Office support jobs in Westminster, greater london

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

As a digital content designer, you’ll be a key part of our digital product team, working at the forefront of managing and enhancing the content on our website and microsites. You’ll support the charity by providing expert advice, producing impactful web content, and ensuring our digital presence aligns with our users’ needs and strategic objectives.

Taking an insight-led approach, you’ll design content that is optimised for both user needs and organisational goals. Reporting to the digital content design manager, you’ll help establish and maintain the full content lifecycle, ensuring our digital presence is accessible, clear, and focused on helping people affected by breast cancer.

About you

You’re a user-focused content professional with experience in designing insight-led web content that meets both user needs and organisational strategy. You have a strong understanding of UX principles and know how to apply SEO strategies to enhance content visibility and performance.

You’re a proactive and enthusiastic team player who is comfortable switching between strategic thinking and hands-on delivery. You can work methodically to solve user problems, create and follow processes, and uphold governance standards, while also using your creative skills to design content, edit personal stories, and craft compelling copy.

You will ideally bring:

• Experience designing and editing content for landing pages, case studies, webforms and other digital formats
• Proficiency using a content management system (CMS)
• Proficiency using tools such as GA4, Hotjar, and MOZ to inform content decisions
• A solid understanding of accessibility standards (WCAG 2.2) and plain English best practices
• Understanding of GDS content design standards
• Exceptional editing, proofreading, and copywriting skills
• The ability to interpret data and user research to craft engaging, impactful content
• Strong interpersonal skills to build relationships with stakeholders and the confidence to advocate for the user during discussions

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9am onThursday 12 February 2026

Interview date Week commencing 23 February 2026

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Rinova Ltd is an established and successful Employee-owned company, with headquarters in central London and a branch in Malaga, Spain. Rinova is a key deliverer in both UK and EU funded provision. This role is an opportunity to join an innovative, fast-growing company that offers the right applicant the chance to develop their career aspirations. This new key role will support a range of projects across the company, with the option for occasional international travel.

About the job

Rinova Ltd are currently seeking an Employer Liaison and Engagement Lead Officer to support delivery across a range of funded projects in skills, employability and training. Initially, the role will be focused on two key sectors - hospitality and the creative industries, and both projects will be delivered in the London Borough of Southwark. There will subsequently be an opportunity to support other projects related to skills and requiring employer engagement across London.

For the hospitality project, the candidate will work with existing and potential hospitality employers, driving engagement and forging pathways for potential job candidates in the borough of Southwark for opportunities in hospitality roles. The candidate will explore job opportunities for local residents in subsectors such as travel and tourism and the expanding experience economy. In addition the candidate will seek out opportunities for up-skilling local residents who are already in employment.

For the creative and cultural programme, the successful candidate will be expected to support the development of a network of a wide range of employers across the creative sector, including but not limited to film, music, literature, theatre, performance, gaming, fashion, arts & crafts. This will require strong stakeholder engagement skills, encouraging participation from employers in steering groups, networking events and contributions to skills and training initiatives.

This role would suit someone with experience in employer relations, careers advice, work placements or arranging apprenticeships. We need a committed, enthusiastic, and positive individual to join our fantastic team of professionals - empathy, great communication skills and a passion for helping people achieve their potential are must-haves. The successful candidate will be able to identify and engage potential employers, broker and establish ongoing dialogue and good relations with them and find ways for them to assist in forging clear pathways for participants identified within the programmes. They will be expected to present to external partners and stakeholders.

The role will be offered on a full-time basis mainly working within the Rinova office and across the Southwark borough, with the opportunity to work remotely on occasions.

About us

Rinova Ltd is an employee-owned company and a social enterprise operating in the fields of social, economic and cultural development. We specialise in the design and delivery of projects in employment, learning and skills, enterprise, arts and culture and regeneration - in London and internationally. Whilst this role is focused on our UK delivery, there may be opportunities to be involved in our international work and in European travel. Our work includes project development, project management, research, evaluation, funding development, training and capacity building. The client is at the heart of everything we do; our success depends upon partnership working and forging positive and productive relationships with our partners and stakeholders.

This is an ideal opportunity for someone that can broker successful partnerships between employers and potential employees and loves supporting individuals to achieve their employment, education and personal goals.

Please apply with your CV and a supporting statement, which should address all points on the person specification. Applications without the required documents will not be considered for shortlisting.

Start date: We would like the successful candidate to start as soon as possible. Please let us know when you would be available to take up the position if you were to be successful.

Interviews: Successful candidates will be advised when the interviews will take place.

Job description

Employer Engagement, Outreach, & Representation

• Build, manage and sustain a diverse network of employers across hospitality, (including tourism and the experience economy sector) and creative industries (including film, music, theatre, gaming, fashion, arts and crafts) across the capital. For the creative sector there is a particular emphasis on engaging employers from the London Borough of Southwark.
• Identify, approach and engage new employers, promoting participation in funded skills and employability programmes.
• Work with individual employers to identify employment opportunities and provide a brokerage service between local residents and participating employers
• Broker meaningful opportunities for programme participants, including job vacancies, work experience, placements, mentoring, site visits and employer-led activities.
• Support colleagues in the provision of quality information, advice and guidance to match local residents to suitable vacancies.
• Act as the main point of contact for employers, maintaining regular communication and strong working relationships.
• Encourage and support employer involvement in steering groups, networking events, panels, workshops and training initiatives.
• Represent Rinova professionally at employer meetings, industry events and stakeholder forums.
• Deliver presentations to employers and partners to promote projects, explain benefits of engagement and support buy-in.
• Work closely with internal project teams to align employer engagement with participant needs and programme outcomes.
• Support employer onboarding, ensuring clarity around expectations, safeguarding, data protection and funded programme requirements.
• Maintain accurate records of employer engagement, opportunities created and outcomes achieved.

Values, Inclusion & Professional Practice

• Demonstrate empathy, professionalism and cultural awareness when working with employers, participants and partners from diverse backgrounds.
• Actively promote equality, inclusion and accessibility, ensuring employer engagement supports inclusive recruitment, retention and progression.
• Work flexibly across the London Borough of Southwark, including occasional evenings or weekends, and occasional remote working.
• Contribute positively to Rinova’s employee-owned, collaborative culture, sharing learning and supporting team objectives.
• Uphold Rinova’s values and mission, ensuring a participant-centred, partnership-led approach to delivery.

Person Specification

Please address all points in your supporting statement and give examples

Essential Skills, Knowledge and Experience

Employer Liaison & Brokerage Skills

· Experience in recruitment, job brokerage skills, employer engagement, employer liaison or business development within employability, skills or training contexts.

· Proven ability to identify, approach and build relationships with employers, encouraging sustained engagement.

· Experience brokering opportunities such as jobs, placements, apprenticeships, work experience or employer-led activities.

· Ability to manage multiple employer relationships and maintain clear communication and follow-up.

Experience of Creative and/or Hospitality Sector

· Knowledge of, or experience working with, the hospitality, tourism and experience economy and/or creative industries.

· Understanding of employment pathways, roles and recruitment practices within these sectors.

· Ability to speak confidently with employers about skills needs, workforce challenges and progression routes.

Partnerships, Outreach & Stakeholder Engagement

· Experience of outreach activity, including engaging employers, partners or stakeholders from diverse backgrounds.

· Confidence representing an organisation externally and building trust with senior stakeholders.

· Ability to work collaboratively with partners to achieve shared outcomes.

· Experience supporting or contributing to employer forums, networking events or stakeholder meetings.

Communication, Administration & IT

· Excellent written and verbal communication skills, with the ability to produce professional reports, evaluations and presentations.

· Strong organisational skills with the ability to prioritise a varied workload and manage competing demands.

· High level of IT competence, including Microsoft Office (Word, Excel, PowerPoint) and digital collaboration systems.

· Experience of managing confidential data and records in line with GDPR requirements.

Professional Practice & Values

· Empathetic, professional and culturally aware when working with diverse participant groups.

· Strong commitment to equality, inclusion and accessibility in programme delivery.

· Flexible approach to working, including willingness to work occasional evenings or weekends and travel across London boroughs.

· Ability to work independently while contributing positively to a collaborative, employee-owned organisation.

· Strong alignment with Rinova’s mission, values and partnership-led approach to social impact.

Desirable Skills, Knowledge and Experience

· Experience working on publicly funded programmes.

· Background in careers advice, job brokerage/recruitment, employability support or IAG.

· Existing employer contacts within the Southwark or London hospitality and/or creative sectors.

· Experience contributing to events, employer forums or sector-based initiatives.

· Experience working across multiple boroughs or projects simultaneously.

Job title: Communications Manager
Reports to: Senior Manager, Team and Operations, RSTMH  
Hours of work: Full time (this role is office based located near Russell Square and Chancery Lane, London)
Salary: £36,000 - £40,000 per annum, dependent on experience
Job type: Permanent

We are looking for a permanent and full-time member of staff to help develop and communicate RSTMH’s role within tropical medicine and global health. We need a passionate and creative communicator who can play a key role in meeting our communications objectives. This role is office-based in central London, with the option to work from home on Mondays.

RSTMH is a membership society formed in 1907, with around 1,800 members and Fellows in over 100 countries. We work to improve tropical medicine and global health by enabling and promoting research, sharing knowledge and convening networks through our members and Fellows and beyond. The Communications Manager will have the opportunity to develop and enhance RSTMH’s reputation as a credible and trusted voice in tropical medicine and global health.

This is a wide-ranging and exciting role. You will lead on implementing the organisation’s communications strategy, working with the leadership team to ensure it meets the aims of the wider RSTMH strategy. You’ll maintain and further develop the website and social media platforms, build links with media contacts, and source, commission and develop content. You’ll manage relationships with key suppliers, including website developers, strategic partners, digital media and creative agencies. You’ll also be responsible for delivering RSTMH’s newsletters to our members and Fellows, and global network of supporters.

We’re looking for someone ambitious and solutions-focused with a passion for communications to deliver creative and innovative content, and establish analytical systems to monitor our progress.

THE ROLE

• Implement RSTMH’s communications strategy, in line with the wider organisational goals – developing short- and long-term strategic plans
• Develop communication plans for all areas of RSTMH, working with department managers to execute
• Full ownership of the website, including content updating and monitoring for consistency and currency, managing any development work and integration with other systems
• Manage social media channels for RSTMH, and develop strategies to engage wider networks
• Accountable for our joint venture website, grow: including developing a strategy for updating and maintaining the listings and income generation through advertising and/or sponsored posts
• Commission, source, write, edit and proofread engaging and relevant content for the website and social media channels, providing editorial support as required and building a network of expert contributors
• Track engagement across media channels and email marketing, and produce monthly reports for leadership team showing activity
• Ensure RSTMH’s brand and editorial guidelines are maintained in all of the Society’s work, including all communications by the team
• Full responsibility for fortnightly newsletters for RSTMH members and Fellows, and monthly newsletters for non-members with strategies to convert non-members
• Create and maintain Society level communications calendar
• Monitor developments in global health and tropical medicine, especially in order to inform policy work with our Policy and Advocacy Committee
• Establish a network of media contacts for the Society to promote its work, signpost experts, and raise its own profile
• Represent RSTMH externally with key partners, at relevant conferences and industry events
• Support on income-generating activities across RSTMH, particularly new memberships, conversions, journal promotion and event marketing
• Establish and maintain systems to report and evaluate RSTMH’s digital platforms and activities
• Support key RSTMH spokespeople, including the Chief Executive, with media briefings, press releases and key messaging
• Fully manage the communications budget
• Responsibility for promotional materials including flyers, event signage, merchandise and handouts
• Working across all aspects of RSTMH communications

PERSON SPECIFICATION

Essential experience

• 5 years’ experience within a digital communication role
• 3 years’ experience developing and maintaining websites and social media for a campaign, cause or organisation
• Proven experience working in an editorial capacity, developing compelling copy for online audiences, with a varied portfolio of written work
• Experience of digital content creation, commissioning and management
• Proficiency in HTML newsletter creation, working to tight deadlines, collaborating with other departments, and using mail clients
• Experience of managing suppliers, partners and contributors
• Familiarity with design software for creating digital assets, such as Canva
• Knowledge of CRM databases
• Experience with digital advertising and promoted social media posts, analysing trends, reviewing efficacy, and adjusting campaigns in real time
• An understanding of the academic and research communities

Personal attributes

• Self-starter, able to work proactively and intuitively
• Work to varying timelines and prioritise own workload accordingly
• Passion for tropical medicine and global health
• Good team player, with an understanding of the challenges of working in a small team
• Resilience under pressure
• Flexibility to work outside of office hours, and to travel within the UK and beyond, as required
• Ability to communicate with a range of people of different levels, disciplines and backgrounds

Desirable

• Knowledge of Mosaico and SparkPost for building HTML emails
• Experience running websites on Drupal 10
• Some experience using CiviCRM
• Existing network of experts in the tropical medicine and global health space

The deadline for this role is 5pm GMT 4th March.

Please click the apply button and send your CV and a supporting statement of up to 1,000 words (where it asks for your cover message or covering letter) to include how your experience matches the duties and skills for the role, it will be sent automatically to us.
N.B. Applications submitted without a supporting statement may not be considered.

No agencies please.

Reporting to, and working closely with, the Head of Fundraising and Engagement, the Senior Philanthropy and Partnerships Lead will shape and implement innovative strategies, driving growth in philanthropic giving, secure corporate partnerships and obtain critical funding. With a focus on cultivating mutually beneficial, long-term relationships, you’ll craft compelling proposals, develop tailored stewardship plans, and create sponsorship opportunities that inspire ongoing support.

You’ll lead the way in securing multi-year corporate partnerships and nurturing donor relationships to meet ambitious income targets. As a key player in the senior fundraising team, you’ll contribute to strategic planning, represent the charity at events, and champion new approaches to fundraising.

With our newly formed Development Board, the Senior Philanthropy and Partnerships Lead will identify and utilise key networks to grow our philanthropic supporter base across corporate and major donor income streams. With strong writing skills, this person will also craft tailored and compelling corporate proposals and trust and foundation applications.

Who are we looking for?

To support our vision and ensure the achievement of ambitious income targets to support children and families affected by neuroblastoma, we are looking for a strategic and results-driven high-value fundraiser to join our team.

We are particularly keen to speak with interested candidates who enjoy cultivating high-value relationships from scratch and stewarding five- and six-figure corporate partnerships, and/or major donor relationships.

Person specification:

• Demonstrable significant experience working in corporate fundraising (experience in major donor and trusts & foundations fundraising would also be of benefit).
• Strategic thinker with significant experience at a managerial level, developing strategic plans to grow and optimise high-value fundraising.
• A proven record of being results-driven and working to achieve income targets, KPIs and outcomes.
• Proven ability to proactively identify, cultivate and secure new corporate relationships, demonstrate strong new business development acumen and confidence opening new opportunities.

See our Recruitment Pack for the full role description and specification and for information about Solving Kids' Cancer UK. 

Location: Home-based within England with regular travel to London and elsewhere in the UK as required
First stage interviews: Thursday 26th February
Second stage interviews:  Wednesday 4th March

As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.

Join our expanding Peer Support Services team to reach more people affected by lymphoma

Services Administrative Assistant
Contract: Permanent
Hours: Part-time – 10 hours per week
Based: Home based role
Salary: £23,500 per annum, pro rata (£6,714 per annum for 10 hrs per week)

We are looking for an Administrative Assistant to join our expanding Peer Support Services team. This role provides essential administrative support to the Support Service and Healthcare Professional Liaison Manager and offers a varied and interesting workload within a friendly team.

Lymphoma Action is an employer of choice, with staff receiving excellent benefits such as life assurance, employee assistance programme, flexible working, generous holiday entitlement and enhanced leave entitlements.

Your responsibilities will include assisting with the preparation and delivery of online Special Focus Meetings, managing administrative tasks for the Lymphoma Action Facebook Support Group and supporting its volunteer moderators, and helping to identify independent cancer organisations to ensure they remain informed about support services.

This position is ideal for someone who is:

• Confident with a proactive approach
• Can demonstrate strong organisational skills and great attention to detail
• A team player who can communicate and collaborate effectively
• Experience of social media, in particular, Facebook groups
• Open to learning about lymphoma and willing to grow their knowledge alongside the role.

Additional Information

This is a remote role, with opportunities to meet your team and other colleagues at head office (Aylesbury, Bucks) at staff events throughout the year. You will need a private space for homeworking and availability to attend our Special Focus Meetings on the second Thursday of the month (10am to 12.30pm) and the fourth Tuesday of the month (5.30pm to 8pm)

About Us

Lymphoma Action has been providing expert information and wide-ranging support for 40 years, helping thousands of people affected by lymphoma, the most common blood cancer in the UK. We have developed a great working culture that focuses on our values, as well as prioritising a creative, inclusive and supportive environment.

Closing date: Wednesday 25 February 12pm
Interviews: Thursday 5 & Friday 6 March 2026 – online

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.

No agencies please.

Location:  London 

Location type:Hybrid

Reporting to:  Director of People and Operations

Annual salary:  £50,000 to £55,000 GBP per annum, depending on experience

Contract type:  Permanent

Working hours:  Full-time, 35 hours a week

Candidate level: Manager

Closing date: Monday 23rd  February, 9:00 am CET

Background

Lumos Foundation works to realise every child’s right to a family by transforming care systems around the world. Our vision is a world in which all children grow up in safe and loving families within supported communities. Founded in 2005 by author J.K. Rowling, Lumos partners with governments, civil society, and young people with lived experience to transform care systems globally and advocate for family-based solutions that help children thrive.

We ensure that families receive the support they need to stay together or reunite, and that children grow up in family-based settings such as foster or kinship care, not institutions. Despite clear evidence of the harms of institutionalisation, more than 5 million children worldwide continue to live in institutions. And a much larger number of children are at risk of family breakdown and separation – those living in poverty, experiencing domestic violence and abuse, and living in countries affected by conflict. We are ambitious for children. In the next 10 years, Lumos will enable 500,000 children in care to return to family-based care and prevent 10 million children from experiencing family breakdown and separation – so that they can thrive in their own families. Working with local, national, and global partners, Lumos supports government-led transformation of childcare systems across Asia, Africa, Europe, the Middle East, and Latin America- driving systemic and sustainable change.

Lumos’ ambition for children is significant and will require the organisation and its partners to work in new ways, with a pace, drive, and urgency that this moment demands, and that children everywhere deserve. Lumos’ success will continue to be based not just on what we do, but on how we do it – our values. We embrace collaboration. We strive for excellence. We show respect. We always care. And we are passionate. We are Lumos.

Purpose of role

Lumos is entering an exciting period of strategic transformation to strengthen our operational foundations, refine our systems, and enhance our capacity to deliver on our mission to realise every child’s right to a family. The Senior Operations Manager plays a pivotal role in building the operational foundations and risk-aware culture needed for success both now and as the organisation prepares for the future.

As a delivery partner to the Director of People & Operations, the Senior Operations Manager leads the implementation of agreed operational priorities, strengthens country office and partner capability, and ensures that operational standards, policies, and practices are consistently embedded across existing and new geographies. The role provides independent oversight and assurance across operational risk, safety, security, and safeguarding, working closely with delivery teams while retaining the authority to challenge, escalate, and inform senior decision-making.

This is a senior, hands-on role for someone who thrives on systems thinking, coordination, and execution, and who is motivated by turning risk awareness, data, and lessons learned into practical organisational improvement that strengthens organisational resilience and impact.

Primary responsibilities

Operational leadership & delivery

• Act as a senior delivery partner to the Director of People & Operations, leading the implementation of agreed operational priorities.
• Coordinate cross-functional operational delivery across Operations, Safeguarding, and Security.
• Deputise for the Director of People & Operations in internal and external forums as appropriate, with delegated authority.

Global safety, security & incident management (focal point)

• Act as Lumos’ organisational focal point for safety, security, and travel risk, coordinating risk management frameworks, systems, and oversight across the organisation.
• Work closely with, and oversee the delivery of, Lumos’ global safety and security consultant(s), ensuring clear scope, quality outputs, and effective follow-through.
• Monitor safety and security incidents across the organisation, ensuring appropriate recording, escalation, follow-up, and learning.
• Coordinate incident response in line with agreed protocols, working closely with country teams and external security specialists.
• Lead lessons-learned processes following incidents and ensure recommendations are embedded into systems, guidance, and practice.
• Support the implementation and monitoring of safety and security standards across country offices and partners.

Safeguarding & PSEA (operational oversight)

• Provide operational oversight and coordination of safeguarding and PSEA frameworks, working closely with specialist safeguarding focal points, leads, and consultants while the recruitment and scoping of a Global Safeguarding Lead is planned across 2026.
• Monitor implementation of safeguarding and PSEA standards, policies, and training across country offices and partners.
• Support incident tracking, information management, and follow-up actions, ensuring confidentiality, proportionality, and appropriate escalation.
• Contribute to organisational learning and continuous improvement in safeguarding practice.

Risk management, contingency & assurance frameworks

• Lead the development, implementation, and refinement of operational risk management and risk assessment frameworks across Lumos.
• Ensure consistent approaches to risk identification, mitigation, escalation, and assurance across countries, partners, and programmes.
• Maintain and monitor operational risk registers, ensuring risks are actively reviewed and managed.
• Coordinate comprehensive contingency planning, crisis protocols, and organisational preparedness.
• Support due diligence and risk assessment processes for partners, vendors, programmes, and new geographies.

Programme, MEAL & risk integration

• Work closely with Programme and MEAL teams to embed operational risk, safety, security, and safeguarding considerations into programme design, delivery, and monitoring.
• Support the development of proportionate, decision-useful KPIs related to operational risk, duty of care, safety, security, and safeguarding.
• Strengthen alignment between operational risk management and programme assurance and learning processes.

Operational systems, policy tracking & insurance

• Lead the development and improvement of operational systems, trackers, workflow,s and dashboards to strengthen consistency, quality assurance, and organisational insight.
• Maintain and oversee policy trackers across Operations, Safeguarding, and Security, ensuring review cycles, ownership, and implementation are monitored.
• Develop operational reporting, audit, and monitoring mechanisms that complement existing MEAL, programme, and governance systems.
• Support audits and internal reviews by maintaining clear documentation and evidence.
• Ensure strong information management and data protection practices are embedded.
• Oversee coordination of Lumos’ global insurance arrangements (e.g., travel, medical, liability), including renewals, compliance tracking, and liaison with brokers and insurers, under the direction of the Director of People & Operations.

Country office & partner capability building

• Work closely with Country Directors, operational focal points, and partners to embed global operational, safeguarding, and safety/security frameworks locally.
• Support capacity building through guidance, tools, training coordination, and structured follow-up.
• Provide practical support and constructive challenge to strengthen compliance, confidence, and consistency.
• Balance global standards with appropriate local adaptation.

Performance insight, reporting & organisational learning

• Develop and maintain dashboards and reporting that provide visibility on operational risk, safety, security, safeguarding, and organisational readiness.
• Provide clear insight to the Director of People & Operations and Executive Team on trends, incidents, risks, and areas for improvement.
• Support organisational learning through analysis of data, incidents, audits, and reviews.

 Project management & continuous improvement

• Lead or coordinate project management for time-bound operational initiatives
• Identify capacity gaps, monitor progress, and escalate risks.
• Translate lessons learned into updated frameworks, tools, and guidance to support continuous improvement.

Profile

The postholder will:

• Build effective, trusted relationships across Lumos, using strong relational skills to influence, support, and challenge constructively without becoming adversarial.
• Steward a strong, proportionate and risk-aware culture, where operational, safety, security and safeguarding risks are understood, named and managed well.
• Strengthen operational systems and frameworks for monitoring, assurance, and learning across risk, safety, security, and safeguarding.
• Develop clear, decision-useful dashboards and reporting that improve visibility of risk, incidents, readiness, and organisational resilience.
• Build confidence and capability across country offices and partners through guidance, coaching, constructive challenge, and follow-up.
• Advise and guide senior leaders and teams with sound judgement, evidence, and insight, supporting timely and well-informed decision-making.
• Embed operational risk, safety, security, and safeguarding considerations into programme design, delivery, and monitoring, while retaining appropriate independence and assurance
• Translate data, incidents, and lessons learned into practical improvements that strengthen systems, readiness, and organisational impact.

Essential experience

• Demonstrable experience operating at a senior level within operations, risk, safeguarding, security, or organisational assurance functions
• Experience coordinating complex, cross-functional workstreams across multiple teams or locations
• Experience providing oversight, assurance, or quality control
• Experience incident response, escalation, and lessons-learned processes
• Experience building or strengthening systems, frameworks, or organisational infrastructure

Desirable experience

• Experience working within or alongside programme delivery teams.
• Experience in international, multi-country or partnership-based organisations.
• Experience overseeing consultants or specialist providers.

Personal characteristics

• Strong alignment with Lumos’ mission, values, and commitment to duty of care.
• Emotionally and relationally confident, able to build trust and rapport across diverse stakeholders.
• Able to influence, support, and challenge constructively.
• Calm, pragmatic, and thoughtful when dealing with risk, incidents, or sensitive issues.
• Sound judgement in identifying, naming, and escalating risk appropriately.
• Collaborative and credible working with senior leaders, country teams, and partners
• Comfortable operating with independence.
• Resilient and adaptable in evolving or ambiguous organisational contexts.
• Curious and committed to learning and continuous improvement.

Safeguarding statement

Lumos recognises that the rights of safety and security are aligned with its core mission for children, families, and communities. Effective and robust safeguarding sits at the heart of our mission and values, and accordingly, Lumos is committed to ensuring the safety and protection of children and adults at risk in all of its work. We expect all staff, associates, and volunteers to share this commitment. Lumos has a zero-tolerance approach towards all forms of abuse, bullying, harassment, and sexual exploitation. Lumos is a member of The Misconduct Disclosure Scheme and will carefully screen all applicants. Offers of employment are subject to checks and suitable references.

All staff and associates must:

• Carry out all duties with an awareness and understanding of Lumos safeguarding and PSEA requirements
• Ensure work complies with all safeguarding and PSEA policies and procedures
• Ensure that their behaviours and actions support the safeguarding of children, young people, and adults at risk as appropriate.

Equality, diversity, and inclusion statement

Lumos is wholly committed to equality, diversity, and inclusion and against all forms of discrimination.

We are committed to creating and sustaining a positive working environment that encourages, supports, and gives a voice to all, so that we can best support the children we serve.

We must ensure that all staff are equally valued, included, empowered, and respected across the organisation and in everything we do. Lumos is fundamentally built on diverse, multi-national and multicultural teams.

This is something we cherish as a key strength and an integral part of our identity. Our organisation values and celebrates the diversity, culture, and experience of each member of staff, provides equality of care, and support to everyone.

We pledge to listen carefully, to educate ourselves continually, to promote open dialogue, and to seek out and deal with discrimination and prejudice wherever it occurs in Lumos.

· The deadline for applications is Monday 23rd February, 9:00 am CET ·

Upsall International actively promotes equality, diversity, and inclusion. In recruiting candidates, we seek candidates with the proven skills required, irrespective of race, gender, religion or belief, age, disability, or sexual orientation.

Human Resources Manager (Climate Change focused Charity)

Location: Central London (hybrid, 2 days in the office) |  Salary: £45-£50k per annum DOE plus benefits  |  Contract: 12 months fixed term (possible extension), full time (5 days/week)  |  Start: ASAP

The Opportunity

Civitas Recruitment are delighted to be working with an investor-led, purpose-driven membership organisation working with the investment community to manage climate-related financial risks and seize opportunities in the transition to a net zero and climate resilient economy. This role will lead day-to-day operational HR service delivery, partnering with managers and the wider team to embed best practice, strengthen culture, and support organisational development and change.

Key Responsibilities

• Support organisational development initiatives including culture, engagement, inclusion, wellbeing, team activities                and change projects.
• Act as first point of contact for HR queries, providing timely advice on policy, procedure and UK employment legislation.
• Manage cyclical policy reviews and support development of new policies, guidance and manager toolkits.
• Lead employee relations casework and coach managers to build confidence and capability; escalate sensitive cases as required.
• Coordinate performance management cycles and support aligned development planning.
• Oversee benefits administration, liaising with third parties and supporting periodic reviews of the offer.
• Coordinate learning and development activity, identifying skills gaps and supporting continuous improvement.
• Maintain HR systems and reporting, ensuring data accuracy and producing insights to inform decisions.
• Deliver end-to-end recruitment, onboarding and induction, ensuring efficiency, consistency and compliance.

The Candidate

• Proven experience in a generalist HR role, including delivery of operational people services and HR project implementation.
• CIPD Level 5 (or equivalent professional experience) with strong knowledge of UK employment legislation and HR best practice.
• Confident advising and coaching managers across employee relations, performance, and people processes.
• Experience supporting organisational development, culture and change in a fast-paced environment.
• Strong stakeholder management, communication (written and verbal) and relationship-building skills.
• Comfortable working independently with sound judgement, high attention to detail and excellent time management.
• Proficient with HR systems and digital tools; able to interpret HR data to drive improvements.

Desirable:

Experience in SME/not-for-profit settings, exposure to financial sector contexts, and a genuine interest in climate and sustainability.

How to Apply

Please apply immediately using the link. Alternatively, please contact syed at Civitas recruitment for a initial discussion and a full JD. The deadline for applications is 20 February 2026, with first round interviews (online via Teams) planned for the week commencing 23 February 2026. Applicants must already have the right to work in the UK (sponsorship is not available unfortunately).

Head of Health Information and Education

We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.  

We currently have around 95 staff based in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a future where nobody dies of bowel cancer. 

Job summary for Head of Health Information and Education

The Head of Health Information and Education is a key role at Bowel Cancer UK, leading the delivery of our health information and health professional education. We currently provide high quality support, but we know we need to do even more, reach more people and have an even greater impact.

The Head of Health Information and Education will, alongside our Clinical Lead, lead the development and delivery of our services in this area. This is a pivotal role with key areas of focus:

• Drive innovation in health information.
• Drive innovation in the content and delivery of health professional education.
• Expand our reach and accessibility to ensure no one faces bowel cancer alone.
• Build strong partnerships with stakeholders.
• Champion technology and digital solutions to enhance service delivery.

You’ll work closely with the Director and the Services Leadership team to set strategic direction and ensure our services are impactful, inclusive, and evidence based.
 

Safeguarding

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

We are looking for two experienced Health Information Editors with strong writing and editing skills and a background in producing evidence-based health information.

The role requires confidence working within Patient Information Forum (PIF) accredited processes, communicating complex information in Plain English and adapting content for different audiences and formats. It also involves working closely with clinicians and people with arthritis to review and improve information, ensuring it is accurate, accessible and inclusive.

The posts sit within the Health Information Team in the Services and Devolved Nations directorate. The team produces trusted print and digital information to support people at all stages of their arthritis journey, and this role plays an important part in maintaining its quality, relevance and accessibility.

About the role
This role offers the chance to work on information that has real reach and significance, supporting people with arthritis at moments when clear, trustworthy guidance matters most. It suits someone who enjoys balancing editorial judgement with empathy and who wants to see the wider impact of their work beyond the page.

You will be part of a supportive Health Information Team within a values-led organisation that supports flexible working, with opportunities to collaborate widely, develop your skills and contribute to how health information continues to evolve.

About you
We are seeking applicants who have the following skills and experience:

• Experience of working within Patient Information Forum (PIF) accredited health information production and review processes.
• Strong background in writing, editing and reviewing health information for public audiences.
• Ability to communicate complex health information clearly and accurately using Plain English principles.
• Confidence working with healthcare professionals to support review and sign-off of health information content.
• Ability to adapt tone and style for different audiences, formats and channels.
• Experience managing digital content using a Content Management System and writing for digital audiences.
• Knowledge of search engine optimisation practices and how to apply them to health information content.
• Excellent copywriting, editing and proofreading skills with strong attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ability to work collaboratively with colleagues, clinicians and people with lived experience.
• Awareness of the importance of equality, diversity and inclusion in health information.
• Self-motivation and the ability to work effectively both independently and as part of a team.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings.

As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Application deadline and shortlisting 

• We advise candidates to apply early as we reserve the right to close applications ahead of this date.  
• Only shortlisted candidates will be contacted. 
• We do not wish to receive contact from agencies or media sales. 

Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Arthritis UK where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers.

Interview
Interviews are expected to take place in early March, with the first interviews provisionally scheduled for Monday 9 March 2026.

As a Disability Confident Leader, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

£80,000 per annum
Full time (35 hours per week)
Permanent
Hybrid working – a minimum of 2 (preferably 3) days per week in our office in Cheam, Surrey.

The Charity for Civil Servants sits at the heart of the UK Civil Service. While we can’t always prevent the tricky, stressful, sad stuff from happening, when it does happen, we help current, former and retired civil servants get the best support.

We are looking for a strategic-focused Director of Help, Advice and Services with strong experience in the social welfare sector and effective people-management skills to join our Executive Team.

This is an important and exciting role for the Charity. Working with a diverse, integrated team to deliver the Charity’s vision, objectives, targets and ambition for growth, the ideal candidate will have experience of leading a team across financial and wellbeing services.

In this role, you will develop and champion the Charity’s help, advice and services strategy, ensuring the Charity always offers the most effective help and that we continuously improve the customer experience and accessibility of our service offers. If this sounds like something that would motivate you, then we would like to hear from you!

In return, we can offer you a supportive, inspiring and friendly team culture and excellent benefits including Boundless, a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave and a cycle to work scheme.

To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 27 February and interviews will take place soon after. Please let us know in your application if you need any adjustments to enable you to perform to your best at the interview.

The Charity for Civil Servants is committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.

You may also have experience in the following: Director of Support Services, Director of Welfare Services, Director of Customer & Community Support, Director of Advice & Wellbeing, Head of Support & Advisory Services, Director of Service Delivery, Director of Operations (Welfare & Advice), Director of Impact & Support, Chief Support Services Officer.

REF-226 393

Harris Hill are delighted to be working with a national charity to recruit for a Senior Fundraiser in order to project manage a portfolio of fundraising activities across DIY Fundraising and Schools Fundraising, taking responsibility for supporter acquisition, stewardship, income generation and continuous improvement of the supporter experience.

As a Senior Fundraiser you will:

Project manage mass participation fundraising activities, ensuring financial, participation and engagement targets are met

Lead on the acquisition and stewardship of DIY fundraisers using mass communication channels

Manage a Schools Fundraising product through its full lifecycle, from planning to evaluation

Use data and insight to understand supporter behaviour and campaign performance, turning analysis into practical improvements

Deliver engaging, supporter focused communications across pre event, event and post event journeys

Ensure an exceptional supporter experience that exceeds expectations

Identify and implement opportunities to improve efficiency and effectiveness

Manage relationships with external suppliers and agencies, ensuring contracts and delivery meet agreed standards

Evaluate activity performance and provide accurate financial reporting

To be successful, you must have experience:

• Excellent project management skills, with the ability to manage competing priorities
• Experience delivering campaigns or events to mass audiences
• Strong written and verbal communication skills, including presenting ideas and performance updates
• Experience building and managing internal and external stakeholder relationships
• A customer focused approach, delivering high levels of supporter service
• Experience managing budgets and analysing financial data
• Strong numeracy and data analysis skills, with the ability to turn insight into action
• Creativity, initiative and problem solving skills
• Experience working with external agencies and suppliers

Salary: £34,582- £38,425 + £3,366 (LW) if  London based or + HW allowance if home based

Location:  London, hybrid working , 1 day in the office or remote

Contract: Permanent

Closing date: 15th February at 8am

Interview: TBC

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Rinova Ltd is an established and successful Employee-owned company, with headquarters in central London and a branch in Malaga, Spain. Rinova is a key deliverer in both UK and EU funded provision. This role is an opportunity to join an innovative, fast-growing company that offers the right applicant the chance to develop their career aspirations. Initially working predominantly on a project delivered in the borough of Southwark – for the right candidate and in the longer term, there will be an opportunity to become involved in a range of projects across the company, with the option for occasional international travel.

About the job

Rinova Ltd are currently seeking a Project Manager to deliver an initiative that supports young people and adults looking to forge a career in the creative industries. The successful candidate will be expected to work with, and coordinate a network of, a wide range of training providers and employers across the creative sector, including but not limited to film, music, literature, theatre, performance, gaming, fashion, arts & crafts. In addition, the successful candidate will be committed to identifying, and subsequently supporting and guiding individuals towards the opportunities and employment available within this network. The role will require analytical and problem-solving skills and a strong degree of flexibility – the successful candidate will work with their project team and external partners to develop a programme of activity that will identify and directly address gaps in creative provision, which is as yet, undetermined.

We need a committed, enthusiastic, and positive individual to join our fantastic team of professionals - empathy, great communication skills and a passion for helping people achieve their potential are must-haves. The successful candidate will take on the role of project manager, working with a dedicated team to deliver the creative project. As well as being involved in practical delivery, the candidate will work with the compliance and finance team to ensure quality of delivery and evidence collection. Along with practical delivery, the successful candidate will be involved in the design and implementation of the recruitment/outreach strategies and also for the development of appropriate marketing materials. They will be expected to present to external partners and stakeholders.

Familiarity with the delivery of funded provision is essential as well as evidence of project delivery, outreach and a clear understanding of skills provision within the creative industries. The role will be offered on a full-time basis mainly working within the Rinova office and across the Southwark borough, with the opportunity to work remotely on occasions.

About us

Rinova Ltd is an employee-owned company and a social enterprise operating in the fields of social, economic and cultural development. We specialise in the design and delivery of projects in employment, learning and skills, enterprise, arts and culture and regeneration - in London and internationally. Whilst this role is focused on our UK delivery, there may be opportunities to be involved in our international work and in European travel. Our work includes project development, project management, research, evaluation, funding development, training and capacity building. The client is at the heart of everything we do; our success depends upon partnership working and forging positive and productive relationships with our partners and stakeholders.

This is an ideal opportunity for someone from a creative background that has experience in the education/training sector and wants to progress to a more managerial role, loves supporting individuals to achieve their employment, education and personal goals and wants to be part of an organisation which changes lives for the better.

Please apply with your CV and a supporting statement, which should address all points on the person specification. Applications without the required documents will not be considered for shortlisting.

Start date: We would like the successful candidate to start as soon as possible. Please let us know when you would be available to take up the position if you were to be successful.

Interviews: Successful candidates will be advised when the interviews will take place.

Project Manager, Culture & Creative

Job description

Project Management, Partnerships & Funded Delivery

• Manage day-to-day delivery of creative skills project, working closely with the Senior Leadership Team and with key stakeholders, steering groups and funders.
• Monitor progress against targets and KPIs, proactively identifying risks or underperformance and implementing solutions.
• Ensure all delivery, compliance and financial paperwork is completed accurately and submitted on time in line with funder requirements.
• Maintain effective communication with stakeholders, delivery partners and internal teams to ensure alignment and transparency.
• Use agreed systems (e.g. SharePoint, Teamwork) to store and manage confidential participant and project data in line with GDPR.
• Research, develop and maintain strong referral routes and partnerships across the Southwark creative ecosystem.
• Gather statistical evidence to provide analysis and identify gaps in creative provision. Work collaboratively with key stakeholders to identify programme of activity to address these gaps.
• Deliver series of events or activities according to evolving project plan, including training, networking, mentoring or masterclass sessions.
• Contribute to the identification of future funding opportunities and support the development of funding applications.
• Apply consistent project management processes, templates and data systems to improve delivery quality, reporting and evaluation.

Outreach, Stakeholder Engagement & Representation

• Build and maintain productive relationships with creative employers, training providers, community organisations and funders.
• Use existing networks and outreach channels to recruit participants from priority groups and underrepresented communities. Develop engagement with relevant individuals to forge viable training and employment pathways.
• Represent Rinova professionally at meetings, events and stakeholder forums across the borough.
• Deliver presentations to partners, funders and stakeholders on project activity, outcomes and impact.
• Act as an ambassador for the project and for Rinova’s mission, values and partnership-led approach.
• Work collaboratively with training providers, employers and creative organisations to support participant progression into appropriate opportunities.
• Contribute to the development of referral mechanisms and future programme collaborations across the creative sector.

Values, Inclusion & Professional Practice

• Demonstrate empathy, professionalism and cultural awareness when working with diverse participant cohorts.
• Actively promote equality, inclusion and accessibility across all project activity.
• Work flexibly, including occasional evenings or weekends, and travel across London boroughs as required.
• Contribute positively to Rinova’s collaborative, employee-owned culture and commitment to social impact.

Person Specification

Please address all points in your supporting statement and give examples

Essential Skills, Knowledge and Experience

Project & Programme Delivery

· Experience of managing or coordinating skills, employability or training projects, ideally within the creative, cultural or education sectors.

· Demonstrable experience of working within publicly funded provision, with a clear understanding of compliance, monitoring, evidence collection and reporting requirements.

· Ability to manage delivery against targets, KPIs and deadlines, identifying risks or underperformance and implementing corrective actions.

· Experience of collecting, analysing and reporting participant and performance data to inform delivery, evaluation and continuous improvement.

· Good understanding of project management principles, with the ability to apply structured processes, tools and systems.

Participant Support & Employability

· Experience of working with adults returning to work, individuals in employment needing to upskill, or those seeking career progression.

· Experience of engaging and supporting NEET young people or individuals who are hard to reach, retain or engage.

· Ability to provide high-quality Information, Advice and Guidance (IAG), confidence-building support and employability coaching.

· Strong understanding of the barriers faced by diverse and multicultural cohorts, and how these relate to education, skills and employment.

· Ability to motivate, engage and support individuals to progress into training, education or employment.

Creative Industries & Skills Knowledge

· Good understanding of skills provision and career pathways within the creative industries, such as film, music, performing arts, gaming, fashion, literature and crafts.

· Ability to identify skills gaps and work collaboratively with stakeholders to design responsive activity that addresses local need.

· Awareness of the Southwark and wider London creative ecosystem and the role of partnerships in supporting progression.

Partnerships, Outreach & Stakeholder Engagement

· Experience of building and maintaining networks and partnerships with employers, training providers, community organisations or funders.

· Proven ability to undertake outreach and recruitment activity, particularly with underrepresented groups.

· Confidence in representing an organisation professionally at meetings, events and stakeholder forums.

· Ability to deliver clear, engaging presentations to partners, funders and stakeholders.

· Experience of working collaboratively with multiple partners to support learner progression.

Communication, Administration & IT

· Excellent written and verbal communication skills, with the ability to produce professional reports, evaluations and presentations.

· Strong organisational skills with the ability to prioritise a varied workload and manage competing demands.

· High level of IT competence, including Microsoft Office (Word, Excel, PowerPoint) and digital collaboration systems.

· Experience of managing confidential data and records in line with GDPR requirements.

Professional Practice & Values

· Empathetic, professional and culturally aware when working with diverse participant groups.

· Strong commitment to equality, inclusion and accessibility in programme delivery.

· Flexible approach to working, including willingness to work occasional evenings or weekends and travel across London boroughs.

· Ability to work independently while contributing positively to a collaborative, employee-owned organisation.

· Strong alignment with Rinova’s mission, values and partnership-led approach to social impact.

Desirable Skills, Knowledge and Experience

· Experience of designing and delivering workshops, training sessions or group activities.

· Existing networks within the creative industries that can support recruitment, engagement or progression.

· Experience contributing to funding applications or project development activity.

About the role

As our Head of Performance Insight and Planning, you will lead the organisation’s approach to business planning, performance, and insight—bringing clarity, alignment and accountability across St Mungo’s. You will translate complex data into clear, actionable intelligence for teams, senior leaders, the Executive and Board, ensuring that strategy, budgets and delivery stay tightly connected.

You will also play a pivotal role in strengthening our data culture—building confidence, curiosity and evidence‑led decision‑making across the charity so we can deepen our impact for people experiencing homelessness.

You will lead on:

• Organisational goal‑setting and KPIs that align to St Mungo’s strategy and our Impact Roadmap.
• Annual and multi‑year business planning, working closely with Finance and senior leaders to align priorities, resources and delivery.
• High‑quality, insight‑driven performance reporting for colleagues, trustees, regulators and partners—enabling challenge, learning and action.
• Champion data literacy and evidence-based decision making across the organisation which drives drive continuous and transformative improvement in organisational impact.
• Working with Governance to ensure compliance with regulatory and statutory reporting requirements

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About You

You are a strategic, values‑driven leader who brings analytical rigour, clarity and pace. You’re comfortable shaping new ways of working in complex environments, and you can turn ambiguity into sharp priorities and measurable outcomes.

You will bring:

• Experience leading enterprise-level performance and planning across strategy, budgets and delivery.
• A proven ability to turn complex data into compelling insight that influences senior decision‑makers.
• Experience developing outcome and impact models, such as Theories of Change or logic models.
• Confident use of quantitative and qualitative data, dashboards and automated reporting tools.
• Exceptional communication and stakeholder skills, able to make complex analysis clear and engaging.
• A collaborative leadership style that builds trust, shared accountability and a strong sense of collective purpose.

You do not need prior homelessness or housing experience – but you must bring a genuine commitment to St Mungo’s mission and values, including equality, diversity and inclusion.

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on the 10th February 2026

First Stage Assessment (online): w/c 2nd March 2026

Final Interview (in person at our Central Office): 12th March 2026

While our Central Office is currently based in Tower Hill, London we plan to relocate in the summer of 2026 to a new space in Farringdon, London

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

THE VACANCY

Location: London – Hybrid (3 days p/w in office)
Contract: Permanent, Full-Time

Director of People & Culture

Are you an accomplished HR leader with extensive international experience? The ITF is looking for a Director of People & Culture to head the department from our London headquarters, overseeing people operations and strategic workforce planning across 12 regional offices globally.

About the Role

As Director of People & Culture, you will lead the full breadth of the People & Culture portfolio, including workforce planning, global employee relations and compliance, payroll, pensions, benefits, recruitment, learning and development, policy development, and diversity, equity & inclusion.

You will set the strategic direction for the P&C team, oversee governance and compliance and financial planning across multiple jurisdictions, and partner closely with the Senior Leadership Team to ensure the department supports organisational goals.

This role requires a balance of strategic insight, operational oversight, and the ability to lead effectively in a complex, unionised, international environment. You will also act as a trusted adviser on employment law, organisational change, and policy development across our global offices.

Key responsibilities include:

Global Workforce Planning:

Lead workforce modelling, resourcing strategies, and financial planning for all established roles, ensuring accurate reporting and alignment with organisational priorities.

HR Operations & Compliance:

Oversee payroll, pensions, benefits, and employee-related financial processes. Ensure compliance with employment legislation across the UK and all regional hubs, maintaining robust HR governance and data integrity.

Employee Relations:

Provide senior oversight on complex global employee relations issues, including disciplinary, grievance, and conflict resolution matters. Liaise with unions, staff committees, and external legal advisers.

Policy Leadership:

Lead policy development in line with evolving legislation and organisational needs, ensuring a strong focus on equity, diversity, and inclusion. Support negotiations with union representatives.

Recruitment & Talent:

Develop global recruitment strategy, champion inclusive and equitable hiring practices, and support managers in delivering high-quality onboarding and talent development.

Change Management:

Lead on organisational change initiatives, including restructures and major transformation projects.

Culture, DEI & Learning:

Champion a diverse and inclusive culture, oversee the learning and development strategy, and ensure an effective performance and development review cycle.

Leadership of the P&C Team:

Provide strategic direction, coaching, and leadership to the P&C team, fostering collaboration, professional growth, and high-quality service delivery.

About You

You’re an accomplished HR leader with a strong record of delivering impactful people strategies in complex, international environments. You combine deep technical knowledge with the strategic capability to influence, shape, and lead across a global organisation.

To be successful in this role, you will have:

Senior HR leadership experience:
A strong track record in leading P&C functions and delivering strategic HR initiatives internationally.

Expert knowledge of employment legislation:
In-depth understanding of UK employment law and the legal frameworks of ITF’s regional hubs, with the ability to anticipate future legislative changes.

Strong employee relations and policy expertise:
Experience supporting unionised environments and developing policies that advance fairness, compliance, and inclusion.

Financial and strategic planning capability:
Experience in workforce costings, HR financial planning, and compensation and benefits strategy on a global scale.

Change leadership skills:
Proven ability to lead organisational change and support leaders and teams through transformation.

Exceptional communication and interpersonal skills:
Ability to engage confidently with stakeholders at all levels and act with discretion, professionalism, and integrity.

Professional qualifications:
Degree-level education and CIPD Level 7 (or equivalent experience); chartered status desirable.

Why Join Us?

This is an exciting opportunity to lead a global People & Culture function within a values-driven international organisation. You will shape our people strategy, strengthen our culture, and ensure we continue to be a supportive, inclusive, and high-performing workplace for staff around the world.

ur culture, and ensure we continue to be a supportive, inclusive, and high-performing workplace for staff around the world.