You’ll be joining an ambitious team passionate about helping young people, hungry for individual success but supporting each other as well. The Trusts and Foundations Fundraising Manager will be an experienced and successful specialist fundraiser, ready to step up and sustain our most important income stream. The following qualities sum up what we are looking for:

• A track record of securing six figure grants from a range of institutional funders, trusts, foundations and statutory sources

• Outstanding written and verbal communication skills, especially around composing compelling funding proposals

• Excellent project management skills with the experience to take major funding applications from the concept stage to a successful grant award

• The ability to work independently and to develop strong working relationships with London Youth delivery teams and programme Heads

• Stewardship skills – reporting, managing funder visits and facilitating follow up grants

London, N1 or homebased

NCVO is transforming the way it works. With a new strategic direction and leadership team, we are determined to work with our members so that charities and volunteering can thrive. As the country recovers from the covid-19 pandemic and renews itself, charities and volunteering aren’t just vital support systems for communities in need – they’re at the heart of how people want to lead their lives.

The networks and influencing team combines the research, policy, campaigns, and member engagement functions at NCVO. Through our work we contribute to improving national and local policy that affects charities and volunteering, and strengthening the practice of voluntary and volunteer-involving organisations. NCVO is an important part of the voluntary sector research community, with a reputation for producing high quality and impactful research.

As our research and insight manager, you will lead our research programme on volunteering and the volunteer experience. Volunteering has been a major element of the pandemic, as people organise locally, have been mobilised nationally, and have given their time to their communities and the causes they care about. With a strong background in qualitative and quantitative research methods – and knowledge of the voluntary sector – you will ensure our research responds to the needs of our members and is based on their insight.

As a member of the research team, you will contribute to our sector-leading publications, including the Civil Society Almanac, annual Road Ahead, and Time Well Spent. You will support the conclusion of our UK-wide Mobilising Voluntary Action research and ensure that the recommendations are taken forward as part of the Vision for Volunteering. You will bring your ideas and skills to conduct research that aligns with our strategic priorities around barriers to volunteering, specifically in relation to disability.

You will plan, delivery and publish major research publications that help organisations, policymakers, and funders respond, adapt, and change the way they work. During this maternity cover, you will publish a report into the impact of covid-19 on the volunteer experience and plan for a major re-run of our full Time Well Spent report, which will see you plan a national survey (with approx. 10,000 respondents).

You will be an active member of the network and influencing team, supporting our research work, engaging directly with NCVO members, managing external relationships, and strengthening our influencing work with government. With strong inter-personal skills, you will work in a collaborative way with other teams, partner organisations, and stakeholders.

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented in NCVO. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification, will be guaranteed an interview.

If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.

Please visit our website via the Apply button for more information and to apply.

Closing date: Thursday 27 January, 09:00

Interviews: 1-3 February, timings flexible

About NCVO

NCVO supports volunteering and charities.

We believe that the work of volunteers and charities make our communities stronger and the world around us better, for everyone.

Our members are at the heart of our mission. We work collaboratively with our 15,000-strong network of national and local charities and voluntary organisations. We share practical support and new insight so that people and organisations can focus on making a difference. And we work alongside our members to ensure that the essential role of volunteers and charities is widely recognised.

NCVO is an equal opportunities employer and we welcome applications from everyone.

Benefits for NCVO employees

NCVO offers attractive benefits including: 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and the option to purchase up to 5 more days each year, take 35 hours of volunteering leave per year, subsidised gym membership, season ticket loan, flexible working including opportunities to work from home/off-site, generous contributions to a stakeholder pension scheme and training and development opportunities. We are located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.

Befriending Networks is the country’s leading resource on befriending.  In the last few years our profile and membership in England has grown significantly and we expect this to continue over the coming years. Due to the retirement of our first English development worker we are looking for a creative enthusiastic individual to join our team. 

The post holder will work alongside another membership officer based in England (posts are funded by The National Lottery Community Fund) and the national team based in Scotland.  You would deliver services to our English Members including; providing information and support, responding to enquiries, provision of resources, facilitating learning and networking events, promoting and delivering Befriending Networks wider services. 

Critical to your success will be a genuine passion for befriending as well as a commitment to striving for excellence.

Core Arts are looking for Membership Officer ( maternity cover 12 months ) to offer their skills and expertise to support the membership team to deliver a high quality service to our members.

Core Arts  is a Mental Health Charity based in Hackney offering a range of creative arts activities to  improve health and wellbeing to adults who experience mental health issues. We have over 800 clients at any one time using Core Arts/Core Sports services, working with up to 1500 people per annum.

The role is within the membership team that offers empowering support planning, motivational guidance, case management, creative goal setting and oversees individual development to deliver Core Arts Creative services to our members.

The ideal candidate will have excellent hands on experience in mental health support work and knowledge of the challenges this group face, and how the Creative Arts support recovery. An understanding of using person centered and motivational recovery focused ethos is essential.

The candidate will have managed a caseload of clients, worked dynamically with various staff teams, be confident in developing quick rapport with clients. Plus have strong experience of working with external partnerships, including secondary care clinicians.

We are looking for candidates who:

• Client focussed and able to energise and engage
• Be able to manage a high volume of administration as part of the role 
• Enjoy working in a fast paced environment and likes change.
• Likes the challenge of adapting their approach to fit with the different client groups.
• Can fit in with teams and quickly adapt to a team culture and ethos
• Have a flexible, resilient, thoughtful, therapeutic approach to working with clients with complex needs.
• Have ability to be self- motivating, work under pressure and manage time effectively prioritising different areas of work according to need.
• Must also be enthusiastic about working with arts and education in order to support clients to improve confidence and quality of life.
• You must be innovative in your approach & working practices.

  You will be comfortable working within a strengths and recovery framework, & will ensure that all aspects of your working practices are delivered to the highest standard are fully compliant with organisational values and contractual requirements and reflect current good practice.

  If you think  you would like to join our team we would love to hear from you

Prospectus are delighted to be supporting Diabetes UK in their search for a permanent Membership Manager to join their excellent Individual Giving team. Diabetes UK is a leading national charity, who campaign, fund research and support those living with diabetes.

As the Membership Manager, you will join a well-established team and take a leading role in managing and improving the day-to-day membership experience. As one of the flagship individual giving products for the charity, they have around 80,000 current members who support the charity through funding their incredible work. In return they receive continuous engagement from the charity through an exclusive magazine for members. You will be responsible for ensuring recruitment, retention and engagement campaigns are delivered effectively and in a user focused way. You will also support the Senior Membership Manager with the overall membership strategy and budget delivery.

To be successful in this Membership Manager opportunity, you will have proven experience in managing individual giving campaigns that aim to increase supporter engagement and continue donor retention. You will also be confident in managing relationships with internal and external stakeholders and have excellent stewardship experience. Having previously worked with a fundraising database before, you will also be able to use your analytical skills to create new opportunities to develop better relationships with the membership audience.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply.

Location is flexible for this opportunity with options including, Head Office in London, Epsom, Home-based or based in any other Diabetes UK Office.

If you are interested in applying to this Membership Manager position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Post: Head of Membership

Location: Ryton Organic Gardens, nr. Coventry (Garden Organic Head Office). Hybrid working options available

Reports to: Director of Membership & Communications

Salary: £30,000 - £37,000 dependent on experience

Hours: 35 hours per week

Responsible for: 3 x Membership Officers

Background:

Garden Organic is the UK’s leading organic growing charity. For over 60 years we’ve been researching and promoting organic growing to get as many people as possible growing the organic way.  We know that organic growing is the most sustainable way of growing, and offers far reaching benefits for human health, and the health of the environment & wildlife.

Our work is as interesting as it is varied; we provide advice to our 20,000 members online, through videos, social media and more; we support organic growing activities up and down the UK; we maintain the Heritage Seed Library; we raise awareness of issues impacting organic growers, and so much more.

Consumer awareness of the many benefits of organic gardening is growing year on year, and we want to grow with it.

Overall purpose of the role:

We’re looking for a self-motivated, ambitious and experienced membership professional to help us engage and grow our membership base. You will lead and inspire our membership team to nurture relationships with our members and deliver a consistently excellent level of service. You will develop our membership structure to ensure it meets the needs of our current and future members. You will take ownership of the charity’s database, identifying ways to use the database to deliver efficiencies and improvements in service, and understand how the information held within it can inform our future strategy.

Main duties:

1. To work with the Director of Membership and Communications on the development of the charity’s membership strategy, leading the team to achieve key performance indicators.
2. To set and manage the budget for the membership function, taking responsibility for achieving annual income targets whilst managing expenditure.
3. To be an integral part of the charity’s Management Team, inputting membership insight into strategic and operational discussions.
4. To manage the charity’s CRM, maintaining accurate membership records, liaising with our third party provider and working to identify continual improvements and efficiencies to better our service to our members.
5. To identify new opportunities to increase the size and engagement of the membership base, producing business cases and budgets as required.
6. To manage the membership team and external agencies as required.
7. To produce management information reports, for use across the organisation, including by the Board of Trustees, the Finance Team and the Management Team, to support future planning and analysis of progress against targets.
8. To oversee the collection of membership fees and donations via Direct Debit, credit card or cheque and liaise with the Finance team to prepare daily and monthly reconciliations.
9. To promote, support and develop the network of local organic groups.
10. To ensure the membership team fulfils its legal and statutory requirements with regards to payments, data handling, safeguarding and any other legal obligations which may arise.
11. To work with other departments to understand, monitor and grow supporter value, including the journey pre and post membership.
12. To lead planning and delivery of charity’s the Annual General Meeting/Members’ Day.
13. To act as ambassador at public events outside of Ryton, promoting the charity and the benefits of membership.
14. To undertake day to day membership administration activities, supporting the team with answering the phone and responding to emails.

Working for Garden Organic:

Garden Organic is based at Ryton Organic Gardens, just outside Coventry, and we have projects taking place up and down the country. We currently offer hybrid working, with some office-based staff able to work partly from home, depending on their specific role. We have a generous pension and annual leave scheme, and offer free access to an Employee Assistance Programme. In addition, all colleagues are encouraged to complete courses in organic growing principles and techniques.

We are a disability confident employer that proudly holds a Thrive at work wellbeing award. As part of our commitment to Diversity and Inclusion, all job applications will be anonymised before being submitted to the shortlisting panel. You may, if you wish, submit an anonymised CV; however, please ensure your application meets the criteria listed and that we have an email address or phone number to contact you about your application.

It is the nature of work at Garden organic that tasks and responsibilities are, in many circumstances, unpredictable and varied. All staff are expected to work in a flexible way when the occasion arises where tasks are not specifically covered in the Job Description and have to be undertaken. Some evening, weekend and bank holiday working may be required.

We have a new exciting opportunity, not to be missed! At DEBRA we are currently looking for a Membership Engagement Lead to join our team. This role is based at the DEBRA Head Office in Bracknell, Berkshire.

Do you want to play a leading role in our member engagement?

DEBRA has an exciting new opportunity to join our team as our EB Community Engagement Lead. DEBRA’s members are the reason the charity exists and are at the centre of our work and charitable activity.

This brand-new role will enable us to increase our engagement with the EB Community, ensuring that our members feel informed, valued, and listened to and are given a strong member voice.

You will lead our engagement with members, using a wide range of approaches and tools to develop a strategy to move us forward. Your engagement initiatives will help us to understand the needs of the EB Community whilst increasing connections between services and members. The EB community has a lot of lived experiences, you will empower members to share and support their peers.

We are looking for someone who has passion, drive and skills, to plan an effective engagement strategy and deliver engagement initiatives. This will include direct contact with members over the phone/virtually and in person at events. You will also have indirect member contact in the form of surveys and by working with our marketing and comms team.  If this is you, this exciting role could be the opportunity you are looking for? Join our team and enable our members to have a voice, and make a difference to their lives.

What skills are we looking for?

• Passionate about making a difference to people’s lives
• Demonstrates empathy
• A creative thinker with the ability to research and generate new initiatives
• IT Literate, including ability to use Microsoft office and databases
• Achievement oriented – a pro-active approach with the ability to meet challenging targets and overcome obstacles.
• Positive disposition and self-motivated, with the ability to work independently and as part of a team.
• Ability to travel independently and be flexible to accommodate occasional evening/weekend work.

What experience are we looking for?

• Collaborative working with others in a team to achieve shared objectives
• Strategic planning and hands on delivery of engagement projects 
• Collation of service and satisfaction levels
• Preparing articles and marketing materials
• Experience of organising events and making presentations
• Project management
• Data recording, analysis and report writing
• Delivering to deadlines and working flexibly with changing priorities
• Negotiation skills
• Experience of working with a diverse group of people with different needs

We hope this has given you a good insight to this role and the type of person we are looking for.  

To request the full job description, please email Karen Thackray, Membership Manager at or for an informal discussion call Karen on 01344 771961 (option1)

If you are enthusiastic about the contribution you could make and would like to join our team as our new Membership Engagement Coordinator please click ‘apply’ today – don’t miss out, we’d love to hear from you!

We’re looking for a dedicated and talented operations manager to join our friendly Business Development team and oversee a diverse portfolio of projects in a fast paced and growing area of the charity. This role will suit someone who thrives on creating and finding operational solutions in a fast paced environment, is able to create solid relationships with all internal and external stakeholders and who is versatile and flexible.

You will have responsibility for ensuring that the day-to-day operations of the Business Development team runs smoothly. You will be accountable for ensuring that effective systems and processes are used to set up, deliver and monitor the outcomes of each project, training or service delivery. You will lead and develop Contact’s freelance workforce to enable projects to be delivered effectively across departments.

The right person for this role is likely to have:

Previous Operational Management experience, including creating and implementing systems to monitor project outcomes and setting up and managing multiple projects and budgets. Be used to representing the organisation with external partners and funders, be a confident and adaptable communicator and have previous experience of manging resources and staff.

Excellent IT and numeracy skills will be a must, including the ability to extract, analyse and manipulate data using Excel.

This role can either be home-based/remote or office based in EC1 (Hybrid working)

About us

Stop It Now! Scotland is the only national charity dedicated exclusively to preventing and responding to child sexual abuse.  Well respected in the field, we are part of The Lucy Faithfull Foundation, a UK wide charity focusing on the prevention of child sexual abuse through engaging with both protective adults and those who present a risk to children.  Our work is vital and has real impact.

We are looking for a dynamic and talented part time Fundraising Manager to join our Scotland team on a fixed term contract for 2 years (with potential to extend, funding dependent).

About the role

As our Fundraising Manager, you will be responsible for the development and delivery of Stop It Now! Scotland's fundraising strategy.

You will cultivate new funder relationships with a focus on trust and foundation fundraising, statutory fundraising, private philanthropy and corporate fundraising.  You will take responsibility for stewarding donors so as to deepen their engagement with our work.  You will project manage reports in relation to grants and develop structures so reporting is effective and timely.

You will help take our work to protect children to the next level, developing new income streams, setting challenging but realistic annual targets and fostering a culture of collaboration and support.

If you have significant experience in fundraising and are eager to make a positive difference in your next role, this is a superb opportunity to join our charity and drive our ambitious plans forward.  You will be instrumental in helping us reach more of those who need us by growing our income and raising awareness of Stop It Now!

About you

You will need:

• A demonstrable track record of success in fundraising within a third sector organisation
• Significant evidenced experience in gaining grant funding from trusts and foundations and/or statutory bodies
• Proven experience of developing and managing donor relations
• Excellent analytical, communication, organisational and interpersonal skills, with a strong eye for detail.

You will be:

• Organised, self-motivated and able to manage a large and varied workload
• A creative thinker who champions new ideas and approaches to fundraising
• Understanding of the need to 'pitch-in' and do whatever is necessary, as a member of a small team
• Committed to deliver our vision of a world free of child sexual abuse.

The benefits

• Salary of £30,000-£34,000 per annum (pro rata based on 22.5hrs, dependent on skills and experience)
• A strong sense of purpose knowing your work makes a real impact
• 25 days leave plus public holidays (pro rata)
• Up to 5 days learning and development each year (pro rata)
• Nest pension
• Company sick pay (after probationary period)
• Family friendly policies
• Benenden medical cover

At The Lucy Faithfull Foundation we believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution.  Treating people fairly is part of our values and at the core of our culture.  As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity.

Interviews will be held on 18th February 2022

Starting Date: 24th January 2022

Contract type: Permanent (Full Time)

Salary: £34,900 (depending on experience)

Location: London, UK

Application closing date:  3rd January 2022 (Midnight GMT)

(Note: we will be reviewing applications as they are received. Interviews may be held before the application closing date so apply soon!)

Background

Better Cotton is the world’s largest cotton sustainability programme. Our mission: to help cotton communities survive and thrive, while protecting and restoring the environment. In challenging times, we are meeting the challenge head on. Through our network of field-level partners we have trained over 2.5 million farmers - from the smallest to the largest - in 23 countries in more sustainable farming practices. A quarter of the world’s cotton is now grown under the Better Cotton Standard. We have united the industry’s stakeholders behind our efforts, from ginners and spinners to brand owners, civil society organisations and governments. Everyone who cares about cotton and its sustainable future can now be part of something better.

About this role

Better Cotton is now seeking a Membership and Supply Chain (M&SC) Coordinator to support the Global Membership and Supply Chain Team with membership administration, certain finance accountabilities, process improvements for team efficiency, change management and being the CRM champion working under the direction of the Senior Membership and Supply Chain Manager and in close collaboration with internal stakeholders from different teams and in different locations. They will work on membership processes and other related processes that support the team to deliver member and supply chain team services and building the reputation of Better Cotton as a professional, reliable and service-oriented member organisation.

The work environment is extremely high paced. It requires experience, excellent multi-tasking skills, ability to prioritise while working with cultural sensitivity, project management skills, well-practiced IT skills, understanding of process mapping, documentation and identifying improvements, as well as the ability to deliver reliably and with high quality in collaboration with internal stakeholders.

As a Membership and Supply Chain Coordinator, they will support the Senior Membership and Supply Chain Manager and the Membership Manager.

This challenging role offers excellent opportunities for personal and professional development and exposure, together with a competitive benefits package.

Responsibilities

The Membership and Supply Chain Coordinator will be responsible for ensuring good quality member administration by executing, maintaining and developing administrative processes for continuous improvement and efficiency as well as being a strong champion of Better Cotton’s Salesforce CRM system. The duties include, but are not limited to the following:

Customer Relations Management Systems

1. Support membership administration for the team by championing and using the CRM system (Salesforce), monitoring of consistent system use, monitoring data integrity and supporting the team with more complex CRM data, reports, and contact listings as needed.
2. Drive proper use and maintenance of Salesforce by users, as well as evolve Better Cotton’s use of its functionality for consistency and efficiency in collaboration with the IT Team.

Administration

1. Process membership applications, including data input, ensuring that applications are processed efficiently, timely and accurately and contribute to migrating to electronic applications
2. Improve internal data management and filing structure, including archiving.
3. Support change management in the global team where required.

Financial Management

1. Work with the Finance team to ensure that all member records are consistent and reconciled at the end of key financial reporting periods.
2. Bring efficiencies to the processes/systems that Finance and Membership follow/use.
3. Support the global finance functions with Membership information thereby contributing to the invoicing of members, reconciliation of member records with Finance and overall financial health of the organisation.

Process Management

1. Own the documentation management process on behalf of the Membership & Supply Chain Team and promote awareness and drive adherence to processes through day-to-day use of existing process documentation.
2. Coordinate the on-going process management activities such as regular team audits and process improvement projects working collaboratively with the Membership Team and other functions.
3. Work closely with the Membership and Supply Chain Team to ensure that processes and systems used across the functionalities within the team complement each other for efficiency and effectiveness.

Management Reporting

1. Coordinate the collection of management reports for the Membership Team timely and efficiently.
2. Support the organisation and reporting of the team’s annual workplans in Project Management tools

Member Services

1. Support the Membership Team on recruitment activities for potential members as well as in delivering services to existing members across all categories globally. Engaging with members through calls and face-to-face meetings as needed.
2. Support as requested the delivery of membership events, caucus calls, workshops, working groups and conferences.

In addition to the above, the Membership and Supply Chain Coordinator will deliver any other objectives as agreed with the Senior Membership Manager.

Profile

The selected candidate will have the following skills, knowledge, and experience:

Experience

Essential

• Demonstrated experience in working with membership, financial and/or CRM administration, and systems improvement and change management

• Experience in managing and processing administrative records, financial data, and improving data integrity

• Experience in dealing with commercial organisations

• Experience working as part of a team, and willingness to give good service internally and externally to the organisation

• Experience in using and developing Salesforce or other CRM systems, and in financial administration

• Experience in Project Management and knowledge of PM tools

Desirable

• Experience in a member-based organisation, or sales

• Flexible individual with experience working in a multicultural and multilingual environment across time-zones

Skills and Knowledge

Essential

• University degree, or equivalent higher education qualification, in a relevant field with an interest in sustainability

• Proficient IT skills, including but not limited to MS Office suite and database management

• Good analytical and problem-solving skills with a proactive approach to finding and proposing solutions to challenges within clearly defined boundaries

• Fluent in English (written and spoken) – ability to communicate clearly and concisely

• Excellent organisational skills and capacity to multi-task and handle a set of different priorities

• Willingness to carry out administrative work with due attention to client detail and reporting financial data

• Good communication skills with the ability to communicate clearly and concisely, as well as the ability to assimilate and process information for wide-ranging audiences

Desirable

• Knowledge of a second or third language

• Knowledge of Monday platform 

Working arrangements

The position is full-time (40 hours per week) and will be based in London. Better Cotton offers flexible working, with core hours being 10am – 4pm and the option to work from home one day per week.

Applications

Interested applicants with the required attributes are asked to send, in English, a detailed CV and a brief cover letter (1 page maximum) to Better Cotton by email with subject “Application For Membership and Supply Chain Coordinator Dec 21” 

Application deadline:  3rd January 2022 Midnight GMT

We thank all applicants for their interest; however, only candidates short-listed for a telephone interview will be contacted. We aim for a short recruitment cycle for an end of January start.

Better Cotton is currently unable to provide sponsorship for work permits, and candidates need to have pre-existing right to work in the location where they will be based.

Better Cotton is an equal opportunity employer and is committed to good practice and transparency in the management of natural, human, and financial resources.

Established in 1876, Mothers’ Union is a Christian organisation that has been supporting families for over 140 years. We have over 4 million members worldwide, 55,000 of whom in Britain and Ireland. As a Christian Charity, we aim to demonstrate faith in action through the transformation of communities worldwide. Our members work at grassroots level around the world bringing hope and practical support to at least a million people every year through our programmes and as part of the volunteer base of local churches.

Job Purpose and Objectives

• To lead on innovative fundraising campaigns and exciting new fundraising product development across the Mothers' Union movement.
• To support and develop defined supporter journeys that enhance and grow relationships.
• To secure new corporate relationships to develop a corporate portfolio with a view to long-term corporate support, supported by the Head of Fundraising, Communications and Membership.

Main Responsibilities

Individual Fundraising (80%):

• Co-ordinate all Appeals to achieve annual targets and KPIs.
• Managing an expenditure budget of £100k to deliver agreed income targets.
• Line manage the Fundraising Officer and the development of donor relationships.
• Supplier and agency management; maintain efficient and good relationships with partner agencies to ensure maximum value for Mothers’ Union.
• Negotiate contracts with agencies to maximise value for Mothers’ Union.
• Report on campaign performance on a monthly basis and to continuously monitor performance against agreed financial and non-financial KPIs.
• Responsible for ensuring Mothers’ Union’s direct marketing activity is in line with compliance and best practice as per ICO, IOF and the Fundraising Regulator.
• Responsible for monitoring agency compliance; to ensure that our internal controls for monitoring agency compliance are adhered to in order to ensure donor satisfaction and to mitigate against reputational and financial risk to the Charity.
• Responsible for delivery of new fundraising products for appeals
• Sustain the development of our Legacy Programme for members and supporters across the UK.

Corporate (20%):

• Undertake Prospect research for potential corporate partnerships that would link into existing Mothers’ Union appeals, campaigns and events.
• Develop and deliver creative pitches to secure corporate support against KPI’s and targets.
• Account manage, report to and steward all corporate partnerships meeting agreed income targets and track and sharing updates on process on a monthly basis.
• Develop a range of approaches, products and materials that support corporate fundraising activity.

Key Competencies

Skills, Knowledge & Experience

• Experience of project managing fundraising or marketing campaigns through a wide range of media, within a Charity, agency or commercial environment.
• Thorough understanding of how fundraising techniques can be used to recruit and retain supporters (individual/corporate) in order to maximize their lifetime value.
• A track record of effective income generation from individuals and Corporates
• Excellent creative writing skills with a proven ability to write promotional materials, including fundraising copy and correspondence to organisations and individuals at all levels.
• Attention to detail and ability to conduct work accurately and consistently in keeping with high professional standards.
• Effective interpersonal skills - ability to engage with a wide range of people both through written and verbal communication.
• Experience of managing staff.
• High level of computer literacy including experience of using website content management systems and a good understanding of databases and their use in marketing effectively to donors and members.
• Excellent user of MS Office particularly using Excel for data analysis.
• Excellent administrative and project management skills – an ability to effectively manage workload and meet set deadlines.
• Excellent negotiation skills and ability to confidently liaise with people.
• Highly numerate with experience of maintaining budget reporting systems and reporting on targets set.
• A willingness to work outside of office hours and to undertake work outside of office hours that may mean working at various venues around the UK & Ireland that may require an overnight stay.
• An organised and flexible approach to work, able to work within a changing organisation and respond quickly to changes and/or information as requested.
• An understanding of the core values of Mothers’ Union and passion for our work.

Education Qualifications

• Educated to A’ level or equivalent or possess a higher degree.
• A recognised qualification in Fundraising or Marketing would be highly advantageous.

General

• The responsibilities in this post may be adapted or changed in line with the needs of Mothers’ Union. Other duties may be added or requested as a result.
• The responsibilities outlined are not an exhaustive list of tasks and the post holder may be asked to undertake other reasonable duties in connection with the work of the team.
• The responsibilities in this post will require the post holder to work within a team and cross functionally with other teams to achieve the objectives.
• A broad sympathy with the Christian faith.

Work Location

This role is primarily based at our head office in Central London. Mothers’ Union is currently operating a hybrid working pattern (during times when working from home rules are relaxed) where staff are required to work a minimum two days from office. However, there will be occasions where staff will need to work from office for more than the 2 day minimum due to operational requirements at certain times.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover Letter via CharityJob.

The Cover Letter should clearly outline how your skills match the main responsibilities of the role.

Application Deadline

The closing date for applications is 25th January 2022. Due to the number of applications we receive, we may not be able to individually respond to each applicant. If we do not get in touch with you within 4 weeks from the application deadline, then unfortunately you have not been shortlisted for this position.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.

The role

Crohn’s & Colitis UK raised over £6 million this year. Our Supporter Engagement Team provides exemplary customer care to every donor, fundraiser, member and supporter, ensuring that they feel valued and are thanked in an innovative, tailored and appropriate way. As we continue to grow our income our customer care processes will become increasingly important. Stewardship of our growing community will be vital to our success as we keep donors, fundraisers and members engaged in our work and motivated to continue to support us.

Your role will be to engage and inspire through the provision of the highest-quality supporter journeys. You will be creative and innovative in delivering tailored stewardship to encourage repeat support and commitment from members of our community. Your supporter engagement activities are integral to achieving our strategic Income Generation priorities, including raising funds from supporters through exceptional standards of customer care, using high quality information, continuous learning and the development of our supporter care services. As a team manager, you will develop and implement excellent internal processes to ensure supporter stewardship and donor management is robust, consistent and of the highest quality.

About you

You will: 

• be a talented, experienced supporter care professional, adept at building strong relationships fast.
• have the ability to multi-task, be organised, diplomatic, and value collaboration with colleagues and connection with supporters.
• be an experienced manager with the ability to mentor and coach your team.
• be familiar with developing motivational communications via letter, email, social media and telephone in order to inspire and engage audiences.
• have experience of implementing highly impactful stewardship techniques.   

If you like the sound of this position and think you have what we are looking for then it would be great to hear from you.

The future

The charity is at a really exciting point. We are in excellent financial health and moving to a new strategy which will give you the chance to put a personal stamp on the actions we are taking to improve the quality of life for people with Crohn’s and Colitis. 

Summary

Legacies are vital to Diabetes UK with gifts in Wills funding, on average, over a third of our work every year. As the Senior Legacy Manager, you will pay a pivotal role in leading on the development and management of the legacy marketing programme.

Managing a small team, you'll be responsible for the development and delivery of end-to-end recruitment and retention plans including supporter stewardship journeys and involved in the delivery of direct marketing campaigns across a range of offline and digital channels. In addition, the role will support colleagues across the charity to develop relationships with legacy prospects and supporters. You'll also be responsible for managing the Legacy expenditure budget as well as liaising regularly with the Legacy Administration Team in order to monitor and forecast legacy income.

First stage interviews: 16, 17 and 18 February 2022 (online)

Second stage interviews: 21 and 23 February 2022 (TBC)

Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK. You might find the following resources useful:

• To view a full list of accepted documents and the checks employers are required to make
• To view guidance on proving your right to work to an employer

If you have any questions, please contact

Package

What we can offer you:

• Generous annual leave starting at 25 days plus bank holidays
• A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
• Early finish Friday and flexible working as part of our approach to activity based working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life
• Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

Main Responsibilities

The successful applicant will manage, implement and develop the annual plan and budget for the Legacy Marketing team. The role will require a strategic approach to evaluating the existing legacy marketing programme as well as how we promote the gifts in Wills to a range of new audiences through advertising and events, identifying opportunities for growth both within the Individual Giving department and by engaging key stakeholders in cross-organisational activities.

Ideal Candidate

We are looking for someone who is passionate about legacies and passionate about our cause. Someone that is fired up by the challenge of increasing the number of legacy supporters on our database, and stewarding them so that we can safeguard future income and meet our vision of a world where diabetes does no harm.

It goes without saying that you'll be a strategic thinker and an expert in legacy marketing, bringing ideas and energy to help us bring our cause to life.

You'll have extensive experience of managing direct marketing campaigns. You will have excellent project management skills, organised, calm under pressure and working closely with leadership teams.

Making Music is the UK association for leisure-time music with over 3,800 music groups in membership and around 220,000 hobby musicians in them.

We help music groups with practical issues, for instance insurance, guidance, and artistic opportunities, and connect them with similar groups, e.g. through events. Making Music is also the voice of the leisure-time music sector, celebrating its variety, championing its diverse music and lobbying to make sure its needs are recognised by policy makers.

We are now looking for a motivated and responsible Membership and Services Administrator to join the Membership and Services Team.

The Membership and Services Team is at the heart of the organisation, putting members first and providing them with the support they need to run their music groups.

If you are passionate about helping people, love problem solving and are enthusiastic about music, we would like to hear from you!

We realise that we could miss out on incredible talent joining Making Music because you might not see yourself in every single one of the job tasks or skills in the job description. Please don’t be put off if you feel you don’t tick all of the boxes - if you think you could be great for this job, but aren’t entirely sure, please apply anyway, or contact us.