Research support jobs

Main purpose of post
• Meeting and greeting visitors including supporters and patients and
acting as their first point of contact for any queries.
• Dealing with telephone, email and postal enquiries across the
organisation.
• Booking in and logging patients onto the relevant records and databases
to provide accurate data.
• Sending appointment reminder calls/texts/letters to clients as required.
• Co-ordinating the Transport service, including supporting and coordinating
the volunteer drivers.
• Managing the consumables within patient spaces and ordering
replacement stock as and when required.
• Open and close patient spaces and set up the centre spaces for
workshops, support groups and other events.
• Inputting data into relevant systems accurately and in a timely manner.
• Dealing with enquiries from patients, donors, supporters, service providers
and volunteers as required in a timely and effective manner.
• Provide general administrative support to the wider team as required.
• Taking donations in any of the Weston Park Cancer Charity locations.
• Arranging room bookings both internally and externally.
• Ensure that all activities and contacts are managed through Weston
Park Cancer Charity systems and procedures and that data is kept up to
date.
• Attend and contribute to team meetings and 'away days' and be an
active, invested member of our team.
• Drive the charity car when required for charity business.

What you do

We are seeking a highly motivated individual who shares our values to join Weston
Park Cancer Charity’s busy charity team. Our Administrative Assistant will play a vital
part of our Services team and help us to deliver our vision: a better life for those living
with, and beyond, cancer in our region. If you are interested in progressing your
Administrative or Charity career within an organisation which makes a real difference
to the lives of thousands of people, we’d love to hear from you.
About you:
• You are compassionate and show empathy and understanding when dealing
with sensitive situations.
• You will have experience working in public facing roles e.g. reception or
customer service.
• You have excellent communication skills (both written and oral) as you will be
welcoming donors, volunteers, and patients on a daily basis.

• You have exceptional attention to detail for record keeping, data entry and
reporting.
• Able to manage your own workload and priorities to agreed deadlines.
• Adaptable and able to respond in a timely manner to both client and staff
needs or requests.

General Responsibilities
Every employee is required to:
• Adhere to, and comply with, organisational policies, procedures and guidelines
at all times.
• Take all reasonable steps to manage and promote a safe and healthy working
environment which is free from discrimination.
• Comply with the organisational policy on confidentiality, and the General Data
Protection Regulations
• Respect the confidentiality and privacy of donors, guests and staff at all times.
• Maintain a constant awareness of health, welfare and safety issues affecting
colleagues, patients, volunteers, visitors and themselves.
• Participate in personal and organisational training and development and
performance framework meetings.

The above is not an exhaustive list of duties, and you will be expected to perform
different tasks as necessitated by your changing role within the organisation and the
overall business objectives of the organisation. This includes opportunities to cover
annual leave for other Administrative Assistants where possible.

The Snowdrop Project is the first organisation in the UK to provide long-term, community based support to survivors of modern slavery and exploitation. We aim to empower survivors of modern slavery and exploitation to recover from their experiences and thrive. We aim to reduce the risk of re-exploitation, to create and implement models of best practice and to share this knowledge with other agencies and individuals nationally and beyond.

We are looking for a passionate advocate who is committed to ensuring survivors of modern slavery are able to access their rights and entitlements in the UK with a trauma-informed approach. This role provides support to clients referred to Snowdrop’s Reach-In provision. Reach-In provides long-term support to survivors leaving the UK Modern Slavery and Victim Care Contract (MSVCC) following a positive conclusive grounds National Referral Mechanism (NRM) decision.

Snowdrop supports Reach-In clients across South Yorkshire both from our offices in Sheffield and in the local community within the MSVCC Reach-In framework.

Position: Reach-In Caseworker

Salary: £26,200 per annum, pro rata (.6FTE)

Benefits:

• Monthly independent therapeutic supervision,
• Cycle to Work Scheme,
• Holiday Salary Sacrifice Scheme,
• Employee Life Insurance and ancillary benefits,

Holidays: 6.6 weeks (pro-rata, including bank holidays) + your birthday off!

Contract Type: Fixed-term to January 2027

Hours: 22.5 hours p/w (.6 FTE)

Working Pattern: takes place between Monday-Friday 9-5 ; In-person.

Location: Snowdrop Project Offices, Castle Green, 7 Castle Street, Sheffield, S3 8LT

Reporting to: Casework Manager

Collaborating with: Casework Team

Direct reports: None

You'll be responsible to: 

• Work with the team of caseworkers and IMSAs to  deliver empowering, person-centred support to survivors of modern slavery and exploitation
• Carry a caseload of clients to support directly and report in line with the Reach-In contract requirements
• Attend regular case management meetings and contribute to the development of the service 

Please see the Job Description document for full details and the Person Specification 

How to apply: Click the CharityJob Apply button below. You’ll be asked to submit a CV and cover letter (please read the instructions for completing the cover letter carefully) and answer a question about your right to work in the UK. CVs and cover letters will be screened and candidates will be shortlisted for interview based on these. 

We welcome every applicant and strive to create and promote inclusive teams. We celebrate difference and encourage everyone to join us, and to be themselves at work. 

Applications close on Wednesday, 7th July, 2025 and interviews will take place on Friday, 18th July 2025. 

Please note- we will not be working with recruiters for this post. 

JRF works to speed up and support the transition to a more equitable and just future, free from poverty, in which people and planet can flourish. We are a UK-wide social change organisation, with a focus on all four nations. Our work is anchored around the reduction of poverty and household economic insecurity. We recognise that both poverty and insecurity are multi-dimensional, with material, social and emotional aspects, and we also consider economic, social and environmental justice to be inextricably linked.

About the role

We organise our Policy & Ideas work around the following issue areas: families, work and care; housing, land and climate; community, place and social security; and macroeconomics and fiscal policy. This role will have a focus on either macroeconomics or fiscal policy, or both, whole also working to support out other policy themes. We want our work to confront the immediate manifestations of poverty and insecurity but also the deeper social and economic conditions on which these rest.

That’s where you come in.

We are seeking two Senior Economists, one full-time permanent role and one 12-month fixed term role, which could be either full-time or part-time. In both roles, we are looking for someone to develop and lead research projects that generate arguments, policies and ideas to address the social and economic challenges that underpin poverty and household economic insecurity in the UK today and chart a course to a different and better future.

You will devise, lead and deliver high quality economic analysis and thinking to JRF’s policy & ideas work and offer a professional economics perspective across the wider organisation – and as a trusted, expert voice externally. You will seek out and connect with people or organisations developing new ideas and strategies that can contribute to our mission; and to develop proposals for how JRF should use its platform and resources to support their development and diffusion.

About you

As a Senior Economist, we would like you to either have a professional economics training or equivalent professional work experience, advanced data analysis skills and the ability to use a wide range of tools and software to undertake large scale and groundbreaking economic analysis (including using micro-data from major national surveys).

With experience of working on policy issues relating to poverty, you will have significant experience of having initiated, designed, led and delivered projects that included original economic analysis that generated a different or better understanding of policy challenges and helped to guide new arguments and ideas. You will be able to think critically and creatively, analyse and problem solve, and contribute to the generation of new ideas and alternative ways of approaching an issue, able to communicate arguments and ideas persuasively, via writing and speaking.

You will have advanced knowledge and critical awareness of economic theory, principles, datasets and analytical techniques and how to deploy these effectively in support of understanding and addressing the drivers of household economic insecurity. With significant knowledge of one or both of macroeconomics or UK fiscal policy and a strong understanding of how policy making works across the UK, devolved and sub-national governments, you will have an awareness and engagement with relevant political, policy and intellectual debates, plus models and approaches to social change.

How to apply

If you share our passion and this role sounds like you, then we’re looking forward to hearing from you.

Please submit your CV and supporting information via our website.

The closing date for applications is 27th June 2025.

Interviews will take place at the end of July (Date TBC)

We will be holding an online webinar to provide prospective applicants the chance to meet JRF staff and learn more about the role. If you might be interested in attending this session, please fill out the short form on our website, and we will contact you by email with the time and date.

 Additional Information

Applications are welcome from all, regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socioeconomic background.

We positively encourage applications from people from marginalised backgrounds, including but not limited to those with experience of living in poverty.

We are committed to being an anti-racist organisation and operate an anonymised recruitment process so that bias is eliminated from the shortlisting process.

In support of our approach to flexible working, we are happy to receive applications from those seeking full-time employment, as well as those who may want to share the role on a part-time basis. When making your application, please state whether you want to be considered for either full or part-time work and, if part-time, the number of hours per week you would be looking for.

At JRF we’re at our best when we’re continually building on trust, showing we care and making a difference – and hope others will do the same. So, for those roles which allow it, we’re developing a more blended approach to how and where you work. This means you can expect to work flexibly between the office and home (with an expectation of two days a week in your home office).

We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We shall also offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.

If you have any additional needs and need reasonable adjustments to be made to the interview process, please let us know.

About the role:

We’re looking for a passionate and driven Trusts and Foundations Officer to join our ambitious Fundraising team. Working closely with the Trusts and Foundations Manager, you’ll contribute to our fundraising strategy and help meet annual income targets. This is an exciting opportunity to play a key role in securing significant funding that helps us deliver life-changing services across London. You’ll work with a supportive and collaborative team to develop compelling proposals and build lasting relationships with funders who share our vision of ending homelessness.

In this role, you’ll take ownership of a varied portfolio of charitable trusts and foundations, managing the full cycle of fundraising - from research and cultivation to writing applications and providing meaningful stewardship. You’ll collaborate closely with colleagues across the organisation to identify funding needs and shape bids that align with SHP’s strategy and impact.

If you’re a confident communicator with a flair for storytelling, relationship-building, and strategic thinking, this role offers the chance to make a tangible difference every day. You’ll have the freedom to bring ideas, grow income, and develop your skills in a dynamic and rewarding environment where your work truly matters.

The team currently works 2 days in the office in Kings Cross and 3 from home. The office days are currently Wednesday and Friday but do often change depending on the demand of meetings/events/week to week responsibilities.

About you:

• At least one year of experience in securing grants from charitable Trusts and Foundations.
• Track record of securing grants from charitable Trusts and Foundations.
• Understanding of and enthusiasm for SHP’s delivery approach and mission and values.
• Highly numerate and attentive to detail.
• Entrepreneurial, results-driven and able to work on own initiative and also as part of a team, meeting deadlines under pressure.
• Strong analytical skills and the ability to think strategically.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 22nd June at midnight

Interview date: Wednesday 2nd and Thursday 3rd July Online via Microsoft Teams

Please note applications are reviewed for AI use in application questions. 

Join our team at Child Brain Injury Trust, the UK’s leading charity supporting children and families affected by childhood acquired brain injury.

We are a dedicated team with national reach, offering a unique service that combines expert guidance, emotional support, education and practical help for families facing some of the most challenging moments of their lives. Our work is impactful, rewarding and varied – if you’re looking to join a collaborative, compassionate team where your skills will make a real difference, CBIT is a brilliant place to be.

The Role:

We are looking for a dedicated and organised Trusts and Foundations Officer to join our friendly and supportive team. Reporting to the Trusts and Foundations Manager, you’ll help identify and research prospective funders, prepare compelling applications, and build strong relationships with donors.

You’ll manage your own workload and portfolio of donors, contribute to reporting and impact communications, and help maintain accurate CRM records. You’ll also collaborate with colleagues across the organisation to gather stories, data, and insight to support your work.

This is a fantastic opportunity for someone with experience in trust fundraising or someone with relevant, transferable skills looking to move into this area of fundraising.

We’re Looking for Someone Who Is:

• A confident communicator, with strong written and research skills
• Able to manage a varied workload, meet deadlines and adapt to changing priorities
• Empathetic and professional, with a collaborative approach
• Detail-focused and committed to delivering high-quality work
• Passionate about making a difference for children and families affected by brain injury

What We Offer:

• A supportive and inclusive working environment
• Hybrid and flexible working arrangements
• 25 days annual leave, plus your birthday off and office closure over Christmas
• Pension contribution scheme
• Employee Assistance Programme
• A truly values-led organisation where compassion, integrity and innovation shape everything we do
• A chance to make a real impact in a growing and ambitious organisation

Location: Hybrid - with time at our Head Office, Baynards Green, Oxfordshire when required
Hours: Full Time 35hrs per week
Contract: Permanent
Deadline to apply: Monday 30 June at 5pm
Interview date: w/c 7 July 2025 or as and when applications are received
Start date: Ideally starting August/September

Are you passionate about criminal justice and want to work from home for a small charity where you can make a real difference? Are you experienced in operations and/ or administration? Then we would love to hear from you! 

The Welcome Directory is a multi-faith organisation dedicated to supporting the successful resettlement of prison leavers across England and Wales. We facilitate equal access to faith-based social inclusion while challenging stigma and discrimination as a vital and effective pathway for positive mental wellbeing; helping people to turn their lives around in the long-term and break the cycle of reoffending. We work at the grassroots level to build community capacity, create positive attitudinal change and to build more inclusive and thus resilient communities.

We are currently recruiting for an Operations Officer to lead on administrative support to the charity under the direction of the Project Manager, supporting on engagement with various stakeholders and networks. The goal of the post is to ensure that The Welcome Directory can effectively develop the reach of our work and achieve exponential growth, by maximising administrative efficiency. 

Whilst this is a 6-month contract, there is the potential to extend where funding permits.

The role will include:

Leading on operational projects, including:

• Faith community engagement
  • Processing faith/ belief community registrations and maintaining records
  • Approaching existing and prospective faith/ belief communities, including follow up to the annual survey and periodical team campaigns
• Assisting with the production of the annual physical directory
• Co-ordinating the annual Affiliates Scheme
• Researching new initiatives or solutions

Supporting events, including:

• Support in the administration of the online Prisons Awareness Course and other webinar events, including technical support
• Planning bi-annual team days and any one-off events, in consultation with the Project Manager
• Planning bi-annual team campaign periods, in consultation with the Project Manager and Monitoring & Evaluation Officer
• Preparing resources and/or PowerPoint presentations and booking logistics, in consultation with the Project Manager and the Communications & Fundraising Officer

Leading on administration, including:

• Answering phone, email, and letter enquiries
• Purchasing of supplies and dispatch of resources
• Co-ordinating and setting up meetings
• Collating routine data and creating trackers to support operations
• Creating an annual team planner
• Taking minutes at specific meetings
• Leading on team password management
• Following up with stakeholders as required

Supporting on financial operations, including:

• Processing expenses claims and issuing internal invoices
• Paying-in cheques and paying external invoices
• Maintaining the organisational asset register
• Obtaining Gift Aid declarations

As a small, well-respected charity in the criminal justice sector, we offer staff:           

• Opportunity to gain experience in the criminal justice sector, including a prison visit
• Remote working
• Working in a small, supportive team
• Regular team days

The full Job Description and Person Specification can be found on the attached.

Should you have any questions about the role, please get in touch by email. 

 The Welcome Directory will be scheduling interviews as applications come in. Please note we reserve the right to close vacancies early should we receive sufficient applications. Therefore, if you are interested, please submit your application as soon as possible. 

​Location:  Hybrid (can be based from either our Head office, The Grange, Saunderton, Buckinghamshire or from our Northern Centre in Bielby, York)

About us

National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

About the role

Are you a creative, practical thinker who thrives on making services better for the people who use them? At Hearing Dogs for Deaf People, we’re looking for a Service Designer to help us shape, improve, and optimise services that make a difference.

This is your chance to join a mission-led team focused on delivering user-centred, inclusive, and insight-driven service experiences for people with hearing loss.

What you’ll be doing:

• Design and improve services using a person-centred approach and real-world user insights
• Work with the Insight & Impact team to understand user needs, and map full user journeys
• Create visual documentation (e.g., personas, journey maps, blueprints) to clearly explain how services work and where improvements can be made
• Support and facilitate prototyping, testing, and piloting of new and existing services
• Use feedback and data to drive continuous improvement
• Collaborate across teams to ensure services are accessible, inclusive, and aligned to real needs
• Help deliver smooth rollouts by supporting staff and volunteers through training and change

About you

You are a curious, collaborative, and solutions-focused designer with a passion for inclusive, user-centred services. You thrive in fast-paced environments where you can bring people together to solve problems and improve the user experience.

Skills and experience:

• Strong foundations in user-centred service design, with a practical understanding of co-design and accessibility
• Skilled at using insight and iteration to inform continuous service improvement and enhance user experience
• Confident in facilitation and co-creation, bringing together staff, volunteers, and people with lived experience to shape solutions
• Experienced in stakeholder engagement and collaboration, working across teams to align services with organisational goals
• Effective problem-solver and visual communicator, able to translate complex service challenges into clear, user-focused designs
• Proven service design experience, including user research, journey mapping, experience design, and applying user-centred design principles

How to apply

As part of the recruitment process, we are requesting:

• A comprehensive CV
• A supporting statement that addresses Knowledge, Skills, Strengths and Behaviours and tells us why you are particularly interested in the role. (Maximum of 2 sides of A4)

Closing date: 27 June 2025

St Bride Foundation- About us

For over 130 years, our historic home at 14 Bride Lane has been more than just a building – it has been a beacon for creativity, learning, and community engagement, standing as a testament to London's rich printing heritage.

As the home of print and type design on Fleet Street, the Foundation cares for an internationally significant collection celebrating the history of print, graphic design and typography.

Our Grade II listed Victorian building is home to the Bridewell Theatre, a vibrant 130-seater fringe theatre and a hands-on print workshop. At the heart of our organisation, our unparalleled collection supports a broad educational programme of creative workshops, seminars, events and exhibitions. We welcome 42,000 visitors a year, including 15,500 theatre visitors and over 4,000 attendees to our library and cultural programme.

We are in an exciting period of organisational development working on robust plans and policies and creating a new strategic direction to develop our collections, cultural offer and to bring it to a wider, diverse audience. 

Our Collections

The Library holds over 60,000 catalogued items, including the largest collection of type specimens in the world. Alongside this it holds over 250 archival and special collections, including the physical objects of printing and type founding —many still being catalogued. The collection reflects both the process and product of printing and is a unique resource of national and international importance.

Used by students, academics, artists, and the public, the library supports learning and research into the history of print, graphic design and technology.

The Role

As part of the Library & Learning team, you will be closely involved in projects that, under our new vision and mission, aim to transform SBF into a contemporary institute serving the creative industries, researchers and the wider public. The role will suit someone with a passion to take on challenges with the aim of creating a cultural hub fit for the 21st century. 

Job title: Collections and Archives Manager

Job overview

St Bride Foundation (SBF) is seeking a Collections and Archives Manager with strong project management and collections management skills to support the development, preservation, and accessibility of our library and archive collections. Alongside this our preferred candidate will have excellent people management and engagement skills.

The Collections and Archives Manager will manage the smooth running of the Reading Room, library enquiry services and manage our library volunteers.

Working as part of a small team, the role will involve helping to develop and deliver aspects of the learning programme, especially those relating to engagement with the collections through activities including tours, talks and exhibitions.  

The Collections and Archives Manager will work closely with the Foundation Librarian to oversee library and archival operations, and develop policies to improve storage, accessibility, and preservation.

As part of our wider strategic plans this role is pivotal in ensuring the safe relocation of collection materials, implementing best practices in storage and conservation, and enhancing the long-term sustainability of our holdings.

This is an exciting opportunity to make a significant impact on the development of our collections, research services and related learning programme during a period of change for the organisation that will ensure our building is fit for purpose and our programmes of work are relevant and engaging to our communities.

Key Responsibilities

Access, Research & Stakeholder Engagement

• Support public and internal access to collection materials by providing research services and developing user-friendly finding aids.
• Collaborate with researchers, educators and community groups to enhance the impact of the collections.
• Improve discovery and accessibility of collections through database enhancements and digitisation efforts.

Project Management – Collection

• Manage the care, storage, and documentation of the Foundations collection, including developing and implementing policies and procedures for such projects as inventory audits, collection moves, exhibitions, loans and rationalisation projects.
•  Liaise with contractors, partners and internal teams to ensure the security of collections materials.
• Conduct post-project evaluations and implement improvements for future collection projects.

Collections Management & Preservation

• Develop the collections in line with the Foundations collections policy, reflecting SBFs audiences.
• Work closely with conservation specialists to develop and implement storage strategies that align with best practice standards, improving environmental controls and storage solutions.
• Oversee cataloging, metadata creation, and collections documentation.
•  Manage digital preservation strategies and support digitisation projects to increase access to collections.
•  Develop risk management strategies for collection security, environmental conditions, and disaster preparedness.

Outreach, Engagement & Advocacy

• Contribute to learning and engagement programs, including talks, tours, workshops, exhibitions, and digital content—that promote engagement with the collections across diverse audiences.
•  Collaborate with institutions, community partners, and funding bodies to support and develop collections-based projects such as research projects, youth programmes and oral histories.
•  Work with the wider team to share stories from the collections to support advocacy, fundraising, and awareness campaigns.
• Ensure all outreach activity aligns with the organisation’s mission and values, with a commitment to access, inclusion, and engagement with communities and content.

Policy & Funding

• Assist in policy development regarding collections management.
•  Work with the Foundation Librarian and Fundraising Manager to identify and pursue funding opportunities to support the collections.
•  Advocate for the value and significance of the collections within the organisation and to external stakeholders, including funders, partner institutions, and policymakers.

Team Leadership & Administration

• Supervise, support and manage library staff,volunteer and placement workloads and ensure efficient allocation of resources for ongoing projects.
• Represent the Foundation at professional conferences, meetings, and collaborations with external organisations.

Required Skills & Experience:

Essential

• A post graduate qualification in Archives and Records Management.
•  Significant experience of working in an archive setting.
• Experience in project management.
• Experience with collections management systems.
• Excellent organisational, planning, and risk assessment skills for managing large projects.
• Ability to work collaboratively with internal teams, contractors, and external partners.

Desirable

• Familiarity with heritage or museum-sector projects.
• Knowledge of funding application processes and grant writing.

Personal Attributes

• Detail-oriented with strong problem-solving skills.
• Highly organised and methodical, with the ability to handle multiple priorities.
• A collaborative team player who enjoys engaging with different stakeholders.
• Passionate about preserving and improving access to library and archive collections.

Location: St Bride Foundation

Salary: £36,000 – £45,000 pa (Band 3)

Reports to: Foundation Librarian

How to Apply

• Interested candidates should submit a CV and cover letter outlining their suitability for the role.

Sensory Services by Sight for Surrey has been established for over 100 years.  We enable and empower people who are Deaf, hard of hearing, blind, partially sighted, and deafblind to overcome barriers and to be as independent as possible.

An exciting opportunity has arisen within our Children and Young People’s Service.  The team enables and empowers children, young people and families to thrive, by providing a variety of vibrant and impactful services, activities and events.

This role would suit someone who enjoys and is skilled at supporting families to overcome barriers they face as a result of having a disabled child, including providing one to one support, practical assistance, and group workshops.  Candidates should have experience of working with children, young people and families in a support role.

Key responsibilities

· Ensure parent carers have someone to work alongside them to help to overcome barriers they are facing as a family as a result of their child/’s sensory impairment.

· Provide practical assistance (such as letter writing and attending meetings with a parent carer) where this is needed.  This will include assisting with the Education & Health Care Plan (EHCP) to ensure it accurately reflects their needs.

· To assess and identify when the needs of the children and their families are not being met and work with parents, other professionals, and organisations as appropriate to address the issues with the aim of ensuring that the children have the opportunities and environments that will enable them to reach their potential and achieve their aspirations.

· Reduce loneliness and social isolation for parent carers by both connecting them with wider parent carer support services, and by organising and facilitating opportunities for them to come together, such as through drop-in events at community café’s and parent led support groups.

· Empower and enable parent carers to have the knowledge, skills, confidence, and support they need to advocate for their child/children through organising group training workshops and development around specific topics, creating and sharing resources that will help, and through our Power to The Parents event.

· To support children and young people through transition from children’s services into adult services, engaging with SEND services and adult services where appropriate.

· To follow all policies, including those focused on confidentiality, equality, and diversity. 

· Keep accurate and up to date records of work completed and support provided.

· Create, share and store two anonymised case studies each month which demonstrate the barriers faced by families, and the impact of the service.

· To attend weekend and school holiday activities and events to meet and support the children, young people, and their families at a time that works for them. 

· Ensure the family support service is needs led and inclusive for all.

· Offers first line emotional support to parents and young people as they come to terms with their vision impairment/ multi-sensory impairment as appropriate and make onward referrals where appropriate for more robust assistance, such as through our counselling service. 

· To encourage parents to become involved in activities available to children & their families and to support older children to engage with the 11UP and Young Adults programme as age appropriate.

· To keep up to date with current legislation, local and national policies, research and services and to share these appropriately.

· To be proactive in safeguarding all children and adults from abuse, and report any suspected incidents of abuse, following our policies and procedures which link with the Surrey County Council Safeguarding framework.

· To undertake all mandatory training, and continuous professional development (CPD) 

· To represent the charity at external forums and as appropriate, attend meetings as a representative.

· To co-operate fully as a member of the staff team and to ensure good communication at all times including attending team meetings, supervision and annual appraisal.

· To complete any other requests, with appropriate training, to support the wider team and charity goals.

Person Specification

Essential

· Significant experience of direct work with families in a support capacity

· Experience of planning and managing own workload within established guidelines

· Experience of working in partnership with outside agencies such as the Local Authority and Education.

· Ability to respond professionally and reflectively in situations where emotions may be running high.

· Ability to problem-solve and respond in a practical way to issues that arise.

· Ability to produce own routine correspondence using/ creating standard letters

· Experience in facilitating groups and workshops.

· Excellent communication skills, with a range of audiences in a range of formats. 

· Advanced influencing skills.

· Ability to understand and react to the needs of vulnerable families.

· Ability to prioritise, and to work under pressure to specific timescales and targets.

· Knowledge, understanding and experience of working with safeguarding processes.

· Knowledge of the Equality Act and other relevant legislation, with the ability to acquire this knowledge pro-actively where it is not already in place.

· Excellent understanding of confidentiality and professional boundaries

· Knowledge and understanding of data sharing protocols

· Experience of working independently, and as part of a team.

· Ability and willingness to travel across the county as required to meet the needs of families (mileage paid at 0.45p per mile)

· An enthusiastic, positive and ‘can do’ attitude.

Desirable

· Experience working with children, and young people who have a vision impairment, multi sensory impairment, those who are hard of hearing or Deaf.

· British Sign Language (BSL) skills

· Instructed advocacy qualification

· Professional qualifications in related discipline

· Experience of setting up and developing services or projects

· Experience of producing case studies and impact reporting

We can offer you:

· A generous annual leave allowance (full time annual leave entitlement is 28 days per annum, plus bank holidays)

· Investment in your development

· Access to an Employee Assistance Programme

· Pension contributions 6% matched with the Pensions Trust

· Annual flu vaccinations and an eye test every two years with a contribution towards work related glasses

· Free parking

· A vibrant and friendly team! 

An Enhanced Disclosure and Barring Service will be required, which we can arrange.

Policy and Public Affairs Officer
Salary: £37,198.00 per annum
Location: London Fields,
Contract: Permanent
Hours: Full Time

The Vacancy

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

This exciting role will have responsibility for successful delivery of policy and public affairs influencing work to improve the lives of babies, children and families. This role will support the public affairs and policy influencing activity across NCB. The postholder will carry out policy analysis and influencing across a range of topics relating to the work of NCB, writing policy reports, consultation responses, blogs and other communications.

The Company

For more than 60 years the National Children’s Bureau (NCB) has been making a big difference to lives of children and young people across the country, particularly the most disadvantaged. We are proud of having been instrumental in delivering major government reforms such as the changes to special educational need provision in schools, the extension of high quality early years provision and support to allow children to remain in foster care beyond their 18th birthday.

Today NCB works across a range of important issues affecting the lives of millions of children. Our priority areas are currently focused on early years, special education needs and disability, health and social care and education and learning. We are a dynamic and multifaceted organisation at an exciting stage in our development – a review of our purpose around a virtuous cycle of evidence gathering, research, influencing and practice improvement.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break
• Employee Assistance Programme

Applications close at 08:00am on Wednesday 2nd July 2025
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.

We have an exciting role as a fundraising officer to join our small but ambitious fundraising team. We are embarking on a significant capital redevelopment, and will raise income through trusts and foundations, individual donations and corporate supporters.

You will be responsible for supporting the Head of Fundraising with timely communications to both supporters and prospective donors, researching potential fundraising opportunities, maintaining the CRM system and reconciling fundraising accounts.

You will be involved in the creation of fundraising campaigns and be required to liaise with team members from across the organisation to gather information to develop them. Fundraising sits within the Income Generation team and you will work closely with the Head of Retail and Enterprise and the Marketing Manager.

Do you have a keen eye for detail and enjoy providing thoughtful support through meaningful communication?

We're looking for a Legacy Marketing Assistant to join our Legacy team. This varied role offers the chance to build a career in legacy or in-memory fundraising, supporter care, or administration.

As Legacy Marketing Assistant, you'll support multi-channel campaigns and events, while providing thoughtful and timely stewardship to some of our committed supporters. To thrive in this role, you'll be organised, empathetic, and confident working with sensitive information and correspondence.

Key Responsibilities:

• Deliver excellent supporter care by monitoring inboxes and responding to enquiries promptly and sensitively
• Accurately set up new records and log all inbound and outbound correspondence
• Prepare and send welcome packs to Tribute Fund supporters, respecting communication preferences
• Write and send personalised thank you letters to supporters, solicitors and executors to acknowledge donations received from a range of sources including legacies and in-memory donations
• Provide tailored stewardship through sympathy cards, special acknowledgements, and monthly e-newsletters
• Support the team with the planning and delivery of legacy events, including managing responses and on-the-day coordination
• Help manage replies to legacy marketing activity such as Free Wills services and direct marketing campaigns
• Build effective working relationships with internal colleagues and external partners

About You:

• Excellent attention to detail with experience in accurate data capture
• Experience using databases, Microsoft Word, Excel, and Outlook
• Clear and sensitive communicator, both in writing and in person
• Skilled and confident at handling high volumes of personalised correspondence
• Strong relationship-building skills across internal teams and external contacts
• Able to manage a varied workload and prioritise effectively to support others

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Excellent attention to detail and experience of data capture with high levels of accuracy
• Experience of database management and use of Word, Excel and Outlook
• Excellent written and oral communications skills; great listening skills and ability to handle sensitive conversations

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

If you're looking for an opportunity to grow your career as a Legacy Marketing Assistant, we'd love to hear from you.

Coeliac UK currently has an exciting opportunity for a Head of Funding and Engagement, to join our team hybrid working, including on site at Coeliac UK Head Office, High Wycombe. This is a full-time, 12 month fixed term contract. In return, you will receive a competitive salary of £40,000 per annum.

Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.

The Head of Funding and Engagement role:

Coeliac UK is looking for a skilled and motivated Head of Funding and Engagement to support the operations, financial stability and growth of the International Society for the Study of Celiac Disease (ISSCD). As Head of Funding and Engagement, you will support the ISSCD’s mission of promoting scientific knowledge, education and quality of care in the field of coeliac disease. This role is interesting and varied, and if you are interested in funding research and have experience working in or with charities, we would like to hear from you.

Key responsibilities of the Head of Funding and Engagement:

• Seeking and sourcing funding to secure financial stability and enable growth of the ISSCD
• Seeking and sourcing sponsorship for the ISSCD’s flagship biennial event the International Celiac Disease Symposium
• Providing advice and supporting to the ISSCD committees to secure funding
• Identifying and establishing a network of key stakeholders to assist the ISSCD in achieving its objectives
• Managing the ISSCD’s website content and updates
• Managing and expand the ISSCD’s social media channels and maintain a schedule of activities to increase engagement
• Processing ISSCD invoices, grants and expense claims in collaboration with the ISSCD Treasurer and the approval of the ISSCD Executive
• Working with the ISSCD’s support agency in the Netherlands

Knowledge, Skills, and Experience required for the Head of Funding and Engagement:

We’re looking for a positive and confident person with excellent organisation and communication skills. The ideal candidate will have:

• Extensive relevant experience in fundraising, marketing and engagement
• Track record of funding success
• Graduate or equivalent 
• Educated to GCSE standard including Grade C / 5 or above in Maths and English
• Excellent command of the English language
• Positive and confident people person
• Proactive and flexible approach
• Strong team player
• Unflappable, ‘can do’ attitude
• Excellent communication skills

Closing Date: 22nd June 2025

If you would like to be considered as our Head of Funding and Engagement, please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We’d love to hear from you!