of the assignment.

What's on Offer?

• £14.15 per hour
• Approximate 2-month temporary assignment
• Fully remote working
• 21 hours per week
• Flexible working pattern across Monday to Friday
• Immediate start available

This role would suit candidates from membership, charity, customer service, supporter care, stakeholder engagement, administration or CRM/database management backgrounds.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We are seeking a proactive and relationship-focused Senior Marketing and Relationships Officer to help grow membership of the HIV Confident Charter Mark. 

The postholder will work to generate interest with prospective member organisations and clearly communicate the value of the programme, resulting in tangible growth in memberships. 

They will use their experience in targeted marketing activity, stakeholder engagement and relationship management to nurture relationships with current and emerging networks. In this role, the postholder will demonstrate visible commitment to tackling HIV stigma, improving inclusion and supporting good practice in workplaces. 

If you can see yourself contributing to this mission, we’d love to hear from you. 

• Closing date for applications: end of day on 27 September 2026 

• Interviews for the role will be held week commencing 5 October, either online or in London E1 

Diversity and inclusion 

National AIDS Trust is committed to becoming a diverse and inclusive organisation. We strive to create a workplace that represents our mission and the people we serve, and where all voices are valued and heard. 

To reflect this, we actively encourage applications from people of all backgrounds, regardless of age, race, gender, sexual orientation, physical ability, disability or religion. As the UK’s HIV rights charity, we particularly encourage applications from those with an understanding of the issues faced by people living with HIV. 

At National AIDS Trust, we would like our application process to be as accessible as possible. Please speak to us about any reasonable adjustments that you might require throughout the interview process or the role. 

Location: London, Glasgow, Sheffield or Cardiff

About the role

The Healthcare Professional Membership Officer is an exciting new role within  our Healthcare Professional Engagement team, which runs Breast Cancer Now's healthcare professionals hub and our membership offer, including educational resources, specialist interest groups and a monthly newsletter.

You'll help run the hub day to day, lead our communications to members, and support us to grow the network while keeping existing members engaged.

About you

You're a well organised person with excellent communication skills, and you'll manage relationships with key internal and external stakeholders, including healthcare professionals. You’re able to produce regular communications to our healthcare professional audience.

You'll enjoy working as part of a busy, high performing team, and you'll be able to organise your work effectively and prioritise competing deadlines, balancing regular commitments like our monthly newsletter with longer term projects.

Job description and benefits

The job description and our attractive benefits are available for you to download.

Primary location of role and hybrid working

This role is primarily based in our Cardiff, Glasgow, London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.

The salary range is:

£31,000 if London based

£29,000 if Cardiff/Glasgow or Sheffield based

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
If you’ve any immediate questions please email

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Closing date

Monday 21 September 2026

Interview date

Friday 2 October 2026